# Couchbase > Couchbase is a distributed, JSON-native NoSQL database platform for > mission-critical AI, operational, analytical, and mobile/edge applications. It > provides sub-millisecond latency, built-in caching, SQL++ query language, vector > search, mobile sync, and multi-cloud deployment through Couchbase Capella (fully > managed DBaaS), Couchbase Server (self-managed), and Couchbase Mobile & Edge > (embedded/offline-first). Over 30% of the Fortune 100 trust Couchbase. ## Services ### AI Services URL: https://www.couchbase.com/products/ai-services/ ## Couchbase AI Data Plane™ Give production AI agents one governed data layer for memory, context, data access, tools, traces, and cache. Watch The Video [Download now](https://www.couchbase.com/downloads?family=ai-data-plane)  -  Video ### See Couchbase AI Data Plane in action Watch Now -  AGENT MEMORY TRIAL ### Start building with the data layer for production AI agents [Request Trial](https://www.couchbase.com/downloads/?family=agent-memory) -  Webcast ### Ensure your AI agent doesn’t join the graveyard of pilots that never ship [Register Now](https://info.couchbase.com/your-agents-are-smart-your-data-layer-isnt-ready-2026july) ### The data layer for production AI agents Couchbase AI Data Plane gives production AI agents persistent memory, governed data access, tool and prompt visibility, and fast context retrieval across cloud, self-managed, hybrid, edge, and air-gapped environments. It brings Agent Memory, MCP Server, and Agent Catalog together on Couchbase, helping teams avoid scattered agent infrastructure and move from pilots to production-ready systems faster. #### Give production AI agents memory, governance, speed, and cost control ### Govern AI Keep prompts, tools, traces, memory, and operational data in one governed data layer so teams can inspect agent behavior with SQL++. ### Give agents memory Maintain short-term, long-term, semantic, profile, and conversational memory across sessions, restarts, users, and frameworks. ### Connect agent data Give agents standardized access to Couchbase operational data, vectors, documents, tools, prompts, traces, and cache. ### Control costs Reduce redundant LLM calls with exact and semantic caching while keeping cache, vectors, documents, and operational data together. [Learn More](https://docs.couchbase.com/ai/get-started/intro.html?) ### Couchbase AI Data Plane Couchbase AI Data Plane combines Agent Memory, MCP Server, and Agent Catalog on a JSON-native, memory-first architecture. It lets agents retain context and access data via standard protocols, cutting redundant inference calls while providing visibility via SQL++. - ### Agent Memory Give agents persistent memory across sessions, restarts, and frameworks, kept close to your operational data. - ### MCP Server Give agents standardized access to Couchbase operational data, vectors, documents, and cache via MCP. - ### Agent Catalog Manage prompts, tools, metadata, and end-to-end traces so teams can inspect, reuse, and govern agent behavior. - ### AI Functions Utilize SQL++ and AI functions to utilize LLMs for tasks like analyzing sentiment, summarizing text, and more. [Request Trial](https://www.couchbase.com/downloads?family=ai-data-plane)  #### Governed AI & agents Production agents need access to memory, tools, prompts, operational data, traces, and context, but those assets often live in scattered systems. Couchbase keeps them in one governed data layer, giving teams visibility into what an agent used, which prompt version was involved, and what data shaped the response. #### Fast context at scale Production agents need fast access to current context across operational data, vectors, documents, memory, and cache. Couchbase keeps those assets close together, reducing data hops and helping agents respond quickly across cloud, self-managed, hybrid, edge, and air-gapped environments.   #### Powerful vector search Couchbase’s advanced vector search delivers billion-scale storage and search with exceptional performance. It enables rich context across text and images while ensuring scalability, security, and seamless AI tool integration. Move from prototype to production with three indexing options tailored to any use case. #### Automating context pipelines Organizations often overlook unstructured data that could enhance AI. Couchbase automates data ingestion, vectorization, and indexing converting text, PDFs, and images into JSON and vectors. It automatically re-vectorizes updates to streamline workflows and give models richer context.   #### One data layer for agents Couchbase provides the data foundation for critical AI apps and agents, helping teams store LLM interactions, connect agents to governed operational data, reduce custom memory and retrieval code, cut latency and token costs, and run across cloud, self-managed, hybrid, edge, and air-gapped environments. ### What customers are saying -   > “Couchbase real-time communications data and high concurrency query, greatly improve the performance and stability for the AI Assistant application.” > **Andy Qiu**, CEO, Jinmu 70M documents 8K operations per second [Read Customer Story](https://www.couchbase.com/customers/jinmu/) -   > "As we’ve scaled into agentic workloads, this was a natural extension to our partnership." > **Patrick Ferriter**, SVP of Product, Agora 0.5 second agentic transaction target 4 real work agentic AI use cases [Read Customer Story](https://www.couchbase.com/customers/agora/) -   > “The ability to run queries easily helped us boost the machine learning AI algorithms that we’re running today. Couchbase was the database for us.” > **Eliav Gnessin**, CTO, Tondo Smart 60% reduction in operating costs 50% decrease in street and area lighting costs [Read Customer Story](https://www.couchbase.com/customers/tondo-smart/) -   > “We found that the replication technology across data centers for Couchbase was superior, especially for the large workloads.” > **Claus Moldt**, CIO, FICO (100+ AI patents) <1ms response times 24x365 application uptime [Read Customer Story](https://www.couchbase.com/customers/fico/) ### Integrates with your agent and AI ecosystem Build with leading AI, data, and observability partners while keeping agent memory, context, tools, traces, and cache secured on Couchbase. [Explore More Partners](https://www.couchbase.com/developers/integrations/) [Become a partner](https://www.couchbase.com/partners/partner-with-couchbase/) https://www.couchbase.com/blog/accelerate-rag-ai-couchbase-nvidia/  https://www.confluent.io/partner/couchbase/  https://www.couchbase.com/blog/supercharge-rag-couchbase-vector-unstructured-io/  https://arize.com/docs/ax/cookbooks/agents/evaluating-agentic-rag-using-arize-and-couchbase  ### Give AI Data Plane a try! Start building with the data layer for production AI agents. [Download Now](https://www.couchbase.com/downloads?family=ai-data-plane) ### AI Data Plane resources -  Video #### See Couchbase AI Data Plane in action Watch demo -  Blog #### Your AI agents are stuck in pilot. It's a data problem, not a model problem. [Read blog](https://www.couchbase.com/blog/your-ai-agents-are-stuck-in-pilot-its-a-data-problem-not-a-model-problem/) -  Datasheet #### Learn more details about AI Data Plane [Get datasheet](https://info.couchbase.com/rs/302-GJY-034/images/COU_20251202_1405-AIServicesDatasheet.pdf) [See All Resources](https://www.couchbase.com/resources/) ### AI Data Plane (formerly AI Services) FAQ Get quick answers about agent memory, governed data access, LLM caching, security, and production AI agents. #### What is Couchbase AI Data Plane?+ Couchbase AI Data Plane provides production AI agents with one governed data layer for memory, context, tools, traces, operational data, and cache. #### How does AI Data Plane help agents remember?+ Agent Memory maintains short-term and long-term memory across sessions, restarts, users, and frameworks while keeping memory close to operational data. #### How does Couchbase govern agent behavior?+ Couchbase keeps prompts, tools, traces, memory, and operational data in one governed data layer so teams can inspect what agents used and why they responded. #### What does the Couchbase Agent Catalog do?+ Agent Catalog manages prompt metadata, tool metadata, and end-to-end traces so teams can inspect, reuse, and govern agent behavior across applications. #### How does AI Data Plane reduce AI costs?+ Agent Memory reduces token costs by reusing persistent, cumulative context instead of resending conversations each turn, while co-located data and caching cut redundant inference calls. #### Is AI Services now called AI Data Plane?+ Yes, AI Services has officially rebranded to AI Data Plane as of June 2026. The product has evolved under the AI Data Plane identity to support new features. #### Start building Explore docs, tutorials, and examples for building production AI agents with Couchbase. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase and start building agent-ready applications in just a few clicks. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Talk with Couchbase about moving AI agents from pilot to production. [Contact us](https://www.couchbase.com/contact/) --- ### Analytics URL: https://www.couchbase.com/products/analytics/ ## Couchbase Analytics Unlock the power of real-time insights with Couchbase Analytics, the only JSON-native database for operational analytics and real-time write-back for smarter applications. Watch The Video [Download](https://www.couchbase.com/downloads/?family=enterprise-analytics)  -  Paper ### Couchbase Analytics is 100x faster than MongoDB! Use it for MongoDB data too. [Get The Results](https://info.couchbase.com/rs/302-GJY-034/images/1730_Capella%20Analytics%20Benchmark%20report_en_BMR.pdf?version=0) -  Video ### JSON-native analytics, real-time data across databases with AI and write-back. [Watch The Demo](https://youtu.be/4JTRIRaqQFM) -  BLOG ### Couchbase Analytics is a critical part of the AI Data Plane! Learn more. [Read The Blog](https://www.couchbase.com/blog/your-ai-agents-are-stuck-in-pilot-its-a-data-problem-not-a-model-problem/) ### Advantages of Couchbase for real-time analytic solutions Modern applications rely on operational data to create next-generation experiences, but enhancing them with dynamic analytics data makes them more personalized. Couchbase bridges the difficult data insight gap by converging operational data and real-time analytics in one platform that enables teams to build critical applications that drive real-time experiences, insights, and actions. As part of the operational data platform for AI, Couchbase Analytics brings that intelligence to everyone acting on your data – the people building experiences and the AI agents working alongside them. #### Benefits of JSON analytics with Couchbase Analytics ### JSON-native Seamlessly perform real-time analysis on JSON data. ### Unified ingestion Combine data from multiple databases and flat files for broader analysis. ### Developer independence Perform ad hoc analysis faster, without overwhelming the BI team. ### Better applications Enhance experiences via derived data and real-time context for smarter AI responses and the agents acting on them. ### Couchbase Analytics key capabilities With Couchbase, teams can build real-time insights into critical applications for better recommendations, hyper-personalization, and faster decision-making. - ### Save time, cost, and effort with a single platform A single platform saves time, cost, and effort. - ### Zero ETL for JSON Automated translation of JSON to a faster, analytics-ready storage format. - ### Open table format support Query open formats like Apache Iceberg, enabling zero-ETL, open data lakehouse access (self-managed). - ### Multi-source ingestion Combine heterogeneous sources, including Oracle and SQL Server, for broader analysis. - ### Offline feature store Store large datasets for training machine learning models. - ### Conversational analytics Turn natural language questions into charts in one click without the DW team. - ### Operational write-back Copy derived data and derived insights back in milliseconds. - ### Lightning-fast analytics Leverage MPP of SQL++ queries and an innovative cost-based optimizer. - ### Compute and storage separation Combine fast scaling, S3 and GCS reliability, and unlimited data. - ### Easy access Access insights via leading BI tools. - ### Single UI and security Control both operational and analytical data. ### Real-time analysis of JSON data Zero ETL means teams can make informed decisions faster, reacting swiftly to application changes and reducing risk. SQL++ based JSON querying solves the challenges teams have with analytics in relational database management systems.   ### More control and independence Developers perform ad hoc analysis faster without needing to define schema and in a conversational manner with Capella iQ. ### Build critical applications Utilize real-time metrics to drive action, improve applications, and enhance user experiences.   ### Single JSON-native platform The only JSON-native data platform for both operations and real-time analytics services. Build robust apps faster, while saving time and costs. ### What customers are saying -   > “Couchbase gives us the best of all worlds when it comes to managing customer marketing data.” > **Cliff Miller**, Enterprise Data Architect, Domino’s 18K+ stores 90+ countries [Read Customer Story](https://www.couchbase.com/customers/dominos/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase is a trifecta of value. We get more features, save time, and spend less money all at once.” > **Philip Lupercio**, VP of Technology, BroadJump 50% reduction in overall storage needs 500% improvement in query performance [Read Customer Story](https://www.couchbase.com/customers/broadjump/) [See all stories](https://www.couchbase.com/customers/) -   > “To set up a resilient implementation of Couchbase, it took us minutes. We stood up three servers, balanced the load, and instantly we were resilient.” > **Robert Lawrence**, Product Owner of Digital Catalysts Platforms, PG&E 16M customers 70K+ square mile service area [Read Customer Story](https://www.couchbase.com/customers/pge/) [See all stories](https://www.couchbase.com/customers/) ### Want to learn more about Couchbase Analytics? See our documentation for using Capella with operational and analytics data. [Go To Docs](https://docs.couchbase.com/cloud/index.html) ### Explore related resources -  Datasheet #### Couchbase Analytics datasheet [Read more](https://info.couchbase.com/rs/302-GJY-034/images/Analytics%20DataSheet%2010_30_18.pdf) -  Download #### Get enterprise analytics for self-managed deployments [Download now](https://www.couchbase.com/downloads/?family=analytics) -  Documentation #### Read the docs to learn more about Capella Analytics. [Go to Docs now](https://docs.couchbase.com/columnar/intro/intro.html) [See All Resources](https://www.couchbase.com/resources/) ### Couchbase Analytics FAQ Get quick answers to questions about Couchbase’s real-time JSON analytics database. #### What is Couchbase Analytics?+ Couchbase Analytics is a real-time, JSON-native analytics engine built into Couchbase Capella. It queries operational data directly with no ETL pipelines, schemas, or separate infrastructure required. #### Does Couchbase Analytics require ETL?+ No. Couchbase Analytics ingests and queries JSON data in real time without ETL pipelines or predefined schemas, making operational data instantly available for analysis. #### Can analytics results update operational data?+ Yes. Couchbase Analytics supports real-time write-back, allowing analytical findings to flow directly into the operational data store for immediate use in live applications. #### What BI tools work with Couchbase Analytics?+ Couchbase Analytics connects to Tableau, Power BI, and Looker through native JDBC and ODBC connectors, enabling visualization of operational JSON data in familiar BI tools. #### How does Couchbase Analytics handle scale?+ Couchbase Analytics uses columnar storage, massively parallel processing, and compute-storage separation to deliver accelerated query performance across large, complex datasets. #### Does Couchbase Analytics support Apache Iceberg?+ Couchbase Enterprise Analytics (self-managed) queries Apache Iceberg tables. Run SQL++ on lakehouse data in place with zero ETL. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com//contact/) --- ### Capella App Services (BaaS) URL: https://www.couchbase.com/products/capella/app-services/ ## Couchbase Capella™ App Services Managed backend data sync for mission-critical mobile apps that never go down. [Use Free](https://cloud.couchbase.com/sign-up) [See documentation](https://docs.couchbase.com/cloud/app-services/index.html)  -  SAMPLE APP ### Couchbase Mobile demo app source code – Sync iOS, Android, web apps, and cloud [Check It Out](https://github.com/couchbase-examples/couchbase-lite-retail-demo) -  Whitepaper ### Learn how to choose the right database for your mobile apps [Get Paper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) -  Datasheet ### Get a technical overview on building network-resilient mobile apps [Read Now](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) ### What makes Capella App Services different? App Services is the enterprise-class backend managed cloud database and sync layer for Couchbase Mobile – an end-to-end data platform that keeps mission-critical apps fully functional and always synchronized, regardless of network conditions, from cloud to edge to device. #### Build mission-critical mobile apps that never go down ### Always on Apps work offline and sync automatically when connectivity returns. No outages, no lost transactions, no lost revenue. ### Real-time sync Bi-directional cloud-to-edge sync with delta updates and automatic conflict resolution. No custom replication to build or maintain. ### Enterprise secure Secure data with field-level encryption, granular access control, and auto-purge. HIPAA-ready for highly regulated environments. ### AI-ready at the edge Enable on-device AI, semantic search, and RAG using SQL++. Securely power smart apps from cloud to edge without internet roundtrips. [Learn More](https://docs.couchbase.com/cloud/app-services/index.html) ### Capella App Services key capabilities App Services delivers bi-directional sync between Couchbase Capella and Couchbase Lite-enabled apps at the edge. Data syncs in real time when connected, and apps continue to operate when offline – reconciling automatically when connectivity returns. Support any edge architecture from one set of components – no custom sync to build or maintain. - ### Fully managed cloud database Capella is a managed backend database that supports SQL & vector search with built-in high availability and DR. - ### Embedded database Couchbase Lite supports SQL and vector search across iOS, Android, Windows, X-platform, and embedded systems. - ### Edge-ready database Deploy [Couchbase Server](https://www.couchbase.com/products/server/) at the edge, and for resource-constrained environments deploy [Edge Server](https://www.couchbase.com/products/edge-server/). - ### Synchronization Sync data from cloud to edge & between devices w/ peer-to-peer sync for consistent apps that work on and offline. - ### Authentication End-to-end security: TLS and support for Basic, OIDC, OAuth 2.0, and custom auth providers. - ### Fine-grained access control Control and authorize what users can read and write with row and field-level security, and validate data changes. - ### Resiliency Use XDCR to keep App Services clusters in sync for seamless failover and migration of Couchbase Lite clients. - ### Observability Maintain a secure and HIPAA-ready infrastructure with detailed events tracking App Services system activities. - ### API REST & real-time APIs: apps interact with backend data via a RESTful interface and listen for data change events. ### Sync without building sync A complete mobile data platform – embedded database (Couchbase Lite), managed sync (App Services), SQL++ queries, full-text search, and on-device vector search – in a single SDK across Swift, Kotlin, .NET, React Native, C, C++, Java, and JavaScript. Skip months of building and maintaining a custom sync layer. Build offline-first apps that always work, with cloud-to-device and peer-to-peer replication handled by the platform.   ### Architect for any topology Star, hierarchical, mobile peer-to-peer, chained edge servers, or hybrid – design the architecture your use case demands from a single platform. Capella App Services in the cloud, Couchbase Server or Edge Server at the edge, and Couchbase Lite on the device. Each tier operates autonomously when disconnected and reconciles automatically when connectivity returns. One vendor, one data model, end to end. ### Mission-critical at any scale PepsiCo, PG&E, Shop.com, Princess Cruises, Emirates, and more rely on Couchbase Mobile for guaranteed speed and business uptime for their most critical applications. Couchbase Mobile provides an end-to-end, enterprise-grade mobile data platform with proven scale and time-tested resilience.   ### What customers are saying -   > “This is the second solution MOLO17 delivers in the emergency rescue field, and both use Couchbase technologies.” > **Daniele Angeli**, Founder & CEO, MOLO17 100% of boats successfully rescued 200 app downloads during event [Read Customer Story](https://www.couchbase.com/customers/molo17/) [See all stories](https://www.couchbase.com/customers/) -   > “Capella’s impressive price-performance and edge capabilities give our developer team a more agile experience and allow our clients’ apps to remain synced.” > **Vigyan Kaushik**, Co-founder and CEO, Quantic 50% reduction in query time [Read Customer Story](https://www.couchbase.com/customers/quantic/) [See all stories](https://www.couchbase.com/customers/) -   > “With Capella, millions of players are able to use the devices of their choice without losing profile data and have a consistent experience without disruptions.” > **Lars Schmeller**, Team Lead, Lotum 300 million downloads worldwide 10+ million monthly active users [Read Customer Story](https://www.couchbase.com/customers/lotum/) [See all stories](https://www.couchbase.com/customers/) ### How to choose a mobile database Learn how to choose the right database for your mobile apps. [Read The Paper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) ### Explore related resources -  DATASHEET #### Couchbase Capella App Services [Read the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  WHITEPAPER #### Choosing the right mobile database [Read the paper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) -  Docs #### App Services documentation [Read the docs](https://docs.couchbase.com/app-services/index.html) [See All Resources](https://www.couchbase.com/resources/) ### Capella App Services FAQ Get answers to questions about how Capella App Services helps applications remain functional and synchronized. #### What is Capella App Services?+ Capella App Services is a fully managed BaaS that syncs data between Couchbase Capella and mobile, IoT, desktop, and web apps – with no backend servers to set up or manage. #### Does it support offline-first apps?+ Yes. Capella App Services pairs with the embedded Couchbase Lite database, so apps can store and access data locally and remain fully functional even without an internet connection. #### What authentication methods are supported?+ Capella App Services supports Basic, OIDC, OAuth 2.0, and custom authentication providers, with TLS encryption and fine-grained, row- and field-level access control. #### Is Capella App Services HIPAA compliant?+ Yes. Capella App Services includes audit logging that tracks all system activity, supporting HIPAA-ready infrastructure for healthcare and other regulated industries. #### What platforms does App Services support?+ App Services syncs with apps on iOS, Android, Linux, Windows, X-platform, embedded systems, and web browsers, supporting a wide range of mobile and edge deployment scenarios. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com//contact/) --- ### Capella Cloud Service Availability URL: https://www.couchbase.com/capellasla/ ## Capella Cloud Service Availability  **Last updated:** August 18, 2023 ### Capella Cloud Service Availability This service level agreement (the “**SLA**”) sets out the service levels that apply to each paid service plan of the Cloud Service. In the event of a conflict between this SLA and the Capella Master Service Agreement or other agreement governing Customer’s use of the Cloud Service (as applicable, the “**Agreement**”), the terms and conditions of this SLA will prevail with respect to such conflict. Capitalized terms used herein but not defined herein shall have the meanings set forth in the Agreement. #### Cloud Service Uptime Availability Couchbase will use commercially reasonable efforts to meet the Monthly Uptime Availability set forth in the table below for the applicable Cloud Service plan purchased. Cloud ServiceMonthly Uptime AvailabilityEnterpriseequal to or greater than 99.99%Developer Proequal to or greater than 99.99%Basicequal to or greater than 99.50% #### Service Credits In the event that Couchbase does not meet the applicable Monthly Uptime Availability, Customer may receive a Service Credit as set forth in the table below, subject to the eligibility criteria and exclusions set forth herein: Uptime TierBasic Monthly Uptime AvailabilityDeveloper Pro/Enterprise Monthly Uptime AvailabilityService CreditUptimeequal to or greater than 99.50%equal to or greater than 99.99%N/ATier 1equal to or greater than 99.0% but less than 99.5%equal to or greater than 99.0% but less than 99.99%10% x Monthly Applicable FeesTier 2less than 99.0%less than 99.0%25% x Monthly Applicable Fees **Service Credits:** 1. Will be calculated by multiplying the Monthly Applicable Fees by the percentage set forth in the Service Credit column for the applicable Uptime Tier level in the table above; 2. Will be granted in the form of Credits in the same service plan as the Cluster(s) impacted by Downtime, and in the amount calculated per the formula described in section 1 immediately above (any fractional Credits will be rounded up to the nearest whole number) solely for future use by Customer in the Cloud Service; and 3. Do not entitle Customer to any refund or other payment from Couchbase, and may not be transferred or applied to any other account or Couchbase product or service. Unless otherwise stated in the Agreement, Customer’s sole and exclusive remedy for any breach of the Monthly Uptime Availability is the receipt of Service Credits (if eligible) in accordance with the terms herein. #### Eligibility To be eligible to receive a Service Credit Customer must: 1. Submit a support ticket via the Cloud Control Plane within 24 hours of first becoming aware of Couchbase’s failure to meet the Monthly Uptime Availability; 2. Submit a claim via the Cloud Control Plane for a Service Credit by the end of the calendar month immediately following the calendar month in which the Downtime occurred, with all information necessary for Couchbase to validate the claim, including: a. a detailed description of the events resulting in Downtime, including Customer’s request logs that document the error(s) and corroborate the claimed outage (with any personal, confidential or sensitive information in the logs removed, replaced with asterisks or otherwise redacted as requested by Couchbase); b. information regarding the time and duration of the Downtime; c. the number and location(s) of affected Cloud Service users (if applicable); d. descriptions of Customer’s attempts to resolve the Downtime at the time of occurrence. 3. Reasonably assist Couchbase in investigating the cause of the Downtime and processing the claim; and 4. Comply with this SLA, the Agreement, applicable Documentation, and any advice from the Cloud Service support team. #### Exclusions Downtime does not include, and Customer will not be eligible for a Service Credit for, any performance or availability issue that resulted from: 1. Factors outside of Couchbase’s reasonable control, including any natural disaster, epidemic, war, acts of terrorism, riots, government action, or any other force majeure event; 2. Any third-party software, technology, service, equipment, hardware or other non-Couchbase element of the Cloud Service (including the Cloud Environment or third-party APIs not included in the Cloud Service); 3. Use of Customer’s password or equipment to access Couchbase’s network; 4. Customer’s or any third party’s (a) improper use, scaling or configuration of the Cloud Service, or (b) failure to follow appropriate security practices; 5. Scheduled maintenance windows related but not limited to upgrades, patching, and scaling events or configuration changes; 6. Any offerings that are excluded from this SLA (as indicated in the product); 7. Any non-generally available offerings or free trials; 8. Any actions or omissions by Customer or any third party (including, without limitation, actions by Customer to schedule Cluster unavailability, interruption of services by our service providers, and malicious third-party actions); or 9. Customer’s breach of the Agreement. #### Definitions 1. **“Applicable Monthly Fees”** means the total fees paid by Customer for a given Cluster impacted by Downtime during the month in which the Downtime occurred. 2.** “Credit”** means a unit of database processing capability consumed to use the Cloud Service at the applicable service plan. 3.** “Downtime”** is calculated per each Cluster on a calendar monthly basis and is the total number of minutes during the calendar month that the entire Cluster was unavailable and all attempts to establish a connection to the Cluster were unsuccessful. Downtime does not apply to or include any Cluster that has not yet been deployed. 4. **“Monthly Uptime Availability”** means the monthly uptime availability percentages set forth in the table above and calculated per each Cluster on a calendar monthly basis using the formula: (total minutes in month – downtime) total minutes in month x 100   5. **“Service Credit”** means the percentage of the Applicable Monthly Fees to be credited to Customer in the form of Credits in the next invoice issued by Couchbase in accordance with this SLA. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### CAPELLA CLOUD SERVICE SUBSCRIPTION AGREEMENT URL: https://www.couchbase.com/capellacssa7182022/ ## Capella Cloud Service Subscription Agreement  ### Capella Cloud Service Subscription Agreement This Capella Cloud Service Subscription Agreement, the addenda incorporated by reference herein, and, if applicable, the [Free Trial Terms and Conditions](https://www.couchbase.com/capella-terms/) govern the access and use of Couchbase, Inc.’s (“**Couchbase**”) Capella Cloud Service. **BY CREATING AN ACCOUNT TO USE THE CLOUD SERVICE OR BY USING THE CLOUD SERVICE, YOU AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU REPRESENT AN ORGANIZATION, YOU REPRESENT AND WARRANT THAT YOU ARE AUTHORIZED TO AGREE TO THIS AGREEMENT ON BEHALF OF YOUR ORGANIZATION. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, DO NOT CREATE AN ACCOUNT AND DO NOT USE THE CLOUD SERVICE.** This Agreement was last updated on **July 18, 2022**. **1. Definitions.** Capitalized terms used herein shall have the following definitions: **“Affiliate” **means any entity which directly or indirectly controls, is controlled by, or is under common control with Customer or Couchbase, respectively. For purposes of the preceding sentence, “control” means direct or indirect ownership or control of more than 50% of the voting interest in the subject entity. **“Cloud Service”** means Couchbase’s database-as-a-service offerings, as deployed in a Cloud Environment. **“Clusters”** mean any database deployments in the Cloud Service. **“Cloud Control Plane”** means the user interface of the Cloud Service. **“Cloud Environment”** means the infrastructure-as-a-service cloud environment provided by a third-party cloud services provider. **“Couchbase Privacy Policy” **means the Couchbase Privacy Policy available at [https://www.couchbase.com/privacy-policy](https://www.couchbase.com/privacy-policy/), as updated from time to time. **“Customer” **shall mean the entity that the user represents or, if that does not apply, the user individually. **“Customer Content” **means all content or data provided by or on behalf of Customer or Authorized Users in the Cloud Service. **“DPA”** means Couchbase’s Data Processing Addendum available at [https://www.couchbase.com/capelladpa09262022](https://www.couchbase.com/capelladpa09262022/), as updated or amended from time to time. **“Documentation”** means any technical documentation provided by Couchbase related to the Cloud Service. **“Fees”** means the sums or fees (i) specified on the applicable Order or SOW for Cloud Service and/or Professional Services, (ii) accrued through Customer’s metered usage of the Cloud Service, or (iii) any other fees or charges payable to Couchbase under this Agreement. **“Order” **means a transaction document (such as a signed sales quote) identifying Customer’s subscription for the Cloud Service and/or Professional Services, if applicable, along with the applicable Fees and subscription term(s), if any. **“SOW”** means a statement of work identifying and describing the Professional Services purchased by Customer and entered into between Couchbase and Customer. **“Subscription Term”** means the subscription period set forth in an Order up to and inclusive of any expiration date or, if no period is specified, then the twelve (12) month period starting from the Order effective date. The term “**including**” means including but not limited to. **2. Scope.** The terms of this Capella Cloud Service Subscription Agreement, the addenda incorporated by reference herein, any accompanying or future Order or SOW issued hereunder (if any), the DPA, if applicable, and the Free Trial Terms and Conditions, if applicable (collectively, the “**Agreement**“) govern Customer’s access to and use of the Cloud Service provided by Couchbase. In the event of any conflict between the terms herein, an Order or SOW, and/or the DPA, if applicable, the following order of precedence will apply (in descending order): (1) the DPA with respect to the processing of personal data, (2) the Order or SOW (subject to the terms of Section 12.3 below), and (3) the terms herein, only with respect to such conflict. **3. Access and Use of the Cloud Service.** 3.1. Subject to Customer’s compliance with the terms and conditions of the Agreement, Couchbase hereby grants to Customer, and Customer’s end users to whom Customer grants access to the Cloud Service (including Customer’s employees and authorized subcontractors using the Cloud Service on behalf of Customer) (collectively, the “**Authorized Users**”) a limited, non-exclusive, revocable, non-transferable, non-sublicensable and non-assignable, right to access and use the Cloud Service and the Documentation within the service plan purchased solely for the internal use of Customer and, to the extent expressly authorized in an Order, Customer’s Affiliate(s). From time to time, Couchbase may provide upgrades, patches, enhancements, changes to or fixes for the Cloud Service and the Documentation to its customers generally which shall be subject to this Agreement. Couchbase will provide notice of any material reductions to the functionality of the Cloud Service. 3.2. Use of the Cloud Service requires Customer and/or its Authorized Users to each create a user account, which may require Customer and Authorized Users to provide a username, password and other login credentials (“**Registration Information**”). By providing Registration Information, Customer and any Authorized Users hereby consent to receive email communications from Couchbase. Customer shall notify Couchbase immediately of any unauthorized use. Couchbase reserves the right, but is not required, to reset or terminate any Registration Information or account credentials if Couchbase suspects any unauthorized access or use. ​​Customer is responsible for the use of the Cloud Service by Authorized Users and any other person(s) to whom Customer has given access to the Cloud Service, even if Customer did not authorize such use. **4. Customer Restrictions. ** Except as otherwise expressly permitted in the Agreement, Customer shall not, shall not attempt to, and shall not permit any party (including any Authorized User) to: (i) access or use the Cloud Service and/or Documentation in any manner except as expressly permitted in the Agreement; (ii) sell, resell, transfer, sublicense or otherwise make available any part of the Cloud Service and/or Documentation to any third party, provided that Customer may use the Cloud Service in connection with an application Customer offers to its own end users as long as such end users cannot access the Cloud Service directly; (iii) circumvent, interfere with, abuse or endanger the operation or security of the Cloud Service and/or Documentation (including through penetration testing); (iv) access or use the Cloud Service and/or Documentation for the purposes of benchmarking or competitive analysis of the Cloud Service for publication, or developing, using, providing, or supporting products or services competitive to Couchbase; (v) alter, translate, reverse engineer, decompile or prepare any derivative work from or of the Cloud Service or Documentation, or otherwise derive or determine or attempt to derive or determine the source code or other proprietary information or trade secrets from the Cloud Service or Documentation except where such restriction is prohibited; (vi) remove or otherwise alter any Couchbase proprietary notices, trademarks, warranties or disclaimers in or relating to the Cloud Service or Documentation; or (vii) access or use the Cloud Service or Documentation in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property rights or other rights of any person or entity, or that violates any applicable law. **5. Customer Obligations.** Customer acknowledges and agrees that in order to utilize the Cloud Service, Customer is responsible for: (i) selecting a Cloud Environment; (ii) protecting the confidentiality and security of all Registration Information used to access the Cloud Service by Customer or any Authorized User; (iii) implementing and maintaining appropriate technical and security measures to protect Customer Content against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access; (iv) not interfering with, and, if necessary, taking steps to enable, updates to the Cloud Service to ensure Customer is using the latest generally available version of the Cloud Service; (v) implementing and maintaining the appropriate configurations of the Cloud Service to enable the backup services and disaster recovery features of the Cloud Service required for purposes of recovering Customer Content; (vi) properly securing and maintaining any Customer system connected to the Cloud Service (with such steps to include without limitation the regular rotation of access keys and other industry standard steps to preclude unauthorized access); (vii) any software application or service that Customer makes available to Customer’s end users that interfaces with the Cloud Service, and (viii) notifying Couchbase immediately if Customer believes there has been unauthorized access to or activity with respect to the Cloud Environment or Cloud Service. **6. Security.** Couchbase will implement and maintain technical organizational security measures. The current technical and organizational security measures are described at Annex B of the DPA. **7. Customer Content.** 7.1. Customer hereby grants to Couchbase a limited, non-exclusive, royalty-free, worldwide right and license to use, display, host, copy, process, archive, and transmit any and all Customer Content or other data provided by Customer in connection with any Support (“**Support Content**,” together with Customer Content, the “**Service Content**”) to provide and improve the Cloud Service in accordance with the Agreement. Couchbase may use an aggregated and de-identified version of the Service Content for its internal business purposes. Customer represents and warrants and shall ensure that it has the right to provide such right and license and that neither the Service Content itself nor its use by Couchbase for purposes under the Agreement shall violate any applicable law or infringe, misappropriate or otherwise violate any rights of any third party, including intellectual property rights, privacy rights and other rights under contract or law. 7.2. Customer represents and warrants that it shall not transmit to Couchbase, in connection with the Cloud Services (other than such data necessary to pay for any amounts payable to Couchbase): (i) protected health information as defined under the Health Insurance Portability and Accountability Act or similar laws; (ii) cardholder or sensitive authentication data, as those terms are defined in the Payment Card Industry Data Security Standards; or (iii) data that require additional security measures not provided for under this Addendum until the Parties have adopted the applicable agreement amendment or modification providing for such measures. If any such Service Content is inadvertently transmitted to Couchbase, Customer acknowledges and agrees that it shall cooperate with Couchbase to securely delete such Service Content. 7.3. With respect to any Personal Data (as defined in the DPA) processed by Couchbase in connection with providing the Cloud Service, Couchbase shall comply with the DPA. Couchbase may collect certain registration and usage data about Customer’s (and Authorized Users’) use of the Cloud Services. With respect to any Personal Data obtained by Couchbase as a controller, Couchbase shall comply with the Couchbase Privacy Policy. The DPA and the Couchbase Privacy Policy are hereby incorporated into the Agreement. **8. Professional Services.** 8.1. The parties may agree that Couchbase shall provide consulting services (which may result in reports, recommendations, or other deliverables) and training as expressly identified in the applicable Order or SOW (collectively, the “**Professional Services**”) signed by both parties. Couchbase will render the Professional Services on a commercially reasonable basis in a professional and workmanlike manner in accordance with the terms and conditions of the Agreement and the applicable Order or SOW. Couchbase may provide Professional Services using qualified subcontractors. 8.2. Unless explicitly set forth in an Order or SOW, any Professional Services purchased under the Agreement shall expire upon the end of the applicable subscription period set forth in an Order up to and inclusive of any expiration date or after twelve (12) months if no expiration date is specified (in each case, the “**Services Expiration Date**”). Any unused Professional Services after such Services Expiration Date shall expire without refund of any prepaid Fees. Unless otherwise stated in this Order, Customer shall pay Couchbase’s reasonable travel and incidental expenses incurred in conducting (in relation to the Professional Services or otherwise) on-site activities at Customer’s site upon receiving an invoice from Couchbase. **9. Support and Service Levels.** Except for any Beta Service, Free Trials or as otherwise set forth in the Agreement, Couchbase will (i) provide Customer with the level of the technical support within Customer’s service plan as described at [https://www.couchbase.com/support-policy/cloud](https://www.couchbase.com/support-policy/cloud/), as updated from time to time (the “**Support**”), selected by Customer through the Cloud Control Plane or in an Order and paid for by Customer, and (ii) use commercially reasonable efforts to meet or exceed the service levels for Customer’s service plan set forth in the then-current service level agreement available at [https://www.couchbase.com/CapellaSLA](https://www.couchbase.com/CapellaSLA/), as updated from time to time (the “**Service Level Agreement**”). For prepaid Credit (as defined in the description of fees and charges incorporated by reference herein) subscriptions, Support expires at the earlier of the consumption or expiration of the prepaid Credits, and the service plan entitlement shall only accompany the prepaid Credits purchased in the same Order as the applicable service plan. For On-Demand Credits (as defined in the description of fees and charges incorporated by reference herein), Support is available for so long as Customer pays for On-Demand Credits and expires upon termination of the On-Demand Credits in accordance with this Agreement. In connection with Support, Couchbase may receive performance and operational data and information directly from the Cloud Service regarding technical operations of the Cloud Service. Couchbase will only use such data and information for the purposes of providing the Cloud Services and Support, and in aggregate form for the purposes of improving the Cloud Service. **10. Beta Services.** From time to time and at Couchbase’s sole discretion, Customer may participate in certain test, alpha, beta, free and trial versions of the Cloud Service (“**Beta Services**”) at no additional charge in its sole discretion, subject to the restrictions generally applicable to the Cloud Service and any additional requirements set forth by Couchbase. The Beta Services are provided without Support or any servicing obligations, and may contain bugs and other functional issues. BETA SERVICES ARE PROVIDED AS-IS AND WITHOUT ANY WARRANTY OR INDEMNITY. Couchbase, its Affiliates and/or licensors will not be liable for any harm or damages related to Beta Services. Unless otherwise stated, any Beta Services trial period will expire upon the earlier of one year from the trial start date or the date that a version of the Beta Services becomes generally available without the applicable Beta Services designation. Couchbase may discontinue Beta Services at any time in its sole discretion and is under no obligation to make such Beta Services generally available. **11. Proprietary Rights.** 11.1. Couchbase and its licensors retain all right, title and interest in and to the Cloud Service (including any and all improvements, enhancements or modifications thereto), the Documentation and Professional Services (including associated deliverables), including all intellectual property rights therein, and nothing in this Agreement will be construed as conferring by implication, acquiescence, estoppel, or otherwise, any license or other right upon Customer. 11.2. Any third-party open source software components included in the Cloud Service shall be governed by the terms of the applicable open source license conditions and/or copyright notices that can be found in the relevant licenses file, Documentation or materials related to the Cloud Service. 11.3. Except as expressly stated in Section 7, Customer retains all right, title and interest in and to the Customer Content, including all intellectual property rights therein. 11.4. Couchbase may use any data, feedback or information that Customer makes available to Couchbase or that Couchbase derives or generates from Customer’s use (including usage data in anonymized and aggregated form)  of the Cloud Service or the Documentation but excluding Customer Content (“**Feedback**”) without obligation to Customer and Customer hereby irrevocably assigns to Couchbase all right, title, and interest in and to the Feedback. 11.5. If Customer is the United States Government or any contractor thereof, all licenses granted hereunder are subject to the following: (i) for acquisition by or on behalf of civil agencies, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subpart 12.1212 of the Federal Acquisition Regulation (FAR), 48 C.F.R.12.1212, and its successors; and (ii) for acquisition by or on behalf of the Department of Defense (DOD) and any agencies or units thereof, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subparts 227.7202-1 and 227.7202-3 of the DOD FAR Supplement, 48 C.F.R.227.7202-1 and 227.7202-3, and its successors, Manufacturer is Couchbase, Inc. **12. Fees, Payment Terms and Taxes.** 12.1. **Fees.** Customer may subscribe to a service plan of the Cloud Service via an Order, by issuing a purchase order (“PO”) compliant with Section 12.3, or other methods made available by Couchbase and shall pay Couchbase the applicable Fees in accordance with this Section 12 and the description of fees and charges available at [https://www.couchbase.com/CapellaServiceFees10192021](https://www.couchbase.com/CapellaServiceFees10192021/) which is incorporated by reference herein. 12.2.** Calculation of Fees. **Couchbase calculates and invoices Fees and charges based on: (i) Customer’s metered use of the Cloud Service as described on the site specific to the Cloud Service Customer is using; (ii) as agreed between Couchbase and Customer as set forth in an Order; or (iii) as applicable, in accordance with Couchbase’s then-current list prices. Couchbase reserves the right to increase its fees and charges with at least thirty (30) days’ prior notice provided electronically through the Cloud Service or a comparable means. 12.3. **Ordering via PO. **If Customer sends Couchbase a PO in lieu of executing an Order, the PO will be deemed an offer which Couchbase may accept. In such a case, only the commercial details listed on the PO shall be considered part of the contract created (exclusive of any pre-printed terms on the PO). Any other terms on the PO which either (i) conflict with the terms of this Agreement, or (ii) are not agreed under this Agreement, will be void and without effect, even if Couchbase signs the PO. All accepted POs will automatically be governed by this Agreement (even if the PO does not explicitly reference this Agreement). It is expressly agreed that this Section 12 shall apply in respect of any PO sent by Customer and accepted by Couchbase. At a minimum, the PO shall state the number of prepaid Credits purchased along with the Couchbase SKU number(s), the Subscription Terms (start and end dates) for each entitlement, the service plan tier purchased, and the applicable fees and charges. Customer shall be responsible for and pay any Fees arising out of any usage of On-Demand Credits under its accounts as set forth in this Agreement. 12.4. **Payment Terms. **Unless otherwise agreed between Customer and Couchbase, all payments of Fees under this Agreement shall be in the currency stated in the Order and paid using one of the payment methods supported by Couchbase. Couchbase may issue invoices to Customer via email or in the form accessible via the Cloud Control Plane. Couchbase is not required to send invoices to any other billing or invoicing portal. Unless otherwise stated in the applicable Order or SOW, Customer shall pay for all invoices issued by Couchbase to Customer under this Agreement within thirty (30) days of the date of the invoice, even if such invoice does not provide a Customer purchase order number. For multi-year deals and unless otherwise stated in an Order, Customer shall have remitted (and Couchbase shall have received) payment of the applicable annual Fees on or before the Subscription Term anniversary. For invoiced amounts, late payments may, in Couchbase’s discretion, bear interest at the lesser of one and one half percent (1½%) per month or the maximum rate allowed by applicable law, and Customer shall reimburse Couchbase for all reasonable costs and expenses incurred (including reasonable attorneys’ fees) in collecting any overdue amounts. All amounts paid and payable by Customer under this Agreement are non-cancelable and non-refundable, and shall be paid to Couchbase without setoff or counterclaim, and without any deduction or withholding. If Customer purchases licenses or services related to the Cloud Service through an approved third-party partner, then the applicable agreement with that third-party will govern with respect to Customer for the appropriate payment terms, provided that such third-party agreement shall not override or attempt to override the payment terms in place between Couchbase and such approved third-party partner. All other terms and restrictions with respect to the use of the Cloud Service shall continue to apply to Customer. 12.5. **Taxes. **All Fees payable by Customer are exclusive of applicable taxes and duties (such as, without limitation, VAT, Service Tax, GST, excise taxes, sales and transactions taxes, and gross receipts tax (collectively, the “**Transaction Taxes**”)). If applicable, Couchbase may charge and Customer shall pay all Transaction Taxes that Couchbase is legally obligated or authorized to collect from Customer. Customer will provide such information to Couchbase as reasonably required to determine whether Couchbase is obligated to collect Transaction Taxes from Customer. Couchbase will not collect, and Customer will not pay any Transaction Taxes for which Customer furnishes a properly completed exemption certificate or a direct payment permit certificate for which Couchbase may claim an available exemption from such Transaction Taxes. All payments made by Customer to Couchbase under this Agreement will be made free and clear of any deduction or withholding, as may be required by law. If any such deduction or withholding (including but not limited to cross-border withholding taxes) is required on any payment, Customer will pay such additional amounts as are necessary so that the net amount received by Couchbase is equal to the amount then due and payable under this Agreement. Couchbase will provide Customer with such tax forms as are reasonably requested in order to reduce or eliminate the amount of any withholding or deduction for taxes in respect of payments made under this Agreement. **13. Confidentiality.** 13.1. Customer and Couchbase will maintain the confidentiality of the other party’s Confidential Information. “**Confidential Information**” means any proprietary information disclosed by one party (“**Disclosing Party**”) to the other party (“**Receiving Party**”) during, or prior to entering into, this Agreement that Receiving Party should know is confidential or proprietary based on the nature of the information and circumstances surrounding the disclosure, including non-public technical information, business information (including pricing), roadmaps, benchmarks, non-public security measures and reports. Confidential Information does not include information that (i) is or becomes generally known to the public through no fault of or breach of this Agreement by the Receiving Party; (ii) is rightfully known by the Receiving Party at the time of disclosure without an obligation of confidentiality to the Disclosing Party; (iii) is independently developed by the Receiving Party without use of the Disclosing Party’s Confidential Information; (iv) the Receiving Party rightfully obtains from a third party without restriction on use or disclosure; or (v) usage data derived by Couchbase from Customer’s use of the Cloud Services provided that such data is anonymized and aggregated. 13.2. The Receiving Party of any Confidential Information of the Disclosing Party agrees not to use such Confidential Information for any purpose except as necessary to fulfill its obligations and exercise its rights under this Agreement. The Receiving Party will protect the secrecy of and prevent disclosure and unauthorized use of the Disclosing Party’s Confidential Information using the same degree of care that it takes to protect its own confidential information and in no event will use less than reasonable care. 13.3. Upon termination of this Agreement, the Receiving Party will, at the Disclosing Party’s option, promptly return or destroy (and provide written certification of such destruction) the Disclosing Party’s Confidential Information. A party may disclose the other party’s Confidential Information only to the extent required by law or regulation. **14. DISCLAIMER OF WARRANTY. **THE CLOUD SERVICE, DOCUMENTATION AND ANY PROFESSIONAL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, INCLUDING THAT THE CLOUD SERVICE, DOCUMENTATION OR PROFESSIONAL SERVICES PROVIDED WILL MEET CUSTOMER’S REQUIREMENTS, WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, COMPLETE OR FREE OF HARMFUL CODE, THAT DEFECTS WILL BE CORRECTED,OR THAT ANY INFORMATION OR ADVICE GIVEN BY COUCHBASE, ANY OF ITS AFFILIATES OR LICENSORS (COLLECTIVELY, THE “COUCHBASE PARTIES”)  WILL CREATE ANY WARRANTY. THE COUCHBASE PARTIES (i) DO NOT CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THE CLOUD SERVICE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES, (ii) ARE NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGES RESULTING FROM SUCH PROBLEMS, AND (iii) ARE NOT RESPONSIBLE FOR ANY ISSUES RELATED TO THE PERFORMANCE, OPERATION OR SECURITY OF THE CLOUD SERVICE THAT ARISE FROM CUSTOMER’S ACTIONS OR OMISSIONS (INCLUDING CUSTOMER’S CONFIGURATION OF THE CLOUD SERVICE IN A MANNER OTHER THAN THROUGH THE CLOUD CONTROL PLANE) OR ANY THIRD-PARTY CONTENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COUCHBASE PARTIES HEREBY DISCLAIM ALL WARRANTIES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AVAILABILITY, NON-INFRINGEMENT, AND TITLE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE. **15. Indemnification.** 15.1. **Customer Indemnification. **Customer shall indemnify and defend the Couchbase Parties from and against any claims, proceedings, liabilities, costs or damages arising out of or in connection with any third-party claim concerning: (i) Customer’s or any Authorized User’s use of or access to the Cloud Service, Support, or Cloud Environment; (ii) violation of third party rights (including without limitation any intellectual property rights) arising out of or relating to Service Content; and (iii) breach of this Agreement or applicable law by Customer or an Authorized User. Couchbase will: (a) promptly notify Customer of the relevant claim; (b) give Customer all necessary information regarding the claim and reasonably cooperate with Customer; (c) allow Customer exclusive control of the defense and all related settlement negotiations, provided that Couchbase may participate in the defense and related settlement negotiations with counsel of its own choosing; and (d) not admit fault or liability on behalf of Customer. 15.2. **Enjoinment.** Without limiting the forgoing, and notwithstanding anything to the contrary in this Agreement, if use of the Cloud Service, Documentation or Professional Services are enjoined, or Couchbase determines that such use may be enjoined, Couchbase will, at its sole option and expense, (i) procure for Customer the right to continue using the affected portion of the Cloud Service, Documentation or Professional Services; (ii) replace or modify the affected portion of the Cloud Service, Documentation or Professional Services that infringe so that they do not infringe; or (iii) if either option (i) or (ii) is not commercially feasible in Couchbase’s reasonable opinion, as applicable, terminate the affected portions of the Cloud Service and Professional Services and in the case of such termination refund Customer a pro-rata amount of the Fees for the affected portions of the Cloud Service or Professional Services. 15.3.** Exclusions. **Under no circumstance will Couchbase incur any liability: (i) arising out of Customer’s failure to use the Cloud Service in accordance with this Agreement; (ii) arising out of modifications made by Customer or a third party to the  Cloud Service; (iii) attributable to any third-party open source software components, (iv) arising out of the use, operation or combination of the Cloud Service with software, services, technology, content, data, equipment or materials not provided by Couchbase; or (v) arising out of Customer’s continuation of the allegedly infringing activity after being notified of the alleged infringement claim. 15.4. **Exclusive Remedy. **The terms of this Section 15 constitute the entire liability of Couchbase and Customer’s sole and exclusive remedy under the Agreement with respect to this Section 15. **16. LIMITATION OF LIABILITY.  **TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL: (i) THE COUCHBASE PARTIES BE LIABLE TO CUSTOMER OR TO ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES ARISING OUT OF OR RELATED TO THIS AGREEMENT, CUSTOMER’S USE OF OR INABILITY TO USE THE CLOUD SERVICE, DOCUMENTATION, OR THE PROFESSIONAL SERVICES IN ACCORDANCE WITH AND SUBJECT TO THIS AGREEMENT; AND (ii) THE COUCHBASE PARTIES’ AGGREGATE LIABILITY TO CUSTOMER FOR ALL LOSSES, CLAIMS AND DAMAGES EXCEED THE TOTAL AMOUNT OF FEES PAID OR PAYABLE BY CUSTOMER FOR THE CLOUD SERVICE UNDER THIS AGREEMENT IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT FIRST GIVING RISE TO THE LIABILITY. All limitations and exclusions of liability in this Agreement will apply even if the above stated remedies fail of their essential purpose and regardless of the form or source of claim or loss, whether the claim or loss was foreseeable, and whether the Couchbase Parties have been advised of the possibility of the claim or loss. **17. Term and Termination. ** 17.1. **Term.** Unless otherwise stated in an Order, this Agreement is effective as of the date of Customer’s acceptance of this Agreement and will continue until terminated in accordance with this Agreement. 17.2. **Termination.** Subject to Couchbase’s rights under Section 17.4 below, either party may terminate an Order, SOW or this Agreement if the other party materially breaches its obligations hereunder and, where such breach is curable, such breach remains uncured for thirty (30) days following written notice of the breach. Customer’s obligation to make a payment of any outstanding, unpaid fees shall survive termination of an Order, SOW or this Agreement. This Agreement shall automatically terminate without notice to Customer after 90 days from the expiration of the last to expire Order or SOW in effect hereunder. 17.3. **Suspension of Cloud Service. **Notwithstanding anything in the Agreement to the contrary, Couchbase may suspend or terminate any Cloud Service subscription (i) immediately without notice if necessary to preserve Couchbase’s rights or Couchbase reasonably determines that Customer or any Authorized User of the Cloud Service threatens the security, integrity or availability of the Cloud Service or otherwise breaches applicable laws or regulations, (ii) immediately without notice if  Service Content or Customer’s use of the Cloud Service exposes Couchbase or its partners to third-party liability and, in such case, Couchbase may delete any Service Content (including back up data) relating to such account after providing reasonable notice, or (iii) on written notice if Customer fails to comply with Section 12 (Fees, Payment Terms and Taxes). Additionally, Couchbase may suspend Cloud Service access for any modifications or other scheduled maintenance. If commercially feasible, Couchbase will provide advance notice of any such suspension and limit any suspension to the minimum extent and duration required. Customer will remain responsible for all Fees and charges Customer has incurred up to and during any period of suspension of the Cloud Service and will not be entitled to any credit or refund. Couchbase will use commercially reasonable efforts to restore Customer’s access to the Cloud Service promptly following resolution of the cause of Customer’s suspension. 17.4. **Effect of Termination. **Upon termination or expiration of all active Orders (including termination under Section 17.3), SOWs or this Agreement, Customer shall (i) immediately discontinue the use of all Clusters and the Cloud Service, (ii) delete the Customer account information (including all Authorized User accounts associated with Customer in the Cloud Control Plane), (iii) uninstall the Cloud Service in accordance with any applicable termination instructions in the Cloud Control Plane, and (iv) immediately pay any outstanding Fees owed by Customer upon receipt of the final invoice. Couchbase shall have no obligation to store (and may irretrievably destroy) Service Content (including backup data) after termination or expiration of the relevant Order, SOW or the Agreement. The following Sections will survive termination or expiration of this Agreement: 4, 7.2, ‎9, 10, 11  to 18 (inclusive) and all others that by their sense and context are intended to survive the execution, delivery, performance, termination or expiration of this Agreement. **18. General.** 18.1. **Export Compliance.** The Cloud Service and derivatives thereof may be subject to export laws and regulations of the United States and other jurisdictions. Couchbase and Customer each represent that it is not named on any U.S. government denied-party list. Customer shall comply with all applicable international and domestic export and economic sanctions laws or regulations that apply to Customer, the Cloud Service and any related technology or services. In furtherance of this obligation, Customer shall ensure that: (i) Customer’s Authorized Users do not use the Cloud Service or Professional Services in violation of any export restriction or embargo issued by the United States; and (ii) it does not provide access to the Cloud Service or Professional Services to (a) persons on the U.S. Department of Commerce’s Denied Persons List or Entity List, or the U.S. Treasury Department’s list of Specially Designated Nationals, (b) military end-users or for military end-use, or (c) parties engaged in activities directly or indirectly related to the proliferation of weapons of mass destruction. This provision shall survive termination of the Agreement. 18.2. **Force Majeure. **Neither party will be liable for any delay or failure in performance (except for any payment obligations by Customer) due to causes beyond its reasonable control. 18.3. **Publicity.** Customer agrees that Couchbase may include the Customer’s name and logo in client lists and marketing materials that Couchbase may publish for promotional purposes from time to time and grants Couchbase a limited license to its trademark solely for this purpose, provided that Couchbase complies with Customer’s branding guidelines. These marketing materials may include, but are not limited to, case studies, video testimonials, press releases, analyst reports, and other materials promoting the fact that Customer has a relationship with Couchbase. 18.4. **Assignment.** Customer may not assign this Agreement, in whole or in part, by operation of law or otherwise, without Couchbase’s prior written consent. Any attempt to assign this Agreement without such consent will be null and of no effect. Subject to the previous sentence, this Agreement will bind and inure to the benefit of each party’s successors and permitted assigns. 18.5. **Severability and Waiver.** If for any reason a court of competent jurisdiction finds any provision of this Agreement invalid or unenforceable, that provision of this Agreement will be enforced to the maximum extent permissible and the other provisions of this Agreement will remain in full force and effect. The failure by either party to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision. All waivers must be in writing and signed by both parties. 18.6. **Notices.** Any notice or communication provided by Couchbase under this Agreement may be provided by posting a notice on the Couchbase website, or by mail or email to the relevant address associated with Customer’s Cloud Service account. Any notice or communication provided by Customer under the Agreement shall be provided to Couchbase by certified mail, return receipt requested, to Couchbase Inc, Attn: Legal Dept, 3250 Olcott Street, Santa Clara, CA 95054, United States. 18.7. **Governing Law and Venue.** This Agreement is governed by the laws of the State of California, U.S.A., excluding its conflicts of law rules. The parties expressly agree that the UN Convention for the International Sale of Goods will not apply. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in Santa Clara County, California and the parties hereby irrevocably consent to the personal jurisdiction and venue there. 18.8. **Entire Agreement and Amendments. **This Agreement constitutes the entire agreement and supersedes all prior or contemporaneous oral or written agreements regarding its subject matter, including any agreement on confidentiality previously executed by the parties.  Furthermore, no additional or conflicting terms stated on any other document will have any force or effect and are hereby rejected unless expressly agreed upon by the parties’ duly authorized representatives in writing. Except as otherwise set forth in this Agreement or any Order, Couchbase may modify the Agreement (including the Support terms and Service Level Agreement) at any time by posting a revised version at Couchbase’s website at [https://cloud.couchbase.com](https://cloud.couchbase.com) or the applicable website used to provide the Cloud Services,  or by otherwise notifying Customer in accordance with Section 18.6. By continuing to use the Cloud Service after the effective date of any such modifications to this Agreement, Customer agrees to be bound by the Agreement, as modified. The date Couchbase last modified this Agreement is set forth at the beginning of the Agreement. Notwithstanding the foregoing, any Orders placed under this version of the Agreement may only be modified by a mutually signed amendment by the parties. 18.9. **No Prejudice.** Except as expressly stated in this Agreement, the exercise by either party of any of its remedies under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise. 18.10. **Relationship of the Parties.** The parties to this Agreement are independent contractors and this Agreement will not establish any relationship of partnership, joint venture, employment, franchise, or agency between the parties. Neither party will have the power to bind the other party or incur obligations on the other party’s behalf without the other party’s prior written consent. 18.11. **Future Functionalities.** Customer has not relied on the availability of any future version of the Cloud Service or any future product in making its decision to enter into this Agreement. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Capella Cloud Service Support Policy URL: https://www.couchbase.com/support-policy/cloud/ ## Capella Cloud Service Support Policy  **Last updated:** September 19, 2024 This support policy (the “**Support Policy**”) sets out the terms of support applicable to the Cloud Service. The Support Policy is incorporated into and forms part of the Capella Cloud Service Subscription Agreement or other agreement governing Customer’s use of the Cloud Service (as applicable, the “**Agreement**”). In the event of a conflict between this Support Policy and the Agreement, the terms and conditions of this Support Policy will prevail with respect to such conflict. Capitalized terms used herein but not defined herein shall have the meanings set forth in the Agreement. ### 1. Support Levels The table below describes the initial response time goals for support for each service plan (the **"Support Levels"**) available for purchase by Customer as part of Customer's Subscription to the Cloud Service. Support Level**Service Plan Enterprise****Service Plan Developer Pro****Service Plan Basic****Service Plan Free Tier****P1**Initial Response Time Goal:30 minutesSupport Hours of Operation:24hrs x 7 days/week*Initial Response Time Goal:8 hoursSupport Hours of Operation:24hrs x 7 days/week*Support available via Couchbase forums only.Support available via Couchbase forums only**P2**Initial Response Time Goal:4 hoursSupport Hours of Operation:24hrs x 7 days/week*Initial Response Time Goal:12 hoursSupport Hours of Operation:24hrs x 7 days/week*Support available via Couchbase forums only.Support available via Couchbase forums only.**P3**Initial Response Time Goal:8 hoursSupport Hours of Operation:Mon to Fri* 9am – 5pm Local TimeInitial Response Time Goal:24 hoursSupport Hours of Operation:Mon to Fri* 9am – 5pm Local TimeSupport available via Couchbase forums only.Support available via Couchbase forums only.**P4**Initial Response Time Goal:12 hoursSupport Hours of Operation:Mon to Fri* 9am – 5pm Local TimeInitial Response Time Goal:36 hoursSupport Hours of Operation:Mon to Fri* 9am – 5pm Local TimeSupport available via Couchbase forums only.Support available via Couchbase forums only. **“P1 – Blocker”:** Software failures on a production system that cause complete loss or severe outage of service, resulting in a mission-critical business application being down or non-operational. **“P2 – Critical”:** Failure due to an Error that causes partial loss of the Cloud Service impacting business operations. Operations can continue in a restricted fashion and a workaround may be used to restore functionality. **“P3 – Major”:** Failure caused by non-critical Errors, where no data has been lost and the system has not failed. The Error does not prevent normal operation, or the situation may be temporarily circumvented using an available workaround. **“P4 – Minor”:** Non-critical Errors, general questions, requests for enhancements to the Cloud Service. ***Support Channel: **online self-service via the Cloud Control Plane. **“Local Time”** means the primary timezone selected by Customer in the Cloud Control Plane for the applicable cluster. **“Error**” means a reproducible failure of the Cloud Service to perform in substantial conformity with the specifications set forth in the Documentation. ### 2. Support Level Requests, Terms and Limitations **2.1. Support Level Requests** - For Couchbase to provide Customer the Support Levels, Customer must submit a support ticket via the Cloud Control Plane. In the event the Cloud Control Plane is unavailable, a support ticket must be opened with the Cloud Service support team by emailing cloud@couchbase.com. - Customer shall provide to Couchbase all of the following when logging a support ticket: reasonable detail of the nature of and circumstances surrounding the Error; - reasonable access and cooperation as necessary to enable a diagnosis or resolution of any Errors including, if necessary, access to Customer’s Cloud Environment; and - cooperation in the diagnosis and resolution of any Errors. - Customers who have purchased the Enterprise or Developer Pro service plan as part of their Cloud Service subscription may contact Cloud Service technical support via the Cloud Control Plane (or via email in the event the Control Plane is unavailable). All other customers will only have access to the Couchbase forums for technical support or should contact a Couchbase sales representative to purchase a Cloud Service service plan. - In each instance that Customer provides or uploads its log file(s) for inspection to the Cloud Service technical support team, Customer shall redact all personal data from such log file(s). - Any log file(s) collected by the Cloud Service automatically will be redacted by default by the Cloud Service.   **2.2. Support Level Terms and Limitations** - The Support Levels are only available in English and for the most current generally available releases of the Cloud Service. - Couchbase has no obligation to provide any support for, and the Support Levels shall not apply to, Errors or issues arising from: any third-party service, software, hardware, infrastructure or other non-Couchbase element of the Cloud Environment (including third-party software, technology and equipment, or APIs not included in the Cloud Service); - any modifications or alterations made by Customer or a third party to any portion of the Cloud Service or any other limitation created by Customer or a third party on Couchbase’s ability to deliver the Cloud Service as designed; - Customer’s failure to use the Cloud Service in accordance with the Documentation or instructions provided by Couchbase, including following all implementation procedures or ensuring all changes performed by the Customer are actioned from the Cloud Control Plane; - Customer’s failure to allow Couchbase to upgrade the Cloud Service to the most current generally available releases; - factors outside of Couchbase’s reasonable control, including any natural disaster, epidemic, war, acts of terrorism, riots, government action, or any other force majeure event, or any actions or omissions by Customer or any third party, including Customer’s breach of the Agreement; - non-generally available features or offerings in the Cloud Service. - Customer acknowledges that the time required to resolve to a support request may vary depending on the complexity of the Error, including, without limitation, the nature of the Error, the extent and accuracy of the information available about the Error, and the level of Customer’s cooperation and responsiveness in providing materials, information, access, and support reasonably required by Couchbase. ### 3. Upgrades The Cloud Service will attempt to move Customer to the most current generally available release of the Cloud Service. ### Check out Couchbase’s Software Lifecycle Schedules We provide details about the End of Life for our full stack products. [Learn More](https://www.couchbase.com/support-policy/EOL/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Capella Feature Specific Terms URL: https://www.couchbase.com/capella-feature-specific-terms/ ## Couchbase Capella Feature-Specific Terms  ### Couchbase Capella Feature-Specific Terms These Couchbase Capella Feature-Specific Terms (“**Terms**”) govern your use of certain features and functionalities (each, a “**Feature**") accessible in or through the Couchbase Capella Cloud Service (“**Capella**”). By accessing or using a Feature, you agree to these Terms on behalf of the applicable entity or organization you represent. These Terms are incorporated by reference into the executed agreement between you and Couchbase, Inc. (“**Couchbase**,” “**we**,” or “**us**”) which governs your use of Capella, if applicable, or otherwise the Master Service Agreement and Capella Supplement available at [https://www.couchbase.com/legal/agreements](https://www.couchbase.com/legal/agreements/), as updated from time to time (in each case, the “**Agreement**”). Capitalized terms not defined in these Terms have the same meaning as in the Agreement. ##### I. Artificial Intelligence Functionalities This section applies to artificial intelligence functionalities accessible in or through Capella, including those currently branded as Capella iQ and Capella AI Data Plane. **1. Definitions.** - “**Customer Input**” means the text or other prompt (including search terms and commands) that you or an Authorized User enter into the Feature. - “**Feature Output**” means the text or other output provided to you in response to Customer Input. - “**LM**” means a Language Model. **2. Use of the Feature.** - Depending on how you configure and use Capella and the Feature, Couchbase shall transmit Customer Input to an LM offered by a third-party service provider, an LM embedded within Capella, and/or an LM that you connect to Capella. Couchbase may modify Customer Input by conveying additional directions or context to the LM. - Until further notice and notwithstanding anything to the contrary in the Agreement, unless you purchase an applicable support entitlement (e.g., for a current AI Data Plane subscription) the Feature is provided without support or performance guarantees of any kind. This means Feature downtime shall not be included in Downtime and therefore shall not result in eligibility for Service Credits. - Without limiting the generality of the Agreement, you may not: (i) use the Feature in a way that infringes, misappropriates, or violates any person’s rights or violates any usage guidelines (including any applicable LM provider terms of use), or to perform or facilitate dangerous, illegal, or malicious activities; (ii) reverse assemble, reverse compile, decompile, translate, or otherwise attempt to discover the source code or underlying components of models, algorithms, or systems of the Feature (except to the extent such restrictions are contrary to applicable law); (iii) use Feature Output to train or develop models that compete with Couchbase software or compete with any associated machine learning models or related technology; (iv) use any automated or programmatic method to extract data or output to from the Feature, including distillation, scraping, web harvesting, or web data extraction; (v) represent that Feature Output was human-generated; or (vi) send Couchbase any (I) personal information of children under the age of 13 or otherwise under the applicable age of digital consent, or (II) information that includes or constitutes “Protected Health Information,” as defined under the HIPAA Privacy Rule (45 C.F.R. Section 160.103), in each case without prior written agreement by us. - You agree that, if you use the Feature to process any personal data, then: (i) you instruct Couchbase and its third-party service providers to process such personal data; (ii) the DPA as incorporated in the Agreement shall apply to Couchbase’s processing of such personal data; and (iii) you agree that the third-party service providers used to provide the Feature are hereby added as authorized Subprocessors (as such term is defined in the DPA). **3. Responsibility for Customer Input.** - You are solely responsible for Customer Input, and you represent and warrant that you have all necessary rights and licenses to submit any Customer Input. - You are solely responsible for determining whether you will use an LM in connection with your use of Capella, and for establishing and enforcing policies and procedures regarding how your Authorized Users access and use the Feature. **4. Responsibility for Use of Feature Output and Warranty Disclaimer. ** - You are solely responsible for reviewing and determining whether and how to use Feature Output. - You acknowledge that (i) use of LMs and the Feature may involve risks, including the generation of inaccurate or harmful outputs; (ii) the Feature may generate content that does not reflect Couchbase’s views; (iii) Couchbase does not review or evaluate the quality or accuracy of Feature Output; and (iv) Couchbase makes no representations or warranties regarding the quality or accuracy of Feature Output. Feature Output may not be unique across users and the Feature may generate the same or similar output for a third party. FOR THE AVOIDANCE OF DOUBT, UNLESS OTHERWISE EXPRESSLY AGREED, THE FEATURE IS PROVIDED AS-IS AND WITHOUT ANY WARRANTY OR INDEMNITY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, COUCHBASE DOES NOT MAKE ANY WARRANTY AS TO THE FEATURE OR FEATURE OUTPUT. YOU UNDERSTAND AND AGREE THAT ANY USE OF THE FEATURE, INCLUDING FEATURE OUTPUT, IS AT YOUR SOLE RISK. **5. Proprietary Rights.** - As between Customer and Couchbase, Couchbase and its licensors retain all right, title and interest in and to the Feature (including any and all improvements, enhancements or modifications thereto), as well as associated Documentation, including all intellectual property rights therein, and nothing in these Terms will be construed as conferring by implication, acquiescence, estoppel, or otherwise, any such license or other right upon Customer. Couchbase hereby grants to Customer a limited, non-exclusive, worldwide right and license to use the Feature, subject to the restrictions in the Agreement. - As between Customer and Couchbase, Customer retains all right, title and interest in and to the Customer Input and Feature Output. Customer hereby grants to Couchbase a perpetual, non-exclusive, royalty-free, worldwide right and license to use, display, host, copy, process, archive, transmit, modify, or create any derivative works based on Customer Input or Feature Output to provide and improve the Feature and Capella in accordance with the Agreement, as well as for Couchbase’s internal business purposes. Customer represents and warrants and shall ensure that it has the right to provide such right and license and that neither the Customer Input itself nor its use by Customer or Couchbase for permitted purposes under these Terms or the Agreement shall violate any applicable law or infringe, misappropriate or otherwise violate any rights of any third party, including intellectual property rights or privacy rights. **6. Fees.** You agree to pay all fees charged to your account consistent with the terms of the Agreement, including any charges related to your use of the Feature. Couchbase may change the charges and prices associated with the Feature at any time, and any such price changes will be effective immediately. **7. Modifications.** We may modify or update these Terms, as well as access to and the functionality of the Feature, from time to time at our sole discretion, so we encourage you to review these Terms periodically. Your continued use of the Feature after any such change constitutes your acceptance of any such modifications to these Terms. **Last updated:** June 19, 2026 #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### CAPELLA MASTER SERVICE AGREEMENT URL: https://www.couchbase.com/capella-terms/ ## Capella Master Service Agreement  ### Capella Master Service Agreement **BY (I) ACCEPTING AN ORDER THAT REFERENCES THESE TERMS, (II) CREATING AN ACCOUNT TO USE THE CLOUD SERVICE, OR (III) USING THE CLOUD SERVICE, YOU AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU REPRESENT AN ORGANIZATION, YOU REPRESENT AND WARRANT THAT YOU ARE AUTHORIZED TO AGREE TO THIS AGREEMENT ON BEHALF OF YOUR ORGANIZATION.** **Last updated:** November 20, 2024 **1. Definitions.** Capitalized terms used herein shall have the following definitions: “**Affiliate**”** **means any entity which controls, is controlled by, or is under common control with a party, where “control” means direct or indirect ownership or control of more than 50% of the voting interest in the subject entity. “**Authorized Users**” means Customer’s users to whom Customer grants access to the Cloud Service (including Customer personnel using the Cloud Service on Customer’s behalf). “**Cloud Service**” means the Couchbase Capella database-as-a-service and related cloud service functionalities and offerings. “**Clusters**” mean any database deployments in the Cloud Service. “**Cloud Control Plane**” means the user interface of the Cloud Service. “**Cloud Environment**” means the infrastructure-as-a-service cloud environment provided by a third-party cloud service provider in which the Cloud Service may be deployed by Customer. “**Couchbase Privacy Policy**” means the Couchbase Privacy Policy available at [https://www.couchbase.com/privacy-policy/](https://www.couchbase.com/privacy-policy/) (or any successor location), as updated from time to time. “**Customer**” means the entity that the user represents or, if that does not apply, the user individually. “**Customer Content**” means all content or data provided by or on behalf of Customer or Authorized Users in the Cloud Service. “**DPA**” means Couchbase’s Data Processing Addendum available at [https://www.couchbase.com/capella-data-processing-addendum/](https://www.couchbase.com/capella-data-processing-addendum/) (or any successor location), as updated from time to time. “**Documentation**” means technical documentation provided by Couchbase related to the Cloud Service. “**Fees**” means the fees and charges (i) specified on the applicable Order for the Cloud Service and/or Professional Services, (ii) accrued through Customer’s metered usage of the Cloud Service, or (iii) otherwise payable to Couchbase under this Agreement. “**Order**” means a transaction document (such as an order form or statement of work) identifying Customer’s entitlements for the Cloud Service and/or Professional Services, along with applicable Fees and term(s), signed by both parties or accepted by Customer through an authorized third-party platform. The term “**including**” means including but not limited to. **2. Scope.** The terms of this Capella Master Service Agreement, the addenda incorporated by reference herein, any Orders hereunder, and the DPA (collectively, the “**Agreement**”) govern Customer’s access to and use of the Cloud Service. In the event of any conflict between these terms, an Order, and/or the DPA, the following order of precedence will apply (in descending order): (1) the DPA with respect to the processing of personal data, (2) the Order (subject to the terms of Section 12.3 below), and (3) these terms, only to the extent of such conflict. **3. Access and Use of the Cloud Service.** 3.1. Subject to Customer’s compliance with this Agreement, Couchbase grants to Customer and Customer’s Authorized Users a limited, non-exclusive, revocable, non-transferable, non-sublicensable and non-assignable right to use the Cloud Service and the Documentation within the service plan purchased solely for the internal use of Customer and, to the extent expressly authorized by Couchbase in writing, Customer’s Affiliate(s), provided Customer shall remain fully responsible for its Affiliates’ compliance with this Agreement. Couchbase may provide upgrades, patches, enhancements, updates, or fixes for the Cloud Service and the Documentation, all of which shall be subject to this Agreement. 3.2. Use of the Cloud Service requires Customer and/or each Authorized User to create a user account and provide a username, password, and/or other account credentials (“**Registration Information**”). By providing Registration Information, Customer and any Authorized Users consent to receive email communications from Couchbase. Customer shall notify Couchbase immediately of any unauthorized use. Couchbase reserves the right, but is not required, to reset or terminate any Registration Information if Couchbase suspects unauthorized access or use. Customer is responsible for the use of the Cloud Service by Authorized Users and any other person(s) to whom Customer has given access to the Cloud Service, even if Customer did not authorize such use. 3.3. Couchbase may enable Customer to access and use (i) certain third-party products or services (e.g., a third-party service that integrates with the Cloud Service) (“**Third-Party Services**”); or (ii) complementary products and functionalities developed by Couchbase, which may be subject to additional terms, including those available at https://www.couchbase.com/supplemental-terms (or any successor location), as updated from time to time, which are incorporated by reference herein. Third-Party Services may be subject to third-party licenses provided by such third party or executed between Customer and such third party (in each case, a “**Third-Party License**”). Couchbase does not own, control, or license Third-Party Services. Customer acknowledges and agrees that (a) Customer shall be solely responsible for (I) its compliance with any such Third-Party License and (II) the confidentiality, security, and integrity of any data Customer transfers to a Third-Party Service; and (b) Couchbase shall have no responsibility or liability whatsoever related to or arising out of any Third-Party Service, including for its installation, operation, support, or loss or compromise of data. **4. Customer Restrictions.** Except as otherwise expressly permitted in this Agreement, Customer shall not, shall not attempt to, and shall not permit any party (including any Authorized User) to: (i) access or use the Cloud Service and/or Documentation in any manner except as expressly permitted in this Agreement; (ii) sell, resell, transfer, sublicense or otherwise make available any part of the Cloud Service and/or Documentation to any third party, provided that Customer may use the Cloud Service in connection with an application Customer offers to its own end users if such end users cannot access the Cloud Service directly; (iii) circumvent, interfere with, abuse, penetration test, or endanger the operation or security of the Cloud Service; (iv) access or use the Cloud Service and/or Documentation for the purposes of publicly benchmarking or publishing competitive analysis of the Cloud Service, or for developing, providing, or supporting products or services competitive to Couchbase; (v) alter, translate, reverse engineer, decompile, or prepare any derivative work from or of the Cloud Service or Documentation, or otherwise attempt to derive or determine the source code, other proprietary information, or trade secrets from the Cloud Service or Documentation except where such restriction is prohibited; (vi) remove or otherwise alter any Couchbase proprietary notices, trademarks, warranties, or disclaimers; or (vii) access or use the Cloud Service or Documentation in any manner or for any purpose that infringes, misappropriates, or otherwise violates any applicable law or the rights of any person or entity. **5. Customer Obligations.** Customer agrees that to use the Cloud Service, Customer is responsible for: (i) selecting a Cloud Environment; (ii) protecting the confidentiality and security of all Registration Information, including by properly configuring any Third-Party Services; (iii) implementing and maintaining appropriate technical and security measures to protect Customer Content against accidental or unlawful destruction, loss, alteration, disclosure, or access; (iv) not interfering with and, if necessary, enabling Cloud Service updates to ensure Customer uses a current version of the Cloud Service; (v) implementing and maintaining appropriate configurations of the Cloud Service, including to enable the backup services and disaster recovery features; (vi) properly securing and maintaining any Customer system connected to the Cloud Service (including through the regular rotation of access keys and other industry-standard steps to preclude unauthorized access); (vii) any application or service that Customer makes available to its end users that interfaces with the Cloud Service; and (viii) notifying Couchbase immediately if Customer believes there has been unauthorized access to or use of the Cloud Service. **6. Security.** Couchbase will implement and maintain appropriate technical and organizational security measures. Current technical and organizational security measures are described at Annex B of the DPA. **7. Customer Content.** 7.1. Customer grants to Couchbase a limited, non-exclusive, royalty-free, worldwide right and license to use, display, host, copy, process, archive, and transmit any and all Customer Content or other data provided by Customer in connection with Support (“**Support Content**,” together with Customer Content, “**Service Content**”) to provide and improve the Cloud Service in accordance with this Agreement. Customer represents and warrants and shall ensure that it has the right to provide such right and license and that neither the Service Content itself nor its use by Couchbase for purposes under this Agreement shall violate any applicable law or otherwise violate any third party rights, including intellectual property rights and privacy rights. 7.2. Customer represents and warrants that it shall not transmit to Couchbase: (i) protected health information as defined under the Health Insurance Portability and Accountability Act or similar laws unless Customer and Couchbase have entered into an appropriate Business Associate Agreement (“**BAA**”), in which case such BAA is hereby incorporated by reference; or (ii) data that requires additional security measures not provided for under this Agreement until the Parties have executed an applicable agreement providing for such measures. If any such Service Content is inadvertently transmitted to Couchbase, Customer acknowledges and agrees that it shall cooperate with Couchbase to securely delete such Service Content. 7.3. With respect to any Personal Data (as defined in the DPA) processed by Couchbase in connection with providing the Cloud Service, Couchbase shall comply with the DPA. Couchbase may collect certain registration and usage data about Customer’s (and Authorized Users’) use of the Cloud Service. With respect to any Personal Data obtained by Couchbase as a controller, Couchbase shall comply with the Couchbase Privacy Policy. **8. Professional Services.** 8.1. Couchbase may provide consulting services (which may result in reports, recommendations, or other deliverables) and training as expressly identified in an Order (collectively, “**Professional Services**”). Couchbase will render Professional Services on a commercially reasonable basis in a professional and workmanlike manner in accordance with the terms and conditions of this Agreement and the applicable Order. Couchbase may provide Professional Services using qualified subcontractors. 8.2. Unless explicitly set forth in an Order, any Professional Services purchased under this Agreement will expire upon the end of the applicable period set forth in an Order up to and inclusive of any expiration date or after twelve (12) months if no expiration date is specified (in each case, the “**Services Expiration Date**”). Any unused Professional Services after such Services Expiration Date will expire without refund of any prepaid Fees. Customer will pay Couchbase’s reasonable travel and incidental expenses incurred in conducting (in relation to the Professional Services or otherwise) on-site activities at Customer’s site. **9. Support and Service Levels.** Except for any Preview (defined below) or as otherwise set forth in this Agreement, Couchbase will (i) provide Customer with the technical support described at [https://www.couchbase.com/support-policy/cloud/](https://www.couchbase.com/support-policy/cloud/), as updated from time to time (“**Support**”), per the service plan selected by Customer through the Cloud Control Plane or in an Order and paid for by Customer, and (ii) use commercially reasonable efforts to meet or exceed the service levels for Customer’s service plan set forth in the service level agreement available at [https://www.couchbase.com/CapellaSLA/](https://www.couchbase.com/CapellaSLA/), as updated from time to time (“**Service Level Agreement**”). For prepaid Credits (as defined in the description of fees and charges), associated Support expires at the earlier of the consumption or expiration of the prepaid Credits. For On-Demand Credits (as defined in the description of fees and charges), Support is available for so long as Customer pays for the On-Demand Credits and expires upon consumption of the On-Demand Credits. In connection with Support, Couchbase may receive performance and operational data regarding technical operations of the Cloud Service. Couchbase will only use such data to provide the Cloud Service and Support, and in aggregate form to improve the Cloud Service. **10. Previews and Free Offerings.** Customer may participate in or otherwise receive access to certain preview, test, alpha, beta, free, or trial versions of the Cloud Service (each, a “**Preview**”) in Customer’s sole discretion, subject to the restrictions generally applicable to the Cloud Service and any additional requirements set forth by Couchbase. Customer shall not, and shall not permit any third party to, use any Preview for any purpose other than to evaluate the Preview functionality or provide feedback, and shall not use a Preview for any data subject to any compliance or legal requirements. Any Preview is provided without Support or any servicing obligations, and may contain bugs and other functional issues. ANY PREVIEWS ARE PROVIDED AS-IS AND WITHOUT ANY WARRANTY OR INDEMNITY. Couchbase and its Affiliates and licensors will not be liable for any harm or damages related to Previews, including if Couchbase terminates Customer’s access to or use of any Preview. Any non-public information regarding a Preview is the Confidential Information of Couchbase. Couchbase may discontinue any Preview at any time in its sole discretion and is under no obligation to make Previews generally available or maintain Customer’s access to any Preview. **11. Proprietary Rights.** 11.1. Couchbase and its licensors retain all right, title, and interest in and to the Cloud Service (including any and all improvements, enhancements, or modifications thereto), the Documentation, and Professional Services (including associated deliverables), including all intellectual property rights therein, and nothing in this Agreement will be construed as conferring by implication, acquiescence, estoppel, or otherwise, any license or other right upon Customer. 11.2. Any third-party open source software components included in the Cloud Service will be governed by the terms of the applicable open source license conditions and/or copyright notices that can be found in the relevant licenses file, Documentation, or materials related to the Cloud Service. 11.3. Except as expressly stated in Section 7, Customer retains all right, title and interest in and to the Customer Content, including all intellectual property rights therein. 11.4. Couchbase may use any data, feedback or information that Customer makes available to Couchbase or that Couchbase derives or generates from Customer’s use (including usage data in anonymized and aggregated form) of the Cloud Service or the Documentation but excluding Customer Content (“**Feedback**”) without obligation to Customer and Customer hereby irrevocably assigns to Couchbase all right, title, and interest in and to the Feedback. 11.5. If Customer is the United States Government or any contractor thereof, all licenses granted hereunder are subject to the following: (i) for acquisition by or on behalf of civil agencies, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subpart 12.1212 of the Federal Acquisition Regulation (FAR), 48 C.F.R.12.1212, and its successors; and (ii) for acquisition by or on behalf of the Department of Defense (DOD) and any agencies or units thereof, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subparts 227.7202-1 and 227.7202-3 of the DOD FAR Supplement, 48 C.F.R.227.7202-1 and 227.7202-3, and its successors, Manufacturer is Couchbase, Inc. **12. Fees, Payment Terms and Taxes.** 12.1. **Fees.** Customer may select a service plan for the Cloud Service via an Order, by issuing a purchase order (“**PO**”) compliant with Section 12.3, or other methods made available by Couchbase and shall pay Couchbase applicable Fees in accordance with this Section 12 and the description of fees and charges available at [https://www.couchbase.com/CapellaServiceFees/](https://www.couchbase.com/CapellaServiceFees/) (or any successor location), as updated from time to time, which is incorporated by reference herein. 12.2.** Calculation of Fees.** Couchbase calculates and invoices Fees based on: (i) Customer’s metered use of the Cloud Service as described on the Cloud Service site Customer uses; (ii) as agreed between Couchbase and Customer in an Order; or (iii) as applicable, Couchbase’s then-current list prices. Couchbase reserves the right to increase its fees and charges for On-Demand Credits with at least thirty (30) days’ prior notice provided electronically through the Cloud Service or comparable means. Customer shall be responsible for and pay any Fees arising out of any usage of On-Demand Credits under its accounts as set forth in this Agreement. 12.3. **Ordering via PO.** If Customer sends Couchbase a PO in lieu of executing an Order, the PO will be deemed an offer which Couchbase may accept. In such a case, only the commercial details listed on the PO will be considered part of the contract created (exclusive of any pre-printed terms on the PO). Any other terms on the PO which either (i) conflict with the terms of this Agreement, or (ii) are not agreed under this Agreement, will be void and without effect, even if Couchbase signs the PO. All accepted POs will automatically be governed by this Agreement (even if the PO does not explicitly reference this Agreement). It is expressly agreed that this Section 12 will apply to any PO sent by Customer and accepted by Couchbase. At a minimum, the PO shall state the number of prepaid Credits purchased along with the Couchbase SKU number(s), the term (start and end dates) for each entitlement, the service plan tier purchased, and applicable Fees. 12.4. **Payment Terms.** Unless otherwise agreed between Customer and Couchbase, all payments of Fees under this Agreement shall be in the currency stated in the Order and paid using one of the payment methods supported by Couchbase. Couchbase may issue invoices to Customer via email or through the Cloud Control Plane. Unless otherwise stated in the applicable Order, Customer shall pay for all invoices issued by Couchbase to Customer under this Agreement within thirty (30) days of the date of the invoice, even if such invoice does not provide a Customer purchase order number. Except as otherwise agreed between the parties in writing, Couchbase will invoice Customer upon the execution of an applicable Order. For invoiced amounts, late payments may, in Couchbase’s discretion, bear interest at the lesser of one and one half percent (1½%) per month or the maximum rate allowed by applicable law, and Customer shall reimburse Couchbase for all reasonable costs and expenses (including attorneys’ fees) incurred in collecting any overdue amounts. All amounts paid and payable by Customer under this Agreement are non-cancelable and non-refundable, and shall be paid to Couchbase without any setoff, counterclaim, or deduction. If Customer purchases licenses or services related to the Cloud Service through an approved third-party partner, then the applicable agreement with that third-party will govern with respect to Customer for the appropriate payment terms, provided that such third-party agreement shall not override or attempt to override the payment terms in place between Couchbase and such approved third-party partner. All other terms and restrictions with respect to the use of the Cloud Service shall continue to apply to Customer. 12.5. **Taxes.** All Fees payable by Customer are exclusive of applicable taxes and duties (such as, without limitation, VAT, Service Tax, GST, excise taxes, sales and transactions taxes, and gross receipts tax (collectively, the “**Transaction Taxes**”)). If applicable, Couchbase may charge and Customer will pay all Transaction Taxes that Couchbase is legally obligated or authorized to collect from Customer. Customer will provide such information to Couchbase as reasonably required to determine whether Couchbase is obligated to collect Transaction Taxes from Customer. Couchbase will not collect, and Customer will not pay any Transaction Taxes for which Customer furnishes a properly completed exemption certificate or a direct payment permit certificate for which Couchbase may claim an available exemption from such Transaction Taxes. All payments made by Customer to Couchbase under this Agreement will be made free and clear of any deduction or withholding, as may be required by law. If any such deduction or withholding (including but not limited to cross-border withholding taxes) is required on any payment, Customer will pay such additional amounts as are necessary so that the net amount received by Couchbase is equal to the amount then due and payable under this Agreement. Couchbase will provide Customer with such tax forms as are reasonably requested to reduce withholding or deduction for taxes in respect of payments made under this Agreement. **13. Confidentiality.** 13.1. Customer and Couchbase will maintain the confidentiality of the other party’s Confidential Information. “**Confidential Information**” means any proprietary information disclosed by one party (“**Disclosing Party**”) to the other party (“**Receiving Party**”) during, or prior to entering into, this Agreement that Receiving Party should know is confidential or proprietary based on the nature of the information and circumstances surrounding the disclosure, including non-public technical information, business information (including pricing), roadmaps, benchmarks, security measures, and reports. Confidential Information does not include information that (i) is or becomes generally known to the public through no fault of or breach of this Agreement by the Receiving Party; (ii) is rightfully known by the Receiving Party at the time of disclosure without an obligation of confidentiality to the Disclosing Party; (iii) is independently developed by the Receiving Party without use of the Disclosing Party’s Confidential Information; (iv) the Receiving Party rightfully obtains from a third party without restriction on use or disclosure; or (v) is usage data derived by Couchbase from Customer’s use of the Cloud Service provided that such data is anonymized and aggregated. 13.2. The Receiving Party agrees not to use Disclosing Party’s Confidential Information for any purpose except as necessary to fulfill its obligations and exercise its rights under this Agreement. The Receiving Party will protect the secrecy of and prevent disclosure and unauthorized use of such Confidential Information using the same degree of care that it takes to protect its own confidential information and in no event will use less than reasonable care. 13.3. Upon termination of this Agreement, the Receiving Party will, at the Disclosing Party’s option, promptly return or destroy (and provide written certification of such destruction) the Disclosing Party’s Confidential Information. A party may disclose the other party’s Confidential Information only to the extent required by law or regulation. **14. DISCLAIMER OF WARRANTY.** THE CLOUD SERVICE, DOCUMENTATION AND ANY PROFESSIONAL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, INCLUDING THAT THE CLOUD SERVICE, DOCUMENTATION OR PROFESSIONAL SERVICES PROVIDED WILL MEET CUSTOMER’S REQUIREMENTS, WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, COMPLETE, OR FREE OF HARMFUL CODE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY INFORMATION OR ADVICE GIVEN BY COUCHBASE OR ANY OF ITS AFFILIATES OR LICENSORS (COLLECTIVELY, THE “COUCHBASE PARTIES”) WILL CREATE ANY WARRANTY. THE COUCHBASE PARTIES (i) DO NOT CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THE CLOUD SERVICE MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES, (ii) ARE NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGES RESULTING FROM SUCH PROBLEMS, AND (iii) ARE NOT RESPONSIBLE FOR ANY ISSUES RELATED TO THE PERFORMANCE, OPERATION, OR SECURITY OF THE CLOUD SERVICE THAT ARISE FROM CUSTOMER’S ACTIONS OR OMISSIONS (INCLUDING CUSTOMER’S CONFIGURATION OF THE CLOUD SERVICE IN A MANNER OTHER THAN THROUGH THE CLOUD CONTROL PLANE) OR ANY THIRD-PARTY CONTENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COUCHBASE PARTIES HEREBY DISCLAIM ALL WARRANTIES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AVAILABILITY, NON-INFRINGEMENT, AND TITLE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE. CUSTOMER ACKNOWLEDGES THAT THE CLOUD SERVICE IS NOT SPECIFICALLY DESIGNED, MANUFACTURED, OR INTENDED FOR USE IN THE PLANNING, CONSTRUCTION, MAINTENANCE, CONTROL, OR OPERATION OF NUCLEAR FACILITIES, AIRCRAFT COMMUNICATION, NAVIGATION, OR CONTROL SYSTEMS, WEAPONS SYSTEMS, DIRECT LIFE SUPPORT SYSTEMS, OR SIMILAR SYSTEMS THAT COULD LEAD TO DEATH, PERSONAL INJURY, OR SIGNIFICANT PHYSICAL DAMAGE. **15. Indemnification.** 15.1. **Customer Indemnification.** Customer will indemnify and defend the Couchbase Parties from and against any claims, proceedings, liabilities, costs, or damages arising out of or in connection with any third-party claim concerning: (i) Customer’s or any Authorized User’s use of or access to the Cloud Service, Support, or Cloud Environment other than as permitted by this Agreement; (ii) violation of third-party rights (including without limitation any intellectual property rights) arising out of or relating to Service Content; and (iii) breach of this Agreement or applicable law by Customer or an Authorized User. Couchbase will: (a) promptly notify Customer of the relevant claim; (b) give Customer all necessary information regarding the claim and reasonably cooperate with Customer; (c) allow Customer exclusive control of the defense and all related settlement negotiations, provided that Couchbase may participate in the defense and related settlement negotiations with counsel of its own choosing; and (d) not admit fault or liability on behalf of Customer. 15.2. **Enjoinment.** Without limiting the foregoing, and notwithstanding anything to the contrary in this Agreement, if use of the Cloud Service, Documentation, or Professional Services is enjoined, or Couchbase determines that such use may be enjoined, Couchbase will, at its sole option and expense: (i) procure for Customer the right to continue using the affected portion of the Cloud Service, Documentation, or Professional Services; (ii) replace or modify the affected portion of the Cloud Service, Documentation, or Professional Services that infringe so that they do not infringe; or (iii) if either option (i) or (ii) is not commercially feasible in Couchbase’s reasonable opinion, as applicable, terminate the affected portions of the Cloud Service and Professional Services and in the case of such termination refund Customer a pro-rata amount of the Fees for the affected portions of the Cloud Service or Professional Services. 15.3. **Exclusions.** Under no circumstance will Couchbase incur any liability: (i) arising out of Customer’s failure to use the Cloud Service in accordance with this Agreement; (ii) arising out of modifications made by Customer or a third party to the Cloud Service; (iii) attributable to any third-party open source software components; (iv) arising out of the use, operation or combination of the Cloud Service with software, services, technology, content, data, equipment or materials not provided by Couchbase; or (v) arising out of Customer’s continuation of the allegedly infringing activity after being notified of the alleged infringement claim. 15.4. **Exclusive Remedy.** The terms of this Section 15 constitute the entire liability of Couchbase and Customer’s sole and exclusive remedy under this Agreement with respect to this Section 15. **16. LIMITATION OF LIABILITY.** TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL: (i) THE COUCHBASE PARTIES BE LIABLE TO CUSTOMER OR TO ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION ARISING OUT OF OR RELATED TO THIS AGREEMENT, CUSTOMER’S USE OF OR INABILITY TO USE THE CLOUD SERVICE, DOCUMENTATION, OR THE PROFESSIONAL SERVICES IN ACCORDANCE WITH AND SUBJECT TO THIS AGREEMENT; AND (ii) THE COUCHBASE PARTIES’ AGGREGATE LIABILITY TO CUSTOMER FOR ALL LOSSES, CLAIMS AND DAMAGES EXCEED THE TOTAL AMOUNT OF FEES PAID OR PAYABLE BY CUSTOMER FOR THE CLOUD SERVICE UNDER THIS AGREEMENT IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT FIRST GIVING RISE TO THE LIABILITY. All limitations and exclusions of liability in this Agreement will apply even if the above stated remedies fail of their essential purpose and regardless of the form or source of claim or loss, whether the claim or loss was foreseeable, and whether the Couchbase Parties have been advised of the possibility of the claim or loss. **17. Term and Termination.** 17.1. **Term.** Unless otherwise stated in an Order, this Agreement is effective as of the date of Customer’s acceptance of this Agreement and will continue until terminated in accordance with this Agreement. 17.2. **Termination.** Subject to Couchbase’s rights under Section 17.4 below, either party may terminate an Order or this Agreement if the other party materially breaches its obligations hereunder and such breach remains uncured for thirty (30) days following written notice of the breach (“**Cure Period**”), provided that Customer must exercise such termination right within thirty (30) days of the end of the Cure Period. Customer’s obligation to make a payment of any outstanding, unpaid fees shall survive termination of an Order or this Agreement. This Agreement will automatically terminate without notice to Customer ninety (90) days after the expiration of the last to expire Order in effect hereunder. 17.3. **Suspension of Cloud Service.** Notwithstanding anything in this Agreement to the contrary, Couchbase may suspend or terminate access to the Cloud Service: (i) immediately without notice if necessary to preserve Couchbase’s rights or Couchbase reasonably determines that Customer or any Authorized User of the Cloud Service threatens the security, integrity or availability of the Cloud Service or otherwise breaches applicable laws or regulations; (ii) immediately without notice if Service Content or Customer’s use of the Cloud Service exposes Couchbase or its partners to third-party liability and, in such case, Couchbase may delete any Service Content (including back up data) relating to such account after providing reasonable notice; or (iii) on written notice if Customer fails to comply with Section 12 (Fees, Payment Terms and Taxes). Additionally, Couchbase may suspend Cloud Service access for any modifications or other scheduled maintenance. If commercially feasible, Couchbase will provide advance notice of any such suspension and limit any suspension to the minimum extent and duration required. Customer will remain responsible for all Fees and charges Customer has incurred up to and during any period of suspension of the Cloud Service and will not be entitled to any credit or refund. Couchbase will use commercially reasonable efforts to restore Customer’s access to the Cloud Service promptly following resolution of the cause of Customer’s suspension. 17.4. **Effect of Termination.** Upon termination or expiration of all active Orders (including termination under Section 17.3) or this Agreement, Customer shall (i) immediately delete all Clusters and discontinue all use of any Clusters and the Cloud Service; (ii) delete all Customer account information and Authorized User accounts; and (iii) immediately pay any outstanding Fees owed. Couchbase shall have no obligation to store (and may irretrievably destroy) Service Content (including backup data) after termination or expiration of the relevant Order or this Agreement. The following Sections will survive termination or expiration of this Agreement: 4, 7.2, ‎9, 10, 11 to 18 (inclusive) and all others that by their sense and context are intended to survive the execution, delivery, performance, termination, or expiration of this Agreement. **18. General.** 18.1. **Export Compliance.** Customer understands that the Cloud Service and related technology and services are subject to export control laws and regulations of the United States and other jurisdictions. Couchbase and Customer each represent that it is not named on any U.S. government denied-party list. Customer shall comply with all applicable international and domestic export and economic sanctions laws or regulations that apply to Customer, the Cloud Service, and any related technology or services. In furtherance of this obligation, Customer shall ensure that: (i) Customer’s Authorized Users do not use the Cloud Service or related technology or services in violation of any export restriction or embargo issued by the United States; and (ii) it does not provide access to the Cloud Service or related technology or services to: (a) persons on the U.S. Department of Commerce’s Denied Persons List or Entity List, or the U.S. Treasury Department’s list of Specially Designated Nationals; (b) military or military intelligence end-users or for military or military intelligence end-use; or (c) parties engaged in activities directly or indirectly related to the proliferation of weapons of mass destruction. 18.2. **Force Majeure.** Neither party will be liable for any delay or failure in performance (except for any payment obligations by Customer) due to causes beyond its reasonable control. 18.3. **Publicity.** Customer agrees that Couchbase may include the Customer’s name and logo in client lists and marketing materials that Couchbase may publish for promotional purposes from time to time and grants Couchbase a limited license to its trademark solely for this purpose, provided that Couchbase complies with Customer’s branding guidelines. These marketing materials may include, but are not limited to, case studies, video testimonials, press releases, analyst reports, and other materials promoting the fact that Customer has a relationship with Couchbase. 18.4. **Assignment.** Customer may not assign this Agreement, in whole or in part, by operation of law or otherwise, without Couchbase’s prior written consent. Any attempt to assign this Agreement without such consent will be null and of no effect. Subject to the previous sentence, this Agreement will bind and inure to the benefit of each party’s successors and permitted assigns. 18.5. **Severability and Waiver.** If for any reason a court of competent jurisdiction finds any provision of this Agreement invalid or unenforceable, that provision of this Agreement will be enforced to the maximum extent permissible and the other provisions of this Agreement will remain in full force and effect. The failure by either party to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision. All waivers must be in writing and signed by both parties. 18.6. **Notices.** Any notice or communication provided by Couchbase under this Agreement may be provided by posting a notice on the Couchbase website, or by mail or email to the relevant address associated with Customer’s Cloud Service account. Any notice or communication provided by Customer under this Agreement shall be provided to Couchbase by certified mail, return receipt requested, to Couchbase Inc., Attn: Legal Department, 3155 Olsen Drive, Suite 150, San Jose, CA 95117, USA. 18.7. **Governing Law and Venue.** This Agreement is governed by the laws of the State of California, USA, excluding its conflicts of law rules. The parties expressly agree that the UN Convention for the International Sale of Goods will not apply. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in Santa Clara County, California and the parties hereby irrevocably consent to personal jurisdiction and venue therein. 18.8. **Entire Agreement and Amendments.** This Agreement constitutes the entire agreement and supersedes all prior or contemporaneous oral or written agreements regarding its subject matter, including any agreement on confidentiality previously executed by the parties. Furthermore, no additional or conflicting terms stated on any other document will have any force or effect and are hereby rejected unless expressly agreed upon by the parties’ duly authorized representatives in writing. Except as otherwise set forth in this Agreement or any Order, Couchbase may modify this Agreement (including the Support terms and Service Level Agreement) at any time by posting a revised version at Couchbase’s website at **[https://www.couchbase.com](https://www.couchbase.com)** or the applicable website used to provide the Cloud Service, or by otherwise notifying Customer in accordance with Section 18.6. By continuing to use the Cloud Service after the effective date of any such modifications to this Agreement, Customer agrees to be bound by this Agreement, as modified. The date Couchbase last modified this Agreement is set forth at the end of this Agreement. Notwithstanding the foregoing, any Orders placed under this version of this Agreement may only be modified by a mutually signed amendment by the parties. 18.9. **No Prejudice.** Except as expressly stated in this Agreement, the exercise by either party of any of its remedies under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise. 18.10. **Relationship of the Parties.** The parties to this Agreement are independent contractors and this Agreement will not establish any relationship of partnership, joint venture, employment, franchise, or agency between the parties. Neither party will have the power to bind the other party or incur obligations on the other party’s behalf without the other party’s prior written consent. 18.11. **Future Functionalities.** Customer has not relied on the availability of any future version of the Cloud Service or any future product in making its decision to enter into this Agreement or any Order. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Autonomous Operator URL: https://www.couchbase.com/products/operator/ Self-managed Couchbase for Kubernetes ## Autonomous Operator Autonomous Operator makes it easy to manage and scale Couchbase, a stateful database that stores and tracks your important data across cloud environments. With seamless integration with popular platforms like Kubernetes, it enables businesses to run reliable, high-performance applications alongside modern microservices, supporting hybrid and multi-cloud strategies without vendor lock-in. [Download](https://www.couchbase.com/downloads?family=open-source-kubernetes) [Get started](https://docs.couchbase.com/operator/current/prerequisite-and-setup.html)   Video ### Couchbase Autonomous Operator is certified for multiple Kubernetes-based clouds. Discuss Containers ### Couchbase and Kubernetes, a powerful DevOps solution The Cloud-Native Computing Foundation (CNCF) packaging of Couchbase is a full-stack integration of Couchbase Server, Couchbase Autonomous Operator, and key CNCF projects, including Kubernetes, Prometheus, Helm, CoreDNS, and more. As the main component of the stack, Autonomous Operator enables DevOps teams to deploy, auto-scale, and manage Couchbase as a stateful database within a Kubernetes microservices architecture. Certified for Red Hat OpenShift and Kubernetes services from AWS (EKS), Microsoft (AKS), Google (GKE), and Rancher (SUSE), Couchbase offers a powerful solution for modern Kubernetes cloud computing environments. #### Escape the common struggles of cloud deployments ### Fast All the speed, scale, and power of Couchbase's distributed database in a ready-made CNCF-friendly, Kubernetes packaging. [Read what’s new](https://www.couchbase.com/blog/cloud-native-database-automation-autonomous-operator-2-3-0-now-available/) ### Affordable Manage and control Couchbase your way, in your cloud, with your microservices applications and save the expense of DBaaS platforms. [See the difference](https://www.couchbase.com/blog/couchbase-autonomous-operator-for-kubernetes-vs-mongodb-enterprise-kubernetes-operator/) ### Versatile Use Couchbase's multi-purpose NoSQL database to supply your applications' JSON data, and seamlessly grow your environment. [Manage microservices apps](https://www.couchbase.com/blog/scaling-microservices/) ### Easy DevOps can deploy and scale Couchbase clusters up and down automatically within a microservices architecture, using their preferred CNCF observability tools. [Scale easily](https://www.couchbase.com/blog/couchbase-autonomous-operator-2-1-for-kubernetes-is-now-ga/) ### Autonomous Operator key capabilities Couchbase on containers and Kubernetes provides a powerful cloud-native data platform to automate database management. Couchbase Autonomous Operator enables DevOps teams to run, auto-scale, and manage Couchbase as a stateful distributed database alongside their stateless microservices applications. - ### Auto-scaling Couchbase services Automate database management – self-healing, sharding, upgrades, security, backups, and data replication. - ### Active-active geo-distribution Ensure always-on high availability and flexible global replication with cross data center replication (XDCR) that can scale and evolve with your business. - ### HA across distributed infrastructures Schedule pod creation across availability zones inside Couchbase server groups for rack and zone awareness. - ### Native Kubernetes integration Couchbase is the first NoSQL vendor to have native integration with Kubernetes and today it uses 20+ CNCF projects. - ### Microservice architecture Couchbase makes an excellent, feature-rich, stateful data store for stateless microservices applications. - ### Multi-dimensional scaling (MDS) MDS scales Couchbase services independently, matching application performance needs with infrastructure resources. COMPARE ### Couchbase Enterprise vs. Community Edition Autonomous Operator for KubernetesAutomated cluster provisioningAutomated recoveryHigh availability across distributed infrastructureSupport persistent storageCentralized configuration managementAutomated upgrade of Couchbase clustersIntegrated Couchbase resource validationHelm supportPublic connectivity for Couchbase clientsSupport for public Kubernetes servicesRolling upgrade of Kubernetes clustersTLS certificate rotationAutomated backup and restoreCouchbase XDCR managementPrometheus metrics collectionMutual TLS supportAuto-scaling Couchbase servicesCluster hibernationSupport istio/service meshCentralized and standardized logging using Fluent BitEnterprise EditionCommunity Edition ### Autonomously run stateful applications for faster innovation Reduce your DevOps workload by running Couchbase as an autonomous, fully managed stateful database application next to your microservices applications within the same Kubernetes architecture. [Learn More](https://docs.couchbase.com/operator/current/howto-couchbase-create.html)   ### Hybrid cloud and multicloud We provide a cloud-agnostic application deployment and management platform that treats cloud providers like commodities and enables you to migrate between clouds freely. [Learn More](https://www.couchbase.com/blog/couchbase-autonomous-operator-1-0-for-kubernetes-and-openshift/) ### Automated operational best practices Couchbase’s Kubernetes operator simplifies database management by automating complex tasks like scaling, backups, upgrades, and self-healing. This powerful DevOps solution reduces complexity by up to 95% by ensuring best practices are consistently applied for efficient deployment and management of Couchbase. [Learn More](https://www.couchbase.com/blog/couchbase-autonomous-operator-1-0-for-kubernetes-and-openshift/)  ### What customers are saying -   > “We need to have a robust supply chain as well as a good frontline sales application to be able to manage orders and deliver products.” > **Madhav Mekala**, Director of Mobile App Development, PepsiCo 30,000 users [Read Customer Story](https://www.couchbase.com/customers/pepsico/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s caching systems.” > **Michael Kehoe**, Senior Staff Site Reliability Engineer, LinkedIn 10+ million queries per second <4ms avg latency for 2.5+ billion items [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/) -   > “Our digital showroom concept completely reimagines the traditional buying approach and establishes a new fashion industry benchmark for sales.” > **Daniel Grieder**, CEO, Tommy Hilfiger 66% reduction in buying trip duration 80% cut in sample production [Read Customer Story](https://www.couchbase.com/customers/tommy-hilfiger/) [See all stories](https://www.couchbase.com/customers/) ### Download Couchbase Autonomous Operator Get started now with the our comprehensive Kubernetes-based database automation [Download](https://www.couchbase.com/downloads?family=open-source-kubernetes) ### Explore related resources -  DATASHEET #### Couchbase Autonomous Operator [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/Datasheet_Autonomous_Operator_2018M8.pdf) -  DOCUMENTATION #### Configure for Red Hat OpenShift [Learn more](https://docs.couchbase.com/server/current/install/rhel-suse-install-intro.html) -  BLOG #### Microservices using WildFly Swarm, Docker and Couchbase [Read the blog](https://blog.couchbase.com/2016/june/microservices-wildfly-swarm-docker-couchbase) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com//contact/) --- ### Couchbase Capella DBaaS URL: https://www.couchbase.com/products/capella/ ## Accelerate Innovation With Couchbase Couchbase’s operational data platform for AI eliminates fragmented tech stacks, so teams can stay innovative and agile, with less risk and lower cost of ownership. With enterprise partnership and scalable, AI-ready technology, Couchbase turns your data into the foundation for your next breakthrough. [Start Free](https://cloud.couchbase.com/sign-up?ref=web-capella) [Compare](https://www.couchbase.com/nosql-database-cloud-comparison/)  -  Service ### AI Data Plane: Build secure AI applications at scale – faster and easier [Learn More](https://www.couchbase.com/products/ai-services/) -  Demo ### See how the AI Data Plane makes building AI applications easier See The Demo -  Product ### Couchbase 8.0 now available in Capella [Learn More](https://www.couchbase.com/products/ai-services/) ### Different since day 1 We started with a belief that a database should empower variety, agility, performance, scale, and innovation. That’s why we’re poised to be the leader in AI. Couchbase’s operational data platform for AI is a scalable foundation for enterprise operational, analytical, mobile, and AI workloads that replaces legacy infrastructure and data services. Watch The Video  ### Built for your challenges Building a roadmap for AI is a major endeavor, one that comes with risks and costs without proper planning. Here’s how we help you stay ahead: ### Maintain users. Boost revenue. Users abandon slow experiences. Reduce churn by providing an experience that never stops. ### Accelerate innovation Keep your teams ready to respond to new market changes and customer expectations. ### Offer real-time data Provide a shared source of truth that is accurate in real time. ### Keep costs at bay AI needs more systems and more people. Plan for more complexity and higher TCO. [Why Couchbase](https://www.couchbase.com/why-couchbase/) ### Make your data the foundation for your next breakthrough Partner with us to build and run a high-performance, scalable, efficient, and resilient data platform that makes AI a practical part of your mission-critical applications. - ### Power performance Match peak demand with peak performance across your digital experiences. - ### Speed up innovation Outpace competitors and roll out changes faster with a unified data platform. - ### Simplify operations Replace complexity with enhanced visibility by consolidating legacy infrastructure and services. - ### Control costs Make your infrastructure spending more efficient with a unified database that reduces costs. - ### Provide synced experiences Make your customer experience seamless by making your data ready to travel – across regions and data centers, from cloud to edge. ### We make it easy to get started Try Couchbase today. Our high-touch service and passion for your success means you’ll get a hands-on, personalized onboarding experience. Watch The Video  ### What customers are saying -   > “Harnessing the power of the cloud through Capella has allowed us to successfully run applications across multiple regions in parallel quickly and seamlessly.” > **Jae Beom Cho**, Director of Game Infrastructure, Nexon 20 minutes to set up a new region [Read Customer Story](https://www.couchbase.com/customers/nexon/) -   > “We selected Capella for ease of deployment and management. It lets us avoid infrastructure and helps us adapt faster to our clients’ needs while optimizing TCO.” > **Spiros Tzoras**, Lead Backend Engineer, Wallbid.io <1s response times [Read Customer Story](https://www.couchbase.com/customers/wallbid/) -   > “Players are able to have a consistent experience without any disruptions. Since gamers have a low tolerance for delays, these capabilities are critical." > **Lars Schmeller**, Team Lead, Lotum 800 million downloads worldwide 10+ million monthly active users [Read Customer Story](https://www.couchbase.com/customers/lotum/) -   > "Capella’s price-performance and edge capabilities make our team more agile and allow applications to remain synced. Capella Analytics is impressive, too." > **Vigyan Kaushik**, Co-founder and CEO, Quantic 50% reduction in query time [Read Customer Story](https://www.couchbase.com/customers/quantic/) ### Make the most out of Couchbase Capella See how you can use Capella for SQL-like querying, search, AI, and edge apps. [Go To Docs](https://docs.couchbase.com/cloud/get-started/intro.html) ### Pricing Choose the pricing plan that fits your needs – from a free Database-as-a-Service tier to full enterprise readiness. Capella’s flexible pricing supports everything from startup launches to modernizing legacy systems. ### Free For POCs, prototyping, and learning Couchbase. Start today! ### Basic Ideal for early design, development, and testing phases in a single AZ. ### Developer Pro For non-mission-critical apps that still need great speed. ### Enterprise For premium-level performance, service, security, and support. [View Detailed Pricing](https://www.couchbase.com/pricing?ref=web-capella) [Start for free](https://cloud.couchbase.com/sign-up?ref=web-capella) ### Explore related resources -  Whitepaper #### Couchbase Data Platform overview [Learn the architectural benefits](https://info.couchbase.com/rs/302-GJY-034/images/1294_the%20developer%20data%20platform%20built%20for%20AI_en_WP.pdf?version=0) -  Whitepaper #### Altoros benchmark: Compare Couchbase Capella and MongoDB™ Atlas [See the winning results](https://info.couchbase.com/rs/302-GJY-034/images/Exec-Summary-Altoros-Dbaas-Benchmarks-Lowering-TCO.pdf) -  VIDEO #### Developer walkthrough Watch the video [See All Resources](https://www.couchbase.com/resources/) ### Couchbase Capella FAQ Get quick answers to questions about Couchbase’s operational data platform for AI. #### What is Couchbase Capella?+ Couchbase Capella is a fully managed, multicloud NoSQL database-as-a-service (DBaaS) that provides high-performance key-value, SQL query, and search data access. #### How does Capella pricing work?+ Capella uses a pricing model where teams pay for the specific compute, storage, and data transfer resources they utilize. Charges are calculated per node per hour across three distinct service tiers. #### What is the difference between Couchbase Capella and Couchbase Server?+ Couchbase Capella is a fully managed cloud service that automates setup, scaling, and backups. Couchbase Server is self-managed, with users handling deployment and maintenance. #### Does Capella support mobile and edge deployments?+ Yes. Capella supports mobile and edge deployments through Capella App Services, which provides a managed gateway for data synchronization. #### How does Capella support AI application development?+ Capella supports AI with vector search and automated data vectorization. Its AI Data Plane adds model hosting, RAG automation, semantic caching, and governance to streamline agent development. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com//contact/) --- ### Couchbase Enterprise Security URL: https://www.couchbase.com/products/security/ ## Enterprise-Grade Security Protect your data, detect threats, and respond to incidents with comprehensive security controls for access, encryption, key management, and auditing. [Try Free](https://www.couchbase.com/downloads/?family=capella) [Security documentation](https://docs.couchbase.com/server/current/learn/security/security-overview.html) -  Documentation ### 8.0: Native encryption at rest. Easy key management. [Learn More](https://docs.couchbase.com/server/current/learn/security/security-overview.html) -  Product Page ### Learn about Capella’s compliance and certifications [Cloud Trust Center](https://www.couchbase.com/products/capella/trust/) ### Enterprise-grade data security in Couchbase Couchbase Server has a full suite of data security features for authentication, authorization, encryption, enterprise key management, and auditing to meet the needs of your most critical and sensitive database workloads. #### Deliver value to your customers while ensuring their information is safe ### Management Use centrally managed controls to keep data access aligned with your shifting business priorities. [Go to Docs](https://docs.couchbase.com/server/current/learn/security/security-overview.html) ### Scale Ensure your database meets your security needs as it scales. [Read the paper](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase_Under_The_Hood_WP.pdf?version=6&_gl=1*1x5ilpf*_gcl_aw*R0NMLjE3ODU5NjAwOTAuQ2owS0NRandtOGJUQmhEV0FSSXNBQzlIaThsNF9ZTXFLdGlWTThBSWhhWm9NRVZic2FqcnhCQ1ROUzkzQXlZU1BNaWg4S01NV1dJZGVmc2FBaWh4RUFMd193Y0I.*_gcl_au*MTMyMTQwMjEwOC4xNzg2Mzc2NTMz) ### Integration Integrate Couchbase’s logging data and monitoring capabilities into your daily tools. [Learn more](https://docs.couchbase.com/server/current/manage/manage-logging/manage-logging.html) ### Compliance Couchbase Capella DBaaS delivers SOC 2, HIPAA, GDPR, PCI DSS, and ISO 27001. [Trust Center](https://www.couchbase.com/products/capella/trust/) ### Security key capabilities The majority of sensitive information is subject to stringent regulations. Couchbase offers a comprehensive array of data security capabilities designed to cater to the demands of your most vital and sensitive database operations. - ### Authentication (AuthN) Teams use LDAP, Active Directory, x.509 certs, & policies to enforce password changes & manage account restoration. - ### Authorization (AuthZ) Users and groups can be assigned roles with role-based access control permissions. - ### Encryption Native data encrypted at rest, in transit, & app layer with cipher/protocol tools. KMIP solution enabled. - ### Auditing Every action performed across the cluster can be audited with full details. ### Easy-to-manage user and application access Couchbase Server’s secure authentication protocols and role-based access controls (RBAC) let you align groups of users in a centrally managed system to control access and permissions. Enforce strong password policies and manage local accounts to further harden access. Administrators can use granular controls to minimize risk exposure. [Learn More](https://docs.couchbase.com/server/current/learn/security/authentication.html)   ### Strong encryption with minimal performance impact Multiple levels of high-strength encryption protect data at rest natively, in transit, and in process to meet a wide range of regulatory requirements. Integrate with your enterprise key management infrastructure via KMIP to centralize control over encryption keys. Our key security features are available across the entire Couchbase Server set of services to support key-value, transaction, and analytic use cases both on premises and when using our Capella DBaaS. [Learn More](https://docs.couchbase.com/server/current/learn/security/encryption-overview.html) ### Auditing for rapid situational awareness Collect and integrate security-related information from Couchbase Server into a corporate SIEM system using a secure REST API and standard JSON data formats. Monitor key system configuration changes and respond to incidents or perform forensic analysis. [Learn More](https://docs.couchbase.com/server/current/learn/security/auditing.html)  ### What customers are saying -   > “We found that the replication technology across data centers for Couchbase was superior, especially for the large workloads.” > **Claus Moldt**, CIO, FICO, Couchbase <1 ms response times 24X365 application uptime [Read Customer Story](https://www.couchbase.com/customers/fico/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase provides blazing speed thanks to its in-memory processing. And auto-failover raises a replica without losing data if a node fails.” > **Yolanda Fernandez**, Product Owner, Project Dracarys, Vodafone Spain 14 million mobile customers 3 million fixed-service customers [Read Customer Story](https://www.couchbase.com/customers/vodafone/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase provides a solution no others do. It gives us the modularity we need with immediate operational simplicity, high performance, and scalability.” > **Xavier Gainon**, Senior Database Manager, CNAF 24 hour guaranteed response times 33 million beneficiaries per year [Read Customer Story](https://www.couchbase.com/customers/cnaf/) [See all stories](https://www.couchbase.com/customers/) ### Cloud Trust Center Access Capella DBaaS whitepapers and review its compliance achievements. [Learn More](https://www.couchbase.com/products/capella/trust/) ### Explore related resources -  WHITEPAPER #### Couchbase Capella security and data protection [Read the paper](https://info.couchbase.com/rs/302-GJY-034/images/Capella-Security-and-Protection-Whitepaper.pdf) -  WHITEPAPER #### Best practices for data protection and security with Couchbase [Read the paper](https://info.couchbase.com/rs/302-GJY-034/images/BestPractices_Security_WP_5M2018.pdf) -  DOCS PAGE #### Security REST API [See documentation](https://docs.couchbase.com/server/current/rest-api/rest-security.html) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com//contact/) --- ### Couchbase Lite for Web Applications - Solutions Page URL: https://www.couchbase.com/use-cases/lite-for-javascript/ ALWAYS-ON WEB APPS, UNIFIED SYNC WITH MOBILE ## Fast, Always-On Web Apps With Couchbase Lite for JavaScript Keep web apps fast and running through network outages, with universal sync to cloud and mobile. [Download Now](https://www.couchbase.com/downloads/?family=couchbase-lite-javascript)  CHALLENGE + IMPACT ### When the internet drops, your business shouldn’t Web apps run your business – bookings, transactions, customer experiences. When networks slow or drop, users abandon, transactions fail, and revenue stops. Every minute offline costs money and trust. - ### Downtime costs revenue and trust Networks fail in dead zones, on cellular, mid-transaction. When apps stall, users churn and revenue stops. - ### Web and mobile drift out of sync Users moving between web and mobile see stale or conflicting data without a unified sync layer. - ### Latency drives users away Every cloud API roundtrip adds latency. Spinning wheels and “please wait” alerts kill conversion. ###### Cloud-only architectures can’t survive outages Web apps on cloud-only architectures stall when networks slow or fail. Browser caching is a stopgap. Without a real embedded database and enterprise-grade sync, data integrity and UX break down. - Browser storage lacks built-in sync, conflict resolution, and governance - Data loss risk when browsers crash or users switch devices - Repeated cloud API calls add latency and egress costs - Browser storage is not a database! No SQL queries, search, or encryption Products ### An embedded database in your browser, with sync Couchbase Lite for JavaScript embeds a full NoSQL database directly in the browser, so web apps read and write at memory speed and keep working when the network slows or drops. Paired with Couchbase Sync Gateway or hosted App Services, it delivers unified, bi-directional sync from cloud to mobile to web – one platform, zero downtime, one developer experience across every client. #### Universal experience ##### Unified web + mobile UX Same data and SQL across web and mobile – seamless UX, ship faster. [Learn about Couchbase Mobile](https://www.couchbase.com/products/mobile/) #### Network-resilient by default ##### Impervious to internet outages Apps stay fast and fully functional offline – no failed transactions. [Learn about Couchbase Lite](https://docs.couchbase.com/couchbase-lite-javascript/current/index.html)  ### Couchbase Mobile data sync reference app Sync data between iOS, Android, web apps, and cloud. Get source code on GitHub. [Check Out The Repo!](https://github.com/couchbase-examples/couchbase-lite-retail-demo) ### Where does Couchbase Lite's embedded database help? FIELD APPS - FIELD APPS - COLLABORATIVE APPS - REAL-TIME DISPLAYS - MULTI-PLATFORM APPS FIELD APPS COLLABORATIVE APPSREAL-TIME DISPLAYSMULTI-PLATFORM APPS  > Web apps and PWAs that must work through network slowness and outages, then sync seamlessly when connectivity returns. Essential for transactional flows and customer-facing experiences that can’t fail.  > Apps that allow multiple users to work on shared data in real time, such as note-taking or document editing tools, where conflict resolution and sync consistency are critical.  > Solutions that continuously update shared information, like live dashboards or flight arrival boards. These displays require low-latency data delivery and instant synchronization.  > Apps that deliver a consistent experience across web and mobile clients, syncing data seamlessly between platforms so the experience is consistent between devices. ### Learn more about Couchbase Mobile -  Product Webpage #### Couchbase Mobile [Learn more](https://www.couchbase.com/products/mobile/) -  Datasheet #### Couchbase Lite for web applications [Get the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/2046_Couchbase_Lite_For_Web_Applications_en_DS.pdf?version=0) -  Docs #### Couchbase Lite for JavaScript [Check out the docs](https://docs.couchbase.com/couchbase-lite-javascript/current/index.html?_gl=1*5uhnsr*_gcl_au*MTk3NTk2OTUxOS4xNzYwMDE0MjgzLjEwMDg0MzY5MTcuMTc2Mjc3OTE0Ni4xNzYyNzc5MTQ2) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up?_gl=1*1ag2y8z*_gcl_au*MTk3NTk2OTUxOS4xNzYwMDE0MjgzLjEwMDg0MzY5MTcuMTc2Mjc3OTE0Ni4xNzYyNzc5MTQ2) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact) --- ### Couchbase Lite page URL: https://www.couchbase.com/products/lite/ ## Couchbase Lite Couchbase Lite embeds a database in your app, syncs data from cloud-to-edge and peer-to-peer, and keeps working when the network doesn’t. Support for iOS, Android, Java, .NET, JavaScript, C/C++ and cross-platform frameworks – with SQL, full-text search, and on-device vector search built in. Pair it with Sync Gateway/App Services for cloud-to-edge sync. [Download Now](https://www.couchbase.com/downloads/?family=couchbase-lite) [See documentation](https://docs.couchbase.com/couchbase-lite/current/index.html) -  Sample app ### Couchbase Mobile demo app source code – Sync iOS, Android, web apps, and cloud [Check it out](https://github.com/couchbase-examples/couchbase-lite-retail-demo) -  Whitepaper ### Learn how to choose the right database for your mobile apps [Get Paper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) -  Datasheet ### Get a technical overview on building network-resilient mobile apps [Read now](https://info.couchbase.com/rs/302-GJY-034/images/Mobile_Datasheet.pdf) ### What makes Couchbase Lite different? Couchbase Lite is the only embedded database that gives you local storage, cloud-to-device and peer-to-peer sync, SQL queries, and on-device vector search in one scalable platform. Build resilient apps that always work – even without internet. #### Build fast, secure, and reliable edge AI apps ### Local speed Reads and writes hit the embedded database at memory speed – no network round-trip, no stalled UI. ### Always available Apps keep reading and writing when the network fails. Sync catches up automatically when connectivity returns. ### AI on-device On-device vector search powers semantic queries and RAG with no internet dependency and full data privacy. ### Every platform One platform, one query language, one data model – for iOS, Android, .NET, Java, C/C++ (IoT), and browser-based JavaScript. [Learn More](https://docs.couchbase.com/couchbase-lite/current/index.html) ### Couchbase Lite key capabilities Ship always-on mobile apps without building data sync yourself. Couchbase Lite embeds a complete NoSQL database – with SQL++ queries, full-text and vector search, reactive listeners, and built-in sync – so you focus on app features instead of distributed systems infrastructure. - ### SQL SQL++ extends SQL to JSON. Write JOINs, aggregations, and complex filters locally, reusable from device to cloud. - ### Vector search Build private, on-device RAG and similarity features with local hybrid vector search and zero server lag. - ### Peer-to-peer sync Couchbase Lite syncs via Wi-Fi/Bluetooth with auto-discovery, mesh support, and cross-platform iOS/Android support. - ### JavaScript support Couchbase Lite enables offline web apps to sync with mobile and cloud, all from a single JS SDK. - ### On-device encryption Secure Couchbase Lite data with AES-256, TLS, BYOK, field-level encryption, and auto-purge on access revocation. - ### Predictive queries Run local AI models with the Predictive Query API for real-time inference at the point of interaction. ### Always on Data lives on-device. Reads and writes happen locally – when the network drops, your app keeps working. Sync reconciles automatically when connectivity returns, with version-vector conflict resolution that’s deterministic across devices. [Introduction To Couchbase Lite](https://docs.couchbase.com/couchbase-lite/current/index.html)  ### Developer-friendly Idiomatic SDKs that respect each platform’s conventions. SQL support and simple-to-use APIs for database CRUD. Flexible JSON schema means no migrations on app upgrade. [Learn More About APIs](https://docs.couchbase.com/couchbase-lite/current/swift/quickstart.html)  ### Edge AI-ready On-device vector search for hybrid (keyword + semantic) queries against local data. Call local or remote ML and LLM models with the Predictive Query API. Build RAG and AI features that work fully offline – with no third-party search or vector store to integrate. [Learn more about Vector Search](https://docs.couchbase.com/couchbase-lite/current/swift/vector-search.html)  ### Any platform - Native iOS, Android, and Windows - .NET and Java for desktop and server-side apps - C and C++ for IoT and embedded devices in any language - JavaScript for always-on web apps that sync with mobile and the cloud - Cross-platform: React Native, Ionic*, and Flutter* (*community-supported) [Learn More About Supported Platforms](https://docs.couchbase.com/couchbase-lite/current/android/compatibility.html)  ### What customers are saying -   > “We penetrate more than 95% of households with our products, so we need to have a robust supply chain as well as a good frontline sales application.” > **Madhav Mekala**, Director of Mobile App Development, PepsiCo 30K users [Read Customer Story](https://www.couchbase.com/customers/pepsico/) -   > “To set up a resilient implementation of Couchbase, it took us minutes. We stood up three servers, lit ’em up, balanced the load, and instantly were resilient.” > **Robert Lawrence**, Product Owner of Digital Catalysts Platforms, PG&E 16M customers 70K+ square mile service area [Read Customer Story](https://www.couchbase.com/customers/pge/) -   > “Our digital showroom concept completely reimagines the traditional buying approach and establishes a new fashion industry benchmark for sales.” > **Daniel Grieder**, CEO, Tommy Hilfiger 80% cut in sample production 25+ digital showroom deployments [Read Customer Story](https://www.couchbase.com/customers/tommy-hilfiger/) -   > “With Capella, millions of players are able to have a consistent experience without any disruptions. These capabilities are critical for us.” > **Lars Schmeller**, Team Lead, Lotum 800M downloads worldwide 10M+ monthly active users [Read Customer Story](https://www.couchbase.com/customers/lotum/) ### How to choose a mobile database Learn how to choose the right database for your mobile apps. [Read the paper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) ### Explore related resources -  VIDEO #### Couchbase Lite vector search for mobile AI-powered image search Watch the video -  DATASHEET #### Couchbase Mobile datasheet [Read the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Mobile_Datasheet.pdf) -  DOCUMENTATION #### Couchbase Lite docs [Read the docs](https://docs.couchbase.com/couchbase-lite/current/index.html) [See All Resources](https://www.couchbase.com/resources/) ### Couchbase Lite FAQ Get quick answers to questions about Couchbase’s embedded database. #### What is Couchbase Lite?+ Couchbase Lite is an embedded NoSQL database for mobile, IoT, and web apps that stores data locally for offline-first access, with built-in SQL, vector search, and data sync. #### Is Couchbase Lite a SQLite alternative?+ Yes. Couchbase Lite adds what SQLite lacks: built-in cloud sync, automatic conflict resolution, and on-device vector search – with no extra extensions or fees required. #### Does Couchbase Lite support vector search?+ Yes. Couchbase Lite has built-in on-device vector search, enabling semantic search and RAG features in mobile and IoT apps – even without an internet connection. #### What platforms does Couchbase Lite support?+ Couchbase Lite supports iOS, Android, Linux, .NET, cross-platform, embedded devices via C/C++ API, and web browsers via JavaScript, covering virtually every mobile and edge platform. #### How does Couchbase Lite sync data?+ Couchbase Lite syncs automatically with Couchbase Server via Sync Gateway and supports peer-to-peer sync between devices, with built-in conflict resolution throughout. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase Mobile URL: https://www.couchbase.com/products/mobile/ ## Couchbase Mobile Build mission-critical mobile, edge, and web apps that never go down. Power edge AI without internet. Couchbase Mobile is the embedded JSON document database with built-in cloud-to-device sync, and on-device vector search – one platform that keeps working when the network doesn't. [Use Free](https://cloud.couchbase.com/sign-up) [Download](https://www.couchbase.com/downloads/?family=couchbase-lite)  -  Sample app ### Couchbase Mobile demo app source code – Sync iOS, Android, web apps, and cloud [Check it out](https://github.com/couchbase-examples/couchbase-lite-retail-demo) -  Whitepaper ### Learn how to choose the right database for your mobile apps [Get Paper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) -  Datasheet ### Get a technical overview on building network-resilient mobile apps [Read now](https://info.couchbase.com/rs/302-GJY-034/images/Mobile_Datasheet.pdf) -  BLOG ### When the internet goes down, your business shouldn’t [Read blog](https://www.couchbase.com/blog/when-the-internet-goes-down-your-business-shouldnt/) ### Always-on apps. Always-fast experiences. With or without the network. When apps go down, revenue follows. Couchbase Mobile is how the world’s leading enterprises – from PepsiCo to Princess Cruise Lines to PG&E – run apps that simply cannot fail. An embedded database, built-in sync, SQL++ queries, and on-device vector search in one unified platform from cloud to edge to device. Watch the video  #### Build always-on mobile, edge, and web apps with one data platform that syncs between the cloud, on-prem, device, and everywhere in between – online or off. ### Zero downtime Apps stay fully functional when networks fail. Data syncs automatically when connectivity returns. ### Real-time data sync Built-in sync from cloud to edge to device. Delta sync minimizes bandwidth. Peer-to-peer sync without internet. ### Works everywhere Native mobile, cross-platform, embedded devices, web apps, and Edge Server for constrained hardware. Secure from cloud to edge. ### Edge AI ready Vector search in the cloud, on prem, and on device for AI w/o internet. Future-proof apps for edge AI. Use local data for context and privacy. [Learn More](https://www.couchbase.com/products/lite/) ### Couchbase Mobile key capabilities Couchbase Mobile is the operational database platform for mission-critical apps that must never go down. Embed a full database into your app, sync seamlessly from cloud to edge to device, and run AI-powered features on-device – all from one unified platform that keeps working when the network doesn't. - ### Embedded database [Couchbase Lite](https://docs.couchbase.com/couchbase-lite/current/index.html) stores data on-device with SQL++, full-text search, and vector search on every major platform. - ### Secure data sync from cloud to edge Cloud-to-device sync with automatic conflict resolution via [Capella App Services](https://www.couchbase.com/products/capella/app-services/) or [Sync Gateway](https://www.couchbase.com/products/sync-gateway/). [Peer-to-peer sync](https://docs.couchbase.com/couchbase-lite/current/android/p2psync-websocket.html) between devices, no internet required. - ### Cloud-to-edge AI support Vector search runs in the cloud/on-prem with Couchbase, and on-device with Couchbase Lite for AI without internet. - ### Resource-constrained environments [Edge Server](https://docs.couchbase.com/couchbase-edge-server/current/product-notes/supported-platforms.html) runs where computing resources are minimal. Sync data with local mobile apps, web apps, other Edge Servers, and the cloud. ### Accelerated development - Native support for iOS, Android, and Windows platforms; .NET and Java support for desktop and web server apps - C and C++ means you develop for edge devices in any language - JavaScript support for always-on web apps that sync with mobile apps and the cloud - Cross-platform support with React Native, Flutter*, Ionic* (*community supported) - Vector search on-device works even without the internet   ### Comprehensive end-to-end solution **Cloud database** Use [Couchbase Capella](https://www.couchbase.com/products/capella/), our hosted Database-as-a-Service, or install and manage [Couchbase Server](https://www.couchbase.com/products/server/) on your own public or private cloud. **Edge-ready database** Deploy [Couchbase Server](https://www.couchbase.com/products/server/) at the edge to support thousands or more edge clients. For resource-constrained edge environments with a few hundred local clients, you can deploy [Edge Server](https://www.couchbase.com/products/edge-server/). **Embedded mobile database** [Couchbase Lite](https://www.couchbase.com/products/lite/) is the embeddable version of Couchbase for mobile apps that stores data locally on the device. **Secure mobile data sync** Choose hosted data sync with [Capella App Services](https://www.couchbase.com/products/capella/app-services/), or install and manage [Couchbase Sync Gateway](https://www.couchbase.com/products/sync-gateway/) yourself. ### Peer-to-peer data sync - Sync data between peer devices without the internet - Discover peers automatically over IP networks for iOS/Android - Configure small mesh topologies automatically - Connect over Bluetooth - Switch networks automatically to ensure uninterrupted sync   ### Database server for resource-constrained environments - [Couchbase Edge Server](https://www.couchbase.com/products/edge-server/) runs anywhere on resource-constrained hardware, such as small, single-board computers - Edge Server addresses the challenge of limited compute capacity inherent in many edge deployments, which are often constrained by space, power, and logistics [Read Mobile Documentation](https://docs.couchbase.com/home/mobile.html) ### What customers are saying -   > “We need to have a robust supply chain as well as a good frontline sales application to be able to manage the orders and deliver products.” > **Madhav Mekala**, Director of Mobile App Development, PepsiCo 30K users [Read Customer Story](https://www.couchbase.com/customers/pepsico/) -   > “With Capella, millions of players are able to have a consistent experience without any disruptions. These capabilities are critical for us.” > **Lars Schmeller**, Team Lead, Lotum 800M downloads worldwide 10M+ monthly active users [Read Customer Story](https://www.couchbase.com/customers/lotum/) -   > “The Couchbase sync capabilities are very impressive. Teams can test multiple players simultaneously, then sync a large amount of data seamlessly. > **Daniel Beeler**, CTO, NeuroSync 24/7 always-on assessment [Read Customer Story](https://www.couchbase.com/customers/syncthink/) -   > “All the intelligence has to be processed on the edge so it can be invested back into the guest experience in real time.” > **John Padgett**, President, Carnival 100% uptime for on-vessel apps [Read Customer Story](https://www.couchbase.com/customers/carnival/) ### How to choose a mobile database Learn how to choose the right database for your mobile apps [Read The Paper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf#zoom=100) ### Explore related resources -  DATASHEET #### Couchbase Lite for web applications [Read the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/2046_Couchbase_Lite_For_Web_Applications_en_DS.pdf?version=0) -  SOLUTION #### Couchbase Mobile peer-to-peer sync solutions with Couchbase Lite [Learn more](https://www.couchbase.com/solutions/peer-to-peer/) -  DATASHEET #### Couchbase Edge Server datasheet [Read the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/COU_1296-CouchbaseEdgeServerDatasheet_v1.pdf?version=0) [See All Resources](https://www.couchbase.com/resources/) ### Couchbase Mobile FAQ Get quick answers to questions about how Couchbase Mobile supports seamless data sync, security, and edge vector search. #### What is Couchbase Mobile?+ Couchbase Mobile is an embedded NoSQL database for network resilient iOS, Android, IoT, and web apps with built-in cloud-to-edge sync and on-device vector search. #### Does Couchbase Mobile work offline?+ Couchbase Mobile is built for apps that must be fast and reliable. It stores data locally on the device so users stay productive without an internet connection, then syncs when connectivity returns. #### What platforms does Couchbase Mobile support?+ Couchbase Mobile supports iOS, Android, Windows, .NET, Java, and web via JavaScript, plus embedded edge devices through a C++ and C-API. It also supports cross-platform frameworks like React Native. #### How does Couchbase Mobile sync data?+ Data syncs between devices and the cloud via Capella App Services or self-managed Sync Gateway, with automatic conflict resolution and peer-to-peer sync support. #### Does Couchbase Mobile support vector search?+ Yes. Couchbase Lite supports on-device vector search for edge AI and RAG applications, enabling semantic search even without an internet connection when using local models. #### Start building Explore docs, tutorials, and examples for building production AI agents with Couchbase. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase and start building agent-ready applications in just a few clicks. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Talk with Couchbase about moving AI agents from pilot to production. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase Professional Services URL: https://www.couchbase.com/professional-services/ ## Couchbase Professional Services Optimize your Couchbase experience with expert guidance, hands-on support, and tailored solutions for your success. Contact Us -  Guide ### Learn how our 25-day Migration Pack helps teams move from MongoDB™, Redis, or Couchbase Server to Capella [Get The Guide](https://info.couchbase.com/rs/302-GJY-034/images/Migration_Services.pdf%20) -  Product ### Explore the power of our fully managed DBaaS. Spin up an environment in minutes – no credit card required. [Start Free Trial](https://cloud.couchbase.com/sign-up) -  Training ### Take Courses 212 or 300 on your schedule to learn NoSQL modeling or Couchbase server administration. [Explore Courses](https://learn.couchbase.com/store) ### What we deliver Accelerate success with expert guidance for assessment and migration, plus hands-on support and training. ### Assessment We provide in-depth evaluations to ensure your Couchbase setup is optimized for success. Learn more ### Migration Effortlessly transition to Couchbase Capella™ or Couchbase Server Enterprise with expert guidance. Learn more ### Accompany services Partner with dedicated solution architects and operational residents for hands-on support. Learn more ### Training Upskill your team with expert-led training and certification programs. Learn more ### Assessment services Our assessment services provide deep technical reviews and performance optimizations to ensure your Couchbase deployment is efficient, scalable, and ready for growth. - ### Production readiness review Ensure your environment is configured for peak performance, resilience, and long-term scalability. [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/Production_Readiness.pdf) - ### Advanced query tuning Improve database efficiency with query optimizations for better speed and performance. [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/Advanced_Query_Solutions.pdf) - ### Architecture review Enhance your database design with expert architecture recommendations to support business growth. [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/Architecture_Review_Datasheet.pdf) ### Migration services Migrate seamlessly to Couchbase from another NoSQL database or upgrade within the Couchbase ecosystem. #### Migrate from another NoSQL database+ Move from Redis, MongoDB, or another NoSQL solution to Couchbase for better scalability, flexibility, and cost efficiency.  #### Upgrade to Couchbase Capella+ Transition from Couchbase Server to Capella for a fully managed high-performance cloud database solution.  [Learn More](https://info.couchbase.com/rs/302-GJY-034/images/Migration_Services.pdf) ### Accompany services Embed dedicated Couchbase experts on your team for hands-on support and best practices that will optimize your performance, stability, and operational efficiency.  ### Solutions architect A Couchbase expert can guide your team on database architecture, query tuning, and scalability. They help design best-fit solutions and ensure long-term success. [Learn More](https://info.couchbase.com/rs/302-GJY-034/images/Aligned_Solutions_Architect.pdf) ### Operational resident A dedicated Couchbase specialist provides ongoing database support, performance tuning, and operational guidance to maximize efficiency and prevent issues before they arise. [Learn More](https://info.couchbase.com/rs/302-GJY-034/images/Operational_Resident.pdf)  ### Upskill with training Empower your team with expert-led Couchbase training. Whether you need structured coursework or customized private sessions, we help your team develop essential skills for database optimization, migration, and performance tuning. ### Request a private training Need hands-on training for your team? We tailor private customized sessions to your organization’s unique use case to make sure your team is prepared to maximize Couchbase’s potential. Contact Us  ### Professional services FAQ Have questions about Couchbase Professional Services? Explore our frequently asked questions to understand how our team can support your success. #### What services do you offer?+ We provide assessments, migration support, operational assistance, and training to help you maximize your Couchbase investment. #### How do I request a private training session?+ Simply reach out through our **Contact Us** form, and we’ll tailor a training program for your needs. #### What’s included in the Migration Pack?+ Our Migration Pack ensures a smooth transition to Couchbase Capella or Enterprise to minimize downtime and maximize efficiency. #### Can I get a dedicated Couchbase expert for my team?+ Yes! Our Accompany services provide Solution Architects and Operational Residents for ongoing guidance. #### How do I get started?+ Use this Contact Us form to connect with our team, or download our PDFs to learn more about our: - [Upgrade and Migration Service](https://info.couchbase.com/rs/302-GJY-034/images/Migration_Services.pdf) - [Operational Resident Program](https://info.couchbase.com/rs/302-GJY-034/images/Migration_Services.pdf) - [Aligned Solutions Architect](https://info.couchbase.com/rs/302-GJY-034/images/Aligned_Solutions_Architect.pdf) - [Architecture Review](https://info.couchbase.com/rs/302-GJY-034/images/Architecture_Review_Datasheet.pdf) - [Advanced Query Tuning](https://info.couchbase.com/rs/302-GJY-034/images/Advanced_Query_Solutions.pdf) - [Production Readiness](https://info.couchbase.com/rs/302-GJY-034/images/Production_Readiness.pdf) ### How can we help you? All fields with an asterisk (*) must be filled out #### Thank You for Your Submission. A Couchbase representative will be in touch with you shortly. ### Resources Online training #### Advance your skills with Couchbase Academy Build hands-on expertise with training tailored to developers and administrators. - CD212: Learn NoSQL data modeling, SQL++ querying, search, and analytics. - CS300: Master Couchbase Server operations, security, and cluster management. - Flexible formats: Available as instructor-led or self-paced online training. - Certification prep: Courses align with Couchbase certification objectives. Enroll now Datasheet #### Aligned solutions architect [Download now](https://info.couchbase.com/rs/302-GJY-034/images/Aligned_Solutions_Architect.pdf) Datasheet #### Upgrade & migration services [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/Migration_Services.pdf) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase Server URL: https://www.couchbase.com/products/server/ ## Couchbase Server Couchbase Server is a high-performance, multipurpose database designed to help businesses across industries quickly and easily manage data for user profiles, dynamic product catalogs, apps, high-speed caching, hyperscale vector search, and advanced AI applications and agentic systems. [Try It Now](https://www.couchbase.com/downloads?family=couchbase-server) [Architecture whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase_Under_The_Hood_WP.pdf)   Blog ### Build vector search and AI apps with Couchbase [Read The Blog](https://www.couchbase.com/blog/announcing-vector-search/) ### What makes our enterprise database server different? Built as an original multipurpose distributed NoSQL database, Couchbase Server delivers unparalleled performance at any scale, run on premises or in the cloud. It fuses the strengths of relational databases such as SQL and ACID transactions with JSON’s versatility, with a foundation that is extremely fast and scalable. Developers get the benefits of flexible JSON documents and object models, with SQL and key-value access, and hybrid vector and text search all built in – to build features faster. Our AI-powered coding assistant will help you get started, even querying your data with natural language. For architects and application owners, our sophisticated in-memory, active-active architecture delivers low latency around the globe – for high speed, no downtime, and happy users. #### Enterprises choose Couchbase's database server for its speed, NoSQL versatility, and the ease of SQL++ ### Fast The first reason customers choose Couchbase is performance. Our high-speed database server has memory-first design and caching architecture. [Start with caching](https://www.couchbase.com/caching-comparison/) ### Affordable Couchbase does more work for your money due to its scalable, tunable workload design that optimizes resources as your application grows. [Lower your TCO](https://www.couchbase.com/tco/) ### Versatile Couchbase powers real-time AI apps with versatile data access, vector search, and seamless RAG workflows without complexity. [Explore the versatility of JSON](https://www.couchbase.com/blog/couchbase-8-hyperscale-ai) ### Easy as SQL Use natural language to generate powerful SQL++ queries, including joins and distributed ACID transactions. [Enjoy SQL for JSON](https://www.couchbase.com/products/n1ql/) ### Database server key capabilities Couchbase is a distributed, transactional, multipurpose database for AI-powered applications. It does the work of multiple purpose-built databases, including vector and time-series. It caches data for speed, supports SQL for JSON, and scales linearly. It replicates and synchronizes to mobile apps, and helps simplify data architectures without sacrificing application features. - ### Queries Query using natural language or build powerful SQL++ for querying, transacting, and manipulating JSON data. - ### Vector and text search Build better user experiences with smarter, AI applications. Add powerful similarity search and natural language conversations to your apps with three flexible vector indexing options to fit any use case. - ### Distributed, multi-document ACID transactions When transactional guarantees are required, Couchbase holds the patent for distributed ACID transactions for JSON. - ### Eventing Couchbase eventing enables user-defined functions in JavaScript or Python to fire in real time when data changes happen. - ### Analytics It's no longer impossible to perform analytics on active application data. You just need a SQL++ analytics engine with workload isolation. - ### Active-active global replication Ensure database availability with global XDCR, scaling across clouds and on-prem. Sync data from cloud to edge data center to device. - ### Multi-dimensional scaling (MDS) Every application scales differently, and so does Couchbase. It is the only database platform that can isolate and scale database services within a cluster independently. - ### Enterprise-grade security Compliance and security are fundamental requirements. Protect your data on the wire and in the cloud. Secure your organization with built-in auditing, role-based access control, and encrypted communications. ### Fast: Unparalleled performance at scale Deliver consistent, fast experiences at scale, powered by caching and our memory-first, active-active architecture. High-performance indexes underpin exceptional data access performance even with complex joins, predicates, and aggregations. And, with efficient, high-density key-value storage that holds terabytes per node, Couchbase significantly reduces the complexity of your clusters and the costs of your deployment. [Learn More About Distributed Caching](https://info.couchbase.com/rs/302-GJY-034/images/High_Performance_With_Distributed_Caching_Couchbase.pdf%20)   ### Versatility of JSON: Unmatched agility and flexibility Support rapidly changing application requirements with the flexibility of JSON. It can support multiple data access patterns at once, including programmatic key-value, SQL++ query, time-series arrays, vector arrays, graph relationships, metadata, analytics, and text or geographic search. This enables robust functionality within the application without creating unnecessary complexity in the data architecture. [Try Time-Series Data In JSON](https://www.couchbase.com/blog/introducing-couchbase-time-series/%20) ### Easy as SQL: Start with Capella iQ SQL++ is SQL for JSON that supports joins, ACID transactions, user-defined functions, and more. Our iQ co-pilot helps you write SQL on Day 1. Couchbase also supports dynamic schema constructs that map to RDBMS, including buckets, scopes, collections, and documents. [Learn About Capella iQ](https://www.couchbase.com/blog/couchbase-capella-iq-general-availability/)   ### Future-proof: Manage Couchbase your way Deploy Couchbase Server in any cloud, at any scale. To reduce operational overhead, you can self-manage your deployment, use Kubernetes automation, or choose the fully managed Couchbase Capella™ DBaaS. [Learn Containerized Couchbase](https://www.couchbase.com/products/operator/) ### What customers are saying -   > “We said, 'Wouldn't it be nice to have a data store where we could go from the Java object to the database and back without lots of overhead?' Well, this is it.” > **Thomas Vidnovic**, Solutions Architect, Marriott 30 million documents [Read Customer Story](https://www.couchbase.com/customers/marriott/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s caching systems.” > **Michael Kehoe**, Senior Staff Site Reliability Engineer, LinkedIn 10+ million queries per second <4ms avg latency for 2.5+ billion items [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/) -   > “What we value a lot is that Couchbase was able to embrace with us our vision to the cloud, and the fact that we wanted to operate data stores directly on PaaS.” > **Vincent Bersin**, Unit Manager, NoSQL Solutions, Amadeus 20 million operations per second <2.5 ms response times [Read Customer Story](https://www.couchbase.com/customers/amadeus/) [See all stories](https://www.couchbase.com/customers/) -   > “With Couchbase working with us building these resilient large solutions, it puts us in a good place to really achieve our goal of a perfect customer experience.” > **Scott Carney**, Director of Software Development, Comcast 40M+ documents 61K users [Read Customer Story](https://www.couchbase.com/customers/comcast/) [See all stories](https://www.couchbase.com/customers/) ### Couchbase Server is Couchbase Capella in the cloud Try Capella for free to experience its versatility and speed. [Try Free](https://cloud.couchbase.com/) ### Explore related resources -  Product #### Containerized Couchbase [Deploy Server with Kubernetes](https://www.couchbase.com/products/operator/) -  WHITEPAPER #### Couchbase architecture under the hood [Understand Couchbase architecture](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase_Under_The_Hood_WP.pdf) -  PERFORMANCE BENCHMARK #### Altoros benchmark: Couchbase Capella vs. MongoDB, DynamoDB and Redis [Incredible performance benchmark](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase Service Broker URL: https://www.couchbase.com/3rdpartylicenses-couchbaseservicebroker-1.2/ ## Couchbase Service Broker 1.2 ##### Couchbase Service Broker 1.2 ComponentsVersionLicensebtreev1.0.1Apache License 2.0client-gov0.23.2Apache License 2.0diskvv2.0.1MIT Licensedustinkirkland-golang-petname20191129-snapshot-8e5a1ed0Apache License 2.0evanphx/json-patchv4.12.0BSD 3-clause "New" or "Revised" Licenseform3tech-oss/jwt-gov3.2.3MIT Licensefsnotify-fsnotifyv1.4.9BSD 3-clause "New" or "Revised" Licensefsnotify-fsnotifyv1.5.1BSD 3-clause "New" or "Revised" License ComponentsVersionLicenseGo Testifyv1.7.0MIT Licensego-autorestv14.2.0Apache License 2.0go-check-check20200227-snapshot-8fa46927BSD 2-clause "Simplified" Licensego-errors-errors1.0.1MIT Licensego-inf-infv0.9.1BSD 3-clause "New" or "Revised" Licensego-logr/logrv1.2.0Apache License 2.0 ComponentsVersionLicensego-openapi/analysisv0.21.2Apache License 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or "Revised" Licensegoogle/starlark-go20200306-snapshot-8dd3e2eeBSD 3-clause "New" or "Revised" Licensegoogle/uuidv.1.1.2BSD 3-clause "New" or "Revised" Licensegoogleapis/gnosticv0.5.5Apache License 2.0govalidator20210307-snapshot-f21760c4MIT Licensegregjones/httpcache20180514-snapshot-9cad4c34MIT License ComponentsVersionLicenseinconshreveable/mousetrap1.0.0Apache License 2.0josharian/internv1.0.0MIT Licensejsoniter-gov1.1.12MIT Licensejsonreferencev0.19.5Apache License 2.0jsonreferencev0.19.6Apache License 2.0julienschmidt/httprouterv1.3.0BSD 3-clause "New" or "Revised" License ComponentsVersionLicensek3s-io/klogv2.30.0Apache License 2.0k8s.io/cli-runtimev0.23.2Apache License 2.0k8s.io/kube-openapi20211115-snapshot-e816edb1Apache License 2.0k8s.io/utils20210930-snapshot-cb0fa318Apache License 2.0kubernetes-sigs/service-catalogv0.3.1Apache License 2.0kubernetes/apiv0.23.2Apache License 2.0kubernetes/apimachineryv0.23.2Apache License 2.0liggitt/tabwriter20181228-snapshot-89fcab3dBSD 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google-shlex 20191202-snapshot-e7afc7fb, googleapis/gnostic v0.5.5, inconshreveable/mousetrap 1.0.0, jsonreference v0.19.5, jsonreference v0.19.6, k3s-io/klog v2.30.0, k8s.io/cli-runtime v0.23.2, k8s.io/kube-openapi 20211115-snapshot-e816edb1, k8s.io/utils 20210930-snapshot-cb0fa318, kubernetes-sigs/service-catalog v0.3.1, kubernetes/api v0.23.2, kubernetes/apimachinery v0.23.2, modern-go/concurrent 20180305-snapshot-bacd9c7e, modern-go/reflect2 v1.0.2, mongodb/mongo-go-driver v1.8.3, oklog/ulid v1.3.1, sergi/go-diff v1.1.0, sigs.k8s.io/controller-runtime v0.11.0, sigs.k8s.io/controller-runtime v0.6.0, sigs.k8s.io/yaml v1.3.0, spf13-cobra v1.2.1, strfmt v0.21.2, swag v0.19.14, swag v0.21.1, yaml for Go 20210109-snapshot-496545a6, yaml for Go v2.4.0) **Apache License Version 2.0, January 2004 =========================** [https://www.apache.org/licenses/](https://www.apache.org/licenses/) ###### TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION **1. 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THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. **---** ###### BSD 3-clause "New" or "Revised" License (golang protobuf v1.5.2) **Copyright 2010 The Go Authors. All rights reserved.** Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of Google Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE **---** ###### BSD 3-clause "New" or "Revised" License (gogo-protobuf v1.3.2) **Copyright 2010 The Go Authors. All rights reserved. [https://github.com/golang/protobuf](https://github.com/golang/protobuf)** Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of Google Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE **---** ###### BSD 3-clause "New" or "Revised" License (pmezard-go-difflib 1.0.0) **Source:** [https://github.com/pmezard/go-difflib](https://github.com/pmezard/go-difflib) **Files:** * **Copyright:** 2013 Patrick Mézard **License:** BSD-3-clause **Files:** debian/* **Copyright:** 2016 Dmitry Smirnov <[onlyjob@debian.org](mailto:onlyjob@debian.org)> **License:** BSD-3-clause **License:** BSD-3-clause Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * The names of its contributors may not be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE **---** ###### ISC License (go-spew v1.1.1) **ISC License** **Copyright (c) 2012-2016 Dave Collins <[dave@davec.name](mailto:dave@davec.name)>** Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. 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THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (nxadm/tail v1.4.4) **Copyright (C) 2013 99designs** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (diskv v2.0.1) **Copyright (c) 2011-2012 Peter Bourgon** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (form3tech-oss/jwt-go v3.2.3) **Copyright (c) 2012 Dave Grijalva** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (sergi/go-diff v1.1.0) **Copyright (c) 2012-2016 The go-diff Authors. All rights reserved.** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (gomega v1.10.1, onsi/ginkgo v1.14.0) **Copyright (c) 2013-2014 Onsi Fakhouri** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (mailru/easyjson v0.7.6, mailru/easyjson v0.7.7) **Copyright (c) 2016 Mail.Ru Group** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (gregjones/httpcache 20180514-snapshot-9cad4c34) **Copyright © 2012 Greg Jones ([greg.jones@gmail.com](mailto:greg.jones@gmail.com))** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (go-errors-errors 1.0.1) **Files:** * **Copyright:** 2015 Conrad Irwin **License:** Expat **Files:** debian/* **Copyright:** 2018 Raju Devidas <[rajudev@disroot.org](mailto:rajudev@disroot.org)> **License:** Expat **Comment:** Debian packaging is licensed under the same terms as upstream **License:** Expat Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (GoDoc Text v0.2.0) **Format:** [https://www.debian.org/doc/packaging-manuals/copyright-format/1.0/](https://www.debian.org/doc/packaging-manuals/copyright-format/1.0/) **Upstream-Name:** github.com/kr/text **Source:** [https://github.com/kr/text/](https://github.com/kr/text/) **Files:** * **Copyright:** 2013 Keith Rarick <[kr@xph.us](mailto:kr@xph.us)> **License:** Expat **Files:** debian/* **Copyright:** 2013 Tonnerre Lombard <[tonnerre@ancient-solutions.com](mailto:tonnerre@ancient-solutions.com)> **License:** Expat **License:** Expat Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (Go Testify v1.7.0) **MIT License** **Copyright (c) 2012-2020 Mat Ryer, Tyler Bunnell and contributors.** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (josharian/intern v1.0.0) **MIT License** **Copyright (c) 2019 Josh Bleecher Snyder** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (stretchr/objx v0.2.0) **The MIT License** **Copyright (c) 2014 Stretchr, Inc. Copyright (c) 2017-2018 objx contributors** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (go-stack-stack v1.8.1, gomega v1.17.0, govalidator 20210307-snapshot-f21760c4, jsoniter-go v1.1.12, mapstructure v1.4.3, monochromegane/go-gitignore 20200625-snapshot-205db1a8, niemeyer/pretty 20200227-snapshot-a10e7cae, onsi/ginkgo 1.16.5) **The MIT License ===============** **Copyright (c) ** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. **---** ###### MIT License (golang-github-ghodss-yaml-dev 1.0.0, sigs.k8s.io/yaml v1.2.0) **The MIT License (MIT)** **Copyright (c) 2014 Sam Ghods** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (tidwall/pretty v1.0.0) **The MIT License (MIT)** **Copyright (c) 2017 Josh Baker** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE **---** ###### MIT License (xlab/treeprint 20181112-snapshot-a009c397) **The MIT License (MIT)** **Copyright © 2016 Maxim Kupriianov <[max@kc.vc](mailto:max@kc.vc)>** Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Sync Gateway URL: https://www.couchbase.com/products/sync-gateway/ ## Sync Gateway **Sync without building sync.** Sync Gateway is the self-hosted sync engine that connects Couchbase Server to Couchbase Lite, with Couchbase Edge Server and additional Sync Gateway tiers in between. Architect any topology – star, hierarchical, or hybrid – with bidirectional replication, conflict resolution, precise routing, and granular access control built in. No custom replication code, no homegrown sync stack to build and maintain access. [Download Now](https://www.couchbase.com/downloads/?family=sync-gateway) [See documentation](https://docs.couchbase.com/sync-gateway/current/introduction.html) -  Sample app ### Couchbase Mobile demo app source code – Sync iOS, Android, web apps, and cloud [Check it out](https://github.com/couchbase-examples/couchbase-lite-retail-demo) -  Whitepaper ### Learn how to choose the right database for your mobile apps [Get Paper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) -  DATASHEET ### Get a technical overview on building always-on mobile apps [Read now](https://info.couchbase.com/rs/302-GJY-034/images/Mobile_Datasheet.pdf) ### What makes Sync Gateway different? Building reliable data sync across thousands of devices is complex. Homegrown stacks are brittle and expensive. Sync Gateway solves this out of the box with bidirectional replication, automated conflict resolution, and stringent access security in a single platform. #### Sync without building sync. Architect for any topology. Deploy at every tier. ### Automatic Bidirectional sync from cloud to edge devices. Features smart-pause when the network drops and auto-resumes when it returns. ### Secure Secure data via RBAC, standard/custom auth, and full encryption. Regulatory compliance and data sovereignty enforced at the gateway. ### Scalable Shared-nothing nodes scale horizontally to support millions of devices. Replicate gateway-to-gateway for multi-tier architectures. ### Accurate Version-vector conflict resolution ensures accuracy across devices with clock skew. Customize with predefined or custom resolvers. [Learn More](https://docs.couchbase.com/sync-gateway/current/introduction.html) ### Sync Gateway key capabilities Sync Gateway is the self-managed synchronization engine for a Couchbase Mobile deployment. It supports multi-tiered hierarchical sync topologies to fit any cloud-to-edge-to-device architecture, with built-in conflict resolution and enterprise-level access control. - ### Topology flexibility Secure sync across cloud, on-prem, edge, and devices. Gateway replication enables multi-tier edge architectures. - ### Configurability Filtered and conditional replication lets you choose bidirectional, push, pull, or continuous sync per tier. - ### Conflict resolution Accurate version-vector sync across devices with policies. Replaces fragile timestamps with custom resolvers. - ### Bandwidth efficiency Delta sync sends only changed data to minimize bandwidth and maximize throughput across constrained networks. - ### Resiliency Works with [Couchbase XDCR](https://docs.couchbase.com/server/current/learn/clusters-and-availability/xdcr-overview.html) to automatically recover from outages and data center failures with zero downtime. - ### Security Secure end-to-end encryption with TLS and x.509 certificate authentication. Fine-grained access control protects sensitive data. - ### Audit logging Maintain a secure and HIPAA-ready infrastructure with detailed events tracking about Sync Gateway system activities. ### Sync without building sync – production-grade replication, security, and scale out of the box  ### Cloud-to-edge-to-device sync Securely sync data across every tier – [Couchbase Server](https://www.couchbase.com/products/server/) or [Couchbase Capella](https://www.couchbase.com/products/capella/) in the cloud, [Couchbase Edge Server](https://www.couchbase.com/products/edge-server/) at the edge, and [Couchbase Lite](https://www.couchbase.com/products/lite/) on the device. Compose star, hierarchical, peer-to-peer, or hybrid topologies from one set of components. [Learn About Data Routing](https://docs.couchbase.com/sync-gateway/current/channels.html) ### Built-in data integration APIs Use secure RESTful APIs for accessing and managing data over the web, and webhooks to integrate with external web clients, data stores, and downstream pipelines. [Learn About Changes Feed](https://docs.couchbase.com/sync-gateway/3.0/changes-feed.html)  ### Robust security and governance Enforce read and write access from the scope and collection level down to individual users and roles. Sync functions provide programmable document-level routing and access control. Admin REST API authenticated by default with support for OIDC, LDAP, or custom providers. [Learn About User Authentication](https://docs.couchbase.com/sync-gateway/3.0/authentication-users.html)   ### Elastically scalable in real time Scale horizontally to handle millions of connected devices. Apply tunable read and write scaling options to meet performance demands. Sync Gateway-to-Sync Gateway replication (ISGR) enables multi-tier deployments without custom middleware. [Learn About Load Balancer](https://docs.couchbase.com/sync-gateway/3.0/load-balancer.html) ### What customers are saying -   > “Our digital showroom concept completely reimagines the traditional buying approach and establishes a new fashion industry benchmark for sales.” > **Daniel Grieder**, CEO, Tommy Hilfiger 80% cut in sample production 25+ digital showroom deployments [Read Customer Story](https://www.couchbase.com/customers/tommy-hilfiger/) -   > “We need to have a robust supply chain as well as a good frontline sales application to be able to manage the orders and deliver products.” > **Madhav Mekala**, Director of Mobile App Development, PepsiCo 30K users [Read Customer Story](https://www.couchbase.com/customers/pepsico/) -   > “All the intelligence has to be processed on the edge so it can be invested back into the guest experience in real time.” > **John Padgett**, President, Carnival 100% uptime for ship operations <5K passengers aboard the ships [Read Customer Story](https://www.couchbase.com/customers/carnival/) -   > “With Capella, millions of players are able to have a consistent experience without any disruptions. These capabilities are critical for us.” > **Lars Schmeller**, Team Lead, Lotum 800M downloads worldwide 10M+ monthly active users [Read Customer Story](https://www.couchbase.com/customers/lotum/) ### Want sync as a fully managed service? Capella App Services is Sync Gateway as a fully hosted and managed backend. [Learn More](https://www.couchbase.com/products/capella/app-services/) ### Explore related resources -  DOCS #### Couchbase Sync Gateway documentation [Read the docs](https://docs.couchbase.com/sync-gateway/current/introduction.html) -  DATASHEET #### Couchbase Mobile datasheet [Read the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Mobile_Datasheet.pdf) -  BLOG #### So, you want to build a data sync solution… [Read the blog](https://www.couchbase.com/blog/build-mobile-data-sync-solution/) [See all resources](https://www.couchbase.com/resources/) ### Couchbase Sync Gateway FAQ Get quick answers to questions about Couchbase’s self-hosted sync engine. #### What is Couchbase Sync Gateway?+ Sync Gateway is a self-managed synchronization server that enables secure, bidirectional data sync between Couchbase Server and mobile, IoT, and edge apps running Couchbase Lite. #### How does Sync Gateway handle conflicts?+ Sync Gateway includes customizable conflict resolution policies, letting you define how conflicting changes from different devices are detected, merged, or resolved automatically. #### Does Sync Gateway support delta sync?+ Yes. Sync Gateway's built-in delta sync transmits only changed data rather than full documents, reducing bandwidth consumption and improving sync performance on constrained networks. #### What authentication does Sync Gateway support?+ Sync Gateway supports OpenID Connect, OAuth 2.0, Basic, and custom authentication providers, plus granular role-based access control at the document and field level. #### How is Sync Gateway different from App Services?+ Sync Gateway is self-managed and deployed on your own infrastructure. Capella App Services is the fully managed, hosted equivalent – same sync capabilities, no servers to operate. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com/contact/) --- ### Customer 360 NoSQL Database Solution URL: https://www.couchbase.com/use-cases/customer-360/ USE CASE ## Intelligent Customer 360 Build an Intelligent Customer 360 that delivers actionable insights and measurable results. With Couchbase Capella’s NoSQL and AI-driven data platform, enterprises can integrate data in real time, uncover predictive insights, and personalize every interaction. [Learn More](https://www.couchbase.com/blog/json-database/)  -  BLOG ### Learn about overcoming the challenges to build customer-obsessed application [Read Now](https://www.couchbase.com/blog/building-customer-obsessed-database-applications/) WHY COUCHBASE ### Get customer data and intelligence in real time Couchbase’s multipurpose [DBaaS](https://www.couchbase.com/use-cases/customer-360/) serves as a NoSQL Customer 360 data platform, delivering real-time processing, flexible models, scalable architecture, high-speed caching, and edge and mobile capabilities. Power intelligent Customer 360 that unifies data, drive AI insights, and improves engagement across every channel. - ### Flexible structure Optimize real-time unified insights by efficiently managing diverse data that instantly updates Customer 360 apps. - ### Real-time speeds Speed up data access, boost performance, and reduce latency with caching, in-memory processing, and edge computing. - ### AI-ready Use vector search with AI to improve query precision, sharpen predictive insights, and enhance personalization. - ### Secure data Ensure data protection with robust encryption, access controls, and compliance capabilities in Customer 360 apps. Customer 360 ### Top NoSQL Customer 360 Use Cases Couchbase powers customer applications and provides critical insights to provide a 360-degree view of customers across any industry.  ### Retail AI analyzes past purchases, browsing history, and [customer preferences](https://www.couchbase.com/use-cases/retail-and-ecommerce/) to recommend products the customer is likely to buy. ### Banking AI-powered chatbots can handle routine customer service inquiries like [balance checks](https://www.couchbase.com/use-cases/financial-services/), transaction queries, and service issues, allowing human agents to focus on more complex customer needs. ### Healthcare AI can track [patient interactions](https://www.couchbase.com/use-cases/healthcare/) across various channels like appointments, hotline calls, and web inquiries to provide personalized care and timely follow-ups. ### Telecommunications AI models can mitigate churn by identifying customers who are likely to cancel services and enabling [targeted interventions](https://www.couchbase.com/use-cases/telecommunications/) to retain them. -   > "With Couchbase working with us building these kinds of resilient solutions, it puts us in a good place to achieve our goal of a perfect customer experience." > **Scott Carney**, Director of Software Development, Comcast 40M+ documents 61K users [Read Customer Story](https://www.couchbase.com/customers/comcast/) [See all stories](https://www.couchbase.com/customers/) -   > “To set up a resilient implementation of Couchbase, it took us minutes. We stood up three servers, balanced the load, and instantly we were resilient.” > **Robert Lawrence**, Product Owner of Digital Catalysts Platforms, PG&E 16M customers 70K+ square mile service area [Read Customer Story](https://www.couchbase.com/customers/pge/) [See all stories](https://www.couchbase.com/customers/) -   > “We wanted a solution that seamlessly works across server and mobile. None of the other solutions came even close to Couchbase’s broad enterprise capabilities.” > **Aviram Agmon**, CTO, Maccabi Health Care 2.3M customers managing healthcare through a single app 60% improvement in user ratings [Read Customer Story](https://www.couchbase.com/customers/maccabi/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase is the beating heart of our payment data. The platform has been easy to deploy and manage from the very beginning.” > **Stuart Brand**, Platform Engineering Manager, BR-DGE 88% faster time to market with new integrations 10-37% reduction in acquiring fees [Read Customer Story](https://www.couchbase.com/customers/br-dge/) [See all stories](https://www.couchbase.com/customers/) ### Related resources -  WHITEPAPER #### Adaptive applications take customer experience to the next level [Get the paper](https://info.couchbase.com/rs/302-GJY-034/images/Adaptive_Applications_Tony_Baer_Analyst_Brief.pdf?version=0) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  Case study #### BR-DGE - Making checkout flow smoothly for merchants and shoppers [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/BR-DGE_Case_Study.pdf?version=1) [See All Resources](https://www.couchbase.com/resources/) #### Why use a NoSQL database for Customer 360?+ NoSQL databases excel at managing varied and unstructured data. Their scalability and flexibility is ideal for integrating new sources into a comprehensive customer profile. #### What NoSQL DB type is best for Customer 360 apps?+ Document stores like Couchbase are ideal for Customer 360 apps. They efficiently manage semi-structured data in JSON-like documents, allowing easy modifications without disrupting existing records. #### What challenges come with NoSQL for Customer 360?+ Challenges include managing data consistency and quality as NoSQL provides eventual consistency rather than strict ACID compliance. Synchronizing data across diverse systems adds complexity. #### How does NoSQL handle scalability and performance?+ NoSQL databases use distributed architectures to scale out across multiple servers, supporting the large data volumes and high throughput crucial for processing diverse Customer 360 datasets. #### What about data security and privacy concerns?+ NoSQL databases address security with features like authentication, encryption, and fine-grained access controls to safeguard sensitive customer data in diverse and distributed environments. #### How do NoSQL DBs integrate with enterprise apps?+ NoSQL databases offer robust APIs and connectors for integration with enterprise applications, including CRM systems and business intelligence tools, to ensure seamless data flow across platforms. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Description of Capella Cloud Service Fees and Charges URL: https://www.couchbase.com/capellaservicefees/ ## Description of Capella Cloud Service Fees and Charges  The Description of Capella Cloud Service Fees and Charges is an addendum (the “**Fee Addendum**”) to the Capella Master Service Agreement or other agreement between Customer and Couchbase governing Customer’s use of the Cloud Service (the “**Agreement**”), and applies to Customer’s use of the Cloud Service. Customer’s acceptance of the Agreement or use of the Cloud Service shall be deemed an acceptance of the Fee Addendum. Capitalized terms not defined in the Fee Addendum will have the meanings given to them in the Agreement. **1. Definitions. ** 1.1. “**Credit**” means a unit of database processing capability consumed to use the Cloud Service at the applicable service plan or with an applicable functionality. 1.2. “**Consumption Rate**” means the rate displayed in the Cloud Control Plane at which Couchbase measures Customer’s usage of Credits (prepaid or pay-as-you-go). **2. Fees for Prepaid and On-Demand Credits.** In connection with Customer’s use of the Cloud Service, the following Fees and charges shall apply: 2.1. **Prepaid Credits**. Except as explicitly stated otherwise in an Order, Fees for prepaid Credits purchased are non-cancelable, non-refundable and payable annually upfront in accordance with the Agreement. Only the Credits designated for the applicable Subscription Term shall be available for use by Customer during such Subscription Term (i.e. prepaid Credits purchased for the following subscription year may not be used earlier  during the current Subscription Term). Except as explicitly stated otherwise in an Order, Credits for Clusters are purchased at different service plan levels and can only be used for Clusters within the same service plan designation (e.g. Developer Pro Credits can only be used to run Developer Pro Clusters). Any unused prepaid Credits purchased shall expire at the end of the applicable Subscription Term and shall be forfeited by Customer with no refund or credit of any kind. 2.2. **On-Demand Credits.** Where Customer (i) subscribes to use the Cloud Service on a pay-as-you-go basis without purchasing prepaid Credits (in which case the subscription shall start on the start date of the Order), or (ii) continues to use a Cluster (or Clusters) or functionality in the Cloud Service for which Customer’s eligible prepaid Credits have all been depleted or have expired, then Customer will be deemed to be using Credits on a pay-as-you-go basis (“**On-Demand Credits**”). Fees for On-Demand Credits accrue and are charged automatically upon usage and are payable monthly in arrears and Customer agrees to pay these Fees in accordance with the Agreement. The On-Demand Credit Fees shall be calculated based on (as applicable) (i) Couchbase’s then-current Consumption Rate, (ii) the then-current Fee for each On-Demand Credit, and (iii) Customer’s usage. Fees paid or payable for consumed On-Demand Credits are non-cancelable and non-refundable. Couchbase may increase the Fees payable for each On-Demand Credit by giving impacted customers at least thirty (30) days’ prior notice via any reasonable means, such as email notice, a notice published on the Cloud Control Plane, or notice published on Couchbase’s website at [https://cloud.couchbase.com/sign-up](https://cloud.couchbase.com/sign-up) or the applicable website used to provide the Cloud Service. Customer agrees to pay the On-Demand Credit Fees in accordance with the Agreement. 2.3. Customer shall also be responsible for any charges from third-party cloud services providers that result from Customer’s use of the Cloud Service, which Customer agrees to pay as Fees in accordance with the Agreement. Such charges may include data transfer fees and fees for additional cloud infrastructure required for certain functionalities of the Cloud Service. If available, Customer may purchase prepaid Credits to apply to such Fees as set forth above. **3. ****Usage Rate.** The Credits shall be consumed, and the On-Demand Credits shall be accrued and billed, respectively, based on Customer’s usage at the then-current Consumption Rate. Couchbase shall monitor and provide Customer daily reporting on Customer’s usage  via the Cloud Control Plane. Couchbase may increase the Consumption Rate by giving impacted customers at least thirty (30) days’ prior notice via any reasonable means, such as email notice, a notice published on the Cloud Control Plane, or notice published on Couchbase’s website at [https://cloud.couchbase.com/sign-up](https://cloud.couchbase.com/sign-up) or the applicable website used to provide the Cloud Service. **4.** **Cancellation or Termination of On-Demand Credits.** In order to avoid incurring On-Demand Credit charges, upon termination or expiration of all active Orders (including termination under Section 17.3 of the Agreement), SOWs or the Agreement, Customer shall (i) ensure that Customer has downloaded or otherwise backed up its Customer Content; (ii) discontinue the use and delete all Cluster(s) (including any backup Cluster(s)), (iii) delete the Customer account information including all Authorized User accounts associated with Customer in the Cloud Control Plane (if Customer has deployed the Data Plane in a Cloud Environment obtained by Couchbase, Customer shall do so by filing a Support ticket with Couchbase), and (iv) uninstall the Cloud Service in accordance with the termination instructions in the Cloud Control Plane, if applicable. Customer shall remain liable for any Fees and charges incurred prior to the completion of such steps. **5.**** No Retention.** Except as set out in the Agreement, Couchbase reserves the right to delete any Customer account and all Customer Content contained therein (including any backup data) upon any termination of the Agreement or the applicable Order or SOW. With respect to licenses to the Cloud Service for which payment is overdue or if Customer has not accessed the Cloud Service for a period of at least thirty (30) days, Couchbase reserves the right to delete any Customer account and all Customer Content contained therein (including backup data). Couchbase shall have no obligation to store Customer Content after the termination or expiration of the relevant Order, SOW or the Agreement. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Edge Computing URL: https://www.couchbase.com/solutions/edge-computing/ ## Couchbase Mobile for Edge Computing Maximize business uptime for mission-critical mobile and edge apps. Couchbase Mobile keeps applications fully functional and continuously synchronized from cloud to edge to device – regardless of network conditions. [Use App Services Free](https://cloud.couchbase.com/sign-up) [Check out the docs](https://docs.couchbase.com/home/mobile.html)   Blog ### Couchbase Edge Server is a lightweight database server built for the resource-constrained edge [Learn More](https://www.couchbase.com/blog/couchbase-edge-server-lightweight-sync/) ### An end-to-end data platform built for maximum uptime at the edge Couchbase Mobile is the only data platform that runs at every tier – cloud, edge data center, on-prem, and device – under one unified architecture. Every tier operates autonomously when disconnected and data syncs automatically when connectivity returns. Build mission-critical, AI-ready edge apps with SQL++, vector search, and real-time sync, on the edge data platform trusted by PepsiCo, Carnival Cruises, and PG&E. #### Solve your toughest app challenges with edge computing ### Zero downtime Apps stay fully functional when networks fail. Data syncs automatically when connectivity returns. ### Real-time data sync Apps keep working when networks fail. Data syncs automatically when connectivity returns. Zero downtime, zero lost transactions. ### Works everywhere Native mobile, cross-platform, embedded devices, web apps, and Edge Server for constrained hardware. Secure from cloud to edge. ### Edge AI-ready On-device vector search powers semantic apps, RAG, and agentic AI locally – no internet roundtrip, full data privacy. [Learn More](https://www.couchbase.com/products/mobile/) ### Couchbase Mobile key capabilities Couchbase Mobile runs apps at the edge that are always fast and never go down. Architect any topology your use case demands – star, hierarchical, peer-to-peer, chained edge servers, or hybrid – from one unified platform. Couchbase stores, processes, and synchronizes data at every tier, from the cloud to the device in the user's hand. - ### Enterprise-scale cloud database Use [Couchbase Capella](https://www.couchbase.com/products/capella/), our hosted Database-as-a-Service, or self-manage [Couchbase Server](https://www.couchbase.com/products/server/) on any cloud. - ### Edge-ready database Deploy [Couchbase Server](https://www.couchbase.com/products/server/) at the edge for thousands of clients, or [Edge Server](https://www.couchbase.com/products/edge-server/) for resource-constrained hardware. - ### Embedded database [Couchbase Lite](https://www.couchbase.com/products/lite/) embeds in your app, storing data on-device for maximum business uptime, no internet required. - ### Comprehensive data sync Choose hosted sync with [Capella App Services](https://www.couchbase.com/products/capella/app-services/) or self-manage [Sync Gateway](https://www.couchbase.com/products/sync-gateway/) – plus peer-to-peer sync, no internet. ### Scalable and always fast Scale across thousands of edge locations and millions of devices, with the flexibility to add capacity in the cloud or at the edge. Data lives where it’s used – close to the apps and users that need it – so every read and write is local, fast, and resilient to network disruption. [Learn More](https://www.couchbase.com/blog/data-sync-capella-app-services-and-mobile/)   ### Resilient sync Couchbase Mobile syncs data bidirectionally from cloud to edge to device, between edge data centers and on-prem, and peer-to-peer between mobile devices over Wi-Fi and Bluetooth. Conflict resolution is built in and customizable – no fragile timestamp hacks. Choose fully managed Capella App Services or self-host Sync Gateway. [Learn More](https://www.couchbase.com/products/capella/app-services/) ### Database server for resource-constrained environments Couchbase Edge Server runs anywhere on resource-constrained hardware at the edge, such as small single-board computers. It addresses the challenge of limited compute and IT support inherent in many edge deployments, which are often constrained by factors like space, power, and logistics. [Learn More](https://docs.couchbase.com/sync-gateway/current/auto-purge-channel-access-revocation.html?_gl=1*zoquqm*_gcl_aw*R0NMLjE3NTAyNzQ3MDUuQ2p3S0NBand4OG5DQmhBd0Vpd0Ffel9fMDJ4YkpzMUUzRTZINGN1WXNIQnFIQVRDM2N2SGRZSkppVlhhQkdQaG15cklwN0xPQ0NvZmdSb0NxbjBRQXZEX0J3RQ..*_gcl_au*MTUxMDA0NzI0OC4xNzQ3ODQzNTUxLjI0ODgzOTg5Mi4xNzUwMjc2MzczLjE3NTAyNzYzNzM.)  ### What customers are saying -   > “We need to have a robust supply chain as well as a good frontline sales application to be able to manage the orders and deliver products.” > **Madhav Mekala**, Director of Mobile App Development, PepsiCo 30K users [Read Customer Story](https://www.couchbase.com/customers/pepsico/) -   > “With Capella, millions of players are able to have a consistent experience without any disruptions. These capabilities are critical for us.” > **Lars Schmeller**, Team Lead, Lotum 800M+ downloads worldwide 10M+ monthly active users [Read Customer Story](https://www.couchbase.com/customers/lotum/) -   > “We wanted a solution that works across server and mobile. None of the other solutions came close to Couchbase’s broad enterprise capabilities.” > **Aviram Agmon**, CTO, Maccabi Healthcare Services 2.5M customers 60% improvement in user ratings [Read Customer Story](https://www.couchbase.com/customers/maccabi/) -   > **“All the intelligence has to be processed on the edge so it can be invested back into the guest experience in real time.”** > **John Padgett**, President, Carnival 100% uptime for on-vessel apps [Read Customer Story](https://www.couchbase.com/customers/carnival/) ### Couchbase Mobile data sync – demo See cloud to edge and peer-to-peer sync in action with Couchbase Mobile. Watch The Video ### Explore related resources -  Whitepaper #### Choosing the right mobile database [Read the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) -  Video #### Couchbase vector search for AI-powered edge apps Watch the video -  DATASHEET #### Couchbase Mobile [Get the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Mobile_Datasheet.pdf#zoom=100) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com//contact/) --- ### Edge Server URL: https://www.couchbase.com/products/edge-server/ ## Couchbase Edge Server A lightweight database server purpose-built for resource-constrained edge locations – keeping mission-critical apps fully functional and continuously synchronized, even when the network drops. [Download Now](https://www.couchbase.com/downloads?family=edge-server)   Video ### See Couchbase Edge Server in action in this airline ordering system use case demonstration. Watch The Demo ### Mission-critical apps need a database designed for real-world edge conditions Aircraft, retail stores, factory floors, warehouses – even retailers in the middle of a major city – struggle to run apps under degraded, intermittent, or no internet connectivity. Networks fail everywhere, all the time, and when they do, business stops. Edge Server was built for resource-constrained edge locations where a full server cluster isn’t practical, so mission-critical apps stay fast and always-on. [Watch The Video](https://www.youtube.com/embed/B2eX6nJSqWo?si=xfswTkU15ftKZwI7) https://www.youtube.com/embed/B2eX6nJSqWo?si=xfswTkU15ftKZwI7  #### Lightweight database server built for resource-constrained edge hardware to power apps that never go down, even when the internet does ### Lightweight Runs on resource-constrained edge hardware with as little as 1GB RAM – where a full Couchbase Server cluster isn’t practical. ### Reliable Mission-critical edge apps stay fully functional when the network drops, and reconcile automatically the moment connectivity returns. ### Flexible data access REST API for browser and HTTP clients, plus WebSocket sync for Couchbase Lite apps running on devices at the edge. ### One continuous data layer Bidirectional sync to Capella in the cloud and Couchbase Lite on devices – from cloud to edge to device, one unified platform. [Learn More](https://docs.couchbase.com/couchbase-edge-server/current/introduction/intro.html) ### Edge Server key capabilities Purpose-built for resource-constrained edge locations like aircraft, stores, factories, and warehouses. Delivers low-latency local data access, operation while completely offline, and continuous sync upstream to Couchbase Server and downstream to Couchbase Lite. - ### Built for resource-constrained edge hardware Runs on edge hardware where compute and memory can’t support a Couchbase Server cluster – as little as 1GB RAM. - ### Secure sync from cloud to edge to device Bidirectional sync up to Couchbase Server and down to Couchbase Lite, with TLS and version-vector conflict resolution. - ### Built on the Couchbase Mobile platform Powers tier-zero apps at PepsiCo, Carnival, and PG&E – leverage over a decade of mobile and edge innovation. ### Flexible data access Edge Server exposes a simple HTTP-based RESTful interface, so any downstream HTTP client – including browser applications and lightweight services – can read and write data, run queries, and listen to change feeds. It also supports the same WebSocket-based replication protocol used across the Couchbase Mobile platform, so downstream Couchbase Lite apps sync efficiently with version-vector conflict resolution and delta sync. Two access patterns, one node – no custom middleware required to bridge web and mobile clients at the edge. [Read The Docs](https://docs.couchbase.com/couchbase-edge-server/current/introduction/intro.html)   ### Runs where other database servers can’t Edge Server runs on the smallest footprint – single-board computers, in-vehicle compute, kiosks, ruggedized industrial gateways – where space, power, and logistics rule out a full database server. It slots into any topology an architect needs: a layered hierarchy with Couchbase in the cloud, Edge Server in retail stores or on aircraft, and Couchbase Lite on devices; a chained edge-to-edge architecture; or a hybrid combination. [Supported Platforms](https://docs.couchbase.com/couchbase-edge-server/current/product-notes/supported-platforms.html) ### Couchbase Edge Server reference app See how Edge Server can power your edge apps – get the reference app source code. [Get The App](https://github.com/couchbase-examples/edge-server-meal-order-sample-app) ### Explore related resources -  BLOG #### Introducing Couchbase Edge Server [Read the blog](https://www.couchbase.com/blog/couchbase-edge-server-lightweight-sync) -  Video #### Couchbase Edge Server explainer video Watch the video -  Datasheet #### Couchbase Edge Server datasheet [Read the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/COU_1296-CouchbaseEdgeServerDatasheet_v1.pdf?version=0) [See All Resources](https://www.couchbase.com/content/c/couchbase-edge-server-datasheet?x=8aI5I8) ### Couchbase Edge Server FAQ Get quick answers to questions about Couchbase’s lightweight NoSQL database server. #### What is Couchbase Edge Server?+ Couchbase Edge Server is a lightweight NoSQL database server built for resource-constrained edge hardware. It runs on as little as 1GB RAM and exposes a REST API for local app access. #### How does Edge Server differ from Couchbase Lite?+ Couchbase Lite is an embedded database inside a single app. Edge Server is a database server that multiple apps and clients on the same local network can access via REST API. #### Does Edge Server work without internet?+ Yes. Edge Server stores data locally and keeps apps running during outages. It syncs automatically with Couchbase in the cloud when connectivity is restored. #### What hardware does Edge Server run on?+ Edge Server runs on resource-constrained hardware with as little as 1GB RAM, making it suitable for retail kiosks, restaurant terminals, warehouse systems, and connected vehicles. #### How do apps connect to Edge Server?+ Apps connect to Edge Server via a REST API, allowing any client application or programming language to read and write data without requiring a Couchbase-specific SDK. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Editions - Mobile URL: https://www.couchbase.com/products/editions/mobile/ ## Compare Features Couchbase Lite Enterprise vs. Couchbase Lite Community Edition vs. Couchbase Capella™ App Services [Learn More](https://www.couchbase.com/products/mobile/) [Try free](https://cloud.couchbase.com/sign-up) -  PRODUCT ### See why others are moving from self-managed Sync Gateway to fully hosted Capella App Services [Learn More](https://www.couchbase.com/products/capella/app-services/) COMPARE ### Couchbase Lite Data Access ServiceSupport for iOS, Android, Java (desktop/server), C, C++, JavaScript, and .NET (UWP and MAUI)Support for React NativeAsynchronous event notificationsQuery (QueryBuilder and SQL++)Scopes and collectionsFull-text search (FTS)Peer-to-peer synchronizationPredictive queries Vector searchEnterprise EditionCommunity EditionYes (community supported) High Availability and Disaster RecoveryAutomatic conflict resolutionCustom conflict resolutionDevice-side replicasEnterprise EditionCommunity Edition SecurityData transport over TLSOn-device data encryptionClient side field-level encryptionEnterprise EditionCommunity Edition SyncSync via WebSocketsDelta sync Enterprise EditionCommunity Edition COMPARE ### Sync Gateway ConfigurationCentralized persistent configurationDatabase configuration groupsCapella App ServicesNot ApplicableEnterprise EditionCommunity Edition Data Access ServiceData integration APIs, including REST, stream, batch, and eventScopes and collectionsCapella App ServicesEnterprise EditionCommunity Edition High Availability and Disaster RecoveryBuilt-in high availability of import processingHigh availability of Sync Gateway replicationsCapella App ServicesEnterprise EditionCommunity Edition SecurityUser authentication in Sync GatewayFine-grained access control for client access Fine-grained RBAC controls for Sync Gateway admin accessUser-defined extended attributes (XATTRs) for storing access grantsData transport over TLS for client accessData transport over TLS for Server accessSync Gateway log redactionsAudit loggingCapella App ServicesEnterprise EditionCommunity Edition SyncSync via WebSocketsDelta syncInter-Sync Gateway replicationAutomatic conflict resolution Advanced conflict resolution support in inter-Sync Gateway replicationEventing supportCapella App ServicesEnterprise EditionCommunity Edition Performance and ScalingAdvanced Sync Gateway cache configurationLinear scaling of import processingEnhanced write scalingLoad balancing of Sync Gateway replicationsPerformance tuning of Sync Gateway replicationsCapella App ServicesNot ApplicableNot ApplicableNot ApplicableEnterprise EditionCommunity Edition ObservabilityLog streamingCapella App ServicesEnterprise EditionCommunity Edition CUSTOMERS ### What customers are saying  -  -  -    > “Couchbase offered an end-to-end cloud-ready solution that enabled us to launch quickly and put the service into production by the deadline.” > **Matthieu Brun-Bellut**, Chief Information Officer, Coyote 5 million users 500 million documents [Read Customer Story](https://www.couchbase.com/customers/coyote/)  > “Our digital showroom concept completely reimagines the traditional buying approach and establishes a new fashion industry benchmark for sales.” > **Daniel Grieder**, CEO, Tommy Hilfiger 80% cut in sample production 25+ digital showroom deployments [Read Customer Story](https://www.couchbase.com/customers/tommy-hilfiger/)  > “We penetrate more than 95% of households with our products, so we need to have a robust supply chain as well as a good frontline sales application.” > **Madhav Mekala**, Director of Mobile App Development, PepsiCo 30k users [Read Customer Story](https://www.couchbase.com/customers/pepsico/) ### Start your Capella free trial Try some sample code, explore tools, and play with free datasets. [Try Free](https://www.couchbase.com/products/capella/app-services/) ### Explore related resources -  Whitepaper #### Choosing the right mobile database [Read the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) -  Datasheet #### Couchbase Capella App Services [Read the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  Tutorial #### Mobile developer tutorials and learning paths [Check out the tutorials](https://developer.couchbase.com/tutorials/) [See All Resources](https://www.couchbase.com/resources/) ### Couchbase Mobile Editions FAQ Get quick answers to questions about different editions of Couchbase Mobile. #### What is Couchbase Lite Community Edition?+ Couchbase Lite Community Edition is a free, open-source embedded NoSQL database for mobile and edge apps. It includes core data access, SQL++ queries, and full-text search. #### What does Enterprise Edition add over Community?+ Enterprise Edition adds database encryption, peer-to-peer sync, vector search, predictive queries, and access to Couchbase enterprise support. #### Does Community Edition support vector search?+ No. Vector search is only available in Couchbase Lite Enterprise Edition. It enables on-device semantic search and RAG features for AI-powered mobile and edge applications. #### What is Capella App Services?+ Capella App Services is the fully managed, cloud-hosted alternative to self-managed Sync Gateway. It provides the same sync capabilities with no infrastructure to deploy or operate. #### Which edition is right for my app?+ Community Edition suits development and open-source projects. Enterprise Edition adds encryption, advanced sync, and AI features. Capella App Services removes infrastructure management entirely. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Editions - Server URL: https://www.couchbase.com/products/editions/server/ ## Compare Features Couchbase Capella vs. Couchbase Enterprise vs. Community Edition [Try Capella](https://www.couchbase.com/downloads/) [Download Server](https://www.couchbase.com/downloads/?family=couchbase-server) -  BLOG ### Couchbase for AI: Build trustworthy applications that scale [Read The Blog](https://www.couchbase.com/blog/capella-ai-services-build-enterprise-grade-agents/) COMPARE ### Operational Data Platform for AI [AI Data Plane™](https://www.couchbase.com/products/ai-services/)Model ServiceData Processing ServiceAgent CatalogAI FunctionsAgent MemoryMCP ServerCouchbase CapellaEnterprise EditionCommunity Edition SearchHyperscale Vector IndexComposite Vector IndexSearch Vector Index (vector, text, geospatial, ...)Full-Text Search (FTS) ServiceSQL++ and FTS integrationSupport for scopes and collectionsFTS Index replicaCouchbase CapellaEnterprise EditionCommunity Edition Data Access ServiceKey-value interface (read/write)High-density storage engine, MagmaChange data capture streamed to KafkaDistributed ACID transactionsTunable query consistencyConsistent metadataTunable durability Ephemeral bucketsNetlify Visual Studio Code integrationCouchbase CapellaEnterprise EditionCommunity Edition Query ServiceQuery Service via SQL++ (SQL-based queries) Support for ACID transactions in SQL++Time-series array support with import and un-nest functionsGraphical explain planBuilt-in query editorBuilt-in schema browserSQL++ common table expression (CTE)ANSI joins support in SQL++Unlimited query concurrencyCost-based optimizer (CBO)Window functionsSQL++ request auditingSQL++ aggregate pushdownQuery monitoring UIQuery monitoring & profiling Query workload snapshotsQuery user-defined functions (UDF) with inline functionsQuery user-defined functions (UDF) with JavaScript functionsCouchbase CapellaEnterprise EditionCommunity Edition Index ServiceHyperscale Vector IndexComposite Vector IndexIndex Service – Global Secondary Indexes (GSI)Index Service failoverIndex pushdownComposite Array indexesAdaptive indexesFlex Index using FTS indexingIndex partitioningIndex advisorPlasma – high-performance storage engine for indexesIndex replicas and swap rebalanceMemory-optimized indexesIndex auto-moveCouchbase CapellaEnterprise EditionCommunity Edition AnalyticsNative columnar storageSeparation of compute and data storageZeroETL from CouchbaseMultisource, ZeroETL from other databasesCapella iQ integrationWrite-back to Capella + Couchbase ServerWrite data back to external storesBI tool integrationSQL++Cost-based query optimizerData processingQuery external stores in placeAvailabilityCapella AnalyticsYes. AWS S3/GCSTableau, PowerBI, Superset nativeMPPAWS, GCPEnterprise AnalyticsYes. AWS S3Tableau, PowerBI, Superset nativeMPPOn-prem, AWS Couchbase Server Analytics ServiceTableau native driver, CDataMPPOn-prem, AWS, GCP, Azure Eventing ServiceEventing ServiceServerless computeDistributed DCP consumerData Service integrationQuery Service integrationExternal REST integrationCouchbase CapellaEnterprise EditionCommunity Edition Backup ServiceAutomated backupCloud-native backups Couchbase CapellaEnterprise EditionCommunity Edition Development and Administration ToolsWeb-based UI Robust SDKs for Node.js, .NET, Python, Java, Scala, Go, PHP, C, C++, and Ruby Aggregate SDK client metricsImport and export toolsREST API Command line toolsWeb-based Data Import UIActionable alertsAuto update of statisticsAdd/remove services on non-KV existing nodes without adding new nodesNon-root install and upgradeOpenShift integrationCouchbase CapellaNot applicableNot applicableEnterprise EditionCommunity Edition High Availability and Disaster RecoveryIntra-cluster replicationAutomatic failoverOnline rebalancingHigh-performance enterprise backup and restore toolsBucket-level backup and restoreDownloadable bucketsCollection-level backup and restoreBackup to AWS S3 Automatic failover of disk failures, multi-nodes, and server groupAuto-failover for non-responsive disksAuto-failover for ephemeral buckets w/ no replicaRack/availability zone awarenessCouchbase CapellaEnterprise EditionNot applicableCommunity EditionNot applicable Cross Data Center ReplicationCross data center replication (XDCR)XDCR filtering and throttlingXDCR advanced filteringXDCR timestamp-based conflict resolution XDCR – prioritization of replicationXDCR – conflict loggingXDCR – interoperability w/ MobileCouchbase CapellaEnterprise EditionCommunity Edition SecurityNative encryptionSingle sign-onAuthenticationAuthorizationRole-based access control (RBAC)LDAP integration LDAP group supportLDAP support for client certificatesEncrypted at rest, Data ServiceEncrypted network accessEncrypted private keysMultiple certificate authorities within clusterx.509 CA certificates for TLSx.509 CA certificates for data service authenticationIntegration to key management systems for TLS private key passphraseAuditingLog redactionsClient-side field-level encryptionNode-to-node encryptionCipher managementCouchbase CapellaNot applicable-Not applicableEnterprise EditionCommunity Edition Performance and ScalingAutomated scalingHomogeneous scaling (by node)Multi-dimensional scaling (MDS) (by service)Fast failoverMulti-node, concurrent failover protectionCluster hibernationEnd-to-end compression (client to server and XDCR)ARM processor supportCouchbase CapellaNot ApplicableEnterprise EditionCommunity Edition CUSTOMERS ### What customers are saying  -  -  -    > “Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s caching systems.” > **Michael Kehoe**, Senior Staff Site Reliability Engineer, LinkedIn 10+ million queries per second <4 ms avg latency for 2.5+ billion items [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/)  > “We said, 'Wouldn't it be nice to have a data store where we could go from the Java object to the database and back without lots of overhead?' Well, this is it.” > **Thomas Vidnovic**, Solutions Architect, Marriott 30 million documents [Read Customer Story](https://www.couchbase.com/customers/marriott/) [See all stories](https://www.couchbase.com/customers/)  > “What we value a lot is that Couchbase was able to embrace with us our vision to the cloud, and the fact that we wanted to operate data stores directly on PaaS.” > **Vincent Bersin**, Unit Manager, NoSQL Solutions, Amadeus 20 million operations per second <2.5 response times [Read Customer Story](https://www.couchbase.com/customers/amadeus/) [See all stories](https://www.couchbase.com/customers/) Software updates and supportCommunity contribution and GitHub repository accessFrequent releases with quality improvementsWorldwide 24x7 supportPatches and maintenance updatesProfessional servicesProactive security monitoringSOC 2 Type II, PCI, HIPAA complianceCouchbase CapellaEnterprise Edition Community Edition ### Start with Capella free tier Try some sample code, explore tools, and play with free datasets. [Try Free](https://www.couchbase.com/products/capella/) ### Explore related resources -  Whitepaper #### Couchbase Capella™ architecture overview [Learn the architectural benefits](https://info.couchbase.com/rs/302-GJY-034/images/Capella_Architecture_Overview.pdf) -  Whitepaper #### Altoros benchmark: Compare Couchbase Capella and MongoDB™ Atlas [See the winning results](https://info.couchbase.com/rs/302-GJY-034/images/Exec-Summary-Altoros-Dbaas-Benchmarks-Lowering-TCO.pdf) -  Whitepaper #### Couchbase Capella™ security and data protection [Get enterprise-grade security](https://info.couchbase.com/rs/302-GJY-034/images/Capella-Security-and-Protection-Whitepaper.pdf) [See All Resources](https://www.couchbase.com/resources/) ### Couchbase product feature comparison FAQ Get quick answers to questions about how Couchbase products compare. #### What's the difference between editions?+ Capella is a fully managed DBaaS. Enterprise Edition is self-managed with full features. Community Edition is free and open source but lacks enterprise security, XDCR, eventing, and support. #### Is Community Edition free to use in production?+ Yes, Community Edition is free with no license cost, but it ships without SLA-backed support, automated backup, cross data center replication, or advanced security features. #### Which edition supports vector search for AI?+ Capella and Enterprise Edition both support vector, hybrid, and full-text search. Community Edition only includes basic full-text search and lacks vector indexing capabilities. #### Can I upgrade from Community to Enterprise?+ Yes. Couchbase supports migration from the Community Edition to the Enterprise Edition. Upgrading unlocks XDCR, eventing, advanced security, automated backup, and enterprise support SLAs. #### Does Capella include all Enterprise features?+ Capella includes all core Enterprise capabilities plus AI Data Plane, automated scaling, and cloud-native backups. Some self-managed-specific features, like non-root install, don't apply. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Eventing URL: https://www.couchbase.com/products/eventing/ ## Eventing Service From Couchbase Couchbase Eventing is a highly available, performant, and scalable service that enables user-defined business logic to be triggered in real time on the server when application interactions create changes in data. Eventing makes it easy to develop, deploy, and maintain data-driven business logic via a centralized platform. Natively integrated with Couchbase, it requires no third-party solutions to license or new DataOps skills to manage. [Try Free](https://cloud.couchbase.com/sign-up) [Learn more](https://docs.couchbase.com/server/current/eventing/eventing-overview.html)  DOCUMENTATION ### Power real-time server logic with Couchbase Eventing [Learn How](https://docs.couchbase.com/cloud/eventing/eventing-overview.html) ### Real-time server-side event processing The Eventing Service abstracts away infrastructure concerns, allowing developers to focus solely on business logic to handle data changes. Typical use cases include enriching documents, cascade deletes, generating threshold-based alerts, propagating data changes inside a database, and interacting with external REST endpoints. #### Streamline your business by managing business logic closer to the data ### Efficient Make it easier for developers to quickly capture and propagate changes across business-critical applications when requirements and workflows change. [Language constructs](https://docs.couchbase.com/server/current/eventing/eventing-language-constructs.html) ### Scalable Reliably execute changing business logic at scale when there are high-velocity changes in data. [Eventing lifecycle](https://docs.couchbase.com/server/current/eventing/eventing-lifecycle.html) ### Consistent Centrally manage data-driven business logic to maintain consistency across multiple server components and client applications. [Eventing examples](https://docs.couchbase.com/server/current/eventing/eventing-examples.html) ### Fast Instantly analyze and respond to data changes to use data more efficiently, make decisions faster, and avoid missed opportunities. [Eventing overview](https://docs.couchbase.com/server/current/eventing/eventing-overview.html) ### Eventing key capabilities Eventing enables real-time data mutation management, alert setting, and data change propagation without third-party tools. You can improve business workflows using an event-condition-action model, and can reduce technical barriers and infrastructure costs. - ### Event-based business logic Process data mutations (create, update, expiry, delete operations) in real time with custom business logic. [Learn more](https://docs.couchbase.com/couchbase-lite/current/index.html) - ### Integration with Couchbase Services Set up alerts, monitoring, and enrichment using document reads/writes, atomic counters, and SQL++. [Learn more](https://www.couchbase.com/products/lite/) - ### Efficiency and scalability Outperform traditional message queues or polling in efficiency and scalability. End dual-write and write-failure. [Learn more](https://docs.couchbase.com/cloud/app-services/deployment/access-control-data-validation.html) - ### Debugging and troubleshooting Use integrated debugging to simplify and streamline troubleshooting and to enhance development and maintenance. #### Unmatched agility and flexibility Familiar JavaScript programming and an interactive visual debugger make it easier for developers to build, test, and maintain data-driven business functions closer to the data. [Learn More](https://docs.couchbase.com/server/current/eventing/eventing-language-constructs.html)   #### Unparalleled performance at scale Our highly available and performant infrastructure guarantees the execution of business logic even under heavy workloads. You can use our Multi-Dimensional Scaling (MDS) to easily resize your clusters and scale on demand. [Learn More](https://www.couchbase.com/multi-dimensional-scalability-overview/) #### Easily manage data-driven functions Centrally develop, manage, and deploy data-driven business logic in a seamless environment to consolidate and lower your administrative overhead. [Learn More](https://docs.couchbase.com/server/current/manage/management-overview.html)  ### What customers are saying -   > “Harnessing the power of the cloud through Capella allowed us to deploy applications in multiple regions in parallel quickly and seamlessly.” > **Jae Beom Cho**, Director of Game Infrastructure, Nexon 20 minutes to launch new regions [Read Customer Story](https://www.couchbase.com/customers/nexon/) [See all stories](https://www.couchbase.com/customers/) -   > “This is the second solution MOLO17 delivers in the emergency rescue field, both using Couchbase technologies.” > **Daniele Angeli**, Founder & CEO, MOLO17 100% of boats successfully rescued 200 app downloads during the event [Read Customer Story](https://www.couchbase.com/customers/molo17/) [See all stories](https://www.couchbase.com/customers/) -   > “Capella’s impressive price performance and edge capabilities give our developer team a more agile experience and allow our clients’ apps to remain synced.” > **Vigyan Kaushik**, Co-founder and CEO, Quantic 50% reduction in query time [Read Customer Story](https://www.couchbase.com/customers/quantic/) [See all stories](https://www.couchbase.com/customers/) -   > “With Capella, millions of players are able to use the devices of their choice without losing profile data and have a consistent experience without disruptions.” > **Lars Schmeller**, Team Lead, Lotum 800 million downloads worldwide 10+ million monthly active users [Read Customer Story](https://www.couchbase.com/customers/lotum/) [See all stories](https://www.couchbase.com/customers/) ### Data logic? Try Eventing. Use database functions to trigger actions based on changes to application data. [Learn More](https://docs.couchbase.com/cloud/eventing/eventing-overview.html) ### Explore related resources -  DOCUMENTATION #### Eventing service fundamentals [Learn more](https://docs.couchbase.com/server/current/eventing/eventing-overview.html) -  Documentation #### Couchbase Eventing: Service in action, example scripts to get started [Learn more](https://docs.couchbase.com/server/current/eventing/eventing-examples.html) -  VIDEO #### Introducing Eventing: A low-code in-server environment Watch the video [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com//contact/) --- ### Financial Services URL: https://www.couchbase.com/use-cases/financial-services/ INDUSTRIES: FINANCIAL SERVICES ## NoSQL Database for Financial Services Couchbase modernizes financial services databases by delivering scalable, secure NoSQL for financial transactions with low latency and always-on availability. Designed to support mobile banking, real-time data access, and strict compliance needs, Couchbase enables institutions to replace legacy systems with a cloud-ready architecture that lowers costs and boosts agility across every digital channel. [Read FICO's Story](https://www.couchbase.com/customers/fico/) [Read financial services brief](https://info.couchbase.com/rs/302-GJY-034/images/Financial-Services_Datasheet.pdf)  CHALLENGE + IMPACT ### Modernize architecture and drive cloud solutions Old technology is slowing down your financial institution. Monolithic, legacy financial database systems with expensive maintenance and punitive licensing won’t let you keep up with the consumers of today or innovate for tomorrow. You should be leveraging what digitally native challenger banks have already discovered: a NoSQL cloud database for financial data. - ### Scalability Ensuring the financial services database can scale seamlessly to handle increased data and user load is crucial - ### Mobile offline capability Access to deliver on the immediacy requirements for mobile banking data in remote or low-connectivity areas requires a resilient database financial services solution. - ### Data security and compliance Ensuring data security, encryption, and compliance with privacy standards is vital for sensitive user information WHY COUCHBASE ### Why Couchbase for financial services Key features for why financial services customers choose Couchbase’s NoSQL database solution. ### Enable operational analytics The Analytics service in Couchbase reduces the time to insight on operational data and simplifies analytical data pipelines. [Optimize your analytics](https://www.couchbase.com/products/analytics/) ### Easier, more affordable scalability Couchbase’s network-centric architecture allows the database to be easily extended while maintaining performance at scale. [Get the details on scalability](https://www.couchbase.com/resources/concepts/database-scalability/) ### Better performance Couchbase’s in-memory and distributed architecture consistently delivers the sub-millisecond responsiveness that users need. [Read NoSQL comparison](https://www.couchbase.com/nosql-database-cloud-comparison/) ### Availability and disaster recovery Couchbase provides built-in high availability and flexible replication capabilities that supports disaster recovery. [Explore disaster recovery](https://www.couchbase.com/products/xdcr/) ### Lower costs, faster time to market Couchbase drives the flexibility and increased operational efficiency you need to keep up with constantly changing data. [Get full-text search](https://www.couchbase.com/products/full-text-search/) ### Integrated mobile capabilities [Couchbase Mobile](https://www.couchbase.com/products/mobile/) extends apps from the cloud to the edge with an embedded NoSQL database and a web gateway for data sync. [Extend your mobile platform](https://www.couchbase.com/products/mobile/) ### Use Capella for free today Try some sample code, explore tools, and play with free datasets. [Try Free](https://cloud.couchbase.com/) CUSTOMERS ### Customer testimonials related to financial services  -  -  -    > “We found that the replication technology across data centers for Couchbase was superior, especially for the large workloads.” > **Claus Moldt**, CIO, FICO ​​<1 ms response times 24x365 application uptime [Read Customer Story](https://www.couchbase.com/customers/fico/) [See all stories](https://www.couchbase.com/customers/)  > “The heart of the data – where the decisions are made – is in Couchbase because that is where high-performance throughput is needed.” > **Piyush Sharma**, Vice President, Wells Fargo [Read Customer Story](https://www.couchbase.com/customers/wells-fargo/) [See all stories](https://www.couchbase.com/customers/)  > “Couchbase is the beating heart of our payment data. The platform has been easy to deploy and manage from the very beginning.” > **Stuart Brand**, Platform Engineering Manager, BR-DGE 88% faster time to market [Read Customer Story](https://www.couchbase.com/customers/br-dge/) [See all stories](https://www.couchbase.com/customers/) ### Explore related resources -  BRIEF #### Couchbase financial services solutions [Get the brief](https://info.couchbase.com/rs/302-GJY-034/images/Financial-Services_Datasheet.pdf) -  CASE STUDY #### Probayes multiplies its fraud detection capabilities with Couchbase [Read customer story](https://www.couchbase.com/customers/probayes/) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Full text search URL: https://www.couchbase.com/products/full-text-search/ ## Full-Text Search Couchbase's full-text search integrates powerful, flexible tools directly into its database, enabling users to easily find data across text, geolocation, and vectors, thus improving scalability, security, and cost-efficiency for modern applications. [Explore documentation](https://docs.couchbase.com/server/current/fts/full-text-intro.html) -  Video ### Add full-text search to your Couchbase apps Watch now -  Use cases ### Architect high-performance apps that scale with demand [Explore](https://www.couchbase.com/use-cases/retail-and-ecommerce/) ### What is full-text search (FTS)? Full-text search makes it easy to find content in your database by using criteria such as text, latitude, longitude, and vector embeddings to scan indexes for matches. FTS indexes are pre-organized to make retrieval faster than traditional field-based database scanning. Integrated JSON full-text search on Couchbase provides powerful search tooling with multi-language and SQL++ query support. Find documents by using simple or complex terms and phrases, geolocation, and vector search, without the need for any third-party software. #### Don’t let search challenges hold you back ### Simple Eliminate secondary systems and data integrations, increase productivity with a single search and database system combined. ### Affordable Reduce the overall cost of your stack by using a single vendor for search and database licensing, training, and support. ### Secure Improve your overall security with a single-system architecture that requires only one point of management. ### Integrated Give developers an integrated text search system so they don’t have to learn new SDKs and management tooling. ### Full-text search key services & capabilities Full-text search is fully integrated as a flexible and distributed system for your JSON database searching needs. Index and find text, geographic coordinates, and vectors within any type of Couchbase document while returning search results through SQL++ queries, the SDK, or a single integrated management interface. - ### Index JSON data Index using powerful multi-language text analyzers and the flexibility of multiple fields, nested objects, and arrays. [Learn more](https://docs.couchbase.com/server/current/fts/fts-using-analyzers.html) - ### Flexible search Single indexes support multi-field queries, using exact or fuzzy matches and any combination of ANDs and ORs. [Learn more](https://docs.couchbase.com/server/current/search/search.html) - ### Hybrid query integration Reduce code complexity with the ability to combine SQL++, full-text search, geospatial, and [vector](https://www.couchbase.com/products/vector-search/) into a single query when needed. [Learn more](https://docs.couchbase.com/server/current/n1ql/n1ql-language-reference/searchfun.html) - ### Bleve open source Our full-text search engine comes from the Bleve open source project, a powerful search and indexing Go library. [Learn more](http://www.blevesearch.com) ### Develop modern applications more easily With our full-text search, you can add powerful and flexible capabilities to your Couchbase applications without any additional download or installation required. Enable the service, create an index, and start searching right away. [Explore Documentation](https://docs.couchbase.com/server/current/fts/full-text-intro.html)   ### Simplify code with integrated query and search You can use full-text search queries directly within a SQL++ query, including text, [vector](https://www.couchbase.com/products/vector-search/), and geospatial. This eliminates the need to write complex code to process and combine the results from separate SQL and search queries. [Query And Search Integration](https://docs.couchbase.com/server/current/n1ql/n1ql-language-reference/searchfun.html) ### Built-in HA for any scale Text search tools are integrated into Couchbase with built-in partitioning, replication, and auto-failover for high availability. You can scale out full-text search with the same flexible distributed and scale-out architecture of the Couchbase database platform. [Index Replicas And Partitions](https://docs.couchbase.com/server/current/fts/fts-creating-indexes.html#index-replicas)  ### What customers are saying -   > “With search integrated into Couchbase, we can seamlessly search all this data and derive relevance-based intelligence using a single data platform.” > **Dave Starling**, CTO, Seenit 92% faster implementation of new features [Read Customer Story](https://www.couchbase.com/customers/seenit/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase Search allows us to deliver customer search results from extremely large data sets very efficiently.” > **Brant Burnett**, Systems Architect, CenterEdge Software 360 degree customer insights [Read Customer Story](https://www.couchbase.com/customers/centeredge/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase is a trifecta of value. We get more features, save time, and spend less money all at once.” > **Philip Lupercio**, VP of Technology, BroadJump 500% improvement in query performance 50% reduction in overall storage needs [Read Customer Story](https://www.couchbase.com/customers/broadjump/) [See all stories](https://www.couchbase.com/customers/) -   > “We’re happy with Couchbase’s availability, performance, easy-to-replicate data, security, scalability, and full-text search.” > Infrastructure Director, Quickplay >30K queries per minute <5s application start time [Read Customer Story](https://www.couchbase.com/customers/quickplay/) [See all stories](https://www.couchbase.com/customers/) ### Try full-text search with Couchbase Capella™ Sign up to use Capella for free and get started with sample data and search indexes. [Start free](https://www.couchbase.com/products/capella/) ### Explore related resources -  DOCUMENTATION #### Introduction to full-text search [Read docs](https://docs.couchbase.com/server/current/fts/full-text-intro.html) -  Training video #### Add full-text search to your Couchbase data Live coding -  DOCUMENTATION #### Advanced geospatial search: Polygon, circle, envelope, etc. [Read docs](https://docs.couchbase.com/cloud/search/search-request-params.html) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com//contact/) --- ### Government Solutions URL: https://www.couchbase.com/use-cases/gaming/ INDUSTRIES: GAMING ## NoSQL Database for Gaming Couchbase provides a NoSQL database for game development teams needing real-time performance, scalable infrastructure, and always-on availability. Game developers rely on Couchbase to power responsive, low-latency experiences across devices with integrated mobile sync, flexible data models, and built-in analytics. [Read Jam City Story](https://www.couchbase.com/customers/jam-city/) [Get the NoSQL whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Why-NoSQL-Databases-For-Gaming-Whitepaper.pdf)  CHALLENGE + IMPACT ### Handle game virality, scale with user demand Social gaming and online sports betting are competitive environments. Your game must be able to handle large volumes of unpredictable traffic while simultaneously promising zero downtime. Gamers expect to play whenever they want, for as long as they want, and have no tolerance for delays or lag. At the heart of any successful game is a gaming database that maintains 100% uptime, scales in real time to handle millions of users or more, and provides users a responsive and personalized experience across all of their devices. - ### Scalability and performance Online gaming applications need to handle a large number of concurrent players and high traffic volumes - ### Network infrastructure and connectivity Online gaming relies on network connectivity, solving for data access when the network becomes unstable is critical. A reliable game development database must account for these network fluctuations to ensure continuous gameplay. - ### Content management and updates Balancing the need for timely updates with minimizing disruptions to the player experience is crucial. An agile game database software helps streamline updates without compromising performance. WHY COUCHBASE ### Why Couchbase NoSQL for gaming applications Key features for why customers choose Couchbase’s NoSQL database for game development and deployment of mission-critical experiences. ### Easier, more affordable scalability Couchbase’s network-centric architecture allows developers to easily scale their game database while maintaining high performance under growing demand. [Get the details on scalability](https://www.couchbase.com/resources/concepts/database-scalability/) ### Better performance Couchbase’s in-memory and distributed architecture consistently delivers the sub-millisecond responsiveness that users need. [Read NoSQL comparison](https://www.couchbase.com/nosql-database-cloud-comparison/) ### Availability and disaster recovery Couchbase provides built-in high availability and flexible replication capabilities that supports disaster recovery. [Explore disaster recovery](https://www.couchbase.com/products/xdcr/) ### Integrated mobile capabilities [Couchbase Mobile](https://www.couchbase.com/products/mobile/) extends apps from the cloud to the edge with an embedded NoSQL database and a web gateway for data sync. [Extend your mobile platform](https://www.couchbase.com/products/mobile/) ### Lower costs, faster time to market Couchbase drives the flexibility and increased operational efficiency you need to keep up with constantly changing data. [Get full-text search](https://www.couchbase.com/products/full-text-search/) ### Enable operational analytics The Analytics service in Couchbase reduces the time to insight on operational data and simplifies analytical data pipelines. [Optimize your analytics](https://www.couchbase.com/products/analytics/) ### Use Capella for free today Try some sample code, explore tools, and play with free datasets. [Try Free](https://cloud.couchbase.com/) CUSTOMERS ### Customer testimonials related to gaming  -  -  -    > “Harnessing the power of the cloud through Capella allowed us to deploy applications in multiple regions in parallel quickly and seamlessly.” > **Jae Beom Cho**, Director of Game Infrastructure, Nexon [Read Customer Story](https://www.couchbase.com/customers/nexon) [See all stories](https://www.couchbase.com/customers/)  > “With Couchbase and Capella, millions of players are able to have a consistent experience without any disruptions, even when network connectivity is unreliable.” > **Lars Schmeller**, Team Lead, Lotum 800 million downloads 10+ million monthly active users [Read Customer Story](https://www.couchbase.com/customers/lotum/) [See all stories](https://www.couchbase.com/customers/)  > “Couchbase provides consistent sub-millisecond response times, which help ensure an enjoyable experience for application users.” > **Alexandru Objelean**, Senior Software Engineer, Paddy Power Betfair 1M replication transactions per second 500K events processed in 3 minutes [Read Customer Story](https://www.couchbase.com/customers/paddy-power-betfair/) [See all stories](https://www.couchbase.com/customers/) ### Explore related resources -  WHITEPAPER #### NoSQL for gaming [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Why-NoSQL-Databases-For-Gaming-Whitepaper.pdf) -  WHITEPAPER #### Altoros benchmark: Compare Couchbase Capella and MongoDB™Atlas [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Government Solutions URL: https://www.couchbase.com/use-cases/government/ INDUSTRIES: GOVERNMENT AGENCIES ## NoSQL Database for Government Couchbase’s NoSQL database for government agencies supports secure, high-performance applications that power modernization and data integration initiatives. With flexible deployment across cloud and edge environments, our government database platform helps agencies improve agility, scalability, and real-time service delivery. [Get The Benchmark](https://www.couchbase.com/resources/why-nosql/)  CHALLENGE + IMPACT ### Modernize government apps with faster data Government agencies increasingly rely on innovative technologies to optimize their operations and deliver better services to citizens. As data volume continues to grow exponentially, the adoption of NoSQL and distributed databases for public sector applications has become essential for managing, analyzing, and securing large-scale data efficiently. - ### Undermanned IT teams and outdated systems IT departments in public agencies are often purely functional and lack the resources available in the private sector - ### Data quality and data integration Thousands of applications need to move to the cloud, but existing software has disparate dependencies - ### Budgetary issues Rigid budgets make it difficult for officials and leaders to justify investments in IT or data infrastructure WHY COUCHBASE ### Why Couchbase NoSQL for government agencies Key features for why government agency customers choose Couchbase’s NoSQL database solution for their mission-critical applications. ### Easier, more affordable scalability Couchbase’s network-centric architecture allows the database to be easily extended while maintaining performance at scale. [Get the details on scalability](https://www.couchbase.com/resources/concepts/database-scalability/) ### Better performance Couchbase’s [in-memory and distributed architecture](https://www.couchbase.com/developers/architecture/) consistently delivers the sub-millisecond responsiveness that users need. [Read NoSQL comparison](https://www.couchbase.com/nosql-database-cloud-comparison/) ### Availability and disaster recovery Couchbase provides built-in high availability and flexible replication capabilities that supports disaster recovery. [Explore disaster recovery](https://www.couchbase.com/products/xdcr/) ### Integrated mobile capabilities [Couchbase Mobile](https://www.couchbase.com/products/mobile/) extends apps from the cloud to the edge with an embedded NoSQL database and a web gateway for data sync. [Extend your mobile platform](https://www.couchbase.com/products/mobile/) ### Lower costs, faster time to market Couchbase drives the flexibility and increased operational efficiency you need to keep up with constantly changing data. [Get full-text search](https://www.couchbase.com/products/full-text-search/) ### Enable operational analytics The [Analytics](https://www.couchbase.com/products/analytics/) service in Couchbase reduces the time to insight on operational data and simplifies analytical data pipelines. [Optimize your analytics](https://www.couchbase.com/products/analytics/) ### Use Capella for free today Try some sample code, explore tools, and play with free datasets. [Try Free](https://cloud.couchbase.com/) CUSTOMERS ### Customer testimonials related to government agencies  -    > “Couchbase provides a solution no others do. It gives us the modularity we need with immediate operational simplicity, high performance, and room for scalability.” > **Xavier Gainon**, Senior Database Manager, CNAF [Read Customer Story](https://www.couchbase.com/customers/cnaf) [See all stories](https://www.couchbase.com/customers/) ### Explore related resources -  WHITEPAPER #### Mobile and edge computing solutions for government [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Mobile-Edge-Solutions-Gov-WP.pdf) -  WHITEPAPER #### Altoros benchmark: Compare Couchbase Capella and MongoDB™Atlas [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### MAIN SERVICE AGREEMENT URL: https://www.couchbase.com/msa/ ## Main Service Agreement **Last updated:** September 23, 2025 ### Main Service Agreement **BY (I) ACCEPTING AN ORDER THAT REFERENCES THESE TERMS, (II) CREATING AN ACCOUNT TO USE THE COUCHBASE PRODUCTS, OR (III) USING ANY COUCHBASE PRODUCTS, YOU AGREE TO THE TERMS OF THE AGREEMENT. IF YOU REPRESENT AN ORGANIZATION, YOU REPRESENT AND WARRANT THAT YOU ARE AUTHORIZED TO AGREE TO THE AGREEMENT ON BEHALF OF YOUR ORGANIZATION.** **1. Definitions.** Capitalized terms used herein shall have the following definitions: “**Affiliate**” means any entity which controls, is controlled by, or is under common control with a party, where “control” means direct or indirect ownership or control of more than 50% of the voting interest in the subject entity. “**Authorized Users**” means Customer’s users to whom Customer grants access to the Product (including Customer’s personnel using the Product on Customer’s behalf). “**Cloud Service**” means the Couchbase Capella database-as-a-service and related cloud service functionalities and offerings made available to Customer under this MSA and the Capella Supplement. “**Couchbase Privacy Policy**” means the policy available at [https://www.couchbase.com/privacy-policy](https://www.couchbase.com/privacy-policy) (or any successor location), as updated from time to time. “**Customer**” means the entity that the user represents or, if that does not apply, the user individually. “**Customer Content**” means all content or data provided by or on behalf of Customer or Authorized Users in the Product. “**Documentation**” means technical documentation provided by Couchbase related to the applicable Product. “**Fees**” means the fees and charges (i) specified on an applicable Order, (ii) accrued through Customer’s usage of the Cloud Service, or (iii) otherwise payable to Couchbase under the Agreement. “**Order**” means a transaction document (such as an order form or statement of work) identifying Customer’s entitlements for the applicable Product and/or Professional Services, along with applicable Fees and terms, signed by both parties or accepted by Customer through an authorized third-party platform. **“Product”** means the Cloud Service, the Software, and/or other offerings (i) as set forth in an Order; or (ii) as otherwise made available to Customer under the Agreement, and their respective related technologies. **“Product Term” **means the time period stated on an Order during which Customer is authorized to utilize the applicable Products, Support (as defined below), Professional Services (as defined below), and Documentation. **“Software”** means the Couchbase Enterprise Edition Software and related self-managed products made available to Customer under this MSA and the Self-Managed Software Supplement. **“Supplement”** means the additional Product-specific terms available at [https://www.couchbase.com/legal/agreements/](https://www.couchbase.com/legal/agreements/) that apply to Customer’s use of the Products. Applicable Supplements form part of the Agreement and are attached hereto as the following Exhibits: [Self-Managed Software Supplement](https://www.couchbase.com/self-managed-software-supplement/) (Exhibit A) and [Capella Supplement](https://www.couchbase.com/capella-supplement/) (Exhibit B). The term “**including**” means including but not limited to. **2. Scope.** The terms of this Main Service Agreement (“MSA”), the addenda and Supplements incorporated by reference herein, any Orders hereunder, and, if applicable, the DPA (collectively, the “**Agreement**”) govern Customer’s access to and use of the Products and Couchbase services. In the event of any conflict between these terms, an Order, and/or the applicable DPA, the following order of precedence will apply (in descending order): (1) the DPA, if applicable, with respect to the processing of personal data, (2) the Order (subject to the terms of Section 9.2 below), (3) the applicable Supplement, and (4) these terms, only to the extent of such conflict. **3. Third-Party Services.** Couchbase may enable Customer to access and use (i) certain third-party products or services (e.g., a third-party service that integrates with the Product or is distributed with the Product) (“**Third-Party Services**”); or (ii) complementary products and functionalities developed by Couchbase, which may be subject to additional terms, including those available at [https://www.couchbase.com/capella-feature-specific-terms](https://www.couchbase.com/capella-feature-specific-terms) (or any successor location), as updated from time to time, which are incorporated by reference herein. Third-Party Services may be subject to third-party licenses provided by such third party or executed between Customer and such third party (in each case, a “**Third-Party License**”). Couchbase does not own, control, or license Third-Party Services. Customer acknowledges and agrees that (a) Customer shall be solely responsible for (I) its compliance with any such Third-Party License; and (II) the confidentiality, security, and integrity of any data Customer transfers to a Third-Party Service; and (b) Couchbase shall have no responsibility or liability whatsoever related to or arising out of any Third-Party Service, including for its installation, operation, support, or loss or compromise of data.  **4. Customer Responsibilities. **4.1. Except as otherwise expressly permitted in the Agreement, Customer shall not, shall not attempt to, and shall not permit any party (including any Authorized User) to: (i) access, copy or use the Product, Documentation, or any related reports, technologies or services in any manner except as expressly permitted in the Agreement; (ii) sell, resell, rent, lease, distribute, transfer, sublicense, market, commercialize or otherwise make available any part of the Product and/or Documentation to any third party, provided that Customer may use the Product, or any related reports, technologies or services in connection with an application Customer offers to its own end users if such end users cannot access the Product directly; (iii) access or use the Product and/or Documentation for the purposes of publicly benchmarking or publishing competitive analysis of the Product, or for developing, providing, or supporting products or services competitive to Couchbase; (iv) alter, translate, enhance, reverse engineer, decompile, or prepare any derivative work from or of the Products and/or Documentation, or otherwise attempt to derive or determine the source code, other proprietary information, or trade secrets from the Product or Documentation except where such restriction is prohibited; (v) remove or otherwise alter any Couchbase proprietary notices, trademarks, warranties, or disclaimers; or (vi) access or use the Product or Documentation in any manner or for any purpose that violates any applicable law or the rights of any person or entity. 4.2. If Customer does not comply with the license terms or the foregoing restrictions, Couchbase may (without refund or credit, if applicable, and without prejudice to any other rights or remedies Couchbase may have under the Agreement or at law), at its sole discretion: (i) terminate the Agreement (including all active Orders hereunder) thereby revoking Customer’s access to the Product and Documentation, or (ii) suspend Customer’s license to the Product and Documentation until Customer comes into compliance with such terms and restrictions. 4.3. Customer acknowledges that a breach of its obligations to Couchbase under the Agreement, other than payment obligations, will result in irreparable and continuing damage for which monetary damages may be insufficient, and agrees that Couchbase will be entitled to seek in addition to its other rights and remedies hereunder or at law, injunctive and/or other equitable relief. **5. Professional Services. **5.1. Couchbase may provide consulting services (which may result in reports, recommendations, or other deliverables) and training as expressly identified in an Order (collectively, “Professional Services”). Couchbase will render Professional Services on a commercially reasonable basis in a professional and workmanlike manner in accordance with the terms and conditions of the Agreement and the applicable Order. Couchbase may provide Professional Services using qualified subcontractors, provided that Couchbase remains responsible for any subcontractor’s compliance with the Agreement. Professional Services and any related reports, technologies or services are accepted when delivered unless otherwise set forth in an Order. 5.2. Unless explicitly set forth in an Order, any Professional Services purchased under the Agreement will expire upon the end of the applicable period set forth in an Order or after twelve (12) months if no expiration date is specified (in each case, the “**Services Expiration Date**”). Any unused Professional Services after such Services Expiration Date will expire without refund of any prepaid Fees. Unless otherwise stated in an Order, Customer will pay Couchbase’s reasonable travel and incidental expenses incurred in conducting (in relation to the Professional Services or otherwise) on-site activities at Customer’s site. **6. Support. **Except for any Previews (as defined below) or as otherwise set forth in the Agreement, Couchbase will provide Customer with the technical support services for the applicable Couchbase Product as described in the then-current Couchbase support policies at [https://www.couchbase.com/support-policy](https://www.couchbase.com/support-policy), as updated from time to time (“**Support**”) with the level of Support indicated on the applicable Order and paid for by Customer.  **7. Previews.** Customer may participate in or otherwise receive access to certain preview, test, alpha, beta, free, or trial versions of the Products (each, a “**Preview**”) in Couchbase’s sole discretion, subject to the restrictions generally applicable to the Product and any additional requirements set forth by Couchbase. Customer shall not, and shall not permit any third party to, use any Preview for any purpose other than to evaluate the Preview functionality or provide feedback, and shall not use a Preview for any data subject to any compliance or legal requirements. Any Preview is provided without Support or any servicing obligations and may contain bugs and other functional issues. ANY AND ALL PREVIEWS ARE PROVIDED AS-IS AND WITHOUT ANY WARRANTY OR INDEMNITY. Couchbase and its Affiliates and licensors will not be liable for any harm or damages related to Previews, including if Couchbase terminates Customer’s access to or use of any Preview. Any non-public information regarding a Preview is the Confidential Information of Couchbase. Couchbase may discontinue any Preview at any time in its sole discretion and is under no obligation to make Previews generally available or maintain Customer’s access to any Preview. **8. Proprietary Rights. **8.1. Except for any licenses granted under the Agreement, Couchbase and its licensors retain all right, title, and interest in and to the Products (including the source code, any and all improvements, enhancements, modifications, or derivatives thereto), the Documentation, and Professional Services (including associated deliverables), including all intellectual property rights therein, and nothing in the Agreement will be construed as conferring by implication, acquiescence, estoppel, or otherwise, any license or other right upon Customer. 8.2. Any third-party open-source software components included in the Products will be governed by the terms of the applicable open-source license conditions and/or copyright notices that can be found in the licenses file, Documentation, or materials related to the applicable Product. 8.3. Except as expressly stated in the Agreement, Customer retains all right, title, and interest in and to the Customer Content, including all intellectual property rights therein. 8.4. Couchbase may use any suggestions, feedback, or information that Customer makes available to Couchbase regarding the Couchbase Products, Support, Professional Services and/or the Documentation but excluding Customer Content (“**Feedback**”) without obligation to Customer and Customer hereby irrevocably assigns to Couchbase all right, title, and interest in and to the Feedback. 8.5. If Customer is the United States Government or any contractor thereof, all licenses granted hereunder are subject to the following: (i) for acquisition by or on behalf of civil agencies, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of the Agreement and as specified in Subpart 12.212 of the Federal Acquisition Regulation (FAR), 48 C.F.R.12.212, and its successors; and (ii) for acquisition by or on behalf of the Department of Defense (DOD) and any agencies or units thereof, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of the Agreement and as specified in Subparts 227.7202-1 and 227.7202-3 of the DOD FAR Supplement, 48 C.F.R.227.7202-1 and 227.7202-3, and its successors, manufacturer is Couchbase, Inc. **9. Fees, Payment Terms and Taxes. **9.1.** Fees.** Customer will pay Couchbase applicable Fees in accordance with this Section. Couchbase calculates and invoices Fees as agreed between Couchbase and Customer in an Order and/or the applicable Supplement.  9.2. **Ordering via PO.** If Customer sends Couchbase a purchase order (“**PO**”) in lieu of executing an Order, the PO will be deemed an offer which Couchbase may accept. In such a case, only the commercial details listed on the PO will be considered part of the contract created (exclusive of any pre-printed terms on the PO). Any other terms on the PO which either (i) conflict with the terms of the Agreement, or (ii) are not agreed under the Agreement, will be void and without effect, even if Couchbase signs the PO. All accepted POs will automatically be governed by the Agreement (even if the PO does not explicitly reference the Agreement). It is expressly agreed that this Section will apply to any PO sent by Customer and accepted by Couchbase.  9.3.** Payment Terms. **Unless otherwise agreed between Customer and Couchbase, all payments of Fees under the Agreement shall be in the currency stated in the Order and paid using one of the payment methods supported by Couchbase. Couchbase may issue invoices to Customer via email or through the Cloud Service. Unless otherwise stated in the applicable Order, Customer shall pay for all invoices issued by Couchbase to Customer under the Agreement within thirty (30) days of the date of the invoice, even if such invoice does not reference a Customer purchase order number. Except as otherwise agreed between the parties in writing, Couchbase will invoice Customer upon the execution of an applicable Order. For multi-year deals and unless otherwise stated in an Order, Customer shall remit (and Couchbase shall receive) payment of the applicable annual Fees on or before the Product Term anniversary. For invoiced amounts, late payments may, in Couchbase’s discretion, bear interest at the lesser of one and one half percent (1½%) per month or the maximum rate allowed by applicable law, and Customer shall reimburse Couchbase for all reasonable costs and expenses (including attorneys’ fees) incurred in collecting any overdue amounts. All amounts paid and payable by Customer under the Agreement are non-cancelable and non-refundable, not subject to the Limitation of Liability Section below, and shall be paid to Couchbase without any setoff, counterclaim, or deduction. If Customer purchases licenses or services related to the Products through a third party, then Customer’s agreement with that third party will govern the payment terms in place between Customer and such third party. 9.4. **Taxes**. All Fees payable by Customer are exclusive of applicable taxes and duties (such as, without limitation, VAT, Service Tax, GST, excise taxes, sales and transactions taxes, and gross receipts tax (collectively, the “**Transaction Taxes**”)). If applicable, Couchbase may charge, and Customer shall pay, all Transaction Taxes that Couchbase is legally obligated or authorized to collect from Customer. Customer will provide such information to Couchbase as reasonably required to determine whether Couchbase is obligated to collect Transaction Taxes from Customer. Couchbase will not collect, and Customer will not pay any Transaction Taxes for which Customer furnishes a properly completed exemption certificate or a direct payment permit certificate for which Couchbase may claim an available exemption from such Transaction Taxes. All payments made by Customer to Couchbase under the Agreement will be made free and clear of any deduction or withholding, as may be required by law. If any such deduction or withholding (including but not limited to cross-border withholding taxes) is required on any payment, Customer will pay such additional amounts as are necessary so that the net amount received by Couchbase is equal to the amount then due and payable under the Agreement. Couchbase will provide Customer with tax forms that are reasonably requested to reduce withholding or deduction for taxes with respect to payments made under the Agreement. **10. Records Retention and Audit. **During any Product Term and for at least one (1) year thereafter, Customer shall maintain complete and accurate records to permit Couchbase to verify Customer’s compliance with the Agreement (including Customer’s compliance with its obligations post-termination or expiration), and provide Couchbase with such records within ten (10) days of request. Upon at least thirty (30) days prior written notice, but no more than once in any twelve (12) month period, Couchbase may audit Customer’s use of the Product solely as necessary to verify Customer’s compliance with the terms of the Agreement during the Product Term and for one (1) year thereafter. Any such audit will be conducted during regular business hours at Customer’s facilities and will not unreasonably interfere with Customer’s business activities. Customer will provide Couchbase with access to the relevant Customer records and facilities.** ** **11. Confidentiality. **11.1 Customer and Couchbase will maintain the confidentiality of the other party’s Confidential Information. “**Confidential Information**” means any proprietary information disclosed by one party (“**Disclosing Party**”) to the other party (“**Receiving Party**”) during, or prior to entering into, the Agreement that Receiving Party should know is confidential or proprietary based on the nature of the information and circumstances surrounding the disclosure, including the Products, non-public technical information, business information (including pricing), roadmaps, benchmarks, security measures, and reports. Confidential Information does not include information that (i) is or becomes generally known to the public through no fault of or breach of the Agreement by the Receiving Party; (ii) is rightfully known by the Receiving Party at the time of disclosure without an obligation of confidentiality to the Disclosing Party; (iii) is independently developed by the Receiving Party without use of the Disclosing Party’s Confidential Information; or (iv) the Receiving Party rightfully obtains from a third party without restriction on use or disclosure. 11.2. The Receiving Party agrees not to use Disclosing Party’s Confidential Information for any purpose except as necessary to fulfill its obligations and exercise its rights under the Agreement. The Receiving Party will protect the secrecy of and prevent disclosure and unauthorized use of such Confidential Information using the same degree of care that it takes to protect its own confidential information and in no event will use less than reasonable care. 11.3. Upon termination of the Agreement, the Receiving Party will, at the Disclosing Party’s option, promptly return or destroy (and provide written certification of such destruction) the Disclosing Party’s Confidential Information. A party may disclose the other party’s Confidential Information only to the extent required by law or regulation. **12. DISCLAIMER OF WARRANTY. **THE COUCHBASE PRODUCTS, DOCUMENTATION AND ANY PROFESSIONAL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, INCLUDING THAT THE PRODUCTS, DOCUMENTATION OR PROFESSIONAL SERVICES PROVIDED WILL MEET CUSTOMER’S REQUIREMENTS, WILL OPERATE IN THE COMBINATIONS CUSTOMER MAY SELECT FOR USE, WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, COMPLETE, OR FREE OF HARMFUL CODE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY INFORMATION OR ADVICE GIVEN BY COUCHBASE OR ANY OF ITS AFFILIATES OR LICENSORS (COLLECTIVELY, THE “**COUCHBASE PARTIES**”) WILL CREATE ANY WARRANTY. THE COUCHBASE PARTIES (i) DO NOT CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, AND THE PRODUCTS MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH COMMUNICATIONS FACILITIES, (ii) ARE NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGES RESULTING FROM SUCH PROBLEMS, AND (iii) ARE NOT RESPONSIBLE FOR ANY ISSUES RELATED TO THE PERFORMANCE, OPERATION, OR SECURITY OF THE PRODUCTS THAT ARISE FROM CUSTOMER’S ACTIONS OR OMISSIONS (INCLUDING CUSTOMER’S CONFIGURATION OF THE PRODUCTS IN A MANNER OTHER THAN AS SPECIFICALLY RECOMMENDED BY COUCHBASE) OR ANY THIRD-PARTY CONTENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COUCHBASE PARTIES HEREBY DISCLAIM ALL WARRANTIES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AVAILABILITY, NON-INFRINGEMENT, AND TITLE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE. CUSTOMER ACKNOWLEDGES THAT THE PRODUCTS ARE NOT SPECIFICALLY DESIGNED, MANUFACTURED, OR INTENDED FOR USE IN THE PLANNING, CONSTRUCTION, MAINTENANCE, CONTROL, OR OPERATION OF NUCLEAR FACILITIES, AIRCRAFT COMMUNICATION, NAVIGATION, OR CONTROL SYSTEMS, WEAPONS SYSTEMS, DIRECT LIFE SUPPORT SYSTEMS, OR SIMILAR SYSTEMS THAT COULD LEAD TO DEATH, PERSONAL INJURY, OR SIGNIFICANT PHYSICAL DAMAGE. **13. Indemnification. **13.1 **Couchbase Indemnification**. Couchbase will indemnify and defend Customer from and against any damages finally awarded against Customer resulting from any third-party claim that the non-open source components of the Products, Documentation, or Professional Services infringe or misappropriate such third party’s intellectual property rights; provided that: (i) Customer promptly notifies Couchbase of the claim; (ii) Customer gives Couchbase all necessary information regarding the claim and reasonably cooperates with Couchbase; (iii) Customer allows Couchbase exclusive control of the defense and all related settlement negotiations; (iv) Customer does not admit fault or liability with respect to the Agreement, Customer’s actions or those of Couchbase; and (v) Customer agrees any damage award does not include any Fees owed to Couchbase.  13.2. **Customer Indemnification**. Customer will indemnify and defend the Couchbase Parties from and against any claims, proceedings, liabilities, costs, or damages arising out of or in connection with any third-party claim concerning: (i) Customer’s or any of its users’ use or combination of, or access to the Products or Support, other than as permitted by the Agreement; (ii) violation of third party rights (including without limitation any intellectual property rights) arising out of or relating to Customer’s data or content; and (iii) any breach of the Agreement or applicable law by Customer or any of its users. Couchbase will: (a) promptly notify Customer of the relevant claim; (b) give Customer all necessary information regarding the claim and reasonably cooperate with Customer; (c) allow Customer exclusive control of the defense and all related settlement negotiations, provided that Couchbase may participate in the defense and related settlement negotiations with counsel of its own choosing; and (d) not admit fault or liability on behalf of Customer. 13.3.** Enjoinment**. Without limiting the foregoing, and notwithstanding anything to the contrary in the Agreement, if use of the applicable Product, Documentation, or Professional Services is enjoined, or Couchbase determines that such use is likely to be enjoined, Couchbase will, at its sole option and expense: (i) procure for Customer the right to continue using the affected portion of the applicable Product, Documentation, or Professional Services; (ii) replace or modify the affected portion of the Product, Documentation, or Professional Services that infringe so that they do not infringe; or (iii) if either option (i) or (ii) is not commercially feasible in Couchbase’s reasonable opinion, as applicable, terminate the affected portions of the Product and Professional Services and in the case of such termination, refund Customer a pro-rata amount of the Fees for the affected portions of the Product or Professional Services. 13.4.** Exclusions.** Under no circumstance will Couchbase incur any liability: (i) arising out of Customer’s failure to use the Products in accordance with the Agreement; (ii) arising out of modifications made by Customer or a third party to the Products; (iii) attributable to any third-party open source software components; (iv) arising out of the use, operation or combination of the Products with software, services, technology, content, data, equipment or materials not provided by Couchbase; (v) the use of any non-current version of the Products provided that Couchbase has given reasonable written notice to Customer to migrate to the then-current version of the Products (unless the infringing portion is also in the then-current, unaltered release); (vi) Couchbase’s compliance with any materials, designs, specifications or instructions provided by Customer; or (vii) arising out of Customer’s continuation of the allegedly infringing activity after being notified of the alleged infringement claim. The Couchbase indemnification obligations will also not apply to any claim to the extent it arises from any matter for which Customer is obligated to indemnify Couchbase. 13.5. **Exclusive Remedy**. The terms of this Section constitute the entire liability of Couchbase and Customer’s sole and exclusive remedy under the Agreement with respect to this Section. **14. LIMITATION OF LIABILITY. **TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL: (i) EITHER PARTY BE LIABLE TO THE OTHER OR TO ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION ARISING OUT OF OR RELATED TO THE AGREEMENT, CUSTOMER’S INABILITY TO USE THE PRODUCTS, DOCUMENTATION, OR THE PROFESSIONAL SERVICES IN ACCORDANCE WITH AND SUBJECT TO THE AGREEMENT; AND (ii) EITHER PARTY’S AGGREGATE LIABILITY TO THE OTHER FOR ALL LOSSES, CLAIMS AND DAMAGES (EXCEPT FOR FEES OWED UNDER THE AGREEMENT) EXCEED THE TOTAL AMOUNT OF FEES PAID OR PAYABLE BY CUSTOMER FOR THE APPLICABLE PRODUCT UNDER THE AGREEMENT IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT FIRST GIVING RISE TO THE LIABILITY. All limitations and exclusions of liability in the Agreement will apply even if the above stated remedies fail of their essential purpose and regardless of the form or source of claim or loss, whether the claim or loss was foreseeable, and whether the Couchbase Parties have been advised of the possibility of the claim or loss. **15. Term and Termination. **15.1.** Term**. Unless otherwise stated in an Order, this Agreement is effective as of the date of Customer’s acceptance of this Agreement and will continue until terminated in accordance with this Agreement. 15.2. **Supplement Term.** A Supplement will begin on the earlier of (1) the date Customer begins to use the applicable Product or (2) the date Customer executes an Order for the applicable Product and will continue until the expiration of the Product Term. 15.3.** Termination**. Subject to Couchbase’s rights under Section 15.4 below, either party may terminate an Order or the Agreement if the other party materially breaches its obligations hereunder and such breach remains uncured for thirty (30) days following written notice of the breach (“**Cure Period**”), provided that Customer must exercise such termination right within thirty (30) days of the end of the Cure Period. Customer’s obligation to make a payment of any outstanding, unpaid fees shall survive termination of an Order or the Agreement. The Agreement will automatically terminate without notice to Customer ninety (90) days after the expiration of the last to expire Order in effect hereunder.  15.4.** Effect of Termination**. Upon termination or expiration of all active Orders or the Agreement, Customer shall (i) immediately cease any and all access to and delete the Products and Documentation (except as explicitly permitted to be retained by Customer in an Order) and all copies thereof; (ii) delete all Customer account information and Authorized User accounts; and (iii) immediately pay any outstanding Fees. Couchbase shall have no obligation to store (and may irretrievably destroy) all Customer Content (including backup data) after termination or expiration of the relevant Order or the Agreement. Provisions of the Agreement related to the following will survive termination or expiration of the Agreement: Customer Content, Third-Party Services, Customer Responsibilities, Previews, Proprietary Rights, Fees, Payment Terms and Taxes, Term and Termination, Confidentiality, Disclaimer of Warranty, Limitation of Liability, and General, and all others that by their sense and context are intended to survive the execution, delivery, performance, termination, or expiration of the Agreement. **16. General. **16.1. **Export Compliance. **Customer understands that the Products and related technology and services are subject to export control laws and regulations of the United States and other jurisdictions. Couchbase and Customer each represent that it is not named on any U.S. government denied-party list. Customer shall comply with all international and domestic export and economic sanctions laws or regulations that apply to Customer, the Products and any related technology or services. In furtherance of this obligation, Customer shall ensure that: (a) Customer’s users do not use the Products or related technology or services in violation of any export restriction or embargo issued by the United States; and (b) it does not provide access to the Products or related technology or services to: (i) persons on the U.S. Department of Commerce’s Denied Persons List or Entity List, or the U.S. Treasury Department’s list of Specially Designated Nationals; (ii) military or military intelligence end-users or for military or military intelligence end-use; or (iii) parties engaged in activities directly or indirectly related to the proliferation of weapons of mass destruction. 16.2. **Force Majeure. **Neither party will be liable for any delay or failure in performance (except for any payment obligations by Customer) due to causes beyond its reasonable control.  16.3. **Publicity. **Customer agrees that Couchbase may include the Customer’s name and logo in client lists and marketing materials that Couchbase may publish for promotional purposes from time to time and grants Couchbase a limited license to its trademark solely for this purpose, provided that Couchbase complies with Customer’s branding guidelines.  16.4. **Assignment. **Customer may not assign the Agreement, in whole or in part, by operation of law or otherwise, without Couchbase’s prior written consent. Any attempt to assign the Agreement without such consent will be null and of no effect. Subject to the previous sentence, the Agreement will bind and inure to the benefit of each party’s successors and permitted assigns.  16.5. **Severability and Waiver. **If for any reason a court of competent jurisdiction finds any provision of the Agreement invalid or unenforceable, that provision of the Agreement will be enforced to the maximum extent permissible and the other provisions of the Agreement will remain in full force and effect. The failure by either party to enforce any provision of the Agreement will not constitute a waiver of future enforcement of that or any other provision. All waivers must be in writing and signed by both parties.  16.6. **Notices**. Any notice or communication provided by Couchbase under the Agreement may be provided by posting a notice on the Couchbase website by mail, or via email to the relevant address associated with Customer’s account. Any notice or communication provided by Customer under the Agreement shall be provided to Couchbase by certified mail, return receipt requested, to Couchbase Inc., Attn: Legal Department, 3155 Olsen Drive, Suite 150, San Jose, CA 95117, United States, with a copy emailed to legal@couchbase.com. 16.7. **Governing Law and Venue. **The Agreement is governed by the laws of the State of California, USA, excluding its conflicts of law rules. The parties expressly agree that the UN Convention for the International Sale of Goods will not apply. Any legal action or proceeding arising under the Agreement will be brought exclusively in the federal or state courts located in Santa Clara County, California and the parties hereby irrevocably consent to personal jurisdiction and venue therein. 16.8. **Entire Agreement and Amendments. **The Agreement constitutes the entire agreement and supersedes all prior or contemporaneous oral or written agreements regarding its subject matter, including any agreement on confidentiality previously executed by the parties. The Agreement may be executed in any number of counterparts, each of which shall be deemed an original, but all of which together shall constitute one instrument. Signatures transmitted electronically shall be deemed original signatures. Furthermore, no additional or conflicting terms stated on any other document will have any force or effect and are hereby rejected unless expressly agreed upon by the parties’ duly authorized representatives in writing. Except as otherwise set forth in the Agreement or any Order, Couchbase may modify the Agreement (including the Support terms and Service Level Agreement) at any time by posting a revised version at Couchbase’s website at [https://www.couchbase.com](https://www.couchbase.com) or the applicable website used to provide the Cloud Service, or by otherwise notifying Customer in accordance with Section 16.6. By continuing to use the Products after the effective date of any such modifications to the Agreement, Customer agrees to be bound by the Agreement, as modified. The date Couchbase last modified this MSA and/or any applicable Supplement is set forth at the beginning of each document. Notwithstanding the foregoing, any Orders placed under the current version of the Agreement may only be modified by a mutually signed amendment by the parties. 16.9. **No Prejudice**. Except as expressly stated in the Agreement, the exercise by either party of any of its remedies under the Agreement will be without prejudice to its other remedies under the Agreement or otherwise.  16.10. **Relationship of the Parties. **The parties to the Agreement are independent contractors and the Agreement will not establish any relationship of partnership, joint venture, employment, franchise, or agency between the parties. Neither party will have the power to bind the other party or incur obligations on the other party’s behalf without the other party’s prior written consent.  16.11. **Future Functionalities. **Customer has not relied on the availability of any future version of the Products or any future product in making its decision to enter into the Agreement or any Order. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Meet Your Best New Caching Solution URL: https://www.couchbase.com/caching-comparison/ ## Industry-Leading Distributed Caching Cache frequently used data in memory to boost performance and reduce costs [Try Free](https://cloud.couchbase.com/sign-up)  Whitepaper ### High-performance applications with distributed caching: Choosing the right solution [Read Whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/High_Performance_With_Distributed_Caching_Couchbase.pdf) CHALLENGES ### Get integrated caching from a complete NoSQL solution Couchbase excels in rapid caching with its memory-first design, and ensures a comprehensive caching solution by expertly managing other key aspects like synchronization, scalability, and adaptability. - Challenge #1 ### Management Couchbase automates syncing and failover recovery in caching across data centers and regions. [Learn more](https://docs.couchbase.com/cloud/clusters/xdcr/xdcr.html) - CHALLENGE #2 ### Scaling Couchbase balances efficient indexing with scalable, multi-dimensional growth. [Learn more](https://docs.couchbase.com/cloud/clusters/scale-database.html) - CHALLENGE #3 ### Flexibility Couchbase integrates JSON, sub-document ops, and real-time analytics in caching. [Learn more](https://www.couchbase.com/use-cases/application-flexibility/) COMPARE ### Key caching features of Couchbase vs. the competition What's includedJSON supportSub-document accessReal-time analyticsSecondary indexingScalabilityMulti-dimensional scalingReplication across data centersContainer/KubernetesDBaaS on all major public cloud providersHA replication/failoverCouchbaseRedisRequires additional moduleLacks complex query capabilitiesBasic indexing, not complex queriesLacks advanced shardingNot fully automaticMemcachedLacks advanced shardingBasic Kubernetes supportOracle CoherenceLacks deep analytics toolsLimited capability CUSTOMERS ### Caching success stories  -  -  -    > "Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s caching systems." > **Michael Kehoe**, Senior Staff Site Reliability Engineer, LinkedIn 10+ million queries per second < 4 ms average latency [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/)  > “Couchbase was able to embrace with us our vision to the cloud, and that we wanted to operate data stores directly on PaaS.” > **Vincent Bersin**, Unit Manager, NoSQL Solutions, Amadeus 20M operations per second < 2.5 ms response times [Read Customer Story](https://www.couchbase.com/customers/amadeus/) [See all stories](https://www.couchbase.com/customers/)  > "None of the other solutions came even close to Couchbase’s broad enterprise capabilities." > **Aviram Agmon**, CTO, Maccabi Health Care 2.3 million customers on a single app 0 downtime for thousands of daily connections [Read Customer Story](https://www.couchbase.com/customers/maccabi/) [See all stories](https://www.couchbase.com/customers/) ### High-performance applications with caching Distributed caching enhances app performance, reduces cost, and is scalable [Read Whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/High_Performance_With_Distributed_Caching_Couchbase.pdf) Resources ### Related resources -  VIDEO #### Use case: App performance problems Watch the video -  DOCUMENTATION #### Couchbase’s fully integrated caching layer [Read the docs](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/memory-and-storage.html) -  CONCEPT #### What is an in-memory database? [Learn more](https://www.couchbase.com/resources/concepts/in-memory-database/) [See All Resources](https://www.couchbase.com/resources?content=customer_usecases) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Product Release URL: https://www.couchbase.com/products/releases/ COUCHBASE SUMMER RELEASE ## One Governed Data Layer for Production AI Agents Couchbase AI Data Plane™ gives production AI agents persistent memory, governed data access, and fast context retrieval across cloud, self-managed, hybrid, edge, and lakehouse environments. [Learn More](https://www.couchbase.com/products/ai-services/) [Register for webcast](https://info.couchbase.com/your-agents-are-smart-your-data-layer-isnt-ready-2026july)  82.3% Agent Memory score on the LoCoMo benchmark 94% recall on LongMemEval-M single session 69.4% Overall score on LongMemEval-S ### The data layer for production AI agents Couchbase AI Data Plane gives production AI agents persistent memory, governed data access, tool and prompt visibility, and fast context retrieval across cloud, self-managed, hybrid, edge, and air-gapped environments. It brings Agent Memory, MCP Server, and Agent Catalog together on Couchbase. - ### Give agents memory Maintain short- and long-term memory across sessions, restarts, users, and frameworks. - ### Govern AI and agents Keep prompts, tools, traces, and memory in one governed layer teams inspect with SQL++. - ### Connect agent data Give agents standardized access to operational data, vectors, documents, and tools. - ### Control AI costs Reduce token costs by orders of magnitude with persistent, cumulative agent recollection. ### New AI Data Plane capabilities, built for production Streamline deployment of AI agents from pilot to production with persistent Agent Memory, Apache Iceberg lakehouse federation, and Rust support. And for mobile, Bluetooth peer-to-peer sync and React Native support. - ### Agent Memory Persistent short/long-term memory across sessions, tested on LangGraph, CrewAI, and LlamaIndex. - ### Apache Iceberg federation Query Iceberg lakehouse tables in place from Enterprise Analytics 2.2, with no ETL or data duplication. - ### Bluetooth peer-to-peer sync Couchbase Lite 4.1 syncs data over Bluetooth in fully disconnected, zero-network edge environments. - ### React Native Couchbase Lite React Native SDK 1.1 for high-performance cross-platform apps. - ### Rust SDK Async-native access to key-value, query, full-text search, and vector indexing. - ### Couchbase Trino connector Run federated SQL queries against your Couchbase database using Trino's distributed query engine.** (coming soon)** ### Also in this release Advancements in key Couchbase Operational Data Platform features.  ### Capella iQ multi-model Choose AWS Bedrock or OpenAI, governed by org-level provider policies. ### Agent Catalog Now an enterprise-supported component for discoverable, governed agent tooling. ### Sync Gateway 4.1 Rolling upgrades, faster large-dataset resync, and system metadata isolation. ### Edge Server 1.1 Client-level access control, CORS, credential rotation, and Windows/ARM support. ### Azure XDCR over Private Link Cross data center replication over private connectivity, off the public internet. ### MCP Server Enterprise-supported, self-managed MCP server for standardized Model Context Protocol integration. ### One governed data layer for AI and agents Production agents need memory, tools, prompts, operational data, traces, and context, but those assets often live in scattered systems. Couchbase keeps them in one governed data layer, giving teams visibility into what an agent used, which prompt version was involved, and what data shaped the response. ### Inspect agent behavior Keep prompts, tools, traces, memory, and operational data together and query them with SQL++ to see exactly what an agent used and why it responded. ### Standardized data access The Couchbase MCP Server gives agents standardized access to operational data, documents, and cache without a separate integration tier. ### Reusable across teams Agent Catalog makes prompts, tools, and end-to-end traces discoverable so teams can inspect, reuse, and govern agent behavior across applications. ### Framework-agnostic memory Agent Memory works across LangGraph, CrewAI, and LlamaIndex, so teams can switch or combine frameworks without rebuilding memory infrastructure.  ### What customers are saying -   > "As we’ve scaled into agentic workloads, this was a natural extension to our partnership." > **Patrick Ferriter**, SVP of Product, Agora 0.5 second agentic transaction target 4 real work agentic AI use cases [Read Customer Story](https://www.couchbase.com/customers/agora/) [See all stories](https://www.couchbase.com/customers/) -   > "What Couchbase has done with SQL++ has been one of the most innovative things done in the database space in decades." > **Bill House**, VP of Engineering, SWARM Engineering 400% faster planning $1M+ savings per optimization [Read Customer Story](https://www.couchbase.com/customers/swarm-engineering/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s systems.” > **Michael Kehoe**, Senior Staff Site Reliability Engineer, LinkedIn 10M+ queries per second <4MS avg latency for 2.5+ billion items [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/) ### Want to learn more? #### Webcast: Your Agents Are Smart. Your Data Layer Isn’t Ready. In this webcast and demo, we’ll show you how to ensure your AI agent doesn’t join the graveyard of pilots that never ship. You’ll learn how: - AI Data Plane unifies memory, governed data access, and agent observability into one layer - Agent Memory gives agents persistent recall, making them smarter and more personalized over time - Agent Catalog, with agentic app tracing, makes every prompt, tool call, and decision inspectable and auditable [Register Now](https://info.couchbase.com/your-agents-are-smart-your-data-layer-isnt-ready-2026july) #### Blog: Your AI Agents Are Stuck in Pilot. It's a Data Problem, Not a Model Problem. Learn why enterprise AI initiatives routinely stall in the pilot phase due to foundational data challenges. - Discover how the Couchbase AI Data Plane collapses scattered data services into a single governed layer running natively across cloud, self-managed, and edge architectures. - Deep dive into the three pillars making production-grade agents possible: framework-agnostic Agent Memory, standards-based MCP Server data connectivity, and an auditable Agent Catalog. - Find out how integrating semantic caching at the data layer slashes response times and controls costs. [Read Blog](https://www.couchbase.com/blog/your-ai-agents-are-stuck-in-pilot-its-a-data-problem-not-a-model-problem/) ### Agent Memory Trial Try Agent Memory and see how AI agents can retain context across sessions, users, and frameworks, while reducing custom memory, retrieval, and access-control logic. [Request Trial](https://www.couchbase.com/downloads?family=ai-data-plane)  #### Start building Explore docs, tutorials, and examples for building production AI agents with Couchbase. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase and start building agent-ready applications in just a few clicks. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Talk with Couchbase about moving AI agents from pilot to production. [Contact us](https://www.couchbase.com/contact/) --- ### Products XDCR URL: https://www.couchbase.com/products/xdcr/ ## Cross Data Center Replication Cross data center replication (XDCR) is an automatic feature of Couchbase that replicates data across data centers, cloud regions, and even cloud providers. XDCR is bidirectional and includes built-in conflict resolution. It’s designed to provide high availability and global distribution of data, enabling the best possible performance for enterprise applications. [Download Now](https://www.couchbase.com/downloads/) [Learn More](https://info.couchbase.com/rs/302-GJY-034/images/High_Availability_Disaster_Recovery_Globally_Distributed_Data_XDCR_.pdf)  WHITEPAPER ### High availability and disaster recovery for globally distributed data [Read the paper](https://info.couchbase.com/rs/302-GJY-034/images/High_Availability_Disaster_Recovery_Globally_Distributed_Data_XDCR_.pdf) ### Flexible replication across Couchbase clusters Couchbase XDCR provides simplified data replication technology that enables enterprises to have five-nines data availability, global distribution of data, flexible replication topologies, and a hybrid/multicloud strategy, all while operating at the speed of network. #### Cost-effective solution for geo-distribution of data, high availability, and hybrid deployments ### Global Provide consistent user experiences to your entire global audience with minimal latency. [Learn more](https://docs.couchbase.com/cloud/clusters/xdcr/xdcr.html) ### Continuous Ensure minimal impact to business continuity during crises such as catastrophic failures at the data center or the regional level. [Learn More](https://docs.couchbase.com/cloud/clusters/xdcr/manage-xdcr-replications.html#create-replication) ### Flexible Gain the flexibility to deploy anywhere, anytime on literally any platform or a combination of platforms (on premises, any cloud, containers). [Learn More](https://docs.couchbase.com/server/current/manage/manage-xdcr/xdcr-management-overview.html) ### Consistent Automatically replicate data across a worldwide deployment automatically and securely in both directions without human intervention. [Learn More](https://docs.couchbase.com/cloud/clusters/xdcr/manage-xdcr-replications.html#between-capella-dbs) ### XDCR key capabilities Cross data center replication (XDCR) replicates data between clusters to provide protection against data center failure, and to provide high-performance data access for globally distributed, mission-critical applications. By replicating data across a distributed environment, you spread the workload to ensure consistency and responsiveness for mission-critical applications. - ### Deployment flexibility XDCR allows you to globally distribute data to meet the demands of a worldwide user base. - ### High availability Distributed workloads provide fault tolerance to maximize uptime and keep business running. - ### Consistency and security XDCR happens behind the scenes to ensure that data is seamlessly and securely replicated across the app ecosystem. ### Unmatched resource utilization and flexibility in replication topologies Complex XDCR topologies offer a high degree of resource utilization with high availability and responsiveness. They also act as hot standby in case of failures, with each cluster capable of taking reads and writes. [Learn More](https://www.couchbase.com/blog/understanding-xdcr-part-1/)   ### Tuning parameters for use cases and cost savings Conserve bandwidth with the ability to compress, filter data, cap bandwidth consumption, and set replication priorities. For cloud deployments, bandwidth conservation leads to direct cost savings. XDCR filtering options can be used for multiple use cases, including geolocation and geofencing. [Learn More](https://www.couchbase.com/blog/deep-dive-cross-data-center-replication-xdcr/) ### Easy setup and multiple use cases Couchbase XDCR can be set up with just a few clicks in just a couple of minutes. You can use XDCR to migrate Couchbase data from one platform to another and avoid vendor lock-in. You can also deploy in a hybrid environment to get the best of both worlds. [Learn More](https://www.couchbase.com/blog/replicate-nosql-data-between-datacenters-with-couchbase-xdcr/)  ### What customers are saying -   > “Couchbase is a trifecta of value. We get more features, save time, and spend less money all at once.” > **Philip Lupercio**, VP of Technology, BroadJump 500% improvement in query performance 50% reduction in overall storage needs [Read Customer Story](https://www.couchbase.com/customers/broadjump/) [See all stories](https://www.couchbase.com/customers/) -   > “Harnessing the power of the cloud through Capella allowed us to deploy applications in multiple regions in parallel quickly and seamlessly.” > **Jae Beom Cho**, Director of Game Infrastructure, Nexon 20 minutes to launch new regions [Read Customer Story](https://www.couchbase.com/customers/nexon/) [See all stories](https://www.couchbase.com/customers/) -   > “What we value a lot is that Couchbase was able to embrace our vision to the cloud, and the fact that we wanted to operate data stores directly on PaaS.” > **Vincent Bersin**, Unit Manager, NoSQL Solutions, Amadeus IT Group <2.5 ms response times 20 million operations per second [Read Customer Story](https://www.couchbase.com/customers/amadeus/) [See all stories](https://www.couchbase.com/customers/) -   > “With Couchbase, building these resilient large solutions, it puts us in a good place to really achieve our goal of a perfect customer experience.” > **Scott Carney**, Director of Software Development, Comcast 40+ million documents 61K users [Read Customer Story](https://www.couchbase.com/customers/comcast/) [See all stories](https://www.couchbase.com/customers/) ### Cross data center replication (XDCR) management overview Learn how XDCR provides an easy way to replicate data from one cluster to another. [Read the Docs](https://docs.couchbase.com/server/current/manage/manage-xdcr/xdcr-management-overview.html) ### Explore related resources -  DOCUMENTATION #### Introduction to XDCR [Read the docs](https://docs.couchbase.com/server/current/learn/clusters-and-availability/xdcr-overview.html) -  WHITEPAPER #### High availability and disaster recovery for globally distributed data [Read the paper](https://info.couchbase.com/rs/302-GJY-034/images/High_Availability_Disaster_Recovery_Globally_Distributed_Data_XDCR_.pdf) -  BLOG #### Data replication and synchronization in Couchbase [Read the blog](https://www.couchbase.com/blog/couchbase-replication-and-sync/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com/contact/) --- ### SDK & Connector Compatibility URL: https://www.couchbase.com/products/developer-sdk/compatibility/ ## SDK & Connector Compatibility Get new features of Couchbase Server with the newest SDKs and Connectors ### Couchbase Server #### 7.1 SDKRecommended VersionAvailable Features Java3.3 [Compatibility notes](https://docs.couchbase.com/java-sdk/current/project-docs/compatibility.html#couchbase-feature-availability-matrix)KV and SQL++ Transactions support. Platform support for Linux Alpine OS, Apple M1, and AWS Graviton2. Management API for Eventing, Index Management  for Scopes & Collections, and more. .NET3.3 [Compatibility notes](https://docs.couchbase.com/dotnet-sdk/current/project-docs/compatibility.html#couchbase-new-feature-availability-matrix)KV and SQL++ Transactions support. Platform support for Linux Alpine OS, Apple M1, and AWS Graviton2. Management API for Eventing, Index Management  for Scopes & Collections, and more. GO2.5 [Compatibility notes](https://docs.couchbase.com/go-sdk/current/project-docs/compatibility.html#couchbase-new-feature-availability-matrix)KV and SQL++ Transactions support. Platform support for Linux Alpine OS, Apple M1, and AWS Graviton2. Management API for Eventing, Index Management  for Scopes & Collections, and more. C3.3 [Compatibility notes](https://docs.couchbase.com/c-sdk/current/project-docs/compatibility.html#couchbase-new-feature-availability-matrix)Platform support for Linux Alpine OS, Apple M1, and AWS Graviton2. Management API for Eventing, Index Management  for Scopes & Collections, and more. Standalone C++ transactions library with KV support. Node.js4.1 [Compatibility notes](https://docs.couchbase.com/nodejs-sdk/current/project-docs/compatibility.html#couchbase-new-feature-availability-matrix)KV and SQL++ Transactions support. Platform support for Linux Alpine OS, Apple M1, and AWS Graviton2. Management API for Eventing, Index Management  for Scopes & Collections, and more. Python4.0 [Compatibility notes](https://docs.couchbase.com/python-sdk/current/project-docs/compatibility.html#couchbase-new-feature-availability-matrix)KV and SQL++ Transactions support. Platform support for Linux Alpine OS, Apple M1, and AWS Graviton2. Management API for Eventing, Index Management  for Scopes & Collections, and more. Scala1.3 [Compatibility notes](https://docs.couchbase.com/scala-sdk/current/project-docs/compatibility.html#couchbase-new-feature-availability-matrix)Platform support for Linux Alpine OS, Apple M1, and AWS Graviton2. Management API for Eventing, Index Management for Scopes & Collections, and more. Ruby3.3 [Compatibility notes](https://docs.couchbase.com/ruby-sdk/current/project-docs/compatibility.html#couchbase-new-feature-availability-matrix)KV and SQL++ Transactions support. Platform support for Linux Alpine OS, Apple M1, and AWS Graviton2. Index Management  for Scopes & Collections, and more. PHP4.0 [Compatibility notes](https://docs.couchbase.com/php-sdk/current/project-docs/compatibility.html#couchbase-new-feature-availability-matrix)KV and SQL++ Transactions support. Platform support for Linux Alpine OS, Apple M1, and AWS Graviton2. Index Management  for Scopes & Collections, and more. Kotlin1.0 [Compatibility notes](https://docs.couchbase.com/kotlin-sdk/current/project-docs/compatibility.html#couchbase)Server side Kotlin SDK Platform support for Linux Alpine OS, Apple M1, and AWS Graviton2. Index Management for Scopes & Collections, and more. ConnectorsVersionAvailable FeaturesSpark3.2 [Compatibility notes](https://docs.couchbase.com/spark-connector/current/index.html#compatibility)Support for Spark 3.0 & 3.1. RDD, Spark SQL, and Analytics support. Scope and collection level configurations and other features.Elasticsearch4.3 [Compatibility notes](https://docs.couchbase.com/elasticsearch-connector/current/compatibility.html#couchbase-server)Easy deployment on Kubernetes scope and collection level configurations and other features.Kafka4.1 [Compatibility notes](https://docs.couchbase.com/kafka-connector/current/compatibility.html)Enhanced durability, scope and collection level configurations, and other features.Tableau1.0 [Compatibility notes](https://docs.couchbase.com/tableau-connector/current/download-tableau.html)Provides integration between high-performance Couchbase Server tabular views and the Tableau interactive data visualization platform. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### SQL++ URL: https://www.couchbase.com/products/n1ql/ ## SQL++: ANSI SQL for JSON SQL++ is Couchbase's powerful database language that combines structured query language (SQL) with the flexibility of JavaScript Object Notation (JSON). Meeting the American National Standards Institute (ANSI) syntax guidelines and designed for developers, SQL++ allows you to leverage existing skills to build modern applications with speed, consistency, and efficiency [Start For Free](https://cloud.couchbase.com/sign-up)  DOCS ### Learn the fundamentals of SQL++ queries for JSON [Learn More](https://docs.couchbase.com/server/current/n1ql/n1ql-language-reference/index.html) ### Use powerful SQL with Couchbase [SQL++](https://www.couchbase.com/sqlplusplus/) is SQL for JSON with industry-standard ANSI syntax. SQL++ supports common concepts like ACID transactions, hierarchical schema called scopes, and joins across documents. It also takes advantage of our patented cost-based optimization. #### Use SQL++ to overcome tough database language challenges ### Cost-efficient Changing queries to a new language is costly. SQL++ meets ANSI 92 standards, which makes SQL migration to Couchbase faster and easier. [Migration tips](https://docs.couchbase.com/server/current/install/migrating-application-data.html) ### Fast Writing queries can be complex and lead to slow speeds if executed incorrectly. Our cost-based optimizer (CBO) ensures the best performance. [Go faster](https://www.couchbase.com/blog/cost-based-optimization-with-couchbase-json-database/) ### Consistent Using multiple databases for an application leads to data inconsistency. Couchbase can support all your use cases with a single multi-model database. [Learn more](https://www.couchbase.com/blog/a-story-of-how-multimodel-databases-can-reduce-data-sprawl-told-in-the-pixar-style/) ### Familiar Learning a new proprietary query language for a database is challenging. SQL++ allows developers to use their existing skills in ANSI SQL for JSON. [Customer story](https://www.couchbase.com/blog/3-reasons-enterprises-turn-from-mongodb-to-couchbase/) ### SQL++ database language key capabilities SQL++ provides teams with powerful ways to interact with data and develop faster queries to support critical applications. - ### Global Secondary Indexes (GSI) GSIs enable low-latency queries for interactive applications. They support collection-level processing. [Learn more](https://docs.couchbase.com/couchbase-lite/current/index.html) - ### Indexing innovations Couchbase includes composite and array indexes and a function that identifies the best index for SQL++ queries. [Learn more](https://www.couchbase.com/products/lite/) - ### Multi-dimensional scaling (MDS) MDS delivers workload isolation of various microservices so you can scale out the service you need when you need it. [Learn more](https://docs.couchbase.com/cloud/app-services/deployment/access-control-data-validation.html) - ### Full-text search (FTS) Built-in language-aware text searching enables users to quickly obtain the most relevant documents based on scoring. ### SQL++: SQL-like queries with the flexibility of JSON Develop engaging applications with ease using a comprehensive and declarative JSON query database language. Developers can rapidly adapt to changing business requirements using a schemaless JSON document store. [Learn SQL++ In 10 Minutes](https://query-tutorial.couchbase.com/tutorial/#1)   ### Query without compromise, with capabilities you expect from SQL queries SQL++ is a high-performance NoSQL query language with built-in optimizers and indexer enablers to support millions of concurrent interactions with sub-millisecond latencies. Couchbase’s multi-dimensional architecture uses SQL++ across its query, index, search, and analytics services, partitioning to elastically scale data capacity and deliver accelerated query performance. [SQL++ Docs](https://docs.couchbase.com/server/current/n1ql/n1ql-language-reference/index.html) ### Familiar tooling makes query development and optimization a breeze SQL++ is accessed through the Query Workbench and has a built-in index advice feature that tells the developer what indexes are needed to optimize their query. Flex Index uses the inverted search index from the Full-Text Search Service for complicated query predicates. Couchbase also includes a cost-based optimizer and JavaScript-based user-defined functions to manipulate the resulting data. See SQL++ In Action  ### What customers are saying -   > “We quickly realized that Couchbase offers the flexibility to search with a language that looks 99% the same as SQL. So for all developers, it was an easy transition.” > **Fidencio Garrido**, Principal Engineer, DirecTV 38M+ customers 3K+ channels [Read Customer Story](https://www.couchbase.com/customers/directv/) [See all stories](https://www.couchbase.com/customers/) -   > “What Couchbase has done with SQL++ has been one of the most innovative things done in the database space in decades.” > **Bill House**, VP of Engineering, SWARM Engineering 400% faster planning 3-10X ROI for customers [Read Customer Story](https://www.couchbase.com/customers/swarm-engineering/) [See all stories](https://www.couchbase.com/customers/) -   > “We extensively use SQL++ for structured querying, and with full-text search we can seamlessly search and derive relevance-based intelligence.” > **Dave Starling**, CTO, Seenit 92% faster implementation for new feature 100+ stores [Read Customer Story](https://www.couchbase.com/customers/seenit/) [See all stories](https://www.couchbase.com/customers/) -   > “We’re able to put data to work in a more efficient way, and we’ve built a strong foundation for the future.” > **Arvind Jade**, Architect Lead, Nielsen 80% increased change management efficiency 50% boost in response time [Read Customer Story](https://www.couchbase.com/customers/nielsen/) [See all stories](https://www.couchbase.com/customers/) ### Try SQL++ in Capella Get hands-on with SQL++ in the Capella UI query workbench. [Capella Free Tier](https://cloud.couchbase.com/sign-up) ### Explore related resources -  DATASHEET #### Couchbase SQL++: The power of SQL meets JSON flexibility [Read the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/SQL_Datasheet.pdf#zoom=100) -  WHITEPAPER #### Moving from relational to NoSQL: How to get started from Oracle [Read the paper](https://info.couchbase.com/rs/302-GJY-034/images/Relational_NoSQL_GetStarted.pdf&utm_medium=lbhq&utm_source=website) -  VIDEO #### Don Chamberlin (SQL inventor) on NoSQL and SQL++ Watch the video [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com//contact/) --- ### Trust URL: https://www.couchbase.com/products/capella/trust/ ## Couchbase Capella™ Cloud Trust Center Couchbase is committed to your organization’s security and data protection at every level. We’ve ingrained industry best practices and security by design in our policies, procedures, software development practices, and cloud security. [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/Capella-Security-and-Protection-Whitepaper.pdf)  Product ### Couchbase AI Data Plane: Build scalable and secure AI applications faster and easier [Learn more](https://www.couchbase.com/products/ai-services/) ### Our security approach Couchbase security is a team effort. It begins with top-down policies from management and extends to the development of secure products by our engineers, management of governance and compliance by our information security team, and shared responsibilities across all our business units. #### Built-in security protects your modern enterprise ### Verify Role-based access controls ensure only authorized users or applications have access to data. ### Enforce Enforcement of least privilege access is applied to all credentials and secrets, ensuring strict access controls to sensitive data and actions. ### Monitor To prevent potential breaches, Capella implements a managed cloud intrusion detection system that involves 24x7 monitoring. ### Modernize Capella is built using modern DBaaS principles and secure development practices. ### Compliance The Couchbase information security team has established a robust security program based on Couchbase’s identified risks, industry standards, and best practices (e.g., CIS Critical Security Controls, ISO 27002, NIST SP 800-53, and SSAE 18 SOC 2 Trust Principles). - ### SOC 2 Couchbase Capella successfully completed a SOC 2 Type II audit and received an independent auditor’s report examining Capella's security, availability, and confidentiality controls. You can [request](https://www.couchbase.com/contact/) a copy of the report from our team. - ### ISO/IEC 27001:2022 Couchbase Capella successfully completed ISO 27001, 27017, and 27018 independent audits, with our robust security, privacy, and cloud data protection controls. ISO 27001 is a global standard for information security and reducing data breach risks. Request the certifications [here](https://www.couchbase.com/contact/). - ### PCI DSS The Couchbase security framework encompasses data encryption and many other key elements to secure and protect data in transit and at rest within the payment card ecosystem. Couchbase Capella has achieved PCI DSS 4.0 attestation of compliance. - ### HIPAA An independent review allows Couchbase Capella to be used with HIPAA-compliant applications. Please [contact us](https://www.couchbase.com/contact/) to execute the required Business Associate Agreement (BAA) for this purpose. - ### GDPR Couchbase works closely with European products and services customers to help them enable their [GDPR](https://www.couchbase.com/resources/gdpr/) compliance and meet their data privacy and regulatory requirements. - ### CSA STAR Through an external security audit, Couchbase Capella has successfully completed a CSA STAR Level 2 certification for attestation of compliance. The CSA STAR Level 2 certification underscores our dedication to exceeding security benchmarks. - ### HDS Certification Capella has achieved Hébergement de Données de Santé (HDS), a French data protection standard for hosting and processing health data. Verified by Schellman, confirming Capella meets all HDS requirements. Contact us to [request](https://www.couchbase.com/contact/) the certification. ### Critical components ### Privacy Couchbase is committed to being transparent about how we collect, use, and protect data received and stored by our products and services. See the Couchbase [Privacy Policy](https://www.couchbase.com/privacy-policy/) for more information.   ### Reliability Couchbase’s architecture interweaves many technology elements to ensure reliability, disaster tolerance, and industry-leading high availability at scale on a global basis. ### Shared responsibility Although much of the security framework is in place and automated, customers are responsible for some initial configuration and ongoing security administration. See our Shared Responsibility Model to [learn more](https://info.couchbase.com/rs/302-GJY-034/images/Capella-Security-and-Protection-Whitepaper.pdf).  ### What customers are saying -   > “Harnessing the power of the cloud through Capella allowed us to deploy applications in multiple regions in parallel quickly and seamlessly.” > **Jae Beom Cho**, Director of Game Infrastructure, Nexon 20 minutes to launch new regions [Read Customer Story](https://www.couchbase.com/customers/nexon/) [See all stories](https://www.couchbase.com/customers/) -   > “This is the second solution MOLO17 delivers in the emergency rescue field, and both use Couchbase technologies.” > **Daniele Angeli**, Founder & CEO, MOLO17 100% of boats successfully rescued 200 app downloads during event [Read Customer Story](https://www.couchbase.com/customers/molo17/) [See all stories](https://www.couchbase.com/customers/) -   > “Capella’s impressive price-performance and edge capabilities give our developer team a more agile experience and allow our clients’ apps to remain synced.” > **Vigyan Kaushik**, Co-founder and CEO, Quantic 50% reduction in query time [Read Customer Story](https://www.couchbase.com/customers/quantic/) [See all stories](https://www.couchbase.com/customers/) -   > “With Capella, millions of players are able to use the devices of their choice without losing profile data and have a consistent experience without disruptions.” > **Lars Schmeller**, Team Lead, Lotum 800 million downloads worldwide 10+ million monthly active users [Read Customer Story](https://www.couchbase.com/customers/lotum/) [See all stories](https://www.couchbase.com/customers/) ### Learn security best practices for Capella Protect your data from attacks with auditing, encryption, and authentication. [Go to Docs](https://docs.couchbase.com/cloud/security/security.html) ### Security resources -  Whitepaper #### Couchbase Capella security and data protection [Get the paper](https://info.couchbase.com/rs/302-GJY-034/images/Capella-Security-and-Protection-Whitepaper.pdf) -  DOCUMENTATION #### Best practices for data protection and security with Couchbase [Read now](https://docs.couchbase.com/cloud/security/security.html) -  Webpage #### Critical alerts and advisories for Couchbase [Check the page](https://www.couchbase.com/alerts/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com/contact/) --- ### Vector Search Database Solution URL: https://www.couchbase.com/products/vector-search/ ## Vector Search Couchbase's breakthrough vector search features support billion-scale vector storage and search capabilities for applications with incredible performance and accuracy. Multiple vector index type options provide teams with the best results aligned to their use case. Deliver safer AI results with RAG and vector search at a huge scale. Watch The Video [Docs](https://docs.couchbase.com/cloud/vector-search/vector-search.html)  -  NEW ### Accelerate building safe and scalable agentic apps with Hyperscale Vector Indexes [Learn More](https://www.couchbase.com/blog/couchbase-8-hyperscale-ai/) -  BENCHMARK ### Vector search tests: Couchbase is 350x faster than MongoDB at billion scale [Learn More](https://info.couchbase.com/rs/302-GJY-034/images/COU_1372%20-%208.0%20Benchmarks%20for%20Hyperscale%20Vector%20Search%20-%20WP.pdf) -  PRODUCT ### Build mobile AI apps that work without internet [Learn More](https://www.couchbase.com/products/mobile/) ### What is vector search used for in a database? Vector search delivers nearest-neighbor results without needing a direct match. Text, images, audio, and video are converted to mathematical representations and used for semantic searching or overcoming AI challenges using the [retrieval-augmented generation (RAG) framework](https://www.couchbase.com/blog/an-overview-of-retrieval-augmented-generation/). At the enterprise level, vector search is commonly used for powerful, natural language chatbots, sophisticated search that delivers a hybrid search combining range, text, and vector predicates, and data analysis spotting similarity and anomalies. In Couchbase 8.0, we introduce Hyperscale and Composite vector indexes to improve RAG accuracy at scale without hurting performance or cost of operations. #### Don’t let these vector search challenges slow you down ### Complexity There is no need to use a separate database for vector search, which adds complexity, administration, cost, and latency of the overall app. ### Latency Returning results as fast as possible is critical to users. Extra hops and poor indexing kill user experience. ### Security Build AI apps without feeding corporate data to public models and deliver users accurate and up-to-date results. ### Scalability Couchbase is proven to handle billions of vectors with millisecond response times, so your application can scale globally without limits. ### Vector search key capabilities Building powerful vector and AI-based applications requires a powerful database platform with a differentiated architecture that is fast, affordable, and versatile. - ### AI Data Plane for agentic applications Build modern applications, supporting AI, RAG, and [agents](https://www.couchbase.com/blog/agentic-ai/) at scale, while minimizing privacy concerns and latency. [Learn more](https://www.couchbase.com/products/ai-services/) - ### Unmatched indexing flexibility Couchbase uniquely offers three vector indexing options to match your performance, recall, cost, and query needs. [Learn more](https://docs.couchbase.com/server/current/vector-index/use-vector-indexes.html) - ### Billions-scale performance Billion-scale vector search for real-time AI context at scale with a memory-first architecture and flexible indexing services. [Learn more](https://www.couchbase.com/multi-dimensional-scalability-overview/) - ### Cloud-to-edge support With vector search in the cloud and on-device, you gain the cloud scale required for AI and the edge processing to make it effective. [Learn more](https://www.couchbase.com/products/mobile/) ### Similarity search, hybrid search Similarity is a powerful tool, but real-world scenarios require hybrid search across text, geolocations, ranges, and operational data. With multiple indexing options, developers can precisely tune their hybrid search strategy for optimal performance and relevance. [Learn More](https://www.couchbase.com/blog/vector-similarity-search/)   ### Agentic and RAG apps AI agents will add a new level of sophistication and reasoning to how users will interact with an organization and their data. Using RAG, teams can make AI apps safer, more accurate, and up to date. [Learn About AI Agents](https://www.couchbase.com/blog/what-is-an-ai-agent/) ### Fraud and anomaly detection By converting user behavior and transactions into vectors, those patterns can be compared to other similar vector representations that might indicate fraud. Vector search is effective in handling high-dimensional data and similarity matching. [Read Customer Story](https://www.couchbase.com/customers/fico/)   ### Mobile vector apps Running vector search in mobile and embedded devices comes with all the benefits of edge computing including millisecond response times, reliability, availability even without the internet (“offline-first”), bandwidth savings, and most importantly, customized responses without compromising on data privacy. [Learn More](https://www.couchbase.com/products/mobile/) ### What customers are saying -   > “Couchbase’s new vector search capabilities transform how we deliver context-aware video discovery for enterprises." > **Ian Merrington**, CTO, Seenit 92% faster implementation of new features [Read Customer Story](https://www.couchbase.com/customers/seenit/) -   > “Couchbase real-time communications data and high concurrency query, greatly improve the performance and stability for the AI Assistant application.” > **Andy Qiu**, CEO, Jinmu 70M documents 8K operations per second [Read Customer Story](https://www.couchbase.com/customers/jinmu/) -   > “Couchbase Search allows us to deliver customer search results from extremely large data sets very efficiently.” > **Brant Burnett**, Systems Architect, CenterEdge Software 360° customer insights for their clients [Read Customer Story](https://www.couchbase.com/customers/centeredge/) -   > "What Couchbase has done with SQL++ has been one of the most innovative things done in the database space in decades." > **Bill House**, VP of Engineering, SWARM Engineering 400% faster planning time $1M+ savings per optimization [Read Customer Story](https://www.couchbase.com/customers/swarm-engineering/) ### Learn more about vector embeddings Get a deeper understanding of embedding and how to create and use them. [Read The Blog](https://www.couchbase.com/blog/what-are-vector-embeddings/) ### Explore related resources -  DOCUMENTATION #### Introduction to vector search [Read the docs](https://docs.couchbase.com/server/current/vector-search/vector-search.html) -  VIDEO #### See vector and hybrid search in action Watch now -  BENCHMARK #### Vector search tests: Couchbase is 350x faster than MongoDB at billion scale [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/COU_1372%20-%208.0%20Benchmarks%20for%20Hyperscale%20Vector%20Search%20-%20WP.pdf) [See All Resources](https://www.couchbase.com/resources/) ### Vector search FAQ Get quick answers to questions about vector search, databases, and more. #### How does Couchbase vector search compare to other databases?+ Couchbase is a multimodel platform that combines high-performance vector search with text, geo-spatial, and other search techniques, eliminating the need for a separate, standalone vector database. #### What vector index types does Couchbase support?+ Couchbase supports three primary index types: Hyperscale for billion-scale datasets, Composite for high-speed filtered searches, and Search for hybrid semantic-keyword queries. #### Can Couchbase vector search work on mobile and edge devices?+ Native support for vector search on mobile devices is available in Couchbase Lite, which enables offline-first vector search on iOS, Android, and IoT platforms. #### How does Couchbase vector search support RAG pipelines?+ Couchbase supports RAG pipelines by serving as a dedicated vector store to automate embedding creation and indexing, ensuring LLMs have access to accurate, private enterprise context. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com/contact/) --- ## Use Cases ### Use Cases URL: https://www.couchbase.com/use-cases/ ## NoSQL Use Cases and Application Needs Across Industries Discover how Couchbase powers modern applications with high-performance NoSQL across industries like [retail](https://www.couchbase.com/use-cases/retail-and-ecommerce/), [finance](https://www.couchbase.com/use-cases/financial-services/), [healthcare](https://www.couchbase.com/use-cases/healthcare/), and more. Explore specific use cases that solve real-world challenges—from real-time data sync to offline access and AI integration [See Customers](https://www.couchbase.com/customers/) [Try Free](https://cloud.couchbase.com/sign-up)  ### Customers across industries count on Couchbase Organizations of all types rely on Couchbase to power a wide range of use cases—transforming operations, enhancing user experiences, and reducing cloud costs. [Why?](https://www.couchbase.com/why-couchbase/) Because Couchbase simplifies complex performance challenges that traditional relational databases can’t handle. It lets busy teams keep using familiar SQL skills while benefiting from NoSQL flexibility. And with built-in scalability, Couchbase helps you adapt quickly to evolving user expectations. USE CASE - USE CASE - INDUSTRY USE CASEINDUSTRY https://www.couchbase.com/use-cases/artificial-intelligence/ #### Artificial intelligence Build predictive and generative AI into hyper-personalized apps with natural language conventions and adaptive functionality. https://www.couchbase.com/use-cases/product-catalog/ #### Adaptive product catalog Centralize product data to get real-time intelligence, enhance operational efficiency, and personalize AI-powered experiences. https://www.couchbase.com/use-cases/session-management/ #### Caching and session management Improve AI-enabled app performance and ensure hassle-free growth with built-in caching and session management. https://www.couchbase.com/use-cases/iot/ #### Dynamic Internet of Things Build fast, secure, and scalable IoT apps that work even without the internet and include embedded storage and real-time sync. https://www.couchbase.com/use-cases/field-service/ #### Flexible field services Build AI-powered apps that work everywhere, all the time, so field service reps can work uninterrupted even without the internet. https://www.couchbase.com/use-cases/customer-360/ #### Intelligent Customer 360 Gain holistic customer views and build AI-enabled applications that improve customer experiences, engagement, and outcomes. https://www.couchbase.com/use-cases/customer-360/ #### Real-time analytics Use operational data for real-time analytics in a single integrated platform without compromising database performance. https://www.couchbase.com/use-cases/smart-personalization/ #### Smart personalization and profiles Dynamically modify JSON-based account profiles and offer hyper-personalized AI-powered experiences in real time at scale. https://www.couchbase.com/use-cases/energy-and-utilities/ #### Energy & Utilities Arm field service employees with highly reliable and responsive business applications even in remote locations with poor connectivity. https://www.couchbase.com/use-cases/financial-services/ #### Financial Services Modernize your business with real-time risk management, enterprise-wide analytics, digital banking, and automated compliance. https://www.couchbase.com/use-cases/gaming/ #### Gaming Maintain 100% uptime and scale in real time to give millions of users responsive personalized experiences across every device. https://www.couchbase.com/use-cases/government/ #### Government Deliver innovative public services using a single platform connect citizens to their municipalities and governments. https://www.couchbase.com/use-cases/healthcare/ #### Healthcare Bring scale, performance, flexibility, and reliability to modern applications that support virtual and proactive care. https://www.couchbase.com/use-cases/high-tech/ #### High Tech Modernize your architecture to build and run highly engaging, responsive, and scalable AI-powered applications. https://www.couchbase.com/use-cases/manufacturing-and-logistics/ #### Manufacturing & Logistics Equip field employees with reliable applications that operate seamlessly from anywhere, regardless of network connectivity. https://www.couchbase.com/use-cases/media-and-entertainment/ #### Media & Entertainment Meet spiky user demand with fast, highly scalable and engaging apps that maintain 100% uptime and provide a single view of the customer. https://www.couchbase.com/use-cases/retail-and-ecommerce/ #### Retail & E-commerce Architect high-performance apps that give demanding customers fast, engaging, and contextualized omnichannel shopping experiences. https://www.couchbase.com/use-cases/telecommunications/ #### Telecommunications Support massive amounts of speedy and contextualized data for core and value-add services in real time without interruption. https://www.couchbase.com/use-cases/travel-and-hospitality/ #### Travel & Hospitality Use a microservices-based architecture to support your complex network of patrons and power fast, flexible, scalable apps. ### Explore under the Couchbase hood Examine the core design principles that make Couchbase fast and flexible. [Read The Whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase_Under_The_Hood_WP.pdf) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Artificial Intelligence (AI) Use Case URL: https://www.couchbase.com/use-cases/artificial-intelligence/ USE CASE ## Artificial Intelligence (AI) Use Cases Build the next generation of AI agents with Couchbase’s operational data platform for AI. [Learn More](https://www.couchbase.com/products/ai-services/) [Download now](https://www.couchbase.com/downloads?family=ai-data-plane)  -  PRODUCT ### Build AI agents faster and more securely with Couchbase AI Data Plane [Learn More](https://www.couchbase.com/products/ai-services/) -  Product ### Get faster search and AI results with flexible vector indexing – even at a billion scale [Learn More](https://www.couchbase.com/products/vector-search/) -  Demo ### See Couchbase AI Data Plane in action Watch Now WHY COUCHBASE ### Everything AI needs to put your data to work An operational data platform that tackles AI's biggest challenges and trust issues. Couchbase simplifies development, manages diverse data, automates RAG pipelines, delivers real-time performance at scale, and helps govern applications and agents. - ### AI Data Plane One data layer giving agents memory, secure access, governance, and caching – so your data, not the model, works. - ### Performance at scale Millisecond responses even for billion-scale [vector search](https://www.couchbase.com/products/vector-search/). Get fast throughput with highly accurate recall. - ### Run anywhere The same AI data plane runs self-managed, hybrid, or at the edge. - ### RAG automation Automate data ingestion, vectorization, and indexing to improve AI context and results. - ### Trust & agents Govern agents with Agent Catalog – manage prompts, tools, metadata, and end-to-end traces to control behavior. - ### Control cost Cut redundant LLM calls with exact and semantic caching while keeping cache, vectors, docs, and data together. Artificial Intelligence ### Top AI use cases Delight customers with hyper-personalized applications and empower employees with AI agents that streamline work. Ensure fast, quality results and reduce hallucinations with our operational data platform for AI.  ### AI agents (agents & memory) Give agents persistent memory across sessions, and simplify management of their tools, prompts, and traces – so you can debug, govern, and keep behavior grounded as it changes. ### RAG-based AI applications Build real-time AI with more accurate, timely results powered by your corporate data. Our vector search options align to your needs to deliver milliseconds responses even at [billion scale](https://www.couchbase.com/blog/couchbase-8-hyperscale-ai/). ### Search (semantic & hybrid) Build superior search and recommendations systems. Our flexible indexing allows for sophisticated hybrid queries that combine [vector](https://www.couchbase.com/products/vector-search/), text, geospatial, and operational data with millisecond response. ### Edge AI Power mobile apps with vector search and predictive analytics, even offline. Securely sync vector data and AI models from the cloud to the edge to empower teams with powerful new capabilities. ### Machine learning Use our real-time database platform to empower machine learning models for predictive trend and anomaly detection to [avoid fraudulent activities](https://www.couchbase.com/blog/couchbase-ai-ml-fraud-detection/). -   > “We looked at Couchbase and Mongo. We found that the replication technology across data centers for Couchbase was superior, especially for the large workloads.” > **Claus Moldt**, CIO, FICO (100+ AI patents) <1 ms response times 24x365 application uptime [Read Customer Story](https://www.couchbase.com/customers/fico/) -   > “With search integrated into Couchbase, we can seamlessly search all this data and derive relevance-based intelligence using a single data platform." > **Dave Starling**, CTO, Seenit 500K+ videos stored [Read Customer Story](https://www.couchbase.com/customers/seenit/) -   > “Couchbase real-time communications data and high concurrency query greatly improve the performance and stability for the AI Assistant application.” > **Andy Qiu**, CEO, Jinmu 70M documents 8K operations per second [Read Customer Story](https://www.couchbase.com/customers/jinmu/) -   > “We looked for a solution with high performance, scalability, and uptime. We combined all our requirements and concluded that Couchbase was the database for us.” > **Eliav Gnessin**, CTO, Tondo Smart 60% reduction in operating costs 50% decrease in street and area lighting costs [Read Customer Story](https://www.couchbase.com/customers/tondo-smart/) ### Related resources -  Blog #### Your AI agents are stuck in pilot. It’s a data problem, not a model problem [Read blog](https://www.couchbase.com/blog/your-ai-agents-are-stuck-in-pilot-its-a-data-problem-not-a-model-problem/) -  Video #### Couchbase AI Data Plane product demo Watch now -  WEBPAGE #### Couchbase AI Data Plane for fast and powerful enterprise AI [Learn more](https://www.couchbase.com/products/ai-services/) [See All Resources](https://www.couchbase.com/resources/) ### AI-powered applications FAQ Get quick answers to questions about AI for apps, databases, and more. #### What is vector search?+ A technique for data retrieval where objects (text, images, and videos) are represented as [vectors](https://www.couchbase.com/products/vector-search/) (arrays of numbers) and objects are matched via similar numerical characteristics. #### What are predictive and generative AI?+ Predictive AI is designed to forecast outcomes based on historical data and real-time analysis. Generative AI creates new content that mimics original data, often for natural language conversations. #### What are applicable use cases for generative AI?+ Common use cases include hyper-personalized content generation, chatbot Q&A, enhanced enterprise search, recommendation systems, hybrid search, and data analysis. #### What is an AI-powered application?+ Agentic and other AI-powered applications combine user information, real-time contextual data, predictive calculations, and NLP GenAI to deliver hyper-personalized experiences with the power of LLMs. #### Why use one data layer for AI agents?+ Scattered agent infrastructure adds complexity, latency, and cost. Couchbase AI Data Plane keeps memory, data access, governance, and cache together to lower TCO and speed results. #### Why is Couchbase so fast?+ Couchbase delivers real-time performance with in-memory processing, highly efficient indexing, and a scalable distributed architecture. It also ensures data durability and supports complex SQL++ queries. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Adaptive Field Services Use Case URL: https://www.couchbase.com/use-cases/field-service/ USE CASE ## Offline-First Data Processing for Field Service Apps No internet? No problem! Deliver AI-powered field service management software that works offline and provides field employees with reliable access, everywhere and all the time. [Learn How](https://www.couchbase.com/products/mobile/)  -  Blog ### Enable AI at the edge with vector search in Couchbase Mobile [Read Now](https://www.couchbase.com/blog/vector-search-at-the-edge-with-couchbase-mobile/) WHY COUCHBASE ### 100% uptime and real-time speed for AI at the edge Couchbase processes data and AI on devices at the edge, eliminating your internet dependencies and allowing field service apps to run anywhere. When there’s a connection, data automatically syncs between user devices and the cloud. - ### Embedded database Improve app speed and increase uptime by using an embedded database to eliminate dependency on the internet. - ### Cloud-to-edge sync Eliminate data loss and maintain consistency and accuracy by syncing easily between edge devices and the cloud. - ### Vector search Deliver highly relevant and accurate search results using AI with the industry's only on-device vector database. - ### Peer-to-peer sync Sync between local devices to enable collaboration in complete isolation without a central cloud control point. Field Service ### Top field services data processing use cases Couchbase Mobile helps you build AI-powered field service mobile applications that operate reliably all the time, even without the internet. On-device data storage, vector search, and cloud-to-edge sync ensure the best possible experience for app users.  ### Utilities technician field service apps [Utilities](https://www.couchbase.com/use-cases/energy-and-utilities/) technicians diagnose issues, search for similar parts, and update task lists, maps, and inspection reports on hand-held devices even with no network connectivity. ### Field insurance apps [Field insurance agents](https://www.couchbase.com/use-cases/edge-computing/) snap damage photos, search for similar accidents, file claim reports, and update customer policy information on mobile devices in remote locations with slow or unreliable internet. ### Restaurant and hospitality [Restaurants and hospitality](https://www.couchbase.com/use-cases/travel-and-hospitality/) providers expedite customer facing processes, make preference-based recommendations, and reduce wait times with order-entry and check in kiosks. ### Mobile clinics and healthcare [Healthcare](https://www.couchbase.com/use-cases/healthcare/) workers access and sync patient records across the clinic, suggest possible diagnoses in real time, and write and submit prescriptions regardless of network availability. -   > “To set up a resilient implementation of Couchbase, it took us minutes. We stood up three servers, balanced the load, and instantly we were resilient.” > **Robert Lawrence**, Product Owner of Digital Catalysts Platforms, PG&E 70K+ square mile service area [Read Customer Story](https://www.couchbase.com/customers/pge/) [See all stories](https://www.couchbase.com/customers/) -   > “Our digital showroom completely reimagines the traditional buying approach and establishes a new fashion industry benchmark for business-to-business sales.” > **Daniel Grieder**, CEO, Tommy Hilfiger 80% cut in sample production [Read Customer Story](https://www.couchbase.com/customers/tommy-hilfiger/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase provides a seamless customer experience, which you can’t put a price on. We have no downtime and the performance is very good.” > **Rasheed Kazmi**, IT Delivery Manager, United Airlines 1.5M annual flights scheduled [Read Customer Story](https://www.couchbase.com/customers/united-airlines/) [See all stories](https://www.couchbase.com/customers/) ### Related resources -  WHITEPAPER #### Choosing the right mobile database [Get the paper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) -  Datasheet #### Couchbase Capella™ App Services [Get the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  Video #### How Emirates digitized a critical process with Couchbase Watch the video [See All Resources](https://www.couchbase.com/resources/) #### How can I ensure apps respond in real time?+ You can eliminate the latency that impacts performance by embedding data and AI processing directly into apps that run on field devices. #### How does Couchbase’s field service management software ensure app responsiveness and uptime in offline environments?+ Reduce dependencies on an inherently unreliable internet by storing and processing data locally on devices and syncing that data with peer devices to expedite cloud connections. #### How do I maintain data consistency and accuracy?+ Automatically and efficiently sync data between the cloud and the edge using delta sync, filters, compression, and built-in conflict resolution. #### How do I use AI where there's no internet?+ On-device vector search enables semantic search and RAG at the edge, no internet required! #### How can I support non-mobile platforms?+ Couchbase has APIs and SDKs for all popular platforms and languages, including C, allowing you to embed data processing on non-mobile devices like Raspberry Pi and Arduino. #### How can I offload managing the database and sync?+ Couchbase Capella provides a fully managed cloud backend DBaaS and app services for data sync and user security. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Caching & Session Management - Use Cases URL: https://www.couchbase.com/use-cases/session-management/ USE CASE ## Application Session Caching & Management The Couchbase database provides fast data caching for quicker access and reliable session management to track user interactions, helping developers build scalable apps with enhanced performance and seamless user experiences across industries. [Compare Technologies](https://www.couchbase.com/caching-comparison/)  -  WHITEPAPER ### Build high-performance applications with distributed caching [Read now](https://info.couchbase.com/rs/302-GJY-034/images/High_Performance_With_Distributed_Caching_Couchbase.pdf) WHY COUCHBASE ### Combine speed and reliability for adaptive apps Couchbase improves AI-enabled performance with built-in caching and reliable session management in the cloud, ensuring scalable and efficient mobile applications. Ideal for developers, it ensures scalable, consistent, and efficient mobile apps with reduced load times and improved satisfaction. - ### Fast performance Accelerate your data access with sub-millisecond response times for your applications. - ### Smooth scaling Scale with speed, stability, and no disruption as your applications grow and adapt AI-enabled capabilities. - ### Flexible data Use flexible data modeling and access methods to adapt dynamic applications to continuous changes. - ### Real-time analytics Gain quick insights on sessions, profiles, and all your data with real-time querying and reporting. Caching & Session Management ### Top caching and session management use cases Learn how organizations across industries use Couchbase's database session caching and management as a tool for app improvement.  ### High tech Speed up your apps with Couchbase's powerful caching. Get fast data access and stable session storage, making your [high-tech applications](https://www.couchbase.com/use-cases/high-tech/) more efficient. ### Media and entertainment Ensure [seamless streaming](https://www.couchbase.com/use-cases/media-and-entertainment/) and personalized experiences by efficiently handling spikes in streaming traffic with robust caching and session storage. ### Travel and hospitality Enhance [travel apps](https://www.couchbase.com/use-cases/travel-and-hospitality/) with fast, reliable session storage and caching, ensuring quick bookings and a problem-free user experience even during peak times. ### Telecom Use fast and powerful caching to support continuous and rapid access to massive amounts of [telecom](https://www.couchbase.com/use-cases/telecommunications/) data for real-time personalized service. -   > “With less than half the servers, we’re able to increase performance and gain a much better, scalable architecture.” > **Amir Ish-Shalom**, Senior Director of Operations and Chief Architect, Viber 15B calling and messages 60% reduction in total servers [Read Customer Story](https://www.couchbase.com/customers/viber/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s caching systems.” > **Michael Kehoe**, Senior Staff Site Reliability Engineer, LinkedIn 10M+ queries per second <4 ms avg latency [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/) -   > “With a partner like Couchbase working side by side with us … it puts us in a good place to really achieve our goal of a perfect customer experience.” > **Scott Carney**, Director of Software Development, Comcast 40M+ documents 61K users [Read Customer Story](https://www.couchbase.com/customers/comcast/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase provides a seamless customer experience, which you can’t put a price on. We have no downtime and the performance is very good.” > **Rasheed Kazmi**, IT Delivery Manager, United Airlines 41,000 pilots 1.5 million flights / year [Read Customer Story](https://www.couchbase.com/customers/united-airlines/) [See all stories](https://www.couchbase.com/customers) ### Related resources -  WHITEPAPER #### High-performance applications with distributed caching [Get the paper](https://info.couchbase.com/rs/302-GJY-034/images/High_Performance_With_Distributed_Caching_Couchbase.pdf) -  WEBPAGE #### What is an in-memory database? [Learn more](https://www.couchbase.com/resources/concepts/in-memory-database/) -  Video #### Understanding application performance problems Watch now [See All Resources](https://www.couchbase.com/resources/) #### What is session storage, and how does it differ from caching?+ Session storage is temporary storage of user-specific data during a browsing session. Caching stores frequently accessed data to reduce the need to access the original source repeatedly. #### How does caching impact database performance?+ [Caching](https://www.couchbase.com/caching-comparison/) can improve database performance and scalability by reducing the number of operations hitting the database. By serving frequently accessed data from the cache, databases experience less load. #### Why is flexibility important for session storage?+ Data flexibility and proper modeling enhance management of user-specific information by accommodating a variety of session attributes and optimizing storage, retrieval, and maintenance. #### How can a cache be cleared to keep data fresh?+ [TTL](https://docs.couchbase.com/server/current/manage/manage-expiration.html), or time-to-live, specifies how long data remains valid in a cache before it expires and needs to be refreshed or removed. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Dynamic Internet of Things Use Case URL: https://www.couchbase.com/use-cases/iot/ USE CASE ## Dynamic Internet of Things (IoT) Applications Deliver fast, reliable, secure, and consistent IoT applications that work seamlessly with or without the internet using Couchbase’s NoSQL database. Designed to handle high-velocity data, this Internet of Things database powers real-time analytics, offline synchronization, and scalable data management, ensuring optimal performance across connected devices. [Learn More](https://www.couchbase.com/products/mobile/)  -  BLOG ### Enable AI at the edge with vector search in Couchbase Mobile [Read Now](https://www.couchbase.com/blog/vector-search-at-the-edge-with-couchbase-mobile/) WHY COUCHBASE ### Embedded storage, real-time sync, and scalability Build IoT applications that operate reliably anytime, even without the internet, using our database. With on-device data storage and seamless cloud-to-edge sync, you can ensure consistency and accuracy. A managed cloud backend simplifies deployment for faster and easier scaling. - ### Embedded database Improve app speeds and increase uptime by using an embedded database to eliminate dependency on the internet. - ### Cloud-to-edge sync Eliminate data loss and maintain consistency and accuracy by syncing easily between edge devices and the cloud. - ### Vector search Deliver highly relevant and accurate search results using AI with the industry's only on-device vector database. - ### Real-time analytics Analyze high-velocity IoT data and operational data in real-time with columnar analytics in the cloud. IoT ### Top IoT Application Use Cases Avoid costly downtime by developing reliable IoT applications that work anywhere, with or without the internet. Easy connectivity and a fully managed backend enable quick deployment of IoT device fleets.  ### Manufacturing Develop and deploy smart [manufacturing applications](https://www.couchbase.com/use-cases/manufacturing-and-logistics/) that power device management, smart assembly lines, remote asset tracking, and more. ### Retail Use IoT devices to deliver smart shelves, dynamic inventories, and just-walk-out shopping. [Personalize offers in real time and collect customer data](https://www.couchbase.com/use-cases/retail-and-ecommerce/). ### Healthcare [Power Internet of Medical Things (IoMT) apps](https://www.couchbase.com/use-cases/healthcare/) that include wearables, sensors, and mobile devices for data collection, activity logging, and health recommendations. ### Media & entertainment [Create great user experiences by supporting millions of endpoints](https://www.couchbase.com/use-cases/media-and-entertainment/) and devices for streaming content, collecting data, managing user profiles, and maintaining states. -   > “With Couchbase, my top engineers didn’t have to focus on the mobile sync and data management challenges anymore.” > **Michael Hart**, Director of Predix Mobile Engineering, GE Digital 30 days to migrate [Read Customer Story](https://www.couchbase.com/customers/ge/) [See all stories](https://www.couchbase.com/customers/) -   > “The Couchbase sync capabilities are very impressive. Teams can test multiple players simultaneously, then sync a large amount of data seamlessly.” > **Daniel Beeler**, Chief Technology Officer, SyncThink <60 sec concussion assessment [Read Customer Story](https://www.couchbase.com/customers/syncthink/) [See all stories](https://www.couchbase.com/customers/) -   > “We produce more information on a single MedallionClass cruise than would have been created in the whole history of the cruise line." > **John Padgett**, President at Carnival Corporation 100% uptime for ship operations [Read Customer Story](https://www.couchbase.com/customers/carnival/) [See all stories](https://www.couchbase.com/customers/) -   > “Working with Couchbase has been much easier, we no longer have to worry about database migration. It’s at least 100x more scalable than we were previously.” > **Andy Doan**, Principal Software Engineer, Foundries.io 100x better performance and scale [Read Customer Story](https://www.couchbase.com/customers/foundries-io/) [See all stories](https://www.couchbase.com/customers) ### Related resources -  WHITEPAPER #### Choosing the right mobile and IoT database [Get the paper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) -  DATASHEET #### Couchbase Capella™ App Services [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  CUSTOMER #### How Foundries.io powers its IoT platform using Couchbase [Read the case study](https://www.couchbase.com/customers/foundries-io/) [See All Resources](https://www.couchbase.com/resources/) #### How can I ensure apps respond in real time?+ Embed data and AI processing directly into your apps that run on IoT devices to eliminate the latency that impacts performance. #### How do I guarantee reliability and uptime?+ Reduce dependencies on an inherently unreliable internet by storing and processing data locally on devices. #### How do I maintain data consistency and accuracy?+ Automatically and efficiently sync data between the cloud and the edge using delta sync, filters, compression, and built-in conflict resolution. #### How do I connect IoT devices to the cloud database?+ Leverage easy IoT connectivity using MQTT or preconfigured cellular SIM cards. #### How can I support my IoT device platforms?+ Couchbase has APIs and SDKs for all popular platforms and languages, including C, allowing you to embed data processing on non-mobile devices like Raspberry Pi and Arduino. #### How can I offload managing the database and sync?+ Couchbase Capella provides a fully managed cloud backend DBaaS and app services for IoT data sync and user security. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Personalization Use Case URL: https://www.couchbase.com/use-cases/smart-personalization/ USE CASE ## AI-Powered Personalization Use Cases Couchbase enables AI-powered, enterprise-ready personalization by combining real-time performance with the flexibility of JSON-based profiles. Built for scale, Couchbase lets developers integrate AI, vector search, and dynamic context to deliver hyper-personalized experiences across every customer touchpoint. [Why JSON?](https://www.couchbase.com/blog/choosing-the-right-query-language-sql-vs-mongo/)  -  WEBPAGE ### Use our AI-powered coding assistant to create JSON data, use vector search for AI-powered apps [Learn How](https://www.couchbase.com/ai-cloud-services/) -  WEBPAGE ### Use flexible JSON to easily adapt to new requirements in development and after deployment [Explore JSON](https://www.couchbase.com/use-cases/application-flexibility/) WHY COUCHBASE ### JSON is ideal for enterprise-ready, AI-powered personalization Couchbase powers billions of account profiles that can be hyper-personalized by adding AI interactions. JSON is the perfect scalable format for AI because developers can gather profile attributes, store LLM prompts, and store interaction logs with LLMs—making it ideal for enterprise-ready personalization AI initiatives that demand flexibility and real-time performance. - ### Dynamic profiles Control how application profiles are stored, adapted, and updated. JSON makes it possible, SQL++ makes it easy. - ### Real-time context Use AI to make profiles more dynamic with real-time context including location, weather, and situational awareness. This level of intelligent personalization is a core differentiator for industries seeking AI-powered customer engagement. - ### AI-ready Take advantage of the only NoSQL database to offer AI-ready vector storage and search for every deployment scenario, enabling personalization use cases that evolve as user behavior changes. - ### Mobile-ready Make sure mobile customer engagement takes place without any hitch by providing high-speed, offline-first, AI-powered experiences backed by scalable JSON—allowing teams to truly scale AI JSON workflows on the edge. Personalization ### Top personalization use cases Couchbase’s combination of millisecond speeds and JSON versatility create unmatched personalized experiences for billions of account profiles across industries including technology, finance, entertainment, and travel.  ### Retail and e-commerce Deliver [tailored recommendations and promotions](https://www.couchbase.com/use-cases/retail-and-ecommerce/) by combining customer data, histories, and behavior with modern AI techniques. ### Media and entertainment Use AI with user data and viewing history to [personalize movie and TV show recommendations](https://www.couchbase.com/use-cases/media-and-entertainment/) with customized descriptions and review summaries. ### Travel and hospitality Provide [personalized travel recommendations](https://www.couchbase.com/use-cases/travel-and-hospitality/), offers, and real-time booking updates by combining AI with flexible user profiles, search history, and booking preferences. ### Gaming Combine AI with player profiles, game states, viewing histories, and preferences to deliver [personalized gaming experiences](https://www.couchbase.com/use-cases/gaming/) and recommendations. -   > "Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s caching systems." > **Michael Kehoe**, Senior Staff Site Reliability Engineer, LinkedIn 10M+ queries per second <4 ms average latency [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/) -   > "When they introduced me to SQL++, we quickly realized that SQL++ offers the flexibility to search with a language that looks like 99% the same as SQL." > **Vincent Bersin**, Unit Manager, NoSQL Solutions, Amadeus IT Group 20M ops per second <2.5 ms response times [Read Customer Story](https://www.couchbase.com/customers/amadeus/) [See all stories](https://www.couchbase.com/customers/) -   > "What we value a lot is that Couchbase was able to embrace with us our vision to the cloud, and the fact that we wanted to operate data stores directly on PaaS." > **Fidencio Garrido**, Principal Engineer, DirecTV 100% uptime 10M+ customers [Read Customer Story](https://www.couchbase.com/customers/directv/) [See all stories](https://www.couchbase.com/customers/) -   > "We looked at Couchbase, Cassandra, and Mongo. We found the replication technology across data centers for Couchbase was superior, especially for large workloads." > **Claus Moldt**, CIO, FICO <1 ms response times 24x365 uptime [Read Customer Story](https://www.couchbase.com/customers/fico/) [See all stories](https://www.couchbase.com/customers/) ### Related resources -  WHITEPAPER #### AI will power adaptive applications [Get the paper](https://info.couchbase.com/rs/302-GJY-034/images/Generative-AI-Will-Power-Adaptive-Apps.pdf?version=0) -  CASE STUDY #### Upscaling LinkedIn’s profile datastore while reducing costs [Read the story](https://engineering.linkedin.com/blog/2023/upscaling-profile-datastore-while-reducing-costs) -  WHITEPAPER #### Adaptive applications take CX to the next level [Get the paper](https://info.couchbase.com/rs/302-GJY-034/images/Adaptive_Applications_Tony_Baer_Analyst_Brief.pdf?version=0) [See All Resources](https://www.couchbase.com/resources/) #### How does Couchbase enable dynamic account profiles?+ Couchbase facilitates dynamic modification of JSON-based profiles through its flexible data model and real-time updating capabilities. #### Why use JSON for personalized experiences?+ JSON’s flexible, scalable structure is perfect for managing dynamic profiles, allowing easy organization and modification of attributes for tailored user experiences. #### Why choose Couchbase for AI-powered personalization?+ Couchbase offers the speed, scalability, and flexibility required for large-scale AI personalization. Developers can access and process vast profile data in milliseconds for real-time intelligent personalization. #### How does Couchbase support personalization?+ Couchbase’s versatility supports AI-powered customer engagement and experiences across all industries. Organizations can harness dynamic profiles and AI-driven personalization to enhance user satisfaction. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Real-Time Analytics Use Case URL: https://www.couchbase.com/use-cases/real-time-analytics/ USE CASE ## Real-Time Analytics Use Cases Couchbase’s NoSQL database enables quick insights and performance metrics from real-time data without slowing down operations, helping businesses make fast, informed decisions. [Product Overview](https://www.couchbase.com/products/analytics/) [Use Capella for free](https://www.couchbase.com/products/capella/)  -  Blog ### New: Enterprise Analytics for self-managed deployments [Learn More](https://www.couchbase.com/blog/couchbase-enterprise-analytics) -  Video ### What is Couchbase Analytics? See the demo video. Watch now WHY COUCHBASE ### Real-time operational analytics, JSON-native Use operational data for real-time analytics without compromising your database performance. Couchbase's analytics architecture enables efficient real-time analysis by seamlessly optimizing performance throughout all stages of data access. - ### No ETL Access and analyze operational data without having to copy and migrate data to a separate technology vendor. - ### Scalable architecture Get compute and storage separation to make scaling easy and efficient as your data volume grows. - ### Add enterprise sources Use Kafka to connect and ingest enterprise data from NoSQL and relational systems. - ### Real-time write-back Deliver derived data in real-time to Couchbase’s operational store for use in applications Real-time Analytics ### Make fast, smart decisions with our real-time analytics platform Real-time analytics instantly transforms data into actionable insights, enabling large enterprises to adapt with agility and precision. Timely information enables better-informed decisions, optimizes operations, and uncovers new opportunities.  ### Fraud detection Detect and prevent [fraudulent activities](https://www.couchbase.com/customers/fico/) by continuously monitoring transaction data and user behavior patterns. Flag anomalies and unusual activities for further investigation. ### Offer personalization Deliver [personalized experiences](https://www.couchbase.com/customers/dominos/) by analyzing customer data as it’s generated. Real-time analytics applications can tailor recommendations, offers, and content based on customer preferences and context. ### Enterprise BI analytics Use your favorite [BI tools](https://www.couchbase.com/blog/couchbase-power-bi-connector/) like PowerBI for operational analytics. There is a native [Tableau connector](https://www.couchbase.com/blog/tableau-couchbase-analytics-connector/), too! ### Product recommendation Improve the analysis of product adoption and deliver [better suggested content](https://www.couchbase.com/customers/directv/) for end users. -   > “Couchbase gives us the best of all worlds when it comes to managing customer marketing data.” > **Cliff Miller**, Enterprise Data Architect, Domino’s 18K stores 90+ countries [Read Customer Story](https://www.couchbase.com/customers/dominos/) [See all stories](https://www.couchbase.com/customers/) -   > “MOLO17 is proud to have delivered a strategic tool that the Italian Coast Guard can deploy in emergency situations where it is critical to precisely locate." > **Daniele Angeli**, Founder & CEO, MOLO17 100% uptime [Read Customer Story](https://www.couchbase.com/customers/molo17/) [See all stories](https://www.couchbase.com/customers/) -   > “By moving the metadata to Couchbase, we were able to dramatically improve the efficiency of the system and speed data delivery.” > **Arvind Jade**, Architecture Lead, Nielsen 175B records processed per week +80% management efficiency [Read Customer Story](https://www.couchbase.com/customers/nielsen/) [See all stories](https://www.couchbase.com/customers/) ### Related resources -  BLOG #### How to harness real-time data analytics using operational data [Read the blog](https://www.couchbase.com/blog/couchbase-enterprise-analytics) -  Datasheet #### Couchbase Analytics Data Sheet [Get the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Analytics%20DataSheet%2010_30_18.pdf) -  INDUSTRY PAGE #### NoSQL database for financial services [Explore now](https://www.couchbase.com/use-cases/financial-services/) [See All Resources](https://www.couchbase.com/resources/) #### How does Couchbase handle large data volumes?+ Couchbase effortlessly, ensuring that performance remains consistent as your data grows so you can efficiently analyze large datasets without compromising speed or reliability. Its **real-time analytics architecture** separates compute from storage and uses the infinite scale of AWS S3 and GCS for storage, or deploy on premises and scale as desired. #### How does Couchbase support complex queries?+ Couchbase’s powerful query engine allows you to use SQL++ (SQL for JSON) to execute intricate data analyses efficiently. This flexibility enables you to extract valuable insights from your data. #### Does Couchbase have integrated services?+ Absolutely. Couchbase Analytics maintains direct connections with Couchbase’s operational services using our Data Control Protocol. #### What third-party integrations are supported?+ Data integration support for AWS S3, Google Cloud Storage including JSON, Parquet, Avro, CSV, Delta Lake and other text formats is available. Native support for Tableau, Power BI, and Apache Superset BI ad hoc query and visualization tools**.** #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ## Concepts ### Batch Processing URL: https://www.couchbase.com/resources/concepts/batch-processing/ ## Batch Processing Batch processing collects and processes data in batches at scheduled intervals [Try Real-Time Processing](https://www.couchbase.com/products/analytics/) [Learn more](https://www.couchbase.com/blog/couchbase-capella-columnar/)  ### What is batch processing? Batch processing is a data processing method where a group of transactions is collected over a period and processed as a single batch. This approach contrasts with real-time processing, where each transaction is processed individually and immediately. Batch processing is particularly suited for operations that don’t require immediate results because it can be scheduled to run during off-peak hours to reduce the load on computational resources. In batch processing, transactions or data points are accumulated until a certain threshold is met, which could be a specific quantity of data or a scheduled time. Once the threshold is reached, the entire batch is processed together. This method is highly efficient for tasks that require heavy lifting, like [data analysis](https://www.couchbase.com/blog/what-is-data-analysis/), updating databases, [processing customer transactions](https://www.couchbase.com/blog/transactional-databases/), and generating reports. Since the process is automated and can be run without continuous oversight, it allows for better utilization of system resources and can lead to significant time and cost savings. This page covers: - Batch processing vs. stream processing - Examples of batch processing - How to monitor batch processing - Advantages and disadvantages of batch processing - Alternatives to batch processing - Conclusion ### Batch processing vs. stream processing Batch processing and stream processing are two fundamental approaches to data processing. Batch processing involves processing data in large blocks or "batches." This method is ideal when dealing with large volumes of data that don't require immediate action. It's a traditional data processing method where data is collected over a period and then processed all at once. Think of it as doing laundry; you wait until you have enough dirty clothes to make up a full load before running the washing machine (or you wait until a designated time each week to run the washing machine). On the other hand, stream processing is designed to process data in real time as it arrives. This approach is ideal for applications that need to act on data immediately, such as [fraud detection](https://www.couchbase.com/customers/fico/) systems or real-time analytics. Stream processing can be likened to washing a dish as soon as it's used; you deal with each item immediately rather than waiting. **Attribute****Batch Processing****Stream Processing**Data processing methodAccumulate then processProcess as it arrivesData processing timeScheduled intervals[Real time](https://www.couchbase.com/blog/couchbase-capella-columnar/)Data volumeHigh – processed in batchesContinuous – processed one record at a timeTypical use cases[Data warehousing](https://www.couchbase.com/blog/database-vs-data-warehouse/) Batch ETL operations Generating reports[Real-time analytics](https://www.couchbase.com/customers/dominos/) Fraud detection [Monitoring](https://www.couchbase.com/blog/cloud-monitoring/) and alerting The key difference between these two approaches lies in their handling of data velocity and volume. Batch processing is efficient for high-volume processing tasks that are less time sensitive, and it can enable more complex analysis and reporting on large datasets. Stream processing is better for scenarios that require quick, incremental data processing and immediate insights. ### Examples of batch processing Batch processing is a powerful method for handling large volumes of data where transactions are collected over a period and processed all at once. This approach is highly efficient for operations that do not require immediate feedback. Here are three examples: **Financial transaction processing:** [Banks and financial institutions](https://www.couchbase.com/use-cases/financial-services/) often use batch processing for end-of-day transactions such as processing checks, bank transfers, and credit card transactions. The transactions are accumulated throughout the day and processed in a single batch during off-peak hours to update account balances and generate reports. **Data backup and synchronization:** Many organizations perform routine data backups using batch processing. This process might involve copying files from active servers to backup locations overnight. Similarly, [data synchronization between systems](https://www.couchbase.com/resources/concepts/data-replication/), such as updating a central warehouse with data from satellite locations, is often performed as a batch process to minimize impact on network resources during peak usage times. **Batch data analytics and reporting:** Businesses frequently use batch processing for complex analytics and reporting. Large datasets are processed to generate reports, perform business intelligence analysis, or feed into machine learning models for training. These processes are scheduled during low-usage times to avoid disrupting other operations and ensure efficient use of computational resources.  *Batch data analytics and reporting workflow (read top left, to top right, to bottom left, to bottom right)* ### How to monitor batch processing Monitoring batch processing is crucial for ensuring the reliability of batch jobs. It involves tracking the performance of batch processes, including their execution time, resource usage, and failure rates. Effective monitoring can help identify bottlenecks, optimize resource allocation, find troublesome data, and improve overall system performance. To monitor batch processing, focus on these key metrics: 1. **Execution time:** Measure how long each batch job takes to complete. This helps identify jobs that take longer than expected, which might indicate issues with the data, code, or underlying infrastructure. 2. **Resource usage:** Monitor the CPU, memory, and disk I/O consumed by batch jobs. High resource usage could signal inefficiencies in the code, the need for hardware upgrades, or corrupted data. 3. **Error rates and types:** Track the number and types of errors encountered during batch processing. Analyzing errors can help pinpoint systemic issues, improve data quality, and fix bugs. 4. **Throughput:** Measure the amount of data processed in a given time frame. This can help assess the performance impact of changes to the batch process. To visualize and manage these metrics, you might employ dashboards that aggregate data from various sources, providing a real-time overview of the health and performance of batch processes. Tools like [Grafana](https://grafana.com/), [Prometheus](https://prometheus.io/), [Datadog](https://www.datadoghq.com/), and [Splunk](https://www.splunk.com/) are commonly used to monitor batch processes. Additionally, setting up alerts for anomalies or thresholds can help address issues proactively. ### Advantages and disadvantages of batch processing Batch processing offers several advantages and disadvantages that teams should consider when determining their data processing strategies. #### Advantages - **Efficiency at scale:** Batch processing is highly efficient for large volumes of data. By grouping similar tasks, it reduces the overhead of starting and executing each task individually, leading to significant time and resource savings. - **Resource optimization:** Batch processing allows for the optimal use of resources since it can be scheduled during off-peak hours to reduce the impact on operational systems and ensure that resources are available for critical tasks during peak times. - **Consistency and reliability:** Processing large datasets in batches ensures consistency and reliability in data handling. This is especially important in situations where data integrity is critical, such as financial transactions or inventory management. #### Disadvantages - **Latency:** One of the main drawbacks of batch processing is the inherent delay between data collection and processing. This latency can be a significant issue for applications requiring real-time data analysis or immediate action based on data insights. - **Complexity in error handling:** Errors in batch jobs can be more complex to identify and resolve due to the bulk nature of processing. If a batch job fails, diagnosing the issue might require sifting through large volumes of data to find the cause. - **Inflexibility:** Batch processing systems can be less flexible in accommodating changes or integrating new data sources because modifications may require significant changes to the batch jobs or schedules. ### Alternatives to batch processing Alternatives to batch processing require less overhead and focus on real-time processing, on-demand analytics, and [scalability](https://www.couchbase.com/resources/concepts/database-scalability/). Understanding these alternatives can help you decide the best fit for specific use cases, especially when real-time insights and efficiency are paramount. **Real-time processing:** Unlike batch processing, [real-time processing analyzes data as it arrives](https://www.couchbase.com/blog/5-use-cases-for-prediction-serving-systems-with-couchbase/). This approach is beneficial for applications requiring instant decision-making, such as [fraud detection](https://www.couchbase.com/customers/wells-fargo/) or live user interaction analysis. **Event-driven architecture:** This model waits for specific events to occur, and then responds and communicates between decoupled services in real time. It's highly scalable and flexible, making it suitable for complex, distributed systems where immediate responsiveness is crucial. Tools like [Kafka](https://docs.couchbase.com/kafka-connector/current/quickstart.html) enable scalable data streaming between components. **Couchbase Capella™ columnar services:** For those exploring alternatives to traditional batch processing, especially for analytical workloads, [Capella columnar services](https://www.couchbase.com/products/analytics/) presents a compelling option. Its real-time capabilities eliminate the need for extensive ETL pipelines and simplify data architecture. The [SQL++ query language](https://www.couchbase.com/sqlplusplus/) enhances accessibility and manipulation of data, offering a seamless transition for those familiar with SQL. And the lack of ETL maintenance and real-time data analysis capabilities makes it an attractive choice for dynamic, data-driven environments. ### Conclusion Batch processing is a powerful approach for handling large volumes of data where immediacy is not critical. It's particularly useful for tasks that can be executed without immediate user interaction, making it useful for some data analysis situations, non-time-sensitive reporting, and system updates. When deciding between batch and stream processing, consider the nature of your data, the need for real-time processing, and the complexity of the processing tasks. Alternatives like stream processing are better for scenarios requiring immediate data handling. Always choose the method that aligns with your project requirements, taking into consideration the performance, complexity, and scalability trade-offs. To learn more about concepts related to batch processing, explore [our hub](https://www.couchbase.com/resources/concepts/). #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Cloud Containers URL: https://www.couchbase.com/resources/concepts/cloud-containers/ ## Cloud Containers A cloud container is a portable package that bundles an application with its dependencies, allowing it to run across different cloud environments [Download](https://www.couchbase.com/downloads/?family=open-source-kubernetes) [Learn more](https://www.couchbase.com/products/operator/) ###### SUMMARY Cloud containers package applications and their dependencies into portable, self-contained units that run consistently across any environment. By isolating applications from underlying infrastructure, they solve compatibility issues and streamline development and deployment. Containers come in two main types: application containers for microservices and system containers for legacy workloads, each serving distinct needs. Their lightweight, scalable design enables them to be faster and more efficient than traditional virtual machines (VMs). With the support of orchestration tools like Kubernetes, containers have become a foundation for modern, cloud-native development. ### What are containers in cloud computing? In cloud computing, a container is a portable package that bundles an application with its dependencies (code, runtime, libraries, settings), allowing it to run across different environments. This isolates applications from their environment, ensuring consistent operation across any deployment, from local machines to [public clouds](https://www.couchbase.com/resources/concepts/public-cloud-vs-private-cloud/). By bundling dependencies, containers solve the “it works on my machine” problem, streamlining development and deployment. Continue reading this resource to learn the basics of cloud containers, including their types, technical functions, and common use cases. You’ll also learn about their benefits, how they differ from virtual machines, and the tools available for container management and orchestration. - Types of cloud containers - How do cloud containers work? - What are containers used for? - What benefits do cloud containers provide? - Containers vs. virtual machines - Container management tools - Key takeaways and related resources - FAQs ### Types of cloud containers All containers use OS-level virtualization, but they primarily fall into two types: application containers and system containers. Each serves a distinct purpose, making understanding their differences critical for selecting the right tool. #### Application containers Application containers, popularized by Docker, are the most common type of container. Their main goal is to package and run a single application or process. They’re lightweight, stateless, and immutable, bundling an application’s code and all its dependencies into one executable package. This functionality ensures consistent performance across environments. They also allow independent deployment and [scaling of services](https://www.couchbase.com/blog/scaling-microservices/), making them ideal for microservices architectures. ##### Key characteristics - **Single-process focus:** Runs one application or service. - **Lightweight and fast:** Starts quickly without booting a full OS. - **Immutable:** Unchanged after creation; updates involve replacing the container. - **Stateless:** Data is managed externally (e.g., volumes, databases). - **Popular technologies:** Docker, containerd, CRI-O. #### System containers System containers emulate a full VM with the efficiency of a container. Unlike application containers, they run a complete operating system with multiple services and processes, including an init system like systemd. This makes them suitable for legacy or monolithic applications that expect a traditional OS environment, allowing “lift and shift” to containerized infrastructure without major refactoring. Although heavier than application containers, they’re more resource efficient than VMs because they share the host OS kernel. ##### Key characteristics - **Multi-process environment:** Runs a full boot process and multiple services. - **Behaves like a VM:** Offers a persistent, mutable environment for installations and configurations. - **Legacy application support:** Ideal for monolithic applications requiring a traditional OS. - **Stateful:** Can manage internal state, similar to a standard server. - **Popular technologies:** LXD (Linux Container Daemon), OpenVZ. Choosing between application and system containers depends on the [workload](https://www.couchbase.com/resources/concepts/workloads/). Application containers are standard for modern, microservices-based applications. In contrast, system containers offer a bridge for migrating legacy monolithic systems to containerized infrastructure. ### How do cloud containers work? Cloud containers use OS-level virtualization. Unlike traditional virtual machines that require a full guest operating system for each instance, containers share the host OS kernel, making them lightweight, fast, and efficient. This is achieved using two key Linux kernel features: namespaces and control groups (cgroups). #### Core components of containerization **Namespaces:** Namespaces partition kernel resources, creating isolated workspaces for containers. Each container has its own network stack, process ID space, mount points, and user ID space. From inside, it appears as a standalone OS, though it shares the host kernel with other containers. This isolation ensures containers don’t interfere with each other. **Control groups (cgroups):** Cgroups manage and limit container resource usage, such as CPU, memory, and bandwidth. They prevent any single container from overloading the host system, ensuring stable and predictable performance for all containers. #### Container workflow Container creation and operation rely on two main elements: images and runtimes. **Container images:** These immutable files serve as blueprints that contain the code, libraries, dependencies, and configurations needed to run the application. Built in layers (e.g., starting with a minimal Linux distribution), images are efficient to update and share. **Container runtime:** The runtime pulls container images and runs them on the host system. It unpacks the image and uses namespaces and cgroups to create isolated processes. The runtime handles the full container life cycle, from creation to termination. When you run a command like docker run, the runtime retrieves the image (if needed), creates the container, allocates resources, and isolates it. The application then runs in a sandboxed environment as a process on the host OS. ### What are containers used for? Containers are essential for [modern software development](https://www.couchbase.com/blog/modern-application-development/) due to their flexibility, portability, and efficiency. Here are the most common use cases:  Use cases for containers - **Microservices architectures: **Containers are ideal for breaking applications into small, independent services. Each service runs in its own container, simplifying updates, improving fault isolation, and allowing teams to use different technology stacks. - **Application modernization and migration:** Containers simplify the “lift and shift” of legacy applications to modern infrastructure, eliminating the need for major code changes and enabling a gradual transition from monolithic to microservices-based architecture. - **Consistent development and testing environments:** By packaging applications with all their dependencies into a single image, containers ensure identical environments across development, testing, and production, which reduces bugs and deployment failures. - **CI/CD and DevOps enablement: **Containers integrate seamlessly with [CI/CD pipelines](https://www.couchbase.com/blog/devops-environment/), allowing for automated builds, tests, and deployments. This speeds up delivery cycles and improves reliability. - **Hybrid and multicloud strategies:** Containers can run on any infrastructure, supporting hybrid and multicloud deployments that reduce vendor lock-in and enable easy workload migration. - **Scalability and high-density deployments:** The lightweight nature of containers enables high-density deployments for better resource utilization. When combined with orchestration tools like Kubernetes, containers can scale automatically to handle spikes in demand, supporting cost-efficient, [high availability applications](https://www.couchbase.com/blog/high-availability-vs-fault-tolerance/). ### What benefits do cloud containers provide? Cloud containers change how applications are built, deployed, and managed. By separating applications from the underlying infrastructure, they offer flexibility and efficiency, addressing common development challenges for faster delivery, more reliable systems, and better resource utilization. - **Unmatched portability and flexibility:** Containers bundle applications and dependencies into self-contained units that run consistently across any environment, whether [in the cloud or on premises](https://www.couchbase.com/resources/concepts/what-is-a-cloud-database/). This simplifies migration and avoids vendor lock-in. - **Enhanced scalability and performance:** Because containers are lightweight and share the host operating system, they can start in just a few seconds. This speed enables quick, automated scaling with tools like Kubernetes, helping manage sudden traffic increases and keeping applications available. - **Greater resource efficiency and cost savings:** Containers allow more applications to run on less hardware by sharing the host OS, leading to higher density than with VMs. This reduces infrastructure costs and lowers cloud bills. - **Faster deployment and development cycles:** Containers help maintain consistent environments, eliminating the “it works on my machine” problem. This streamlines CI/CD pipelines for more frequent and predictable deployments, boosting developer productivity. - **Improved consistency and reliability:** Immutability prevents configuration drift, ensuring stable and predictable systems. Updating means replacing containers with new images, simplifying rollbacks, and troubleshooting. ### Containers vs. virtual machines While both containers and virtual machines allow applications to run in isolated environments, they do so in very different ways. VMs emulate entire operating systems, providing strong isolation but requiring more resources, while containers share the host OS kernel, making them lightweight, faster to start, and easier to scale. Here’s how the two compare: [pageComponent 'support_table_block_component' '35510'] In practice, many organizations use both containers and VMs depending on their workload needs. Containers are ideal for speed and scalability, while VMs remain a strong choice for running legacy applications or workloads that demand higher isolation. When combined, they contribute to a flexible and efficient infrastructure strategy. ### Container management tools As organizations scale their use of containers, managing them manually becomes impractical. Container management tools help automate deployment, orchestration, scaling, and monitoring, ensuring that applications remain reliable and efficient across complex environments. These platforms also add features for security, networking, and integration with cloud services. - **Docker:** A widely used platform that simplifies building, packaging, and running containers across environments. - **Kubernetes:** An open-source orchestration system that automates the deployment, scaling, and management of containerized applications. - **Red Hat OpenShift:** A Kubernetes-based platform that adds developer-friendly features, enterprise-grade security, and multicloud support. - **Amazon Elastic Kubernetes Service (EKS):** A managed Kubernetes service from AWS that reduces the overhead of running Kubernetes clusters. - **Google Kubernetes Engine (GKE):** Google’s managed Kubernetes offering, designed for scalability and integration with Google Cloud services. - **Azure Kubernetes Service (AKS):** Microsoft’s managed Kubernetes platform, offering deep integration with Azure services. Choosing the right container management tool often depends on your existing infrastructure, level of expertise, and whether you prefer a fully managed service or more control over configurations. ### Key takeaways and additional resources Cloud containers have become fundamental to modern application development because they bring consistency, portability, and efficiency to every stage of the software life cycle. By isolating applications from their environments, they solve deployment challenges while supporting scalability, automation, and innovation. Whether used for microservices, application modernization, or hybrid cloud strategies, containers continue to help organizations build and deliver software at scale. Here are the most important takeaways from this resource: #### Key takeaways - **Containers package applications with all dependencies**, ensuring consistent operation across environments. - **They come in two types**, with application containers used for microservices and system containers used for legacy or monolithic apps. - **Containers rely on Linux features**, such as namespaces and cgroups, for isolation and resource management. - **Images and runtimes form the foundation of container workflows**, powering the creation, scaling, and updates of applications. - **Compared to VMs, containers are lighter, start faster, and are more efficient**, making them ideal for cloud-native use cases. - **Container management tools** such as Docker, Kubernetes, and OpenShift **streamline orchestration, scaling, and monitoring**. - **Adoption of containers supports DevOps practices**, accelerates CI/CD pipelines, and reduces infrastructure costs. To learn more about containers, you can visit our [concepts hub](https://www.couchbase.com/resources/concepts/) and review the resources listed below: #### Additional resources - [Container Security – Concepts](https://www.couchbase.com/resources/concepts/container-security/) - [Container Orchestration – Concepts](https://www.couchbase.com/resources/concepts/container-orchestration/) - [Pod vs. Container: What Are the Key Differences? – Blog](https://www.couchbase.com/blog/pod-vs-container/) - [Cloud-Native vs. Cloud-Agnostic: Which Approach Is the Best Fit? – Blog](https://www.couchbase.com/blog/cloud-native-vs-cloud-agnostic/) ### FAQs **What is the difference between cloud containers and Kubernetes?** Cloud containers are lightweight packages that bundle an application with its dependencies, while Kubernetes is an orchestration platform that automates the deployment, scaling, and management of containers. **Can containers be used in hybrid or multicloud environments?** Yes, containers are highly portable and can run across on-premises, hybrid, and multi-cloud environments without requiring changes to the application. **What are the challenges of managing containers at scale?** At scale, challenges include orchestrating thousands of containers, ensuring security, managing networking, and maintaining visibility into performance and resource usage. **How do cloud containers support DevOps practices?** Containers provide consistent environments, enable rapid deployments, and integrate seamlessly with CI/CD pipelines, making them ideal for supporting DevOps workflows. **Are cloud containers secure for sensitive workloads?** Containers can be secure when paired with best practices such as image scanning, access controls, and runtime monitoring, although they rely on the shared host OS, which requires additional hardening. **What is the difference between containerization and serverless computing? **Containerization packages applications and dependencies into portable units, while [serverless computing](https://www.couchbase.com/blog/serverless-vs-cloud/) abstracts away infrastructure entirely, letting developers run functions on demand without managing servers. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Cloud Deployment Models URL: https://www.couchbase.com/resources-concepts-cloud-deployment-models/ ## Cloud Deployment Models Learn about the value different cloud deployment models offer [Deploy Couchbase](https://www.couchbase.com/downloads/?family=capella) [Learn more](https://www.couchbase.com/ecosystem/cloud/)  ### What is a cloud deployment model? A cloud deployment model refers to the specific approach or strategy an organization uses to deploy and manage its cloud computing services. The five main cloud deployment models are **public cloud, private cloud, hybrid cloud, multicloud, and community cloud**. Hybrid clouds, multiclouds, and community clouds are all formed using [public and private clouds](https://www.couchbase.com/resources/concepts/public-cloud-vs-private-cloud/). Each cloud deployment model has unique characteristics that impact its suitability for specific use cases or requirements, and each model also comes with its own set of advantages and challenges. The primary distinctions between different cloud deployment models are: **Infrastructure ownership and location –** The physical cloud components can be owned and operated by the cloud user, by a third party (or parties), or by a combination of the two. Likewise, the physical infrastructure can be located on the user’s premises, off premises, or distributed across locations. **Resource sharing –** Resources such as servers, storage, and networking can be shared among multiple users and organizations, or they can be dedicated to a single organization. **Scalability and elasticity –** Public clouds have more extensive resources, allowing them to offer high scalability (for long-term needs) and elasticity (for short-term needs). The scalability of private clouds depends on the capacity of the underlying infrastructure, so scaling often requires additional investments. **Security and compliance –** In public clouds, security measures are implemented by the cloud provider, and users share responsibility for securing their data and applications. Private clouds offer greater control over security measures and compliance requirements for organizations with strict security needs. **Cost and pricing model –** Public clouds typically follow a pay-as-you-go or subscription-based pricing model, offering cost-effective options based on resource usage. Private clouds require upfront investment in infrastructure and have ongoing maintenance and scaling costs. The rest of this page covers: - Types of cloud deployment models - Benefits and challenges of cloud deployment models - Comparison of cloud deployment models - Which cloud deployment model do you choose? - Key takeaways and additional resources  Keep reading to learn more about cloud deployment models. ### Types of cloud deployment models #### Public cloud In a public cloud deployment model, cloud services are provided by third-party vendors over the internet. These services are available to the general public, and resources such as servers, storage, and applications are shared among multiple users. Public clouds offer scalability, flexibility, and cost-effectiveness but generally provide less control and customization compared to private clouds. The three biggest global cloud service providers (CSPs) are Amazon Web Services (AWS), Microsoft Azure, and Google Cloud. **AWS** is known for its extensive services portfolio and a large ecosystem of partners, third-party integrations, and developer tools. **Azure** is popular for its seamless integration with Microsoft products and services and for its comprehensive solutions for large industries such as healthcare, finance, manufacturing, and government. **Google Cloud** is known for its advanced data and analytics services, its embrace of open source, and its large and fast global network infrastructure. Couchbase’s NoSQL database is designed to [run easily on AWS, Azure, and Google Cloud](https://docs.couchbase.com/server/current/cloud/couchbase-cloud-deployment.html). At the basic level, a public cloud provides an infrastructure-as-a-service (IaaS), but [managed cloud services](https://www.couchbase.com/blog/managed-cloud-services/) also include Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS), Storage-as-a-Service (STaaS), and Database-as-a-Service (DBaaS) such as [Couchbase Capella™ DBaaS](https://www.couchbase.com/products/capella/). #### Private cloud A private cloud deployment model involves hosting cloud services within a private network, typically owned and operated by a single organization. Private clouds offer greater control, security, and customization compared to public clouds. They’re especially suitable for organizations with strict security and compliance requirements or those handling sensitive data. #### Hybrid cloud A hybrid cloud deployment model combines elements of both public and private clouds. It allows organizations to leverage the scalability and cost-effectiveness of public clouds while retaining control over sensitive data and critical applications in private clouds. Hybrid clouds facilitate seamless data and application portability between environments. In a hybrid cloud architecture, certain workloads and data are hosted in private cloud infrastructure, while others are deployed in public cloud environments. These environments are interconnected through networking technologies, such as virtual private networks (VPNs) or dedicated connections, enabling secure communication and data exchange between public and private cloud resources. Organizations can use the scalability, flexibility, and cost-effectiveness of public clouds for less sensitive workloads while maintaining control, security, and compliance requirements in private cloud environments for mission-critical applications and sensitive data. #### Multicloud A [multicloud](https://www.couchbase.com/resources/concepts/what-is-multicloud/) deployment model uses multiple public cloud service providers to meet different business needs or to avoid vendor lock-in. In a multicloud architecture, organizations distribute their workloads across different CSPs such as AWS, Azure, and Google Cloud to leverage the relative strengths and capabilities of each provider to meet specific business requirements. Multicloud deployments can be managed centrally through orchestration and management tools, enabling organizations to optimize performance, scalability, cost, and resilience by selecting the most suitable cloud services from different providers for each workload or application. Multicloud architectures provide organizations with flexibility, redundancy, and vendor independence, allowing them to mitigate risks, avoid vendor lock-in, and maximize innovation and agility in the cloud. Hybrid clouds and multiclouds are often combined to gain the benefits of both, and this sometimes leads to confusion between the two. Here’s a deeper dive into a comparison of [multicloud versus hybrid cloud](https://www.couchbase.com/blog/multi-cloud-vs-hybrid-cloud-differences/). #### Community cloud In a community cloud deployment model, cloud infrastructure is shared among several organizations with common concerns such as regulatory compliance, industry-specific requirements, or shared missions. Community clouds enable collaboration and resource sharing while addressing specific needs within a particular community or industry. ### Benefits and challenges of cloud deployment models #### Public cloud ##### Benefits - **Cost-effective:** Public clouds operate on a pay-as-you-go model, allowing organizations to minimize upfront costs and only pay for the resources they use. This model is especially beneficial for startups and small businesses with limited budgets. - **Scalability:** Public clouds offer virtually limitless scalability for both long-term and short-term needs. Organizations can easily scale up resources during peak demand and scale down during quieter periods. They can also quickly and easily adapt to changing needs as they grow without investing in additional infrastructure. - **Accessibility:** Public cloud services are accessible from anywhere with an internet connection, enabling remote access to applications and data. This accessibility fosters collaboration among distributed teams and supports remote work arrangements. ##### Challenges - **Security concerns:** Public clouds share infrastructure among multiple users, raising concerns about data security and privacy. Organizations must rely on the cloud provider's security measures and may face increased risks of data breaches or unauthorized access. - **Limited control:** Users have limited control over the underlying infrastructure and are subject to the policies and limitations imposed by the cloud provider. This lack of control can be problematic for organizations with strict compliance requirements or specific customization needs. - **Dependency on internet connectivity:** Public cloud services require reliable internet connectivity for access. Organizations may experience disruptions in service or reduced productivity in areas with poor internet connectivity. #### Private cloud ##### Benefits - **Greater control:** Private clouds offer organizations greater control over customization, security, and compliance compared to public clouds. This control is essential for organizations with specialized workloads or strict regulatory requirements. - **Security and compliance:** Private clouds provide a dedicated environment for sensitive data and critical applications, reducing the risk of data breaches or compliance violations. This level of security and compliance assurance is particularly valuable for industries such as healthcare, finance, and government. - **Performance:** Private clouds can offer better performance and reliability for mission-critical applications due to dedicated resources and infrastructure. This performance assurance ensures consistent access to applications and minimizes downtime. ##### Challenges - **Higher upfront costs:** Private clouds require significant upfront investment in infrastructure and ongoing maintenance, resulting in higher initial costs compared to public clouds. This investment may be prohibitive for small businesses or startups with limited budgets. - **Limited scalability:** Private clouds may have limited scalability depending on the capacity of the underlying infrastructure. Scaling resources beyond the initial capacity may require additional investment in hardware upgrades or expansion. - **Resource underutilization:** If capacity exceeds demand, private clouds may underuse their infrastructure, resulting in wasted resources and higher costs. Organizations must carefully plan resource allocation to optimize usage and minimize waste. #### Hybrid cloud ##### Benefits - **Flexibility:** Hybrid clouds offer organizations the flexibility to leverage the benefits of both public and private clouds, allowing them to deploy different workloads based on specific requirements. This flexibility enables organizations to optimize performance, cost, and security for each workload. - **Data control:** Hybrid clouds enable organizations to retain control over sensitive data and critical applications by keeping them within private cloud environments. At the same time, organizations can leverage the scalability and cost-effectiveness of public clouds for less sensitive workloads. - **Disaster recovery:** Hybrid clouds provide options for disaster recovery and business continuity by distributing workloads across multiple environments. Organizations can replicate data and applications across public and private clouds to ensure resilience and minimize downtime.  ##### Challenges - **Complexity:** Managing multiple cloud environments can be complex and may require additional expertise and resources. Organizations must invest in robust management tools and processes to ensure seamless integration and interoperability between public and private clouds. - **Integration challenges:** Integrating and managing workloads across different cloud environments can be challenging, requiring careful planning and coordination. Organizations must address compatibility issues, data synchronization, and security considerations to ensure smooth operation across hybrid environments. - **Security concerns:** Hybrid clouds introduce additional security risks because data and applications are distributed across multiple environments. Organizations must implement comprehensive security measures and protocols to protect sensitive information and mitigate the risk of data breaches or cyberattacks.  #### Multicloud ##### Benefits - **Avoid vendor lock-in:** Multicloud environments enable organizations to avoid vendor lock-in by distributing workloads across multiple cloud providers. This flexibility gives organizations greater leverage when negotiating pricing and services. It can also be easier for an organization to move workloads to a different CSP if they’re already up and running on a different cloud. - **Best-of-breed solutions:** Multicloud environments enable organizations to leverage the strengths and capabilities of different cloud providers for specific workloads or requirements. By selecting the most suitable services from each provider, organizations can achieve superior performance, scalability, and innovation with the necessary level of security at the lowest cost. - **Risk mitigation:** Multicloud environments reduce the risk of service disruptions and data loss by spreading workloads across multiple providers and environments. This redundancy ensures resilience and business continuity, even in the event of provider outages, service degradation, or security incidents. ##### Challenges - **Complexity:** Managing multiple cloud environments can be complex and may require additional tools, skills, and resources. Organizations must invest in robust management and orchestration capabilities to ensure seamless integration, interoperability, and governance across multicloud environments. - **Integration challenges:** Integrating and managing workloads across different cloud environments can be challenging, requiring careful planning, coordination, and execution. Organizations must address compatibility issues, data synchronization, and security considerations to ensure smooth operation and consistent performance across environments. - **Cost management:** Multicloud environments introduce additional complexity to cost management, as organizations must track and optimize expenses across multiple providers. Without proper monitoring and governance, organizations can incur unexpected costs from usage spikes, redundant services, or inefficient resource allocation.  #### Community cloud ##### Benefits - **Collaboration:** Community clouds facilitate collaboration and resource sharing among organizations with common concerns or requirements, such as regulatory compliance or industry standards. By pooling resources and expertise, community members can achieve economies of scale and accelerate innovation. - **Cost sharing:** Community clouds enable organizations to share infrastructure costs, resulting in potential cost savings for all members. This cost-sharing model allows organizations to access advanced technologies and services that may be cost prohibitive to deploy individually. - **Customization:** Community clouds can be customized to meet the specific needs and requirements of the community, providing tailored solutions and services. This customization ensures that community members can address their unique challenges and achieve their business objectives effectively.  ##### Challenges - **Limited scalability:** Community clouds may have limited scalability, depending on the capacity and resources shared among community members. Rapid growth or changes in demand may strain shared resources and impact performance. - **Governance challenges:** Community clouds require robust governance mechanisms to manage shared resources and ensure fair and equitable access for all community members. Organizations must establish clear policies, procedures, and governance structures to promote collaboration, resolve conflicts, and maintain trust within the community. - **Dependency on community dynamics:** The success of community clouds depends on the participation and engagement of community members. Changes in community dynamics or member priorities may affect the availability and quality of shared resources. ### Comparison of cloud deployment models The following chart gives you a quick way to compare the relative strengths and weaknesses of the various cloud deployment models. Three stars indicates a strong benefit – if a particular characteristic is extremely important to your deployment, you should seriously consider the three-star models. Two stars indicates that a model provides the benefit to a lesser degree or that only one component of the model provides a strong benefit. For example, the private cloud component of a hybrid cloud provides strong security and compliance, but the public cloud component doesn’t. A single star indicates that a model can provide that benefit to some degree, but it is not a primary strength. No stars indicates that a model is not a good choice to achieve that particular requirement. **Public cloud****Private cloud****Hybrid cloud****Multicloud****Community cloud**Cost-effectiveness    Scalability     Accessibility    Greater controlSecurity and compliancePerformanceFlexibilityData controlDisaster recoveryAvoid vendor lock-inBest-of-breed solutionsRisk mitigationCollaborationCost-sharingCustomization To avoid possible confusion with terminology, it’s worth making a quick mention of the cloud computing model known as [serverless architecture](https://www.couchbase.com/resources/concepts/serverless-architecture/). Serverless architecture might sound like another way to say cloud computing, but it actually refers to a specific way of using the cloud to support distinct functions of microservices. Here’s a basic comparison of [serverless computing versus cloud computing](https://www.couchbase.com/blog/serverless-vs-cloud/). ### Which cloud deployment model do you choose? Choosing the right cloud deployment model requires careful consideration of various factors such as security requirements, scalability needs, compliance considerations, budget constraints, and organizational preferences. Here's a step-by-step evaluation process to help you make the right decision: 1. **Assess your business needs:** Understand your organization's specific requirements, including security, compliance, performance, and budgetary constraints. 2. **Evaluate deployment models:** Compare the pros and cons of the different cloud deployment models, starting with the information we’ve provided. 3. **Consider workload characteristics:** Analyze the nature of your workloads, such as sensitivity of data, scalability and elasticity requirements, and regulatory compliance. 4. **Evaluate cost implications:** Assess the cost implications of each deployment model, including upfront investment, ongoing maintenance, and operational expenses. 5. **Consider integration and interoperability:** Evaluate how each deployment model integrates with your existing IT infrastructure and applications to ensure interoperability across environments. 6. **Assess security and compliance:** Consider security measures, compliance requirements, and data protection mechanisms offered by each deployment model. 7. **Factor in scalability and flexibility:** Determine the scalability and flexibility offered by each deployment model to accommodate short-term work spikes, future growth, and changing business needs. 8. **Evaluate vendor capabilities:** Assess the capabilities and reputation of cloud service providers offering each deployment model, including reliability, support, and service-level agreements. 9. **Consider organizational culture and expertise:** Evaluate your organization's culture, expertise, and readiness for adopting cloud technologies, including staff training and change management considerations. 10. **Develop a cloud strategy:** Develop a comprehensive cloud strategy that aligns with your organization's goals, addresses specific business needs, and ensures optimal use of cloud resources. ### Key takeaways and additional resources Cloud computing is a critical resource for organizations of all types and sizes because it offers many unique benefits in terms of scalability, flexibility, cost-effectiveness, and access to a wide range of services. By migrating to the cloud, organizations can scale their resources up or down based on demand, optimize costs through pay-as-you-go pricing models, and access advanced technologies and services without the need for upfront investment in infrastructure. Choosing the right cloud deployment model is crucial, as each has its own unique characteristics, advantages, and challenges. Public clouds provide cost-effective scalability and accessibility but may raise security concerns. Private clouds offer greater control and security but require higher upfront costs and may limit scalability. Hybrid clouds combine the benefits of public and private clouds, enabling flexibility and control but requiring careful management of integration and security. Multicloud deployments offer flexibility, redundancy, and vendor independence but require careful planning and management. Community clouds can facilitate collaboration and cost-sharing between organizations but may present governance and scalability challenges. Ultimately, organizations need to carefully assess their specific requirements, consider factors such as security, compliance, scalability, and cost, and choose the cloud deployment model that best aligns with their business objectives and IT needs. **These resources can help you make the right choice:** [How to plan your cloud migration](https://www.couchbase.com/blog/cloud-migration-strategy/) [How the cloud migration process works](https://www.couchbase.com/resources/concepts/what-is-cloud-migration/) [Best practices for cloud optimization](https://www.couchbase.com/blog/cloud-optimization/) [Should you take a cloud-native or cloud-agnostic approach?](https://www.couchbase.com/blog/cloud-native-vs-cloud-agnostic/) [How to build a cloud-based application](https://www.couchbase.com/blog/how-to-build-a-cloud-based-application/) [Hybrid cloud services and computing models](https://www.couchbase.com/blog/hybrid-cloud-couchbase/) [Run Couchbase multicloud across AWS, Azure, and Google Cloud](https://www.couchbase.com/ecosystem/cloud/) [Choose from Couchbase deployment options](https://www.couchbase.com/downloads/?family=capella) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Cloud Elasticity URL: https://www.couchbase.com/resources/concepts/cloud-elasticity/ ## Cloud Elasticity Cloud elasticity allows computing resources to expand or contract in real time based on demand, helping applications stay responsive while controlling costs. [Configure Auto-Scaling](https://docs.couchbase.com/operator/current/howto-couchbase-autoscaling.html) [Learn more](https://www.couchbase.com/blog/scalability-vs-elasticity/)  ### What is Elasticity in Cloud Computing? Cloud elasticity is the ability of a cloud computing system to adjust its resources to match current and future demands. This means that the system can increase its resources during high usage periods and decrease them when demand is low. This flexibility helps ensure that applications run smoothly without wasting resources, incurring unnecessary costs, or affecting end users. For example, an online store might experience a surge in traffic on Black Friday. With elastic cloud computing, the store’s system can handle the increased traffic by temporarily adding more servers. Once the traffic returns to normal, the extra servers are no longer needed and can be removed. These adjustments are made possible by technologies like [virtualization](https://docs.couchbase.com/server/current/install/best-practices-vm.html) and automation, which enable quick changes in resource allocation without manual intervention. Cloud elasticity is essential for maintaining performance and availability, especially in dynamic environments where workloads change rapidly. The rest of this page covers: - Elasticity vs. scalability? - How does cloud elasticity work? - Types of elasticity in cloud computing - Components of elastic computing - What is the benefit of elasticity in the cloud? - Use cases for cloud elasticity - Effective cloud elasticity practices - Conclusion and additional resources Keep reading to learn more about elasticity in cloud computing. ### Elasticity vs. Scalability? Elasticity and scalability are often used interchangeably but have distinct meanings. Elasticity refers to a system’s ability to adjust its resources based on current demand. This means adding or removing resources like CPU, memory, and storage in real time as the workload changes. Elasticity ensures that applications have the necessary resources during peak times and can scale down during low usage periods, optimizing performance and cost. [Scalability](https://www.couchbase.com/resources/concepts/scalability-in-cloud-computing/), on the other hand, is the ability of a system to handle increased workload by adding resources, either [vertically or horizontally](https://www.couchbase.com/resources/concepts/database-scalability/). Vertical scaling (or scaling up) involves adding more power to an existing machine, such as upgrading the CPU or memory. Horizontal scaling (or scaling out) involves adding more machines to a system, like adding more servers to a web application. **Feature****Elasticity****Scalability****Definition**Adjustment of resources based on demand (often automatic or automated)Capability to handle increased workload by adding resources**Adjustment type**Real time, dynamicPre-planned, can be a combination of both horizontal and vertical (i.e., [multi-dimensional scaling](https://www.couchbase.com/multi-dimensional-scalability-overview/))**Resource management**Add or remove resources as neededAdd or remove resources by scaling up or out**Cost efficiency**Scaling resources both up and downPrepares resources for future growth**Use case**Variable workloadsAnticipated growth or large projects**Implementation**Often automatic or requires automation toolsManual or automated, could involve infrastructure changes While scalability provides the capacity to grow, elasticity ensures that the system can dynamically adjust to real-time changes in demand. Scalability is often planned and implemented in advance, whereas elasticity is a more dynamic, real-time feature. ### How Does Cloud Elasticity Work? Cloud elasticity dynamically adjusts the amount of computational resources based on current demand. This process can rely heavily on automation and monitoring. Here are some examples of tools and techniques: **1. Real-Time Monitoring:** The system continuously monitors CPU, memory, network traffic, and other performance indicators, helping to determine when to adjust resources. **2. Automated Scaling:** Based on the monitored metrics, the system uses rules or machine learning algorithms to decide when to add or remove resources. For example, additional virtual machines or containers can be provisioned automatically if CPU usage exceeds a certain threshold. **3. Virtualization:** Virtualization technologies allow multiple virtual instances to run on a single physical server. This flexibility makes it easier to allocate and reallocate resources as needed without physical hardware changes and is often the basis of [cloud providers like AWS, Azure, and Google Cloud](https://www.couchbase.com/resources/concepts/public-cloud-vs-private-cloud/). **4. Orchestration Tools:** Tools like Kubernetes manage the deployment, scaling, and operation of containerized applications. These tools help automate the [process of adding or removing resources](https://www.couchbase.com/products/operator/) based on real-time demand. **5. Load Balancing:** Load balancers, or load balancing techniques like [sharding](https://www.couchbase.com/resources/concepts/what-is-database-sharding/), distribute incoming traffic across multiple servers to ensure no single server becomes overwhelmed. This helps maintain performance and availability as resources scale up or down. Through these mechanisms, cloud elasticity ensures that applications always have the right number of resources, improving performance and reducing costs by avoiding over-provisioning or under-provisioning. ### Types of Elasticity in Cloud Computing Cloud elasticity can be categorized into several types, each serving different needs and scenarios: **1. Horizontal Elasticity:** This involves adding or removing instances of resources, such as virtual machines or containers, to match the demand. For example, [additional servers can be added to a Couchbase cluster](https://www.couchbase.com/blog/distributed-databases-overview/) to handle the load. When the traffic decreases, these servers can be decommissioned. Horizontal elasticity is commonly used in scenarios where the workload can be [distributed](https://docs.couchbase.com/cloud/clusters/scale-database.html) across multiple instances. **2. Vertical Elasticity:** This type of elasticity focuses on increasing or decreasing the capacity of a single resource, such as upgrading the CPU, memory, or storage of a virtual machine to meet the increased demand. Vertical elasticity is useful when scaling out is impossible or when the application requires more powerful individual resources rather than more instances. **3. Temporal Elasticity:** This involves scheduling resources based on predictable usage patterns. For example, a business might provision extra resources during business hours and [scale down during off-hours](https://docs.couchbase.com/cloud/clusters/off-on-schedule.html). Temporal elasticity helps optimize resource usage and cost based on time-based patterns. **4. Workload Elasticity:** This type is specific to the nature of the workload. For example, batch processing jobs might require significant resources during execution but none when idle. Elasticity can adjust resources specifically for these job types, ensuring efficiency. **5. Rapid Elasticity:** This refers to the ability to quickly scale resources up or down to match real-time demand. It requires complete automation and real-time monitoring to adjust resources. By applying these types of elasticity, cloud systems can be more flexible, responsive, and cost-effective, catering to various workloads and business requirements. ### Components of Elastic Computing Elastic computing relies on several key tools. Some examples include: - **Virtualization:** Tools like VMware and Hyper-V enable multiple virtual instances to run on a single physical server, providing flexibility in resource allocation without needing physical hardware changes. - **Automation and Orchestration Tools:** Kubernetes and [Docker](https://docs.couchbase.com/server/current/install/getting-started-docker.html) manage the deployment, scaling, and operation of containerized applications. - **Real-Time Monitoring:** Tools like [Prometheus](https://docs.couchbase.com/cloud/clusters/monitoring/prometheus.html) and [Datadog](https://www.couchbase.com/blog/logstream-capella-app-services-part2/) continuously monitor system metrics such as CPU usage, memory usage, and network traffic. - **Load Balancers:** NGINX and HAProxy distribute incoming traffic across multiple servers, ensuring no single server is overwhelmed and maintaining performance and availability. For load balancing, Couchbase uses a [built-in hashing technique.](https://www.couchbase.com/resources/concepts/what-is-load-balancing/) - **Resource management Policies:** Auto-scaling tools provided by AWS Auto Scaling, Azure Autoscale, and Google Cloud Autoscaler help guide automated scaling decisions based on predefined rules, ensuring efficient resource adjustments. ### What is The Benefit of Elasticity in The Cloud? By adjusting resources based on demand, elasticity ensures that applications have the necessary resources during peak times and scale down when demand is low, reducing waste and saving money. **1. Cost efficiency:** Elasticity minimizes costs by scaling resources up or down as needed, avoiding the expense of over-provisioning or the performance issues of under-provisioning. **2. Improved performance:** By dynamically adjusting resources, elasticity helps maintain optimal latency, even during sudden spikes in usage, ensuring a consistent user experience. **3. Scalability and flexibility:** Elasticity allows for quick response to changing workloads, making it easier to handle growth and adapt to new business needs. **4. Cloud spend management:** Businesses can track and manage their cloud spend more effectively, aligning resource usage with budget constraints. Overall, the benefits of elasticity in cloud computing include enhanced efficiency, performance, cost management, and cloud spend, making it a vital feature for modern cloud computing environments. ### Use Cases for Cloud Elasticity Cloud elasticity can be helpful for various applications and industries. Here are some common use cases: - [**E-commerce Platforms:**](https://www.couchbase.com/use-cases/retail-and-ecommerce/) Retailers like [Tesco](https://www.couchbase.com/customers/tesco/) experience fluctuating traffic, especially during sales events or holidays. Elasticity allows these platforms to scale up resources during peak periods and scale down afterward, ensuring smooth operations and cost savings. - [**Streaming Services:**](https://www.couchbase.com/use-cases/media-and-entertainment/) Video and music streaming services see varying demand based on time of day and new content releases. Elasticity helps maintain seamless streaming quality by adjusting resources to match user demand. - [**Software as a Service (SaaS):**](https://www.couchbase.com/use-cases/high-tech/) Elasticity allows SaaS providers to handle varying user loads efficiently. For example, [LinkedIn](https://www.couchbase.com/customers/linkedin/) can dynamically allocate resources to manage increased user activity during business hours. - [**Financial Services:**](https://www.couchbase.com/use-cases/financial-services/) Banks and trading platforms require high performance during market hours and can scale down after. Elasticity ensures they meet these demands without over-provisioning. - [**Healthcare Systems:**](https://www.couchbase.com/use-cases/healthcare/) Elasticity helps manage varying loads in telemedicine platforms, ensuring reliable service during peak usage times, such as public health emergencies. These use cases demonstrate how cloud elasticity enhances performance, cost efficiency, and scalability across diverse industries. ### Effective Cloud Elasticity Practices For effective cloud elasticity, consider these key strategies: - **Automate Scaling:** Use tools like AWS Auto Scaling, Azure Autoscale, and Google Cloud Autoscaler to automatically adjust resources based on demand. Automation reduces manual intervention and ensures timely scaling. - **Monitor Performance:** Monitor system performance using tools like Prometheus, Datadog, and CloudWatch. Real-time insights help make informed scaling decisions and identify potential bottlenecks. - **Set Clear Policies:** Define scaling policies and thresholds that align with your application’s needs. Establish parameters for when to scale up or down to ensure resources are used efficiently. - **Optimize Costs:** Regularly review and adjust your resource usage to avoid over-provisioning. Cost management tools like AWS Cost Explorer, Azure Cost Management, and Google Cloud’s cost tools can help you track expenses and identify savings opportunities. - **Test Scaling Scenarios:** Regularly test your scaling configurations to ensure they work as expected under different load conditions. This helps in validating the reliability and effectiveness of your elasticity setup. These strategies will enhance the efficiency, performance, and cost-effectiveness of your cloud infrastructure, making the most out of cloud elasticity. ### Conclusion and Additional Resources Cloud elasticity is essential for optimizing resource usage and managing costs in dynamic computing environments. By understanding the differences between elasticity and scalability, applying key tools, and implementing correct strategies, businesses can ensure their applications perform reliably and efficiently. For [further reading](https://www.couchbase.com/resources/concepts/) and tools to help implement cloud elasticity, check out these resources: [Couchbase Cluster Auto-Scaling Best Practices](https://docs.couchbase.com/operator/current/concept-couchbase-autoscaling.html) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Container Orchestration URL: https://www.couchbase.com/resources/concepts/container-orchestration/ ## Container Orchestration Container orchestration automates the lifecycle management of containers [Run Couchbase in Containers](https://www.couchbase.com/downloads?family=open-source-kubernetes) [Learn more](https://www.couchbase.com/products/operator/)  ### What is container orchestration? To understand what container orchestration is, let's use an example. Imagine you have a website that needs to handle different tasks, like user logins, content display, and payment processing. Each task can be packaged into individual containers. Now, instead of manually starting and stopping these containers or worrying about the underlying infrastructure and how they communicate with each other, container orchestration tools (like Kubernetes) automatically manage this for you. They ensure all containers are running correctly, can scale up if more users come in, and even restart any that fail without you lifting a finger. This resource will further expand on how container orchestration works, what it's used for, its benefits and challenges, and some popular tools you can use to manage and automate containerized applications. - How does container orchestration work? - What is container orchestration used for? - Container orchestration benefits - Container orchestration challenges - Container orchestration tools - Conclusion and additional resources ### How does container orchestration work? Container orchestration automates the management of containerized applications to ensure they run efficiently and reliably. Here’s a more detailed look at how it operates: When you deploy an application, you provide the orchestration tool with a configuration file that specifies the number of containers needed, their resource requirements, and how they should be distributed. The tool then handles the deployment by launching containers on your servers according to these instructions. As traffic or usage changes, the orchestration tool adjusts the number of containers. For example, if your application experiences a sudden increase in users, the tool automatically starts more containers to handle the load. When the demand decreases, the number of containers is scaled down to save resources. The tool also manages networking between containers, ensuring they can communicate with each other and with external services properly. It handles tasks like service discovery (finding where other containers are) and [load balancing (distributing traffic evenly across containers)](https://www.couchbase.com/resources/concepts/what-is-load-balancing/). The orchestration tool continuously monitors the containers to maintain your application's health. If a container fails or encounters issues, the tool automatically restarts or replaces it to keep the application running smoothly. Overall, container orchestration simplifies the deployment, scaling, and maintenance of containerized applications, making it easier to manage complex systems. ### What is container orchestration used for? Container orchestration is used to manage and automate the deployment, scaling, and operation of containerized applications. Here’s how it’s commonly applied: [**Managing microservices**](https://www.couchbase.com/blog/scaling-microservices/): In a microservices architecture, applications are divided into smaller, independent services. Container orchestration tools manage these services, ensuring they’re deployed, scaled, and maintained efficiently. For example, if one microservice experiences high traffic, the orchestration tool can automatically scale up the containers running that service to handle the increased load. **[Scaling applications](https://www.couchbase.com/blog/app-scaling/):** Container orchestration automatically adjusts the number of container instances based on demand. For instance, during a sale on an e-commerce site, the orchestration tool can increase the number of containers to handle the spike in traffic and then scale down when traffic returns to normal. **Automating deployment:** Orchestration tools streamline the deployment process, allowing you to deploy updates or new versions of applications with minimal manual intervention. For example, when a new version of an application is released, the orchestration tool can [automatically roll out the update](https://www.couchbase.com/blog/continuous-development/) across all containers, ensuring a smooth transition. **Load balancing:** These tools distribute incoming traffic evenly across containers to prevent any single container from becoming overwhelmed. For example, a container orchestration tool might balance requests between several web application instances to ensure all users experience consistent performance. [**Maintaining high availability**](https://www.couchbase.com/blog/high-availability-architecture/): Container orchestration helps ensure applications remain available and resilient. If a container fails, the orchestration tool can automatically restart or replace it, minimizing downtime and maintaining service continuity. **Managing resource utilization:** Orchestration tools optimize the use of resources across a cluster of servers. They allocate resources based on current demand and ensure containers are efficiently distributed to avoid overloading any single server. **Simplifying configuration and networking:** Orchestration tools handle the configuration and networking of containers, ensuring that they can communicate with each other as needed. This ability simplifies the process of setting up complex applications consisting of multiple interdependent containers. ### Container orchestration benefits Container orchestration offers several key benefits that make managing applications easier and more efficient. These include: - **Automation:** It automates the deployment, scaling, and management of containers, saving time and reducing the need for manual intervention. - **Scalability:** Orchestration tools automatically adjust the number of containers based on demand, ensuring that applications can handle more traffic when needed and reduce resources when traffic is low. - **High availability:** If a container fails, the orchestration tool quickly restarts or replaces it, helping to keep applications running with minimal downtime. - **Security:** Orchestration tools help manage [security](https://www.couchbase.com/resources/concepts/container-security/) by isolating containers from one another and enforcing policies that control access to sensitive data, reducing the risk of security breaches. - **Efficiency and consistency:** Container orchestration optimizes the distribution of containers across servers, ensuring resources are used effectively. It also ensures applications run consistently across [different environments (development, testing, and production)](https://www.couchbase.com/blog/devops-environment/), simplifying the process of moving applications between them without issues. ### Container orchestration challenges Container orchestration offers many benefits, but it also comes with challenges. These include: - **Complexity:** Setting up and managing an orchestration system can be complex. For example, configuring Kubernetes to handle different workloads and services requires a deep understanding of its components and their interaction. This complexity can lead to a steep learning curve and increased operational overhead. - **Resource overhead:** Orchestration tools consume system resources. For instance, running Kubernetes requires additional CPU and memory to manage the orchestration. This overhead needs to be balanced with the benefits of orchestration, as it can impact the performance of your applications if not managed properly. - **Security concerns:** While orchestration tools enhance security through isolation and policy enforcement, they also introduce new security considerations. For example, a misconfigured Kubernetes cluster might expose sensitive data or services to unauthorized access. Ensuring the security of the orchestration system itself is crucial to protecting your applications. - **Monitoring and troubleshooting:** Managing numerous containers and their interactions can be challenging. For example, if a web service fails, pinpointing the exact container or configuration issue that caused the problem requires effective monitoring and specialized tools. Without these tools, identifying and resolving issues can be time-consuming and difficult. - **Integration complexity:** Integrating orchestration tools with existing systems can be tricky. For instance, connecting Kubernetes with your current CI/CD pipeline or [legacy systems](https://www.couchbase.com/blog/application-modernization-strategy/) might require custom solutions and careful planning to ensure smooth operation and compatibility. Addressing these challenges is crucial for successfully implementing and maintaining container orchestration, ensuring you can fully leverage its benefits while mitigating potential issues. ### Container orchestration tools Several tools are available to help manage and automate containerized applications. Each tool has its strengths and is suited to different needs and environments. Here are some of the most popular container orchestration tools: **Kubernetes:** Often abbreviated as K8s, [Kubernetes](https://docs.couchbase.com/operator/current/install-kubernetes.html) is the most widely used container orchestration platform. It provides a robust set of features for automating the deployment, scaling, and management of containerized applications. For example, Kubernetes can manage a large number of containers across multiple servers, ensuring that applications are resilient and can scale according to demand. **Docker Swarm:** A native clustering and orchestration tool that simplifies the deployment and management of Docker containers in a cluster of machines. Docker Swarm integrates seamlessly with Docker, making it a good choice if you already use it and need basic orchestration capabilities. **Apache Mesos:** A distributed systems kernel that can manage resources across a cluster of machines. It can work with containerized and non-containerized applications and supports a variety of orchestration frameworks, including Marathon, for managing containers. Mesos is known for its scalability and flexibility in handling large clusters. **Amazon Elastic Container Service (Amazon ECS):** A fully managed container orchestration service provided by Amazon Web Services (AWS). It integrates with other AWS services and simplifies running containerized applications on the AWS cloud. ECS offers features like automatic scaling and load balancing, making it a popular choice for AWS users. **Google Kubernetes Engine (GKE):** A managed Kubernetes service offered by Google Cloud that provides a fully managed environment for running Kubernetes clusters, with built-in support for scaling, monitoring, and upgrading. GKE is well suited for users who want to leverage Google's cloud infrastructure and Kubernetes expertise. **Red Hat OpenShift:** An enterprise Kubernetes platform developed by [Red Hat](https://www.couchbase.com/partners/red-hat/) that includes additional features and tools for application development, such as a developer-friendly interface and integrated CI/CD pipelines. [OpenShift](https://docs.couchbase.com/operator/current/install-openshift.html) is designed to provide a secure and scalable environment for enterprise applications. Each of these tools offers unique features and benefits, and the best choice depends on your specific needs, existing infrastructure, and the scale of your containerized applications. ### Conclusion and additional resources Container orchestration plays a crucial role in managing modern applications by automating container deployment, scaling, and maintenance. It helps ensure that applications run smoothly, handle varying traffic levels, and remain resilient despite problems. By simplifying complex tasks and optimizing resource use, container orchestration tools make it easier to manage and operate containerized applications effectively. For those looking to dive deeper into container orchestration, there are many valuable resources available: - **[Kubernetes documentation](https://kubernetes.io/docs/home/):** The official Kubernetes documentation offers comprehensive guides and tutorials for getting started and mastering Kubernetes. - **[Docker Swarm overview](https://docs.docker.com/engine/swarm/):** Learn more about Docker Swarm, its features, and how it integrates with Docker. - **[Apache Mesos documentation](https://mesos.apache.org/documentation/latest/index.html):** Explore the official documentation for Apache Mesos, including setup and management. - **[Amazon ECS documentation](https://docs.aws.amazon.com/AmazonECS/latest/developerguide/Welcome.html):** AWS provides detailed information on using ECS for container management. - **[Google GKE overview](https://cloud.google.com/kubernetes-engine):** Discover how to use GKE to manage Kubernetes clusters on Google Cloud. - **[Red Hat OpenShift documentation](https://docs.openshift.com/):** Red Hat offers guides and tutorials for using OpenShift in enterprise environments. To learn more about concepts related to container orchestration from Couchbase, you can visit our [blog](https://www.couchbase.com/blog/category/couchbase-autonomous-operator/) and [concepts hub](https://www.couchbase.com/resources/concepts/). #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Container Security URL: https://www.couchbase.com/resources/concepts/container-security/ ## Container Security Container security uses best practices, policies, and tools to protect a container from threats [Get Containerized Couchbase](https://www.couchbase.com/downloads/?family=open-source-kubernetes) [Learn more](https://www.couchbase.com/products/operator/)  ### What is container security? Container security refers to protecting container-based applications and their infrastructure from threats. [Containers](https://www.couchbase.com/resources/concepts/cloud-containers/) are units of software that bundle code and its dependencies, offering consistency across different environments. They allow for faster deployment, easier scaling, and improved portability, making them essential for modern DevOps and [cloud-native systems](https://docs.couchbase.com/home/cloud.html). To ensure container security, a range of measures are needed throughout the container's lifecycle, including development, deployment, and runtime. This page covers: - Why is container security necessary? - Container security threats - Container security tools - Container security challenges - Container security best practices - Key takeaways and related resources ### Why is container security necessary? Containers provide security advantages by separating applications, but they also create new pathways for attackers to exploit. The risks include: - **Increased attack surface:** Containerization often leads to a larger number of smaller deployments compared to traditional monolithic applications. This creates a wider surface for malicious attackers to exploit. - **Vulnerability in the software supply chain:** [Container images](https://kubernetes.io/docs/concepts/containers/images/) are often built from layers, and vulnerabilities in any layer can introduce risk. Additionally, malicious attackers may target container registries to inject vulnerabilities into widely used images. - **Misconfiguration risks:** Improper configurations of container images and runtime environments can create security vulnerabilities. For instance, containers with unnecessary privileges or overly permissive network policies become prime targets for attackers. - **Runtime exploits:** Even secure images can be exploited at runtime if attackers gain access to the container host or container orchestration platform. A successful attack on a containerized application can have serious consequences. Attackers can gain access to sensitive data, disrupt critical services, or launch further attacks on your infrastructure. We’ll discuss more about what these attacks entail in the next section. ### Container security threats There are a variety of ways malicious attackers can exploit vulnerabilities in containerized environments. These threats can target different stages of the container lifecycle from image creation to runtime. Here's a breakdown of some common threats to containers: - **Vulnerability exploits:** Traditional software vulnerabilities still pose a significant risk in containers. Attackers can take advantage of unpatched vulnerabilities within container images or the underlying host system to gain unauthorized access to containers or the entire host machine. They can achieve this through [remote code execution (RCE)](https://www.techtarget.com/searchwindowsserver/definition/remote-code-execution-RCE) exploits. - **Image hijacking:** Container registries, which store container images, can become targets for attackers. Malicious attackers can inject malware or vulnerabilities into the images, and when developers unknowingly pull and deploy the compromised images, their applications become vulnerable. - **Denial-of-service (DoS) attacks:** Containers with improperly configured resource limitations are susceptible to DoS attacks. Attackers can exploit this weakness by launching attacks that consume excessive resources within the container, impacting performance or even crashing the container and potentially affecting other applications running on the same host. - **Privilege escalation:** Containers should ideally run with the least privilege principle in mind, but misconfigurations can lead to containers having unnecessary privileges. Attackers can exploit these elevated privileges and potentially gain control of the entire host system. - **Container escape:** In some cases, attackers can exploit vulnerabilities in the container runtime environment or the container itself to break free from the isolation boundaries. This allows them to access the host system or other containers running on the same host, potentially compromising the entire environment.  By understanding these threats and implementing robust security measures throughout the container lifecycle, organizations can significantly reduce the attack surface and protect their containerized applications. ### Container security tools Several container security tools can be used to address different aspects of securing your containerized environment. Here’s a breakdown of some recommended tools categorized by their functionality: #### Image scanning tools - **[Aqua Trivy](https://www.aquasec.com/products/trivy/):** Open source vulnerability scanner for container images that identifies known vulnerabilities and misconfigurations. - **[Snyk Container](https://snyk.io/product/container-vulnerability-management/):** Cloud-based vulnerability scanner that detects vulnerabilities in container images and suggests remediation steps. #### Runtime security tools - **[Sysdig Secure](https://sysdig.com/products/platform/):** Provides runtime threat detection and protection for containers and Kubernetes environments. - **[Falco](https://falco.org/):** Open source runtime security tool that detects and responds to anomalous activity within containers. #### Container registries - **[Notary](https://notaryproject.dev/):** Open source tool that enables trust and transparency in container image distribution by providing image signing and verification capabilities. - **[Harbor](https://goharbor.io/):** Enterprise-grade container registry that offers built-in vulnerability scanning, image signing, and access control features. #### Container orchestration tools - **[NeuVector](https://www.suse.com/neuvector/):** Provides comprehensive security for containerized environments, including vulnerability scanning, workload protection, and network security. - **[CIS Kubernetes Benchmark](https://www.cisecurity.org/benchmark/kubernetes):** A set of best practices for securing Kubernetes clusters that aids in managing configurations and reducing security risks.  The tools you choose will depend on your specific needs and environment. Larger and more complex deployments might require a more comprehensive platform like Aqua Trivy or Sysdig Secure. Open source tools offer a cost-effective option but may require more technical expertise to implement and maintain. ### Container security challenges Now that you’re aware of potential threats and tools you can use to mitigate threats let’s discuss some obstacles you may face when securing your containerized environments: - **Insecure secrets management:** Containerized applications often rely on sensitive data like API keys and passwords. Storing these secrets within the container image or using inadequate access controls increases the risk that they’ll be stolen and used to compromise the application. - **Data leakage:** Insecure container configurations or runtime environments can lead to data leakage or unauthorized access to sensitive information stored within containers. - **DevSecOps integration:** Integrating security practices throughout the development lifecycle can be challenging. Developers might not have the required security expertise, and security teams may struggle to keep pace with the rapid development cycles associated with containers. - **Monitoring complexity:** Monitoring a large number of containerized deployments for suspicious activity can be complex. Identifying and responding to potential threats in a timely manner requires robust monitoring tools and skilled personnel. - **Compliance challenges:** Organizations must comply with various industry regulations and legal requirements regarding data security. Implementing and maintaining container security controls that meet these compliance standards is an ongoing process. ### Container security best practices Container security challenges highlight the importance of a comprehensive container security strategy. Implementing container security [best practices](https://docs.couchbase.com/server/current/install/best-practices-vm.html) throughout the container lifecycle is crucial for mitigating challenges and ensuring the secure operation of your containerized environments. Here are some key practices to follow: #### Secure image management - **Use trusted base images:** Start with official or trusted base images from reputable sources like Docker Hub to minimize the risk of using images with known vulnerabilities. - **Image scanning:** Implement automated vulnerability scanning tools to regularly scan container images for known vulnerabilities and security threats before deployment. - **Image signing:** Digitally sign container images to verify their authenticity and integrity, ensuring only trusted images are deployed in production environments. #### Harden container hosts - **Apply security updates:** Regularly update and patch container hosts, including the operating system, kernel, and container runtime, to address known security vulnerabilities and mitigate potential risks. - **Implement host security controls:** Configure host-level security controls, such as firewalls, SELinux profiles, and least privilege access, to restrict access and minimize the attack surface. #### Enforce least privilege - **Container privileges:** Run containers with the least privileges required to perform their intended tasks. This minimizes the risk of privilege escalation attacks and unauthorized access to host resources. - Role-based access control (RBAC): Implement [RBAC policies](https://www.digitalguardian.com/blog/what-role-based-access-control-rbac-examples-benefits-and-more) based on the principle of least privilege to restrict user and application access to sensitive resources within containerized environments. #### Network segmentation and isolation - **Container [network policies](https://docs.couchbase.com/operator/current/concept-kubernetes-networking.html):** Define policies to control traffic and isolate container communication based on application requirements. This reduces the risk of lateral movement and unauthorized access. - **Container firewalls:** Deploy container-aware firewalls or network security solutions that monitor and control network traffic between containers and external networks and enforce security policies and traffic filtering rules. #### Implement secure configuration - **Container runtime security:** Configure container runtimes with secure defaults and enable security features such as seccomp or SELinux to enforce runtime restrictions and protect against malicious activities. - **Secure container orchestration:** Securely configure container orchestration platforms (e.g., Kubernetes) by enabling authentication, authorization, encryption, and network policies to control access and secure communication between cluster components. #### Continuous monitoring and logging - **Container logging:** Enable logging for containers to capture runtime events, audit trails, and security-related activities. This will provide visibility into container behavior and potential security threats. - **Security monitoring:** Enable timely incident response and remediation by implementing continuous security monitoring tools that detect anomalous behavior, suspicious activities, and potential threats within containerized environments. ### Key takeaways and related resources Although containers provide many benefits such as faster deployment and higher portability, they also make it easier for bad actors to gain access via multiple entry points. To secure your containerized environment, it’s important to deploy image scanning tools, runtime security tools, container orchestration tools, and container registries. It’s also necessary to follow best practices such as using trusted base images, regularly updating and patching container hosts, and implementing RBAC policies. Explore these resources to learn more about containers: [Couchbase Cloud-Native Database](https://docs.couchbase.com/cloud-native-database/index.html) [Introduction to Couchbase Autonomous Operator](https://docs.couchbase.com/operator/current/overview.html) [Cloud and Container Deployment Overview](https://docs.couchbase.com/server/current/cloud/couchbase-cloud-deployment.html) [Frequently Asked Questions About Couchbase Containers](https://docs.couchbase.com/server/current/cloud/couchbase-containers-faq.html) [Certified Kubernetes Platforms](https://docs.couchbase.com/cloud-native-database/kubernetes-platforms-overview.html) [Red Hat Partner Page](https://www.couchbase.com/partners/red-hat/) [Complimentary Platforms: Running Couchbase Capella and Red Hat OpenShift](https://www.couchbase.com/blog/complimentary-platforms-running-couchbase-capella-and-red-hat-openshift/) To learn more about concepts related to containers and security, explore [our hub](https://www.couchbase.com/resources/concepts/). #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Data architecture URL: https://www.couchbase.com/resources/concepts/data-architecture/ ## Data Architecture Data architecture involves managing, organizing, and integrating data assets within an organization [Reduce Data Complexity](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/products/ai-services/)  ### What is data architecture? Data architecture is the blueprint for how data is organized and managed within an organization, guiding the development, deployment, and maintenance of data systems to ensure they meet business needs. It involves how data is collected, stored, managed, processed, and accessed and provides a clear roadmap for managing data assets, ensuring they are reliable, accessible, and valuable. This resource will cover data architecture components, the differences between data architecture and [data modeling](https://www.couchbase.com/blog/a-json-data-modeling-guide/), and data architecture patterns and principles. Lastly, we’ll review jobs and titles typically involved with data architecture creation and management. Continue reading to learn more. - Why is data architecture important? - Data architecture vs. data modeling - Data architecture components - Data architecture patterns - Modern data architecture - Data architecture principles - Roles in data architecture - Conclusion and additional resources ### Why is data architecture important? Data architecture is critically important for several reasons, as it serves as the foundation for managing and utilizing data effectively within an organization. Here's why data architecture is so essential. **Alignment with business goals:** It ensures that data systems support an organization's strategic objectives. **Efficiency:** It optimizes the storage, retrieval, and processing of data, making systems more efficient. **Scalability:** It allows the system to grow and handle increasing amounts of data without performance degradation. **Security and compliance:** It protects sensitive data and ensures compliance with regulations like GDPR or HIPAA. **Data quality and consistency:** It promotes high-quality, reliable data you can trust for analysis and decision making. ### Data architecture vs. data modeling Data architecture and data modeling are closely related concepts in [data management](https://www.couchbase.com/resources/concepts/what-is-data-management/), but they serve different purposes and have distinct roles within an organization. Data architecture is about creating a blueprint for the entire data ecosystem that serves as a strategic guide for aligning data management practices with business objectives. Data modeling is about creating a blueprint for a specific dataset. A data modeling blueprint, often represented visually through entity-relationship (ER) diagrams, serves as a foundation for database design and development. Here's a comparison of data architecture and data modeling that highlights the main differences: **Aspect****Data Architecture****Data Modeling****Definition**High-level blueprint/framework for managing data across an organization.Process of creating detailed representations of data structures within a system.**Scope**Broad and strategic, covering the entire data ecosystem.Narrow and tactical, focused on specific data elements and relationships.**Components**Includes data models, data flows, storage solutions, governance, security, and integration.Includes conceptual, logical, and physical data models.**Purpose**To provide a strategic framework for data management aligned with business goals.To define the structure of data within a particular system or application.**Outcome**A coherent data environment that supports efficiency, security, and analytics.Details models guiding the design and implementation of databases and data systems.**Levels of Abstraction**Higher-level, dealing with overall data landscape and interactions.Lower-level, focusing on specific data structures and organization.**Interdependence**Guides and informs data modeling by setting standards and frameworks.Provides detailed designs that support the broader data architecture.**Key Focus Areas**Data management, governance, security, scalability, integration, and business alignment.Entity-relationship design, normalization, indexing, and performance optimization.**Examples**Designing an enterprise-wide data architecture with data lakes, warehouses, and integration layers.Creating a logical data model for a CRM system defining entities and relationships. **Table 1:** *Data architecture vs. data modeling* You can see how data modeling is implemented in Couchbase [here](https://www.couchbase.com/developers/data-modeling/). ### Data architecture components Data architecture components are the building blocks that define how data is collected, stored, managed, processed, and accessed across an organization. These components work together to create a coherent and efficient data environment that supports the organization's goals. Here are the key components of data architecture: #### Data sources - **Definition:** The origins of data, including systems, applications, databases, files, and external sources. - **Examples:** [Transactional databases](https://www.couchbase.com/blog/transactional-databases/), CRM systems, ERP systems, IoT devices, social media, and third-party data providers. #### Data storage - **Databases:** Systems for structured data storage, typically [relational (SQL) or non-relational (NoSQL)](https://www.couchbase.com/blog/relational-vs-non-relational-database/). - **Data warehouses:** Centralized repositories for storing aggregated and historical data for analysis. - **Data lakes:** Storage systems with large volumes of raw, [unstructured](https://www.couchbase.com/resources/concepts/unstructured-data/), or [semi-structured](https://www.couchbase.com/resources/concepts/semi-structured-data/) data in their native format. - **Cloud storage:** Remote storage solutions provided by cloud services like Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP). #### Data integration - **ETL/ELT (extract, transform, load/extract, load, transform):** Processes that move and transform data from sources into target systems like data warehouses. - **Data pipelines:** Automated workflows that manage the flow of data from one system to another. - **APIs (application programming interfaces):** Interfaces that allow different systems to communicate and share data. #### Data processing and analytics - **Batch processing:** [Processing large volumes of data](https://www.couchbase.com/resources/concepts/batch-processing/) in bulk at scheduled intervals. - **Real-time processing:** Continuous processing of data as it’s generated or received, often used for [real-time analytics](https://www.couchbase.com/use-cases/real-time-analytics/). - **Data analytics platforms:** Tools and systems for analyzing and visualizing data, such as business intelligence (BI) platforms, data science tools, and machine learning models. #### Data governance - **Data policies and standards:** Guidelines and rules for how data should be managed, including data quality, data stewardship, and data ownership. - **Data catalogs:** Systems that organize and manage metadata, providing a searchable inventory of available data assets. - **Data lineage:** Tracking the origin, movement, and transformation of data throughout its lifecycle. #### Data security - **Access controls:** Mechanisms to manage who can access or modify data, often implemented through roles and permissions. - **Data encryption:** Techniques to protect data by converting it into a secure format during storage and transmission. - **Compliance and auditing:** Ensuring data management practices adhere to regulations such as GDPR and HIPAA and performing regular audits to maintain security. #### Data quality management - **Data cleansing:** Processes to correct or remove inaccurate, incomplete, or inconsistent data. - **Data validation:** Techniques to ensure data meets predefined quality criteria before storing or processing. - **Master data management (MDM):** Practices to create a single, consistent view of key business entities like customers, products, and suppliers. #### Metadata management - **Metadata:** Data about data, providing context such as definitions, relationships, usage, and history. - **Metadata repositories:** Systems that store and manage metadata, enabling better data discovery and governance. #### Data access - **Query tools:** Interfaces that allow users to interact with and retrieve data, typically through SQL or other query languages. - **APIs:** Interfaces for programmatic access to data, enabling integration with other systems or applications. - **BI tools:** Platforms that provide dashboards, reports, and analytics for end users to [explore and analyze data](https://docs.couchbase.com/columnar/query/bi.html). #### Data architecture design and management - **Data models:** Visual representations of data structures, including [conceptual, logical, and physical models](https://www.couchbase.com/blog/conceptual-physical-logical-data-models/) that define how data is organized and related. - **Data flows:** Diagrams and models that show how data moves through the system, from sources to storage, processing, and final use. - **Data architecture frameworks:** Methodologies and best practices for designing and managing data architecture, such as TOGAF (The Open Group Architecture Framework). #### Data lifecycle management - **Data retention policies:** Guidelines for how long data should be kept before it’s archived or deleted. - **Data archiving:** Processes for moving inactive or historical data to storage systems optimized for long-term retention. - **Data deletion:** The removal of data that’s no longer needed, often as part of regulatory compliance or data lifecycle management. #### Data virtualization - **Definition:** An approach that allows users to access and query data without knowing where it’s physically stored or how it’s formatted. - **Tools:** Platforms that abstract data from multiple sources and present it in a unified view for analysis and reporting. #### Data architecture governance - **Definition:** The oversight and management of the entire data architecture to ensure it aligns with business goals and IT strategy. - **Roles and responsibilities:** Data architects, data stewards, and data governance teams are typically responsible for maintaining and evolving the data architecture. ### Data architecture patterns Data architecture patterns are standardized, reusable solutions to common data management challenges. These patterns provide best practices for organizing, processing, and managing data in different scenarios, helping organizations design efficient and scalable data architectures. Here are some of the data architecture patterns: #### Layered data architecture - **Overview:** This pattern organizes data into distinct layers, each with a specific role. Common layers include data ingestion, storage, processing, and presentation. - **Use cases:** Enterprise data warehouses, data lakes, and complex data systems. - **Benefits:** Separation of concerns, easier maintenance, and scalability. - **Layers:** 1. **Data source layer:** Collects raw data from various sources. 2. **Data integration layer:** ETL/ELT processes transform and integrate data. 3. **Data storage layer:** Stores processed data in databases, data warehouses, or data lakes. 4. **Data processing layer:** Analyzes and processes data, often using analytics or machine learning. 5. **Data presentation layer:** Provides data to end users through dashboards, reports, or [APIs](https://www.couchbase.com/blog/api-vs-sdk/). #### Data lake pattern - **Overview:** A data lake stores large volumes of raw, unstructured, or semi-structured data in its native format. Data is typically ingested from various sources and later processed and analyzed. - **Use cases:** [Big data environments](https://www.couchbase.com/resources/concepts/what-is-big-data-analytics/), IoT data storage, and machine learning. - **Benefits:** Flexibility in storing diverse data types, scalability, and support for advanced analytics. - **Components:** 1. **Raw data zone:** Stores data in its original format. 2. **Processed data zone:** Holds data that’s been cleaned and transformed for analysis. 3. **Analytics zone:** Where data is used for reporting, analytics, and machine learning. #### Data warehouse pattern - **Overview:** A [data warehouse](https://www.couchbase.com/blog/database-vs-data-warehouse/) is a centralized repository that stores historical and aggregated data for reporting and analysis. Data is typically structured and comes from multiple sources. - **Use cases:** Business intelligence, reporting, and historical data analysis. - **Benefits:** High performance for analytical queries, [data consistency](https://www.couchbase.com/blog/consistency-models-couchbase-vs-cockroachdb/), and support for complex reporting. - **Components:** 1. **Staging area:** Temporary storage for data before it’s cleaned and transformed. 2. **Integration layer:** Where data is transformed, cleaned, and integrated. 3. **Presentation layer:** Where data is optimized for query performance and used by BI tools for reporting and analysis. #### Event-driven architecture (EDA) - **Overview:** In EDA, data flow is [triggered by events](https://www.couchbase.com/products/eventing/), such as changes in data or user actions. Data is processed in real time or near-real time as events occur. - **Use cases:** Real-time analytics, fraud detection, and [IoT data processing](https://www.couchbase.com/use-cases/edge-computing/). - **Benefits:** Low latency, real-time processing, and decoupled systems. - **Components:** 1. **Event producers:** Systems or applications that generate events. 2. **Event stream:** Middleware that transmits events, often using message queues or streaming platforms like Kafka. 3. **Event consumers:** Systems that process and react to events in real time. #### Microservices data architecture - **Overview:** In a microservices architecture, each service manages its own data, often in a decentralized manner. Services communicate through APIs or messaging systems. - **Use cases:** [Highly scalable](https://www.couchbase.com/blog/scaling-microservices/) and flexible applications, especially in cloud environments. - **Benefits:** Scalability, fault isolation, and flexibility in technology choice. - **Components:** 1. **Service-specific databases:** Each microservice has its own database or data store. 2. **API gateway:** Manages communication between services and external clients. 3. **Event bus or messaging queue:** Facilitates communication between services. #### Data mesh - **Overview:** A [decentralized approach to data architecture](https://www.couchbase.com/resources/concepts/data-mesh-architecture/) where data ownership is distributed across different domains or teams. Each domain is responsible for its own data, treating it as a product. - **Use cases:** Large organizations with multiple teams or departments. - **Benefits:** Scalability, autonomy for teams, and improved data quality. - **Components:** 1. **Domain-oriented data ownership:** Each team or domain manages its own data. 2. **Data-as-a-Product (DaaP):** Emphasis on treating data like a product with defined owners, quality standards, and lifecycle management. 3. **Self-serve [data platform](https://www.couchbase.com/resources/concepts/data-platforms/):** Provides tools and infrastructure for domains to manage and share data. #### Data fabric - **Overview:** A unified architecture that provides a consistent, integrated view of data across the organization, regardless of where the data is stored or processed. - **Use cases:** Organizations with complex, distributed data environments. - **Benefits:** Enhanced data access, automation of data management tasks, and improved data governance. - **Components:** 1. **Data integration layer:** Seamlessly connects data across various sources. 2. **Knowledge graph:** A system that represents relationships between different data entities. 3. **Orchestration layer:** Manages data flow and transformation across different systems. ### Modern data architecture Modern data architecture refers to approaches and frameworks for managing data in a way that meets the complex demands of today's data-driven world. These architectures support diverse data types, enable real-time processing, and provide flexibility for scaling and integrating with new technologies. Below are two examples of modern data architectures: #### Lambda architecture - **Overview:** Combines batch processing and real-time processing in a single architecture. It processes data streams in real time while also storing the data for batch processing. - **Use cases:** Systems requiring both real-time data processing and historical [data analysis.](https://www.couchbase.com/blog/what-is-data-analysis/) - **Benefits:** Flexibility, handles high data volumes, and supports real-time and batch analytics. - **Components:** 1. **Batch layer:** Stores and processes large volumes of historical data. 2. **Speed layer:** Handles real-time data processing. 3. **Serving layer:** Combines results from the batch and speed layers for querying and analysis. #### Kappa architecture - **Overview:** A simplified version of Lambda architecture, focusing only on stream processing for real-time and batch data. It eliminates the batch layer, using a single pipeline for all data processing. - **Use cases:** Real-time analytics with no need for complex batch processing. - **Benefits:** Simplified architecture, reduced complexity, and faster development. - **Components:** 1. **Stream processing:** All data is processed as it arrives in a continuous stream. 2. **Unified pipeline:** A single system handles all data processing tasks. ### Data architecture principles Data architecture principles are the guiding lights that shape how data is managed, stored, processed, and utilized within an organization. These principles ensure data consistency, accessibility, and alignment with business objectives. Here are the main data architecture principles: #### Core data architecture principles While the specific principles can vary based on organizational needs and industry, some fundamental principles include: ##### Foundational principles **Data as a strategic asset:** Recognizes data as a valuable resource that drives business decisions. **Data governance:** Establishes clear ownership, accountability, and policies for data management. **Data quality:** Prioritizes accuracy, completeness, consistency, and timeliness of data. **Data security:** Protects data from unauthorized access, use, disclosure, disruption, modification, or destruction. **Data privacy:** Adheres to legal and ethical obligations regarding data protection. ##### Architectural principles **Modularity:** Breaks down data architecture into manageable components for flexibility and scalability. **Standardization:** Enforces consistent data formats, metadata, and processes. **Interoperability:** Ensures seamless integration of data from various sources. **Scalability:** Designs data architecture to accommodate increasing data volumes and complexity. **Performance:** Optimizes data access and processing for efficient operations. ##### Business-driven principles **Alignment with business objectives:** Ensures data architecture supports strategic goals. **Customer focus:** Uses data to understand and meet customer needs. **Cost-effectiveness:** Balances data management investments with business value. #### Modern data architecture principles In today's data-driven world, additional principles have emerged. These include: **Data democratization:** Makes data accessible to a broader audience within the organization. **Cloud-first approach:** Leverages cloud-based technologies for scalability and flexibility. **Real-time processing:** Enables quick insights from streaming data. **AI and ML integration:** Incorporates artificial intelligence and machine learning for data-driven decisions. ### Roles in data architecture Data architecture is a collaborative effort involving various roles with distinct responsibilities. Here's a breakdown of key positions and their functions: #### Core roles **Data architect:** The team's cornerstone, responsible for designing the overall data landscape, defining data standards, and ensuring alignment with business objectives. **Data engineer:** Focuses on building and maintaining the data infrastructure, including data pipelines, data warehouses, and data lakes. **Data analyst:** Extracts insights from data to inform decision making and identify data requirements. **Data scientist:** Applies advanced statistical and machine learning techniques to uncover patterns and trends. #### Supporting roles **Data governance engineer:** Oversees data policies, standards, and compliance. **Data quality analyst:** Ensures data accuracy, consistency, and completeness. **Business analyst:** Translates business requirements into data requirements. **Database administrator (DBA):** Manages and optimizes database systems. **IT project manager:** Oversees the implementation of data architecture projects. ### Conclusion and additional resources As data grows in volume and complexity, core and modern data architecture principles become increasingly vital for organizations to thrive. Ultimately, data architecture is not just about technology; it's about aligning data with business objectives to drive innovation and success. In this resource, you have learned about the importance of data architecture and how it’s important to support scalability, adaptability, and integration in a modern technological landscape. You’ve also explored the major differences between data architecture and data modeling and the main technical roles involved with data architecture creation and management. To learn more about concepts related to data architecture, visit [our blog](https://www.couchbase.com/blog/category/couchbase-architecture/) and [concepts hub](https://www.couchbase.com/resources/concepts/). #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Data Consistency URL: https://www.couchbase.com/resources/concepts/data-consistency/ ## Data Consistency Data consistency ensures data remains accurate and uniform across systems [Maintain Data Consistency](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/blog/consistency-models-couchbase-vs-cockroachdb/)  ###### SUMMARY *Data consistency ensures that all users and systems see the same, accurate version of data, even during simultaneous operations. Inconsistencies can occur due to network failures, replication lag, concurrent updates, or incomplete transactions. Maintaining consistency is essential for reliable customer experiences, accurate decision-making, system stability, and regulatory compliance. NoSQL databases use strategies like distributed ACID transactions, replication management, and conflict resolution to help ensure data consistency across distributed environments.* ### What is data consistency? Data consistency refers to the accuracy, reliability, and uniformity of data across a system. In consistent systems, all users and applications see the same, correct version of data, even when multiple operations or transactions occur simultaneously. Maintaining data consistency is crucial for preventing conflicts, errors, and partial updates that can result in incorrect results or system failures. It ensures that the data remains trustworthy and aligned with defined rules or constraints throughout its life cycle. Continue reading this resource to learn more about the importance of data consistency, how to ensure and maintain consistency in NoSQL systems, and the problems that can result from not utilizing consistency best practices. - Why is data consistency important? - What causes data inconsistency? - How does data consistency affect organizations? - Types of data consistency - How to ensure data consistency in NoSQL databases - How to measure data consistency in NoSQL databases - Key takeaways and related resources ### Why is data consistency important? Data consistency is important because it ensures that applications, users, and systems always work with accurate and reliable information. Inconsistent data can lead to errors, security risks, bad user experiences, and poor decision-making. This is especially crucial for [transactional systems](https://www.couchbase.com/blog/transactional-databases/), financial applications, and real-time services because even minor inconsistencies can cause significant operational issues. Maintaining data consistency fosters trust, supports system integrity, and enables seamless interactions across distributed environments. ### What causes data inconsistency? Data inconsistency happens when different parts of a system show conflicting or outdated information. This can occur in distributed databases, multi-user environments, or systems with complex data flows. Understanding the common causes of data inconsistency can help prevent issues that compromise data accuracy and system reliability. Here’s a short list of contributors: - **Concurrent updates:** When multiple users or processes attempt to modify the same data simultaneously without proper coordination, it can result in conflicting changes. - **Network failures:** Delays, dropped messages, or system outages can interrupt data synchronization between servers, causing discrepancies. - **Incomplete transactions:** If a transaction is interrupted or partially applied due to errors or crashes, it can leave the database in an inconsistent state. - **Replication lag:** In distributed databases, delays in propagating updates across replicas can cause some nodes to have outdated information. - **Application bugs:** Software errors, especially in transaction handling or data processing logic, can introduce inconsistencies in how data is written or displayed. ### How does data consistency affect organizations? Data consistency ensures that information across systems, applications, and user experiences remains accurate and reliable. When consistency is maintained, organizations can operate efficiently, make smarter decisions, and build customer trust. However, when data is inconsistent, it can cause disruptions that affect performance, reputation, and compliance. Here are some of the ways inconsistencies affect businesses: #### Customer experience Consistent data ensures that customers receive accurate account details, product information, and real-time updates. Inconsistencies can lead to incorrect orders, billing issues, and broken user experiences that damage trust and satisfaction. #### Business decision-making Accurate, up-to-date data is the foundation for [meaningful analytics and reporting](https://www.couchbase.com/resources/concepts/enterprise-analytics/). Inconsistent data can lead to costly mistakes, missed opportunities, and unreliable forecasts. #### Operational efficiency Data inconsistencies can slow down workflows, create system conflicts, and require manual intervention to fix errors. Maintaining consistency streamlines operations, reduces troubleshooting time, and improves overall productivity. #### Regulatory compliance Organizations in heavily regulated industries must maintain accurate, consistent records to comply with data governance and privacy laws. Data inconsistencies can lead to compliance failures, legal penalties, and reputational damage. #### System stability and reliability Consistent data contributes to system resilience by preventing errors that can trigger application failures or data corruption. Reliable data ensures that services run smoothly and support [high availability environments](https://www.couchbase.com/blog/high-availability-architecture/). ### Types of data consistency Different systems and applications enforce data consistency in various ways, depending on their architecture, performance requirements, and specific use cases. Understanding the main types of data consistency is crucial when selecting the right database or system design for your requirements. #### Strong consistency Strong consistency guarantees that all users always see the most recent, committed version of the data, regardless of which node or replica they access. This model is critical for applications where accuracy is essential, such as financial transactions or inventory management. #### Eventual consistency In eventually consistent systems, data updates will eventually propagate to all nodes; however, there may be a temporary delay during which different nodes display different versions of the data. This model is often employed in distributed and highly available systems, such as social media platforms and large-scale cloud services. #### Causal consistency Causal consistency ensures that operations that are causally related (one operation depends on the result of another) are seen by all users in the correct order. This type is useful for collaborative applications where the sequence of actions matters, but strict synchronization is not required. #### Read-your-writes consistency This model guarantees that once a user writes data, they will always read their most recent update, even if the system is eventually consistent for other users. It provides a balance between user experience and system performance in distributed environments. #### Session consistency Session consistency ensures that within a single session, a user always sees a consistent view of the data based on their interactions. It’s often used in web applications to provide a seamless experience for individual users while allowing the system to optimize performance across sessions. ### How to ensure data consistency in NoSQL databases [NoSQL databases](https://www.couchbase.com/resources/why-nosql/) prioritize flexibility and scalability, but maintaining data consistency can be more complex than in [traditional relational systems](https://www.couchbase.com/blog/relational-vs-non-relational-database/). Here are key strategies to help ensure data consistency in NoSQL environments: #### Choose the right consistency model NoSQL databases typically provide configurable consistency levels, from strong to eventual, allowing you to choose the model that best balances your application’s performance, availability, and consistency needs. #### Use distributed ACID transactions Leverage NoSQL solutions like Couchbase that offer [distributed multi-document ACID transactions](https://www.couchbase.com/transactions/) to protect data integrity across nodes and collections. #### Apply optimistic concurrency control Many NoSQL databases use document versioning or compare-and-swap (CAS) operations to prevent overwriting changes in high-concurrency environments. #### Manage replication carefully Understand the trade-offs between synchronous and asynchronous replication. Synchronous replication provides stronger consistency, while asynchronous replication improves availability but may cause temporary data divergence. #### Monitor conflict resolution For eventually consistent NoSQL systems, use automatic conflict resolution strategies or develop custom logic to detect and resolve conflicting updates during replication. #### Design for idempotent operations When working with retries in distributed NoSQL systems, design idempotent operations that can safely execute multiple times without causing duplicate or conflicting data changes. #### Run consistency and integrity audits Schedule regular consistency checks and integrity validations across distributed clusters to proactively detect and fix issues. ### How to measure data consistency in NoSQL databases Measuring data consistency in NoSQL databases can be challenging due to distributed architectures and configurable consistency levels. The following methods can help you assess and monitor consistency in your NoSQL environment. #### Consistency level testing Test different read and write consistency settings (such as strong, eventual, or session consistency) to observe how data behaves under varying workloads and replication delays. #### Read-after-write validation Measure read-your-writes consistency by immediately reading data after a write to confirm that the most recent update is visible to the same client or across nodes. #### Cross-node data comparison Compare document versions or [key-value pairs](https://www.couchbase.com/resources/concepts/key-value-database/) across different nodes or replicas to identify data drift or replication lag in distributed systems. #### Conflict detection metrics Use built-in database tools to track conflict resolution counts, replication errors, or version mismatches that indicate consistency issues, especially in active-active or cross-cluster setups. #### Latency and propagation time monitoring Measure replication lag and update propagation time between nodes or clusters to understand how quickly data changes become visible systemwide. #### Data integrity checks Schedule periodic checksum comparisons or validation queries to verify that all nodes hold identical datasets over time. #### Consistency benchmarks and stress testing Run consistency-focused performance tests under high concurrency or network partitions to evaluate system behavior and identify weak points in consistency guarantees. ### Key takeaways and related resources Understanding and maintaining data consistency is crucial for building reliable and scalable systems, particularly in NoSQL environments. Whether you’re designing a [distributed application](https://www.couchbase.com/blog/distributed-applications/) or managing complex data flows, keeping consistency top of mind helps ensure system stability, data accuracy, and seamless user experiences. Here are the key takeaways to remember: #### Key takeaways **1. Data consistency ensures accuracy** Data consistency guarantees that all users and systems access the same, reliable version of the data, even during simultaneous operations. **2. Inconsistency can disrupt systems** Data inconsistencies can lead to user errors, security risks, system failures, and poor decision-making across an organization. **3. Common causes include system failures and conflicts** Data inconsistency often results from concurrent updates, network failures, replication lag, incomplete transactions, and software bugs. **4. Consistency directly impacts business success** Maintaining consistent data improves customer experience, operational efficiency, decision-making accuracy, regulatory compliance, and system reliability. **5. There are multiple consistency models** NoSQL systems offer various consistency types, including strong, eventual, causal, read-your-writes, and session consistency, each suited to different use cases. **6. NoSQL databases require active consistency management** Strategies like distributed ACID transactions, careful replication management, optimistic concurrency control, and integrity audits help maintain consistency. **7. Consistency can be measured and verified** Testing read/write behaviors, tracking replication lag, comparing cross-node data, and monitoring conflict metrics are essential for assessing consistency in NoSQL environments. **8. The right balance depends on your needs** Selecting the appropriate consistency level in NoSQL systems helps balance system performance, availability, and data reliability based on your application’s priorities.  #### Related resources Explore these Couchbase [resources](https://www.couchbase.com/resources/concepts/) to learn more about topics related to data consistency: [How to Ensure Data Integrity for NoSQL Systems – Blog](https://www.couchbase.com/blog/how-to-ensure-data-integrity/) [Data Normalization vs. Denormalization Comparison – Blog](https://www.couchbase.com/blog/normalization-vs-denormalization/) [Database Clustering – Concepts](https://www.couchbase.com/resources/concepts/database-clustering/) [Data Replication – Concepts](https://www.couchbase.com/resources/concepts/data-replication/) [Data Replication and Synchronization in Couchbase – Blog](https://www.couchbase.com/blog/couchbase-replication-and-sync/) [Write-Back Cache – Concepts](https://www.couchbase.com/resources/concepts/write-back-cache/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Data Ingestion URL: https://www.couchbase.com/resources-concepts-data-ingestion/ ## Data Ingestion Data ingestion involves collecting and importing data from different sources into a system for storage, analysis, or processing [Access Real-Time Ingestion](https://www.couchbase.com/products/analytics/) [Learn more](https://docs.couchbase.com/columnar/intro/intro.html)  ###### SUMMARY *Data ingestion involves collecting data from multiple sources and transporting it to a centralized system for storage, analysis, and processing. It’s crucial for organizations that utilize real-time analytics, business intelligence, machine learning, and operational efficiency. The process can use batch, real-time, or hybrid ingestion and involves steps like data collection, preprocessing, transfer, storage, monitoring, and optimization. Choosing the right tools and strategies is essential to overcoming data quality, latency, and scalability challenges while ensuring reliable and timely insights.* ### What is data ingestion? Data ingestion is the process of collecting and importing data from various sources into a system where it can be stored, analyzed, and processed. It’s the first step in the data pipeline, and it enables organizations to utilize structured, [semi-structured](https://www.couchbase.com/resources/concepts/semi-structured-data/), and [unstructured data](https://www.couchbase.com/resources/concepts/unstructured-data/) from databases, applications, sensors, and streaming platforms. Whether the process is done in real time or batches, data ingestion ensures that data powers analytics, reporting, and accurate decision making. Continue reading this resource to learn more about data ingestion, how it differs from integration, use cases, the data ingestion pipeline, and the tools you can use to simplify the process. - What is the purpose of data ingestion? - Data ingestion vs. data integration - Types of data ingestion - Use cases for data ingestion - Data ingestion challenges - Data ingestion pipeline - Data ingestion tools - Key takeaways - FAQ ### What is the purpose of data ingestion? Data ingestion gathers data from multiple sources to make it accessible for analysis, reporting, and operations. Specific goals include: - Centralizing data from various sources into a single location for easier access and management - Enabling real-time or batch processing to support different analytical and operational needs - Powering business intelligence tools with up-to-date, reliable data for accurate reporting - Supporting data-driven decision making by ensuring timely access to important information - Feeding machine learning models and advanced analytics with fresh, high-quality data - Improving data consistency and quality across platforms through standardized ingestion processes ### Data ingestion vs. data integration Data ingestion and data integration are both foundational to modern [data architectures](https://www.couchbase.com/resources/concepts/data-architecture/), but they serve distinct purposes. While data ingestion focuses on collecting and moving data into a central repository, [data integration](https://www.couchbase.com/resources/concepts/data-integration/) ensures that the data is organized, consistent, and ready for analysis. By understanding the difference between the two, organizations are better positioned to design efficient, scalable systems. Here's a side-by-side comparison: **Feature****Data ingestion****Data integration****Purpose**Collects and transfers data from different sourcesCombines and harmonizes data from different sources**Function**Moves raw data into storage or processing systemsCleans, transforms, and unifies data**Timing**Often real time or batchTypically follows ingestion**Focus**Data flow and deliveryData consistency and usability**Tools used**ETL/ELT pipelines, streaming servicesData virtualization, transformation tools**End goal**Make data available quicklyMake data accurate and analytics-ready ### Types of data ingestion Data ingestion can be tailored to meet different needs depending on how quickly your data should be processed and used. The three primary types of data ingestion, batch, real time, and hybrid, offer different advantages depending on your use case. Here’s a short breakdown of each: #### Batch ingestion [Batch ingestion](https://www.couchbase.com/resources/concepts/batch-processing/) collects and processes data at scheduled intervals. It’s ideal for scenarios where data doesn’t need to be accessed instantly, such as daily reporting, historical analysis, and backup procedures. This type of data ingestion is cost effective and efficient for handling high data volumes simultaneously, but may introduce latency. #### Real-time ingestion (streaming) Real-time ingestion, also known as streaming ingestion, involves continuously collecting and processing data as it’s generated. This approach is ideal for applications that require instant insights, like monitoring systems, fraud detection, and personalized user experiences. Real-time ingestion ensures minimal delay between data generation and availability. #### Hybrid ingestion Hybrid ingestion combines batching and real-time approaches, offering flexibility when it comes to handling different kinds of data and workloads. For example, a business might use real-time ingestion for user activity tracking while relying on batch ingestion for nightly data warehouse updates. This approach allows organizations to balance speed, efficiency, and complexity based on their requirements. ### Use cases for data ingestion Data ingestion plays a critical role across industries and applications. Here are some of the most common use cases: - **[Real-time analytics](https://www.couchbase.com/use-cases/real-time-analytics/):** Powers dashboards and analytics tools with up-to-date data to monitor performance, track KPIs, and respond to changes instantly. - **[Machine learning and AI](https://www.couchbase.com/use-cases/artificial-intelligence/):** Feeds clean, timely data into machine learning models for accurate training, predictions, and automation. - **[IoT and sensor data](https://www.couchbase.com/use-cases/iot/):** Ingests continuous data streams from devices and sensors to support manufacturing, transportation, and healthcare systems. - **[Customer personalization](https://www.couchbase.com/use-cases/smart-personalization/):** Collects behavioral and transactional data to tailor user experiences and marketing efforts in real time. - **[Operational efficiency](https://www.couchbase.com/resources/concepts/operational-analytics/):** Integrates data from internal systems to improve forecasting, resource planning, and business operations. - **Compliance and reporting:** Gathers data from multiple platforms to support regulatory reporting, audit trails, and data governance efforts. Whether you’re using it for real-time insights or large-scale data processing, data ingestion is foundational to smarter, more responsive systems. ### Data ingestion challenges Because data ingestion presents several challenges that can impact performance, reliability, and scalability, it’s critical to address them head-on to build a robust, efficient data pipeline. - **Data quality:** Ingesting data from different sources can lead to inconsistencies, missing values, or errors that reduce trust in analytics and reporting. - **Scalability:** As data volumes grow, ingestion systems must scale to handle increased load without performance degradation or downtime. - **Latency:** For real-time use cases, even minor delays in ingestion can lead to outdated insights and missed opportunities. - **Complex formats:** Handling structured, semi-structured, and unstructured data from multiple sources requires flexible and often complex processing logic. - **Security and compliance:** Ingesting sensitive data must comply with regulations like GDPR or HIPAA, requiring encryption, access controls, and audit trails. - **System integration:** Connecting legacy systems, cloud services, and APIs can be technically challenging and require ongoing maintenance. - **Cost management:** High-speed or high-volume ingestion processes can incur significant infrastructure and processing costs. Overcoming these challenges requires careful planning, the right tools, and a scalable architecture supporting performance and governance. ### Data ingestion pipeline #### Data source identification The first step in the ingestion process is identifying where your data originates. These sources can be internal (CRM systems, ERP platforms, or [databases](https://www.couchbase.com/resources/why-nosql/)) or external (APIs, social media feeds, third-party apps, or partner systems). Understanding the type, format, and frequency of data generated is essential for designing the right ingestion strategy. #### Data collection Once you identify sources, you can collect data using batch, real-time (streaming), or hybrid methods. Batch collection gathers data at scheduled intervals, while real-time ingestion captures data as it’s created. The method you choose will depend on the level of data freshness your organization requires. #### Data preprocessing During this step, raw data undergoes [basic preprocessing](https://www.couchbase.com/blog/data-preprocessing-in-machine-learning/) to prepare for storage or further transformation. Preprocessing may include removing duplicates, validating formats, normalizing values, and enriching data with additional context. It’s a helpful part of the pipeline because it improves data quality and reduces downstream processing complexity. #### Data transfer After preprocessing, you should move the data from its source to the target system. This step often involves using data pipelines or ingestion tools to support secure, reliable, and scalable data transfer. Performance, latency, and bandwidth considerations are critical here, especially for real-time ingestion. #### Data storage Ingested data is stored in a centralized repository, such as a data lake, data warehouse, or cloud-based storage platform, based on its structure, intended use, and required accessibility. Structured data might go to a warehouse, while unstructured or semi-structured data goes into a lake for flexible analysis. #### Monitoring and logging Monitoring ensures the ingestion pipeline runs smoothly, with tools that track data flow, latency, and failure rates. Logging provides visibility into what data was ingested, when, and from where, which supports debugging, auditing, and compliance needs. #### Scaling and optimization As data grows in volume, velocity, and variety, your pipelines should be optimized for performance and cost. Optimization involves tuning ingestion schedules, scaling infrastructure, automating error handling, and adopting new tools to meet evolving needs. Scalability ensures the pipeline delivers reliable, timely data as demand increases. These steps enable efficient, accurate ingestion that supports your business's analytical and operational goals. ### Data ingestion tools Choosing the right data ingestion tools helps build reliable, scalable, and efficient data pipelines. They should help automate the collection, transfer, and processing of data from multiple sources. Selecting the right tools will allow your team to focus more on insights and less on infrastructure. Here’s a list of tools that should help meet your needs, whether you rely on batch, real-time, or hybrid ingestion. - **ETL/ELT platforms:** Tools like Apache NiFi, Talend, and Fivetran allow for the extraction, transformation, and loading of data into storage systems, often supporting complex workflows and data quality checks. - **Streaming data platforms:** Technologies like [Apache Kafka](https://kafka.apache.org/intro), Apache Flink, and Amazon Kinesis support real-time ingestion of high-velocity data streams, which are ideal for IoT, monitoring, and event-driven applications. - **Cloud-native services:** Managed solutions like AWS Glue, [Google Cloud Dataflow](https://cloud.google.com/products/dataflow), and [Azure Data Factory (ADF)](https://azure.microsoft.com/en-us/products/data-factory) offer scalable, serverless ingestion with deep integrations across cloud ecosystems. - **Data pipeline orchestration tools:** Platforms like Airbyte, Prefect, and Apache Airflow help coordinate, schedule, and monitor data ingestion workflows across various tools and services. The tools you choose will depend on your data sources, format, volume, and latency requirements. Selecting the right ones can greatly improve data reliability, reduce engineering overhead, and accelerate time to insight. ### Key takeaways and resources Data ingestion is foundational to building modern, data-driven systems. Whether you're powering real-time analytics, feeding machine learning models, or centralizing data for reporting, an efficient ingestion pipeline is crucial to unlocking the full value of your data. By understanding the data ingestion process and the tools available, you can design more responsive and resilient systems. Here are the main points to remember from this resource: - Data ingestion collects and transports structured, semi-structured, or unstructured data into centralized systems for analysis and processing. - It supports both real-time and batch ingestion methods, with hybrid approaches offering added flexibility. - The purpose of data ingestion is to power analytics, enable faster decision making, and unify data for operational efficiency. - Data ingestion differs from data integration, which focuses on transforming and harmonizing data post-ingestion for usability. - Common use cases include real-time analytics, IoT, personalization, compliance, and machine learning. Ingestion pipelines involve source identification, collection, preprocessing, transfer, storage, monitoring, and scaling. - Key challenges include data quality, latency, scalability, integration complexity, and compliance with security regulations. - Choosing the right tools, such as ETL platforms, streaming frameworks, or cloud-native services, is important for building a scalable, reliable pipeline. #### Resources Explore these Couchbase resources to learn more about data management: [What Is Data Management? – Concepts](https://www.couchbase.com/resources/concepts/what-is-data-management/) [What Is a Data Platform? – Concepts](https://www.couchbase.com/resources/concepts/data-platforms/) [Customer 360 Data Ingestion – Developers](https://developer.couchbase.com/tutorial-customer-360-data-ingestion/) [Integrations and Tools – Developers](https://www.couchbase.com/developers/integrations/) [Big Data Integration Using Couchbase Connectors – Docs](https://docs.couchbase.com/home/integrations.html) [What Is Zero-ETL? – Concepts](https://www.couchbase.com/resources/concepts/zero-etl/) ### FAQ **What does data ingestion mean?** Data ingestion refers to the process of collecting, importing, and transferring data from various sources into a storage or processing system for analysis and use. **What is the difference between data collection and ingestion?** Data collection involves gathering raw data from sources like sensors, applications, or databases. Data ingestion takes this a step further because it moves that data into a centralized system for storage, processing, and analysis. **Is data ingestion the same as ETL?** No, data ingestion is not the same as ETL. Ingestion focuses on moving data from sources to a destination, while ETL also includes transforming and preparing data for analysis. **What is data ingestion in big data?** In big data, data ingestion is the process of importing large volumes of data from various sources into a system where it can be stored and analyzed. It supports both batch and real-time methods to ensure timely, scalable data flow for analytics, machine learning, and other applications. **What are the steps for data ingestion?** The steps for data ingestion typically include identifying data sources, collecting data using batch or real-time methods, and preprocessing it for quality and consistency. The data is then transferred to a target system, such as a data lake or warehouse, where it's stored for analysis. Ongoing monitoring, logging, and scaling ensure the ingestion pipeline remains reliable and efficient as data volumes grow. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Data Mesh Architecture in the AI Era URL: https://www.couchbase.com/resources/concepts/data-mesh-architecture/ ## Data Mesh Architecture in the AI Era A data mesh architecture is a decentralized approach that organizes data into business domain-specific data lakes [Supercharge The Data Mesh](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/blog/data-mesh-strategy-couchbase/)  A data mesh architecture can help an organization enable AI at scale by democratizing data access for domain-specific analysis and assigning domain experts responsibility for each subject area. This improves data quality for [better, more accurate AI.](https://www.couchbase.com/use-cases/artificial-intelligence/) In a data mesh architecture, business domains own and curate their data as a data product, ensuring its quality for analysis and AI exercises like model training. This enables analysts and data scientists to access high-quality, thoroughly cleansed, well-documented data for AI and machine learning algorithms, ensuring accuracy and reducing phenomena such as large language mode (LLM) hallucinations. Let’s examine this concept more deeply by exploring the data mesh architecture. - What is a data mesh? - Why data mesh? - Data mesh principles - Data mesh use cases - Data mesh benefits - The difference between dash mesh, data lake, and data fabric - Implementing a data mesh architecture - Future of data mesh architecture ### What is a data mesh? Enterprises, large and small, have various systems that run the day-to-day business. For example, in most organizations, you might find a CRM for sales operations, an ERP for finance management, a helpdesk system for customer support, a project management application for product development, etc. It’s crucial to get accurate insight into performance across all operations to determine that your enterprise’s data is accurate, to improve processes, and to streamline workflows. The problem is that only specific business areas know their data in-depth, which causes issues with analysis and quality control. This can undermine traditional data warehouse efforts that combine data from multiple domains into a centralized data repository because the cleanliness and integrity of the data cannot be guaranteed. And as is [becoming increasingly evident](https://www.forbes.com/sites/joemckendrick/2023/01/22/a-data-gap-continues-to-inhibit-artificial-intelligence), the less trustworthy the data, the less effective and less accurate the AI. A data mesh architecture overcomes these challenges by distributing domain-specific data to individual analytic repositories and decentralizing ownership of each domain. This ensures that each domain’s data is thoroughly vetted and fit for immediate use by its respective experts. It also unifies disparate sources via centrally managed data-sharing guidelines and governance standards. With a data mesh architecture, business functions maintain control over the data used for analysis and govern how their data is accessed. While a data mesh can add complexity to an enterprise’s data ecosystem, it also brings efficiency by improving data access and quality, which fuels [better analysis](https://www.couchbase.com/blog/what-is-data-analysis/) and AI.  A data mesh architecture distributes domain-specific data under the ownership of each business area. ### Why data mesh? The data mesh architecture was formed out of a need to go beyond traditional centralized data warehouse or data lake implementations, which tend to suffer from some fundamental challenges: - Establishing a single source of truth can be nearly impossible with traditional approaches because most enterprises’ data footprint is fragmented across many disparate systems in various formats. - In the current age of AI, demand for easier access to domain data is increasing, as is the volume of data in most enterprises. This creates challenges in handling storage and access. - Data scientists and analysts need access to data in the formats they require. The data must be trustworthy and not require deep technical knowledge or IT intervention. Trying to solve these issues by loading all of the data into a centralized analytics system creates its own issues: How do you ensure the quality and timeliness of the data? How do you handle rapidly changing data? How do you handle new data sources and formats? The data mesh architecture strives to overcome these challenges by distributing ownership of data and analytics systems to domain experts. This spreads the analytic data footprint to smaller, more manageable domain-specific systems that are easier to manage individually. Because each domain expert knows their data best and has direct access to it with the data mesh, data quality and integrity are improved, allowing it to be used more reliably and easily across the organization. ### Data mesh principles The data mesh architecture follows these general principles: **1. Data must be owned by their domains.** Business domains curate and manage their data for analysis and AI rather than delegating ownership to centralized teams. **2. Data must be self-service for authorized users.** To democratize data access, organizations need to simplify access through abstraction and make it as easy as possible without sacrificing stringent security. **3. Data governance must be distributed.** Data management, storage, and security policies are centrally managed, but each domain owns its data products, ensuring flexibility and repeatable structure. **4. Data must be treated as a product (DaaP).** Adhering to the above principles ensures vetted, high-quality, and fully cleansed data products that authorized consumers can easily access and use. In a data mesh architecture, domains own their data products, sourced from analytical and [operational systems](https://www.couchbase.com/resources/concepts/operational-analytics/), and by following standardized management guidelines, they make that data more accurate and accessible across the organization. ### Data mesh use cases A data mesh architecture can support many different use cases across a wide variety of industries and verticals. Some examples are: **Customer lifecycle** Through access to data from systems that span customer engagement, organizations get a 360-degree view of customer journeys, individually and in the aggregate, in real time. This allows the business to create AI that engages customers more quickly with relevant offers and suggestions and examines reasons for successes or failures in overall engagement. **AI and machine learning** Data scientists and advanced analysts can easily access several sources to feed AI and machine learning models, confident that the data is clean, current, and accurate. **IoT environment monitoring** The distributed architecture in a data mesh allows IoT device deployments to be managed and monitored more effectively by the individual business units responsible for IoT applications. **Distributed data security policy** Data security is paramount in a distributed model like the data mesh. By dividing responsibility for data product security policies between individual domains, access to the data is more appropriately restricted based on domain expertise. While more detailed overall, it’s also more stringent than a centralized, one-size-fits-all security policy in its granularity. ### Data mesh benefits There are many benefits of a data mesh architecture, among them some of the most important are: **Data agility** The data mesh architecture reduces dependencies on IT resources to provide access to data from various systems, enabling business teams to concentrate on quality and deliver data products more quickly. **Higher-quality data for AI** Because individual domain experts manage data, their deeper understanding of its context and meaning results in better curated, more trustworthy data, which is critical for reducing inaccurate results and [LLM](https://www.couchbase.com/blog/large-language-models-explained/) hallucinations. **Faster data availability** A main bottleneck of the centralized data lake approach is the time it takes to add and update sources, let alone manage them and make them easily available. With a data mesh architecture, the delivery of data products happens in parallel rather than in sequence and, thus, happens faster. **Standard central data governance policies** Because of its core principle of following a centralized set of strict governance guidelines, the data mesh architecture sets a standard for data custodianship across the organization while simultaneously providing each domain autonomy. These are just some of the reasons many organizations adopt a data mesh architecture. ### The difference between dash mesh, data lake, and data fabric When evaluating your organization’s data and AI needs, you’ll inevitably hear about alternative approaches and architectures, such as a data lake or a data fabric. Here are the differences in a nutshell: **Data lake** A [data lake](https://en.wikipedia.org/wiki/Data_lake) is a term that refers to a centralized repository for data from various sources and systems, where all data is collected and stored for aggregated analysis that spans the sources across various domains. A data lake sometimes precedes and feeds a data warehouse, a more refined centralized data repository. A fundamental difference between a data lake and a data mesh is that the former is centralized, which makes it massive and complex to manage – typically requiring dedicated teams – and difficult to keep current. **Data fabric** A [data fabric](https://www.gartner.com/en/information-technology/glossary/data-fabric) is similar in concept to a data mesh, except that it employs a technical framework instead of an organizational framework. A data fabric utilizes a centralized data repository but isolates access to each domain and subject area through strict access restriction protocols. This alleviates the need for domains to establish their own domain-specific repositories and removes their direct involvement with the [day-to-day data management](https://www.couchbase.com/resources/concepts/what-is-data-management/). The main difference between a data mesh and a data fabric is that the former is not a distributed model but a technical framework. In contrast, the latter focuses on organizational domains as data owners. ### Implementing a data mesh architecture Because of its decentralized model, [a real-time operational data processing and analytics platform](https://www.couchbase.com/use-cases/real-time-analytics/) is the optimal implementation for data mesh architecture. [This blog](https://www.couchbase.com/blog/data-mesh-strategy-couchbase/) explains how Couchbase Capella™ provides a cloud database ideal for data mesh implementations. In a nutshell, Couchbase provides: **A multi-purpose, cloud NoSQL database** Couchbase Capella is a multipurpose, developer-friendly database with built-in caching, JSON document storage, SQL support, search, eventing, and mobile sync. With these combined capabilities, an organization can replace other operational database technologies with one solution, simplifying the data mesh by reducing operational inputs. **Instant operational insights** Capella also provides a built-in [columnar analytics service](https://www.couchbase.com/products/analytics/) for real-time analysis of any operational data. The results can provide on-the-wire insight without looping through the data mesh. This speeds up the overall mesh, as Capella can be used for instant analysis of specific operational data and then feed those results to the mesh for deeper analysis and AI. **Faster insight-to-action** Capella provides eventing and user-defined function features, allowing the ability to script routines that capture analytic insights from the mesh and back into the operational layers. This effectively enables action on insights – if machine learning algorithms on a data lake mesh develop a new customer classification based on historical data, you can pull that classification back into the sales app for targeted marketing. **Accelerated development** Capella allows an organization to [consolidate their operational data sprawl into a database](https://www.couchbase.com/blog/consolidate-your-databases-to-eliminate-data-sprawl/) that is easy for developers to work with. SQL++ (SQL for JSON) support, rich SDKs, backend-managed services, and a fully hosted DBaaS reduce development friction – there are no server installation or maintenance headaches and no new languages for developers to learn. ### Future of data mesh architecture As propelled by digitization across industries and accelerated by AI investments and development, data products will become increasingly important for most enterprises, and adhering to its principles of domain ownership and curation can lay the foundation for future innovations fueled by data. Try [Couchbase Capella](https://cloud.couchbase.com/sign-up) for yourself and see how easily it can fit into your data mesh architecture initiative. You can also view [our hub](https://www.couchbase.com/resources/concepts/) and these additional resources to learn more about general concepts related to data architecture: [What Is a Data Platform?](https://www.couchbase.com/resources/concepts/data-platforms/) [Example Architectures for Data-Intensive Applications](https://www.couchbase.com/blog/example-architectures-for-data-intensive-applications/) [4 Patterns for Microservices Architecture in Couchbase](https://www.couchbase.com/blog/microservices-architecture-in-couchbase/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Data Persistence URL: https://www.couchbase.com/resources/concepts/data-persistence/ ## Data Persistence Persistent data refers to data stored on a non-volatile storage system that can be accessed later [Ensure Persistence With Couchbase](https://www.couchbase.com/products/operator/) [Learn more](https://docs.couchbase.com/cloud-native-database/persistent-volumes-overview.html)  ### What is data persistence? Data persistence means ensuring the information your application uses (and creates) doesn’t disappear when the app is closed or crashes. Think of it like saving a document you’re working on. If you don’t save it, you’ll lose all your work when you turn off your computer. But if you do save it, you can open it again anytime. In the world of apps and websites, data persistence helps save everything from your game progress to your shopping cart items, so everything is right where you left it, even if you close the app or restart your phone or computer. This saving happens by storing the data in [databases, hard drives, or distributed file systems](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/storage-settings.html).  *Document Creation and Retrieval Process With Persistent Storage* This page covers: - Persistent vs. nonpersistent data - Why is data persistence important? - How does persistent data work? - Best practices for data persistence - Persistent data challenges - Examples of persistent data - Choosing the right persistence level - NoSQL databases and data persistence - Conclusion ### Persistent vs. nonpersistent data There are two types of data: persistent and nonpersistent. Imagine you’re playing a [video game](https://www.couchbase.com/use-cases/gaming/). The progress you make and save is persistent data; it sticks around even after you turn off the game. It’s stored on something more permanent, like your game console’s hard drive or online cloud storage, so you can pick up where you left off next time you play. On the other hand, nonpersistent data is like the game’s temporary scores or the positions of characters that only matter while the game is running. This data lives in your computer’s memory (RAM), and once you turn off the game or your computer, that data vanishes. It’s temporary and doesn’t need to be stored long term because it’s not useful once the game is closed. Persistent data is all about keeping important information safe and accessible for the future, like documents, photos, or game saves. Nonpersistent data helps with the here and now, managing things that are only important while an app or game is active. ### Why is data persistence important? In the tech world, data persistence is how your favorite apps remember your preferences, your [shopping carts](https://www.couchbase.com/use-cases/retail-and-ecommerce/) stay full until you’re ready to check out, and your data isn’t lost even if there’s a power outage or your device crashes. Without data persistence, every time you used an app, it would be like starting from scratch. No saved games, no stored contacts, and no historical data. For businesses, data persistence is the backbone of reliability and customer trust. It allows for the analysis of historical data, helps make informed decisions, and ensures that critical business operations can run smoothly day in and day out. In essence, data persistence is what makes modern digital experiences possible, both simplifying and enriching our interactions with technology. ### How does persistent data work? Persistent data works by saving information to a place where it won’t get lost when your application or device is turned off or restarted. This place can be a hard drive on your computer, a removable USB stick, or even a server on the internet (like cloud storage). Here’s how it happens in simple steps: 1. **Create or update data:** Whenever you do something like write a document, take a photo, update a contact in your phone, or [save a JSON document](https://www.couchbase.com/blog/json-database/) to Couchbase, that’s data being created or changed. 2. **Save the data:** When you hit “save” on your document, or your app automatically saves your progress, the data is written to a storage device. This could be immediate or happen after a short delay. 3. **Store until needed:** The saved data sits on the storage device waiting to be accessed, queried, manipulated, or removed. Even if your application restarts, the data stays put. 4. **Retrieve data:** The next time you need that document, photo, or contact, your device reads the data from where it was stored and brings it back into use. This is the lifecycle of persistence: creating, saving, storing, and retrieving. ### Best practices for data persistence When it comes to keeping data safe and sound over time, there are a few smart moves you can make, even though the term “best practices” might make some eyes roll. Here’s the straightforward advice: **Regular backups:** It’s like making copies of your keys; if you lose one, you’ll have a spare. Regularly [backing up data](https://docs.couchbase.com/server/current/manage/manage-backup-and-restore/manage-backup-and-restore.html) means you won’t lose everything if something goes wrong. And make sure to test your restore process because a backup is only good if you can actually recover it. **Use reliable storage:** Not all storage is created equal. Whether the storage is on your own hardware or with a trusted cloud provider, go for a tried-and-tested solution. **Keep data [secure](https://www.couchbase.com/products/security/):** Just like you’d lock up important documents, encrypt your data. This keeps it safe from prying eyes regardless of whether it’s sitting in storage or moving across the internet. **Plan for failure:** Assume things will break down at some point. Having a plan to quickly restore data will minimize downtime and frustration. [Replication](https://www.couchbase.com/resources/concepts/data-replication/) and [synchronization](https://www.couchbase.com/blog/couchbase-replication-and-sync/) are tools that can help you create a “disaster recovery” policy. **Stay organized:** Keep your data tidy. Use clear naming conventions and organize data in a way that makes sense. This makes it easier to find and manage over time. Data often outlives the applications that access it, so make sure the data is valid. By keeping these points in mind, you can ensure your data not only sticks around but is also in good shape and accessible when you need it. ### Persistent data challenges Dealing with persistent data isn’t always smooth sailing. Here are a few hurdles you might face along the way: **Scalability:** As your data grows, so do the challenges of storing it. More data means you need more space and more power to manage and access it quickly. [Scaling](https://www.couchbase.com/resources/concepts/database-scalability/) isn’t just about adding more storage; it’s also about keeping everything running smoothly as the [load increases](https://www.couchbase.com/resources/concepts/what-is-load-balancing/). Distributed databases like Couchbase are designed with scalability in mind. **Security:** Keeping data safe is a big deal. The more data you store, the more attractive a target it becomes for criminal abuse. Encryption, access controls, and regular security audits are must-haves to protect sensitive information. **Data integrity:** Over time, data can get corrupted through software bugs, hardware failures, or human error. Implementing checks to ensure data accuracy and consistency is crucial. **Compliance:** Depending on where you operate and what kind of data you’re dealing with, there might be a maze of [legal and industry requirements](https://www.couchbase.com/products/capella/trust/) concerning how data is stored, protected, and used. Staying on top of these regulations is essential to avoid hefty fines or costly legal battles. **Backup and recovery:** Regular backups are vital, and so is a solid recovery plan. Data loss can happen for many reasons, from natural disasters to simple mistakes. Having a reliable way to restore lost data can save the day. Navigating these [challenges](https://www.couchbase.com/blog/couchbase-persistent-storage-considerations/) requires careful planning, the right tools, and sometimes a bit of creativity. ### Examples of persistent data Persistent data pops up in many places in our digital lives. Here are a few examples: - **User accounts:** Information like your username, password, preferences, and personal details are stored so you can log in and out of websites and apps without having to re-enter your info every time. - **Social media posts:** [Posts, photos, and videos you share](https://www.couchbase.com/customers/linkedin/) are saved, allowing you and others to view and interact with them over time. - **Financial records:** [Banks and financial apps](https://www.couchbase.com/customers/fico/) keep track of your transactions and balances over time, using persistent data to give you a history of your spending and savings. Nonpersistent data, on the other hand, is [transient](https://www.couchbase.com/resources/concepts/in-memory-database/) and doesn’t stick around once the application that uses it is closed. Here are a couple of examples: 1. **[Session data](https://www.couchbase.com/customers/synamedia/):** This is information websites use to remember who you are while you’re browsing, like what’s in your shopping cart during a single visit. Once you log out or close the browser, this session data disappears. 2. **Cache:** Many apps and websites store temporary data in RAM or other fast-access mediums. This cache can include frequently accessed information as well as images or webpages. It’s designed to be cleared regularly and doesn’t need to be saved long term. ### Choosing the right persistence level Choosing the right level of data persistence is like picking the right type of storage for your stuff. Some items, like seasonal clothes, need a spot where they can be kept safe but out of the way until they’re needed again. Other items, like your everyday essentials, need to be readily accessible but not necessarily on you at all times. Deciding how to persist data comes down to asking a few key questions: - **How often will you need it?** If data is used frequently, it should be easily accessible and possibly stored in faster, more immediate forms of storage. A cache can help improve access times. - **How important is it?** Critical data that supports core business functions or holds significant value should not only be persistently stored but also backed up and protected. This may not be a high priority for more transient data. - **How much data is there?** Large volumes of data might require more scalable storage solutions, possibly in the cloud, where they can grow without physical limits. They also need a database like Couchbase that can scale horizontally. - **What are your security needs?** Sensitive information demands secure storage with strong encryption and access controls.  By considering these factors, you can choose the right mix of storage solutions to ensure your data is not just saved but also stored in a way that matches its value and use in your operations. ### NoSQL databases and data persistence Unlike traditional relational databases with a strict table-based structure, NoSQL databases are more flexible. They can handle a variety of data types – like documents, key-value pairs, and more – making them a great fit for modern applications that deal with diverse and complex data. Couchbase, for instance, excels in providing persistent storage for large amounts of [unstructured data](https://www.couchbase.com/resources/concepts/unstructured-data/). This is data like JSON documents or social media posts that don’t fit neatly into tables. Couchbase’s flexibility allows developers to store data in a way that matches its natural shape, making it easier to save, search, and retrieve information quickly. Couchbase also has a [built-in managed cache](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/memory-and-storage.html), providing the performance of a nonpersistent store with the [durability](https://docs.couchbase.com/dotnet-sdk/current/concept-docs/durability-replication-failure-considerations.html#durability) of a persistent store. Couchbase offers features like replication and [automatic sharding](https://www.couchbase.com/resources/concepts/what-is-database-sharding/), ensuring that data is not only stored persistently but is also highly available and scalable. This means your data is always accessible, even if it grows or if some parts of the system fail. ### Conclusion Data persistence is the foundation that ensures our online actions and information remain accessible over time. It’s what allows your gaming progress to be saved, your shopping cart to await your return, and your documents to be retrievable even after a restart or shutdown. Deciding between persistent (long-lasting) and nonpersistent (temporary) storage is crucial and depends on the data’s purpose. Challenges like security, scalability, and regulatory compliance add layers of complexity to data management. Adopting smart practices, such as consistent backups and choosing reliable storage options, can simplify the task of managing persistent data. As you explore solutions like Couchbase, you’ll see that NoSQL databases offer a versatile and scalable approach to storing diverse data types, from user profiles to social media content, without the limitations of traditional databases. To learn more about data persistence and related topics, check out these resources: [Couchbase as a persistent system of records – storage considerations](https://www.couchbase.com/blog/couchbase-persistent-storage-considerations/) [Persistent volumes | cloud-native database](https://docs.couchbase.com/cloud-native-database/persistent-volumes-overview.html) [What is an in-memory database?](https://www.couchbase.com/resources/concepts/in-memory-database/) [NoSQL databases](https://www.couchbase.com/resources/why-nosql/) [Related concepts](https://www.couchbase.com/resources/concepts/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Data Replication URL: https://www.couchbase.com/resources/concepts/data-replication/ ## Data Replication Data replication speeds up performance, allows organizations to access data faster, and improves disaster response [Automate Replication With Capella](https://www.couchbase.com/products/capella/) [Learn More](https://www.couchbase.com/products/xdcr/)  ### What is data replication? This page will cover the following to help you better understand data replication: - Data replication terms - Benefits of data replication - Challenges of data replication - Data replication in RDBMS - Conclusion Data replication is the process of copying one or more records from one place to another. These places could be very similar (like copying files within the same database) or more distinct (like copying data from one database to another). The term data replication typically implies keeping data up to date from the source to the destination, but the speed and level of automation of replication can impact data consistency. ### Data replication terms Here’s a list of common terms to help you understand data replication: **Unidirectional versus bidirectional:** A unidirectional relationship means data flows only from a source to a destination. A bidirectional relationship means data flows both ways. **Active-active versus active-passive:** An [active-active](https://www.couchbase.com/products/xdcr/) cluster evenly distributes loads across all nodes at all times. In contrast, an active-passive cluster has a backup node that takes over only if the active node is overloaded. **Synchronous versus asynchronous:** Synchronous replication simultaneously writes data to the primary node and the replica. Asynchronous replication writes data to the primary node first and then copies it to the replica. **Batch versus real-time processing:** Batch processing collects and processes data in groups or batches at scheduled intervals, and it is typically suited for handling large volumes of data. Real-time processing handles data as it is generated or received, making it suitable for time-sensitive applications. **Incremental versus full:** Incremental data replication means you only replicate the updated elements of a record. Full data replication means you replicate the entire record when its elements change. **Filtered:** Data from a source can be filtered so that only a specific subset or selection of the data is replicated to a destination. **Transformed:** Data transformation is the process of converting data from one format or structure to another to put it in the correct format and structure for analysis, reporting, or storage at its destination. ### Benefits of data replication Data replication has [many uses and benefits](https://www.couchbase.com/blog/data-replication-advantages/). These include: **High availability (HA):** Maintaining up-to-date copies of data in multiple locations prevents data loss in case of failures. Typically, real-time replication is unidirectional and takes place between a source and one or more replicas. If the source becomes unavailable, one of the replicas takes over, often automatically. **Disaster recovery (DR):** Closely related to HA, disaster recovery ensures that copies of your data are available in the event of disaster. **Scaling throughput:** This process uses multiple copies of data to increase the capacity of a system to handle requests. It is typically used for read traffic and less commonly for write traffic. **Secondary access:** Also known as indexing, this involves replicating the data to another system to access it differently. The second system can either be within the same database (in the case of indexing) or can be external. Depending on the technologies in use, an intermediary like [Kafka](https://docs.couchbase.com/kafka-connector/current/index.html) is sometimes required to transfer the data between a source and an external system. *Note: We’ve intentionally excluded “backup” as a benefit of data replication because you don’t update a backup with changes. A key point to understand is that data replication is susceptible to application-level corruption or deletion of data, whereas backups are not. Backups should not be considered a replacement for HA or DR, nor should HA or DR replace backups.* ### Challenges of data replication With any data replication strategy, you will be forced to make trade-offs between: - Speed - Consistency, availability, and partition tolerance (the [CAP theorem](https://en.wikipedia.org/wiki/CAP_theorem)) - Resource usage and cost (RAM, disk, CPU, network) For example: - Maintaining multiple replicas increases the security of your data in the event of outages but results in higher resource usage and cost. The same goes for scaling reads with multiple replicas. - Synchronous replication can cause the source writes to be slower (or fail altogether). However, asynchronous replication may result in higher resource usage if you write records faster than you can replicate them. Asynchronous replication also introduces the potential for discrepancies between source and destination data no matter how fast or reliable your replication technology is. - Incremental, filtered, and transformed replication may result in lower network resource usage, but these types of replication tend to work more slowly and require a higher-performance CPU for the source. The best practices for data replication vary greatly depending on your use case requirements and the capabilities of the technologies you are using. ### Data replication in RDBMS Every database technology provides different capabilities and options for data replication. Historically, relational database management systems (RDBMS) replicate data from one database instance to another through log shipping, which involves sending the data from one database instance to another after it’s written to disk. Newer databases, such as the [Couchbase](https://www.couchbase.com/products/capella/) NoSQL database, replicate data directly from RAM, significantly increasing speed and reliability. ### Conclusion Data replication is a core concept underpinning many different database capabilities, and replication comes in many different forms with different challenges and advantages. The best data replication choice for your organization depends on what you need to achieve and what technologies you’re using. Use these resources to learn more about data replication and Couchbase’s data replication capabilities: [Guide to Cloud Data Replication](https://www.couchbase.com/blog/cloud-data-replication/) [Data Replication: Advantages & Disadvantages](https://www.couchbase.com/blog/data-replication-advantages/) [Data Replication and Synchronization in Couchbase](https://www.couchbase.com/blog/couchbase-replication-and-sync/) [​​Cross Data Center Replication (Couchbase Capella™)](https://docs.couchbase.com/cloud/clusters/xdcr/xdcr.html) [Cross Data Center Replication (Couchbase Server)](https://docs.couchbase.com/server/current/learn/clusters-and-availability/xdcr-overview.html) [Capella App Services (BaaS)](https://www.couchbase.com/products/capella/app-services/) Check out our [database hub](https://www.couchbase.com/resources/concepts/) to learn about other key concepts of data management. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Data Silos URL: https://www.couchbase.com/resources/concepts/data-silos/ ## Data Silos Data silos are repositories of data owned by one department and inaccessible to the rest of the organization [Centralize Your Data](https://www.couchbase.com/downloads/) [Learn more](https://www.couchbase.com/products/capella/)  ### What are data silos? Data silos are isolated repositories of data controlled by departments or teams, often inaccessible to the rest of the organization. These silos typically arise due to a lack of communication, incompatible systems, or organizational structure. While each silo might efficiently serve its own department or team, they can lead to inefficiencies, redundancy, and missed opportunities for the rest of the company. Breaking down data silos is crucial to fostering collaboration, improving decision making, and enabling an organization to leverage its data assets fully. This resource will explore how silos are created, dive deeper into why they’re problematic, how to spot them, and how to fix them. Keep reading to learn more. - How are data silos created? - Why are data silos problematic? - How do you identify data silos? - Examples of data silos - How to fix data silos - Key takeaways and resources ### How are data silos created? Before we dive into why data silos are problematic, it’s important to understand how they occur in the first place. Let’s go over some factors that contribute to silos: - **Organizational structure:** The structure of an organization can lead to data silos. Departments or business units often operate autonomously, managing their data without coordination with other teams. - **Technological limitations:** Some organizations [use multiple databases](https://www.couchbase.com/blog/consolidate-your-databases-to-eliminate-data-sprawl/) and systems, making it difficult to integrate data across platforms. - **Company culture:** Your organizational culture may contribute to data silos. Organizations that don’t encourage collaboration between teams or unintentionally stoke internal competition can lead to departmental silos. - **Lack of centralized data management tools:** The absence of tools to integrate data resources can result in silos. Not using software that facilitates this can hinder data integration. ### Why are data silos problematic? Data silos can negatively impact your entire organization’s collaborative efforts, efficiency, and decision-making abilities. When organizations don’t have all the information they need (or accurate information), it creates issues that prevent teams from doing their jobs correctly. Here are some of the specific ways silos can hinder an organization: - **Data silos can lead to poor data quality.** When the same data exists in different systems, it may not be consistently updated across all platforms, resulting in outdated or incorrect information. - **Data silos can cause redundancy and data duplication,** wasting storage and valuable time. This issue arises when there’s a lack of integration between systems. - **Data silos lead to incomplete insights** because it’s not consolidated in one system. Without a comprehensive view of all data, organizations can’t make well-informed decisions. - **Security risks are a significant concern with data silos.** Managing different systems makes applying and monitoring consistent governance and security policies challenging, leading to potential vulnerabilities. ### How do you identify data silos? Identifying data silos in an organization requires careful analysis of data workflows, systems, and processes. Here are some steps you can take to identify them:  #### Evaluate data accessibility Start by assessing which departments or teams have access to specific datasets. Look for situations where teams can’t easily access the data they need or situations where they need to request access from other departments to receive it. This lack of easy access can create barriers and hinder collaboration. #### Review system integration Examine whether the organization’s systems, such as customer relationship management (CRM), enterprise resource planning (ERP), and human resources (HR) platforms, are interconnected. If systems operate independently without sharing data, they create isolated pools of information, preventing departments from collaborating effectively and accessing the full picture. #### Analyze data redundancy Check for duplicated data across platforms to ensure that the same information doesn’t exist in multiple formats or locations. Redundant data can lead to confusion, inconsistency, and inefficiencies as teams reconcile or update information in several places. #### Look for workflow bottlenecks Identify areas where processes are delayed due to a lack of data sharing between teams or systems. For example, a marketing team may need [customer data](https://www.couchbase.com/use-cases/customer-360/) but is waiting for approval from the sales team, creating a bottleneck in the workflow that slows down decision making and further action. #### Audit decision-making processes Investigate whether teams are making decisions with incomplete or fragmented data. Pay attention to complaints about "missing information" or "partial insights" during strategy discussions, as this could indicate the presence of data silos preventing a complete view. #### Check for security inconsistencies Review how data governance policies are applied across systems. Silos often emerge when different platforms have varying data security rules, leading to inconsistent handling of sensitive information and creating isolated data repositories. ### Examples of data silos In many organizations, different departments manage data independently, using their own systems tailored to their specific functions. While this might seem efficient for individual teams, it can lead to silos within an organization. Here are some examples of how these manifest: - **Geographic:** Regional offices store data locally due to compliance or infrastructure limitations, preventing real-time access by the central team. - **System:** Separate ERP, CRM, and HR platforms don’t share data, requiring manual reconciliation to generate reports. - **Legacy:** Older on-premises systems used by specific teams are incompatible with [modern cloud-based tools](https://www.couchbase.com/blog/application-modernization-strategy/), restricting data flow. ### How to fix data silos Fixing data silos requires addressing both technical and organizational challenges. Here are practical steps to eliminate them:  #### Encourage collaboration Foster a culture of open communication and collaboration across departments. By prioritizing transparency as a company initiative and framing data sharing as beneficial to every department, you can reduce the tendency to isolate information. #### Break down technological barriers Replace legacy systems that don’t communicate well with modern tools. Tools that support APIs and [real-time data sharing](https://www.couchbase.com/use-cases/real-time-analytics/) can help bridge the gaps between systems. Although they can be expensive and migrating data to these systems can be complex, it’s worth the time and effort it will save in the future. #### Invest in centralized data platforms Use tools like [data warehouses](https://www.couchbase.com/blog/database-vs-data-warehouse/), data lakes, [cloud platforms](https://www.couchbase.com/resources/concepts/what-is-a-cloud-database/), or [customer data platforms (CDPs)](https://www.couchbase.com/resources/concepts/data-platforms/) that centralize data from multiple sources. Software like this makes it easier to access, share, and analyze data that will accurately influence organizational decisions. #### Standardize processes across the organization Establish consistent protocols for collecting, storing, and managing data. Standardized processes ensure that data from different departments is compatible and can be easily integrated. #### Provide data literacy training Equip employees with the skills and knowledge they need to understand and use data effectively. By empowering teams to work with shared data, organizations can encourage cross-functional insights, ultimately leading to better information. #### Audit and optimize data practices Conduct annual reviews of how data is stored, accessed, and shared within the organization. By identifying potential bottlenecks and inefficiencies, you can take steps to improve processes and continuously eliminate factors that lead to data silos. ### Key takeaways and resources Data silos are collections of data within an organization that exist in a vacuum. They cause problems because they contribute to inefficiency, missing or inaccurate data, and security risks. To identify data silos, you should assess workflows, data accessibility, and integration abilities among existing tools. To resolve them, you should encourage sharing and collaboration between departments, invest in tools that centralize and integrate data, enforce strong data governance policies, and conduct annual audits to spot opportunities for improvement. Ultimately, enabling better collaboration leads to more informed decision making, efficiency, and security. To learn more about [data management best practices,](https://www.couchbase.com/resources/concepts/what-is-data-management/) you can review our [blog](https://www.couchbase.com/blog/tag/data-management/) and [concepts hub](https://www.couchbase.com/resources/concepts/) and check out the resources below: - [Data architecture – Concepts page](https://www.couchbase.com/resources/concepts/data-architecture/) - [Operational analytics – Concepts page](https://www.couchbase.com/resources/concepts/operational-analytics/) - [Data analysis methods: Qualitative vs. quantitative techniques](https://www.couchbase.com/blog/data-analysis-methods/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Database Clustering URL: https://www.couchbase.com/resources/concepts/database-clustering/ ## Database Clustering Database clustering involves multiple database servers working together to enhance performance [Achieve High Availability](https://www.couchbase.com/products/xdcr/) [Learn more](https://www.couchbase.com/blog/high-availability-architecture/)  ### What is database clustering? Database clustering groups multiple database servers (or [nodes](https://docs.couchbase.com/server/current/learn/clusters-and-availability/nodes.html)) into a unified system to improve availability, fault tolerance, and performance. This approach helps manage data by distributing workloads and maintaining redundancy, ensuring continuous uptime and better load balancing across nodes. In this resource, we’ll explain how database clustering works and compare it to a related concept: [sharding](https://www.couchbase.com/resources/concepts/what-is-database-sharding/). - How does database clustering work? - Database clustering vs. sharding - Database cluster architecture - Benefits of database clustering - Database clustering guidelines - How to create a database cluster - Key takeaways and additional resources ### How does database clustering work? Database clustering combines multiple servers, or nodes, to function as a single, unified database system. Each node in the cluster is responsible for a portion of the data or workload, but together, they ensure the entire system runs smoothly. This distributed approach allows for improved performance, fault tolerance, and scalability. The basic principle behind clustering is redundancy. Instead of relying on one server, data is distributed across multiple nodes. If one node fails, others can take over its responsibilities, ensuring continuous operation. This redundancy minimizes downtime and data loss, making clustering especially useful for applications requiring high [availability](https://docs.couchbase.com/server/current/learn/clusters-and-availability/clusters-and-availability.html). In a typical cluster, the data and requests are distributed among nodes in one of two ways: - **Replication:** Data is duplicated across all nodes. Each node contains the same data, so if one fails, others can respond to the same queries without delay. [Replication](https://www.couchbase.com/resources/concepts/data-replication/) is ideal for read-heavy operations since multiple nodes can serve the same data simultaneously, balancing the load. - **Partitioning:** Data is split into chunks, and each node stores only a part of the whole. This method, also known as [horizontal scaling](https://www.couchbase.com/blog/distributed-databases-overview/), is efficient for handling large datasets, as each node handles only a fraction of the total data. Partitioning is typically used for write-heavy workloads where specific data is routed to designated nodes. #### Communication between nodes Nodes in a cluster communicate with each other constantly, sharing data about their health, status, and workload. This coordination allows them to balance traffic and ensure optimal performance. The collaboration is managed by a cluster management system that monitors and allocates tasks, such as query distribution, data replication, and failure handling. #### Data consistency A key challenge in clustering is maintaining data consistency across all nodes. Clusters use different consistency models depending on the system's design. These include: - **Strong consistency:** Ensures that nodes always reflect the most recent data but may introduce latency due to synchronization. Couchbase, for example, offers [durability](https://docs.couchbase.com/server/current/learn/data/durability.html) options to increase reliability while trading off increased latency (and vice versa). - **Eventual consistency:** Allows for some delay in propagating updates but prioritizes availability and speed. It’s common in systems where read and write operations happen at different speeds or in different regions. An example is Couchbase's cross data center replication (XDCR), which [replicates the entire dataset between clusters](https://www.couchbase.com/blog/combine-clusters-to-achieve-high-availability/). ### Database clustering vs. sharding Clustering and sharding are not mutually exclusive. In fact, the two techniques often work together to create a more robust, scalable, and high-performing database system. While clustering focuses on redundancy, fault tolerance, and load balancing, sharding emphasizes scalability by distributing data across multiple servers. Below is a table that highlights the key differences between these approaches. **Feature****Clustering****Sharding**[**Data distribution**](https://www.couchbase.com/use-cases/distributed-workloads/)Replicated or partitioned across nodesHorizontally partitioned across shards**Fault tolerance**High, with automatic failover mechanismsLimited, requires manual or complex recovery[**Scalability**](https://www.couchbase.com/resources/concepts/database-scalability/)Limited to the number of nodes in the clusterUnlimited, scales horizontally by adding shards**Performance focus**Optimized for read-heavy and balanced workloadsBest for write-heavy and large datasets**Data isolation**Low, nodes share data or partition workloadsHigh, each shard operates independently**Data redundancy**Data is either replicated or partitionedData is split into separate partitions[**Load balancing**](https://www.couchbase.com/resources/concepts/what-is-load-balancing/)Yes, traffic is distributed among nodesNot inherently, but it can be managed per shard**Complexity**Simpler setup with automated managementMore complex, requires custom shard management (or automatic sharding mechanism) **Clustering without sharding:** In some scenarios, database clustering is used alone. For example, a company with a read-heavy application, like a large e-commerce site, may set up a cluster of replicated nodes. Each node has a copy of the entire database, and queries are distributed across the nodes to balance the load. If one node fails, another can quickly take over without disruption. This setup is common in relational databases like MySQL or PostgreSQL, where high availability is prioritized, and the dataset is still small enough to be managed without sharding. **Sharding without clustering:** On the other hand, sharding can be used without clustering in write-heavy applications or systems with massive datasets that can't fit on a single machine. A social media platform with millions of users might shard its database by user ID, so each shard contains a subset of user data. Each shard operates independently in this case, and there is no redundancy unless specific mechanisms are implemented to handle failures. MongoDB™, for example, allows sharding across multiple servers without requiring clustering, making it scalable but with limited built-in fault tolerance. **Clustering with sharding:** In large-scale systems where both high availability and scalability are crucial, sharding and clustering are often used together. This hybrid approach is used in systems like Couchbase, where sharding ([vBuckets](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/vbuckets.html)) is combined with clustering to create a highly scalable and fault-tolerant system, bringing together the best of both worlds. ### Database cluster architecture The architecture of a database cluster defines how data is stored, accessed, and managed across multiple nodes. There are three primary types of database cluster architectures: **shared nothing, shared disk, and shared everything**. These architectures offer different performance, scalability, and fault tolerance trade-offs, making them suitable for different use cases. #### Shared-nothing architecture In a shared-nothing architecture, each node in the cluster operates independently. Every node has its own CPU, memory, and storage, and they do not share any resources with other nodes. Data is partitioned across nodes, so each one manages its own subset of the overall data. - **No resource sharing:** Nodes do not share memory or disk, which reduces bottlenecks. - **High scalability:** New nodes can be added to the system easily, as there is no central resource to contend with. - **Fault isolation:** If one node fails, only the data managed by that node is affected. Other nodes continue to operate normally (and other nodes will likely have [replica copies](https://docs.couchbase.com/server/current/learn/clusters-and-availability/intra-cluster-replication.html) to recover with). This architecture is ideal for workloads that need to scale horizontally, such as web applications with large datasets. Systems like Couchbase use shared-nothing architectures, where data is distributed across nodes for better performance and reliability. #### Shared-disk architecture In a shared-disk architecture, all nodes share access to the same storage system, but each node has its own CPU and memory. This means multiple nodes can access the same data on disk, allowing for easier data consistency and centralized data management. - **Shared storage:** All nodes access the same disk or storage system. - **Centralized data:** Since all nodes see the same data, there’s less need for data partitioning or replication. However, this also means that a failure in the shared disk can lead to the entire system going down. - **Moderate scalability:** This architecture can scale, but performance can become bottlenecked by the bandwidth of the shared storage system. Shared-disk architectures are commonly used in systems like Oracle, where multiple nodes need concurrent access to the same data. #### Shared-everything architecture In a shared-everything architecture, all nodes share both the storage and memory resources. This model ensures that all data and memory are accessible by all nodes at any given time. While this architecture can help with load balancing and data availability, it can also introduce significant performance bottlenecks as nodes compete for access to shared resources. - **Full resource sharing:** All nodes share both storage and memory resources, leading to easier management of resources and data consistency. - **Load balancing:** With access to the same resources, workloads can be evenly distributed across nodes. - **Limited scalability:** This architecture doesn’t scale well because adding more nodes increases contention for shared resources. Shared-everything architectures are less common today because of the inherent limitations in scaling and the potential for bottlenecks, but IBM Db2 is the most well-known example. ### Benefits of database clustering Database clustering offers several key advantages, making it an essential solution for high-demand applications. These include: #### High availability Clustering ensures high availability by replicating data across multiple nodes. If one node fails, others automatically take over, minimizing downtime and maintaining continuous access to the system. #### Scalability Clustering provides horizontal scalability, allowing you to add more nodes as your data or traffic grows. This ensures consistent performance and the ability to handle increasing workloads without bottlenecks. #### Fault tolerance and failover With fault tolerance, clustering automatically handles node failures through built-in failover mechanisms, ensuring that requests are rerouted to healthy nodes and minimizing service interruptions. Other benefits include load balancing, enhanced performance, data redundancy, and maintenance flexibility. ### Database clustering guidelines When setting up a database cluster, certain principles help ensure optimal performance and reliability. Fortunately, many of these are automatically managed by systems built for clustering, such as Couchbase, which simplifies much of the complexity. - **Define your goals:** Typically, your goals will be high availability, scalability, and performance. - **Choose the right architecture:** Consider your workload (read heavy vs. write heavy vs. shared nothing) when setting up your cluster. - **Fault tolerance and failover:** Utilizing replication and redundancy minimizes downtime, making failover configurations less of a concern. - **Load balancing:** Consider how you’ll distribute traffic across nodes to ensure even workloads and optimal performance. - **Scalability and capacity:** Plan ahead for growth and remember that shared nothing is the easiest architecture to expand. - **Data consistency:** Ensuring strong or eventual consistency based on your application’s needs gives you multiple options. - **Monitoring and maintenance:** Using tools within the system helps track performance and identify issues. Couchbase, with a shared-nothing architecture, is a popular choice, especially for large and growing systems (e.g., [LinkedIn](https://www.couchbase.com/customers/linkedin/) and [Trendyol](https://www.couchbase.com/customers/trendyol/)), as it automatically handles replication, sharding, and failover. ### How to create a database cluster Creating a database cluster involves multiple stages, including selecting the right technology, configuring nodes, and ensuring proper communication between them. Here’s an outline of the key steps involved: **Select the database software:** First, [choose a database system](https://www.couchbase.com/blog/how-to-choose-a-dbaas/) that supports clustering. Popular databases like Couchbase offer built-in clustering features. The choice of software depends on your workload, [data model](https://www.couchbase.com/blog/types-of-data-models/), and scalability needs. **Provision nodes:** In a database cluster, nodes are the individual servers that work together. These nodes must be provisioned with the appropriate hardware resources, such as CPU, memory, and storage. They can be physical machines or virtual servers, depending on your infrastructure. **Configure networking:** To ensure smooth communication between nodes, you need to configure networking. This process includes setting up IP addresses and subnets and ensuring the nodes can communicate over secure channels. Low-latency, high-bandwidth connections are crucial for performance. **Set up data replication:** One of the core components of clustering is replication, where data is copied across multiple nodes to ensure availability in case of a failure. Configure the replication mechanism, ensuring that data is consistently synchronized between nodes. Doing this also enhances fault tolerance. **Load balancing:** A load balancer is often implemented to distribute traffic evenly across the cluster unless the database cluster has this capability built in. The load balancer directs incoming queries to different nodes based on load and availability, preventing any single node from becoming overwhelmed. **Configure cluster management tools:** Cluster management software helps monitor the cluster’s health, providing insights into node performance and alerting you to failures. Tools like [Kubernetes](https://www.couchbase.com/products/operator/) are often used to manage and abstract these details. **Test for fault tolerance:** After initial setup, it’s important to test the cluster’s ability to handle node failures. Testing ensures that the remaining nodes can still manage the workload without causing downtime or data loss if a [node goes offline](https://docs.couchbase.com/server/current/learn/clusters-and-availability/automatic-failover.html). **Monitor and maintain:** Once the cluster is operational, continuous [monitoring](https://docs.couchbase.com/server/current/manage/monitor/monitor-intro.html) is critical. Keep an eye on performance metrics, data replication lag, and the health of each node. Regular updates and patches should be applied to keep the cluster secure and efficient. Creating a database cluster involves multiple technical steps, from configuring networking to setting up replication and load balancing. Proper planning and management ensure the cluster is robust, scalable, and can handle high availability requirements. ### Key takeaways and additional resources Clustering alone is ideal for high availability, fault tolerance, and balancing read-heavy workloads. Sharding alone is best for handling massive datasets and scaling out write-heavy workloads but lacks the redundancy that clustering provides. When combined, clustering with sharding allows for both massive scalability and high fault tolerance, making it the go-to architecture for large-scale applications that handle enormous data loads while maintaining availability and performance. By understanding the strengths of clustering and sharding and how they can complement each other, you can better design a database system that meets your specific needs, whether for high availability, scalability, or both. Do you want to build a database cluster yourself? Couchbase's shared-nothing architecture makes it easy. Here are some options, depending on how much control you want to exert over your cluster: - **Couchbase Capella™:** A Database-as-a Service (DBaaS) that gives you a moderate amount of control but handles many details for you. You can get started with the [free tier](https://www.couchbase.com/pricing/) right now. - **Couchbase Autonomous Operator:** A Kubernetes API designed to create and manage containerized Couchbase clusters. It gives you a high level of control and can be deployed to any Kubernetes cluster, including [Amazon Elastic Kubernetes Service (EKS), Google Kubernetes Engine (GKE), Microsoft Azure Kubernetes Service (AKS), Red Hat OpenShift, and Rancher Kubernetes Engine (RKE)](https://docs.couchbase.com/cloud-native-database/kubernetes-platforms-overview.html). - **Couchbase Server:** [Couchbase Server](https://www.couchbase.com/downloads/?family=couchbase-server) (Enterprise or Community Edition) gives you total control over your cluster. [Scaling Couchbase is still very easy](https://docs.couchbase.com/server/current/manage/manage-nodes/add-node-and-rebalance.html), but with Server, you do need to manage the infrastructure (network, VMs, servers) yourself. To learn more about concepts related to clustering from Couchbase, you can visit our [blog](https://www.couchbase.com/blog/category/xdcr/) and [concepts hub](https://www.couchbase.com/resources/concepts/). #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Database Hosting URL: https://www.couchbase.com/resources/concepts/database-hosting/ ## Database Hosting Database hosting services from providers like Couchbase deliver the security, scalability, and expert management modern organizations need to run high-performance databases. [Try Our Cloud Database](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/products/capella/)  ### What is database hosting? Database hosting is a service provided by a database host company (usually a cloud data center or cloud provider) that includes everything you need to run your chosen database. Database hosts provide security to keep your data safe, and scalability to ensure your data and data operations can grow when needed. Some hosts also offer other database-related services that can help your team innovate or gain a competitive edge. This page will cover: - Benefits of database hosting - Database hosting considerations - Database hosting providers - NoSQL database hosting - Conclusion - FAQ ### Benefits of database hosting Database hosting has become popular as an alternative to managing your own database on premises in your data center. Benefits of database hosting include: - **Availability and reliability:** Database hosting providers generally include built-in redundancies and automated backups to protect against data loss and downtime. They can also provide [uptime guarantees](https://docs.couchbase.com/cloud/support/support.html#support-levels). - **Scaling:** Database hosts can provide flexible options to increase the [size and capacity of your database](https://docs.couchbase.com/cloud/clusters/scale-database.html) without having to overhaul your database entirely. - **Security:** Hosts provide continuous [security](https://docs.couchbase.com/cloud/security/security.html) monitoring, encryption, audits, and firewalls. They also apply security patches quickly, reducing exposure to new vulnerabilities. - **Cost-efficiency:** Maintaining your own data center, hardware, and specialized IT staff is expensive. Database hosting companies manage this overhead themselves, providing economies of scale. Subscription-based pricing models can also make expenses more predictable. - **Expert support:** Database hosting provides [technical support](https://support.couchbase.com/), troubleshooting, and services like data migration as a package deal. This level of support and expertise can be difficult to obtain and maintain for your in-house data center. ### Database hosting considerations When evaluating a database hosting service, you should consider several factors to ensure you choose the best option for your organization's needs. Here are five key considerations: - **Customization and access control:** When you host and manage your own on-premises database, you have maximum control of everything from hardware to end users. Hosted databases give you less control. Even the most permissive database host will have some limits on what you can customize and access. - **Cost structure:** [Pricing](https://docs.couchbase.com/cloud/billing/billing.html) can be complex and can include a variety of factors such as storage size, number of queries, read/write throughput, and more. Make sure you understand not just the up-front costs but also the ongoing expenses and any potential additional fees (like data transfer, backups, or exceeding usage limits). - **Database technologies:** Most database technologies will be available from hosts and providers. Still, it's important to understand what options are available for the database technologies you plan to use. - **Public cloud options:** For any database host you’re considering, be sure you understand their public cloud hosting options. Are Azure, AWS, and Google Cloud all included? Which data centers are available within those providers? Is the database hosting provider using their own data center(s)? - **Database-as-a-Service:** If a database hosting company provides a DBaaS, they are taking on the burden of installation, upgrades, maintenance, and configuration. An example of a DBaaS is [Couchbase Capella™](https://www.couchbase.com/products/capella/), the cloud database hosting service provided by Couchbase. It's available for Azure, AWS, and Google Cloud and also includes [App Services](https://www.couchbase.com/products/capella/app-services/) to support [automatic mobile database sync](https://www.couchbase.com/products/mobile/). ### Database hosting providers Database hosting providers offer a range of databases to cater to all businesses from small startups to large enterprises. While there are many database hosting services available, the three that are most well known are: - [Microsoft Azure](https://www.couchbase.com/partners/microsoft/) - [AWS - Amazon Web Services](https://www.couchbase.com/partners/amazon/) - [Google Cloud](https://www.couchbase.com/partners/google/) Each provider offers a complex suite of databases to meet different requirements. For instance, AWS offers DynamoDB for key-value, RDS and Aurora for relational engines, Kinesis for stream data, Glue for ETL, Lake Formation for data lakes, and many other options. Azure and Google Cloud also have a complex set of databases that you can use to put together your own data platform. You’ll need to manage the costs and complexity of all these parts carefully. Couchbase Capella provides one unified platform so you can handle many database requirements [without worrying about cloud database sprawl](https://www.couchbase.com/blog/how-multimodel-databases-can-reduce-data-sprawl/). This unified platform simplifies your database hosting requirements and helps reduce costs. And Capella can run on any major cloud provider, which makes it a seamless experience if you want to switch cloud providers or use [multiple cloud providers](https://www.couchbase.com/resources/concepts/what-is-multicloud/). ### NoSQL database hosting NoSQL database hosting services offer a modern approach to data management and are particularly suitable for projects that deal with large volumes of structured and [unstructured data](https://www.couchbase.com/resources/concepts/unstructured-data/), real-time analytics, and complex queries. Unlike traditional relational databases, NoSQL databases scale horizontally and provide high availability, making them ideal for cloud hosting environments. NoSQL offers various data models such as [key-value](https://docs.couchbase.com/cloud/guides/kv-operations.html), [document](https://docs.couchbase.com/server/current/learn/data/document-data-model.html#couchbase-server-and-json-the-benefits), [time series](https://docs.couchbase.com/server/current/n1ql/n1ql-language-reference/time-series.html), and [SQL](https://docs.couchbase.com/cloud/guides/select.html), enabling flexibility to meet application needs. A database like Couchbase that supports multiple data models is known as a multi-model database. Businesses often turn to Couchbase Capella for database hosting to support applications that require automatic scaling, low-latency data access, and the ability to handle a mix of data types and structures. ### Conclusion Database hosting has emerged as a popular alternative to on-premises data centers because it offers a variety of benefits that include high availability, scalability, security, cost-efficiency, and expert support. Organizations have many database hosting options, including cloud providers like Azure, AWS, and Google Cloud, as well as complete data platform services like Couchbase Capella for NoSQL databases. Database hosting services can provide businesses with the tools to manage, analyze, and secure their data effectively, allowing them to focus more on their core operations and less on database management complexities. Each option has strengths and weaknesses around customization, cost structure, and technology offerings, making it essential to assess your needs carefully. Ready to give database hosting a try? [Sign up for a free trial of Couchbase Capella.](https://cloud.couchbase.com/sign-up) Also, check out our [database hub](https://www.couchbase.com/resources/concepts/) to learn about other key concepts around data management. ### FAQ **What is a database host? ** A database host is a service provider that offers the infrastructure and tools needed to run and manage a database, typically in a cloud data center. **How much does it cost to host a database? ** The cost of database hosting can vary widely depending on factors like storage size, query volume, and provider. Costs range from a few dollars a month for basic services to thousands of dollars for enterprise-level solutions. **Where can I host a database? ** You can host a database with various providers like AWS, Azure, or Google Cloud. You can use a specialized database hosting service. Or you can even host on your own on-premises hardware. **How do I host a database locally? ** To host a database locally, you'll need to install the database software on a local machine, configure it according to your needs, and ensure it's accessible to any applications that need to interact with it. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Database Scalability URL: https://www.couchbase.com/resources/concepts/database-scalability/ ## Database Scalability Learn what database scalability is and why NoSQL is key. [Use Automated Scaling](https://www.couchbase.com/products/capella/) [Scaling tutorial](https://docs.couchbase.com/cloud/clusters/scale-database.html)  ### What is database scalability? This page will cover the following to help you better understand database scalability: - Horizontal versus vertical scaling - Database scalability challenges - How to improve database scalability - Scalability of NoSQL versus relational databases - Conclusion What is database scalability? Database scalability is not just the ability of a database to handle more load but also to improve performance as the business demands on an application increase. Note that scaling doesn’t just mean scaling resources up to meet greater demand but also down if demand decreases. Failure of a database to scale has three typical outcomes: CPU/memory overload, storage reaching capacity, and network overload that downgrades data traffic. Any one of these issues, or a combination of them, can bring down your application and seriously impact your business. This page covers two types of scaling, the challenges of each one, and recommended solutions to overcome those challenges. Finally, it compares NoSQL and relational databases in the context of scalability and shows why Couchbase is the best choice for scalability. ### Horizontal versus vertical scaling There are two ways a database can improve its availability and behavior when more resources are demanded: vertical scaling and horizontal scaling. #### What is horizontal scaling? Horizontal scaling, better enabled in non-relational systems, refers to adding more nodes to share an increased load. These nodes are part of a cluster that can be spread across multiple servers, and the data can be connected via joins. Horizontal scaling is also known as scaling out. #### What is vertical scaling? Vertical scaling refers to adding more physical or virtual resources to a database that’s running on a single server. This can be accomplished by adding more CPU power, memory, or storage capacity. Vertical scaling is also known as scaling up. #### Which is better, horizontal or vertical scaling? The type of scaling you should choose depends on your application and the particular challenges you need to overcome. Factors to consider: - Vertical scaling is a good first option when you don’t need a massive jump in scale, and you want to minimize changes to the overall system beyond the changes to your compute resources - Scaling vertically may require downtime if you’re switching machines to gain more resources - Ultimately, as your compute resources expand, it may be more expensive to grow and maintain your database using vertical scaling When you run into these issues, or if you want to future-proof your system for different growth scenarios, horizontal scaling is the way to go. - Horizontal scaling can improve fault tolerance and availability because it reduces the impact of a single server failure - Horizontal scaling may require architecture and code changes to your application, however, the impact is mitigated by modern databases like Couchbase that provide autoscaling capabilities ### Database scalability challenges Scaling a database can be complicated, and the challenges you encounter will depend on a number of factors. The first challenge may be that you have a legacy application that runs on a relational database. In this case, you have to choose between throwing more physical/virtual resources at it or redesigning your application to run on a database that supports horizontal scaling. Another challenge of scaling modern applications is managing costs depending on different loads. You don’t want to pay the same price for compute resources during times of low usage and high usage. You want your costs to match your demand. A third challenge is that horizontally scaled databases can be more complicated to maintain and manage. Couchbase Capella™ is an ideal solution in this case because it’s a fully managed Database-as-a-Service (DBaaS) that supports replication and sharding as well as [multi-dimensional scaling](https://www.couchbase.com/multi-dimensional-scalability-overview/). ### How to improve database scalability You can improve horizontal scaling by supporting both replication and sharding. #### Replication Replication is a form of scaling that creates copies of a database or database nodes. If one node goes down, a copy of its data can be retrieved from a different node. Another advantage of replication is that requests can come into different nodes in different locations, thereby decreasing the load burden on any particular node. A few key components of Couchbase are based on a master-master replication topology in which multiple Couchbase instances can act as master nodes and replicate data to one another: - Couchbase uses **replication streams** to replicate data between nodes. A replication stream is a continuous bidirectional stream of data between two nodes. - Couchbase **stores data in buckets**, which are logical containers that group related data together. Each bucket can be configured to replicate its data to one or more other nodes. - [Cross data center replication (XDCR)](https://docs.couchbase.com/server/current/learn/clusters-and-availability/xdcr-overview.html) is a feature in Couchbase that allows for replication between data centers. XDCR enables replication between Couchbase clusters, which can be located in different regions or availability zones. - In a master-master replication topology, conflicts can occur when multiple nodes update the same piece of data simultaneously. Couchbase has a **conflict resolution mechanism **that relies on document versioning and timestamps to resolve conflicts. #### Sharding Sharding, also known as partitioning, is also based on the principle of moving data across multiple nodes. Unlike replication, sharding involves splitting the data rather than making copies. [Database sharding](https://www.couchbase.com/resources/concepts/what-is-database-sharding/) divides the entire dataset into multiple groups known as shards. Once divided, each shard can be stored independently, usually on multiple servers that are often referred to as a cluster. Each shard can be accessed independently, which means you can access data faster and have more resources available for processing, computing, and storage. Sharding enables faster performance but also introduces greater complexity. This complexity includes the concept of rebalancing, which involves moving data between shards over time in order to keep it distributed evenly. For more details, refer to [this guide on sharding in Couchbase](https://www.couchbase.com/resources/concepts/what-is-database-sharding/). ### Scalability of NoSQL versus relational databases NoSQL databases are inherently more scalable than relational databases because you can scale them both vertically and horizontally. And they have a distributed architecture designed to handle large volumes of data across multiple servers. Traditional relational database management systems (RDBMS), such as Oracle, focus on consistency over availability. Inversely, NoSQL databases choose availability over consistency and focus more on supporting higher volumes of users and data. Also, data distribution is more fault tolerant if some nodes go down. ### Conclusion To stay a step ahead of your scaling demands, do regular load testing and choose a database that supports the method of scaling that’s best for your application and business needs. Know that there are compromises required for both horizontal and vertical scaling approaches, such as choosing cost over complexity or uptime over consistency. Use these resources to learn more about database scaling with Couchbase: - [Multi-dimensional database scaling](https://docs.couchbase.com/cloud/clusters/scale-database.html) – detail on Couchbase services, rebalancing, statuses, events, and jobs - [Why choose a NoSQL database?](https://www.couchbase.com/resources/why-nosql/) – what NoSQL is, how it works, and what NoSQL databases are good for - [Serverless databases](https://www.couchbase.com/resources/concepts/serverless-databases/) – advantages for developers, data persistence for applications, and applications supported - [Couchbase Capella DBaaS](https://www.couchbase.com/products/capella/) – the easiest and fastest way to begin with Couchbase and eliminate database management #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Development Environment URL: https://www.couchbase.com/resources/concepts/development-environment/ ## Development Environment A development environment allows teams to develop and test applications securely [Boost Developer Productivity](https://www.couchbase.com/developers/full-stack/) [Learn more](https://www.couchbase.com/use-cases/developer-productivity/)  ### What is a development environment? In software and web development, a development environment provides a special workspace for developers to test and improve applications and websites without affecting the live, working version. The development environment is like a safe, enclosed area where developers can freely try out new code, features, and settings without worrying about breaking the live website or application. This guide will explore various aspects of development environments, including their importance, key features, programming languages they support, and various use cases. Additionally, we’ll discuss the benefits of using a development environment and provide practical tips on setting one up. By the end of this guide, you’ll understand development environments and their significance in the software development process. - What is an integrated development environment? - The importance of development environments - Types of development environments - Development environment features - Languages supported by development environments - Development environment use cases - Benefits of using a development environment - Setting up a development environment - Conclusion and additional resources ### What is an integrated development environment? An integrated development environment (IDE) is a comprehensive software application that provides developers with a unified interface to write, edit, compile, and debug code. IDEs are designed to streamline the development process by integrating various tools and functionalities into a single application, helping developers be more productive and efficient. Popular examples of IDEs include: - **Visual Studio:** A comprehensive IDE by Microsoft for developing applications on many platforms, including Windows, Android, and iOS. - **Eclipse:** An open source IDE mainly used for Java development but supports other languages via plugins. - **IntelliJ IDEA:** A Java-centric IDE by JetBrains, known for its advanced code analysis and user-friendly features. IDEs are designed to simplify and streamline the development process, offering tools and features that help increase productivity and reduce errors. ### The importance of development environments Development environments are essential for effective software development because they: - **Facilitate customization:** They allow developers to tailor the workspace to fit their needs and preferences, improving comfort and efficiency. - **Enhance security:** Integrated security features help identify and address vulnerabilities early in the development process, leading to more secure applications. - **Support resource management:** Tools within the environment help monitor and optimize resource usage, such as memory and CPU, ensuring better performance. By providing these essential features, development environments significantly boost productivity, security, and resource management throughout the development process. ### Types of development environments A development environment refers to the software and tools used to create, test, and deploy software applications. There are several types of development environments, each with its strengths and weaknesses. Here are some of the most common types of development environments: - **Integrated development environments (IDEs):** IDEs are comprehensive software packages that provide a range of tools, including code editing, debugging, and version control. They’re designed to streamline the development process and provide developers with a comfortable and efficient workflow. - **Text editors:** Text editors are simple software applications that allow developers to create and edit code. They’re often used by developers who prefer a more lightweight and flexible development environment. Popular text editors include Sublime Text, Atom, and Vim. - **Command-line interfaces (CLIs):** CLIs are text-based interfaces that allow developers to interact with their code using commands and scripts. They’re often used by developers who prefer a more automated and efficient development process. Popular CLIs include Git Bash, Terminal, and Command Prompt. - **Cloud-based development environments:** Cloud-based development environments provide a flexible and [scalable way to develop software applications](https://www.couchbase.com/resources/concepts/scalability-in-cloud-computing/). They allow developers to access their code and tools from any device with an internet connection. Popular cloud-based development environments include AWS Cloud9, Google Cloud Code, and Microsoft Azure DevOps. - **DevOps environments:** [DevOps environments](https://www.couchbase.com/blog/devops-environment/) are designed to support the entire software [development lifecycle](https://www.couchbase.com/blog/application-development-life-cycle/), from coding to deployment. They provide a range of tools and services, including version control, [continuous integration and delivery](https://www.couchbase.com/blog/continuous-development/), and infrastructure automation. DevOps environments are often used by teams that require a more streamlined and automated development process. Popular DevOps environments include Jenkins, GitLab, and CircleCI. Ultimately, the choice of environment will depend on the project's specific needs and the preferences of the development team. ### Development environment features A development environment should provide comprehensive features that help developers efficiently design, code, test, and deploy software applications. Here are some of the key features that a development environment should offer: - **Code editing:** A development environment should provide a code editor with syntax highlighting, code completion, and code formatting capabilities. - **Version control:** A development environment should allow developers to manage their code changes using version control systems like Git, SVN, or Mercurial. - **Debugging:** A development environment should provide debugging tools that allow developers to identify and fix errors in their code. - **Testing:** A development environment should provide testing tools that allow developers to write and run automated tests for their code. - **Collaboration:** A development environment should provide collaboration tools that allow developers to work together on software projects, including real-time collaboration, version control, and communication tools. By providing these features, a development environment can help developers work more efficiently, collaborate more effectively, and deliver high-quality software applications. ### Languages supported by development environments Development environments [support a wide range of programming languages](https://www.couchbase.com/developers/sdks/), allowing developers to work on projects in their preferred language. Here are some of the most popular languages supported by development environments: - **Python:** Python is used for data science, machine learning, and web development and supported by development environments like PyCharm, Visual Studio Code, and Spyder. - **Java:** Java is used for Android app development, web development, and enterprise software development and supported by development environments like Eclipse, NetBeans, and IntelliJ IDEA. - **JavaScript:** JavaScript is used for web development and supported by environments like Visual Studio Code, Sublime Text, and Atom. - **C++:** C++ is used for systems programming, game development, and high-performance computing and supported by development environments like Visual Studio, CodeLite, and CLion. - **C#:** C# is used for Windows and web application development and supported by development environments like Visual Studio, Visual Studio Code, and ReSharper. - **PHP:** PHP is used for web development and supported by development environments like PhpStorm, Visual Studio Code, and Sublime Text. - **Swift:** Swift is used for iOS and macOS app development and supported by development environments like Xcode, Visual Studio Code, and IntelliJ IDEA. - **Ruby:** Ruby is used for web development and supported by development environments like Visual Studio Code, Sublime Text, and RubyMine. - **Go:** Go is used for systems and concurrent programming and supported by development environments like Visual Studio Code, IntelliJ IDEA, and GoLand. - **Rust:** Rust is used for systems programming and embedded development and supported by development environments like Visual Studio Code, IntelliJ IDEA, and Rust IDE. These are just a few examples of the many programming languages supported by development environments. Each language has its own tools and features designed to help developers write, test, and debug their code more efficiently. ### Development environment use cases Using a development environment can enhance productivity and streamline workflows across various scenarios, including: - **Web development:** IDEs provide tools for frontend and backend development, including code completion, syntax highlighting, and live preview features. They also integrate with frameworks like React, Angular, and Django, simplifying the development process for websites and web applications. - **[Mobile app development:](https://www.couchbase.com/blog/native-mobile-development/)** Development environments like Android Studio and Xcode offer specialized tools for building Android and iOS apps. They include emulators, debugging tools, and support for languages like Java, Kotlin, Swift, and Objective-C, making mobile development more efficient. - **[Game development:](https://www.couchbase.com/use-cases/gaming/)** Game development environments like Unity and Unreal Engine provide robust tools for creating games. They offer features like asset management, physics engines, and real-time collaboration, allowing developers to build and test games effectively. - **Data science and machine learning:** IDEs like Jupyter Notebook, PyCharm, and RStudio cater to data scientists and machine learning engineers. These environments offer data visualization, code execution, and integration with libraries like TensorFlow and pandas, facilitating data analysis and model development. By using a development environment suited to these tasks, developers can work more efficiently, simplify their processes, and improve the quality of their software projects. ### Benefits of using a development environment Using a development environment and working with an integrated development environment can improve overall productivity because it: - **Simplifies configuration:** An IDE provides all necessary tools in one place, eliminating the need to configure each tool separately. This streamlines setup, reduces time spent switching between tools, and increases developer productivity. - **Allows for mistakes:** Development environments provide a safe space for developers to experiment and make mistakes without serious repercussions. By supporting comprehensive testing and debugging, they enable developers to learn from errors, fix issues, and refine features before final deployment. - **Streamlines debugging:** IDEs come with built-in debugging tools that make finding and fixing bugs easier and quicker. Developers can step through code, set breakpoints, and inspect variables to identify and resolve issues efficiently. - **Facilitates testing and deployment:** Integrated testing frameworks make creating and running test cases simple, while built-in deployment tools ensure a smooth transition from development to production. - **Enhances collaboration:** Development environments standardize various aspects of development, making it easier for multiple developers to work together. By using these features, developers can greatly enhance the efficiency and quality of their work, making it easier to set up, debug, test, deploy, and collaborate on their projects. ### Setting up a development environment Setting up a development environment involves several important steps to ensure you have all the tools and configurations needed to start coding effectively. Here’s a simple guide to get you started: **1.** **Choose your tools:** **Select an IDE or code editor:** Choose one that fits your needs, such as Visual Studio Code or IntelliJ IDEA. **2.** **Install required software:** **Download and install:** Get the IDE or editor and any necessary programming languages or frameworks. **3.** **Configure your environment:** **Set up environment variables:** Configure any paths or settings needed for your tools. **4.** **Integrate version control:** **Install Git:** Set up Git and connect to a repository service like GitHub. **5.** **Test your setup:** **Run a sample project:** Ensure everything works by creating and running a simple project. Following these steps ensures a functional development environment that supports efficient coding and project management. ### Conclusion and additional resources Understanding and utilizing the appropriate development environment tailored to your specific needs will not only simplify the development process but also improve the overall quality of your software. By following the steps to set up and maintain your environment, you set yourself up for success and create a more productive and enjoyable coding experience. **Additional resources** - [Visual Studio Code documentation:](https://code.visualstudio.com/docs) Comprehensive guide to getting started with Visual Studio Code, including setup and extensions. - [GitHub Learning Lab:](https://github.com/apps/github-learning-lab) Interactive courses on using Git and GitHub for version control and collaboration. - [Python official documentation:](https://docs.python.org/3/tutorial/index.html) Detailed information on Python installation and environment setup. - [AWS Cloud9 documentation:](https://docs.aws.amazon.com/cloud9/latest/user-guide/) Guide for setting up and using AWS Cloud9 for cloud-based development. **Articles and guides** - [A guide to generative AI development](https://www.couchbase.com/blog/generative-ai-development/) - [API vs. SDK: Breaking down the differences](https://www.couchbase.com/blog/api-vs-sdk/) - [What is modern application development? A guide](https://www.couchbase.com/blog/modern-application-development/) - [Elevating remote development](https://www.couchbase.com/blog/couchbase-vscode-remote-development-environments/) These resources provide valuable information and support to help you maximize your development environment and enhance your software development skills. To learn about other concepts related to development and DevOps, visit [our blog](https://www.couchbase.com/blog/tag/devops/) and [concepts hub](https://www.couchbase.com/resources/concepts/). #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### DevOps Phases URL: https://www.couchbase.com/resources/concepts/devops-phases/ ## DevOps Phases DevOps phases include continuous development, integration, testing, deployment, feedback, monitoring, and operations [Overcome DevOps Challenges](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/developers/devops-dbas/)  ### DevOps overview Traditional software development often suffers from delays and inefficiencies due to a lack of collaboration between development and operations teams. Developers write code and then hand it over to operations for deployment, which can cause bottlenecks, slow feedback, and issues with code quality. As projects grow more complex and customer demands increase, this siloed approach makes it harder to keep up. [DevOps](https://www.couchbase.com/blog/devops-environment/) addresses these issues by bringing development and operations together as a unified front. Using automation and continuous processes, DevOps enables a seamless workflow from planning and coding to deployment and monitoring. This approach emphasizes collaboration, speed, and feedback, allowing teams to deliver reliable software more quickly and adapt rapidly to new requirements. This resource breaks down each phase of the DevOps life cycle, showing how they work together to deliver high-quality software faster. Keep reading to learn more. - What is the DevOps life cycle? - DevOps life cycle phases (The seven Cs of DevOps) - Best practices for the DevOps life cycle - Challenges of the DevOps life cycle - Key takeaways and DevOps resources ### What is the DevOps life cycle? Imagine you're working with a team to build and launch an application. From initial brainstorming to the final release, a series of steps – often called the DevOps life cycle – keeps everything running smoothly and improves [developer productivity](https://www.couchbase.com/use-cases/developer-productivity/). Each phase has its purpose, and all work together to help you deliver reliable software faster with fewer roadblocks. #### Plan It all starts with planning. Here, you and your team outline your project's goals, features, and timeline. Planning ensures that developers, operations, and sales are on the same page. Think of this as setting your foundation – ensuring everyone understands the roadmap and what's required for a successful release. #### Code Once you have a plan, it’s time to start coding. In this phase, developers bring ideas to life, writing the code that powers the application. Using version control tools like GitHub and GitLab, your team can work simultaneously, track changes, and ensure everyone’s contributions fit together seamlessly. #### Build Now comes the build phase. This is where the code transforms into an actual application. Automated tools compile everything so that you can catch and fix any issues early on. Think of it as assembling all the pieces to ensure they fit and function as expected. #### Test With the application built, it’s time to test it. Here, automated and manual tests help ensure your software works as intended. By identifying and fixing bugs at this stage, you ensure users get the best experience possible, saving you and your team future headaches. #### Deploy Once everything is tested and ready, it’s time to deploy. Using automated deployment tools like Jenkins, GitLab CI/CD, and Azure DevOps, you can release your software to users quickly and reliably. This phase ensures that the transition from testing to live use is smooth and that users can access updates without a hitch. #### Operate Now that your software is live, it’s all about keeping it running smoothly. During this phase, your team monitors the system’s infrastructure, ensuring it’s available, reliable, and ready to handle demand. Here, you manage resources and ensure everything scales as your user base grows. #### Monitor Finally, in the monitoring phase, you track performance and gather feedback. This helps you catch issues early and see how users interact with the software. By keeping a close eye on things, you not only maintain quality but also gain insights for the next round of improvements. Each phase in the DevOps life cycle works together to create an efficient, adaptable, and always improving flow. As you move through them, you’re setting up a process that supports faster releases, higher quality, and happier users. ### DevOps life cycle phases (The seven Cs of DevOps) The DevOps life cycle is structured around seven continuous phases, known as the seven Cs. Each phase is vital in delivering software more efficiently, ensuring high quality, and maintaining responsiveness to user needs. Here’s a closer look at each phase and the tools commonly used during these stages. #### Continuous development In the [continuous development phase](https://www.couchbase.com/blog/continuous-development/), teams plan, design, and write code for new features and enhancements. This phase emphasizes collaboration among developers, operations, and stakeholders to ensure everyone is aligned on goals and requirements. Tools like Git and Apache Subversion (SVN) are used for version control, allowing teams to manage code changes and collaborate effectively. Project management tools such as Jira and Trello help track tasks and progress throughout development. #### Continuous integration Continuous integration (CI) involves regularly merging code changes into a shared repository. Each integration triggers automated builds and tests, allowing teams to identify and resolve issues early in the development process. Tools like Jenkins and GitLab CI/CD facilitate the setup of CI pipelines and automate the build process, while CircleCI and Travis CI integrate testing and deployment workflows, ensuring that the latest changes are continuously integrated and validated. #### Continuous testing The continuous testing phase ensures that all code changes are thoroughly tested before release. Automated testing allows for consistent validation of features, catching bugs early, and ensuring software quality. Testing frameworks like Selenium provide automated functional testing for web applications, while JUnit and TestNG are commonly used for unit and integration testing in Java applications. Additionally, Postman is popular for API testing, validating service endpoints to ensure they perform as expected. #### Continuous deployment In the continuous deployment phase, successful builds from the CI process are automatically released to production environments. This allows for rapid delivery of new features and fixes, reducing time to market. Deployment tools like AWS CodeDeploy streamline the deployment process to Amazon EC2 instances, while Octopus Deploy helps manage complex release processes. For [containerized applications](https://www.couchbase.com/blog/pod-vs-container/), Kubernetes facilitates seamless updates and [orchestration](https://www.couchbase.com/resources/concepts/container-orchestration/), ensuring that new code is deployed smoothly. #### Continuous feedback Continuous feedback focuses on collecting user and system feedback to guide future improvements. This phase ensures that teams can respond quickly to user needs and address any issues that arise after deployment. Monitoring tools like New Relic and Dynatrace gather performance metrics and user analytics, providing valuable insights into how the application is used. Additionally, Google Analytics tracks user interactions, and tools like Hotjar provide heatmaps and feedback to enhance user experience. #### Continuous monitoring In the continuous monitoring phase, teams track the health and performance of applications in real time. This proactive approach helps detect issues before they impact users, ensuring a smooth experience. Tools like Prometheus and Grafana are commonly used for system monitoring and visualizing metrics, while Splunk analyzes logs and operational data to identify potential problems quickly. #### Continuous operations The continuous operations phase ensures that applications and systems remain functional and available without downtime. This phase includes regular maintenance, scaling, and updates to support ongoing service delivery. Configuration management tools like Ansible and Chef Infra automate system updates and maintenance tasks, while Terraform enables infrastructure as code (IaC), managing and provisioning resources automatically. [Kubernetes](https://www.couchbase.com/products/operator/) also plays a crucial role in orchestrating and managing containerized applications, ensuring efficient resource allocation and operational resilience. Together, the seven Cs of DevOps create a comprehensive life cycle that promotes collaboration, automation, and continuous improvement, enabling teams to deliver high-quality software efficiently and responsively. ### Best practices for the DevOps life cycle The DevOps life cycle is a continuous process involving development, testing, integration, deployment, and monitoring. Best practices aim to streamline and automate these steps for rapid, reliable delivery. Here’s an overview of best practices: #### Shift-left testing Shift-left testing involves moving testing to the earliest stages of the DevOps life cycle, emphasizing early and continuous testing to catch issues before they escalate. This approach integrates [test-driven development (TDD)](https://developer.ibm.com/articles/5-steps-of-test-driven-development/) and [behavior-driven development (BDD)](https://en.wikipedia.org/wiki/Behavior-driven_development), allowing for automated testing with each code change. By identifying defects early, shift-left testing reduces rework, improves code quality, and ensures smoother, more reliable releases, enhancing developer efficiency and product stability. #### Monitoring and logging Monitoring and logging provide essential visibility into application and infrastructure health. Effective monitoring captures real-time performance metrics, while logging offers a detailed historical record for debugging. Observability expands on these by directly integrating telemetry data (logs, metrics, and traces) into the pipeline to identify data quality issues and proactively address root causes. Together, monitoring, logging, and observability enable quick issue resolution, minimize downtime, and support data-driven decision-making, ensuring a resilient and efficient DevOps process. #### Security as code (SaC) / DevSecOps SaC, or DevSecOps, integrates security practices directly into the DevOps pipeline, making security a continuous part of development. Security checks, such as vulnerability scans and dependency analysis, are automated within the CI/CD process, ensuring potential issues are identified early. By embedding security into code, infrastructure, and processes, DevSecOps reduces risk, strengthens compliance, and builds resilient systems capable of responding to evolving threats. ### Challenges of the DevOps life cycle The DevOps life cycle presents several challenges as teams work to streamline development, integration, and deployment processes. Here are some key challenges: #### Cultural shift and collaboration One of the biggest hurdles is the cultural shift required, especially in traditional environments where development and operations teams operate in silos. Transitioning to DevOps demands cross-functional collaboration and a mindset of continuous learning, which can meet resistance without strong leadership support and clear communication. In addition to the cultural shift, there’s often a challenge with tool overload; DevOps pipelines typically involve multiple tools for CI/CD, testing, and monitoring. Integrating these tools seamlessly can become complex, leading to redundancies or workflow inefficiencies if not managed carefully. #### Skill gaps DevOps requires a range of skills and knowledge of coding, infrastructure, automation, testing, and security. This broad skill set can be challenging to find in a single team, leading to potential gaps in expertise. When teams lack certain skills, it can hinder automation efforts, limit troubleshooting capabilities, and slow the adoption of new tools or practices. Closing these skill gaps requires continuous training and upskilling and fostering a culture where team members share knowledge and specialize in key areas of the DevOps pipeline. #### Automating testing and quality assurance Building comprehensive automated tests for complex applications is challenging and often demands substantial time and resources. If test suites are incomplete or poorly maintained, defects may go undetected, leading to quality issues in production. Adopting a shift-left approach helps because it moves testing to earlier in the development cycle, focusing on high-value tests such as unit, integration, and functional tests. Regularly reviewing and updating tests ensures they stay aligned with current requirements, helping to minimize bottlenecks and maintain efficient, reliable test coverage. ### Key takeaways and DevOps resources We have explored the fundamentals of DevOps, including its core principles and the various phases within the DevOps life cycle, such as planning, development, testing, deployment, and monitoring. We have also discussed best practices, including shift-left testing, robust monitoring and observability, and integrating security as code to enhance collaboration and efficiency. Additionally, we examined the challenges faced in implementing DevOps, such as cultural resistance, tool overload, and maintaining data quality. By understanding these elements, teams can better navigate the complexities of DevOps, ultimately driving innovation and improving software delivery processes. Review these resources for more information about development: - [Development Environment Overview](https://www.couchbase.com/resources/concepts/development-environment/) - [Application Development Life Cycle (Phases and Management Models)](https://www.couchbase.com/blog/application-development-life-cycle/) - [What Is Modern Application Development? A Guide](https://www.couchbase.com/blog/modern-application-development/) You can visit our [blog](https://www.couchbase.com/blog/tag/devops/) and [concepts hub](https://www.couchbase.com/resources/concepts/) to learn more about DevOps from Couchbase. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Embedded Databases URL: https://www.couchbase.com/resources/concepts/embedded-databases/ ## Embedded Databases Embedded databases are lightweight, self-contained databases that run within an application, rather than relying on a separate server [Download Couchbase Lite](https://www.couchbase.com/downloads/?family=couchbase-lite) [Learn more](https://www.couchbase.com/products/lite/)  ###### SUMMARY *An embedded database is a lightweight, in-process database integrated directly into an application, making it ideal for edge, mobile, and IoT applications where performance, offline access, and minimal resource use are crucial. Unlike traditional databases that run as separate servers, embedded databases operate locally, require no separate installation, and are optimized for single-user environments. Key features include ACID compliance, local data storage, and built-in synchronization. Embedded databases are commonly used in industries where connectivity is critical, such as healthcare, retail, and field services. Choosing the right embedded database depends on factors like data model, platform compatibility, performance, offline support, and security requirements.* ### What is an embedded database? An embedded database is a lightweight database that is tightly integrated into an application, enabling it to run locally without requiring a separate database server. It operates as part of the application itself, often residing in the same process or on the same device. This architecture makes embedded databases ideal for edge computing, mobile apps, IoT devices, and other environments where low latency, [offline access](https://www.couchbase.com/blog/offline-first-more-reliable-mobile-apps/), and minimal resource usage are critical. They typically offer fast performance, low overhead, and easy deployment, making them a practical choice for applications that need reliable data storage in constrained or disconnected settings. Continue reading this resource to learn more about embedded databases, how they compare to traditional databases, their features, benefits, use cases, and the criteria you can utilize to select one for your organization. - Embedded databases vs. traditional databases - What is an embedded system? - Embedded systems vs. embedded databases - Embedded database features - Benefits of embedded databases - Use cases for embedded databases - Embedded database comparison - How to choose an embedded database - Key takeaways and resources ### Embedded databases vs. traditional databases Embedded and traditional databases serve different purposes, depending on the application’s needs. Embedded databases are designed for simplicity and local use, while traditional databases offer features suited for larger, multi-user environments. Here’s a comparison to highlight their key differences: **Feature****Embedded database****Traditional database**IntegrationIntegrated into the applicationRuns as a separate server or serviceProcessIn-process (same as app)Out-of-process (separate from the app)InstallationNo separate installation requiredRequires separate installation and setupUse caseMobile, desktop, IoT, local appsWeb apps, enterprise systems, multi-user appsPerformanceFast for local, single-user accessOptimized for high concurrency, large scaleScalabilityLimitedHigh scalability and concurrencyNetwork accessNot requiredTypically accessed over a networkExamplesCouchbase, SQLite, LevelDBMySQL, Oracle, Microsoft SQL ServerData managementManaged by the host applicationManaged independently by a database server ### What is an embedded system? An embedded system is a specialized computing system designed to perform dedicated functions within a larger device or application. Unlike general-purpose computers, embedded systems are typically resource-constrained and optimized for efficiency, reliability, and real-time performance. They’re found in a wide range of devices, from smartphones and medical equipment to industrial machinery and IoT sensors, where they control specific tasks or processes. Because they often operate in environments with limited connectivity and computing power, embedded systems benefit from integrated, lightweight solutions like embedded databases for local data processing and storage. ### Embedded systems vs. embedded databases An embedded system is used to control hardware or perform a specific function within a device. For example, in a smart thermostat, the embedded system reads temperature sensors, adjusts heating or cooling, and controls the user interface. It’s responsible for real-time decision-making and interacting with the physical world. You’d program the embedded system to execute these functions using languages like C or C++ and deploy it to resource-limited hardware. An embedded database, on the other hand, is used within that embedded system to manage data locally. In the same smart thermostat example, the embedded database could store temperature history, user settings, or usage patterns. You’d use it to perform fast, lightweight data operations without requiring a network connection or an external database server. It enables the device to work offline, store critical data persistently, and sync with the cloud as needed. In short, you use the embedded system to run the device and manage its behavior, and the embedded database to handle the data that supports and enhances that behavior. ### Embedded database features Embedded databases are designed to operate within applications, often in environments with limited resources or intermittent connectivity. To support these use cases, they come with specialized features that prioritize performance, reliability, and ease of integration. Below are some of the key features commonly found in embedded databases: - **Lightweight architecture:** Embedded databases are optimized for small footprints and low memory usage, making them ideal for mobile apps, IoT devices, and edge systems. - **ACID (atomicity, consistency, isolation, durability) compliance:** [ACID support](https://www.couchbase.com/transactions/) ensures that data remains reliable and consistent, even in the event of power loss or system failure. - **Local data storage:** Embedded databases store data directly on the device, enabling fast access and offline functionality without relying on a remote server. - **High-performance read/write operations:** Embedded databases are built for speed, delivering low-latency data access that supports real-time applications. - **Built-in replication and synchronization:** Many embedded databases include tools that enable data replication across devices or sync with the cloud when connectivity is restored. - **Security features:** Encryption and authentication options help protect sensitive data, both at rest and in transit, which is critical for healthcare and finance applications. ### Benefits of embedded databases Embedded databases offer several advantages that make them ideal for applications requiring local data processing, especially in resource-constrained or disconnected environments. By integrating directly into the application, they eliminate the need for a separate database server while delivering reliable, high-performance data management. Here are some key benefits of using embedded databases: - **No external dependencies:** Embedded databases run within the host application, removing the need for a separate server or complex infrastructure. - **Offline functionality:** Because data is stored locally, embedded databases enable full application functionality even without network connectivity. - **Faster performance:** With data stored and processed on-device, embedded databases offer low-latency read/write operations, ideal for [real-time use cases](https://www.couchbase.com/use-cases/real-time-analytics/). - **Simplified deployment:** Since the database is packaged with the application, there’s no need to install or manage separate database systems, reducing operational complexity. - **Lower resource consumption:** Their lightweight design makes them well-suited for devices with limited CPU, memory, or storage capacity. - **Enhanced reliability:** Features like ACID transactions and crash recovery help ensure data integrity and consistency, even in the event of failure. - **Secure data handling:** Many embedded databases support encryption and access control, helping protect sensitive data stored on the device. These benefits make embedded databases an excellent choice for edge computing, mobile apps, IoT devices, and other scenarios where efficiency, autonomy, and reliability are essential. ### Use cases for embedded databases Embedded databases are well-suited for situations where applications need to store and process data locally, often with limited resources or intermittent connectivity. Their small footprint, fast performance, and built-in reliability make them ideal for a wide range of industries and devices. Here are some of the most common ways they’re used: - **[IoT devices](https://www.couchbase.com/use-cases/iot/):** Embedded databases store sensor data locally on smart devices such as thermostats, wearables, or industrial monitors, enabling real-time analytics and offline operation. - **[Mobile applications](https://www.couchbase.com/use-cases/edge-computing/):** Apps on smartphones and tablets utilize embedded databases to cache content, store user data, and maintain full functionality without internet access. - **[Edge computing](https://www.couchbase.com/resources/concepts/mobile-edge-computing/):** In edge deployments, embedded databases enable local data processing close to the source, reducing latency and bandwidth usage while improving responsiveness. - **[Medical and healthcare devices](https://www.couchbase.com/use-cases/healthcare/):** Portable diagnostic tools and patient monitoring systems utilize embedded databases to securely store medical data and maintain reliability in critical environments. - **[Retail and point-of-sale systems](https://www.couchbase.com/use-cases/retail-and-ecommerce/):** Embedded databases power offline transactions, inventory tracking, and customer data management when network connectivity is limited or unavailable. - **[Industrial automation and control systems](https://www.couchbase.com/use-cases/field-service/):** Embedded systems in factories or equipment can log data, manage configurations, and operate autonomously using on-device databases. - **In-vehicle systems:** Vehicles utilize embedded databases to support navigation, diagnostics, infotainment, and performance monitoring so that they don’t have to rely on external servers. ### Embedded database comparison Embedded databases come in many forms, each optimized for specific application needs such as performance, scalability, or offline capabilities. When it’s time for you to choose an embedded database, you should consider factors like platform support, data model, synchronization features, and performance characteristics. Below is a comparison of five popular embedded databases to help guide your selection. **Database****Data model****Platform support****Offline support****Sync capability****ACID compliance****Notable features**Couchbase LiteDocument (JSON)iOS, Android, Windows, Linux, macOSYesYes (with [Sync Gateway](https://www.couchbase.com/products/sync-gateway/))YesPeer-to-peer sync, flexible schema, mobile-firstSQLiteRelationalCross-platformYesNoYesLightweight, file-based, widely adoptedLevelDBKey-valueCross-platformYesNoNoHigh performance, simple APIBerkeley DBKey-valueCross-platformYesNoYesSmall footprint, optional SQL interfaceObjectBoxObject-orientedAndroid, iOS, LinuxYesYes (with Sync)YesHigh speed, low memory use, built-in object relations ### How to choose an embedded database Choosing the right embedded database depends on the specific requirements of your application, environment, and development goals. While all embedded databases aim to provide lightweight, local data storage, they differ in terms of [data models](https://www.couchbase.com/blog/types-of-data-models/), performance characteristics, platform compatibility, and features such as synchronization and security. Here are key factors to consider when evaluating options: #### Data model Consider whether your application benefits more from a relational model (like SQL-based databases) or a more flexible document or key-value model. Structured data and complex queries often fit best with relational databases, while document or [key-value stores](https://www.couchbase.com/resources/concepts/key-value-database/) offer schema flexibility and faster lookups. #### Platform and language support Ensure the database is compatible with your target platforms (e.g., Android, iOS, Linux) and integrates well with your development language and toolchain. #### Performance and resource constraints Evaluate how the database performs under your expected workload and whether it operates efficiently within the CPU, memory, and storage limits of your environment. #### Offline access and synchronization If your application needs to function offline or across distributed devices, look for a database that offers local data storage with optional sync with the cloud or other clients. #### Security features Embedded databases used in regulated or sensitive environments (e.g., healthcare, finance) should support encryption at rest and in transit, as well as authentication and access control. #### ACID compliance and reliability For applications where data consistency and durability are critical, such as point-of-sale systems or medical devices, look for databases that offer full ACID transaction support. #### Community and support A well-documented, actively maintained database with a strong developer community can accelerate development and reduce long-term maintenance risks. Evaluating these criteria in the context of your application's architecture and constraints will help you choose an embedded database that delivers immediate functionality and long-term reliability. ### Key takeaways and resources Understanding embedded databases is crucial for developing responsive and reliable applications in environments where traditional databases may fall short. Whether you're developing for mobile, IoT, or edge computing, embedded databases offer unique advantages in terms of performance, portability, and simplicity. Here are some key takeaways from this resource to keep in mind as you explore their role, benefits, and practical applications within your organization: #### Key takeaways - **Embedded databases run within the host application**, eliminating the need for a separate database server or service. - **They are ideal for resource-constrained environments**, such as mobile apps, IoT devices, and edge computing systems. - **Embedded databases support offline functionality **by storing data locally, allowing for uninterrupted operation even without network access. - **They differ from traditional databases** by being in-process, lightweight, and optimized for single-user or localized use cases. - **ACID compliance and fast performance make embedded databases reliable** for real-time applications. - **Embedded systems handle device functionality**, while embedded databases manage the local data needed to support that functionality. - **Key features include low memory usage, local storage, security options, and optional sync capabilities** with the cloud or other devices. - **Use cases range from medical devices and point-of-sale systems to in-vehicle systems and industrial control**, demonstrating their versatility across industries. ### Resources Explore these Couchbase [resources](https://www.couchbase.com/resources/concepts/) to learn more about lightweight data solutions: [Couchbase Edge Server – Products](https://www.couchbase.com/products/edge-server/) [Edge AI and the Role of the Database – Blog](https://www.couchbase.com/blog/edge-ai/) [Replacing MongoDB Realm? Offline-First App Use Cases with Couchbase Mobile – Blog](https://www.couchbase.com/blog/replacing-mongodb-realm-offline-first-app-use-cases-with-couchbase-mobile/) [Vector Search at the Edge with Couchbase Mobile – Blog](https://www.couchbase.com/blog/vector-search-at-the-edge-with-couchbase-mobile/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Enterprise Analytics URL: https://www.couchbase.com/resources/concepts/enterprise-analytics/ ## Enterprise Analytics Enterprise analytics integrates data to help organizations make business decisions [Try Couchbase Analytics](https://www.couchbase.com/products/analytics/) [Learn more](https://docs.couchbase.com/analytics/intro/intro.html)  ###### SUMMARY *Enterprise analytics allows organizations to unify, process, and analyze data from multiple sources to support decision making at scale. It provides a comprehensive view of business operations, empowering both technical and non-technical users with real-time insights. By combining features like AI, scalable architecture, and intuitive dashboards, it helps teams move faster, reduce risk, and align strategy with performance. While challenges like data silos and user adoption still exist, following best practices and investing in tools like Couchbase Analytics enables organizations to fully embrace enterprise analytics.* ### What is enterprise analytics? Enterprise analytics is a type of analytics that collects, integrates, and analyzes data from multiple sources to support decision making and operations across an organization. This singular view of data, from sources like applications, [databases](https://www.couchbase.com/resources/concepts/types-of-databases/), and external systems, informs strategic planning, performance tracking, and cross-functional collaboration. It combines technologies like real-time processing, machine learning, and intuitive dashboards to make data accessible to both technical and business users. Ultimately, enterprise analytics transforms raw data into an asset that guides strategic decisions, optimizes operations, and uncovers insights that drive business growth. Keep reading this resource to learn more about key features, benefits, challenges, use cases, and best practices for enterprise analytics: - Enterprise analytics features - Benefits of enterprise analytics - Challenges of enterprise analytics - Enterprise analytics use cases - Enterprise analytics best practices - Why you should choose Couchbase Analytics - Key takeaways and additional resources - FAQs ### Enterprise analytics features Enterprise analytics platforms combine scalability, speed, and accessibility to support everything from real-time insights to advanced reporting. Below are some key features that make this possible: - **Real-time and [batch processing](https://www.couchbase.com/resources/concepts/batch-processing/):** Analyzes data as it’s generated or on a scheduled basis for deeper insights. - **Scalable architecture:** Handles growing data volumes and concurrent users without performance loss. - **Multi-source data integration:** Combines structured, semi-structured, and unstructured data from different systems. - **Advanced querying and visualization:** Uses tools like dashboards and interactive reports to explore data. - **Security and governance:** Enforces role-based access, data privacy policies, and compliance standards. - **AI and machine learning support:** Enables [predictive analytics, anomaly detection, and intelligent automation](https://www.couchbase.com/blog/ai-personalization/). - **Open table format support:** Query open formats such as Apache Iceberg directly on cloud object storage, enabling a zero-ETL, open data lakehouse approach that avoids locking data into a single proprietary system. ### Benefits of enterprise analytics Enterprise analytics offers advantages that directly impact how organizations operate, compete, and serve their customers. From speeding up decision making to improving efficiency and reducing risk, the benefits span both strategic and day-to-day operations. Some of these include: - **Faster decision making:** Real-time access to insights helps teams act quickly and confidently. - **Operational efficiency:** Data-driven visibility enables smarter resource allocation and streamlined workflows. - **Improved customer experiences:** Analytics helps personalize services and address customer needs more effectively. - **Strategic alignment:** Organizations can better measure progress and adjust initiatives based on data. - **Risk reduction:** Early detection of anomalies and trends helps mitigate potential issues before they escalate. ### Challenges of enterprise analytics While enterprise analytics offers benefits like operational efficiency and improved customer experiences, implementing it at scale comes with challenges you should prepare for in advance. Organizations must navigate these technical, organizational, and data-related challenges to utilize enterprise analytics to its full potential. Some obstacles you might encounter include: - **[Data silos](https://www.couchbase.com/resources/concepts/data-silos/):** Disconnected systems make it difficult to create a unified view of the business. - **Scalability:** Growing data volumes and user demands can strain infrastructure and performance. - **Data quality:** Inaccurate, inconsistent, or incomplete data can lead to unreliable insights. - **Security and compliance:** Protecting sensitive information and meeting regulatory requirements is complex. - **User adoption:** Teams may lack the tools or training needed to fully leverage analytics capabilities. ### Enterprise analytics use cases Several different industries employ enterprise analytics for everything from optimizing operations to improving customer experiences. Below are examples of specific use cases: #### Retail [Retailers use enterprise analytics](https://www.couchbase.com/use-cases/retail-and-ecommerce/) to monitor real-time inventory levels, forecast demand with greater accuracy, and optimize pricing strategies across regions or channels. By analyzing customer behavior, purchase history, and engagement data, retailers can deliver targeted promotions and personalized shopping experiences, boosting conversion rates and increasing brand loyalty. #### Finance In financial services, analytics helps detect anomalies that may signal fraud, automate risk assessments, and ensure regulatory compliance. Firms can use historical and [real-time data](https://www.couchbase.com/blog/what-is-real-time-data/) to make informed investment decisions, optimize portfolio performance, and analyze market fluctuations, ultimately improving profitability and reducing exposure. #### Healthcare Healthcare organizations apply analytics to improve clinical outcomes, reduce operational inefficiencies, and manage population health. By aggregating data from electronic health records (EHRs), diagnostic tools, and patient monitoring devices, providers can identify trends, personalize treatments, and proactively manage chronic conditions. Analytics also aids in cost reduction and resource planning. #### Manufacturing Manufacturers rely on enterprise analytics for [predictive maintenance, quality control, and production optimization](https://www.couchbase.com/use-cases/manufacturing-and-logistics/). Sensors and IoT devices generate continuous data streams from equipment and assembly lines, which analytics platforms can process to detect failures before they occur, reduce downtime, and maintain consistent product quality. Supply chain analytics also supports inventory planning and vendor performance tracking. #### Telecommunications [Telecom providers use analytics](https://www.couchbase.com/use-cases/telecommunications/) to ensure reliable service, optimize infrastructure investments, and enhance customer support. By analyzing call data, network traffic, and device performance in real time, companies can pinpoint issues, forecast demand, and prioritize upgrades. Customer churn prediction and service personalization are also made possible through behavioral analytics. ### Enterprise analytics best practices Implementing enterprise analytics effectively requires more than just the right tools; it also demands thoughtful planning, cross-functional collaboration, and a strong foundation of data governance. The following best practices help organizations maximize the value of their analytics initiatives: #### Align analytics with business goals Ensure analytics initiatives are directly tied to strategic objectives such as improving customer retention, increasing operational efficiency, or expanding into new markets. Clearly defined KPIs help keep efforts focused and measurable. #### Invest in data quality and integration Accurate insights depend on clean, [well-integrated data](https://www.couchbase.com/resources/concepts/data-integration/). Standardize data definitions, remove duplicates, and consolidate sources to eliminate silos and support consistent reporting across teams. #### Promote cross-functional collaboration Encourage collaboration between data teams and business units. Analysts, engineers, and domain experts should work together to ensure that insights are relevant, actionable, and aligned with real-world needs. #### Prioritize user accessibility Empower users at all levels with self-service analytics tools, intuitive dashboards, and training resources. Democratizing access to data helps foster a data-driven culture and speeds up decision making. #### Build for scalability and performance Choose analytics platforms that can grow with your data volumes and user base. Scalable architectures and real-time processing capabilities ensure performance doesn’t degrade as usage increases. #### Implement strong data governance Establish policies and controls for data security, privacy, and compliance. Define roles, responsibilities, and access permissions to protect sensitive data and maintain regulatory alignment. #### Continuously measure and optimize Treat analytics as an evolving practice. Regularly assess the impact of analytics on business outcomes, gather feedback from users, and refine [data models](https://www.couchbase.com/blog/types-of-data-models/), visualizations, and workflows as needed. ### Why you should choose Couchbase Analytics Couchbase Analytics is purpose-built for high-performance analytics on operational [NoSQL data](https://www.couchbase.com/resources/why-nosql/), enabling organizations to run complex analytical queries at scale without impacting transactional [workloads](https://www.couchbase.com/resources/concepts/workloads/). It combines the flexibility of JSON with the speed and efficiency of columnar storage, making it ideal for real-time insights and cost-effective analytics. - **Optimized [columnar storage](https://www.couchbase.com/blog/columnar-database-use-cases/):** Store and retrieve only the data you need, reducing input/output (I/O) and accelerating query performance. - **Separation of compute and storage:** Scale analytics independently from operational workloads, enabling cost and resource efficiency. - **Direct access to JSON data:** Analyze semi-structured data without flattening or transforming it, preserving its native flexibility. - **No ETL required:** You can [skip traditional extract-transform-load processes](https://www.couchbase.com/resources/concepts/zero-etl/) because Couchbase Analytics works directly on your live NoSQL datasets and on open Apache Iceberg tables in low-cost cloud object storage. Query operational and external data in place and join them in a single SQL++ query, with no pipelines to build or maintain. - **SQL++ for analytics:** Use [SQL and JSON](https://www.couchbase.com/sql-and-json/) to query operational and historical data with ease. - **Open data lakehouse ready:** Native support for Apache Iceberg and its open REST Catalog lets you query Iceberg tables on object storage directly, so your analytics align with open standards instead of locking data into a single proprietary platform. - **Multicloud flexibility:** Run analytics natively across AWS, Azure, and Google Cloud, so you can keep data where you already have footprint, committed spend, or favorable egress. - **Built-in security and management:** Simplify administration with enterprise-grade access controls, encryption, JWT-based authentication for Zero Trust environments, and automated scaling. With [Couchbase Analytics](https://www.couchbase.com/products/analytics/), your teams can uncover insights faster, reduce analytics overhead, and eliminate the complexity of maintaining separate analytics systems, all within a single, scalable cloud database platform. ### Key takeaways and additional resources Enterprise analytics is crucial for organizations when it comes to turning large amounts of data into strategic, real-time insights. By centralizing data from multiple sources, businesses can make faster, more informed decisions that impact everything from daily operations to long-term planning. However, successful implementation requires careful attention to data integration, governance, and collaboration. Below are the most important concepts to take away from this resource: - **Enterprise analytics unifies data across systems** to support strategic planning, operational optimization, and cross-functional decision making. - Core features include **real-time processing, multi-source integration, advanced querying, scalability, and built-in security**. - Benefits range from **faster decisions and improved efficiency to personalized customer experiences and reduced risk exposure**. - Key challenges include **data silos, scalability issues, and adoption barriers**, all of which should be addressed to realize the full value of enterprise analytics. - Use cases span industries like **retail, finance, healthcare, manufacturing, and telecom**, each leveraging analytics to meet specific goals. - Best practices emphasize **business alignment, data quality, cross-team collaboration, user accessibility, and continuous optimization**. - **Couchbase Analytics offers a modern solution** with columnar storage, JSON support, no ETL requirements, and scalable performance for real-time insights. To learn more about analytics, you can visit the additional resources listed below: #### Additional resources - [Operational Analytics - Concepts](https://www.couchbase.com/resources/concepts/operational-analytics/) - [What Is Big Data Analytics? - Concepts](https://www.couchbase.com/resources/concepts/what-is-big-data-analytics/) - [What Is Conversational Analytics? Plus Examples and Tools](https://www.couchbase.com/blog/conversational-analytics/) Visit our [concepts hub](https://www.couchbase.com/resources/concepts/) to learn more about analytics and related topics. ### FAQs **Why is enterprise analytics important?** Enterprise analytics is important because it helps organizations make data-driven decisions, uncover trends, and optimize performance across departments. **How is enterprise analytics different from traditional business intelligence (BI)?** While traditional BI often relies on historical or batch-processed data, enterprise analytics combines real-time, operational, and historical data to deliver faster, more actionable insights across the organization. **What makes Couchbase Analytics different from traditional data warehouses?** Couchbase Analytics is optimized for querying semi-structured JSON data at scale without requiring complex ETL pipelines or schema flattening. It provides columnar storage, SQL++ access, and real-time performance in a fully managed NoSQL Database-as-a-Service (DBaaS). **Can I run analytics on live operational data without impacting performance?** Yes, Couchbase Analytics is designed to separate analytics workloads from transactional workloads, allowing you to analyze real-time data without slowing down your operational systems. **Does Couchbase Analytics support SQL?** Yes, Couchbase Analytics uses SQL++, a flexible query language that supports semi-structured JSON data. **What types of analytics workloads is Couchbase Analytics best suited for?** It excels at real-time operational analytics, customer behavior analysis, fraud detection, performance monitoring, and any use case that involves querying large volumes of semi-structured data at speed. **Can Couchbase Analytics integrate with my existing analytics tools?** Yes, Couchbase Analytics offers support for standard APIs and connectors that integrate with popular visualization and analytics platforms. **Does Couchbase Analytics support Apache Iceberg and open data lakehouses?**Yes. Couchbase Analytics can query Apache Iceberg tables in cloud object storage directly through Iceberg’s open REST Catalog. This lets you run SQL++ queries on lakehouse data in place, with no ETL, and join it with your live operational data in a single query. Because Iceberg is an open, cloud-agnostic table format, this approach keeps your analytics aligned with open standards and avoids vendor lock-in. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com//contact/) --- ### Enterprise Software Development Concepts URL: https://www.couchbase.com/resources/concepts/enterprise-software-development/ ## Enterprise Software Development Enterprise software development aims to create large-scale applications for businesses [Get Couchbase for Enterprise](https://www.couchbase.com/downloads/?family=capella) [Learn more](https://www.couchbase.com/products/editions/)  ###### SUMMARY *Enterprise software development focuses on building powerful, scalable systems that help organizations manage complex operations and support long-term growth. Unlike standard software, these solutions are designed to integrate with multiple systems, handle large user bases, and meet strict security and compliance standards. They enable companies to streamline workflows, centralize data, and make more informed decisions. Developing this type of software involves strategic planning, specialized tools, and careful execution to ensure performance and adaptability. A solid understanding of its unique characteristics, benefits, challenges, and best practices helps businesses maximize their return on investment and maintain a competitive edge.* ### What is enterprise software development? Enterprise software development creates robust, scalable, and secure solutions designed for organizations rather than individual users. These systems help businesses manage complex tasks, streamline operations, and improve collaboration across teams. Unlike consumer-grade apps, enterprise software is built to handle large-scale needs and ensure reliability. It’s tailored to support business growth while maintaining security and efficiency. Continue reading this resource to explore the differences between enterprise and regular software development, types of enterprise software, its benefits and challenges, development best practices, and a list of tools you can use to facilitate the building of this software. - Enterprise vs. traditional software development - Types of enterprise software - Enterprise software benefits - Enterprise software challenges - Enterprise software development stages - Enterprise software development best practices - Enterprise software development tools - Key takeaways and related resources - FAQs ### Enterprise vs. traditional software development Enterprise software development differs significantly from standard software projects in both scale and complexity. While traditional software often targets individual users or small teams, enterprise solutions are designed to serve entire organizations with multiple departments, workflows, and security requirements. These projects typically involve higher levels of integration, customization, and long-term maintenance. Understanding these differences is key to choosing the right development approach for your organization’s needs. **Feature****Enterprise software development****Traditional software development****Scope and scale**Large-scale systems supporting multiple teams or departmentsSmaller scope, often designed for individual users or teams**Complexity**High – requires integrations, workflows, and advanced architectureModerate – fewer dependencies and simpler structures**Security and compliance**Strong emphasis on security, regulatory compliance, and governanceBasic security measures, limited compliance needs**Customization**Highly customizable to fit business processesTypically standardized with limited customization**Integration requirements**Must connect with existing enterprise systems and data sourcesMinimal or no integration required**Maintenance and support**Ongoing updates, monitoring, and support are essentialMaintenance is often limited and less resource-intensive**Development timeline**Longer, with structured project managementShorter, often agile or lightweight processes**Cost**Higher investment due to complexity and scaleLower cost, suitable for smaller budgets ### Types of enterprise software Enterprise software comes in many forms, each designed to solve specific business challenges and improve organizational efficiency. These systems allow companies to streamline processes, manage complex workflows, and make data-driven decisions. From managing customer relationships to optimizing supply chains, enterprise software serves as the backbone of modern business operations. Below are some of the most common categories and their core functions. #### Customer relationship management (CRM) CRM software helps organizations manage interactions with customers and prospects throughout the [entire customer lifecycle](https://www.couchbase.com/use-cases/customer-360/). It centralizes customer data, tracks communications, and supports personalized engagement strategies. CRMs are essential for improving customer satisfaction, driving sales, and increasing retention. Popular features often include lead tracking, automated follow-ups, and reporting dashboards. #### Enterprise resource planning (ERP) ERP systems unify various business processes, including finance, procurement, inventory, and operations, into a single integrated platform. This centralized approach improves efficiency, reduces manual work, and gives leaders a real-time view of organizational performance. ERPs are especially valuable for large businesses that need consistency and coordination across departments. #### Supply chain management (SCM) SCM software helps businesses plan, execute, and monitor the flow of goods, services, and information across their supply chain. It improves visibility into [logistics, inventory levels, and supplier performance](https://www.couchbase.com/use-cases/manufacturing-and-logistics/), allowing companies to reduce costs and improve delivery times. By automating critical processes, SCM systems enable more agile, resilient supply chain strategies. #### Marketing automation Marketing automation platforms streamline and scale marketing efforts by automating repetitive tasks like email campaigns, lead nurturing, and audience segmentation. These tools help teams deliver personalized experiences at scale, track performance metrics, and optimize strategies in real time, leading to more efficient marketing workflows and stronger customer engagement. #### Human resource management (HRM) HRM software simplifies and centralizes the management of workforce processes, including recruitment, onboarding, payroll, benefits administration, and performance tracking. By automating manual HR tasks, organizations can save time, reduce errors, and focus on employee experience and development. Advanced HRM systems also provide analytics to support strategic workforce planning. ### Enterprise software benefits Enterprise software provides organizations with the tools they need to streamline operations, improve collaboration, and make better decisions. By connecting different business functions into a unified system, companies can operate more efficiently, adapt to change faster, and gain a competitive edge. These solutions are especially valuable for scaling businesses that require consistent processes and real-time visibility across teams and departments. Specific benefits include: - **Improved efficiency: **Automates routine tasks, reduces manual work, and minimizes human error. - **Centralized data:** Ensures all departments work with accurate, real-time information. - **Better collaboration:** [Breaks down silos](https://www.couchbase.com/resources/concepts/data-silos/) and enables seamless communication across teams. - **Scalability: **Supports business growth by adapting to increased workloads and new processes. - **Enhanced decision making:** Provides [actionable insights through analytics](https://www.couchbase.com/resources/concepts/enterprise-analytics/) and reporting. - **Cost savings:** Optimizes workflows and reduces operational overhead over time. - **Stronger security and compliance:** Centralized systems make it easier to manage data protection and meet regulatory requirements. ### Enterprise software challenges While enterprise software offers major advantages, it also presents challenges that organizations should address to ensure successful adoption and long-term value. These solutions often involve complex implementations, ongoing maintenance, and alignment across multiple departments, making careful planning and execution critical. Understanding these challenges early on helps businesses build realistic strategies and [avoid costly setbacks](https://www.couchbase.com/blog/how-to-calculate-tco/). You should be prepared to handle: - **High implementation costs:** Enterprise software often requires substantial upfront investment in both technology and expertise. - **Complex integration: ** Connecting the software with existing systems can be technically demanding and time consuming. - **Change management:** Shifting teams to new workflows may meet resistance and require extensive training. - **Customization needs:** Tailoring the solution to fit unique business processes can add time and complexity. - **Maintenance and updates:** Ongoing support, patches, and upgrades can strain IT resources. - **Scalability concerns: ** Poorly planned implementations can limit flexibility as the organization grows. - **Security and compliance risks:** Centralizing data increases the need for strong security measures and regulatory adherence. ### Enterprise software development stages Developing enterprise software is a structured, multi-phase process designed to ensure the final solution meets complex business needs, integrates smoothly with existing systems, and supports long-term scalability. Each stage plays a critical role in aligning technology with organizational goals, minimizing risks, and delivering a secure, high-performing product. While approaches may vary depending on the methodology used (such as agile, [DevOps](https://www.couchbase.com/blog/devops-environment/), or waterfall), the core stages typically remain consistent. Key stages of enterprise software development include: - **Planning and requirements gathering:** Define business goals, identify user needs, assess technical requirements, and establish project scope and success criteria. - **System design and architecture:** Create a blueprint of the software, outlining its structure, components, data flows, and integrations with existing systems. - **Development and coding:** Build core functionalities, modules, and features using appropriate frameworks, programming languages, and tools. - **Testing and quality assurance:** Rigorously test the software for performance, security, functionality, and compatibility to catch and resolve issues early. - **Deployment and integration:** Roll out the solution into the production environment, ensuring seamless integration with other enterprise systems. - **Training and change management:** Equip teams with the knowledge and resources needed to adopt the software effectively and minimize resistance. - **Maintenance and continuous improvement:** Monitor performance, address bugs, roll out updates, and [optimize the software as business needs evolve](https://www.couchbase.com/blog/continuous-development/). ### Enterprise software development best practices Building enterprise software requires more than just writing code; it involves strategic planning, strong collaboration, and a focus on long-term business value. Because these systems often support critical operations and large user bases, following best practices helps ensure the software is scalable, secure, and adaptable to evolving business needs. These guidelines also reduce risks, improve quality, and make development more efficient. Key best practices include: - **Align technology with business goals:** Ensure the software directly supports organizational objectives and solves real business problems. - **Adopt an agile and iterative approach:** Use flexible methodologies to adapt quickly to changing requirements, encourage collaboration, and accelerate delivery. - **Prioritize security from the start:** Build robust security measures into every layer of the application to protect sensitive data and maintain compliance. - **Focus on scalability and performance:** Design the system to [handle growing workloads](https://www.couchbase.com/resources/concepts/workloads/) and user bases without sacrificing speed or reliability. - **Standardize architecture and coding practices:** Use clear design patterns, documentation, and code reviews to maintain consistency across teams. - **Ensure seamless integration:** Plan for interoperability with existing enterprise systems, APIs, and third-party services. - **Invest in testing and quality assurance:** Implement continuous testing and automation to catch issues early and maintain software reliability. - **Plan for maintenance and upgrades:** Establish a long-term roadmap for updates, support, and improvements to keep the system future-ready. - **Involve stakeholders early and often:** Collaborate with business leaders, IT teams, and end users throughout development to ensure alignment and adoption. ### Enterprise software development tools These platforms support every stage of the development lifecycle – from planning and coding to testing, deployment, and monitoring. By creating a well-integrated toolset, organizations can streamline collaboration, improve code quality, and accelerate delivery without locking themselves into a single vendor ecosystem. Common categories of enterprise software development tools include: - **Integrated [development environments](https://www.couchbase.com/resources/concepts/development-environment/) (IDEs):** Provide advanced code editing, debugging, and integration capabilities to support large, complex projects. - **Version control systems:** Enable teams to collaborate, manage code changes, and maintain a clean, auditable development history. - **Project management and collaboration tools:** Help coordinate work across teams, track progress, and ensure transparency throughout the development cycle. - **Continuous integration/continuous deployment (CI/CD) tools: **Automate build, test, and deployment workflows to improve delivery speed and reduce human error. - **Testing and quality assurance tools:** Support automated testing, performance checks, and security validation to ensure the software meets enterprise standards. - **[Cloud and containerization platforms](https://www.couchbase.com/resources/concepts/cloud-containers/):** Offer flexibility and scalability to run applications reliably across diverse environments. - **Security and compliance tools:** Provide capabilities to identify vulnerabilities, enforce governance policies, and protect sensitive data. - **Monitoring and observability tools:** Deliver real-time insights into system performance, availability, and user experience for proactive issue resolution. ### Key takeaways and related resources Enterprise software development is about more than building applications; it’s about creating scalable, secure, and efficient systems that support entire organizations. From planning and architecture to deployment and maintenance, this process requires thoughtful strategy, robust tooling, and a focus on business goals. Here are some key takeaways from this resource to remember: #### Key takeaways - Enterprise software is designed to support large-scale business operations with high levels of reliability and security. - It differs from traditional software in scope, complexity, and integration requirements. - Common types of enterprise software include CRM, ERP, SCM, marketing automation, and HRM systems. - Benefits include improved efficiency, centralized data, enhanced collaboration, scalability, and better decision making. - Challenges often involve high implementation costs, complex integration, change management, and security considerations. - Following best practices, such as aligning technology with business goals and adopting agile approaches, can streamline development and reduce risk. - A well-rounded toolset helps organizations stay flexible and build resilient software ecosystems. #### Related resources - [Continuous Software Development (CSD): What It Is & How It Works – Blog](https://www.couchbase.com/blog/continuous-development/) - [The Roadmap to Becoming a Digital Enterprise – Blog](https://www.couchbase.com/blog/digital-enterprise/) - [What Is Modern Application Development? A Guide – Blog](https://www.couchbase.com/blog/modern-application-development/) ### FAQs **What does an enterprise software developer do?** An enterprise software developer designs, builds, and maintains large-scale applications that support complex business operations. Their work often involves integrating multiple systems, ensuring security and scalability, and tailoring solutions to meet organizational needs. **What industries benefit most from enterprise software solutions?** Industries such as finance, healthcare, manufacturing, retail, logistics, and government gain the most from enterprise software. These sectors rely on secure, scalable solutions to manage large volumes of data, streamline workflows, and support compliance requirements. **What security measures are essential in enterprise software development? ** Essential security measures include strong access controls, encryption, secure authentication, regular vulnerability testing, and compliance with industry regulations. Building security into every stage of development helps protect sensitive data and maintain trust. **How can enterprise software support digital transformation?** Enterprise software enables digital transformation by automating manual processes, centralizing data, and integrating modern technologies like AI, cloud computing, and analytics. **How is enterprise software maintained and updated over time?** Enterprise software is maintained through regular updates, performance monitoring, and security patches to ensure reliability and compliance. Continuous improvement efforts help adapt the system to evolving business needs and technological advancements. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### JSON vs. BSON URL: https://www.couchbase.com/resources/concepts/json-vs-bson/ ## JSON vs. BSON Breaking down the difference between JSON and BSON formats [Learn More About JSON](https://docs.couchbase.com/java-sdk/current/howtos/json.html) [Compare databases](https://www.couchbase.com/nosql-database-cloud-comparison/)  ### JSON vs. BSON performance overview This page will cover the following to help you better understand the key differences between JSON and BSON: - What is JSON? - What is BSON? - Main differences between JSON and BSON - Advantages of JSON - Advantages of BSON - Does Couchbase use JSON or BSON? - FAQ JSON (which stands for JavaScript Object Notation) is a lightweight text-based data interchange format that’s easy for humans to read and write, and easy for machines to parse and generate. JSON is a popular choice for exchanging data between different systems, especially in web development. BSON (which stands for Binary JSON) is a binary-encoded serialization format that supports additional data types and is natively supported only by MongoDB™. Hypothetically, BSON can be more efficient than JSON in terms of network transmission, but Couchbase, which uses JSON as its primary data format, actually [outperforms MongoDB™ for many practical workloads](https://www.couchbase.com/benchmarks/). Also, BSON's complexity and limited compatibility with other systems can limit its usefulness in some contexts. ### What is JSON? JSON format was originally derived from a subset of the JavaScript programming language syntax, so it shares many of the same syntax rules and data types as JavaScript. As a result, JSON can be easily parsed and generated using JavaScript and is often used in web development for exchanging data between client-side JavaScript and server-side programs written in various programming languages. Because JSON is lightweight, it is efficient to transmit over a network, which is important for web-based applications that need to transfer data quickly. JSON’s user-friendly format allows it to be easily understood and edited by developers and non-developers alike. And because it's easy for machines to parse and generate, JSON can be easily integrated into a wide range of programming languages and platforms, making it a versatile and widely adopted format for exchanging data. JSON data is represented as key-value pairs, similar to a dictionary or hash table in other programming languages, which makes it easy for developers to understand and use in their programs. By representing data as key-value pairs, [JSON](https://www.couchbase.com/blog/json-database/) provides a flexible and intuitive way to organize and access data. The key-value pair structure also makes it easy to map data to objects in various programming languages, which is useful for integrating data between different systems. #### Why use JSON? Because JSON is lightweight, it is efficient to transmit over a network, which is important for web-based applications that need to transfer data quickly. JSON’s user-friendly format allows it to be easily understood and edited by developers and non-developers alike. And because it’s easy for machines to parse and generate, JSON can be easily integrated into a wide range of programming languages and platforms. JSON also supports a wide range of data types, including strings, numbers, arrays, and objects, which makes it a flexible and versatile format for representing data. This flexibility makes JSON an excellent tool for exchanging data between different systems and programming languages. This allows developers to use it in a wide range of applications, from simple data storage and retrieval to complex data processing and analysis. ### What is BSON? BSON is a binary-encoded serialization format that is more compact than raw JSON, and more efficient for storing data or transmitting over a network. BSON supports additional data types that are outside of standard JSON, such as binary data and date types. By supporting data types beyond the strings, numbers, and arrays supported by JSON, BSON can more accurately represent complex data structures and types. This increases the complexity of the format, which can make it more difficult to work with in certain contexts. There is also a greater risk of compatibility issues when exchanging data between systems that do not fully support BSON’s additional types. MongoDB is currently the only database system that natively uses BSON as its storage format. Because BSON was developed specifically for MongoDB, it’s optimized for their unique architecture and data model, and MongoDB is able to provide support for complex data types. But because BSON is not widely supported outside of MongoDB, its usefulness is limited in some contexts, mainly when interoperability with other systems is a top priority. ### Main differences between JSON and BSON **Binary vs. text**: BSON is a binary-encoded format, whereas JSON is a text-based format. This means that BSON is compact for transmitting over a network, while JSON is human-readable and easier to work with in various contexts. **Extended data support**: JSON is limited to JavaScript data types, including string, number, boolean, null, object, and array. Those data types can be used in combination to represent complex data types. BSON supports additional data types (such as binary data and date types) that are not supported by JSON. **Supported by**: BSON is natively supported only by MongoDB. JSON, on the other hand, is widely supported and can be used with [distributed database systems](https://www.couchbase.com/blog/distributed-databases-overview/), programming languages, and platforms. **Footprint**: In some situations, BSON documents can be larger than equivalent JSON documents because they include additional metadata and type information that is not present in JSON. This can impact transmission times and storage requirements, especially for large datasets. Both BSON and JSON can benefit from compression. **Complexity and compatibility**: BSON is more complex than JSON, making it difficult to work with in certain contexts. Developers may need to learn new data types and encoding/decoding methods to work with BSON effectively. Compatibility issues may also arise when exchanging data between systems that do not fully support BSON’s additional types. **Feature****BSON****JSON**FormatBinary encodedText basedData typesSupports additional data types such as binary data and date typesSupports strings, numbers, null, arrays, and objectsSizeData can be smaller than equivalent JSON documents in some situations due to binary encoding and optional compression, but metadata can also increase the overall sizeText-based encoding of raw, uncompressed JSON can lead to larger documents, but JSON can be compressed (e.g., with Snappy)Supported byOnly supported by MongoDBDe facto industry standard that can be used with a wide range of databases and programming languagesComplexityMore complex than JSON, requiring additional knowledge and tooling to work with effectivelyRelatively simple and widely understoodCompatibilityNot widely supported outside of MongoDBWidely supported and interoperableMetadataIncludes additional metadata and type information, which increases document size but provides richer context for dataMinimal metadata, which can limit context and require additional processing to determine data types ([Couchbase provides metadata capabilities](https://docs.couchbase.com/server/current/learn/data/data.html#metadata))Use casesSuited for working with MongoDBSuitable for a wide range of data interchange scenarios, from web APIs to data storage and transmission ### Advantages of JSON **Simplicity**: JSON is a simple, lightweight, and easy-to-read data format that is easy for both humans and machines to understand, making it a popular choice for data exchange on the web. **Platform and language agnostic**: JSON can be used with virtually any programming language, making it a versatile choice for developers working across different platforms and systems. **Data serialization**: JSON is an efficient method of serializing and transmitting complex data structures over the network, making it a popular choice for web APIs and other distributed systems. **Supports complex data structures**: JSON supports complex data structures such as arrays, objects, and nested structures, making it a powerful tool for data modeling and representation. ### Advantages of BSON **Compactness**: BSON is a binary format that can be more compact than JSON in some situations. **Support for additional data types**: BSON supports additional data types, such as binary data and timestamp, that are not part of standard JSON. ### Does Couchbase use JSON or BSON format? Couchbase uses JSON as its primary data format and does not natively support BSON. Why use JSON? JSON is a human-readable and lightweight data format widely used in web development, making it easy to work with across different platforms and systems. Because JSON offers flexibility in data modeling and supports complex data structures, it’s an ideal choice for applications that require efficient data serialization and transmission over the network. While BSON offers advantages such as compactness and additional data types, Couchbase has opted to stick with the simplicity and versatility of JSON for its data storage and retrieval needs. Couchbase combines a cache with a JSON document database and is the original multi-model database. Using the foundations of standard JSON, Couchbase supports the following models and access methods: - **Key-value –** the use of key-value pairs enables [fast lookup](https://docs.couchbase.com/server/current/guides/kv-operations.html) of JSON documents and can be serialized/deserialized efficiently by every developer language/platform. - **SQL++ (SQL for JSON) –** SQL is declarative, concise, and readable, which is why it’s the world’s most popular data query language and is natively supported by the most popular databases. [SQL++](https://www.couchbase.com/products/n1ql/) is simply an extension of SQL that supports JSON. - **Full-text search –** JSON is not only readable, it's also searchable. Using the open source Bleve engine, Couchbase supports [full-text search](https://www.couchbase.com/products/full-text-search/) indexes of JSON data, including fuzziness, regular expressions, wildcards, faceting, and everything else you’d expect from a text search engine. - **Geospatial – **JSON data can include [GeoJSON or Geopoint](https://docs.couchbase.com/server/current/search/search-request-params.html) data. Using the full-text search engine, JSON can be searched by location using radius, bounding box, or polygon. - **Mobile sync –** JSON is conducive to [mobile development](https://www.couchbase.com/products/mobile/) because it enables efficient and ubiquitous JSON serialization/deserialization. Because all of these methods work on the same pool of JSON data, Couchbase can do the job of two, three, or more point solutions without adding more data pipelines. And because it uses standard JSON, there are fewer hoops to jump through when exporting or importing data. **NOTE:** Couchbase also supports [binary storage of arbitrary non-JSON data](https://docs.couchbase.com/dotnet-sdk/current/howtos/transcoders-nonjson.html). This data cannot be indexed or queried as extensively as JSON data, but it is accessible via normal key-value lookup. ### FAQ **Is BSON better than JSON?** BSON has some potential benefits over JSON, but most of them are outweighed by JSON’s advantages of widespread adoption and standard compatibility. **Which is faster, BSON or JSON?** In a vacuum, BSON can be faster than JSON for large and complex data structures because of its binary encoding and compactness. However, actual performance depends on various factors, and JSON’s wider adoption and compatibility with multiple systems make it a popular choice for many developers. In a real-world database system, [Couchbase (using JSON) usually outperforms MongoDB (using BSON)](https://www.couchbase.com/benchmarks/). **Does MongoDB use JSON or BSON?** MongoDB uses BSON and a proprietary query system. Couchbase uses standard JSON and a [SQL standard query system](https://www.couchbase.com/products/n1ql/). Trying to decide on a database? Check out the [Database Advice Guide: Developer's Guidebook.](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-Database-Advice-Guide.pdf) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Key-Value Database URL: https://www.couchbase.com/resources/concepts/key-value-database/ ## Key-Value Database A key-value database is a NoSQL database that uses a key-value method to store data [Try Our Key-Value Database](https://www.couchbase.com/downloads/) [Learn more](https://docs.couchbase.com/server/current/learn/data/data.html)  ### What is a key-value database? A key-value database is a type of [NoSQL](https://www.couchbase.com/resources/why-nosql/) database that stores data as a collection of key-value pairs where each unique key is associated with a specific data value. The speed and efficiency of key-value databases make them a good choice for simple data storage and retrieval needs when the focus is on high performance. Their schema-less structure allows flexibility in data representation, making them suitable for a wide variety of applications from caching systems to real-time analytics. This page covers: - How key-value databases work - Key-value database features - Key-value database use cases - Advantages and disadvantages of key-value databases - Examples of key-value databases - Couchbase and key-value store - Conclusion ### How key-value databases work To illustrate how a key-value database works, we’ll use a simple example from the Couchbase key-value database. Couchbase stores data as documents like the one below, which happens to be a JSON document. JSON is a popular data format because it’s easy for both humans and machines to read and write, it’s lightweight, and it’s well known with wide support.  **In a key-value database, every document in its entirety is a value and has a key**. This storage system is what makes a database a key-value database. In this example, airline_10 is the key, and the JSON is the value. The data within a document itself can take the form of key-value pairs (as in this example), but it doesn’t have to. For instance, the data could be XML, binary, or many other forms of structured, semi-structured, or unstructured data. ### Key-value database features While each key-value database is unique, they share numerous features that make them a compelling choice overall for many modern use cases. Some of the most important features are: **Schema-less design** – The absence of a fixed schema allows for flexible data representation. Key-value databases accommodate diverse data structures within one database, enabling you to easily evolve your data structures over time. **Simple data model** – A straightforward data model makes key-value databases user-friendly for basic requirements. The data access methods are also quite simple (e.g., get, replace, remove). **Support for complex data types** – You can store intricate and nested data structures as values. This feature enables you to represent diverse data types within a single key-value pair for comprehensive data modeling. **Secondary key support** – Secondary keys allow you to access values using more than one key. This feature increases flexibility in data retrieval by expanding your application’s query capabilities and facilitating more diverse access patterns. **Partitioning and sharding** – Support for data partitioning and sharding can enhance parallel processing, load balancing, and scalability. The most advanced key-value databases support the automatic distribution of your database across multiple data centers. Couchbase’s [distributed database](https://www.couchbase.com/blog/distributed-databases-overview/), for example, provides this support via automatic sharding. **Replication** – Replicating data across multiple nodes ensures redundancy, high availability, and fault tolerance to reduce the risk of data loss or service interruptions. **ACID support** – ACID (atomicity, consistency, isolation, durability) for transactions is a staple of relational databases, providing data integrity and reliability even in the face of system failures or errors. Historically, ACID has been slow to catch on in NoSQL databases because it counteracts the benefit of faster speeds, but it’s becoming more common. Couchbase, for example, supports [distributed multi-document ACID transactions](https://www.couchbase.com/transactions/) at scale without sacrificing flexibility or high availability. ### Key-value database use cases The versatility of key-value databases makes them an ideal option for addressing a wide variety of modern application requirements with simplicity, speed, and scalability. Key-value databases are often chosen for: **Caching** Key-value databases excel in caching scenarios where quick access to frequently used data is crucial for performance optimization. **User profiles** Key-value databases are well-suited for providing a fast and scalable solution for storing and managing user-related information such as username, email, and user preferences. **Session storage** Key-value databases are effective for managing session data because they ensure quick access and updates for logins, authentications, and interactions. **Real-time analytics** High-speed data access makes key-value databases suitable for analytics scenarios where rapid data retrieval is essential. Examples include dynamic pricing, personalized marketing offers, and real-time credit scores. **Product catalogs** Key-value databases provide a simple and efficient way to manage product catalogs, particularly in scenarios where products have a wide variety of different attributes. Representing product details using key-value pairs enables flexible updates and quick retrieval for e-commerce apps. ### Advantages and disadvantages of key-value databases Traditional relational databases are the most widely used databases and use the most popular query language, SQL. The following advantages and disadvantages of key-value databases are, therefore, made in [comparison to relational databases](https://www.couchbase.com/blog/relational-vs-non-relational-database/) and SQL. #### Advantages **Simplicity** – Key-value databases have a straightforward data model that reduces complexity in both database design and query operations. This simplicity enhances ease of use and development. **High performance** – Key-value databases are optimized for rapid read and write operations, which provides quick access to stored data. This optimization is a key factor in providing overall high performance for applications with demanding speed requirements. **Scalability** – Key-value databases offer [horizontal scalability](https://www.couchbase.com/resources/concepts/database-scalability/) by allowing the addition of nodes to handle increased data volume and traffic. This horizontal scalability makes it easier and more affordable for a system to grow to accommodate evolving needs. Couchbase uses automatic key-based sharding to distribute data evenly in a cluster, so developers don't have to worry about configuring shard keys, partitioning, or hot spots. **Flexibility** – A schema-less design supports diverse data structures in a single database and easily accommodates evolving data structures. These capabilities are particularly advantageous when data models need to change over time. **Efficient caching** – Key-value databases are very efficient at [caching](https://www.couchbase.com/caching-comparison/) because their simple structure allows fast and direct access to data without complex relational structures. Overall system performance is improved by reducing the need to repeatedly fetch the same data from slower storage systems. #### Disadvantages **Limited querying capabilities** – Key-value databases lack advanced querying capabilities compared to relational databases, making them less suitable for complex query and analytics scenarios that involve multiple joins and relationships. [Couchbase addresses this issue](https://www.couchbase.com/blog/top-10-reasons-to-love-capella/) by using SQL++ to support sophisticated syntaxes like JOINs and subqueries, and it also provides innovative access to JSON features like nested objects and arrays. **Data integrity challenges** – Ensuring data integrity can be challenging in key-value databases, especially in distributed environments. Many don’t enforce the same level of consistency and referential integrity as traditional relational databases. A different approach to data modeling, such as JSON data modeling, can mitigate the challenges. Also, see our discussion of ACID support in the features section above. **Learning curve for NoSQL paradigm** – Adapting to NoSQL may pose an intimidating learning curve for developers accustomed to SQL and relational database models. Couchbase uses [SQL++](https://www.couchbase.com/products/n1ql/) so developers can use their existing SQL skills to build modern applications with all the benefits of JSON. ### Examples of key-value databases - **Redis** is an open source, in-memory key-value database known for its speed and versatility. It supports various data structures like strings, hashes, lists, and sets. As a fully in-memory database, Redis is often used as a cache alongside another database. - **Amazon DynamoDB** is a fully managed key-value and document database service provided by Amazon Web Services (AWS). It’s commonly used for applications with dynamic workloads and is integrated into the AWS ecosystem, making it convenient for cloud-based applications. - **Couchbase** provides a flexible JSON document structure that facilitates complex data storage and retrieval. It’s recognized for its ease of scalability and efficient data distribution. Unique features include its SQL++ query language and the ability to function as a document database, key-value store, and cache. ### Couchbase and key-value store Couchbase is a NoSQL database that operates as both a key-value store and a document-oriented database. Its SQL-based query language, SQL++, makes it easy for developers to transition from traditional databases and take advantage of the flexibility of JSON to power their organization’s modern applications. For data storage, Couchbase organizes data as key-value pairs, and Couchbase's document-oriented model allows values to be complex JSON documents. Documents in JSON format can be indexed in secondary indexes, which are indexes on any key-value or document key. This flexibility accommodates structured, semi-structured, and unstructured data. Couchbase is optimized for [high read and write performance](https://www.couchbase.com/benchmarks/), making it suitable for scenarios where quick access to data is crucial. It supports horizontal scalability and efficiently handles data volume and traffic increases by distributing data across multiple nodes. This [blog post](https://www.couchbase.com/blog/couchbase-java-developer-walkthrough/) walks you through a sample dataset to show you how the Couchbase key-value store works. ### Conclusion Key-value databases are a modern alternative to traditional relational databases that offer better performance, scalability, and flexibility for many use cases. Their schema-less design enables diverse data structures and easy evolution of those structures over time. A simple data model makes them user-friendly while advanced features make them suitable for demanding enterprise requirements. Although key-value databases have some disadvantages compared to relational databases, the most advanced solutions are rapidly becoming more sophisticated and adding capabilities to address previous limitations. Couchbase is one example of a leading distributed NoSQL cloud database and key-value store that delivers versatility, performance, scalability, and value for cloud, mobile, AI, and edge applications. To learn more about key-value databases and related technologies, check out these [resources](https://www.couchbase.com/resources/concepts/): [Types of databases](https://www.couchbase.com/resources/concepts/types-of-databases/) [6 types of data models](https://www.couchbase.com/blog/types-of-data-models/) [What is Couchbase?](https://developer.couchbase.com/what-is-couchbase/) [How Couchbase saves data](https://docs.couchbase.com/server/current/learn/data/data.html) [Understanding the Couchbase Data Service](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/data-service.html) [Key-value operations in Couchbase](https://docs.couchbase.com/c-sdk/current/howtos/kv-operations.html) [Key-value operations with Python](https://developer.couchbase.com/tutorial-python-key-value-operations?learningPath=learn/python) [Key-value operations with PHP](https://docs.couchbase.com/php-sdk/current/howtos/kv-operations.html) [CRUD key-value operations in Couchbase](https://docs.couchbase.com/cloud/guides/kv-operations.html) [Learn more about Couchbase key-value store](https://www.couchbase.com/blog/tag/key-value-store/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Mobile Edge Computing (MEC) URL: https://www.couchbase.com/resources/concepts/mobile-edge-computing/ ## Mobile Edge Computing (MEC) Mobile edge computing brings cloud computing resources closer to the network to improve performance [Build Reliable Apps](https://www.couchbase.com/products/mobile/) [Learn more](https://www.couchbase.com/use-cases/edge-computing/)  ### What is mobile edge computing? Mobile edge computing, now more commonly referred to as multi-access edge computing (MEC), is a technology that brings computing resources closer to the edge of the network, specifically to base stations and other network infrastructure. Instead of relying on centralized cloud servers, mobile edge computing allows these resources to be deployed closer to where they’re needed. This proximity reduces latency, enhances data processing speed, and improves the performance of applications and services. This resource will cover the differences between mobile edge and multi-access computing, deployment options, use cases, benefits, and challenges. Let’s get started. - Mobile edge vs. multi-access computing - Importance of mobile edge computing - Mobile edge computing deployment options - Mobile edge computing use cases - Benefits of mobile edge computing - Challenges of mobile edge computing - Key takeaways and additional resources ### Mobile edge vs. multi-access computing Mobile edge computing and multi-access edge computing are similar but have distinct meanings based on the scope and application. #### Mobile edge computing (original concept) **Scope:** "Mobile edge computing" originally referred to edge computing within the context of mobile networks. It was developed primarily for [telecommunications](https://www.couchbase.com/use-cases/telecommunications/) environments, where the goal was to provide computing power and storage closer to mobile users, typically at base stations or cellular towers. **Network focus:** This concept was tightly coupled with mobile networks (like 4G LTE and 5G). It aimed to reduce latency and improve bandwidth efficiency by processing data locally at the edge of the mobile network. **Applications:** It was initially designed with mobile-specific use cases in mind. These included optimizing mobile video delivery, enhancing mobile gaming experiences, and supporting low-latency applications like connected vehicles or [remote healthcare](https://www.couchbase.com/blog/the-future-of-healthcare-is-at-the-edge/). #### Multi-access edge computing (expanded concept) **Scope:** As the concept of edge computing evolved, "multi-access edge computing" was introduced to broaden the scope beyond just mobile networks. This term reflects the idea that edge computing can be applied across various access networks, not just mobile but also fixed, Wi-Fi, and others. **Network flexibility:** Multi-access edge computing is not limited to cellular networks. It can operate across different access points, whether part of a mobile network, a fixed broadband network, a Wi-Fi network, or other types of network infrastructure. **Applications:** The broader scope of multi-access edge computing includes a range of applications beyond mobile environments. These include edge computing for smart factories, [retail environments](https://www.couchbase.com/use-cases/retail-and-ecommerce/), smart cities, and even residential settings, where different types of network access may be in use. It supports a more diverse set of use cases, including industrial IoT, enterprise applications, augmented reality, and much more. #### Key differences **Network type** - **Mobile edge computing:** Primarily focused on mobile networks. - **Multi-access edge computing:** Encompasses mobile, fixed networks (DSL, cable, and fiber), Wi-Fi, and other access networks. **Application scope** - **Mobile edge computing:** Initially targeted mobile-specific applications. - **Multi-access edge computing:** Supports a broader range of applications across various network types. **Evolution** - **Mobile edge computing:** The earlier, more narrowly defined concept. - **Multi-access edge computing:** The evolved, more inclusive concept that reflects the need for edge computing across different types of networks. **Aspect****Mobile edge computing****Multi-access edge computing****Scope**Focused on mobile networksEncompasses mobile, fixed, Wi-Fi, and other networks**Network type**Primarily mobile (e.g., 4G LTE, 5G)Multiple access networks (mobile, fixed DSL, cable, and fiber networks, Wi-Fi, etc.)**Application focus**Mobile-specific applicationsBroader range of applications across various networks**Examples of use cases**Mobile video delivery, mobile gaming, and connected vehicles[Smart cities](https://www.couchbase.com/customers/tondo-smart/), industrial IoT, retail environments, and augmented reality/virtual reality**Evolution**Earlier, a narrower conceptEvolved, inclusive concept covering more network types**Primary goal**Improve mobile service performance (low latency, bandwidth efficiency)Enhance performance across diverse network environments**Deployment location**Typically, at mobile network base stations or cellular towersAt various edge points across different network infrastructures (e.g., base stations, Wi-Fi access points, etc.) **Table 1:** *Mobile edge computing vs. multi-access edge computing* Overall, multi-access edge computing is the modern, broader version of mobile edge computing, reflecting the expansion of edge computing capabilities beyond just mobile networks to encompass various network access types. In the next section, let’s review the importance of mobile edge computing. ### Importance of mobile edge computing Mobile edge computing is important for both network operators and end users. Here are some of the key reasons why: #### Reduced latency **[Real-time applications:](https://www.couchbase.com/adaptive-applications/)** Mobile edge computing enables near-instantaneous data processing, making it ideal for applications that require low latency, such as augmented reality, virtual reality, and autonomous vehicles. **Improved user experience:** Lower latency translates to a more responsive and satisfying user experience. #### Enhanced network efficiency **Offloading traffic:** By processing data closer to the edge, mobile edge computing reduces the load on core networks, improving overall performance and capacity. **Optimized resource allocation:** Mobile edge computing allows for more efficient allocation of network resources, ensuring they’re used effectively. #### Support for IoT devices **Scalability:** Mobile edge computing can handle the massive influx of data generated by [IoT devices](https://www.couchbase.com/use-cases/iot/), providing a scalable and efficient solution for IoT deployments. **Local processing:** Mobile edge computing enables local processing of IoT data, reducing the amount of data that needs to be transmitted to the cloud, thus saving bandwidth and reducing costs. #### Privacy and security **Data localization:** Mobile edge computing can help localize data, reduce the risk of data breaches, and ensure compliance with data privacy regulations. **Improved security:** By processing data closer to the edge, mobile edge computing can help reduce the attack surface and improve network security. #### Enabling new business models **Edge applications:** Mobile edge computing opens up new opportunities for innovative edge applications, such as smart city services, industrial automation, and personalized content delivery. **Revenue generation:** Network operators can generate new revenue streams by offering edge computing services to enterprises and developers. ### Mobile edge computing deployment options Mobile edge computing offers several deployment options, depending on the network's specific requirements, the applications being supported, and the level of integration with existing infrastructure. Here are the primary deployment options: #### On-premises deployment **Location:** Deployed directly at the customer’s premises, such as a factory, hospital, or office building. - **Use cases:** Ideal for enterprises that require real-time processing for mission-critical applications, such as industrial automation, smart manufacturing, and private 5G networks. - **Benefits:** Offers the highest level of control, security, and customization. It also reduces latency to a minimum since data is processed locally within the premises. #### Telco network edge deployment **Location:** Deployed at the edge of the mobile network, typically at base stations, aggregation points, or other network edge locations. - **Use cases:** Commonly used for public network services like content delivery, real-time gaming, and AR/VR applications. - **Benefits:** Leverages the telco's existing infrastructure to provide low-latency services to many users. It also reduces the need for backhaul to centralized data centers. #### Distributed cloud deployment **Location:** Deployed across multiple distributed cloud locations closer to users than traditional centralized cloud data centers. - **Use cases:** Suitable for applications requiring both scalability and low latency, such as content distribution networks (CDNs), video streaming, and edge AI. - **Benefits:** Combines the scalability of cloud computing with the low-latency benefits of edge computing. It allows for flexible resource allocation across multiple edge sites. #### Hybrid deployment **Location:** Combines on-premises mobile edge computing with telco network edge or cloud-based resources. - **Use cases:** Ideal for organizations balancing local data processing with broader network services, such as smart cities, connected healthcare, or retail chains with multiple locations. - **Benefits:** Provides a flexible and scalable solution that can meet diverse requirements across different locations and use cases. It allows for both localized data processing and broader network coverage. #### Public edge cloud deployment **Location:** Offered through a public cloud provider, where edge computing resources are made available as a service. - **Use cases:** Suitable for startups or businesses that don’t want to invest in their own infrastructure but need low-latency services, such as edge-based AI processing, gaming, and IoT analytics. - **Benefits:** Offers a cost-effective and scalable solution with lower upfront investment. Users can benefit from edge computing without having to manage the underlying infrastructure. #### Network function virtualization (NFV)-based deployment **Location:** Deployed using virtualized network functions (VNFs) that run on standard hardware at the network edge. - **Use cases:** Suitable for telecommunications providers who want to deploy mobile edge computing services alongside other virtualized network services, such as virtualized RAN (vRAN) or core network functions. - **Benefits:** Offers flexibility and efficiency by using virtualized infrastructure, which can be dynamically allocated and scaled based on demand. It also integrates well with existing NFV environments. #### Multi-access edge platform **Location:** Can be deployed as a shared infrastructure that supports multiple operators and service providers. - **Use cases:** Suitable for shared environments like smart cities, where multiple stakeholders can utilize the same edge infrastructure for different services. - **Benefits:** Provides a cost-effective way to deploy edge computing resources, as multiple entities can share the infrastructure. It also facilitates interoperability between different service providers and applications. #### Partnered or federated edge deployment **Location:** Deployed in partnership with other network operators or service providers, allowing for a federated edge network. - **Use cases:** Ideal for applications requiring broader geographical coverage, such as international content delivery, where edge resources from different providers are utilized. - **Benefits:** Enables wider coverage and resource sharing, allowing for more efficient use of edge infrastructure. It also supports cross-network services and applications. Each deployment option for mobile edge computing is suited to different applications and network environments. The choice of deployment will depend on factors like latency requirements, security needs, scalability, and use cases. ### Mobile edge computing use cases Mobile edge computing offers a wide range of applications. Here are some of the ways you can put this technology to use: #### Real-time applications **AR/VR:** Can enable immersive AR and VR experiences by processing complex graphics and data locally, reducing latency and improving user interaction. **Autonomous vehicles:** Can provide the low-latency processing power required for real-time decision-making in autonomous vehicles, ensuring safe and efficient operation. **Gaming:** Can [enhance gaming experiences](https://www.couchbase.com/use-cases/gaming/) by reducing latency and improving responsiveness, especially for multiplayer games and cloud gaming services. #### Internet of Things (IoT) **Smart cities:** Can support a wide range of IoT applications in smart cities, such as smart parking, traffic management, and environmental monitoring. **Industrial automation:** Can enable [real-time data processing](https://www.couchbase.com/use-cases/real-time-analytics/) and control for industrial automation systems, improving efficiency and productivity. **Smart homes:** Can provide the computational power needed for smart home devices to interact and respond to user commands in real time. #### Content delivery **Video streaming:** Can improve video streaming quality by caching content closer to the user, reducing buffering, and improving the playback experience. **Personalized content:** Can enable personalized content delivery by analyzing user preferences and delivering tailored content in real time. #### Network optimization [Load balancing:](https://www.couchbase.com/resources/concepts/what-is-load-balancing/) Can help to balance network traffic by offloading processing tasks from core networks to edge nodes. **Network slicing:** Can enable network slicing, allowing network operators to create dedicated virtual networks for specific use cases, such as IoT or gaming. #### Edge AI **Machine learning:** Can [support edge AI](https://www.couchbase.com/blog/edge-ai/) applications by enabling real-time machine learning tasks, such as image recognition, natural language processing, and [predictive analytics](https://www.couchbase.com/use-cases/artificial-intelligence/). **Computer vision:** Can be used for computer vision tasks, such as object detection, facial recognition, and anomaly detection. These are just a few examples of the many use cases for mobile edge computing. As technology evolves, we expect to see even more innovative applications emerge. You can read about use cases in more detail [here](https://www.couchbase.com/blog/mobile-edge-use-cases/). ### Benefits of mobile edge computing Mobile edge computing offers a range of benefits for both network operators and end users. Here are some of them: #### Benefits for network operators - **Improved network efficiency:** Can offload processing tasks from core networks, reducing congestion and improving overall network performance. - [Reduced operational costs](https://www.couchbase.com/use-cases/operational-cost-reduction/): By processing data closer to the edge, you can reduce the need for costly network upgrades and data center infrastructure. - **Enhanced network resilience:** Can improve network resilience by distributing processing capabilities across multiple locations, making the network less vulnerable to failures. - **New revenue streams:** Can create new revenue streams for network operators by offering edge computing services to enterprises and developers. - **Reduced costs:** By processing data at the edge, mobile edge computing reduces the need to transmit large amounts of data over long distances, lowering the costs associated with data transmission and backhaul. #### Benefits for end users - **Reduced latency:** Can significantly reduce latency for applications that require real-time responses, such as AR/VR, gaming, and autonomous vehicles. - **Improved user experience:** Lower latency leads to a more responsive and satisfying user experience. - **Enhanced privacy and security:** Can help localize data, reduce the risk of data breaches, and ensure compliance with data privacy regulations. - **Access to innovative services:** Enables new and innovative services, such as [personalized content delivery](https://www.couchbase.com/blog/enhancing-genai-for-privacy-and-performance/), edge AI, and IoT applications. - **Environmental sustainability:** By minimizing the need for long-distance data transport and optimizing resource usage, mobile edge computing contributes to lower energy consumption and reduced carbon emissions. ### Challenges of mobile edge computing While mobile edge computing offers many benefits, it also presents several challenges that need to be addressed for its widespread adoption: #### Technical challenges - **Security:** Protecting data and devices in edge environments is crucial. Mobile edge computing deployments must address security risks such as unauthorized access, data breaches, and malicious attacks.**Power and energy consumption:** Edge devices often operate on limited power and energy resources. Efficient power management and energy-efficient hardware are essential for sustainable deployments. - **Management and orchestration:** Managing and orchestrating resources across distributed environments can be complex. Effective management tools and automation are needed to simplify operations. #### Economic challenges - **Capital expenditure (CapEx):** Deployment can require significant upfront investments in hardware, software, and network upgrades. - **Operational expenditure (OpEx):** Ongoing costs associated with managing, maintaining, and updating mobile edge computing resources can be substantial. #### Regulatory challenges - **Compliance:** Deployments must comply with various regulations, including data privacy laws, network neutrality rules, and industry-specific standards. - **Spectrum allocation:** Allocating spectrum for mobile edge computing services can be complex, especially in densely populated areas. ### Key takeaways and additional resources By bringing computing resources closer to end users and devices, mobile edge computing reduces latency, enhances network efficiency, and supports the growing demands of real-time, data-intensive applications such as autonomous vehicles, smart cities, and immersive AR/VR experiences. While mobile edge computing offers significant benefits, including improved performance, security, and scalability, it also presents challenges like deployment complexity and security concerns. Despite the challenges, this powerful technology will be crucial for improving the performance of applications and services in the long run. To learn more about concepts related to edge computing, you can visit our [blog](https://www.couchbase.com/blog/category/edge-computing/) and [concepts hub](https://www.couchbase.com/resources/concepts/). #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Multi-Model Databases URL: https://www.couchbase.com/resources/concepts/multi-model-databases/ ## Multi-Model Databases Multi-model databases support multiple data models in one engine for flexibility, efficient storage, and querying across use cases [Try Free](https://www.couchbase.com/downloads/) [Learn more](https://www.couchbase.com/products/capella/)  ###### SUMMARY *A multi-model database is a single platform that stores and queries different types of data, allowing teams to avoid juggling multiple specialized systems. This approach makes it easier to build applications that rely on varied datasets, from customer profiles to real-time analytics. The rise of NoSQL and the demand for flexible, scalable architectures have driven the evolution of multi-model databases, which now combine models such as document, key-value, graph, and relational. These platforms offer capabilities such as unified querying, schema flexibility, integrated search, and strong performance across diverse workloads. As a result, multi-model databases are increasingly used to simplify infrastructure, support complex use cases, and accelerate the development of modern, data-driven applications.* ### What is a multi-model database? A multi-model database is a platform that supports multiple data models, such as document, key-value, graph, relational, and more, within a single, unified engine. Unlike single-model databases that focus on one structure, multi-model databases allow organizations to store, manage, and query different types of data without relying on multiple systems. This flexibility allows teams to handle use cases ranging from real-time analytics and content management to recommendation engines and customer 360 views. By consolidating multiple models into one platform, multi-model databases [reduce data silos](https://www.couchbase.com/resources/concepts/data-silos/), simplify architecture, and allow for more agile application development. Continue reading this resource to explore the evolution of multi-model databases, how they differ from traditional databases, their capabilities, common use cases, potential challenges, and leading platforms in the market. - A brief history of multi-model databases - Multi-model database capabilities - Multi-model databases vs. traditional databases - Use cases for multi-model databases - Multi-model database challenges - Multi-model database examples - Key takeaways and related resources - FAQs ### A brief history of multi-model databases Multi-model databases materialized in response to the limitations of early relational systems, which struggled to handle growing, diverse data types. As web applications, mobile experiences, and real-time analytics became more demanding, businesses needed database architectures that could store and process structured, semi-structured, and unstructured data without the rigid schemas of traditional SQL databases. This shift led to the [rise of NoSQL systems in the late 2000s](https://en.wikipedia.org/wiki/NoSQL), offering key-value, document, graph, and columnar data models for different use cases. As NoSQL adoption grew, companies found they had to deploy multiple specialized databases to meet varying application requirements, leading to operational complexity and data fragmentation. To combat these challenges, multi-model databases evolved to integrate multiple NoSQL and sometimes relational data models into a single engine. By unifying document, key-value, graph, and search capabilities into a single platform, multi-model databases reduced the need for separate systems, [improved developer productivity](https://www.couchbase.com/use-cases/developer-productivity/), and delivered the scalability required for distributed, cloud-native applications.  *Timeline of database development* ### Multi-model database capabilities Unlike traditional databases that specialize in one model, multi-model databases support multiple data types and models within a single, unified platform. By eliminating the need to integrate multiple specialized databases, they simplify development and make it easier for organizations to manage diverse, rapidly changing data. Here are some of the capabilities that make this possible: - **Support for multiple data models:** Multi-model databases natively handle [key-value](https://www.couchbase.com/resources/concepts/key-value-database/), document, graph, relational, and sometimes time-series data in one system. - **Unified query engine:** They allow developers and analysts to access and query data across models without switching tools or rewriting code. - **High performance and scalability:** Optimized architectures support large-scale workloads and real-time use cases. - **Flexible schema management:** Multi-model systems allow for structured, semi-structured, and unstructured data. - **Advanced indexing and search:** They improve query speed and accuracy across different data types. - **Integrated analytics:** These platforms support real-time and batch analytics directly within the database environment. - **Strong consistency and availability options:** Multi-model databases balance performance and reliability based on application needs. - **Developer-friendly tooling:** They provide [SDKs, APIs, and integrations](https://www.couchbase.com/blog/api-vs-sdk/) to simplify the development of modern, data-driven applications. ### Multi-model databases vs. traditional databases Multi-model databases and traditional databases handle and store data differently, which affects flexibility, performance, and scalability. Traditional databases typically focus on a single data model, such as relational, requiring separate systems to support additional formats. [In contrast](https://www.couchbase.com/blog/relational-vs-non-relational-database/), multi-model databases consolidate multiple models into a single platform. Understanding the differences between the two helps organizations choose the right database for their data strategy. Here’s a comparison table to help simplify your decision: **Aspect****Multi-model databases****Traditional databases****Data model support**Supports multiple models (document, key-value, graph, relational, etc.) in one systemTypically limited to one model (e.g., relational or key-value)**Flexibility**Adapts to changing data structures and diverse workloadsRequires rigid schemas and may need separate databases for different data types**Integration complexity**Simplifies architecture by reducing the need for multiple systemsOften needs external integration between different database types**Querying**Unified query layer supports multiple data modelsQueries are designed for a specific data model**Performance**Optimized for diverse workloads with built-in scalabilityMay require additional scaling solutions or specialized systems**Development speed**Speeds up development by reducing the need to manage multiple platformsSlower when working with diverse data sources**Use cases**Ideal for real-time analytics, complex applications, and hybrid workloadsWell suited for stable, structured, and transactional workloads**Cost and maintenance**Lowers operational overhead by consolidating systemsMay require more resources to manage multiple specialized databases ### Use cases for multi-model databases Multi-model databases are built to handle a variety of data types and workloads within a single platform, making them ideal for modern, data-intensive applications. Their ability to support multiple data models positions them well for industries and applications that demand both [flexibility](https://www.couchbase.com/use-cases/application-flexibility/) and high performance. Some of the specific ways organizations can use these platforms include: - **Real-time analytics:** Combine structured and unstructured data to [deliver fast, actionable insights](https://www.couchbase.com/use-cases/real-time-analytics/) without complex data pipelines. - **Customer 360 views:** Unify customer data from multiple sources, such as CRM systems, web activity, and transactions, into a single, cohesive model. - [IoT and edge applications:](https://www.couchbase.com/use-cases/edge-computing/) Efficiently store and process high-velocity sensor data alongside relational metadata. - **Fraud detection and risk management:** Use graph and document models together to identify complex relationships and detect anomalies in real time. - **Content management systems:** Manage documents, metadata, and user interactions in a single environment without needing separate databases. - **E-commerce personalization:** Leverage graph and key-value data to deliver personalized recommendations and improve user experience. - **Supply chain optimization:** Integrate real-time tracking, logistics data, and transactional information for better visibility and business decisions. ### Multi-model database challenges While multi-model databases offer flexibility and performance advantages, they also introduce new complexities that organizations need to consider. Managing multiple data models within a single platform can create unique operational, architectural, and skill-related challenges. Understanding these potential pain points early on is essential for successful planning, implementation, and scaling. Key challenges include: - **Operational complexity:** Supporting multiple data models often requires more sophisticated configuration, maintenance, and monitoring. - **Performance tuning:** Optimizing queries and [workloads](https://www.couchbase.com/resources/concepts/workloads/) across different models can be more difficult than tuning a single-model database. - **Skill set requirements:** Teams may need broader expertise to manage various data models, query languages, and indexing strategies. - **Integration with existing systems:** Adopting a multi-model database may require rethinking data pipelines and application architectures. - **Cost and resource management:** Running a single platform that supports multiple workloads can demand significant infrastructure and careful resource allocation. - **Vendor and ecosystem maturity:** Not all multi-model solutions offer the same level of tooling, support, or community resources as traditional databases. - **Security and governance:** Managing data protection, access controls, and compliance across multiple models adds additional layers of complexity. While these challenges require thoughtful planning, they also present opportunities to build more resilient, scalable, and future-ready data systems. With the right strategy, skilled teams, and proper governance, organizations can turn these complexities into strengths. ### Multi-model database examples Here are some examples of multi-model platforms that simplify operations and give teams the freedom to build scalable applications: - **Couchbase:** A distributed NoSQL database that supports document, key-value, and full-text search models, designed for high performance and [real-time applications](https://www.couchbase.com/blog/what-is-real-time-data/). - **ArangoDB:** A native multi-model database that combines graph, document, and key-value data models with a single query language. - **OrientDB:** A Java-based platform that blends graph and document models, often used for complex relationships and analytics. - **MarkLogic:** An enterprise-grade database supporting document, graph, and relational data models, often used for large-scale data integration. - **Azure Cosmos DB:** A globally distributed database service that supports multiple APIs and models, including key-value, document, and graph. - **Datastax Astra DB:** A cloud-native platform built on Apache Cassandra that extends support to multiple data models for flexible application development. ### Key takeaways and related resources As data environments grow and change, multi-model databases have become a key tool for simplifying infrastructure and increasing agility. By combining multiple data models into a single platform, they’ve helped reduce the need for separate systems and made it easier to build fast, scalable applications. These databases have also helped organizations tap into value from their data that they may not have had insight into otherwise. Here are the most important takeaways about multi-model databases to remember from this guide: #### Key takeaways - Multi-model databases support multiple data models within a single engine, reducing the need to manage separate systems. - They evolved from the limitations of traditional databases to meet demands for flexibility and scalability. - Their core capabilities include unified querying, high performance, flexible schema management, and integrated analytics. - Unlike traditional databases, multi-model platforms simplify architecture, improve agility, and support diverse workloads. - They power use cases that range from real-time analytics and IoT to personalization and fraud detection. - Challenges like operational complexity and performance tuning can be overcome with a well-thought-out strategy. - Platforms like Couchbase, ArangoDB, and Azure Cosmos DB are shaping how organizations build modern applications. To learn more about different types of databases, you can visit our [concepts hub](https://www.couchbase.com/resources/concepts/) and review the resources listed below: #### Related resources - [How Multimodel Databases Can Reduce Data Sprawl – Blog](https://www.couchbase.com/blog/how-multimodel-databases-can-reduce-data-sprawl/) - [Updating Sensor Data: Exploring Couchbase’s Multi-Model Options – Blog](https://www.couchbase.com/blog/updating-sensor-data-exploring-couchbases-multi-model-options/) - [Types of Databases – Concepts](https://www.couchbase.com/resources/concepts/types-of-databases/) - [Six Types of Data Models (With Examples) – Blog](https://www.couchbase.com/blog/types-of-data-models/) - [NoSQL Explained: What It Is, How It Works & Why It Matters – Resources](https://www.couchbase.com/resources/why-nosql/) ### FAQs **What types of data models can a multi-model database support?** A multi-model database can natively handle document, key-value, graph, relational, and sometimes time-series data within a single platform. **How does a multi-model database handle performance and scalability?** It uses optimized architectures, indexing, and built-in scalability features to manage diverse workloads and support high-performance applications. **Is a multi-model database suitable for enterprise applications?** Yes, multi-model databases are well suited for enterprise applications that require flexibility, real-time analytics, and integration of multiple data types. **How does security work in a multi-model database?** They provide comprehensive security features, including access controls, encryption, and compliance support, across all data models. **Can I easily migrate from a single-model database to a multi-model system? **Migration is possible but typically requires planning, data mapping, and adjustments to queries or application logic to leverage multiple models effectively. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Operational Analytics URL: https://www.couchbase.com/resources/concepts/operational-analytics/ ## Operational Analytics Operational analytics allows you to harness real-time data to make decisions fast [Use Couchbase Analytics](https://www.couchbase.com/products/analytics/) [Learn More](https://docs.couchbase.com/cloud/clusters/analytics-service/analytics-service.html)  ### What is operational analytics? Operational analytics uses real-time data from operational systems to inform the most immediate and appropriate action for any business situation. The data used for operational analytics typically comes from business systems such as POS (point of sale), ERP (enterprise resource planning), IoT (internet of things), and CRM (customer relationship management) systems. Operational analytics differs from business intelligence analytics, which uses historical information and complex algorithms to produce periodic reports for strategic decision-making. Instead, operational analytics makes insights available to business users in real time so they can use them to make decisions faster and take action immediately for the most significant impact. Because of its focus on immediacy, operational analytics can help improve any process where information comes fast and data changes rapidly. Such processes include customer support, retail merchandising, industrial manufacturing, agile development, and many others. This page will cover: - Why is operational analytics important? - Use cases for operational analytics - Operational analytics benefits - Operational analytics challenges - Couchbase Capella for operational analytics - The Couchbase Capella advantage ### Why is operational analytics important? Operational analytics is designed to help organizations make faster decisions using situational awareness. It enables employees to use business systems data to respond more effectively to events in real time. For example, in a service call center, a support agent can better decide how to handle a customer inquiry if they know the customer's demographics, account status, previous support cases, past purchases, and geographic location. This information, accessed during a live interaction, can inform the agent of the optimal response trajectory. Is the customer a gold level account holder? Then they get preferential treatment in the queue. Have they already engaged about the issue through other channels? Then they’re more likely to be dissatisfied, so it’s best to escalate the case proactively. By minimizing time to insight, operational analytics helps an organization take the correct actions quickly and mitigates problems caused by a lack of information. In many cases, predictive analytics are used to enhance operational analytics by predicting likely outcomes based on data. For example, in the call center scenario, a predictive algorithm could assess the caller's likelihood to purchase an upgrade based on their account status, age, purchase history, and location. The algorithm might also recommend an offer for the agent to make in real time. ### Use cases for operational analytics Operational analytics can be applied to nearly any complex or dynamic data-driven business process. Common use cases include: - Customer support - Fraud risk and detection - Retail point of sale cross-sell/upsell - Predictive maintenance - Marketing campaign optimization - Supply chain management - Manufacturing floor optimization - Fleet management - Hospital patient care ### Operational analytics benefits The ability to use relevant operational information in real time can benefit the business in a variety of ways. **Improved customer engagement** Based on the premise that customers respond positively to highly personalized service, many organizations apply operational analytics to customer-facing processes that guide employees through engagement steps. Making offers and recommendations based on a specific customer’s profile makes it easier to upsell that customer and create loyalty. By analyzing operational data in real time, an organization can also detect issues that cause customer dissatisfaction and take corrective action before customers are affected. **Improved business processes** By monitoring and analyzing the state of critical business systems as they operate, an organization can detect and correct issues before they become problematic. For example, an organization can address maintenance issues with a high-speed assembly line before they lead to equipment failure and costly downtime. **Increased productivity** Using data in real time as part of an operational process may eliminate the need to gather that information manually. And by gaining timely insight into potential issues, an organization can proactively mitigate problems, keep processes running smoothly, and maximize uptime. **Faster time to action** Because of its focus on providing information in the moment, operational analytics provides vital situational awareness that allows an organization to take the most beneficial action immediately. In comparison, traditional historical analysis is less impactful because it delays action to a future time. ### Operational analytics challenges The journey to successful operational analytics can be tricky because accessing data from multiple business systems for real-time analysis presents significant challenges. **Analyzing data without impacting operational workloads** Operational analytics requires data from systems that are critical to keeping the business running. For example, you need your POS system to process transactions quickly and accurately. But, if you’re also running analytic algorithms against the data on top of every transaction, you’re likely to overload the system, slowing it down and risking issues or failure. You need a way to analyze operational data without impacting the performance of systems that produce and use it. **Real-time access to operational data** To consolidate multiple data sources and minimize the impact on operational workloads, many organizations use ETL (extract, transform, load) processes that move data into a data warehouse where it’s analyzed. While this technique can be useful for isolating analytic workloads and reducing the impact on operational systems, it significantly delays time to insight. ETL routines must be developed carefully to maintain data quality during transfer, and they can take days or even weeks to complete. What's needed is a way to analyze operational data in place without the delays of moving it to another system. **Turning insight into action** While analytics generally excels at clarifying what has already happened, a big goal of operational analytics is to recommend what to do next. Adding predictive capabilities to the analytics workload often requires integrating another technology. Additional technology, however, makes the environment more complex and prone to delays. What's needed is a way to incorporate predictions and recommendations into analytics without complicating the technology stack. ### Couchbase Capella for operational analytics [Couchbase Capella](https://www.couchbase.com/products/capella/) is a cloud-native, distributed NoSQL document Database-as-a-Service (DBaaS) that combines multiple database models into a single technology. Capabilities include: - Processing of key-value data in memory for hyper-fast responsiveness - Distributed storage of JSON document data for flexibility and resilience - Mobile and IoT support - SQL query support - Full-text search - Eventing One of the most unique features of Couchbase Capella is its built-in analytics service. #### Couchbase Analytics – Isolating operational and analytics workloads without data movement [Couchbase Analytics](https://www.couchbase.com/products/analytics/) is a parallel data management capability for Couchbase Capella that uses a massively parallel processing (MPP) architecture to deliver insights at the speed of transactions. Couchbase Analytics is best suited for running large, complex queries involving data aggregations on large amounts of data. The Analytics Service automatically creates a shadow copy of the operational data housed in Couchbase Capella, isolating it specifically for analysis. Couchbase Analytics can also source data from AWS S3 and Azure Blob Storage. Because the Analytics Service data is inherently and automatically linked to the operational data, changes in the operational data are reflected in analytics data in real time. And because the shadow copy of data is isolated, you can query Analytics Service data without impacting operational workloads. [Read more about Couchbase Capella Analytics in this blog.](https://www.couchbase.com/blog/real-time-data-analytics-operational-data/) Couchbase Analytics also supports [user-defined functions](https://docs.couchbase.com/server/current/analytics/9_udf.html) (UDFs), which allow you to leverage machine learning algorithms to derive powerful insights from the data. With UDFs, trained ML models are called as functions in analytics queries that can evaluate the operational data and return predictions that are added to the result. [Read more about Couchbase Analytics UDFs for predictive analytics here.](https://www.couchbase.com/blog/ml-meets-nosql-integrating-python-user-defined-functions-with-n1ql-for-analytics/) #### Benefits of Couchbase Capella for operational analytics **Workload isolation** Operational query latency and throughput are protected from slowdowns caused by the analytical query workload. Capella accomplishes this without the complexity of operating a separate analytical database. **Data is always current, and no ETL is required** Couchbase Analytics uses [DCP](https://docs.couchbase.com/server/7.0/learn/clusters-and-availability/intra-cluster-replication.html#database-change-protocol) (database change protocol), a fast memory-to-memory protocol that Couchbase Capella nodes use to synchronize data. As a result, Couchbase Analytics runs on extremely current data without ETL. **Common data model** Couchbase Analytics natively supports the same rich flexible-schema document data model used for your operational data in Capella. You don’t have to force your data into a flat, predefined relational model to analyze it. ### The Couchbase Capella advantage With Couchbase Capella and the Analytics Service, your organization can have the best of both worlds: a scalable and resilient operational data platform and a fast, powerful analytics platform. Capella combines both into a single system that consumes less infrastructure and needs fewer copies of data, resulting in a [lower total cost of ownership](https://www.couchbase.com/tco/). - See how [Domino's Pizza](https://www.couchbase.com/customers/dominos/) uses Couchbase Analytics for real-time operational analytics to improve customer marketing. - Learn more about Couchbase Analytics in this [datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Analytics%20DataSheet%2010_30_18.pdf). - Check out the [Couchbase Analytics documentation](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/analytics-service.html). - [Try out Couchbase Capella for free](https://cloud.couchbase.com/sign-up). #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Public Cloud vs. Private Cloud URL: https://www.couchbase.com/resources/concepts/public-cloud-vs-private-cloud/ ## Public Cloud vs. Private Cloud Learn about the differences between public and private clouds [How Couchbase Fits In](https://www.couchbase.com/products/capella/) [Learn more](https://www.couchbase.com/ecosystem/cloud/)  ### Public cloud vs. private cloud overview This page will cover the following to help you better understand the differences between a public cloud and a private cloud: - What is a public cloud? - Advantages and disadvantages of a public cloud - What is a private cloud? - Advantages and disadvantages of a private cloud - What are hybrid clouds and multiclouds? - Choosing the right database for cloud computing - Why Couchbase is the best option for your cloud strategy - Conclusion Over the last decade, enterprises have been [shifting their technology infrastructures to the cloud](https://www.couchbase.com/resources/concepts/what-is-cloud-migration/) because the cloud brings economies of scale, the efficiency of infrastructure standardization, and the elasticity to adjust compute power in proportion to demand. All these benefits equate to cost savings and a more nimble business model. When considering cloud options, you first need to understand typical deployment models, which include public cloud, private cloud, hybrid cloud, and multicloud. The models are not mutually exclusive, and many organizations adopt a combination of cloud deployment models based on their unique needs. Which model or models you should employ will depend on your workloads, use cases, available resources, and requirements for availability and privacy. ### What is a public cloud? A public cloud is the most prevalent cloud computing deployment. The term “public cloud” refers to shared, on-demand compute infrastructure delivered by third-party cloud service providers (CSPs) such as [AWS](https://aws.amazon.com/), [Microsoft Azure](https://azure.microsoft.com), and [Google Cloud](https://cloud.google.com/). CSPs own and manage the underlying cloud resources such as servers, software, and storage. In a public cloud, organization tenants share access to services via the internet, and the cloud provider is responsible for maintaining the infrastructure and physical environment. Public cloud provider services are typically subscription based, and customers pay based on the computing resources they consume. ### Advantages and disadvantages of a public cloud Let’s take a look at some of the pros and cons of using a public cloud. #### Advantages of a public cloud: **Scale and elasticity** Public clouds provide the ability to adjust computing resources up or down on the fly to meet unpredictable workload demands. **High availability and reliability** Public cloud providers offer a huge global network of data centers to ensure continuous service even in the event of an outage. **Lower IT costs** If your organization uses a public cloud, you’re spared from purchasing hardware and don't have to incur the expense of installing and managing software yourself, which lowers IT costs. And because you only pay for what you use, you don’t end up paying for excess capacity. **Focus on core competencies** By offloading the burden of managing and maintaining hardware and software, your organization can focus its resources on business innovation instead of on technical infrastructure. #### Disadvantages of a public cloud: **Lack of control** When your organization offloads hosting and management of infrastructure, you essentially pass off to the cloud provider control over some things like security and granular configurations. **Security considerations** While the top cloud service providers offer stringent security, it comes as a “shared responsibility” that requires your organization to use specific cloud security services to ensure application and network security. **Unpredictable subscription costs** Unpredictable workloads can quickly become more expensive than expected when they experience unplanned spikes that consume excessive computing resources. **Data governance** Public clouds that run distributed computing environments across a global ecosystem may jeopardize compliance with data privacy and data residency regulations. This can be a serious consideration for organizations that handle sensitive data. ### What is a private cloud? A private cloud describes computing and storage infrastructure that is used by and dedicated to a single organization. With a private cloud, the data center is typically located on premises or co-located in an off-site data center. The hardware and software are owned and maintained by the organization, and services are accessed over a private network. Because it is owned and managed by a single organization, a private cloud can be optimized specifically for their requirements, and it allows them to run workloads in complete compliance with data privacy regulations. ### Advantages and disadvantages of a private cloud Let’s take a look at some of the pros and cons of using a private cloud. #### Advantages of a private cloud: **Flexibility** With a private cloud, your organization can customize the environment to precisely meet your specific business needs. **Control** Because your organization owns and manages the infrastructure and physical hardware, you have the utmost control over the entire environment. **Exclusivity** A private cloud is a dedicated environment with resources that are not shared and can be used only by your organization. **Security** A private cloud helps your organization ensure compliance with data privacy regulations by allowing you to tailor and monitor security for your applications. #### Disadvantages of a private cloud: **IT costs** Because your organization manages the entirety of the infrastructure (including hardware, software, and networking), you must assume the deployment and maintenance costs, which can be substantial depending on the workloads supported. **Scale limitations** Because compute and storage resources are limited to what your organization has procured, your private cloud typically offers a more finite resource footprint than a public cloud service provider. This makes it challenging, expensive, or even impossible to meet unpredictable demands. **Specialized skills are required** Maintaining a private cloud infrastructure goes beyond installing servers and networking, and requires the skills of specialists who are experts in cloud concepts, models, and technologies. ### What are hybrid clouds and multiclouds? Hybrid cloud and multicloud deployments are cloud architectures that combine public and/or private clouds in different ways to meet specific needs and requirements. #### Hybrid cloud A hybrid cloud blends the public and private cloud models. An organization runs some of its workloads in the public cloud for scale and elasticity and runs other workloads in a private cloud for greater control and data privacy. This mix offers the flexibility to accommodate unpredictable workloads for public-facing applications while also providing control and data governance for applications that handle sensitive data. For example, an organization might host its customer-facing web apps and field sales tools on a public cloud for greater scalability and the ability to throttle resources up or down according to traffic. Other applications, such as HR apps or financial systems, would run in a private cloud for better privacy, data security, and control. #### Multicloud Multicloud refers to a cloud architecture that spans multiple cloud storage technologies and infrastructure providers and may include both private and public clouds. Organizations use multicloud architectures to: - **Support multiple regions** – different regions may be supported by different cloud providers - **Reduce risk** – with a multicloud architecture, an organization can better ensure business continuity by rolling application processing from one provider to another in case of infrastructure-as-a-service (IaaS) failure - **Avoid public cloud vendor lock-in** – by running workloads on different cloud provider infrastructures, an organization can more easily and quickly transition from one provider to another if necessary ### Choosing the right database for cloud computing Given the distributed nature of cloud computing, and the various models your organization can employ, it’s critical to make sure the database you choose works well with cloud architectures. Important considerations include: **Distributed architecture and automatic data replication** Your data platform must be able to balance and distribute your data footprint across nodes, clusters, and regions to support the various cloud models and strategies. Automatic data replication provides redundancy, failover, and disaster recovery, as well as the consistency of data updates and changes being reflected instantly across the ecosystem. **Data isolation** In order to meet data privacy regulations, the database you use must be able to route and isolate data to the specific regions that meet your compliance requirements for that particular data. **Local proximity data processing ** To deliver the best possible user experience, a database must support the ability to distribute and store data in specific regions or zones that are nearest to a given concentration of users. This proximity reduces latency and provides superior performance for apps. **Containerization** Most cloud providers support containerization and orchestration for efficient and repeatable deployment of software solutions on their infrastructures. You should make sure your database is cloud native and able to take advantage of cloud provider containerization and orchestration features such as EKS for AWS or AKS for Azure. ### Why Couchbase is the best option for your cloud strategy [Couchbase](https://www.couchbase.com/) is ideally suited for cloud computing strategies and fits seamlessly into the various cloud models. Couchbase provides: **A geo-distributed, cloud-native architecture** Couchbase can be deployed on premises, in a private cloud, and across public cloud providers, including AWS, Azure, and Google Cloud. Couchbase provides elastic scalability and a shared-nothing architecture, stores data as flexible [JSON documents](https://www.couchbase.com/blog/json-database/), and supports [SQL](https://www.couchbase.com/products/n1ql/), making development easier and more familiar. Couchbase also provides full support for containerization and orchestration with [Couchbase Autonomous Operator](https://www.couchbase.com/products/operator/). **Cross data center replication (XDCR)** [Couchbase XDCR](https://docs.couchbase.com/cloud/clusters/xdcr/xdcr.html) is a built-in feature that automatically replicates data across Couchbase clusters, regardless of which cloud model they’re deployed on. This critical feature delivers: - **Failover and disaster recovery** – if a cluster fails for any reason, a separate cluster in the deployment can take over processing of the data - **Specificity** – filters and flexible replication controls allow an organization to choose exactly where data replication flows (e.g., syncing all user data across every cluster, but leaving geo-specific information isolated to corresponding regional clusters) - **Integrity** – built-in conflict resolution and auto-recovery ensure data replication is accurate every time - **Efficiency** – only data that is new or changed is replicated - **Data isolation** – replication data flow can be controlled to route and store data where it’s best suited for the use case and audience, such as within a specific locale for performance or data privacy needs **Database-as-a-Service (DBaaS)** [Couchbase Capella™](https://www.couchbase.com/products/capella/) is a fully managed and hosted version of Couchbase that runs on AWS, Azure, and Google Cloud, effectively offloading management of the database and freeing up the organization to focus on its core business. Capella provides a single control plane that manages clusters across data centers, regions, and cloud providers. It also uses XDCR to replicate data across clusters for consistency and integrity. ### Conclusion Couchbase was designed from its inception to be a cloud-native, developer-friendly, and enterprise-class database platform for modern applications. We’re ready to support your organization's cloud computing strategies, be they public, private, hybrid, or multicloud. #### Want to learn more? - Check out our [partner pages](https://www.couchbase.com/partners/find-a-partner/) for more information on our support for AWS, Azure, and Google Cloud - Read our blog to learn about [Couchbase in a hybrid cloud environment](https://www.couchbase.com/blog/hybrid-cloud-couchbase/) - Learn more about [Couchbase in a multicloud environment](https://www.couchbase.com/blog/multi-cloud-computing-strategy-couchbase/) - Read our blog to find out more about [cloud migration strategies](https://www.couchbase.com/blog/cloud-migration-strategy/) - Jumpstart your cloud journey by taking advantage of the [FREE trial of Couchbase Capella](https://cloud.couchbase.com/sign-up) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Real-Time Databases URL: https://www.couchbase.com/resources/concepts/real-time-databases/ ## Real-Time Databases Real-time databases collect and process data streams as they’re generated to provide immediate insights [Get Real-Time Insights](https://www.couchbase.com/products/analytics/) [Learn more](https://docs.couchbase.com/columnar/intro/intro.html)  ###### SUMMARY *A real-time database is built to process and deliver data with minimal delay, ensuring applications always work with the freshest information. Unlike traditional databases, they emphasize low latency, high throughput, scalability, and continuous availability, making them essential for time-sensitive use cases. Industries from finance to e-commerce, IoT, and healthcare rely on them to power fraud detection, personalized experiences, logistics tracking, and more. Different platforms, such as Couchbase, MongoDB, Redis, Cassandra, Firebase, and DynamoDB, offer trade-offs in performance, scalability, flexibility, and pricing. Choosing the right one depends on factors like workload performance, data models, security, integration, operational complexity, and long-term costs.* ### What is a real-time database? A real-time database is designed to collect, process, update, and deliver insights with minimal delay, allowing applications to respond almost instantly to new data. Unlike [traditional databases](https://www.couchbase.com/blog/relational-vs-non-relational-database/) that may process queries in batches or with noticeable lag, real-time systems are optimized for continuous input and rapid access. This capability makes them valuable to industries like financial services, e-commerce, logistics, and IoT, where immediate insights directly impact performance and outcomes. By emphasizing low latency and high availability, real-time databases lay the foundation for responsive, data-driven experiences. Keep reading this resource to learn more about features, real-time data examples, additional use cases, and how to choose a real-time database from a selection of widely used options. - Key features in real-time databases - Examples of real-time data - Real-time database comparison - How to choose a real-time database - Conclusion and resources - FAQs ### Key features in real-time databases Real-time databases are designed with features that surpass the capabilities of traditional databases. They ensure that data is ingested, processed, and made available almost instantly, allowing applications to always work with the most up-to-date information. From speed and reliability to scalability, these capabilities make real-time systems well suited for [time-sensitive use cases.](https://www.couchbase.com/use-cases/real-time-analytics/) **Key features in real-time databases include:** - **Low-latency performance:** Delivers responses within milliseconds to support immediate decision making. - **High throughput:** Manages large volumes of concurrent reads and writes without performance degradation. - **Scalability:** Adapts to growing [workloads](https://www.couchbase.com/resources/concepts/workloads/) and data streams by scaling horizontally across nodes. - **High availability:** Ensures consistent uptime and [fault tolerance](https://www.couchbase.com/blog/high-availability-vs-fault-tolerance/) through replication and failover mechanisms. - **Data consistency models:** Offers options for balancing speed with accuracy, such as eventual or strong consistency. - **Real-time analytics support:** Integrates with analytical workflows to generate insights as events occur. - **Flexible data handling:** Manages structured, semi-structured, and unstructured data for diverse applications. ### Examples of real-time data From daily routines to complex business processes, real-time data quietly powers many of the technologies and services we depend on. Below are some examples that highlight where it plays the most critical role: - **[Financial transactions](https://www.couchbase.com/use-cases/financial-services/):** Payments, trades, and account activity must be captured and processed instantly to prevent fraud and provide accurate balances. - **[E-commerce activity](https://www.couchbase.com/use-cases/retail-and-ecommerce/):** Inventory updates, cart changes, and personalized recommendations rely on immediate access to the latest customer actions. - **[IoT sensor data](https://www.couchbase.com/use-cases/edge-computing/):** Devices in manufacturing, healthcare, and smart homes continuously generate readings that need to be processed in real time. - **[Social media interactions](https://www.couchbase.com/use-cases/high-tech/):** Likes, shares, and comments are updated instantly to keep users engaged and platforms responsive. - **[Logistics and transportation](https://www.couchbase.com/use-cases/manufacturing-and-logistics/):** Shipment tracking, route optimization, and fleet monitoring depend on real-time location and status updates. - **[Streaming services](https://www.couchbase.com/use-cases/media-and-entertainment/):** Video, music, and gaming platforms use real-time data to adjust quality, manage sessions, and personalize user experiences. - **[Healthcare monitoring](https://www.couchbase.com/use-cases/healthcare/):** Wearables and medical devices generate real-time patient data that supports faster diagnoses and timely interventions. ### Real-time database comparison Choosing the right real-time database depends on how well it balances speed, scalability, flexibility, and ease of integration with existing systems. Some platforms are optimized for very low-latency reads and writes, while others excel at horizontal scalability or support for multiple data models. Factors such as [consistency guarantees](https://www.couchbase.com/resources/concepts/data-consistency/), deployment options, and ecosystem integrations also play a significant role in determining the best fit. Ultimately, organizations should carefully weigh the trade-offs between performance, availability, and complexity before making a final decision. Below is a comparison of popular real-time databases that highlights key differentiators: **Databases****Strengths****Limitations****Best suited for****Couchbase**Flexible JSON document model, high throughput, built-in caching, mobile and edge support, SQL++ query languageCan require careful tuning at scaleLow-latency, multi-model use cases; mobile and distributed apps**MongoDB**Widely adopted, strong developer tooling, flexible document modelPerformance can degrade under heavy concurrent workloads without shardingGeneral-purpose apps, flexible schema needs**Redis**Extremely low latency in-memory operations, publish-subscribe (pub/sub) supportPrimarily key-value; limited querying; persistence options add complexityCaching, messaging, real-time session management**Cassandra**Highly scalable, fault tolerant, excellent for write-heavy workloadsComplex to manage; the eventual consistency model may not fit all use casesIoT, time-series, globally distributed deployments**Firebase Realtime Database**Easy integration with mobile and web apps, strong developer experienceLimited query capabilities, scalability challenges for very large datasetsChat apps, collaborative tools, rapid prototyping**Amazon DynamoDB**Fully managed, highly available, integrates tightly with the AWS ecosystemCost can scale quickly; vendor lock-inCloud-native applications, serverless architectures ### How to choose a real-time database Selecting the right real-time database depends on your organization’s priorities, workloads, and long-term goals. While every option offers low-latency performance, the best fit will depend on how it balances scalability, [data models](https://www.couchbase.com/blog/types-of-data-models/), cost, and ecosystem integration. By considering the factors below, teams can make a more informed choice that aligns with both technical and business needs. **Key considerations when choosing a real-time database:** #### Performance requirements Every real-time system promises speed, but not all deliver the same level of throughput, latency, or consistency. If your workload involves heavy concurrent writes or strict consistency requirements, you’ll want a database optimized for those patterns. Evaluating benchmark performance under conditions similar to your own is one of the most effective ways to validate fit. #### Scalability and availability Applications that support large user bases or global deployments require a database that can scale horizontally with minimal downtime. Look for built-in features such as [replication](https://www.couchbase.com/resources/concepts/data-replication/), [sharding](https://www.couchbase.com/resources/concepts/what-is-database-sharding/), and automatic failover that keep systems available even in the event of failure. This ensures your database grows alongside your business without major re-architecture. #### Data model flexibility Different databases excel at different data structures. Document databases handle semi-structured JSON well, key-value stores are ideal for ultra-fast lookups, and multi-model platforms can adapt to multiple workloads at once. Understanding how your data will evolve is crucial when it comes to choosing a model that won’t limit your options later. #### Security and compliance Real-time databases often manage sensitive data, making security features non-negotiable. Encryption at rest and in transit, role-based access control, and auditing capabilities are critical for regulated industries. Because of this, compliance with standards such as GDPR, HIPAA, or PCI-DSS should be considered during the evaluation process. #### Integration ecosystem A database rarely operates in isolation; it needs to connect with your analytics stack, [cloud provider](https://www.couchbase.com/blog/managed-cloud-services/), and developer tooling. Some real-time databases provide deep integrations with popular frameworks or cloud-native services, making them easier to adopt and extend. Choosing one that aligns with your existing ecosystem makes this process less complex and accelerates time to value. #### Operational complexity Some platforms are easy to get started with but become harder to manage as they scale, while others call for upfront expertise but are more reliable in the long run. Consider your team’s operational capacity for monitoring, scaling, and tuning the database. Managed services can help reduce overhead, but often require giving up some level of control. #### Pricing and licensing Cost models can vary from open source solutions with community support to enterprise editions and fully managed cloud services. Usage-based pricing may be attractive for startups, but it can grow quickly as data volumes increase. Understanding both short-term affordability and long-term [total cost of ownership](https://www.couchbase.com/blog/how-to-calculate-tco/) helps avoid surprises down the road. ### Conclusion and resources Real-time databases are essential for powering applications that demand instant data processing and responsiveness. By prioritizing low latency, high availability, and scalability, these systems allow businesses to act on the most up-to-date information, whether that involves processing financial transactions, updating e-commerce inventories, or monitoring IoT devices. Their capacity to manage diverse data types and deliver real-time insights cements their role as a vital part of today’s digital infrastructure. To learn more about real-time data, you can visit our [concepts hub](https://www.couchbase.com/resources/concepts/) and review the resources listed below: #### Resources - [What Is Real-Time Data? Types, Benefits, and Limitations – Blog](https://www.couchbase.com/blog/what-is-real-time-data/) - [Types of Databases – Concepts](https://www.couchbase.com/resources/concepts/types-of-databases/) - [Columnar Database Use Cases and Examples – Blog](https://www.couchbase.com/blog/columnar-database-use-cases/) - [What Is Zero-ETL? – Concepts](https://www.couchbase.com/resources/concepts/zero-etl/) ### FAQs **How do you store real-time data?** Real-time data is typically stored in databases optimized for low-latency writes and reads, often utilizing in-memory caching, replication, and distributed architectures to keep information instantly accessible. **What is the difference between real-time databases and traditional databases? **Traditional databases process queries in batches or with noticeable lag, while real-time databases ingest, update, and deliver results almost instantly. **Is Couchbase a real-time database?** Yes, Couchbase is a real-time, NoSQL database that supports low-latency operations, high throughput, and built-in caching, making it well suited for responsive applications. **Are real-time databases always NoSQL?** No. While many real-time databases are NoSQL because of the database type’s inherent flexibility and speed, some relational databases can be configured for real-time performance with the right architecture. **Which database is best for real-time applications?** The best database depends on your specific requirements, such as latency tolerance, data model flexibility, scalability needs, and deployment environment. Rather than a single “best” option, the right choice is the one that aligns most closely with your workload and business priorities. **Are real-time databases secure for storing sensitive data?** Yes, most modern real-time databases include encryption, access controls, and compliance features; however, security ultimately depends on proper configuration and effective governance. **Do real-time databases work offline?** Some, such as Couchbase Mobile or Firebase, offer offline sync capabilities, while others are designed primarily for always-connected environments. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Scalability in Cloud Computing URL: https://www.couchbase.com/resources/concepts/scalability-in-cloud-computing/ ## Scalability in Cloud Computing Cloud scalability refers to your infrastructure’s ability to scale computing resources up or down as needed [Get Automated Scaling](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/products/capella/)  ### What is scalability in cloud computing? Scalability in cloud computing refers to the ability of a system to handle increasing workloads by dynamically adding resources such as processing power, storage, and network capacity. It ensures that a [cloud service](https://www.couchbase.com/blog/managed-cloud-services/) can grow seamlessly to accommodate more users or higher demand without compromising performance. Scalability can be vertical (scaling up), where resources are added to a single server; horizontal (scaling out), where additional servers or nodes are added to distribute the load; or diagonal (hybrid), which combines both vertical and horizontal scaling methods. The rest of this page covers: - The importance of cloud scalability - Types of scaling in the cloud - Cloud scalability challenges - How scalability is achieved in cloud computing - How to measure cloud scalability - Conclusion and additional resources - FAQ Keep reading to learn more about scalability in cloud computing. ### The importance of cloud scalability Cloud scalability allows businesses to be more agile, cost-effective, and resilient. It’s a key factor that makes cloud computing an attractive option for businesses of all sizes. Here are some of the reasons scalability is important: - **Cost-efficiency:** Scalability allows businesses to pay only for the resources they use, helping minimize costs associated with overprovisioning and underutilization. This pay-as-you-go model ensures companies can manage their budgets more effectively and allocate funds to other critical business areas. - **Performance optimization:** Scalability ensures that applications can handle increasing loads without degradation in performance. This is essential for maintaining a positive user experience, especially during peak usage times, and it supports business continuity and operational efficiency. - **Flexibility and agility:** Scalable cloud solutions enable businesses to respond quickly to changing market conditions and demands. Whether experiencing sudden spikes in traffic or gradual growth, companies can adjust their resources in real time, ensuring they remain competitive and capable of meeting customer needs. - **Business growth:** As businesses expand, their IT needs also grow. Cloud scalability supports this growth by providing the necessary resources without requiring significant upfront investments in new hardware. This scalability ensures that IT infrastructure can grow in tandem with the business. - **Disaster recovery and high availability:** Scalable cloud architectures often include built-in redundancy and failover capabilities that enhance reliability and availability. In the event of a failure, resources can be dynamically reallocated to minimize downtime and ensure continuous service delivery. Now that we’ve reviewed the importance of cloud scalability, let’s explore different types of scaling and their main characteristics. ### Types of scaling in the cloud In cloud computing, there are three primary types of scaling: vertical, horizontal, and diagonal scaling. Each type addresses different aspects of resource management and performance optimization. #### Vertical scaling (scaling up) Vertical scaling involves adding more power to an existing server. This process can include increasing CPU, RAM, or storage capacity. **Advantages** - Simple to implement. - No code changes are required. **Disadvantages** - Limited scalability: The number of resources that can be added to a single server is physically limited. - Potential downtime: Scaling a server up or down can lead to downtime while the changes are applied. **Example of vertical scaling** - Upgrading a server from 8GB to 16GB of RAM or from a dual-core to a quad-core processor. #### Horizontal scaling (scaling out) Horizontal scaling involves adding more servers or instances to distribute the load across multiple machines. **Advantages** - Highly scalable: You can add as many servers as needed to meet demand. - Improved performance: By distributing the workload across multiple servers, you can improve the overall performance of your application. - Increased availability: If one server fails, the others can pick up the slack, minimizing or eliminating downtime. **Disadvantages** - More complex to implement: Horizontal scaling can be more complex to implement than vertical scaling because it requires managing multiple servers. - Potential for code changes: Your application may need to be modified to work with a horizontally scaled architecture. **Example of vertical scaling** - Configuring a horizontal autoscaler to scale instances when CPU usage reaches 90%. Diagonal scaling combines vertical and horizontal scaling methods. For example, you could start with a single server and vertically scale it up to meet your initial needs. Then, as your workload grows, you could horizontally scale by adding more servers. Diagonal scaling is particularly useful for maintaining a balance between the limitations of vertical scaling and the extensive resource distribution capabilities of horizontal scaling, ensuring that systems can handle varying workloads effectively. ### Cloud scalability challenges Now that we’ve discussed the importance of scalability and types of scaling, let’s review the challenges you should be aware of as you navigate the process of achieving scalability and measuring the effectiveness of your cloud resources: - **Complexity:** Managing a large and distributed cloud infrastructure can be complex, especially for organizations with limited experience or expertise. This complexity can involve: 1. Increased number of resources: As you scale, you’ll manage more [virtual machines (VMs)](https://docs.couchbase.com/server/current/install/best-practices-vm.html), storage units, and services, requiring robust monitoring and configuration practices. 2. Security concerns: A wider attack surface comes with a larger infrastructure. Securing a vast network of resources requires vigilance and a well-defined cloud security strategy. - **Interoperability:** Scalability challenges can arise when using multiple cloud providers with different tools and APIs. Integrating and managing resources across these platforms can be complex. - **Cost management:** While cloud scalability offers pay-as-you-go benefits, uncontrolled scaling can lead to unexpected costs. It’s crucial to monitor resource usage and implement cost-optimization strategies like autoscaling and reserved instances to avoid bill shock. - **Data management:** Scalability can magnify data management challenges. As data volumes grow, ensuring proper data organization, governance, and security becomes increasingly important. - **Vendor lock-in:** Overreliance on a single cloud provider can limit your ability to scale effectively or switch providers in the future. Consider a [multicloud](https://www.couchbase.com/resources/concepts/what-is-multicloud/) strategy or [hybrid cloud](https://www.couchbase.com/blog/multi-cloud-vs-hybrid-cloud-differences/) approach to mitigate vendor lock-in. - **Performance bottlenecks:** Not all applications scale perfectly. Scaling limitations can arise due to database architecture, application design, or network bandwidth limitations. Identifying potential bottlenecks and optimizing your application for horizontal scaling is essential. ### How scalability is achieved in cloud computing Scalability in cloud computing is achieved through several mechanisms and technologies, enabling dynamic adjustment of resources to meet changing demands. Here’s how scalability can be achieved: - **Virtualization:** This is the foundation for cloud scalability. Physical servers are divided into virtual machines, which are essentially software representations of servers. VMs are highly flexible and independent, allowing them to be easily provisioned, scaled, and migrated. Using VMs eliminates the need to manage physical hardware, making resource allocation and scaling much faster and more efficient. - **Distributed systems architecture:** Cloud environments are built on [distributed systems](https://www.couchbase.com/blog/distributed-applications/) where workloads are divided and processed across multiple servers. This parallel processing capability allows for horizontal scaling by adding more VMs or servers to handle increased demand. - **Elastic provisioning:** Cloud providers offer elastic provisioning, which allows you to request resources (VMs, storage, etc.) on demand and release them when they’re not needed. Elastic provisioning eliminates the need for upfront investment in hardware and allows you to pay only for what you use. - **Load balancing:** Cloud providers use load balancers to ensure optimal performance by distributing incoming traffic across multiple servers. This prevents any single server from becoming overloaded and maintains application responsiveness even during surges in demand. - **Autoscaling:** Many cloud platforms offer autoscaling features that automatically adjust resources based on predefined rules or metrics. This allows for automatic scaling up during peak periods and scaling down during low-traffic times to optimize resource utilization and cost efficiency. - **Microservices architecture:** Adopting a [microservices architecture](https://www.couchbase.com/blog/microservices-development-best-practices/) allows applications to be divided into small, independently deployable services. Each microservice can be scaled individually based on its specific demand, providing fine-grained control over resource allocation and enhancing overall scalability. ### How to measure cloud scalability Measuring cloud scalability involves assessing how effectively your cloud resources handle increasing or decreasing workloads. Here’s a breakdown of what you should keep in mind: **Performance metrics** - Response time: This measures how long it takes for your application to respond to user requests. Ideally, response times should remain consistent even during scaling events. - Throughput: This refers to the number of requests your application can process per unit of time. During scaling, throughput should increase proportionally to added resources. - Resource utilization: CPU, memory, and storage usage on your cloud instances should be monitored. Ideally, usage shouldn’t reach peak capacity during scaling. **Scalability testing** - Conduct simulated load tests to mimic real-world usage patterns and measure your application’s performance under increased pressure. This helps identify bottlenecks and areas for improvement in your scaling strategy. - Perform horizontal scaling tests by adding VMs and monitoring how the application distributes workload and maintains performance. - Consider vertical scaling tests to assess the impact of adding resources to a single instance on performance. **Cost-efficiency** - Track cloud resource costs associated with scaling. Ideally, costs should increase and decrease proportionally to resource usage when scaling up and down. - Analyze the cost-effectiveness of scaling approaches. In some cases, vertical scaling might initially be cheaper for small workloads, while horizontal scaling becomes more cost-efficient for larger workloads. **Monitoring and alerting** - Continuously [monitor key metrics using cloud provider tools](https://www.couchbase.com/blog/cloud-monitoring/) or third-party monitoring solutions. - Set up alerts to notify you of potential issues like performance degradation or resource bottlenecks during scaling events. This allows you to intervene proactively to make adjustments to your scaling strategy. ### Conclusion and additional resources By strategically scaling resources up or down, you can optimize spending, respond quickly to changing demands, ensure a smooth user experience, and maintain business continuity. However, it’s crucial to be aware of the challenges associated with managing a complex cloud infrastructure and implement best practices to ensure security, cost optimization, and efficient data management. There’s no one-size-fits-all approach to cloud scaling, and the best method depends on your unique situation. Consider these factors: Is your workload consistent or unpredictable? How critical is high performance for your application? And what’s your budget for scaling resources? You can use these resources to learn more about scaling: [Database scalability](https://www.couchbase.com/resources/concepts/database-scalability/) [Your guide to scaling microservices](https://www.couchbase.com/blog/scaling-microservices/) [Multi-dimensional scaling introduction](https://www.couchbase.com/multi-dimensional-scalability-overview/) [App scaling (what it is and how to do it)](https://www.couchbase.com/blog/app-scaling/) To discover even more about cloud computing and scalability, explore [our database concepts hub](https://www.couchbase.com/resources/concepts/). ### FAQ **What does scalability mean in cloud computing?** Scalability in cloud computing refers to the ability to easily adjust resources like storage and processing power. You can increase resources to handle surges in demand or decrease them to save costs during slower periods. This on-demand flexibility helps businesses be more agile and cost-effective. **What is cloud scalability vs. elasticity?** Cloud scalability is like building with Legos – you add more pieces (resources) as your needs grow. Elasticity is more flexible, like stretching a rubber band – resources automatically adjust up or down to meet fluctuating demands in real time, ensuring optimal use and cost-efficiency. Both are beneficial for cloud users. **How does scalability work with cloud computing?** Scalability in cloud computing works by dynamically adjusting resources to accommodate changing workloads. Cloud providers offer features like autoscaling to automatically add or remove resources based on demand, and [load balancing](https://www.couchbase.com/resources/concepts/what-is-load-balancing/) to distribute incoming traffic across multiple servers. **What are the three main components of scalability?** Hardware scalability optimizes infrastructure by adding more powerful resources like CPUs or RAM. Software scalability enhances application architecture to efficiently use available hardware without performance degradation. Operational scalability implements processes, automation, and monitoring to effectively manage and maintain scalable systems. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Semantic Caching URL: https://www.couchbase.com/resources/concepts/semantic-caching/ ## Semantic Caching Semantic caching improves application performance by storing and understanding the meaning of similar queries [Install Couchbase + LangChain package](https://www.couchbase.com/developers/integrations/langchain/) [Learn more](https://www.couchbase.com/blog/faster-llm-apps-semantic-cache-langchain-couchbase/)  ###### SUMMARY *Semantic caching improves query efficiency by storing and retrieving results based on meaning rather than exact text matches. Unlike traditional caching, which relies on identical queries, semantic caching leverages vector embeddings and similarity search to find and reuse relevant data. This technique is particularly beneficial in large language models (LLMs) and retrieval-augmented generation (RAG) systems, where it reduces redundant retrievals, lowers computational costs, and enhances scalability. By implementing semantic caching, organizations can improve search performance, optimize AI-driven interactions, and deliver faster, more intelligent responses.* ### What is semantic caching? Caching is important for retrieving data quickly by temporarily storing frequently accessed information in a fast-access location. However, traditional caching relies on exact query matches, making it inefficient for dynamic and complex queries. Semantic caching solves this problem by storing results based on meaning rather than just exact query matches. It not only stores and retrieves raw data but also allows systems to understand the relationships and meaning within the data. This resource will explore key concepts in semantic caching, compare it to traditional caching, review use cases, and discuss how it works in large language models (LLMs) and retrieval-augmented generation (RAG) systems. Keep reading to learn more. - Key semantic caching concepts to know - Semantic caching vs. traditional caching comparison - How semantic caching works with LLMs - How semantic caching works in RAG systems - Use cases for a semantic cache system - Key takeaways ### Key semantic caching concepts to know Understanding caching mechanisms that contribute to enhanced performance in semantic search is essential. Here are the main concepts you should familiarize yourself with: - **Vector embedding storage:** Instead of caching raw queries, [semantic search systems](https://www.couchbase.com/blog/what-is-semantic-search/) store vector representations of queries and responses, enabling fast similarity-based retrieval. - **Approximate nearest neighbor (ANN) indexing:** This technique speeds up search by quickly identifying cached results most similar to a new query. - **Cache invalidation:** Ensures cached results stay relevant by refreshing outdated entries based on predefined time-to-live (TTL) settings or content updates. - **Adaptive caching:** Dynamically adjusts cache storage based on query frequency and user behavior to maximize efficiency. - **Hybrid caching strategies:** Combines [traditional keyword-based caching with semantic caching](https://www.couchbase.com/blog/hybrid-search/) for a comprehensive and effective approach. Mastering these concepts allows organizations to deliver faster, smarter, and more cost-effective search experiences. ### Semantic caching vs. traditional caching comparison Now that we’ve done a high-level overview of semantic caching and reviewed core concepts, let's explore the differences between semantic caching and traditional caching in the table below: **Aspect****Semantic caching****Traditional caching**Caching strategyStores query results based on their meaning and structure.Stores exact query results or full objects.Data retrievalCan retrieve partial results and recombine cached data for new queries.Retrieves cached data only when there's an exact match.Cache hitsHigher likelihood due to partial result reuse.Lower if queries are not identical.Data fragmentationStores and manages smaller data fragments efficiently.Stores whole objects or responses, leading to redundancy.Query flexibilityAdapts to similar queries by using cached data intelligently.Only serves the same query result.SpeedOptimized for structured queries, reducing database load.Fast for identical requests but less efficient for dynamic queries.ComplexityRequires query decomposition and advanced indexing.Simpler implementation with direct key-value lookups.ScalabilityMore scalable for complex databases with frequent queries.Works well for static content caching but struggles with dynamic queries.Use casesDatabase query optimization, semantic search, and AI-driven applications.Web page caching, API response caching, and content delivery networks (CDNs). ### How semantic caching works with LLMs [LLMs](https://www.couchbase.com/blog/large-language-models-explained/) use semantic caching to store and retrieve responses based on meaning, not just exact text matches. Instead of checking if a new query is the same as a previous one, semantic caching uses embeddings (vector representations) to find similar queries and reuse stored responses. Here’s how it works: #### Query embedding generation Each incoming query is converted into a [vector embedding](https://www.couchbase.com/blog/what-are-vector-embeddings/) (a numerical representation that captures its semantic meaning). #### Similarity search Instead of searching for identical queries, the system uses ANN algorithms to compare the new query's embedding to those stored in the cache. This enables the cache to return [semantically similar results](https://www.couchbase.com/blog/vector-similarity-search/), even if the wording slightly differs. #### Cache storage Cached entries typically include the original query, its embedding, and the model’s response. Metadata like timestamps or usage frequency may also be stored to manage expiration and relevance. #### Cache retrieval When a new query arrives, the system performs a similarity check. If a sufficiently similar query is found in the cache (based on a similarity threshold), the stored response is returned instantly. #### Cache invalidation and refresh To ensure accuracy, cached data is periodically refreshed or invalidated based on TTL policies, content updates, or shifting data trends. By caching responses for semantically similar queries, LLMs can deliver faster responses, reduce compute costs, and improve scalability. This is especially useful in applications with repetitive or predictable queries. ### How semantic caching works in RAG systems Semantic caching improves efficiency in [RAG systems](https://www.couchbase.com/blog/an-overview-of-retrieval-augmented-generation/) by reducing redundant retrieval operations and optimizing response times. Instead of always querying external knowledge sources (such as vector databases or document stores), semantic caching allows the system to reuse previously generated responses based on query similarity. Here’s a more detailed breakdown of this process: #### Query embedding and similarity matching Initially, each incoming query is transformed into a vector embedding that captures its semantic meaning. From there, the system searches for similar embeddings in the cache using ANN search. #### Cache hit vs. cache miss **Cache hit:** If a semantically similar query is found within a predefined similarity threshold, the cached retrieved documents or final response can be used directly, avoiding a costly retrieval step. **Cache miss:** If no similar query exists in the cache, the system performs a fresh retrieval from external knowledge sources, generates a response, and stores it in the cache for future use. #### Caching retrieved documents vs. final responses **Retrieval caching:** Stores retrieved chunks from a vector database, reducing database queries while still allowing dynamic response generation. **Response caching:** Stores the final LLM-generated response, skipping both retrieval and generation for repeated queries. #### Cache invalidation and refresh Cached data is periodically refreshed to prevent outdated responses, using techniques like TTL expiration, content updates, or popularity-based eviction policies like Least Recently Used (LRU). **Overall benefits of semantic caching in LLMs and RAG systems include:** - Avoiding repeated retrieval and generation with reduced latency. - Lowering computational costs through database query minimization and LLM inference. - Enhancing scalability for high-volume applications like chatbots, search engines, and [enterprise knowledge assistants (EKAs)](https://www.couchbase.com/blog/agentic-ai/). ### Use cases for a semantic cache system A semantic cache system improves efficiency by reusing results based on meaning rather than exact matches. This is especially useful in applications that involve natural language processing, search, and AI-driven interactions. #### Search engines Google uses semantic caching to speed up searches by storing embeddings of past queries. When users enter similar searches, Google retrieves cached results instead of performing a full search, improving response time and reducing processing costs. #### E-commerce and product search Amazon caches product search embeddings to suggest relevant items quickly. For example, if a user searches for “wireless headphones,” the system checks for similar past searches and retrieves results from the cache instead of querying the database again. #### Recommendation systems Netflix and Spotify cache user preferences and watch/listen history using semantic embeddings. If two users have similar tastes, the system retrieves cached recommendations rather than generating new ones, optimizing performance and saving computing resources. #### Chatbots and virtual assistants ChatGPT and other AI chatbots cache frequently asked questions (FAQ, general knowledge, coding queries) to prevent redundant LLM processing. For example, if a user asks, “Explain quantum computing,” a cached response may be used instead of generating a new one from scratch. ### Key takeaways Semantic caching enhances efficiency, speed, and cost-effectiveness in [AI-driven systems](https://www.couchbase.com/use-cases/artificial-intelligence/) by reusing relevant results instead of performing redundant queries. In RAG-based applications, it reduces retrieval latency, optimizes database and API calls, and improves user experience by intelligently handling paraphrased queries. Implementing semantic caching with vector databases, [embedding models](https://www.couchbase.com/blog/embedding-models/), and caching strategies can significantly boost performance in chatbots, search engines, and enterprise knowledge systems. Here are concrete next steps you can take to utilize semantic caching: - Integrate a semantic cache layer into retrieval workflows. - Select the right vector database. - Fine-tune cache expiration. - Experiment with hybrid caching (semantic and keyword-based). - Evaluate cache efficiency using real-world queries. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Semi-Structured Data URL: https://www.couchbase.com/resources/concepts/semi-structured-data/ ## Semi-Structured Data Semi-structured data are datasets that contain elements of structured and unstructured data [Store Semi-Structured Data](https://www.couchbase.com/products/capella/) [Learn how NoSQL helps](https://www.couchbase.com/resources/why-nosql/)  ### What is semi-structured data? Semi-structured data refers to data not captured or formatted in conventional ways. It doesn’t follow the tabular structure associated with relational databases or other forms of data tables because it doesn’t have a fixed schema. However, the data is not completely raw or unstructured and does contain some structural elements such as tags and metadata. These elements establish hierarchies of records and fields, making it easier to analyze. While semi-structured data can be more challenging to work with than structured data, it offers greater flexibility and adaptability, making it a valuable tool for data analysis and management. This page covers: - What is the difference between structured, unstructured, and semi-structured data? - Characteristics of semi-structured data - Semi-structured data examples - Benefits and challenges of semi-structured data - Techniques for analyzing semi-structured data - Semi-structured data tools - Conclusion ### What is the difference between structured, unstructured, and semi-structured data? The following comparisons explain what makes semi-structured data different from unstructured and structured data. #### Semi-structured data vs. unstructured data [Unstructured data](https://www.couchbase.com/resources/concepts/unstructured-data/) is information that doesn’t have a predefined format or schema, so it can’t be stored in a traditional relational database. Semi-structured data is unlike unstructured data in that it has some structural elements, such as tags and metadata, that impose an organizational hierarchy of records and fields within the data. #### Semi-structured data vs. structured data Semi-structured and structured data are distinguished by two primary characteristics: schema and data structure. Unlike structured data, semi-structured data doesn’t require a prior schema definition, which makes it more flexible for data evolution. Also, semi-structured data supports a structure that contains a nested data hierarchy, whereas structured data is in a flat table. The nested structure makes semi-structured data an ideal format for working with data received from IoT devices. ### Characteristics of semi-structured data - It doesn’t conform to a data model but has some structure - It doesn't need a fixed schema before storage, which allows for greater flexibility in terms of the structure and kinds of data that can be stored - It contains metadata used to group data and organize it in a hierarchy - It can’t be stored in the form of rows and columns in a relational database ### Semi-structured data examples Semi-structured data is becoming increasingly common as organizations collect and process more data from various sources like social media and IoT devices. Examples of semi-structured data include: **XML documents:** This is one of the most popular semi-structured data formats. XML is a versatile and easy-to-use markup language that allows users to define tags and attributes required for storing data hierarchically. **JSON:** JSON is used to collect semi-structured data from IoT devices, web browsers, and smartphones, and then organize it into batches and transfer it to a [data platform](https://www.couchbase.com/resources/concepts/data-platforms/). **HTML code, graphs and tables, and emails** are other examples of semi-structured data often found in object-oriented databases. ### Benefits and challenges of semi-structured data Flexibility is the greatest strength of semi-structured data, but it also introduces some issues you won’t find with structured data. Here are the most significant benefits and challenges: #### Benefits - Flexible and simpler to scale compared to structured data - Adaptable to evolving data sources - Self-describing nature ensures that the context and meaning of data are embedded within the data, aiding in understanding and interpretation - Semi-structured data balances easy human inspection and efficient computational processing, making it suitable for a wide range of applications, from web services to data analytics #### Challenges - The lack of a fixed schema can lead to [scalability issues](https://www.couchbase.com/resources/concepts/database-scalability/) - Querying and extracting insights can be challenging and time-consuming, often requiring specialized tools and expertise to process the data effectively - Flexibility can lead to inconsistencies in data representation, making aggregation and analysis difficult due to variations in structure or missing elements ### Techniques for analyzing semi-structured data You can use the following techniques to analyze semi-structured data: - Graph-based modeling - Extensible markup language (XML) - Exploratory data analysis - Pattern recognition - Text analytics - Sentiment analysis - Anomaly detection ### Semi-structured data tools You can store, process, and analyze semi-structured data using various tools. For example: - NoSQL databases like Couchbase and MongoDB™ are designed to handle semi-structured data - You can use XML and graph-based modeling to define attributes, exchange information, and index data in a hierarchical order ### Conclusion [Non-relational databases](https://www.couchbase.com/blog/relational-vs-non-relational-database/), or [NoSQL databases](https://www.couchbase.com/resources/why-nosql/), are becoming increasingly popular due to their ability to handle semi-structured or unstructured data. They use a variety of data models to accommodate diverse data types and structures, making them well suited for handling large, complex datasets that may evolve. Couchbase is a distributed database that supports both key-value and document data models. It’s designed for high scalability, performance, and availability and supports features such as auto-sharding, in-memory caching, and full-text search. [Couchbase is well suited](https://www.couchbase.com/products/capella/) for handling large datasets and high write throughput, making it popular for e-commerce, gaming, and social media applications. Visit our [Concepts Hub](https://www.couchbase.com/resources/concepts/) to learn more about structured, unstructured, and semi-structured data and many other database-related topics. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Serverless Architecture URL: https://www.couchbase.com/resources/concepts/serverless-architecture/ ## Serverless Architecture Serverless architectures can be the ideal deployment platform for resource-constrained developers [Build Serverless Apps](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/products/capella/app-services/)  ### What is serverless architecture? Serverless architecture is a cloud computing model where developers build and run applications without managing traditional servers. The servers still exist, but they’re in the cloud, where cloud providers automatically handle the infrastructure, scaling, and resource allocation. For serverless applications, developers typically write code as isolated functions that execute in response to events or triggers, and the cloud providers charge only for the actual compute resources used. This approach simplifies application development, reduces operational overhead, and enables rapid scalability, making it ideal for microservices and event-driven applications. This page covers: - How serverless architecture works - Key concepts in serverless architecture - When to use serverless architecture - Benefits of serverless architecture - Limitations of serverless architecture - Serverless computing tools - Conclusion ### How serverless architecture works Serverless architecture abstracts server management away from developers and relies on cloud providers to handle the underlying infrastructure. Here's how it usually works: 1. **Function creation:** Developers write code as individual functions, with each function designed to perform a specific task or service. Serverless architecture is sometimes referred to as Function-as-a-Service or [FaaS](https://www.couchbase.com/blog/serverless-faas-aws-lambda-java/). 2. **Function deployment:** The functions are packaged and deployed to a serverless platform provided by a cloud service provider. The most common serverless platforms are AWS Lambda, Azure Functions, and Google Cloud Functions. 3. **Event triggers:** Functions are configured to execute in response to specific events or triggers. Events can include HTTP requests (e.g., API Gateway), changes in data (e.g., database updates), timers, file uploads, or something else. The cloud provider manages the event sources and automatically invokes the associated functions. 4. **Auto-scaling:** As events occur, the serverless platform automatically scales the underlying resources to accommodate the workload. If your function experiences a sudden spike in requests, the cloud provider will provision more resources. 5. **Execution:** When an event triggers a function, the serverless platform initializes a container or runtime environment for that function. The code within the function is executed and can access any required resources or data. After the function completes its task, the container may remain warm for a short period, allowing subsequent requests to execute more quickly. 6. **Billing:** Billing is based on the actual execution time and resources used by the functions. You’re charged per execution and for the compute resources, such as CPU and memory, that are allocated during execution. 7. **Statelessness:** Serverless functions are typically stateless, meaning they don’t retain information between invocations. Any required state or data must be stored externally, often in a database or storage service. 8. **Logs and monitoring:** Serverless platforms usually provide built-in logging and monitoring tools, allowing developers to track performance and troubleshoot issues in their functions. ### Key concepts in serverless architecture Because serverless development is an alternative to traditional development, you should familiarize yourself with the following terms and concepts for a clear understanding of how to design, deploy, and manage serverless applications: **Invocation:** An event that triggers the execution of a serverless function. Examples are an HTTP request, database update, or scheduled timer. **Duration:** The amount of time a serverless function takes to execute, which is a factor in calculating the cost of execution. **Cold start:** The initial execution of a serverless function, where the cloud provider provisions resources and sets up the runtime environment. Cold starts introduce additional latency compared to warm starts. **Warm start:** Subsequent executions of a serverless function when the runtime environment is already prepared, resulting in faster response times compared to cold starts. **Concurrency limit:** The maximum number of simultaneous function executions allowed by the serverless platform. This limit can impact the ability to handle concurrent requests or events. **Timeout:** The maximum allowable duration for a serverless function's execution. If a function exceeds this limit, it is forcibly terminated, and its result might not be returned. **Event source:** The origin of an event that triggers a serverless function. Examples of event sources include Amazon S3 buckets, API gateways, message queues, and database updates. **Statelessness:** Serverless functions are typically stateless, meaning they don't retain data between invocations. Any necessary state should be stored externally in databases or storage services. **Resource allocation:** The specification of compute resources such as CPU or memory for a serverless function. These resources are often chosen by developers when defining the function. **Auto-scaling:** The automatic adjustment of serverless resources by the cloud provider to accommodate varying workloads and ensure optimal performance. **[Serverless database](https://www.couchbase.com/resources/concepts/serverless-databases/):** Serverless databases are elastically scaling databases that don’t expose the infrastructure they operate on [Couchbase Capella™ DBaaS](https://www.couchbase.com/products/capella/) is an example of a fully managed serverless database. ### When to use serverless architecture Although serverless architecture is versatile, it’s not the best choice for every use case – applications with long-running tasks, high computation requirements, or consistent workloads often benefit more from traditional server-based architectures. Be sure to consider the specific requirements and the unique strengths of serverless when deciding whether it’s the right choice for your application. #### Serverless architecture use cases Some of the most common and best-suited use cases for serverless architecture include: **Web and mobile apps:** Handle web and mobile app backends, serve content, process user requests, and manage user authentication. **APIs:** Auto-scale your RESTful and GraphQL APIs and easily integrate them with other services. **IoT:** Efficiently manage data processing and analysis from IoT devices that trigger events with sensor data. **Real-time data processing:** Process real-time data streams such as clickstream analysis, log processing, and event-driven analytics. **Batch processing:** Run periodic or on-demand batch jobs like data ETL (extract, transform, load), report generation, and data cleansing. **File and data storage tasks:** Interact with cloud storage services to manage file uploads, downloads, and data manipulation. **User authentication and authorization:** Identity and access management (IAM) services for user authentication and authorization are a good fit for serverless functions. **Notification services:** Send notifications and alerts like email, SMS, or push notifications in response to specific events or triggers. **Chatbots and virtual assistants:** Build conversational interfaces where functions process natural language requests and generate responses. **Data and image processing:** Perform tasks like image resizing, format conversion, and data transformation that require minimal user interaction. **Scheduled tasks:** Automate periodic tasks such as data backups, report generation, and database maintenance. **Microservices:** Create and manage individual microservices within a larger application, allowing for easy scaling and independent deployment. **Security and compliance services:** Implement security-related functions like intrusion detection, monitoring, and compliance auditing. #### Serverless vs. containers At first glance, serverless architecture is sometimes confused with container architecture or with microservices architecture because it shares certain similarities with each of them. In fact, serverless is quite distinct from both, and we’ll explain what makes them different. What [containers](https://kubernetes.io/docs/concepts/containers/) and serverless have in common is that both allow developers to deploy application code by abstracting away the host environment. However, one of the key differences is that serverless abstracts server management entirely, while containers allow developers to manage their own server environments with more control over infrastructure. As a lightweight form of virtualization, containers package applications and their dependencies in isolated, consistent environments that run as independent instances on a shared operating system. Containers provide a way to ensure that applications work consistently across various environments, from development to production, and they offer a standardized way to package and distribute software. Containers are typically long-running and can include multiple processes within a single container. In short, serverless computing abstracts away server management and is ideal for event-driven, short-duration tasks, whereas containers provide more control over the server environment and are better suited for long-running processes and consistent workloads. The choice between them depends on the specific requirements of your application and your level of control over the underlying infrastructure. In some cases, a combination of both technologies is used within a single application for different components. #### Serverless vs. microservices [Microservices](https://www.couchbase.com/blog/scaling-microservices/) are a software architecture pattern that structures an application as a collection of small, independently deployable services that communicate over APIs and work together to provide complex, modular functionality. The confusion between microservices and serverless architecture often arises due to their shared emphasis on modularity and scalability. Blurring the line further is that they’re often used together, with serverless functions acting as microservices within a larger microservices-based application. Despite their similarities, serverless and microservices have unique characteristics in the following areas that set them apart: **Infrastructure management** - **Microservices –** developers retain control over server and container orchestration. - **Serverless –** server management is abstracted away entirely, and developers do not deal with the underlying infrastructure. **Execution model** - **Microservices –** run continuously on dedicated server instances. - **Serverless –** functions execute in response to events or triggers. This distinction can lead to a difference in response times as serverless applications may experience cold starts. **Cost model** - **Microservices –** require you to provision and maintain server resources. This may lead to continuous costs even during periods of low usage. - **Serverless –** follows a pay-as-you-go model based on actual function execution. This can be more cost-efficient for sporadic workloads. **Modularity** - **Microservices –** an application is divided into small independent services. - **Serverless –** developers write code as individual units of functionality. **Scalability** - **Microservices –** allow for independent scaling of each service. - **Serverless –** automatically scales individual functions. ### Benefits of serverless architecture Serverless architecture offers a wide range of benefits that make it an attractive choice for many applications and use cases. The most compelling advantages are: **Automatic scaling:** Serverless architecture platforms automatically scale resources up or down based on the incoming workload. This ensures that your application can handle varying levels of traffic, providing high availability and performance without manual intervention. **Cost-efficiency:** With serverless, you only pay for the actual compute resources used during function execution. There are no costs associated with idle time, making it cost-effective, particularly for workloads with unpredictable or sporadic traffic. **Reduced operational overhead:** Serverless abstracts server management tasks, allowing developers to focus on code rather than infrastructure maintenance. This reduces the need for DevOps efforts and simplifies deployment and scaling. **Faster development:** Serverless accelerates the development process by eliminating the need to manage servers and infrastructure. Developers can quickly iterate and deploy code, resulting in faster time-to-market for applications. **Resilience:** Serverless functions are typically stateless, promoting a design that relies on external storage services or databases for data persistence. This can lead to more resilient and fault-tolerant applications. **Built-in logging and monitoring:** Serverless platforms often provide built-in tools for monitoring and logging, enabling developers to track performance, troubleshoot issues, and gain insights into application behavior. **Reduced vendor lock-in:** Many functions can be designed to be relatively vendor-agnostic, making it easier to migrate them or to integrate services from different cloud providers. This is not always the case, as you’ll see in the next section on serverless limitations. **High availability:** Serverless platforms are designed to be highly available, with redundancy and failover mechanisms built in. This helps ensure that your application remains accessible and responsive even in the face of failures. **Energy and resource efficiency:** The automatic scaling and resource management of serverless platforms can lead to improved energy efficiency and resource utilization, reducing environmental impact. ### Limitations of serverless architecture While serverless architecture offers many advantages, it also has its limitations. Certain characteristics of serverless may manifest as benefits or challenges. When evaluating serverless for a specific application, consider your requirements or constraints related to the following: **Cold starts:** Serverless functions may experience a delay when the function is first invoked because the cloud provider needs to initialize a new execution environment. This latency can be problematic for applications that require consistently fast response times. **Resource constraints:** Serverless platforms impose resource constraints, such as memory and execution time limits. These constraints can be limiting for compute-intensive tasks or applications that require long-running processes. **Statelessness:** Serverless functions are typically stateless, meaning they don't retain data between invocations. While this can help improve resilience (as explained above), using external databases or storage services for data persistence can add complexity to some applications. **Vendor lock-in:** While many functions can be designed to be relatively vendor-agnostic, your application may have some platform-specific configurations and integrations that make it challenging to move to a different cloud provider. **Complex debugging:** Debugging and troubleshooting serverless applications can be more challenging in a serverless architecture because the distributed nature of functions and the lack of direct server access can make it difficult to identify and resolve issues. **Limited local testing:** Developing and testing serverless functions locally can be challenging because local testing may not fully replicate the execution environment in the cloud. Developers often need to deploy functions to the serverless platform for thorough testing. ### Serverless computing tools There are numerous serverless computing platforms and tools that enable developers to build, deploy, and manage serverless applications using their favorite coding languages and cloud service providers. Here are some of the most popular ones: #### Platforms [Amazon’s AWS Lambda](https://aws.amazon.com/lambda) supports various programming languages and integrates seamlessly with other AWS services. AWS also provides an API gateway for creating RESTful APIs and triggering Lambda functions. [Microsoft's Azure Functions](https://azure.microsoft.com/en-us/products/functions) is a serverless offering within the Azure cloud ecosystem. It supports multiple languages and offers integration with Azure services, making it a strong choice for Windows-based applications. [Google’s Cloud Functions](https://cloud.google.com/functions) supports multiple programming languages and integrates well with other Google Cloud services, making it suitable for building applications within the Google Cloud ecosystem. [IBM Cloud Functions](https://cloud.ibm.com/functions/) is based on the Apache OpenWhisk framework and allows you to integrate with IBM Cloud services using various languages. [Alibaba Cloud Function Compute](https://www.alibabacloud.com/product/function-compute) allows developers to build applications in the Alibaba Cloud ecosystem and integrate with other Alibaba Cloud services using multiple languages. #### Tools [Netlify](https://www.netlify.com/products/functions/) is a platform best known for hosting static websites, but it also offers serverless functions for building backend services, APIs, and workflows. [OpenFaaS](https://www.openfaas.com/) is an open source serverless framework for container-based functions. It allows you to build and run serverless functions using Docker containers. [Fission](https://fission.io/) is another open source Kubernetes-native serverless framework that supports multiple languages and is designed for easy deployment on Kubernetes clusters. ### Conclusion Serverless architecture is popular for web and mobile applications, IoT, real-time data processing, and other common use cases because it allows developers to focus on writing code rather than managing servers. The management responsibility is offloaded to cloud providers like AWS Lambda, Azure Functions, or Google Cloud Functions so they can handle the underlying infrastructure and scale resources automatically to accommodate changes in workload. Serverless is not ideal for all use cases, however, and certain workloads or long-running tasks may be better suited for traditional server-based approaches. To learn more about serverless architecture and related technologies, check out these resources: [Serverless Architecture With Cloud Computing](https://www.couchbase.com/blog/serverless-architecture-cloud-computing/) [Couchbase 2023 Predictions – Edge Computing, Serverless, and More](https://www.couchbase.com/blog/couchbase-2023-predictions-edge-computing-serverless-and-more/) [Capella App Services (BaaS)](https://www.couchbase.com/products/capella/app-services/) Visit our [Concepts Hub](https://www.couchbase.com/resources/concepts/) to learn about other topics related to databases. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Tech Stacks Explained URL: https://www.couchbase.com/resources/concepts/what-is-a-tech-stack/ ## Tech Stacks Explained Learn about different tech stacks and what you should have in yours [Add Capella To Your Tech Stack](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/products/capella/)  ### What is a tech stack? To help you understand why it’s essential to have the right layers in your technology stack, this page will cover: - Where do tech stacks come from? - Technology stack layers - What are the different tech stacks? - Couchbase technology stacks - Conclusion A technology stack (tech stack) allows you to combine software, tools, and services to build a web or mobile application. Each layer of a typical tech stack is responsible for a separate type of task, either presentation, application logic, or persistence. ### Where do tech stacks come from? The concept of a technology stack has been around since the early days of the web. The earliest webpages were simple “static content.” To retrieve content, webpages used a rudimentary method of calling an external program called [Common Gateway Interface (CGI)](https://www.gartner.com/en/information-technology/glossary/cgi-common-gateway-interface). A CGI script would allow the web server to execute a program to process user requests. Many of these early programs were handcrafted in the C programming language. Almost immediately, early web developers began experimenting with better frameworks and abstractions for building web software. Perl emerged as a more straightforward and accessible language for writing this code. But it wasn’t quite a tech stack yet. After more innovation and evolution, various technology stacks began to emerge. Rather than writing out HTML by hand, libraries and page templating frameworks for the [presentation layer](https://osi-model.com/presentation-layer/) logic started to become common while the rest of the program was free-form. Things like relational databases provided a clear way to manage and express data access for app developers, so the [persistence layer](https://learn.microsoft.com/en-us/dotnet/architecture/microservices/microservice-ddd-cqrs-patterns/infrastructure-persistence-layer-design) and concepts like connection pools emerged. ### Technology stack layers People use different names for the same stack layers, so for our purposes we’ll simply refer to them as the top layer, middle layer, and lowest layer. What’s more important is the task each layer is responsible for, and we’ll review those responsibilities from top to bottom. #### Technology stack top layer: Presentation The presentation layer of a tech stack is where formatting and localization occur. For example, a website may have one logo and set of colors, but as styles change, you might want to change the look and feel. Another example of the presentation layer at work is personalization. If a browser request comes from a country where the users want temperatures presented in Celsius instead of Fahrenheit, the information provided will be different. #### Technology stack middle layer: Application logic Application logic goes in the middle layer of your tech stack. For example, the web browser request may include a location (e.g., Austin, Texas) and time zone (Central) that the application logic needs to resolve into the right database query. The middle layer may be spread out using a microservices-based architecture, which allows various application parts to be implemented independently through well-described service interfaces. #### Technology stack lowest layer: Persistence (or database) The persistence layer is typically the lowest layer of the stack, and can be as simple as a set of files in a file system. Managing data in a basic file system, however, requires a developer to develop ways to index and access the data themself – a daunting task. Instead, most developers choose a database. Originally, the go-to database was a [relational database](https://www.couchbase.com/blog/ending-the-relational-vs-nosql-debate-once-and-for-all/) because they were the most common. Over time, however, [NoSQL databases](https://www.couchbase.com/resources/why-nosql/) have become another popular option for developers because of NoSQL’s flexibility, scalability, and broader capabilities. ### What are the different tech stacks? The LAMP stack (made up of Linux, Apache, MySQL, and PHP) became one of the first popular stacks. Linux became the most frequently used operating system; Apache, the most frequently used web server; MySQL, the most frequently used database; and PHP, the most frequently used page templating and programming language. #### Tech stack examples The following list is just an example of how diverse and interoperable technology stacks can be: ##### WIMP Windows OS, IIS web server, MySQL database, and PHP app layer ##### MAMP Mac OS, Apache web server, MySQL database, and PHP app layer ##### FAMP FreeBSD OS, Apache web server, MySQL database, and PHP app layer ##### LAPP Linux OS, Apache web server, PostgreSQL database, and PHP app layer ##### LNMP Linux OS, NGINX web server, MySQL database, and PHP app layer ##### MEAN MongoDB database, Express.js app controller, Angular.js app presentation, and Node.js ##### LYME Linux OS, Yaws web server, Mnesia database, and Erlang app layer ##### LYCE Linux OS, Yaws web server, CouchDB database, and Erlang app layer ##### ELK Elasticsearch search/statistic aggregator, Logstash logging retrieval, Kibana graphical presentation ##### Jamstack JavaScript presentation, APIs for data access, and Markup (static or template content) ### Couchbase technology stacks As a cloud database platform, [Couchbase](https://www.couchbase.com/products/capella/) plays a critical role in technology stacks. Because it integrates a set of data access and management capabilities commonly required by app developers, Couchbase makes it easier to scale and grow. #### The CEAN stack This stack uses Couchbase, Express, Angular.js, and Node.js. It’s similar to the MEAN stack but uses Couchbase as the database instead. CEAN even has a community-driven project scaffolding tool. #### The COdE stack This stack uses Couchbase for the database, Ottoman.js for the object document mapper (software that makes it easier to map programming structures into databases), and Express.js for app routing. ### Conclusion It may be helpful for you to think about abstracting the app or service you’re building for your users as a tech stack. This is a good way to carefully consider each of the individual components – and more importantly, by thinking of the responsibilities of each layer separately, you’ll be able to build a more flexible system architecture with components that are more interchangeable. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Types of Databases URL: https://www.couchbase.com/resources/concepts/types-of-databases/ ## Types of Databases Breaking down the different types of databases and available platforms [Try Our Cloud Database](https://cloud.couchbase.com/sign-up) [Learn More](https://www.couchbase.com/products/capella/)  ### What is a database? A database is a structured collection of organized data that is stored, managed, and accessed electronically. Databases make it easier to search for specific information, analyze trends, generate reports, and ensure data integrity. Databases are typically managed by a database management system (DBMS), a software application that provides an interface for users and applications to interact with the data stored within the database. This page will cover: - What are the types of databases? - Database examples - Conclusion - FAQ ### What are the types of databases? There are many different types of databases because different kinds of data and application requirements call for different approaches to data storage and retrieval. Each type of database is optimized for specific use cases, data models, scalability needs, and performance characteristics. As you’ll see below, it’s common for a particular database to fall into more than one category. Also, multi-model databases like Couchbase are specifically designed to support [multiple data models](https://www.couchbase.com/blog/types-of-data-models/) to increase versatility while minimizing complexity, management, data sprawl, and costs. #### Relational databases A relational database is a structured digital repository for storing and organizing data and is typically used to power various applications, including business and web systems. Relational databases employ tables to store data, where each table consists of rows (records) and columns (fields). Relationships between tables are established using keys, ensuring data integrity and enabling efficient querying. SQL (structured query language) is commonly used to manage and manipulate the data, allowing users to retrieve, insert, update, and delete information. Relational databases provide a consistent and logical way to manage and access data, making them a vital tool for handling structured information across a wide range of industries and contexts. #### NoSQL databases A NoSQL (not only SQL) database is a DBMS that diverges from traditional relational databases by employing a flexible, schemaless structure. They’re designed to handle vast volumes of unstructured or semi-structured data, such as social media content, sensor data, and multimedia. [Unlike relational databases](https://www.couchbase.com/blog/relational-vs-non-relational-database/), NoSQL databases use various data models – document-based, key-value, SQL++, column-family, and graph-based – to optimize performance and scalability. They excel in distributed and cloud environments, providing horizontal scaling and high availability. While offering advantages like speed, scalability, and flexibility, NoSQL databases lack the structured rigor of traditional relational databases, and not all support [ACID (atomicity, consistency, isolation, durability)](https://www.couchbase.com/transactions/#:~:text=Couchbase%20supports%20distributed%20multi%2Ddocument,advantage%20of%20rich%20SQL%20support.) transactions across multiple documents. #### Cloud databases [Cloud databases](https://www.couchbase.com/resources/concepts/what-is-a-cloud-database/) are database systems hosted on cloud computing platforms that allow users to store, manage, and access their data over the internet instead of on local servers. Cloud databases offer high scalability by allowing users to add or reduce resources to accommodate changing workloads easily. They also provide global accessibility, enabling users to access data from anywhere with an internet connection. These databases come in various models, including relational and NoSQL, and can be tailored to diverse data structures and application needs. Cloud database providers handle infrastructure management, backups, and maintenance, freeing users from the complexities of hardware management. Cloud technology has revolutionized data management by enabling seamless data access, high availability, and simplified management for businesses of all sizes. #### Database-as-a-Service (DBaaS) A DBaaS is a cloud computing solution that provides users with a managed database environment. In a DBaaS, the service provider handles database maintenance tasks such as installation, configuration, scaling, backups, and updates. Users can access and manage the database using a web-based interface or APIs without worrying about the underlying infrastructure. This model allows organizations to focus on their data and applications rather than the operational complexities of database management. DBaaS offerings cater to various database types, including relational and NoSQL databases, and provide flexible storage, computing power, and scalability. This approach often enhances efficiency, reduces costs, and accelerates development processes for businesses by outsourcing the intricacies of database management to experts in the cloud. #### Distributed databases A distributed database is a collection of interconnected databases spread across multiple physical locations or computer systems. Unlike a centralized database that stores all data in one place, a distributed database divides and stores data in a decentralized manner. Organizations commonly use these systems when multiple users or applications need to store, access, and update large amounts of data across geographically dispersed locations. This architecture offers several advantages, including improved scalability, fault tolerance, and enhanced performance. Distributed databases also enhance efficiency by allowing data to be accessed and manipulated simultaneously from multiple nodes. Decentralization, however, can make managing data consistency, synchronization, and network communication more complex and challenging. #### In-memory databases An [in-memory database](https://www.couchbase.com/resources/concepts/in-memory-database/) is a type of DBMS that stores and manipulates data primarily in the computer's main memory (RAM) instead of from disk storage. This approach results in significantly faster data access and retrieval times, as accessing data from memory is much quicker than reading from disks. In-memory databases are particularly suited for applications requiring low-latency responses, high-speed transactions, and rapid real-time data processing. While they provide exceptional performance benefits, the available RAM limits the amount of data they can handle. Organizations often choose in-memory databases for caching, real-time analytics, and applications demanding rapid query processing. #### Embedded databases An embedded database is a self-contained database system integrated directly into an application's codebase, eliminating the need for a separate database server. It is tightly coupled with the application and resides in its memory space. This approach reduces complexity, provides faster data access, and simplifies deployment because the database becomes integral to the application's distribution. Embedded databases are commonly used in desktop applications, mobile apps, and single-user scenarios where lightweight data storage and local access are prioritized over the scalability and network capabilities of traditional client-server databases. #### Document databases A document database is a type of NoSQL database that stores and manages data in a flexible, semi-structured format, often using JSON documents. Unlike traditional relational databases, which use tables and rows, document databases store data as self-contained documents, each containing various attributes and values. Each document can contain diverse data types, such as text, numbers, arrays, and nested structures. This schemaless design enables dynamic and adaptable data models that allow developers to easily store, retrieve, and update complex, hierarchical, or unstructured data. Document databases are well-suited for applications requiring scalability, agility, and quick development cycles, such as content management systems, real-time analytics, and e-commerce platforms. #### Key-value databases A key-value database is a type of NoSQL database that stores and retrieves data as pairs of keys and associated values. Each key is a unique identifier, and its corresponding value can be a simple data item, a more complex data structure, or even a binary object. This design promotes fast and efficient data access since retrieval is based on direct key lookups. Key-value databases excel at scenarios requiring high-speed read and write operations, such as caching, real-time analytics, and session management. However, they may lack the advanced querying and relational features of traditional relational databases, making them more suitable for use cases where the data structure is simple and predefined, and speed is a primary concern. #### Graph databases A graph database is a specialized type of database designed to store and manage interconnected data efficiently. It represents data as nodes (entities) and edges (relationships), forming a graph structure. Each node can hold attributes, while edges define connections and properties between nodes. This design makes graph databases ideal for handling complex relationships and querying data patterns that involve connections, such as social networks, recommendation systems, and knowledge graphs. Unlike traditional relational databases, graph databases excel at traversing relationships to enable faster and more intuitive data querying. They empower applications to uncover insights and make connections that might be challenging or slow to achieve with other database models. #### Columnar databases A columnar database is a type of database management system designed for optimized data storage and retrieval. Unlike traditional row-based databases that store and retrieve data in rows, columnar databases organize data vertically, grouping and storing values of each column together. This architecture enhances data compression and minimizes I/O operations, resulting in faster query performance and improved data analytics. Columnar databases are especially suitable for analytical workloads that involve complex queries and aggregations over large datasets. They excel in scenarios where read-heavy operations, such as reporting and data analysis, are more frequent than write operations. Columnar databases are well suited for data warehousing, business intelligence, and data analytics applications. #### Hierarchical databases A hierarchical database is a data storage model where information is organized in a tree-like structure, with each data element having a parent and potentially multiple children. This model represents relationships in a parent-child manner akin to a family tree. Each parent can have several children, but a child can have only one parent. Retrieving data in a hierarchical database typically involves navigating through levels of parent-child relationships. While suitable for certain applications with strict hierarchies, like file systems, hierarchical databases can be less flexible for more complex data relationships compared to other database models like relational or document databases. #### Object-oriented databases An object-oriented database is a type of DBMS designed to store and manage complex data structures as objects, encapsulating both data and the methods that operate on it. Unlike traditional relational databases, which use tables with rows and columns, object-oriented databases represent real-world entities and their relationships more naturally. Objects in this context can include attributes (data) and methods (functions) that define their behavior. This approach is particularly beneficial for applications with intricate data models, as it enables better modeling of real-world scenarios and supports concepts like inheritance, encapsulation, and polymorphism from object-oriented programming. Object-oriented databases are well-suited for multimedia systems, geographic information systems, and complex applications where data structures are inherently hierarchical or interconnected. ### Database examples The following list demonstrates examples of the database types listed above: **Examples of relational databases:** Microsoft SQL Server, MySQL, Oracle Database **Examples of NoSQL databases:** [Couchbase](https://www.couchbase.com/), Apache Cassandra, MongoDB™, Redis **Examples of cloud databases:** Amazon DynamoDB, Couchbase Capella™, MongoDB Atlas **Examples of Database-as-a-Service:** Amazon DynamoDB, [Couchbase Capella](https://www.couchbase.com/products/capella/), MongoDB Atlas **Examples of distributed databases:** Amazon DynamoDB, Apache Cassandra, Couchbase **Examples of in-memory databases:** Couchbase, Memcached, Redis **Examples of embedded databases:** [Couchbase Lite](https://www.couchbase.com/products/lite/), SAP HANA Cloud, SQLite **Examples of document databases:** Amazon DynamoDB, Couchbase, Elasticsearch, MongoDB **Examples of key-value databases:** Amazon DynamoDB, Apache Cassandra, Couchbase, Redis **Examples of graph databases:** Amazon Neptune, JanusGraph, Neo4j **Examples of columnar databases:** Amazon Redshift, Apache Cassandra, ClickHouse **Examples of hierarchical databases:** IBM Information Management System, RDM Mobile, Windows Registry **Examples of object-oriented databases:** IBM Db2, InterSystems IRIS, ObjectStore ### Conclusion The two main types of databases are relational (SQL) and non-relational (NoSQL). These two categories include a wide variety of subcategories that sometimes overlap. Relational databases organize data in structured tables and are suitable for complex queries and transactions. NoSQL databases store data in more flexible formats and are ideal for handling large volumes of unstructured or semi-structured data with high scalability. To choose the best database type, consider factors like data structure, query complexity, scalability, and project requirements. A relational database might be preferable if data relationships are well defined, and consistency is crucial. For dynamic, rapidly evolving data or large-scale applications, a NoSQL database is likely to be more suitable due to its agility and scalability. Couchbase is unique in that it [combines the best of SQL and NoSQL](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase_Under_The_Hood_WP.pdf) in one powerful multi-model database that reduces complexity and TCO. **Additional resources:** [Why choose NoSQL](https://www.couchbase.com/resources/why-nosql/) [Developer's guide to databases](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-Database-Advice-Guide.pdf) [What is SQL?](https://www.couchbase.com/blog/navigating-the-sql-landscape-for-dbas-and-developers/) [Database vs. data warehouse](https://www.couchbase.com/blog/database-vs-data-warehouse/) [Try Capella DBaaS for free](https://cloud.couchbase.com/sign-up) ### FAQ **Is a spreadsheet a database?** A spreadsheet may look like a simple database because it organizes information into rows and columns, but it’s not a true database. A database contains only raw data and cannot be formatted like a spreadsheet. Also, traditional databases offer more advanced features like data relationships, indexing, and querying, which spreadsheets typically lack. **What type of information is stored in a database?** Databases store information such as text, numbers, images, and more. Different kinds of databases are used to store different types of data. A relational database uses tables to store structured data with defined relationships, for instance, financial data, inventory management data, and healthcare records. NoSQL databases store diverse data types like documents, key-value pairs, graphs, and more for applications that require flexibility for unstructured or semi-structured data. **Which database should I learn?** The database you should learn depends on your specific goals and the type of applications you intend to work on. To choose your database, research the needs of your projects and the database's suitability for scalability, data model, and query requirements. While relational databases are still the most-used databases, NoSQL databases are the fastest-growing kind of database, particularly the subcategory of document databases. **Should I choose a relational or non-relational database?** Your choice between a relational or non-relational database depends on your project's requirements. Relational databases are suitable for structured data, complex queries, and ACID compliance. Non-relational databases (NoSQL) can be better for unstructured or semi-structured data, scalability, and flexibility. Assess your data model, performance needs, and scalability requirements before making a decision. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Unstructured Data URL: https://www.couchbase.com/resources/concepts/unstructured-data/ ## Unstructured Data Unstructured data are datasets that don’t have a specific structure and can’t be stored in an RDBMS [Store Unstructured Data in Capella](https://www.couchbase.com/products/capella/) [Learn how NoSQL helps](https://www.couchbase.com/resources/why-nosql/)  ### What is unstructured data? Unstructured data is information like text, video, or audio that doesn’t have a predefined format or schema. Unstructured data is typically human-generated, but it can also be generated by machines. Regardless of its origin, unstructured data doesn’t fit a preset data model or schema, and therefore can’t be stored in a traditional relational database management system (RDBMS). Most of the data that organizations generate and collect is unstructured data. This data contains crucial insights for making informed business decisions, but because the data lacks structure, organizations typically need to use advanced techniques to analyze it. To address this challenge, businesses are turning to artificial intelligence (AI) and machine learning (ML) tools to help power their analytics applications. This page will cover: - Unstructured data vs. structured data - Examples of unstructured data - Unstructured data use cases - Pros and cons of unstructured data - How to analyze unstructured data - Unstructured data tools - Conclusion ### Unstructured data vs. structured data Unstructured and structured data have distinct differences, including the types of analysis you can use the data for, the schema used to organize the data, the data format, and how the data is stored. Structured data is usually stored in a relational database where it can be easily mapped into designated fields. For example, customers can be identified by consistent details such as phone numbers and addresses. Information is categorized in a rigid format, ensuring consistency that makes the data easier for both humans and algorithms to search, process, and analyze. To effectively search data in relational databases, database administrators often use structured query language (SQL). Unstructured data, on the other hand, can’t be stored in a traditional relational database because it lacks a consistent internal structure. This lack of structure provides the advantage of flexibility, but makes datasets more difficult to search, process, and analyze. ### Examples of unstructured data Examples of human-generated unstructured data include texts, emails, social media, documents, webpages, photos, audio files, video, and much more. Machine-generated unstructured data can consist of log files from websites, servers, networks, and applications. It can also include satellite imagery, surveillance footage, and sensor data from IoT-connected devices. ### Unstructured data use cases - **Business intelligence:** Insights for better business decisions - **Customer analytics:** Using data to better understand and service customers - **Communications analysis:** To ensure regulatory compliance - **Social media tracking:** Analyze conversation and interaction patterns - **Predictive maintenance:** Manufacturers use sensors to detect potential failures ### Pros and cons of unstructured data Unstructured data has noticeable advantages and disadvantages regarding flexibility, business insights, and working with datasets. #### Pros - **Flexible:** You can [maintain datasets](https://www.couchbase.com/sql-and-json/) in different formats that aren’t uniform. - **Insightful:** Data-driven decisions yield better and more predictable business outcomes. - **Abundant:** Unstructured data comprises the majority of business-generated data. #### Cons - **Difficult to search, process, and analyze:** Lack of uniformity is challenging. - **Resource intensive:** Effectively managing, maintaining, and using massive volumes of unstructured data can be nearly impossible. - **Difficult to share:** Collaborating effectively on large datasets is complex and requires significant investment. ### How to analyze unstructured data Various tools and techniques for analyzing unstructured data include: - **Data mining:** This process involves techniques like data cleaning, classification, clustering, and visualization to uncover patterns and relationships within unstructured data. Once you organize the data, it’s easier to interpret and act on. - **Machine learning:** ML is good for unstructured data analysis because it can analyze large datasets. First, the data must be transformed into a specific format for ML algorithms, then methods like text classification, clustering, natural language processing (NLP), and deep learning are used for analysis. - **Predictive analytics:** After you convert unstructured data into structured data, you can use predictive models like regression, decision trees, or neural networks for forecasting. The insights gained from predictive models help an organization make decisions and plan for the future. - **Sentiment analysis:** This involves cleaning and tokenizing unstructured text, then using sentiment analysis methods (lexicon-based or ML) to determine if the sentiment of the text is positive, negative, or neutral. This data is used to better understand the customer experience and make decisions accordingly. - **Natural language processing:** NLP uses methods like tokenization, lemmatization, stop words removal, and topic modeling to process data. Using NLP for unstructured data analysis is especially useful in [healthcare](https://www.couchbase.com/use-cases/healthcare/), [finance](https://www.couchbase.com/use-cases/financial-services/), and marketing. ### Unstructured data tools - **[Couchbase](https://www.couchbase.com/products/capella/):** A distributed database that supports both key-value and document data models. - **MongoDB™:** A document-oriented database that stores data in JSON-like documents. - **Apache Cassandra:** A distributed database that stores data in a column-family format. - **Redis:** A key-value store you can use as a database, cache, and message broker. - **Amazon DynamoDB:** A managed NoSQL database service provided by Amazon Web Services (AWS). - **Neo4j:** A graph database that stores data in nodes and edges. ### Conclusion Overall, unstructured data makes up the majority of all data generated and collected by organizations, and it provides a significant opportunity to improve business decision-making. Organizations must have the proper platform and tools to maximize this opportunity. [Non-relational](https://www.couchbase.com/blog/relational-vs-non-relational-database/) databases, or [NoSQL databases](https://www.couchbase.com/resources/why-nosql/), are becoming increasingly popular due to their ability to handle unstructured or semi-structured data. They use a variety of data models to accommodate diverse data types and structures, making them well-suited for handling large, complex datasets that may evolve. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Unstructured Data Management URL: https://www.couchbase.com/resources/concepts/unstructured-data-management/ ## Unstructured Data Management Unstructured data management involves storing, organizing, and analyzing data that doesn’t conform to a traditional relational database [Manage Your Data](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/products/capella/)  ###### SUMMARY *Unstructured data management deals with information that falls outside traditional database structures, such as text, images, audio, and video. Due to its diversity, it necessitates specialized methods for storage, classification, and retrieval to ensure it remains usable and secure. To address the complexities that come with diverse datasets, businesses are increasingly relying on metadata, automation, and AI to improve organization, searchability, and integration with analytics workflows. Organizations that utilize these techniques and invest in strong governance and scalable systems are better equipped to extract insights while staying compliant with regulations. Ultimately, adhering to unstructured data management best practices allows businesses to transform large amounts of raw information into valuable assets that support innovation and lead to well-informed decision making.* ### What is unstructured data management? Unstructured data management involves storing, organizing, and analyzing data that doesn’t fit neatly into rows and columns. This includes text documents, emails, images, videos, social media content, and other formats that are difficult to capture in traditional relational databases. Because this type of data constitutes the majority of information generated, effectively managing it is crucial for organizations. It’s also important to remember that unstructured data management is about more than just storage. It involves indexing, categorization, searchability, and governance to ensure that data can be utilized productively and responsibly. Modern approaches leverage AI and machine learning to classify content, detect patterns, and surface insights that would be nearly impossible to identify manually. By implementing robust unstructured data management practices, organizations can improve the quality of data that informs decision making, mitigate risk, and unlock new opportunities. Keep reading this resource to learn more about unstructured data classification, how to manage it, and the challenges that come with that management. - Characteristics of unstructured data - Unstructured data classification - How to manage unstructured data - Challenges of managing unstructured data - Unstructured data management tools - Databases for unstructured data - Key takeaways and additional resources ### Characteristics of unstructured data Unlike structured datasets, which tend to be more predictable, [unstructured data](https://www.couchbase.com/resources/concepts/unstructured-data/) often requires specialized tools, scalable storage, and advanced processing techniques to extract value. Because of this complexity, it’s important to familiarize yourself with its key characteristics so that you can design the right infrastructure for analysis and governance. - **High volume and rapid growth:** Unstructured data is generated at scale from sources like [IoT devices](https://www.couchbase.com/use-cases/iot/), [customer interactions](https://www.couchbase.com/use-cases/customer-360/), and [digital media](https://www.couchbase.com/use-cases/media-and-entertainment/), requiring storage solutions that can handle petabyte-level workloads. - **Lack of predefined schema:** Unlike relational databases, unstructured datasets don’t follow a fixed schema, demanding flexible systems that can process multiple formats and grow alongside new data types. - **Variety of formats:** From audio and video to PDFs, logs, and sensor streams, unstructured data spans a wide spectrum of file types that often need different handling and indexing approaches. - **Complex search and retrieval:** Without standardized fields, querying unstructured data requires advanced techniques like natural language processing (NLP), [full-text search](https://www.couchbase.com/products/full-text-search/), and AI-driven indexing. - **Metadata dependency:** Metadata plays a critical role in making unstructured datasets discoverable and usable, often requiring automated tagging and enrichment pipelines. - **Scalability and performance demands:** Processing unstructured data for real-time insights requires distributed architectures and parallelized compute resources. - **Integration challenges:** Combining unstructured data with structured systems for analytics or AI training involves [extract, transform, load (ETL) processes](https://www.couchbase.com/resources/concepts/zero-etl/), connectors, and interoperability frameworks. ### Unstructured data classification Classifying unstructured data involves organizing and labeling information to facilitate easier storage, retrieval, and analysis. Because this data lacks a predefined schema, classification relies on a combination of metadata, content analysis, and AI-driven techniques. Effective classification allows enterprises to improve data governance, tighten security measures, and derive greater value from large and complex datasets. - **Content-based classification:** Uses NLP, pattern recognition, and AI models to analyze content (e.g., identifying sensitive information like personally identifiable information – PII or financial data). - **Metadata-driven classification:** Relies on file attributes such as author, creation date, file type, or source system to group and manage data. - **Contextual classification:** Examines surrounding usage patterns, access history, or relationships to other datasets to determine relevance and category. - **Rule-based classification:** Applies predefined rules or policies, such as keyword matching or regular expressions, to automatically tag data according to business or compliance requirements. - **Machine learning classification:** Leverages supervised or unsupervised learning to identify hidden patterns in unstructured datasets and adapt classification models over time. - **Hybrid classification:** Combines multiple approaches (e.g., metadata plus [AI models](https://www.couchbase.com/blog/generative-ai-development/)) to improve accuracy and coverage across large, heterogeneous environments. **Example:** In a retail business, unstructured data, such as customer support transcripts, can be classified in multiple ways. Metadata tags may capture the date and channel (email, chat, or phone), while NLP models analyze the content to detect sentiment or categorize the inquiry (returns, product quality, shipping issues). This layered classification enables faster responses, more effective trend analysis, and better customer experience strategies. ### How to manage unstructured data Effectively managing unstructured data requires an approach that blends governance, the right technologies, and ongoing optimization. With a clear framework in place, organizations can store data more efficiently, keep it secure, and prepare it for [analysis](https://www.couchbase.com/resources/concepts/enterprise-analytics/) and [AI-driven applications](https://www.couchbase.com/use-cases/artificial-intelligence/). #### Step 1: Define governance and ownership Establish well-defined policies for data access, retention, and compliance to ensure consistency across the organization. Assign clear ownership of each dataset so teams know who is accountable for maintaining its quality, security, and availability. #### Step 2: Implement the right storage solutions Choose scalable storage options, such as data lakes or cloud object stores, that can handle large and diverse data formats. Optimizing for cost, performance, and accessibility ensures that unstructured data remains usable as its volume increases. #### Step 3: Leverage metadata and indexing Adding metadata and indexing makes it easier to locate, categorize, and retrieve unstructured data. It improves searchability, enhances governance, and supports advanced analytics and AI applications. #### Step 4: Automate organization and classification Leverage machine learning and natural language processing to automatically categorize files, tag metadata, and detect anomalies across large datasets. Doing this reduces manual effort while enriching content with context that makes it easier to integrate into downstream applications. #### Step 5: Integrate with analytics and AI workflows Build pipelines that connect unstructured data directly to analytics tools, [search platforms](https://www.couchbase.com/blog/hybrid-search/), or machine learning models. Seamless integration ensures the data can generate actionable insights, power intelligent applications, and support business decisions. #### Step 6: Secure and enforce compliance Implement encryption, fine-grained access controls, and continuous auditing to safeguard sensitive data throughout its lifecycle. Aligning these practices with regulatory frameworks, such as GDPR, HIPAA, or CCPA, helps organizations maintain trust and avoid compliance risks. #### Step 7: Monitor and optimize continuously Track performance, cost efficiency, and usage trends to ensure storage and processing resources are used effectively. By continuously refining processes and adapting to new requirements, organizations can maintain an agile and sustainable unstructured data strategy. ### Challenges of managing unstructured data Handling unstructured data can be complex since it doesn’t follow the fixed schemas or formats of structured datasets. With content coming from a wide range of sources, documents, images, audio, and system logs, organizations need strategies that ensure the data remains accessible, well-governed, and optimized for performance as it scales. - **Volume and scalability:** Unstructured data grows exponentially, requiring scalable storage and processing systems that can handle petabyte-scale workloads without performance bottlenecks. - **Data quality and [consistency](https://www.couchbase.com/resources/concepts/data-consistency/):** Inconsistent file formats, incomplete metadata, and duplicated content make it difficult to ensure accuracy and reliability. - **Search and retrieval:** Without standardized indexing, locating relevant information across massive unstructured datasets can be slow and resource intensive. - **Security and compliance:** Sensitive information often hides within unstructured files, making encryption, access control, and regulatory compliance more complex to enforce. - **Integration with analytics:** Preparing unstructured data for advanced analytics or AI requires additional steps such as classification, feature extraction, and enrichment. - **Operational overhead:** Continuous monitoring, migration, and optimization place additional burden on teams managing large-scale environments. ### Unstructured data management tools Unstructured data management tools help organizations organize, protect, and prepare large volumes of data for downstream use. The list of platforms below combines automation, governance, and [analytics integrations](https://www.couchbase.com/developers/integrations/) to keep information accessible and secure. - **Data lakes (e.g., AWS Lake Formation, Azure Data Lake Storage):** Provide centralized repositories for storing raw unstructured data at scale. - **Metadata management tools (e.g., Apache Atlas, Collibra):** Add context with tagging, lineage tracking, and discovery capabilities. - **Data cataloging platforms (e.g., Alation, Informatica):** Improve accessibility by indexing assets and enabling self-service search. - **Content management systems (e.g., Box, SharePoint):** Manage documents and media with versioning, permissions, and collaboration features. - **AI-driven classification tools (e.g., IBM Watson Knowledge Catalog):** Automate labeling, anomaly detection, and enrichment. ### Databases for unstructured data Databases designed for unstructured data can handle flexible formats, such as JSON, XML, media files, and logs, while scaling horizontally to support high data volumes. The databases listed below are typically selected for their ability to manage [semi-structured](https://www.couchbase.com/resources/concepts/semi-structured-data/) and unstructured information without rigid schemas. - **Document databases (e.g., [Couchbase](https://www.couchbase.com/products/capella/), MongoDB):** Store and query JSON documents, supporting indexing and high-speed queries. - **[Key-value databases](https://www.couchbase.com/resources/concepts/key-value-database/) (e.g., Redis, DynamoDB):** Optimize for fast lookups and flexible storage of unstructured attributes. - **Wide-column databases (e.g., Cassandra, HBase):** Handle large-scale, sparse datasets with variable fields. - **Graph databases (e.g., Neo4j, Amazon Neptune):** Model relationships within unstructured data, such as social networks or fraud detection, to facilitate analysis. - **[Vector databases](https://www.couchbase.com/blog/vector-database-vs-graph-database/) (e.g., Pinecone, Weaviate, Milvus):** Enable similarity search and retrieval for unstructured data like images, text, and embeddings. ### Key takeaways and additional resources By combining the right strategies, tools, and governance practices, organizations can turn raw data into actionable insights that drive innovation and strengthen competitiveness. Below are the key takeaways to keep in mind when building an effective unstructured data management strategy: #### Key takeaways - **Unstructured data accounts for the majority of enterprise information**, making its effective management critical for long-term success. - **Unlike structured data, it lacks predefined schemas**, which makes classification, search, and governance more challenging. - **Metadata, indexing, and machine learning play a central role** in making unstructured datasets discoverable and usable. - A well-defined management framework should **strike a balance between governance, scalable storage, security, and continuous optimization**. - Integrating unstructured data into analytics and AI workflows highlights **new opportunities for business insights and automation**. - **Security and compliance must be prioritized**, since sensitive information often hides within unstructured files. - **Selecting the right tools and databases**, such as data lakes, document stores, or vector databases, **helps ensure scalability and long-term value**. To learn more about data management, you can visit our [concepts hub](https://www.couchbase.com/resources/concepts/) and review the resources listed below: #### Additional resources - [What Is NoSQL? A Guide to NoSQL Databases, Structure & Examples](https://www.couchbase.com/resources/why-nosql/) - [Six Types of Data Models (With Examples) – Blog](https://www.couchbase.com/blog/types-of-data-models/) - [Relational vs. Non-Relational Databases: Features and Benefits – Blog](https://www.couchbase.com/blog/relational-vs-non-relational-database/) - [The Importance of Data Preprocessing in Machine Learning (ML) – Blog](https://www.couchbase.com/blog/data-preprocessing-in-machine-learning/) - [Data Ingestion – Concepts](https://www.couchbase.com/resources/concepts/data-ingestion/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### What Are Knowledge Graphs? URL: https://www.couchbase.com/resources/concepts/knowledge-graphs/ ## What Are Knowledge Graphs? Knowledge graphs are structured representations of entities (people, places, and things) and the relationships between them [Explore AI Data Plane](https://www.couchbase.com/products/ai-services/) [Learn more](https://www.couchbase.com/use-cases/artificial-intelligence/)  ###### SUMMARY Knowledge graphs rely on entities (nodes), relationships (edges), attributes (properties), ontologies (schema), and inference mechanisms to enable machines to understand and represent information. They work by collecting and processing data, extracting entities and relationships, structuring this information in a graph format, and enabling reasoning and querying for insights. Knowledge graphs are widely used in e-commerce, finance, healthcare, and cybersecurity industries to enhance search functionality, detect fraud, personalize recommendations, and improve decision making. ### What is a knowledge graph? A knowledge graph is a structured representation of information that connects entities, concepts, and the relationships between them in a way that machines can understand and utilize. It organizes data into nodes that represent entities like people, places, or things, and edges that represent their relationships. This creates a semantic network of interconnected information. Knowledge graphs are used in search engines, recommendation systems, and artificial intelligence (AI) applications to enhance data retrieval, improve contextual understanding, and provide more accurate insights. By leveraging structured data and linking it with existing information, knowledge graphs help machines process and infer knowledge similarly to humans. Keep reading this resource to learn more about how knowledge graphs work and how to build them. - Key elements of knowledge graphs - How do knowledge graphs work? - Ontologies and knowledge graphs - Knowledge graph examples - Knowledge graph use cases - Knowledge graph benefits - How to build a knowledge graph - Key takeaways and additional resources - FAQ ### Key elements of knowledge graphs Before we dive into how knowledge graphs work, it’s important to explain the elements that make them function. These mechanisms form the foundation of knowledge graphs, enabling them to represent real-world entities, their attributes, and their relationships. By breaking down a knowledge graph into its basic components, we can better understand how it organizes data, facilitates [semantic search](https://www.couchbase.com/blog/what-is-semantic-search/), and improves AI-driven applications. Below are the fundamental elements that make knowledge graphs powerful tools for structuring and analyzing information.  #### Entities (Nodes) Entities are a knowledge graph's building blocks, containing real-world entities like people, places, or things. An entity is a node holding meaningful information. For example, "Albert Einstein" would be an entity with attributes like birthdate and occupation. Ultimately, entities provide the foundation for meaningful links. #### Relationships (Edges) Relationships are the connections between things, forming edges in the graph. Relationships describe how things relate to each other, for instance, "Albert Einstein" → "was born in" → "Germany." Relationships provide context for the data and present us with a network of related information. #### Attributes (Properties) Attributes are entity-specific information that provide additional detail about the knowledge graph. "Paris" would have "Population: 2.1 million" and "Country: France" as attributes. Attributes provide important background detail about each entity. #### Ontology (Schema or structure) Ontology dictates the graph’s form and constrains it by specifying entity type and relationships. Ontology helps ensure data consistency by specifying what can be related and how. For instance, it can mandate that "Person" can "act in" a "Movie" but not a "City." #### Identifiers (Unique IDs) Unique IDs distinguish similar entities. For example, the word "Apple" can denote the fruit and the company, but they both possess unique IDs. The identifiers render the graph correct and prevent confusion. #### Inference and reasoning Inference allows the graph to make new connections from relations. For example, if "John" is the father of "Emma," and "Emma" is the sister of "Liam," then the graph can infer that "John" is the father of "Liam." This reasoning makes the graph intelligent. These components work together to form an organized, useful body of information, leading to more intelligent search and AI applications. ### How do knowledge graphs work? Knowledge graphs integrate information from diverse sources to create a comprehensive and interconnected network of entities and their relationships. Here's a breakdown of how they work:  #### Step 1: Collect data Knowledge graphs start with data collection from sources like databases, text files, APIs, or websites. The data may be structured (e.g., spreadsheets) or [unstructured (e.g., articles)](https://www.couchbase.com/resources/concepts/unstructured-data/). The objective is to collect as much information as possible to build a broad knowledge base. #### Step 2: Extract entities and relationships Next, the system identifies important entities (e.g., people, places, or organizations) and their relationships using techniques like named-entity recognition (NER) and relationship extraction. For example, it might extract that "Barack Obama" is an individual and that he has a relation like "was President of" with "United States." #### Step 3: Structure and organize Once retrieved, the information is returned in a structured format, typically triples presented as: (Subject, Predicate, Object). An example of this is (Paris, isCapitalOf, France). A schema or ontology is also created to classify entities and relations to be consistent and semantically interpreted. #### Step 4: Reason and query After being organized, the knowledge graph can reason new facts based on logical rules. For example, if "A is a parent of B" and "B is a parent of C," the graph will be capable of reasoning that "A is a grandparent of C." Users can query the graph through programming languages like SPARQL to retrieve focused information. #### Step 5: Use and update Finally, the knowledge graph powers search engines, recommendation systems, and chatbots, integrating [hybrid search](https://www.couchbase.com/blog/hybrid-search/), [vector search](https://www.couchbase.com/blog/what-is-vector-search/), and [large language models (LLMs)](https://www.couchbase.com/blog/large-language-models-explained/) for smarter, context-aware responses. Regular updates keep it accurate and dynamic for knowledge structuring and access. This step-by-step process transforms raw data into an interconnected, intelligent web of knowledge. ### Ontologies and knowledge graphs #### What is an ontology? An ontology is a formal structure that describes concepts, objects, and their interconnections in a specific area of interest. It provides rules, classes, and categories that help classify and interpret data. #### How do ontologies relate to knowledge graphs? A knowledge graph uses an ontology to structure data, bringing consistency and semantics. The ontology is the backbone of the knowledge graph, specifying how entities are categorized and linked. **Example:** A movie knowledge graph follows an ontology that specifies: - Actors can act in Movies - Directors can direct Movies - Movies can have a Genre **Key diferences: ** **Feature****Ontology****Knowledge graph**PurposeDefines rules and relationshipsStores and connects real-world dataStructureConceptual model (abstract)Data network (practical)UsageProvides meaning and reasoningEnables AI-driven search and analysis ### Knowledge graph examples Here are some well-known examples of knowledge graphs: - **Google knowledge graph:** This knowledge base tightens up search results by learning about relationships between entities (e.g., people, places, or things). It provides direct answers and more detailed, context-sensitive information in search results, such as a knowledge panel for celebrities or landmarks. - **LinkedIn knowledge graph:** This knowledge base maps relationships between people, roles, skills, and companies. It helps provide job recommendations, professional relationships, and content based on your profile and network. - **Facebook entity graph:** This graph connects users, pages, posts, likes, and interactions to help deliver relevant content and ads. It also improves user experience by recommending relevant posts, groups, and events based on behavior. - **Amazon product graph:** This graph organizes product, review, and customer preference information. It powers Amazon's recommendation engine by suggesting similar or related products through browsing and purchasing history. Each graph enables a better user experience with personalized, context-aware recommendations. ### Knowledge graph use cases Here are some of the ways knowledge graphs can be used across industries: - **Recommendation systems:** E-commerce and streaming platforms use knowledge graphs to [personalize recommendations](https://www.couchbase.com/use-cases/smart-personalization/). Amazon suggests products based on user behavior, while Netflix recommends content by analyzing viewing patterns. - **Fraud detection and risk analysis:** Financial institutions detect fraud by identifying suspicious relationships and hidden patterns in transactions. Knowledge graphs also help assess credit risk and improve compliance. - **Healthcare and biomedical research:** Medical professionals use knowledge graphs to link patient records, drug interactions, and clinical trials. Researchers leverage them to accelerate drug discovery and treatment innovation. - **Cybersecurity and threat intelligence:** Cybersecurity teams use knowledge graphs to analyze attack patterns and malicious entities. They help detect threats, identify vulnerabilities, and enhance security defenses. - **Smart assistants and autonomous systems:** Self-driving cars and smart cities use knowledge graphs to structure spatial and IoT data, [enabling real-time decision making](https://www.couchbase.com/use-cases/real-time-analytics/) and automation. ### Knowledge graph benefits Knowledge graphs benefit AI applications by enabling them to organize, connect, and reason through complex data. Here are the specific ways they do that: - **Enhanced search and discovery:** Knowledge graphs enable semantic search and intelligent query responses by linking related concepts and inferring connections between pieces of information. This ability improves user experience for web and internal search engines. - **Personalization:** Knowledge graphs enable personalization by understanding users' behavior and tastes. This capability allows applications to make personalized recommendations and improve targeted advertising efforts. - **Natural language processing (NLP):** Knowledge graphs enable NLP applications like entity recognition, question answering (QA), and text summarization. These features allow machines to understand and generate human-like answers, enhancing [chatbots and virtual assistants](https://www.couchbase.com/blog/agentic-ai/). ### How to build a knowledge graph Building a knowledge graph involves the following steps: 1. **Define purpose and scope:** Identify the domain, key entities, and relationships relevant to your application. 2. **Collect and process data:** Collect structured (databases and APIs) and unstructured (documents and text) data, then cleanse and normalize it. 3. **Identify entities and relationships:** Use NLP to identify key concepts in your data, then structure them in a graph format. 4. **Store in a graph database:** Store and manage relationships in your data with databases like Neo4j or Amazon Neptune. 5. **Query and analyze:** Use languages like Cypher, Gremlin, or SPARQL to gain insights and discover patterns in your data. 6. **Visualize and deploy:** Use software like Gephi, Linkurious, or GraphX to visualize data relationships and deploy them into applications. ### Key takeaways and additional resources In this resource, we learned that: - Knowledge graphs structure data into entities and relationships to improve search functionality, enhance AI applications, and aid decision making. - Knowledge graphs power search engines and recommendation systems, allow financial institutions to detect fraud, enable medical professionals to improve patient care, and help cybersecurity professionals detect vulnerabilities and enhance security. - Building a knowledge graph involves defining scope, collecting data, identifying entities, utilizing graph databases, querying insights, and visualizing results. - Graph databases like Neo4j and Amazon Neptune are commonly used for storage and analysis. - Cypher, Gremlin, or SPARQL are used for querying, while visualization tools like Gephi and Linkurious help explore relationships. To learn more about concepts related to AI, you can review our [hub](https://www.couchbase.com/resources/concepts/) and check out the resources below: #### Additional resources - [From Concept to Code: LLM + RAG With Couchbase](https://www.couchbase.com/blog/ai-powered-recommendation-engine-llm-rag/) - [How Generative AI Works With Couchbase](https://www.couchbase.com/blog/what-is-generative-ai/) - [A Guide to LLM Embeddings](https://www.couchbase.com/blog/llm-embeddings/) - [Knowledge Base Population (KBP) – The Stanford Natural Language Processing Group](https://nlp.stanford.edu/projects/kbp/) ### FAQ **What is a knowledge graph in AI? **In AI, a knowledge graph is a structured representation of data that connects entities, concepts, and their relationships to enable machine understanding, reasoning, and decision making. **What are knowledge graphs used for?** Knowledge graphs are used to improve search, recommendation systems, data integration, artificial intelligence, and automated reasoning. **What is the difference between graph databases and knowledge graphs?** Graph databases store and manage connected data using nodes and edges, while knowledge graphs add semantic meaning by incorporating ontologies, relationships, and contextual understanding for intelligent reasoning. **What is a triplestore?** A triplestore is a database designed to store and manage data in subject-predicate-object triples, which enables efficient querying and semantic relationship retrieval in knowledge graphs. **Does ChatGPT use knowledge graphs?** Although ChatGPT doesn’t directly use knowledge graphs, it does rely on large language models (LLMs) trained on textual data. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### What Is a Cloud Database? URL: https://www.couchbase.com/resources/concepts/what-is-a-cloud-database/ ## What Is a Cloud Database vs. a Traditional Database? Learn how a cloud-based database solution can improve the scalability, speed, and security of your apps! [Try Couchbase’s DBaaS Offering](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/products/capella/)  ### Introduction to Cloud Databases: Definition & More A cloud database is hosted on a cloud computing platform such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud. Cloud-based database solutions offer several advantages over traditional on-premises databases, including scalability, availability, and cost-effectiveness. This page will discuss the benefits of cloud databases and the different types of cloud databases that are available. It will also provide resources for learning more about them and choosing the right one for your needs. Areas covered include: - Why use a cloud database? - Disadvantages of cloud databases - Types of cloud databases - Cloud database vs. traditional database - Choosing a cloud database - Cloud database solutions - Conclusion ### Why use a cloud database? Here are some of the most common reasons organizations choose cloud databases: **Scalability:** Cloud databases are highly scalable, meaning that you can easily add or remove capacity. This scalability is ideal for businesses that experience fluctuating traffic patterns. **Availability:** Cloud databases are highly available, so you can be confident that your data will be accessible even if you experience an outage at your data center. **Cost-effectiveness:** Cloud databases are often more cost-effective than traditional on-premises databases, especially for businesses that don't need to own and maintain their own hardware and software. ### Disadvantages of cloud databases Although using a cloud database comes with many perks, there are some challenges you should be aware of before you decide to go with one. The challenges of choosing a cloud database solution include: **Vendor lock-in:** Once you choose a cloud database provider, switching to a different provider can be difficult. This is due to a number of different reasons, including contractual obligations, business interruption, and lack of resources. **Data sovereignty concerns:** If you store your data in the cloud, you should be aware of the data sovereignty laws in the country where the data is stored. Countries with stricter laws make it harder to access that data. **Performance issues:** In some cases, cloud databases can experience performance issues. This is especially true if your database receives a lot of traffic. ### Types of cloud databases There are three main types of cloud databases: - **Relational databases:** Relational databases are the most common type of cloud database. They use a structured query language (SQL) to manage data. - **NoSQL databases:** NoSQL stands for “not only SQL,” and NoSQL databases are designed for storing and managing large amounts of semi-structured or unstructured data. They offer a variety of features that make them well-suited for modern applications. - **Hybrid databases:** Hybrid databases combine the features of relational and NoSQL databases. They offer the power and familiarity of relational databases along with the high scalability, availability, and flexibility of NoSQL databases. ### Cloud database vs. traditional database: What’s the difference? The main difference between a cloud database and a traditional database is where the data is stored. A cloud database stores data on a remote server, while a traditional database stores data on a local server. For that reason, cloud databases can be more scalable and available than traditional ones, but they can also be more expensive. ### Choosing a cloud database There are a few factors to consider when choosing a cloud database, including: - The type of data you need to store - The size of your database - The amount of traffic your database will receive - Your budget ### Cloud database solutions You’ve got options, but it’s important to choose wisely. Considering the above factors, some of the best cloud database solutions include: - **Amazon Relational Database Service (RDS):** Amazon RDS is a fully managed relational database service that makes it easy to set up, operate, and scale a relational database in the Amazon cloud. RDS supports a variety of popular relational database engines, including MySQL, PostgreSQL, and Oracle. - **Microsoft Azure SQL Database:** Azure SQL Database is a fully managed relational database service that makes it easy to set up, operate, and scale a relational database in the Azure cloud. Azure SQL Database supports a variety of popular relational database engines, including SQL Server and MySQL. - **Couchbase Capella™:** Couchbase Capella is a fully managed cloud database service for Couchbase. Capella makes it easy to set up, operate, and scale a Couchbase database in the AWS, Azure, and Google clouds. It’s a good choice for applications that store and access large volumes of data in real time. - **Cloud SQL:** Cloud SQL is a fully managed relational database service that makes it easy to set up, operate, and scale a relational database in Google Cloud. Cloud SQL supports a variety of popular relational database engines, including MySQL, PostgreSQL, and SQL Server. ### Conclusion Cloud databases offer a number of benefits over traditional on-premises databases. If you're looking for a scalable, available, and cost-effective way to store your data, then a cloud database is a good option. **Next steps** - [Learn more about NoSQL databases](https://www.couchbase.com/resources/why-nosql/) - [Sign up for a free trial of Couchbase Capella](https://cloud.couchbase.com/sign-up) - [Read our blog posts on cloud databases](https://www.couchbase.com/blog/tag/cloud-database/) **Resources** - [Couchbase Capella](https://www.couchbase.com/products/capella/) - [Cloud database FAQ](https://www.couchbase.com/products/cloud/faq/) - [Cloud database downloads](https://www.couchbase.com/downloads/) - [Cloud database comparison](https://www.couchbase.com/nosql-database-cloud-comparison/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### What Is a Data Platform? URL: https://www.couchbase.com/resources/concepts/data-platforms/ ## What Is a Data Platform? Organizations can use data platforms to make informed decisions and gain a competitive edge. [Try Our Data Platform Free](https://cloud.couchbase.com/sign-up/) [Learn more](https://www.couchbase.com/products/capella/)  ### Data platform overview To help you better understand data platforms, this page covers: - Layers in a data platform - Types of data platforms - Data platform example - Data platform advantages - How to choose a data platform - Conclusion A data platform is infrastructure that allows organizations to manage, store, process, and analyze large volumes of data. It typically includes a combination of hardware, software, and tools designed to support data-related activities. The goal of a data platform is to enable businesses to use data in applications and make better decisions based on insights derived from data. ### Layers in a data platform A data platform can consist of up to five layers: a data ingestion layer, data storage layer, data processing layer, data pipeline layer, and application/user interface layer. The data ingestion layer is responsible for collecting and bringing in data from various sources, while the storage layer stores the data. The processing layer transforms and prepares the data for analysis or consumption by applications, while the pipeline layer handles the movement of data between layers and other applications. The user interface layer provides a way for end users to interact with and derive insights from the data via dashboards or business intelligence tools. #### Data ingestion layer The data ingestion layer is the first layer of a data platform and is responsible for collecting data from various sources, including: - Sensors - APIs - Databases - Files - Applications - Third-party sources This layer retrieves data in different formats, structures, and protocols and converts them into common formats that can be stored and processed. Data ingestion is a continuous process that requires scheduling, monitoring, aggregation, and error handling to ensure data quality and completeness. Ingested data can be stored in a raw or near-raw format in a data lake, where it can be accessed and analyzed by downstream layers. The success of a data platform relies heavily on the effectiveness and reliability of the data ingestion layer because this layer determines the quality and timeliness of the data used for decision-making. What is a data lake, and how does it benefit a data platform? A data lake is a centralized repository that stores large amounts of raw, unstructured, and semi-structured data, allowing organizations to analyze vast amounts of data from various sources without any limitations or the need for a predefined schema. It provides a cost-effective solution for managing and processing large datasets. #### Data storage layer The data storage layer of a data platform is responsible for storing data in a raw or processed format. It typically includes a data lake or data warehouse, as well as other storage technologies such as a NoSQL database (like [Couchbase Capella™](https://www.couchbase.com/products/capella/) or [Couchbase Server](https://www.couchbase.com/products/server/)) for storing and sourcing operational and application data. The data is organized, indexed, and optimized for fast access and retrieval by downstream layers. The storage layer often incorporates data governance policies, such as access controls, lineage, backup, and retention rules. The success of a data platform depends on the scalability, reliability, and security of the data storage layer. #### Data processing layer The data processing layer of a data platform is responsible for transforming and preparing data for analysis. This layer includes tools for data processing, cleaning, and aggregation and often incorporates machine learning algorithms or artificial intelligence techniques. The processed data can be stored in the data storage layer or passed to the analytics layer for further analysis and querying. The data processing layer also handles data quality checks, error handling, and data enrichment tasks such as adding metadata or calculating derived metrics. The efficiency and accuracy of the data processing layer are crucial for delivering the insights derived from the data. #### Data pipeline layer The data pipeline layer of a data platform is responsible for moving data between the different layers of the platform. It can include tools for: - **Data integration** – combining data from different applications, sources, and formats - **Data transformation** – converting, mapping, or reshaping data from one format or structure to another - **Data enrichment** – adding data such as metadata, derived metrics, or external data sources to existing datasets - **Data delivery** – supplying curated data to other systems, such as artificial intelligence model processors, applications, data lakes, or warehouses The pipeline layer can support batch or real-time data processing and often incorporates message queues or stream processing frameworks. Data pipeline tasks can include data replication, data cleansing, or data formatting to ensure that data is delivered to downstream layers in the right format and structure. The effectiveness and reliability of the data pipeline layer are critical to ensure that the right data is delivered to the right place at the right time. #### User interface layer/application layer The user interface layer of a data platform is the topmost layer that allows end users, analysts, and data consumers to interact with the data and analytics. This layer includes dashboards, reports, and visualization tools that provide interfaces to the data. The user interface layer can also provide tools for self-service analytics, ad hoc querying, and data exploration. The user interface layer is critical to ensure that users can access and understand the insights derived from the data. The user interface layer can be customized for different user groups, roles, or permissions to ensure that the right data is delivered to the right user. Finally, the user interface layer can incorporate feedback loops or collaboration features, allowing users to share insights, ask questions, or provide feedback to improve the data platform. Applications, both commercial and bespoke, can create, supply, process, analyze, and consume data within the data platform. Applications are one of the primary beneficiaries of a well-implemented data platform as they can provide source data for analytic insights as well as put analytic and artificially derived insights into action at the exact time and place for the data to be most useful. Application layers often have the following characteristics: - **Mobility** – applications run on mobile and internet of things (IoT) devices - **Data creation** – applications are often the original source of data - **User interaction** – like other user interfaces to a data platform; applications are often the intermediary between humans and data - **On-the-spot processing** – applications are often where interaction, time, place, and situation meet to consume data and create new instant insights or information (e.g., Where’s the closest Starbucks?) - **Metadata creation** – data is often accompanied by useful metadata, such as when it was created, by whom, where, and under what circumstances ### Types of data platforms Data platforms are essential tools for businesses to create, collect, process, analyze, and reuse data. There are various types of data platforms available in the market, each with its unique features and capabilities. Four examples of data platforms are the cloud data platform, customer data platform, big data platform, and enterprise data platform. #### Cloud data platform A cloud data platform stores, processes, and analyzes data in the cloud (unlike traditional data platforms that require on-premises hardware and software). Compared to traditional on-premises data platforms, a cloud data platform often has more flexibility and scalability and can be more cost-effective. With low effort, organizations can scale their computing resources up or down based on their changing data needs without investing in new hardware or software. Additionally, cloud data platforms can provide advanced analytics and machine learning capabilities, allowing organizations to gain insights from their data and make informed decisions. Customer data platforms, big data platforms, and enterprise data platforms can all be run either in the cloud or on premises. #### Customer data platform A customer data platform (CDP) focuses on collecting and managing customer data across multiple channels and touchpoints and is sometimes known as "[Customer 360](https://www.couchbase.com/use-cases/customer-360/)." Unlike other types of data platforms, a CDP is designed to create a unified view of the customer by integrating data from various sources such as CRM systems, marketing automation tools, and website analytics. Compared to other data platforms, a CDP is more customer centric and is specifically designed to provide insights and analytics on customer behavior and preferences. It helps businesses to personalize their customer interactions, improve customer engagement, and increase customer loyalty. Other types of data platforms may also collect and analyze customer data, but they aren’t specifically designed to provide a unified view of the customer like a CDP. #### Big data platform A big data platform is designed to handle large volumes of structured and unstructured data, often in real time or in near real time. A big data platform typically uses [distributed computing](https://www.couchbase.com/blog/distributed-databases-overview/) technology to process data across multiple servers and nodes. A big data platform can handle data from a variety of sources, such as social media, internet of things (IoT) devices, and machine-generated data. [Read more about Couchbase Mobile 3 for modern mobile, desktop, and embedded IoT devices.](https://www.couchbase.com/press-releases/couchbase-launches-couchbase-mobile-3-making-it-easier-for-developers-to-build-modern-applications-across-mobile-desktop-and-embedded-iot-devices/) Compared to other types of data platforms, a big data platform is designed to handle massive amounts of data at a very high speed. It is typically used for data-intensive applications such as predictive analytics, fraud detection, and recommendation systems. While other types of data platforms may also handle large amounts of data, they aren’t specifically designed for real-time processing and analysis of big data. #### Enterprise data platform An enterprise data platform is designed to manage and integrate data across an entire organization. It’s typically used to store and process structured data such as customer data, financial data, and supply chain data. An enterprise data platform provides a centralized repository for all the data used by an organization with a goal of more efficient data management and governance. Because enterprise data platforms handle data at enterprise scale, they offer features such as data quality management, data integration, and data governance that are crucial for ensuring data consistency and compliance. ([Read more about GDPR and Couchbase.](https://info.couchbase.com/rs/302-GJY-034/images/GDPR_Overview_Brief_2018M6.pdf#page=1)) ### Data platform example There are many options when constructing a data platform. Here's an example implementation for a large retail company: The platform will store and analyze various types of data, including customer data, sales data, and inventory data. The platform will consist of several layers: - **UI/application layers:** Application layers are both creators and consumers of data. These layers can be delivered through a variety of means, including web, mobile, or embedded applications. Application layers are often the intermediary between users and technology. For instance, a retail company will have a website, a native mobile app, and an API. - **Data ingestion layer:** This layer is responsible for collecting data from various sources, such as the company's point of sale systems, e-commerce platforms, and mobile apps. The data will be streamed in real time to a data ingestion platform such as [Apache Kafka](https://www.couchbase.com/blog/ingest-data-into-confluent-kafka-via-couchbase-kafka-connector/). - **Data storage layer:** This layer is responsible for storing the data in a scalable and performant manner. For this layer, we'll use [Couchbase Capella](https://www.couchbase.com/products/capella/), a NoSQL Database-as-a-Service (DBaaS) that can handle high-velocity and high-volume data. Capella provides features such as in-memory caching, automatic sharding, and replication, which make it ideal for storing and processing large amounts of data. - **Data processing layer:** This layer will be responsible for processing the data and performing various analytics tasks. For this layer, we'll use Apache Spark, a distributed computing framework that can process large datasets in parallel. Spark can connect to Couchbase using the [Couchbase Spark Connector](https://docs.couchbase.com/spark-connector/current/getting-started.html), which allows Spark to read and write data to and from Couchbase. - **Data visualization layer:** This layer is responsible for visualizing the data and making it accessible to business users. For this layer, we'll use a business intelligence (BI) tool such as [Tableau](https://docs.couchbase.com/tableau-connector/current/index.html) or [Power BI](https://www.couchbase.com/blog/extend-couchbase-analytics-with-power-bi-using-cdata/). The BI tool can connect to the data processing layer and generate interactive dashboards and reports based on the data. - Overall, this data platform architecture allows the retail company to collect, store, process, and visualize large volumes of data in a scalable and performant manner. By using Couchbase as the data storage layer, the company can benefit from the database's speed, scalability, and reliability. ### Data platform advantages There are numerous advantages of having a data platform for businesses: - **Centralized data management** – a centralized location to store, process, and manage data can make it easier to access and analyze data across the organization - **Improved data quality** – tools for data cleaning, standardization, and validation ensure that data is accurate and consistent - **Enhanced data security** – features such as encryption, access controls, and monitoring protect sensitive data from unauthorized access - **Faster insights and decision-making** – analyze data faster and with greater insight by providing tools for data visualization, analytics, and machine learning - **Scalability and flexibility** – scale up or down to meet changing data needs and access data from anywhere with an internet connection #### Potential data platform disadvantages While there are many advantages to having a data platform, there are also some potential disadvantages to consider: - **High cost** – implementing and maintaining a data platform can be cost prohibitive, especially for smaller businesses or organizations with limited budgets - **Complex implementation** – implementing a data platform can be a complex process that requires specialized technical expertise, which can add to the cost - **Data privacy concerns** – a data platform can create data privacy concerns if sensitive or confidential data is not properly secured or managed - **Potential data silos** – if not properly integrated, a data platform can create data silos within an organization, with different teams or departments having their own separate data stores that are not easily shared - **Limited adoption** – if not properly integrated with existing systems and workflows, a data platform may not be widely adopted by employees or stakeholders, limiting its effectiveness No single tool can solve every problem, but Couchbase Capella DBaaS can help overcome the most common challenges of implementing and maintaining a data platform by providing: - A low TCO and a low effort implementation that can be scaled up or down based on business needs - [Advanced security features](https://www.couchbase.com/products/capella/trust/) and the ability to integrate easily with existing systems and workflows - The familiarity of [SQL](https://www.couchbase.com/products/n1ql/), the flexibility of [JSON](https://www.youtube.com/watch?v=BC5gglRnxLY), and support for [ACID transactions](https://docs.couchbase.com/server/current/learn/data/transactions.html) to help increase adoption ### How to choose a data platform When choosing a data platform, it's important to consider your business needs, evaluate available options, and test and deploy the chosen platform. This involves identifying the types of data you need to manage, researching different platform options, and testing the platform with your data and use cases. By following these steps, you can select a data platform that meets your organization's needs and helps you achieve your business goals. **Step 1: Identify your business needs** 1. Determine the types of data you need to store and manage, such as structured or unstructured data 2. Identify the business problems you want to solve with your data platform, such as improving customer experiences or optimizing operations 3. Determine the scale of your data and the anticipated growth of your data needs over time **Step 2: Evaluate available platforms** 1. Research different data platform options and compare their features and capabilities 2. Consider factors such as scalability, security, performance, ease of use, and cost 3. Evaluate the compatibility of each platform with your existing IT infrastructure and tools **Step 3: Test and deploy** 1. Conduct a proof of concept or pilot to test the data platform with your data and use cases 2. Evaluate the performance, scalability, and ease of use of the platform during testing 3. Train employees and stakeholders on the use of the data platform and deploy it throughout your organization ### Conclusion A data platform is a comprehensive solution for collecting, storing, processing, and analyzing data. It often consists of at least five layers, each with unique responsibilities: data ingestion, data storage, data processing, data pipeline, and user interface. The data ingestion layer is responsible for collecting data from various sources, and the storage layer is responsible for storing it. The processing layer transforms and prepares the data for analysis, while the pipeline layer handles the movement of data between the layers. Finally, the user interface layer provides a way for end users to interact with and derive insights from the data. There are different types of data platforms, each with its unique features and capabilities, including cloud data platforms, customer data platforms, big data platforms, and enterprise data platforms. Overall, a data platform is a valuable tool for businesses to manage and leverage their data to make informed decisions and gain a competitive advantage. If you're looking for a data platform to help you achieve your [business goals](https://www.couchbase.com/use-cases/), consider engaging with Couchbase. Our team can help you evaluate your data needs, identify the right platform for your organization, and provide support as you deploy and use the platform. [Contact us today to learn more.](https://www.couchbase.com/contact/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### What Is a Workload? URL: https://www.couchbase.com/resources/concepts/workloads/ ## What Is a Workload? A workload refers to the set of tasks, processes, or jobs a system or application executes [Maximize Performance](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/use-cases/distributed-workloads/)  ### What is a workload? In computing, a workload refers to the tasks, processes, or jobs a system, service, or application executes. Workloads are not just about applications; they represent the activity or demand on the underlying infrastructure. In the rest of this resource, we’ll explore the difference between workloads and applications, common types of workloads, and how to manage, automate, and protect workloads in modern IT environments. We’ll also highlight real-world examples to make these concepts concrete. Continue reading to learn more. - Workloads vs. applications - Types of workloads - Examples of workloads - Workload management - Workload protection - Key takeaways and additional resources ### Workloads vs. applications At first glance, workloads and applications may seem interchangeable, but they serve distinct purposes in system design. An application refers to the software itself, whether it’s a web app, mobile app, or desktop software. Workload, however, is what the application demands from the underlying system, such as central processing units (CPUs), memory, or disk space. Think of an [e-commerce application](https://www.couchbase.com/use-cases/retail-and-ecommerce/). The app’s workload is determined by the number of transactions (or orders) processed per minute, concurrent users, and the backend processes handling inventory updates, [user sessions](https://www.couchbase.com/use-cases/session-management/), or [recommendation engines](https://www.couchbase.com/use-cases/smart-personalization/). The app is static in concept, but its workload fluctuates based on demand. Understanding this difference is critical when designing systems, especially for [scalability](https://www.couchbase.com/resources/concepts/scalability-in-cloud-computing/) and [performance](https://www.couchbase.com/use-cases/application-performance/). While the application may be built with a certain number of features, its workload will change as user activity increases, new features roll out, and infrastructure evolves. ### Types of workloads Here are some common types: 1. **Transactional workloads:** Refers to systems that process high volumes of [transactions](https://www.couchbase.com/blog/transactional-databases/), such as databases or online payment platforms. These workloads are characterized by their low latency requirements and high reliability. 2. **Batch workloads:** These workloads execute a series of jobs that can be [processed in batches](https://www.couchbase.com/resources/concepts/batch-processing/). Data analytics pipelines, nightly reporting, and extract, transform, load (ETL) jobs are good examples of batch workloads. 3. **Interactive workloads:** These workloads involve real-time activity, like interaction with end users, in both web and mobile apps. They demand quick response times to user inputs. 4. **Compute-intensive workloads:** Refers to applications that require significant processing power, such as machine learning model training, video rendering, or simulations. 5. **Data-intensive workloads:** Systems that must process, store, and retrieve massive amounts of data, such as large-scale databases or [big data platforms](https://www.couchbase.com/resources/concepts/data-platforms/). ### Examples of workloads - **E-commerce websites:** This workload involves user requests for products, database queries to fetch inventory details, processing of payment transactions, and shipping updates. - **Machine learning model training:** Requires intensive CPU or graphics processing unit (GPU) resources to [train models on large datasets](https://www.couchbase.com/blog/what-are-foundation-models/). This is often categorized as a compute-intensive workload. - **Streaming services:** Platforms like Netflix handle interactive workloads where [video is streamed on demand to users](https://www.couchbase.com/use-cases/media-and-entertainment/). This involves a data-intensive backend storing large multimedia files. - **Real-time fraud detection:** A common use case for a financial application involves [analyzing real-time transactions to detect potential fraud](https://www.couchbase.com/customers/fico/) – this streaming workload processes thousands of transactions per second during peak times. ### Workload management Workload management involves distributing tasks within an available resource system, such as a CPU, memory, and storage, to ensure efficient performance. Proper workload management is crucial to applications running efficiently and effectively. Tools like [OpenPBS](https://www.openpbs.org/) and [Slurm](https://slurm.schedmd.com/overview.html) allow you to manage the workload in a cluster environment because they schedule tasks and assign resources dynamically within different nodes. These tools optimize hardware resources by scheduling workloads so that high-priority jobs receive resources and less important tasks can be delayed or queued until resources become available. #### Workload automation Scalable workload management requires automation. Workload automation refers to the process of automatically scheduling, running, and managing tasks inside an application or system. Due to its scalability, it supports resource optimization, minimizes hands-on effort, and delivers consistent performance, particularly in dynamic environments. ##### Key concepts in workload automation - **Task scheduling:** OS-level automation often involves scheduling tasks. Once configured with rules, such as specific times, events, or system thresholds, it can invoke tasks automatically. Examples of simple OS-level automation include cron jobs in Linux or a task scheduler on Windows. - **Resource scaling:** Automation platforms like Kubernetes scale resources dynamically because of real-time demand. For instance, if there’s a spike in users on a web application, Kubernetes will automatically roll out new instances (containers) to balance the load and distribute it evenly. - **Error handling:** Automated systems can handle task failures. Once a task fails, automation tools can retry, log an error, or cause an alert for manual input. That way, downtime is minimized and continues uninterrupted while the system does what it should. - **Dependency management:** Because workload automation allows you to specify which tasks depend on what, it means you can ensure processes are executed in the proper sequence. Consider a data processing pipeline where ETL jobs have to run in order – extract must precede transformation and loading. ##### Tools for workload automation 1. **[Kubernetes](https://www.couchbase.com/products/operator/):** The leading platform for managing containerized workloads, Kubernetes automates the deployment, scaling, and management of containerized applications. It uses controllers to monitor the system's state and adjusts resources to match demand. 2. **AWS (Amazon Web Services) Lambda:** [Serverless platforms](https://www.couchbase.com/resources/concepts/serverless-architecture/) like AWS Lambda allow you to run code in response to events without provisioning or managing servers. This automation model enables workloads to scale automatically and efficiently in response to user interactions, scheduled tasks, or other triggers. 3. **Apache Airflow:** Airflow is a popular open source platform for programmatic authoring, scheduling, and monitoring workflows. It’s especially useful for batch workloads where tasks must run in sequence or at specific times (e.g., data pipelines and ETL jobs). 4. **Terraform:** Terraform can automate workloads by provisioning and managing infrastructure as code (IaC). It can integrate with platforms like AWS and Google Cloud to automate scaling policies, provision servers, and manage complex infrastructure workflows. ### Workload protection With growing complexity, workloads are increasingly vulnerable to security threats, which makes workload protection vital. Workload protection involves securing applications, their data, and the infrastructure that supports them. A common strategy involves using zero trust security models, where every entity interacting with a workload (whether user or application) is authenticated and authorized before accessing resources. Tools like [AWS Shield](https://aws.amazon.com/shield/) can help protect workloads from distributed denial of service (DDoS) attacks, while container security solutions like Falcon monitor Kubernetes workloads for anomalies. Cloud workload protection (CWP) involves continuously monitoring and removing threats from cloud workloads and containers. A CWP platform (CWPP) is a security solution that protects workloads of all types in any location, offering unified cloud workload protection across multiple providers. Cloud providers usually offer native workload protection services, such as data encryption at rest and in transit, identity and access management (IAM), and network isolation through virtual private clouds (VPCs). ### Key takeaways and additional resources - **Workload:** Refers to the demand placed on a system, whereas an application is software. - **Types of workloads:** Range from transactional and interactive to batch, compute-intensive, and data-intensive. Each workload should be handled according to the demands placed on it. - **Workload management:** The efficient management of workloads is often automated. The aim is to utilize resources based on the system's demands. - **Protecting the workload:** Protection from threats to the workload is important, and cloud-native tools and security models help cater to this. We also leave you with some adjacent resources to help your business build and manage applications at scale. - [High Availability Architecture: Requirements & Best Practices](https://www.couchbase.com/blog/high-availability-architecture/) - [What Is a Distributed Application? Definition and Examples](https://www.couchbase.com/blog/distributed-applications/) You can visit our [blog](https://www.couchbase.com/blog/tag/workload/) and [concepts hub](https://www.couchbase.com/resources/concepts/) to learn more about workload-related concepts from Couchbase. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### What Is an Agentic AI Data Foundation? URL: https://www.couchbase.com/resources/concepts/agentic-ai-data-foundation/ ## What Is an Agentic AI Data Foundation? Persistent memory, governed access, and fast context retrieval for production AI agents [Explore Couchbase’s AI Data Plane™](https://www.couchbase.com/products/ai-services/) [Learn more](https://docs.couchbase.com/ai/get-started/intro.html)  ###### SUMMARY *An agentic AI data foundation is the unified data infrastructure that enables AI agents to perceive, remember, reason, and act reliably across production environments. It provides the persistent memory, governed data access, fast context retrieval, and deployment flexibility that autonomous agents require to move beyond prototypes and deliver real business value at scale. As enterprises accelerate their investments in agentic AI, the data foundation has emerged as the critical differentiator between pilots that fail and systems that run in production.* ### What is an agentic AI data foundation? An agentic AI data foundation is a purpose-built data infrastructure designed to support AI agents operating autonomously in production environments. Unlike traditional databases optimized for human-driven transactional workloads, an agentic AI data foundation is built around the unique data requirements of autonomous agents: persistent memory, real-time context retrieval, governed tool access, and stateful operation across multi-agent workflows. The term reflects a shift in how enterprises must think about data infrastructure as AI moves from passive, request-response interactions to active, goal-directed systems. A generative AI application that answers a question needs fast read access to relevant context. An agentic AI system that books a hotel, adjusts an order, or coordinates a multistep workflow needs more; it has to remember what it’s already done, know what it’s authorized to do, retrieve the most relevant past interactions in real time, and write back observations as it acts. An agentic AI data foundation meets all of these requirements as a unified, production-grade system, not as a collection of point solutions assembled with custom glue code. The content below discusses why standard data architectures are insufficient for agentic workflows, the components every production foundation requires, and how Couchbase delivers a purpose-built solution through the [Couchbase AI Data Plane](https://www.couchbase.com/products/ai-services/). - Why agentic workflows require a specialized data foundation - Core components of an agentic AI data foundation - How agentic AI data foundations differ from traditional databases - The role of agent memory in agentic workflows - How Couchbase delivers an agentic AI data foundation - Key takeaways and related resources - FAQs ### Why agentic workflows require a specialized data foundation Gartner predicts that 40% of enterprise applications will include integrated AI agents by the end of 2026, up from less than 5% in 2025. Yet the same research notes that over 40% of [agentic AI projects](https://www.couchbase.com/use-cases/artificial-intelligence/) will be canceled by the end of 2027 due to escalating costs, unclear business value, or inadequate risk controls. The gap between those two statistics is almost entirely a data infrastructure problem. And that problem is largely due to four agentic workflow data challenges that traditional architectures can’t reliably address: #### 1. Stateful, persistent memory In a stateless system, each new session starts from scratch, so agents without persistent memory treat each user as a stranger every time. These agents can’t build on previous interactions, and they force users to repeat context they’ve already provided. At scale, this destroys the user experience that makes agentic AI valuable in the first place. An agentic AI data foundation solves this problem by storing and retrieving conversational history, user preferences, and long-term semantic observations across sessions. #### 2. Real-time context retrieval Agents make decisions based on the current prompt plus retrieved context. To remain within the latency budget of a live interaction, the context retrieval must happen in milliseconds. Traditional data lakes and batch pipelines can’t react this quickly because they’re optimized for analysis, not for real-time agent inference. An agentic AI data foundation uses [vector search](https://www.couchbase.com/products/vector-search/) and key-value retrieval together to return the most semantically relevant context the moment an agent needs it. #### 3. Governed data access Agents that can take real-world actions (e.g., sending messages, updating records, triggering processes) require strict controls on what data and tools they can access. Without governance built into the data layer, agentic systems become unpredictable and ungovernable at enterprise scale. An agentic AI data foundation enforces role-based access control, field-level permissions, and audit logging at the infrastructure level, not as an afterthought. #### 4. Multi-agent coordination As enterprises deploy multi-agent systems in which specialized agents hand off work to one another, shared state becomes the connective tissue. Without a common data foundation, agents duplicate work, drop context at handoff points, and clash on objectives. A shared agentic AI data foundation provides the persistent, structured memory that multi-agent systems need to coordinate reliably without custom state management between every pair of agents. ### Core components of an agentic AI data foundation An agentic AI data foundation isn’t a single database product. It’s a set of integrated capabilities that together enable agents to operate reliably in production. The following components are present in every mature implementation: ComponentWhat it providesAgent memoryStores short-term conversational context, long-term semantic observations, and user profile memory. Retrieves the most relevant memories in real time to inform every agent response. Supports configurable retention policies, such as time to live (TTL), for right-to-be-forgotten compliance.Vector store / RAGEnables semantic similarity search across large knowledge corpora, enabling agents to retrieve the most contextually relevant information for any query, not just exact-match results. A vector store is the foundation of [retrieval-augmented generation (RAG)](https://www.couchbase.com/blog/agentic-rag-2/) in agentic systems.Agent catalogA governed registry of tools, prompts, and agentic functions that agents can discover and invoke at runtime. Ensures agents use validated and versioned tools, enables reuse across agent deployments, and provides the visibility required for enterprise governance.LLM cacheStores and reuses LLM responses for identical or semantically similar prompts to reduce token costs and latency. Essential for production agentic systems in which repeated reasoning steps for similar inputs are common.MCP serverImplements the Model Context Protocol (MCP) standard, providing a secure, structured interface for AI models to connect to tools, data sources, and external systems. Reduces integration complexity and enforces consistent access controls.Audit & governance layerTracks all agent actions, data accesses, and tool invocations with full lineage. Enables organizations to answer the questions, “What did the agent do, with what data, and why?” These answers are required for regulated industries and enterprise compliance. ### How agentic AI data foundations differ from traditional databases Traditional databases were designed for applications controlled by human users or deterministic business logic. An agentic AI data foundation is designed for systems where the agent itself is the primary consumer of data. Agents read, write, and reason with the data continuously and autonomously at a pace that traditional architectures weren’t built to support. AttributeTraditional databaseAgentic AI data foundation**Primary consumer**Human users or deterministic application code**Autonomous AI agents acting on goals****Memory model**Stateless request/response**Persistent across sessions, users, and agents****Retrieval method**Exact-match query (SQL, key-value)**Semantic vector search + exact retrieval combined****Write pattern**Application-driven at defined times**Continuous agent-driven writes during task execution****Governance**Access control at the database/table level**Fine-grained at the tool, prompt, and action levels****Multi-agent support**Not designed for agent coordination**Shared memory and state across agent networks****Deployment**Cloud or on premises**Cloud, self-managed, hybrid, and edge environments****Cost model**Compute + storage**Includes token cost management via LLM cache** ### The role of agent memory in agentic workflows Agent memory is the most fundamental component of an agentic AI data foundation. Without it, every agent interaction is effectively the first – there is no continuity, no personalization, and no ability to build on previous work. With a properly structured memory layer, agents can maintain context across sessions, recognize returning users, act on long-term preferences and observations, and coordinate with other agents without losing state at handoff points. Agent memory typically operates at three levels, each serving a distinct function in production agentic workflows: - **Short-term memory** stores the current conversational context, including the active session, recent exchanges, and the working state. It gives the agent immediate awareness of the ongoing interaction without requiring retrieval from a persistent store. - **Long-term semantic memory** stores observations, facts, and user history that should persist across sessions. This data is typically stored as vector embeddings to enable semantic retrieval. An agent finds the most relevant past information for the current context, not just an exact match. - **Profile memory** stores structured user attributes such as preferences, loyalty status, access rights, and explicit instructions the agent should always be aware of. This information is stored as structured key-value data for deterministic, low-latency retrieval. In production systems, these three memory types must be unified under a single API that handles storage, retrieval, and lifecycle management. A fragmented implementation with separate storage systems for each memory type will degrade agent reliability in production by introducing synchronization complexity, governance gaps, and latency. ### How Couchbase delivers an agentic AI data foundation The Couchbase AI Data Plane is a unified agentic AI data foundation built on Couchbase's JSON-native, scale-out, memory-first data platform. It’s designed for enterprises building production agentic applications that require persistent memory, governed data access, tool and prompt visibility, and fast context retrieval across cloud, self-managed, hybrid, and edge environments. The AI Data Plane combines four integrated components: **Agent Memory** – Short-term conversational context, long-term semantic memory, and profile memory through a single API. Every memory block is stored as a structured JSON document shaped for instant retrieval with an embedding vector, summary, context, timestamp, and configurable TTL. Agent memory deploys wherever Couchbase runs and scales with the cluster. **MCP Server** – A Model Context Protocol-compliant interface that connects AI models to Couchbase data, tools, and external systems in a structured, governed way. MCP reduces integration complexity and enforces consistent access controls across all agent interactions. **Agent Catalog** – A governed registry for storing, discovering, and reusing agentic tools, prompts, and functions. The agent catalog ensures that agents across an enterprise deployment use validated, versioned capabilities rather than ad hoc integrations. It also provides the auditability required for enterprise governance. **LLM Cache** – Stores and reuses LLM responses for identical or semantically similar prompts. This reduces token costs and inference latency at scale, directly addressing one of the fastest-growing infrastructure costs in production AI deployments. The AI Data Plane lets enterprises choose the deployment model best suited to their needs. It runs on [Couchbase Capella](https://www.couchbase.com/products/capella/), a fully managed DBaaS available on AWS, Azure, and GCP. And it also runs in self-managed and hybrid configurations. The same agentic AI data foundation that powers a cloud-native application can also power a mobile or edge deployment using Couchbase Mobile to extend agent memory and context to environments without reliable internet connectivity. ### Key takeaways and related resources An agentic AI data foundation is the infrastructure layer that separates agentic AI prototypes from production systems. As autonomous agents take on more consequential roles in enterprise workflows, the data foundation they depend on must be purpose-built, not assembled from tools designed for a different era of computing. **Key takeaways:** - An agentic AI data foundation is a unified infrastructure that gives AI agents persistent memory, governed data access, fast context retrieval, and deployment flexibility across cloud and edge environments. - Agentic workflows require stateful, real-time data access that traditional data lakes, APIs, and transactional databases weren’t designed to provide. - Agent memory operates at three levels (short-term conversational context, long-term semantic memory, and user profile memory) and must be unified under a single API for production reliability. - An agent catalog provides a governed registry of tools and prompts that ensures agents use validated, versioned capabilities. It also enables enterprise-scale auditability. - LLM caching is an operational necessity at scale. Reusing responses for identical or similar prompts directly reduces token costs and inference latency. - The Model Context Protocol is emerging as the standard interface for connecting AI models to tools and data. A production data foundation should implement it natively. - The Couchbase AI Data Plane delivers the critical agentic AI data foundation capabilities in a single system. It includes agent memory, an MCP server, an agent catalog, and an LLM cache, all running on Couchbase's JSON-native, scale-out platform. **Related resources:** - [Codelab: Building an AI Agent With Couchbase AI Services & Agent Catalog](https://www.couchbase.com/blog/codelab-building-an-ai-agent-with-couchbase-ai-services-agent-catalog/) - [Optimizing Multi-Agent AI Systems With Couchbase](https://www.couchbase.com/blog/optimizing-multi-agent-ai-systems-with-couchbase/) - [Speed, Context, and Savings: Mastering Caching in the Capella AI Model Service](https://www.couchbase.com/blog/speed-context-and-savings-mastering-caching-in-the-capella-ai-model-service/) ### FAQs **What is an agentic AI data foundation?** An agentic AI data foundation is the unified data infrastructure that enables AI agents to perceive, remember, reason, and act reliably in production environments. It provides persistent agent memory, governed data access, fast context retrieval, and the ability to operate across cloud, self-managed, and edge environments. **Why do agentic workflows require a specialized data foundation?** Agentic workflows require stateful, real-time data access that traditional architectures can’t reliably provide. Agents need persistent memory across sessions, low-latency context retrieval, governed access to tools and data sources, and the ability to write back observations as they act. A purpose-built data foundation meets all these requirements in a unified, production-grade system. **What are the core components of an agentic AI data foundation?** The core components are: (1) persistent agent memory for short-term conversational context, long-term semantic memory, and user profile memory, (2) a vector store for semantic retrieval and RAG, (3) governed data access with role-based controls and audit logging, (4) an agent catalog for tool and prompt governance, (5) an LLM cache for cost and latency optimization, and (6) support for deployment across cloud, self-managed, hybrid, and edge environments. **How is an agentic AI data foundation different from a traditional database?** Traditional databases are optimized for transactional reads and writes by human-driven applications. An agentic AI data foundation is designed for autonomous agents that need to continuously read and write memory, retrieve semantically relevant context in real time, enforce governance at the action level, and maintain state across multi-agent handoffs. These capabilities require a purpose-built, AI-native data infrastructure. **What is the Couchbase AI Data Plane?** The Couchbase AI Data Plane is a unified agentic AI data foundation built on Couchbase's JSON-native, scale-out, memory-first platform. It combines agent memory, MCP Server, agent catalog, and LLM cache into a single deployable system that runs across cloud, self-managed, hybrid, and edge environments. It gives AI agents persistent memory, governed data access, and fast context retrieval in production. **What role does agent memory play in agentic workflows?** Agent memory gives AI agents continuity across sessions and interactions. Without memory, agents treat every user as a stranger, repeat completed work, and fail at multi-agent handoff points. A proper memory layer stores short-term conversational context, long-term semantic observations, and user profile data. It retrieves the most relevant memories in real time to inform every agent response. **What is an agent catalog, and why does it matter for agentic workflows?** An agent catalog is a governed registry of tools, prompts, and agent functions that agents can discover and invoke at runtime. It ensures that agents use validated and versioned tools rather than ad hoc integrations, enables reuse across agent deployments, and provides the visibility and auditability required for enterprise governance of agentic systems. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### What Is an AI Data Plane? URL: https://www.couchbase.com/resources/concepts/ai-data-plane/ ## What Is an AI Data Plane? An AI data plane is the governed memory and data layer connecting AI agents to context, tools, and storage [Explore Couchbase’s AI Data Plane](https://www.couchbase.com/products/ai-services/) [Learn more](https://docs.couchbase.com/ai/get-started/intro.html)  ###### SUMMARY *As organizations move from AI experiments to production, the model is rarely the bottleneck – data, memory, and integration are. An AI data plane addresses this by providing a consistent, governed layer for agent memory, retrieval-augmented generation (RAG), tool orchestration, and governance, extending all the way from the cloud to edge and mobile devices. Understanding what it is, how it fits into the AI stack, and how it differs from traditional data infrastructure helps teams design AI strategy more intentionally and avoid architectural choices that limit what their agents can do.* ### What is an AI data plane? An AI data plane is the data layer that provides AI agents with persistent memory, governed access to tools and data, and consistent context from the cloud to the edge. It sits at the intersection of [large language models (LLMs)](https://www.couchbase.com/blog/large-language-models-explained/), tools, and operational data, enabling agents to be more useful, reliable, and production-ready. More precisely, it’s the part of an architecture that manages what AI agents need to do their jobs well: storing and retrieving long-term memory, connecting agents to structured and unstructured data, managing the tools and APIs they can call, and enforcing governance, security, and consistency across all of those interactions. Think of it as the nervous system for AI applications. The model provides reasoning and language – the AI data plane provides the senses and memory: the real-world information, history, and tools that make the model useful. Without an AI data plane, most AI agents are short-lived, stateless prompts. They may understand language well, but they forget context, have shallow access to data, are difficult to govern, and are hard to scale across production environments. Keep reading to learn the reasons why AI needs a data plane, more details about what it does, how it fits into [the AI stack](https://www.itic.org/documents/artificial-intelligence/ITI_AITechnologyStack.pdf), how it compares to traditional data infrastructure, and the use cases it supports. - Why AI needs a data plane - What an AI data plane does - How an AI data plane fits into the stack - AI data plane vs. traditional data infrastructure - Example use cases - Why define the concept now? - Key takeaways and related resources - FAQs ### Why AI needs a data plane Enterprises are learning that moving from AI demos to production is less about the model and more about data, memory, and integration. Four recurring problems explain why a dedicated data plane matters. - **Stateless interaction:** Agents respond to a prompt but don’t remember what happened five minutes ago, let alone last week. That makes them brittle in real workflows where continuity matters. - **Fragmented data and tools:** Each AI experiment typically connects to different databases, APIs, and internal systems in bespoke ways, [creating silos](https://www.couchbase.com/resources/concepts/data-silos/) and duplication and resulting in a patchwork architecture that’s hard to maintain. - **Inconsistent truth:** Agents can see different versions of the truth depending on which system they query and when, undermining trust in the output and eroding confidence in the system over time. - **Governance gaps:** Controlling what data an agent can see, what tools it can use, and how those choices are audited becomes especially important in regulated or customer-facing environments – and nearly impossible without a central layer. An AI data plane addresses all four of these issues by providing a consistent, governed, and persistent layer for data, tools, and memory. Instead of wiring each agent directly into every system, teams connect agents to the AI data plane and manage complexity there. ### What an AI data plane does A mature AI data plane typically handles five core responsibilities: #### Persistent agent memory Agents become far more capable when they can remember past interactions, decisions, and outcomes. That memory lets them build long-term profiles of customers, assets, or processes, avoiding repeated questions, improving recommendations over time, and sharing relevant history across channels and devices. #### Context and retrieval for LLMs Modern AI systems rely heavily on retrieval-augmented generation (RAG), pulling relevant data from enterprise systems into the prompt so the model can reason over it. The AI data plane indexes operational and analytical data for fast retrieval, supports hybrid search, and provides a unified retrieval path for different agents rather than bespoke connectors for every use case. #### Tools, actions, and orchestration Agents aren’t just chatbots. They take actions like updating systems, triggering workflows, calling APIs, or coordinating other agents. The AI data plane provides an organized way to register tools, describe them in a way models can understand, [control which agents can invoke them](https://www.couchbase.com/blog/what-are-my-ai-agents-doing-how-to-gain-insight-and-control/), and log those actions for safety and compliance. #### Governance, security, and observability As AI systems mature, these concerns become non-negotiable. The AI data plane is where access control, policy enforcement, auditing, data lineage, and monitoring can be centralized – so those rules do not have to be rebuilt in every agent or application that gets deployed. #### Cloud-to-edge consistency Many of the most valuable [AI applications live at the edge](https://www.couchbase.com/blog/edge-ai/): on mobile devices, in retail stores, on factory floors, or in vehicles. The AI data plane synchronizes data and memory across cloud, data center, and edge locations, easily handles offline or intermittent connectivity, and enforces security and governance policies even when agents run close to the user. ### How an AI data plane fits into the stack A modern AI architecture can be understood as three distinct layers, each with a different job. Understanding where the AI data plane sits, and why it occupies that position, explains much of its value. #### The model layer At the top sits the model layer: the [foundation models](https://www.couchbase.com/blog/what-are-foundation-models/), fine-tuned variants, and prompt templates that provide reasoning and language capabilities. This is what most people picture when they think about AI – the intelligence. But models on their own are stateless. They process what they’re given, generate a response, and retain nothing. Every interaction starts from zero unless something external supplies the context. #### The application and agent layer At the other end sits the application and agent layer: the user-facing experiences, domain-specific agents, and automated workflows that make AI useful in practice. This is where business logic lives – the customer service assistant, the field technician's mobile tool, the internal knowledge agent. These applications define what AI should do and for whom, but they depend entirely on having access to the right data and memory to do it well. #### The AI data plane: the layer in between The AI data plane occupies the middle. It’s the connective layer that makes the other two work together. Upward, it supplies models with the retrieved context, memory, tool schemas, and data they need to generate useful, grounded responses. Downward, it receives the events, state updates, new memories, and actions agents and applications produce, and it stores and governs them so that they’re available for the next interaction. Without this middle layer, every agent has to wire itself directly to every data source, tool, and system it needs, resulting in bespoke integrations that are fragile, hard to govern, and impossible to reuse. With the AI data plane in place, that complexity is managed once, in one place, and shared across all agents and applications that need it. This separation also creates meaningful flexibility. Teams can swap or upgrade models without rewiring data sources, because the AI data plane provides a stable interface that models consume. They can deploy new agents and user experiences without rebuilding data access logic from scratch, because the data plane already handles retrieval, memory, and tool access. And they can enforce consistent security, privacy, and governance policies across all AI experiences, rather than implementing them separately for each agent or workflow. ### AI data plane vs. traditional data infrastructure It’s natural to compare an AI data plane with [a data warehouse, a data lake, or a database](https://www.couchbase.com/blog/database-vs-data-warehouse/). Those systems are essential, but they’re not designed primarily with agents and models as first-class consumers. Traditional data infrastructure is built for applications and human queries. The AI data plane is built specifically to serve agents. It combines memory, retrieval, tools, and governance in ways that match AI workloads, and is optimized for RAG, tool use, and agent orchestration patterns rather than business intelligence (BI) reporting or transactional record-keeping. FeatureTraditional data infrastructureAI data plane**Primary consumer**Applications and human analystsAI agents and models**Memory/state**No native concept of agent memoryPersistent, governed agent memory is first-class**Retrieval model**SQL queries, batch exports, dashboardsHybrid search, vector retrieval, RAG pipelines**Tool/action support**Not applicableRegistered tool registry with access control and logging**Governance approach**Role-based access, query logsPolicy enforcement, action auditing, data lineage for AI workloads**Edge support**Limited or not prioritizedNative sync, graceful reconnect**Optimization target**Throughput, storage efficiency, query speedLow-latency retrieval, context richness, agent reliability You can assemble something resembling an AI data plane from existing technologies, but the key is to treat it as a coherent layer with clear responsibilities, rather than a collection of disconnected components stitched together with custom code. ### Example use cases The AI data plane is most valuable when AI agents need to operate across real-world complexity: multiple data sources, persistent context, live integrations, and environments where connectivity or governance can’t be taken for granted. Three scenarios illustrate what that looks like in practice. #### Customer support copilot A global enterprise wants an AI assistant that helps support agents handle customer inquiries across web chat, email, and phone. Without a shared data layer, each channel operates in isolation: the agent on chat has no idea what was discussed on last week's phone call, and the AI has no access to the customer's current order status or account history. With an AI data plane, the copilot has a persistent, [unified view of every customer](https://www.couchbase.com/use-cases/customer-360/): past conversations, open tickets, purchase history, and resolved issues, regardless of which channel they came through. When a customer makes contact, the AI retrieves the relevant context in milliseconds, surfaces it to the support agent, and can take actions (e.g., updating an order, scheduling a callback, escalating a case) through a governed tool registry. Regional privacy rules are enforced at the data plane level, so the AI only surfaces what it’s permitted to surface in each jurisdiction. Over time, the outcomes of each interaction become part of the customer's long-term memory profile, making every future interaction more accurate. #### Field service application A technician is dispatched to service industrial equipment at a [remote site with unreliable network connectivity](https://www.couchbase.com/use-cases/field-service/). Their mobile AI assistant needs access to equipment maintenance history, known failure patterns, sensor readings, and step-by-step repair procedures – but a live cloud connection can’t be guaranteed. An AI data plane with edge synchronization solves this by prepositioning the relevant data and memory on the device before the technician arrives. The assistant works fully offline: answering questions, guiding repairs, and flagging anomalies based on locally available context. As the technician captures notes, photos, and observations, those are stored as new events and memories on the device. When connectivity returns, the AI data plane syncs everything back to the central system, keeping the enterprise record consistent and up to date without any manual reconciliation from the technician. #### Enterprise knowledge agent A large organization wants an internal AI agent that employees can use to find policies, procedures, project documentation, and institutional knowledge that’s currently scattered across wikis, shared drives, ticketing systems, and email archives. The challenge isn’t building the agent, it’s [ensuring the agent retrieves accurate, current information](https://www.couchbase.com/blog/agentic-rag-2/) and respects who’s allowed to see it. The AI data plane handles both. It indexes content from multiple internal systems into a unified retrieval layer that the agent can query using hybrid search, combining keyword matching, semantic similarity, and structured filters, to surface the most relevant result for each question. Access control policies are enforced at the data plane level: a contractor asking about compensation bands gets a different answer than an HR manager asking the same question, not because the agent was individually programmed that way, but because the underlying data layer enforces those rules consistently for every request. ### Why define the concept now? As organizations move from pilot to production, the architectural patterns that succeed tend to become standards. "AI data plane" is useful as a term because it provides teams with a shared language for a critical yet often implicit part of the stack. Naming the layer helps separate concerns between models, data, and applications. It encourages investment in persistent memory, governance, and edge capabilities rather than one-off prototypes. It also provides a framework for evaluating platforms based on how well they support these needs, rather than how many features they list on a spec sheet. Explicitly defining the AI data plane helps teams design their AI strategy more intentionally and avoid architectural choices that limit what their agents can do in the future. ### Key takeaways and related resources - An AI data plane is the governed data and memory layer that connects AI agents to the right information, tools, and context across cloud and edge environments. - It handles five core responsibilities: persistent agent memory, LLM retrieval and RAG, tool and action orchestration, governance and observability, and cloud-to-edge consistency. - Unlike traditional data infrastructure, it’s designed with agents and models as first-class consumers, not applications and human analysts. - A well-designed AI data plane is model-agnostic and vendor-neutral; its value comes from standardizing how agents interact with data and tools. - For organizations moving AI into production, treating the AI data plane as a coherent architectural layer rather than a patchwork of custom integrations enables agents to scale reliably. **Related Resources:** - [Couchbase AI Data Plane – Products](https://www.couchbase.com/products/ai-services/) - [Vector Search – Products](https://www.couchbase.com/products/vector-search/) - [Couchbase Mobile – Products](https://www.couchbase.com/products/mobile/) Visit our [concepts hub](https://www.couchbase.com/resources/concepts/) to learn more about the AI data plane and related topics. ### FAQs **How does an AI data plane affect time to production for enterprise AI?** It significantly reduces it. Rather than building bespoke data integrations for each agent, teams connect once to the AI data plane and inherit memory, retrieval, tool access, and governance across every AI application they deploy. **How is an AI data plane different from a data platform?** A data platform manages storage, processing, and analytics for applications and human analysts. An AI data plane focuses specifically on how agents and models consume and produce data. The distinction is the consumer: traditional data platforms serve people and apps; the AI data plane serves agents and models. **Do you need an AI data plane for every AI project?** No. For early-stage prototypes with a single data source and a stateless use case, existing infrastructure is often sufficient. But once an organization wants agents that remember, act across multiple systems, and integrate with production workflows, the AI data plane becomes a distinct and valuable architectural layer rather than an optional add-on. **Is an AI data plane tied to a specific model or vendor?** No. A well-designed AI data plane is model-agnostic and supports multiple models and providers over time. Its value comes from standardizing how agents interact with data and tools, regardless of which model sits behind them. This model independence also makes it easier to adopt new models as they improve without rewiring the rest of the architecture. **How does an AI data plane support edge and mobile AI?** It gives agents running on devices and at the edge local, synchronized access to the data and memory they need, enabling decision-making even without a live cloud connection. When connectivity returns, the AI data plane handles reconciliation and sync while enforcing the same security and governance policies that apply in the cloud. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### What Is an In-Memory Database? URL: https://www.couchbase.com/resources/concepts/in-memory-database/ ## What Is an In-Memory Database? An in-memory database stores data in the main memory of a computer [Try Our In-Memory Database Free](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/blog/application-modernization-strategy/)  ### In-memory database overview What is an in-memory database? IMDBs are high-speed data storage systems that keep all data in the computer’s main memory (known as random access memory or RAM), making data retrieval and processing fast. This technology is ideal for applications that require real-time responses, like financial transactions, telecommunication systems, and online gaming. However, due to the volatile nature of RAM, these databases may use data replication to prevent data loss. Although storing data in memory can be more expensive compared to traditional disk storage, the increasing availability of affordable RAM and the value of speed in many modern applications make in-memory databases a valuable tool for many projects. - How does an in-memory database work? - Why use an in-memory database? - Advantages and disadvantages of in-memory databases - In-memory database comparison - Couchbase’s in-memory database #### How does an in-memory database work? An in-memory database uses a blend of storage management, data handling, and fail-safe mechanisms like replication to offer increased data processing speeds. Here's a simplified explanation of the key traits: - **Data storage**: Unlike traditional databases, an IMDB stores all its data in the computer's RAM. This provides faster access than retrieving data from a hard drive or an SSD. - **Data processing**: With all data available in memory, IMDBs can process operations and execute queries directly within the memory. This significantly reduces latency, making IMDBs great for applications that need real-time responses. - **Data persistence**: IMDBs can employ various data durability strategies to mitigate the volatile nature of RAM. Techniques include keeping a backup of data on disk or the use of replication to duplicate data across multiple nodes. #### Why use an in-memory database? In-memory databases offer speed for data access and processing, which provides a significant performance boost to your applications. By storing data in the computer's main memory, IMDBs can enable faster, real-time responses. ##### In-memory database features In-memory databases come packed with several distinct features that set them apart from traditional, more disk-heavy databases: - **Speed**: The most significant feature of IMDBs is their speed. By keeping all data in the system's main memory, data access and processing times are drastically reduced, resulting in very low latency responses. - **Real-time processing**: Due to their high processing speeds, IMDBs are ideal for applications that require real-time or near-real-time responses. - **Data persistence**: In addition to storing data in memory, some IMDBs have features to ensure data persistence and recovery. These features include asynchronous disk writes, snapshotting, and disk-based backups. - **Compression**: IMDBs often support data compression to reduce the memory footprint and optimize storage. - **Scalability**: IMDBs can be scaled up (adding more RAM) or scaled out (distributed over multiple systems) to handle large data volumes. ##### In-memory use cases and examples In-memory databases are used extensively in various industries and applications due to their high-speed data processing capabilities. Common use cases include: - **Real-time recommendation and personalization**: One of the most prominent use cases of IMDBs is real-time analytics. Businesses across sectors like finance, retail, and telecommunications use IMDBs to analyze large data streams in real time. For instance, financial institutions might use them for real-time fraud detection, while retailers use them for real-time personalization and recommendations. [Wells Fargo](https://www.couchbase.com/customers/wells-fargo/), for example, built its fraud monitoring system using Couchbase’s in-memory database. Their system protects 100% of transactions in real time at speeds of less than 10 milliseconds per operation, or 9,000 reads and writes per second. - **Caching**: IMDBs are commonly used for caching data, with frequently accessed data stored in memory for quick retrieval. This is especially useful for high-traffic web applications where rapid content delivery is critical to a good user experience. For example, [LinkedIn](https://www.couchbase.com/customers/linkedin/) transitioned to Couchbase as a caching solution for its source-of-truth data store, and Couchbase now supports over 50 use cases across the company. - **Session storage**: IMDBs are often used for session management in web applications. where they store data like user profiles or shopping cart information to enable a fast and seamless user experience. [Cisco](https://www.couchbase.com/customers/cisco/) migrated to Couchbase for reliable low latency and consistent response times, and now uses Couchbase to handle over 100 billion user sessions per year. - **Telecommunications**: In the telecom sector, IMDBs handle call routing and session management, maintain customer profiles, and process large volumes of call detail records in real time. [Vodafone](https://www.couchbase.com/customers/vodafone/) uses Couchbase to manage and personalize millions of communications across various channels for over 17 million customers. Couchbase offers data security along with the scalability to expand on demand. - **Collaboration tools**: Real-time collaboration tools like [Bublup](https://www.couchbase.com/customers/bublup/) use IMDBs to simultaneously manage and sync changes across mobile and web apps for multiple users. #### What are the advantages and disadvantages of in-memory databases? In-memory databases present a unique set of benefits and drawbacks that can significantly impact your data management strategies. Here are the key advantages and disadvantages to consider: ##### Advantages - **Speed**: Because IMDB data is stored in RAM, it can be accessed significantly faster than data stored on disk. This provides faster query responses and transaction times, making IMDBs a great choice for applications that require real-time data processing. - **Scalability**: IMDBs can scale more easily to manage large data volumes. They can make good use of the increasing amount of memory available on modern hardware. - **Reliability**: Despite data being stored in memory, IMDBs can still offer data durability and reliability. Techniques like replication, persistence, and transaction logging help protect against data loss. ##### Disadvantages - **Cost**: RAM is more expensive than disk storage, so maintaining large amounts of data in memory can get expensive, especially for very large databases. When only a fraction of your overall data needs to be in RAM, a storage engine like [Couchbase Magma](https://www.couchbase.com/blog/high-volume-data-management-using-couchbase-magma-a-real-life-case-study/) can provide fast access to large amounts of data stored on disk. - **Volatility**: RAM is volatile, meaning that if power is lost, so is the data. However, most IMDBs have mechanisms to persist data on disk or replicate it over the network to prevent data loss. Couchbase provides customers with several replication and persistence options. - **Hardware limitations**: While memory sizes are increasing, there's still a finite limit to how much an individual system can have. You can easily overcome single-system limits by using [horizontal scaling](https://www.couchbase.com/resources/concepts/database-scalability/#:~:text=Horizontal%20scaling%2C%20better%20enabled%20in,also%20known%20as%20scaling%20out.) like that provided by Couchbase Capella™ DBaaS. #### In-memory database comparison **In-memory database****Memory-first database****Disk-based database**PerformanceUsually fastest due to direct memory access that reduces disk I/O latency.Faster than disk-based, but may not be as fast as pure in-memory due to potential disk I/O latency.Typically slower due to disk I/O latency.CostTends to be more expensive due to the high cost of RAM. (RAM is usually only one part of the total cost.)Medium cost. You can augment RAM with cheaper disk storage.Often less expensive due to reliance on disk storage.Data persistenceOften volatile. Data may be lost upon restart or failure if durability features are not used.Provides persistence, which reduces the risk of data loss despite primary reliance on memory.Highly persistent. Data is stored even if the system shuts down.ScalabilityLimited by available RAM unless horizontal scaling is possible.Higher scalability as it can use disk storage for larger datasets.Can store data on large disks, but may not be able to keep up with I/O demands.Data access patternsBest for workloads with high operation rates and low latency. Most are optimized for transient data storage.Good for workloads with a mix of read and write operations. Low to moderate latency requirements.Best for write-heavy, long-term storage, or analytical workloads, or if performance is of low concern.Use casesReal-time analytics, caching, session storage, or anything transient.General purpose, including real-time and near-real-time applications, caching, and mixed workloads.Large-scale data storage and applications with requirements that don't change frequently.ExamplesCouchbase Capella, [memory-only](https://docs.couchbase.com/cloud/clusters/data-service/manage-buckets.html)Couchbase Server, [ephemeral](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/buckets.html)[CouchStore or Magma](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/storage-engines.html) (Available in both Couchbase Capella and Couchbase Server.)Typical deployments of SQL Server, Oracle, Postgres, MySQL, etc. (These may use memory for buffering and caching query plans, and some may have add-ons for increased caching.) [Compare to NoSQL.](https://www.couchbase.com/resources/why-nosql/) #### Couchbase’s in-memory database Couchbase's in-memory, highly available, distributed caching technologies deliver high-speed responses even at high volumes. The newest in-memory development in the Couchbase ecosystem is the introduction of [memory-only buckets support](https://www.couchbase.com/blog/couchbase-capella-caching-memory-only-buckets/) within Couchbase Capella Database-as-a-Service (DBaaS). Capella has always supported caching with high-speed in-memory storage, simultaneously persisting data back to disk to prevent data loss. (This method is still the default.) The introduction of memory-only buckets allows customers to opt for data to be stored solely as a cache without it being written to disk.  CouchStore [memory-first architecture](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/memory-and-storage.html): The memory-only option forgoes the disk and disk queue portions of the architecture for increased performance. The memory-only feature in Capella is a useful addition for applications that require caching. Transient or ephemeral data, which may not need to persist permanently to disk, can now be managed more effectively. This feature can increase application performance by reducing data trips to disk, while the flexibility in data management can reduce disk costs. Memory-only data is highly beneficial in high-traffic scenarios in which preloaded data in the cache can quickly meet usage spikes. In-memory database example use cases include: - Session management for web applications - Performance improvement through caching mechanisms - Managing anonymous information - Enhancing security and privacy by limiting exposure to sensitive data With Capella, users can define a bucket as memory-only during its creation. Within a single database, both "memory-only" and "memory and disk" buckets can be used side by side for different use cases. This capability makes Capella a [future-proof choice](https://www.couchbase.com/blog/application-modernization-strategy/) for caching needs because it can easily expand to encompass more-advanced use cases as they arise. [Sign up for a free trial of Capella now.](https://cloud.couchbase.com/sign-up) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### What Is Big Data Analytics? URL: https://www.couchbase.com/resources/concepts/what-is-big-data-analytics/ ## What Is Big Data Analytics? Big data analytics allows you to collect and analyze data to inform critical business decisions [Use Couchbase Analytics](https://www.couchbase.com/products/analytics/) [Learn More](https://www.couchbase.com/resources/concepts/operational-analytics/)  ### Overview of big data analytics Big data analytics uses advanced analytic techniques on massive volumes of complex data to gain actionable insights that can help reduce operating costs, increase revenue, and improve customer engagement within a company. This page will cover: - What is big data? - Types of big data analytics - Benefits of big data analytics - Use cases for big data analytics - Challenges with big data analytics - Big data analytics tools - How Couchbase helps with big data analytics - Conclusion ### What is big data? The term “[big data](https://en.wikipedia.org/wiki/Big_data)” refers to the collection and processing of large amounts of diverse data that could be structured, semi-structured, or unstructured and, in many cases, is a combination of all three types. Organizations typically collect the data from internal sources like operational business systems and external sources like news, weather, and social media. Because of its diversity and volume, big data comes with inherent complexity. ### Types of big data analytics By examining big data using statistical techniques, trends, patterns, and correlations, you can uncover insights that help your organization make informed business decisions. Machine learning algorithms can leverage the insights further to predict likely outcomes and recommend what to do next. While there are many ways to use big data analytics, generally, you can leverage it in four ways: #### Descriptive analytics Descriptive analytics determines “what happened” by measuring finances, production, and sales. Determining “what happened” is typically the first step in broader big data analytics. After descriptive analytics identifies trends, you can use other types of analytics to discern causes and recommend appropriate action. #### Diagnostic analytics Diagnostic analytics strives to determine “why it happened,” meaning if there is any causal relationship in the data from insights uncovered by descriptive analytics. #### Predictive analytics Predictive analytics techniques leverage machine learning algorithms and statistical modeling on historical and real-time data to determine “what will happen next,” meaning the most likely outcomes, results, or behaviors for a given situation or condition. #### Prescriptive analytics Prescriptive analytics uses complex simulation algorithms to determine “what is the next best action” based on descriptive and predictive analytics results. Ideally, prescriptive analytics produces recommendations for business optimizations. ### Benefits of big data analytics The insights from big data analytics can enable an organization to better interact with its customers, offer more personalized services, provide better products, and ultimately be more competitive and successful. Some of the benefits of using big data analytics include: - Understanding and using historical trends to predict future outcomes for strategic decision-making - Optimizing business processes and making them more efficient to drive down costs - Engaging customers better by understanding their traits, preferences, and sentiment for more personalized offers and recommendations - Driving down corporate risk through improved awareness of business operations ### Use cases for big data analytics Because of its ability to determine historical trends and provide recommendations based on situational awareness, big data analytics holds tremendous value for organizations of any size in any industry, but especially for larger enterprises with huge data footprints. Some practical use cases for big data analytics include: - Retailers using big data to provide hyper-personalized recommendations - Manufacturing companies monitoring supply chain or assembly operations to predict failures or disruptions before they happen, avoiding costly downtime - Utility companies running real-time sensor data through machine learning models to identify issues and adjust operations on the fly - Consumer goods companies monitoring social media for sentiment toward their products to inform marketing campaigns and product direction These are just a few examples of how you can use actionable insights to reduce operating costs, increase revenue, and improve customer engagement within a company. ### Challenges with big data analytics Because it involves immense volumes of data in various formats, big data analytics brings significant complexity and specific challenges that an organization must consider, including timeliness, accessibility of data, and choosing the right approach for goals. Keep these challenges in mind when planning big data analytics initiatives for your organization: **Long time to insight ** Getting operational insights as quickly as possible is the ultimate goal of any analytics effort. However, big data analytics typically involves copying data from disparate sources and loading it into an analytic system using [ETL](https://en.wikipedia.org/wiki/Extract,_transform,_load) processes that take time – the more data you have, the longer it takes. Because of this reason, analysis can’t begin until all data has been transferred to the analytic system and verified, making it nearly impossible to gain insights in real time. While updates after an initial load may be incremental, they still incur delays as changes propagate from source systems to the analytic system, eroding time to insight. **Data organization and quality** Big data should be stored and organized in a way that’s easily accessible. Because it involves high volumes of data in various formats from various sources, organizations must invest significant time, effort, and resources to implement data quality management. **Data security and privacy** Big data systems can present security and privacy issues because of the potential sensitivity of the data elements they contain – and the bigger the system gets, the bigger this challenge becomes. Data storage and transfer must be encrypted, and access must be fully auditable and controlled through user credentials, but you must also consider how the data is analyzed. For example, you might wish to analyze patient data in a healthcare system. However, privacy regulations may require you to anonymize it before copying it to another location or using it for advanced analysis. Addressing security and privacy for a big data analytics effort can be complicated and time-consuming. **Finding the right technologies for big data analytics** Technologies for storing, processing, and analyzing big data have been available for years, and there are many options and potential architectures to employ. Organizations must determine their goals and find the best technologies for their infrastructure, requirements, and level of expertise. Organizations should consider future requirements and ensure their chosen tech stack can evolve with their needs. ### Big data analytics tools Big data analytics is a process supported by various tools that work together to facilitate specific parts of the process to collect, process, cleanse, and analyze big data. A few common technologies include: #### Hadoop Hadoop is an open source framework built on top of Google MapReduce. It was designed specifically for storing and processing big data. Founded in 2002, Hadoop can be considered the elder statesman of the big data tech landscape. The framework can handle large amounts of structured and unstructured data but can be slow compared to newer big data technologies like Spark. #### Spark Spark is an open source cluster computing framework from the Apache Foundation that provides an interface for programming across clusters. Spark can handle batch and stream processing for fast computation and is generally faster than Hadoop because it runs in-memory instead of reading and writing intermediate data to disks. #### NoSQL databases NoSQL databases are non-relational databases that typically store data as JSON documents, which are flexible and schemaless, making them a great option for storing and processing raw, unstructured big data. NoSQL databases are also distributed, running across clusters of nodes to ensure high availability and fault tolerance. Some NoSQL databases support running in-memory, which makes query response times exceptionally fast. #### Kafka Apache Kafka is an open source distributed event streaming platform that streams data from publisher sources like web and mobile apps, databases, logs, message-oriented middleware, and more. Kafka is useful for real-time streaming and big data analytics. #### Machine learning tools Big data analytics systems typically leverage machine learning algorithms to forecast results, make predictions, provide recommendations, or recognize patterns in the data. Machine learning tools often come bundled with a library of algorithms you can use for various analyses, and free, open source options are plentiful, such as scikit-learn, PyTorch, TensorFlow, KNIME, and more. #### Data visualization and business intelligence tools You can communicate insights from big data analytics through data visualizations such as charts, graphs, tables, and maps. Data visualization and business intelligence tools represent results from analyses succinctly, and many specialize in creating dashboards that monitor key indicators and provide alerts for issues. ### How Couchbase helps with big data analytics [Couchbase Capella™](https://www.couchbase.com/products/capella/) is a distributed cloud database that fuses the strengths of relational databases such as SQL and ACID transactions with JSON flexibility and scale. Capella offers multi-model capabilities such as in-memory processing for speed, automatic data replication for high availability and failover, built-in full-text search for adding search to apps, and eventing to trigger actions based on changes in the data. It even comes with an AI-based coding assistant called [Capella iQ](https://youtu.be/ldVRElRSswU?feature=shared) to help with writing queries and data manipulation, making it easy to adopt. Thanks to its JSON document storage model and memory-first architecture, Capella is ideal for big data analytics systems because it can store massive amounts of diverse semi-structured and unstructured data and quickly makes queries against the data. Capella can also natively work with other big data analytics tools using connectors for [Spark](https://docs.couchbase.com/spark-connector/current/index.html), [Kafka](https://docs.couchbase.com/kafka-connector/current/index.html), and [Tableau](https://docs.couchbase.com/tableau-connector/current/index.html) for data visualization, allowing an organization to create highly scalable and efficient analytics data pipelines. Best of all, Capella includes built-in [analytics](https://www.couchbase.com/products/analytics/), a service that allows analysis of operational data without needing to move it via time-consuming ETL processes. By eliminating the need to copy operational data before analyzing it, the analytics service enables near-real-time analysis, and the service can ingest, consolidate, and analyze JSON data from Capella clusters, AWS S3, and Azure Blob Storage. ### Conclusion Big data analytics promises to enable a more efficient, competitive, and customer-centric organization through its ability to uncover problem areas, provide recommendations for improvement, and predict likely behaviors that can inform consumer engagement. Learn how Domino’s creates personalized marketing campaigns with unified real-time analytics using Couchbase in this [customer case study](https://www.couchbase.com/customers/dominos/). And be sure to [try Couchbase Capella FREE](https://cloud.couchbase.com/sign-up) and check out our [Concepts Hub](https://www.couchbase.com/resources/concepts/) to learn about other analytics-related topics. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### What Is Cloud Migration? URL: https://www.couchbase.com/resources/concepts/what-is-cloud-migration/ ## What Is Cloud Migration? Learn all about what it is and how the process works [Learn More](https://info.couchbase.com/rs/302-GJY-034/images/Migration_Services.pdf#page=1) [Compare](https://www.couchbase.com/nosql-database-cloud-comparison/)  ### Introduction to cloud migration This page will cover the following to help you better understand cloud migration: - Why migrate to the cloud? - Key benefits of cloud migration - What types of cloud migration are there? - What are some challenges you face when migrating to the cloud? - Database considerations for cloud migration - Conclusion The term "cloud migration" refers to moving an organization's business application infrastructure – including data storage, data processing, and computing resources – from on-premises data centers to the cloud, or from one cloud to another cloud. Cloud migration is even more complex than moving physical assets from one place to another because there are countless details to consider, many steps, and a specific order of events to follow. To ensure the process goes as smoothly as possible, you need to plan and prepare with meticulous detail. But the hard work, when approached correctly, brings tremendous value in scale, agility, and flexibility for applications that need to modernize and expand. ### Why migrate to the cloud? We've all seen depictions of birds flying in the signature "V" shape when heading south for the winter. When temperatures drop and resources begin to dwindle, birds instinctively migrate to areas with greater resources to increase their chances for survival and long life. Similarly, cloud migration increases the opportunities for an organization to thrive and grow by moving off of aging, inefficient, unreliable legacy infrastructure that hinders business agility and struggles to meet the demands of modern applications. The term "legacy" refers to technologies, computer systems, and applications that are outdated yet still in use. Typically, the legacy infrastructure runs on premises (or "on prem") in a data center on the organization's property. It includes hardware, networking, software, data processing, and storage. When these infrastructure components grow old, they challenge an organization's ability to evolve and compete. Because they are located on-site where resources are finite, they can’t scale sufficiently to meet the demands of modern applications. By migrating off of legacy infrastructure and onto the cloud, an organization can quickly gain the scale they need to meet growing demand and the elasticity to adjust computing power in proportion to that demand. They also gain efficiency through standardized infrastructure management, all of which adds up to cost savings and a more agile business model. ### Key benefits of cloud migration In addition to the advantages described above, when you migrate to the cloud, you'll also benefit from the following: - **Scale** Because of its ability to increase or decrease computing resources to meet demand, cloud computing can support more workloads and users much faster and easier than infrastructure that runs on prem. - **Performance** Because of its scale and distributed architecture, the cloud can enable faster applications and improve user experiences. Hosting applications in the cloud reduces latency because data centers can be deployed wherever user concentrations require them. - **Flexibility and standardization** Application users can access cloud-based applications from anywhere, which maximizes convenience and facilitates real-time collaboration. Using a cloud service provider for cloud hosting also provides organizations with a standardized, repeatable environment that’s familiar and easy to maintain. - **Cost savings** When an organization migrates from self-managed on-prem infrastructure to the cloud, they can almost instantly decrease their IT spend because the cloud removes the need to install, maintain, and pay for physical infrastructure. In most cases, cloud service providers handle maintenance tasks such as backups, fixes, and upgrades, which frees up the organization to concentrate on developing their applications. ### What types of cloud migration are there? When it comes to cloud migration, your approach should depend on your goals. An organization must carefully consider its requirements, architectural strategy, and success criteria before choosing their best path forward. To help, [Gartner Research](https://www.gartner.com/newsroom/id/1684114) outlined five key options for cloud migration: - **Rehost** Rehosting is often referred to as "lift-and-shift." As the name suggests, rehosting essentially means moving applications "as-is," re-creating the same application architecture stack you had on prem, but deploying and running it on an Infrastructure-as-a-Service (IaaS) in the cloud. - **Refactor** The refactoring approach allows an organization to retain its existing code, frameworks, and containers, but instead deploy its applications on a Platform-as-a-Service (PaaS) – basically leveraging the cloud provider's infrastructure stack. - **Revise** The revise approach involves modifying the code base to meet modernization requirements, then deploying it by either rehosting or refactoring. - **Rebuild** The rebuild approach refers to a complete rewrite of an application on a PaaS provider's infrastructure. This approach takes a lot of effort, but it allows an organization to take full advantage of a modern technology stack. - **Replace** The replace approach is to retire old applications and move to off-the-shelf Software-as-a-Service (SaaS). The approach an organization chooses to pursue should be based on their goals, timeframe, and available resources and expertise. ### What are some challenges you face when migrating to the cloud? While there are many benefits to migrating to the cloud, there are also some challenges you should be aware of. It's necessary to have a plan for the following: #### A clear cloud migration strategy Often, in a rush to begin the migration process, an organization overlooks the importance of a clearly defined strategy. A detailed order of tasks is critical and can help navigate the issues that will inevitably occur. Organizations should document the following: - A clear strategy for execution, including goals and success criteria - Required resources to conduct the migration effort - Any potential or likely issues that could arise during migration, plus a mitigation plan - A validation process to confirm success criteria #### Data migration Moving data from on prem to the cloud may sound easy in concept, but it can be the most time-consuming task in the entire migration process, especially for larger organizations whose data footprint can be enormous. One method is to move data to the cloud over the internet, either leveraging built-in database utilities for exporting and importing data, or leveraging specialized data transfer solutions built for migrating lots of data. In some cases, there are also cloud provider services to help, such as the ability to load data to a physical hardware appliance and ship it to the cloud provider for loading onto the cloud infrastructure. This option is useful when the data footprint is too large to be moved efficiently using internet options. Moving to the cloud also presents an opportunity to change the database platform and model (for example, from a relational database to a NoSQL database) for increased performance and flexibility. Of course, a database platform and model change will impact the overall migration effort, so consider your options carefully as you plan your strategy. #### Minimizing downtime When migrating data and systems, an organization should minimize application downtime as much as possible, especially for applications needed to conduct business. Data should also be backed up before any migration step so the environment can be restored to working order as quickly as possible in the event of an issue or failure. For the most-critical applications – those that absolutely must stay operational – an organization may wish to run them on a temporary backup infrastructure until the cloud migration process is complete. It’s also important to let users know the migration is underway so they can adjust availability expectations accordingly. ### Database considerations for cloud migration Migrating to the cloud can present the perfect opportunity to modernize your database platform and model, especially for those pursuing a replatform or refactor cloud migration. For example, an organization may choose to move from a relational database on prem to a NoSQL database in the cloud for the increased performance and flexibility it can provide their applications. #### Migrating from an on-prem relational database to a NoSQL database in the cloud Relational databases generally suffer from a lack of scalability, and they can be rigid because the data model is fixed and defined by a static schema that limits agility and flexibility. In contrast, NoSQL databases are usually distributed and store data as JSON documents. This makes them much more scalable and flexible, allowing them to quickly evolve data structures to meet the needs of applications. Because of their disparate models, migrating from a relational database to a NoSQL database takes careful planning. Using a NoSQL database that supports relational constructs (such as schemas and tables), and also supports SQL (the standard query language for relational systems), will significantly reduce the complexity of changing database models. [Learn why many organizations are moving from a relational database to NoSQL.](https://www.couchbase.com/resources/why-nosql/) [Couchbase Capella™](https://www.couchbase.com/products/capella/) is a fully managed NoSQL JSON document Database-as-a-Service (DBaaS) that supports SQL. It also supports relational constructs such as ACID transactions, schemas, and tables via the scopes and collections feature. These capabilities make it easier for an organization to migrate from a relational database to Capella in the cloud and take advantage of a NoSQL database's superior performance and flexibility. These resources about migrating from a relational database to Couchbase can help streamline your efforts: - [Moving From Oracle to NoSQL](https://info.couchbase.com/rs/302-GJY-034/images/Relational_NoSQL_GetStarted.pdf) - [Moving From SQL Server to NoSQL](https://info.couchbase.com/rs/302-GJY-034/images/sql-server-whitepaper.pdf#page=1) - [SQL to NoSQL: Automated Migration](https://www.couchbase.com/blog/sql-to-nosql-automated-migration/) - [MOLO17 GlueSync Enables Migration to Couchbase Capella with Bi-Directional Data Replication](https://www.couchbase.com/blog/molo17-gluesync-bidirectional-data-replication/) #### Migrating from on-prem NoSQL to cloud NoSQL Some organizations that are using Capella had previously adopted NoSQL database technology, but moved to Capella for its [superior performance, flexibility, and adherence to relational constructs](https://www.couchbase.com/nosql-database-cloud-comparison/). Other organizations had adopted Couchbase and were using it on prem, but decided to offload the effort of hosting and managing the database themselves. Moving to Capella gave them a fully hosted and managed Couchbase environment, freeing up IT resources and reducing costs. [This guide](https://www.couchbase.com/blog/how-to-migrate-from-couchbase-server-to-couchbase-capella/) provides a detailed step-by-step process for migrating from an on-prem Couchbase Server deployment to Capella. And to assist with all Capella database migration efforts, [Couchbase Professional Services](https://www.couchbase.com/professional-services/) provides a [Migration Services](https://info.couchbase.com/rs/302-GJY-034/images/Migration_Services.pdf#page=1) packaged engagement designed to ensure success. ### Conclusion Cloud migration is a complex process that should be approached with defined goals, a detailed strategy, and careful planning. Considering all the variables, including the choice of a database built for the cloud, can significantly accelerate the migration effort and guarantee a successful outcome. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### What Is Data Integration? URL: https://www.couchbase.com/resources/concepts/data-integration/ ## What Is Data Integration? Data integration centralizes data from different sources to improve accessibility, consistency, and analysis [Integrate Your Data](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/products/analytics/)  ###### SUMMARY *Data integration combines data from different sources into a target system. It involves several stages, including data extraction, transformation, loading, synchronization, and governance, each ensuring the data is accurate, consistent, and actionable. Types of data integration include application integration, data warehousing, and virtualization. Tools like Amazon Aurora zero-ETL with Amazon Redshift and data streaming tools like Apache Kafka are used to expedite the integration process. While integration offers major benefits like improved data quality, faster insights, and better collaboration, it also comes with challenges such as data silos, implementation costs, and governance issues. It’s crucial that you understand potential setbacks before the data integration process kicks off to maximize value for your organization.* ### What is data integration? Data integration is the process of combining data from different sources into a unified view. It involves extracting data from multiple systems (e.g., databases, applications, or data warehouses), transforming it into a compatible format, and loading it into a central system. Data integration improves accessibility, consistency, and reliability, leading to better analysis, reporting, and decision making. Continue reading this resource to learn more about data integration, its advantages and limitations, and the tools you can use to facilitate it. - How does data integration work? - Types of data integration - Data integration examples - Data integration benefits - Data integration challenges - Data integration tools - A full breakdown of the data integration process - Key takeaways ### How does data integration work? Data integration combines data from various sources into a holistic view to facilitate analysis, reporting, and decision making. It relies on a process involving data extraction, transformation, loading, synchronization, and governance, which we’ll explain in greater detail below.  #### Data extraction The data extraction phase involves retrieving data from [databases](https://www.couchbase.com/resources/concepts/types-of-databases/), [cloud services](https://www.couchbase.com/blog/managed-cloud-services/), APIs, flat files (like CSV or Excel), and legacy platforms. This step focuses on collecting the relevant data without modifying the original sources. It begins with identifying where the data resides, then selecting an appropriate extraction method – either full extraction, which retrieves all data at once, or incremental extraction, which only pulls new or updated data since the last integration. Maintaining data integrity during this process is crucial to ensure accuracy and consistency. Automated tools or custom scripts are often used to connect to sources and extract the required data, laying the groundwork for the subsequent transformation and loading phases. #### Data transformation The data transformation phase involves converting extracted data into a consistent, usable format for the central system. It includes cleaning the data by removing duplicates, correcting errors, handling missing values, and standardizing formats such as date and time, currency, or units of measurement. It may also include data enrichment, which involves adding additional context or derived values, and data mapping, which aligns fields from different sources to a unified schema. This phase ensures the integrated data is accurate and compatible, so that it’s ready for analysis, reporting, or further processing in the central system. #### Data loading The data loading phase involves transferring the transformed data into a central system, such as a [data warehouse](https://www.couchbase.com/blog/database-vs-data-warehouse/), data lake, or [analytics platform](https://www.couchbase.com/resources/concepts/data-platforms/). This step ensures that the cleaned and standardized data is stored in a centralized location to be accessed and used for reporting, analysis, or other operations. Depending on the system and requirements, data can be loaded in batches at scheduled intervals or continuously in real time (streaming). The process also includes validating the loaded data to ensure it was transferred correctly. Efficient and reliable data loading ensures the final integrated dataset is accurate, up to date, and ready for use. #### Data synchronization and updates The data synchronization and updates phase ensures that the central system remains consistent with changes made in the source systems. It involves regularly checking for new, modified, or deleted data and updating the integrated data accordingly to maintain consistency across all systems. Synchronization can be done in real time or at scheduled intervals, depending on the business needs and technical setup. It may include mechanisms for conflict resolution, version control, and audit trails to track changes and ensure data accuracy. This phase is essential for maintaining integrated data reliability, especially in dynamic environments where data changes frequently. #### Data quality and governance The data quality and governance phase ensures the integrated data is accurate and compliant with organizational policies and external regulations. It includes implementing rules and checks to validate data integrity, detect and correct errors, and maintain standardized formats across datasets. Data governance also involves defining roles, responsibilities, and procedures for managing data access, security, and usage. This phase may include maintaining metadata, documenting data lineage, and enforcing compliance with data privacy laws such as GDPR or HIPAA. Ultimately, it ensures that the integrated data remains trustworthy and aligns with business goals and legal requirements. ### Types of data integration There are several types of data integration, each designed to meet specific business needs and technical environments. These integration types serve different purposes, and often, organizations use a combination of them to meet complex data requirements. #### Manual data integration The most basic form of data integration involves users collecting and merging data manually. While simple, this process is time-consuming and prone to human error, making it suitable only for small-scale or one-time projects. #### Middleware data integration Middleware acts as a bridge between systems, allowing them to communicate and share data in real time. It’s commonly used in enterprise environments where different applications must work together seamlessly. #### Application integration This method involves software applications using built-in [connectors or APIs](https://www.couchbase.com/blog/api-vs-sdk/) to transfer and synchronize data with other systems. It's flexible and often used to integrate cloud-based platforms or SaaS solutions. #### Uniform data access integration This approach provides a unified view of data without physically moving it. Instead, it accesses and queries data in real time across multiple systems, making it useful for organizations that need quick insights without data duplication. #### Common storage integration (data warehousing) With common storage integration, data from various sources is extracted, transformed, and loaded into a central repository, often a data warehouse. This process is ideal for business intelligence, historical analysis, and reporting. #### Data virtualization Data virtualization creates an abstract layer that allows users to access and analyze data from multiple sources as if it were in one place. It minimizes the physical movement of data and improves agility and speed in accessing real-time insights. ### Data integration examples Data integration is used across industries to improve operations, gain insights, and make informed decisions. Here are a few examples of how it improves customer engagement, e-commerce, healthcare, financial services, and supply chain management. #### Customer 360 A company integrates data from its CRM, website analytics, social media platforms, and email marketing tools to create a [unified customer profile](https://www.couchbase.com/use-cases/customer-360/). Integration enables personalized marketing campaigns and better customer engagement based on real-time behavior and preferences. #### Order management An online retailer integrates data from its website, inventory database, shipping provider, and payment gateway to [streamline order processing](https://www.couchbase.com/use-cases/retail-and-ecommerce/). Integration ensures accurate inventory tracking, faster shipping, and better customer service. #### Patient records A hospital [integrates patient data](https://www.couchbase.com/use-cases/healthcare/) from multiple departments, like lab results, imaging systems, and electronic health records (EHRs), into one centralized system. Doing this gives doctors a complete view of a patient’s medical history, improving diagnosis and treatment decisions. #### Financial reporting A finance department combines data from multiple accounting platforms, expense tracking tools, and payroll systems into a central data warehouse. Integrating this data allows for [consistent financial reporting](https://www.couchbase.com/use-cases/financial-services/), compliance checks, and more accurate forecasting. #### Supply chain management (SCM) A manufacturing company integrates data from suppliers, production facilities, and logistics partners to [monitor the entire supply chain](https://www.couchbase.com/use-cases/manufacturing-and-logistics/) in real time. Doing this helps identify bottlenecks, reduce delays, and optimize inventory management. ### Data integration benefits Data integration helps organizations streamline operations, improve collaboration, and better analyze data. By unifying information, businesses can unlock more insights and improve operational efficiency. Here are some of the specific benefits integration offers: - **Improved data accessibility:** Integrated systems provide a centralized view of data, making it easier for users to access the necessary information without jumping between multiple tools or databases. - **Better informed decision making:** With reliable, [real-time data](https://www.couchbase.com/use-cases/real-time-analytics/), teams can confidently make business decisions and quickly respond to changes and new opportunities. - **Increased operational efficiency:** Automating data flows reduces the need for manual data entry, saving teams from engaging in repetitive, monotonous tasks and conserving resources for strategic initiatives. - **Improved data quality:** Data integration standardizes and cleans data from various sources, reducing errors, duplicates, and inconsistencies across systems. - **Better collaboration between teams:** When all departments work with the same data, alignment and communication improve, fostering a more collaborative and productive environment. - **Improved scalability:** Integrated systems are easier to scale as business needs grow, making it simpler to onboard new tools, platforms, or data sources. - **Support for analytics and AI:** Clean, unified datasets are essential for accurate business intelligence, predictive analytics, and machine learning. - **Improved compliance and security:** Centralized data management makes it easier to enforce data governance policies, track data lineage, and ensure compliance with privacy regulations. ### Data integration challenges As beneficial as data integration is, it can be challenging to implement, particularly if systems, data sources, and business needs are complex. Because of this, planning for challenges ahead of time is crucial to the integration process. Here’s what you should prepare for: - **Data silos and incompatibility: ** Integrating data from disconnected systems or legacy platforms can be difficult due to differing formats, structures, and technologies. - **Data quality issues:** Inconsistent, incomplete, or duplicate data can lead to inaccurate results if not properly cleaned and validated during integration. - **Real-time integration complexity:** Enabling real-time or near-real-time data synchronization requires more advanced infrastructure and tools, often increasing cost and integration complexity. - **High implementation costs:** Depending on the size and scope, integration projects can be resource-intensive, requiring investment in tools, consultants, and ongoing maintenance. - **Scalability concerns:** Maintaining performance quality and ensuring your central system scales can become challenging as the data volume increases. - **Security and compliance risks:** Moving and combining data from multiple systems can create vulnerabilities if proper access controls, encryption, and compliance measures aren’t in place. - **Governance issues:** Aligning teams, processes, and policies around integrated data workflows can be difficult without a clear governance framework and organizational support. - **Tool selection:** Choosing the right data integration platform or tool requires careful evaluation to ensure it fits the organization’s technical environment and business goals. ### Data integration tools These tools extract data from various sources, transform it into a standardized format, and load it into a central system. - **ELT (extract, load, transform):** Google Cloud Dataflow, AWS Glue, and Fivetran are ideal for environments where data is loaded into a data warehouse or data lake, and then transformed as needed. These tools are especially useful for cloud-based data integration. - **[Zero-ETL (extract, transform, load)](https://www.couchbase.com/resources/concepts/zero-etl/):** Amazon Aurora zero-ETL with Amazon Redshift and Google BigQuery Data Transfer Service simplifies the data pipeline by eliminating the need for traditional ETL processes. It enables near-instant data movement between systems and reduces latency and maintenance. - **API-based integration:** Businesses can use tools like MuleSoft Anypoint Platform, Dell Boomi, and Zapier to automate workflows and integrate different applications through APIs. - **Real-time data integration:** Apache Kafka, AWS Kinesis, and Google Cloud Pub/Sub are data streaming tools designed to handle continuous data flow, making them perfect for scenarios that require real-time data processing. - **Hybrid data integration:** Organizations can use Talend Cloud, Oracle Data Integrator (ODI), and Microsoft Azure Data Factory to [integrate cloud](https://www.couchbase.com/blog/cloud-integration/) and on-premise systems, ensuring seamless data exchange across different environments. ### A full breakdown of the data integration process #### Planning for data integration Clearly define your data objectives, pinpoint data sources (e.g., databases, APIs), and identify other relevant tools. During this phase, you should also institute a data governance framework for security, compliance, and data quality. #### Transforming data using AI technologies You can use AI to detect patterns, clean inconsistencies, and improve data by filling in missing values or suggesting standard formats. It can also map fields between different data sources, making the transformation process faster, more accurate, and adaptive to changes over time. #### Relying on real-time data ingestion Use [real-time data ingestion](https://docs.couchbase.com/columnar/intro/intro.html) to collect, process, and integrate data from different sources as it’s generated. This approach enables up-to-the-minute insights and decision making and supports dynamic environments like finance, e-commerce, and IoT by continuously syncing data without waiting for batch updates. #### Utilizing cloud-native integration Leverage cloud-native infrastructures like data lakes or warehouses to connect, transform, and manage data across distributed systems. Doing this enables seamless integration between cloud applications, on-prem systems, and data sources, often with reduced infrastructure overhead and built-in support for modern workflows. #### Ensuring accuracy through analytics and monitoring After integration, track analytics and continuously monitor data performance to ensure system accuracy and consistency. Tracking your data helps detect anomalies, monitor data flow efficiency, and provide insights into system health, enabling quick issue resolution and continuous improvement. ### Key takeaways - **Data integration is crucial for unified insights:** Combining data from multiple sources ensures businesses have a complete and accurate view for making business decisions. - **Strategic planning is the foundation:** The key to success is a well-defined strategy that includes preparing for roadblocks ahead of time, identifying data sources, selecting integration tools, and setting governance policies. - **AI and automation improve efficiency:** Machine learning streamlines data mapping, transformation, and anomaly detection, reducing manual errors and speeding up processes. - **Real-time processing enables faster decision making:** Data streaming tools like Apache Kafka and AWS Kinesis allow businesses to act instantly on new data. - **Cloud-native solutions provide scalability:** Cloud data warehouses (Snowflake, BigQuery) and data lakes offer flexible, cost-effective ways to manage large-scale data integration. - **Data quality and governance are critical:** Ongoing monitoring, compliance with regulations (GDPR, HIPAA), and security measures ensure data remains reliable and secure. - **Effective integration provides business value:** Integrated data powers business intelligence, predictive analytics, and AI-driven insights. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### What Is Data Management? URL: https://www.couchbase.com/resources/concepts/what-is-data-management/ ## What Is Data Management? Data management involves collecting, cleaning, protecting, and maintaining data for organizations [Manage Your Data](https://www.couchbase.com/products/capella/) [Learn more](https://www.couchbase.com/resources/concepts/data-platforms/)  ### Data management overview Data management refers to the systematic organization, storage, and handling of data to ensure its accuracy, accessibility, and security throughout its lifecycle. When planned and executed properly, data management strategies enable businesses to make better-informed decisions, improve operational efficiency, comply with regulations, mitigate risks, and innovate better and faster. This page covers: - Why is data management important? - Types of data management - Data management benefits - Data management challenges - Developing a data management strategy - Data management platforms - Conclusion ### Why is data management important? In a modern organization, data underpins every critical aspect of business, from decision making to operations to the customer experience. To maximize its value, all business data must be organized, integrated, and accessible. It has to be up to date, consistent, and accurate to be meaningful. And it must be secure to meet regulatory requirements and maintain the trust of customers. Data management is the practice that ensures your organization’s data meets all these requirements at all times. Effective data management enables: **Informed decision-making** Businesses generate and accumulate vast amounts of data. Effective data management ensures that this data is organized, accurate, and accessible so its users can quickly and confidently make critical decisions at any time, knowing they have reliable information. **Business intelligence (BI) and analytics** Decision makers often rely on BI and analytics tools, but these tools are only as good as the data they analyze. The data management process ensures that tools are working with complete and accurate data in the required formats. Executives and business users at every level of an organization can then use the tools to gain insights into market trends, customer behaviors, and internal operations to drive daily decisions and long-term strategies. **Operational efficiency** Proper data management streamlines business processes, improves [operational efficiency](https://www.couchbase.com/resources/concepts/operational-analytics/), and increases employee productivity. Well-managed data allows quicker and more accurate retrieval of information, reducing the time and effort required for business users and business applications to perform their tasks. **Regulatory compliance** Many industries are subject to strict regulatory requirements regarding data handling and privacy. Effective data management ensures that organizations comply with all data protection laws and industry standards, which can be extensive and complicated. Adhering to data regulations reduces the risk of penalties and legal issues and builds customer trust. **Competitive advantage** A well-managed and analytically rich dataset is a significant advantage in a competitive business environment. Businesses that can effectively harness data to enhance innovation, efficiency, and customer satisfaction are likelier to outperform their competitors. ### Types of data management Data management encompasses a wide variety of activities related to acquiring, storing, processing, and ensuring the quality and security of data. Different types of data management focus on different areas of the data lifecycle. Key types of data management include: **Database management** A [relational database](https://www.couchbase.com/blog/relational-vs-non-relational-database/) management system (RDBMS) manages structured data in tables that connect related data elements. A [NoSQL](https://www.couchbase.com/resources/why-nosql/) database management system is ideal for handling unstructured and semi-structured data with high flexibility and scalability. **Master data management (MDM)** MDM is the discipline of organizing, categorizing, and harmonizing critical business data, such as customer or product information, to create a single authoritative source that ensures consistency and accuracy across an organization’s various systems and processes. **Document management** Involves organizing, storing, and tracking electronic documents, often in a document management system (DMS). **Metadata management** Refers to the creation, storage, and management of metadata (data that describes and provides information about other data). Metadata helps users understand and use data effectively. **Data quality management** Ensures the accuracy, completeness, and consistency of data. It involves processes like data profiling, cleansing, and validation. **Data governance** Establishes policies and procedures to manage data assets and ensure data quality, security, and compliance. **Data security management** Focuses on protecting data from unauthorized access. It ensures confidentiality, integrity, and availability. **Data integration** Combines data from different sources to provide a unified view. Integration is often accomplished through ETL (extract, transform, load) processes. **Data warehousing** Centralizes and organizes large volumes of data from various sources to support business intelligence and reporting. **Big data management** Deals with the storage, processing, and analysis of massive volumes of structured and unstructured data, often in distributed computing environments. **Data lifecycle management** Manages data from creation to deletion, addressing aspects such as storage, archiving, and disposal. Businesses usually combine and interconnect different data management solutions to support an overarching data management strategy. Your organization’s specific needs and goals should determine the data management solutions you adopt. ### Data management benefits As explained above, data management is critical to [modern data-driven businesses](https://www.couchbase.com/blog/data-modernization-benefits/) to support informed decision-making, BI and analytics, operational efficiency, regulatory compliance, and competitive advantage. While those are reason enough to ensure your organization has a well-planned and executed data management strategy, there are also numerous other benefits. Chief among them are: **Risk management – **Businesses face myriad data-related risks, including data breaches, system failures, and other security threats. Proper data management includes all data security, backup, and recovery measures necessary to reduce the risk of data loss and ensure business continuity. **Strategic planning – **Data is a valuable resource for strategic planning and forecasting. Organizations can use historical data to identify trends, predict future market conditions, and plan for long-term success. **Cost savings – **Efficient data management can reduce many data-related costs. Businesses can reduce operational costs associated with infrastructure, processing, and management by eliminating redundant data, optimizing storage, and automating processes. **Customer satisfaction – **Understanding customer needs and preferences is essential for providing compelling products and services that build loyalty. Data management helps businesses gather, analyze, and use customer data to enhance customer experiences, tailor offerings, and create stronger relationships. **Data monetization – **Organizations with high-quality data may have opportunities to monetize it by offering data-driven products, services, or insights to external parties. ### Data management challenges Data management is a significant challenge simply due to the sheer volume and diversity of data generated by modern businesses. The difficulty is compounded by the complexity of integrating data from various sources. And the constant evolution of business requirements and technologies makes it even harder to maintain a successful data management practice without interruption. The biggest challenges are: **Data quality – **Because data originates from diverse sources, it’s highly prone to inconsistencies, inaccuracies, and incompleteness. To correct these issues, organizations must implement data quality management processes, conduct regular audits, and invest in automated data cleansing and validation tools. In addition to establishing clear data quality standards, businesses should appoint official data stewards responsible for ongoing monitoring to maintain high-quality data. **Data integration – **The wide variety of data sources and formats flowing into a business creates complexity in reconciling and harmonizing disparate datasets. To address this, organizations should develop a robust data integration strategy, employ compatible technologies, and establish standardized data formats. A multi-model database like Couchbase is specifically designed to support [multiple data models](https://www.couchbase.com/blog/types-of-data-models/) in order to increase versatility while minimizing complexity, management, data sprawl, and costs. **Data security – **Data security is always a challenge because cyber threats constantly evolve and become more sophisticated. To stay a step ahead, organizations must implement robust encryption, access controls, and authentication measures. It’s also essential to run regular security audits, train employees on security best practices, and stay updated on the latest security threats. **Data governance – **Data governance is focused on establishing the policies and procedures around data that the rest of your data management practice will enable and enforce. Data governance issues generally arise from insufficient or unclear policies and procedures, so your organization must implement a comprehensive data governance framework that defines roles, responsibilities, and processes. The framework should include data governance tools, regular training sessions, and foster a culture of accountability. **Data insight – **Deriving meaningful insights from data requires complex analysis and interpretation, as well as tools and skills to extract actionable information. Companies must be willing to invest in advanced analytics tools and provide training to enhance data literacy and data visualization techniques across the organization. Fostering a data-driven culture that encourages collaboration between business and data teams contributes to more effective data insights. ### Developing a data management strategy Developing a successful data management strategy requires a comprehensive approach that addresses all aspects of acquiring, storing, processing, and ensuring the quality and security of your organization’s data. Here’s a high-level overview of key steps to implement an effective plan: 1. **Define business objectives and requirements – **Clearly understand your business objectives and identify the data requirements that support those goals. 2. **Assess your current state of data management – **Conduct a thorough assessment of your current data management practices, infrastructure, and capabilities. 3. **Establish a data governance framework – **Define a robust framework that outlines policies, procedures, roles, and responsibilities for managing and using data. 4. **Create a data inventory – **Develop a comprehensive inventory of all data assets within your organization. Categorize and classify them based on sensitivity, criticality, and usage. 5. **Ensure data quality – **Implement standards, processes, and tools to ensure data quality. Include data profiling, cleansing, and validation, and plan to audit and monitor data quality metrics regularly. 6. **Enhance data security measures – **Implement robust data security measures to protect sensitive information. Include encryption, access controls, authentication mechanisms, and regular security audits. 7. **Implement data integration and architecture – **Design an efficient data architecture that supports scalability, flexibility, and interoperability. 8. **Foster a data-driven culture – **Promote a culture that prioritizes data for decision making. Provide training and resources to enhance data literacy and encourage collaboration between business and IT teams. 9. **Invest in technology and tools – **Identify and implement scalable technology solutions and tools that align with your data management objectives and business goals. 10. **Establish data lifecycle management – **Define processes for data lifecycle management, including data creation, usage, archiving, and disposal. 11. **Monitor and measure performance – **Establish key performance indicators (KPIs) to measure the effectiveness of your data management strategy. Address any performance issues promptly. 12. **Continuously improve – **Regularly review and update your strategy based on evolving business needs, technological advancements, and changes in regulatory requirements. ### Data management platforms A data management platform (DMP) is a centralized technology solution that allows organizations to collect, store, manage, and analyze large sets of data from various sources. While a DMP can be used across industries for numerous purposes, DMP typically refers to platforms used by marketing and advertising teams to gather and organize audience data to optimize targeting and personalization. Key features of DMPs include: **Data collection – **DMPs aggregate data from online and offline channels to create a comprehensive view of consumer behavior and preferences. **Data segmentation – **DMPs categorize data into segments based on specific criteria to support targeted marketing and advertising campaigns. **Audience profiling – **DMPs create detailed profiles of audiences, helping marketers understand the characteristics and behaviors of different user segments. **Integration with marketing tools – **DMPs typically integrate with other marketing technologies, such as customer relationship management (CRM) systems, advertising platforms, and analytics tools. **Real-time data processing – **Many DMPs offer real-time capabilities so marketers can make immediate and highly personalized decisions based on up-to-date information. **Privacy and compliance – **DMPs often include features to manage user consent, ensuring compliance with data protection regulations and privacy standards. Popular DMPs include [Adobe Audience Manager](https://business.adobe.com/products/audience-manager/adobe-audience-manager.html), [Oracle BlueKai](https://www.oracle.com/cx/marketing/data-management-platform/), and [Lotame](https://www.lotame.com/). ### Conclusion Data is the lifeblood of a modern business, and data management includes all the processes and procedures that keep it clean, healthy, safe, and flowing smoothly to all the parts of the organization that need it. While data management has a huge impact on the success of a business, it also presents many challenges due to the vast volume and variety of data that needs to be properly maintained and because of the unpredictability and constant changes of business requirements and technologies. To learn more about data management and related technologies, check out these resources: [Different types of data platforms](https://www.couchbase.com/resources/concepts/data-platforms/) [Different types of databases](https://www.couchbase.com/resources/concepts/types-of-databases/) [A guide to backend databases](https://www.couchbase.com/blog/a-guide-to-backend-databases/) [Additional database concepts](https://www.couchbase.com/resources/concepts/) [Database versus data warehouse](https://www.couchbase.com/blog/database-vs-data-warehouse/) [Simplifying data governance with Couchbase Mobile](https://www.couchbase.com/blog/simplifying-data-governance-with-couchbase-mobile/) [Couchbase's multi-model NoSQL DBaaS](https://www.couchbase.com/products/capella/) [Explore more about data management](https://www.couchbase.com/blog/tag/data-management/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### What Is Database Sharding? URL: https://www.couchbase.com/resources/concepts/what-is-database-sharding/ ## What Is Database Sharding? Learn all about sharding and how Couchbase’s NoSQL cloud database service can help [Try Free](https://www.couchbase.com/downloads/) [Compare databases](https://www.couchbase.com/nosql-database-cloud-comparison/)  ### Database sharding overview This page covers: - How database sharding works - Advantages of sharding - Disadvantages of sharding - Types of sharding - Alternatives to database sharding - How Couchbase Capella™ helps with database sharding - Conclusion Database sharding is a powerful tool for optimizing the performance and scalability of a database. It allows for faster access to data and enables a database to handle larger workloads by distributing data and processing power across multiple servers. Because NoSQL databases are designed with distributed computing and automatic sharding in mind, they're often the databases most associated with sharding. With enough effort, though, sharding can be achieved with any database technology. ### How does database sharding work? Database sharding divides the entire dataset into multiple groups known as shards. Once divided, each shard can be stored independently, usually on multiple servers, which are often referred to as a cluster. Each shard can be accessed independently, which means you can access data faster, and you have more resources available for processing, computing, and storage. Your browser does not support the video tag. #### Where does sharding take place? If a database has sharding features built in, then the development team requires less work to achieve sharding. If sharding is an optional feature or requires configuration, then you'll need to plan carefully, but sharding shouldn't require any significant codebase changes or additions. If the underlying database cannot do sharding (as is the case with many relational databases), then you may be required to make major changes to the codebase, and developers will have to build sharding into the persistence layer of an application. #### Do I need to shard my data? Whether or not you should use sharding depends on many factors. Those factors include the size of your dataset, the number of system users, the number of operations performed, and your infrastructure constraints. If your application experiences a noticeable decrease in performance due to more users or more operations, then horizontal scaling (which often uses sharding) is one way to increase compute resources available to your database. But poor performance may also indicate suboptimal code, lack of proper indexes, the need for data modeling changes, or other problems. Sharding shouldn't always be the first choice for improving performance, but for some database technologies it can be a low-friction means to achieve your performance goals. ### Advantages of sharding - Faster performance: There are more servers available to handle input/output - Horizontal scaling: You can quickly add additional servers to a cluster - Costs: Horizontal scaling can often be less expensive than vertical scaling (i.e., upgrading one server to another more powerful server) - Distribution/uptime: A horizontally scaled distributed database can achieve better uptime than a traditional single server ### Disadvantages of sharding - Complexity: Depending on the database system, sharding complexity can vary. Some databases are designed with distribution, horizontal scale, and sharding included. Others require a more hands-on DIY approach. - Rebalancing: When adding additional machines to a cluster, the shards will likely need to be rebalanced to distribute data evenly. (For example, if you have 1,000 documents evenly distributed across three shards, that's roughly 333 documents per shard. If you add a fourth shard, even distribution would be 250 documents per shard). If a database doesn’t have sharding features built in, rebalancing is guaranteed to be a complex manual DIY process. ### Types of sharding There are multiple approaches to sharding. Some database systems have sharding functionality built in, while others do not directly support sharding (and require a lot of custom coding or DIY processes). The goal of each approach is to divide data into shards consistently so that data can be looked up on or written to the same shard each time. #### Range-based sharding Range-based sharding involves selecting data values and assigning them to a shard based on whether or not they fall within a specific range. For instance, if you have user data that contains age, one shard could store users between the ages of 0-10, another shard would store users between the ages 11-20, and so on. This approach can be problematic because one shard could end up storing many more users than the other. And shards storing a disproportionately high amount of data can become hot spots that impact performance. #### Key-based sharding Key-based sharding takes more of an independent approach. A value in the data (usually the document ID in a NoSQL document database) is run through a hash, and that hash determines which shard the data should be stored in. This approach can be problematic if it’s not directly supported by the database, because any application accessing the database must be able to construct the hash. Also, this approach requires the data value used for the hash to be immutable. This is usually not an issue, but it can be for rare edge cases. Couchbase uses [automatic key-based sharding](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/vbuckets.html) to distribute data evenly in a cluster, and also provides automatic rebalancing and automatic replication. These automations can simplify critical processes and free up valuable time for your development team. #### Directory-based sharding Directory-based sharding is an approach whereby some value of the data is mapped to a particular shard based on its value in a lookup table or lookup configuration. It's similar to the range approach, but may involve a simple lookup. For instance, a user with an address in Ohio would be stored in the "Ohio" shard, a user in California would go to the "California" shard, and so on. This approach can be problematic because a lookup table or configuration can become unavailable, go down, or become corrupted. In such cases, the application can no longer perform reads or writes. #### Geo sharding A geo shard can be combined with, or used instead of, the other sharding options. The idea behind geo sharding is to store data physically closer to where it will most often be accessed. For instance, a user with an Ohio address would be stored on a server in Ohio, and a user with a California address would be stored on a server in California. This approach can provide faster access, but can also lead to hotspots and underutilized servers. Geo sharding may also fail to meet legal requirements for specific applications or jurisdictions. In addition to providing automatic sharding, Couchbase can support geo sharding through [cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/). #### Entity-based sharding Entity-based sharding means that separate, but closely related, data is stored together on the same shard. For instance, a user may be considered an entity within an application's logic, but a user's shopping history may be stored separately in a different shard. By storing the related data in the same shard, you can reduce the amount of computing work required to retrieve it together at the same time. The drawback to this approach is complexity. Configuring which data goes where can be a complex process, especially if some data is used by multiple entities. ### Alternatives to database sharding Horizontal scaling will always involve sharding at some level, but there are many options for how to shard. One way is architectural sharding, like a microservices architecture or a physical disk sharding that’s opaque to the user. Sharding can even be hidden and abstracted behind a [cloud database.](https://www.couchbase.com/nosql-database-cloud-comparison/) When considering a database system, it's crucial to understand how sharding will be accomplished. It can be wholly abstracted and hidden, it can be automatic, it can be supported with potentially complex configuration options, or it can be unsupported and require a DIY approach. ### How Couchbase Capella helps with database sharding [Couchbase Capella](https://www.couchbase.com/products/capella/) is the cloud database platform for digital enterprises. Capella uses the same sharding system as Couchbase Server, which is key-based automatic sharding. From a user or developer's point of view, sharding with Couchbase requires no additional configuration or maintenance. By using a CRC32 algorithm in conjunction with vBuckets, Capella ensures that your system will not have any hotspots. Capella automates replication. You just select the number of replicas you want, and Capella handles the rest. Capella also automates rebalancing. When you add servers or remove them from a cluster, Capella automatically rebalances them without causing any downtime. Finally, Capella can achieve geo sharding via the XDCR feature. XDCR replicates data between data centers in real time. XDCR replications can include or exclude data based on user-defined filters in order to improve local latency or to meet data location requirements. ### Conclusion Sharding is an important concept to understand if you're scaling a database to handle more operations. And NoSQL databases are especially good at sharding because they eliminate many of the constraints imposed by relational databases. That said, Couchbase Capella provides some of the best features of a relational database (SQL syntax and a full SQL implementation that includes JOINs and [ACID transactions](https://www.couchbase.com/blog/distributed-multi-document-acid-transactions/)) to a distributed database with automatic sharding. To learn more about sharding in Couchbase, check out: - [vBuckets](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/vbuckets.html#understanding-vbuckets) - [Replication](https://docs.couchbase.com/server/current/learn/clusters-and-availability/intra-cluster-replication.html#intra-cluster-replication) - [Rebalancing](https://docs.couchbase.com/cloud/clusters/scale-database.html#rebalance) Other important resources for considering how to scale a database: - [Multi-dimensional scaling](https://www.couchbase.com/multi-dimensional-scalability-overview/) - [Cross data center replication](https://www.couchbase.com/products/xdcr/) - [Multicloud deployments](https://docs.couchbase.com/cloud/clusters/xdcr/manage-xdcr-replications.html#create-replication) - [Why NoSQL?](https://www.couchbase.com/resources/why-nosql/) - [Couchbase vs. MongoDB™ for scale-out and high availability](https://info.couchbase.com/rs/302-GJY-034/images/CBvM_Scale_out%20_High_availability.pdf) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### What Is LangChain? URL: https://www.couchbase.com/resources/concepts/what-is-langchain/ ## What Is LangChain? LangChain is a platform that provides developers with the tools they need to build LLM applications [Couchbase + LangChain](https://www.couchbase.com/products/vector-search/) [Learn more](https://docs.couchbase.com/cloud/third-party/integrations.html)  ### LangChain overview LangChain is a powerful platform designed to equip developers with essential tools for creating applications driven by [large language models (LLMs)](https://www.couchbase.com/blog/large-language-models-explained/). It simplifies the complex processes involved in working with LLMs, enabling the development of sophisticated applications like chatbots, content generators, and automated text processors. LangChain offers a robust and flexible framework that makes integrating and deploying large language models significantly easier for application developers. It is especially useful for developers seeking to harness LLM capabilities without grappling with the intricacies of model management and data processing. This guide will cover LangChain's workings, key components and features, real-world use cases, and its benefits. We’ll also provide instructions on getting started with LangChain, discuss its integration with Couchbase, and summarize key takeaways with additional resources. Finally, we’ll address frequently asked questions to give you a comprehensive understanding of LangChain. - How does LangChain work? - Components of LangChain - LangChain use cases - LangChain benefits - How to get started with LangChain - Couchbase LangChain integration - Key takeaways and additional resources - FAQ ### How does LangChain work? LangChain simplifies the process of working with large language models by providing a user-friendly framework for developers. For instance, a developer building an [e-commerce](https://www.couchbase.com/use-cases/retail-and-ecommerce/) recommendation system can use LangChain to integrate various large language models like OpenAI's GPT-4 and Anthropic's Claude. Using LangChain's connectors, the recommendation system can seamlessly access data from multiple sources, such as: - **Document databases:** Connect to Couchbase or MongoDB to fetch [product catalog](https://www.couchbase.com/use-cases/product-catalog/) and user activity data. - **Database systems:** Integrate with SQL databases like MySQL or PostgreSQL for order history and transaction records. - **APIs:** Pull data from e-commerce platforms like Shopify or WooCommerce for real-time inventory and sales data. - **Cloud storage:** Access user-generated content stored in cloud services like AWS S3 or Google Cloud Storage for personalized recommendations. - **Hybrid search:** Utilize Elasticsearch or Solr for a [hybrid search](https://www.couchbase.com/blog/hybrid-search/) approach that combines keyword search with [vector-based semantic search](https://www.couchbase.com/blog/vector-similarity-search/) to enhance the accuracy and relevance of search results. This seamless integration ensures that the recommendation system can effortlessly pull relevant data from diverse sources, providing users with personalized and accurate product suggestions. Moreover, LangChain's support for multiple LLMs allows the developer to utilize GPT-4 for generating natural language recommendations and Claude for analyzing user behavior patterns. By leveraging the strengths of each model and the power of hybrid search, the developer can ensure that the recommendation system delivers highly relevant and timely product suggestions, enhancing the user shopping experience and boosting sales. ### Components of LangChain LangChain's architecture comprises several essential components that facilitate the development of LLM applications. By leveraging these components, LangChain simplifies the process of building and deploying advanced LLM-based applications: - **Data connectors:** These enable integration with various data sources, ensuring smooth data ingestion and processing from databases, [APIs](https://www.couchbase.com/blog/api-vs-sdk/), and cloud storage. - **Model integration:** LangChain supports multiple LLMs, including popular models like GPT-4 and BERT, allowing developers to choose the best fit for their needs. - **Processing pipelines:** These tools help create and manage workflows for tasks such as data cleaning, transformation, and model training, ensuring efficient data processing and preparation. - **Deployment modules:** LangChain offers tools for automating the deployment of applications, simplifying scaling and maintenance in production environments. - **Monitoring and logging:** The platform provides real-time monitoring and logging tools that offer insights into application performance, helping ensure smooth and efficient operations. #### LangChain features LangChain is equipped with various features designed to make the development and deployment of LLM applications seamless and efficient. It supports multiple language models, providing the flexibility to choose the most suitable one for your project. The platform’s flexible data integration capabilities enable easy connection to diverse data sources, ensuring smooth data flow within your applications. LangChain’s robust pipeline management tools facilitate the creation and management of complex data processing workflows, ensuring efficient handling of tasks like data cleaning and transformation. [LangChain Expression Language (LCEL)](https://python.langchain.com/v0.1/docs/expression_language/) makes it easy to compose different components and chains together: "LCEL was designed from day 1 to support putting prototypes in production, with no code changes, from the simplest “prompt + LLM” chain to the most complex chains (we’ve seen folks successfully run LCEL chains with 100s of steps in production)." Automated deployment features simplify bringing applications to production, making scaling and maintenance easier. The platform is also designed for scalability, allowing applications to handle increasing volumes of data and user interactions. Real-time monitoring tools offer valuable insights into application performance, helping optimize and maintain efficiency. #### LangChain code example To illustrate the simplicity of the framework, here's a short code snippet that shows how a pipeline in LangChain chains different stages together:  ### LangChain use cases LangChain’s versatility makes it applicable to a variety of scenarios. It is particularly effective for creating chatbots and conversational agents capable of understanding and responding to user queries in natural language, thus enhancing customer interaction and support. **Other notable use cases include:** - **Content generation:** Automate the creation of high-quality content for blogs, articles, and marketing materials, significantly reducing the time and effort required for content production. - **Sentiment analysis:** Analyze text data to gauge customer sentiment and inform business decisions. - **Document summarization:** Quickly extract key information from large documents, enabling efficient information retrieval. - **Language translation:** Develop applications that translate text between different languages in real time, ideal for creating multilingual support systems. - **Customer support automation:** Create systems that handle customer queries and support tickets automatically, improving response times and customer satisfaction. ### LangChain benefits Adopting LangChain offers numerous benefits that make it an attractive choice for developers and organizations. One of the primary advantages is simplified development; LangChain abstracts the complexities of working with large language models, making development faster and easier. This leads to cost efficiency, as it reduces the time and resources needed to build and maintain LLM applications. LangChain also offers enhanced flexibility, supporting a wide range of models and data sources, which allows for the creation of tailored solutions to meet specific needs. The platform's scalability enables applications to handle increasing volumes of data and user interactions, ensuring they can grow with your business requirements. Built-in tools for monitoring and optimization ensure that your applications run efficiently, leading to improved performance. Additionally, LangChain’s streamlined development and deployment processes facilitate quicker delivery of applications, providing a competitive edge. ### How to get started with LangChain To get started, refer to the [LangChain documentation](https://python.langchain.com/v0.2/docs/introduction/) for detailed guides and examples. [Install the required LangChain modules](https://python.langchain.com/v0.2/docs/how_to/installation/) so you are ready to write some code. The documentation covers various topics, including setting up language models, connecting to data sources, and constructing pipelines. Start by exploring the basic examples to understand how to create a simple pipeline. The docs also provide API references and advanced usage scenarios, helping you leverage the full power of LangChain for your specific needs. With the SDK and documentation, you can quickly build and deploy scalable AI applications. ### Couchbase LangChain integration LangChain integrates seamlessly with Couchbase, a high-performance NoSQL database, enhancing the handling and processing of large volumes of data. This integration allows developers to leverage Couchbase’s robust [data management](https://www.couchbase.com/resources/concepts/what-is-data-management/) capabilities to store and manage data efficiently, which can then be accessed and processed by LangChain applications. Combining LangChain with Couchbase is especially beneficial for applications requiring fast [data retrieval and real-time processing](https://www.couchbase.com/use-cases/real-time-analytics/), such as chatbots and recommendation systems. Couchbase’s scalable data management allows for efficient handling of large datasets, while real-time data access ensures that data can be retrieved and processed quickly for responsive applications. This integration also contributes to enhanced performance, with Couchbase's high throughput and low latency improving the overall efficiency of your applications. ### Key takeaways and additional resources In summary, LangChain is a versatile and powerful platform that simplifies the development of applications using large language models. Its integrated environment and robust features make it an ideal choice for developers seeking to build scalable and efficient solutions. LangChain’s tools for data connectivity, model integration, and deployment streamline the development process, allowing for quick and easy application creation. To get started with LangChain, sign up on the official website and explore the available documentation and tutorials. For additional resources, consider the following links: - [LangChain documentation](https://python.langchain.com/v0.2/docs/introduction/) - [LangChain GitHub repository](https://github.com/langchain-ai/langchain) - [Couchbase LangChain integration guide](https://python.langchain.com/v0.2/docs/integrations/vectorstores/couchbase/) These resources provide valuable information and support as you begin working with LangChain. To learn more about concepts related to LLM and AI, you can visit [our blog](https://www.couchbase.com/blog/tag/ai/) and [concepts hub](https://www.couchbase.com/resources/concepts/). ### FAQ **What is the purpose of LangChain?** LangChain provides a cohesive and flexible framework to simplify the development of applications that use large language models. **What is LangChain used for?** LangChain is used to develop applications such as chatbots, content generation tools, sentiment analysis systems, and more, all leveraging the power of large language models. **What is a LangChain agent?** A LangChain agent is an autonomous component within the platform that performs specific tasks, such as querying data, processing text, or interacting with other services to achieve a given goal. **What is the difference between LangChain and LlamaIndex?** LangChain focuses on providing a comprehensive platform for integrating and deploying large language models, whereas LlamaIndex is more focused on indexing and searching large-scale text data. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### What Is Load Balancing? URL: https://www.couchbase.com/resources/concepts/what-is-load-balancing/ ## What Is Load Balancing? Load balancing efficiently distributes traffic among servers to support a service or application [Reduce Network Load](https://www.couchbase.com/products/sync-gateway/) [Learn more](https://docs.couchbase.com/sync-gateway/current/load-balancer.html)  ### Load balancing definition Load balancing is like having a team of workers at a busy restaurant. Imagine the restaurant is a website, and the customers are the users trying to access it. Just like a host assigns customers to different seating sections to ensure no single waitperson is overwhelmed, load balancing distributes the user requests across multiple servers or resources to ensure smooth and efficient processing. This way, no single server gets too swamped with requests or sits idle while others are working hard. This page covers: - How does load balancing work? - Load balancing algorithms - Types of load balancers - Benefits of load balancing - Disadvantages of load balancing - Conclusion ### How does load balancing work? Load balancing is a process that distributes incoming network traffic evenly across a group of backend servers or resources. Balancing ensures that no single server bears too much load and decreases the risk of poor performance or outages. When a request comes in from a user, the load balancer decides which server in its pool to direct the request to. This process might involve evaluating which server is currently under the least strain. The criteria for the decision can include the current number of connections, the server's response time, or its overall capacity. By evenly distributing the requests, load balancing helps maintain the speed and reliability of the network and ensures that each user request is processed efficiently. This approach is crucial for handling large volumes of web traffic and maintaining high availability and performance for web services. Implementing various load balancing algorithms optimizes the distribution process and enhances the stability of the network. ### Load balancing algorithms Load balancing algorithms are the rules or methods that efficiently distribute network traffic across multiple servers. These algorithms can be broadly categorized into two types, static and dynamic. Each type has its unique approaches suited to different network environments. **Static algorithms** distribute traffic without considering the current state of the servers, and they often use predetermined rules. **Dynamic algorithms** are more responsive and consider each server's real-time load and performance to make better-informed decisions about traffic distribution. #### Static load balancing algorithms Static load balancing algorithms distribute network traffic evenly across servers using predetermined methods without considering the current state or performance of the servers. These algorithms are known for their simplicity and ease of implementation. Some common examples include: - **Round-robin:** Distributes requests sequentially across all servers, ensuring an equal distribution over time. For example, you can use round-robin to distribute the load of a [query over duplicate indexes](https://docs.couchbase.com/cloud/learn/services-and-indexes/indexes/indexing-and-query-perf.html#duplicate-index). - **Random:** Assigns incoming requests to any available server at random. - **Hashing:** Uses a hash function to ensure that similar data consistently maps to the same node in a server cluster. For example, Couchbase Server uses [vBuckets](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/vbuckets.html#understanding-vbuckets) (shards) and the CRC32 hashing algorithm to distribute data effectively across a cluster without requiring a separate load balancing service. These static methods provide a straightforward, easy-to-configure approach to load balancing and are particularly effective in environments where servers have similar capabilities, the workload is consistently stable, and performance is a high priority. However, static load balancing is not the best choice for all use cases.  Couchbase uses CRC32 for load balancing data storage #### Dynamic load balancing algorithms Dynamic load balancing algorithms are more sophisticated methods that distribute network traffic across servers by considering the current state and performance. These algorithms dynamically adjust to changing network conditions, server loads, and traffic patterns, making them ideal for environments with fluctuating workloads or diverse server capabilities. Key types of dynamic load balancing algorithms include: - **Least connections:** Favors less busy servers by directing new requests to the server with the fewest active connections - **Least response time:** Optimizes for speed by choosing the server with the shortest response time for recent requests - **Resource-based load balancing:** Distributes requests to servers with the most available resources by considering their overall capacity or specific resources (like CPU and memory) - **Weighted load balancing:** Assigns weight to servers based on capacity or performance metrics and sends more requests to higher-capacity servers Dynamic algorithms help ensure that no single server becomes a bottleneck, and they’re particularly useful in environments where server performance varies significantly or traffic spikes are common. The adaptability of dynamic load balancing makes it a preferred choice for many high-traffic, high-variability scenarios where maintaining performance and avoiding overloading servers is crucial. #### Static and dynamic load balancing pros and cons Static load balancing is simple to implement and offers predictability in traffic distribution, but it lacks the flexibility to adjust to sudden changes in server load or network traffic. Dynamic load balancing is adaptable and responsive, but it can be complex to configure and may introduce additional processing overhead. Couchbase's CRC32 method is static, but Couchbase also offers [multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/), which allows you to scale individual database services separately. MDS provides more flexibility for managing traffic, including workload isolation and as much separation of query, data, indexing, search, analytics, and eventing services as you need.  Couchbase's multi-dimensional scaling provides a simplified configuration for balancing load on a per-service basis Couchbase Server and Couchbase Capella™ DBaaS don’t need an additional load balancer, but Couchbase's [Sync Gateway](https://docs.couchbase.com/sync-gateway/current/load-balancer.html#load-balancing-multiple-sync-gateway-instances) for mobile application data can benefit from a load balancer like [NGINX](https://www.nginx.com/resources/glossary/load-balancing/) for horizontal scaling. One benefit of using the cloud-managed version of Sync Gateway, [Capella App Services](https://www.couchbase.com/products/capella/app-services/), is that the load balancing is built in and doesn’t require additional deployment and configuration. This built-in balancing gives you one less service to manage, upgrade, and patch. ### Types of load balancers Each type of load balancer has unique advantages, and you should choose yours based on factors like network environment, performance requirements, scalability needs, and budget considerations. The main types of load balancers include: - **Hardware-based load balancers:** These are physical devices designed for robust performance in high-traffic scenarios. They offer reliability, but at a higher cost and with physical deployment limitations. - **Software-based load balancers:** These run on virtual machines or in cloud environments. They offer greater flexibility and easier scalability and are better suited for dynamic or changing workloads. - **Cloud-based load balancers:** Provided by cloud service platforms, these integrate well with cloud services. They offer easy deployment and scalability without needing on-premises hardware. - **Application load balancers:** Specialized for web applications, these operate at the application layer. They offer advanced traffic distribution based on content like URLs or headers. ### Benefits of load balancing Load balancing offers numerous benefits crucial for maintaining efficient, reliable, and robust network operations. These include: **Availability:** Load balancing enhances server availability by preventing individual servers from becoming overwhelmed and ensuring that no single point of failure disrupts the entire system. It also reduces response times and improves overall system performance. **Scalability:** Load balancing makes it easier to scale resources up or down in response to varying traffic loads. It ensures consistent performance during peak times and under changing demands. **Redundancy and failover:** If one server fails, load balancing can reroute traffic to other servers to ensure continuous service availability. **Maintenance and upgrades:** When servers are taken offline for updates, the load balancer can redirect traffic to other servers without disrupting service. Together, these benefits make load balancing an indispensable tool in modern network and web service management, ensuring smooth, uninterrupted service for users. ### Disadvantages of load balancing While load balancing brings significant advantages, it also comes with challenges. These include: **Complexity:** Implementing and managing a load balancing solution, especially in large and dynamic environments, can be complicated. This complexity often requires specialized knowledge and can increase hardware, software, and labor costs for setup and ongoing maintenance. **Latency:** The process of directing traffic through a load balancer can introduce a delay, although this is generally minimal. **Misconfiguration:** Misconfigured load balancing can lead to poor traffic distribution or even downtime. **Single point of failure:** If the load balancer fails without a proper failover system, this can lead to significant service disruptions. These disadvantages highlight the importance of careful planning, robust configuration, and ongoing management when you deploy load balancing solutions. ### Conclusion Understanding the nuances of load balancing algorithms, their types, and their impact on network performance is essential for efficient network management. While static algorithms like round-robin and Couchbase's CRC32 offer simplicity and predictability, dynamic algorithms like least connections and resource-based load balancing provide adaptability in fluctuating environments. When considering load balancing, it's essential to weigh the pros and cons of each type of algorithm. Static methods are straightforward but less flexible, whereas dynamic methods are adaptable but more complex. To find the right fit for your network needs, you should also explore various hardware-based, software-based, cloud-based, and application load balancers. The key to effective load balancing lies in choosing the right strategy and tools to align with your network's requirements and challenges. For further exploration and detailed insights: - Dive into Couchbase's documentation on the [CRC32 algorithm](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/vbuckets.html#understanding-vbuckets) and [multi-dimensional scaling](https://www.couchbase.com/multi-dimensional-scalability-overview/) to understand how to implement static load balancing in specific scenarios - Review resources on [dynamic load balancing techniques](https://en.wikipedia.org/wiki/Load_balancing_%28computing%29) for a deeper understanding of handling high-traffic and variable environments - Evaluate different load balancer products and services like [NGINX](https://nginx.org/), [AWS Elastic Load Balancing](https://aws.amazon.com/elasticloadbalancing/), and [Azure Load Balancer](https://learn.microsoft.com/en-us/azure/architecture/guide/technology-choices/load-balancing-overview) to compare their features, scalability options, and integration capabilities with your existing network infrastructure - Explore additional [concepts related to Couchbase](https://www.couchbase.com/resources/concepts/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### What Is Mobile Analytics? URL: https://www.couchbase.com/resources/concepts/what-is-mobile-analytics/ ## What Is Mobile Analytics? Mobile analytics involves collecting and analyzing user behavior data to improve app performance [Download Couchbase Mobile](https://www.couchbase.com/downloads/?family=couchbase-lite) [Learn more](https://www.couchbase.com/products/mobile/)  ### What is mobile analytics? Mobile analytics, also known as mobile app analytics, refers to the process of analyzing how users interact with a mobile application at scale. By monitoring overall app interactions with feature usage, friction points, crash rates, process bottlenecks, and abandonment, mobile analytics provides critical information that [app developers](https://www.couchbase.com/developers/mobile/) can use to improve user experience (UX). Mobile analytics not only helps uncover app usability issues but also monitors the effectiveness of improvements, allowing app developers to make informed UX decisions based on usage metrics quickly. The better the UX, the more users an application attracts and retains. For these reasons, mobile analytics should be a vital part of the mobile app deployment and maintenance process, helping ensure that apps succeed and continue to evolve toward the needs and expectations of their users. Continue reading to dive into the differences between web and mobile analytics, types of mobile analytics, specific metrics you should track, and how teams in an organization can utilize mobile analytics to their benefit. - Web analytics vs. mobile analytics - Types of mobile analytics - Mobile analytics metrics - How different teams use mobile analytics in an organization - Mobile analytics best practices - Mobile analytics challenges - How to track mobile app analytics - How Couchbase Mobile can help ### Web analytics vs. mobile analytics While both are about analyzing how users interact with applications, web analytics is different from mobile analytics. Web apps have very different access and interaction patterns and metaphors than mobile apps. For example, interacting with web apps involves clicking links and scrolling through pages, while interacting with mobile apps is based on gestures such as taps, swipes, and slides. As such, each analytics effort has distinct differences. To break it down further: - **Web analytics** measures and monitors interactions like views, ad clicks, top pages, total revenue, and event tracking. - **Mobile analytics** measures and monitors metrics like application speed and uptime performance, as well as in-app engagement, monetization efforts, and UX bottlenecks, and must consider the differences between each mobile platform's user interaction metaphors. Because of the differences, mobile analytics is not as one-size-fits-all as web analytics. While web analytics metrics apply to pretty much all web apps, many mobile analytics metrics may not apply to every mobile app. Because of this, you should have clear goals and a strategy outlined beforehand to ensure you’re tracking the metrics most relevant to measuring success. ### Types of mobile analytics There are many types of mobile analytics metrics to measure; however, the ones you employ depend on how your app works, its platforms, and the features powering the user interface (UI). Here are a few typical examples: **App performance** Measuring the [performance of a mobile app](https://www.couchbase.com/use-cases/application-performance/) involves capturing things like initial load times, speed of transition between screens and tasks, and error rates. Metrics like these help app developers understand where to spend their time to improve performance. **In-app engagement** Measuring user activities like time spent on a given screen or set of tasks can uncover UX bottlenecks and areas for usability improvements. **App monetization** Many [app developers](https://www.couchbase.com/blog/app-development-costs/) offer free versions and monetize them with in-app purchases and premium for-pay features. By measuring monetization efforts across time and demographics, developers can see what works best for monetization strategies for which types of users. **Mobile advertising** Analyzing the engagement rate of in-app advertising across user demographics benefits marketers, who can gauge the effectiveness of ads based on actual engagement. ### Mobile analytics metrics Metrics to measure for mobile analytics vary, but some of the most common include: - **Downloads or install volume:** Tracking the number of downloads for a mobile app gives you a sense of its adoption rate and overall popularity. - **Monthly and daily active users (MAU/DAU):** Tracking average user volume in daily and monthly time frames provides you with a sense of the overall usage of an app. - **Retention rate:** Monitoring repeat usage over time helps determine app stickiness and popularity. - **Conversion rate:** Tracking the volume of users who converted from free to paid or basic to premium tiers helps measure the success of your marketing efforts and provides insight into areas needing improvement. - **Abandon rate:** Measuring the number of uninstalls, where they occurred in the app UX, and any associated ratings or feedback can help developers improve issues that lead to abandonment. ### How different teams use mobile analytics in an organization Depending on your organizational role or focus area, you may rely on different mobile analytics metrics and techniques. For example, what’s important to a product team might not be as important to a UX/UI, marketing, or engineering team. It’s also important to consider that upper management may have different goals than teams performing day-to-day tasks and might determine success via other metrics. Here are some of the ways teams within an organization may use mobile analytics: - Product managers and their teams rely on analytics to reveal the popularity of specific features and attributes of their apps. Analytics helps them decide where to invest time and effort in innovations and which features to sunset or improve. Through measurement, they can see the effectiveness of changes and adjust quickly. - UI/UX teams use techniques like A/B testing to measure feature discoverability and determine the best UI paths for optimal user experience. - Marketing teams use mobile analytics to gauge the effectiveness of app promotions and ad campaigns, allowing them to amplify or adjust messaging and tactics based on analysis results. - Engineering teams use mobile analytics to understand performance issues and code problems that lead to crashes and poor UX. ### Mobile analytics best practices Following mobile analytics best practices ensures you get the most out of your analysis efforts and don’t overlook crucial issues. Always be sure to: - Plan carefully and establish goals before beginning a new project. - Get executive buy-in early to streamline participation from stakeholders and their teams. - Identify metrics for analysis and clearly define what constitutes success. - Ensure privacy for sensitive data. - Take immediate action on [analysis findings](https://www.couchbase.com/blog/data-analysis-methods/) and track improvement or decline. ### Mobile analytics challenges Mobile analytics challenges often revolve around data. The most common obstacles include: - **Data gathering:** If you don’t capture data from numerous devices at scale, you could overlook valuable insights into areas for improvement and potentially lose out on revenue. - **Data volume:** You must have a foolproof way to store and handle large amounts of data for analysis. - **Data cleanliness:** Data must be clean, consistent, and uncomplicated for traceability and actionable insights. Understanding these fundamental challenges upfront will help you prepare appropriately. ### How to track mobile app analytics There are many different key performance indicators (KPIs) to consider with mobile analytics; however, the most important ones to focus on are those that determine retention, growth, and abandonment rates. You can use these KPIs to analyze and predict future spending and growth. A poor user experience is the primary cause of mobile app abandonment. Because of this, it’s crucial to monitor navigation smoothness and speed and measure items like average wait time for common tasks such as installation, updates, and saving state, as well as crashes and unexpected behavior. It’s also important to track interaction with campaign ads and offers for marketing efforts. You can simplify tracking by segmenting users into demographic categories like age range, geographic region, and occupation. What works for users in some professions or areas of the country may not work for others, so it’s crucial to ensure you analyze these nuances properly to determine alternate courses of action. Lastly, you should consider why things are happening, not just what happened. If a crash happens intermittently during a specific task, look at the entire progression of the interaction. Are some users tapping too frequently while waiting and overloading your process handling, leading to the crash? If that is the case and the task is prone to frustrating delays, look into making it faster or displaying a wait indicator. ### How Couchbase Mobile can help Couchbase Mobile is helpful for mobile analytics initiatives because it captures data on device and syncs it to Couchbase Capella™ in the cloud, where it can be analyzed in aggregate at scale using Couchbase Analytics services. Specifically, our mobile offering provides: **A cloud-native database:** Couchbase Analytics allows [real-time data analysis](https://www.couchbase.com/use-cases/real-time-analytics/) on the same platform as operational application workloads. You can quickly act on the information gained from analytics to make changes to your application. It can also quickly scale to meet changing application or analytical needs. This is ideal for the real-time operational analysis required for mobile analytics. **An embedded database:** [Couchbase Lite](https://www.couchbase.com/products/lite/) is the embeddable version of Couchbase for mobile and IoT apps that stores data locally on the device. It provides full CRUD and SQL query functionality and support for vector search and predictive queries for calling AI models at the edge. **Data synchronization from the cloud to the edge:** A secure, hierarchical [gateway](https://www.couchbase.com/products/sync-gateway/) for data sync over the web, as well as peer-to-peer sync between devices, with support for authentication, authorization, and fine-grained access control. #### Additional mobile resources If you’d like to continue reading more about mobile related to mobile applications and analytics, you can visit [our blog](https://www.couchbase.com/blog/category/couchbase-mobile/) and [concepts hub](https://www.couchbase.com/resources/concepts/) and review the following resources: [Couchbase Analytics product page](https://www.couchbase.com/products/analytics/) [Why you need a mobile database](https://www.couchbase.com/blog/why-you-need-a-mobile-database/) [What is native mobile development? (benefits, tools, resources)](https://www.couchbase.com/blog/native-mobile-development/) [Offline-first: A mindset for developing faster, more reliable mobile apps](https://www.couchbase.com/blog/offline-first-more-reliable-mobile-apps/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### What Is Multicloud? URL: https://www.couchbase.com/resources/concepts/what-is-multicloud/ ## What Is Multicloud? Learn all about how to manage multiple clouds and the value of a multicloud strategy [Get Started With Multicloud](https://www.couchbase.com/ecosystem/cloud/) [Learn more about Capella](https://www.couchbase.com/products/capella/)  ### Multicloud definition Multicloud refers to an organization using multiple cloud computing platforms and services from different providers to meet its computing needs. Organizations choose a multicloud strategy to distribute workloads, applications, and data across multiple cloud environments. These cloud environments can include any combination of public, private, and hybrid clouds. A multicloud approach takes advantage of the unique features, capabilities, and cost structures offered by different cloud providers. It also allows an organization to avoid vendor lock-in, reduce reliance on a single provider, and choose the best services on the market for specific requirements. To learn more about multicloud, continue reading. - Why you should use multiple clouds - Multicloud vs. hybrid cloud - Multicloud management - Multicloud benefits - Multicloud challenges - The value of multicloud ### Why should you use multiple clouds? A multicloud strategy offers an effective way to improve the stability and resilience of your systems while gaining more control over your costs and optimizing your application performance. By distributing your technology capabilities across multiple cloud providers, you can: **Reduce risks** – In simple terms, you don’t have all your eggs in one basket. You eliminate the danger of dependency on a single provider to keep your systems up and running, and you’re not held hostage to their pricing structures or technology limitations. **Lower TCO** – The flexibility of a multicloud architecture enables you to mix and match services from various cloud providers. By selecting the best services and prices for specific use cases, you can optimize your overall total cost of ownership. **Improve application performance** – You can optimize your data storage and processing by choosing cloud providers in regions and zones closer to your applications and users. Closer proximity improves performance and reduces latency. ### Multicloud vs. hybrid cloud The terms multicloud and hybrid cloud are sometimes mistakenly used interchangeably. While the two concepts are related, and the strategies are often combined, they are distinctly different. #### Multicloud The key aspect of multicloud is using multiple cloud providers to meet different business and technology needs. Multicloud does not necessarily require integration between the different cloud environments, and each cloud platform typically operates independently. #### Hybrid cloud Hybrid cloud refers to an integrated computing environment that combines both public and private cloud infrastructures. It allows organizations to maintain a portion of their workloads and data in a private cloud environment dedicated to their exclusive use, while also using public cloud services for other purposes. The hybrid cloud approach enables seamless data and application mobility between the private and public clouds, providing flexibility and scalability. It enables businesses to keep sensitive or critical workloads in a private cloud for enhanced security and control while leveraging the public cloud for [burst capacity](https://aws.amazon.com/what-is/cloud-bursting/#:~:text=Cloud%20bursting%20is%20a%20configuration,external%20third%2Dparty%20cloud%20services.), cost-effective scalability, or accessing specific services. #### Synergy of multicloud and hybrid cloud Hybrid cloud and multicloud approaches complement each other and are often combined in enterprise settings. A hybrid multicloud architecture incorporates private and public cloud services from two or more cloud vendors to take advantage of both deployment models. ### Multicloud management The primary challenge of multicloud is managing the complex differences and interdependencies of multiple environments. It requires expertise in integrating and orchestrating different cloud services, ensuring data interoperability, managing security and access controls across various platforms, and monitoring costs and performance. Managing multiple clouds is especially complex because different cloud platforms, services, and management interfaces all operate uniquely. Key areas to plan for include: **Centralized visibility and control** – Implementing management tools or platforms that provide a unified view of all your cloud resources is critical. Administrators must be able to monitor performance, track costs, manage security, and enforce policies consistently across different cloud providers. **Interoperability and integration** – Integration tools, APIs, and middleware can enable interoperability and seamless communication between your various cloud platforms. Integration services help streamline data flows, automate workflows, and ensure smooth operations across different clouds. **Security and compliance** – Security tools, such as identity and access management (IAM), security information and event management (SIEM), and data loss prevention (DLP) solutions, can help ensure robust security across multiple cloud providers. You also need to address compliance requirements, taking into consideration the specific regulations that apply to your organization and its data in different regions. **Cost optimization** – To optimize across multiple cloud providers, you’ll need to implement tools that analyze usage patterns and manage costs. The goal is to match instance types and sizes to your workload performance and capacity requirements at the lowest possible cost. **Automation and orchestration** – Automation of deployment, scaling, and application and infrastructure management alleviate major operational headaches for development teams, and the benefits are compounded when multiple cloud environments factor into the equation. Automation helps streamline operations, reduces manual errors, and enhances overall efficiency. **Service-level agreements (SLAs) and vendor management** – When working with multiple cloud providers, it’s essential to establish clear SLAs and effectively manage relationships with each vendor. This process includes monitoring and evaluating vendor performance, negotiating contracts, understanding support mechanisms, and ensuring that the services provided align with your organization's requirements and expectations. Overall, multicloud management requires a combination of technical expertise, robust management tools, and effective governance practices. #### Any cloud, any workload, any location [Couchbase Capella™](https://www.couchbase.com/products/capella/) is a fully managed and automated DBaaS designed to make multicloud management as simple and painless as possible. You can use our multicloud control plane to easily deploy and seamlessly manage clusters and nodes across [AWS, Azure, and Google Cloud](https://www.couchbase.com/ecosystem/cloud/). As a cloud-native database, Capella is designed to take full advantage of the cloud to provide maximum flexibility, availability, and scalability for your modern applications. It fuses the agility and performance of NoSQL with the strength of an RDBMS, provides mobile syncing app services, and lets you use your familiar SQL skills for JSON. ### Multicloud benefits The challenges of a multicloud approach shouldn’t be taken lightly, but for businesses seeking to optimize their cloud infrastructure, the many advantages of multicloud usually outweigh the inconveniences. The significant benefits of multicloud include the following: #### Vendor diversity and avoiding vendor lock-in By using multiple cloud providers, a business avoids becoming overly dependent on a single vendor. Cloud diversification reduces the risk of becoming tied to a specific cloud provider's services, technologies, or pricing models. When you’re already using the services of multiple providers, it’s easier to negotiate better terms or to leave for a better deal if you need to. #### Best-of-breed services Different cloud providers excel in different areas and offer unique services and capabilities. For example, one provider might have exceptional data analytics capabilities, while another specializes in machine learning or IoT services. By selecting the best cloud provider for specific workloads or applications, a business can optimize performance, scalability, and cost-efficiency for each aspect of its operations. #### Redundancy and disaster recovery By distributing workloads and data across multiple cloud platforms, a business can mitigate the impact of outages or service disruptions. If one of your cloud providers experiences issues, you can seamlessly shift your applications and data to another provider to ensure continuity and minimize downtime. #### Regional presence and data sovereignty Different cloud providers have data centers in different global regions. If your business has specific compliance or data sovereignty requirements, a multicloud strategy allows you to host data in different geographic locations to comply with regional regulations. This ensures that your sensitive data remains within specific jurisdictions while adhering to local laws and regulations. #### Cost optimization Having multiple cloud providers gives you the opportunity to continually compare prices, negotiate better deals, and optimize costs based on the specific needs of each workload. For new projects, you can select the most cost-effective cloud service that aligns with your budget and requirements. #### Innovation and future-proofing By embracing multiple cloud providers, your organization can continually explore new technologies, services, and features offered by each one. This variety promotes experimentation and agility, and the flexibility allows your business to adapt more quickly to emerging trends and take advantage of cutting-edge advancements in cloud computing. ### Multicloud challenges As explained above, the biggest challenge of a multicloud strategy is successfully managing multiple cloud environments in a consistent, efficient, and integrated manner. Before you can manage different environments cohesively, you need to connect them. This aspect of integration is known as [multicloud networking](https://community.f5.com/t5/technical-articles/what-is-multi-cloud-networking/ta-p/308942) (MCN). Multicloud networking requires specialized tools and techniques to ensure seamless communication, data transfer, and security between various cloud environments. It often involves complex configurations, dynamic workload management, and optimized routing to enable efficient resource usage across multiple cloud platforms. Here’s a more detailed look at other top challenges of managing and maintaining a successful multicloud strategy: #### Complexity of integration Managing and integrating multiple cloud platforms requires expertise in connecting different systems, ensuring data interoperability, and managing communication between various cloud environments. It involves dealing with different APIs, management interfaces, and security mechanisms. #### Security and compliance Each cloud platform may have its own security controls, access management systems, and compliance requirements. Ensuring data privacy, identity management, and regulatory compliance across different clouds requires diligent planning, robust security measures, and effective governance practices. #### Governance and control With multiple cloud providers, it becomes crucial to establish standardized policies, enforce consistent controls, and monitor operations across all platforms. Lack of centralized visibility and control can result in difficulties in managing costs, enforcing policies, and ensuring adherence to organizational standards. #### Skill and expertise gap Effectively managing a multicloud environment requires skilled professionals with expertise in different cloud platforms, integration techniques, security practices, and cost optimization strategies. The scarcity of skilled personnel with the necessary knowledge across clouds can be a hurdle for organizations adopting a multicloud strategy. #### Vendor lock-in risks While multicloud strategies aim to prevent vendor lock-in, there’s still a risk of becoming tied to specific technologies or services offered by different cloud providers. Migrating workloads or data between clouds can be challenging, and dependencies on certain cloud-specific features or services may limit the ability to switch providers easily. You must carefully evaluate the portability of your applications and data to mitigate vendor lock-in risks. ### The value of multicloud Overall, multicloud offers flexibility, resilience, and the ability to leverage the strengths of multiple cloud providers, enabling organizations to achieve their specific business goals efficiently. A multicloud environment introduces the complexity of integrating multiple cloud providers, but the significant advantages offset the challenges for many organizations. Learn more about popular cloud strategies: - [Public Cloud vs. Private Cloud](https://www.couchbase.com/resources/concepts/public-cloud-vs-private-cloud/) - [Multicloud vs. Hybrid Cloud: Differences, Benefits, Strategies](https://www.couchbase.com/blog/multi-cloud-vs-hybrid-cloud-differences/) - [A Multicloud Security Overview (Best Practices & Challenges)](https://www.couchbase.com/blog/multicloud-security/) - [How to Plan a Cloud Migration (Strategy, Tips, Challenges)](https://www.couchbase.com/blog/cloud-migration-strategy/) Learn how Couchbase makes multicloud easier: - [Couchbase’s Cloud](https://www.couchbase.com/products/cloud/faq/) - [Run Couchbase Multicloud Across AWS, Azure, and GCP](https://www.couchbase.com/ecosystem/cloud/) - [Couchbase Capella (DBaaS)](https://www.couchbase.com/products/capella/) - [Couchbase Architecture Innovations](https://www.couchbase.com/developers/architecture/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### What Is Zero-ETL? URL: https://www.couchbase.com/resources/concepts/zero-etl/ ## What Is Zero-ETL? Zero-ETL is a type of integration that doesn't rely on traditional ETL processes, allowing data to be analyzed in real time [Analyze Real-Time Data](https://www.couchbase.com/products/analytics/) [Learn more](https://docs.couchbase.com/columnar/intro/intro.html) ### What is zero-ETL? Zero-ETL (extract, transform, and load) eliminates the need for traditional, costly ETL processes by allowing data to be seamlessly transferred and analyzed across systems in real time. It enables direct querying across platforms without relying on complex data pipelines and intermediate storage. Continue reading this resource to learn more about how zero-ETL works, its components and functions, and how it compares to traditional ETL methods. You’ll also learn about zero-ETL’s benefits and use cases. Additionally, you’ll find a list of tools that enable zero-ETL. - How zero-ETL works - Components of zero-ETL - Traditional ETL vs. zero-ETL - Benefits of zero-ETL - ETL challenges (and how zero-ETL solves them) - Use cases for zero-ETL - Zero-ETL tools - Key takeaways and resources ### How zero-ETL works Imagine an e-commerce platform using a cloud database (e.g., [Couchbase Capella](https://www.couchbase.com/products/capella/)™) for [transactional data](https://www.couchbase.com/blog/transactional-databases/) and a cloud data warehouse (e.g., Amazon Redshift) for analytics. Here’s how the data flows with zero-ETL: #### User transaction occurs A customer purchases an item on the e-commerce platform. This action generates a transaction record in the operational database (Couchbase Capella). #### Automatic synchronization Without traditional ETL, the operational database automatically [replicates](https://www.couchbase.com/resources/concepts/data-replication/) this transaction data into the cloud data warehouse (Amazon Redshift) in near real time through Kafka Connect. This happens through a native integration provided by the cloud service (e.g., Couchbase Capella zero-ETL integration with Kafka). #### Data compatibility The data arrives in the warehouse without requiring complex transformation, as the systems are configured to share compatible formats (e.g., [columnar storage](https://www.couchbase.com/blog/columnar-store-vs-row-store/) or [JSON](https://www.couchbase.com/resources/concepts/json-vs-bson/)). Any lightweight transformations required, like column renaming, are handled inline. #### Instant availability for analytics As soon as the data reaches the warehouse, it becomes available for querying, analytics, and reporting. Analysts can immediately access updated dashboards or run ad hoc queries using tools like [Tableau](https://docs.couchbase.com/tableau-connector/current/index.html) or [Microsoft Power BI](https://www.couchbase.com/blog/couchbase-power-bi-connector/). This seamless data flow from the source system to the target system eliminates the need for batch ETL jobs, reduces latency, and simplifies maintenance, making zero-ETL a powerful approach for modern data ecosystems. ### Components of zero-ETL Zero-ETL relies on a combination of technologies and approaches to streamline data integration without traditional ETL processes. Here are the key components: #### Source systems Source systems include applications, transactional systems, and operational databases. Examples are Couchbase Capella, Microsoft SQL Server, Amazon Aurora, and MongoDB Atlas. Source systems produce data and provide mechanisms (like event streams or change data capture) for [synchronizing data in real time](https://www.couchbase.com/blog/couchbase-replication-and-sync/). #### Change data capture (CDC) and data streaming CDC and data streaming identify and record source system changes like deletions, updates, and inserts in real time. CDC captures incremental changes in a database and forwards them to the target system. Examples of tools that facilitate the CDC process include Kafka Connect, Debezium, and Amazon Web Services (AWS) Database Migration Service (DMS), which includes proprietary CDC features. Data streaming mechanisms ensure data is delivered in real time as it changes. Examples of data streaming tools include Apache Kafka and Amazon Kinesis. #### Target systems Target systems like data warehouses, analytics platforms, and databases receive and store data for further use. Examples include Amazon Redshift, Snowflake, and Google Cloud BigQuery. Target systems directly consume data without requiring significant preprocessing transformations. #### Real-time integration tools and connectors Real-time integration tools and connectors act as middleware, facilitating direct data flow between source and target systems. These are often built into modern cloud ecosystems. Examples of native integration tools include: - [Amazon Aurora zero-ETL integration with Amazon Redshift](https://aws.amazon.com/rds/aurora/zero-etl/) - [BigQuery Data Transfer Service](https://cloud.google.com/bigquery/docs/dts-introduction) - Kafka Connect for streaming data directly into warehouses Real-time integration tools and connectors efficiently handle data movement without requiring separate ETL pipelines. #### Data format and compatibility Zero-ETL relies on standardized or compatible data formats to minimize the need for transformations and ensure smooth integration. Examples of formats include: - **Structured formats:** Apache Parquet, Apache Avro, and comma-separated values (CSV) - **[Semi-structured](https://www.couchbase.com/resources/concepts/semi-structured-data/) formats:** JSON (JavaScript Object Notation) and XML (Extensible Markup Language) - **Binary formats:** Protocol Buffers (Protobuf) and MessagePack #### Real-time query engines Real-time query engines and tools allow data to be analyzed directly in the target system without requiring intermediate steps. Examples include Amazon Athena and BI tools like Tableau or Power BI. These tools enable real-time querying of integrated data, bypassing the need for data preparation workflows. ### Traditional ETL vs. zero-ETL The table below highlights the key differences between the two approaches regarding complexity, infrastructure, cost, and other aspects. **Aspect****Traditional ETL****Zero-ETL**ProcessExtract data, transform it in staging, load it into the target systemDirect data synchronization between systems happens in real timeLatencyBatch processing causes delaysNear real time or instant updatesComplexityInvolves multiple stages and tools, increasing complexitySimplifies integration with fewer steps and toolsInfrastructureRequires separate ETL tools and infrastructure for pipelinesOften built into modern cloud platforms or APIsData availabilityData is only available after ETL jobs are completeData is continuously updated and always availableTransformationTransformations are handled in staging or ETL toolsInline or minimal transformations occur during syncUse case suitabilityIdeal for large-scale batch operationsBest for real-time analytics and operational use casesCostHigher due to tool maintenance, computing, and storage requirementsLower as it reduces pipeline maintenance and resource useScalabilityChallenging to scale with growing data sourcesEasily scalable with modern cloud infrastructure ### Benefits of zero-ETL Zero-ETL offers a range of advantages that significantly improve data integration processes and decision making. These include: - **Accelerated time to insight (TTI):** Zero-ETL accelerates TTI by enabling real-time or near-real-time data ingestion and processing, minimizing transformation steps, and significantly reducing data latency. - **Improved data quality:** Zero-ETL improves data quality by automating data validation and minimizing manual intervention to reduce human error and data inconsistencies. - **Increased agility and scalability:** Zero-ETL offers flexibility and scalability by allowing easy integration of new data sources without significant changes to the data pipeline. - **Reduced operational costs:** Zero-ETL [reduces operational costs](https://www.couchbase.com/use-cases/operational-cost-reduction/) by minimizing the need for expensive data warehouses and ETL servers and automating data integration processes to reduce data engineer and analyst involvement. ### ETL challenges (and how zero-ETL solves them) Traditional ETL processes, while foundational, come with their fair share of headaches businesses struggle with. Here’s a closer look at some common challenges and how zero-ETL simplifies things: #### ETL jobs are time-consuming and slow ETL jobs often run on schedules, nightly or hourly, which means there’s always a delay between when data is created and when it’s ready for use. In fast-paced environments, this lag is frustrating and potentially costly. Zero-ETL enables real-time data synchronization, so data flows instantly from one system to another. With zero-ETL, it’s not necessary to wait around for batch jobs to complete. #### ETL pipelines are complex ETL pipelines involve multiple steps: extracting data from sources, transforming it to fit the destination schema, and loading it into the target system. Managing and troubleshooting these pipelines can feel like juggling a dozen spinning plates. Zero-ETL simplifies the process by removing the need for separate extraction and transformation steps. Modern tools handle direct data movement, removing complexity. #### ETL pipelines are high maintenance ETL pipelines are fragile. Every time your data sources or schemas change, your ETL process also requires updates. This leads to constant maintenance, eating into your team’s time that could be spent on higher-priority tasks. Zero-ETL leverages native integrations between systems or APIs that adapt more easily to changes. Native integrations help reduce the manual work required to keep data pipelines running. ### Use cases for zero-ETL Zero-ETL isn’t just a theory; it solves real problems in scenarios where traditional data pipelines fall short. Here are some practical use cases for zero-ETL. #### Real-time analytics for e-commerce In the world of online shopping, businesses need [real-time insights](https://www.couchbase.com/use-cases/real-time-analytics/). For example, tracking customer behavior or inventory levels in real time can make or break a sale. With zero-ETL, data flows directly from the operational database to the analytics platform, ensuring dashboards always relay accurate data. You can spot trends or stock shortages immediately instead of waiting for nightly ETL jobs to complete. #### Fraud detection in banking [Fraud prevention systems](https://www.couchbase.com/customers/fico/) must analyze transactions as they happen. A delay in identifying suspicious activity could lead to financial losses or reputational damage. Zero-ETL helps with real-time synchronization between transaction databases and monitoring systems, so potential fraud can be flagged and stopped within seconds. #### Personalized customer experiences Streaming platforms, social networks, and retail apps thrive because they’re able to tailor content and recommendations to individual users in real time. With zero-ETL, customer data flows continuously into analytics systems, enabling [instant personalization](https://www.couchbase.com/use-cases/smart-personalization/). This allows streaming services to recommend shows based on what a user just finished watching without delay. ### Zero-ETL tools Zero-ETL tools simplify and automate real-time data movement between systems. These tools often rely on native integrations, event-driven architectures, and modern cloud infrastructure to enable seamless data synchronization. Here’s a look at some powerful zero-ETL tools and platforms: - **Couchbase Analytics:** Couchbase’s [analytics service](https://docs.couchbase.com/columnar/intro/intro.html) eliminates ETL complexities by unifying operational and analytical data stores into a single platform, enabling zero-ETL, reducing costs, and improving TTI. - **Amazon Aurora zero-ETL integration with Amazon Redshift:** AWS offers native zero-ETL integration between Aurora (a relational database) and Redshift (a data warehouse). Changes in Aurora are automatically transmitted to Redshift for analysis. - **BigQuery Data Transfer Service:** This managed service from Google allows for native data transfer from sources like Google Cloud Storage, Google Ads, and other Google services directly into BigQuery. ### Key takeaways and resources When comparing zero-ETL to traditional ETL, it’s clear that each approach has its strengths, however, one is reshaping how businesses think about data integration. While traditional ETL served us well in the past, zero-ETL offers significant advantages for businesses looking to simplify operations and get faster insights from their data. Check out our [blog](https://www.couchbase.com/blog/tag/data-analytics/) and [concepts hub](https://www.couchbase.com/resources/concepts/) to keep learning about topics related to data transfer and analysis. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Write-Back Cache URL: https://www.couchbase.com/resources/concepts/write-back-cache/ ## Write-Back Cache Write-back cache is a caching technique where data is written to the cache first and the main storage later [Reduce System Latency](https://www.couchbase.com/products/analytics/) [Learn more](https://docs.couchbase.com/columnar/intro/intro.html)  ### What is write-back cache? Write-back cache is a caching strategy that enhances system performance by temporarily storing data in a high-speed medium (typically memory) and deferring updates to the primary storage (typically disk). Unlike other caching strategies, write-back prioritizes speed by first writing data to the cache and synchronizing with the main storage asynchronously. This strategy reduces latency for write operations but requires careful management to ensure data consistency. This resource will explore different caching strategies, compare write-back with other approaches, discuss its benefits and challenges, and provide guidance on when to use it. Whether you're an application developer or architect, understanding write-back cache can help you optimize performance and scalability in your systems. - Caching strategies - Write-back vs. write-through - Write-back cache benefits and challenges - What about write-back data loss risks? - Write-back cache use cases - Choosing between write-back and write-through cache - Key takeaways and resources ### Caching strategies Caching is the practice of temporarily storing copies of data for faster retrieval. The most common example is RAM+disk. RAM is typically faster than disk but is also more expensive and limited. Using RAM to cache frequently accessed data can improve performance. Different caching strategies suit different use cases, balancing speed, consistency, and complexity. #### Write-back cache Write-back cache first stores data in the cache and queues it to be written to the primary storage at a later time. When a write occurs, it’s immediately considered successful as long as the data is stored in the cache, not waiting for the disk to be updated. The system asynchronously updates the main storage. Subsequent reads pull from memory, which provides another performance benefit. Write-back is particularly useful for applications requiring high throughput. Of course, there is a risk that the write to disk will fail. There are many ways to reduce that risk (we’ll explore that later), although mathematically, it will always be a risk. #### Write-through cache In a write-through cache, data is written to both the cache and the primary storage "simultaneously" (through a transaction/lock mechanism). This approach enforces data consistency across all storage layers at the cost of higher latency for write operations. #### Write-around cache Write-around cache bypasses the cache entirely for write operations, storing data directly in the primary storage. The cache is only updated when data is read. This strategy minimizes the overhead of writing to the cache but may lead to cache misses for frequently updated data. Write-around cache is well suited for scenarios with infrequent data updates, or situations where the data being written won't be accessed immediately. Overall, write-around cache is used less frequently than write-back and write-through. ### Write-back vs. write-through Write-back and write-through caching represent two ends of the spectrum in terms of speed and consistency. - **Write-back caching** prioritizes performance by deferring updates to primary storage, which reduces write latency. However, the risk of data loss increases if the cache fails before synchronizing with storage. - **Write-through caching** emphasizes data consistency by ensuring every write operation updates both the cache and the main storage. The trade-off is increased latency and potentially higher resource usage. Choosing between the two depends on your application’s tolerance for latency and consistency. ### Write-back cache benefits and challenges #### Benefits **Enhanced write performance:** Writing data to cache is faster than writing to slower primary storage. **Reduced storage traffic:** As writes to the primary storage are batched or delayed, overall I/O (input/output) traffic decreases, reducing strain on storage systems. **Improved read performance:** Frequently accessed data remains in the cache, speeding up read operations. #### Challenges **Data consistency risks:** Data may be lost if the cache fails before synchronizing with storage. **Complex cache management:** Ensuring that cache and storage remain synchronized requires robust error handling and monitoring, especially if you [integrate two different data systems (a database and a separate key-value cache store, for instance)](https://www.couchbase.com/mongodb-redis/). **Durability:** Applications requiring immediate persistence might find write-back unsuitable unless there are ways to mitigate risk (which a [caching system like Couchbase](https://info.couchbase.com/rs/302-GJY-034/images/High_Performance_With_Distributed_Caching_Couchbase.pdf) provides, for instance). ### What about write-back data loss risks? Couchbase provides a durable and distributed architecture to reduce the risk of data loss. The default setting in the [Couchbase SDK](https://www.couchbase.com/developers/sdks/) is for writes to be completely asynchronous, meaning you risk losing data if a server fails. However, by simply increasing the durability level to "majority," the operation becomes synchronous, reducing the risk of data loss (data loss would result from multiple servers failing simultaneously during the operation). Further, durability requirements can be increased to "majorityAndPersistActive" and "persistToMajority." These make data loss even less likely (widespread server failure and disk loss during the operation would have to occur for data loss). In any of the above situations, data loss would only occur during the failure event. With increased durability, the risk still exists mathematically, in the same way that winning the lottery is possible. These settings also increase latency, but in a complex system, some operations benefit more from performance, and some require more durability. Write-back caching can prioritize certain data types (e.g., purchases need the highest durability, and steady-state log data is a lower priority). [Couchbase's write-back system](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/memory-and-storage.html) and [durability options](https://docs.couchbase.com/server/current/learn/data/durability.html) give you the flexibility that write-through doesn't. ### Write-back cache use cases Write-back cache is well suited for scenarios where write performance is critical and occasional delays in consistency are acceptable. Use cases include: - **[Gaming](https://www.couchbase.com/use-cases/gaming/) and [user session management](https://www.couchbase.com/use-cases/session-management/):** It can be used for multiplayer games and web applications that store session or player data to provide fast experiences with minimal latency. - **[E-commerce systems:](https://www.couchbase.com/use-cases/retail-and-ecommerce/)** Shopping cart, browsing, user preferences, and other e-commerce operations are cached for speed, while less frequent but more critical purchases can use increased durability. - **[Video streaming platforms:](https://www.couchbase.com/use-cases/media-and-entertainment/)** It can be used to cache metadata, such as watch history or recommendations, for faster access. - **Social media:** Couchbase is a core technology of [LinkedIn's caching architecture](https://www.couchbase.com/customers/linkedin/), serving up profiles and social media content faster. A properly built caching system with a write-back approach, like Couchbase, is well suited for both performance and data reliability. ### Choosing between write-back and write-through cache The decision to use write-back or write-through caching depends on your application’s requirements. Consider the following: - **Performance vs. durability:** Write-back is ideal when write speed is a priority and risks can be reduced (e.g., Couchbase's durability options). Write-through can be adequate for systems where read operations far outweigh write operations. - **Failure tolerance:** Systems with limited tolerance for data loss should avoid write-back unless additional redundancy mechanisms are in place (e.g., Couchbase's distributed architecture). - **Scalability:** Write-back caching is valuable in architectures where [scalability](https://www.couchbase.com/resources/concepts/scalability-in-cloud-computing/) is crucial. By reducing write loads to primary storage, systems can handle more concurrent users and improve responsiveness. ### Key takeaways and resources - Write-back cache provides superior write [performance](https://www.couchbase.com/benchmarks/) by delaying synchronization with primary storage, but it comes with risks to data consistency that a distributed system with durability options can address. - Write-through cache ensures data integrity by writing simultaneously to cache and storage, making it suitable for read-heavy applications where flexibility isn't necessary. - Choosing the right caching strategy requires understanding your system’s performance needs, consistency requirements, and tolerance for risk. #### Suggested next steps - Explore Couchbase's [memory-first architecture](https://www.couchbase.com/developers/architecture/), which implements caching strategies like write-back for enhanced performance. - Learn more about durable writes to mitigate risks associated with [caching](https://www.couchbase.com/caching-comparison/). - Review our [blog](https://www.couchbase.com/blog/tag/caching/) and [concepts hub](https://www.couchbase.com/resources/concepts/) to keep learning about topics related to caching. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ## Customers ### Agora URL: https://www.couchbase.com/customers/agora/ CUSTOMER STORIES ## Agora Powers Natural Conversational AI With Couchbase [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/en_casestudy_agorapowersai_20260623.pdf?version=0)   #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [Artificial intelligence](https://www.couchbase.com/use-cases/edge-computing/) [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [Real-time analytics](https://www.couchbase.com/use-cases/real-time-analytics/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [In-Memory / Caching](https://www.couchbase.com/caching-comparison/) [Vector Search](https://www.couchbase.com/products/vector-search/) [Mobile](https://www.couchbase.com/products/mobile) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/en_casestudy_agorapowersai_20260623.pdf?version=0&_gl=1*3ib6qh*_gcl_au*NjEzODY5NTg1LjE3NzU2MDA1OTE) ### About Agora As a pioneer and global leader in real-time engagement (RTE), Agora provides developers with flexible APIs and no-code tools to embed conversational AI, voice, video, and chat into apps and IoT devices. Building on a multiyear relationship, Agora is expanding its use of Couchbase beyond real-time messaging to support retrieval-augmented generation (RAG) for AI agents. This technology delivers the fast data retrieval needed to keep AI interactions natural while also broadening Agora’s enterprise use cases. ### Story highlights - Scaled its Couchbase footprint from messaging into RAG-powered conversational AI - Targets sub-half-second transactions to keep voice and chat agent responses seamless - Unlocked new enterprise use cases across customer service and outbound sales > “What matters most for enterprise-grade conversational AI agents is that data retrieval is fast, consistent, and seamless.” > **Patrick Ferriter**, SVP of Product, Agora ### Explore related resources -  Case Study #### Agora powers natural conversational AI [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/en_casestudy_agorapowersai_20260623.pdf?version=0) -  Blog #### Agentic RAG explained [Read blog](https://www.couchbase.com/blog/agentic-rag-2/) -  Webpage #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Amadeus URL: https://www.couchbase.com/customers/amadeus/ CUSTOMER STORIES ## Powering the Travel Industry’s Most Reliable Customer Experiences [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Amadeus_Case_study.pdf)   Partnered with AWS #### Industry [Travel and hospitality](https://www.couchbase.com/use-cases/travel-and-hospitality/) #### Use Cases [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [In-memory / Caching](https://www.couchbase.com/In-memory%20/%20Caching) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) [SQL++/N1QL](https://www.couchbase.com/products/n1ql/) [Cross data center replication (XDCR)](https://www.couchbase.com/Cross%20data%20center%20replication%20%28XDCR%29) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Amadeus_Case_study.pdf) ### About Amadeus Amadeus is a leading provider of travel software and solutions for the travel industry, with airlines using the technology to board over 1.8 billion passengers a year. As the biggest processor of worldwide travel bookings, Amadeus manages a huge daily workload with no room for outages. To keep up with its rapid growth and highly demanding end users, Amadeus “boxes” its applications so they can be deployed on any private or public cloud. Amadeus uses Couchbase clusters and cross data center replication (XDCR) in all its data centers to ensure high availability, resiliency, and a single source of truth for bookings. ### Story highlights - Superior customer experience thanks to speeds of 50M operations/second and response times under 2.5 milliseconds - Multi-dimensional scaling adds improved agility with 180TB usable storage for a 17TB dataset - Easy cross data center replication between clusters improves reliability ### Key RESULTS 50M operations per second <2.5ms response times 180TB usable storage for a 17TB dataset > “What we value a lot is that Couchbase was able to embrace with us our vision to the cloud, and the fact that we wanted to operate data stores directly on PaaS.” > **Vincent Bersin,** Unit Manager, NoSQL Solutions, Amadeus ### Explore Related Resources -  Case Study #### Powering the travel industry's most reliable customer experiences [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Amadeus_Case_study.pdf) -  Video #### Datastore-as-a-Service Watch video -  Webpage #### NoSQL for travel & hospitality [View industry page](https://www.couchbase.com/use-cases/travel-and-hospitality/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### BR-DGE URL: https://www.couchbase.com/customers/br-dge/ CUSTOMER STORIES ## Making Checkout Flow Smoothly for Merchants and Shoppers [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/BR-DGE_Case_Study.pdf?version=1)   Partnered with AWS #### Industry [Financial services](https://www.couchbase.com/use-cases/financial-services/) #### Use Cases [Customer 360](https://www.couchbase.com/use-cases/customer-360/) [Real-time analytics](https://www.couchbase.com/use-cases/real-time-analytics/) #### Key Features [Cross data center replication](https://www.couchbase.com/products/xdcr/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/BR-DGE_Case_Study.pdf?version=1) ### About BR-DGE BR-DGE is a payments technology company that powers billions of monthly global transactions for e-merchants and their customers, and for the partners in their growing payments ecosystem. BR-DGE’s modular, independent payment orchestration platform is simple to integrate and adopt, enabling merchants to easily streamline payments, consolidate reporting, and speed up innovation. BR-DGE chose Couchbase to ensure they had the modern NoSQL capabilities they needed to harness vast volumes of sensitive financial data in near real time with high availability and scalability. ### Story highlights - NoSQL and SQL++ give BR-DGE the flexibility to handle a wide variety of data and optimize its structure for high efficiency and performance - XDCR protects against data center failure and provides high-performance data access for globally distributed applications ### Key RESULTS 88% faster time to market 10-37% reduction in acquiring fees > “Couchbase is the beating heart of our payment data and of all the functionality we provide to our customers. It has been easy to manage from the very beginning.” > **Stuart Brand**, Platform Engineering Manager, BR-DGE ### Explore related resources -  Case study #### Streamlining the checkout process [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/BR-DGE_Case_Study.pdf?version=1) -  Whitepaper #### Couchbase financial services solutions [Get brief](https://info.couchbase.com/rs/302-GJY-034/images/Financial-Services_Datasheet.pdf) -  Webpage #### NoSQL for financial services [View industry page](https://www.couchbase.com/use-cases/financial-services/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### BroadJump customer page URL: https://www.couchbase.com/customers/broadjump/ CUSTOMER STORIES ## Delivering Next-Level Client Experiences While Reducing Storage Costs [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Broadjump-Case-Study.pdf)   Partnered with Azure #### Industry [Healthcare](https://www.couchbase.com/use-cases/healthcare/) #### Use Cases [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Analytics](https://www.couchbase.com/products/analytics/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Broadjump-Case-Study.pdf) ### About BroadJump BroadJump is a healthcare sourcing analytics company that helps organizations gain better visibility and control over their expense management to lower costs, operate more efficiently, and improve quality of care. Using advanced pricing models, BroadJump enables customers to save millions by achieving true pricing transparency. BroadJump switched from Cosmos DB to the Couchbase multipurpose database in the Azure cloud to gain features, lower costs, integrate JSON analytics, and use familiar SQL queries. ### Story highlights - Improved query performance for complex queries by 500% - Massively parallel processing engine enables the execution of complex queries - Consolidated database management cuts development cycle times by over 25% ### Key results 50% reduction in overall storage needs 500% improvement in query performance >25% shorter development cycles > “Couchbase is a trifecta of value. We get more features, save time, and spend less money all at once.” > **Philip Lupercio, **VP of Technology, BroadJump ### Explore related resources -  Case Study #### BroadJump lowers costs with Couchbase [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Broadjump-Case-Study.pdf) -  Blog #### Building modern apps with Couchbase [Read the blog](https://www.couchbase.com/blog/customer-modern-apps-with-capella/) -  Webpage #### NoSQL for healthcare [View industry page](https://www.couchbase.com/use-cases/healthcare/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### BT URL: https://www.couchbase.com/customers/bt/ CUSTOMER STORIES ## Improving Time to Market While Lowering Costs With Couchbase [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/BT_CaseStudy.pdf)   Partnered with AWS #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Multi-dimensional scaling (MDS)](https://www.couchbase.com/caching-comparison/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [In-memory/ Caching](https://www.couchbase.com/caching-comparison/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/BT_CaseStudy.pdf) ### About BT Multinational telecommunications company BT has operations in 180 countries and over 1.5 million subscribers. To keep their customers happy, the company needs to seamlessly deliver content whenever and wherever viewers want to access it. WIth Couchbase’s flexible data model, BT can accelerate delivery of new features across all platforms while easily scaling to maintain high performance regardless of spikes in demand. ### Story highlights - Flexible data model supports faster time to market for new products and enables cross-device IP streaming - Low latency and high throughput accommodate peaks in demand for superior viewer experiences - Easy maintenance and scaling lower capital and ops costs > “We chose Couchbase for its memory-first architecture, which enables us to perform writes of our catalog at peak load consistently.” > **Mritunjay Singh**, Lead Consultant, BT ### Explore related resources -  CASE STUDY #### Improving time to market for new features while lowering costs with Couchbase [View case study](https://info.couchbase.com/rs/302-GJY-034/images/BT_CaseStudy.pdf) -  VIDEO #### BT TV enhances customer experience Watch video -  WEBPAGE #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Carnival URL: https://www.couchbase.com/customers/carnival/ CUSTOMER STORIES ## Delivering a Real-Time Personalized Experience for Every Passenger Watch The Video   Partnered with AWS #### Industry [Travel & hospitality](https://www.couchbase.com/use-cases/travel-and-hospitality/) #### Use Cases [Field services](https://www.couchbase.com/use-cases/field-service/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Mobile](https://www.couchbase.com/products/mobile/) Watch The Video ### About Carnival Carnival Corporation is the world's largest travel leisure company, with a fleet of over 100 cruise vessels across 10 brands. To deliver personalized experiences for every passenger, Carnival’s OceanMedallion system combines wearable IoT medallions, a mobile app, and IoT sensors throughout each vessel. By seamlessly handling massive volumes of real-time data from the system, Couchbase helps Carnival provide highly personalized services that build brand loyalty and generate additional upsell revenue. ### Story highlights - OceanMedallion system captures and matches behavior-based preferences of guests, increasing brand loyalty and upsells - Automatic syncing to AWS data centers provides real-time speed impervious to internet disruption - Guest profile and preference data is securely stored for future voyages ### KEY RESULTS 100 vessels across 10 cruise lines <5K passengers aboard the ships 100% uptime for ship operations > “All the intelligence has to be processed on the edge so it can be invested back into the guest experience in real time.” > **John Padgett**, President, Carnival ### Explore related resources -  Video #### Carnival Corporation: Smooth sailing with Couchbase View video -  Whitepaper #### How travel and hospitality companies are adapting with AI [Read whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Travel_Hospitality_WP.pdf) -  Webpage #### NoSQL for travel & hospitality [View industry page](https://www.couchbase.com/use-cases/travel-and-hospitality/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Carrefour Spain URL: https://www.couchbase.com/customers/carrefour/ CUSTOMER STORIES ## Flexible Microservices in the Cloud Provide Next-Level Experiences [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Carrefour_Case_Study.pdf)   Partnered with GCP #### Industry [Retail & e-commerce](https://www.couchbase.com/use-cases/retail-and-ecommerce/) #### Use Cases [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Multi-dimensional scaling (MDS)](https://www.couchbase.com/caching-comparison/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Carrefour_Case_Study.pdf) ### About Carrefour Carrefour is one of the world’s largest retailers with over 1,000 stores in Spain alone. Carrefour Spain also manages an online marketplace with over 1,500 vendors and 3 million products. When their monolithic e-commerce platform became too unwieldy to manage efficiently, Carrefour decided to transition to a microservices platform in the cloud. Couchbase’s multipurpose NoSQL database enables Carrefour to meet all their microservices objectives, including fast time to market, integrated cache and database, and no downtime during peak traffic. ### Story highlights - Couchbase’s cloud-first architecture makes it fast and easy to develop decoupled microservices and to scale applications independently - Applications sustain performance of 20K operations/second even under extreme load spikes of up to 4x normal workload ### KEY RESULTS 20K operations per second 4x normal workload spikes supported <3ms average response time > “Couchbase is easy to manage. You can effortlessly scale horizontally or build additional machines. We don’t have to do anything additional.” > **Jesus de los Bueis,** Software Development Manager, Carrefour ### Explore related resource -  CASE STUDY #### Flexible microservices in the cloud [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Carrefour_Case_Study.pdf) -  PRESS RELEASE #### Four wins Couchbase community awards [View press release](https://www.couchbase.com/press-releases/ups-tesco-and-infosys-among-winners-of-inaugural-couchbase-community-awards-and-2020-couchbase-partner-awards/) -  WEBPAGE #### NoSQL for retail [View industry page](https://www.couchbase.com/use-cases/retail-and-ecommerce/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### CenterEdge URL: https://www.couchbase.com/customers/centeredge/ CUSTOMER STORIES ## Giving Customers Fast, Flexible Search Capabilities in the Cloud [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Center-Edge-Case-Study-AWS.pdf)   Partnered with AWS #### Industry [Media & entertainment](https://www.couchbase.com/use-cases/media-and-entertainment/) #### Use Cases [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) [Caching and session management](https://www.couchbase.com/use-cases/session-management/) #### Key Features [Full-text search (FTS)](https://www.couchbase.com/products/full-text-search/) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Center-Edge-Case-Study-AWS.pdf) ### About CenterEdge CenterEdge provides amusement parks and other family entertainment centers with software solutions for point-of-sale, online ticketing, and other essential business functions. First, CenterEdge used Couchbase to move its source of truth database to the cloud. Then they took advantage of Couchbase’s full-text search to give their clients lightning-fast search capabilities across millions of customer records. Couchbase also indexes data rapidly, so customers immediately see updates across all their applications. ### Story highlights - Full-text search accelerates search results, enhancing customer service and speeding up marketing efforts - Couchbase indexes data rapidly, so users see updates right away across applications - Full-text search indexes are automatically sharded across nodes, spreading workloads efficiently > “Couchbase Full-Text Search allows us to deliver customer search results from extremely large datasets very efficiently.” > **Brant Burnett**, Systems Architect, CenterEdge ### Explore related resources -  Case study #### CenterEdge: A serious platform for maximizing fun [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Center-Edge-Case-Study-AWS.pdf) -  Video #### Essential Couchbase SDK patterns Watch video -  Webpage #### NoSQL for media & entertainment [View industry page](https://www.couchbase.com/use-cases/media-and-entertainment/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Cisco URL: https://www.couchbase.com/customers/cisco/ CUSTOMER STORIES ## Enabling Seamless Video Services at Massive Scale in the Cloud Watch The Video   #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [IoT](https://www.couchbase.com/use-cases/edge-computing/) [Customer 360](https://www.couchbase.com/use-cases/customer-360/) [Caching and session management](https://www.couchbase.com/use-cases/session-management/) #### Key Features [Multi-dimensional scaling (MDS)](https://www.couchbase.com/products/xdcr/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) Watch The Video ### About Cisco Cable companies worldwide use Cisco’s VSRM (Videoscape Session Resource Manager) application to enable their broadcast, on-demand, and DVR video services for 100+ billion user sessions per year. When VSRM became overly complex to scale, Cisco decided to move the platform to a NoSQL database in the cloud. After assessing numerous databases, including Cassandra and MongoDB™, Cisco chose Couchbase for its strong data consistency, reliable low latency, and consistent 500-microsecond response times at massive scale. ### Story highlights - Cisco chose Couchbase over Cassandra and MongoDB for the strongest data consistency - High-performance architecture delivers reliable low latency and consistent 500-microsecond response times at massive scale - Multi-dimensional scaling allows Cisco to grow with precision as demands change ### KEY RESULTS 100B+ user sessions per year 500 μs response times > “Couchbase and the Cisco UCS Platform combined with Tegile IntelliFlash makes it a dependable enterprise solution for high-performance workloads.” > **Roberto Zicari**, ODBMS.org ### Explore related resources -  VIDEO #### Moving to a cloud-based service model Watch video -  ARTICLE #### Superior scale for operational applications [Read article](https://www.odbms.org/2016/07/couchbase-and-tegile-combine-to-deliver-superior-scale-for-operational-applications-on-cisco-ucs/) -  WEBPAGE #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### CNAF URL: https://www.couchbase.com/customers/cnaf/ CUSTOMER STORIES ## CNAF Provides Real-Time Decision-Making With Couchbase [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/CNAF-Case-Study.pdf)   Partnered with AWS #### Industry [Government](https://www.couchbase.com/use-cases/government/) #### Use Cases [IoT](https://www.couchbase.com/use-cases/edge-computing/) [Customer 360](https://www.couchbase.com/use-cases/customer-360/) #### Key Features [Full-text search (FTS)](https://www.couchbase.com/products/full-text-search/) [SQL++/ N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/CNAF-Case-Study.pdf) ### About CNAF Caisse Nationale des Allocations Familiales (CNAF) is an essential operating service of the French social security system that supports families. The agency manages and distributes family allowance funds designed to reduce financial vulnerability and poverty for more than 33 million beneficiaries each year. When CNAF needed to reduce its guaranteed response time to 24 hours, it turned to Couchbase’s NoSQL solution to enable accurate real-time evaluations. ### Story highlights - Couchbase NoSQL environment instantly merges historical data with new information for combined analysis - Case workers are able to provide real-time decisions > “Couchbase provides a solution no others do. It gives us the modularity we need with immediate operational simplicity, high performance, and room for scalability.” > **Xavier Gainon**, Senior Database Manager, CNAF ### Explore related resources -  CASE STUDY #### Real-time decision-making for France’s national housing assistance program [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/CNAF-Case-Study.pdf) -  WHITEPAPER #### Mobile and edge solutions for government [Read whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Mobile-Edge-Solutions-Gov-WP.pdf) -  WEBPAGE #### NoSQL for government [View industry page](https://www.couchbase.com/use-cases/government/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Comcast URL: https://www.couchbase.com/customers/comcast/ CUSTOMER STORIES ## Creating a Single View of Customers Across Multiple Lines of Business Watch The Video   Partnered with AWS #### Industry [Media & entertainment](https://www.couchbase.com/use-cases/media-and-entertainment/) #### Use Cases [Customer 360](https://www.couchbase.com/use-cases/customer-360/) #### Key Features [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) [SQL++/ N1QL](https://www.couchbase.com/products/n1ql/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [In-memory / Caching](https://www.couchbase.com/caching-comparison/) Watch The Video ### About Comcast Comcast, a leading provider of video, high-speed internet, and voice services, uses Couchbase to deliver better customer support across multiple lines of business. A key part of Comcast’s business model is to provide a customer experience that is always improving. Achieving that goal is complicated because customers interact with Comcast in many different ways – and building a single view of each customer became a challenge with relational technologies. With Couchbase, Comcast presents a complete picture of each customer when support receives a call, resulting in better, faster service for the company’s customers. ### Story highlights - Improved performance even as work volume increased - Single source of customer information improves the support experience - Multi-dimensional scaling allows cost-effective growth ### KEY RESULTS 40M+ documents 61K users > “With Couchbase working with us building these resilient large solutions, it puts us in a good place to really achieve our goal of a perfect customer experience.” > **Scott Carney**, Director of Software Development, Comcast ### Explore related resources -  Video #### Empowering client services with Couchbase Watch the video -  Blog #### Customer spotlight: building modern apps [Read blog](https://www.couchbase.com/blog/customer-modern-apps-with-capella/) -  Webpage #### NoSQL for media & entertainment [View industry page](https://www.couchbase.com/use-cases/media-and-entertainment/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Coyote URL: https://www.couchbase.com/customers/coyote/ CUSTOMER STORIES ## Keeping Drivers Engaged and Moving With Community-Based Data [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Coyote_Case_Study.pdf)   #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [IoT](https://www.couchbase.com/use-cases/edge-computing/) [Field services](https://www.couchbase.com/use-cases/field-service/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Analytics](https://www.couchbase.com/products/analytics/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Coyote_Case_Study.pdf) ### About Coyote Coyote is Europe’s leading provider of real-time road information for drivers. When they wanted to provide personalized dashboards to increase membership and engagement, they also needed a new data platform that provided scalable real-time performance. And it had to work for millions of users who often had no internet connection while driving. Couchbase offered the end-to-end cloud-ready solution Coyote needed to launch their new service quickly and grow it seamlessly. ### Story highlights - Met a tight deadline for launching the new service - Gained scalable real-time performance to support 500 million documents - Sparked rapid adoption by 35% of members within three months ### Key Results 500M documents 5M users 13M alerts per day > “Couchbase offered an end-to-end cloud-ready solution that enabled us to launch quickly and put the service into production by the deadline.” > **Matthieu Brun-Bellut**, Chief Information Officer, Coyote ### Explore related resources -  CASE STUDY #### Keeping drivers engaged and moving with community-based data [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Coyote_Case_Study.pdf) -  VIDEO #### Coyote Systems – European leader of real-time road information Watch video -  WEBPAGE #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Cvent URL: https://www.couchbase.com/customers/cvent/ CUSTOMER STORIES ## Helping businesses create unmatched meeting and event experiences [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Cvent-Case-Study.pdf?_gl=1*isfjzx*_gcl_au*MTQ1NTU1NTU0Ni4xNzE5OTQ0OTMy)   Partnered with AWS #### Industry [Media & entertainment](https://www.couchbase.com/use-cases/media-and-entertainment/) #### Use Cases [Customer 360](https://www.couchbase.com/use-cases/customer-360/) #### Key Features [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Cvent-Case-Study.pdf?_gl=1*isfjzx*_gcl_au*MTQ1NTU1NTU0Ni4xNzE5OTQ0OTMy) ### About Cvent As the company behind the industry’s leading event and meeting management platform, Cvent is constantly building new services for its customers. Over time, Cvent’s platform grew into a monolithic application that was increasingly difficult to scale. In order to improve scalability and simplify development, Cvent made the move to a microservices architecture. They chose Couchbase’s NoSQL database as the center of their new architecture because it’s uniquely able to provide the high performance, scalability, and flexibility required for continuous delivery. ### Story highlights - Couchbase scales easily and efficiently to hundreds of nodes - A built-in web admin console makes it easy to configure, manage, and monitor - Developers work on the fly using Couchbase’s schemaless database and SQL-based query language ### Key results 40K attendees > “Moving forward, Couchbase is becoming a primary source of truth for a lot of our data and the relational structures make it really easy for developers to integrate.” > **Howard Uman**, Senior Manager, Cvent ### Explore related resources -  CASE STUDY #### Helping businesses create unmatched meeting and event experiences [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Cvent-Case-Study.pdf?_gl=1*isfjzx*_gcl_au*MTQ1NTU1NTU0Ni4xNzE5OTQ0OTMy) -  WHITEPAPER #### 10 common NoSQL use cases for modern applications [Get whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  WEBPAGE #### NoSQL for media & entertainment [View industry page](https://www.couchbase.com/use-cases/media-and-entertainment/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Develia URL: https://www.couchbase.com/customers/develia/ CUSTOMER STORIES ## Using Couchbase Capella to Empower Childcare Facilities With Modern Technology [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/1518_Develia%20Case%20Study_en_CS.pdf?version=0)   Partnered with AWS #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [Field services](https://www.couchbase.com/use-cases/field-service/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Mobile](https://www.couchbase.com/products/mobile/) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) [SQL++/N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/1518_Develia%20Case%20Study_en_CS.pdf?version=0) ### About Develia Develia Srl is an Italian technology company specializing in software solutions for early childhood education. With a strong focus on digital innovation, Develia developed Kindertap, a comprehensive platform designed to help nurseries and kindergartens streamline administrative tasks, enhance communication with parents, and improve daily childcare management. By leveraging modern technology, Develia empowers educators to make early education more efficient, transparent, and engaging for both schools and families. ### Story highlights - Offline availability enables Develia to provide always-on access to 120,000 parents and teachers - Couchbase horizontal scaling makes it easy to expand - Capella DBaaS simplifies and automates administration, security, and maintenance ### Key Results 1,300+ schools supported 120,000+ users > “We built our product on Couchbase, and now with Capella, our team has even more time to focus on development and grow our business in more markets.” > **Alberto Sbeghen**, CEO, Develia ### Explore related resources -  CASE STUDY #### Using Couchbase Capella to empower childcare facilities with modern technology [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/1518_Develia%20Case%20Study_en_CS.pdf?version=0) -  WHITEPAPER #### Altoros benchmark: Compare Couchbase Capella and MongoDB™ Atlas [Get whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf#zoom=100) -  WEBPAGE #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### DirecTV URL: https://www.couchbase.com/customers/directv/ CUSTOMER STORIES ## Streaming over 3,000 channels of unique content Watch The Video   Partnered with AWS #### Industry [Media & Entertainment](https://www.couchbase.com/use-cases/media-and-entertainment/) #### Use Cases [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) [Real-time analytics](https://www.couchbase.com/use-cases/real-time-analytics/) #### Key Features [Analytics](https://www.couchbase.com/products/analytics/) [In-memory / Caching](https://www.couchbase.com/caching-comparison) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) Watch The Video ### About DirecTV DirecTV, a leader in digital entertainment serving over 38 million customers with 3,000+ channels, needed a flexible architecture to support multiple schemas, high scalability, and 100% uptime. They chose Couchbase because it provided everything they needed, including a SQL-based query language that simplified adoption. Couchbase also proved to be twice as fast as the closest competitor during proof-of-concept trials. ### STORY HIGHLIGHTS - Dynamic modeling with NoSQL and Node.js streamlines development - Cross data center replication delivers high availability - Couchbase’s NoSQL provides unmatched flexibility, scalability, and performance - SQL++ query language enables a nearly flat learning curve > “When they introduced me to SQL++, we quickly realized that SQL++ offers the flexibility to search with a language that looks like 99% the same as SQL. So for all developers, it was an easy transition.” > **Fidencio Garrido**, Principal Engineer, DirecTV ### Explore related resources -  eBook #### 10 common NoSQL use cases for modern applications [Get the eBook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  Blog #### Customer spotlight: building modern apps [Read the blog](https://www.couchbase.com/blog/customer-modern-apps-with-capella/) -  Webpage #### NoSQL for media & entertainment [View industry page](https://www.couchbase.com/use-cases/media-and-entertainment/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Dominos URL: https://www.couchbase.com/customers/dominos/ CUSTOMER STORIES ## Delivering personalized marketing using unified real-time data [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Dominos-Case-Study.pdf)   Partnered with Azure #### Industry [Travel & Hospitality](https://www.couchbase.com/use-cases/travel-and-hospitality/) #### Use Cases [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Customer 360](https://www.couchbase.com/use-cases/customer-360/) [Real-time analytics](https://www.couchbase.com/use-cases/real-time-analytics/) #### Key Features [Analytics](https://www.couchbase.com/products/analytics/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Dominos-Case-Study.pdf) ### About Domino’s Pizza Domino's, the world's largest pizza company with 18,000 stores in 90+ countries, is highly digital, generating over 70% of U.S. sales online. For their single platform supporting operational and analytical workloads, Domino's chose Couchbase over Cassandra. They selected Couchbase’s multipurpose, high-performing database for its flexibility and built-in services like full-text search and analytics. ### STORY HIGHLIGHTS - Marketers can now create personalized ad hoc campaigns using unified real-time data - Domino’s plugged Couchbase directly into their e-commerce platform, eliminating legacy SQL components and increasing agility - Teams can pull information directly from a central repository without having to submit a request to a database team > “Couchbase gives us the best of all worlds when it comes to managing customer marketing data.” > **Cliff Miller**, Enterprise Data Architect, Domino’s ### Explore related resources -  Case study #### Domino’s personalizes marketing with Couchbase [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Dominos-Case-Study.pdf) -  Whitepaper #### Use cases that drive business decisions [Read whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  Webpage #### NoSQL for travel & hospitality [View industry page](https://www.couchbase.com/use-cases/travel-and-hospitality/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### FCBH URL: https://www.couchbase.com/customers/fcbh/ CUSTOMER STORIES ## Recording Bible Translations Worldwide Using Couchbase Mobile [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Faith-Comes-by-Hearing-Case-Study.pdf?version=0)   Partnered with AWS #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [Field services](https://www.couchbase.com/use-cases/field-service/) #### Key Features [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [Mobile](https://www.couchbase.com/products/mobile/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Faith-Comes-by-Hearing-Case-Study.pdf?version=0) ### About Faith Comes By Hearing Faith Comes By Hearing (FCBH) is a Bible ministry that works around the globe to record and provide free Audio Scripture in every language that needs it. Much of FCBH’s work is conducted in remote locations, which creates many unique challenges. As the organization’s mission grew, FCBH struggled with issues of scalability, data management, and offline sync. By migrating the database to Couchbase Capella™ DBaaS, FCBH gained the ability to sync and collaborate on data even without the internet and to scale quickly and cost-effectively at any time. ### Story highlights - Capella allows FCBH to scale incrementally at any time without relicensing or unplanned costs - Automated sync makes it easy to keep the database accurate and up to date across locations - Reliable peer-to-peer sync allows teams to collaborate smoothly in remote locations without internet ### KEY RESULTS 250+ projects and growing 10K audio files per project > “One of the exciting aspects about Capella is that if we need to increase the cloud storage in a couple of months, we can just scale up and grow seamlessly.” > **Brad Brane**, Manager of Software Development and Support, Faith Comes By Hearing ### Explore related resources -  CASE STUDY #### Faith Comes By Hearing records Bible translations worldwide using Couchbase Mobile [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Faith-Comes-by-Hearing-Case-Study.pdf?version=0) -  WHITEPAPER #### Altoros benchmark: Compare Couchbase Capella and MongoDB™ Atlas [Get whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) -  WEBPAGE #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### FICO URL: https://www.couchbase.com/customers/fico/ CUSTOMER STORIES ## Supporting the world’s #1 fraud detection platform Watch The Video   Partnered with AWS #### Industry [Financial Services](https://www.couchbase.com/use-cases/financial-services/) #### Use Cases [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [Product catalog](https://www.couchbase.com/use-cases/product-catalog) [Customer 360](https://www.couchbase.com/use-cases/customer-360/) #### Key Features [SQL++/N1QL](https://www.couchbase.com/products/n1ql/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) Watch the video ### About FICO FICO's Falcon Fraud Manager, powered by Couchbase and AI, is the #1 fraud detection platform, scoring 65% of the world's credit/debit cards. To prevent downtime, which leads to fraud and lost revenue, FICO needed a multipurpose NoSQL database for high availability and transactional volume when providing credit checks and targeted offers for new telecommunications customers. Couchbase was chosen over Cassandra and MongoDB™ for speed, scalability, availability, and persistence to support large XML objects. ### STORY HIGHLIGHTS - Memory-first architecture allows - Complete HA/DR solution delivers 24x365 application uptime - Neural networking algorithms run on Couchbase and access data as key-value pairs ### KEY RESULTS <1MS response times 24x365 application uptime > “We looked at Couchbase, we looked at Cassandra, we looked at Mongo. We found that the replication technology across data centers for Couchbase was superior, especially for the large workloads.” > **Claus Moldt**, CIO, FICO ### Explore related resources -  SOLUTION BRIEF #### Couchbase financial services solution [Get the brief](https://info.couchbase.com/rs/302-GJY-034/images/Financial-Services_Datasheet.pdf) -  BLOG #### See how Couchbase customers are using AI and ML to fight financial fraud [Read the blog](https://www.couchbase.com/blog/couchbase-ai-ml-fraud-detection/) -  WEBPAGE #### NoSQL for financial services [View industry page](https://www.couchbase.com/use-cases/financial-services/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Foundries.io URL: https://www.couchbase.com/customers/foundries-io/ CUSTOMER STORIES ## Delivers 100x scalability & performance for edge/IoT [Read The Blog](https://www.couchbase.com/blog/couchbase-customers-performance-reduce-tco/)   Partnered with GCP #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [IoT](https://www.couchbase.com/use-cases/iot/) #### Key Features [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview) [Read The Blog](https://www.couchbase.com/blog/couchbase-customers-performance-reduce-tco/) ### About Foundries.io Foundries.io offers the first complete Edge-Platform-as-a-Service (EPaaS) for building, deploying, managing, and connecting edge and IoT devices. Use cases include robotic vacuums, electric scooters, and smart shipping containers. Facing rapid growth, Foundries.io realized its MariaDB database couldn't scale fast enough. To avoid failure, Foundries.io switched to Couchbase for superior scalability, usability, performance, and ease of management. ### Story highlights - Couchbase delivered 100x better performance and scalability and error rate previously caused by database scale issues dropped significantly - An issue that was expected to take 6 months and $100K to address was solved much faster at a substantially lower cost - Engineers can now focus on building additional features instead of managing the database > “Working with Couchbase has been much easier, we no longer have to worry about database migration. It’s at least 100x more scalable than we were previously and the number of errors we get has dramatically reduced. It’s better in every way.” > **Andy Doan**, Principal Software Engineer, Foundries.io ### Explore related resources -  SOLUTION #### Couchbase Mobile for Edge Computing [Learn more](https://www.couchbase.com/solutions/edge-computing/) -  WHITEPAPER #### Performance evaluation of NoSQL databases [Read whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) -  WEBPAGE #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### GE Vernova URL: https://www.couchbase.com/customers/ge/ CUSTOMER STORIES ## Building powerful mobile and IoT apps that work in the field [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/GE_Case_Study.pdf)   Partnered with AWS #### Industry [Manufacturing & logistics](https://www.couchbase.com/use-cases/manufacturing-and-logistics/) #### Use Cases [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/GE_Case_Study.pdf) ### About General Electric GE Vernova (formerly GE Digital) needed a high-performance mobile solution for field workers to analyze vast industrial data. To ensure high availability and performance despite poor connectivity, GE migrated its cloud-based Predix platform to Couchbase Mobile in just 30 days. Couchbase's flexible model stores data directly on workers' devices, enabling offline access and automatic syncing to the cloud for seamless field service. ### STORY HIGHLIGHTS - Integrates with existing customer systems, and data flows smoothly without impacting the user experience - Offline access and automatic syncing empower field workers regardless of location or connectivity - Flexible data management and processing options enable fast, easy support for a wide variety of customer applications > “With Couchbase, my top engineers didn’t have to focus on the mobile sync and data management challenges anymore.” > **Michael Hart**, Senior Director of Engg., GE Vernova ### Explore related resources -  CASE STUDY #### Industrial apps regardless of network [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/GE_Case_Study.pdf) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the eBook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  WEBPAGE #### NoSQL for manufacturing & logistics [View industry page](https://www.couchbase.com/use-cases/energy-and-utilities/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### GroundHog Apps URL: https://www.couchbase.com/customers/groundhogapps/ CUSTOMER STORIES ## Enabling capture and sync of vital data from remote locations [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/GroundHog-Case-Study.pdf)   Partnered with AWS #### Industry [Manufacturing & logistics](https://www.couchbase.com/use-cases/media-and-entertainment/) #### Use Cases [IoT](https://www.couchbase.com/use-cases/iot/) #### Key Features [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Mobile](https://www.couchbase.com/products/mobile/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/GroundHog-Case-Study.pdf) ### About GroundHog Apps GroundHog Apps creates intuitive, reliable, and scalable apps for some of the world’s largest mining and oil companies. Its solutions are focused on solving complex business-critical problems and driving digital transformation. Because their clients often work in remote locations, GroundHog Apps relies on Couchbase for a robust and reliable platform that has built-in sync capabilities, provides a seamless experience with or without a network connection, and works in the cloud or on premises. ### STORY HIGHLIGHTS - Couchbase deploys and runs easily on bare metal and almost any cloud platform - Couchbase provides robust built-in sync capability - Couchbase captures data even without Wi-Fi or cellular service and syncs with the database when a connection becomes available > “We no longer have to spend time and money developing all the backend technologies. With Couchbase, we can concentrate on delivering innovative user experiences that meet our customers’ evolving needs.” > **Krishna Kunam**, Chief Technology Officer, GroundHog Apps ### Explore related resources -  Case study #### Maximizing the value of heavy machinery [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/GroundHog-Case-Study.pdf) -  eBook #### 10 common NoSQL use cases for modern applications [Get the eBook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  Webpage #### NoSQL for manufacturing & logistics [View industry page](https://www.couchbase.com/use-cases/manufacturing-and-logistics/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Jam City URL: https://www.couchbase.com/customers/jam-city/ CUSTOMER STORIES ## Achieving Facebook Game of the Year and 50K Ops per Second [Read The Story](https://www.cloudcomputing-news.net/news/cookie-jam-teams-couchbase-power-and-quickly-scale-facebooks-most-popular-game/)   Partnered with AWS #### Industry [Gaming](https://www.couchbase.com/use-cases/gaming/) #### Use Cases [Customer 360](https://www.couchbase.com/use-cases/customer-360/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Read The Story](https://www.cloudcomputing-news.net/news/cookie-jam-teams-couchbase-power-and-quickly-scale-facebooks-most-popular-game/) ### About Jam City Jam City is a leader in mobile entertainment, providing unique and deeply engaging games that appeal to broad global audiences. Its wildly popular puzzle game Cookie Jam won Facebook's Game of the Year after scaling to meet the demand of 5 million users globally in under 8 months. Jam City and Couchbase teamed up in preparation for the huge spike in social and mobile hits once Cookie Jam had begun gaining traction, successfully avoiding downtime. Jam City leverages Couchbase on AWS for several of their most popular games, including Panda Pop and Juice Jam, among others. ### Story highlights - Scaled to meet the demand of 5 million users in under 8 months - Flexibility of JSON allows developers to define the data model and iterate without having to request and wait for schema changes - Flexible rebalance and failover help avoid downtime despite 37.5 million installs and 50K ops per second ### Key Results 5M users 37.5M installs 50K ops per second ### Explore related resources -  ARTICLE #### Cookie Jam teams with Couchbase to power and quickly scale Facebook’s most popular game [Read article](https://www.cloudcomputing-news.net/news/cookie-jam-teams-couchbase-power-and-quickly-scale-facebooks-most-popular-game/) -  DATASHEET #### Couchbase Capella App Services [Read datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  WEBPAGE #### NoSQL for gaming [View industry page](https://www.couchbase.com/use-cases/gaming/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Jinmu URL: https://www.couchbase.com/customers/jinmu/ CUSTOMER STORIES ## Jinmu Leverages Couchbase for Real-Time Data Generated by AI Assistant [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/COU_1288%20-%20Jinmu%20Case%20Study.pdf?version=0)   #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [Artificial intelligence](https://www.couchbase.com/use-cases/artificial-intelligence/) #### Key Features [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [Full-text search (FTS)](https://www.couchbase.com/products/full-text-search/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/COU_1288%20-%20Jinmu%20Case%20Study.pdf?version=0) ### About Jinmu Jinmu Information is a professional IT data consulting and service provider committed to providing users with high-quality information products, consulting, and technical services. The company supports NoSQL database solutions across China, Hong Kong, and Singapore for clients in finance, insurance, gaming, e-commerce, and other industries. For its AI assistant project, Jinmu selected Couchbase over MongoDB for its vector search capabilities, SQL syntax support, and the ability to store and process time series data. ### Story highlights - The database supports query acquisition under high concurrency - Improved application performance and stability - The assistant can quickly and accurately retrieve relevant context from past exchanges by leveraging Couchbase’s Vector Search ### Key RESULTS 70M documents 8K operations per second 10ms response times > “Couchbase stores all the real-time communications data and supports query acquisition under high concurrency. This has helped greatly improve the performance and stability for the AI Assistant application.” > **Andy Qiu**, CEO, Jinmu ### Explore related resources -  CASE STUDY #### Jinmu leverages Couchbase for real-time data generated by AI Assistant [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/COU_1288%20-%20Jinmu%20Case%20Study.pdf?version=0) -  DATASHEET #### Couchbase Capella App Services [Read datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  WEBPAGE #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Linkedin URL: https://www.couchbase.com/customers/linkedin/ CUSTOMER STORIES ## Seamlessly growing the world’s largest professional network Watch The Video   #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [Customer 360](https://www.couchbase.com/use-cases/customer-360/) #### Key Features [In-memory / Caching](https://www.couchbase.com/caching-comparison/) Watch The Video ### About LinkedIn LinkedIn is the world’s largest online professional network with over 1 billion members. After outgrowing Oracle and then Memcached, LinkedIn chose Couchbase over MongoDB™ and Redis to be the caching solution for its source-of-truth (SoT) data store. Thanks to its ease of use and extremely low latency, Couchbase’s multipurpose database quickly became popular with site reliability engineers across the organization. Today, LinkedIn has a Caching as a Service team that uses Couchbase to support over 50 use cases companywide. ### Story highlights - Couchbase is used for all in-memory storage in the data center, powering 10+ million queries per second - Tremendous performance at scale, averaging <4ms latency for over 2.5 billion items - Ease of use, built-in replication and cluster expansion, and automatic partitioning reduced operations costs ### KEY RESULTS 10M+ queries per second <4MS avg latency for 2.5+ billion items > “Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s caching systems.” > **Michael Kehoe**, Senior Staff Site Reliability Engineer, LinkedIn ### Explore related resources -  VIDEO #### Going all in: From a single use case to many Watch the video -  WHITEPAPER #### 10 common NoSQL use cases for modern applications Get whitepaper -  WEBPAGE #### NoSQL for high tech View industry page [See All Resources](https://www.couchbase.com/resources/) #### Couchbase & LinkedIn: Innovating together See how Couchbase and LinkedIn drive innovation, scalability, and seamless user experiences, showcasing the power of cutting-edge technology and shared vision. Watch The Video BLOG ◆ May 2023 ##### Upscaling LinkedIn’s Profile Datastore While Reducing Costs CONCEPT ◆ Sep 2026 ##### What is write-back cache? #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Lotum URL: https://www.couchbase.com/customers/lotum/ CUSTOMER STORIES ## Always available, always fast gaming experiences with Couchbase [Read The Press Release](https://www.couchbase.com/press-releases/lotum-selects-couchbase-to-unify-gaming-experiences-for-millions-of-global-users/)   Partnered with GCP #### Industry [Gaming](https://www.couchbase.com/use-cases/gaming/) #### Use Cases [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [Read The Press Release](https://www.couchbase.com/press-releases/lotum-selects-couchbase-to-unify-gaming-experiences-for-millions-of-global-users/) ### About Lotum Founded in 2006, Lotum is one of the world’s leading providers of mobile games and apps for iOS, Android, and Facebook Messenger. Lotum prides itself on being a small but mighty team of 35 people whose creations bring joy to millions of users around the world every day. When Lotum needed a high performing database to meet their technical requirements and reduce operational costs, the team unanimously chose Couchbase Capella™. ### Story highlights - Increased performance, scalability, and app speed for most popular mobile game - A synchronized experience for users across all devices to ensure accurate scores are displayed - Offline-first capabilities ensure apps are always available and fast, even without internet connectivity ### Key RESULTS 800M downloads worldwide 10M+ monthly active users > “With Capella, players are able to use the devices of their choice without losing profile data, and have a consistent experience without any disruptions.” > **Lars Schmeller**, Team Lead, Lotum ### Explore related resources -  Press release #### Unify gaming experiences for millions of global users [Read press release](https://www.couchbase.com/press-releases/lotum-selects-couchbase-to-unify-gaming-experiences-for-millions-of-global-users/) -  Whitepaper #### 10 common NoSQL use cases for modern applications [Get whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  WEBPAGE #### NoSQL for gaming [View industry page](https://www.couchbase.com/use-cases/gaming/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Maccabi URL: https://www.couchbase.com/customers/maccabi/ Customer Stories ## Transforming the patient experience using Couchbase [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Maccabi_Case_Study.pdf)   Partnered with GCP #### Industry [Healthcare](https://www.couchbase.com/use-cases/healthcare/) #### Use Cases [Customer 360](https://www.couchbase.com/use-cases/customer-360/) [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [In-Memory / Caching](https://www.couchbase.com/caching-comparison/) [Mobile](https://www.couchbase.com/products/mobile) [SQL++/N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Maccabi_Case_Study.pdf) ### About Maccabi Healthcare Services Maccabi is the second-largest healthcare maintenance operator (HMO) in Israel, covering over 2.3 million beneficiaries (26% of market share). It operates both as an insurer of its members and as their care provider. It is a community-based healthcare provider that provides most of the care in the community. Maccabi leverages Couchbase for performance at scale, integrated caching, and mobile. ### Story highlights - Consolidated data across multiple systems into one easy to query database for mobile users - 2.5M customers manage their healthcare via a single mobile app - Ongoing 1,000 concurrent connections during daytime with zero slowdowns or offline periods have led to a 60% improvement in user ratings ### Key Results 2.5M customers 1,000 concurrent connections 60% improvement in user ratings > “We wanted a solution that works across server and mobile. None of the other solutions came close to Couchbase’s broad enterprise capabilities.” > **Aviram Agmon**, CTO, Maccabi Healthcare Services ### Explore Related Resources -  Case Study #### Transforming the patient experience using Couchbase [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Maccabi_Case_Study.pdf) -  Whitepaper #### Altoros benchmark: Compare Couchbase Capella and MongoDB Atlas [Get whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) -  Webpage #### NoSQL for healthcare [View industry page](https://www.couchbase.com/use-cases/healthcare/) [See All Resources](https://www.couchbase.com/resources) --- ### Marriott URL: https://www.couchbase.com/customers/marriott/ CUSTOMER STORIES ## Creating a modern customer experience for the digital age Watch The Video   Partnered with AWS #### Industry [Travel and hospitality](https://www.couchbase.com/use-cases/travel-and-hospitality/) #### Use Cases [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) Watch The Video ### About Marriott To maintain its competitive edge in the digital economy, Marriott wanted to create personalized customer experiences, improve online reliability, and release new apps faster. After a technical and architectural evaluation, Marriott chose Couchbase to replace its legacy infrastructure. Couchbase had already proven itself in the industry, and Marriott’s solutions architects were impressed by Couchbase’s built-in cache, ease and flexibility for moving and adding cluster nodes, and easy disaster recovery. ### Story highlights - Data replicated to multiple geographic areas optimizes response times and improves availability - A scalable, flexible cloud-based model reduces application development costs and improves speed - Developers use SQL for JSON to deliver personalized customer experiences ### Key RESULTS 4,000 transactions per second 30+ million documents > “We saw some other folks with data volumes actually much larger than ours were having success with Couchbase. It performed for us.” > **Thomas Vidnovic**, Senior Director Enterprise Architect Platforms, Marriott ### Explore related resources -  Video #### Continuing digital evolution at Marriott Watch video -  Article #### Marriott transforms its legacy systems [Read the article](https://diginomica.com/2015/10/07/why-marriott-is-transforming-their-legacy-systems-with-nosql) -  Webpage #### NoSQL for travel and hospitality [View industry page](https://www.couchbase.com/use-cases/travel-and-hospitality/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### McGraw-Hill Education URL: https://www.couchbase.com/customers/mcgraw-hill-education/ CUSTOMER STORIES ## Rich, Personalized Learning Experiences for Every User   Partnered with AWS #### Industry [Media & entertainment](https://www.couchbase.com/use-cases/media-and-entertainment/) #### Use Cases [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Customer 360](https://www.couchbase.com/use-cases/customer-360/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Full-text search (FTS)](https://www.couchbase.com/products/full-text-search/) ### About McGraw-Hill Education When McGraw-Hill Education (MHE) took its traditional media publishing company into the digital world, it needed to scale to millions of users while supporting open content, third-party metadata, and interactive apps. After studying similar use cases at advertising and social gaming companies, MHE realized that only Couchbase could support the massive scalability and rich, personalized user experiences they wanted to provide. With Couchbase at the core, MHE built a self-adapting learning portal that delivers fast, personalized results for every learner. ### Story highlights - Couchbase makes unlimited scalability quick, easy, and cost-effective - Users can search text, video, images, and metadata for lightning-fast access to personally tailored content - A schemaless NoSQL architecture easily incorporates diverse and changing types of data > “Couchbase provides a flexible data model on which we can develop content-rich, highly dynamic interactive apps that will transform how people teach and learn.” > Director MHE Labs, McGraw-Hill Education ### Explore related resources -  EBook #### 10 common NoSQL use cases for modern applications [Get the eBook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  DATASHEET #### Couchbase Capella App Services [Read datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  WEBPAGE #### NoSQL for media & entertainment [View industry page](https://www.couchbase.com/use-cases/media-and-entertainment/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### MedicaSoft URL: https://www.couchbase.com/customers/medicasoft/ CUSTOMER STORIES ## Fast, Affordable Access to Consolidated Patient Data [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Fast-Affordable-Access-to-Consolidated-Patient-Data.pdf?version=0)   Partnered with AWS #### Industry [Healthcare](https://www.couchbase.com/use-cases/healthcare/) #### Use Cases [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Customer 360](https://www.couchbase.com/use-cases/customer-360/) #### Key Features [Analytics](https://www.couchbase.com/products/analytics/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Fast-Affordable-Access-to-Consolidated-Patient-Data.pdf?version=0) ### About MedicaSoft MedicaSoft is an independent company that provides cloud-based, HIPAA-compliant software solutions and health IT services to healthcare providers, payors, and health information exchanges. Their flagship product, the NXT Platform, parses, cleans, normalizes, transforms, and enriches large volumes of clinical and claims data in real time. When MedicaSoft needed a database that could move data quickly to fulfill medical record requests, they turned to Couchbase for a highly secure, available, and scalable solution. ### Story highlights - Couchbase is the central solution, storing data as JSON documents to make it highly accessible via APIs - Capturing data accurately enables MedicaSoft’s customers to keep patient data safer, catch errors effectively, and protect the health and safety of each patient at a compelling price point ### Key RESULTS >50 feeds of clinical data collected from hospitals 100B JSON documents across all clients > “There are other solutions out there, but none of them meet the functional and performance requirements we have as well as Couchbase.” > **Paul Bradley**, CTO, MedicaSoft ### Explore related resources -  CASE STUDY #### Fast, affordable access to consolidated patient data [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Fast-Affordable-Access-to-Consolidated-Patient-Data.pdf?version=0) -  DATASHEET #### Couchbase Capella App Services [Get datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  WEBPAGE #### NoSQL for healthcare [View industry page](https://www.couchbase.com/use-cases/healthcare/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### MOLO17 URL: https://www.couchbase.com/customers/molo17/ CUSTOMER STORIES ## Safer sailing by streamlining rescue efforts with Couchbase Capella [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/MOLO17-Case-Study.pdf)   Partnered with AWS #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [Field services](https://www.couchbase.com/use-cases/field-service/) #### Key Features [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/MOLO17-Case-Study.pdf) ### About MOLO17 MOLO17 is a Couchbase partner that securely unlocks enterprise data potential with 100% uptime and uninterrupted business continuity. When the MOLO17 team was approached by Insiel SpA to build a location tracking and communication application for Barcolana, the world-renowned regatta in the Gulf of Trieste, they turned to Capella App Services on AWS to take advantage of Couchbase’s fully managed backend designed for mobile, IoT, and edge applications. ### Story highlights - 200 app downloads and 10 boats rescued in minutes versus hours - Precise, one-tap location information from sailors leading to safer events and faster emergency response times - Streamlined information flow, offline availability, and near real-time synchronization ### Key results 200 downloads during event 10 boats rescued > “This is the second solution MOLO17 delivers in the emergency rescue field, both using Couchbase technologies.” > **Daniele Angeli, **Founder & CEO, MOLO17 ### Explore related resources -  Case study #### Safer sailing by streamlining rescue efforts with Couchbase Capella [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/MOLO17-Case-Study.pdf) -  Datasheet #### Couchbase Capella App Services Read datasheet -  WEBPAGE #### NoSQL for high tech View industry page [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Nexon URL: https://www.couchbase.com/customers/nexon/ CUSTOMER STORIES ## Achieving Faster Time to Market With Couchbase Capella [Learn How](https://www.couchbase.com/products/capella/)   Partnered with AWS #### Industry [Gaming](https://www.couchbase.com/use-cases/gaming/) #### Use Cases [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) ### About Nexon Nexon, a global leader in virtual world games and massively multiplayer online role-playing games (MMORPG), uses Couchbase Capella Database-as-a-Service (DBaaS) for greater developer agility. With Capella on AWS, Nexon achieved a faster time to market with its launch of Blue Archive, which was released worldwide in 2021. Capella's high availability and distributed memory-first architecture delivers a consistent performance experience for players as game adoption grows. ### Story highlights - Flexible data model while still using SQL - Ability to launch new regions in approximately 20 minutes - Large reduction of management efforts with improved uptime - Controlled data replication, moving subsets of data with XDCR ### KEY RESULTS 20min launch time for new regions > “Harnessing the power of the cloud with Capella allowed us to deploy applications in multiple regions in parallel quickly and seamlessly.” > **Jae Beom Cho**, Director of Game Infrastructure, Nexon ### Explore related resources -  WEBPAGE #### JamCity scales to 50K ops/second [See how](https://www.couchbase.com/customers/jam-city/) -  Datasheet #### Couchbase Capella App Services [Read datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  WEBPAGE #### NoSQL for gaming [View industry page](https://www.couchbase.com/use-cases/gaming/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Nielsen URL: https://www.couchbase.com/customers/nielsen/ CUSTOMER STORIES ## Delivering Fast-Moving Consumer Data and Analytics on Demand Watch The Video   Partnered with AWS #### Industry [Media & entertainment](https://www.couchbase.com/use-cases/media-and-entertainment/) #### Use Cases [Customer 360](https://www.couchbase.com/use-cases/customer-360/) [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) #### Key Features [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) Watch The Video ### About Nielsen Nielsen’s Answers on Demand (AOD) service delivers consumer data and analytics to businesses in over 100 countries. In order to track and report sales of fast-moving consumer goods, Nielsen needed a backend solution that could store user-generated data while providing extremely fast response times and low latency. Using Couchbase as a document store, Nielsen was able to sidestep many limitations of their Oracle database, simplify system management, and boost response time by 50%. ### Story highlights - Flexible data modeling and queries increased change management efficiency by 80% - Pre-indexing metadata helped boost response times by 50% - Easy scalability reduced operations costs - SQL++ for big data analytics enabled more granular insights ### KEY RESULTS 80% increased change management efficiency 50% boost in response time > “We are able to put data to work in a more efficient way, and we have built a strong foundation for the future.” > Architecture Lead, Nielsen ### Explore related resources -  Video #### Analytics with Couchbase at Nielsen Watch video -  Webpage #### Product catalog management [View use case](https://www.couchbase.com/use-cases/product-catalog/) -  Webpage #### NoSQL for media & entertainment [View industry page](https://www.couchbase.com/use-cases/media-and-entertainment/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Nuance URL: https://www.couchbase.com/customers/nuance/ Customer stories ## Creating Personalized Communication Experiences for Customers Watch the video   Partnered with AWS #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [Customer 360](https://www.couchbase.com/use-cases/customer-360/) #### Key Features [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [SQL++/ N1QL](https://www.couchbase.com/products/n1ql/) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) Watch the video ### About Nuance Whenever you receive a personalized text, email, or phone call such as a flight update or fraud alert, those automated communications are likely powered by Nuance. As their service expanded, Nuance’s applications became more complex, data volume increased, and their Oracle-powered system became too cumbersome and expensive to manage and scale. Nuance decided to switch to a NoSQL database for greater agility and scalability, and they chose Couchbase for its easy manageability and cross data center replication. ### Story highlights - Multi-dimensional scaling delivers easy, cost-effective growth on commodity hardware - XDCR provides simple bidirectional replication for better disaster recovery - Hadoop integration allows analysis of unstructured data and flexible schema enables agile response to changing data needs > “The Couchbase installation was infinitely easier for our developers to get up and running. It required almost no operational overhead.” > **Tom Coates,** Sr. Principal Architect, Nuance ### Explore Related Resources -  Video #### Architecture for AI Watch the video -  Datasheet #### Couchbase Capella App Services [Read datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  Webpage #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) See All Resources --- ### Paddy Power Betfair URL: https://www.couchbase.com/customers/betfair/ CUSTOMER STORIES ## All-in on Couchbase for easy-to-manage performance and scalability [Read the story](https://info.couchbase.com/rs/302-GJY-034/images/PaddyPower-Case-Study.pdf)   Partnered with AWS #### Industry [Media & Entertainment](https://www.couchbase.com/use-cases/media-and-entertainment/) #### Use Cases [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [SQL++/N1QL](https://www.couchbase.com/products/n1ql/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr) [Read the story](https://info.couchbase.com/rs/302-GJY-034/images/PaddyPower-Case-Study.pdf) ### About Betfair As one of the world’s largest online sports betting providers, Betfair uses numerous applications to serve over 4 million funded accounts across 140 countries. To eliminate unnecessary complexity, the company moved many of their applications from Oracle to NoSQL databases. When Cassandra and Memcached didn’t live up to their expectations, Betfair switched to Couchbase for the scalability, high performance, easy integration, and continuous delivery they needed to process over 30,000 bets per minute. ### STORY HIGHLIGHTS - Easy-to-use database for developers and operations, plus the ideal infrastructure for virtualization and cloud - Improved performance, flexibility, and scalability of NoSQL deployments - Betfair processes over 30,000 bets per minute across 140 countries for more than 4 million accounts ### Key Results 1M transactions per second 500k events processed in 3 minutes > “Couchbase Server is designed for massively concurrent data use and consistently high throughput. It provides consistent sub-millisecond response times which help ensure an enjoyable experience for application users.” > ** Alexandru Objelean**, Senior Software Engineer, Paddy Power Betfair ### Explore related resources -  Case study #### Paddy Power Betfair and Couchbase [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/PaddyPower-Case-Study.pdf) -  Article #### Introduction to Couchbase NoSQL database [Read the article](https://www.todaysoftmag.com/article/1506/introduction-to-couchbase-nosql-document-database) -  Webpage #### NoSQL for media & entertainment [View industry page](https://www.couchbase.com/use-cases/media-and-entertainment/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### PepsiCo URL: https://www.couchbase.com/customers/pepsico/ CUSTOMER STORIES ## Keeping field reps connected and customers satisfied Watch the video   Partnered with Azure #### Industry [Manufacturing & logistics](https://www.couchbase.com/use-cases/manufacturing-and-logistics/) #### Use Cases [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [Customer 360](https://www.couchbase.com/use-cases/customer-360/) [Field service](https://www.couchbase.com/use-cases/field-service/) [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) #### Key Features [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Mobile](https://www.couchbase.com/products/mobile/) [SQL++/N1QL](https://www.couchbase.com/products/n1ql/) Watch the video ### About PepsiCo As a global leader in convenience foods and beverages, PepsiCo maintains a complex distribution system to keep thousands of stores stocked at all times. To make sure their field reps can access the system from anywhere, even without an internet connection, PepsiCo partnered with Couchbase to architect an offline-available solution that’s 5G compatible. The solution automatically syncs data between devices and the cloud while providing high flexibility for developers and operations. ### STORY HIGHLIGHTS - 30,000 users can now perform operations, including placing orders, merchandising stores, and managing sales in stores without disruption, even without an internet connection - Information is readily available to sales reps anywhere, and data is captured in the field on Couchbase’s embedded database and then auto synced with the server using Sync Gateway when there’s a reliable connection - Hundreds of thousands of documents are able to flow back and forth between the devices and the server > “We penetrate more than 95% of households with our products, so we need to have a robust supply chain as well as a good frontline sales application to be able to manage the orders and deliver products.” > **Madhav Mekala**, Director of Mobile App Development, PepsiCo ### Explore related resources -  VIDEO #### Leaders of innovation: PepsiCo Watch video -  Datasheet #### Couchbase Mobile [Get the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Mobile_Datasheet.pdf) -  WEBPAGE #### NoSQL for manufacturing & logistics [View industry page](https://www.couchbase.com/use-cases/manufacturing-and-logistics/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### PG&E URL: https://www.couchbase.com/customers/pge/ CUSTOMER STORIES ## Resilient, scalable, 500ms response times from Couchbase Watch The Video   Partnered with AWS #### Industry [Energy and utilities](https://www.couchbase.com/use-cases/energy-and-utilities/) #### Use Cases [Field services](https://www.couchbase.com/use-cases/field-service/) [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [IoT](https://www.couchbase.com/use-cases/iot/) #### Key Features [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) [Mobile](https://www.couchbase.com/products/mobile/) [SQL++/N1QL](https://www.couchbase.com/products/n1ql/) Watch The Video ### About PG&E Leading utility PG&E, with 16 million customers and 20,000 employees, must provide field inspectors with real-time data (account info, maps, safety) over a huge geographic area. Couchbase connects field teams to this data, online or offline, improving service and lowering visit costs. Cross data center replication (XDCR) adds resiliency, ensuring the application is always available at job sites. ### STORY HIGHLIGHTS - Quickly respond to service requests and easily coordinate field teams - Improved asset/risk management - Real-time, relevant info for improved safety/quality - Multi-channel customer support - Fast, easy mobile development - Automated business processes speed service, lower costs for field work ### KeY RESULTS **20K** employees **16M** customers **70K+** square mile service area > “For us to set up a resilient implementation of Couchbase, it took us minutes. We stood up three servers, lit ʼem up, balanced the load, and instantly we were resilient.” > **Robert Lawrence**, Product Owner of Digital Catalysts Platforms, PG&E ### Explore related resources -  Datasheet #### Couchbase Capella for energy [Read the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase-Capella-Energy-Datasheet.pdf) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the eBook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  WEBPAGE #### NoSQL for energy & utilities [View industry page](https://www.couchbase.com/use-cases/energy-and-utilities/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Probayes URL: https://www.couchbase.com/customers/probayes/ CUSTOMER STORIES ## Probayes Multiplies Its Fraud Detection Capabilities With Couchbase [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/COU_1290-ProbayesCaseStudy.pdf?version=0)   Partnered with AWS #### Industry [Financial Services](https://www.couchbase.com/use-cases/financial-services/) #### Use Cases [Real-time analytics](https://www.couchbase.com/use-cases/real-time-analytics/) #### Key Features [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/COU_1290-ProbayesCaseStudy.pdf?version=0) ### About Probayes [Probayes](https://www.probayes.com/en/) was founded in 2003 and became a subsidiary of the La Poste Group in 2016. With a team of 90 employees, the company manages over 100 projects annually. Specializing in artificial intelligence, Probayes creates tailored SaaS solutions to assist businesses across diverse industries, including automotive, defense, finance, insurance, supply chain, and retail. Among its range of products is [FraudIA](https://www.probayes.com/en/fraudia/), a solution designed to help financial institutions detect fraud in credit and debit card transactions. ### Story highlights - Couchbase supports 4.2 billion online transactions from 30.8 million credit cards annually - Uses 900 indicators to assess the fraud potential of banking transactions - 450 banking transactions analyzed per second, with 30-50 ms processing power for each transaction ### KEY rESULTS 4.2B transactions annually 450 transactions per second ≤50ms processing time per transaction > “We are extremely pleased with Couchbase, which has enabled us to seamlessly handle the substantial growth in transaction volume.” > **Mohamad Othman Abdallah**, TechLead Architect, Probayes ### Explore related resources -  CASE STUDY #### Probayes multiplies its fraud detection capabilities with Couchbase [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/COU_1290-ProbayesCaseStudy.pdf?version=0) -  DATASHEET #### Couchbase Capella App Services [Read datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  WEBPAGE #### NoSQL for financial services [View industry page](https://www.couchbase.com/use-cases/financial-services/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Quantic URL: https://www.couchbase.com/customers/quantic/ CUSTOMER STORIES ## Quantic saves dev time, gets 50% faster querying with Capella™ [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Quantic_Case_Study.pdf)   Partnered with AWS #### Industry [High Tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [IoT](https://www.couchbase.com/use-cases/iot/) [Field services](https://www.couchbase.com/use-cases/field-service/) #### Key Features [Mobile](https://www.couchbase.com/products/mobile/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Quantic_Case_Study.pdf) ### About Quantic Quantic is a fast-growing startup on a mission to help small and medium-sized businesses streamline their operations by using a full-featured cloud-based point of sale (POS) platform. When Quantic outgrew its original database, it turned to Couchbase Capella™ DBaaS for a simple yet powerful way to keep pace with an expanding number of customers, products, and features. Capella provides easy scalability along with automatic offline sync capabilities and an always-on experience for users. ### STORY HIGHLIGHTS - Capella’s powerful offline sync capabilities paired with the flexibility of JSON and SQL++ deliver an always-on, always-fast user experience - Quantic can provide instant updates and a seamless end-user experience while reducing query time by 50% - A fully managed DBaaS and significantly faster indexing lighten the workload for developers, saves time, and reduces costs > “Capella’s impressive price performance and unique edge capabilities give our developer team a more agile experience and allow our clients’ applications to remain synced, even during internet outages.” > ** Vigyan Kaushik**, Co-founder and CEO, Quantic ### Explore related resources -  CASE STUDY #### Quantic saves priceless developer time [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Quantic_Case_Study.pdf) -  BLOG #### Building modern apps with Couchbase [Read the blog](https://www.couchbase.com/blog/customer-modern-apps-with-capella/) -  WEBPAGE #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Rakuten URL: https://www.couchbase.com/customers/rakuten/ CUSTOMER STORIES ## Rakuten Modernizes Advertising Services, Minimizing TCO [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Rakuten_Case_study.pdf?version=0)   Partnered with AWS #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) [SQL++/ N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Rakuten_Case_study.pdf?version=0) ### About Rakuten Rakuten Group, Inc. is a global technology leader in services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to 1.8 billion members around the world. The Rakuten Group has more than 30,000 employees, and operations in 30 countries and regions. ### Story highlights - Couchbase ensures nearly 100% availability, low read latency, and data backups - By consolidating databases, Rakuten enhanced cost-efficiency and reduced TCO by 20% - Couchbase’s multipurpose database, SQL for JSON, and rich features increased capabilities while reducing complexity ### KEY RESULTS 100% availability 20% reduction in TCO 475M catalog items > “We greatly value Couchbase’s ability to scale effortlessly, which is crucial for swift onboarding of new advertisement services.” > **Howell Caba**, Manager for Ad Delivery Platform, Rakuten ### Explore related resources -  CASE STUDY #### Rakuten modernizes advertising services, minimizing TCO [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Rakuten_Case_study.pdf?version=0) -  BLOG #### Customer spotlight: building modern apps [Read the blog](https://www.couchbase.com/blog/customer-modern-apps-with-capella/) -  WEBPAGE #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Seenit URL: https://www.couchbase.com/customers/seenit/ CUSTOMER STORIES ## Enabling users to create, search, and edit video for branding [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Seenit-Case-Study.pdf)   Partnered with GCP #### Industry [Media & Entertainment](https://www.couchbase.com/use-cases/media-and-entertainment/) #### Use Cases [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Caching and session management](https://www.couchbase.com/use-cases/session-management/) #### Key Features [Full-text search (FTS)](https://www.couchbase.com/products/vector-search/) [In-memory / Caching](https://www.couchbase.com/caching-comparison) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Seenit-Case-Study.pdf) ### About SeenIt Built with Couchbase Capella™, Seenit gives enterprises a highly innovative and collaborative employee-powered video platform that’s easy to use. After crowdsourcing video content from employees, fans, and customers, companies can quickly sort through thousands of videos to find the perfect clips. The powerful combination of Couchbase’s SQL++ and full-text search on top of machine learning in the cloud allows companies and their employees to build their brands using engaging storytelling videos. ### STORY HIGHLIGHTS - Full-text search allows sophisticated search for any combination of words, and sentiments in over 500,000 videos stored in Couchbase - Machine learning adds subtitles to videos and in-memory cache leads to fast response times for key-value lookup - The platform scales and upgrades with ease, enabling what would have been a 6-month upgrade project to be completed in under a month ### KEY RESULTS 500K+ videos stored 75K+ users 15K+ stories collected > “Switching to Capella has been a no-brainer from my point of view. I know Couchbase can handle whatever scale we need. It’s a really powerful tool.” > **Ian Merrington**, CTO, SeenIt ### Explore related resources -  CASE STUDY #### Enabling powerful employee branding [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Seenit-Case-Study.pdf) -  VIDEO #### Couchbase chats Watch video -  WEBPAGE #### NoSQL for media & entertainment [View industry page](https://www.couchbase.com/use-cases/media-and-entertainment/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Sky URL: https://www.couchbase.com/customers/sky/ CUSTOMER STORIES ## Keeping viewers happy with high performance & availability Watch The Video   Partnered with GCP #### Industry [Media & Entertainment](https://www.couchbase.com/use-cases/media-and-entertainment/) #### Use Cases [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr) [In-Memory / Caching](https://www.couchbase.com/caching-comparison) Watch The Video ### About Sky Sky, Europe’s largest media company and TV broadcaster, uses Couchbase to keep compelling content available during peak demand for over 22 million subscribers. Frustrated with the scalability and performance limitations of their legacy Oracle RDBMS, Sky started its digital transformation by migrating its identity platform to Couchbase for full sign-up and sign-in functionality. This move reduced sign-in response time by 50% and had huge implications for disaster recovery, dropping the recovery time from hours to minutes. ### STORY HIGHLIGHTS - Unmatchable performance at scale ensures superior user experience - Flexible data model supports faster time to market for new products - Ease of maintenance and scaling lowered capital and ops costs - XDCR transfers data to multiple datacenters, reducing sign-in time by 50% and dropping recovery time from hours to minutes > “There are many key factors that made us choose Couchbase: scalability, high availability, XDCR, flexible schema, and advanced monitoring, to name a few.” > **Krishnan Venkatasubramanian**, Head of IT Architecture, Sky ### Explore related resources -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the eBook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  BLOG #### Customer spotlight: building modern apps [Read the blog](https://www.couchbase.com/blog/customer-modern-apps-with-capella/) -  WEBPAGE #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Staples URL: https://www.couchbase.com/customers/staples/ CUSTOMER STORIES ## Delivering accurate product/order data with speed and high throughput [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Staples_Case_Study.pdf)   Partnered with Azure #### Industry [Retail & E-commerce](https://www.couchbase.com/use-cases/retail-and-ecommerce/) #### Use Cases [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [In-memory / caching](https://www.couchbase.com/caching-comparison) [Full-text search (FTS)](https://www.couchbase.com/products/full-text-search/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Staples_Case_Study.pdf) ### About Staples Office supply retailer Staples implemented a centralized inventory microservice on Couchbase to provide a responsive, consistent ordering experience across all sales channels. Using Couchbase’s memory-first architecture, Staples achieves database results within 50 milliseconds, ensuring customers receive accurate, consistent information in real time at checkout, regardless of the channel they use. This positive user experience is helping drive new revenues. ### STORY HIGHLIGHTS - Provided customers with real-time visibility into product availability and delivery estimates, consistent and accurate across all ordering channels - Increased customer retention, acquisition, and traffic by creating convenient and frictionless omnichannel experiences - Set the path for expanding a similar customer experience to the ordering channels of other business units of Staples, Inc. > “With Couchbase we can rapidly retrieve data, enabling us to provide the most up-to-date information to our customers.” > **Pavan Kumar, Manager**, Software Engineering & Architecture, Staples, Inc. ### Explore Related Resources -  Case Study #### The foundation of unified commerce [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Staples_Case_Study.pdf) -  Whitepaper #### 8 data requirement transforming retail applications [Read whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/digital-transformation-in-retail-whitepaper.pdf) -  WEbpage #### NoSQL for Retail & e-commerce [View industry page](https://www.couchbase.com/use-cases/high-tech/) See All Resources #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Swarm Engineering URL: https://www.couchbase.com/customers/swarm-engineering/ CUSTOMER STORIES ## Giving business users next-gen tech to optimize supply chains [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Case-Study-SWARM.pdf?version=0)   Partnered with Azure #### Industry [High Tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [Real-time analytics](https://www.couchbase.com/use-cases/real-time-analytics/) [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) #### Key Features [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [In-memory / Caching](https://www.couchbase.com/caching-comparison) [Analytics](https://www.couchbase.com/products/analytics/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Case-Study-SWARM.pdf?version=0) ### About Swarm Engineering SWARM Engineering provides a SaaS platform that lets organizations in the agri-food industry optimize their supply chains using next-gen cognitive computing. SWARM makes it easy for business users to define problems and rapidly find solutions without any software coding or knowledge of advanced AI or machine learning. Customers using SWARM save millions of dollars, minimize waste, and reduce their environmental impact. ### STORY HIGHLIGHTS - Couchbase enables quick SQL implementation, unlimited scalability, fast prototype development, and allows data scientists to access all data from one place - Customers achieve 400% faster planning time with an average ROI of 3-10x - An AI-powered digital assistant interviews users to capture tribal knowledge, constraints, and key interdependencies, and helps users identify and benchmark critical challenges ### KEY RESULTS 400% faster planning 3-10x ROI $1M+ savings per optimization > “What Couchbase has done with SQL++ has been one of the most innovative things done in the database space in decades.” > **Bill House**, VP of Engineering, SWARM Engineering ### Explore related resources -  CASE STUDY #### Giving business users next-gen tech [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Case-Study-SWARM.pdf?version=0) -  BLOG #### Customer spotlight: building modern apps [Read the blog](https://www.couchbase.com/blog/customer-modern-apps-with-capella/) -  WEBPAGE #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Synamedia URL: https://www.couchbase.com/customers/synamedia/ CUSTOMER STORIES ## Delivering Unmatched Scalability and Consistent 500ms Response Times   Partnered with AWS #### Industry [Media & entertainment](https://www.couchbase.com/use-cases/media-and-entertainment/) #### Use Cases [IoT](https://www.couchbase.com/use-cases/edge-computing/) [Customer 360](https://www.couchbase.com/use-cases/customer-360/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) [Caching and session management](https://www.couchbase.com/use-cases/session-management/) #### Key Features [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) ### About Synamedia Synamedia (formerly Cisco) is the largest global provider of video solutions for pay TV operators. To support its video platform technology, which enables broadcast, on-demand, and DVR video services, Synamedia needs high performance at scale to ensure it can accommodate over 100 billion user sessions per year. After assessing numerous NoSQL databases, including Cassandra and MongoDB™, the company chose Couchbase for very strong data consistency, reliable low latency of 500 microsecond response times at very large scale, and great scalability in a distributed system. ### Story highlights - High-performance architecture delivers reliable low latency, with consistent 500 microsecond response times at very large scale - Multi-dimensional scaling allows Synamedia to grow with precision as demand changes ### KEY RESULTS 500μs response times >100B user sessions per year ### Explore related resources -  Ebook #### 10 common NoSQL use cases for modern applications [Get the Ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  Datasheet #### Couchbase Capella App Services [Read datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  Webpage #### NoSQL for media & entertainment [View industry page](https://www.couchbase.com/use-cases/media-and-entertainment/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### SyncThink URL: https://www.couchbase.com/customers/syncthink/ CUSTOMER STORIES ## Generating New Insights Into Brain Injury [Read The Story](https://www.couchbase.com/wp-content/uploads/sites/3/2022/09/syncthink-case-study.pdf)   Partnered with AWS #### Industry [Healthcare](https://www.couchbase.com/use-cases/healthcare/) #### Use Cases [IoT](https://www.couchbase.com/use-cases/edge-computing/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) [Field services](https://www.couchbase.com/use-cases/field-service/) #### Key Features [Analytics](https://www.couchbase.com/products/analytics/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [Mobile](https://www.couchbase.com/products/mobile/) [Read The Story](https://www.couchbase.com/wp-content/uploads/sites/3/2022/09/syncthink-case-study.pdf) ### About NeuroSync NeuroSync (formerly SyncThink) develops innovative technologies that improve concussion assessment and monitoring on the sports field or anywhere else. Using a virtual reality headset and a tablet, their EYE-SYNC platform can identify eye tracking impairment at the scene of an injury. The company requires a data platform that works even if there’s spotty connectivity, plus enterprise security to meet rigorous patient privacy regulations such as HIPAA. After evaluating a range of other data platforms, NeuroSync selected Couchbase for its mature, robust, and mobile-ready platform. ### Story highlights - Couchbase on AWS provides easily scalable performance for mobile applications - Fast, automatic sync speeds up concussion assessments after injury - Built-in enterprise security supports HIPAA compliance - Easy admin keeps dev team focused on product > “The Couchbase sync capabilities are very impressive. Teams can test multiple players simultaneously, then sync a large amount of data seamlessly.” > **Daniel Beeler**, CTO, NeuroSync ### Explore related resources -  Case study #### Building new insight into brain injury [Read case study](https://www.couchbase.com/wp-content/uploads/sites/3/2022/09/syncthink-case-study.pdf) -  Datasheet #### Mobile brain health testing Watch video -  Webpage #### NoSQL for healthcare [View industry page](https://www.couchbase.com/use-cases/healthcare/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Tesco URL: https://www.couchbase.com/customers/tesco/ CUSTOMER STORIES ## Managing millions of products at the world’s third-largest retailer [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Case-Study-Tesco.pdf)   #### Industry [Retail and e-commerce](https://www.couchbase.com/use-cases/retail-and-ecommerce/) #### Use Cases [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) #### Key Features [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Case-Study-Tesco.pdf) ### About Tesco Couchbase powers catalog and inventory management at the third-largest retailer in the world measured by gross revenues, allowing [Tesco](https://www.tesco.com) to easily support tens of millions of products in-store and online for millions of customers. With Couchbase, Tesco can deliver a superior shopping experience, running price and promotions, stocking, shopping cart, supply chain, and new product apps with high performance and high availability. ### Story highlights - Easily and inexpensively scales to support 10M products and 35K requests per second as well as seasonal Black Friday traffic - Low-latency access to millions of documents for great customer experiences - JSON enables flexible schema for changing SKUs and support for SQL and text-based queries ### KEY RESULTS 10M products supported 35K requests per second ### Explore related resources -  #### Managing millions of products at the world's third-largest retailer [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Case-Study-Tesco.pdf) -  DATASHEET #### Couchbase Capella App Services [Read datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  WEBPAGE #### NoSQL for retail and e-commerce [View industry page](https://www.couchbase.com/use-cases/retail-and-ecommerce/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Tikeasy URL: https://www.couchbase.com/customers/tikeasy/ CUSTOMER STORIES ## Empowering seniors with simple and secure internet access and services Watch the Video   Partnered with AWS #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [IoT](https://www.couchbase.com/use-cases/iot) #### Key Features [Mobile](https://www.couchbase.com/products/mobile/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Tommy-Hilfiger-Case-Study-AWS.pdf) ### About Tikeasy Tikeasy was founded in France in 2008 to empower senior citizens by making it easier for them to access and use the internet. Tikeasy’s Ardoiz solution is a touchscreen tablet with a simplified interface, a custom family communication site, rich ad-free content, and dedicated phone support. Couchbase Mobile provides Ardoiz with a powerful database that works both online and offline, provides automatic and secure sync and backup, and supports Tikeasy’s ambitious goals for growth, scale, and commercial development. ### STORY HIGHLIGHTS - Improved performance, flexibility, and scalability of NoSQL deployments - Automatic synchronization and regular and encrypted backup - Easy and fast user profile and content recovery onto new devices ### KEY RESULTS 100K+ tablets sold 87% of users active daily or weekly 15 content/service providers > “We wanted to synchronize and back up a large volume of information. We needed performance, flexibility, and scalability, which is why we chose Couchbase.” > **Thierry Corbillé** CTO & Co-founder, Tikeasy ### Explore Related Resources -  Video #### How Couchbase powers social engagement for the elderly at Tikeasy Watch video -  Blog #### Meet Couchbase Edge Server [Read blog](https://www.couchbase.com/blog/couchbase-edge-server-lightweight-sync/) -  Webpage #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) See All Resources --- ### Tommy Hilfiger URL: https://www.couchbase.com/customers/tommy-hilfiger/ CUSTOMER STORIES ## A premium experience for high-end customers [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Tommy-Hilfiger-Case-Study-AWS.pdf)   Partnered with AWS #### Industry [Retail & E-commerce](https://www.couchbase.com/use-cases/retail-and-ecommerce/) #### Use Cases [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [Customer 360](https://www.couchbase.com/use-cases/customer-360/) [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [In-memory / Caching](https://www.couchbase.com/caching-comparison) [Full-text search (FTS)](https://www.couchbase.com/products/full-text-search/) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview) [Mobile](https://www.couchbase.com/products/mobile/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Tommy-Hilfiger-Case-Study-AWS.pdf) ### About Tommy Hilfiger Tommy Hilfiger, a global apparel and retail company with over 1,800 stores, revolutionized the fashion industry in 2015 with digital showrooms. Powered by Couchbase, these showrooms enable sales to wholesalers globally while minimizing the cost and time of producing and shipping physical samples. Couchbase ensures high performance, scalability, offline availability, and near real-time data synchronization for a flawless, immersive experience, even without internet connectivity. ### STORY HIGHLIGHTS - Faster time to market for new collections: buying trip duration reduced by 66% - Sample production cut by 80% - Anywhere, anytime engagement - Over 25 digital showroom deployments, and growing ### KEY RESULTS 66% reduction in buying trip duration 80% cut in sample production 25+ digital showroom deployments > “We are passionate about providing our clients with the best service, experience, and quality. Our digital showroom concept completely reimagines the traditional buying approach and establishes a new fashion industry benchmark for business-to-business sales.” > ** Daniel Grieder**, CEO, Tommy Hilfiger ### Explore related resources -  CASE STUDY #### Tommy Hilfiger: This season’s must-have [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Tommy-Hilfiger-Case-Study-AWS.pdf) -  WHITEPAPER #### 8 data requirement transforming retail applications [Read whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/digital-transformation-in-retail-whitepaper.pdf) -  WEBPAGE #### NoSQL for retail & e-commerce [View industry page](https://www.couchbase.com/use-cases/retail-and-ecommerce/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Tondo Smart URL: https://www.couchbase.com/customers/tondo-smart/ CUSTOMER STORIES ## Helping Cities Provide Cost-Saving Smart Services Using the Power of AI [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Helping-Cities-Provide-Cost-Saving-Smart-Services-Using-AI-Tondo-Case-Study.pdf?version=0)   Partnered with AWS #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [Artificial intelligence](https://www.couchbase.com/use-cases/artificial-intelligence/) [IoT](https://www.couchbase.com/solutions/iot-data-management/) [Real-time analytics](https://www.couchbase.com/use-cases/real-time-analytics/) #### Key Features [SQL++/N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Helping-Cities-Provide-Cost-Saving-Smart-Services-Using-AI-Tondo-Case-Study.pdf?version=0) ### About Tondo Smart Tondo Smart is a global leader in smart lighting and smart network infrastructures that are used to enable connected smart city applications. Tondo’s AI-native Smart City management cloud enables cities to measure and manage lighting, temperature, and energy consumption citywide in real time while avoiding information overload from massive amounts of telemetry data. ### Story highlights - With Couchbase, Tondo’s devices are always on and always connected - Able to scale quickly and easily to handle new customers and any amount of data without downtime or sacrificing performance - Couchbase’s SQL++ and developer-friendly tools let Tondo’s DevOps team hit the ground running ### KEY RESULTS 60% reduction in operating costs 50% decrease in street and area lighting costs 40 cities using the Smart Lighting system > “The ability to run queries easily helped us boost the machine learning AI algorithms that we’re running. We concluded that Couchbase was the database for us.” > **Eliav Gnessin**, CTO, Tondo Smart ### Explore related resources -  CASE STUDY #### Cost-saving smart services with AI [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Helping-Cities-Provide-Cost-Saving-Smart-Services-Using-AI-Tondo-Case-Study.pdf?version=0) -  DATASHEET #### Couchbase Capella App Services [Read datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) -  WEBPAGE #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Trendyol URL: https://www.couchbase.com/customers/trendyol/ CUSTOMER STORIES ## Providing Seamless Online Experiences for Millions of Shoppers and Sellers [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Trendyol-Case-Study.pdf?version=0)   Partnered with AWS #### Industry [Retail & e-commerce](https://www.couchbase.com/use-cases/retail-and-ecommerce/) #### Use Cases [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Caching and session management](https://www.couchbase.com/use-cases/session-management/) #### Key Features [Full-text search (FTS)](https://www.couchbase.com/products/full-text-search/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Trendyol-Case-Study.pdf?version=0) ### About Trendyol Trendyol is one of the world’s leading e-commerce platforms with a multi-category offering that includes its own private label brand, Trendyol Collection. Founded in Turkey in 2010, Trendyol connects more than 250,000 sellers and brands with over 40 million customers on dedicated local language apps in Turkey, Germany, Azerbaijan, the Gulf States, and Central and Eastern Europe. The company also wholesales its Trendyol Collection brand to partner platforms in more than 100 countries around the world. ### Story highlights - Couchbase enables easy and cost-effective scaling without sacrificing high performance - Couchbase’s distributed database provides data storage and processing that spans clusters, regions, and cloud providers - Couchbase’s flexible JSON schema and familiar SQL++ enable developers to use their existing skill sets ### KEY RESULTS 75%+ improved query performance 10% increased coupon usage rate > “With Couchbase, we no longer have to mess around with our technology stack and can purely focus on our business.” > **Emre Savci**, Tech Lead & Staff Engineer, Trendyol ### Explore related resources -  CASE STUDY #### Providing seamless online experiences for millions of shoppers and sellers [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Trendyol-Case-Study.pdf?version=0) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  WEBPAGE #### NoSQL for retail [View industry page](https://www.couchbase.com/use-cases/retail-and-ecommerce/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Türk Telekom URL: https://www.couchbase.com/customers/turk-telekom/ CUSTOMER STORIES ## Delivering Operational Efficiency and 30% Cost Savings With Couchbase [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/COU_1257-TurkTelekomCustomerCaseStudy.pdf?version=0)   #### Industry [Telecommunications](https://www.couchbase.com/use-cases/telecommunications/) #### Use Cases [Customer 360](https://www.couchbase.com/use-cases/session-management/) #### Key Features [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [Full-text search (FTS)](https://www.couchbase.com/products/full-text-search/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/COU_1257-TurkTelekomCustomerCaseStudy.pdf?version=0) ### About Türk Telekom Türk Telekom, a 180-year-old state-owned telecommunications company, serves over 52 million subscribers across the 81 provinces in Turkey. The company provides communication and fiber infrastructure services across landline, cellular, internet, streaming, and digital services. To offer its customers innovative solutions, Türk Telekom must keep its technology infrastructure evolving, and this drove its transformation from a telecommunications to a technology company. ### Story highlights - 50% reduction in time and labor by consolidating databases - Couchbase’s distributed data architecture and XDCR automatically maintain data copies across multiple servers, minimizing the risk of information loss - 360-degree view of customers provides a faster and more reliable experience ### KEY RESULTS 50% reduction in time and labor 40% hardware savings 30% reduction in overall cost > “Couchbase's scalability, high availability, and data redundancy capabilities offer optimal solutions for regulated industries like ours.” > **Mehmet Fatih Bekin**, Data Center and Cloud Services Director, Türk Telekom ### Explore related resources -  CASE STUDY #### Delivering 30% cost savings and operational efficiency with Couchbase [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/COU_1257-TurkTelekomCustomerCaseStudy.pdf?version=0) -  WHITEPAPER #### 10 common NoSQL use cases for modern applications [Get whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  WEBPAGE #### NoSQL for telecommunications [View industry page](https://www.couchbase.com/use-cases/telecommunications/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### United URL: https://www.couchbase.com/customers/united-airlines/ CUSTOMER STORIES ## Creating fast, efficient experiences for crews and customers Watch The Video   Partnered with AWS #### Industry [Travel and hospitality](https://www.couchbase.com/use-cases/travel-and-hospitality/) #### Use Cases [Product catalog](https://www.couchbase.com/use-cases/product-catalog/) [Field services](https://www.couchbase.com/use-cases/field-service/) [Caching and session management](https://www.couchbase.com/use-cases/session-management/) #### Key Features [Mobile](https://www.couchbase.com/products/mobile/) [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) Watch The Video ### About United Airlines United relies on a crew of 41,000+ pilots, flight attendants, and flight schedulers to operate over 1.6 million flights a year on a tight schedule. Because their crew scheduling application was cumbersome to use and difficult to change, United decided to modernize their technology using Couchbase Server and Couchbase Mobile. After they successfully streamlined work processes and simplified data management, United continued using Couchbase to update more of their business-critical applications, including their online and mobile booking apps. ### Story highlights - Simple, streamlined support for a highly mobile workforce - Multiple nodes support critical operations by preventing data loss and system outages - Cross data center replication provides out-of-the-box replication capabilities ### KEY RESULTS >41,000 crew members >1.6M flights operated per year > “Couchbase provides a seamless customer experience, which you can’t put a price on. We have no downtime and the performance is very good.” > **Rasheed Kazmi**, IT Delivery Manager, United Airlines ### Explore related resources -  Video #### Couchbase chats with United Airlines Watch video -  Product #### Couchbase Capella App Services [Learn more](https://www.couchbase.com/products/capella/app-services/) -  Webpage #### NoSQL for travel & hospitality [View industry page](https://www.couchbase.com/use-cases/travel-and-hospitality/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Verizon URL: https://www.couchbase.com/customers/verizon/ CUSTOMER STORIES ## Innovating in IoT to better connect the world Watch The Video   #### Industry [Telecommunications](https://www.couchbase.com/use-cases/telecommunications/) #### Use Cases [Field services](https://www.couchbase.com/use-cases/field-service/) #### Key Features [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) [SQL++/N1QL](https://www.couchbase.com/products/n1ql/) [In-memory / Caching](https://www.couchbase.com/caching-comparison/) Watch the video ### About Verizon Verizon operates America’s most reliable wireless network with 118 million connections. It provides communications and entertainment via mobile broadband and a premiere fiber network. For businesses, Verizon delivers integrated solutions worldwide. Its ThingSpace is an innovative IoT platform helping enterprises build and deploy solutions. Devices on ThingSpace can use services like connectivity and device management, reporting, analytics, security, and compliance. ### STORY HIGHLIGHTS - High performance at scale for billions of data points with automated sync between device and cloud - Ability to rapidly evolve schema as requirements change using JSON - Push-button scalability to support massive data volumes - XDCR enables the five-nines of high availability and disaster recovery > “Couchbase is one of the easiest NoSQL databases to deploy, maintain, and scale out.” > **Mohan Umapathy**, Director of System/Architecture, Verizon ### Explore related resources -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the eBook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  BLOG #### Reinventing telecommunications with AI: How Couchbase helps telcos thrive [Read now](https://www.couchbase.com/blog/reinventing-telecommunications-ai-couchbase/) -  WEBPAGE #### NoSQL for telecommunications [View industry page](https://www.couchbase.com/use-cases/telecommunications/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Viber URL: https://www.couchbase.com/customers/viber/ CUSTOMER STORIES ## Scalable performance for 15B events per day with Couchbase [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Viber_CaseStudy.pdf)   Partnered with AWS #### Industry [Telecommunications](https://www.couchbase.com/use-cases/telecommunications/) #### Use Cases [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr) [In-memory / Caching](https://www.couchbase.com/caching-comparison/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/Viber_CaseStudy.pdf) ### About Viber The Viber app connects more than 1 billion users worldwide through high-quality audio and video calls, messaging, and more. To process up to 15 billion events per day, Viber needs scalable database performance. The company implemented Couchbase in a multi-layered AWS architecture. Couchbase updates user profiles in near-real time, delivering a responsive user experience. By replacing MongoDB™ and Redis with a single Couchbase database, Viber also reduced the number of servers from 300 to 120. ### STORY HIGHLIGHTS - Replaced Redis and MongoDB stack with Couchbase - Reduced total number of servers from 300+ to ~120 - Delivers a responsive experience with real-time user profile updates - Increased performance with ½ the database servers on AWS - Simplified management with a single Couchbase tier ### KEY RESULTS 15B calling and messaging events per day 60% reduction in number of total servers > “With less than half the servers, we’re able to increase performance and gain a much better, scalable architecture.” > **Amir Ish-Shalom**, Senior Director of Operations and Chief Architect, Viber ### Explore related resources -  CASE STUDY #### Viber: Maintaining a real-time viber [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Viber_CaseStudy.pdf) -  BLOG #### How customers are cutting database TCO by 50% with Couchbase [Read the blog](https://www.couchbase.com/blog/how-customers-are-cutting-database-tco-by-50-with-couchbase/) -  WEBPAGE #### NoSQL for telecommunications [View industry page](https://www.couchbase.com/use-cases/telecommunications/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Vodafone URL: https://www.couchbase.com/customers/vodafone/ CUSTOMER STORIES ## Streamlining personalized communications for all customers [Read the blog](https://www.couchbase.com/blog/reinventing-telecommunications-ai-couchbase/)   Partnered with AWS #### Industry [Telecommunications](https://www.couchbase.com/use-cases/telecommunications/) #### Use Cases [Caching and session management](https://www.couchbase.com/use-cases/session-management/) #### Key Features [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr) [Read the blog](https://www.couchbase.com/blog/reinventing-telecommunications-ai-couchbase/) ### About Vodafone Vodafone Spain serves over 14 million mobile and 3 million fixed-service customers, communicating with them through millions of emails, push notifications, and SMS messages annually. To eliminate redundancy, Vodafone developed a unified platform to manage all departmental communications and personalize the contact method based on customer preferences. Couchbase on AWS provides Vodafone Spain the necessary data security for GDPR compliance and the flexibility to scale on demand. ### STORY HIGHLIGHTS - Unified customer SMS, email, and push notifications onto one platform - XDCR facilitates easy scalability as users and data volume increase - Couchbase’s automatic failover raises a replica without losing data - Even at peak demand Couchbase does not exceed 10% of total capacity > “Couchbase provides blazing speed thanks to its in-memory processing. Its scalability is easy to manage. And Couchbase’s auto-failover raises a replica without losing data if a node fails.” > **Yolanda Fernandez**, Product Owner, Project Dracarys, Vodafone Spain ### Explore related resources -  Blog #### Reinventing telecommunications with AI: How Couchbase helps telcos thrive [Read the blog](https://www.couchbase.com/blog/reinventing-telecommunications-ai-couchbase/) -  PRODUCT #### Cross Data Center Replication [Learn more](https://www.couchbase.com/products/xdcr/) -  Webpage #### NoSQL for telecommunications [View industry page](https://www.couchbase.com/use-cases/telecommunications/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Wallbid.io URL: https://www.couchbase.com/customers/wallbid/ CUSTOMER STORIES ## Maximizing Performance and Improving the User Experience While Reducing TCO [Read The Press Release](https://info.couchbase.com/rs/302-GJY-034/images/COU_1251%20-%20Wallbid.io%20Case%20Study.pdf?version=0)   Partnered with Azure #### Industry [Financial services](https://www.couchbase.com/use-cases/financial-services/) #### Use Cases [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [SQL++ / N1QL](https://www.couchbase.com/products/n1ql/) [Read The Story](https://info.couchbase.com/rs/302-GJY-034/images/COU_1251%20-%20Wallbid.io%20Case%20Study.pdf?version=0) ### About Wallbid.io Wallbid is a world-class embedded insurance enabler. The Wallbid platform is a full-stack insurance distribution platform that integrates new-generation insurance products into any digital ecosystem, enriching the customer's digital experience with easily accessible, personalized, and affordable insurance solutions in a matter of weeks, not months. The company’s disruptive, scalable technology is embedded into web apps, mobile apps, and in-store systems to deliver insurance products exactly when customers need them, in any country, language, or currency. ### Story highlights - Couchbase Capella™ provides the performance and scalability for a fast and seamless user experience - Thousands of requests per second are served almost instantly - Lowered TCO and reduced database management by consolidating the technology stack ### Key Results <1s response times > “We selected Capella for ease of deployment and management. It lets us avoid infrastructure and helps us adapt faster to our clients’ needs while optimizing TCO.” > **Spiros Tzoras**, Lead Backend Engineer, Wallbid.io ### Explore related resources -  Case study #### Maximizing performance and improving the user experience while reducing TCO [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/COU_1251%20-%20Wallbid.io%20Case%20Study.pdf?version=0) -  Whitepaper #### 10 common NoSQL use cases for modern applications [Get whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  Webpage #### NoSQL for financial services [View industry page](https://www.couchbase.com/use-cases/financial-services/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Wells Fargo URL: https://www.couchbase.com/customers/wells-fargo/ CUSTOMER STORIES ## Protecting 100% of transactions in real time Watch The Video   Partnered with AWS #### Industry [Financial Services](https://www.couchbase.com/use-cases/financial-services/) #### Use Cases [Caching and session management](https://www.couchbase.com/use-cases/session-management/) [Personalization and profiles](https://www.couchbase.com/use-cases/smart-personalization/) #### Key Features [SQL++/N1QL](https://www.couchbase.com/products/n1ql/) [Multi-dimensional scaling (MDS)](https://www.couchbase.com/multi-dimensional-scalability-overview/) [Cross data center replication (XDCR)](https://www.couchbase.com/products/xdcr/) [In-memory / Caching](https://www.couchbase.com/caching-comparison/) Watch The Video ### About Wells Fargo Wells Fargo, the world's second-largest bank by market cap and the fourth-largest in the U.S. by assets, uses FICO’s Falcon Fraud Manager and Couchbase’s NoSQL database for its fraud monitoring infrastructure. By applying machine learning to internal and third-party data, the bank adapts to sophisticated fraud attacks in real time. Today, 100% of transactions totaling 50+ million per day are processed for fraud in real time at less than 10 ms per operation. ### STORY HIGHLIGHTS - Now protects Debit PIN, Debit SIG, and Deposit vs. just Debit PIN - Processing 100% transactions in real time for fraud vs. 18% in previous system - 50M+ transactions per day vs. 4M+ in previous system - <10 ms for read or write operations for majority of transactions ### Key RESULTS 50M+ transactions per day <10MS for read or write operations 100% of transactions processed in real time > “We have a lot of data in Oracle, which is mainly used for reporting purposes. But the heart of the data – where the decisions are made – is in Couchbase because that is where high-performance throughput is needed.” > **Piyush Sharma**, Vice President, Wells Fargo ### Explore Related Resources -  Solution Brief #### Couchbase financial services solution [Get the brief](https://info.couchbase.com/rs/302-GJY-034/images/Financial-Services_Datasheet.pdf) -  Blog #### See how Couchbase customers are using AI and ML to fight financial fraud [Read the blog](https://www.couchbase.com/blog/couchbase-ai-ml-fraud-detection/) -  Webpage #### NoSQL for financial services [View industry page](https://www.couchbase.com/use-cases/financial-services/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ## Documents ### 10 Common NoSQL Use Cases for Modern Applications URL: https://www.couchbase.com/document/10-common-nosql-use-cases-for-modern-applications/ Over the last decade, there’s been explosive growth in the use of NoSQL databases to power mission-critical applications at large enterprises. This NoSQL use case guide walks you through the mega-trends and new business requirements that are driving NoSQL adoption, and it explains why NoSQL can do what relational databases can’t. It includes: - A deep dive into 10 top NoSQL use cases, including personalization, analytics, mobile apps, and IoT - The key business and technical requirements for each use case and how NoSQL addresses them - How 10 leading companies like Domino’s, PayPal, Tesco, Verizon, and FICO are using NoSQL [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) --- ### Achieve High-Performance AI Apps and Lower TCO URL: https://www.couchbase.com/document/achieve-high-performance-ai-apps-and-lower-tco/ To stand out in today’s marketplace, you need a data platform built for our AI world. Managing mission-critical workloads with speed and reliability is no longer enough – your database must also serve as a cost-effective foundation for advanced AI capabilities. Read this TCO brief to see how Couchbase’s operational data platform enables you to: - Control your costs with average data architecture savings of over 30% - Simplify your operations and cut complexity by consolidating infrastructure and services - Power your performance with sub-millisecond response times at peak workload - Accelerate your innovation with native vector search and seamless LLM integration - Sync your experience across regions and data centers, from cloud to edge [Get The Brief](https://info.couchbase.com/rs/302-GJY-034/images/1951%20-%20TCO%20Brief%20-%20Achieve%20High-Performance%20AI%20Applications%20and%20Lower%20TCO%20With%20Couchbase.pdf?version=0) --- ### Altoros DBaaS Benchmark: Couchbase Delivers Best TCO URL: https://www.couchbase.com/document/altoros-dbaas-benchmark-couchbase-delivers-best-tco/ Questions about how Couchbase Capella compares to MongoDB Atlas? We’ve got answers, including hard data from third-party experts. This benchmark report walks you through the process of how Altoros tested Capella and MongoDB Atlas head to head for throughput, latency, and scalability using the Yahoo! Cloud Serving Benchmark (YCSB). Their in-depth report includes a detailed analysis of how Capella: - Outperformed MongoDB Atlas across 4 typical workloads - Produced up to 13x higher throughput at 48% lower cost - Demonstrated flexible functionality and superior scalability [See The Results](https://info.couchbase.com/rs/302-GJY-034/images/Exec-Summary-Altoros-Dbaas-Benchmarks-Lowering-TCO.pdf) --- ### Comparing Vector Search Capabilities of MongoDB and Couchbase URL: https://www.couchbase.com/document/comparing-vector-search-capabilities-of-mongodb-and-couchbase-by-benchmarking-using-vectordbbench/ In the market for a high-performance, cost-efficient database for your AI-powered apps? Vector search is just one of many critical areas where Couchbase’s unified data platform measurably beats MongoDB™. This new vector search benchmark report compares Couchbase 8.0 and MongoDB 8.0 for recall, latency, and throughput using VectorDBBench, the standard benchmarking suite for vector workloads. Couchbase significantly outperformed MongoDB for both standard and large-scale datasets: - 100M vector dataset with 768 dimensions – Couchbase achieved higher throughput for all recall levels while providing higher levels and lower latencies - 1B vector dataset with 128 dimensions – Couchbase’s performance degraded only slightly, while MongoDB could no longer achieve any production-grade performance The report includes full details of the testing methodology, hardware setups, and workloads, plus a discussion of the results. [Get The Report](https://info.couchbase.com/rs/302-GJY-034/images/COU_1372%20-%208.0%20Benchmarks%20for%20Hyperscale%20Vector%20Search%20-%20WP.pdf) --- ### Couchbase Capella Security and Data Protection URL: https://www.couchbase.com/document/couchbase-capella-security-and-data-protection/ A recent survey found 90% of organizations struggle to enforce security policies for critical and sensitive data, even when security is a top priority. So, how do you plan to protect your company’s data in the cloud? This whitepaper shows how Couchbase Capella DBaaS provides a secure data environment with the highest level of data isolation, stringent access protections, and a locked down data plane infrastructure. Learn all about Couchbase’s: - Security policies, procedures, and best practices - Compliance standards and controls - Identity and access management - Organization data protection - Network and DevOps security [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/Capella-Security-and-Protection-Whitepaper.pdf) --- ### Couchbase vs. MongoDB: Dispelling NoSQL Misconceptions URL: https://www.couchbase.com/document/couchbase-vs-mongodb-dispelling-nosql-misconceptions/ This whitepaper debunks 5 lingering NoSQL myths by comparing Couchbase’s unified data platform with MongoDB. You’ll learn how Couchbase: - Supports SQL queries with SQL++, a powerful way to query JSON - Lets developers use their existing SQL skills to hit the ground running - Is a powerful multi-model database, not just a simple key-value store - Offers enterprise-grade security, including encryption, MFA, and more - Supports ACID transactions even across multi-document operations [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/1571_Couchbase%20vs.%20MongoDB%20%E2%80%93%20Dispelling%20NoSQL%20Misconceptions_en_WP.pdf?version=0) --- ### Couchbase vs. MongoDB: Real-Time Analytics Benchmarks URL: https://www.couchbase.com/document/couchbase-vs-mongodb-real-time-analytics-benchmarks/ In this report, you’ll see how: - Couchbase outperformed MongoDB with speeds that were 98x-158x faster - Couchbase executed 22 queries in 10.75 seconds, while MongoDB took over 46 minutes - MongoDB timed out in 8 of the queries, failing to return results after 5 minutes [Get The Report](https://info.couchbase.com/rs/302-GJY-034/images/1730_Capella%20Analytics%20Benchmark%20report_en_BMR.pdf?version=0) --- ### Couchbase vs. MongoDB: Vector Search Benchmarks URL: https://www.couchbase.com/document/couchbase-vs-mongodb-vector-search-benchmarks/ In the market for a high-performance, cost-efficient database for your AI-powered apps? Vector search is just one of many critical areas where Couchbase’s unified data platform measurably beats MongoDB™. This new vector search benchmark report compares Couchbase 8.0 and MongoDB 8.0 for recall, latency, and throughput using VectorDBBench, the standard benchmarking suite for vector workloads. Couchbase significantly outperformed MongoDB for both standard and large-scale datasets: - 100M vector dataset with 768 dimensions – Couchbase achieved higher throughput for all recall levels while providing higher levels and lower latencies - 1B vector dataset with 128 dimensions – Couchbase’s performance degraded only slightly, while MongoDB could no longer achieve any production-grade performance The report includes full details of the testing methodology, hardware setups, and workloads, plus a discussion of the results. [Get The Report](https://info.couchbase.com/rs/302-GJY-034/images/COU_1372%20-%208.0%20Benchmarks%20for%20Hyperscale%20Vector%20Search%20-%20WP.pdf) --- ### Database Advice Guide: A Developer's Guidebook URL: https://www.couchbase.com/document/database-advice-guide-a-developers-guidebook/ Navigating the complex world of databases can be daunting. With multiple platforms on the market, how do you choose the one that will be the secure, reliable foundation for your application's success? This comprehensive guide cuts through the noise, offering a virtual checklist to evaluate databases and make informed decisions. We dive deep into: - Relational vs. NoSQL: Understand the core differences and what each offers in terms of flexibility, scalability, and use cases - Performance metrics: Learn how to measure throughput and latency to ensure your database can handle growth - Data access options: Explore various query languages and how multi-model databases can streamline your data strategy - Cloud strategy: Weigh the benefits of self-management, containers, and Database-as-a-Service (DBaaS) in the cloud, and avoid vendor lock-in Stop wasting time scrolling through endless options. Get the clarity you need to select a database that will support your application for the long haul. Register now to download this virtual checklist. [View the document](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-Database-Advice-Guide.pdf) --- ### Datenbank-Ratgeber: Das Entwicklerhandbuch URL: https://www.couchbase.com/document/datenbank-ratgeber-das-entwicklerhandbuch/ Guten Tag, vielen Dank für Ihr Interesse [eBook herunterladen](https://info.couchbase.com/rs/302-GJY-034/images/1750_Database%20Advice%20Guide%20-%20Developers%20Guidebook_German_GD.pdf?version=0) --- ### ESG Showcase: Couchbase for Critical AI Applications URL: https://www.couchbase.com/document/esg-showcase-couchbase-for-critical-ai-applications/ Now that AI is a top priority, ESG has been asking executive IT decision-makers and tech leaders about their key AI business drivers and database strategies. In this ESG whitepaper, you’ll discover why businesses are focused on operational efficiency, customer experience, and innovation – and why 84% are actively implementing or evaluating new databases to support their AI applications. You’ll also learn why ESG says Couchbase’s operational data platform is uniquely suited to the complexities and performance needs of modern applications and AI workloads. Find out how Couchbase: - Fosters innovation by enabling real-time, personalized, and AI-driven applications - Delivers unmatched performance and cost efficiency for complex AI workloads - Consolidates operational, analytical, AI, and mobile data processing into one system - Supports offline-first mobile and edge apps that run anywhere, even with unreliable internet [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/ESG-Showcase-Couchbase-Apr-2025.pdf?version=0) --- ### ESG Technical Validation: Couchbase for AI Applications URL: https://www.couchbase.com/document/esg-technical-validation-couchbase-for-ai-applications/ This whitepaper from ESG explains how Couchbase’s unified developer data platform with AI services boosts developer productivity, reduces IT complexity, and cuts operational and management expenses. It includes: - A technical overview of Couchbase’s NoSQL database architecture - A breakdown of Couchbase’s simplified data modeling and schema migrations - A head-to-head evaluation of Capella against a top competitor [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/ESG-Technical-Validation-Couchbase-Capella-FINAL-Jan-2025.pdf?version=0) --- ### Guía de Consejos Para Bases de Datos: Manual Dev URL: https://www.couchbase.com/document/guia-de-consejos-para-bases-de-datos-manual-dev/ Gracias por descargar este documento. [Descargar el libro electrónico](https://info.couchbase.com/rs/302-GJY-034/images/2007_Spanish_Database_Advice_Guide_en_GD.pdf?version=0) --- ### Guia de Consultoria de Banco de Dados para Desenvolvedores URL: https://www.couchbase.com/document/guia-de-consultoria-de-banco-de-dados-para-desenvolvedores/ Gracias por descargar este documento. [Baixe o e-book](https://info.couchbase.com/rs/302-GJY-034/images/2007_Portuguese_Database_Advice_Guide_en_GD.pdf?version=0) --- ### How Couchbase Capella Helps Customers Lower TCO URL: https://www.couchbase.com/document/how-couchbase-capella-helps-customers-lower-tco/ 53% of Couchbase customers cut their database TCO by 50% or more. Learn how Capella’s unified data platform enhances flexibility, improves scalability and performance by: - Increasing productivity and shortening development cycles - Working with flexible JSON documents to store and query data - Using your existing SQL skills to query JSON documents - Choosing from preferred languages, frameworks, and tools - Adapting the data model as requirements change [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase-Capella-Helping-Customers-Lower-TCO.pdf) --- ### How to Choose a Database for Your Mobile Apps URL: https://www.couchbase.com/document/how-to-choose-a-database-for-your-mobile-apps/ When you’re choosing a mobile database, you know you need low latency, 100% uptime, and no internet dependency. But how do you sift through all the other available options and trade-offs to be sure you make the best choice? This evaluation guide and checklist compares 5 major mobile database players and walks you through crucial questions, including: - Does the database support the right platforms? - Can you control your database sync? - What querying options does your local database support? - Does the sync technology support multiple topologies? - Should you build or should you buy? [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) --- ### JSON Data Modeling Guide for Document Databases URL: https://www.couchbase.com/document/json-data-modeling-guide-for-document-databases/ Need a quicker, easier way to build AI-powered apps, but have a lot of questions about modeling data for JSON? This Data Modeling Guide is the perfect way to get up to speed fast. You’ll begin with JSON basics, then learn how to structure your data for efficient storage, querying, and updating in Couchbase. You’ll gain a thorough understanding of: - Different approaches for structuring data in documents - Different ways you can structure individual JSON documents - How to store your documents with a Couchbase SDK The guide covers schemaless data modeling, JSON design choices, key design, optimizations, additional resources, and much more. [Get The Guide](https://info.couchbase.com/rs/302-GJY-034/images/Data-Modeling-Guide-Whitepaper.pdf?version=0) --- ### Lowering TCO for Modern NoSQL Databases in AI Enterprises URL: https://www.couchbase.com/document/lowering-tco-for-modern-nosql-databases-in-ai-enterprises/ Lowering your NoSQL database TCO isn’t just about cutting costs, it's also a strategic way to fuel your AI-driven transformation. This whitepaper shows how Couchbase’s operational data platform can redirect more resources to your high-value AI apps by efficiently addressing common deployment, licensing, scaling, and management challenges. A head-to-head comparison with MongoDB and AWS DynamoDB illustrates how Couchbase's unmatched performance and cost-efficient architecture let you: - Deliver sub-millisecond latency for your AI workloads - Minimize operational complexity and management overhead - Consolidate database functions to reduce TCO by up to 50% - Use AI-ready features to minimize compute costs and accelerate development - Enhance scalability and control with hybrid deployment options [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/2000_Lowering%20Total%20Cost%20of%20Ownership%20%28TCO%29%20for%20Modern%20NoSQL%20Databases%20in%20AI-Driven%20Enterprises_en_WP.pdf?version=0) --- ### Migrating from Oracle to Couchbase: Get Started with NoSQL URL: https://www.couchbase.com/document/migrating-from-oracle-to-couchbase-get-started-with-nosql/ Need the speed and scalability of a NoSQL database, but daunted by the challenges of migration? Many innovative companies like AT&T, GE, and PayPal have already transitioned their critical web, mobile, and IoT applications to NoSQL, and we can help you do the same. Our relational to NoSQL whitepapers walk you through the migration process and show you how to: - Identify the right application to start with - Model your data and migrate it to JSON documents - Choose the best access pattern for your use case - Index your data for optimal query performance - Install your database, create clusters, and scale [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/Relational_NoSQL_GetStarted.pdf) --- ### Migrating from SQL Server to Couchbase: Get Started with NoSQL URL: https://www.couchbase.com/document/migrating-from-sql-server-to-couchbase-get-started-with-nosql/ Need the speed and scalability of a NoSQL database, but daunted by the challenges of migration? Many innovative companies like AT&T, GE, and PayPal have already transitioned their critical web, mobile, and IoT applications to NoSQL, and we can help you do the same. Our relational to NoSQL whitepapers walk you through the migration process and show you how to: - Identify the right application to start with - Model your data and migrate it to JSON documents - Choose the best access pattern for your use case - Index your data for optimal query performance - Install your database, create clusters, and scale [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/sql-server-whitepaper.pdf) --- ### Por Que NoSQL para Apps de IA? Guia de Arquitetura URL: https://www.couchbase.com/document/por-que-nosql-para-apps-de-ia-guia-de-arquitetura/ Obrigado por baixar este whitepaper. [Leia o artigo técnico](https://info.couchbase.com/rs/302-GJY-034/images/Why_NoSQL_Whitepaper_Portuguese.pdf?version=0) --- ### Pourquoi le NoSQL pour Apps IA? Guide Architecture URL: https://www.couchbase.com/document/pourquoi-le-nosql-pour-apps-ia-guide-architecture/ Merci pour votre intérêt. [Téléchargez l'eBook](https://info.couchbase.com/rs/302-GJY-034/images/COU_1337%20-%20Why%20NoSQL%20for%20AI-Powered%20Applications-Architect-French%20WP_v2%5B45%5D.pdf?version=0) --- ### S&P Global: Couchbase Expands Capella into AI Platform URL: https://www.couchbase.com/document/sp-global-couchbase-expands-capella-into-ai-platform/ You probably know Couchbase Capella DBaaS as the fully managed version of our database for flexible web, mobile, and IoT applications – but it’s actually a whole lot more. Based on our significant development efforts, S&P Global has recognized Capella as a full-fledged data and AI platform that pushes well beyond a managed database service. This S&P Global report includes their SWOT analysis of Capella and a review of some of our latest exciting technology innovations, including: - Native analytics support for operational JSON data - Vector search for running AI-powered applications - A free tier for developers to test new features - A full suite of end-to-end AI services [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/S%26P%20Global%20Market%20Intelligence%20-%20Capella%20from%20managed.pdf?version=0) --- ### The 2026 CIO AI Survey: Racing to Ride the AI Wave URL: https://www.couchbase.com/document/the-2026-cio-ai-survey-racing-to-ride-the-ai-wave/ This survey explains why: - Only 36% of organizations have a high-performance database that can manage unstructured data at high speed - Only 28% can scale data processing to meet immediate needs without unnecessary spending - Only 25% have a consolidated architecture that prevents AI apps from accessing multiple versions of data [Get The Survey](https://info.couchbase.com/rs/302-GJY-034/images/COU_1470_CIO_Survey_Report_2025_and_Infographic.pdf) --- ### The Great NoSQL Showdown: Couchbase vs. MongoDB URL: https://www.couchbase.com/document/the-great-nosql-showdown-couchbase-vs-mongodb/ This whitepaper makes it easy to compare two leading contenders, Couchbase’s unified developer data platform and MongoDB™. It includes: - Data organization – Couchbase makes migration easier and gives greater control over data - Query language – Couchbase uses SQL++, but MongoDB has a proprietary query language - Performance and scalability – Only Couchbase scales seamlessly with blazing-fast speeds - Mobile and edge capabilities – Couchbase offers industry-leading innovation, while MongoDB is sunsetting its mobile support - Real-time analytics and AI readiness – Couchbase natively supports critical analytics and AI capabilities [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/1548_The%20Great%20NoSQL%20Showdown_en_WP_Final.pdf?version=0) --- ### The NoSQL Showdown: Couchbase vs. MongoDB URL: https://www.couchbase.com/document/the-nosql-showdown-couchbase-vs-mongodb/ In this webcast, we compare the two offerings with a thorough discussion of: - Platform features – The most important similarities and differences - Performance contrasts – How Couchbase delivers faster reads and writes at scale - Scalability – Why Couchbase’s architecture scales more smoothly and efficiently - Memory management – How Couchbase optimizes memory use to boost speed and cut costs - Query language differences – Couchbase’s familiar SQL++ versus MongoDB’s proprietary language - Mobile sync – 10+ years for Couchbase vs. Atlas Device Sync end-of-life path [View The Webcast](https://www.youtube.com/watch?v=n9ZVtMAHN-E) --- ### The Operational Data Platform for AI URL: https://www.couchbase.com/document/the-operational-data-platform-for-ai/ Businesses can’t wait to put the promise of AI-powered apps and agents into action. But architects are struggling to address critical issues such as scattered data, data security, and limited experience. This whitepaper explains how Couchbase Capella’s operational data platform helps address your toughest AI challenges in one place by seamlessly integrating four key service areas: - Transactional services – Support ACID transactions, provide data model and data access flexibility, and deliver global high availability - Mobile edge services – Guarantee your mobile, IoT, and edge applications are always on and sync them automatically - AI services – Directly access cutting-edge AI capabilities, including model hosting, vectorization, and an AI agent catalog - Analytics services – Enable real-time data analysis by connecting operational and analytical workloads [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/1294_the%20developer%20data%20platform%20built%20for%20AI_en_WP.pdf?version=0) --- ### The State of Enterprise AI Development URL: https://www.couchbase.com/document/the-state-of-enterprise-ai-development/ What happens when the ambitious promises of AI run into the real-world challenges of performance, scalability, flexibility, and cost? UserEvidence surveyed over 600 product, engineering, data, and AI professionals to learn how their businesses are tackling AI implementation and agentic applications. Their independent report found that: - 62% of organizations are already using GenAI in active projects or proofs of concept - 66% plan to deploy AI agents within a year, driven by FOMO and competitive pressure - Short-term priorities may create substantial growing pains down the road The report also reveals why businesses may be overconfident about their ability to address the riskiest issues of data and AI. Learn why a unified operational data platform is the secret to faster, easier, and more scalable AI innovation now and in the future. [Get The Report](https://info.couchbase.com/rs/302-GJY-034/images/COU_1470_State_of_Enterprise_A_Development_and_Infographic.pdf) --- ### Why NoSQL for AI Apps: An Architect's Guide URL: https://www.couchbase.com/document/why-nosql-for-ai-apps-an-architects-guide/ Companies are shifting to cloud-native, scalable databases to meet the growing demands of their customers. In this guide, you’ll discover how enterprises leverage distributed NoSQL databases to improve performance, scalability, and operational efficiency. What you’ll learn: - Why NoSQL is ideal for modern applications like web, mobile, IoT, and AI - How DBaaS simplifies database management with rapid setup, easy scaling, and security automation - Real-world use cases of mission-critical applications for leading enterprises - Key benefits of adopting a distributed, multicloud database solution Discover how you can transform your approach to database management. [Get The Guide](https://info.couchbase.com/rs/302-GJY-034/images/Why_NoSQL_Architect_Guide_Whitepaper.pdf) --- ### Why NoSQL for AI-Powered Apps: A Developer's Guide URL: https://www.couchbase.com/document/why-nosql-for-ai-powered-apps-a-developers-guide/ App users are hungry for AI features, so many developers are exploring NoSQL databases as a faster way to achieve high performance and innovation while cutting complexity and cost. Our in-depth developer’s guide to NoSQL for AI-powered apps explains the critical differences between NoSQL and relational databases. It walks you through: - 5 key advantages of NoSQL, including support for mobile and ACID - Benefits of multiple data access methods, including AI vector search - How NoSQL supports SQL developers with added flexibility - Why NoSQL is best for high performance and reliable sync at scale [Get The Paper](https://info.couchbase.com/rs/302-GJY-034/images/Why-NoSQL-Databases-Developers-Guide-Whitepaper.pdf?version=0) --- ## General ### Capella Supplement URL: https://www.couchbase.com/capella-supplement/ ## Capella Supplement  **Last updated:** August 14, 2025 ### Capella Supplement This Capella Supplement applies to Customer’s use of the Cloud Service. This Supplement and any applicable Order are governed by the MSA between Customer and Couchbase. Capitalized terms used, but not defined in this Supplement, have the meanings given to them in the MSA. **1. Definitions. **Capitalized terms used herein shall have the following definitions: **“Clusters”** mean any database deployments in the Cloud Service. **“Cloud Control Plane”** means the user interface of the Cloud Service. **“Cloud Environment” **means the infrastructure-as-a-service cloud environment provided by a third-party cloud service provider in which the Cloud Service may be deployed by Customer. **“DPA”** means the Couchbase Capella Data Processing Addendum available at [https://www.couchbase.com/capella-data-processing-addendum/](https://www.couchbase.com/capella-data-processing-addendum/) (or any successor location), as updated from time to time. **2. Access and Use of the Cloud Service. **2.1 Subject to Customer’s compliance with the Agreement, Couchbase grants to Customer and Customer’s Authorized Users a limited, non-exclusive, revocable, non-transferable, non-sublicensable, and non-assignable right to use the Cloud Service and the Documentation within the service plan purchased, solely for the internal use of Customer and, to the extent expressly authorized by Couchbase in writing, Customer’s Affiliate(s); provided, Customer shall remain fully responsible for its Affiliates’ compliance with the Agreement. Couchbase may provide upgrades, patches, enhancements, updates, or fixes for the Cloud Service and the Documentation, all of which shall be subject to the Agreement. 2.2 Use of the Cloud Service requires Customer and/or each Authorized User to create a user account and provide a username, password, and/or other account credentials (“**Registration Information**”). By providing Registration Information, Customer and any Authorized Users consent to receive email communications from Couchbase. Customer shall notify Couchbase immediately of any unauthorized use. Couchbase reserves the right, but is not required, to reset or terminate any Registration Information if Couchbase suspects unauthorized access or use. Customer is responsible for the use of the Cloud Service by Authorized Users and any other person(s) to whom Customer has given access to the Cloud Service, even if Customer did not authorize such use. **3. Customer Obligations **3.1 Customer agrees that to use the Cloud Service, Customer is responsible for: (i) selecting a Cloud Environment; (ii) protecting the confidentiality and security of all Registration Information, including by properly configuring any Third-Party Services; (iii) implementing and maintaining appropriate technical and security measures to protect Customer Content against accidental or unlawful destruction, loss, alteration, disclosure, or access; (iv) not interfering with and, if necessary, enabling Cloud Service updates to ensure Customer uses a current version of the Cloud Service; (v) implementing and maintaining appropriate configurations of the Cloud Service, including to enable the backup services and disaster recovery features; (vi) properly securing and maintaining any Customer system connected to the Cloud Service (including through the regular rotation of access keys and other industry-standard steps to preclude unauthorized access); (vii) any application or service that Customer makes available to its end users that interacts with or has access to the Cloud Service; and (viii) notifying Couchbase immediately if Customer believes there has been unauthorized access to or use of the Cloud Service.3.2 Except as otherwise expressly permitted in this Supplement, Customer shall not, shall not attempt to, and shall not permit any party (including any Authorized User) to circumvent, interfere with, abuse, penetration test, or endanger the operation or security of the Cloud Service. **4. Security.** Couchbase will implement and maintain appropriate technical and organizational security measures. Current technical and organizational security measures are described at Annex B of the DPA. **5. Customer Content. **5.1 Customer grants to Couchbase a limited, non-exclusive, royalty-free, worldwide right and license to use, display, host, copy, process, archive, and transmit any and all Customer Content or other data provided by Customer in connection with Support (“**Support Content**,” together with Customer Content, “**Service Content**”) to provide and improve the Cloud Service in accordance with the Agreement. Customer represents and warrants and shall ensure that it has the right to provide such right and license and that neither the Service Content itself nor its use by Couchbase for purposes under the Agreement shall violate any applicable law or otherwise violate any third-party rights, including intellectual property rights and privacy rights. 5.2 Customer represents and warrants that it shall not transmit to Couchbase: (i) protected health information as defined under the Health Insurance Portability and Accountability Act or similar laws unless Customer and Couchbase have entered into an appropriate Business Associate Agreement (“**BAA**”), in which case such BAA is hereby incorporated by reference; or (ii) data that requires additional security measures not provided for under the Agreement until the Parties have executed an applicable agreement providing for such measures. If any such Service Content is inadvertently transmitted to Couchbase, Customer acknowledges and agrees that it shall cooperate with Couchbase to securely delete such Service Content. 5.3 With respect to any Personal Data (as defined in the DPA) processed by Couchbase in connection with providing the Cloud Service, Couchbase shall comply with the DPA. Couchbase may collect certain registration and usage data about Customer’s (and Authorized Users’) use of the Cloud Service. With respect to any Personal Data obtained by Couchbase as a controller, Couchbase shall comply with the Couchbase Privacy Policy. **6. Feedback. **For purposes of the Cloud Service, Feedback includes data that Couchbase derives or generates from Customer’s use (including usage data in anonymized and aggregated form) of the Cloud Service. Such anonymized and aggregated usage data does not constitute Customer’s Confidential Information. **7. Cloud Service Fees. **7.1.** Fees. **Customer may select a service plan for the Cloud Service via an Order, by issuing a purchase order (“**PO**”) compliant with the MSA, or other methods made available by Couchbase, and shall pay Couchbase applicable Fees for the Cloud Service in accordance with the Fees, Payment Terms and Taxes Section of the MSA and the description of fees and charges available at https://www.couchbase.com/CapellaServiceFees/ (or any successor location), as updated from time to time, which is incorporated by reference herein. 7.2.** Calculation of Fees. **Couchbase calculates and invoices Fees based on: (i) Customer’s metered use of the Cloud Service as described on the Customer’s Cloud Control Plane; (ii) as agreed between Couchbase and Customer in an applicable Order; or (iii) as applicable, Couchbase’s then-current list prices. Couchbase reserves the right to increase its fees and charges for On-Demand Credits (as defined in the description of fees and charges) with at least thirty (30) days’ prior notice provided electronically through the Cloud Service or comparable means. Customer shall be responsible for and pay any Fees arising out of any usage of On-Demand Credits under its accounts, as set forth in the Agreement. 7.3.** Credit Card Billing.** If Customer elects monthly billing by credit card or another payment method accepted by Couchbase, Customer authorizes Couchbase to charge applicable monthly fees for its Cloud Service usage to that credit card or other payment method. In the event of a failed payment, Couchbase may attempt to re-process the payment multiple times. If Customer has not provided a backup payment method(s) and Customer fails to provide payment, or if all payment methods in Customer’s account fail, Couchbase may suspend Customer’s Cloud Service access pursuant to Section 9 (Suspension of the Cloud Service). In the event of a chargeback initiated by Customer, Couchbase reserves the right to immediately suspend or terminate Customer’s account and pursue any outstanding amounts due, including fees incurred by Couchbase as a result of the chargeback. **8. Support and Service Level Agreement. **Couchbase will (i) provide Support pursuant to the service plan selected by Customer through the Cloud Control Plane or in an Order and paid for by Customer, and (ii) use commercially reasonable efforts to meet or exceed the service levels for Customer’s service plan set forth in the service level agreement available at [https://www.couchbase.com/CapellaSLA](https://www.couchbase.com/CapellaSLA), as updated from time to time (“**Service Level Agreement**”). For prepaid Credits (as defined in the description of fees and charges), associated Support expires at the earlier of the consumption or expiration of the prepaid Credits. For On-Demand Credits, Support is available for so long as Customer pays for the On-Demand Credits and expires upon consumption of the On-Demand Credits. In connection with Support, Couchbase may receive performance and operational data regarding technical operations of the Cloud Service. Couchbase will only use such data to provide the Cloud Service and Support and in aggregate form to improve the Cloud Service.  **9. Suspension of the Cloud Service. **In addition to the termination provisions in the MSA and notwithstanding anything to the contrary in the Agreement, Couchbase may suspend or terminate access to the Cloud Service: (i) immediately without notice if necessary to preserve Couchbase’s rights or Couchbase reasonably determines that Customer or any Authorized User of the Cloud Service threatens the security, integrity or availability of the Cloud Service, or otherwise breaches applicable laws or regulations; (ii) immediately without notice if Service Content or Customer’s use of the Cloud Service exposes Couchbase or its partners to third-party liability and, in such case, Couchbase may delete any Service Content (including back up data) relating to such account after providing reasonable notice; or (iii) on written notice if Customer fails to comply with the Fees, Payment Terms and Taxes Section of the MSA or the Cloud Service Fees Section herein. Additionally, Couchbase may suspend Cloud Service access for any modifications or other scheduled maintenance. If commercially feasible, Couchbase will provide advance notice of any such suspension and limit any suspension to the minimum extent and duration required. Customer will remain responsible for all Fees and charges Customer has incurred up to and during any period of suspension of the Cloud Service and will not be entitled to any credit or refund. Couchbase will use commercially reasonable efforts to restore Customer’s access to the Cloud Service promptly following resolution of the cause of Customer’s suspension. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### CCPA Do Not Sell My Personal Information URL: https://www.couchbase.com/myccpadata/ ## CCPA Do Not Sell My Personal Information --- ### CData partner page URL: https://www.couchbase.com/partners/cdata/ ## Seamless Data Integration with CData and Couchbase Unlock real-time access to Couchbase data across your tech stack with CData's robust connectivity solutions. [Connect Capella with CData Connect Cloud](https://www.couchbase.com/blog/cdata-connect-cloud-for-couchbase-capella/)  ### Trusted by the world's largest companies - https://www.couchbase.com/customers/bublup/ - https://www.couchbase.com/customers/carrefour/ - https://www.couchbase.com/customers/foundries-io/ - https://www.couchbase.com/customers/gannett/ - https://www.couchbase.com/customers/lotum/ - https://www.couchbase.com/customers/revolut/ - https://www.couchbase.com/customers/seenit/ - https://www.couchbase.com/customers/gannett/  Blog ### Enhancing Couchbase Analytics with Power BI using CData [Read the blog](https://www.couchbase.com/blog/extend-couchbase-analytics-with-power-bi-using-cdata/) ### Couchbase and CData integrations CData provides comprehensive drivers and connectors that enable real-time access to Couchbase data from various BI, analytics, ETL, and custom applications. #### Robust Data Connectivity+ Full-featured Couchbase data connectivity with robust authentication and security capabilities. [Learn more](https://www.cdata.com/drivers/couchbase/)  #### Real-Time BI Integration+ Real-time integration of Couchbase data with BI tools like Power BI, Tableau, and Excel. [Explore Integrations](https://www.cdata.com/data/integration/couchbase/)  ### Couchbase and CData serve a range of industries From finance to retail, organizations leverage CData's connectors to harness the full potential of Couchbase data. - ### Financial Services Secure and real-time data access for analytics and reporting. [Learn more](https://www.couchbase.com/use-cases/financial-services/) - ### Retail Enhanced customer insights through integrated data platforms. [Learn more](https://www.couchbase.com/use-cases/retail-and-ecommerce/) - ### Healthcare Streamlined data integration for improved patient care analytics. [Learn more](https://www.couchbase.com/use-cases/healthcare/) - ### Manufacturing Optimized operations through real-time data connectivity. [Learn more](https://www.couchbase.com/use-cases/manufacturing-and-logistics/) -  > "CData's connectors have revolutionized our data integration processes, making Couchbase data more accessible than ever." > **Jane Doe**, CTO at TechCorp ### Explore related resources -  Webpage #### Cdata drivers for Couchbase connectivity [Learn more](https://www.cdata.com/drivers/couchbase/?utm_source=Couchbase&utm_medium=partner) -  Webpage #### Automate data pipelines to Couchbasee [Try for free](https://www.cdata.com/sync/to/couchbase/?utm_source=Couchbase&utm_medium=partner) -  Video #### SaaS data connectivity for Couchbase See example [See All Resources](https://www.couchbase.com/resources/) #### What applications can I connect to Couchbase using CData?+ CData supports integration with BI tools like Power BI, Tableau, Excel, and more. #### Is real-time data access possible with CData connectors?+ Yes, CData provides real-time connectivity to Couchbase data across various platforms. #### Are there security features in place for data integration?+ CData's connectors offer robust authentication and security capabilities for secure data access. #### Can I use CData connectors with cloud-based applications?+ Absolutely, CData supports cloud-to-cloud integration, including with Couchbase Capella. #### Is there support for low-code/no-code platforms?+ Yes, CData Connect Cloud enables integration with platforms like Microsoft Power Apps #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Cloud NoSQL Database Comparison URL: https://www.couchbase.com/nosql-database-cloud-comparison/ ## NoSQL Cloud Database Comparison Compare cloud database offerings from top NoSQL competitors [Try Free](https://cloud.couchbase.com/sign-up/) [Benchmark report](https://info.couchbase.com/rs/302-GJY-034/images/Exec-Summary-Altoros-Dbaas-Benchmarks-Lowering-TCO.pdf)  REPORT ### Compare the performance, versatility, and ease of development across database providers [Get The Report](https://info.couchbase.com/rs/302-GJY-034/images/Exec-Summary-Altoros-Dbaas-Benchmarks-Lowering-TCO.pdf) FEATURES ### Compare Couchbase to its closest competitors What's includedBuilt-in session caching for performance at scaleSemantic caching for AI modelsAI model hosting with NVIDIABuilt-in conversion of unstructured data to vectorsTracking AI agent interactionsBillion-scale vector searchMemory-first replication and syncProgrammatic key-value accessActive-active clusteringSQL query with joinsPatented distributed ACID transactions for JSONIndex service scalingFull-text searchEventing serviceMulti-dimensional scalingEmbeddable mobile DBMSPeer-to-peer syncTime-series dataColumnar storageReal-time analytics, dedicated engineMultisource, zero ETL for JSONWrite-back to operational databaseCouchbaseMongoDBDynamoDBExtra costExtra costRedisCosmos DBDataStaxOracle CUSTOMERS ### What customers are saying  -  -    > “Couchbase is the beating heart of our payment data and of all the functionality we provide to our customers.” > **Stuart Brand**, Platform Engineering Manager, BR-DGE 88% faster time to market with new integrations [Read Customer Story](https://www.couchbase.com/customers/br-dge/)  > “We penetrate more than 95% of households, so we need to have a good frontline sales application to be able to manage the orders and deliver products.” > **Madhav Mekala**, Director of Mobile App Development, PepsiCo 30K users [Read Customer Story](https://www.couchbase.com/customers/pepsico/) ### Compare Couchbase vs. MongoDB Couchbase excels in ease of use, versatility, scalable performance, and mobile. [Find Out How](https://www.couchbase.com/comparing-couchbase-vs-mongodb/) ### Explore related resources -  WHITEPAPER #### Couchbase Capella™ architecture overview [Learn the architectural benefits](https://info.couchbase.com/rs/302-GJY-034/images/Capella_Architecture_Overview.pdf) -  WHITEPAPER #### Altoros benchmark: Compare Couchbase Capella and MongoDB™ Atlas [See the winning results](https://info.couchbase.com/rs/302-GJY-034/images/Exec-Summary-Altoros-Dbaas-Benchmarks-Lowering-TCO.pdf) -  WHITEPAPER #### Couchbase Capella™ security and data protection [Get enterprise-grade security](https://info.couchbase.com/rs/302-GJY-034/images/Capella-Security-and-Protection-Whitepaper.pdf) [See All Resources](https://www.couchbase.com/resources) FAQ ### NoSQL cloud database comparison FAQ Get quick answers about key NoSQL cloud database features to help you identify the right solution for your needs. #### What is the best NoSQL database for enterprise?+ Couchbase leads enterprise NoSQL with SQL++ querying, multicloud deployment, mobile/edge sync, and built-in vector search – capabilities that MongoDB and DynamoDB don't fully match. #### How does MongoDB compare to DynamoDB?+ MongoDB offers a flexible document model with rich querying; DynamoDB prioritizes speed and AWS-native scalability but has limited query flexibility and no multicloud support. #### Does DynamoDB support SQL queries?+ DynamoDB offers PartiQL, a SQL-compatible language, but lacks full JOIN support and complex query capabilities. Couchbase and MongoDB both offer richer query languages natively. #### Which NoSQL database supports multicloud?+ Couchbase runs across AWS, Azure, and GCP with no vendor lock-in. MongoDB Atlas supports multicloud clusters. DynamoDB is AWS-only with no native multicloud deployment option. #### Is Couchbase better than MongoDB?+ Couchbase outperforms MongoDB on TCO, mobile/edge support, and vector search at billion-scale. MongoDB has a larger developer community and broader ecosystem of third-party tools. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Compare Couchbase vs CouchDB URL: https://www.couchbase.com/comparing-couchbase-vs-couchdb/ ## Couchbase vs. CouchDB The names are similar, but there are vital differences in capabilities, performance, and support [Try Couchbase](https://cloud.couchbase.com/sign-up/) [Get NoSQL benchmark](https://info.couchbase.com/rs/302-GJY-034/images/Altoros-Benchmark-Performance-Evaluation-NoSQLDatabases.pdf)  Report ### See how Atlas and Capella compare in the DBaaS performance report [Get It Now](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) CHALLENGES ### Apache CouchDB vs. Couchbase While the name is similar, CouchDB fails to deliver the same functionality and high performance as Couchbase. Customers who switch to Couchbase usually mention CouchDB’s lack of data consistency, speed, and support for development tools. - Challenge #1 ### Ensure data consistency CouchDB instances carry different information that must be reconciled, introducing points of failure. [Learn more](https://www.couchbase.com/transactions/) - Challenge #2 ### Query capabilities and speed CouchDB functions as a pure document store, which limits querying and slows down performance. [Learn more](https://www.couchbase.com/use-cases/application-performance/) - Challenge #3 ### Support for development tools CouchDB is an open source project with a rigid environment and limited support. [Learn more](https://www.couchbase.com/use-cases/developer-productivity/) FEATURES ### Feature set: Couchbase vs. CouchDB Developer agilityData modelsConsistencyReplicationLockingQuery languageSecondary indexesNotificationsServicesCouchbase ServerJSON document, key-valueStrong, including distributed ACID transactionsMaster-masterOptimistic and pessimisticYes, SQL++ (SQL for JSON)YesYes, database change protocol / eventing serviceData, query, index, full-text search, analytics, eventing, backup, mobile syncApache CouchDBJSON document, key-valueEventualMaster-master by default with optional clustering for quorum writes and readsOptimistic with modified MVCCYes, using a limited find API derived from MongoDB™YesYes, changes feedsData, query, index CUSTOMERS ### What customers are saying  -  -    > "We found that the replication technology across data centers for Couchbase was superior, especially for large workloads." > **Claus Moldt**, CIO, FICO <1 ms response times 24x365 application uptime [Read Customer Story](https://www.couchbase.com/customers/fico/) [See all stories](https://www.couchbase.com/customers/)  > “With less than half the servers, we can increase performance and gain a much better scalable architecture.” > **Amir Ish-Shalom**, Sr. Director of Operations, Viber 15 billion call and message events/day 60% reduction in total servers [Read Customer Story](https://www.couchbase.com/customers/viber/) [See all stories](https://www.couchbase.com/customers/) ### From CouchDB to Couchbase: Know Why? Couchbase excels over CouchDB: Caching, JSON, SQL++, DBaaS, Mobile Sync, & more. [Why Couchbase](https://docs.couchbase.com/server/current/introduction/why-couchbase.html) Resources ### Learn more about how Couchbase compares to CouchDB -  Documentation #### Run your first SQL++ query [Learn how](https://docs.couchbase.com/server/current/getting-started/try-a-query.html) -  Whitepaper #### High-performance applications with distributed caching [Read now](https://info.couchbase.com/rs/302-GJY-034/images/High_Performance_With_Distributed_Caching_Couchbase.pdf) -  Concept #### What is an in-memory database? [Dive in](https://www.couchbase.com/resources/concepts/in-memory-database/) [See All Resources](https://www.couchbase.com/resources?content=customer_usecases) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Compare Couchbase vs. MongoDB™ URL: https://www.couchbase.com/comparing-couchbase-vs-mongodb/ ## Couchbase vs. MongoDB™: Performance & Scalability Compared Why businesses are switching from MongoDB to Couchbase – discover the advantages. [Compare Now](https://info.couchbase.com/rs/302-GJY-034/images/1548_The%20Great%20NoSQL%20Showdown_en_WP_Final.pdf?version=0) [Try free](https://www.couchbase.com/downloads/)  Report ### See how Atlas and Capella compare in the DBaaS performance report [Get It Now](https://info.couchbase.com/rs/302-GJY-034/images/Exec-Summary-Altoros-Dbaas-Benchmarks-Lowering-TCO.pdf) CHALLENGES ### MongoDB vs. Couchbase: Performance, scalability & deployment challenges Customers migrating from MongoDB to Couchbase – whether on premises or in the cloud – frequently encounter performance bottlenecks, scaling issues, and integration challenges. Couchbase versus MongoDB benchmark comparisons reveal that MongoDB often struggles with high-performance workloads as data volume grows, requiring additional tools to achieve full functionality. Businesses also report difficulties with mobile deployments and the limitations of MongoDB’s proprietary query language, making it harder to optimize database performance efficiently. - Challenge #1 ### AI-powered applications MongoDB provides limited and slow vector search. Couchbase gives agents a full AI Data Plane at scale.  [Learn about AI Data Plane](https://www.couchbase.com/products/ai-services/) - Challenge #2 ### Performance at scale MongoDB’s performance degrades rapidly as the cluster size or number of users increases. [Compare now](https://info.couchbase.com/rs/302-GJY-034/images/CBvM_Scale_out%20_High_availability.pdf) - Challenge #3 ### Multi-region deployments MongoDB provides limited replication compared to Couchbase’s active-active, in-memory architecture. [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/CBvM_Scale_Out_Global_Deployment.pdf) - Challenge #4 ### An unfamiliar query language MongoDB's proprietary query language is far more complex and less well known than SQL. [Compare queries](https://info.couchbase.com/rs/302-GJY-034/images/CBvM_Query.pdf) - Challenge #5 ### Mobile and edge computing MongoDB has no solution. Couchbase Mobile is the first and leading NoSQL mobile database. [Discover mobile solutions](https://www.couchbase.com/comparing-couchbase-vs-mongodb-mobile/) - Challenge #6 ### Limited analytics offering For scalable, real-time analytics, MongoDB customers need to export to another platform. [Learn about analytics](https://www.couchbase.com/products/analytics/) FEATURES ### Key features of Couchbase vs. MongoDB What's includedJSON flexibilityBuilt-in cache for millisecond responses at scaleSchema flexibilityHorizontal scalingAutomatic replicationAI model hosting with NVIDIABuilt-in RAG pipeline automationMobile, edge, and peer-to-peer syncSQL++Native full-text searchXDCR master-master replicationAutomatic shardingMasterless shared-nothing architectureACID transactionsMulti-dimensional scalingVector search on mobileReal-time analytics engineMultisource, zero-ETL ingestionWrite-back, real-time analytics to source clusterCouchbaseMongoDBBSONLucene-based and only available in Atlas ### Dispelling NoSQL misconceptions Discover why Couchbase outperforms MongoDB for modern enterprise needs. [Get Now](https://info.couchbase.com/rs/302-GJY-034/images/1571_Couchbase%20vs.%20MongoDB%20%E2%80%93%20Dispelling%20NoSQL%20Misconceptions_en_WP.pdf?version=0) Code Snippet ### Comparison of equivalent queries in Couchbase SQL++ and MongoDB's MQL SQL++ (SQL for JSON) > Query /* equivalent to the Mongo example */ SELECT SUM(value * volume) AS val, symbol FROM db.stocks WHERE symbol IN ( "AAPL", "GOOG" ) AND value > 0 GROUP BY symbol ORDER BY val DESC, symbol ASC PL/SQL > Query // equivalent to the SQL++ example db.stocks.aggregate([ { "$match": { "$and": [ {"symbol": { "$in": [ "AAPL", "GOOG"]}}, { "value": { "$gt": 0 }}]}}, { "$group": { "_id": { "symbol": "$symbol" }, "sum(value * volume)": { "$sum": { "$multiply": [ "$value", "$volume"]}}}}, { "$project": { "_id": 0, "sum(value * volume)": "$sum(value * volume)", "symbol": "$_id.symbol"}} { "$sort": { "sum(value * volume)": -1, "symbol": 1 }}]}) CUSTOMERS ### What customers are saying  -  -  -    > “We see very consistent 500 microsecond response times from Couchbase even at very large scale.” > , Technical Lead, Cisco 100B+ user sessions per year 500 microsecond response times [Read Customer Story](https://www.couchbase.com/customers/cisco/)  > "We found that the replication technology across data centers for Couchbase was superior, especially for large workloads." > **Claus Moldt**, CIO, FICO <1 ms response times 24x365 application uptime [Read Customer Story](https://www.couchbase.com/customers/fico/)  > “With less than half the servers, we can increase performance and gain a much better scalable architecture.” > **Amir Ish-Shalom**, Sr. Director of Operations, Viber 15 billion call and message events/day 60% reduction in total servers [Read Customer Story](https://www.couchbase.com/customers/viber/) Resources ### Learn more about how Couchbase compares to MongoDB -  WHITEPAPER #### Couchbase Capella vs. MongoDB Atlas – Altoros benchmark study [Get executive summary](https://info.couchbase.com/rs/302-GJY-034/images/2023-NoSQL-DBaaS_Couchbase-Capella-and-MongoDB-Atlas.pdf) -  BLOG #### Couchbase is 350x faster at vector search than MongoDB at 1B scale [Read the blog](https://www.couchbase.com/blog/couchbase-8-hyperscale-ai/) -  VIDEO #### Migrating from MongoDB Atlas Device Sync to Couchbase Mobile Watch now [See All Resources](https://www.couchbase.com/resources/) FAQ ### Couchbase vs. MongoDB FAQ Get quick answers about how Couchbase and MongoDB compare in terms of performance, scalability, and more. #### Is Couchbase faster than MongoDB?+ Couchbase outperforms MongoDB on throughput and latency in independent benchmarks, including YCSB testing, due to its memory-first architecture and built-in caching layer. #### How does Couchbase vector search compare?+ Couchbase Hyperscale Vector Index achieves 700+ QPS at billion-vector scale. MongoDB Atlas returned 2 QPS with 40-second latency in the same VectorDBBench test conditions. #### Does Couchbase support SQL like MongoDB?+ Couchbase uses SQL++, a superset of SQL that supports JOINs, aggregations, and complex queries on JSON. MongoDB uses a proprietary query language with no native JOIN support. #### Is Couchbase cheaper than MongoDB?+ Couchbase typically delivers lower TCO than MongoDB through built-in caching, fewer required add-ons, and more efficient cluster sizing, reducing infrastructure and licensing costs. #### Does Couchbase have mobile support?+ Yes. Couchbase includes Couchbase Lite and Capella App Services for offline-first mobile and edge apps. MongoDB deprecated Atlas Device Sync in 2024, leaving mobile users without a replacement. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Compare Couchbase vs. Oracle URL: https://www.couchbase.com/comparing-couchbase-vs-oracle/ ## Oracle Replacement: Make the Switch to Couchbase Couchbase is replacing Oracle to improve performance, increase flexibility, and reduce costs. [Download Now](https://www.couchbase.com/downloads/) Learn how to modernize  Whitepaper ### Moving from relational to NoSQL [Read Now](https://info.couchbase.com/rs/302-GJY-034/images/Relational_NoSQL_GetStarted.pdf) CHALLENGES ### Top 3 reasons for choosing Couchbase over Oracle Enterprise customers are replacing relational databases with Couchbase’s modern NoSQL databases to power their modern applications with greater agility and better performance at a lower cost. - Challenge #1 ### Expensive and difficult to scale Oracle costs 10-40x more with complex per-core licensing for servers with many cores. [Learn more](https://www.couchbase.com/resources/concepts/database-scalability/) - Challenge #2 ### Lack of data flexibility Oracle makes agile development more difficult, leading to slowdowns and downtime. [Learn more](https://www.couchbase.com/blog/json-database/) - Challenge #3 ### Missing RDBMS features in NoSQL Oracle has a hard time delivering low-latency performance for customer-facing applications. [Learn more](https://www.couchbase.com/blog/relational-vs-non-relational-database/) FEATURES ### Key features of Couchbase vs. Oracle What's includedSQLACID transactionsSchema flexibilityHorizontal scalingAutomatic replicationBuilt-in cachingMulti-model supportMobile and edge syncAutomatic shardingMulti-dimensional scalingDatabase logicREST management APICouchbaseEventing, UDFOracleLimited native sharding, complexSprocs, triggers, views CUSTOMERS ### Success stories: From Oracle to Couchbase  -  -  -    > “Couchbase was able to embrace with us our vision to the cloud, and that we wanted to operate data stores directly on PaaS.” > **Vincent Bersin**, Unit Manager, NoSQL Solutions, Amadeus 20 million operations per second < 2.5 ms response times [Read Customer Story](https://www.couchbase.com/customers/amadeus/) [See all stories](https://www.couchbase.com/customers/)  > “For many years, we wanted a data store where we could go from the Java object right into the database without a big translation and overhead. This is it.” > **Thomas Vidnovic**, Solutions Architect, Marriott 4,000 transactions per second 30M+ documents [Read Customer Story](https://www.couchbase.com/customers/marriott/) [See all stories](https://www.couchbase.com/customers/)  > “Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s caching systems.” > **Michael Kehoe**, Senior Staff Site Reliability Engineer, LinkedIn 10+ million queries per second < 4 ms average latency [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/) Code Snippet ### SQL++ is a full-featured SQL implementation, like PL/SQL, with JOINs, CTEs, and CRUD SQL++ (SQL for JSON) - SQL++ (SQL for JSON) - PL/SQL SQL++ (SQL for JSON)PL/SQL SELECT u.name, AVG(o.total) AS avgOrderTotal FROM users u JOIN orders o ON u.userId = META(o).id WHERE u.membershipLevel = 'Gold' AND u.status = 'active' GROUP BY u.name SELECT u.Name, AVG(o.Total) AS AvgOrderTotal FROM Users u JOIN Orders o ON u.UserId = o.UserId WHERE u.MembershipLevel = 'Gold' AND u.Status = 'active' GROUP BY u.Name ### SQL to NoSQL: Migration Moving from Relational to NoSQL: How to get started from Oracle. [Learn More](https://info.couchbase.com/rs/302-GJY-034/images/Relational_NoSQL_GetStarted.pdf) ### Explore Related Resources -  Documentation #### Run your first SQL++ query [Learn how](https://docs.couchbase.com/server/current/getting-started/try-a-query.html) -  concepts #### Distributed ACID transactions for NoSQL applications [Explore ACID](https://www.couchbase.com/transactions/) -  Tutorial #### Comparing Document databases and Relational databases [Read now](https://developer.couchbase.com/comparing-document-vs-relational/) [See All Resources](https://www.couchbase.com/resources?content=customer_usecases) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Compare: Couchbase Mobile/MongoDB Realm URL: https://www.couchbase.com/comparing-couchbase-vs-mongodb-mobile/ ## How Couchbase Mobile Outperforms MongoDB™ Atlas Device Sync (Realm) MongoDB has deprecated its mobile support. Switch to Couchbase Mobile, the better alternative for mobile app development. [Use Capella Free](https://cloud.couchbase.com/sign-up) [Contact us](https://www.couchbase.com/comparing-couchbase-vs-mongodb-mobile/#contact-form)  On-demand Webcast ### Realm regret? Why Couchbase Mobile is the better alternative to MongoDB. [Watch Now](https://info.couchbase.com/realm-regret-why-couchbase-mobile-is-the-better-alternative-to-mongodb-2025april.html?) CHALLENGES ### MongoDB Atlas Device Sync vs. Couchbase Mobile Here's how MongoDB’s deprecated mobile support, including Atlas Device Sync, Atlas Device SDKs and Atlas Edge Server, compares to Couchbase Mobile, the better alternative. - Challenge #1 ### Flexible deployment options MongoDB Atlas Device Sync did not allow data storage and sync for the data center of your choice. [Learn more](https://docs.couchbase.com/cloud/mobile-guides/intro.html) - Challenge #2 ### Vector search at the edge MongoDB Atlas Device Sync did not support vector search on-device. [Learn more](https://www.couchbase.com/products/vector-search/) - Challenge #3 ### Comprehensive platform support MongoDB Atlas Device Sync could not support non-mobile embedded device platforms. [Learn more](https://docs.couchbase.com/couchbase-lite/current/c/quickstart.html) - Challenge #4 ### Robust, secure, resilient data sync MongoDB Atlas Device Sync was limited and restrictive. [Learn more](https://docs.couchbase.com/cloud/app-services/index.html) FEATURES ### Key features of Couchbase Mobile vs. MongoDB Atlas Device Sync (Realm) Unlike MongoDB Atlas Device Sync (Realm), Couchbase Mobile offers hosted or self-managed deployments, SQL support, peer-to-peer sync, embedded device support, and customizable conflict resolution. What's includedOffline supportPlatform supportFlexible topologiesPeer-to-peer syncDelta syncSync conflict resolutionSQL++On-premises/self-managed deploymentVector search on-deviceCouchbaseMobile, IoT, and embedded device supportComprehensive, customizableMongoDB Atlas Device Sync (Realm)Mobile platforms onlyBasic, no customization CUSTOMERS ### What customers are saying  -  -  -    > “We need to have a robust supply chain as well as a good frontline sales application to be able to manage the orders and deliver products.” > **Madhav Mekala**, Director of Mobile App Development, PepsiCo 30K users [Read Customer Story](https://www.couchbase.com/customers/pepsico/) [See all stories](https://www.couchbase.com/customers/)  > “With Capella, millions of players are able to have a consistent experience without any disruptions. These capabilities are critical for us.” > **Lars Schmeller**, Team Lead, Lotum 800 million downloads worldwide 10+ million monthly active users [Read Customer Story](https://www.couchbase.com/customers/lotum/) [See all stories](https://www.couchbase.com/customers/)  > “We looked at Mongo. We found that the replication technology across data centers for Couchbase was superior, especially for the large workloads.” > **Claus Moldt**, CIO, FICO <1MS response times 24x365 application uptime [Read Customer Story](https://www.couchbase.com/customers/fico/) [See all stories](https://www.couchbase.com/customers/) ### How can we help you? All fields with an asterisk (*) must be filled out #### Thank You for Your Submission. A Couchbase representative will be in touch with you shortly. Code Snippet ### Couchbase Mobile supports SQL, which is more intuitive than MongoDB’s query language Couchbase SQL++ - Couchbase SQL++ - MongoDB query Couchbase SQL++MongoDB query SELECT SUM(value * volume) AS val, symbol FROM db.stocks WHERE symbol IN ( "AAPL", "GOOG" ) AND value > 0 GROUP BY symbol ORDER BY val DESC, symbol ASC db.stocks.aggregate([ { "$match": { "$and": [ {"symbol": { "$in": [ "AAPL", "GOOG"]}}, { "value": { "$gt": 0 }}]}}, { "$group": { "_id": { "symbol": "$symbol" }, "sum(value * volume)": { "$sum": { "$multiply": [ "$value", "$volume"]}}}}, { "$project": { "_id": 0, "sum(value * volume)": "$sum(value * volume)", "symbol": "$_id.symbol"}} { "$sort": { "sum(value * volume)": -1, "symbol": 1 }}]}) ### Couchbase Lite SDK to Atlas Device SDK Comparison Guide Understand differences in SDK functionalities and setup between MongoDB Atlas/Atlas Device SDK and Couchbase Mobile. [Get The Guide](https://github.com/couchbase-examples/atlas-device-sdk-cblite-compare) Resources ### Learn more about moving to Couchbase Mobile -  Video #### Realm migration to Couchbase Lite for Swift Watch now -  Video #### Realm migration to Couchbase Lite for .NET Maui Watch now -  Video #### Realm migration to Couchbase Lite for Android Watch now [See All Resources](https://www.couchbase.com/resources?content=customer_usecases) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase & MOLO17 URL: https://www.couchbase.com/partners/molo17/ ## Couchbase & MOLO17: Offline-First Solutions at the Edge Deliver seamless user experiences with Couchbase and MOLO17 – bring always-available applications to the edge, even in offline or low-connectivity environments. [Read The Blog](https://www.couchbase.com/blog/5-reasons-gluesync-data-integration/)  ### Trusted by the world's largest companies - https://www.couchbase.com/customers/bublup/ - https://www.couchbase.com/customers/carrefour/ - https://www.couchbase.com/customers/foundries-io/ - https://www.couchbase.com/customers/gannett/ - https://www.couchbase.com/customers/lotum/ - https://www.couchbase.com/customers/revolut/ - https://www.couchbase.com/customers/seenit/ - https://www.couchbase.com/customers/gannett/  Case Study ### Enabling offline-first healthcare apps with MOLO17 [Read The Case Study](https://www.couchbase.com/customers/molo17/) ### Couchbase and MOLO17 integrations Couchbase and MOLO17 help organizations deploy resilient, always-on mobile and edge solutions using Couchbase Mobile and MOLO17’s edge-ready expertise. #### Couchbase Mobile & Sync Gateway+ Keep data in sync across devices and the cloud, even in offline environments. [Learn About Couchbase Mobile](https://www.couchbase.com/products/mobile/)  #### MOLO17 edge solutions+ Build robust offline-first applications tailored for industries like healthcare, maritime, and defense. [Read Case Study](https://info.couchbase.com/rs/302-GJY-034/images/MOLO17-Case-Study.pdf)  ### Couchbase and MOLO17 serve a range of industries Couchbase and MOLO17 provide tailored mobile and offline-first data platforms for mission-critical operations across remote and regulated industries. - ### Healthcare Enable real-time patient data access, even in disconnected hospital environments. [Learn more](https://www.couchbase.com/use-cases/healthcare/) - ### Manufacturing Maintain operations in disconnected factories or warehouses with edge data sync. [Learn more](https://www.couchbase.com/use-cases/manufacturing-and-logistics/) - ### Retail Deliver seamless in-store and mobile shopping experiences with offline-first apps that remain operational even without a network connection. [Learn more](https://www.couchbase.com/use-cases/retail-and-ecommerce/) - ### Travel & hospitality Deliver consistent guest experiences across remote resorts or properties with real-time data sync. [Learn more](https://www.couchbase.com/use-cases/travel-and-hospitality/) -  > “Gluesync 2 delivers real-time, bi-directional CDC syncing between Couchbase and RDBMS/NoSQL databases, simply, cost-effectively, and always in sync.” > **Daniele Angeli**, CEO, MOLO17 ### Explore related resources -  Datasheet #### Gluesync data sheet [Read more](https://molo17.com/wp-content/uploads/2025/01/Gluesync-2-Datasheet.pdf) -  VIDEO #### Migrating from MongoDB Atlas Device Sync to Couchbase Mobile using MOLO17 Gluesync Watch now -  VIDEO #### Gluesync 2: Real time data integration between Sybase to Couchbase Watch now [See All Resources](https://www.couchbase.com/resources/) ### FAQ Have questions about MOLO17 and Couchbase working together? We’ve got answers. #### What is MOLO17’s expertise?+ MOLO17 specializes in building offline-first applications using Couchbase for industries like healthcare, maritime, and defense. #### What is Couchbase Mobile?+ Couchbase Mobile includes embedded database and sync gateway technology to ensure data access and synchronization at the edge. #### Can MOLO17 build custom apps?+ Yes, MOLO17 provides custom development services tailored for edge and mobile applications using Couchbase. #### Is the solution compliant with regulations?+ Yes, solutions can be configured to meet GDPR, HIPAA, and other regulatory standards. #### Do these solutions work offline?+ Absolutely. These solutions are specifically designed for offline-first environments. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase Academy URL: https://www.couchbase.com/academy/ TRAINING ## Couchbase Academy Learn Couchbase and NoSQL from the experts at Couchbase Academy. Build practical database skills through online courses and training paths that lead to official Couchbase certification. [Explore Courses](https://cloud.couchbase.com/sign-up) [Get certified](https://www.couchbase.com/academy/certification/)   Updates ### Check out our many free modules to learn more about Couchbase. [See Certifications](https://www.couchbase.com/academy/certification/) ### The learning experience We deliver the most accurate and important information in a timely and efficient manner to give you the fastest return on the effort you put in! - ### In-person and online training opportunities Whether you learn best with an instructor or on your own, Couchbase has training that fits your preferences. - ### Ask for what you need If you don’t see training that fits your needs, you can request new content. - ### Use cases and best practices Couchbase Academy is focused on making every minute you spend learning Couchbase worth your time. ### Explore courses by level and role Choose from beginner or advanced instruction tailored to your needs, then complete your certifications on your own schedule. DEVELOPER - DEVELOPER - ARCHITECTURE - ADMINISTRATOR DEVELOPERARCHITECTUREADMINISTRATOR https://learn.couchbase.com/learn/courses/6/cb130j-couchbase-associate-java-developer-certification-course ### CB130j – Associate Java Developer Certification https://learn.couchbase.com/learn/courses/7/cb130cs-couchbase-associate-net-developer-certification-course ### CB130cs – Associate .NET Developer With Capella https://learn.couchbase.com/learn/courses/8/cb130n-couchbase-associate-nodejs-developer-certification-course ### CB130n – Associate Node.js Developer Certification With Capella https://learn.couchbase.com/learn/courses/9/cb130py-couchbase-associate-python-developer-certification-course ### CB140a – Associate Python Developer Certification With Capella https://learn.couchbase.com/learn/courses/17/cb140a-couchbase-associate-android-developer-with-capella-course ### CB140a – Associate Android Developer With Capella https://learn.couchbase.com/learn/courses/36/cd215-couchbase-java-developer-course ### CD215 – Couchbase Java Developer https://learn.couchbase.com/learn/courses/3/cb131-couchbase-associate-architect-certification-course ### CB131 - Associate Architect Certification With Capella https://learn.couchbase.com/learn/courses/5/cd212-couchbase-nosql-data-modeling-querying-search-and-analytics ### CD212 – Couchbase NoSQL Data Modeling, Querying, Full-Text Search, and Analytics https://learn.couchbase.com/learn/courses/33/cd410-advanced-n1ql-course-tuning-and-optimization ### CD410 - Advanced SQL++ https://learn.couchbase.com/learn/courses/51/cb080-couchbase-enterprise-support ### CB080 - Couchbase Enterprise Support Onboarding https://learn.couchbase.com/learn/courses/1/cb100-couchbase-associate-capella-administrator-course ### CB100 - Couchbase Capella Associate Adminstrator Certification https://learn.couchbase.com/learn/courses/4/cs300-couchbase-server-administration ### CS300 - Couchbase Server Administration https://learn.couchbase.com/learn/courses/32/cs400-advanced-couchbase-operations ### CS400 - Advanced Operations [See all courses](https://learn.couchbase.com/learn/) ### Want to see more training? Let us know what additional courses would be helpful to you. [Contact Us](https://www.couchbase.com/contact/) ### What customers are saying - > � > � > � > � > � > > > > > OF CB130J: ASSOCIATE JAVA DEVELOPER CERTIFICATION: > > > > “Important course for all Couchbase users.” > **Shimon Adaf**, Java Developer, AMDOCs - > � > � > � > � > � > > > > > OF CB131: ASSOCIATE ARCHITECT CERTIFICATION: > > > > “Excellent!” > **Somraj Chakrabarty**, Architect, Ericsson - > � > � > � > � > � > > > > > OF CB131: ASSOCIATE ARCHITECT CERTIFICATION: > > > > “Very interesting course with realistic code examples.” > **Beng Chong Lim**, Architect, TechData ### Additional resources -  Whitepaper #### Generative AI applications [Get paper](https://info.couchbase.com/rs/302-GJY-034/images/Generative-AI-Will-Power-Adaptive-Apps.pdf?version=0) -  Webpage #### Couchbase Discord [Join the conversation](https://discord.com/invite/K7NPMPGrPk?utm_source=launchblogpost&utm_medium=text&utm_campaign=discord) -  Webpage #### Developer community [Start exploring](https://www.couchbase.com/developers/community/) [See All Resources](https://www.couchbase.com/resources) ### Couchbase Academy FAQ Learn more about training and certification.  #### Which roles is your training provided for?+ We have course and certification content for database administrators (DBAs), developers, architects, and systems administrators. #### Which courses are free?+ All online courses (Associate-level Developer, Architect, and Administrator) are offered free of charge. You need to add the course to your cart, but you’ll see the cost is $0. #### Which courses are paid, and how much do they cost?+ Because in-person courses provide a Couchbase expert and lab environment for 4 days, there is a cost of $1,900 (USD) per seat. Also, all 6 Associate-level certification exams cost $50 (USD) each, and both Professional-level certification exams cost $100 (USD) each. #### If I want to take an in-person class, how will I know when they’re offered?+ At [learn.couchbase.com/learn](https://learn.couchbase.com/learn), you can find a list of upcoming classes and their dates. You can also email us at [training@couchbase.com](mailto:training@couchbase.com) to learn more specifics and add users for your company. #### Who teaches in-person classes?+ Couchbase classes are taught by Couchbase experts. Content is vetted by subject matter experts, and all learners are offered the opportunity to test what they’ve learned in live lab environments provided during the in-person classes. #### What if there’s a topic of training I’d like for my company that I don’t see in the catalog?+ Please use the training suggestion link on this page to make a suggestion. Couchbase Academy is always looking for ways to make content more accessible and useful to customers. We’ll prioritize requests as soon as possible. / ### We’re all ears! If you have an idea for a training course you or your company would benefit from, please contact us. We’re happy to prioritize any training that will help our customers be successful. [Email Us Now](mailto:training@couchbase.com)  #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase Candidate Privacy Notice URL: https://www.couchbase.com/candidate-privacy-notice/ ## Couchbase Candidate Privacy Notice  **Last updated:** March 7, 2023 ###### Introduction and scope of candidate privacy notice Couchbase, Inc. and our affiliated companies (collectively, “Couchbase” or “us” or “we”) care about your privacy and are committed to processing your Personal Information (as defined below) in accordance with fair information practices and applicable data privacy laws. This candidate privacy notice explains the type of Personal Information we process during the application or recruitment process, why we are processing it and how that processing may affect you. Your use of our website, products and services are governed by any applicable terms and our general [Privacy Policy](https://www.couchbase.com/privacy-policy/). ###### What do we mean by "Personal Information" and "Processing"? **“Personal Information”** means any information relating to an identified or identifiable natural person or a household; an identifiable natural person is someone who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. **"Processing"** means doing anything with the information. For example, it includes collecting it, holding it, disclosing it or deleting it. Personal Information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, health, sexual orientation, sex life, trade union membership and genetic and biometric data are subject to special protection and considered in some jurisdictions, such as European Union Member States, to be “sensitive Personal Information.” ###### Your Personal Information We process your Personal Information for the purposes of fulfilling our application and recruitment practices, conducting our businesses, and complying with legal obligations. This includes processing your Personal Information: - To review and respond to your application; - To verify any information provided (including checking references you may provide); - To facilitate the interview and application processes, including background verification; - To inform you (and any relevant referrer) the status and outcome of your application, as well as to prepare any offer letter, if your application is successful; - To suggest other opportunities for which we think you may be a successful candidate; - To improve our recruitment and hiring processes; and - To comply with our obligations under applicable laws and regulations. Some of the Personal Information that we process about you comes from you. For example, you tell us your contact details and may provide us a copy of your resume, which includes professional and education information. Other Personal Information about you is generated from references and third-party companies such as recruitment agencies. The categories of Personal Information and the grounds on which we process data are in the table below (some or all may apply to you). Note that while we try to keep this table comprehensive, we may collect Personal Information that is not covered below. If this is the case, we will inform you of the Personal Information and the purpose for which we process it at the time of collection. We do not knowingly collect or process personal information of minors under sixteen (16) years of age under this notice. PurposeExamples of Personal Information that may be processedGrounds for processing (EEA and UK candidates only)Recruitment1) Identifiers such as a legal name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.; 2) CV/resume information (e.g. educational history, qualifications, certifications, skills, references); 3) Identity, citizenship or immigration information (e.g. copies of identity documents, right to work permits or visas); 4) Professional or employment-related information (e.g. current or past job history, references and any checks we may make to verify information provided); 5) Education Information, (e.g. information about a candidate’s or an employee’s educational background, such as education records, report cards, and transcripts); 6) Application documents generated by the company (e.g. test results, feedback, and notes from interviews or other selection processes); 7) If relevant, information concerning your health, any disability and in connection with any adjustments to working arrangements; 8) and Any inferences drawn from the above to create a profile about you in our recruitment or application systems.Legal obligation Legitimate interestsContacting you or others on your behalfYour email address, postal address, phone number and emergency contact information.Legitimate interestsMonitoring of diversity and equal opportunitiesInformation that may qualify as characteristics of protected classifications under applicable law, such as information on your nationality, racial and ethnic origin, gender, sexual orientation, religion, disability and age but only to the extent required or permitted by applicable laws.Legitimate interests ###### Who sees your information? Your Personal Information may be disclosed to Couchbase employees, managers, and administrators for employment, administrative and management purposes as mentioned in this notice. We may also disclose this to other members of our group and to our service providers, to the extent it is necessary for them to provide us with their services, including for the purpose of providing our applicant tracking system, verification or background checks. If you have provided references, we may provide certain Personal Information with those individuals (please remember that it is your responsibility to obtain consent from references before you provide their Personal Information to us). If we ever experience a change of ownership or control, we may share your Personal Information with new owners. In addition, we will share your Personal Information when it is required by law and/or in connection with criminal or regulatory investigations or when we have your consent to do so. Couchbase does not sell your Personal Information in the commonly understood sense. We let advertising and analytics providers collect IP addresses, cookie IDs, and mobile IDs through our publicly accessible website in order to collect useful information about traffic to our websites. In some cases, making that information available to our advertising and analytics partners could be a “sale” or “sharing” under California law. For more information, including how to opt-out or update your preferences, please see our publicly available Couchbase Cookie Policy. ###### How long do we keep your Personal Information? We will retain your Personal Information as long as required to fulfill the purpose(s) for which this information was collected, comply with our legal obligations, resolve disputes, and enforce our contractual agreements, or as necessary for our legitimate interests, such as to consider you for other current and future employment opportunities and to help us improve our recruitment processes. If you do not want us to retain your Personal Information for consideration for other roles, or want us to update it, please contact us at privacy@couchbase.com. Note that if you are successful in your application, your Personal Information will be kept in your personnel file. Irrelevant data may be deleted after a short period. ###### Access to your Personal Information and other rights We try to be as open as we reasonably can about Personal Information that we process. If you would like specific information, just ask us. Depending on your country of residence, you may have certain rights regarding your Personal Information, including a legal right to make an access request. If you exercise this right and we hold Personal Information about you, we are required to provide you with information on it, including a description and copy of the Personal Information and an explanation of why we are processing it. Depending on where you live, as well as your subject access right, you may have a legal right to have your Personal Information corrected or erased, to object to its processing, or to have its processing restricted. You may also have the right to object to Processing, opt-out of certain sharing of your personal information, or be given your Personal Information in a machine-readable format for transmitting to another data controller, though this right is unlikely to be relevant to you in the context of our application and recruitment processes. Finally, you may have the right not to be subject to decisions based solely on automated processing (that is, without human intervention), if those decisions produce legal effects or significantly affect you. Couchbase does not discriminate based on whether you choose to exercise your rights with respect to your information. If you make a request regarding your Personal Information and there is any question about who you are, we may require you to provide information from which we can satisfy ourselves as to your identity. Depending on your country of residence, you may have a right to submit your requests through an authorized agent. We may require additional information to confirm any agent is authorized to act on your behalf. We will respond to requests in accordance with applicable law, so there may be circumstances where we are unable to accommodate your request. We are unlikely to rely on consent as a ground for processing. However, if we do and you are a resident of the EEA or the UK, you may withdraw consent at any time, although if you do so that will not affect the lawfulness of what we have done before you withdraw consent. To withdraw your consent, please contact us at privacy@couchbase.com. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legal basis for doing so in law. ###### Security We have implemented generally accepted standards of technical and operational security designed to protect Personal Information from loss, misuse, alteration, or destruction. Only authorized personnel of Couchbase and of our third-party service providers are provided access to Personal Information, and we take steps to require these employees and third-party service providers to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your Personal Information. ###### International Transfers of Personal Information We are headquartered in the United States and we have offices in other countries such as India and the United Kingdom. Therefore, note that if you are located in the EEA, we may transfer your Personal Information outside the EEA to members of our group. We may also transfer it to service providers (processors) in other countries. We will ensure that the transfer is lawful and that there are appropriate security arrangements. We have entered into agreements ensuring appropriate and suitable safeguards with our group members and third-party service providers. If you have questions about these safeguards, please email [privacy@couchbase.com](mailto:privacy@couchbase.com). ###### Legal grounds for processing Personal Information (For EEA and UK candidates only) Under data protection law in the European Union and UK, there are various grounds on which we can rely when processing your Personal Information. In some contexts, more than one ground applies. Two of those grounds can be summarized as Legal Obligation and Legitimate Interests. We outline what those terms mean below: TermGround for ProcessingExplanationLegal obligationProcessing necessary to comply with our legal obligationsEnsuring we perform our legal and regulatory obligations. For example, providing a safe place of work and avoiding unlawful discrimination.Legitimate InterestsProcessing necessary for our or a third party’s legitimate interestsWe or a third party have legitimate interests in carrying on, managing and administering our respective businesses effectively and properly and in connection with those interests processing your data (e.g. hiring new talents, maintaining the security of our buildings etc.). Your information will not be processed on this basis if our or a third party’s interests are overridden by your own interests, rights and freedoms. ###### Processing sensitive Personal Information We may process sensitive Personal Information (as defined under applicable law) for any of the purposes mentioned above. If we process sensitive Personal Information about you, as well as ensuring that one of the grounds for processing mentioned above applies, we will make sure that one of the grounds for processing sensitive Personal Information applies, including (for example) that the processing is for equality and diversity purposes to the extent permitted by law. ###### Contact details In processing your information, we and in some cases our group companies, may act as a data controller (under European privacy law) or as a business (under the California Consumer Privacy Act/California Privacy Rights Act). If you have questions or concerns regarding the way in which your Personal Information has been used, please contact us at [privacy@couchbase.com](mailto:privacy@couchbase.com) or by mail at: Couchbase, Inc. 3155 Olsen Drive, Suite 150, San Jose, CA 95117, USA Finally, you or your authorized agent may exercise your rights under the applicable data privacy laws by calling us at +1-855-925-1356. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority of your local jurisdiction. ###### Changes to this Privacy Notice We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice if we make any material changes. We may also notify you in other ways from time to time about the processing of your Personal Information. This notice may also be supplemented by other statements as needed to comply with local requirements in the country where you live. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Capella Cloud Customer Data Processing Addendum URL: https://www.couchbase.com/couchbase-capella-cloud-customer-data-processing-addendum-2/ ## Couchbase Capella Cloud Customer Data Processing Addendum  This Data Processing Addendum (this “**DPA**”) forms part of the Capella Cloud Service Subscription Agreement, or other agreement between Customer and Couchbase governing Customer’s use of the Cloud Service** **(“**Agreement**”), between Couchbase, Inc. (“**Couchbase**”) and the party identified as the "Customer" in the Agreement (“Customer”) (each a “**Party**” and together, the “**Parties**”). The effective date of this DPA is the effective date of the Agreement, or if executed separately, the date of the last signature below (“**Effective Date**”). This DPA describes the commitments of the Parties concerning the processing of Personal Data in connection with Customer's use of the Cloud Service. If there is any conflict between the terms of the Agreement and the terms of this DPA, the terms of this DPA shall prevail to the extent of such conflict. Any capitalized term not defined in this DPA will have the meaning given it in the Agreement. This Agreement was last updated on **September 21, 2022**. The Parties agree as follows: **1. Definitions.** The following capitalized terms, when used in this DPA, will have the corresponding meanings provided below: a. “**Applicable Data Protection Laws**” means all worldwide privacy and data protection laws, regulations, rules, ordinances and other decrees applicable to the Personal Data, including (but not limited to): (i) European Data Protection Laws; and (ii) all laws and regulations of the United States, including the California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 et seq (*“***CCPA***”*); as may be amended, superseded or replaced. b. "**Customer Data**" means any Personal Data processed by Couchbase on behalf of Customer as a service provider or processor (as applicable) in connection with the Cloud Service, as more particularly described in Annex A of this DPA. c. “**EEA**" means the Member States of the European Union, plus Iceland, Liechtenstein, and Norway. d. "**European Data Protection Laws**” means: (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) (“**GDPR**”); (ii) Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector (“**e-Privacy Directive**”); (iii) any applicable national implementations of (i) and (ii); (iv) the Swiss Federal Data Protection Act of 19 June 1992 and its Ordinance (**“Swiss FDPA**”); and (v) in respect of the United Kingdom, the Data Protection Act 2018 and any applicable national legislation that replaces or converts in domestic law the GDPR, e-Privacy Directive or any other law relating to data and privacy as a consequence of the UK leaving the European Union (collectively, “**UK Data Protection Laws**”); in each case as may be amended, superseded or replaced. e. "**Model Clauses**" means, depending on the circumstances unique to any particular Customer, any of the following: (i) the standard contractual clauses for processors as approved by the European Commission pursuant to its decision 2021/914 (the “**2021 Standard Contractual Clauses**”), and (ii) the UK International Data Transfer Addendum to the EU Commission Standard Contractual Clauses, Version B1.0, in force from March 21, 2022, (“**UK IDTA**”), each alternatively referred to as Standard Contractual Clauses, incorporated by reference and forming part of this DPA. f. “**Personal Data**” means any information that relates to an identified or identifiable natural person and which is protected as "personal data", "personal information" or "personally identifiable information" under Applicable Data Protection Laws. g. “**Security Incident**” means any breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to Customer Data transmitted, stored or otherwise processed by Couchbase and/or its Sub-processors in connection with the provision of the Cloud Service. The Parties acknowledge and agree that “Security Incident” shall not include unsuccessful attempts or activities that do not compromise the security of Customer Data, including unsuccessful log-in attempts, pings, port scans, denial of service attacks, and other network attacks on firewalls or networked systems. h. "**Sub-processor**" means any processor engaged by Couchbase or its Affiliates to assist in fulfilling its obligations with respect to providing the Cloud Service pursuant to the Agreement or this DPA. Sub-processors may include third parties or Couchbase Affiliates but shall exclude any Couchbase employee, contractor or consultant. i. The terms “**controller**”, “**processor**” and **“processing**” shall have the meanings given to them in the GDPR, and “**process**”, “**processes**” and “**processed**” shall be interpreted accordingly; and the terms “**business**”, “**service provider**” and “**sell**” shall have the meanings given to them in the CCPA. **2. Role and Scope of Processing** a.** Scope. **Subject to Section 2(b), this DPA applies to the extent that Couchbase processes as a processor or service provider (as applicable) any Customer Data protected by Applicable Data Protection Laws. b. **Role of the Parties.** The parties acknowledge and agree that (i) with respect to the processing of Customer Data, Customer is the relevant business, controller or processor (as applicable) of such Customer Data, and Couchbase is a service provider, processor or subprocessor (as applicable) on behalf of Customer, as further described in Annex A of this DPA; and (ii) with respect to Personal Data included in any technical usage data Couchbase collects in connection with Customer’s use of the Cloud Service (“**Usage Data**”), Couchbase is the relevant business or controller of Usage Data and will process Usage Data in accordance with the Couchbase privacy policy available at [https://www.couchbase.com/privacy-policy](https://www.couchbase.com/privacy-policy). Each Party will comply with all laws, rules and regulations applicable to it and binding on it in the performance of this DPA, including any Applicable Data Protection Laws. With respect to Usage Data, Couchbase will process such data in compliance with only Sections 8(a)(iii) and (iv), to the extent applicable. c. **Couchbase processing of personal data.** Couchbase agrees that it shall process Customer Data only for the purposes described in the DPA and in accordance with Customer's documented lawful instructions. The parties agree that the Agreement (including this DPA) sets out the Customer's complete and final instructions to Couchbase in relation to the processing of Customer Data and processing outside the scope of these instructions (if any) shall require prior written agreement between Customer and Couchbase. Without prejudice to Section 2(d) (Customer responsibilities), Couchbase shall notify Customer in writing, unless prohibited from doing so under Applicable Data Protection Laws, and may suspend processing of Customer Data, if it becomes aware or believes that any data processing instructions from Customer violates Applicable Data Protection Laws. d. **Customer responsibilities.** Customer is responsible for the lawfulness of Customer Data processing under or in connection with the Agreement. Customer represents and warrants that (i) it has provided, and will continue to provide all notice and obtained, and will continue to obtain, all consents, permissions and rights necessary under Applicable Data Protection Laws for Couchbase to lawfully process Customer Data for the purposes contemplated by the Agreement (including this DPA); (ii) it has complied with all Applicable Data Protection Laws as a controller and/or business of Customer Data for the collection and provision to Couchbase and its Sub-processors of such Customer Data; and (iii) it shall ensure its processing instructions comply with applicable laws (including Applicable Data Protection Laws) and that the processing of Customer Data by Couchbase in accordance with Customer's instructions will not cause Couchbase to be in breach of Applicable Data Protection Laws. e. **Aggregate data.** Notwithstanding the foregoing or anything to the contrary in the Agreement (including this DPA), Customer acknowledges that Couchbase and its Affiliates shall have a right to collect and create anonymized, aggregate, and/or de-identified information (as defined by Applicable Data Protection Laws) for its own legitimate business. **3. Subprocessing** a. **Authorized Sub-processors.** Customer acknowledges and agrees that Couchbase may engage Sub-processors to process Customer Data on Customer's behalf. The Sub-processors currently engaged by Couchbase and authorized by Customer are listed on the Couchbase website (currently posted at https://info.couchbase.com/cloud-subprocessors.html). At least fifteen (15) days prior to any addition of a new sub-processor, Couchbase will update the applicable website and provide Customer notice of that update via the mechanism provided at such Couchbase website, except that if Couchbase reasonably believes engaging a new Sub-processor on an expedited basis is necessary to protect the confidentiality, integrity or availability of the Customer Data or avoid material disruption to the Cloud Service, Couchbase will instead give such notice as soon as reasonably practicable. **4. Security and Audits** a. **Security Measures.** Couchbase shall implement and maintain appropriate technical and organizational security measures designed to protect Customer Data in its control from Security Incidents and to preserve the security and confidentiality of the Customer Data, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing (“**Security Measures**”). Such Security Measures will include, at a minimum, those measures described in Annex B of this DPA. Couchbase shall ensure that any person who is authorized by Couchbase to process Customer Data under this DPA shall be under an appropriate obligation of confidentiality (whether a contractual or statutory duty). b.** Updates to Security Measures.** Customer acknowledges that the Security Measures are subject to technical progress and development and that Couchbase may update or modify the Security Measures from time to time, provided that such updates and modifications do not result in the degradation of the overall security of the Cloud Service purchased by the Customer. c. **Customer Security Responsibilities.** Notwithstanding the above, Customer agrees that except as provided by this DPA, Customer shall implement and maintain appropriate technical and organizational security measures designed to protect from Security Incidents and to preserve the security and confidentiality of Customer Data while in its dominion and control. Customer is responsible for (i) protecting the security of all Customer credentials used to access the Cloud Service; (ii) securing the Customer Cloud Environment and any Customer System (with such steps to include, without limitation, the regular rotation of access keys and other industry standard steps to preclude unauthorized access); (iii) backing up and securing Customer Data under Customer’s control within the Customer Cloud Environment or other Customer controlled system; and (iv) reviewing the information made available by Couchbase relating to data security and privacy and making an independent determination as to whether the Cloud Service meet Customer’s requirements and legal obligations under Applicable Data Protection Law. d. **Security Incident Response.** To the extent required by Applicable Data Protection Laws, upon becoming aware of a Security Incident, Couchbase shall notify Customer without undue delay via the Cloud Services and shall: (i) to assist Customer in relation to any personal data breach notifications Customer is required to make under Applicable Data Protection Laws, Couchbase will include in such notice to Customer timely information relating to the Security Incident as it becomes known, as is reasonably requested by Customer, taking into account the nature of the Cloud Service, the information available to Couchbase, and any restrictions on disclosing the information, such as confidentiality; and (ii) promptly take steps, deemed necessary and reasonable by Couchbase, to contain, investigate, and remediate any Security Incident, to the extent that the remediation is within Couchbase’s reasonable control. Couchbase's notification of or response to a Security Incident under this Section 4(d) shall not be construed as an acknowledgment by Couchbase of any fault or liability with respect to the Security Incident. The obligations set forth herein shall not apply to Security Incidents to the extent they are caused by Customer or its Authorized Users. e. **Security Audits.** Couchbase shall provide written responses (on a confidential basis) to all reasonable written requests for information made by Customer related to Couchbase’s processing of Customer Data, including responses to information security and audit questionnaires that are necessary to confirm Couchbase's compliance with this DPA, provided that Customer shall not exercise this right more than once in any twelve (12) month rolling period. Notwithstanding the foregoing, Customer may also exercise such audit right in the event Customer is expressly requested or required to provide this information to a data protection authority, or Couchbase has experienced a Security Incident, or on another reasonably similar basis. **5.** **International Transfers** a. **Processing locations. **Customer acknowledges and agrees that Couchbase may transfer and process Customer Data to and in the United States and anywhere else in the world where Couchbase, its Affiliates or its Sub-processors maintain data processing operations. Couchbase shall at all times ensure such transfers are made in compliance with the requirements of Applicable Data Protection Laws and this DPA. b. **Transfer Mechanisms.** If, at any time, Applicable Data Protection Laws require any further steps to be taken in order to permit the transfer of Customer Data as set out in this DPA (including, without limitation, executing or re-executing the 2021 Standard Contractual Clauses or UK IDTA as a separate document and/or entering into additional cross-border transfer clauses), and/or the transfer mechanisms in this DPA (including, without limitation, as set forth in Section 8 below) are amended, replaced, repealed or otherwise terminated under the Applicable Data Protection Law, then Customer and Couchbase agree to work together in good faith to take all steps reasonably required to enable a transfer in compliance with Applicable Data Protection Laws. **6. Deletion of Customer Data ** a. The Cloud Service will provide Customer with controls that Customer may use to delete or retrieve Customer Data during the term in a manner consistent with the functionality of the Cloud Service. b. Customer hereby authorizes Couchbase, upon termination or expiry of the Agreement, or in case of termination or suspension of the Cloud Service pursuant to the Agreement, to delete all Customer Data (including copies) in its possession or control in accordance with the Agreement, save that this requirement shall not apply to the extent Couchbase is required by applicable law to retain some or all of the Customer Data. **7. Rights of Individuals and Cooperation** a. **Data Subject Requests.** The Cloud Service provide Customer with a number of controls, including security features and functionalities, that Customer may use to retrieve, correct, delete or restrict Customer Data, as described in any documentation applicable to the Cloud Service. Without prejudice to Section 4(a), Customer may use these controls as technical and organizational measures to assist it in connection with its obligations under Applicable Data Protection Laws, including its obligations relating to responding to requests from data subjects. To the extent that Customer is unable to independently access the relevant Customer Data within the Cloud Service, Couchbase shall, taking into account the nature of the processing, provide reasonable cooperation to assist Customer to respond to any requests from individuals or applicable data protection authorities relating to the processing of Customer Data under the Agreement. In the event that any such request is made to Couchbase directly, Couchbase shall not respond to such communication directly without Customer's prior authorization, unless legally compelled to do so. If Couchbase is required to respond to such a request, Couchbase shall promptly notify Customer and provide it with a copy of the request unless legally prohibited from doing so. b. **Subpoenas and Court Orders.** If a law enforcement agency sends Couchbase a demand for Customer Data (for example, through a subpoena or court order), Couchbase shall give Customer reasonable notice of the demand to allow Customer to seek a protective order or other appropriate remedy unless Couchbase is legally prohibited from doing so. **8. Jurisdiction Specific Terms ** a. **Europe.** To the extent the Customer Data is subject to European Data Protection Laws, the following terms shall apply in addition to the terms in the remainder of this DPA: i. **Sub-processor Obligations.** Couchbase shall: (A) enter into a written agreement with each Sub-processor imposing data protection terms that require the Sub-processor to protect personal data to the standard required by applicable European Data Protection Law and this DPA; and (B) remain responsible for its compliance with the obligations of this DPA and for any acts or omissions of the Sub-processor that cause Couchbase to breach any of its obligations under this DPA. ii. **Objections to Sub-processors.** Customer may object in writing to Couchbase’s appointment of a new Sub-processor on reasonable grounds relating to data protection (e.g. if making Customer Data available to the Sub-processor may violate European Data Protection Law or weaken the protections for such Customer Data) by notifying Couchbase promptly in writing within five (5) calendar days of receipt of notice from Couchbase in accordance with Section 3(a) above. Such notice shall explain the reasonable grounds for the objection and the parties shall discuss such concerns in good faith with a view to achieving commercially reasonable resolution. If no such resolution can be reached, Couchbase will, at its sole discretion, either not appoint Sub-processor, or permit Customer to suspend or terminate the affected Cloud Service in accordance with the termination provisions in the Agreement without liability to either party (but without prejudice to any fees incurred by Customer prior to suspension or termination). Unless an objection is made as set forth in this Section 8(a)(ii), Customer consents to Couchbase’s use of sub-processors as described in this DPA. iii. **Transfers of Data.** To the extent that Couchbase processes (or causes to be processed) any personal data protected by European Data Protection Laws in a third country not recognized as providing adequate protection for personal data (as described in European Data Protection Laws), then the terms and conditions of Annex C (*Transfers of Data*) will apply and Customer (as data exporter) will be deemed to have entered into the Model Clauses with Couchbase (as data importer) and Couchbase agrees to abide by and process such Customer Data in in compliance with the Model Clauses, which are incorporated in full by reference and form an integral part of this DPA. For the purposes of the descriptions in the Model Clauses: (A) Couchbase agrees that it is a “data importer” and Customer is the “data exporter” (notwithstanding that Customer may itself be an entity located outside the EEA or the United Kingdom); (B) Annex A and Annex B of this DPA shall replace Appendix 1 and Appendix 2 of the Model Clauses. It is not the intention of either party, nor the effect of this DPA, to contradict or restrict any of the provisions set forth in the Model Clauses. Accordingly, if and to the extent the Model Clauses conflict with any provision of this DPA, the Model Clauses shall prevail to the extent of such conflict. The Model Clauses will not apply to Customer Data that is not transferred, either directly or via onward transfer, outside the EEA or the United Kingdom. iv. **Alternative Transfer Mechanism.** If and to the extent that Couchbase adopts an alternative data export solution for the transfer of Customer Data as prescribed by applicable European Data Protection Laws ("**Alternative Transfer Mechanism**"), the Alternative Transfer Mechanism shall apply instead (but only to the extent such Alternative Transfer Mechanism applies to the transfer). v. **Data Protection Impact Assessment.** To the extent Couchbase is required under applicable European Data Protection Law, Couchbase shall provide reasonably requested information regarding Couchbase processing of personal data under the Agreement to enable the Customer to carry out data protection impact assessments or prior consultations with supervisory authorities as required by law. vi. **Transfers of Data from the United Kingdom.** Where the transfer of personal data is subject to the laws of the United Kingdom (including the UK General Data Protection Regulation), the parties agree: 1. The provisions of the IDTA, including Part 2 ‘Mandatory Clauses’, shall apply in full; 2. For the purposes of Table 1 of the UK IDTA, the names of the parties, their roles and their details shall be set out in the attached Annex C; 3. For the purposes of Tables 2 and 3 of the UK IDTA, the 2021 Standard Contractual Clauses incorporated into this DPA by reference, including the information set out in the attached Annexes, shall apply; and 4. For the purposes of Table 4 of the UK IDTA, either party may end the UK IDTA if, after a good faith effort by the parties to amend this DPA, the parties are unable to come to a mutual agreement. b. **California.** To the extent the Customer Data is subject to the CCPA, the parties agrees that Customer is a business and that it appoints Couchbase as its service provider to process Customer Data as permitted under the Agreement (including this DPA) and the CCPA, or for purposes otherwise agreed in writing (the “**Permitted Purposes**”). Customer and Couchbase agree that: (i) Couchbase shall not retain, use or disclose personal information for any purpose other than the Permitted Purposes; (ii) Customer Data was not sold to Couchbase and Couchbase shall not “sell” personal information (as defined by the CCPA); (iii) Couchbase shall not retain, use or disclose personal information outside of the direct business relationship between Customer and Couchbase; and (iv) Couchbase may de-identify or aggregate personal information in the course of providing the Cloud Service. Couchbase certifies that it understands the restrictions set out in this Section 8(b) and will comply with them. **9. Limitation of Liability ** a. Each Party’s and all of its Affiliates’ liability, taken together in the aggregate, arising out of or related to this DPA (including the Model Clauses) whether in contract, tort (including negligence) or under any other theory of liability, shall be subject to the limitations and exclusions of liability in the Agreement, and any reference in provisions to the liability of a party means the aggregate liability of that party and all of its Affiliates under and in connection with the Agreement and this DPA together. b. Except where Applicable Data Protection Laws require a Customer Affiliate to exercise a right or seek any remedy under this DPA against Couchbase directly by itself, the parties agree that (i) solely the Customer entity that is the contracting party to the Agreement shall exercise any right or seek any remedy any Customer Affiliate may have under this DPA on behalf of its Affiliates, and (ii) the Customer that is the contracting party to the Agreement shall exercise any such rights under this DPA not separately for each Affiliate individually but in a combined manner for all of its Affiliates together. **10. Miscellaneous** a. Except for the changes made by this DPA, the Agreement remains unchanged and in full force and effect. b. This DPA may be executed in counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument. c. If any provision or part-provision of this DPA is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the DPA. d. This DPA shall be governed by and construed in accordance with the governing law and jurisdiction provisions in the Agreement, unless required otherwise by European Data Protection Laws. **Annex AData Processing Description** This Annex A forms part of the DPA and describes (i) the processing that Couchbase will perform on Customer Data as processor or subprocessor on behalf of Customer as the controller or processor, as applicable, and (ii) transfers of Usage Data that Couchbase will perform as controller. **1) Customer Data ** **Duration ** The duration of the data processing under this DPA is until the termination of the Agreement in accordance with its terms plus the period from the expiry of the Agreement until deletion of personal data by Couchbase in accordance with the terms of the Agreement (including this DPA). **Categories of data ** The personal data to be processed concern the following categories of data (please specify): ● Personal Data in Customer Content or Support Content: Personal Data included in content or data provided by or on behalf of Customer or Authorized Users by or through the Cloud Service. **Special categories of data (if appropriate)** The parties do not intend for any special category data to be processed under the Agreement. **Data subjects** The personal data to be processed concern the following categories of data subjects (please specify): ● Data subjects include individuals about whom data is provided to Couchbase via the Cloud Service by or at the direction of Customer, including Authorized Users. Data subjects may include Customer’s customers, employees, suppliers and end-users. **Processing operations** The personal data will be subject to the following basic processing activities (please specify): ● processing to provide the Cloud Service in accordance with the Agreement; ● processing to perform any steps necessary for the performance of the Agreement; ● processing initiated by Customer in its use of the Cloud Service; and ● processing to comply with other reasonable instructions provided by Customer (e.g. via email or support tickets) that are consistent with the terms of the Agreement. **Frequency** The personal data may be transferred continuously. **ii) Usage Data** **Duration** Usage Data is transferred and maintained during the term of the relevant Agreement plus the period for which Usage Data is necessary for Couchbase’s legitimate business efforts. Certain aggregated and anonymized records of user actions may be retained permanently. **Categories of data** The personal data to be transferred concern the following categories of data (please specify): ● Personal Data in Usage Data: Usage Data may include user account information, including account ID and email address; personal identification information, including IP address; employment information; contact information; browser information and metadata. **Special categories of data (if appropriate)** The parties do not intend for any special category data to be transferred under the Agreement. **Data subjects** The personal data to be processed concern the following categories of data subjects (please specify): ● Data subjects may include Customer, Customer’s employees and other Authorized Users and any other permitted collaborators. **Processing operations** The personal data will be subject to the following basic processing activities (please specify): ● Processing to provide and administer the products, services and support; ● Processing to derive insights in order to improve the products, services and support and support business development; ● Processing to engage and respond to customer questions, perform marketing and sales activities, and analyze business metadata. **Frequency** The personal data may be transferred continuously. **Annex B** **Security Measures** This Annex describes Couchbase’s Security Measures. Customer acknowledges that the Cloud Service operates pursuant to a shared responsibility model, which requires, among other things, that Customer take certain steps such as protecting the security of Customer Content (which remains stored within Customer’s environment under Customer’s control). If and to the extent Couchbase processes Customer Data on behalf of Customer in connection with the Cloud Service or transfers any Usage Data subject to the Standard Contractual Clauses, Couchbase shall implement and maintain the following Security Measures: **Data encryption measures** ● All customer data is encrypted in-transit using TLS 1.2 (or higher) and encrypted at-rest using AES-256 encryption. ● Employee laptops are encrypted using full disk AES-256 encryption. ● All credentials are encrypted in transit using TLS 1.2 (or higher) and encrypted at-rest. ● Encryption keys are rotated on an annual basis and are stored and managed by the cloud service provider selected by Customer. **Availability and recoverability measures** ● Couchbase maintains Disaster Recovery and Business continuity plans and procedures that are designed to reasonably ensure the availability of the Cloud Service. ● The Couchbase Capella offering is deployed in geographically distributed data centers operated by industry recognized public cloud service providers such as Amazon (AWS), Microsoft (Azure) and Google (GCP) (as applicable). ● Redundancy is built into the system infrastructure supporting the Couchbase Capella offering. In the event that a primary system fails, the redundant infrastructure in another availability zone is configured to take its place. ● Backups are stored in controlled environments within the cloud infrastructure. Logical access to backup data is restricted to appropriate personnel and is stored in high availability storage. ● On an annual basis, a backup restoration test is performed where operations personnel restore a backup from a snapshot to ensure that data could be recovered in the event of an incident. **Organizational security measures** ● Couchbase has established a formal Information Security Management System (ISMS) in order to protect the confidentiality, integrity and availability of the Couchbase Capella offering and information systems, and to ensure the effectiveness of security controls over data and information systems. ● Employees are required to undergo Anti-Bribery & Corruption, Ethics and Code of Conduct, Insider Trading, Global Data Privacy and annual Security Awareness Training. ● Employees are required to sign non-disclosure and Confidentiality agreements upon hire. ● Formal policies and procedures are in place for employee onboarding and offboarding activities. Account provisioning and de-provisioning processes are defined and implemented. ● Employee access is removed upon termination or adjusted as required as a result of  role change. ● Multi-factor Authentication (MFA) is enforced for access to critical and production resources. ● Password complexity requirements are enforced. ● Segregation of responsibilities and duties is implemented to reduce opportunities for unauthorized or unintentional modification or misuse. ● Couchbase maintains signed non-disclosure agreements with third parties. ● Couchbase networks are segregated based on trust levels and protected by firewalls. **Logging and monitoring measures** ● Logging of user activities, exceptions, faults, and information security events are enabled. Logs are retained, as necessary. ● All logs can be accessed only by authorized Couchbase employees and access controls are in place to prevent unauthorized access. ● Write access to logging data is strictly prohibited. Logging facilities and log information are protected against tampering and unauthorized access through use of access controls and security measures. ● Couchbase has various monitoring measures in place to generate security alerts and identify irregular activity. ● The Couchbase Capella operations team regularly reviews security alerts and their underlying configuration to ensure they are operating as intended and that controls are modified as conditions change. **Access control measures** ● Couchbase implements security best practices and uses a role-based security architecture across the database, network, and application layers and strictly follows principles of least privilege when granting access to key systems. ● Couchbase has defined job functions and roles to support proper segregation of duties. ● Access to operational, production and disaster recovery environments is protected by use of unique user accounts, strong passwords, use of Multi-Factor Authentication (MFA), role-based access, and principle of least privileges. ● Access keys used by production Couchbase applications (e.g. AWS Access Keys) are accessible only to authorized personnel. They are rotated (changed) as required (e.g., pursuant to a security advisory or personnel departure) and at least yearly. ● User activity in operational environments including access, modification or deletion of data is logged. ● Authorization requests and provisioning is logged, tracked and audited. ● Web Application Firewalls (WAF), in addition to the network-based firewalls, are deployed. **Physical security measures** ● The Couchbase Capella offering is deployed in geographically distributed data centers operated by industry recognized public cloud service providers such as Amazon (AWS), Microsoft (Azure) and Google (GCP) (as applicable). ● Physical access to all facilities containing sensitive data is restricted and managed. ● All information resource facilities (e.g. network closets and storerooms) are physically protected in proportion to the criticality or importance of their function. ● Access to information resource facilities is granted only to company personnel and contractors whose job responsibilities require access to those facilities. ● All information resource facilities that allow access to visitors are configured to track visitor access with a sign-in log. ● Card access records and visitor logs for information resource facilities are kept for routine review based upon the criticality of the information resources being protected. ● Equipment is protected to reduce the risks from environmental threats, hazards, and opportunities for unauthorized access. **Secure system configurations** ● Couchbase has a Change Management policy and procedure in place. ● Couchbase monitors changes to in-scope systems to ensure that the applicable standard process is followed and to mitigate any risk of un-detected changes to production. Changes are tracked in the change management system. ● Access Control policy and procedures are in place to prevent unauthorized changes. ● Mobile device management controls are in place. **Governance** ● Couchbase has established a formal Information Security Management System (ISMS) in order to protect the confidentiality, integrity and availability of the Couchbase Capella offering and information systems, and to ensure the effectiveness of security controls over data and information systems. ● Couchbase has in place a documented and approved information security policy, including supporting documentation. ● The authority and responsibility for managing Couchbase’s information security program has been delegated to Information Security and Compliance Group, who is authorized by senior management to take actions necessary to establish, implement, and manage Couchbase’s information security program. **Compliance** ● Couchbase is audited by an independent third-party auditor and has achieved SOC 2 Type 1 compliance, attesting to our commitment to controls that safeguard the confidentiality and availability of information stored and processed in the Couchbase Capella service. **Minimum access to data** ● Privacy assessments are performed related to implementation of new products/services and processing of personal data by third parties. ● Data collection is limited to the purposes of the processing (or the data that the customer chooses to provide). ● Security measures are in place to provide only the minimum amount of access necessary to perform required functions. ● Data retention requirements are identified ● Access to personal data is restricted to the personnel involved in the processing, adhering to the “need to know” principle, and according to defined roles and responsibilities of the individuals. **Accountability measures** ● Customer Privacy Assessments are required when introducing any new product/service that involves processing of personal data. ● Data protection impact assessments are part of any new processing initiative. **Data subject access requests** ● Data subjects are eligible to request the export of their personal data in an industry standard format. ● Processes are in place that allow individuals to exercise their privacy rights (e.g. right of erasure or right to data portability), as described in Couchbase's publicly available Privacy Policy. Couchbase will continue to analyze the European Data Protection Board’s recent guidance on supplementary measures to meet the adequacy requirement of the GDPR, and any others issued by European data protection authorities as they arise. **Annex C** **Transfers of Data** This Annex sets forth the terms and conditions that apply when Customer’s use of the Cloud Service requires an onward transfer mechanism to lawfully transfer personal data from a jurisdiction to Couchbase located outside of that jurisdiction. **1. The 2021 Standard Contractual Clauses. ** For data transfers that are subject to the GDPR and/or the Swiss FDPA, the 2021 Standard Contractual Clauses will apply in the following manner: a. Module One (Controller to Controller) will apply where Customer is a controller of Usage Data and Couchbase is a controller of Usage Data. b. Module Two (Controller to Processor) will apply where Customer is a controller of Customer Data and Couchbase is a processor of Customer Data; c. Module Three (Processor to Processor) will apply where Customer is a processor of Customer Data and Couchbase is a sub-processor of Customer Data; d. For each module, where applicable: (i) in Clause 7, the optional docking clause will apply and the parties shall cooperate in good faith to take the necessary steps to apply the 2021 Standard Contractual Clauses to another party; (ii) in Clause 9, Option 2 will apply, and the time period for prior notice of sub-processor changes will be as set forth in Section 3 (Subprocessing) of this DPA; (iii) in Clause 11, the optional language will not apply; (iv) in Clause 17 (Option 1), the 2021 Standard Contractual Clauses will be governed by the law of the EU member state in which the Data Exporter is established, and if no such law, Irish law; provided that with respect to any transfers of data subject to the data protection laws of a country outside the EEA in which the competent authority has approved the use of the 2021 Standard Contractual Clauses (including but not limited to Switzerland) (an “**Adopting Country**”), the 2021 Standard Contractual Clauses will be governed by the data protection laws of the Adopting Country. (v) in Clause 18(b), disputes will be resolved before the courts of the EU member state in which the Data Exporter is established, and if no such law, the courts of the Republic of Ireland; provided that with respect to any transfers of data subject to the data protection laws of an Adopting Country, any dispute arising from the 2021 Standard Contractual Clauses will be resolved by the courts of the Adopting Country. (vi) In Annex I, Part A:  **Data Exporter:** Customer and authorized affiliates of Customer. **Contact Details:** Customer’s email address(es) specified as the relevant account to receive communications under the Cloud Service **Data Exporter Role:** Customer is the controller or processor of Customer Data, as applicable, and controller of Usage Data Activities Relevant to the Data Transferred: Receipt of software and services from Couchbase and affiliates **Signature & Date:** By entering into the Agreement and DPA, Data Exporter is deemed to have signed these Standard Contractual Clauses incorporated herein, including their Annexes, as of the Effective Date of the DPA. **Data Importer:** Couchbase, Inc. **Contact Details:** Couchbase Legal Team - [legal@couchbase.com](mailto:legal@couchbase.com) **Data Importer Role:** Couchbase is the processor or sub-processor of Customer Data, as applicable, and controller of Usage Data Activities Relevant to the Data Transferred: Provision of software and services **Signature & Date:** By entering into the Agreement and DPA, Data Importer is deemed to have signed these Standard Contractual Clauses, incorporated herein, including their Annexes, as of the Effective Date of the DPA. (vii) In Annex I, Part B: The categories of data subjects are described in Annex A of this DPA. The sensitive data transferred is described in Annex A of this DPA. The frequency of the transfer is a continuous basis for the duration of the Agreement. The nature of the processing is described in Annex A of this DPA. The purpose of the processing is described in Annex A of this DPA. The period of the processing is described in Annex A of this DPA. For transfers to sub-processors, the subject matter, nature, and duration of the processing is outlined at [**https://info.couchbase.com/cloud-subprocessors.html**](https://info.couchbase.com/cloud-subprocessors.html) (viii) In Annex I, Part C: The supervisory authority of the EU member state specified in Section 1(d)(iv) above shall act as competent supervisory authority; provided that with respect to any transfers of data subject to the data protection laws of an Adopting Country, the supervisory authority is the data protection authority of the Adopting Country. (ix) Annex B of this DPA serves as Annex II of the Standard Contractual Clauses. **4. Conflicting Terms. **To the extent there is any conflict between the Standard Contractual Clauses and any other terms in this DPA, the provisions of the Standard Contractual Clauses will prevail. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Capella Cloud Customer Data Processing Addendum URL: https://www.couchbase.com/capelladpa10192021/ ## Couchbase Capella Cloud Customer Data Processing Addendum  This Data Processing Addendum (this “**DPA**”) forms part of the Capella Cloud Service Subscription Agreement, or other agreement between Customer and Couchbase governing Customer’s use of the Cloud Service** **(“**Agreement**”), between Couchbase, Inc. (“**Couchbase**”) and the party identified as the "**Customer**" in the Agreement (“**Customer**”) (each a “**Party**” and together, the “**Parties**”). This DPA describes the commitments of the Parties concerning the processing of Personal Data in connection with Customer's use of the Cloud Service. If there is any conflict between the terms of the Agreement and the terms of this DPA, the terms of this DPA shall prevail to the extent of such conflict. Any capitalized term not defined in this DPA will have the meaning given it in the Agreement. The Parties agree as follows: **1. Definitions.** The following capitalized terms, when used in this DPA, will have the corresponding meanings provided below: a. “**Applicable Data Protection Laws**” means all worldwide privacy and data protection laws, regulations, rules, ordinances and other decrees applicable to the Personal Data, including (but not limited to): (i) European Data Protection Laws; and (ii) all laws and regulations of the United States, including the California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 et seq (“CCPA”); as may be amended, superseded or replaced. b. "**Customer Data**" means any Personal Data processed by Couchbase on behalf of Customer as a service provider or processor (as applicable) in connection with the Cloud Service, as more particularly described in Annex A of this DPA. c. “**EEA**" means the Member States of the European Union, plus Iceland, Liechtenstein, and Norway. d. "**European Data Protection Laws**” means: (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) (“**GDPR**”); (ii) Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector (“**e-Privacy Directive**”); (iii) any applicable national implementations of (i) and (ii); (iv) the Swiss Federal Data Protection Act of 19 June 1992 and its Ordinance (**“Swiss FDPA**”); and (v) in respect of the United Kingdom, the Data Protection Act 2018 and any applicable national legislation that replaces or converts in domestic law the GDPR, e-Privacy Directive or any other law relating to data and privacy as a consequence of the UK leaving the European Union; in each case as may be amended, superseded or replaced. e. "**Model Clauses**" means, depending on the circumstances unique to any particular Customer, any of the following: (i) the standard contractual clauses for processors as approved by the European Commission pursuant to its decision 2021/914 (the “**2021 Standard Contractual Clauses”**) and (ii) the UK Standard Contractual Clauses, each alternatively referred to as Standard Contractual Clauses, incorporated by reference and forming part of this DPA. f. “**Personal Data**” means any information that relates to an identified or identifiable natural person and which is protected as "**personal data**", "**personal information**" or "**personally identifiable information**" under Applicable Data Protection Laws. g. “**Security Incident**” means any breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to Customer Data transmitted, stored or otherwise processed by Couchbase and/or its Sub-processors in connection with the provision of the Cloud Service. The Parties acknowledge and agree that “Security Incident” shall not include unsuccessful attempts or activities that do not compromise the security of Customer Data, including unsuccessful log-in attempts, pings, port scans, denial of service attacks, and other network attacks on firewalls or networked systems. h. "**Sub-processor**" means any processor engaged by Couchbase or its Affiliates to assist in fulfilling its obligations with respect to providing the Cloud Service pursuant to the Agreement or this DPA. Sub-processors may include third parties or Couchbase Affiliates but shall exclude any Couchbase employee, contractor or consultant. i. “**UK Standard Contractual Clauses**” means (i) standard contractual clauses for data controller to data processor transfers approved by the European Commission in  decision 2010/87/EU (“**UK Controller to Processor SCCs**”); and (ii) standard contractual clauses for data controller to data controller transfers approved by the European Commission in decision 2004/915/EC (“**UK Controller to Controller SCCs**”). j. The terms “**controller**”, “**processor**” and “**processing**” shall have the meanings given to them in the GDPR, and “**process**”, “**processes**” and “**processed**” shall be interpreted accordingly; and the terms “**business**”, “**service provider**” and “**sell**” shall have the meanings given to them in the CCPA. **2. Role and Scope of Processing** a.** Scope. **Subject to Section 2(b), this DPA applies to the extent that Couchbase processes as a processor or service provider (as applicable) any Customer Data protected by Applicable Data Protection Laws. b. **Role of the Parties.** The parties acknowledge and agree that (i) with respect to the processing of Customer Data, Customer is the relevant business, controller or processor (as applicable) of such  Customer Data, and Couchbase is a service provider, processor or subprocessor (as applicable) on behalf of Customer, as further described in Annex A of this DPA; and (ii) with respect to Personal Data included in any technical usage data Couchbase collects in connection with Customer’s use of the Cloud Service (“**Usage Data**”), Couchbase is the relevant business or controller of Usage Data and will process Usage Data in accordance with the Couchbase privacy policy available at [https://www.couchbase.com/privacy-policy](https://www.couchbase.com/privacy-policy/). Each Party will comply with all laws, rules and regulations applicable to it and binding on it in the performance of this DPA, including any Applicable Data Protection Laws. With respect to Usage Data, Couchbase will process such data in compliance with only Sections 8(a)(iii) and (iv), to the extent applicable. c. **Couchbase processing of personal data.** Couchbase agrees that it shall process Customer Data only for the purposes described in the DPA and in accordance with Customer's documented lawful instructions. The parties agree that the Agreement (including this DPA) sets out the Customer's complete and final instructions to Couchbase in relation to the processing of Customer Data and processing outside the scope of these instructions (if any) shall require prior written agreement between Customer and Couchbase. Without prejudice to Section 2(d) (Customer responsibilities), Couchbase shall notify Customer in writing, unless prohibited from doing so under Applicable Data Protection Laws, and may suspend processing of Customer Data, if it becomes aware or believes that any data processing instructions from Customer violates Applicable Data Protection Laws. d. **Customer responsibilities.** Customer is responsible for the lawfulness of Customer Data processing under or in connection with the Agreement. Customer represents and warrants that (i) it has provided, and will continue to provide all notice and obtained, and will continue to obtain, all consents, permissions and rights necessary under Applicable Data Protection Laws for Couchbase to lawfully process Customer Data for the purposes contemplated by the Agreement (including this DPA); (ii) it has complied with all Applicable Data Protection Laws as a controller and/or business of Customer Data for the collection and provision to Couchbase and its Sub-processors of such Customer Data; and (iii) it shall ensure its processing instructions comply with applicable laws (including Applicable Data Protection Laws) and that the processing of Customer Data by Couchbase in accordance with Customer's instructions will not cause Couchbase to be in breach of Applicable Data Protection Laws. e. **Aggregate data.** Notwithstanding the foregoing or anything to the contrary in the Agreement (including this DPA), Customer acknowledges that Couchbase and its Affiliates shall have a right to collect and create anonymized, aggregate, and/or de-identified information (as defined by Applicable Data Protection Laws) for its own legitimate business. **3. Subprocessing** a. **Authorized Sub-processors.** Customer acknowledges and agrees that Couchbase may engage Sub-processors to process Customer Data on Customer's behalf. The Sub-processors currently engaged by Couchbase and authorized by Customer are listed on the Couchbase website (currently posted at https://info.couchbase.com/cloud-subprocessors.html). At least fifteen (15) days prior to any addition of a new sub-processor, Couchbase will update the applicable website and provide Customer notice of that update via the mechanism provided at such Couchbase website, except that if Couchbase reasonably believes engaging a new Sub-processor on an expedited basis is necessary to protect the confidentiality, integrity or availability of the Customer Data or avoid material disruption to the Cloud Service, Couchbase will instead give such notice as soon as reasonably practicable. **4. Security and Audits** a. **Security Measures.**  Couchbase shall implement and maintain appropriate technical and organizational security measures designed to protect Customer Data in its control from Security Incidents and to preserve the security and confidentiality of the Customer Data, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing (“**Security Measures**”). Such Security Measures will include, at a minimum, those measures described in Annex B of this DPA. Couchbase shall ensure that any person who is authorized by Couchbase to process Customer Data under this DPA shall be under an appropriate obligation of confidentiality (whether a contractual or statutory duty). b.** Updates to Security Measures.** Customer acknowledges that the Security Measures are subject to technical progress and development and that Couchbase may update or modify the Security Measures from time to time, provided that such updates and modifications do not result in the degradation of the overall security of the Cloud Service purchased by the Customer. c. **Customer Security Responsibilities.** Notwithstanding the above, Customer agrees that except as provided by this DPA, Customer shall implement and maintain appropriate technical and organizational security measures designed to protect from Security Incidents and to preserve the security and confidentiality of Customer Data while in its dominion and control. Customer is responsible for (i) protecting the security of all Customer credentials used to access the Cloud Service; (ii) securing the Customer Cloud Environment and any Customer System (with such steps to include, without limitation, the regular rotation of access keys and other industry standard steps to preclude unauthorized access); (iii) backing up and securing Customer Data under Customer’s control within the Customer Cloud Environment or other Customer controlled system; and (iv) reviewing the information made available by Couchbase relating to data security and privacy and making an independent determination as to whether the Cloud Service meet Customer’s requirements and legal obligations under Applicable Data Protection Law. d. **Security Incident Response.** To the extent required by Applicable Data Protection Laws, upon becoming aware of a Security Incident, Couchbase shall notify Customer without undue delay and shall: (i) to assist Customer in relation to any personal data breach notifications Customer is required to make under Applicable Data Protection Laws, Couchbase will include in such notice to Customer timely information relating to the Security Incident as it becomes known, as is reasonably requested by Customer, taking into account the nature of the Cloud Service, the information available to Couchbase, and any restrictions on disclosing the information, such as confidentiality; and (ii) promptly take steps, deemed necessary and reasonable by Couchbase, to contain, investigate, and remediate any Security Incident, to the extent that the remediation is within Couchbase’s reasonable control.  Couchbase's notification of or response to a Security Incident under this Section 4(d) shall not be construed as an acknowledgment by Couchbase of any fault or liability with respect to the Security Incident. The obligations set forth herein shall not apply to Security Incidents to the extent they are caused by Customer or its Authorized Users. e. **Security Audits.** Couchbase shall provide written responses (on a confidential basis) to all reasonable written requests for information made by Customer related to Couchbase’s processing of Customer Data, including responses to information security and audit questionnaires that are necessary to confirm Couchbase's compliance with this DPA, provided that Customer shall not exercise this right more than once in any twelve (12) month rolling period.  Notwithstanding the foregoing, Customer may also exercise such audit right in the event Customer is expressly requested or required to provide this information to a data protection authority, or Couchbase has experienced a Security Incident, or on another reasonably similar basis. **5.** **International Transfers** a. **Processing locations. **Customer acknowledges and agrees that Couchbase may transfer and process Customer Data to and in the United States and anywhere else in the world where Couchbase, its Affiliates or its Sub-processors maintain data processing operations.  Couchbase shall at all times ensure such transfers are made in compliance with the requirements of Applicable Data Protection Laws and this DPA. **6. Deletion of Customer Data** a. The Cloud Service will provide Customer with controls that Customer may use to delete or retrieve Customer Data during the term in a manner consistent with the functionality of the Cloud Service. b. Customer hereby authorizes Couchbase, upon termination or expiry of the Agreement, or in case of termination or suspension of the Cloud Service pursuant to the Agreement, to delete all Customer Data (including copies) in its possession or control in accordance with the Agreement, save that this requirement shall not apply to the extent Couchbase is required by applicable law to retain some or all of the Customer Data. **7. Rights of Individuals and Cooperation** a. **Data Subject Requests.** The Cloud Service provide Customer with a number of controls, including security features and functionalities, that Customer may use to retrieve, correct, delete or restrict Customer Data, as described in any documentation applicable to the Cloud Service. Without prejudice to Section 4(a), Customer may use these controls as technical and organizational measures to assist it in connection with its obligations under Applicable Data Protection Laws, including its obligations relating to responding to requests from data subjects. To the extent that Customer is unable to independently access the relevant Customer Data within the Cloud Service, Couchbase shall, taking into account the nature of the processing, provide reasonable cooperation to assist Customer to respond to any requests from individuals or applicable data protection authorities relating to the processing of Customer Data under the Agreement.  In the event that any such request is made to Couchbase directly, Couchbase shall not respond to such communication directly without Customer's prior authorization, unless legally compelled to do so. If Couchbase is required to respond to such a request, Couchbase shall promptly notify Customer and provide it with a copy of the request unless legally prohibited from doing so. b. **Subpoenas and Court Orders.** If a law enforcement agency sends Couchbase a demand for Customer Data (for example, through a subpoena or court order), Couchbase shall give Customer reasonable notice of the demand to allow Customer to seek a protective order or other appropriate remedy unless Couchbase is legally prohibited from doing so. **8. Jurisdiction Specific Terms ** a. **Europe.** To the extent the Customer Data is subject to European Data Protection Laws, the following terms shall apply in addition to the terms in the remainder of this DPA: i. **Sub-processor Obligations.** Couchbase shall: (A) enter into a written agreement with each Sub-processor imposing data protection terms that require the Sub-processor to protect personal data to the standard required by applicable European Data Protection Law and this DPA; and (B) remain responsible for its compliance with the obligations of this DPA and for any acts or omissions of the Sub-processor that cause Couchbase to breach any of its obligations under this DPA. ii. **Objections to Sub-processors.** Customer may object in writing to Couchbase’s appointment of a new Sub-processor on reasonable grounds relating to data protection (e.g. if making Customer Data available to the Sub-processor may violate European Data Protection Law or weaken the protections for such Customer Data) by notifying Couchbase promptly in writing within five (5) calendar days of receipt of notice from Couchbase in accordance with Section 3(a) above.  Such notice shall explain the reasonable grounds for the objection and the parties shall discuss such concerns in good faith with a view to achieving commercially reasonable resolution.  If no such resolution can be reached, Couchbase will, at its sole discretion, either not appoint Sub-processor, or permit Customer to suspend or terminate the affected Cloud Service in accordance with the termination provisions in the Agreement without liability to either party (but without prejudice to any fees incurred by Customer prior to suspension or termination). Unless an objection is made as set forth in this Section 8(a)(ii), Customer consents to Couchbase’s use of sub-processors as described in this DPA. iii. **Transfers of Data.** To the extent that Couchbase processes (or causes to be processed) any personal data protected by European Data Protection Laws in a third country not recognised as providing adequate protection for personal data (as described in European Data Protection Laws), then the terms and conditions of Annex C (*Transfers of Data*) will apply and Customer (as data exporter) will be deemed to have entered into the Model Clauses with Couchbase (as data importer) and Couchbase agrees to abide by and process such Customer Data in in compliance with the Model Clauses, which are incorporated in full by reference and form an integral part of this DPA. For the purposes of the descriptions in the Model Clauses: (A) Couchbase agrees that it is a “data importer” and Customer is the “data exporter” (notwithstanding that Customer may itself be an entity located outside the EEA or the United Kingdom); (B) Annex A and Annex B of this DPA shall replace Appendix 1 and Appendix 2 of the Model Clauses. It is not the intention of either party, nor the effect of this DPA, to contradict or restrict any of the provisions set forth in the Model Clauses. Accordingly, if and to the extent the Model Clauses conflict with any provision of this DPA, the Model Clauses shall prevail to the extent of such conflict. The Model Clauses will not apply to Customer Data that is not transferred, either directly or via onward transfer, outside the EEA or the United Kingdom. iv. **Alternative Transfer Mechanism.** If and to the extent that Couchbase adopts an alternative data export solution for the transfer of Customer Data as prescribed by applicable European Data Protection Laws ("**Alternative Transfer Mechanism**"), the Alternative Transfer Mechanism shall apply instead (but only to the extent such Alternative Transfer Mechanism applies to the transfer). v. **Data Protection Impact Assessment.** To the extent Couchbase is required under applicable European Data Protection Law, Couchbase shall provide reasonably requested information regarding Couchbase processing of personal data under the Agreement to enable the Customer to carry out data protection impact assessments or prior consultations with supervisory authorities as required by law. b. **California. **To the extent the Customer Data is subject to the CCPA, the parties agrees that Customer is a business and that it appoints Couchbase as its service provider to process Customer Data as permitted under the Agreement (including this DPA) and the CCPA, or for purposes otherwise agreed in writing (the “**Permitted Purposes**”). Customer and Couchbase agree that: (i) Couchbase shall not retain, use or disclose personal information for any purpose other than the Permitted Purposes; (ii) Customer Data was not sold to Couchbase and Couchbase shall not “sell” personal information (as defined by the CCPA); (iii) Couchbase shall not retain, use or disclose personal information outside of the direct business relationship between Customer and Couchbase; and (iv) Couchbase may de-identify or aggregate personal information in the course of providing the Cloud Service. Couchbase certifies that it understands the restrictions set out in this Section 8(b) and will comply with them. **9. Limitation of Liability ** a. Each Party’s and all of its Affiliates’ liability, taken together in the aggregate, arising out of or related to this DPA (including the Model Clauses) whether in contract, tort (including negligence) or under any other theory of liability, shall be subject to the limitations and exclusions of liability in the Agreement, and any reference in provisions to the liability of a party means the aggregate liability of that party and all of its Affiliates under and in connection with the Agreement and this DPA together. b. Except where Applicable Data Protection Laws require a Customer Affiliate to exercise a right or seek any remedy under this DPA against Couchbase directly by itself, the parties agree that (i) solely the Customer entity that is the contracting party to the Agreement shall exercise any right or seek any remedy any Customer Affiliate may have under this DPA on behalf of its Affiliates, and (ii) the Customer that is the contracting party to the Agreement shall exercise any such rights under this DPA not separately for each Affiliate individually but in a combined manner for all of its Affiliates together. **10. Miscellaneous** a. Except for the changes made by this DPA, the Agreement remains unchanged and in full force and effect. b. This DPA may be executed in counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument. c. If any provision or part-provision of this DPA is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the DPA. d. This DPA shall be governed by and construed in accordance with the governing law and jurisdiction provisions in the Agreement, unless required otherwise by European Data Protection Laws.   **Annex A** **Data Processing Description** This Annex A forms part of the DPA and describes (i) the processing that Couchbase will perform on Customer Data as processor or subprocessor on behalf of Customer as the controller or processor, as applicable, and (ii) transfers of Usage Data that Couchbase will perform as controller. **1) Customer Data** Duration The duration of the data processing under this DPA is until the termination of the Agreement in accordance with its terms plus the period from the expiry of the Agreement until deletion of personal data by Couchbase in accordance with the terms of the Agreement (including this DPA). **Categories of data ** The personal data to be processed concern the following categories of data (please specify): ● Personal Data in Customer Content: Personal Data included in content or data provided by or on behalf of Customer or Authorized Users by or through the Cloud Service. **Special categories of data (if appropriate) ** The parties do not intend for any special category data to be processed under the Agreement. **Data subjects** The personal data to be processed concern the following categories of data subjects (please specify): ● Data subjects include individuals about whom data is provided to Couchbase via the Cloud Service by or at the direction of Customer, including Authorized Users. Data subjects may include Customer’s customers, employees, suppliers and end-users. **Processing operations** The personal data will be subject to the following basic processing activities (please specify): ● processing to provide the Cloud Service in accordance with the Agreement; ● processing to perform any steps necessary for the performance of the Agreement; ● processing initiated by Customer in its use of the Cloud Service; and ● processing to comply with other reasonable instructions provided by Customer (e.g. via email or support tickets) that are consistent with the terms of the Agreement. **Frequency** The personal data may be transferred continuously. **ii) Usage Data** **Duration** Usage Data is transferred and maintained during the term of the relevant Agreement plus the period for which Usage Data is necessary for Couchbase’s legitimate business efforts. Certain aggregated and anonymized records of user actions may be retained permanently. **Categories of data** The personal data to be transferred concern the following categories of data (please specify): ●  Personal Data in Usage Data: Usage Data may include user account information, including account ID and email address; personal identification information, including IP address; employment information; contact information; browser information and metadata. **Special categories of data (if appropriate)** The parties do not intend for any special category data to be transferred under the Agreement. **Data subjects** The personal data to be processed concern the following categories of data subjects (please specify): ●  Data subjects may include Customer, Customer’s employees and other Authorized Users and any other permitted collaborators. **Processing operations** The personal data will be subject to the following basic processing activities (please specify): ●  processing to provide and administer the products, services and support; ●  Processing to derive insights in order to improve the products, services and support and support business development; ●  Processing to engage and respond to customer questions, perform marketing and sales activities, and analyze business metadata. **Frequency** The personal data may be transferred continuously.   **Annex B** **Security Measures** This Annex describes Couchbase’s Security Measures. Customer acknowledges that the Cloud Service operates pursuant to a shared responsibility model, which requires, among other things, that Customer take certain steps such as protecting the security of Customer Content (which remains stored within Customer’s environment under Customer’s control). If and to the extent Couchbase processes Customer Data on behalf of Customer in connection with the Cloud Service or transfers any Usage Data subject to the Standard Contractual Clauses, Couchbase shall implement and maintain the following Security Measures: **Data encryption measures** ● All customer data is encrypted in-transit using TLS 1.2 (or higher) and encrypted at-rest  using AES-256 encryption. ● Employee laptops are encrypted using full disk AES-256 encryption. ● All credentials are encrypted in transit using TLS 1.2 (or higher) and encrypted at-rest. ● Encryption keys are rotated on an annual basis and are stored and managed in AWS Key Management Service. **Availability and recoverability measures** ● Couchbase maintains Disaster Recovery and Business continuity plans and procedures that are designed to reasonably ensure the availability of the Cloud Service. ● The Couchbase Capella offering is deployed in geographically distributed data centers operated by industry recognized public cloud service providers such as Amazon (AWS), Microsoft (Azure) and Google (GCP) (as applicable). ● Redundancy is built into the system infrastructure supporting the Couchbase Capella offering. In the event that a primary system fails, the redundant infrastructure in another availability zone is configured to take its place. ● Backups are stored in controlled environments within the cloud infrastructure. Logical access to backup data is restricted to appropriate personnel and is stored in high availability storage. ● On an annual basis, a backup restoration test is performed where operations personnel restore a backup from a snapshot to ensure that data could be recovered in the event of an incident. **Organizational security measures** ● Couchbase has established a formal Information Security Management System (ISMS) in order to protect the confidentiality, integrity and availability of the Couchbase Capella offering and information systems, and to ensure the effectiveness of security controls over data and information systems. ● Employees are required to undergo Anti-Bribery & Corruption, Ethics and Code of Conduct, Insider Trading, Global Data Privacy and annual Security Awareness Training. ● Employees are required to sign non-disclosure and Confidentiality agreements upon hire. ● Formal policies and procedures are in place for employee onboarding and offboarding activities. Account provisioning and de-provisioning processes are defined and implemented. ● Employee access is removed upon termination or adjusted as required as a result of  role change. ● Multi-factor Authentication (MFA) is enforced for access to critical and production resources. ● Password complexity requirements are enforced. ● Segregation of responsibilities and duties is implemented to reduce opportunities for unauthorized or unintentional modification or misuse. ● Couchbase maintains signed non-disclosure agreements with third parties. ● Couchbase networks are segregated based on trust levels and protected by firewalls. **Logging and monitoring measures** ● Logging of user activities, exceptions, faults, and information security events are enabled. Logs are retained, as necessary. ● All logs can be accessed only by authorized Couchbase employees and access controls are in place to prevent unauthorized access. ● Write access to logging data is strictly prohibited. Logging facilities and log information are protected against tampering and unauthorized access through use of access controls and security measures. ● Couchbase has various monitoring measures in place to generate security alerts and identify irregular activity. ● The Couchbase Capella operations team regularly reviews security alerts and their underlying configuration to ensure they are operating as intended and that controls are modified as conditions change. **Access control measures** ● Couchbase implements security best practices and uses a role-based security architecture across the database, network, and application layers and strictly follows principles of least privilege when granting access to key systems. ● Couchbase has defined job functions and roles to support proper segregation of duties. ● Access to operational, production and disaster recovery environments is protected by use of unique user accounts, strong passwords, use of Multi-Factor Authentication (MFA), role-based access, and principle of least privileges. ● Access keys used by production Couchbase applications (e.g. AWS Access Keys) are accessible only to authorized personnel. They are rotated (changed) as required (e.g., pursuant to a security advisory or personnel departure) and at least yearly. ● User activity in operational environments including access, modification or deletion of data is logged. ● Authorization requests and provisioning is logged, tracked and audited. ● Web Application Firewalls (WAF), in addition to the network-based firewalls, are deployed. **Physical security measures** ● The Couchbase Capella offering is deployed in geographically distributed data centers operated by industry recognized public cloud service providers such as Amazon (AWS), Microsoft (Azure) and Google (GCP) (as applicable). ● Physical access to all facilities containing sensitive data is restricted and managed. ● All information resource facilities (e.g. network closets and storerooms) are physically protected in proportion to the criticality or importance of their function. ● Access to information resource facilities is granted only to company personnel and contractors whose job responsibilities require access to those facilities. ● All information resource facilities that allow access to visitors are configured to track visitor access with a sign-in log. ● Card access records and visitor logs for information resource facilities are kept for routine review based upon the criticality of the information resources being protected. ● Equipment is protected to reduce the risks from environmental threats, hazards, and opportunities for unauthorized access. **Secure system configurations** ● Couchbase has a Change Management policy and procedure in place. ● Couchbase monitors changes to in-scope systems to ensure that the applicable standard process is followed and to mitigate any risk of un-detected changes to production. Changes are tracked in the change management system. ● Access Control policy and procedures are in place to prevent unauthorized changes. ● Mobile device management controls are in place. **Governance** ● Couchbase has established a formal Information Security Management System (ISMS) in order to protect the confidentiality, integrity and availability of the Couchbase Capella offering and information systems, and to ensure the effectiveness of security controls over data and information systems. ● Couchbase has in place a documented and approved information security policy, including supporting documentation. ● The authority and responsibility for managing Couchbase’s information security program has been delegated to Information Security and Compliance Group, who is authorized by senior management to take actions necessary to establish, implement, and manage Couchbase’s information security program. **Compliance** ● Couchbase is audited by an independent third-party auditor and has achieved SOC 2 Type 1 compliance, attesting to our commitment to controls that safeguard the confidentiality and availability of information stored and processed in the Couchbase Capella service. **Minimum access to data** ● Privacy assessments are performed related to implementation of new products/services and processing of personal data by third parties. ● Data collection is limited to the purposes of the processing (or the data that the customer chooses to provide). ● Security measures are in place to provide only the minimum amount of access necessary to perform required functions. ● Data retention requirements are identified ● Access to personal data is restricted to the personnel  involved in the processing, adhering to the “need to know” principle, and according to defined roles and responsibilities of the individuals. **Accountability measures** ● Customer Privacy Assessments are required when introducing any new product/service that involves processing of personal data. ● Data protection impact assessments are part of any new processing initiative. **Data subject access requests** ● Data subjects are eligible to request the export of their personal data in an industry standard format. ● Processes are in place that allow individuals to exercise their privacy rights (e.g. right of erasure or right to data portability), as described in Couchbase's publicly available Privacy Policy. Couchbase will continue to analyze the European Data Protection Board’s recent guidance on supplementary measures to meet the adequacy requirement of the GDPR, and any others issued by European data protection authorities as they arise.   **Annex C** **Transfers of Data** This Annex sets forth the terms and conditions that apply when Customer’s use of the Cloud Service requires an onward transfer mechanism to lawfully transfer personal data from a jurisdiction to Couchbase located outside of that jurisdiction. **1. UK Standard Contractual Clauses.**  For data transfers from the United Kingdom that are subject to the UK Standard Contractual Clauses, the UK Standard Contractual Clauses will be deemed entered into (and incorporated into this DPA by reference) and completed as follows: a. The UK Controller to Processor SCCs will apply where Couchbase is processing Customer Data.  The illustrative indemnification clause will not apply.  Annex A serves as Appendix 1 of the UK Controller to Processor SCCs.  Annex B serves as Appendix 2 of the UK Controller to Processor SCCs. Annex D sets out Couchbase’s and Customer’s interpretation of their respective obligations under specific clauses of the UK Controller to Processor SCCs, as applicable. b. The UK Controller to Controller SCCs will apply where Couchbase is transferring Usage Data.  In Clause II(h), Couchbase will transfer personal data in accordance with the data processing principles set forth in Annex A of the UK Controller to Controller SCCs.  The illustrative commercial clause will not apply. Schedule A of this DPA serves as Annex B of the UK Controller to Controller SCCs. **2. The 2021 Standard Contractual Clauses. ** For data transfers that are subject to the GDPR and/or the Swiss FDPA, the 2021 Standard Contractual Clauses will apply in the following manner: a. Module One (Controller to Controller) will apply where Customer is a controller of Usage Data and Couchbase is a controller of Usage Data. b. Module Two (Controller to Processor) will apply where Customer is a controller of Customer Data and Couchbase is a processor of Customer Data; c. Module Three (Processor to Processor) will apply where Customer is a processor of Customer Data and Couchbase is a sub-processor of Customer Data; d. For each module, where applicable: (i) in Clause 7, the optional docking clause will apply; (ii) in Clause 9, Option 2 will apply, and the time period for prior notice of sub-processor changes will be as set forth in Section 3 (Subprocessing) of this DPA; (iii) in Clause 11, the optional language will not apply; (iv) in Clause 17 (Option 1), the 2021 Standard Contractual Clauses will be governed by the law of the EU member state in which the Data Exporter is established, and if no such law, Irish law. (v) in Clause 18(b), disputes will be resolved before the courts of the EU member state in which the Data Exporter is established, and if no such law, the courts of the Republic of Ireland. (vi) In Annex I, Part A: **Data Exporter:**  Customer and authorized affiliates of Customer. **Contact Details:**  Customer’s email address(es) specified as the relevant account to receive communications under the Cloud Service **Data Exporter Role:**  Customer is the controller or processor of Customer Data, as applicable, and controller of Usage Data **Signature & Date:**  By entering into the Agreement, Data Exporter is deemed to have signed these Standard Contractual Clauses incorporated herein, including their Annexes, as of the Effective Date of the Agreement. **Data Importer:**  Couchbase, Inc. **Contact Details:** Couchbase Legal Team - legal@couchbase.com **Data Importer Role:** Couchbase is the processor or sub-processor of Customer Data, as applicable, and controller of Usage Data **Signature & Date:** By entering into the Agreement, Data Importer is deemed to have signed these Standard Contractual Clauses, incorporated herein, including their Annexes, as of the Effective Date of the Agreement. (vii) In Annex I, Part B: The categories of data subjects are described in Annex A of this DPA. The sensitive data transferred is described in Annex A of this DPA. The frequency of the transfer is a continuous basis for the duration of the Agreement. The nature of the processing is described in Annex A of this DPA. The purpose of the processing is described in Annex A of this DPA. The period of the processing is described in Annex A of this DPA. For transfers to sub-processors, the subject matter, nature, and duration of the processing is outlined at [**https://info.couchbase.com/cloud-subprocessors.html**](https://info.couchbase.com/cloud-subprocessors.html) (viii) In Annex I, Part C: The supervisory authority of the EU member state specified in Section 3(d)(iv) above shall act as competent supervisory authority. (ix) Schedule 2 serves as Annex II of the Standard Contractual Clauses. **4. Conflicting Terms. **To the extent there is any conflict between the Standard Contractual Clauses and any other terms in this DPA, the provisions of the Standard Contractual Clauses will prevail.   **Annex D** This Annex sets out the parties’ interpretation of their respective obligations under specific clauses of the UK Controller to Processor SCCs (also referred to as the Clauses), identified below. Where a party complies with the interpretations set out in this Annex, that party shall be deemed by the other party to have complied with its commitments under the Clauses. For the purposes of this Annex, "DPA" means the Data Processing Addendum in place between data importer and data exporter and to which these Clauses are incorporated and "Agreement" shall have the meaning given to it in the DPA. **Clause 4(h) and 8: Disclosure of these Clauses** 1. Data exporter agrees that these Clauses constitute data importer's Confidential Information as that term is defined in the Agreement and may not be disclosed by data exporter to any third party without data importer's prior written consent unless permitted pursuant to the Agreement. This shall not prevent disclosure of these Clauses to a data subject pursuant to Clause 4(h) or a supervisory authority pursuant to Clause 8. **Clause 5(a): Suspension of data transfers and termination:** 1. The parties acknowledge that data importer may process the personal data only on behalf of the data exporter and in compliance with its instructions as provided by the data exporter and the Clauses. 2. The parties acknowledge that if data importer cannot provide such compliance for whatever reason, it agrees to inform promptly the data exporter of its inability to comply, in which case the data exporter is entitled to suspend the transfer of data and/or terminate the contract. 3. If the data exporter intends to suspend the transfer of personal data and/or terminate these Clauses, it shall endeavour to provide notice to the data importer and provide data importer with a reasonable period of time to cure the non-compliance (“**Cure Period**”). 4. If after the Cure Period the data importer has not or cannot cure the non-compliance then the data exporter may suspend or terminate the transfer of personal data immediately. The data exporter shall not be required to provide such notice in instances where it considers there is a material risk of harm to data subjects or their personal data. **Clause 5(f): Audit:** 1. Data exporter acknowledges and agrees that it exercises its audit right under Clause 5(f) by instructing data importer to comply with the audit measures described in Section 4 (Security and Audits) of the DPA. **Clause 5(j): Disclosure of sub-processor agreements** 1. The parties acknowledge the obligation of the data importer to send promptly a copy of any onward sub-processor agreement it concludes under the Clauses to the data exporter. 2. The parties further acknowledge that, pursuant to sub-processor confidentiality restrictions, data importer may be restricted from disclosing onward sub-processor agreements to data exporter. Notwithstanding this, data importer shall use reasonable efforts to require any sub-processor it appoints to permit it to disclose the sub-processor agreement to data exporter. 3. Even where data importer cannot disclose a sub-processor agreement to data exporter, the parties agree that, upon the request of data exporter, data importer shall (on a confidential basis) provide all information it reasonably in connection with such subprocessing agreement to data exporter. **Clause 6: Liability** 1. Any claims brought under the Clauses shall be subject to the terms and conditions, including but not limited to, the exclusions and limitations set forth in the Agreement. In no event shall any party limit its liability with respect to any data subject rights under these Clauses. **Clause 11: Onward subprocessing** 1. The parties acknowledge that, pursuant to FAQ II.1 in Article 29 Working Party Paper WP 176 entitled "FAQs in order to address some issues raised by the entry into force of the EU Commission Decision 2010/87/EU of 5 February 2010 on standard contractual clauses for the transfer of personal data to processors established in third countries under Directive 95/46/EC" the data exporter may provide a general consent to onward subprocessing by the data importer. 2. Accordingly, data exporter provides a general consent to data importer, pursuant to Clause 11 of these Clauses, to engage onward sub-processors. Such consent is conditional on data importer’s compliance with the requirements set out in Section 8(a) of the DPA. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Capella Cloud Customer Data Processing Addendum URL: https://www.couchbase.com/capelladpa09262022/ ## Couchbase Capella Cloud Customer Data Processing Addendum  This Data Processing Addendum (this “**DPA**”) forms part of the Capella Master Service Agreement, or other agreement between Customer and Couchbase governing Customer’s use of the Cloud Service (“**Agreement**”), between Couchbase, Inc. (“**Couchbase**”) and the party identified as the "**Customer**" in the Agreement (“**Customer**”) (each a “**Party**” and together, the “**Parties**”). The effective date of this DPA is the effective date of the Agreement, or if executed separately, the date of the last signature below (“**Effective Date**”). This DPA describes the commitments of the Parties concerning the processing of Personal Data in connection with Customer's use of the Cloud Service. If there is any conflict between the terms of the Agreement and the terms of this DPA, the terms of this DPA shall prevail to the extent of such conflict. Any capitalized term not defined in this DPA will have the meaning given it in the Agreement. This Agreement was last updated on **September 26, 2022**. The Parties agree as follows: **1. Definitions.** The following capitalized terms, when used in this DPA, will have the corresponding meanings provided below: a. “**Applicable Data Protection Laws**” means all worldwide privacy and data protection laws, regulations, rules, ordinances and other decrees applicable to the Personal Data, including (but not limited to): (i) European Data Protection Laws; and (ii) all laws and regulations of the United States, including the California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 et seq (*“***CCPA***”*); as may be amended, superseded or replaced. b. "**Customer Data**" means any Personal Data processed by Couchbase on behalf of Customer as a service provider or processor (as applicable) in connection with the Cloud Service, as more particularly described in Annex A of this DPA. c. “**EEA**" means the Member States of the European Union, plus Iceland, Liechtenstein, and Norway. d. "**European Data Protection Laws**” means: (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) (“**GDPR**”); (ii) Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector (“**e-Privacy Directive**”); (iii) any applicable national implementations of (i) and (ii); (iv) the Swiss Federal Data Protection Act of 19 June 1992 and its Ordinance (**“Swiss FDPA**”); and (v) in respect of the United Kingdom, the Data Protection Act 2018 and any applicable national legislation that replaces or converts in domestic law the GDPR, e-Privacy Directive or any other law relating to data and privacy as a consequence of the UK leaving the European Union (collectively, “**UK Data Protection Laws**”); in each case as may be amended, superseded or replaced. e. "**Model Clauses**" means, depending on the circumstances unique to any particular Customer, any of the following: (i) the standard contractual clauses for processors as approved by the European Commission pursuant to its decision 2021/914 (the “**2021 Standard Contractual Clauses**”),  and (ii) the UK International Data Transfer Addendum to the EU Commission Standard Contractual Clauses, Version B1.0, in force from March 21, 2022, (“**UK IDTA**”), each alternatively referred to as Standard Contractual Clauses, incorporated by reference and forming part of this DPA. f. “**Personal Data**” means any information that relates to an identified or identifiable natural person and which is protected as "personal data", "personal information" or "personally identifiable information" under Applicable Data Protection Laws. g. “**Security Incident**” means any breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to Customer Data transmitted, stored or otherwise processed by Couchbase and/or its Sub-processors in connection with the provision of the Cloud Service. The Parties acknowledge and agree that “Security Incident” shall not include unsuccessful attempts or activities that do not compromise the security of Customer Data, including unsuccessful log-in attempts, pings, port scans, denial of service attacks, and other network attacks on firewalls or networked systems. h. "**Sub-processor**" means any processor engaged by Couchbase or its Affiliates to assist in fulfilling its obligations with respect to providing the Cloud Service pursuant to the Agreement or this DPA. Sub-processors may include third parties or Couchbase Affiliates but shall exclude any Couchbase employee, contractor or consultant. i. The terms “**controller**”, “**processor**” and **“processing**” shall have the meanings given to them in the GDPR, and “**process**”, “**processes**” and “**processed**” shall be interpreted accordingly; and the terms “**business**”, “**service provider**” and “**sell**” shall have the meanings given to them in the CCPA. **2. Role and Scope of Processing** a.** Scope. **Subject to Section 2(b), this DPA applies to the extent that Couchbase processes as a processor or service provider (as applicable) any Customer Data protected by Applicable Data Protection Laws. b. **Role of the Parties.** The parties acknowledge and agree that (i) with respect to the processing of Customer Data, Customer is the relevant business, controller or processor (as applicable) of such  Customer Data, and Couchbase is a service provider, processor or subprocessor (as applicable) on behalf of Customer, as further described in Annex A of this DPA; and (ii) with respect to Personal Data included in any technical usage data Couchbase collects in connection with Customer’s use of the Cloud Service (“**Usage Data**”), Couchbase is the relevant business or controller of Usage Data and will process Usage Data in accordance with the Couchbase privacy policy available at [https://www.couchbase.com/privacy-policy](https://www.couchbase.com/privacy-policy/). Each Party will comply with all laws, rules and regulations applicable to it and binding on it in the performance of this DPA, including any Applicable Data Protection Laws. With respect to Usage Data, Couchbase will process such data in compliance with only Sections 8(a)(iii) and (iv), to the extent applicable. c. **Couchbase processing of personal data.** Couchbase agrees that it shall process Customer Data only for the purposes described in the DPA and in accordance with Customer's documented lawful instructions. The parties agree that the Agreement (including this DPA) sets out the Customer's complete and final instructions to Couchbase in relation to the processing of Customer Data and processing outside the scope of these instructions (if any) shall require prior written agreement between Customer and Couchbase. Without prejudice to Section 2(d) (Customer responsibilities), Couchbase shall notify Customer in writing, unless prohibited from doing so under Applicable Data Protection Laws, and may suspend processing of Customer Data, if it becomes aware or believes that any data processing instructions from Customer violates Applicable Data Protection Laws. d. **Customer responsibilities.** Customer is responsible for the lawfulness of Customer Data processing under or in connection with the Agreement. Customer represents and warrants that (i) it has provided, and will continue to provide all notice and obtained, and will continue to obtain, all consents, permissions and rights necessary under Applicable Data Protection Laws for Couchbase to lawfully process Customer Data for the purposes contemplated by the Agreement (including this DPA); (ii) it has complied with all Applicable Data Protection Laws as a controller and/or business of Customer Data for the collection and provision to Couchbase and its Sub-processors of such Customer Data; and (iii) it shall ensure its processing instructions comply with applicable laws (including Applicable Data Protection Laws) and that the processing of Customer Data by Couchbase in accordance with Customer's instructions will not cause Couchbase to be in breach of Applicable Data Protection Laws. e. **Aggregate data.** Notwithstanding the foregoing or anything to the contrary in the Agreement (including this DPA), Customer acknowledges that Couchbase and its Affiliates shall have a right to collect and create anonymized, aggregate, and/or de-identified information (as defined by Applicable Data Protection Laws) for its own legitimate business. **3. Subprocessing** a. **Authorized Sub-processors.** Customer acknowledges and agrees that Couchbase may engage Sub-processors to process Customer Data on Customer's behalf. The Sub-processors currently engaged by Couchbase and authorized by Customer are listed on the Couchbase website (currently posted at https://info.couchbase.com/cloud-subprocessors.html). At least fifteen (15) days prior to any addition of a new sub-processor, Couchbase will update the applicable website and provide Customer notice of that update via the mechanism provided at such Couchbase website, except that if Couchbase reasonably believes engaging a new Sub-processor on an expedited basis is necessary to protect the confidentiality, integrity or availability of the Customer Data or avoid material disruption to the Cloud Service, Couchbase will instead give such notice as soon as reasonably practicable. **4. Security and Audits** a. **Security Measures.**  Couchbase shall implement and maintain appropriate technical and organizational security measures designed to protect Customer Data in its control from Security Incidents and to preserve the security and confidentiality of the Customer Data, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing (“**Security Measures**”). Such Security Measures will include, at a minimum, those measures described in Annex B of this DPA. Couchbase shall ensure that any person who is authorized by Couchbase to process Customer Data under this DPA shall be under an appropriate obligation of confidentiality (whether a contractual or statutory duty). b.** Updates to Security Measures.** Customer acknowledges that the Security Measures are subject to technical progress and development and that Couchbase may update or modify the Security Measures from time to time, provided that such updates and modifications do not result in the degradation of the overall security of the Cloud Service purchased by the Customer. c. **Customer Security Responsibilities.** Notwithstanding the above, Customer agrees that except as provided by this DPA, Customer shall implement and maintain appropriate technical and organizational security measures designed to protect from Security Incidents and to preserve the security and confidentiality of Customer Data while in its dominion and control. Customer is responsible for (i) protecting the security of all Customer credentials used to access the Cloud Service; (ii) securing the Customer Cloud Environment and any Customer System (with such steps to include, without limitation, the regular rotation of access keys and other industry standard steps to preclude unauthorized access); (iii) backing up and securing Customer Data under Customer’s control within the Customer Cloud Environment or other Customer controlled system; and (iv) reviewing the information made available by Couchbase relating to data security and privacy and making an independent determination as to whether the Cloud Service meet Customer’s requirements and legal obligations under Applicable Data Protection Law. d. **Security Incident Response.** To the extent required by Applicable Data Protection Laws, upon becoming aware of a Security Incident, Couchbase shall notify Customer without undue delay via the Cloud Services and shall: (i) to assist Customer in relation to any personal data breach notifications Customer is required to make under Applicable Data Protection Laws, Couchbase will include in such notice to Customer timely information relating to the Security Incident as it becomes known, as is reasonably requested by Customer, taking into account the nature of the Cloud Service, the information available to Couchbase, and any restrictions on disclosing the information, such as confidentiality; and (ii) promptly take steps, deemed necessary and reasonable by Couchbase, to contain, investigate, and remediate any Security Incident, to the extent that the remediation is within Couchbase’s reasonable control. Couchbase's notification of or response to a Security Incident under this Section 4(d) shall not be construed as an acknowledgment by Couchbase of any fault or liability with respect to the Security Incident. The obligations set forth herein shall not apply to Security Incidents to the extent they are caused by Customer or its Authorized Users. e. **Security Audits.** Couchbase shall provide written responses (on a confidential basis) to all reasonable written requests for information made by Customer related to Couchbase’s processing of Customer Data, including responses to information security and audit questionnaires that are necessary to confirm Couchbase's compliance with this DPA, provided that Customer shall not exercise this right more than once in any twelve (12) month rolling period.  Notwithstanding the foregoing, Customer may also exercise such audit right in the event Customer is expressly requested or required to provide this information to a data protection authority, or Couchbase has experienced a Security Incident, or on another reasonably similar basis. **5.** **International Transfers** a. **Processing locations.** Customer acknowledges and agrees that Couchbase may transfer and process Customer Data to and in the United States and anywhere else in the world where Couchbase, its Affiliates or its Sub-processors maintain data processing operations.  Couchbase shall at all times ensure such transfers are made in compliance with the requirements of Applicable Data Protection Laws and this DPA. **b. Transfer Mechanisms.** If, at any time, Applicable Data Protection Laws require any further steps to be taken in order to permit the transfer of Customer Data as set out in this DPA (including, without limitation, executing or re-executing the 2021 Standard Contractual Clauses or UK IDTA as a separate document and/or entering into additional cross-border transfer clauses), and/or the transfer mechanisms in this DPA (including, without limitation, as set forth in Section 8 below) are amended, replaced, repealed or otherwise terminated under the Applicable Data Protection Law, then Customer and Couchbase agree to work together in good faith to take all steps reasonably required to enable a transfer in compliance with Applicable Data Protection Laws. **6. Deletion of Customer Data.** a. The Cloud Service will provide Customer with controls that Customer may use to delete or retrieve Customer Data during the term in a manner consistent with the functionality of the Cloud Service. b. Customer hereby authorizes Couchbase, upon termination or expiry of the Agreement, or in case of termination or suspension of the Cloud Service pursuant to the Agreement, to delete all Customer Data (including copies) in its possession or control in accordance with the Agreement, save that this requirement shall not apply to the extent Couchbase is required by applicable law to retain some or all of the Customer Data. **7. Rights of Individuals and Cooperation** a. **Data Subject Requests.** The Cloud Service provide Customer with a number of controls, including security features and functionalities, that Customer may use to retrieve, correct, delete or restrict Customer Data, as described in any documentation applicable to the Cloud Service. Without prejudice to Section 4(a), Customer may use these controls as technical and organizational measures to assist it in connection with its obligations under Applicable Data Protection Laws, including its obligations relating to responding to requests from data subjects. To the extent that Customer is unable to independently access the relevant Customer Data within the Cloud Service, Couchbase shall, taking into account the nature of the processing, provide reasonable cooperation to assist Customer to respond to any requests from individuals or applicable data protection authorities relating to the processing of Customer Data under the Agreement.  In the event that any such request is made to Couchbase directly, Couchbase shall not respond to such communication directly without Customer's prior authorization, unless legally compelled to do so. If Couchbase is required to respond to such a request, Couchbase shall promptly notify Customer and provide it with a copy of the request unless legally prohibited from doing so. b. **Subpoenas and Court Orders.** If a law enforcement agency sends Couchbase a demand for Customer Data (for example, through a subpoena or court order), Couchbase shall give Customer reasonable notice of the demand to allow Customer to seek a protective order or other appropriate remedy unless Couchbase is legally prohibited from doing so. **8. Jurisdiction Specific Terms ** a. **Europe.** To the extent the Customer Data is subject to European Data Protection Laws, the following terms shall apply in addition to the terms in the remainder of this DPA: i. **Sub-processor Obligations.** Couchbase shall: (A) enter into a written agreement with each Sub-processor imposing data protection terms that require the Sub-processor to protect personal data to the standard required by applicable European Data Protection Law and this DPA; and (B) remain responsible for its compliance with the obligations of this DPA and for any acts or omissions of the Sub-processor that cause Couchbase to breach any of its obligations under this DPA. ii. **Objections to Sub-processors.** Customer may object in writing to Couchbase’s appointment of a new Sub-processor on reasonable grounds relating to data protection (e.g. if making Customer Data available to the Sub-processor may violate European Data Protection Law or weaken the protections for such Customer Data) by notifying Couchbase promptly in writing within five (5) calendar days of receipt of notice from Couchbase in accordance with Section 3(a) above.  Such notice shall explain the reasonable grounds for the objection and the parties shall discuss such concerns in good faith with a view to achieving commercially reasonable resolution.  If no such resolution can be reached, Couchbase will, at its sole discretion, either not appoint Sub-processor, or permit Customer to suspend or terminate the affected Cloud Service in accordance with the termination provisions in the Agreement without liability to either party (but without prejudice to any fees incurred by Customer prior to suspension or termination). Unless an objection is made as set forth in this Section 8(a)(ii), Customer consents to Couchbase’s use of sub-processors as described in this DPA. iii. **Transfers of Data. **To the extent that Couchbase processes (or causes to be processed) any personal data protected by European Data Protection Laws in a third country not recognized as providing adequate protection for personal data (as described in European Data Protection Laws), then the terms and conditions of Annex C (*Transfers of Data*) will apply and Customer (as data exporter) will be deemed to have entered into the Model Clauses with Couchbase (as data importer) and Couchbase agrees to abide by and process such Customer Data in in compliance with the Model Clauses, which are incorporated in full by reference and form an integral part of this DPA. For the purposes of the descriptions in the Model Clauses: (A) Couchbase agrees that it is a “data importer” and Customer is the “data exporter” (notwithstanding that Customer may itself be an entity located outside the EEA or the United Kingdom); (B) Annex A and Annex B of this DPA shall replace Appendix 1 and Appendix 2 of the Model Clauses. It is not the intention of either party, nor the effect of this DPA, to contradict or restrict any of the provisions set forth in the Model Clauses. Accordingly, if and to the extent the Model Clauses conflict with any provision of this DPA, the Model Clauses shall prevail to the extent of such conflict. The Model Clauses will not apply to Customer Data that is not transferred, either directly or via onward transfer, outside the EEA or the United Kingdom. iv. **Alternative Transfer Mechanism.** If and to the extent that Couchbase adopts an alternative data export solution for the transfer of Customer Data as prescribed by applicable European Data Protection Laws ("**Alternative Transfer Mechanism**"), the Alternative Transfer Mechanism shall apply instead (but only to the extent such Alternative Transfer Mechanism applies to the transfer). v. **Data Protection Impact Assessment.** To the extent Couchbase is required under applicable European Data Protection Law, Couchbase shall provide reasonably requested information regarding Couchbase processing of personal data under the Agreement to enable the Customer to carry out data protection impact assessments or prior consultations with supervisory authorities as required by law. vi. **Transfers of Data from the United Kingdom. **Where the transfer of personal data is subject to the laws of the United Kingdom (including the UK General Data Protection Regulation), the parties agree: 1. The provisions of the IDTA, including Part 2 ‘Mandatory Clauses’, shall apply in full; 2. For the purposes of Table 1 of the UK IDTA, the names of the parties, their roles and their details shall be set out in the attached Annex C; 3. For the purposes of Tables 2 and 3 of the UK IDTA, the 2021 Standard Contractual Clauses incorporated into this DPA by reference, including the information set out in the attached Annexes, shall apply; and 4. For the purposes of Table 4 of the UK IDTA, either party may end the UK IDTA if, after a good faith effort by the parties to amend this DPA, the parties are unable to come to a mutual agreement. b. **California.** To the extent the Customer Data is subject to the CCPA, the parties agrees that Customer is a business and that it appoints Couchbase as its service provider to process Customer Data as permitted under the Agreement (including this DPA) and the CCPA, or for purposes otherwise agreed in writing (the “**Permitted Purposes**”). Customer and Couchbase agree that: (i) Couchbase shall not retain, use or disclose personal information for any purpose other than the Permitted Purposes; (ii) Customer Data was not sold to Couchbase and Couchbase shall not “sell” personal information (as defined by the CCPA); (iii) Couchbase shall not retain, use or disclose personal information outside of the direct business relationship between Customer and Couchbase; and (iv) Couchbase may de-identify or aggregate personal information in the course of providing the Cloud Service. Couchbase certifies that it understands the restrictions set out in this Section 8(b) and will comply with them. **9. Limitation of Liability ** a. Each Party’s and all of its Affiliates’ liability, taken together in the aggregate, arising out of or related to this DPA (including the Model Clauses) whether in contract, tort (including negligence) or under any other theory of liability, shall be subject to the limitations and exclusions of liability in the Agreement, and any reference in provisions to the liability of a party means the aggregate liability of that party and all of its Affiliates under and in connection with the Agreement and this DPA together. b. Except where Applicable Data Protection Laws require a Customer Affiliate to exercise a right or seek any remedy under this DPA against Couchbase directly by itself, the parties agree that (i) solely the Customer entity that is the contracting party to the Agreement shall exercise any right or seek any remedy any Customer Affiliate may have under this DPA on behalf of its Affiliates, and (ii) the Customer that is the contracting party to the Agreement shall exercise any such rights under this DPA not separately for each Affiliate individually but in a combined manner for all of its Affiliates together. **10. Miscellaneous** a. Except for the changes made by this DPA, the Agreement remains unchanged and in full force and effect. b. This DPA may be executed in counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument. c. If any provision or part-provision of this DPA is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the DPA. d. This DPA shall be governed by and construed in accordance with the governing law and jurisdiction provisions in the Agreement, unless required otherwise by European Data Protection Laws.   **Annex A Data Processing Description** This Annex A forms part of the DPA and describes (i) the processing that Couchbase will perform on Customer Data as processor or subprocessor on behalf of Customer as the controller or processor, as applicable, and (ii) transfers of Usage Data that Couchbase will perform as controller. **1) Customer Data Duration ** The duration of the data processing under this DPA is until the termination of the Agreement in accordance with its terms plus the period from the expiry of the Agreement until deletion of personal data by Couchbase in accordance with the terms of the Agreement (including this DPA). **Categories of data ** The personal data to be processed concern the following categories of data (please specify): ● Personal Data in Customer Content or Support Content: Personal Data included in content or data provided by or on behalf of Customer or Authorized Users by or through the Cloud Service. **Special categories of data (if appropriate) ** The parties do not intend for any special category data to be processed under the Agreement. **Data subjects** The personal data to be processed concern the following categories of data subjects (please specify): ● Data subjects include individuals about whom data is provided to Couchbase via the Cloud Service by or at the direction of Customer, including Authorized Users. Data subjects may include Customer’s customers, employees, suppliers and end-users. **Processing operations** The personal data will be subject to the following basic processing activities (please specify): ● processing to provide the Cloud Service in accordance with the Agreement; ● processing to perform any steps necessary for the performance of the Agreement; ● processing initiated by Customer in its use of the Cloud Service; and ● processing to comply with other reasonable instructions provided by Customer (e.g. via email or support tickets) that are consistent with the terms of the Agreement. **Frequency** The personal data may be transferred continuously. **2) Usage Data** **Duration** Usage Data is transferred and maintained during the term of the relevant Agreement plus the period for which Usage Data is necessary for Couchbase’s legitimate business efforts. Certain aggregated and anonymized records of user actions may be retained permanently. **Categories of data** The personal data to be transferred concern the following categories of data (please specify): ●  Personal Data in Usage Data: Usage Data may include user account information, including account ID and email address; personal identification information, including IP address; employment information; contact information; browser information and metadata. **Special categories of data (if appropriate)** The parties do not intend for any special category data to be transferred under the Agreement. **Data subjects** The personal data to be processed concern the following categories of data subjects (please specify): ●  Data subjects may include Customer, Customer’s employees and other Authorized Users and any other permitted collaborators. **Processing operations** The personal data will be subject to the following basic processing activities (please specify): ●  Processing to provide and administer the products, services and support; ●  Processing to derive insights in order to improve the products, services and support and support business development; ●  Processing to engage and respond to customer questions, perform marketing and sales activities, and analyze business metadata. **Frequency** The personal data may be transferred continuously.   **Annex B** **Security Measures** This Annex describes Couchbase’s Security Measures. Customer acknowledges that the Cloud Service operates pursuant to a shared responsibility model, which requires, among other things, that Customer take certain steps such as protecting the security of Customer Content (which remains stored within Customer’s environment under Customer’s control). If and to the extent Couchbase processes Customer Data on behalf of Customer in connection with the Cloud Service or transfers any Usage Data subject to the Standard Contractual Clauses, Couchbase shall implement and maintain the following Security Measures: **Data encryption measures** ● All customer data is encrypted in-transit using TLS 1.2 (or higher) and encrypted at-rest  using AES-256 encryption. ● Employee laptops are encrypted using full disk AES-256 encryption. ● All credentials are encrypted in transit using TLS 1.2 (or higher) and encrypted at-rest. ● Encryption keys are rotated on an annual basis and are stored and managed by the cloud service provider selected by Customer. **Availability and recoverability measures** ● Couchbase maintains Disaster Recovery and Business continuity plans and procedures that are designed to reasonably ensure the availability of the Cloud Service. ● The Couchbase Capella offering is deployed in geographically distributed data centers operated by industry recognized public cloud service providers such as Amazon (AWS), Microsoft (Azure) and Google (GCP) (as applicable). ● Redundancy is built into the system infrastructure supporting the Couchbase Capella offering. In the event that a primary system fails, the redundant infrastructure in another availability zone is configured to take its place. ● Backups are stored in controlled environments within the cloud infrastructure. Logical access to backup data is restricted to appropriate personnel and is stored in high availability storage. ● On an annual basis, a backup restoration test is performed where operations personnel restore a backup from a snapshot to ensure that data could be recovered in the event of an incident. **Organizational security measures** ● Couchbase has established a formal Information Security Management System (ISMS) in order to protect the confidentiality, integrity and availability of the Couchbase Capella offering and information systems, and to ensure the effectiveness of security controls over data and information systems. ● Employees are required to undergo Anti-Bribery & Corruption, Ethics and Code of Conduct, Insider Trading, Global Data Privacy and annual Security Awareness Training. ● Employees are required to sign non-disclosure and Confidentiality agreements upon hire. ● Formal policies and procedures are in place for employee onboarding and offboarding activities. Account provisioning and de-provisioning processes are defined and implemented. ● Employee access is removed upon termination or adjusted as required as a result of  role change. ● Multi-factor Authentication (MFA) is enforced for access to critical and production resources. ● Password complexity requirements are enforced. ● Segregation of responsibilities and duties is implemented to reduce opportunities for unauthorized or unintentional modification or misuse. ● Couchbase maintains signed non-disclosure agreements with third parties. ● Couchbase networks are segregated based on trust levels and protected by firewalls. **Logging and monitoring measures** ● Logging of user activities, exceptions, faults, and information security events are enabled. Logs are retained, as necessary. ● All logs can be accessed only by authorized Couchbase employees and access controls are in place to prevent unauthorized access. ● Write access to logging data is strictly prohibited. Logging facilities and log information are protected against tampering and unauthorized access through use of access controls and security measures. ● Couchbase has various monitoring measures in place to generate security alerts and identify irregular activity. ● The Couchbase Capella operations team regularly reviews security alerts and their underlying configuration to ensure they are operating as intended and that controls are modified as conditions change. **Access control measures** ● Couchbase implements security best practices and uses a role-based security architecture across the database, network, and application layers and strictly follows principles of least privilege when granting access to key systems. ● Couchbase has defined job functions and roles to support proper segregation of duties. ● Access to operational, production and disaster recovery environments is protected by use of unique user accounts, strong passwords, use of Multi-Factor Authentication (MFA), role-based access, and principle of least privileges. ● Access keys used by production Couchbase applications (e.g. AWS Access Keys) are accessible only to authorized personnel. They are rotated (changed) as required (e.g., pursuant to a security advisory or personnel departure) and at least yearly. ● User activity in operational environments including access, modification or deletion of data is logged. ● Authorization requests and provisioning is logged, tracked and audited. ● Web Application Firewalls (WAF), in addition to the network-based firewalls, are deployed. **Physical security measures** ● The Couchbase Capella offering is deployed in geographically distributed data centers operated by industry recognized public cloud service providers such as Amazon (AWS), Microsoft (Azure) and Google (GCP) (as applicable). ● Physical access to all facilities containing sensitive data is restricted and managed. ● All information resource facilities (e.g. network closets and storerooms) are physically protected in proportion to the criticality or importance of their function. ● Access to information resource facilities is granted only to company personnel and contractors whose job responsibilities require access to those facilities. ● All information resource facilities that allow access to visitors are configured to track visitor access with a sign-in log. ● Card access records and visitor logs for information resource facilities are kept for routine review based upon the criticality of the information resources being protected. ● Equipment is protected to reduce the risks from environmental threats, hazards, and opportunities for unauthorized access. **Secure system configurations** ● Couchbase has a Change Management policy and procedure in place. ● Couchbase monitors changes to in-scope systems to ensure that the applicable standard process is followed and to mitigate any risk of un-detected changes to production. Changes are tracked in the change management system. ● Access Control policy and procedures are in place to prevent unauthorized changes. ● Mobile device management controls are in place. **Governance** ● Couchbase has established a formal Information Security Management System (ISMS) in order to protect the confidentiality, integrity and availability of the Couchbase Capella offering and information systems, and to ensure the effectiveness of security controls over data and information systems. ● Couchbase has in place a documented and approved information security policy, including supporting documentation. ● The authority and responsibility for managing Couchbase’s information security program has been delegated to Information Security and Compliance Group, who is authorized by senior management to take actions necessary to establish, implement, and manage Couchbase’s information security program. **Compliance** ● Couchbase is audited by an independent third-party auditor and has achieved SOC 2 Type 1 compliance, attesting to our commitment to controls that safeguard the confidentiality and availability of information stored and processed in the Couchbase Capella service. **Minimum access to data** ● Privacy assessments are performed related to implementation of new products/services and processing of personal data by third parties. ● Data collection is limited to the purposes of the processing (or the data that the customer chooses to provide). ● Security measures are in place to provide only the minimum amount of access necessary to perform required functions. ● Data retention requirements are identified ● Access to personal data is restricted to the personnel  involved in the processing, adhering to the “need to know” principle, and according to defined roles and responsibilities of the individuals. **Accountability measures** ● Customer Privacy Assessments are required when introducing any new product/service that involves processing of personal data. ● Data protection impact assessments are part of any new processing initiative. **Data subject access requests** ● Data subjects are eligible to request the export of their personal data in an industry standard format. ● Processes are in place that allow individuals to exercise their privacy rights (e.g. right of erasure or right to data portability), as described in Couchbase's publicly available Privacy Policy. Couchbase will continue to analyze the European Data Protection Board’s recent guidance on supplementary measures to meet the adequacy requirement of the GDPR, and any others issued by European data protection authorities as they arise.   **Annex C** **Transfers of Data** This Annex sets forth the terms and conditions that apply when Customer’s use of the Cloud Service requires an onward transfer mechanism to lawfully transfer personal data from a jurisdiction to Couchbase located outside of that jurisdiction. **1. The 2021 Standard Contractual Clauses.** For data transfers that are subject to the GDPR and/or the Swiss FDPA, the 2021 Standard Contractual Clauses will apply in the following manner: a. Module One (Controller to Controller) will apply where Customer is a controller of Usage Data and Couchbase is a controller of Usage Data. b. Module Two (Controller to Processor) will apply where Customer is a controller of Customer Data and Couchbase is a processor of Customer Data; c. Module Three (Processor to Processor) will apply where Customer is a processor of Customer Data and Couchbase is a sub-processor of Customer Data; d. For each module, where applicable: (i) in Clause 7, the optional docking clause will apply and the parties shall cooperate in good faith to take the necessary steps to apply the 2021 Standard Contractual Clauses to another party; (ii) in Clause 9, Option 2 will apply, and the time period for prior notice of sub-processor changes will be as set forth in Section 3 (Subprocessing) of this DPA; (iii) in Clause 11, the optional language will not apply; (iv) in Clause 17 (Option 1), the 2021 Standard Contractual Clauses will be governed by the law of the EU member state in which the Data Exporter is established, and if no such law, Irish law; provided that with respect to any transfers of data subject to the data protection laws of a country outside the EEA in which the competent authority has approved the use of the 2021 Standard Contractual Clauses (including but not limited to Switzerland) (an “**Adopting Country**”), the 2021 Standard Contractual Clauses will be governed by the data protection laws of the Adopting Country. (v) in Clause 18(b), disputes will be resolved before the courts of the EU member state in which the Data Exporter is established, and if no such law, the courts of the Republic of Ireland; provided that with respect to any transfers of data subject to the data protection laws of an Adopting Country, any dispute arising from the 2021 Standard Contractual Clauses will be resolved by the courts of the Adopting Country. (vi) In Annex I, Part A: Data Exporter:  Customer and authorized affiliates of Customer. Contact Details:  Customer’s email address(es) specified as the relevant account to receive communications under the Cloud Service Data Exporter Role:  Customer is the controller or processor of Customer Data, as applicable, and controller of Usage Data Activities Relevant to the Data Transferred: Receipt of software and services from Couchbase and affiliates Signature & Date:  By entering into the Agreement and DPA, Data Exporter is deemed to have signed these Standard Contractual Clauses incorporated herein, including their Annexes, as of the Effective Date of the DPA. Data Importer:  Couchbase, Inc. Contact Details: Couchbase Legal Team - legal@couchbase.com Data Importer Role: Couchbase is the processor or sub-processor of Customer Data, as applicable, and controller of Usage Data Activities Relevant to the Data Transferred: Provision of software and services Signature & Date: By entering into the Agreement and DPA, Data Importer is deemed to have signed these Standard Contractual Clauses, incorporated herein, including their Annexes, as of the Effective Date of the DPA. (vii) In Annex I, Part B: The categories of data subjects are described in Annex A of this DPA. The sensitive data transferred is described in Annex A of this DPA. The frequency of the transfer is a continuous basis for the duration of the Agreement. The nature of the processing is described in Annex A of this DPA. The purpose of the processing is described in Annex A of this DPA. The period of the processing is described in Annex A of this DPA. For transfers to sub-processors, the subject matter, nature, and duration of the processing is outlined at [**https://info.couchbase.com/cloud-subprocessors.html**](https://info.couchbase.com/cloud-subprocessors.html) (viii) In Annex I, Part C: The supervisory authority of the EU member state specified in Section 1(d)(iv) above shall act as competent supervisory authority; provided that with respect to any transfers of data subject to the data protection laws of an Adopting Country, the supervisory authority is the data protection authority of the Adopting Country. (ix) Annex B of this DPA serves as Annex II of the Standard Contractual Clauses. **4. Conflicting Terms.** To the extent there is any conflict between the Standard Contractual Clauses and any other terms in this DPA, the provisions of the Standard Contractual Clauses will prevail. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Capella Cloud Customer Data Processing Addendum URL: https://www.couchbase.com/capella-data-processing-addendum/ ## Couchbase Capella Cloud Customer Data Processing Addendum  This Data Processing Addendum (this “**DPA**”) forms part of the Capella Master Service Agreement, or other agreement between Customer and Couchbase governing Customer’s use of the Cloud Service (“**Agreement**”), between Couchbase, Inc. (“**Couchbase**”) and the party identified as “**Customer**” in the Agreement (“Customer”) (each a “**Party**” and together, the “**Parties**”). The effective date of this DPA is the effective date of the Agreement or, if executed separately, the date of the last signature of this DPA (“**Effective Date**”). This DPA describes the commitments of the Parties concerning the processing of Personal Data in connection with Customer's use of the Cloud Service. Any capitalized term not defined in this DPA will have the meaning given it in the Agreement. This Agreement was last updated on **May 07, 2024**. The Parties agree as follows: **1. Definitions.** The following capitalized terms, when used in this DPA, will have the corresponding meanings provided below: - “**Applicable Data Protection Laws**” means all worldwide privacy and data protection laws, regulations, rules, ordinances and other decrees applicable to the Personal Data, including (but not limited to): (i) European Data Protection Laws; and (ii) all laws and regulations of the United States, including the California Consumer Privacy Act of 2018 (California Civil Code §§ 1798.100 et seq (*“***CCPA***”*); as may be amended, superseded or replaced. - "**Customer Data**" means any Personal Data processed by Couchbase on behalf of Customer as a service provider or processor (as applicable) in connection with the Cloud Service, as more particularly described in Annex A of this DPA. - “**EEA**" means the Member States of the European Union, plus Iceland, Liechtenstein, and Norway. - "**European Data Protection Laws**” means: (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) (“**GDPR**”); (ii) Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector (“**e-Privacy Directive**”); (iii) any applicable national implementations of (i) and (ii); (iv) the Swiss Federal Data Protection Act of 19 June 1992 and its Ordinance (**“Swiss FDPA**”); and (v) in respect of the United Kingdom, the Data Protection Act 2018 and any applicable national legislation that replaces or converts into domestic law the GDPR, e-Privacy Directive or any other law relating to data and privacy as a consequence of the UK leaving the European Union (collectively, “**UK Data Protection Laws**”); in each case as may be amended, superseded or replaced. - "**Model Clauses**" means, depending on the circumstances unique to Customer, any of the following: (i) the standard contractual clauses for processors as approved by the European Commission pursuant to its decision 2021/914 (the “**2021 Standard Contractual Clauses**”), and (ii) the UK International Data Transfer Addendum to the EU Commission Standard Contractual Clauses, Version B1.0, in force from March 21, 2022, (“**UK IDTA**”), each alternatively referred to as Standard Contractual Clauses, incorporated by reference and forming part of this DPA. - “**Personal Data**” means any information that relates to an identified or identifiable natural person and which is protected as "personal data", "personal information" or "personally identifiable information" under Applicable Data Protection Laws. - “**Security Incident**” means any breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to Customer Data transmitted, stored or otherwise processed by Couchbase and/or its Sub-processors in connection with the provision of the Cloud Service. The Parties acknowledge and agree that “Security Incident” shall not include unsuccessful attempts or activities that do not compromise the security of Customer Data, including unsuccessful log-in attempts, pings, port scans, denial of service attacks, and other network attacks on firewalls or networked systems. - "**Sub-processor**" means any processor engaged by Couchbase or its Affiliates to assist in fulfilling its obligations with respect to providing the Cloud Service pursuant to the Agreement or this DPA. Sub-processors may include third parties or Couchbase Affiliates but shall exclude any Couchbase employee, contractor or consultant. - The terms “**controller**”, “**processor**” and **“processing**” shall have the meanings given to them in the GDPR, and “**process**”, “**processes**” and “**processed**” shall be interpreted accordingly; and the terms “**business**”, “**service provider**” and “**sell**” shall have the meanings given to them in the CCPA. **2. Role and Scope of Processing** - ** Scope. **Subject to Section 2(b), this DPA applies to the extent that Couchbase processes as a processor or service provider (as applicable) any Customer Data protected by Applicable Data Protection Laws. - **Role of the Parties.** The parties acknowledge and agree that Customer is the relevant business, controller or processor (as applicable) of Customer Data, and Couchbase is a service provider, processor or subprocessor (as applicable) on behalf of Customer, as further described in Annex A of this DPA. For the avoidance of doubt, the parties acknowledge that Couchbase may be the relevant business or controller with respect to other Personal Data, such as Personal Data included in any technical usage data Couchbase collects in connection with the Cloud Service. Each Party will comply with all laws, rules and regulations applicable to it and binding on it in the performance of this DPA, including any Applicable Data Protection Laws. - **Couchbase processing of personal data.** Couchbase agrees that it shall process Customer Data only for the purposes described in this DPA and in accordance with Customer's documented lawful instructions. The parties agree that the Agreement (including this DPA) sets out the Customer's complete and final instructions to Couchbase in relation to the processing of Customer Data and processing outside the scope of these instructions (if any) shall require prior written agreement between Customer and Couchbase. Without prejudice to Section 2(d) (Customer responsibilities), Couchbase shall notify Customer in writing, unless prohibited from doing so under Applicable Data Protection Laws, and may suspend processing of Customer Data, if it becomes aware or believes that any data processing instructions from Customer violates Applicable Data Protection Laws. - **Customer responsibilities.** Customer is responsible for the lawfulness of Customer Data processing under or in connection with the Agreement. Customer represents and warrants that (i) it has provided, and will continue to provide, all notices and obtained, and will continue to obtain, all consents, permissions and rights necessary under Applicable Data Protection Laws for Couchbase to lawfully process Customer Data for the purposes contemplated by the Agreement (including this DPA); (ii) it has complied with all Applicable Data Protection Laws as a controller and/or business with respect to Customer Data for the collection and provision to Couchbase and its Sub-processors of such Customer Data; and (iii) it shall ensure its processing instructions comply with applicable laws (including Applicable Data Protection Laws) and that the processing of Customer Data by Couchbase in accordance with Customer's instructions will not cause Couchbase to be in breach of Applicable Data Protection Laws. - **Aggregate data.** For the avoidance of doubt, Customer acknowledges that Couchbase and its Affiliates shall have a right to collect and create anonymized, aggregate, and/or de-identified information (as defined by Applicable Data Protection Laws) for its own legitimate business purposes. **3. Subprocessing** - **Authorized Sub-processors.** Customer acknowledges and agrees that Couchbase may engage Sub-processors to process Customer Data on Customer's behalf. The Sub-processors currently engaged by Couchbase and authorized by Customer are listed on the Couchbase website (currently posted at [https://info.couchbase.com/cloud-subprocessors.html](https://info.couchbase.com/cloud-subprocessors.html)). At least fifteen (15) days prior to any addition of a new sub-processor, Couchbase will update the applicable website and provide Customer notice of that update via the mechanism provided at such Couchbase website, except that if Couchbase reasonably believes engaging a new Sub-processor on an expedited basis is necessary to protect the confidentiality, integrity or availability of the Customer Data or avoid material disruption to the Cloud Service, Couchbase will instead give such notice as soon as reasonably practicable. - **Sub-processor Obligations.** To the extent required under Applicable Data Protection Law, Couchbase will: (i) enter into a written agreement with each Sub-processor imposing data protection terms no less protective of Customer Data as Couchbase’s obligations under this DPA to the extent applicable to the services provided by each Sub-processor; and (ii) remain responsible for its compliance with the obligations of this DPA and for any acts or omissions of the Sub-processor that cause Couchbase to breach any of its obligations under this DPA. - **Objections to Sub-processors.** Customer may object in writing to Couchbase’s appointment of a new Sub-processor on reasonable grounds relating to data protection by notifying Couchbase promptly in writing within ten (10) calendar days of receipt of notice from Couchbase in accordance with Section 3(a) above. Such notice shall explain the reasonable grounds for the objection and the parties shall discuss such concerns in good faith with a view to achieving commercially reasonable resolution. If no such resolution can be reached, Couchbase will, at its sole discretion, either not appoint such Sub-processor, or permit Customer to suspend or terminate the affected portion of the Cloud Service in accordance with the termination provisions in the Agreement. Couchbase will refund the Customer any prepaid unused fees for such affected portion of the Cloud Service following the effective date of termination. Unless an objection is made as set forth in this Section 3(c), Customer consents to Couchbase’s use of Sub-processors as described in this DPA. **4. Security and Audits** - **Security Measures.** Couchbase shall implement and maintain appropriate technical and organizational security measures designed to protect Customer Data in its control from Security Incidents and to preserve the security and confidentiality of the Customer Data, taking into account the state of the art and industry best practices, the costs of implementation and the nature, scope, context and purposes of processing (“**Security Measures**”). Such Security Measures will include, at a minimum, those measures described in Annex B of this DPA. Couchbase shall ensure that any person who is authorized by Couchbase to process Customer Data under this DPA shall be under an appropriate obligation of confidentiality (whether a contractual or statutory duty). - ** Updates to Security Measures.** Customer acknowledges that the Security Measures are subject to technical progress and development and that Couchbase may update or modify the Security Measures from time to time, provided that such updates and modifications do not result in the degradation of the overall security of the Cloud Service purchased by the Customer. - **Customer Security Responsibilities.** Customer shall implement and maintain appropriate technical and organizational security measures designed to protect from Security Incidents and to preserve the security and confidentiality of Customer Data under its control. Customer is responsible for (i) protecting the security of all Customer credentials used to access the Cloud Service; (ii) securing the Customer Cloud Environment and any Customer System (with such steps to include, without limitation, the regular rotation of access keys and other industry standard steps to preclude unauthorized access); (iii) backing up and securing Customer Data under Customer’s control within the Customer Cloud Environment or other Customer controlled system; and (iv) reviewing the information made available by Couchbase relating to data security and privacy and making an independent determination as to whether the Cloud Service meet Customer’s requirements and legal obligations under Applicable Data Protection Law. - **Security Incident Response.** To the extent required by Applicable Data Protection Laws, upon becoming aware of a Security Incident, Couchbase shall notify Customer without undue delay via the Cloud Services and shall: (i) include in such notice to Customer timely information relating to the Security Incident as it becomes known, as is reasonably requested by Customer to assist Customer in relation to any required personal data breach notifications under Applicable Data Protection Laws, taking into account the nature of the Cloud Service, the information available to Couchbase, and any restrictions on disclosing the information, such as confidentiality obligations; and (ii) promptly take steps, deemed necessary and reasonable by Couchbase, to contain, investigate, and remediate any Security Incident, to the extent that the remediation is within Couchbase’s reasonable control. Couchbase's notification of or response to a Security Incident under this Section 4(d) shall not be construed as an acknowledgment by Couchbase of any fault or liability with respect to the Security Incident. The obligations set forth herein shall not apply to Security Incidents to the extent they are caused by Customer or its Authorized Users. - **Security Audits.** Couchbase shall provide written responses (on a confidential basis) to all reasonable written requests for information made by Customer related to Couchbase’s processing of Customer Data, including responses to information security and audit questionnaires that are necessary to confirm Couchbase's compliance with this DPA, provided that Customer shall not exercise this right more than once in any twelve (12) month rolling period. Notwithstanding the foregoing, Customer may also exercise such audit right in the event Customer is expressly requested or required to provide this information to a data protection authority, or Couchbase has experienced a Security Incident, or on another reasonably similar basis. **5.** **International Transfers** - **Processing locations. **The Cloud Service is designed to allow Customer to determine the Cloud Environment and geographical region in which the Customer’s database instance(s) will be deployed as further described in the Documentation. Customer acknowledges and agrees that as part of providing a managed Cloud Service, Couchbase may transfer Customer Data to locations where Couchbase, its Affiliates or its Sub-processors maintain data processing operations. Couchbase shall at all times ensure such transfers are made in compliance with the requirements of Applicable Data Protection Laws and this DPA. **6. Transfer Mechanisms.** - **Data Privacy Framework.** Couchbase participates in and certifies compliance with the EU-US Data Privacy Framework, the UK Extension to the EU-US Data Privacy Framework, and the Swiss-US Data Privacy Framework (collectively, the “Data Privacy Framework”). As required by the Data Privacy Framework, Couchbase will (i) provide at least the same level of privacy protection to Customer Data as is required by the Principles and Supplemental Principles in the relevant Data Privacy Framework (the “Principles”), (ii) notify Customer if Couchbase makes a determination it can no longer meet its obligation to provide the same level of protection as is required by the Data Privacy Framework, including the Principles, and (iii) upon notice, take reasonable and appropriate steps to remediate unauthorized processing of Customer Data. - **Transfers Governed by European Data Protection Laws.** To the extent that Couchbase processes (or causes to be processed) any personal data protected by European Data Protection Laws in a third country not recognized as providing adequate protection for personal data (as described in European Data Protection Laws), then the terms and conditions of Annex C (Transfers of Data) will apply and Customer (as data exporter) will be deemed to have entered into the Model Clauses with Couchbase (as data importer) and Couchbase agrees to abide by and process such Customer Data in in compliance with the Model Clauses, which are incorporated in full by reference and form an integral part of this DPA. For the purposes of the descriptions in the Model Clauses: (A) Couchbase agrees that it is a “data importer” and Customer is the “data exporter” (notwithstanding that Customer may itself be an entity located outside the EEA or the United Kingdom); (B) Annex A and Annex B of this DPA shall replace Appendix 1 and Appendix 2 of the Model Clauses. It is not the intention of either party, nor the effect of this DPA, to contradict or restrict any of the provisions set forth in the Model Clauses. Accordingly, if and to the extent the Model Clauses conflict with any provision of this DPA, the Model Clauses shall prevail to the extent of such conflict. The Model Clauses will not apply to Customer Data that is not transferred, either directly or via onward transfer, outside the EEA or the United Kingdom. If and to the extent that Couchbase adopts an alternative data export solution for the transfer of Customer Data as prescribed by applicable European Data Protection Laws (“Alternative Transfer Mechanism“), the Alternative Transfer Mechanism shall apply instead (but only to the extent such Alternative Transfer Mechanism applies to the transfer). - **Additional Transfer Requirements.** If, at any time, Applicable Data Protection Laws require any further steps to be taken in order to permit the transfer of Customer Data as set out in this DPA (including, without limitation, executing or re-executing the 2021 Standard Contractual Clauses or UK IDTA as a separate document and/or entering into additional cross-border transfer clauses), and/or the transfer mechanisms in this DPA are amended, replaced, repealed or otherwise terminated under the Applicable Data Protection Law, then Customer and Couchbase agree to work together in good faith to take all steps reasonably required to enable a transfer in compliance with Applicable Data Protection Laws. Additionally, to the extent required under Applicable Data Protection Law, Couchbase will provide reasonably requested information regarding the processing of personal data under the Agreement to enable Customer to carry out data protection impact assessments or prior consultations with supervisory authorities. **7. Deletion of Customer Data ** - The Cloud Service will provide Customer with controls that Customer may use to delete or retrieve Customer Data during the term in a manner consistent with the functionality of the Cloud Service. - Customer hereby authorizes Couchbase, upon termination or expiry of the Agreement, or in case of termination or suspension of the Cloud Service pursuant to the Agreement, to delete all Customer Data (including copies) in its possession or control in accordance with the Agreement, save that this requirement shall not apply to the extent Couchbase is required by applicable law to retain some or all of the Customer Data. **8. Rights of Individuals and Cooperation** - **Data Subject Requests.** The Cloud Service provides Customer with a number of controls, including security features and functionalities, that Customer may use to retrieve, correct, delete or restrict Customer Data, as described in any documentation applicable to the Cloud Service. Without prejudice to Section 4(a), Customer may use these controls as technical and organizational measures to assist it in connection with its obligations under Applicable Data Protection Laws, including its obligations relating to responding to requests from data subjects. To the extent that Customer is unable to independently access the relevant Customer Data within the Cloud Service, Couchbase shall, taking into account the nature of the processing, provide reasonable cooperation to assist Customer to respond to any requests from individuals or applicable data protection authorities relating to the processing of Customer Data under the Agreement. In the event that any such request that identifies Customer is made to Couchbase directly, Couchbase shall not respond to such communication directly without Customer's prior authorization, unless legally compelled to do so. If Couchbase is required to respond to such a request, Couchbase shall promptly notify Customer and provide it with a copy of the request unless legally prohibited from doing so. - **Subpoenas and Court Orders.** If a law enforcement agency sends Couchbase a demand for Customer Data (for example, through a subpoena or court order), Couchbase shall give Customer reasonable notice of the demand to allow Customer to seek a protective order or other appropriate remedy unless Couchbase is legally prohibited from doing so. **9. Jurisdiction Specific Terms ** - **California.** To the extent the Customer Data is subject to the CCPA, the parties agree that Customer is a business and that it appoints Couchbase as its service provider (as defined under the CCPA) to process Customer Data as permitted under the Agreement (including this DPA) and the CCPA, or for purposes otherwise agreed in writing (collectively, the “**Permitted Purposes**”). Customer and Couchbase agree that: (i) Couchbase shall not retain, use or disclose personal information for any purpose other than the Permitted Purposes; (ii) Customer Data was not sold to Couchbase and Couchbase shall not “sell” personal information (as defined by the CCPA); (iii) Couchbase shall not retain, use or disclose personal information outside of the direct business relationship between Customer and Couchbase; and (iv) combine Customer Data with personal information (as defined under the CCPA) that Couchbase has received from another source, except as permitted by the CCPA. The parties agree that Couchbase may de-identify or aggregate personal information in the course of providing the Cloud Service. Couchbase certifies that it understands the restrictions set out in this Section 9(a) and will comply with them. Couchbase will notify Customer if it determines that it can no longer comply with the obligations under this Section 9(a) as a service provider under the CCPA. **10. Limitation of Liability** - Each Party’s and all of its Affiliates’ liability, taken together in the aggregate, arising out of or related to this DPA (including the Model Clauses) whether in contract, tort (including negligence) or under any other theory of liability, shall be subject to the limitations and exclusions of liability in the Agreement, and any reference in provisions to the liability of a party means the aggregate liability of that party and all of its Affiliates under and in connection with the Agreement and this DPA together. - Except where Applicable Data Protection Laws require a Customer Affiliate to exercise a right or seek any remedy under this DPA against Couchbase directly by itself, the parties agree that (i) solely the Customer entity that is the contracting party to the Agreement shall exercise any right or seek any remedy any Customer Affiliate may have under this DPA on behalf of its Affiliates, and (ii) the Customer that is the contracting party to the Agreement shall exercise any such rights under this DPA not separately for each Affiliate individually but in a combined manner for all of its Affiliates together. **11. Miscellaneous** - In the event of any conflict between this DPA and the Agreement, the parties agree that the terms of this DPA shall prevail, provided that if and to the extent there is any conflict between the Standard Contractual Clauses and any other terms in this DPA, the provisions of the Standard Contractual Clauses will prevail with respect to processing governed by the Standard Contractual Clauses. Additionally, if there is any conflict between this DPA and a Business Associate Agreement entered into between the parties (a “**BAA**”), the provisions of the BAA will prevail with respect to any PHI (as defined in such BAA). - The parties agree to attempt in good faith to resolve any dispute arising out of or relating to this DPA, before and as a prior condition for commencing legal proceedings of any kind. Any and all negotiations pursuant to this Section 11(b) are confidential and will be treated as compromise and settlement negotiations for purposes of applicable rules of evidence. - Except for the changes made by this DPA, the Agreement remains unchanged and in full force and effect. - This DPA may be executed in counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument. - If any provision or part-provision of this DPA is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the DPA. - This DPA shall be governed by and construed in accordance with the governing law and jurisdiction provisions in the Agreement, unless required otherwise by European Data Protection Laws.   **Annex AData Processing Description**   This Annex A forms part of the DPA and describes the processing that Couchbase will perform on Customer Data as processor or subprocessor on behalf of Customer as the controller or processor, as applicable. **Customer Data Duration ** The duration of the data processing under this DPA is until the termination of the Agreement in accordance with its terms plus the period from the expiry of the Agreement until deletion of personal data by Couchbase in accordance with the terms of the Agreement (including this DPA). **Categories of data** The personal data to be processed concern the following categories of data (please specify): - Personal Data in Customer Content or Support Content: Personal Data included in content or data provided by or on behalf of Customer or Authorized Users by or through the Cloud Service. **Special categories of data (if appropriate) ** The parties do not intend for any special category data to be processed under the Agreement. **Data subjects** The personal data to be processed concern the following categories of data subjects (please specify): - Data subjects include individuals about whom data is provided to Couchbase via the Cloud Service by or at the direction of Customer, including Authorized Users. Data subjects may include Customer’s customers, employees, suppliers and end-users. **Processing operations** The personal data will be subject to the following basic processing activities (please specify): - processing to provide the Cloud Service in accordance with the Agreement; - processing to perform any steps necessary for the performance of the Agreement; - processing initiated by Customer in its use of the Cloud Service; and - processing to comply with other reasonable instructions provided by Customer (e.g. via email or support tickets) that are consistent with the terms of the Agreement. **Frequency** The personal data may be transferred continuously.   **Annex B** **Security Measures**   This Annex describes Couchbase’s Security Measures. Customer acknowledges that the Cloud Service operates pursuant to a shared responsibility model, which requires, among other things, that Customer take certain steps such as protecting the security of Customer Content (which remains stored within Customer’s environment under Customer’s control). If and to the extent Couchbase processes Customer Data on behalf of Customer in connection with the Cloud Service, Couchbase shall implement and maintain the following Security Measures: **Data encryption measures** - All customer data is encrypted in-transit using TLS 1.2 (or higher) and encrypted at-rest using AES-256 encryption. - Employee laptops are encrypted using full disk AES-256 encryption. - All credentials are encrypted in transit using TLS 1.2 (or higher) and encrypted at-rest. - Encryption keys are rotated on an annual basis and are stored and managed by the cloud service provider selected by Customer. **Availability and recoverability measures** - Couchbase maintains Disaster Recovery and Business continuity plans and procedures that are designed to reasonably ensure the availability of the Cloud Service. - On an annual basis, Capella control plane disaster recovery plans are tested, reviewed, and updated as necessary to achieve the service recovery time objective and data recovery point objective set by Couchbase. - The Couchbase Capella offering is deployed in geographically distributed data centers operated by industry recognized public cloud service providers such as Amazon (AWS), Microsoft (Azure) and Google (GCP) (as applicable). - Redundancy is built into the system infrastructure supporting the Couchbase Capella offering. In the event that a primary system fails, the redundant infrastructure in another availability zone is configured to take its place. - Backups are stored in controlled environments within the cloud infrastructure. Logical access to backup data is restricted to appropriate personnel and is stored in high availability storage. - On an annual basis, a backup restoration test is performed where operations personnel restore a backup from a snapshot to ensure that data could be recovered in the event of an incident. **Organizational security measures** - Couchbase has established a formal Information Security Management System (ISMS) in order to protect the confidentiality, integrity and availability of the Couchbase Capella offering and information systems, and to ensure the effectiveness of security controls over data and information systems. - Couchbase has a defined methodology for categorizing data into sensitivity levels based on which appropriate technical and procedural protection controls are selected and implemented. - Employees are required to undergo Anti-Bribery & Corruption, Ethics and Code of Conduct, Insider Trading, Global Data Privacy and annual Security Awareness Training. - Employees are required to sign non-disclosure and Confidentiality agreements upon hire. - Formal policies and procedures are in place for employee onboarding and offboarding activities. Account provisioning and de-provisioning processes are defined and implemented. - Employee access is removed upon termination or adjusted as required as a result of role change. - Multi-factor Authentication (MFA) is enforced for access to critical and production resources. - Password complexity requirements are enforced. - Segregation of responsibilities and duties is implemented to reduce opportunities for unauthorized or unintentional modification or misuse. - Couchbase maintains signed non-disclosure agreements with third parties. - Couchbase networks are segregated based on trust levels and protected by firewalls. - Couchbase has a defined process for identification, prioritization, and remediation of vulnerabilities, including internally via testing and continuous scanning. **Logging and monitoring measures** - Logging of user activities, exceptions, faults, and information security events are enabled. Logs are retained, as necessary. - All logs can be accessed only by authorized Couchbase employees and access controls are in place to prevent unauthorized access. - Write access to logging data is strictly prohibited. Logging facilities and log information are protected against tampering and unauthorized access through use of access controls and security measures. - Couchbase has various monitoring measures in place to generate security alerts and identify irregular activity. - The Couchbase Capella operations team regularly reviews security alerts and their underlying configuration to ensure they are operating as intended and that controls are modified as conditions change. - Couchbase has a documented incident management and data breach response plan that includes procedures for breach detection, investigation, notification, and remediation. - Couchbase engages independent third-party service providers for annual penetration testing, and appropriately remediates findings of such tests according to internally defined SLAs. **Access control measures** - Couchbase implements security best practices and uses a role-based security architecture across the database, network, and application layers and strictly follows principles of least privilege when granting access to key systems. - Multi-factor Authentication (MFA) is enforced for access to critical and production resources. - Password complexity requirements are enforced. - Couchbase has defined job functions and roles to support proper segregation of duties. - Access to operational, production and disaster recovery environments is protected by use of unique user accounts, strong passwords, use of Multi-Factor Authentication (MFA), role-based access, and principle of least privileges. - Access keys used by production Couchbase applications (e.g. AWS Access Keys) are accessible only to authorized personnel. They are rotated (changed) as required (e.g., pursuant to a security advisory or personnel departure) and at least yearly. - User activity in operational environments including access, modification or deletion of data is logged. - Authorization requests and provisioning is logged, tracked and audited. - Web Application Firewalls (WAF), in addition to the network-based firewalls, are deployed. - Mobile device management controls are in place. **Physical security measures** - The Couchbase Capella offering is deployed in geographically distributed data centers operated by industry recognized public cloud service providers such as Amazon (AWS), Microsoft (Azure) and Google (GCP) (as applicable). - Physical access to all facilities containing sensitive data is restricted and managed. - All information resource facilities (e.g. network closets and storerooms) are physically protected in proportion to the criticality or importance of their function. - Access to information resource facilities is granted only to company personnel and contractors whose job responsibilities require access to those facilities. - All information resource facilities that allow access to visitors are configured to track visitor access with a sign-in log. - Card access records and visitor logs for information resource facilities are kept for routine review based upon the criticality of the information resources being protected. - Equipment is protected to reduce the risks from environmental threats, hazards, and opportunities for unauthorized access. **Change management measures** - Couchbase has an Access Control and Change Management policy and procedure in place to prevent unauthorized changes. - Couchbase monitors changes to in-scope systems to ensure that the applicable standard process is followed and to mitigate any risk of un-detected changes to production. Changes are tracked in the change management system. **Governance** - Couchbase has established a formal Information Security Management System (ISMS) in order to protect the confidentiality, integrity and availability of the Couchbase Capella offering and information systems, and to ensure the effectiveness of security controls over data and information systems. - Couchbase has in place a documented and approved information security policy, including supporting documentation. - The authority and responsibility for managing Couchbase’s information security program has been delegated to Information Security and Compliance Group, who is authorized by senior management to take actions necessary to establish, implement, and manage Couchbase’s information security program. - Third parties that provide services to Couchbase or have access to systems and data undergo risk-based assessments before on-boarding, and their security program is periodically reviewed. **Compliance** - Couchbase completes annual audits by an independent third-party auditor against SOC 2 Type 2, HIPAA, CSA STAR and PCI-DSS control requirements, attesting to our commitment to controls that safeguard the confidentiality and availability of information stored and processed in the Couchbase Capella service. **Minimum access to data** - Data transfer and sharing policies and procedures are established considering applicable regulations. - Privacy assessments are performed related to implementation of new products/services and processing of personal data by third parties. - Data collection is limited to the purposes of the processing (or the data that the customer chooses to provide). - Security measures are in place to provide only the minimum amount of access necessary to perform required functions. - Data retention requirements are identified - Access to personal data is restricted to the personnel involved in the processing, adhering to the “need to know” principle, and according to defined roles and responsibilities of the individuals. **Data subject access requests** - Processes are in place that allow individuals to exercise their privacy rights (e.g. right of erasure or right to data portability), as described in Couchbase's publicly available Privacy Policy. Couchbase will continue to analyze the European Data Protection Board’s recent guidance on supplementary measures to meet the adequacy requirement of the GDPR, and any others issued by European data protection authorities as they arise.   **Annex C** **Transfers of Data**   This Annex sets forth the terms and conditions that apply when Customer’s use of the Cloud Service requires an onward transfer mechanism to lawfully transfer personal data from a jurisdiction to Couchbase located outside of that jurisdiction. **1. The 2021 Standard Contractual Clauses. ** For data transfers that are subject to the GDPR, the 2021 Standard Contractual Clauses will apply in the following manner: - Module Two (Controller to Processor) will apply where Customer is a controller of Customer Data and Couchbase is a processor of Customer Data; - Module Three (Processor to Processor) will apply where Customer is a processor of Customer Data and Couchbase is a sub-processor of Customer Data; - For each module, where applicable: 2. **Transfers of Data from Switzerland.** Where the transfer of Personal Data is subject to the Swiss FDPA, the terms of Section 1 above will apply with the following modifications: - any references in the Standard Contractual Clauses to "Directive 95/46/EC" or "Regulation (EU) 2016/679" shall be interpreted as references to the Swiss FADP; - any references to "EU", "Union", "Member State" and "Member State law" shall be interpreted as references to Switzerland and Swiss law, as the case may be; and - any references to the "competent supervisory authority" and "competent courts" shall be interpreted as references to the Swiss Federal Data Protection and Information Commissioner and competent courts in Switzerland. 3. **Transfers of Data from the United Kingdom. ** Where the transfer of Personal Data is subject to UK Data Protection Laws, the parties agree: - The provisions of the IDTA, including Part 2 ‘Mandatory Clauses’, shall apply in full; - For the purposes of Table 1 of the UK IDTA, the names of the parties, their roles and their details shall be set out in the attached Annex C; - For the purposes of Tables 2 and 3 of the UK IDTA, the 2021 Standard Contractual Clauses incorporated into this DPA by reference, including the information set out in the attached Annexes, shall apply; and - For the purposes of Table 4 of the UK IDTA, either party may end the UK IDTA if, after a good faith effort by the parties to amend this DPA, the parties are unable to come to a mutual agreement. - To the extent permitted under UK Data Protection Laws, Data Importer’s liability will be subject to any aggregate limitations on liability set out in the Agreement. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### COUCHBASE CAPELLA USER SURVEY & INTERVIEW – TERMS AND CONDITIONS URL: https://www.couchbase.com/couchbase-capella-survey-terms-and-conditions/ ## Couchbase Capella User Survey & Interview – Terms And Conditions  ### Couchbase Capella User Survey & Interview – Terms and Conditions Thank you for your interest in participating in the Couchbase Capella User Survey & Interview (this “Opportunity”). BY REGISTERING FOR AND PARTICIPATING IN THIS OPPORTUNITY, YOU (“You”) ARE AGREEING TO THESE TERMS AND CONDITIONS (THESE “TERMS”). THESE TERMS ARE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND COUCHBASE, INC. (“Couchbase”) WITH RESPECT TO THE SURVEY. To participate in the survey and interview, you must agree to these Terms and acknowledge the [Couchbase Privacy Policy](https://www.couchbase.com/privacy-policy/) (“Privacy Policy”). You will need to provide certain information about yourself to register for the Opportunity. Participants who complete the user survey and interview will receive an incentive (“Reward”) from Couchbase as selected by Couchbase in its sole discretion while supplies last. The following categories of individuals are not eligible to qualify for any such rewards: (i) employees of Couchbase and its affiliates, and their respective immediate family members and persons living in their same household; (ii) foreign officials (as defined under the U.S. Foreign Corrupt Practices Act (FCPA) and other similar laws); (iii) government officials and candidates for public office; and (iv) any other individual or organization whose qualification for a reward would create, in the sole discretion of Couchbase, a real or apparent conflict of interest. Approximate value of a Reward: up to $150 (U.S.). Winners are solely responsible for any and all federal, state, provincial and local taxes, if any, that apply to Rewards. No cash or other substitution of Rewards is permitted, except at the sole option of Couchbase for a reward of equal or greater value. Rewards are intended for distribution only in the United States, Canada, and the United Kingdom, and are intended only for the use of those who may legally qualify for a Reward under relevant U.S. or otherwise applicable laws and regulations (including but not limited to U.S. export control laws and regulations and/or sanctions administered by the Office of Foreign Assets Control). Couchbase reserves the right to disqualify any individual from receipt of a Reward if the individual is not authorized to participate in the Opportunity, violates these Terms, and/or is otherwise disruptive or engaging in activities detrimental to the conduct of the survey and interview, all as determined by Couchbase in its sole discretion. Rewards are made available on an AS-IS basis, and any and all express or implied warranties or duties are hereby disclaimed. Couchbase can discontinue or change this Opportunity at any time in its sole discretion. To the maximum extent permitted under applicable law, Couchbase, its directors, officers, employees, agents, representatives, vendors, and contractors (collectively, “Indemnitees”) shall not be liable for any damages, losses or claims resulting from any person’s participation in this Opportunity. To the maximum extent permitted under applicable law, you agree to indemnify and hold harmless Indemnitees from and against any and all claims, suits, actions, losses, expenses, damages, penalties, and costs, including reasonable attorneys’ fees resulting from any actual or alleged violation of these Terms by you or your participation in this Opportunity. These Terms are governed by the laws of the State of California. Any claims or disputes relating to this Opportunity and/or these Terms must be settled exclusively in the federal or state courts located in San Mateo County, California. If any portion of this these Terms is determined by any court or governmental agency of competent jurisdiction to violate applicable law or otherwise not to conform to requirements of law, then the rest of these Terms will remain in effect and the parties will substitute a suitable and equitable provision for the invalid/unenforceable provision in order to carry out the original intent and purpose of the original Terms. Couchbase’s failure to enforce any provision of these Terms shall not constitute a waiver of that provision. These Terms cannot be modified or changed except with the written agreement of Couchbase. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Certifications URL: https://www.couchbase.com/academy/certification/ TRAINING ## Couchbase Certification Join over 600 Couchbase certified professionals and advance your skills with Couchbase Academy, the official training and certification platform for developers and administrators. Whether you’re pursuing a Couchbase Capella certification or a NoSQL certification, our online courses and exams help you master the database technologies powering modern applications. [Start Here](https://www.couchbase.com/academy/certification/#certification)   Updates ### Check out our free and paid training options. [Go To Couchbase Academy](https://learn.couchbase.com/learn/) ### Online training and exams With [Couchbase Academy online training](https://www.couchbase.com/academy/) courses and exams, you get the most accurate and important information delivered in short modules. If you have more time to devote, you can invest in our 4-day courses, working with Couchbase experts on your specific database needs. - ### Learn on your schedule Online courses and exams are available at all times and are broken into small, digestible modules you can jump in and out of. - ### Increase efficiency and proficiency People who take our training are 3x more likely to pass certification and get the most out of a Couchbase database. - ### Demonstrate expertise with certifications Getting certified shows you’re a knowledgeable and qualified Couchbase user, ready to help any company succeed. ### What can I get certified on now? We currently offer all the certifications below, covering numerous job roles and code examples. We're always adding more content, so check back often. ### CB130j – Couchbase Associate Java Developer With Couchbase Capella ### CB130cs – Couchbase Associate .NET Developer With Couchbase Capella ### CB130n – Couchbase Associate Node.js Developer With Couchbase Capella ### CB130py – Couchbase Associate Python Developer With Couchbase Capella ### CB140a – Couchbase Associate Android Developer With Couchbase Capella ### CB131 – Couchbase Associate Architect With Couchbase Capella ### CB100 – Couchbase Capella Associate Administrator ### CS300 – Couchbase Professional Administrator ### CD212 – Couchbase Professional Architect [See all courses](https://learn.couchbase.com/learn/) ### Want to see more training? Let us know what additional courses would be helpful to you. [Contact Us](https://www.couchbase.com/contact/) ### What customers are saying - > � > � > � > � > � > > > > > Of CB100: Associate Capella Administrator Certification Course: > > > > “Great course to learn the features of Couchbase.” > **Aritra Roy**, Dev Ops, IBM India - > � > � > � > � > � > > > > > Of CB100: Couchbase Associate Capella Administrator Certification: > > > > “Topics are explained very well.” > **Abinash Kumar**, Infosys - > � > � > � > � > � > > > > > Of CB130cs: Associate .NET Developer Certification: > > > > “Excellent.” > **Prathamesh Bhati**, Data Engineer, Consultant ### How do you get certified? Once you feel ready, follow these easy steps: #### Purchase from Couchbase Academy+ - Go to the Couchbase Academy store - Purchase your desired exam voucher [Browse the store](https://learn.couchbase.com/learn/)  #### Review the study guide+ - Download and review the study guide found in the description for each exam - Set aside time to take your exam - Exams are set for 60 minutes for Associate level and 90 minutes for Professional level. If you need more time, please reach out to [training@couchbase.com](mailto:training@couchbase.com). - You must take your exam within 90 calendar days of your voucher purchase or the voucher will expire. [Check exam description](https://bit.ly/3mwacRw%20)  #### Take your exam+ - Take the exam at Couchbase Academy at your convenience - One exam purchase allows for one exam attempt - IMPORTANT: Question-level input will not be given after the exam. [Search for study guide](https://learn.couchbase.com/learn/courses/40/cd212-couchbase-professional-architect-certification-exam)  ### Additional resources -  Whitepaper #### Generative AI applications [Get paper](https://info.couchbase.com/rs/302-GJY-034/images/Generative-AI-Will-Power-Adaptive-Apps.pdf?version=0) -  Webpage #### Couchbase Discord [Join the conversation](https://discord.com/invite/K7NPMPGrPk?utm_source=launchblogpost&utm_medium=text&utm_campaign=discord) -  Webpage #### Developer community [Start exploring](https://www.couchbase.com/developers/community/) [See All Resources](https://www.couchbase.com/resources) #### Who is eligible to take a certification exam?+ Our certification exams are available to anyone who feels prepared to attain the related certifications. We offer courses and training materials to help you prepare for each exam, but you can purchase and sit for any certification exam any time you like. #### Can I get certified without taking the training courses?+ Yes. Our training courses are the best way to gain the knowledge tested in our certification exams, but course attendance is not a required step in the certification process. #### How do I purchase a certification exam?+ Exams are available for purchase in our Couchbase Academy store. Locate the exam and add it to your cart. You’ll be directed to log in if you haven’t already done so. Once logged in, you can complete the checkout process. Once your purchase has been completed, you can log into Couchbase Academy and complete the exam at any time. #### How long do I have before I have to take my exam?+ Once you’ve purchased your exam from the Couchbase Academy store, you must complete the exam in Couchbase Academy within 90 calendar days or the exam will expire. Once an exam has expired, you must purchase another if you wish to continue. Therefore, we encourage you to take your exams as soon as you are prepared after purchase. #### What happens if I pass the exam?+ Within 72 hours of passing the exam, you’ll receive a notice to claim your digital badge through Credly. Once you accept your badge, you'll be provided with links for sharing the badge via LinkedIn, X (formerly Twitter), etc. You can also download the badge and place it in your email signature. #### Do I have to create an account to take the exam or get the badge?+ Yes. In order to purchase an exam, you must create an account with Couchbase Academy. Once you pass the exam and receive your “Accept badge” notification from Credly, you’ll need to create an account with Credly to accept your badge. #### What happens if I do not pass the exam?+ If you need another opportunity to take the exam, you can purchase another exam from our Couchbase Academy store. We encourage you to refresh your knowledge with the material in the associated course before re-attempting the exam. ### We’re all ears! If you have an idea for a training course you or your company would benefit from, please contact us. We’re happy to prioritize any training that will help our customers be successful. [Email Us Now](mailto:training@couchbase.com)  #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### COUCHBASE COMMUNITY GUIDELINES URL: https://www.couchbase.com/community-guidelines/ ## Couchbase Community Guidelines  ### Couchbase Community Guidelines At Couchbase, our [Values](https://www.couchbase.com/careers/) are core to who we are, and steer our vision for our community. Our aim is to foster a community where members can come together to meet, exchange ideas, share diverse perspectives, and contribute to Couchbase products in a way that enhances the experience of those who use them. We want all community members to enjoy their experience and feel safe, and so we require all participants in our community to follow these Community Guidelines.* These Community Guidelines apply to all members of our online community in any forum and participants in any live event organized or hosted by Couchbase, including attendees, staff, volunteers, sponsors, speakers, and exhibitors. **Play to Win, Together.** Engage in constructive conversation and debate, exchange ideas, share resources and learnings, and ask questions. Welcome others into the community. We firmly believe diversity and inclusion can only make us better. **Be a Good Human, Always.** *Be respectful, considerate, and professional* In other words, be a good human. For example, do not: - Use our online platforms or events to promote non-Couchbase related projects - Disclose confidential information or personal information of others, or threaten to do so - Harass, intimidate, stalk, or bully others - Swear or use threatening or offensive language - Inappropriately disrupt talks or other events - Bring a weapon to any Couchbase event *Anti-Harassment and Anti-Bullying* Couchbase is committed to a community experience that is professional and free of harassing, bullying, disrespectful, offensive, or unprofessional conduct. In addition to the examples above, treat other community members with respect and do not engage in harassment or bullying. Unacceptable conduct includes, but is not limited to: - Verbal conduct such as insults, threats, epithets, slurs, derogatory jokes or comments, including but not limited to those relating to gender, sexual orientation, race, ethnicity, religion or other protected categories under applicable law - Visual displays such as derogatory and/or sexually-oriented pictures, posters, emojis, or other imagery - Physical or other non-verbal conduct including assault, unwanted, or inappropriate touching or sexual advances *Reporting and Handling of Violations* If you would like to report a violation of these Community Guidelines, please fill out this [incident reporting form](https://forms.gle/fg2hEAbVnWXkcifK8). Couchbase strives to investigate reports in a timely manner and respect confidentiality to the extent feasible. If you submit an incident report with your contact information or if you are the subject of an incident report, your personal information will be processed by Couchbase and you consent to such processing. If Couchbase in its sole discretion determines there has been a violation of these Community Guidelines, Couchbase may take action commensurate with the circumstances involved, such as a warning, suspension, or ejection from the community or event. Couchbase may also take appropriate action to deter future misconduct, such as prohibiting future participation. **Make Tomorrow Better Than Today, Start Now.** Welcome to our community, and we hope you find it helpful! We are always looking to make tomorrow better than today. If you have any feedback, questions, or concerns, please contact [community@couchbase.com](mailto:community@couchbase.com). ** These Community Guidelines supplement other terms and policies that may be applicable to your activities and interaction with us, such as our website [Terms of Use](https://www.couchbase.com/terms-of-use/) and [Privacy Policy](https://www.couchbase.com/privacy-policy/).* #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Connector End User License Agreement URL: https://www.couchbase.com/toollicenses/tableau/ ## Couchbase Connector End User License Agreement  **Last updated:** January 18, 2022 ### COUCHBASE CONNECTOR END USER LICENSE AGREEMENT This End User License Agreement (“EULA”) governs the installation, access to and use of the applicable software application, extension, connector or service developed or published by Couchbase, Inc. (“Couchbase”) and made available through the Gallery of Tableau Software, LLC (“Tableau”), including any included files, content, materials, updates or supplements (“Product”) unless they are provided with separate terms. BY DOWNLOADING OR ACCESSING THE PRODUCT, YOU, ON BEHALF OF YOURSELF AND/OR AS AN AUTHORIZED REPRESENTATIVE ON BEHALF OF AN ENTITY (COLLECTIVELY, “CUSTOMER”) ARE ACCEPTING ALL OF THE TERMS AND CONDITIONS OF THIS EULA. YOU AGREE THAT THIS EULA IS ENFORCEABLE LIKE ANY WRITTEN AGREEMENT SIGNED BY YOU AND LEGALLY BINDING BETWEEN YOU AND COUCHBASE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS AND CONDITIONS, DO NOT DOWNLOAD, INSTALL ACCESS THE PRODUCT. IF YOU WISH TO USE THE PRODUCT AS AN EMPLOYEE, CONTRACTOR, OR AGENT OF A CORPORATION, PARTNERSHIP OR SIMILAR ENTITY, THEN YOU MUST BE AUTHORIZED TO SIGN FOR AND BIND THE ENTITY IN ORDER TO ACCEPT THE TERMS OF THIS EULA AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT AND AUTHORITY TO DO SO. THIS EULA IS IN ADDITION AND SUPPLEMENTARY TO THE LICENSE AGREEMENT FOR COUCHBASE SOFTWARE BETWEEN CUSTOMER AND COUCHBASE (THE “COUCHBASE AGREEMENT”, AND TOGETHER WITH THE EULA, THE “AGREEMENT”) AND “SOFTWARE” AS DEFINED IN THE COUCHBASE AGREEMENT SHALL INCLUDE THE PRODUCT. CAPITALIZED TERMS USED BUT NOT DEFINED IN THIS EULA SHALL HAVE THE MEANING GIVEN TO THEM IN THE COUCHBASE AGREEMENT. TO THE EXTENT THAT ANY TERMS AND CONDITIONS SET FORTH IN THE COUCHBASE AGREEMENT CONFLICT WITH THE TERMS OF THIS EULA, THE APPLICABLE TERMS OF THIS EULA SHALL PREVAIL. This EULA is entered between Customer by downloading or otherwise accessing the Product and Couchbase. Tableau is not the developer or publisher of the Product and has no responsibility or liability whatsoever for the installation, operation, support, functionality or otherwise related to the Product, or any technology or other materials available in connection with the Product. 1. **LICENSE GRANT**. Subject to all of the terms and conditions of, as well as the additional licenses granted under, the Agreement Couchbase grants Customer a limited, worldwide, non-transferable, non-sublicensable, non-exclusive, royalty-free, fully paid-up, license to use the Product in conjunction with properly licensed Software and to access, download, install, copy, and use the elements of the Product made available through the Tableau Gallery for purposes of interfacing with a properly licensed Tableau product or service. Customer acknowledges that it is obtaining only the limited license to the Product described in this section and that no ownership rights are being conveyed to Customer under this EULA or otherwise. 2. **LICENSE RESTRICTIONS**. As a condition of Customer’s license, the license restrictions and Customer responsibilities set forth in the Couchbase Agreement shall apply to Customer's use of the Product and, in addition, Customer shall not (and shall not allow any third party to) incorporate the Product into or with other software, except with Tableau software or to the extent expressly authorized in writing by Couchbase. 3. **THIRD PARTY DATA AND CONTENT**. The Software, including the Product, may connect to Third Party Products that Couchbase does not own, control, or license. Any use of such Third Party Products, and any exchange of data between Customer and the third party provider, is solely between Customer and the applicable third party provider. Neither Couchbase nor Tableau is responsible for such Third Party Products, or any disclosure, modification, or deletion of data or content resulting from access by such Third Party Products. 4. **DOCUMENTATION**. If documentation is provided with the Product, Customer may copy and use the documentation to the extent necessary for Customer to use the Product as licensed under the Agreement. 5. **TERM AND TERMINATION**. This EULA will remain in effect until terminated as set forth herein. Couchbase may terminate this EULA at any time, for any reason, upon written notice to Customer. Upon termination of this EULA, Customer’s license to use the Product will be terminated and Customer will cease any use of the Product. 6. **EXPORT CONTROL**. The terms and conditions of the Couchbase Agreement relating to Export Laws apply to the Product. 7. **SUPPORT**. Couchbase, and not Tableau, is solely responsible for handling Customer’s support requests with respect to the Product. Technical support for the Product is available via Couchbase Forums at [https://www.couchbase.com/forums/](https://www.couchbase.com/forums/). Couchbase shall not be obligated to provide any services or support, including Support, Professional Services, updates, patches, enhancements, or fixes (either in the form of descriptions in the Documentation or on the Couchbase website or otherwise). 8. **PRIVACY POLICY**. Customer’s use of the Product is subject to Couchbase’s Privacy Notice. 9. **DISCLAIMER**. THE PRODUCT IS PROVIDED “AS IS.” NEITHER COUCHBASE, NOR TABLEAU OR ANY OF THEIR RESPECTIVE AFFILIATES OR LICENSORS, MAKE ANY REPRESENTATIONS, WARRANTIES, CONDITIONS OR UNDERTAKINGS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT WITH REGARD TO THE PRODUCT, IN WHOLE, OR IN PARTY, OR ITS HOSTING, AVAILABILITY OR OTHERWISE. WITHOUT LIMITING THE FOREGOING, AND FOR THE AVOIDANCE OF DOUBT, TABLEAU AND ITS AFFILIATES DO NOT MAKE ANY REPRESENTATIONS WARRANTIES WHATSOEVER REGARDING THE PRODUCT OR ITS HOSTING OR AVAILABILITY. 10. **LIMITATION OF LIABILITY**. NEITHER COUCHBASE NOR TABLEAU NOR ANY OF THEIR RESPECTIVE AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY LOSS OF USE, LOST DATA, FAILURE OF SECURITY MECHANISMS, INTERRUPTION OF BUSINESS, UNAVAILABILITY OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS OR COSTS OF COVER), REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF COUCHBASE OR TABLEAU OR ANY OF THEIR AFFILIATES WAS INFORMED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE. COUCHBASE’S AND TABLEAU’S AND EACH OF THEIR RESPECTIVE AFFILIATES’ ENTIRE LIABILITY UNDER THE AGREEMENT WILL NOT EXCEED THE LESSER OF (A) THE AMOUNT CUSTOMER PAID FOR THE PRODUCT, OR (B) USD $100.00. FOR THE AVOIDANCE OF DOUBT, TABLEAU AND/OR ITS AFFILIATES DO NOT OWE CUSTOMER ANY OBLIGATION OR LIABILITY OF ANY KIND WITH RESPECT TO THE PRODUCT OR ANY HOSTING OR FAILURE TO HOST. THE PARTIES AGREE THAT THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THIS EULA IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. 11. **THIRD PARTY BENEFICIARY**. Tableau Software, LLC and its affiliates are third-party beneficiaries of this EULA. No other third party is intended to be a beneficiary of this EULA entitled to enforce its terms directly. 12. **GOVERNING LAW AND JURISDICTION**. With respect only to the rights and obligations in this EULA of Tableau and its affiliates, and of Customer in relation to Tableau and its affiliates, this EULA will be governed by and construed in accordance with the laws of the State of Washington and the United States without regard to conflicts of laws provisions, and the jurisdiction and venue for actions related to the subject matter hereof will be the state and federal courts located in Seattle, Washington, and Tableau, its affiliates and Customer hereby submit to the personal jurisdiction of such courts. With respect only to the rights and obligations in this EULA of Couchbase and its affiliates and licensors, and of Customer in relation to Couchbase and its affiliates, this EULA will be governed by and construed in accordance with the laws of the State of California, U.S.A. without regard to conflicts of laws provisions and the jurisdiction and venue for actions related to the subject matter hereof will be the state and federal courts located in Santa Clara County, California, and Couchbase, its affiliates and Customer hereby submit to the personal jurisdiction of such courts. 13. **ENTIRE AGREEMENT**. This EULA together with the Couchbase Agreement (and if applicable, any Order or SOW) constitute the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous or contemporaneous written and oral agreements and communications between Customer and Couchbase relating to the Product. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Enterprise Software Support Policy URL: https://www.couchbase.com/support-policy/enterprise-software/ ## Couchbase Enterprise Software Support Policy  **Last updated:** June 30, 2026 This support policy (“**Support Policy**”) sets out the terms of support Couchbase will provide Customer in connection with Customer’s enterprise subscription to generally available versions of the Software (licensed under a valid Order) as long as Customer maintains a current subscription to Support. “**Support**” means the services described in this Support Policy and does not include one-time services or other services not specified in this Support Policy, such as training, consulting, or custom development. This Support Policy is part of and subject to the terms of the Couchbase Enterprise Subscription Master Agreement or other agreement with Couchbase governing Customer's use of the Software (collectively, the "**Agreement"**). Capitalized terms used herein but not defined herein shall have the meanings set forth in the Agreement. ** Note:** For information specific to Couchbase Capella, please see the [Capella Cloud Service Support Policy](https://www.couchbase.com/support-policy/cloud/) page and [Couchbase Capella Upgrading a Database](https://docs.couchbase.com/cloud/clusters/upgrade-database.html) documentation. ### 1. Support Subscription Tiers Customers can choose to receive the initial response times for Support based on the support subscription tier Customer purchases as set forth in the table below: #### Support Subscription Tiers by Severity Level Severity LevelPlatinumGoldSilverP1Initial Response Time:30 minutesAvailability:24 x 7Initial Response Time:2 hoursAvailability:24 x 7Initial Response Time:5 Business HoursAvailability:Business Hours OnlyP2Initial Response Time:3 hoursAvailability:24 x 7Initial Response Time:5 hoursAvailability:24 x 7Initial Response Time:1 Business DayAvailability:Business Hours OnlyP3Initial Response Time:1 Business DayAvailability:24 hrs Business Days onlyInitial Response Time:3 Business DaysAvailability:24 hrs Business Days onlyInitial Response Time:5 Business DaysAvailability:24 hrs Business Hours only **“P1”** means Software failures on a production system that cause complete loss or severe outage of service, resulting in a mission-critical business application being down or non-operational. **“P2”** means Software failures on a production system that cause a partial loss of service impacting business operations. Operations can continue in a restricted fashion and a workaround may be used to restore functionality. As to a non-production system, a Software failure that causes a complete loss or severe outage of service where there is a time-sensitive impact to a planned production deployment. **“P3”** means all non-time-sensitive requests including product functionality issues in development or test, and documentation clarifications. **“Business Day”** means Monday to Friday (other than a day designated as a national holiday within the Time Zone Support regions). **“Business Hours”** means 8AM to 6PM (local time of applicable Time Zone) on a Business Day. **“Time Zone”** means the geographical time zone of one of the following Couchbase Support regions based on Customer’s location: (1) Americas other than East Coast = PST (UTC -8) or PDT (UTC -7), (2) Americas, East Coast = EST (UTC -5) or EDT (UTC -4), (3) EMEA = GMT (UTC +0) or BST (UTC +1) and (4) APAC = India (UTC +5:30) ### 2. Support Requests **2.1.** For Couchbase to provide Customers with any Support service, Customers must submit a support ticket via Couchbase’s Support Portal. Only Customers that are authorized to access and use the Software, or have administrative rights to the Software can submit a support ticket and work directly with Couchbase. **2.2.** Customer shall provide to Couchbase all of the following when logging the support ticket: - reasonable detail of the nature of and circumstances surrounding the error and the Softwares’ failure to perform with the specifications set forth in the Documentation; - redacted Customer log files in accordance with Couchbase’s [data redaction process](https://docs.couchbase.com/server/current/manage/manage-logging/manage-logging.html#understanding_redaction); and - full details of the type of environment (i.e., Testing / Development / Production) in which the Licensed Nodes are being used. **2.3.** Customers who do not have a current Enterprise Software license subscription are not entitled to any Support services and will need to contact a Couchbase Sales representative.   ### 3. Support Terms and Limitations **3.1.** Support shall only be available in English and provided for those versions of the Software that are currently supported by Couchbase. **3.2.** Couchbase will reasonably assess a Support priority according to the appropriate severity levels defined above. Couchbase will confirm the severity level with the Customer and will resolve any disagreement regarding the priority as soon as is reasonably practicable. P1 severity level is not available for non-production environments. **3.3.** Support is provided by Couchbase on a break-fix basis only using commercially reasonable efforts to resolve or restore the operation of the Software to its normal function where the Customer experiences a technical problem with the Software. Couchbase does not proactively monitor Customer’s systems for technical issues, nor does it provide any guarantee to resolve a Support request within a specific or fixed time. Support for other issues including, without limitation, architecture design, performance tuning, Customer environment, feature requests, and data migrations may be, at Couchbase’s discretion and subject to additional fees, directed to the Couchbase Professional Services team. **3.4.** Full Maintenance (defined below) will be provided for the Software in accordance with the End-of-Life Schedule below (as updated from time to time). Couchbase reserves the right to direct a Customer to upgrade to a more current release of the Software to provide Support services. **3.5.** If Customer has purchased the Software through a reseller, then the applicable agreement with that reseller shall apply for any applicable additional or different terms (for example, Customer’s first contact for support may be the reseller, rather than Couchbase). **3.6.** Couchbase has no obligation to provide any Support to Customer: - for any service, software, hardware, or infrastructure (including APIs and data formats not included in the Software) that has not been provided by Couchbase to Customer as part of the Software; - if Customer or a third party has in any way altered, modified, or damaged any portion of the Software; - if Customer has not used the Software in accordance with the Documentation or instructions provided by Couchbase; - if Customer is not running a supported version of the Software; - where any failure to provide Support or any unavailability of the Software is caused by (i) factors outside of Couchbase’s reasonable control, including any natural disaster, epidemic, war, acts of terrorism, riots, government action, or any other force majeure event; (ii) any service, software, hardware, or infrastructure not provided by Couchbase, or (iii) any actions or inactions from Customer or any third party, including Customer’s breach of the Agreement; - if Customer does not provide Couchbase log files as requested in this Support Policy or by the support team; and/or - if Customer does not have valid Support service subscriptions for all Software deployments in Customer's Software estate. **3.7.** Notwithstanding Section 2.2, to the extent Customer does not redact log files or otherwise provides any personal data to Couchbase for processing on Customer's behalf in connection with any Support, Customer will execute with Couchbase Data Processing Addendum (the “DPA”) and the terms of such DPA shall be incorporated into the Agreement. ### 4. Period of Availability of Support for Couchbase Software Versions Support for the applicable Software will be available for the time periods specified in the table below: ##### Support subscription tiers Couchbase SupportRelease TypeFull MaintenanceEnd of Life**Couchbase Server version 7.2** (and subsequent versions) **Couchbase Sync Gateway version 3.2** (and subsequent versions) **Couchbase Lite version 3.2** (and subsequent versions) **Couchbase Lite JavaScript version 1.0** (and subsequent versions) **Couchbase lite React Native 1.1** (and subsequent versions) **Couchbase Edge Server version 1.0** (and subsequent versions) **Couchbase Enterprise Analytics version 2.0** (and subsequent versions)Major and MinorA period equal to 36 months from its General Availability Date.36 months from General Availability Date.**Couchbase Agent Memory** **Couchbase Agent Catalog** **Couchbase MCP Server**Major and MinorA period equal to 12 months from its General Availability Date.12 months from General Availability Date. Couchbase SupportRelease TypeFull MaintenanceLimited SupportEnd of Life**Couchbase Sync Gateway version 2.0 to 3.1** **Couchbase Lite version 2.0 to 3.1**MajorA period equal to the longer of i) 30 months from its General Availability Date; or ii) 6 months after the next Major Release version release.18-month period commencing 30 months after General Availability Date.48 months from General Availability Date.MinorA period equal to the shorter of i) 30 months from the General Availability Date of the Major Release version; or ii) 6 months after the next Minor Release version.18-month period commencing 30 months after General Availability Date of the Major Release version.48 months from General Availability Date of the Major Release version.**Couchbase Autonomous Operator 2.7** (and subsequent versions)Major and MinorA period equal to the longer of i) 15 months from its General Availability Date; or ii) 6 months after the next Major or Minor Release version.9-month period commencing 15 months after General Availability Date of the Major or Minor Release version.24 months from General Availability Date.**Couchbase Autonomous Operator 2.6** (and prior versions) **Couchbase SDKs and Extensions** **Couchbase Frameworks and Libraries** **Couchbase Connectors**Major and MinorA period equal to the longer of i) 18 months from its General Availability Date; or ii) 6 months after the next Major or Minor Release version.12-month period commencing 18 months after General Availability Date of the Major or Minor Release version.30 months from General Availability Date. Legacy Couchbase SupportRelease TypeFull MaintenanceLimited SupportEnd of Life** Couchbase Server version 5.0 to 7.1******MajorA period equal to the longer of i) 30 months from its General Availability Date; or ii) 6 months after the next Major Release version release.18-month period commencing 30 months after General Availability Date.48 months from General Availability Date.MinorA period equal to the shorter of i) 30 months from the General Availability Date of the Major Release version; or ii) 6 months after the next Minor Release version.18-month period commencing 30 months after General Availability Date of the Major Release version.48 months from General Availability Date of the Major Release version.**Couchbase Server version 4.6** (and prior versions) **Couchbase Sync Gateway version 1.5** (and prior versions) **Couchbase Lite version 1.4** (and prior versions)Major and MinorA period equal to the longer of i) 18 months from its General Availability Date; or ii) 6 months after the next Major or Minor Release version.12-month period commencing 18 months after General Availability Date of the Major or Minor Release version.30 months from General Availability Date. **“General Availability Date” **means the date on which a new version of the Software is generally released by Couchbase for Customers to download. **“Full Maintenance”** means full maintenance of the Software, including break-fix assistance with issues related to the use of the Software within the specifications set forth in the Documentation, workarounds, and Maintenance releases to resolve product issues. Maintenance releases may be released proactively or in response to customer requests. Proactive releases will be prioritized for newer versions. **“Limited Support” **means best effort support without any code fixes or security updates and generally provided where Full Maintenance is no longer available. **“End of Life”** means the Software is no longer supported by Couchbase. **“Major”** means the Couchbase Software version identified by the number in the “X” position according to the following format: “**X**.y.z”. **“Minor”** means the Couchbase Software version identified by the number in the “Y” position according to the following format: “x.**Y**.z”. **“Maintenance”** means the Couchbase Software version identified by the number in the “Z” position according to the following format: “x.y.**Z**”. ### Check out Couchbase’s Software Lifecycle Schedules We provide details about the End of Life for our full stack products. [Learn More](https://www.couchbase.com/support-policy/EOL/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase Event Terms and Conditions URL: https://www.couchbase.com/event-terms/ ## Couchbase Event Terms and Conditions ### Couchbase Event Terms and Conditions These Couchbase Event Terms and Conditions (these “Terms”) govern your registration for, attendance at, and participation in any Couchbase event and all various activities associated with Couchbase (any “Event”). These Terms are an agreement between Couchbase, Inc. (“Couchbase,” “us,” “we,” or “our”) and you or the entity that you represent (“you,” or “your”). These Terms supplement other terms and policies that may be applicable to your activities and interaction with us, such as our website Terms of Use, available at [https://www.couchbase.com/terms-of-use/](https://www.couchbase.com/terms-of-use/), as updated from time to time. By registering for and participating in any Event, you accept and agree to comply with these Terms, including the Couchbase Community Guidelines incorporated herein by reference. If you represent an entity, you represent and warrant that you have the authority to agree to these Terms on behalf of that entity. If you do not agree to these Terms, do not register for, attend or participate in any Event. 1. **Eligibility.** We reserve the right to deny registration or attendance to any individual or entity for any reason, in our sole discretion (including, but not limited to, any past or present violent, illegal, threatening, or discriminatory conduct). Unless otherwise noted by us, to participate in an Event, you must (i) be at least 18 years old and the age of majority in your jurisdiction of residence, and (ii) not a government employee or official (or an employee of a government-owned or controlled company. If we allow you to participate in a sweepstakes or other giveaway at an Event (a “Sweepstakes”), additional eligibility requirements apply: (a) employees of Couchbase and its parent and affiliate companies as well as the immediate family (spouse, parents, siblings and children) and household members of each such employee are not eligible, and (b) any additional requirements communicated to you at the time of the Sweepstakes registration. Participation in a Sweepstakes is limited to individuals who would not violate their employer policies by entering or receiving the prize, and by entering, you represent that you are complying with your employer’s terms and conditions. 2. **Event Details.** For more details about an Event, please visit [https://www.couchbase.com/resources/webcasts-and-events/](https://www.couchbase.com/resources/webcasts-and-events/) or the respective Event registration form. Couchbase reserves the right to cancel, amend, or close an Event (including any Sweepstakes) at any time in our sole discretion. 3. **Couchbase Community Guidelines.** By registering for, attending or participating in an Event, you agree to comply with the Couchbase Community Guidelines, available at [https://www.couchbase.com/community-guidelines/](https://www.couchbase.com/community-guidelines/), as updated from time to time (the “Community Guidelines”). We want our Events to foster a community where members can come together to meet, exchange ideas, share diverse perspectives, and contribute to Couchbase products in a way that enhances the experience of those who use them. We require you to follow our Community Guidelines so that all community members can enjoy their experience and feel safe. 4. **Sweepstakes.** Couchbase, Inc. is the sponsor of any Sweepstakes we may offer in connection with an Event. In addition to these Terms, we may apply additional terms and conditions to any Sweepstakes, including to specify the relevant Sweepstakes period, method of entry, qualification requirements, means of determining winner(s), prize details, and conditions of participation. Please note that the odds of winning any Sweepstakes depend on the number and timing of entries submitted. With respect to any Sweepstakes, NO PURCHASE OR PAYMENT OF ANY MONEY IS NECESSARY TO PARTICIPATE IN THE SWEEPSTAKES. VOID WHERE PROHIBITED. 5. **Your Personal Information.** We may collect personal information from you, and you consent to our collection, use, and disclosure of your personal information when you register for or attend any Event. We reserve the right to use any information collected in accordance with our privacy policy, which may be found at [https://www.couchbase.com/privacy-policy/](https://www.couchbase.com/privacy-policy/) (the “Privacy Policy”), as updated from time to time. For example, we will use your personal information to send you information regarding the Event. We may also provide your contact information to third-party Event sponsors and Couchbase partners. 6. **Recording Policy and License to Use Items.** We (and/or others on behalf of us) may be photographing, recording (both audio and video), live streaming, webcasting and or otherwise transmitting audio and video during the Event. Your name, avatar, image, likeness, voice, statements and any other identifying characteristics in connection with an Event (each, an “Image”) may be captured and you hereby consent that we may record, film, photograph, capture and use your Image, in each case in accordance with the Privacy Policy. In consideration for the opportunity to register for and participate in an Event, you hereby grant to us and our affiliates, agents, employees and assigns an irrevocable, nonexclusive, perpetual, worldwide, royalty-free right and license to use, reproduce, modify, distribute, and translate, for any purpose relating to our business, all or any part of (i) your Images and (ii) any materials (electronic or hard copy) submitted or presented by you in connection with an Event (together with Images, your “Items”), and you hereby waive any “moral rights” in such Items. For the avoidance of doubt, you agree and acknowledge that we may use any Items without compensation to you. Unauthorized event broadcasts and unauthorized recording of an Event are prohibited. 7. **Assumption of Risk.** You acknowledge and agree that your registration for, participation in, and attendance of any Event is voluntary. Accordingly, you agree to assume the risks associated with registering for, participating in, and attending any Event to the fullest extent permitted under applicable law. 8. **Disclaimer, Release and Limit of Liability.** COUCHBASE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING ANY EVENT. BY PARTICIPATING OR ATTENDING ANY EVENT, INCLUDING ANY SWEEPSTAKES, YOU (ON BEHALF OF YOURSELF, YOUR PERSONAL REPRESENTATIVES AND ANYONE WHO MIGHT MAKE A CLAIM ON YOUR BEHALF) AGREE TO RELEASE AND HOLD HARMLESS COUCHBASE, AND OUR RESPECTIVE SUBSIDIARIES, AFFILIATES, AND EACH SUCH COMPANY’S OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS FROM AND AGAINST ANY CLAIM OR CAUSE OF ACTION YOU MAY HAVE NOW OR IN THE FUTURE ASSOCIATED IN ANY WAY WITH AN EVENT OR YOUR ITEMS. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, IN NO EVENT WILL COUCHBASE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL LOSSES OR DAMAGES OF WHATSOEVER KIND ARISING OUT OF ANY EVENT OR SWEEPSTAKES. 9. **Governing Law.** These Terms shall be governed by the laws of California, USA and you agree to submit to the non-exclusive jurisdiction of the courts of Santa Clara County, California, USA in respect of any disputes arising under or in connection with these Terms. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Inc. Enterprise Subscription License Agreement URL: https://www.couchbase.com/2018-04-30v3_license_agreement/ ## Couchbase Inc. Enterprise Subscription License Agreement  ###### COUCHBASE INC. ENTERPRISE SUBSCRIPTION LICENSE AGREEMENT IMPORTANT-READ CAREFULLY:  BY CLICKING THE “I ACCEPT” BOX OR INSTALLING, DOWNLOADING OR OTHERWISE USING THIS SOFTWARE AND ANY ASSOCIATED DOCUMENTATION, YOU, ON BEHALF OF YOURSELF AND AS AN AUTHORIZED REPRESENTATIVE ON BEHALF OF AN ENTITY (“LICENSEE”) AGREE TO ALL THE TERMS OF THIS LICENSE AGREEMENT (THE “AGREEMENT”) REGARDING YOUR AND LICENSEE’S USE OF THE SOFTWARE. YOU REPRESENT AND WARRANT THAT YOU HAVE FULL LEGAL AUTHORITY TO BIND THE LICENSEE TO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, DO NOT SELECT THE “I ACCEPT” BOX AND DO NOT INSTALL, DOWNLOAD OR OTHERWISE USE THE SOFTWARE. THE EFFECTIVE DATE OF THIS AGREEMENT IS THE DATE ON WHICH YOU CLICK “I ACCEPT” OR OTHERWISE INSTALL, DOWNLOAD OR USE THE SOFTWARE. **1A. License Grant as to Free Licenses.** A “Free License” is allowed for non-production use of the Software, provided that no Support Services are entitled to Licensee.  During the Subscription Term, and subject to Licensee’s compliance with the terms and conditions of this Agreement, Couchbase grants to Licensee an unpaid, non-exclusive, non-transferable, non-sublicensable, non-fee bearing download license to install and use the Software only for Licensee’s own internal testing and development use. If, at any time, Licensee uses the Software in production, or if Licensee requests Support Services, Licensee acknowledges and agrees that the license is automatically converted to an Enterprise License, which must be paid for. **1B.  License Grant as to Enterprise Licenses.** An “Enterprise License” is required if Licensee makes any “Productive Use” (which means that either (a) the Software is used in production, or (b) Support Services are requested by Licensee). During the Subscription Term, and subject to Licensee’s compliance with the terms and conditions of this Agreement, Couchbase grants to Licensee either i) a non-exclusive, non-transferable, non-sublicensable, fee bearing license to install and use the Software only for Licensee’s own internal use and limited to the number of Licensed Nodes paid for by Licensee (and if stated in the Order, the number of Embedded Database Instances paid for by Licensee). **2. Restrictions.** Licensee will not: (a) copy or use the Software in any manner except as expressly permitted in this Agreement; (b) use or deploy the Software in excess of the number of Licensed Nodes and Embedded Database Instances for which Licensee has paid the applicable Subscription Fee as to an Enterprise License; (c) transfer, sell, rent, lease, lend, distribute, or sublicense the Software to any third party; (d) use the Software for providing time-sharing services, service bureau services or as part of an application services provider or as a service offering primarily designed to offer the functionality of the Software; (e) reverse engineer, disassemble, or decompile the Software (except to the extent such restrictions are prohibited by law); (f) alter, modify, enhance or prepare any derivative work from or of the Software; (g) alter or remove any proprietary notices in the Software; or (h) export the Software in violation of U.S. Department of Commerce export administration rules or any other export laws or regulations. If Licensee does not comply with the license terms or the foregoing restrictions, Couchbase may terminate or suspend Licensee’s license to the Software (without refund or credit) until Licensee comes into compliance with such terms and restrictions. **3. Proprietary Rights.** The Software (and any modifications or derivatives thereto) and all Deliverables, are and shall remain the sole property of Couchbase and its licensors, and, except for the license rights granted herein, Couchbase and its licensors retain all right, title and interest in and to the Software, including all intellectual property rights therein and thereto. The Software may include third party open source software components. If Licensee is the United States Government or any contractor thereof, all licenses granted hereunder are subject to the following: (a) for acquisition by or on behalf of civil agencies, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subpart 12.1212 of the Federal Acquisition Regulation (FAR), 48 C.F.R.12.1212, and its successors; and (b) for acquisition by or on behalf of the Department of Defense (DOD) and any agencies or units thereof, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subparts 227.7202-1 and 227.7202-3 of the DOD FAR Supplement, 48 C.F.R.227.7202-1 and 227.7202-3, and its successors. Manufacturer is Couchbase, Inc. **4. Support.** This Section applies only to Enterprise Licenses, but not to Free Licenses. Couchbase offers several levels of Support Services for the Software. Couchbase will provide Licensee with the level of Support Services indicated on the Order and paid for by Licensee. For all Licensed Nodes and Embedded Database Instances within a Production Deployment, all such nodes and instances must be at the same level of Support Services, including any instances that are used for disaster recovery or backup that are associated with the Production Deployment. Different Production Deployments can be at different levels of Support Services.  Similarly, as to instances in a development or test environment running the Software, all Licensed Nodes and Embedded Database Instances must be at the same level of Support Services – but such Licensed Nodes may be at a different support level than the Production Deployment(s). When using the Cross Data Center Replication feature, Licensee must have all Licensed Nodes at the same level of Support Services for all instances on all sides of the replication connection, including if one side of the connection is only used for disaster recovery or backup. **5. Payments.** This Section applies only to Enterprise Licenses, but not to Free Licenses.  Licensee will pay Couchbase the applicable Subscription Fees and applicable fees as set forth in each Order. All payments of fees or charges under this Agreement shall be made in the currency stated on the Order and are due within thirty (30) days of the date of the invoice. Late payments will bear interest at the lesser of one and one-half percent (1½%) per month or the maximum rate allowed by law. In addition, Licensee will reimburse Couchbase for all reasonable costs and expenses incurred (including reasonable attorneys’ fees) in collecting any overdue amounts. All fees payable under this Agreement are net amounts and are payable in full, without deduction for taxes or duties of any kind. Fees are exclusive of, and Licensee is responsible for all duties and taxes (including Value Added Tax which shall be paid by Licensee, if applicable, at the rate and in the manner for the time being prescribed by law), except for taxes based on Couchbase’s net income. All fees are non-refundable, except to the extent expressly provided for in this Agreement. **5A.** If Licensee sends Couchbase a purchase order (“PO”), the PO will be deemed a binding contract offer, which Couchbase can accept by signing the PO (thereby forming a mutually agreed Order governed by this Agreement); in such case the only terms listed on the accepted PO which will form part of the Order are the Commercial Details; and all other terms (whether additional or conflicting with the Agreement) on a PO will be void and without effect, even if Couchbase signs the PO.  All accepted POs will automatically be governed by this Agreement (even if the PO does not reference the Agreement). “Commercial Details” means the identified product(s), quantity (e.g, number of Licensed Nodes and/or Embedded Database Instances), price, server size metric, support level, and subscription start and end date. **6. Records Retention and Audit.** Licensee shall maintain complete and accurate records to permit Couchbase to verify Licensee’s compliance with the Agreement (including the number of Licensed Nodes used by Licensee), and provide Couchbase with such records within ten (10) days of request. Upon at least thirty (30) days prior written notice, Couchbase may audit Licensee’s use of the Software to assess whether Licensee is in compliance with the terms of this Agreement. Any such audit will be conducted during regular business hours at Licensee’s facilities and will not unreasonably interfere with Licensee’s business activities. Licensee will provide Couchbase with access to the relevant Licensee records and facilities. If an audit reveals that Licensee has underpaid fees to Couchbase, then Couchbase will invoice Licensee, and Licensee will promptly pay Couchbase, for such underpaid fees based on Couchbase’s price list in effect at the time the audit is completed. If the underpaid fees exceed five percent (5%) of the Subscription Fee paid by Licensee for the Software, then Licensee will also pay Couchbase’s reasonable costs of conducting the audit. **7. Confidentiality.** Licensee and Couchbase will maintain the confidentiality of Confidential Information. The receiving party of any Confidential Information of the other party agrees not to use such Confidential Information for any purpose except as necessary to fulfill its obligations and exercise its rights under this Agreement. The receiving party shall protect the secrecy of and prevent disclosure and unauthorized use of the disclosing party’s Confidential Information using the same degree of care that it takes to protect its own confidential information and in no event shall use less than reasonable care. The terms of this Confidentiality section shall survive termination or expiration of this Agreement. Upon termination or expiration of this Agreement, the receiving party will, at the disclosing party’s option, promptly return or destroy (and provide written certification of such destruction) the disclosing party’s Confidential Information. A party may disclose the other party’s Confidential Information to the extent required by any law or regulation. **8. Disclaimer of Warranty.** THE SOFTWARE AND ANY SERVICES PROVIDED HEREUNDER ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. COUCHBASE DOES NOT WARRANT THAT THE SOFTWARE OR THE SERVICES PROVIDED HEREUNDER WILL MEET LICENSEE’S REQUIREMENTS, THAT THE SOFTWARE WILL OPERATE IN THE COMBINATIONS LICENSEE MAY SELECT FOR USE, THAT THE OPERATION OF THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ALL SOFTWARE ERRORS WILL BE CORRECTED. COUCHBASE HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE. **9. Indemnification of Third Party Claims.** **9.1 Indemnification.** Subject to Section 9, Couchbase will indemnify and defend Licensee from and against any damages finally awarded against Licensee in connection with any third party claims that the Software and Services infringe any United States patent, United States copyright or United States trademark or other intellectual property rights; provided that: (a) Licensee promptly notifies Couchbase of the claim; (b) Licensee gives Couchbase all necessary information regarding the claim and reasonably cooperates with Couchbase; and (c) allows Couchbase to control the defense and all related settlement negotiations. **9.2 Injunction**. If use of the Software and Services are enjoined, or Couchbase determines that such use may be enjoined, Couchbase will, at its sole option and expense, (a) procure for Licensee the right to continue using the affected Software and Services; (b) replace or modify the affected Software and Services infringe so that they do not infringe; or (c) if either option (a) or (b) is not commercially feasible in Couchbase’s reasonable opinion, as applicable, terminate the licenses and refund Licensee a pro-rata amounts of the Subscription Fees, and terminate the Services and refund the fees for the Services that were infringing. **9.3 Exclusions.** Couchbase will have no liability for any infringement claim, (A) as to Software, (i) based on modifications to the Software made by a party other than Couchbase, to the extent a claim would not have occurred but for such modifications, (ii) based on the use of other than the then-current, version of the Software, unless the infringing portion is also in the then-current, unaltered release, (iii) based on the use, operation or combination of the Software with non-Couchbase programs, data, or equipment to the extent such infringement would have been avoided but for such use, operation or combination, (iv) attributable to any third party open source software components, or (v) to the extent based on Licensee’s use of the Software other than in accordance with this Agreement or the applicable Documentation; or (B) as to Services, (i) based on modifications to the Services made by a party other than Couchbase, to the extent a claim would not have occurred but for such modifications, (ii) based on Licensee’s use of the Services in violation of this Agreement, and such use causes such infringement, or (iii) based on infringement resulting from the combination of the Services, with any hardware, data or software not provided by Couchbase. **9.4 Sole Remedy.** THE TERMS OF THIS SECTION CONSTITUTE THE ENTIRE LIABILITY OF COUCHBASE, AND LICENSEE’S SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY THIRD PARTY CLAIMS OF INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF ANY KIND. **9.5 Applicability.**  Section 9 applies only to Enterprise Licenses, but not to Free Licenses. **10. Subscription Term Termination.** The Agreement shall begin on the Agreement Effective Date, and shall remain in effect until terminated by a party by sending written notice to the other party.  As to the Software, the “Subscription Term” for Enterprise Licenses shall begin on the earlier of (a) the Order effective date, and (b) the first date of Productive Use.  The Subscription Term will continue for a period of time paid for. As to Free Licenses, the Subscription Term begins on the date of download, and lasts until terminated.  Subject to Couchbase’s rights under Section 2 above, either party may terminate this Agreement or an Enterprise License prior to the end of a term if the other party materially breaches its obligations hereunder and, where such breach is curable, such breach remains uncured for thirty (30) days following written notice of the breach. Licensee’s obligation to make a payment of any outstanding, unpaid fees shall survive termination of this Agreement. Upon termination or expiration of any license, Order, or this Agreement, Licensee will promptly return or destroy (and provide written certification of such destruction) the applicable Software and all copies and portions thereof, in all forms and types of media. As to a Free License, a party may terminate such license at any time, for convenience by providing written notice to the other party.  The following sections will survive termination or expiration of this Agreement: Sections 2, 3, 5-13. **11. Limitation of Liability.** TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COUCHBASE OR ITS LICENSORS BE LIABLE TO LICENSEE OR TO ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES OR FOR THE COST OF PROCURING SUBSTITUTE PRODUCTS OR SERVICES ARISING OUT OF OR IN ANY WAY RELATING TO OR IN CONNECTION WITH THIS AGREEMENT OR THE USE OF OR INABILITY TO USE THE SOFTWARE, DOCUMENTATION, OR THE SERVICES PROVIDED BY COUCHBASE HEREUNDER INCLUDING, WITHOUT LIMITATION, DAMAGES OR OTHER LOSSES FOR LOSS OF USE, LOSS OF BUSINESS, LOSS OF GOODWILL, WORK STOPPAGE, LOST PROFITS, LOSS OF DATA, COMPUTER FAILURE OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES EVEN IF ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. IN NO EVENT WILL COUCHBASE’S OR ITS LICENSORS’ AGGREGATE LIABILITY TO LICENSEE, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, EXCEED THE TOTAL AMOUNTS PAID BY LICENSEE TO COUCHBASE THAT ARE ATTRIBUTABLE TO THE ORDER FOR THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE ACT OR OMISSION FIRST GIVING RISE TO THE LIABILITY. The parties expressly acknowledge and agree that Couchbase has set its prices and entered into this Agreement in reliance upon the limitations of liability specified herein, which allocate the risk between Couchbase and Licensee and form a basis of the bargain between the parties. **12. General.** Neither party shall be liable for any delay or failure in performance (except for any payment obligations) due to causes beyond its reasonable control. Neither party will, without the other party's prior written consent, make any news release, public announcement, denial or confirmation of this Agreement, its value, or its terms and conditions, or in any manner advertise or publish the fact of this Agreement. Notwithstanding the above, Couchbase may use Licensee's name and logo, consistent with Licensee's trademark policies, on customer lists so long as such use in no way promotes either endorsement or approval of Couchbase or any Couchbase products or services. Licensee may not assign this Agreement, in whole or in part, by operation of law or otherwise, without Couchbase’s prior written consent. Any attempt to assign this Agreement, without such consent, will be null and of no effect. Subject to the foregoing, this Agreement will bind and inure to the benefit of each party's successors and permitted assigns. If for any reason a court of competent jurisdiction finds any provision of this Agreement invalid or unenforceable, that provision of the Agreement will be enforced to the maximum extent permissible and the other provisions of this Agreement will remain in full force and effect. The failure by either party to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision. All waivers must be in writing and signed by both parties. All notices permitted or required under this Agreement shall be in writing and shall be delivered in person, by confirmed facsimile, overnight courier service or mailed by first class, registered or certified mail, postage prepaid, to the address of the party specified above or such other address as either party may specify in writing. Such notice shall be deemed to have been given upon receipt. This Agreement shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of law rules. The parties expressly agree that the UN Convention for the International Sale of Goods will not apply. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in Santa Clara County, California and the parties hereby irrevocably consent to the personal jurisdiction and venue therein. Any amendment or modification to the Agreement must be in writing signed by both parties. This Agreement constitutes the entire agreement and supersedes all prior or contemporaneous oral or written agreements regarding the subject matter hereof. No additional or conflicting terms set forth on any purchase order, order acknowledgement or other document shall have any force or effect and are hereby rejected unless expressly agreed upon by the parties’ duly authorized representatives in writing. Each of the parties has caused this Agreement to be executed by its duly authorized representatives as of the Effective Date. Except as expressly set forth in this Agreement, the exercise by either party of any of its remedies under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise. The parties to this Agreement are independent contractors and this Agreement will not establish any relationship of partnership, joint venture, employment, franchise, or agency between the parties. Neither party will have the power to bind the other or incur obligations on the other’s behalf without the other’s prior written consent. Licensee has not relied on the availability of any future version of the purchased product or any future product in making its decision to purchase the Software license. This Agreement may be executed in any number of counterparts, each of which shall be deemed an original, but all of which together shall constitute one instrument. Signatures transmitted electronically or by facsimile shall be deemed original signatures.  This Agreement is applicable both to use of the Software without a signed Order, but also to use of the Software pursuant to any Order signed by You or Licensee. **13. Definitions.** Capitalized terms used herein shall have the following definitions: “Confidential Information” means any proprietary information received by the other party during, or prior to entering into, this Agreement that a party should know is confidential or proprietary based on the circumstances surrounding the disclosure including the Software and any non-public technical and business information (including pricing).  Confidential Information does not include information that (a) is or becomes generally known to the public through no fault of or breach of this Agreement by the receiving party; (b) is rightfully known by the receiving party at the time of disclosure without an obligation of confidentiality to the disclosing party; (c) is independently developed by the receiving party without use of the disclosing party’s Confidential Information; or (d) the receiving party rightfully obtains from a third party without restriction on use or disclosure. “Embedded Database Instance” means the number of instances of the “Couchbase Lite” product storing data on a local device (such as a mobile device, laptop, etc.) which may sync with a remote server.  “Documentation” means the technical user guides or manuals provided by Couchbase related to the Software.  “Licensed Node” means an instance of the Software running on a server, including a physical server, server blade, virtual machine, software container, or cloud server.  “Software” means the object code version of the applicable Couchbase product you download or as reflected in an Order.  “Subscription Fee” means the fee applicable to use of the Software (or as specified in an Order) for the right to use the Software for up to the number of Licensed Nodes and/or Embedded Database Instances paid for.  The Subscription Fee includes fees for Support Services.  “Subscription Term” means, collectively, the initial subscription term described in Section 10.  “Support Services” means the technical support and Software maintenance services paid for (with the right to receive Software updates and upgrades made generally available by Couchbase) as described in the then-current Couchbase support policy (located at www.couchbase.com/support-policy).  “Production Deployment” means all Licensed Nodes and Embedded Database Instances within a particular cluster or clusters that are being used to support a live workload or application.  “Order” means a transaction document (such as a signed sales quote) identifying the Software licensed to Licensee, the number of Licensed Nodes and/or Embedded Database Instances, and the applicable Subscription Fee.  The term “including” means including but not limited to.  “SOW” (or Order) means a transaction document identifying Services purchased.  “Services” means the consulting service(s) and Deliverables provided by Couchbase to Licensee, using commercially reasonable efforts (a list of available consulting services can be viewed at www.couchbase.com/dos04132016).  “Deliverables” means reports, and other deliverables Couchbase may design, develop for, or deliver to Licensee during the course of providing consulting services. **LA v3 20180611** ----------------------------------------- ###### Developer Preview IMPORTANT-READ CAREFULLY:  BY INSTALLING, DOWNLOADING OR OTHERWISE USING THIS SOFTWARE AND ANY ASSOCIATED DOCUMENTATION, YOU, ON BEHALF OF YOURSELF OR AS AN AUTHORIZED REPRESENTATIVE ON BEHALF OF AN ENTITY (“LICENSEE”) AGREE TO ALL THE TERMS OF THIS DEVELOPER PREVIEW TRIAL LICENSE AGREEMENT – FREE EDITION (THE “AGREEMENT”) REGARDING YOUR USE OF THE SOFTWARE. YOU REPRESENT AND WARRANT THAT YOU HAVE FULL LEGAL AUTHORITY TO BIND THE LICENSEE TO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, DO NOT INSTALL, DOWNLOAD OR OTHERWISE USE THE SOFTWARE. THE “EFFECTIVE DATE” OF THIS AGREEMENT IS THE DATE ON WHICH YOU FIRST INSTALL, DOWNLOAD OR USE THE SOFTWARE. **1. License Grant.** Subject to Licensee’s compliance with the terms and conditions of this Agreement, Couchbase Inc. hereby grants to Licensee a, non-exclusive, non-transferable, non-sublicensable, royalty-free, limited license to install and use the Software only for Licensee’s own internal non-production use for the purpose of evaluation and/or development. **2. Restrictions.** Licensee will not: (a) copy or use the Software in any manner except as expressly permitted in this Agreement; (b) [intentionally omitted]; (c) transfer, sell, rent, lease, lend, distribute, or sublicense the Software to any third party; (d) use the Software for providing time-sharing services, service bureau services or as part of an application services provider or as a service offering primarily designed to offer the functionality of the Software; (e) reverse engineer, disassemble, or decompile the Software (except to the extent such restrictions are prohibited by law); (f) alter, modify, enhance or prepare any derivative work from or of the Software; (g) alter or remove any proprietary notices in the Software; (h) make available to any third party the functionality of the Software or any license keys used in connection with the Software; (i) publicly display or communicate the results of internal performance testing or other benchmarking or performance evaluation of the Software; or (j) export the Software in violation of U.S. Department of Commerce export administration rules or any other export laws or regulations. If Licensee does not comply with the license terms or the foregoing restrictions, Couchbase Inc. may terminate or suspend Licensee’s account and access to the Software until Licensee comes into compliance with such terms and restrictions. **3. Proprietary Rights.** The Software, and any modifications or derivatives thereto, is and shall remain the sole property of Couchbase Inc. and its licensors, and, except for the license rights granted herein, Couchbase Inc. and its licensors retain all right, title and interest in and to the Software, including all intellectual property rights therein and thereto. The Software may include third party open source software components. If Licensee is the United States Government or any contractor thereof, all licenses granted hereunder are subject to the following: (a) for acquisition by or on behalf of civil agencies, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subpart 12.1212 of the Federal Acquisition Regulation (FAR), 48 C.F.R.12.1212, and its successors; and (b) for acquisition by or on behalf of the Department of Defense (DOD) and any agencies or units thereof, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subparts 227.7202-1 and 227.7202-3 of the DOD FAR Supplement, 48 C.F.R.227.7202-1 and 227.7202-3, and its successors. Manufacturer is Couchbase, Inc. **4. Support.** Couchbase Inc. will not provide any technical or other product support for the Software. **5. Confidentiality.** Licensee and Couchbase Inc. will maintain the confidentiality of Confidential Information. The receiving party of any Confidential Information of the other party agrees not to use such Confidential Information for any purpose except as necessary to fulfill its obligations and exercise its rights under this Agreement. The receiving party shall protect the secrecy of and prevent disclosure and unauthorized use of the disclosing party's Confidential Information using the same degree of care that it takes to protect its own confidential information and in no event shall use less than reasonable care. The terms of this Confidentiality section shall survive termination of this Agreement. Upon termination or expiration of this Agreement, the receiving party will, at the disclosing party’s option, promptly return or destroy (and provide written certification of such destruction) the disclosing party’s Confidential Information. **6. Disclaimer of Warranty.** THE SOFTWARE AND ANY SERVICES PROVIDED HEREUNDER ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. COUCHBASE INC. DOES NOT WARRANT THAT THE SOFTWARE OR THE SERVICES PROVIDED HEREUNDER WILL MEET LICENSEE’S REQUIREMENTS, THAT THE SOFTWARE WILL OPERATE IN THE COMBINATIONS LICENSEE MAY SELECT FOR USE, THAT THE OPERATION OF THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED OR THAT ALL SOFTWARE ERRORS WILL BE CORRECTED. COUCHBASE INC. HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE. **7. Agreement Term and Termination.** The term of this Agreement shall begin on the Effective Date and will continue for the period of time noted in Section 1above, at which time both the Agreement and the license stated herein shall expire. Couchbase Inc. may terminate this Agreement if Licensee materially breaches its obligations hereunder and, where such breach is curable, such breach remains uncured for ten (10) days following written notice of the breach. Upon termination of this Agreement, Licensee will, at Couchbase Inc.’s option, promptly return or destroy (and provide written certification of such destruction) the applicable Software and all copies and portions thereof, in all forms and types of media. The following sections will survive termination or expiration of this Agreement: Sections 2, 3, 5, 6, 7, 8, 9, and 10. **8. Limitation of Liability.** TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COUCHBASE INC. OR ITS LICENSORS BE LIABLE TO LICENSEE OR TO ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES OR FOR THE COST OF PROCURING SUBSTITUTE PRODUCTS OR SERVICES ARISING OUT OF OR IN ANY WAY RELATING TO OR IN CONNECTION WITH THIS AGREEMENT OR THE USE OF OR INABILITY TO USE THE SOFTWARE OR DOCUMENTATION OR THE SERVICES PROVIDED BY COUCHBASE INC. HEREUNDER INCLUDING, WITHOUT LIMITATION, DAMAGES OR OTHER LOSSES FOR LOSS OF USE, LOSS OF BUSINESS, LOSS OF GOODWILL, WORK STOPPAGE, LOST PROFITS, LOSS OF DATA, COMPUTER FAILURE OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES EVEN IF ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. IN NO EVENT WILL COUCHBASE INC.’S OR ITS LICENSORS’ AGGREGATE LIABILITY TO LICENSEE, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, EXCEED ONE HUNDRED DOLLARS (US $100). The parties expressly acknowledge and agree that Couchbase Inc. has set its prices and entered into this Agreement in reliance upon the limitations of liability specified herein, which allocate the risk between Couchbase Inc. and Licensee and form a basis of the bargain between the parties. **9. General.** Couchbase Inc. shall not be liable for any delay or failure in performance due to causes beyond its reasonable control. Neither party will, without the other party's prior written consent, make any news release, public announcement, denial or confirmation of this Agreement, its value, or its terms and conditions, or in any manner advertise or publish the fact of this Agreement. Notwithstanding the above, Couchbase Inc. may use Licensee's name and logo, consistent with Licensee's trademark policies, on customer lists so long as such use in no way promotes either endorsement or approval of Couchbase Inc. or any Couchbase Inc. products or services. Licensee may not assign this Agreement, in whole or in part, by operation of law or otherwise, without Couchbase Inc.'s prior written consent. Any attempt to assign this Agreement, without such consent, will be null and of no effect. Subject to the foregoing, this Agreement will bind and inure to the benefit of each party's successors and permitted assigns. If for any reason a court of competent jurisdiction finds any provision of this Agreement invalid or unenforceable, that provision of the Agreement will be enforced to the maximum extent permissible and the other provisions of this Agreement will remain in full force and effect. The failure by either party to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision. All waivers must be in writing and signed by both parties. All notices permitted or required under this Agreement shall be in writing and shall be delivered in person, by confirmed facsimile, overnight courier service or mailed by first class, registered or certified mail, postage prepaid, to the address of the party specified above or such other address as either party may specify in writing. Such notice shall be deemed to have been given upon receipt. This Agreement shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of law rules. The parties expressly agree that the UN Convention for the International Sale of Goods (CISG) will not apply. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in the Northern District of California and the parties hereby irrevocably consent to the personal jurisdiction and venue therein. Any amendment or modification to the Agreement must be in writing signed by both parties. This Agreement constitutes the entire agreement and supersedes all prior or contemporaneous oral or written agreements regarding the subject matter hereof. No additional or conflicting terms set forth on any purchase order, order acknowledgement or other document shall have any force or effect and are hereby rejected unless expressly agreed upon by the parties’ duly authorized representatives in writing. Each of the parties has caused this Agreement to be executed by its duly authorized representatives as of the Effective Date. Except as expressly set forth in this Agreement, the exercise by either party of any of its remedies under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise. The parties to this Agreement are independent contractors and this Agreement will not establish any relationship of partnership, joint venture, employment, franchise, or agency between the parties. Neither party will have the power to bind the other or incur obligations on the other’s behalf without the other’s prior written consent. **10. Definitions.** Capitalized terms used herein shall have the following definitions: “Confidential Information” means any proprietary information received by the other party during, or prior to entering into, this Agreement that a party should know is confidential or proprietary based on the circumstances surrounding the disclosure including, without limitation, the Software and any non-public technical and business information. Confidential Information does not include information that (a) is or becomes generally known to the public through no fault of or breach of this Agreement by the receiving party; (b) is rightfully known by the receiving party at the time of disclosure without an obligation of confidentiality; (c) is independently developed by the receiving party without use of the disclosing party’s Confidential Information; or (d) the receiving party rightfully obtains from a third party without restriction on use or disclosure. “Documentation” means any technical user guides or manuals provided by Couchbase Inc. related to the Software. “Couchbase” means Couchbase, Inc. “Couchbase Website” means www.Couchbase.com. “Software” means the object code version of the applicable elastic data management server software provided by Couchbase Inc. and downloaded by Licensee from the Couchbase Website or otherwise used by Licensee. If you have any questions regarding this Agreement, please contact us at [sops@couchbase.com](mailto:sops@couchbase.com). ###### * Oracle Java SE Runtime Environment (JRE) 8 ([https://www.oracle.com/technetwork/java/javase/overview/index.html](https://www.oracle.com/technetwork/java/javase/overview/index.html)) **Oracle Binary Code License Agreement for the Java SE Platform Products and JavaFX** ORACLE AMERICA, INC. ("ORACLE"), FOR AND ON BEHALF OF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES UNDER COMMON CONTROL, IS WILLING TO LICENSE THE SOFTWARE TO YOU ONLY UPON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS CONTAINED IN THIS BINARY CODE LICENSE AGREEMENT AND SUPPLEMENTAL LICENSE TERMS (COLLECTIVELY "AGREEMENT"). PLEASE READ THE AGREEMENT CAREFULLY. BY SELECTING THE "ACCEPT LICENSE AGREEMENT" (OR THE EQUIVALENT) BUTTON AND/OR BY USING THE SOFTWARE YOU ACKNOWLEDGE THAT YOU HAVE READ THE TERMS AND AGREE TO THEM. IF YOU ARE AGREEING TO THESE TERMS ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE LEGAL AUTHORITY TO BIND THE LEGAL ENTITY TO THESE TERMS. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT WISH TO BE BOUND BY THE TERMS, THEN SELECT THE "DECLINE LICENSE AGREEMENT" (OR THE EQUIVALENT) BUTTON AND YOU MUST NOT USE THE SOFTWARE ON THIS SITE OR ANY OTHER MEDIA ON WHICH THE SOFTWARE IS CONTAINED. **1. DEFINITIONS.** "Software" means the software identified above in binary form that you selected for download, install or use (in the version You selected for download, install or use) from Oracle or its authorized licensees and/or those portions of such software produced by jlink as output using a Program’s code, when such output is in unmodified form in combination, and for sole use with, that Program, as well as any other machine readable materials (including, but not limited to, libraries, source files, header files, and data files), any updates or error corrections provided by Oracle, and any user manuals, programming guides and other documentation provided to you by Oracle under this Agreement. The Java Linker (jlink) is available with Java 9 and later versions. "General Purpose Desktop Computers and Servers" means computers, including desktop and laptop computers, or servers, used for general computing functions under end user control (such as but not specifically limited to email, general purpose Internet browsing, and office suite productivity tools). The use of Software in systems and solutions that provide dedicated functionality (other than as mentioned above) or designed for use in embedded or function-specific software applications, for example but not limited to: Software embedded in or bundled with industrial control systems, wireless mobile telephones, wireless handheld devices, kiosks, TV/STB, Blu-ray Disc devices, telematics and network control switching equipment, printers and storage management systems, and other related systems are excluded from this definition and not licensed under this Agreement. "Programs" means (a) Java technology applets and applications intended to run on the Java Platform, Standard Edition platform on Java-enabled General Purpose Desktop Computers and Servers; and (b) JavaFX technology applications intended to run on the JavaFX Runtime on JavaFX-enabled General Purpose Desktop Computers and Servers. “Java SE LIUM” means the Licensing Information User Manual – Oracle Java SE and Oracle Java Embedded Products Document accessible at [https://www.oracle.com/technetwork/java/javase/documentation/index.html](https://www.oracle.com/technetwork/java/javase/documentation/index.html). “Commercial Features” means those features that are identified as such in the Java SE LIUM under the “Description of Product Editions and Permitted Features” section. **2. LICENSE TO USE.** Subject to the terms and conditions of this Agreement including, but not limited to, the Java Technology Restrictions of the Supplemental License Terms, Oracle grants you a non-exclusive, non-transferable, limited license without license fees to reproduce and use internally the Software complete and unmodified for the sole purpose of running Programs. THE LICENSE SET FORTH IN THIS SECTION 2 DOES NOT EXTEND TO THE COMMERCIAL FEATURES. YOUR RIGHTS AND OBLIGATIONS RELATED TO THE COMMERCIAL FEATURES ARE AS SET FORTH IN THE SUPPLEMENTAL TERMS ALONG WITH ADDITIONAL LICENSES FOR DEVELOPERS AND PUBLISHERS. **3. RESTRICTIONS.** Software is copyrighted. Title to Software and all associated intellectual property rights is retained by Oracle and/or its licensors. Unless enforcement is prohibited by applicable law, you may not modify, decompile, or reverse engineer Software. You acknowledge that the Software is developed for general use in a variety of information management applications; it is not developed or intended for use in any inherently dangerous applications, including applications that may create a risk of personal injury. If you use the Software in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle disclaims any express or implied warranty of fitness for such uses. No right, title or interest in or to any trademark, service mark, logo or trade name of Oracle or its licensors is granted under this Agreement. Additional restrictions for developers and/or publishers licenses are set forth in the Supplemental License Terms. **4. DISCLAIMER OF WARRANTY.** THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. ORACLE FURTHER DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. **5. LIMITATION OF LIABILITY**. IN NO EVENT SHALL ORACLE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR DATA USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, EVEN IF ORACLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ORACLE'S ENTIRE LIABILITY FOR DAMAGES HEREUNDER SHALL IN NO EVENT EXCEED ONE THOUSAND DOLLARS (U.S. $1,000). **6. TERMINATION.** This Agreement is effective until terminated. You may terminate this Agreement at any time by destroying all copies of Software. This Agreement will terminate immediately without notice from Oracle if you fail to comply with any provision of this Agreement. Either party may terminate this Agreement immediately should any Software become, or in either party's opinion be likely to become, the subject of a claim of infringement of any intellectual property right. Upon termination, you must destroy all copies of Software. **7. EXPORT REGULATIONS.** You agree that U.S. export control laws and other applicable export and import laws govern your use of the Software, including technical data; additional information can be found on Oracle's Global Trade Compliance web site ([https://www.oracle.com/us/products/export](https://www.oracle.com/us/products/export)). You agree that neither the Software nor any direct product thereof will be exported, directly, or indirectly, in violation of these laws, or will be used for any purpose prohibited by these laws including, without limitation, nuclear, chemical, or biological weapons proliferation. **8. TRADEMARKS AND LOGOS.** You acknowledge and agree as between you and Oracle that Oracle owns the ORACLE and JAVA trademarks and all ORACLE- and JAVA-related trademarks, service marks, logos and other brand designations ("Oracle Marks"), and you agree to comply with the Third Party Usage Guidelines for Oracle Trademarks currently located at [https://www.oracle.com/us/legal/third-party-trademarks/index.html](https://www.oracle.com/us/legal/third-party-trademarks/index.html). Any use you make of the Oracle Marks inures to Oracle's benefit. **9. U.S. GOVERNMENT LICENSE RIGHTS.** If Software is being acquired by or on behalf of the U.S. Government or by a U.S. Government prime contractor or subcontractor (at any tier), then the Government's rights in Software and accompanying documentation shall be only those set forth in this Agreement. **10. GOVERNING LAW.** This agreement is governed by the substantive and procedural laws of California. You and Oracle agree to submit to the exclusive jurisdiction of, and venue in, the courts of San Francisco, or Santa Clara counties in California in any dispute arising out of or relating to this agreement. **11. SEVERABILITY.** If any provision of this Agreement is held to be unenforceable, this Agreement will remain in effect with the provision omitted, unless omission would frustrate the intent of the parties, in which case this Agreement will immediately terminate. **12. INTEGRATION.** This Agreement is the entire agreement between you and Oracle relating to its subject matter. It supersedes all prior or contemporaneous oral or written communications, proposals, representations and warranties and prevails over any conflicting or additional terms of any quote, order, acknowledgment, or other communication between the parties relating to its subject matter during the term of this Agreement. No modification of this Agreement will be binding, unless in writing and signed by an authorized representative of each party. ###### SUPPLEMENTAL LICENSE TERMS These Supplemental License Terms add to or modify the terms of the Binary Code License Agreement. Capitalized terms not defined in these Supplemental Terms shall have the same meanings ascribed to them in the Binary Code License Agreement. These Supplemental Terms shall supersede any inconsistent or conflicting terms in the Binary Code License Agreement, or in any license contained within the Software. **A. COMMERCIAL FEATURES.** You may not use the Commercial Features for running Programs, Java applets or applications in your internal business operations or for any commercial or production purpose, or for any purpose other than as set forth in Sections B, C, D and E of these Supplemental Terms. If You want to use the Commercial Features for any purpose other than as permitted in this Agreement, You must obtain a separate license from Oracle. **B. SOFTWARE INTERNAL USE FOR DEVELOPMENT LICENSE GRANT. **Subject to the terms and conditions of this Agreement and restrictions and exceptions set forth in the Java SE LIUM incorporated herein by reference, including, but not limited to the Java Technology Restrictions of these Supplemental Terms, Oracle grants you a non-exclusive, non-transferable, limited license without fees to reproduce internally and use internally the Software complete and unmodified for the purpose of designing, developing, and testing your Programs. **C. LICENSE TO DISTRIBUTE SOFTWARE.** Subject to the terms and conditions of this Agreement and restrictions and exceptions set forth in the Java SE LIUM, including, but not limited to the Java Technology Restrictions and Limitations on Redistribution of these Supplemental Terms, Oracle grants you a non-exclusive, non-transferable, limited license without fees to reproduce and distribute the Software, provided that (i) you distribute the Software complete and unmodified and only bundled as part of, and for the sole purpose of running, your Programs, (ii) the Programs add significant and primary functionality to the Software, (iii) you do not distribute additional software intended to replace any component(s) of the Software, (iv) you do not remove or alter any proprietary legends or notices contained in the Software, (v) you only distribute the Software subject to a license agreement that: (a) is a complete, unmodified reproduction of this Agreement; or (b) protects Oracle's interests consistent with the terms contained in this Agreement and that includes the notice set forth in Section H, and (vi) you agree to defend and indemnify Oracle and its licensors from and against any damages, costs, liabilities, settlement amounts and/or expenses (including attorneys' fees) incurred in connection with any claim, lawsuit or action by any third party that arises or results from the use or distribution of any and all Programs and/or Software. The license set forth in this Section C does not extend to the Software identified in Section G. **D. LICENSE TO DISTRIBUTE REDISTRIBUTABLES.** Subject to the terms and conditions of this Agreement and restrictions and exceptions set forth in the Java SE LIUM, including but not limited to the Java Technology Restrictions and Limitations on Redistribution of these Supplemental Terms, Oracle grants you a non-exclusive, non-transferable, limited license without fees to reproduce and distribute those files specifically identified as redistributable in the Java SE LIUM ("Redistributables") provided that: (i) you distribute the Redistributables complete and unmodified, and only bundled as part of Programs, (ii) the Programs add significant and primary functionality to the Redistributables, (iii) you do not distribute additional software intended to supersede any component(s) of the Redistributables (unless otherwise specified in the applicable Java SE LIUM), (iv) you do not remove or alter any proprietary legends or notices contained in or on the Redistributables, (v) you only distribute the Redistributables pursuant to a license agreement that: (a) is a complete, unmodified reproduction of this Agreement; or (b) protects Oracle's interests consistent with the terms contained in the Agreement and includes the notice set forth in Section H, (vi) you agree to defend and indemnify Oracle and its licensors from and against any damages, costs, liabilities, settlement amounts and/or expenses (including attorneys' fees) incurred in connection with any claim, lawsuit or action by any third party that arises or results from the use or distribution of any and all Programs and/or Software. The license set forth in this Section D does not extend to the Software identified in Section G. **E. DISTRIBUTION BY PUBLISHERS.** This section pertains to your distribution of the JavaTM SE Development Kit Software (“JDK”) with your printed book or magazine (as those terms are commonly used in the industry) relating to Java technology ("Publication"). Subject to and conditioned upon your compliance with the restrictions and obligations contained in the Agreement, Oracle hereby grants to you a non-exclusive, nontransferable limited right to reproduce complete and unmodified copies of the JDK on electronic media (the "Media") for the sole purpose of inclusion and distribution with your Publication(s), subject to the following terms: (i) You may not distribute the JDK on a stand-alone basis; it must be distributed with your Publication(s); (ii) You are responsible for downloading the JDK from the applicable Oracle web site; (iii) You must refer to the JDK as JavaTM SE Development Kit; (iv) The JDK must be reproduced in its entirety and without any modification whatsoever (including with respect to all proprietary notices) and distributed with your Publication subject to a license agreement that is a complete, unmodified reproduction of this Agreement; (v) The Media label shall include the following information: “Copyright [YEAR], Oracle America, Inc. All rights reserved. Use is subject to license terms. ORACLE and JAVA trademarks and all ORACLE- and JAVA-related trademarks, service marks, logos and other brand designations are trademarks or registered trademarks of Oracle in the U.S. and other countries.” [YEAR] is the year of Oracle's release of the Software; the year information can typically be found in the Software’s “About” box or screen. This information must be placed on the Media label in such a manner as to only apply to the JDK; (vi) You must clearly identify the JDK as Oracle's product on the Media holder or Media label, and you may not state or imply that Oracle is responsible for any third-party software contained on the Media; (vii) You may not include any third party software on the Media which is intended to be a replacement or substitute for the JDK; (viii) You agree to defend and indemnify Oracle and its licensors from and against any damages, costs, liabilities, settlement amounts and/or expenses (including attorneys' fees) incurred in connection with any claim, lawsuit or action by any third party that arises or results from the use or distribution of the JDK and/or the Publication; ; and (ix) You shall provide Oracle with a written notice for each Publication; such notice shall include the following information: (1) title of Publication, (2) author(s), (3) date of Publication, and (4) ISBN or ISSN numbers. Such notice shall be sent to Oracle America, Inc., 500 Oracle Parkway, Redwood Shores, California 94065 U.S.A , Attention: General Counsel. **F. JAVA TECHNOLOGY RESTRICTIONS.** You may not create, modify, or change the behavior of, or authorize your licensees to create, modify, or change the behavior of, classes, interfaces, or subpackages that are in any way identified as "java", "javax", "sun", “oracle” or similar convention as specified by Oracle in any naming convention designation. **G. LIMITATIONS ON REDISTRIBUTION.** You may not redistribute or otherwise transfer patches, bug fixes or updates made available by Oracle through Oracle Premier Support, including those made available under Oracle's Java SE Support program. **H. COMMERCIAL FEATURES NOTICE.** For purpose of complying with Supplemental Term Section C.(v)(b) and D.(v)(b), your license agreement shall include the following notice, where the notice is displayed in a manner that anyone using the Software will see the notice: Use of the Commercial Features for any commercial or production purpose requires a separate license from Oracle. “Commercial Features” means those features that are identified as such in the Licensing Information User Manual – Oracle Java SE and Oracle Java Embedded Products Document, accessible at [https://www.oracle.com/technetwork/java/javase/documentation/index.html](https://www.oracle.com/technetwork/java/javase/documentation/index.html), under the “Description of Product Editions and Permitted Features” section. **I. SOURCE CODE.** Software may contain source code that, unless expressly licensed for other purposes, is provided solely for reference purposes pursuant to the terms of this Agreement. Source code may not be redistributed unless expressly provided for in this Agreement. **J. THIRD PARTY CODE. **Additional copyright notices and license terms applicable to portions of the Software are set forth in the Java SE LIUM accessible at [https://www.oracle.com/technetwork/java/javase/documentation/index.html](https://www.oracle.com/technetwork/java/javase/documentation/index.html). In addition to any terms and conditions of any third party opensource/freeware license identified in the Java SE LIUM, the disclaimer of warranty and limitation of liability provisions in paragraphs 4 and 5 of the Binary Code License Agreement shall apply to all Software in this distribution. **K. TERMINATION FOR INFRINGEMENT**. Either party may terminate this Agreement immediately should any Software become, or in either party's opinion be likely to become, the subject of a claim of infringement of any intellectual property right. **L. INSTALLATION AND AUTO-UPDATE.** The Software's installation and auto-update processes transmit a limited amount of data to Oracle (or its service provider) about those specific processes to help Oracle understand and optimize them. Oracle does not associate the data with personally identifiable information. You can find more information about the data Oracle collects as a result of your Software download at [https://www.oracle.com/technetwork/java/javase/documentation/index.html](https://www.oracle.com/technetwork/java/javase/documentation/index.html). **For inquiries please contact: **Oracle America, Inc., 500 Oracle Parkway, Redwood Shores, California 94065, USA. **Last updated 21 September 2017** **End of JRE license** --- Couchbase Inc. Enterprise Subscription License Agreement **LA v3 20180611** If you have any questions regarding this Agreement, please contact us at [sops@couchbase.com](mailto:sops@couchbase.com). ----------------------------------------- #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Modern Slavery and Human Trafficking Statement for Financial Year 2025 URL: https://www.couchbase.com/modern-slavery-statement/ ## Couchbase Modern Slavery and Human Trafficking Statement for Financial Year 2025 **Last updated:** May 31, 2024 ### COUCHBASE MODERN SLAVERY AND HUMAN TRAFFICKING STATEMENT ###### Purpose of this Statement This statement is made by Couchbase, Inc. and its subsidiary Couchbase Limited (collectively, “**Couchbase**” or “**we**”) pursuant to section 54(1) of the United Kingdom Modern Slavery Act 2015. ###### Introduction Couchbase is committed to the protection of human rights globally and to providing a fair and ethical workplace. We respect the standards embodied in the Universal Declaration of Human Rights and the International Labor Organization conventions. Specifically, Couchbase is strongly opposed to slavery and human trafficking and will not knowingly support or conduct business with any organization involved in such activities. Couchbase strives to ensure that its employees and suppliers across the globe follow applicable laws and regulations, including the UK Modern Slavery Act. #### Business Activities and Organization ###### Purpose of this Statement This statement is made by Couchbase, Inc. and its subsidiary Couchbase Limited (collectively, “**Couchbase**” or “**we**”) pursuant to section 54(1) of the United Kingdom Modern Slavery Act 2015. ###### Introduction Couchbase is headquartered in Santa Clara, California. We are a global organization with subsidiaries globally, including but not limited to the United Kingdom, France, Germany, Israel and India. More information about us can be found at [www.couchbase.com](https://www.couchbase.com). Couchbase provides a leading cloud database platform for modern applications. Our mission is to simplify how organizations develop, deploy and run modern applications, wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers, all with best-in-class price performance. ###### Values and Employees Couchbase fosters the highest level of integrity throughout all areas of its business by promoting [***Our Values***](https://www.couchbase.com/careers/#cbvalues): - **Be a Good Human, *Always***. - **Act with Uncompromising Integrity, *Period***. - **Serve Your Family, *As Defined By You***. - **Attack Hard Problems, *Driven By Customer Outcomes***. - **Play to Win, *Together***. - **Make Tomorrow Better Than Today, *Start Now***. Couchbase is committed to providing a safe and healthy working environment for all its employees. We offer a broad range of benefits to our employees and support global wellness initiatives. To keep employees apprised of their benefits, Couchbase provides employees access to information regarding employee policies, as well as Human Resources specialists who are available to address employee concerns and issues. ###### Relevant Policies and Programs Couchbase operates a number of internal policies and processes as well as an Environmental Social Governance program ("ESG Program") to ensure that it is conducting business in an ethical and transparent manner. At least annually, Couchbase’s internal compliance team reports to the Board of Directors and/or an applicable committee of the Board of Directors on various compliance policies and processes, including: - **Code of Business Conduct and Ethics.** All Couchbase officers, directors, employees and contractors/consultants are required to comply with Couchbase’s Code of Business Conduct and Ethics ("Code of Conduct"), which requires compliance with applicable laws, including those prohibiting forced labour, slavery, human trafficking and other human rights violations. - **Whistleblowing Policy.** Couchbase’s whistleblowing policy encourages all employees, officers, directors, and contractors/consultants to raise good faith concerns about how colleagues are being treated, practices within our business or supply chain, or violation of any law or Couchbase policies, without fear of reprisals. Couchbase does not tolerate retaliation against individuals who make good faith reports of misconduct, unethical business practices or the violation of any law or Couchbase policies. - **ESG Program.** Couchbase’s ESG program supports Our Values by providing a corporate governance framework within which our Code of Conduct and whistleblowing policy are reinforced along with other policies and initiatives. Our Nominating and Corporate Governance Committee of the Board is responsible for overseeing our ESG Program. Our Chair, President and Chief Executive Officer is a champion of our ESG efforts and our Chief Legal Officer serves as executive sponsor, providing executive-level oversight of the activities of the ESG working group. The ESG working group consists of a cross-functional team that convenes quarterly to assess program areas and developments, including those relating to our approach against modern slavery. ###### Recruitment Process We have a robust and transparent recruitment process to effectively attract, train, and integrate new employees, and continuously look to improve such processes. Couchbase conducts background checks and checks for eligibility to work in the country of employment for all employees in accordance with law to safeguard against human trafficking or individuals being forced to work against their will. ###### Supply Chain Members Couchbase conducts business worldwide, and manages its relationships with partners, contractors, vendors, suppliers and other intermediaries, and their respective employees and affiliates (collectively, "Supply Chain Members"), including those involving technology hardware, software applications, technology services, travel-related services, consultancy and other services. Our vendors are predominantly based in the United States and Europe and we expect that all of our global Supply Chain Members will not tolerate any form of exploitation in their business or any part of their supply chain. Couchbase is committed to acting in accordance with applicable law and requests its Supply Chain Members to maintain at least the same standards by complying with [Couchbase’s Code of Conduct for Partners and Suppliers](https://www.couchbase.com/code-of-conduct-for-partners-suppliers/) (“**Supplier Code**”). The Supplier Code requires our Supply Chain Members to comply with all applicable laws, which includes the UK Modern Slavery Act. Couchbase also may request certain Supply Chain Members to certify that they have implemented a code of conduct with the same effect. Couchbase’s Supply Chain Members are required to report any violation of the Supplier Code or issues related to slavery or human trafficking to the Couchbase Legal Department to ensure that appropriate measures are taken. ###### Effective Action To Address Modern Slavery Couchbase has taken the following actions to address Modern Slavery: - ESG Program: Couchbase has implemented an ESG corporate governance program which reinforces its relevant modern slavery, human rights and human trafficking policies. ESG program updates are regularly reviewed by the Nominating and Corporate Governance Committee of the Board. - Operationalization of Compliance Database Tool. Couchbase has automated its use of the software tool it procures to perform initial screenings and ongoing monitoring of its customers and commercial partners for legal and sanctions-related violations, including those potentially relating to modern slavery. - Ethics and Compliance Policies: Couchbase continues to review its Code of Conduct, whistleblowing policy and procedures, and other legal compliance programs on an annual basis with the Audit Committee of its Board of Directors. - Employee Training Program: Couchbase continues to provide an annual employee training program on its Code of Conduct, and periodically reviews such training program to include updated content. Couchbase employees must complete the training program upon hire and annually acknowledge the Code Of Conduct. - Employee Recruitment: Couchbase regularly reviews changes to law and has developed procedures to comply with applicable pay transparency laws that have recently come into effect in certain jurisdictions. - Supply Chain Member Relationships:(i) all Supply Chain Members continue to be subject to legal terms and conditions with Couchbase and are expected to comply with the Supplier Code;(ii) Couchbase continues to improve its vendor onboarding processes, including encouraging vendors to disclose and certify (if applicable) on their business diversity status; and(iii) Couchbase conducts risk-based due diligence on Supply Chain Members through a procured database tool that assesses heightened risks in individuals and organizations around the world. Couchbase can continue to improve operational and management systems and controls by, among other things: (i) continually assessing the effectiveness of annual compliance training program for employees; (ii) continually assessing and improving the effectiveness of ethics and compliance policies and programs; and (iii) continually assessing Supply Chain Member relationships. This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes Couchbase’s slavery and human trafficking statement for the financial year ending January 31, 2025. This statement was approved by the Board of Directors of Couchbase Limited on May 30, 2024 and Couchbase, Inc. on May 30, 2024 and was signed by:  **Matt Cain** **Chair, President and Chief Executive Officer** **Couchbase, Inc.** #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase News URL: https://www.couchbase.com/couchbase-news/ ## Couchbase News ### News --- ### Couchbase on AWS URL: https://www.couchbase.com/partners/amazon/ ## Couchbase and AWS, Better Together Learn how Couchbase and Amazon Web Services provide a repeatable migration framework and credit incentives to help you move your workloads to Couchbase on the AWS cloud. [Try Free With AWS](https://aws.amazon.com/marketplace/procurement?productId=306ff68f-352a-43a9-97cc-b3c5deac738c&sellerId=seller-profile?id=1a064a14-5ac2-4980-9167-15746aabde72&isBuyWithAWS=true) [Buy with AWS](https://aws.amazon.com/marketplace/procurement?productId=306ff68f-352a-43a9-97cc-b3c5deac738c&sellerId=seller-profile?id=1a064a14-5ac2-4980-9167-15746aabde72&isBuyWithAWS=true)  ### Trusted by the world's largest companies - https://www.couchbase.com/customers/viber/ - https://www.couchbase.com/customers/fico/ - https://www.couchbase.com/customers/carrefour/ - https://www.couchbase.com/customers/carnival/ - https://www.couchbase.com/customers/marriott/ - https://www.couchbase.com/customers/pge/ - https://www.couchbase.com/customers/vodafone/ -  - https://www.couchbase.com/customers/jam-city/ - https://www.couchbase.com/customers/tommy-hilfiger/ - https://www.couchbase.com/customers/wells-fargo/  MARKETPLACE ### Couchbase and AWS, better together Learn More ### Integrations with Couchbase and AWS Couchbase integrates seamlessly with a range of AWS services including, but not limited to, EKS for managing Kubernetes applications, Lambda for serverless computing, and IAM for secure access management. This deep integration enhances functionality and allows businesses to leverage advanced AWS features effortlessly within their Couchbase deployments. #### Bringing database performance and flexibility to your apps with AWS and Couchbase Capella™+ Couchbase uses the near-unlimited compute and storage of Amazon Web Services (AWS) so you can develop without also having to configure database infrastructure to support your apps. [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/Ebook%20for%20Developers%20Final%20Single%20CTA.pdf?version=0)  #### Couchbase Capella on Amazon Web Services+ A fully managed NoSQL Database-as-a-Service (DBaaS) that solves the biggest pain points of enterprise app developers. [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase_Capella_AWS_Infographic.pdf)  ### Couchbase and AWS serve a range of industries Organizations across industries choose Couchbase to transform their businesses, provide exceptional user experiences, and lower cloud operational costs with flexibility and high performance. - ### Retail & e-commerce Architect high-performance apps that give demanding customers fast, engaging, and contextualized omnichannel shopping experiences. [Learn more](https://www.couchbase.com/use-cases/retail-and-ecommerce/) - ### Media & entertainment Meet spiky user demand with fast, highly scalable, and engaging apps that maintain 100% uptime and provide a single view of the customer. [Learn more](https://www.couchbase.com/use-cases/media-and-entertainment/) - ### High tech Modernize your architecture to build and run highly engaging, responsive, and scalable AI-powered applications. [Learn more](https://www.couchbase.com/use-cases/high-tech/) - ### Financial services Modernize your business with real-time risk management, enterprise-wide analytics, digital banking, and automated compliance. [Learn more](https://www.couchbase.com/use-cases/financial-services/) -  > “AWS and Couchbase work to accelerate our customers’ digital transformations through strategies jointly developed via the AWS ISV Workload Migration Program.” > **Hitesh Kumeria**, Global Lead, AWS ISV Workload Migration Program, AWS [See All Partners](https://www.couchbase.com/partners/find-a-partner/) ### Explore Related Resources -  AWS guide #### Prescriptive guidance for migrations to Capella on AWS [View guide](https://docs.aws.amazon.com/prescriptive-guidance/latest/patterns/migrate-from-couchbase-server-to-couchbase-cloud-on-aws.html) -  Blog #### Your migration guide to the cloud [Read blog](https://www.couchbase.com/blog/migrate-couchbase-server-to-couchbase-cloud-on-aws/) -  Offer #### Save 15-25% for a limited time when migrating to AWS [Learn more](https://info.couchbase.com/aws_migration.html) [See All Resources](https://www.couchbase.com/resources/) #### Can I use Couchbase Capella with AWS?+ Yes, Couchbase Capella on [AWS Marketplace](https://aws.amazon.com/marketplace/pp/prodview-xrhx5zgue5c26) provides one of the fastest and easiest ways to get up and running on Amazon Web Services (AWS). #### Can I buy Couchbase Capella in AWS Marketplace?+ Yes, [AWS Marketplace](https://aws.amazon.com/marketplace/pp/prodview-xrhx5zgue5c26) provides one of the simplest methods for deploying and licensing Couchbase Server on AWS VMs. #### What is Couchbase Capella?+ [Capella](https://www.couchbase.com/products/capella/start-today/) DBaaS is Couchbase’s cloud database platform for modern applications, including mobile and IoT application services. It’s the easiest and fastest way to begin with Couchbase and to eliminate ongoing database management efforts. #### What is the Couchbase Developer Community?+ Whether you’re new to Couchbase or a longtime user, our Community Team and hundreds of developers are here to accompany you on your Couchbase journey! [Find out more here.](https://www.couchbase.com/developers/community/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase on Confluent URL: https://www.couchbase.com/partners/confluent/ ## Couchbase on Confluent Enable real-time, modern applications with Confluent's cloud-native data streaming platform and Couchbase [Download The Connector](https://www.confluent.io/hub/couchbase/kafka-connect-couchbase)   Blog ### How network automation with Confluent helps BT stream TV signals across the UK [Read Now](https://www.confluent.io/blog/powering-real-time-broadcasts-with-data-streaming/%20) ### Execute applications in real time Couchbase and Confluent Cloud simplify real-time data pipelines by combining the power of cloud-native data streaming with flexible storage for faster insights and data-driven applications. #### Improved operational efficiencies+ Confluent's fully managed data streaming platform alleviates the complexities of infrastructure management, enabling customers to focus on innovation rather than infrastructure maintenance. This enables organizations to unify their data from disparate sources, including legacy systems, IoT devices, cloud services, and more into a centralized, highly scalable platform.  #### Integrate, synchronize, and distribute data+ Confluent Cloud enables organizations to effortlessly connect diverse data sources, ensuring data consistency and reliability through efficient synchronization. This allows customers to distribute data in real time to various applications and systems.  -  > "Our partnership with Couchbase underscores our commitment to providing enterprises with the tools they need to thrive in this data-driven era." > **Rob Taylor**, Global Head of Technology Alliances, Confluent ### Explore related resources -  VIDEO #### Building Real-Time Data Pipelines With the Couchbase Connector for Confluent Cloud Watch now -  Docs #### Couchbase Connector for Confluent Cloud Quickstart [Read now](https://docs.couchbase.com/kafka-connector/current/quickstart.html) -  DOWNLOAD #### Download the Couchbase Connector for Confluent Cloud [Download now](https://www.confluent.io/hub/couchbase/kafka-connect-couchbase) [See All Resources](https://www.couchbase.com/resources/) #### FAQ for Confluent Founded by the original creators of Apache Kafka®, Confluent enables organizations to harness data from across their entire business in real time and build  highly scalable, reliable, streaming data pipelines to fuel modern applications. #### What is Confluent versus Kafka?+ Apache Kafka is an open source distributed event streaming platform. Built by the original creators of Kafka, Confluent Cloud is a cloud-native and complete data streaming platform available everywhere businesses need in—in the cloud, across cloud, on-premises, and hybrid environments. #### What problem does Confluent solve?+ Confluent Cloud handles all aspects of data streaming infrastructure management, including provisioning, scaling, monitoring, and maintenance so users don’t have to manage Kafka clusters themselves. Beyond Kafka, Confluent provides 120+ pre-built source and sink connectors, serverless Apache Flink® stream processing, stream governance, enterprise-grade security controls, and more. #### Who uses Confluent?+ The flexibility, scalability, and reliability of Confluent Cloud makes it suitable for a wide range of industries and use cases where real-time data streaming and processing are essential. #### What are the benefits of using Confluent Cloud?+ Confluent Cloud offers a fully managed and complete data streaming platform, proven to lower the total cost of ownership for Kafka by up to 60% ([Forrester TEI](https://www.confluent.io/resources/report/forrester-economic-impact-confluent-cloud/)) and accelerate developer productivity when working with real-time data. #### Does Confluent Cloud support Apache Flink?+ Confluent Cloud provides a cloud-native, serverless service for Flink that enables simple, scalable, and secure stream processing that integrates seamlessly with Apache Kafka—offered as unified services on one platform. #### Does Confluent provide stream governance capabilities?+ Confluent provides stream governance capabilities, including schema registry for schema management, a platform-wide stream catalog, and stream lineage visualizations. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase on Google URL: https://www.couchbase.com/partners/google/ ## Couchbase Capella on Google Cloud The cloud solution on the easiest platform to manage [Try Capella Free](https://cloud.couchbase.com/sign-up) [Start on Google Cloud](https://console.cloud.google.com/marketplace/browse?filter=partner:Couchbase&organizationId=430530022539%20)  ### Trusted by the world's largest companies - https://www.couchbase.com/customers/bublup/ - https://www.couchbase.com/customers/carrefour/ - https://www.couchbase.com/customers/foundries-io/ - https://www.couchbase.com/customers/gannett/ - https://www.couchbase.com/customers/lotum/ - https://www.couchbase.com/customers/revolut/ - https://www.couchbase.com/customers/seenit/ - https://www.couchbase.com/customers/gannett/  Event ### Couchbase at Google Cloud Summits [Join Us](https://www.couchbase.com/resources/webcasts-and-events/) ### Integrations with Couchbase and Google Cloud Couchbase and the Google Cloud team continue to co-innovate and develop solutions that prioritize seamless user experiences. Our collaboration leverages the strengths of each technology to build better cutting-edge solutions for our customers. #### Learn about our Google API Connector+ Application Integration in Google Cloud is a robust Integration-Platform-as-a-Service (iPaaS) solution that provides connectors to streamline data connectivity and management across applications and services. The Couchbase connector is the easiest way of integrating Couchbase Capella with Google Cloud services. It enables users to connect Couchbase NoSQL databases to Google first-party solutions like BigQuery, Datastream, and Vertex AI and seamlessly manage the integration flows. [Learn how](https://docs.cloud.google.com/integration-connectors/docs/connectors/couchbase/configure)  #### Cloud Integration Overview+ The migration to the cloud has accelerated businesses' need to stay competitive, agile, and innovative. Whether leveraging public, private, or multicloud environments, businesses must ensure these diverse systems integrate seamlessly. This blog will look deeper into cloud integration and explore its benefits, challenges, and best practices while providing real-world examples. [Read more](https://www.couchbase.com/blog/cloud-integration/)  ### Couchbase and Google Cloud serve a range of industries Organizations across industries choose Couchbase to transform their businesses, provide exceptional user experiences, and lower cloud operational costs with flexibility and high performance. - ### Retail & e-commerce Architect high-performance apps that give demanding customers fast, engaging, and contextualized omnichannel shopping experiences. [Learn more](https://www.couchbase.com/use-cases/retail-and-ecommerce/) - ### Media & entertainment Meet spiky user demand with fast, highly scalable, and engaging apps that maintain 100% uptime and provide a single view of the customer. [Learn more](https://www.couchbase.com/use-cases/media-and-entertainment/) - ### High tech Modernize your architecture to build and run highly engaging, responsive, and scalable AI-powered applications. [Learn more](https://www.couchbase.com/use-cases/high-tech/) - ### Financial services Modernize your business with real-time risk management, enterprise-wide analytics, digital banking, and automated compliance. [Learn more](https://www.couchbase.com/use-cases/financial-services/) -   > “Switching to Capella on GCP enabled us to offload management to Couchbase. This has been a no-brainer from my point of view. It’s a really powerful tool.” > **Ian Merrington**, CTO, Seenit [Read Customer Story](https://www.couchbase.com/customers/seenit/) ### Explore related resources Couchbase and the Google Cloud team are continuously working together to deliver innovative solutions and educational demos. Please take a moment to review our most recent content. -  Blog #### Integrating Couchbase Capella with Google Cloud services using Application Integration [Read the blog](https://www.couchbase.com/blog/integrating-couchbase-capella-with-google-cloud-services/) -  Video #### Spin up a Couchbase cluster on GKE from Google Cloud marketplace Watch now -  Video #### Automating crowdsourced video creation with Google Cloud Platform and machine learning APIs Watch now [See All Resources](https://www.couchbase.com/resources/) #### Can I use Couchbase with Google Cloud?+ Absolutely. Customers have been able to deploy Couchbase Server and Capella on Google Cloud for years, and Google is a key Couchbase partner. #### How do I run Couchbase on Google Cloud?+ Couchbase Capella, our Database-as-a-Service, can be deployed on Google Cloud in [over 30 regions](https://docs.couchbase.com/cloud/reference/gcp.html). Customers can also self-manage Couchbase Server within their Google Cloud environment. #### How do I access Couchbase on Google Cloud?+ The fastest and easiest way to set up and access Couchbase on Google Cloud is through Capella. In the [free trial](https://cloud.couchbase.com/sign-up), select Google Cloud and your region of choice during deployment. If you’ve purchased credits, do the same when spinning up your cluster. #### Is Couchbase free on Google Cloud?+ Couchbase Capella provides a 30-day [free trial](https://cloud.couchbase.com/sign-up) that can be deployed on Google Cloud. #### What is Couchbase Capella?+ Couchbase Capella is a fully managed Database-as-a-Service (DBaaS) offering by Couchbase, providing easy-to-use, scalable, and secure cloud-native database management for modern applications. It’s a multipurpose database that supports many workloads and use cases, including vector search and mobile synchronization. Capella delivers millisecond data response at scale with industry-leading DBaaS price-performance. #### Can I buy Couchbase Capella in the Google Cloud Marketplace?+ Yes. You can purchase credits for Couchbase Capella and license [other Couchbase software](https://console.cloud.google.com/marketplace/browse?filter=partner:Couchbase&organizationId=430530022539) in the [Google Cloud Marketplace](https://console.cloud.google.com/marketplace/browse?filter=partner:Couchbase&organizationId=430530022539). #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase on Microsoft Azure Banner URL: https://www.couchbase.com/partners/microsoft/ ## Couchbase on Microsoft Azure Full featured NoSQL for enterprise data [Try Capella DBaaS](https://www.couchbase.com/products/capella/) [Deploy to AKS](https://docs.couchbase.com/operator/current/overview.html)  ### Trusted by the world's largest companies - https://www.couchbase.com/customers/staples/ - https://www.couchbase.com/customers/swarm-engineering/ - https://www.couchbase.com/customers/syncthink/ - https://www.couchbase.com/customers/united-airlines/ - https://www.couchbase.com/customers/broadjump/ - https://www.couchbase.com/customers/pepsico/ - https://www.youtube.com/watch?v=WJP2gAUDGMM  MARKETPLACE ### Start using Capella on Microsoft Azure now [Get Started](https://azuremarketplace.microsoft.com/en-us/marketplace/apps/couchbase.couchbase_capella_dbaas?tab=Overview%20) ### Couchbase and Microsoft Azure integrations #### Seamless and secure access with support for Azure Private Link+ Add an Azure Private Link connection that peers your Azure network with a Capella database using Azure as its cloud provider. This connection can reduce latency and egress costs for applications hosted in the same region. [Learn more](https://docs.couchbase.com/cloud/security/add-azure-private-link.html%20)  #### Simplify access with Couchbase Capella™ Azure AD integration+ Couchbase Capella provides fully managed Couchbase Server databases that you can deploy onto Microsoft Azure. This page describes the various regions and configurations available to you when using Capella with Azure. [Read more](https://docs.couchbase.com/cloud/reference/azure.html)  #### Secure and reliable connectivity with support for Azure Private Networks+ Couchbase Capella provides fully managed Couchbase Server databases that you can deploy onto Microsoft Azure. This page describes the various regions and configurations available to you when using Capella with Azure. [Learn more](https://docs.couchbase.com/cloud/clouds/private-network.html#prerequisites%20)  ### Couchbase and Azure serve a range of industries Organizations across industries choose Couchbase to transform their businesses, provide exceptional user experiences, and lower cloud operational costs with flexibility and high performance. - ### Retail & e-commerce Architect high-performance apps that give demanding customers fast, engaging, and contextualized omnichannel shopping experiences. [Learn more](https://www.couchbase.com/use-cases/retail-and-ecommerce/) - ### Media & entertainment Meet spiky user demand with fast, highly scalable, and engaging apps that maintain 100% uptime and provide a single view of the customer. [Learn more](https://www.couchbase.com/use-cases/media-and-entertainment/) - ### High tech Modernize your architecture to build and run highly engaging, responsive, and scalable AI-powered applications. [Learn more](https://www.couchbase.com/use-cases/high-tech/) - ### Financial services Modernize your business with real-time risk management, enterprise-wide analytics, digital banking, and automated compliance. [Learn more](https://www.couchbase.com/use-cases/financial-services/) -   > “Our long-term strategy is to build an enterprise-grade inventory and fulfillment service powered by Couchbase that provides consistent and accurate information to the customers.” > **Pavan Kumar**, Manager, Software Engineering & Architecture, Staples, Inc. [Customer Success Story](https://www.couchbase.com/customers/staples/) [See all stories](https://www.couchbase.com/customers/) -   > “What Couchbase has done with SQL++ has been one of the most innovative things done in the database space in decades.” > **Bill House**, VP of Engineering, SWARM Engineering 400% faster planning 3-10x ROI for customers [Customer Success Story](https://www.couchbase.com/customers/swarm-engineering/) [See all stories](https://www.couchbase.com/customers/) ### Explore Related Resources -  Video #### Capella on Azure overview Watch video -  Customer Success #### See how SyncThink runs Couchbase with Azure [View case study](https://www.couchbase.com/wp-content/uploads/sites/3/2022/09/syncthink-case-study.pdf) -  Documentation #### Deploy Couchbase with Azure Marketplace [Learn more](https://docs.couchbase.com/server/current/cloud/couchbase-azure-marketplace.html) [See All Resources](https://www.couchbase.com/resources/) #### FAQ for Couchbase on Azure #### Can I use Couchbase on Azure?+ Absolutely. Customers can purchase and deploy Couchbase Server and/or Capella on Azure. Microsoft is a key Couchbase partner. #### Is Couchbase free on Azure?+ Couchbase offers a free trial on Azure, allowing you to experience the full capabilities of Couchbase Capella without any upfront costs. #### What is Couchbase Capella?+ Couchbase Capella is a fully managed Database-as-a-Service (DBaaS) that delivers industry-leading NoSQL technology with the ease and simplicity of a cloud database. #### How do I run Couchbase on Azure?+ Running Couchbase on Azure is straightforward. You can deploy Couchbase Server or Capella directly from the Azure Marketplace and follow the guided setup to get started. #### How do I access Couchbase on Azure?+ Once deployed, you can access Couchbase through the Azure portal where you can manage and monitor your databases, set up clusters, and perform administrative tasks. #### Can I buy Couchbase Capella in the Azure Marketplace?+ Yes, Couchbase Capella is available for purchase in the [Azure Marketplace](https://azuremarketplace.microsoft.com/en-us/marketplace/apps/couchbase.couchbase_capella_dbaas?tab=overview). You can also choose different licensing options based on your business needs. #### Is Azure Stack HCI supported by Couchbase?+ Yes, Couchbase supports [Azure Stack HCI](https://www.couchbase.com/press-releases/couchbase-announces-support-for-microsoft-azure-stack-hci/), enabling you to deploy Couchbase in a hybrid cloud environment with consistent management and security across on-premises and Azure deployments. #### Is Couchbase Capella AI-ready?+ Absolutely. Couchbase Capella is AI-ready, providing real-time data processing and analytics capabilities essential for AI applications. This makes it easy to integrate and use AI tools to get actionable insights from your data. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase Performance Benchmarks URL: https://www.couchbase.com/benchmarks/ ## Couchbase Performance Benchmarks Explore the latest Couchbase benchmarks to see how Capella delivers exceptional NoSQL performance across real-world workloads. Compare results for speed, scalability, and efficiency against other leading database platforms. [Try Free](https://www.couchbase.com/products/capella/) [Download benchmarks](https://info.couchbase.com/rs/302-GJY-034/images/COU_1372%20-%208.0%20Benchmarks%20for%20Hyperscale%20Vector%20Search%20-%20WP.pdf)  -  REPORT ### Couchbase 8.0: 350x more performance than MongoDB at billion-scale! [Read The Report](https://info.couchbase.com/rs/302-GJY-034/images/COU_1372%20-%208.0%20Benchmarks%20for%20Hyperscale%20Vector%20Search%20-%20WP.pdf) -  Report ### See how Atlas, DynamoDB, Redis, and Capella compare in the DBaaS performance report [Get It Now](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) ### See how Couchbase outperforms on enterprise workloads for AI #### VectorDBBench – 1 billion scale+ Using the VectorDBBench this report compares throughput, recall rate, and latency for 100M and 1B vectors of Couchbase and MongoDB. [Download the full report](https://info.couchbase.com/rs/302-GJY-034/images/COU_1372%20-%208.0%20Benchmarks%20for%20Hyperscale%20Vector%20Search%20-%20WP.pdf)  #### YCSB – Altoros+ Using the Yahoo! Cloud Serving Benchmark (YCSB), this report compares the throughput and latency of four popular Database-as-a-Service (DBaaS) products. The report includes four business scenarios and four different cluster configurations. [Download the full report](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf)  #### benchANT – Database ranking+ benchANT's Database Ranking provides a performance ranking to help users compare various databases. Using established benchmarks like YCSB and TSBS, it evaluates relational, NoSQL, and NewSQL databases and DBaaS offerings across different scenarios. [View ranking](https://benchant.com/ranking/database-ranking)  #### DBaaS navigator+ BenchANT's DBaaS Navigator compares various DBaaS offerings based on performance, management, support, deployment, and price. The evaluation criteria highlights the importance of assessing DBaaS options based on scalability, support, and cost-effectiveness to determine their suitability for specific needs and use cases. [DBaaS rankings](https://benchant.com/navigator/dbaas)  ### Couchbase is fast! Couchbase benchmarks prove that our architecture is built to move data faster. By combining an integrated cache, multi-dimensional scaling, and an [in-memory database](https://www.couchbase.com/developers/architecture/), Capella achieves the blazing performance that powers enterprise and AI workloads. - ### High-performance applications Boost performance and reduce costs with Couchbase’s integrated [NoSQL caching](https://www.couchbase.com/use-cases/application-performance/) solution. - ### Multi-dimensional scaling Use flexible multi-dimensional scaling to scale Couchbase services independently for optimal performance. - ### In-memory database Give your real-time applications high-speed data processing and scalability with Couchbase's in-memory database. ### Cloud NoSQL comparison Couchbase offers superior scalability, performance, and mobile support with features like SQL++ and real-time analytics. [Compare](https://www.couchbase.com/nosql-database-cloud-comparison/) [NoSQL misconceptions](https://www.couchbase.com/blog/couchbase-mongodb-nosql-misconceptions-1/)     ### Couchbase has more features, saves more time -   > "Couchbase is a trifecta of value. We get more features, save time, and spend less money all at once." > **Philip Lupercio**, VP of Technology, BroadJump, 50% reduction in overall storage needs 500% improvement in query performance [Read Customer Story](https://www.couchbase.com/customers/broadjump/) [See All Stories](https://www.couchbase.com/customers/) -   > "Couchbase provides consistent sub-millisecond response times, which helps ensure an enjoyable experience for application users." > **Alexandru Objelean**, Senior Software Engineer, Paddy Power Betfair 1M transactions per second 500K events processed in 3 minutes [Read Customer Story](https://www.couchbase.com/customers/paddy-power-betfair/) [See All Stories](https://www.couchbase.com/customers/) -   > "We’re able to put data to work in a more efficient way, and we’ve built a strong foundation for the future." > , Architecture Lead, Nielsen 80% change management improvement 50% boost in response time [Read Customer Story](https://www.couchbase.com/customers/nielsen/) [See all stories](https://www.couchbase.com/customers/) ### Related resources -  WEBPAGE #### Fast caching and flexible session management [Learn more](https://www.couchbase.com/use-cases/session-management/) -  DOCS #### Work faster with Capella iQ [Read more](https://docs.couchbase.com/cloud/get-started/capella-iq/work-with-capellaiq.html) -  CASE #### Amadeus performs 50M operations per sec with Couchbase [See the Case](https://www.couchbase.com/customers/amadeus/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase Press URL: https://www.couchbase.com/couchbase-press-releases/ ## Couchbase Press Releases --- ### Couchbase Software Lifecycle Schedules URL: https://www.couchbase.com/support-policy/EOL/ ## Couchbase Software Lifecycle Schedules **Last updated:** September 30, 2026 The Software will receive Full Maintenance up to the last day of the month of the date specified in the table below. After this date, only Limited Support will be provided until the Software End of Life date specified in the table below. The Software will become End of Life the day after the End of Life date specified in the table below. ### Want to Learn More About Our Support Subscription Tiers? Explore how we define our End of Life for major and minor releases. [Learn More](https://www.couchbase.com/support-policy/enterprise-software/) COUCHBASE SERVER - COUCHBASE SERVER - COUCHBASE MOBILE - COUCHBASE ANALYTICS - AUTONOMOUS OPERATOR - SDKS & CONNECTORS - AI DATA PLANE COUCHBASE SERVERCOUCHBASE MOBILECOUCHBASE ANALYTICSAUTONOMOUS OPERATORSDKS & CONNECTORSAI DATA PLANE ##### Couchbase Server **Release****General Availability****End of Full Maintenance****End of Life**Couchbase Server 8.0Oct 2025Oct 2028Oct 2028Couchbase Server 7.6Mar 2024Mar 2027Mar 2027Couchbase Server 7.2Jun 2023Jul 2026Jul 2026Couchbase Server 7.1May 2022Jan 2024Jul 2025Couchbase Server 7.0Jul 2021Jan 2023Jul 2025Couchbase Server 6.6Aug 2020Jan 2023Oct 2023Couchbase Server 6.5Jan 2020Feb 2021Oct 2022Couchbase Server 6.0Oct 2018Jul 2020Oct 2022Couchbase Server 5.5Jul 2018Jul 2020Oct 2021Couchbase Server 5.1Feb 2018Jan 2019Oct 2021Couchbase Server 5.0Oct 2017Aug 2018Oct 2021Couchbase Server 4.6Feb 2017Aug 2018Aug 2019Couchbase Server 4.5Jun 2016Apr 2018Apr 2019Couchbase Server 4.1Dec 2015Apr 2018Apr 2019Couchbase Server 4.0Oct 2015Apr 2017Apr 2018Couchbase Server 3.1Aug 2015Feb 2017Feb 2018Couchbase Server 3.0Oct 2014Apr 2016Apr 2017Couchbase Server 2.5Feb 2014Dec 2015Dec 2016Couchbase Server 2.2Sep 2013Mar 2015Mar 2016Couchbase Server 2.1Jun 2013Dec 2014Dec 2015Couchbase Server 2.0Dec 2012Jun 2014Jun 2015Couchbase Server 1.8Jul 2012Jan 2014Jan 2015 ##### Couchbase Sync Gateway **Release****General Availability****End of Full Maintenance****End of Life**Couchbase Sync Gateway 4.1Jun 2026Jun 2029Jun 2029Couchbase Sync Gateway 4.0Oct 2025Oct 2028Oct 2028Couchbase Sync Gateway 3.3Jul 2025Jul 2028Jul 2028Couchbase Sync Gateway 3.2Sep 2024Sep 2027Sep 2027Couchbase Sync Gateway 3.1Apr 2023Mar 2025Feb 2026Couchbase Sync Gateway 3.0Feb 2022Oct 2023Feb 2026Couchbase Sync Gateway 2.8Oct 2020Feb 2023Aug 2023Couchbase Sync Gateway 2.7Jan 2020Apr 2021Apr 2022Couchbase Sync Gateway 2.6Aug 2019Jul 2020Apr 2022Couchbase Sync Gateway 2.5Apr 2019Feb 2020Apr 2022Couchbase Sync Gateway 2.1Aug 2018Oct 2019Apr 2022Couchbase Sync Gateway 2.0Apr 2018Feb 2019Apr 2022Couchbase Sync Gateway 1.5Oct 2017Apr 2019Apr 2020Couchbase Sync Gateway 1.4Mar 2017Sep 2018Sep 2019Couchbase Sync Gateway 1.3Aug 2016Feb 2018Feb 2019Couchbase Sync Gateway 1.2Feb 2016Aug 2017Aug 2018Couchbase Sync Gateway 1.1Jun 2015Dec 2016Dec 2017Couchbase Sync Gateway 1.0May 2014Dec 2015Dec 2016 ##### Couchbase Edge Server **Release****General Availability****End of Full Maintenance****End of Life**Couchbase Edge Server 1.1Jun 2026Jun 2029Jun 2029Couchbase Edge Server 1.0Mar 2025Mar 2028Mar 2028 ##### Couchbase Lite **Release****General Availability****End of Full Maintenance****End of Life**Couchbase Lite 4.1Jun 2026Jun 2029Jun 2029Couchbase Lite 4.0Oct 2025Oct 2028Oct 2028Couchbase Lite 3.4Jun 2026Jun 2029Jun 2029Couchbase Lite 3.3Oct 2025Oct 2028Oct 2028Couchbase Lite 3.2Aug 2024Aug 2027Aug 2027Couchbase Lite 3.1Apr 2023Mar 2025Feb 2026Couchbase Lite 3.0Feb 2022Oct 2023Feb 2026Couchbase Lite 2.8Oct 2020Feb 2023Aug 2023Couchbase Lite 2.7Jan 2020Apr 2021Apr 2022Couchbase Lite 2.6Aug 2019Jul 2020Apr 2022Couchbase Lite 2.5Apr 2019Feb 2020Apr 2022Couchbase Lite 2.1Aug 2018Oct 2019Apr 2022Couchbase Lite 2.0Apr 2018Feb 2019Apr 2022Couchbase Lite 1.4Mar 2017Oct 2018Oct 2019Couchbase Lite 1.3Aug 2016Feb 2018Feb 2019Couchbase Lite 1.2Feb 2016Aug 2017Aug 2018Couchbase Lite 1.1Jun 2015Dec 2016Dec 2017Couchbase Lite 1.0May 2014Dec 2015Dec 2016 ##### Couchbase Lite JavaScript **Release****General Availability****End of Full Maintenance****End of Life**Couchbase Lite JavaScript 1.0Nov 2025Nov 2028Nov 2028 ##### Couchbase Lite React Native **Release****General Availability****End of Full Maintenance****End of Life**Couchbase Lite React Native 1.1Jun 2026Jun 2029Jun 2029 ##### Couchbase Enterprise Analytics **Release****General Availability****End of Full Maintenance****End of Life**Analytics 2.2Jun 2026Jun 2029Jun 2029Analytics 2.1Nov 2025Nov 2028Nov 2028Analytics 2.0Aug 2025Aug 2028Aug 2028 ##### Couchbase Autonomous Operator **Release****General Availability****End of Full Maintenance****End of Life**Couchbase Autonomous Operator 2.9Dec 2025No earlier than Jun 2027No earlier than Jun 2028Couchbase Autonomous Operator 2.8Mar 2025Jun 2026Mar 2027Couchbase Autonomous Operator 2.7Aug 2024Nov 2025Aug 2026Couchbase Autonomous Operator 2.6Dec 2023Jun 2025Jun 2026Couchbase Autonomous Operator 2.5Aug 2023Feb 2025Feb 2026Couchbase Autonomous Operator 2.4Jan 2023Jul 2024Jul 2025Couchbase Autonomous Operator 2.3Apr 2022Oct 2023Oct 2024Couchbase Autonomous Operator 2.2Jun 2021Dec 2022Dec 2023Couchbase Autonomous Operator 2.1Dec 2020Jun 2022Jun 2023Couchbase Autonomous Operator 2.0May 2020Nov 2021Nov 2022Couchbase Autonomous Operator 1.2May 2019Nov 2020Nov 2021Couchbase Autonomous Operator 1.1Nov 2018May 2020May 2021Couchbase Autonomous Operator 1.0Aug 2018Feb 2020Feb 2021 ##### Couchbase .NET SDK **Release****General Availability****End of Full Maintenance****End of Life**.NET 3.9Feb 2026Aug 2027Aug 2028.NET 3.8Aug 2025Feb 2027Feb 2028.NET 3.7Apr 2025Nov 2026Nov 2027.NET 3.6Jul 2024Jan 2026Jan 2027.NET 3.5Apr 2024Oct 2025Oct 2026.NET 3.4Nov 2022Sep 2024May 2025.NET 3.3Apr 2022Oct 2023Oct 2024.NET 3.2Jul 2021Jan 2023Jan 2024.NET 3.1Dec 2020Jun 2022Jun 2023.NET 3.0Apr 2020Oct 2021Oct 2022.NET 2.7Oct 2018Mar 2021Mar 2022.NET 2.6Jul 2018Jan 2020Jan 2021.NET 2.5Sep 2017Mar 2019Mar 2020.NET 2.4Feb 2017Aug 2018Aug 2019.NET 2.3Jun 2016Dec 2017Dec 2018.NET 2.2Oct 2015Apr 2017Apr 2018.NET 2.1Jun 2015Dec 2016Dec 2017.NET 2.0Oct 2014Apr 2016Apr 2017.NET 1.3Dec 2013Jun 2015Jun 2016 ##### Couchbase Analytics .NET SDK **Release****General Availability****End of Full Maintenance****End of Life**Analytics .NET 1.1Jun 2026Dec 2027Dec 2028Analytics .NET 1.0Oct 2025Sep 2027Sep 2028 ##### Couchbase Analytics Go SDK **Release****General Availability****End of Full Maintenance****End of Life**Analytics Go 1.1Jun 2026Dec 2027Dec 2028Analytics Go 1.0Aug 2025Feb 2027Feb 2028Columnar Go 1.0Mar 2025Sep 2026Sep 2027 ##### Couchbase Analytics Java SDK **Release****General Availability****End of Full Maintenance****End of Life**Analytics Java 1.1Jun 2026Dec 2027Dec 2028Analytics Java 1.0Aug 2025Feb 2027Feb 2028Columnar Java 1.0Oct 2024Apr 2026Apr 2027 ##### Couchbase Analytics Node.js SDK **Release****General Availability****End of Full Maintenance****End of Life**Analytics Node.js 1.1Jun 2026Dec 2027Dec 2028Analytics Node.js 1.0Aug 2025Feb 2027Feb 2028Columnar Node.js 1.0Oct 2024Apr 2026Apr 2027 ##### Couchbase Analytics Python SDK **Release****General Availability****End of Full Maintenance****End of Life**Analytics Python 1.1Jun 2026Dec 2027Dec 2028Analytics Python 1.0Aug 2025Feb 2027Feb 2028Columnar Python 1.0Oct 2024Apr 2026Apr 2027 ##### Couchbase C SDK **Release****General Availability****End of Full Maintenance****End of Life**C 3.3May 2022TBC No earlier than Dec 2026TBC No earlier than Dec 2027C 3.2Jul 2021Jan 2023Jan 2024C 3.1Mar 2021Sep 2022Sep 2023C 3.0Jan 2020Sep 2021Sep 2022C 2.10Oct 2018Mar 2021Mar 2022C 2.9May 2018Nov 2019Nov 2020C 2.8Aug 2017Feb 2019Feb 2020C 2.7Dec 2016Jun 2018Jun 2019C 2.6May 2016Nov 2017Nov 2018C 2.5May 2015Nov 2016Nov 2017C 2.4Sep 2014Mar 2016Mar 2017 ##### Couchbase C++ SDK **Release****General Availability****End of Full Maintenance****End of Life**C++ 1.4Aug 2026Feb 2028Feb 2029C++ 1.3Mar 2026Sep 2027Sep 2028C++ 1.2Sep 2025Mar 2027Mar 2028C++ 1.1Jun 2025Dec 2026Dec 2027C++ 1.0Jun 2024Dec 2025Dec 2026 ##### Couchbase Go SDK **Release****General Availability****End of Full Maintenance****End of Life**Go 2.12Feb 2026Aug 2027Aug 2028Go 2.11Aug 2025Feb 2027Feb 2028Go 2.10Apr 2025Nov 2026Nov 2027Go 2.9Jun 2024Dec 2025Dec 2026Go 2.8Mar 2024Sep 2025Sep 2026Go 2.7Nov 2023May 2025May 2026Go 2.6Nov 2022May 2024May 2025Go 2.5May 2022Nov 2023Nov 2024Go 2.4Feb 2022Aug 2023Aug 2024Go 2.3Jul 2021Jan 2023Jan 2024Go 2.2Dec 2020Jun 2022Jun 2023Go 2.1Apr 2020Oct 2021Oct 2022Go 2.0Jan 2020Jul 2021Jul 2022Go 1.6Mar 2019Mar 2021Mar 2022Go 1.5Oct 2018Apr 2020Apr 2021Go 1.4Jul 2018Jan 2020Jan 2021Go 1.3Sep 2017Mar 2019Mar 2020Go 1.2Dec 2016Jun 2018Jun 2019Go 1.1Jun 2016Dec 2017Dec 2018Go 1.0Oct 2015Apr 2017Apr 2018 ##### Couchbase Java SDK **Release****General Availability****End of Full Maintenance****End of Life**Java 3.12Jun 2026Dec 2027Dec 2028Java 3.11Feb 2026Aug 2027Aug 2028Java 3.10Nov 2025May 2027May 2028Java 3.9Aug 2025Feb 2027Feb 2028Java 3.8Apr 2025Nov 2026Nov 2027Java 3.7Jun 2024Dec 2025Dec 2026Java 3.6Mar 2024Sep 2025Sep 2026Java 3.5Nov 2023May 2025May 2026Java 3.4Nov 2022May 2024May 2025Java 3.3Apr 2022Oct 2023Oct 2024Java 3.2Jul 2021Jan 2023Jan 2024Java 3.1Dec 2020Jun 2022Jun 2023Java 3.0Jan 2020Jul 2021Jul 2022Java 2.7Oct 2018Mar 2021Mar 2022Java 2.6Jul 2018Jan 2020Jan 2021Java 2.5Sept 2017Mar 2019Mar 2020Java 2.4Jan 2017Jul 2018Jul 2019Java 2.3Jun 2016Dec 2017Dec 2018Java 2.2Oct 2015Apr 2017Apr 2018Java 2.1May 2015Nov 2016Nov 2017Java 2.0Feb 2015Aug 2016Aug 2017Java 1.4Apr 2014Oct 2015Oct 2016 ##### Couchbase Kotlin SDK **Release****General Availability****End of Full Maintenance****End of Life**Kotlin 3.12Jun 2026Dec 2027Dec 2028Kotlin 3.11Feb 2026Aug 2027Aug 2028Kotlin 3.10Nov 2025May 2027May 2028Kotlin 3.9Aug 2025Feb 2027Feb 2028Kotlin 1.5Apr 2025Nov 2026Nov 2027Kotlin 1.4Jun 2024Dec 2025Dec 2026Kotlin 1.3Mar 2024Sep 2025Sep 2026Kotlin 1.2Nov 2023May 2025May 2026Kotlin 1.1Nov 2022May 2024May 2025Kotlin 1.0May 2022Nov 2023Nov 2024 ##### Couchbase Node.js SDK **Release****General Availability****End of Full Maintenance****End of Life**Node.js 4.7Mar 2026Sep 2027Sep 2028Node.js 4.6Sep 2025Mar 2027Mar 2028Node.js 4.5Jun 2025Dec 2026Dec 2027Node.js 4.4Jun 2024Dec 2025Dec 2026Node.js 4.3Mar 2024Sep 2025Sep 2026Node.js 4.2Nov 2022Sep 2024May 2025Node.js 4.1May 2022Nov 2023Nov 2024Node.js 4.0Feb 2022Aug 2023Aug 2024Node.js 3.2Jul 2021Jan 2023Jan 2024Node.js 3.1Dec 2020Jun 2022Jun 2023Node.js 3.0Jan 2020Jul 2021Jul 2022Node.js 2.6Oct 2018Mar 2021Mar 2022Node.js 2.5Jul 2018Jan 2020Jan 2021Node.js 2.4Sep 2017Mar 2019Mar 2020Node.js 2.3Jan 2017Jul 2018Jul 2019Node.js 2.2Jun 2016Dec 2017Dec 2018Node.js 2.1Oct 2015Apr 2017Apr 2018Node.js 2.0Oct 2014Apr 2016Apr 2017 ##### Couchbase PHP SDK **Release****General Availability****End of Full Maintenance****End of Life**PHP 4.5Apr 2026Oct 2027Oct 2028PHP 4.4Sep 2025Mar 2027Mar 2028PHP 4.3Jun 2025Dec 2026Dec 2027PHP 4.2Mar 2024Dec 2025Sep 2026PHP 4.1Jan 2023Sep 2024Jul 2025PHP 4.0May 2022Nov 2023Nov 2024PHP 3.2Jul 2021Jan 2023Jan 2024PHP 3.1Jan 2021Jul 2022Jul 2023PHP 3.0Jan 2020Jul 2021Jul 2022PHP 2.6Oct 2018Mar 2021Mar 2022PHP 2.5Jul 2018Jan 2020Jan 2021PHP 2.4Sep 2017Mar 2019Mar 2020PHP 2.3May 2017Nov 2018Nov 2019PHP 2.2Jul 2016Jan 2018Jan 2019PHP 2.0Sep 2014Jan 2017Jan 2018 ##### Couchbase Python SDK **Release****General Availability****End of Full Maintenance****End of Life**Python 4.6Mar 2026Sep 2027Sep 2028Python 4.5Sep 2025Mar 2027Mar 2028Python 4.4Jun 2025Dec 2026Dec 2027Python 4.3Jun 2024Dec 2025Dec 2026Python 4.2Mar 2024Sep 2025Sep 2026Python 4.1Nov 2022Sep 2024May 2025Python 4.0May 2022Nov 2023Nov 2024Python 3.2Jul 2021Jan 2023Jan 2024Python 3.1Apr 2021Oct 2022Oct 2023Python 3.0May 2020Nov 2021Nov 2022Python 2.5Oct 2018Mar 2021Mar 2022Python 2.4Jul 2018Jan 2020Jan 2021Python 2.3Oct 2017Apr 2019Apr 2020Python 2.2Jan 2017Jul 2018Jul 2019Python 2.1Jun 2016Dec 2017Dec 2018Python 2.0Apr 2015Dec 2016Dec 2017Python 1.2Jan 2014Oct 2015Oct 2016 ##### Couchbase Ruby SDK **Release****General Availability****End of Full Maintenance****End of Life**Ruby 3.8Mar 2026Sep 2027Sep 2028Ruby 3.7Sep 2025Mar 2027Mar 2028Ruby 3.6Jun 2025Dec 2026Dec 2027Ruby 3.5Mar 2024Sep 2025Sep 2026Ruby 3.4Feb 2023Sep 2024Aug 2025Ruby 3.3May 2022Nov 2023Nov 2024Ruby 3.2Jul 2021Jan 2023Jan 2024Ruby 3.1Mar 2021Sep 2022Sep 2023Ruby 3.0Sep 2020Mar 2022Mar 2023Ruby 1.3Nov 2014Nov 2016May 2017 ##### Couchbase Rust SDK **Release****General Availability****End of Full Maintenance****End of Life**Rust 1.0Mar 2026Sep 2027Sep 2028 ##### Couchbase Scala SDK **Release****General Availability****End of Full Maintenance****End of Life**Scala 3.12Jun 2026Dec 2027Dec 2028Scala 3.11Feb 2026Aug 2027Aug 2028Scala 3.10Nov 2025May 2027May 2028Scala 3.9Aug 2025Feb 2027Feb 2028Scala 1.8Apr 2025Nov 2026Nov 2027Scala 1.7Jun 2024Dec 2025Dec 2026Scala 1.6Mar 2024Sep 2025Sep 2026Scala 1.5Nov 2023May 2025May 2026Scala 1.4Nov 2022May 2024May 2025Scala 1.3Apr 2022Oct 2023Oct 2024Scala 1.2Jul 2021Jan 2023Jan 2024Scala 1.1Dec 2020Jun 2022Jun 2023Scala 1.0Jan 2020Mar 2021Mar 2022 ##### Couchbase .NET EF Core Extension **Release****General Availability****End of Full Maintenance****End of Life**.NET EF Core 1.0Apr 2025TBC No earlier than Oct 2026TBC No earlier than Oct 2027 ##### Couchbase Analytics Tableau BI Connector **Release****General Availability****End of Full Maintenance****End of Life**Tableau Connector 2.0Jun 2026Dec 2027Dec 2028Tableau Connector 1.2Jun 2026Dec 2027Dec 2028Tableau Connector 1.1Jul 2023Jan 2025Jan 2026Tableau Connector 1.0May 2022Jan 2024Nov 2024 ##### Couchbase Elasticsearch Connector Release**General Availability****End of Full Maintenance****End of Life**Elasticsearch Connector 4.4Jul 2022Jan 2024Jan 2025Elasticsearch Connector 4.3Jul 2021Jan 2023Jan 2024Elasticsearch Connector 4.2Oct 2019Apr 2021Apr 2022Elasticsearch Connector 4.1Sep 2019Mar 2021Mar 2022Elasticsearch Connector 4.0Oct 2018Apr 2020Apr 2021Elasticsearch Plug-in 3.0Nov 2017May 2019May 2020Elasticsearch Plug-in 2.5May 2017Nov 2018Nov 2019 ##### Couchbase Frameworks and Libraries **Release****General Availability****End of Full Maintenance****End of Life**Ottoman 2.5Jun 2024Dec 2025TBC No earlier than Dec 2026Ottoman 2.4Jan 2024Jul 2025Jul 2026Ottoman 2.3Dec 2023Jun 2025Jun 2026Ottoman 2.2Apr 2022Jun 2024Oct 2024Ottoman 2.1Mar 2022Sep 2023Sep 2024Ottoman 2.0Sep 2021Mar 2023Mar 2024 ##### Couchbase Kafka Connector **Release****General Availability****End of Full Maintenance****End of Life**Kafka Connector 4.3Aug 2025TBC No earlier than Feb 2027TBC No earlier than Feb 2028Kafka Connector 4.2Jan 2024Feb 2026Jul 2026Kafka Connector 4.1Jul 2021Jul 2024Jul 2024Kafka Connector 4.0Aug 2020Feb 2022Feb 2023Kafka Connector 3.4Oct 2018Feb 2021Feb 2022Kafka Connector 3.3May 2018Nov 2019Nov 2020Kafka Connector 3.2Oct 2017Apr 2019Apr 2020 ##### Couchbase Power BI Connector **Release****General Availability****End of Full Maintenance****End of Life**Power BI Connector 1.3Jun 2026Dec 2027Dec 2028Power BI Connector 1.2Mar 2026Sep 2027Sep 2028Power BI Connector 1.1June 2024Sep 2026Sep 2027Power BI Connector 1.0Jan 2024Jul 2025Jul 2026 ##### Couchbase Quarkus Java Extension **Release****General Availability****End of Full Maintenance****End of Life**Quarkus Java 1.4June 2026Dec 2027Dec 2028Quarkus Java 1.3Feb 2026Aug 2027Aug 2028Quarkus Java 1.2Oct 2025Apr 2027Apr 2028Quarkus Java 1.1May 2025Nov 2026Nov 2027Quarkus Java 1.0Jan 2025Jul 2026Jul 2027 ##### Couchbase Service Broker **Release****General Availability****End of Full Maintenance****End of Life**Couchbase Service Broker 1.2Apr 2022Oct 2023Oct 2023Couchbase Service Broker 1.1Jun 2021Dec 2022Oct 2023Couchbase Service Broker 1.0Dec 2020Jun 2022Jun 2023 ##### Couchbase Spark Connector **Release****General Availability****End of Full Maintenance****End of Life**Spark Connector 3.5Aug 2024TBC No earlier than Feb 2026TBC No earlier than Feb 2027Spark Connector 3.3Jan 2023Feb 2025Jul 2025Spark Connector 3.2Jan 2022Jul 2023Jul 2024Spark Connector 3.1Sep 2021Mar 2023Mar 2024Spark Connector 3.0Sep 2021Mar 2023Mar 2024Spark Connector 2.4Jul 2019Oct 2021Oct 2022Spark Connector 2.3May 2019Nov 2020Nov 2021 ##### Agent Memory **Release****General Availability****End of Full Maintenance****End of Life**Agent Memory 1.0Jun 2026Jul 2027Jul 2027 ##### MCP Server **Release****General Availability****End of Full Maintenance****End of Life**MCP Server 1.0Jun 2026Jul 2027Jul 2027 ##### Agent Catalog **Release****General Availability****End of Full Maintenance****End of Life**Agent Catalog 1.0Jun 2026Jul 2027Jul 2027 #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase Support Policies URL: https://www.couchbase.com/support-policy/ ## Couchbase Support Policies  ### Get the support you need #### Enterprise software support policy - High performance, highly scalable - Couchbase Mobile and Sync Gateway - Deploy anywhere: on-premises, Kubernetes, cloud - Subscription model [Learn more](https://www.couchbase.com/support-policy/enterprise-software/) #### Cloud service support policy - Fastest and easiest way to start with Couchbase - App Services - Available on the leading public clouds - Consumption model [Learn more](https://www.couchbase.com/support-policy/cloud/) ### Check out Couchbase’s Software Lifecycle Schedules We provide details about the End of Life for our full stack products. [Learn More](https://www.couchbase.com/support-policy/EOL/) ### Related resources -  Training #### Couchbase Enterprise Support onboarding [Learn more](https://learn.couchbase.com/store?utf8=%E2%9C%93&st=cb080) -  Training #### Couchbase Capella Support onboarding (Coming soon) [Learn more](https://learn.couchbase.com/store) -  Forum #### Couchbase Forum [Visit the site](https://www.couchbase.com/forums/) [See All Resources](https://www.couchbase.com/resources/) ### Want to file a support ticket? ### Accessing Couchbase Support Couchbase Support is provided for licensed users and is accessible via two separate portals to tailor support to a better customized experience. [Enterprise Support](https://support.couchbase.com/hc/en-us) [Capella support](https://cloud.couchbase.com/sign-in)  #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Couchbase Technical Support URL: https://www.couchbase.com/support/working-with-technical-support/ ## Couchbase Technical Support  As with any software product, there is sometimes a need to get assistance in understanding or troubleshooting Couchbase products. A subscription to our Enterprise License comes with a support contract which gives you direct access to the Couchbase Support team. You can find more information about those options here. **If you do not yet have an Enterprise License, you will want to direct your questions to the **[**forums**](https://www.couchbase.com/forums/)**.** If you would like to know more about our Subscription Tier SLAs and Product End-of-Life schedules, please read the [Couchbase Support Policy](https://www.couchbase.com/support-policy/) page. The Couchbase Technical Support portal for Enterprise customers is located at: [https://support.couchbase.com](https://support.couchbase.com/) Once you login to the portal, instructions on collecting and uploading log files are provided. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Trademark Policy URL: https://www.couchbase.com/trademark-policy/ ## Couchbase Trademark Policy  ### Couchbase Trademark Policy The trademark Couchbase signals quality, dependability, and robustness in the world of data management. Couchbase, Inc. (“Couchbase”) is proud of its reputation for excellent software products, and wishes to maintain that reputation for the benefit of Couchbase and its open source community. This trademark policy (the “Trademark Policy”) describes the ways in which all of the trademarks, service marks, and logos of Couchbase relating to the Couchbase Server products (“Trademark(s)”) may or may not be used. The Trademarks can be found at [www.couchbase.com/legal](https://www.couchbase.com/legal/). If you use any of the Trademarks, you must abide by this Trademark Policy. We encourage communication to prevent misunderstandings. If you have any questions or comments, please contact us as described at the end of the Trademark Policy. Couchbase’s Trademark Policy attempts to balance two competing interests: Couchbase’s need to ensure that its Trademarks remain reliable indicators of quality, and Couchbase’s desire to permit community members to contribute to the development and success of the Couchbase software. Striking a proper balance can be difficult, and we hope this Trademark Policy will help us to do that. Underlying Couchbase’s Trademark Policy is the general law of trademarks. Trademarks exist to help consumers identify the source or origin of products. When a company makes a good product or a bad one, consumers begin to associate those qualities with the name and trademarks of that company. The reputation of a company can be a key factor in a user deciding to use one product or another. Allowing others to place a company’s trademarks on other people’s products can affect this reputation. Trademark law exists, at least in part, to help users avoid being confused about the source and quality of the goods they are using. #### Modified Software and Unmodified Software Genuine Couchbase software, which is created and/or distributed by Couchbase and thus properly bears the Trademarks, is the software in the exact binary form that it is distributed by Couchbase, without modification of any kind. To the extent any authorized modifications are made to the software, such modified software should no longer bear the Trademarks. The public has a right to know when it is receiving a genuine Couchbase product that is quality assured by Couchbase. **1. Uses that Are Not Approved by This Trademark Policy** The following uses are not allowed. If you feel you need to use the Trademarks as described below, and have a legitimate reason to do so, please contact us. Some such uses may be acceptable under a separate written license agreement between you and Couchbase. However, Couchbase will decide this at its discretion on a case-by-case basis. - Certain web uses. You must not use any Trademark in a web page title, titletag, metatag, or other manner with the intent or the likely effect of influencing search engine rankings or results listings. - Combination marks. You must not use any Trademark in a manner that creates a “combined mark,” or use that integrates other wording with the Trademark in a way that the public may think of the use as a new mark (e.g., Super Couchbase, or Couchbase Lite by Goober) - Company names. You must not use any Trademarks as part of your company name, trademark, or logo. - Domain names. If you want to include all or part of a Couchbase Trademark in a domain name, you must first receive written permission from Couchbase. This includes uses for user groups, developer groups, or international groups. We approve many such uses, but we need to do this on a case-by-case basis. - Misuse.** **You must not use the Trademarks in a manor that is unethical, offensive, disparaging, illegal, or in bad taste. **2. Uses Permitted Under This Trademark Policy** The following uses of the Trademarks are permitted, but in all cases you must use the Trademark only as otherwise required by this Trademark Policy and only as authorized in, and subject to, a separate written license agreement between you and Couchbase. Also, if you use the Trademarks in violation of this Trademark Policy in any way, Couchbase may revoke your right to use the Trademarks. - Developers and Affiliates. Couchbase has created special logos for use by its business affiliates, such as developers or value-added resellers. For more information on our affiliate programs please see www.couchbase.com/company/partners. These logos may be used only by parties who have entered into our affiliate program agreement and only as authorized in, and subject to, a separate written license agreement between you and Couchbase. - Extensions and Plug-ins**.** If you want to distribute extensions or plug-ins, you may not use the Trademarks to refer either to the extensions or plug-ins, or to a product that consists of unmodified Couchbase software built or installed together with your extension or plug-ins. You should use the Trademarks only to refer to unmodified versions of the Couchbase software alone. If you are in doubt about how to do this, you should consider contacting us and joining our developer program. - Linking. Couchbase invites you to link to Couchbase’s web site, for the purpose of allowing your visitors to download the Couchbase software by using this hyperlink: [https://www.couchbase.com/developers/](https://www.couchbase.com/developers/). Couchbase grants to you a non-exclusive, limited right and license to use and display the "Get Couchbase " Trademark as a button, only in connection with the establishment of the hypertext link. Any such use shall be in accordance with the terms and conditions of this Trademark Policy. Couchbase shall own any goodwill arising out of the use of such Trademark. - Services Related to Couchbase Software. If you offer services related to Couchbase software, unless you have entered into a separate written license agreement between you and Couchbase, you may only use Couchbase’s Trademarks in word form to describe and advertise your services, so long as you do not suggest that you are the origin of the Couchbase software or have otherwise been authorized by Couchbase to provide services related to the Couchbase software. For example, your web site might say “Customization services for the Couchbase software available here.” It must not say “Couchbase services sold here,” or “custom Couchbase software available here.” **3. Proper Trademark Use** If you use the Trademarks as described in this Trademark Policy, here is how they should be used. - Proper form. Couchbase’s Trademarks should be used in their exact form, neither abbreviated nor combined with any other word or words. Do not vary the spelling, add hyphens, make one word into two, or use possessive or plural forms of the Trademarks. Do not abbreviate a trademark to create an acronym. When using a logo, you must never modify the design, add or delete any words, or change any colors or proportions. The logo may be scaled proportionally. The logo may in it’s entirely be displayed in black on white background or using the exact colors used by Couchbase. - Use of word mark. We encourage you to use the word form of the Trademark (as opposed to the logo), because using the word form is easier to do without violating this policy. You may use the word form of the Trademarks either in all capitals COUCHBASE or by capitalizing only the C. No other capitalization should be used. Use of the word form of the trademark should be in the same font and style as the surrounding text. - Trademarks are adjectives. Always use the Trademarks as adjectives, and not as a verb or noun or in the possessive or plural forms. Examples of proper use: Couchbase Software, Couchbase Software application. Examples of improper use: Custom Couchbase or I Couchbase -ed my system. - Accompanying symbol. The first or most prominent mention of a Couchbase Trademark should be accompanied by a symbol indicating whether the mark is a registered trademark (“R”) or an unregistered trademark (“tm”). Please see our Trademarks at [www.couchbase.com/legal](https://www.couchbase.com/legal/) for the correct symbol to use. - Attribution. The fact that the Trademarks are owned by Couchbase should be stated (e.g., “[Couchbase] is a trademark of Couchbase, Inc.”) in a footnote or similar place, in reasonably legible position and size. - Separation. The Couchbase logos must be used as standalone icons, without any other third-party logos and/or trademarks combined or associated with them. A margin of at least the width of the blue graphic preceding the text on the logo should be left empty around the logo in the background color of the displayed logo. **4. Possible Infringements** Please help us by reporting any possible infringement of any Trademark by contacting us at the e-mail address below. [info@couchbase.com](mailto:info@couchbase.com) **Policy Updates** Couchbase reserves the right to modify this Trademark Policy at any time. You should review this Trademark Policy from time to time so that you will be aware of any updates. Any updates will apply as soon as they are posted on this page. **Questions** Couchbase has tried to make this Trademark Policy as comprehensive and understandable as possible. If you are considering a use of a Trademark that is not covered by the policy, and you are unsure whether that use would run afoul of this Trademark Policy, please feel free to contact us. Also, we welcome your suggestions as to how to make this Trademark Policy better and more workable for our community. We like hearing from you! #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase Website Terms of Use URL: https://www.couchbase.com/terms-of-use/ ## Couchbase Website Terms of Use  **Last updated:** March 18, 2024 ### COUCHBASE WEBSITE TERMS OF USE **1. General** These terms of use (“**Terms**”) govern your access to and use of all Couchbase-branded websites (collectively, the “**Website**”), including the website located at [https://www.couchbase.com/](https://www.couchbase.com/) and all associated websites linked to [https://www.couchbase.com/](https://www.couchbase.com/) by Couchbase, Inc. and its subsidiaries and affiliates (collectively, “**Couchbase**”), including any website you use to access Couchbase products or services (“**Services**”). By accessing and using the Website, you agree to these Terms. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE WEBSITE. Couchbase reserves the right to modify, remove, or add to these Terms at any time at its sole discretion. Couchbase may amend these Terms at any time by posting amended terms on the Website. If you continue to use the Website after Couchbase posts amended terms, you agree such use demonstrates your acceptance of any updated Terms. **2. Privacy Policy** Please review the Couchbase [Privacy Policy](https://www.couchbase.com/privacy-policy/) ("**Privacy Policy**") which also applies to your use of the Website. The Privacy Policy is hereby incorporated into these Terms. **3. Ownership of Website** The content of this website, including all text, user interfaces, graphics, and features (“**Content**”) is owned by or licensed to Couchbase and protected by United States and international copyright and various other intellectual property rights and unfair competition laws. Couchbase and its licensors retain all proprietary rights to such Content. You may not copy, reproduce, distribute, translate, transmit, or distribute in any way the Content without the prior written permission of Couchbase. If you believe that your intellectual property has been copied in a way that could constitute copyright infringement, you (or your agent) may contact Couchbase as described below in “Contact Couchbase.” **4. Trademarks** The trademarks, logos, and service marks (“**Marks**”) displayed on the Website, including “Couchbase” and the couch logo, are the property of Couchbase or third parties. “Couchbase. The Operational Data Platform for AI.” is a registered trademark of Couchbase, Inc. in Switzerland. All third party trademarks (including logos and icons) referenced by Couchbase, Inc. remain the property of their respective owners. You may not use the Marks without prior written consent from Couchbase (or, as applicable, the third party). Please review the [**Couchbase Trademark Policy**](https://www.couchbase.com/trademark-policy/) for more information about permitted uses. **5. License: Your Use of the Website** Couchbase grants you a limited, non-transferable, non-exclusive license to access and make personal use of the Website, including the Content, subject to these Terms and the [Couchbase Community Guidelines](https://www.couchbase.com/community-guidelines/). The Website and any part of it may not be reproduced, copied, framed, or otherwise exploited for any commercial purpose without the express prior written consent of Couchbase. You may use materials on Couchbase Services purposely made available on the Website in connection with your use of the Services (including materials made available via the “Resource Center”) provided that you do not remove any proprietary notice included in such materials, do not make any modifications to such materials, and do not make any additional representations or warranties with respect to these materials. However, you may not use any “scrape” or similar automatic device, tool, methodology, or process to access, copy, monitor, reproduce, or obtain any Content or the Website. Your access to and use of the Website and any Services are subject to all applicable local, state, national, and international laws and regulations. You agree not to violate such laws and regulations. Additionally, you agree that you will not: scan or test the Website or any network connected to the Website; trace or record, or seek to trace or record, any information on any other visitor to the Website; use any device, software or tool to interfere with the proper working of the Website; or otherwise use the Website or Content for any unlawful purpose, illegal activity, activity which infringes on the rights of Couchbase or any third party, or activity otherwise prohibited by these Terms. Couchbase may make available features on the Website that allow you to provide feedback, ask questions, or otherwise submit messages, text, content, or similar material (“**Submissions**”). By providing any Submission, you acknowledge that such Submission is non-confidential and you automatically grant Couchbase a perpetual, irrevocable, worldwide, non-exclusive, and royalty-free right and license to use and exploit the Submission in any fashion, including in connection with providing the Services to third parties. You warrant that you have all the rights necessary to grant this license to Couchbase and that all so-called moral rights in such Submission have been waived. You are solely responsible for any Submissions you provide. Couchbase reserves the right to modify, suspend, or terminate access to the Website, or any portion or feature of the Website, at any time for any reason. Furthermore, Couchbase reserves the right, but does not have any obligation, to monitor Submissions, Content, and the Website to determine compliance with these Terms. Couchbase the sole right to refuse to post or to remove any material that Couchbase finds to be in violation of these Terms or is otherwise in violation of the [Couchbase Community Guidelines](https://www.couchbase.com/community-guidelines/). **6. Use of Software** Additional terms and conditions may apply to your access to Services made available to you via the Website. To the extent that Couchbase provides for the download of Couchbase software and/or open-source software from the Website (“**Software**”), such Software is protected by the applicable copyright, patent, or other intellectual property rights of either Couchbase or the open-source licensor, respectively. Any use of the Software is subject to the terms of the applicable license agreement made available with the Software. To the extent there is a conflict between these Terms and the terms which apply to the Software, the latter shall control with respect to your use of the Software. **7. Links to Third Party Websites** The Website may contain links to third party websites (“**Third-Party Websites**”) for your convenience and information. Couchbase does not control and is not responsible for the content of Third-Party Websites, and any links should not be interpreted to imply endorsement by Couchbase of the Third-Party Websites. The information collected by any Third-Party Websites is not covered by Couchbase’s Privacy Policy. **8. Disclaimer and Limitation of Liability** THE WEBSITE IS PROVIDED BY COUCHBASE ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOU ASSUME ALL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE AND ANY THIRD-PARTY WEBSITES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COUCHBASE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED ON THE WEBSITE. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, IN NO EVENT WILL COUCHBASE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL LOSSES OR DAMAGES OF WHATSOEVER KIND ARISING OUT OF ACCESS TO OR USE OF THE WEBSITE OR ANY INFORMATION, CONTENT, OR MATERIALS INCLUDED ON OR LINKED FROM THE WEBSITE, EVEN IF COUCHBASE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Notwithstanding the above limitation of liability, if Couchbase is found to be liable to you for any losses or damages which arise from your use of the Website, Couchbase’s liability shall in no event exceed $100 USD, except to the extent prohibited by applicable law. **9. Indemnity** You agree to indemnify Couchbase, its officers, directors, employees, affiliates, and successors in interest and hold them harmless from any demands, loss, liability, claims, or expenses made against Couchbase by any third party due to your use of the Website. **10. Applicable Law and Jurisdiction** These Terms shall be governed by the laws of California, USA and you agree to submit to the non-exclusive jurisdiction of the courts of Santa Clara County, California, USA regarding any disputes arising under or in connection with these Terms. **11. Miscellaneous** Subject to Section 6 above, these Terms constitute the entire agreement regarding your use of the Website. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision of these Terms will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect. The failure by Couchbase to enforce any provision of these Terms will not constitute a waiver of future enforcement of that or any other provision. These Terms shall not be interpreted to confer any rights or remedies on any third party. **12. Contact Couchbase** If you believe in good faith that your intellectual property has been infringed by the Website (including any Content), please provide the following information to the Couchbase Headquarters location listed at https://www.couchbase.com/contact/, care of the Couchbase Legal Department: A. A description of your copyrighted work or other intellectual property that you believe has been infringed. B. A description of the material that you believe infringes such copyrighted work or other intellectual property. C. The physical mailing address, telephone number, and email address where the alleged infringing party can contact you. D. The following statement: “I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law. I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.” E. Your electronic or physical signature. To contact Couchbase for any other reason, please visit the [Contact Us](https://www.couchbase.com/contact/) page. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase, Inc. Community Edition License Agreement URL: https://www.couchbase.com/community-license-agreement/ ## Couchbase, Inc. Community Edition License Agreement ### Community Edition License Agreement This Couchbase Community Edition License Agreement between you and Couchbase, Inc. governs your use of the community edition of Couchbase’s software accompanying this agreement, including but not limited to Couchbase Server Community Edition, Couchbase Sync Gateway Community Edition and Couchbase Lite Community Edition, and any Couchbase services or updates for such software products, in addition to all versions of Couchbase’s community software described in Section 1 below (together, the “Community Software”). The software license provided through this agreement excludes the cross datacenter replication (“XDCR”) feature and any other excluded features as described in Couchbase documentation. **BY INSTALLING OR OTHERWISE USING THE COMMUNITY SOFTWARE, YOU AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ANY TERMS OF THIS AGREEMENT, YOU MUST IMMEDIATELY CEASE USING THE COMMUNITY SOFTWARE AND UNINSTALL AND DELETE ALL COPIES OF THE COMMUNITY SOFTWARE.** If you are installing or using the Community Software on behalf of an organization or are otherwise entering into this agreement on behalf of an organization, you represent and warrant that you are authorized to enter into this agreement on behalf of your organization. In consideration of the rights granted to you in this agreement, you must comply with all the terms in this agreement. **1. Application of Agreement.** If you have installed or used any prior version of the community edition of our software under any other license terms, by installing or using the version of the Community Software that accompanies this agreement, you agree that this agreement replaces those other license terms in their entirety and will also govern your use of all prior versions of the Community Software. **2. Term and Termination.** This agreement will continue to apply until (a) you terminate this agreement at any time by uninstalling and deleting all copies of the Community Software in your possession or control; or (b) we terminate this agreement. We may terminate this agreement at any time for any reason (including but not limited to your breach of this agreement) in our sole discretion by providing you with notice. If we notify you of our termination, you must uninstall and delete all copies of the Community Software in your possession or control. Upon request, you shall provide written certification that you have uninstalled, deleted and ceased all usage of the Community Software within five (5) business days of our request. If you represent an organization, then such certification must be signed by an authorized representative of your organization on behalf of your organization. **3. Modification of Agreement.** We may modify this agreement or replace this agreement with new terms from time to time with any update or new version of the Community Software or with notice to you. **4. License Grant.** The Community Software is licensed, not sold, to you. During the term of this agreement and subject to your compliance with this agreement, we grant you a non-exclusive, non-transferable, non-assignable, non-sublicensable, revocable and personal license to install and use the Community Software at no charge for your internal business purposes and to develop or commercialize products that interact with the Community Software, subject to the restrictions in Section 5 and provided that you ensure that users of your products also comply with the applicable restrictions in Section 5. **5. License Restrictions.** This agreement does not grant any rights to our source code or to any commercial or enterprise (i.e. non-community) edition of our software or services, which are subject to separate terms. In addition to the other restrictions and limitations in this agreement, you must not, and you must not assist or authorize others to: (a) work around or bypass any technical limitations, protections, or security measures used for or contained in the Community Software; (b) decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Community Software (except to the extent permitted by the licensing terms governing use of any open source components included with the Community Software or to the extent such a restriction is prohibited by applicable law); (c) use the Community Software in any manner that violates applicable law, including but not limited to transferring the Community Software to any country or recipient in violation of any sanctions or export control regulations or laws, or in any manner that infringes, misappropriates or otherwise violates any right of any third party; (d) commercialize (other than as permitted by Section 4 above) or otherwise distribute, offer, provide, share, sell, transfer, license or sublicense the Community Software; (e) make any representations or warranties regarding the Community Software; (f) use or deploy Couchbase Server Community Edition in clusters comprised of more than five (5) node instances of Couchbase Server Community Edition running on a server, including a physical server, server blade, virtual machine, software container, or cloud server; or (g) use or deploy the Community Software to support an application or workload also supported by any commercial or enterprise Couchbase offering (including without limitation Couchbase Enterprise Edition software or Couchbase Capella). Furthermore, this agreement does not grant you any rights to the XDCR functionality provided by Couchbase. **6. Verification of Use.** We may verify that you are using the Community Software in compliance with this agreement, including without limitation through technological features in the Community Software that may transmit to us data relating to your use of the Community Software. Upon our request, you will provide us promptly and in any event within five (5) business days with system-generated information verifying that your use of the Community Software complies with this agreement. If you are found to be using the Community Software in breach of this agreement, then without limiting any other rights or remedies we may have, you must immediately pay us a license fee for such usage of the Community Software that is equal to the amount you would have paid if you had licensed the commercial or enterprise version Couchbase’s software. If you do not comply with this agreement and we do not take immediate action, we reserve and do not waive the right to take action in the future. **7. Privacy and Data Security.** Our use of any personal data collected by us under this agreement is governed by our privacy policy, currently located at: [https://www.couchbase.com/privacy-policy/](https://www.couchbase.com/privacy-policy/). Your use of the Community Software operates as a consent to the practices described in our privacy policy. **8. No Support Services.** Because this is the free community edition of our software, all Community Software is provided “as is” without any services or support. We are under no obligation to provide or continue to provide the Community Software (including any update or new version) to you. **9. Disclaimer of Warranties.** TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) USE OF THE COMMUNITY SOFTWARE IS AT YOUR SOLE RISK, INCLUDING THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT; (B) THE COMMUNITY SOFTWARE IS LICENSED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND WE DISCLAIM ALL WARRANTIES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AVAILABILITY, AND NON-INFRINGEMENT; AND (C) WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE COMMUNITY SOFTWARE WILL MEET YOUR REQUIREMENTS, THAT ITS OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. NO INFORMATION OR ADVICE GIVEN BY US WILL CREATE ANY WARRANTY. **10. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL WE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, OR DAMAGES FOR LOSS OF PROFITS, LOSS OR CORRUPTION OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION OR ANY OTHER DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE COMMUNITY SOFTWARE; AND (B) IN NO EVENT WILL OUR TOTAL LIABILITY TO YOU FOR ALL LOSS, CLAIMS AND DAMAGES EXCEED THE AMOUNT OF FIFTY DOLLARS (USD 50.00). ALL LIMITATIONS AND EXCLUSIONS OF LIABILITY IN THIS AGREEMENT WILL APPLY EVEN IF THE ABOVE STATED REMEDIES FAIL OF THEIR ESSENTIAL PURPOSE AND REGARDLESS OF THE FORM OR SOURCE OF CLAIM OR LOSS, WHETHER THE CLAIM OR LOSS WAS FORESEEABLE, AND WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THE CLAIM OR LOSS. ** **11. Non-Assignment.** You may not assign or otherwise transfer your rights or obligations under this agreement, in whole or in part, without our written consent, and any such attempt will be void. We may transfer our rights or obligations under this agreement to a third party at our sole discretion. **12. Dispute Resolution.** If you have any concern or dispute, you must first try to resolve the dispute informally by contacting us. If your dispute is not resolved within thirty (30) days of submission, any resulting legal actions must be resolved through final and binding arbitration. If you reside in the Americas, JAMS will administer the arbitration in Santa Clara County, California pursuant to its Comprehensive Arbitration Rules and Procedures. If you reside in Australia, New Zealand, Japan, the People’s Republic of China, Hong Kong S.A.R., Macau S.A.R., Taiwan, South Korea, India, Sri Lanka, Bangladesh, Nepal, or a member state of the Association of Southeast Asian Nations, then the Singapore International Arbitration Centre will administer the arbitration in Singapore under its Rules of Arbitration, which rules are deemed to be incorporated by reference in this section. Otherwise, the London Court of International Arbitration (LCIA) will administer the arbitration in London under the LCIA Arbitration Rules. You agree to appear in the identified and applicable forum stated in this paragraph, and to be bound by the results of the arbitration. There will be one arbitrator that you and we mutually select. The arbitration will be conducted in the English language. Judgment upon the award rendered may be entered and will be enforceable in any court of competent jurisdiction having jurisdiction over you and us. **13. No Class Actions; Injunctive Relief; Governing Law; Severability.** You may only resolve disputes with us on an individual basis, and you may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Notwithstanding anything else in this agreement, if you use the Community Software in violation of this agreement, we are entitled to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction. This agreement will be governed by and construed in accordance with the substantive laws of the State of California. By using the Community Software, you acknowledge that the software and any related technology or documentation is subject to, and represent that you will fully comply with, U.S. sanctions and export control laws and regulations. If any part of this agreement is held invalid, the remainder of the agreement will continue in full force and effect. If you have other rights not described in this agreement, including consumer rights, under the laws of your state or country, this agreement does not change those other rights if the laws of your state or country do not permit it to do so. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase, Inc. License Agreement URL: https://www.couchbase.com/license-agreement/ ## Couchbase, Inc. License Agreement  **Last updated:** September 19, 2024 **IMPORTANT—READ CAREFULLY: BY CLICKING THE “I ACCEPT” BOX OR INSTALLING, DOWNLOADING OR OTHERWISE USING THE SOFTWARE AND ANY ASSOCIATED DOCUMENTATION, YOU, ON BEHALF OF YOURSELF AND/OR AS AN AUTHORIZED REPRESENTATIVE ON BEHALF OF AN ENTITY (COLLECTIVELY, “CUSTOMER”), AGREE TO ALL THE TERMS OF THIS LICENSE AGREEMENT AND, IF APPLICABLE, THE NON-GA OFFERING SUPPLEMENTAL TERMS (COLLECTIVELY, THE “AGREEMENT”) REGARDING CUSTOMER’S USE OF THE SOFTWARE. YOU REPRESENT AND WARRANT THAT YOU HAVE FULL LEGAL AUTHORITY TO BIND CUSTOMER TO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, DO NOT SELECT THE “I ACCEPT” BOX AND DO NOT INSTALL, DOWNLOAD OR OTHERWISE USE THE SOFTWARE. THE EFFECTIVE DATE OF THIS AGREEMENT IS THE DATE ON WHICH YOU CLICK “I ACCEPT” OR OTHERWISE INSTALL, DOWNLOAD OR USE THE SOFTWARE.** #### 1. Definitions. **1.1** Capitalized terms used herein shall have the following definitions: **“Commercial Details”** means the identified products and/or services, quantity (number of Licensed Nodes, Licensed Devices, and/or service entitlements), price, server size, support level, subscription start and end date, and Professional Services description. **“Core”** means the virtual representation of one or more hardware threads. A hardware thread can be either a physical core or a hyper-threaded core. **“Cross-Data Center Replication”** means an asynchronous data replication system, involving replicating active data to multiple, geographically diverse data centers or data repositories. **“Customer”** means the person, legal entity or organization, as applicable, accepting the terms and conditions hereunder and/or entering into an Order that references this Agreement. **“Deployment”** means all Licensed Nodes and Licensed Devices within a particular workload or application. **“Documentation”** means the technical user guides or manuals provided by Couchbase related to the Software. **“Fees”** means any sums, fees or charges specified on an Order or otherwise payable under this Agreement. **“Licensed Device”** means a unique device (such as a mobile device, laptop, or IoT device) that stores data locally using the “Couchbase Lite” product during a rolling thirty (30) day period. **“Licensed Node”** means an instance of the Software running on a server, including a physical server, server blade, virtual machine, software container, or cloud server (whether in a testing, development, production, or other environment). **“Order”** means a transaction document (such as a signed sales quote or statement of work) identifying the applicable Professional Services, Software, number of Licensed Nodes and Licensed Devices, Fees and Subscription Term. **“Privacy Notice”** means the privacy notice located at [https://www.couchbase.com/privacy-policy/](https://www.couchbase.com/privacy-policy/) (and any successor location designated by Couchbase), as may be updated from time to time. **“Professional Services”** means consulting services, training, and other professional services as well as the resulting reports, written materials, or other outputs provided to Customer as part of an engagement as identified in the applicable Order. **“RAM”** or Random Access Memory, means the main memory used to store data for quick access by a computer’s processor. **“Software”** means the applicable Couchbase product either (i) as reflected in an Order or (ii) as otherwise made available to Customer under this Agreement. **“Subscription Term”** means, as applicable: (i) the period stated on an Order, if any, during which Customer is licensed to use the Software and Documentation and receive the Professional Services (if applicable) and Support; (ii) the first date an Enterprise License is required (including before an Order is signed) until the date such Enterprise License is either (a) memorialized in an Order (in which case the definition of subsection (i) herein shall apply), or (b) terminated in accordance with the terms herein; or (iii) the date of download for a Free License until the date such Free License is either (a) converted into an Enterprise License (in which case the definitions of subsections (i) or (ii) shall apply, as applicable), or (b) terminated in accordance with the terms herein. **“Support”** means the technical support and Software maintenance services (with the right to receive Software updates and upgrades made generally available by Couchbase) as described in the then-current Couchbase support services terms at [www.couchbase.com/support-policy](https://www.couchbase.com/support-policy/) (and any successor location designated by Couchbase), as may be updated from time to time. The term **“including”** means including but not limited to. #### 2. License Grants. 2.1 **License Grant as to Free Licenses.** A **“Free License”** is allowed only for development use and evaluation of the Software and is provided with no Support or any other services. Couchbase is under no obligation to provide or continue to provide the Free Licenses (including any update, upgrade or new version of the Software licensed thereunder). During the Subscription Term, and subject to Customer’s compliance with the terms and conditions of this Agreement, Couchbase grants to Customer a revocable, unpaid, non-exclusive, non-transferable, non-sublicensable, non-fee bearing download license to install and use the Software only for Customer’s own internal development use and evaluation of the Software. Prior to using the Software for any other use (including for testing, quality assurance, or in production), Customer agrees to enter into an Order with Couchbase and pay the applicable Fees. If, at any time, Customer uses the Software for any other use (including for testing, quality assurance, or in production) without an active Order, then (i) Customer acknowledges and agrees that its Free License is automatically converted to an Enterprise License, (ii) Couchbase shall have the right to audit and charge Customer for such use as set forth in Section 8 herein, and (iii) Customer shall use best efforts to enter into an Order with Couchbase for such use in order to remedy the noncompliant use as soon as possible. Free Licenses granted to Customer hereunder are revocable and terminable at any time in Couchbase’s sole and absolute discretion. 2.2 **License Grant as to Enterprise Licenses.** An “Enterprise License” is required if Customer uses the Software (a) for testing, quality assurance, or in production, (b) for any use other than solely for internal development use or evaluation of the Software, or (c) after Customer’s initial request for Support. After Customer in the first instance uses the Software for testing, quality assurance, or in production, or converts to an Enterprise License otherwise, then the Enterprise License terms of this Agreement (absent another applicable enterprise agreement between the parties) shall apply. During the Subscription Term, and subject to Customer’s compliance with the terms and conditions of this Agreement, Couchbase grants to Customer a revocable, non-exclusive, non-transferable, non-sublicensable (except as explicitly set forth herein), fee-bearing license to install and use the Software and Documentation only for Customer’s own internal use and limited to the type, size, and number of Licensed Nodes and Licensed Devices paid for by Customer and in accordance with any additional license terms specified in the applicable Order, and for no other purposes whatsoever. 2.3 **Tools, Connectors, and Third Party Products.** The Software may: (i) include certain components developed and owned by Couchbase (**“Couchbase Components”**) which connect to products, components, files, programs, databases, content sources or other materials developed and owned by third parties (**“Third Party Products”**); and (ii) include or be distributed with Third Party Products. Customer’s use of Couchbase Components and Third Party Products may be subject to additional terms and conditions and third party license terms, including as set forth in Exhibit A of this Agreement. Further, Third Party Products may be subject to third party licenses provided by such third party or executed between Customer and such third party (in each case, a **“Third Party License”**). Couchbase has not developed or published and does not own, control or license such Third Party Products. Customer shall be solely responsible for (i) its compliance with any such Third Party License in its use of any Third Party Products and (ii) the confidentiality, security, and integrity of any content or data Customer chooses to transfer to any Third Party Products. Couchbase shall have no responsibility or liability whatsoever for the installation, operation, or support functionality of, or otherwise related to or arising out of any Third Party Products, including any loss or compromise of data. #### 3. Customer Responsibilities. **3.1** Customer shall not (and shall not allow any third party to): - copy or use the Software, Documentation, or any related reports, technologies or services in any manner except as expressly permitted in this Agreement; - for Enterprise Licenses, use or deploy the Software in excess of the number of Licensed Nodes and Licensed Devices for which Customer has paid the applicable Fees; - for Enterprise Licenses, use or deploy the Software in excess of the number of Cores and RAM for each Licensed Node for which Customer has paid the applicable Fees; - transfer, sell, rent, lease, lend, distribute, market, commercialize or sublicense the Software, Documentation, or any related reports, technologies or services to any third party, provided that Customer may use the Software in connection with an application made available to Customer’s end users as long as they cannot access the Software directly; - use the Software for providing time-sharing services, service bureau services or as part of an application services provider or as a service offering primarily designed to offer the functionality of the Software; - reverse engineer, disassemble, or decompile the Software (except to the extent such restrictions are prohibited); - alter, modify, enhance or prepare any derivative work from or of the Software and Documentation; - alter or remove any proprietary notices in the Software, Documentation or any related reports, technologies or services; - for Enterprise Licenses, use or transfer Licensed Nodes and/or Licensed Devices designated to a particular Deployment or project to another or new Deployment or project; or - use the Software, Documentation or any related reports, technologies or services for the purposes of, or publicly display or communicate the results of, benchmarking or competitive analysis of the Software, or developing, using, providing, or supporting products or services competitive to Couchbase. **3.2** Customer understands that the Software, Documentation, and any related technology or services are subject to U.S. export control laws and regulations. Customer shall comply with all applicable laws in connection with its use of the Software, Documentation, Professional Services and Support, including but not limited to applicable international and domestic export controls, including economic sanctions, laws, regulations, or orders that apply to Customer, the Software the Documentation and any related reports, technologies or services (“**Export Laws**”). In furtherance of this obligation, Customer shall ensure that: (a) Customer does not use the Software, technology or services in violation of any Export Laws; and (b) it does not provide access to the Software, technology or services to (i) persons on the U.S. Department of Commerce’s Denied Persons List or Entity List, or the U.S. Treasury Department’s list of Specially Designated Nationals, (ii) military end-users or for military end-use, or (iii) parties engaged in activities directly or indirectly related to the proliferation of weapons of mass destruction. **3.3** If Customer does not comply with the license terms or the foregoing restrictions, Couchbase may (without refund or credit, if applicable, and without prejudice to any other rights or remedies Couchbase may have under this Agreement or at law), at its sole discretion: (i) terminate this Agreement (including all active Orders hereunder) thereby revoking Customer’s Free and/or Enterprise License(s) to the Software and Documentation, or (ii) suspend Customer’s Free and/or Enterprise License(s) to the Software and Documentation until Customer comes into compliance with such terms and restrictions. **3.4** Customer acknowledges that a breach of its obligations to Couchbase under this Agreement, other than the payment obligations, will result in irreparable and continuing damage for which monetary damages may not be sufficient, and agrees that Couchbase will be entitled to receive in addition to its other rights and remedies hereunder or at law, injunctive and/or other equitable relief. All remedies of Couchbase set forth in this Agreement are cumulative and in addition to, and not in lieu of any other remedy of Couchbase as law or in equity. #### 4. Services. **4.1** This entire Section 4 applies only to Enterprise Licenses fully paid for by Customer and not to Free Licenses. **4.2** The parties may agree to have Couchbase provide Professional Services to Customer, which shall be set forth on an Order signed by both parties. Such Professional Services shall be governed by the terms and conditions of this Agreement. **4.3** Professional Services and any related reports, technologies or services are accepted when delivered unless otherwise set forth in an Order. Couchbase may engage qualified subcontractors to provide the Professional Services, provided that Couchbase remains responsible for any subcontractor’s compliance with this Agreement. Couchbase grants to Customer a royalty-free, perpetual, non-exclusive, non-transferable, non-sublicensable license to use and reproduce any reports for Customer’s internal business purposes. **4.4** Unless explicitly set forth in an Order, any Professional Services purchased under this Agreement shall expire upon the end of the Subscription Term (up to and including any expiration date) or after twelve (12) months if no expiration date is specified (in each case, the “**Services Expiration Date**”). Any unused Professional Services after such Services Expiration Date shall expire without refund of any prepaid Fees. For Professional Services that would have been invoiceable in arrears, Couchbase will provide a final invoice for the unused Professional Services in accordance with this Agreement. Unless otherwise stated in an Order, Customer shall pay Couchbase’s reasonable travel and incidental expenses incurred in conducting (in relation to the Professional Services or otherwise) on-site activities at Customer’s site upon receiving an invoice from Couchbase. #### 5. Proprietary Rights. **5.1** This Agreement does not transfer any right, title or interest in any intellectual property to any party, except as expressly set forth in this Agreement. The Software (including the source code, any modifications, improvements, enhancements or derivatives thereto), and all Documentation and outputs resulting from Professional Services, are and shall remain the sole property of Couchbase and its licensors. Except for the license rights granted under this Agreement, Couchbase and its licensors retain all right, title and interest in and to the Software, Documentation, and Professional Services (including resulting reports or written materials), including all intellectual property rights therein and thereto. **5.2** The Software may include open source software components and such open source components shall be licensed to Customer under the terms of the applicable open source license conditions and/or copyright notices that can be found in the licenses files, Documentation or materials accompanying the Software. **5.3** If Customer provides any suggestions or feedback regarding the Software, Documentation, Support, or Professional Services, Couchbase may use such information without obligation to Customer, and Customer hereby irrevocably assigns to Couchbase all right, title, and interest in that feedback or those suggestions. **5.4** If Customer is the United States Government or any contractor thereof, all licenses granted hereunder are subject to the following: - for acquisition by or on behalf of civil agencies, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subpart 12.1212 of the Federal Acquisition Regulation (FAR), 48 C.F.R.12.1212, and its successors; and - for acquisition by or on behalf of the Department of Defense (DOD) and any agencies or units thereof, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subparts 227.7202-1 and 227.7202-3 of the DOD FAR Supplement, 48 C.F.R.227.7202-1 and 227.7202-3, and its successors, manufacturer is Couchbase, Inc. #### 6. Support. **6.1** This entire Section 6 applies only to Enterprise Licenses fully paid for by Customer and not to Free Licenses. **6.2** Couchbase will provide Customer with the level of Support indicated on the applicable Order and paid for by Customer. For all Licensed Nodes and Licensed Devices within a specific Deployment, all such nodes and instances must be at the same level of Support, including any that are used for disaster recovery or backup that are associated with the specific Deployment. For the avoidance of doubt, each specific Deployment can have its own level of Support. **6.3** When using the Cross-Data Center Replication feature, Customer must have all Licensed Nodes and Licensed Devices at the same level of Support for all instances on all sides of the replication connection, including if one side of the connection is only used for disaster recovery or backup. **6.4** Couchbase may modify the terms of Support from time to time, provided that such modifications do not materially and adversely affect Customer’s Support subscription. #### 7. Fees. **7.1** This Section 7 applies only to Enterprise Licenses fully paid for by Customer and not to Free Licenses. **7.2** Customer will pay Couchbase the Fees in advance, within thirty (30) days of the date of the invoice, unless explicitly otherwise indicated in the applicable Order. If Customer purchases licenses or services related to the Software through an approved third-party partner, then the applicable agreement with that third-party will govern with respect to Customer for the appropriate payment terms, provided that such third-party agreement shall not override or attempt to override the payment terms in place between Couchbase and such approved third-party partner. All other terms and restrictions with respect to the use of the Software shall continue to apply to Customer. All payments are non-cancelable, not subject to the Limitation of Liability in Section 12 below, and shall be made in the currency stated on the applicable Order. Fees are non-refundable except to the extent expressly provided for in this Agreement. Late payments will bear interest at the lesser of one-and one-half percent (1 ½%) per month or the maximum rate allowed by applicable law. Customer will reimburse Couchbase for all reasonable costs and expenses incurred (including reasonable attorneys’ fees) in collecting any overdue amounts. **7.3** All Fees payable by Customer are exclusive of applicable taxes and duties (such as, without limitation, VAT, Service Tax, GST, excise taxes, sales and transactions taxes, and gross receipts tax (collectively, the “**Transaction Taxes**”). If applicable, Couchbase may charge and Customer shall pay all Transaction Taxes that Couchbase is legally obligated or authorized to collect from Customer. Customer will provide such information to Couchbase as reasonably required to determine whether Couchbase is obligated to collect Transaction Taxes from Customer. Couchbase will not collect, and Customer will not pay, any Transaction Taxes for which Customer furnishes a properly completed exemption certificate or a direct payment permit certificate for which Couchbase may claim an available exemption from such Transaction Taxes. All payments made by Customer to Couchbase under this Agreement will be made free and clear of any deduction or withholding, as may be required by law. If any such deduction or withholding (including but not limited to cross-border withholding taxes) is required on any payment, Customer will pay such additional amounts as are necessary so that the net amount received by Couchbase is equal to the amount then due and payable under this Agreement. Couchbase will provide Customer with such tax forms as are reasonably requested in order to reduce or eliminate the amount of any withholding or deduction for taxes in respect of payments made under this Agreement. **7.4** Customer is obligated to pay all applicable Fees without any requirement for Couchbase to provide a purchase order (“**PO**”) number on Couchbase’s invoice (or otherwise). If Customer sends Couchbase a PO in lieu of executing an Order, the PO will be deemed a binding contract offer which Couchbase may accept by (i) signing the PO or (ii) sending a written order acknowledgment of acceptance of the PO (thereby forming a mutually agreed Order governed by this Agreement). In any event, only the Commercial Details listed on PO shall be considered part of the Order created (exclusive of any pre-printed terms on the PO). Any other terms on the PO which either (i) conflict with the terms of this Agreement, or (ii) are not agreed under this Agreement, will be void and without effect, even if Couchbase signs the PO. All accepted POs will automatically be governed by this Agreement (even if the PO does not reference this Agreement). It is expressly agreed that Section 7 shall apply in respect of any PO sent by Customer and accepted by Couchbase. #### 8. Records Retention and Audit. **8.1** During any Subscription Term and for at least one (1) year thereafter, Customer shall maintain complete and accurate records to permit Couchbase to verify Customer’s compliance with this Agreement (including the number of Licensed Nodes and Licensed Devices used by Customer as well as Customer’s compliance with its obligations post-termination or expiration), and provide Couchbase with such records within ten (10) days of request. **8.2** Every three (3) months within a Subscription Term (or on another cadence as mutually agreed between the parties) or upon request by Couchbase for any use requiring an Enterprise License where no Order is in place, Customer shall self-certify to Couchbase the total number of Licensed Nodes and Licensed Devices used in any production, test, development, or other Deployment. Such self-certification shall be in accordance with Couchbase’s instruction and in the form of either a (i) written report signed by an authorized representative of Customer or (ii) copy of an automatically generated report created by Customer. Couchbase will review such reports and determine if any true up Order is required. Additional fees for any excess usage shall be calculated based on the fees specified in the applicable Order for the applicable Licensed Node or Licensed Device size and type, and prorated, as applicable. If (i) the excess usage includes nodes or device sizes or types for which fees are not specified in the applicable existing Order or (ii) use requiring an Enterprise License occurred without an Order, then the (additional) fees shall be calculated based on Couchbase’s list price in effect at the time and prorated, as applicable. **8.3** Upon at least thirty (30) days prior written notice, but no more than once in any twelve (12) month period, Couchbase may audit Customer’s use of the Software solely as necessary to verify Customer’s compliance with the terms of this Agreement during the Subscription Term and for one (1) year thereafter. Any such audit will be conducted during regular business hours at Customer’s facilities and will not unreasonably interfere with Customer’s business activities. Customer will provide Couchbase with access to the relevant Customer records and facilities. #### 9. Confidentiality. **9.1** Customer and Couchbase will maintain the confidentiality of Confidential Information. “**Confidential Information**” means any proprietary information received by the other party during, or prior to entering into, this Agreement that a party should know is confidential or proprietary based on the circumstances surrounding the disclosure, including the Software and any non-public technical and business information (including Commercial Details). Confidential Information does not include information that (a) is or becomes generally known to the public through no fault of or breach of this Agreement by the receiving party; (b) is rightfully known by the receiving party at the time of disclosure without an obligation of confidentiality to the disclosing party; (c) is independently developed by the receiving party without use of the disclosing party’s Confidential Information; or (d) the receiving party rightfully obtains from a third party without restriction on use or disclosure. **9.2** The receiving party of any Confidential Information of the other party agrees not to use such Confidential Information for any purpose except as necessary to fulfill its obligations and exercise its rights under this Agreement. The receiving party shall protect the secrecy of and prevent any unauthorized disclosure or use of the disclosing party’s Confidential Information using the same degree of care that it takes to protect its own confidential information and in no event shall use less than reasonable care. **9.3** Upon termination of this Agreement, the receiving party will, at the disclosing party’s option, promptly return or destroy (and provide written certification of such destruction) the disclosing party’s Confidential Information. A party may disclose the other party’s Confidential Information to the extent required by law or regulation. #### 10. DISCLAIMER OF WARRANTY. THE SOFTWARE, DOCUMENTATION AND ANY PROFESSIONAL SERVICES PROVIDED HEREUNDER ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND INCLUDING THAT THE SOFTWARE, DOCUMENTATION OR PROFESSIONAL SERVICES PROVIDED HEREUNDER WILL MEET CUSTOMER’S REQUIREMENTS, OPERATE IN THE COMBINATIONS CUSTOMER MAY SELECT FOR USE, WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ALL SOFTWARE ERRORS OR DEFECTS WILL BE CORRECTED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COUCHBASE, ANY OF ITS AFFILIATES OR LICENSORS (COLLECTIVELY, THE “COUCHBASE PARTIES”) HEREBY DISCLAIM ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE. THE COUCHBASE PARTIES DO NOT WARRANT THAT THE SOFTWARE IS DESIGNED, MANUFACTURED, OR INTENDED FOR USE IN HAZARDOUS ENVIRONMENTS REQUIRING FAIL-SAFE PERFORMANCE WHERE THE FAILURE OF THE PRODUCT COULD LEAD TO DEATH, PERSONAL INJURY, OR SIGNIFICANT PHYSICAL OR ENVIRONMENTAL DAMAGE. #### 11. Indemnification of Third-Party Claims **11.1** Couchbase Indemnification. Subject to the terms of this Section 11, Couchbase will indemnify and defend Customer from and against any damages finally awarded against Customer resulting from any third-party claims that the non-open source software components of the Software, Documentation or Professional Services infringe any valid, enforceable United States patent, United States copyright, or United States trademark; provided that: (a) Customer promptly notifies Couchbase of the claim; (b) Customer gives Couchbase all necessary information regarding the claim and reasonably cooperates with Couchbase; (c) Customer allows Couchbase exclusive control of the defense and all related settlement negotiations; and (d) Customer does not admit fault or liability with respect to this Agreement, any Order, Customer’s actions or those of Couchbase. **11.2** Enjoinment. Without limiting the forgoing, and notwithstanding anything to the contrary in this Agreement, if use of the Software is enjoined, or Couchbase determines that such use may be enjoined, Couchbase will, at its sole option and expense, (i) procure for Customer the right to continue using the affected Software; (ii) replace or modify the affected Software such that it does not infringe; or (iii) if either option (i) or (ii) is not commercially feasible in Couchbase’s reasonable opinion, as applicable, terminate the affected portions of an Order and refund Customer any prepaid but unused Fees for the affected Software. **11.3** Customer Indemnification. Customer will indemnify and defend the Couchbase Parties from and against any damages awarded against Couchbase in connection with any third-party claim arising out of (a) Customer’s use, operation or combination of the Software, including Customer’s data or content, that infringes any United States patent, United States copyright or United States trademark; (b) use of, or inability to use the Software by Customer, or any third party that receives or obtains access to or relies on the Software or any component thereof from or through (directly or indirectly) Customer; and (c) any breach by Customer of any provisions of this Agreement, provided that: (i) Couchbase promptly notifies Customer of the claim; (ii) Couchbase gives Customer all necessary information regarding the claim and reasonably cooperates with Customer; (iii) Couchbase allows Customer exclusive control of the defense and all related settlement negotiations; and (iv) Couchbase does not admit fault or liability with respect to this Agreement, any Order, Couchbase’s actions or those of Customer. **11.4** Exclusions. Couchbase will have no liability or obligation to indemnify under Section 11.1 for any infringement claim arising out of (i) modifications made by a party other than Couchbase, to the extent a claim would not have occurred but for such modifications, (ii) the use of any non-current version of the Software provided that Couchbase has given reasonable written notice to Customer to migrate to the then-current version of the Software (unless the infringing portion is also in the then-current, unaltered release), (iii) the use, operation or combination of the Software with non-Couchbase programs, data, or equipment to the extent such infringement would have been avoided but for such use, operation or combination, (iv) any open source software components, (v) use in violation of this Agreement or in non-compliance with the applicable Documentation, (vi) Customer’s continuation of its allegedly infringing activity after being notified thereof or after being provided a replacement or modification by Couchbase that would have avoided the alleged infringement; or (vii) Couchbase’s compliance with any materials, designs, specifications or instructions provided by Customer. The Couchbase indemnification obligations will also not apply to any claim to the extent it arises from any matter for which Customer is obligated to indemnify Couchbase pursuant to Section 11.3. **11.5** Sole Remedy. THE TERMS OF THIS SECTION 11 CONSTITUTE THE ENTIRE LIABILITY OF THE COUCHBASE PARTIES, AND CUSTOMER’S SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY THIRD-PARTY CLAIMS OF INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF ANY KIND. **11.6** Applicability. Section 11, excluding 11.3 above, applies only to Enterprise Licenses fully paid for by Customer and not to Free Licenses. #### 12. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COUCHBASE PARTIES BE LIABLE TO CUSTOMER OR TO ANY THIRD PARTY FOR: (A) ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES; OR (B) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR PROFESSIONAL SERVICES ARISING OUT OF OR IN ANY WAY RELATING TO THIS AGREEMENT, OR THE USE OF OR INABILITY TO USE THE SOFTWARE, DOCUMENTATION OR THE PROFESSIONAL SERVICES; OR (C) DAMAGES OR OTHER LOSSES FOR LOSS OF USE, LOSS OF BUSINESS, LOSS OF GOODWILL, WORK STOPPAGE, LOST PROFITS, LOSS OF DATA, COMPUTER FAILURE OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES EVEN IF ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COUCHBASE PARTIES’ AGGREGATE LIABILITY TO CUSTOMER, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, EXCEED THE TOTAL AMOUNT OF FEES PAID OR DUE AND OWING UNDER THE APPLICABLE ORDER(S) BY CUSTOMER TO COUCHBASE THAT ARE ATTRIBUTABLE TO THE ORDER GIVING RISE TO THE LIABILITY IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE ACT OR OMISSION FIRST GIVING RISE TO THE LIABILITY. The parties expressly acknowledge and agree that Couchbase has set its prices and entered into this Agreement in reliance upon the limitations of liability specified herein, which allocate the risk between Couchbase and Customer and form a basis of the bargain between the parties. #### 13. Term and Termination. **13.1** This Agreement is effective as of the date of Customer’s acceptance of this Agreement (the “**Effective Date**”) and will continue until: (i) Customer ceases all use of the Software, or (ii) ninety (90) days after all of Customer’s active Orders hereunder have expired whether either party gives notice or not, or (iii) either party terminates this Agreement as set forth in this Section, provided that the parties’ rights and obligations under the provisions listed in Section 13.4 shall survive any termination for all of the foregoing subsections (i) through (iii). This Agreement shall govern: (i) Customer’s Free Licenses and/or Enterprise Licenses whether Customer has entered into an Order or not, (ii) Orders that reference this Agreement, and (iii) any POs submitted by Customer as set forth in Section 7.4. The Subscription Term for each Order shall commence and have the duration as set forth in the applicable Order. **13.2** Subject to Couchbase’s rights under Section 3 above, either party may terminate the applicable Order, if the other party materially breaches its obligations thereunder and, where such breach is curable, such breach remains uncured for thirty (30) days following written notice of the breach. Customer’s obligation to make a payment of any outstanding, unpaid fees for any Enterprise License shall survive termination or expiration of an Order or this Agreement. **13.3** Upon termination or expiration of all active Orders, any Enterprise Licenses without an Order, and/or this Agreement, Customer will (i) promptly pay any outstanding fees accrued for any Enterprise Licenses or as determined under Section 8 hereof, (ii) promptly return or destroy the Documentation (except as explicitly permitted to be retained by Customer in an Order) and all copies and portions thereof, in all forms and types of media, and (iii) uninstall the Software as described in the then-current Couchbase uninstallation instructions (located [https://docs.couchbase.com/server/current/install/install-uninstalling.html](https://docs.couchbase.com/server/current/install/install-uninstalling.html)). Upon request, Customer shall provide written certification signed by an officer of Customer of cessation of use and destruction as set forth herein within five (5) calendar days of request. **13.4** The following sections will survive termination or expiration of any Order and/or this Agreement: Section 2.3 (Tools, Connectors, and Third Party Products), Sections 3 (Customer Responsibilities), 5 (Proprietary Rights), 7 (Fees), 8 (Records Retention and Audit), 9 (Confidentiality), 10 (Disclaimer of Warranty), 11 (Indemnification of Third-Party Claims), 12 (Limitation of Liability), 13 (Term and Termination), and 14 (General). #### 14. General. **14.1** Neither party shall be liable for any delay or failure in performance (except for any payment obligations by Customer) due to causes beyond its reasonable control. **14.2** Customer agrees that Couchbase may include the Customer’s name and logo in client lists that Couchbase may publish for promotional purposes from time to time and grants Couchbase a limited license to its trademark solely for this purpose, provided that Couchbase complies with Customer’s branding guidelines. **14.3** Customer may not assign or transfer its rights or obligations under this Agreement or an Order, in whole or in part, by operation of law or otherwise, without Couchbase’s prior written consent. Any attempt to assign or otherwise transfer this Agreement or an Order without such consent will be null and of no effect. Subject to the foregoing, this Agreement will bind and inure to the benefit of each party’s successors and permitted assigns. **14.4** If for any reason a court of competent jurisdiction finds any provision of this Agreement invalid or unenforceable, that provision of this Agreement will be enforced to the maximum extent permissible and the other provisions of this Agreement will remain in full force and effect. The failure by either party to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision. All waivers must be in writing and signed by both parties. **14.5** Any notice or communication provided by Couchbase under this Agreement may be provided by posting a notice on the Couchbase website, or by mail or email to the relevant address associated with Customer’s account, if available. Any notice or communication provided by Customer to Couchbase under this Agreement shall be provided to Couchbase by certified mail, return receipt requested, to Couchbase, Inc., Attn: Legal Dept, 3250 Olcott Street, Santa Clara, CA 95054, United States, with a copy emailed to [legal@couchbase.com](mailto:legal@couchbase.com). **14.6** This Agreement shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of law rules. The parties expressly agree that the UN Convention for the International Sale of Goods will not apply. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in Santa Clara County, California and the parties hereby irrevocably consent to the personal jurisdiction and venue therein. Except as otherwise set forth in this Agreement, Couchbase may modify this Agreement (including the Support terms) at any time by (i) posting a revised version on the Couchbase website or (ii) by otherwise notifying Customer in accordance with Section 14.5, and by continuing to use the Software after the effective date of any such modifications to this Agreement, Customer agrees to be bound by this Agreement, as modified. The date Couchbase last modified this Agreement is set forth at the end of this Agreement. Notwithstanding the foregoing, any Orders placed under this version of the Agreement may only be modified by a mutually signed amendment by the parties. **14.7** This Agreement incorporates the Privacy Notice by reference, and together with each Order constitute the entire agreement and understanding of the parties and supersedes all prior or contemporaneous oral or written agreements regarding the subject matter hereof, including any agreement on confidentiality previously executed by the parties. Furthermore, no additional or conflicting terms set forth on any other document shall have any force or effect and are hereby rejected unless expressly agreed upon by the parties’ duly authorized representatives in writing. To the extent that any terms and conditions set forth in an Order conflict with the terms of this Agreement, the applicable terms of the Order shall prevail. **14.8** Except as expressly set forth in this Agreement, the exercise by either party of any of its remedies under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise. **14.9** The parties to this Agreement are independent contractors and this Agreement will not establish any relationship of partnership, joint venture, employment, franchise, or agency between the parties. **14.10** Neither party will have the power to bind the other or incur obligations on the other’s behalf without the other’s prior written consent. **14.11** Customer has not relied on the availability of any future version of the Software or any future product in making its decision to enter into this Agreement. **14.12** This Agreement may be executed in any number of counterparts, each of which shall be deemed an original, but all of which together shall constitute one instrument. Signatures transmitted electronically or by facsimile shall be deemed original signatures. **14.13** This Agreement is applicable both to use of the Software without a signed Order, but also to use of the Software pursuant to any Order signed by You or Customer. **IMPORTANT CLARIFICATION:  From time to time, Couchbase may release versions of the Software and/or certain features that are not generally available (the “Non-GA Offering”), including test, alpha, beta, trial, pre-production, preview and/or developer preview versions or features. If Customer uses any Non-GA Offering, then the same terms and conditions of the “Free Licenses” under the Agreement above shall apply, subject to the modifications below.** ##### Non-GA Offering Supplemental Terms For any Non-GA Offering, the definition of Software in Section 1 of the Agreement shall be replaced by the following and all references to “Software” in the applicable provisions shall refer to the below instead: **“Software”** means the applicable Couchbase product, including any Non-GA Offering, either (i) as reflected in an Order or (ii) as otherwise made available to Customer under this Agreement. Section 2.1 of the Agreement shall be replaced in its entirety by the following: Section 2.1. **License Grant**. Subject to Customer’s compliance with the terms and conditions of this Agreement and the Documentation, Couchbase hereby grants to Customer a revocable, non-exclusive, non-transferable, non-sublicensable, royalty-free, non-fee bearing limited license to install and use the Non-GA Offering of the Software only for Customer’s own internal non-production use for the purpose of evaluation and development, if applicable (the “**Non-GA Offering License**”). By accepting an invitation to install or use, or by installing or using the Non-GA Offering, Customer acknowledges and agrees that (i) it has relied upon its own skill and judgment in electing to use such Non-GA Offering in its sole discretion, (ii) the Non-GA Offering may not work correctly or in the same way the final version may work and is offered exclusive of any warranty (as described in Section 10 of the Agreement) or service level agreement, (iii) the license granted to Customer with respect to the Non-GA Offering is revocable and terminable at any time in Couchbase’s sole and absolute discretion, (iv) Couchbase may change, withdraw or discontinue the Non-GA Offering at any time without notice and is under no obligation to make such generally available, and (v) Couchbase is not obligated to provide any services or support, including Support, Professional Services, updates, patches, enhancements, or fixes (either in the form of descriptions in the Documentation or on the Couchbase website or otherwise). Couchbase may use any data, feedback or information that Customer makes available to Couchbase or that Couchbase derives or generates from Customer’s use of the Non-GA Offering (“**Feedback**”), and Customer hereby irrevocably assigns to Couchbase all right, title, and interest in such Feedback. Customer agrees to the restrictions generally applicable to the Free Licenses and Software, as applicable, under this Agreement and any additional requirements set forth by Couchbase in writing (whether in the Documentation or otherwise) regarding any particular Non-GA Offering. For the avoidance of doubt, Customer shall not use any Non-GA Offering in production under any circumstance. Section 12 of the Agreement shall be replaced by the following: 12. **Limitation of Liability**. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COUCHBASE PARTIES BE LIABLE TO CUSTOMER OR TO ANY THIRD PARTY FOR: (A) ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES; OR (B) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR PROFESSIONAL SERVICES ARISING OUT OF OR IN ANY WAY RELATING TO THIS AGREEMENT, OR THE USE OF OR INABILITY TO USE THE SOFTWARE, DOCUMENTATION OR THE PROFESSIONAL SERVICES; OR (C) DAMAGES OR OTHER LOSSES FOR LOSS OF USE, LOSS OF BUSINESS, LOSS OF GOODWILL, WORK STOPPAGE, LOST PROFITS, LOSS OF DATA, COMPUTER FAILURE OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES EVEN IF ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COUCHBASE PARTIES’ AGGREGATE LIABILITY TO CUSTOMER, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY EXCEED ONE HUNDRED DOLLARS (US $100). The parties expressly acknowledge and agree that Couchbase has set its prices and entered into this Agreement in reliance upon the limitations of liability specified herein, which allocate the risk between Couchbase and Customer and form a basis of the bargain between the parties. Section 13.1 of the Agreement shall be replaced by the following: 13.1 This Agreement is effective as of the date of Customer’s acceptance of this Agreement and will continue until: (i) Customer ceases to use the Non-GA Offering and/or the Non-GA Offering License, (ii) the Non-GA Offering becomes generally available (in which case the terms of the Free License or the Enterprise License (with or without an Order), as applicable, shall automatically apply to Customer’s use of the Software), (iii) Couchbase discontinues and terminates the Non-GA Offering and/or Non-GA Offering Licenses, in its sole discretion, or (iv) either party terminates this Agreement as set forth in this Section, provided that the parties’ rights and obligations of the provisions listed in Section 13.4 shall survive any termination. If you have any questions regarding this Agreement, please contact us at [legal@couchbase.com](mailto:legal@couchbase.com). **Product License:** 20230213 ##### Exhibit A Additional Terms and Conditions for Couchbase Components and Third Party Products Couchbase Component: Connector to Tableau Software, LLC` Additional Terms and Conditions: [www.couchbase.com/toollicenses/tableau](https://www.couchbase.com/toollicenses/tableau/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase’s Code of Conduct For Partners and Suppliers URL: https://www.couchbase.com/code-of-conduct-for-partners-suppliers/ ## Couchbase’s Code of Conduct For Partners and Suppliers  **1. Background ** Couchbase, Inc. and its subsidiaries (collectively “Couchbase”) are committed to upholding the highest standards of business conduct and ethics and conducting all activities in accordance with applicable laws as well as our most fundamental shared values. Couchbase expects its partners, contractors, vendors, suppliers, agents and other intermediaries, and their respective employees and affiliates, (collectively, “Suppliers” or “you”) to maintain these values. This Code of Conduct (the “Code”) describes the policies and standards by which Couchbase requires its Suppliers to conduct business. This Code is not intended to cover every possible situation that may give rise to an ethical or legal concern, but is intended to promote: - ethical behavior, fair dealing and workplace conduct; - the deterrence of wrong doing; - fair and accurate financial reporting; - compliance with applicable laws, rules and regulations; and - the prompt reporting of violations of this Code, as set forth in this Code. Suppliers are expected to review, understand and comply with the policies set forth in this Code. The Code should be viewed as the minimum standards that we expect from our partner and supplier community and is not intended in any way to lessen your contractual obligations with Couchbase. Should you have any questions about the content of the Code, please direct your query to: [Legal@couchbase.com](mailto:Legal@couchbase.com). **2. Ethical Behavior, Fair Dealing and Workplace Conduct** Couchbase’s reputation for integrity is its most valuable asset and is directly related to the conduct of its team members, as well as its Supplier community. Suppliers should ensure that their employees never use their position with their companies, or any of its customers, for private gain, to advance personal interests or to obtain favors or benefits for themselves, members of their family or any other individual, corporation or business entity. Couchbase adheres to the highest legal and ethical standards, and conducts business in strict observance of both the letter and spirit of all applicable laws. Our team members, our Suppliers and our customers have the right to respectful treatment. Couchbase will not tolerate discrimination, harassment or victimization in the workplace and expects all Suppliers to provide the same commitment. **3. Confidentiality, Protection of Assets** In the course of Suppliers engagement with Couchbase, Suppliers may have access to trade secrets or similarly protected proprietary or confidential information regarding Couchbase’s business (such as, but not limited to, financial data, research and development, marketing, business plans or strategies, suppliers, business partners or customers). Suppliers have a responsibility to prevent revealing or divulging any such information unless it is necessary to do so in the performance of Supplier’s contractual obligations or as required by law. Access to, or disclosure of, confidential information should be on a "need-to-know" basis and expressly authorized by Couchbase. Any breach of this provision will not be tolerated, and legal action may be taken by Couchbase. Suppliers should endeavor to protect Couchbase’s assets (including data, systems, and equipment) to which Supplier has access and ensure their intended and authorized use. Any suspected incident of fraud or theft should be reported immediately to Couchbase’s legal team at [Legal@couchbase.com](mailto:Legal@couchbase.com) for investigation. **4. Conflicts of Interest** Couchbase expects all Suppliers to conduct themselves and business in a manner that reflects the highest standards of integrity and ethical conduct, in accordance with all federal, state, and local laws and regulations. This includes avoiding real and potential conflicts of interests. Suppliers should avoid situations that might impair, or even appear to impair, their ability to make objective and fair decisions when working with Couchbase. Suppliers are expected to use good judgment, to adhere to high ethical standards, and to avoid situations that create an actual or potential conflict between Supplier’s interests, and the interests of Couchbase. Suppliers may give and accept common courtesy items that are appropriate and modest, associated with customary business practices and for a legitimate business purpose. However, Suppliers must not give, seek or accept for themselves or others any gifts, favors, entertainment, or payments where doing so would create a conflict of interest or violate US or applicable local laws.  Suppliers should not give or accept gifts with an intent to influence Couchbase customers, prospects, employees or representatives or to obtain an improper business advantage, or in exchange for favors or benefits.    **5. Compliance with Laws and Regulations** Couchbase expects Suppliers to obey applicable laws and governmental regulations that are applicable to its activities.  This includes, but is not limited to, compliance with the following: - Anti-money laundering laws - Fair competition laws and laws prohibiting restraints of trade and other unfair trade practices, - U.S. embargoes, export controls and anti-boycott laws, - Anti-bribery and anti-corruption laws, - Applicable securities laws, - Laws prohibiting the unauthorized use, reproduction or distribution of any third party’s trade secrets, copyrighted information or confidential information, - Applicable environmental laws, - Applicable labor law and regulation to promote a safe and healthy work environment that is free from unlawful discrimination, harassment or retaliation, - Laws prohibiting forced labor, slavery, human trafficking and other human rights violations, and - Laws protecting the reasonable privacy expectations of customers, partners, suppliers, visitors to our website, and employees. Some of the above topics may be covered in more detail in this Code, but Suppliers should be knowledgeable about specific laws and regulations that apply to its business and operations. If a law conflicts with a policy in this Code, Supplier must comply with the law. **Anti-Bribery & Anti-Corruption Laws** Couchbase is committed to conducting its business ethically and in compliance with all applicable anti-corruption laws and regulations, including the U.S. Foreign Corrupt Practices Act, the United Kingdom Bribery Act, the United States Travel Act, the OECD Anti-Bribery Convention, and similar laws in other countries that prohibit improper payments to obtain a business advantage (collectively, “Anti-Corruption Laws”). Each Supplier has a personal responsibility and obligation to conduct business activities ethically and in compliance with all Anti-Corruption Laws and applicable portions of Couchbase’s Anti-Bribery and Anti-Corruption Policy. Failure to do so may result in termination of a Supplier’s relationship with Couchbase. **Human Rights and Labor Law** All Suppliers must comply with applicable human rights and labor laws in the jurisdictions in which they operate, including modern slavery laws and health and safety rules and regulations. In addition, Suppliers should have robust means of ensuring that their subcontractors also comply. **Data Privacy Laws** Suppliers must ensure that their control and processing of personal information is in accordance with, and their information systems comply with, applicable data protection laws and regulations. Suppliers are also expected to have a privacy policy setting out how Supplier handles personal information. **Antitrust Laws** Couchbase is committed to fair and open competition and the fostering of a competitive marketplace. Antitrust laws are designed to promote a free and open marketplace by prohibiting activities that restrain trade such as anti-competitive agreements or collusion among competitors. Suppliers have a responsibility to comply with these laws in every region where they operate and to avoid even the appearance of unfair competition. The following are some examples of prohibited activities under antitrust laws: - Discussing or agreeing on prices with competitors; - Orchestrating bids with competitors or directing contracts to certain bidders i.e., bid rigging; - Allocating or splitting up customers or markets with competitors; and/or - Agreeing with competitors to boycott a partner, supplier or customer. Illegal agreements under antitrust laws do not have to be signed contracts and may be as simple as informal “handshake” understandings between parties. **Failing to comply with antitrust laws could result in large fines and even criminal liability for you and/or Couchbase. The laws governing this area are complex and you should seek legal counsel immediately should any questions arise.** **Insider Trading Laws** Under federal and state securities laws, it is illegal to trade in the securities of a company while in possession of material nonpublic information about that company. Suppliers may have knowledge of specific confidential information that is not disclosed outside of Couchbase which will constitute material nonpublic information, trading in the Couchbase’s securities, or in the securities of those companies with which Couchbase does business, by Suppliers, or persons to whom Suppliers may provide material nonpublic information to, could constitute insider trading, violating the law. It is your responsibility to comply with these laws and not to share material nonpublic information. **Export Regulations** Suppliers shall comply with all international and domestic export and economic sanctions laws or regulations applicable to their business and during the course of their engagement with Couchbase. **6. Financial Integrity, Records and Accounting** Suppliers are responsible for the accurate and complete reporting of financial information with respect to the provision of goods or services to Couchbase.  Financial information submitted to Couchbase, government agencies or the general public must be full, fair, accurate, timely and understandable.  All agreements with Couchbase should be in writing and executed by a Supplier representative with appropriate authority. **7. Compliance with the Code** If a Supplier is aware of a suspected or actual violation of this Code, the Supplier should report it to Couchbase by emailing: [Legal@couchbase.com](mailto:Legal@couchbase.com). In such circumstances, the Supplier should provide a specific description of the violation that it believes has occurred, including any information the Supplier has about the persons involved and the time of the violation. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Couchbase’s News Room URL: https://www.couchbase.com/news-and-press-releases/ ## Couchbase’s News Room --- ### Customers URL: https://www.couchbase.com/customers/ ## Join Couchbase’s Customers Today Discover how organizations use Couchbase to power their modern applications [Contact Us](https://www.couchbase.com/contact/) [Try free](https://cloud.couchbase.com/sign-up)  ### Trusted by the world's largest companies - https://www.couchbase.com/customers/amadeus/ - https://www.couchbase.com/customers/cisco/ - https://www.couchbase.com/customers/comcast/ - https://www.couchbase.com/customers/directv/ - https://www.couchbase.com/customers/dominos/ - https://www.couchbase.com/customers/fico/ - https://www.couchbase.com/customers/pepsico/ - https://www.couchbase.com/customers/pge/ - https://www.couchbase.com/customers/quantic/ - https://www.couchbase.com/customers/viber/ - https://www.couchbase.com/customers/sky/ - https://www.couchbase.com/customers/tesco/ - https://www.couchbase.com/customers/tommy-hilfiger/ - https://www.couchbase.com/customers/turk-telekom/ - https://www.couchbase.com/customers/united-airlines/ - https://www.couchbase.com/blog/couchbase-customer-spotlight-series-ups/ - https://www.couchbase.com/customers/verizon/ - https://www.couchbase.com/customers/wallbid/ - https://www.couchbase.com/customers/wells-fargo/ ### Customer in the spotlight See how companies across all industries modernize their applications with unmatched versatility, performance, and scalability. -  ### Giving business users next-gen technology to optimize supply chains [Read the case study](https://www.couchbase.com/customers/swarm-engineering/) -  ### All-in on Couchbase for increased performance and scalability [Read the case study](https://www.couchbase.com/customers/paddy-power-betfair/) -  ### Quantic achieves 50% faster querying with Couchbase Capella [Read the case study](https://www.couchbase.com/customers/quantic/)  PRODUCT ### Get hands-on with Capella in just a few clicks, test drive free for 30 days [Start My Free Trial](https://cloud.couchbase.com/sign-up/) ### Couchbase Customers -   > “With less than half the servers, we’re able to increase performance and gain a much better, scalable architecture.” > **Amir Ish-Shalom**, Sr Director of Operations and Chief Architect, Viber 15 billion calling and messaging events per day 60% reduction in number of total servers [Read Customer Story](https://www.couchbase.com/customers/viber/) [See all stories](https://www.couchbase.com/resources/?content=customer_usecases) -   > “We found that the replication technology across data centers for Couchbase was superior, especially for the large workloads.” > **Claus Moldt**, CIO, FICO <1 ms response times 24X365 application uptime [Read Customer Story](https://www.couchbase.com/customers/fico/) [See all stories](https://www.couchbase.com/resources/?content=customer_usecases) -   > “With Capella, millions of players are able to use the devices of their choice without losing profile data even when network connectivity is unreliable.” > **Lars Schmeller**, Team Lead, Lotum 800 million downloads worldwide 10+ million monthly active users [Read Customer Story](https://www.couchbase.com/customers/lotum/) [See all stories](https://www.couchbase.com/resources/?content=customer_usecases) ### Explore related resources Learn more about how customers are using Couchbase to quickly and affordably build always-on apps to deliver premium experiences to their customers. -  BLOG #### Couchbase customers improve performance while dramatically reducing TCO [Read the blog](https://www.couchbase.com/blog/couchbase-customers-performance-reduce-tco/%20) -  Ebook #### 10 common NoSQL use cases for modern applications [Read the e-book](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf%20) -  BLOG #### How NoSQL powers personalized experiences for customers [Read the blog](https://www.couchbase.com/blog/how-nosql-powers-personalized-experiences/%20) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Database Concepts URL: https://www.couchbase.com/resources/concepts/ ## Database Concepts The content in this hub will educate you about topics relating to NoSQL databases, cloud computing, AI, and more. [Try Free](https://cloud.couchbase.com/sign-up?ref=web-capella) ### Explore Couchbase Concepts --- ### DynamoDB URL: https://www.couchbase.com/comparing-couchbase-vs-dynamodb/ ## Compare Couchbase to DynamoDB™ Customers are switching to Couchbase for performance, price, ease of use, and versatility [Read The Whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/DynamoDB_Users_WP.pdf)  WHITEPAPER ### See how DynamoDB and Capella compare in the DBaaS performance report [Get It Now](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) CHALLENGES ### Critical DynamoDB pitfalls that Couchbase overcomes With Amazon DynamoDB, you're locked into the AWS platform with high and unpredictable costs. Support is lacking for mobile and edge applications. And scaling is expensive and cripples performance. - Challenge #1 ### High and unpredictable operating costs DynamoDB quickly becomes an expensive platform for data management as a project grows. - CHALLENGE #2 ### Lack of multi-purpose versatility DynamoDB is a key-value database. You pay extra for caching, search, eventing, analytics, and mobile. - CHALLENGE #3 ### Limited performance at scale DynamoDB runs into crippling performance issues when pushed to scale. - CHALLENGE #4 ### Mobile and edge computing DynamoDB doesn’t have an embedded database or support for enterprise mobile and edge applications. FEATURES ### Couchbase is faster and a better value than DynamoDB What's includedFast key-value accessJSON document supportBuilt-in cachingRow/document size limitUnlimited table sizeUnlimited global secondary indexesSQL-friendly languageSQL joins and group byFull-text searchUnlimited regional data replicationTunable scaling of data access services (MDS)Mobile database and syncCross-cloud and on-premises deploymentLow TCOCouchbase20MB per documentDynamoDBLimitedDAX is extra cost400 KB per row10TB max20 per table10TB per regionServerless CUSTOMERS ### What customers are saying  -  -    > "We produce more data on a single MedallionClass cruise than would have been created in history. All that intelligence is invested back into the guest experience." > **John Padgett**, President, Carnival Corporation 100 vessels across 10 cruise lines 5,000+ passengers aboard the ships [Read Customer Story](https://www.couchbase.com/customers/carnival/) [See all stories](https://www.couchbase.com/customers/)  > “For us to set up a resilient implementation of Couchbase, it took us minutes. We stood up three servers, balanced the load, and instantly we were resilient.” > **Robert Lawrence**, Product Owner of Digital Catalysts Platforms, PG&E 20,000 employees 16 million customers [Read Customer Story](https://www.couchbase.com/customers/pge/) [See all stories](https://www.couchbase.com/customers/) ### From DynamoDB to Couchbase: Know Why? Couchbase excels over DynamoDB: Caching, JSON, SQL++, DBaaS, Mobile Sync, & more. [Why Couchbase](https://docs.couchbase.com/server/current/introduction/why-couchbase.html) Resources ### Learn more about how Couchbase compares to DynamoDB -  WHITEPAPER #### Altoros report: 2023 NoSQL DBaaS performance: Couchbase Capella vs. Amazon DynamoDB [Read now](https://info.couchbase.com/rs/302-GJY-034/images/2023-NoSQL-DBaaS_Couchbase-Capella-Amazon-DynamoDB.pdf) -  REPORT #### Executive summary: Altoros benchmark study – DynamoDB [Read now](https://info.couchbase.com/rs/302-GJY-034/images/Executive-Summary-Altoros-Benchmark-Study-DynamoDB.pdf) -  WHITEPAPER #### DynamoDB users: Why switching to Couchbase will save you time and money [Read now](https://info.couchbase.com/rs/302-GJY-034/images/DynamoDB_Users_WP.pdf) [See All Resources](https://www.couchbase.com/resources?content=customer_usecases) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Ecosystem Cloud page URL: https://www.couchbase.com/ecosystem/cloud ## Couchbase Cloud Partners: AWS, Azure, and Google Cloud Couchbase is a cloud database platform that enables AI-driven applications, supporting native JSON, SQL queries, and cross data center replication. It ensures business continuity by efficiently scaling during peak demand, enforces data governance across regions, and accelerates time to market. [Get Started](https://www.couchbase.com/downloads/)  -  eBook ### Migrating to the cloud with Couchbase and AWS [Get the eBook](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase%20WMP%20ebook_FINAL%20%283%29.pdf?version=0) ### Couchbase + cloud partners: faster, smarter, scalable Couchbase is a NoSQL Database-as-a-Service that works seamlessly with AWS, Azure, and Google Cloud to deliver unmatched versatility, performance, and scalability. Our memory-first architecture ensures real-time data management for mobile AI applications, while our cloud partners offer the global infrastructure, security, and compliance needed for your business to thrive. Whether you’re deploying Couchbase Capella™ AI Data plane or integrating with cloud-native tools, Couchbase empowers you to innovate at scale. ### Real-time scalability Couchbase handles massive data and traffic without compromising performance so you can meet demand without delay on AWS, Azure, and Google Cloud. ### Seamless global performance Ensure consistent, accessible data worldwide. Deploy multi-region solutions with AWS, Azure, and Google Cloud for unmatched availability and performance. ### Secure data compliance Protect sensitive data and ensure safety and compliance with Couchbase's encryption and access controls and the robust security of AWS, Azure, and Google Cloud. ### Simplified cloud integration Couchbase integrates seamlessly with cloud-native tools like AWS, Azure, and Google Cloud, enabling unified workflows and actionable insights across your infrastructure. ### Better together: Couchbase and the cloud With Couchbase’s powerful NoSQL platform plus the robust infrastructure of our cloud partners, you can optimize development, cost, performance, and search. - ### Accelerated development Speed up time to market by letting developers focus on building great apps instead of managing infrastructure or multiple databases. - ### Cost efficiency Optimize costs and reduce total cost of ownership (TCO) with pay-as-you-go cloud models and Couchbase’s high-performance architecture. - ### Real-time data handling Deliver sub-millisecond performance across all your applications, whether you're using Couchbase on AWS, Azure, or Google Cloud. - ### Vector and hybrid search Use flexible, powerful search to gain insights, make data-driven decisions, and build adaptive intelligent applications for evolving needs. ### Amazon Web Services Couchbase Capella on AWS solves enterprise app developers' biggest pain points, revolutionizing business operations with seamless integration into AWS solutions. By optimizing application performance from the cloud to the edge and leveraging AWS capabilities like Elastic Compute Cloud (EC2), Elastic Block Store (EBS), and Simple Storage Service (S3), Couchbase ensures high availability and data-driven decision-making. Combined with Amazon Bedrock, Couchbase and AWS deliver an end-to-end platform for building high-performance RAG applications effortlessly. [Best practices for deploying Couchbase on AWS](https://docs.couchbase.com/server/current/cloud/couchbase-cloud-deployment.html#aws-best-practices) [Deploy Couchbase Sync Gateway using AWS marketplace](https://docs.couchbase.com/server/current/cloud/couchbase-aws-marketplace.html) [Go to AWS marketplace](https://aws.amazon.com/marketplace/seller-profile?id=1a064a14-5ac2-4980-9167-15746aabde72)   ### Microsoft Azure Couchbase Capella on Azure empowers enterprise app developers by simplifying the management of NoSQL databases and streamlining workflows through integration with Azure services. This partnership boosts application performance from the cloud to the edge, leveraging Azure features like Azure Arc, availability zones, and Azure Front Door to ensure seamless scalability, high availability, and actionable insights for modern businesses. [Best practices for deploying Couchbase on Azure](https://docs.couchbase.com/server/current/cloud/couchbase-azure-best-practices.html) [How to deploy Couchbase on Azure](https://docs.couchbase.com/server/current/cloud/couchbase-azure-marketplace.html) [Go to Azure marketplace](https://azuremarketplace.microsoft.com/en-us/marketplace/apps/couchbase.couchbase-enterprise) ### Google Cloud Couchbase Capella and Google Cloud enable organizations to build and deploy modern data-intensive applications that deliver exceptional user experiences with advanced AI-powered capabilities. Businesses can sync data in real time online and offline with ultra-low latency, all while leveraging the scalability, reliability, and advanced capabilities of Google Cloud's infrastructure. [Best practices for deploying Couchbase on GCP](https://docs.couchbase.com/server/current/cloud/couchbase-gcp-best-practices.html) [How to deploy Couchbase on GCP](https://docs.couchbase.com/server/current/cloud/couchbase-gcp-cloud-launcher.html) [Go the the Google Cloud marketplace](https://console.cloud.google.com/marketplace/product/couchbase-public/couchbase-capella-database-as-a-service?pli=1)  ### What customers are saying -   > “Couchbase is easy to manage.You can effortlessly scale horizontally or build additional machines. We don’t have to do anything additional.” > **Jesus de los Bueis, **Software Development Manager, Carrefour 20x operations per second -   > “Couchbase is a trifecta of value. We get more features, save time, and spend less money all at once.” > **Philip Lupercio, **VP of Technology, BroadJump 50% reduction in overall storage needs 500% improvement in query performance [Read Customer Story](https://www.couchbase.com/customers/broadjump/) [See all stories](https://www.couchbase.com/customers/) -   > “With Couchbase, we’re now able to handle hundreds of thousands of ops per second – an order of magnitude more than our previous solution.” > **Amir Ish-Shalom,** Senior Director of Operations and Chief Architect, Viber 15B events per day 60% reduction in number of total servers [Read Customer Story](https://www.couchbase.com/customers/viber/) [See all stories](https://www.couchbase.com/customers/) ### Use Capella for free today Try some sample code, explore tools, and play with free datasets. [Try Free](https://cloud.couchbase.com/sign-up) ### Explore related resources -  eBook #### Migrating to the cloud with Couchbase and AWS [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase%20WMP%20ebook_FINAL%20%283%29.pdf?version=0) -  eBook #### Bring database performance and flexibility to your apps with AWS and Couchbase Capella [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook%20for%20Developers%20Final%20Single%20CTA.pdf?version=0) -  Video #### Couchbase for Edge Computing Watch video [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Energy & Utilities URL: https://www.couchbase.com/use-cases/energy-and-utilities/ INDUSTRIES: ENERGY & UTILITIES ## NoSQL Database for Energy and Utilities Couchbase delivers scalable, offline-first NoSQL database solutions tailored for energy and utilities companies operating in the field or across remote regions. Empower your teams with real-time data access, mobile resilience, and low-latency performance, anytime, anywhere. [Read FICO's Story](https://www.couchbase.com/customers/pge/) [Download datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase-Capella-Energy-Datasheet.pdf)  CHALLENGE + IMPACT ### Offline-first apps that deliver a single view Giving employees access to business applications, even in remote locations with poor network connectivity, is critical for energy and utilities companies. Add to that the need to consolidate data from multiple systems, including legacy infrastructure, and you have a complex set of data management issues that need to be solved with a scalable NoSQL database for utilities. - ### Data volume and scalability Databases need to efficiently handle the high ingestion rates and storage requirements for time-series data, especially in smart grid applications with real-time energy monitoring. - ### Real-time processing and analytics Need to support real-time utility data processing and analysis to enable timely decision-making in the field. - ### Data security and privacy protection Must address security concerns, protect data privacy, and implement robust access controls to prevent breaches across mobile databases for energy field teams. WHY COUCHBASE ### NoSQL DBaaS for energy and utilities Key features for why energy and utilities customers choose [Couchbase’s NoSQL database solution](https://www.couchbase.com/products/capella/) for their mission-critical applications, including real-time analytics for utility operations and mobile-first capabilities. ### Availability and disaster recovery Couchbase provides built-in high availability and flexible replication capabilities that supports disaster recovery. [Explore disaster recovery](https://www.couchbase.com/products/xdcr/) ### Integrated mobile capabilities [Couchbase Mobile](https://www.couchbase.com/products/mobile/) extends apps from the cloud to the edge with an embedded NoSQL database and a web gateway for data sync. [Extend your mobile platform](https://www.couchbase.com/products/mobile/) ### Easier, more affordable scalability Couchbase’s network-centric architecture allows the database to be easily extended while maintaining performance at scale. [Get the details on scalability](https://www.couchbase.com/resources/concepts/database-scalability/) ### Better performance Couchbase’s [in-memory and distributed architecture](https://www.couchbase.com/developers/architecture/) consistently delivers the sub-millisecond responsiveness that users need. [Compare NoSQL databases](https://www.couchbase.com/nosql-database-cloud-comparison/) ### Lower costs, faster time to market Couchbase drives the flexibility and increased operational efficiency you need to keep up with constantly changing data. [Get full-text search](https://www.couchbase.com/products/full-text-search/) ### Enable operational analytics [Capella Columnar](https://www.couchbase.com/products/analytics/), the analytics service in Couchbase, reduces the time to insight on operational data and simplifies analytical data pipelines. [Optimize your analytics](https://www.couchbase.com/products/analytics/) ### Use Capella for free today Try some sample code, explore tools, and play with free datasets. [Try Free](https://cloud.couchbase.com/) CUSTOMERS ### Customer testimonials related to energy & utilities  -  -  -    > “To set up a resilient implementation of Couchbase, it took us minutes. We stood up three servers, balanced the load, and instantly we were resilient.” > **Robert Lawrence**, Product Owner of Digital Catalysts Platforms, PG&E 16 million customers 70,000+ square mile service area [Read Customer Story](https://www.couchbase.com/customers/pge/) [See all stories](https://www.couchbase.com/customers/)  > “Couchbase Capella aligns perfectly with this strategy – delivering a scalable, powerful database solution at compelling price-performance.” > **Titu Joseph Rajan**, Head of Integration, Centrica 10+ million customers 7,000 field engineers [Read Press Release](https://www.couchbase.com/press-releases/centrica-powers-crucial-engineering-services-for-millions-of-customers-with-couchbase-capella/) [See all stories](https://www.couchbase.com/customers/)  > “With Couchbase, we can concentrate on delivering innovative user experiences that meet our customers’ evolving needs.” > **Krishna Kunam**, Chief Technology Officer, GroundHog [Read Customer Story](https://www.couchbase.com/customers/groundhogapps/) [See all stories](https://www.couchbase.com/customers/) ### Explore related resources -  DATASHEET #### Couchbase Capella for energy [Read the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase-Capella-Energy-Datasheet.pdf) -  WHITEPAPER #### Altoros benchmark: Compare Couchbase Capella and MongoDB™Atlas [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Enterprise Master Subscription Agreement URL: https://www.couchbase.com/enterprise-terms/ ## Enterprise Master Subscription Agreement  ### Enterprise Master Subscription Agreement This Enterprise Master Subscription Agreement (**“Agreement”**) is made and entered into by and between Couchbase, Inc. (**“Couchbase”**) and Customer, and sets forth the terms under which Customer may use certain Couchbase software and/or receive certain services under Orders governed by this Agreement. **1. Definitions.** 1.1 Capitalized terms used herein shall have the following definitions: “**Commercial Details**” means the identified products and/or services, quantity (number of Licensed Nodes, Licensed Devices, and/or service entitlements), price, server size, support level, subscription start and end date, and Professional Services description. “**Core**” means the virtual representation of one or more hardware threads. A hardware thread can be either a physical core or a hyper-threaded core. “**Cross-Data Center Replication**” means an asynchronous data replication system, involving replicating active data to multiple, geographically diverse data centers or data repositories. “**Customer**” means the person, legal entity or organization, as applicable, accepting the terms and conditions hereunder and/or entering into an Order that references this Agreement. “**Deployment**” means all Licensed Nodes and Licensed Devices within a particular workload or application. “**Documentation**” means the technical user guides or manuals provided by Couchbase related to the Software. “**Fees**” means any sums, fees or charges specified on an Order or otherwise means any sums, fees or charges specified on an Order or otherwise payable under this Agreement. “**Licensed Device**” means a unique device (such as a mobile device, laptop, or IoT device) that stores data locally using the “Couchbase Lite” product during a rolling thirty (30) day period. “**Licensed Node**” means an instance of the Software running on a server, including a physical server, server blade, virtual machine, software container, or cloud server (whether in a testing, development, production, or other environment). “**Order**” means a transaction document (such as a signed sales quote or statement of work) identifying the applicable Professional Services, Software, number of Licensed Nodes and Licensed Devices, Fees and Subscription Term. “**Privacy Notice**” means the privacy notice located at [www.couchbase.com/privacy-policy](https://www.couchbase.com/privacy-policy/) (and any successor location designated by Couchbase), as may be updated from time to time. “**Professional Services**” means consulting services, training, and other professional services as well as the resulting reports, written materials, or other outputs provided to Customer as part of an engagement as identified in the applicable Order. “**RAM**” or Random Access Memory, means the main memory used to store data for quick access by a computer’s processor. “**Software**” means the applicable Couchbase product (i) as reflected in an Order or (ii) as otherwise made available to Customer under this Agreement. “**Subscription Term**” means the period stated on an Order, if any, during which Customer is licensed to use the Software and Documentation and receive the Professional Services (if applicable) and Support. “**Support**” means the technical support and Software maintenance services (with the right to receive Software updates and upgrades made generally available by Couchbase) as described in the then-current Couchbase support services terms at [www.couchbase.com/support-policy](https://www.couchbase.com/support-policy/). The term **“including”** means including but not limited to. **2. License Grant. ** 2.1 During the Subscription Term, and subject to Customer’s compliance with the terms and conditions of this Agreement, Couchbase grants to Customer a revocable, non-exclusive, non-transferable, non-sublicensable (except as explicitly set forth herein), fee-bearing license to install and use the Software and Documentation only for Customer’s own internal use and limited to the type, size, and number of Licensed Nodes and Licensed Devices paid for by Customer and in accordance with any additional license terms specified in the applicable Order, and for no other purposes whatsoever. Customer’s license is subject to Customer maintaining a current, paid subscription for all use of the Software in all environments (including in all testing, quality assurance, production, backup, and disaster recovery environments); provided that, if a Deployment is used solely for development in a development environment, a paid subscription for such Deployment is only required if Customer requests Support or other services for such Deployment. 2.2 Tools, Connectors, and Third Party Products. The Software may: (i) include certain components developed and owned by Couchbase (“**Couchbase Components**”) which connect to products, components, files, programs, databases, content sources or other materials developed and owned by third parties (“**Third Party Products**”); and (ii) include or be distributed with Third Party Products. Customer’s use of Couchbase Components and Third Party Products may be subject to additional terms and conditions and third party license terms. Further, Third Party Products may be subject to third party licenses provided by such third party or executed between Customer and such third party (in each case, a “**Third Party License**”). Couchbase has not developed or published and does not own, control or license such Third Party Products. Customer shall be solely responsible for (i) its compliance with any such Third Party License in its use of any Third Party Products and (ii) the confidentiality, security, and integrity of any content or data Customer chooses to transfer to any Third Party Products. Couchbase shall have no responsibility or liability whatsoever for the installation, operation or support functionality of, or otherwise related to or arising out of, any Third Party Products, including any loss or compromise of data. **3. ****Customer Responsibilities.** 3.1 Customer shall not (and shall not allow any third party to): - copy or use the Software, Documentation, or any related reports, technologies or services in any manner except as expressly permitted in this Agreement; - use or deploy the Software in excess of the number of Licensed Nodes and Licensed Devices for which Customer has paid the applicable Fees; - use or deploy the Software in excess of the number of Cores and RAM for each Licensed Node for which Customer has paid the applicable Fees; - transfer, sell, rent, lease, lend, distribute, market, commercialize or sublicense the Software, Documentation, or any related reports, technologies or services to any third party, provided that Customer may use the Software in connection with an application made available to Customer’s end users as long as they cannot access the Software directly; - use the Software for providing time-sharing services, service bureau services or as part of an application services provider or as a service offering primarily designed to offer the functionality of the Software; - reverse engineer, disassemble, or decompile the Software (except to the extent such restrictions are prohibited); - alter, modify, enhance or prepare any derivative work from or of the Software and Documentation; - alter or remove any proprietary notices in the Software, Documentation or any related reports, technologies or services; - use or transfer Licensed Nodes and/or Licensed Devices designated to a particular Deployment or project to another or new Deployment or project; or - use the Software, Documentation or any related reports, technologies or services for the purposes of, or publicly display or communicate the results of, benchmarking or competitive analysis of the Software, or developing, using, providing, or supporting products or services competitive to Couchbase. 3.2 Customer understands that the Software, Documentation, and any related technology or services are subject to U.S. export control laws and regulations. Customer shall comply with all applicable laws in connection with its use of the Software, Documentation, Professional Services and Support, including but not limited to applicable international and domestic export controls, including economic sanctions, laws, regulations, or orders that apply to Customer, the Software the Documentation and any related reports, technologies or services (“**Export Laws**”). In furtherance of this obligation, Customer shall ensure that: (a) Customer does not use the Software, technology or services in violation of any Export Laws; and (b) it does not provide access to the Software, technology or services to (i) persons on the U.S. Department of Commerce’s Denied Persons List or Entity List, or the U.S. Treasury Department’s list of Specially Designated Nationals, (ii) military end-users or for military end-use, or (iii) parties engaged in activities directly or indirectly related to the proliferation of weapons of mass destruction. 3.3 If Customer does not comply with the license terms or the foregoing restrictions, Couchbase may (without refund or credit, if applicable, and without prejudice to any other rights or remedies Couchbase may have under this Agreement or at law), at its sole discretion: (i) terminate this Agreement (including all active Orders hereunder) thereby revoking Customer’s license to the Software and Documentation, or (ii) suspend Customer’s license to the Software and Documentation until Customer comes into compliance with such terms and restrictions. 3.4 Customer acknowledges that a breach of its obligations to Couchbase under this Agreement, other than the payment obligations, will result in irreparable and continuing damage for which monetary damages may not be sufficient, and agrees that Couchbase will be entitled to receive in addition to its other rights and remedies hereunder or at law, injunctive and/or other equitable relief. All remedies of Couchbase set forth in this Agreement are cumulative and in addition to, and not in lieu of any other remedy of Couchbase as law or in equity. **4. Services.** 4.1 The parties may agree to have Couchbase provide Professional Services to Customer, which shall be set forth on an Order signed by both parties. Such Professional Services shall be governed by the terms and conditions of this Agreement. 4.2 Professional Services and any related reports, technologies or services are accepted when delivered unless otherwise set forth in an Order. Couchbase may engage qualified subcontractors to provide the Professional Services, provided that Couchbase remains responsible for any subcontractor’s compliance with this Agreement. Couchbase grants to Customer a royalty-free, perpetual, non-exclusive, non-transferable, non-sublicensable license to use and reproduce any reports for Customer’s internal business purposes. 4.3 Unless explicitly set forth in an Order, any Professional Services purchased under this Agreement shall expire upon the end of the Subscription Term (up to and including any expiration date) or after twelve (12) months if no expiration date is specified (in each case, the “**Services Expiration Date**”). Any unused Professional Services after such Services Expiration Date shall expire without refund of any prepaid Fees. For Professional Services that would have been invoiceable in arrears, Couchbase will provide a final invoice for the unused Professional Services in accordance with this Agreement. Unless otherwise stated in an Order, Customer shall pay Couchbase’s reasonable travel and incidental expenses incurred in conducting (in relation to the Professional Services or otherwise) on-site activities at Customer’s site upon receiving an invoice from Couchbase. **5. Proprietary Rights. ** 5.1 This Agreement does not transfer any right, title or interest in any intellectual property to any party, except as expressly set forth in this Agreement. The Software (including the source code, any modifications, improvements, enhancements or derivatives thereto), and all Documentation and outputs resulting from Professional Services, are and shall remain the sole property of Couchbase and its licensors. Except for the license rights granted under this Agreement, Couchbase and its licensors retain all right, title and interest in and to the Software, Documentation, and Professional Services (including resulting reports or written materials), including all intellectual property rights therein and thereto. 5.2 The Software may include open source software components and such open source components shall be licensed to Customer under the terms of the applicable open source license conditions and/or copyright notices that can be found in the licenses files, Documentation or materials accompanying the Software. 5.3 If Customer provides any suggestions or feedback regarding the Software, Documentation, Support, or Professional Services, Couchbase may use such information without obligation to Customer, and Customer hereby irrevocably assigns to Couchbase all right, title, and interest in that feedback or those suggestions. 5.4 If Customer is the United States Government or any contractor thereof, all licenses granted hereunder are subject to the following: - for acquisition by or on behalf of civil agencies, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subpart 12.1212 of the Federal Acquisition Regulation (FAR), 48 C.F.R.12.1212, and its successors; and - for acquisition by or on behalf of the Department of Defense (DOD) and any agencies or units thereof, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subparts 227.7202-1 and 227.7202-3 of the DOD FAR Supplement, 48 C.F.R.227.7202-1 and 227.7202-3, and its successors, manufacturer is Couchbase, Inc. **6. Support. ** 6.1 Couchbase will provide Customer with the level of Support indicated on the applicable Order and paid for by Customer. For all Licensed Nodes and Licensed Devices within a specific Deployment, all such nodes and instances must be at the same level of Support, including any that are used for disaster recovery or backup that are associated with the specific Deployment. For the avoidance of doubt, each specific Deployment can have its own level of Support. 6.2 When using the Cross-Data Center Replication feature, Customer must have all Licensed Nodes and Licensed Devices at the same level of Support for all instances on all sides of the replication connection, including if one side of the connection is only used for disaster recovery or backup. 6.3 Couchbase may modify the terms of Support from time to time, provided that such modifications do not materially and adversely affect Customer’s Support subscription. **7. Non-GA Offerings.** 7.1 From time to time and at Couchbase’s sole discretion, Couchbase may provide certain test, alpha, beta, free, trial, or otherwise not generally available Software (the “**Non-GA Offerings**”) in its sole discretion, subject to the restrictions generally applicable to the Agreement and any additional requirements set forth by Couchbase. Except as otherwise stated in an Order or otherwise in a writing executed by Couchbase, the Non-GA Offerings are provided without Support or any servicing obligations, and may contain bugs and other functional issues. NON-GA OFFERINGS ARE PROVIDED AS-IS AND WITHOUT ANY WARRANTY OR INDEMNITY. Couchbase, its Affiliates and/or licensors will not be liable for any harm or damages related to Non-GA Offerings. Unless otherwise stated, any Non-GA Offering trial period will expire upon the earlier of one year from the trial start date or the date that a version of the Non-GA Offering becomes generally available. Couchbase may discontinue Non-GA Offerings at any time in its sole discretion and is under no obligation to make Non-GA Offerings generally available. **8. Fees. ** 8.1 Customer will pay Couchbase the Fees in advance, within thirty (30) days of the date of the invoice, unless explicitly otherwise indicated in the applicable Order. If Customer purchases licenses or services related to the Software through an approved third-party partner, then the applicable agreement with that third-party will govern with respect to Customer for the appropriate payment terms, provided that such third-party agreement shall not override or attempt to override the payment terms in place between Couchbase and such approved third-party partner. All other terms and restrictions with respect to the use of the Software shall continue to apply to Customer. All payments are non-cancelable, not subject to the Limitation of Liability in Section 13 below and shall be made in the currency stated on the applicable Order. Fees are non-refundable except to the extent expressly provided for in this Agreement. Late payments will bear interest at the lesser of one- and one-half percent (1 ½%) per month or the maximum rate allowed by applicable law. Customer will reimburse Couchbase for all reasonable costs and expenses incurred (including reasonable attorneys’ fees) in collecting any overdue amounts. 8.2 All Fees payable by Customer are exclusive of applicable taxes and duties (such as, without limitation, VAT, Service Tax, GST, excise taxes, sales and transactions taxes, and gross receipts tax (collectively, the “**Transaction Taxes**”). If applicable, Couchbase may charge and Customer shall pay all Transaction Taxes that Couchbase is legally obligated or authorized to collect from Customer. Customer will provide such information to Couchbase as reasonably required to determine whether Couchbase is obligated to collect Transaction Taxes from Customer. Couchbase will not collect, and Customer will not pay, any Transaction Taxes for which Customer furnishes a properly completed exemption certificate or a direct payment permit certificate for which Couchbase may claim an available exemption from such Transaction Taxes. All payments made by Customer to Couchbase under this Agreement will be made free and clear of any deduction or withholding, as may be required by law. If any such deduction or withholding (including but not limited to cross-border withholding taxes) is required on any payment, Customer will pay such additional amounts as are necessary so that the net amount received by Couchbase is equal to the amount then due and payable under this Agreement. Couchbase will provide Customer with such tax forms as are reasonably requested in order to reduce or eliminate the amount of any withholding or deduction for taxes in respect of payments made under this Agreement. 8.3 Customer is obligated to pay all applicable Fees without any requirement for Couchbase to provide a purchase order (“**PO**”) number on Couchbase’s invoice (or otherwise). If Customer sends Couchbase a PO in lieu of executing an Order, the PO will be deemed a binding contract offer which Couchbase may accept by (i) signing the PO or (ii) sending a written order acknowledgment of acceptance of the PO (thereby forming a mutually agreed Order governed by this Agreement). In any event, only the Commercial Details listed on PO shall be considered part of the Order created (exclusive of any pre-printed terms on the PO). Any other terms on the PO which either (i) conflict with the terms of this Agreement, or (ii) are not agreed under this Agreement, will be void and without effect, even if Couchbase signs the PO. All accepted POs will automatically be governed by this Agreement (even if the P does not reference this Agreement). It is expressly agreed that Section 8 shall apply in respect of any PO sent by Customer and accepted by Couchbase. **9. Records Retention and Audit. ** 9.1 During any Subscription Term and for at least one (1) year thereafter, Customer shall maintain complete and accurate records to permit Couchbase to verify Customer’s compliance with this Agreement (including the number of Licensed Nodes and Licensed Devices used by Customer as well as Customer’s compliance with its obligations post-termination or expiration), and provide Couchbase with such records within ten (10) days of request. 9.2 Every three (3) months within a Subscription Term (or on another cadence as mutually agreed between the parties), Customer shall self-certify to Couchbase the total number of Licensed Nodes and Licensed Devices used in any production, test, development, or other Deployment. Such self-certification shall be in accordance with Couchbase’s instruction and in the form of either a (i) written report signed by an authorized representative of Customer or (ii) copy of an automatically generated report created by Customer. Couchbase will review such reports and determine if any true up Order is required. Additional fees for any excess usage shall be calculated based on the fees specified in the applicable Order for the applicable Licensed Node or Licensed Device size and type, and prorated, as applicable. If the excess usage includes nodes or device sizes or types for which fees are not specified in the applicable existing Order, then the (additional) fees shall be calculated based on Couchbase's list price in effect at the time and prorated, as applicable. 9.3 Upon at least thirty (30) days prior written notice, but no more than once in any twelve (12) month period, Couchbase may audit Customer’s use of the Software solely as necessary to verify Customer’s compliance with the terms of this Agreement during the Subscription Term and for one (1) year thereafter. Any such audit will be conducted during regular business hours at Customer’s facilities and will not unreasonably interfere with Customer’s business activities. Customer will provide Couchbase with access to the relevant Customer records and facilities. **10. Confidentiality. ** 10.1 Customer and Couchbase will maintain the confidentiality of Confidential Information. “**Confidential Information**” means any proprietary information received by the other party during, or prior to entering into, this Agreement that a party should know is confidential or proprietary based on the circumstances surrounding the disclosure, including the Software and any non-public technical and business information (including Commercial Details). Confidential Information does not include information that (a) is or becomes generally known to the public through no fault of or breach of this Agreement by the receiving party; (b) is rightfully known by the receiving party at the time of disclosure without an obligation of confidentiality to the disclosing party; (c) is independently developed by the receiving party without use of the disclosing party’s Confidential Information; or (d) the receiving party rightfully obtains from a third party without restriction on use or disclosure 10.2 The receiving party of any Confidential Information of the other party agrees not to use such Confidential Information for any purpose except as necessary to fulfill its obligations and exercise its rights under this Agreement. The receiving party shall protect the secrecy of and prevent any unauthorized disclosure or use of the disclosing party’s Confidential Information using the same degree of care that it takes to protect its own confidential information and in no event shall use less than reasonable care. 10.3 Upon termination of this Agreement, the receiving party will, at the disclosing party’s option, promptly return or destroy (and provide written certification of such destruction) the disclosing party’s Confidential Information. A party may disclose the other party’s Confidential Information to the extent required by law or regulation. **11. DISCLAIMER OF WARRANTY.** THE SOFTWARE, DOCUMENTATION AND ANY PROFESSIONAL SERVICES PROVIDED HEREUNDER ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND INCLUDING THAT THE SOFTWARE, DOCUMENTATION OR PROFESSIONAL SERVICES PROVIDED HEREUNDER WILL MEET CUSTOMER’S REQUIREMENTS, OPERATE IN THE COMBINATIONS CUSTOMER MAY SELECT FOR USE, WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ALL SOFTWARE ERRORS OR DEFECTS WILL BE CORRECTED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COUCHBASE, ANY OF ITS AFFILIATES OR LICENSORS (COLLECTIVELY, THE “COUCHBASE PARTIES”) HEREBY DISCLAIM ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE. THE COUCHBASE PARTIES DO NOT WARRANT THAT THE SOFTWARE IS DESIGNED, MANUFACTURED, OR INTENDED FOR USE IN HAZARDOUS ENVIRONMENTS REQUIRING FAIL-SAFE PERFORMANCE WHERE THE FAILURE OF THE PRODUCT COULD LEAD TO DEATH, PERSONAL INJURY, OR SIGNIFICANT PHYSICAL OR ENVIRONMENTAL DAMAGE. **12. Indemnification of Third-Party Claims.** 12.1 **Couchbase Indemnification.** Subject to the terms of this Section 11, Couchbase will indemnify and defend Customer from and against any damages finally awarded against Customer resulting from any third-party claims that the non-open source software components of the Software, Documentation or Professional Services infringe any valid, enforceable United States patent, United States copyright, or United States trademark; provided that: (a) Customer promptly notifies Couchbase of the claim; (b) Customer gives Couchbase all necessary information regarding the claim and reasonably cooperates with Couchbase; (c) Customer allows Couchbase exclusive control of the defense and all related settlement negotiations; and (d) Customer does not admit fault or liability with respect to this Agreement, any Order, Customer’s actions or those of Couchbase. 12.2 **Enjoinment.** Without limiting the forgoing, and notwithstanding anything to the contrary in this Agreement, if use of the Software is enjoined, or Couchbase determines that such use may be enjoined, Couchbase will, at its sole option and expense, (i) procure for Customer the right to continue using the affected Software; (ii) replace or modify the affected Software such that it does not infringe; or (iii) if either option (i) or (ii) is not commercially feasible in Couchbase’s reasonable opinion, as applicable, terminate the affected portions of an Order and refund Customer any prepaid but unused Fees for the affected Software. 12.3 **Customer Indemnification.** Customer will indemnify and defend the Couchbase Parties from and against any damages awarded against Couchbase in connection with any third-party claim arising out of (a) Customer’s use, operation or combination of the Software, including Customer’s data or content, that infringes any United States patent, United States copyright or United States trademark; (b) use of, or inability to use the Software by Customer, or any third party that receives or obtains access to or relies on the Software or any component thereof from or through (directly or indirectly) Customer; and (c) any breach by Customer of any provisions of this Agreement, provided that: (i) Couchbase promptly notifies Customer of the claim; (ii) Couchbase gives Customer all necessary information regarding the claim and reasonably cooperates with Customer; (iii) Couchbase allows Customer exclusive control of the defense and all related settlement negotiations; and (iv) Couchbase does not admit fault or liability with respect to this Agreement, any Order, Couchbase’s actions or those of Customer. 12.4 **Exclusions.** Couchbase will have no liability or obligation to indemnify under Section 12.1 for any infringement claim arising out of (i) modifications made by a party other than Couchbase, to the extent a claim would not have occurred but for such modifications, (ii) the use of any non-current version of the Software provided that Couchbase has given reasonable written notice to Customer to migrate to the then-current version of the Software (unless the infringing portion is also in the then-current, unaltered release), (iii) the use, operation or combination of the Software with non-Couchbase programs, data, or equipment to the extent such infringement would have been avoided but for such use, operation or combination, (iv) any open source software components, (v) use in violation of this Agreement or in non-compliance with the applicable Documentation, (vi) Customer’s continuation of its allegedly infringing activity after being notified thereof or after being provided a replacement or modification by Couchbase that would have avoided the alleged infringement; or (vii) Couchbase’s compliance with any materials, designs, specifications or instructions provided by Customer. The Couchbase indemnification obligations will also not apply to any claim to the extent it arises from any matter for which Customer is obligated to indemnify Couchbase pursuant to Section 12.3. **12.5 Sole Remedy.** THE TERMS OF THIS SECTION 12 CONSTITUTE THE ENTIRE LIABILITY OF THE COUCHBASE PARTIES, AND CUSTOMER’S SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY THIRD-PARTY CLAIMS OF INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF ANY KIND. **13. LIMITATION OF LIABILITY.** TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COUCHBASE PARTIES BE LIABLE TO CUSTOMER OR TO ANY THIRD PARTY FOR: (A) ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES; OR (B) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR PROFESSIONAL SERVICES ARISING OUT OF OR IN ANY WAY RELATING TO THIS AGREEMENT, OR THE USE OF OR INABILITY TO USE THE SOFTWARE, DOCUMENTATION OR THE PROFESSIONAL SERVICES; OR (C) DAMAGES OR OTHER LOSSES FOR LOSS OF USE, LOSS OF BUSINESS, LOSS OF GOODWILL, WORK STOPPAGE, LOST PROFITS, LOSS OF DATA, COMPUTER FAILURE OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES EVEN IF ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COUCHBASE PARTIES’ AGGREGATE LIABILITY TO CUSTOMER, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, EXCEED THE TOTAL AMOUNT OF FEES PAID OR DUE AND OWING UNDER THE APPLICABLE ORDER(S) BY CUSTOMER TO COUCHBASE THAT ARE ATTRIBUTABLE TO THE ORDER GIVING RISE TO THE LIABILITY IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE ACT OR OMISSION FIRST GIVING RISE TO THE LIABILITY. The parties expressly acknowledge and agree that Couchbase has set its prices and entered into this Agreement in reliance upon the limitations of liability specified herein, which allocate the risk between Couchbase and Customer and form a basis of the bargain between the parties. **14. Term and Termination.** 14.1 This Agreement is effective as of the date of Customer’s acceptance of this Agreement (the “**Effective Date**”) and will continue until: (i) ninety (90) days after all of Customer’s active Orders hereunder have expired whether either party gives notice or not, or (ii) either party terminates this Agreement as set forth in this Section, provided that the parties’ rights and obligations under the provisions listed in Section 14.4 shall survive any termination for all of the foregoing subsections (i) through (ii). This Agreement shall govern: (i) Orders that reference this Agreement, and (ii) any POs submitted by Customer as set forth in Section 8.3. The Subscription Term for each Order shall commence and have the duration as set forth in the applicable Order. 14.2 Subject to Couchbase’s rights under Section 3 above, either party may terminate the applicable Order, if the other party materially breaches its obligations thereunder and, where such breach is curable, such breach remains uncured for thirty (30) days following written notice of the breach. Customer’s obligation to make a payment of any outstanding, unpaid fees shall survive termination or expiration of an Order or this Agreement. 14.3 Upon termination or expiration of all active Orders or this Agreement, Customer will (i) promptly return or destroy the Documentation (except as explicitly permitted to be retained by Customer in an Order) and all copies and portions thereof, in all forms and types of media, and (ii) uninstall the Software as described in the then-current Couchbase uninstallation instructions (located [https://docs.couchbase.com/server/current/install/install-uninstalling.html](https://docs.couchbase.com/server/current/install/install-uninstalling.html)). Upon request, Customer shall provide written certification signed by an officer of Customer of cessation of use and destruction as set forth herein within five (5) calendar days of request. 14.4 The following sections will survive termination or expiration of any Order and/or this Agreement: Section 2.2 (Tools, Connectors, and Third Party Products), Sections 3 (Customer Responsibilities), 5 (Proprietary Rights), 7 (Non-GA Offerings), 8 (Fees), 9 (Records Retention and Audit), 10 (Confidentiality), 11 (Disclaimer of Warranty), 12 (Indemnification of Third-Party Claims), 13 (Limitation of Liability), 14 (Term and Termination), and 15 (General). **15. General. ** 15.1 Neither party shall be liable for any delay or failure in performance (except for any payment obligations by Customer) due to causes beyond its reasonable control. 15.2 Customer agrees that Couchbase may include the Customer’s name and logo in client lists that Couchbase may publish for promotional purposes from time to time and grants Couchbase a limited license to its trademark solely for this purpose, provided that Couchbase complies with Customer’s branding guidelines. 15.3 Customer may not assign or transfer its rights or obligations under this Agreement or an Order, in whole or in part, by operation of law or otherwise, without Couchbase's prior written consent. Any attempt to assign or otherwise transfer this Agreement or an Order without such consent will be null and of no effect. Subject to the foregoing, this Agreement will bind and inure to the benefit of each party's successors and permitted assigns. 15.4 If for any reason a court of competent jurisdiction finds any provision of this Agreement invalid or unenforceable, that provision of this Agreement will be enforced to the maximum extent permissible and the other provisions of this Agreement will remain in full force and effect. The failure by either party to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision. All waivers must be in writing and signed by both parties. 15.5 Any notice or communication provided by Couchbase under this Agreement may be provided by posting a notice on the Couchbase website, or by mail or email to the relevant address associated with Customer’s account, if available. Any notice or communication provided by Customer to Couchbase under this Agreement shall be provided to Couchbase by certified mail, return receipt requested, to Couchbase, Inc., Attn: Legal Dept, 3250 Olcott Street, Santa Clara, CA 95054, United States, with a copy emailed to [legal@couchbase.com](mailto:legal@couchbase.com). 15.6 This Agreement shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of law rules. The parties expressly agree that the UN Convention for the International Sale of Goods will not apply. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in Santa Clara County, California and the parties hereby irrevocably consent to the personal jurisdiction and venue therein. Except as otherwise set forth in this Agreement, Couchbase may modify this Agreement (including the Support terms) at any time by (i) posting a revised version on the Couchbase website or (ii) by otherwise notifying Customer in accordance with Section 15.5, and by continuing to use the Software after the effective date of any such modifications to this Agreement, Customer agrees to be bound by this Agreement, as modified. The date Couchbase last modified this Agreement is set forth at the end of this Agreement. Notwithstanding the foregoing, any Orders placed under this version of the Agreement may only be modified by a mutually signed amendment by the parties. 15.7 This Agreement incorporates the Privacy Notice by reference, and together with each Order constitute the entire agreement and understanding of the parties and supersedes all prior or contemporaneous oral or written agreements regarding the subject matter hereof, including any agreement on confidentiality previously executed by the parties. Furthermore, no additional or conflicting terms set forth on any other document shall have any force or effect and are hereby rejected unless expressly agreed upon by the parties’ duly authorized representatives in writing. To the extent that any terms and conditions set forth in an Order conflict with the terms of this Agreement, the applicable terms of the Order shall prevail. 15.8 Except as expressly set forth in this Agreement, the exercise by either party of any of its remedies under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise. 15.9 The parties to this Agreement are independent contractors and this Agreement will not establish any relationship of partnership, joint venture, employment, franchise, or agency between the parties. 15.10 Neither party will have the power to bind the other or incur obligations on the other’s behalf without the other’s prior written consent. 15.11 Customer has not relied on the availability of any future version of the Software or any future product in making its decision to enter into this Agreement. 15.12 This Agreement may be executed in any number of counterparts, each of which shall be deemed an original, but all of which together shall constitute one instrument. Signatures transmitted electronically or by facsimile shall be deemed original signatures. **Enterprise MSA V10:** 20230213 #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### ENTERPRISE SUBSCRIPTION LICENSE AGREEMENT URL: https://www.couchbase.com/esla05012022/ ## Enterprise Subscription License Agreement  Enterprise Subscription License Agreement This Enterprise Subscription License Agreement (**“Agreement”**) is made and entered into by and between Couchbase, Inc. (**“Couchbase”**) and Customer, and sets forth the terms under which Customer may use certain Couchbase software and/or receive certain consulting services under Orders governed by this Agreement. Note that this Agreement cannot be changed without a mutually signed amendment. Couchbase will not in any way change the terms posted at the URL above. Any Orders or SOWs placed under this version of the Agreement may only be modified by a mutually signed amendment. **1. Definitions.** 1.1 Capitalized terms used herein shall have the following definitions: **“Commercial Details”** means the identified product(s), quantity (number of Licensed Nodes and/or Licensed Devices), price, server size metric, support level, subscription start and end date, and professional service description. **“Core”** means the virtual representation of one or more hardware threads. A hardware thread can be either a physical core or a hyper-threaded core. **“Cross-Data Center Replication”** means an asynchronous data replication system, involving replicating active data to multiple, geographically diverse data centers or data repositories. **“Customer”** means the person, legal entity or organization, as applicable, accepting the terms and conditions hereunder and/or entering into an Order or SOW that references this Agreement. **“Documentation”** means the technical user guides or manuals provided by Couchbase related to the Software. **“Fee”** means any sum, fee(s) or charges specified on an Order, SOW and/or payable under this Agreement. **“Licensed Device”** means a unique device (such as a mobile device, laptop, or IoT device) that stores data locally using the “Couchbase Lite” product during a rolling thirty (30) day period. **“Licensed Node”** means an instance of the Software running on a server, including a physical server, server blade, virtual machine, software container, or cloud server (whether in an testing, development, or production environment). **“Order”** means a transaction document (such as a signed sales quote) identifying the Professional Services, Software, the number of Licensed Nodes and/or Licensed Devices, the applicable Fee and Subscription Term. **“Privacy Notice”** means the privacy notice located at [www.couchbase.com/privacy-policy](https://www.couchbase.com/privacy-policy/) (and any successor or related locations designated by us), as it may be updated by us from time to time. **“Production Deployment”** means all Licensed Nodes and Licensed Devices within a particular cluster or clusters that are licensed to support a live workload or application. **“Professional Services”** means consulting services, training, and other professional services as well as the resulting reports, written materials, or other outputs provided to Customer as part of an engagement as identified in the applicable Order or SOW. **“RAM”** or Random Access Memory, means the main memory used to store data for quick access by a computer’s processor. **“Software”** means the applicable Couchbase product as reflected in an Order. **“SOW”** means a transaction document or Order identifying Professional Services purchased. **“Subscription Term”** means the period stated on an Order or SOW, if any, during which Customer is licensed to use the Software and Documentation and receive the Professional Services and Support **“Support”** means the technical support and Software maintenance services (with the right to receive Software updates and upgrades made generally available by Couchbase) as described in the then-current Couchbase support services terms at [www.couchbase.com/support-policy](https://www.couchbase.com/support-policy/). The term **“including”** means including but not limited to. **2. License Grant.** 2.1 During the Subscription Term, and subject to Customer’s compliance with the terms and conditions of this Agreement, Couchbase grants to Customer a revocable, non-exclusive, non-transferable, non-sublicensable (except as explicitly set forth herein or an Order), fee-bearing license to install and use the Software and Documentation only for Customer’s own internal use and limited to the type, size, and number of Licensed Nodes (and where applicable the number of Licensed Devices) paid for by Customer and in accordance with any additional license terms specified in the applicable Order, and for no other purposes whatsoever. 2.2 Tools, Connectors, and Third Party Products. The Software may: (i) include certain components developed and owned by Couchbase (**“Couchbase Components”**) which connect to products, components, files, programs, databases, content sources or other materials developed and owned by third parties (**“Third Party Products”**); and (ii) include or be distributed with Third Party Products. Customer’s use of Couchbase Components and Third Party Products may be subject to additional terms and conditions and third party license terms as set forth in Exhibit A of this Agreement. Further, Third Party Products may be subject to third party licenses provided by such third party or executed between Customer and such third party (in each case, a **“Third Party License”**). Couchbase has not developed or published and does not own, control or license such Third Party Products. Customer shall be solely responsible for (i) its compliance with any such Third Party License in its use of any Third Party Products and (ii) the confidentiality, security, and integrity of any content or data Customer chooses to transfer to any Third Party Products. Couchbase shall have no responsibility or liability whatsoever for the installation, operation, support functionality or otherwise related to or arising out of any Third Party Products, including any loss or compromise of data. **3. Customer Responsibilities.** 3.1 Customer shall not (and shall not allow any third party to): (a) copy or use the Software, Documentation, or any related reports, technologies or services in any manner except as expressly permitted in this Agreement; (b) use or deploy the Software in excess of the number of Licensed Nodes and Licensed Devices for which Customer has paid the applicable Fee; (c) use or deploy the Software in excess of the number of Cores and RAM for each Licensed Node for which Customer has paid the applicable Fee; (d) transfer, sell, rent, lease, lend, distribute, market, commercialize or sublicense the Software, Documentation, or any related reports, technologies or services to any third party, provided that Customer may use the Software in connection with an application made available to Customer’s end users as long as they cannot access the Software directly; (e) use the Software for providing time-sharing services, service bureau services or as part of an application services provider or as a service offering primarily designed to offer the functionality of the Software; (f) reverse engineer, disassemble, or decompile the Software (except to the extent such restrictions are prohibited); (g) alter, modify, enhance or prepare any derivative work from or of the Software and Documentation; (h) alter or remove any proprietary notices in the Software, Documentation or any related reports, technologies or services; (i) use or transfer Licensed Nodes and/or Licensed Devices designated to a particular Production Deployment or project to another or new Production Deployment or project; or (j) use the Software, Documentation or any related reports, technologies or services for the purposes of, or publicly display or communicate the results of, benchmarking or competitive analysis of the Software, or developing, using, providing, or supporting products or services competitive to Couchbase. 3.2 Customer shall comply with all applicable laws in connection with its use of the Software, Professional Services and Support, including but not limited to applicable international and domestic export controls, including economic sanctions, laws, regulations, or orders that apply to Customer, the Software the Documentation and any related reports, technologies or services (**“Export Laws”**). In furtherance of this obligation, Customer shall ensure that: (a) Customer does not use the Software, technology or services in violation of any Export Laws; and (b) it does not provide access to the Software, technology or services to (i) persons on the U.S. Department of Commerce’s Denied Persons List or Entity List, or the U.S. Treasury Department’s list of Specially Designated Nationals, (ii) military end-users or for military end-use, or (iii) parties engaged in activities directly or indirectly related to the proliferation of weapons of mass destruction. 3.3 If Customer does not comply with the license terms or the foregoing restrictions, Couchbase may (without refund or credit, if applicable, and without prejudice to any other rights or remedies Couchbase may have under this Agreement or at law), at its sole discretion: (i) terminate this Agreement (including all active Orders and SOWs hereunder) thereby revoking Customer’s license to the Software and Documentation, or (ii) suspend Customer’s license to the Software and Documentation until Customer comes into compliance with such terms and restrictions. 3.4 Customer acknowledges that a breach of its obligations to Couchbase under this Agreement, other than the payment obligations, will result in irreparable and continuing damage for which monetary damages may not be sufficient, and agrees that Couchbase will be entitled to receive in addition to its other rights and remedies hereunder or at law, injunctive and/or other equitable relief. All remedies of Couchbase set forth in this Agreement are cumulative and in addition to, and not in lieu of any other remedy of Couchbase as law or in equity. **4. Services.** 4.1 The parties may agree to have Couchbase provide Professional Services to Customer, which shall be set forth on an Order or SOW signed by both parties. Such Professional Services shall be governed by the terms and conditions of this Agreement. 4.2 Professional Services and any related reports, technologies or services are accepted when delivered unless otherwise set forth in an Order or SOW. Couchbase may engage qualified subcontractors to provide the Professional Services, provided that Couchbase remains responsible for any subcontractor’s compliance with this Agreement. Couchbase grants to Customer a royalty-free, perpetual, non-exclusive, non-transferable, non-sublicensable license to use and reproduce any reports for Customer’s internal business purposes. 4.3 Unless explicitly set forth in an Order or SOW, any Professional Services purchased under this Agreement shall expire upon the end of the Subscription Term. Any unused Professional Services after the end of the Subscription Term shall expire without refund of any prepaid Fees. For Professional Services that would have been invoiceable in arrears, Couchbase will provide a final invoice for the unused Professional Services in accordance with this Agreement. Unless otherwise stated in an Order, Customer shall pay Couchbase’s reasonable travel and incidental expenses incurred in conducting (in relation to the Professional Services or otherwise) on-site activities at Customer’s site upon receiving an invoice from Couchbase. **5. Proprietary Rights.** 5.1 This Agreement does not transfer any right, title or interest in any intellectual property to any party, except as expressly set forth in this Agreement. The Software (including the source code, any modifications, improvements, enhancements or derivatives thereto), and all Documentation and outputs resulting from Professional Services, are and shall remain the sole property of Couchbase and its licensors. Except for the license rights granted under this Agreement, Couchbase and its licensors retain all right, title and interest in and to the Software, Documentation, and Professional Services (including resulting reports or written materials), including all intellectual property rights therein and thereto. 5.2 The Software may include open source software components and such open source components shall be licensed to Customer under the terms of the applicable open source license conditions and/or copyright notices that can be found in the licenses files, Documentation or materials accompanying the Software. 5.3 If Customer provides any suggestions or feedback regarding the Software, Documentation, Support, or Professional Services, Couchbase may use such information without obligation to Customer, and Customer hereby irrevocably assigns to Couchbase all right, title, and interest in that feedback or those suggestions. 5.4 If Customer is the United States Government or any contractor thereof, all licenses granted hereunder are subject to the following: (a) for acquisition by or on behalf of civil agencies, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subpart 12.1212 of the Federal Acquisition Regulation (FAR), 48 C.F.R.12.1212, and its successors; and (b) for acquisition by or on behalf of the Department of Defense (DOD) and any agencies or units thereof, as necessary to obtain protection as “commercial computer software” and related documentation in accordance with the terms of this Agreement and as specified in Subparts 227.7202-1 and 227.7202-3 of the DOD FAR Supplement, 48 C.F.R.227.7202-1 and 227.7202-3, and its successors, manufacturer is Couchbase, Inc. **6. Support.** 6.1 Couchbase will provide Customer with the level of Support indicated on the applicable Order and paid for by Customer. For all Licensed Nodes and Licensed Devices within a specific Production Deployment, all such nodes and instances must be at the same level of Support, including any that are used for disaster recovery or backup that are associated with the specific Production Deployment. For the avoidance of doubt, each specific Production Deployment can have its own level of Support. Similarly, all Licensed Nodes and Licensed Devices in a development or test environment must be at the same level of Support but such Licensed Nodes and Licensed Devices may be at a different support level than the Production Deployment(s). 6.2 When using the Cross-Data Center Replication feature, Customer must have all Licensed Nodes and Licensed Devices at the same level of Support for all instances on all sides of the replication connection, including if one side of the connection is only used for disaster recovery or backup. 6.3 Couchbase may modify the terms of Support from time to time, provided that such modifications do not materially and adversely affect Customer’s Support subscription. **7. Fees.** 7.1 Customer will pay Couchbase the Fees in advance, within thirty (30) days of the date of the invoice, unless explicitly otherwise indicated in the applicable Order or SOW. If Customer purchases licenses or services related to the Software through an approved third-party partner, then the applicable agreement with that third-party will govern with respect to Customer for the appropriate payment terms, provided that such third-party agreement shall not override or attempt to override the payment terms in place between Couchbase and such approved third-party partner. All other terms and restrictions with respect to the use of the Software shall continue to apply to Customer. All payments are non-cancelable, not subject to the Limitation of Liability in Section 12 below, and shall be made in the currency stated on the applicable Order. Fees are non-refundable except to the extent expressly provided for in this Agreement. Late payments will bear interest at the lesser of one- and one-half percent (1 ½%) per month or the maximum rate allowed by applicable law. Customer will reimburse Couchbase for all reasonable costs and expenses incurred (including reasonable attorneys’ fees) in collecting any overdue amounts. 7.2 All Fees payable by Customer are exclusive of applicable taxes and duties (such as, without limitation, VAT, Service Tax, GST, excise taxes, sales and transactions taxes, and gross receipts tax (collectively, the **“Transaction Taxes”**). If applicable, Couchbase may charge and Customer shall pay all Transaction Taxes that Couchbase is legally obligated or authorized to collect from Customer. Customer will provide such information to Couchbase as reasonably required to determine whether Couchbase is obligated to collect Transaction Taxes from Customer. Couchbase will not collect, and Customer will not pay, any Transaction Taxes for which Customer furnishes a properly completed exemption certificate or a direct payment permit certificate for which Couchbase may claim an available exemption from such Transaction Taxes. All payments made by Customer to Couchbase under this Agreement will be made free and clear of any deduction or withholding, as may be required by law. If any such deduction or withholding (including but not limited to cross-border withholding taxes) is required on any payment, Customer will pay such additional amounts as are necessary so that the net amount received by Couchbase is equal to the amount then due and payable under this Agreement. Couchbase will provide Customer with such tax forms as are reasonably requested in order to reduce or eliminate the amount of any withholding or deduction for taxes in respect of payments made under this Agreement. 7.3 Customer is obligated to pay all applicable Fees without any requirement for Couchbase to provide a purchase order (**“PO”**) number on Couchbase’s invoice (or otherwise). If Customer sends Couchbase a PO in lieu of executing an Order, the PO will be deemed a binding contract offer which Couchbase may accept by (i) signing the PO or (ii) sending a written order acknowledgment of acceptance of the PO (thereby forming a mutually agreed Order governed by this Agreement). In any event, only the Commercial Details listed on PO shall be considered part of the Order created (exclusive of any pre-printed terms on the PO). Any other terms on the PO which either (i) conflict with the terms of this Agreement, or (ii) are not agreed under this Agreement, will be void and without effect, even if Couchbase signs the PO. All accepted POs will automatically be governed by this Agreement (even if the PO does not reference this Agreement). It is expressly agreed that Section 7 shall apply in respect of any PO sent by Customer and accepted by Couchbase. **8. Records Retention and Audit.** 8.1 During any Subscription Term and for at least one (1) year thereafter, Customer shall maintain complete and accurate records to permit Couchbase to verify Customer’s compliance with this Agreement (including the number of Licensed Nodes and Licensed Devices used by Customer as well as Customer’s compliance with its obligations post-termination or expiration), and provide Couchbase with such records within ten (10) days of request. 8.2 Every three (3) months within a Subscription Term (or on another cadence as mutually agreed between the parties), Customer shall self-certify to Couchbase the total number of Licensed Nodes and Licensed Devices currently deployed and used by Customer in each cluster running in a production, test, or development environment. Such self-certification shall be in accordance with Couchbase’s instruction and in the form of either a (i) written report signed by an authorized representative of Customer or (ii) copy of an automatically generated report created by Customer. Couchbase will review such reports and determine if any true up to the applicable Order is required. Additional fees for any excess usage shall be calculated based on the fees specified in the applicable Order for the applicable Licensed Node or Licensed Device size and type, and prorated, as applicable. If the excess usage includes nodes or device sizes or types for which fees are not specified in the applicable existing Order, then the (additional) fees shall be calculated based on Couchbase's list price in effect at the time and prorated, as applicable. 8.3 Upon at least thirty (30) days prior written notice, but no more than once in any (12) twelve month period, Couchbase may audit Customer’s use of the Software solely as necessary to verify Customer’s compliance with the terms of this Agreement during the Subscription Term and for one (1) year thereafter. Any such audit will be conducted during regular business hours at Customer’s facilities and will not unreasonably interfere with Customer’s business activities. Customer will provide Couchbase with access to the relevant Customer records and facilities. **9. Confidentiality.** 9.1 Customer and Couchbase will maintain the confidentiality of Confidential Information. **“Confidential Information”** means any proprietary information received by the other party during, or prior to entering into, this Agreement that a party should know is confidential or proprietary based on the circumstances surrounding the disclosure, including the Software and any non-public technical and business information (including Commercial Details). Confidential Information does not include information that (a) is or becomes generally known to the public through no fault of or breach of this Agreement by the receiving party; (b) is rightfully known by the receiving party at the time of disclosure without an obligation of confidentiality to the disclosing party; (c) is independently developed by the receiving party without use of the disclosing party’s Confidential Information; or (d) the receiving party rightfully obtains from a third party without restriction on use or disclosure. 9.2 The receiving party of any Confidential Information of the other party agrees not to use such Confidential Information for any purpose except as necessary to fulfill its obligations and exercise its rights under this Agreement. The receiving party shall protect the secrecy of and prevent any unauthorized disclosure or use of the disclosing party’s Confidential Information using the same degree of care that it takes to protect its own confidential information and in no event shall use less than reasonable care. 9.3 Upon termination of this Agreement, the receiving party will, at the disclosing party’s option, promptly return or destroy (and provide written certification of such destruction) the disclosing party’s Confidential Information. A party may disclose the other party’s Confidential Information to the extent required by law or regulation. **10. DISCLAIMER OF WARRANTY.** 10.1 THE SOFTWARE, DOCUMENTATION AND ANY PROFESSIONAL SERVICES PROVIDED HEREUNDER ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND INCLUDING THAT THE SOFTWARE, DOCUMENTATION OR PROFESSIONAL SERVICES PROVIDED HEREUNDER WILL MEET CUSTOMER’S REQUIREMENTS, OPERATE IN THE COMBINATIONS CUSTOMER MAY SELECT FOR USE, WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ALL SOFTWARE ERRORS OR DEFECTS WILL BE CORRECTED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COUCHBASE, ANY OF ITS AFFILIATES OR LICENSORS (COLLECTIVELY, THE “COUCHBASE PARTIES”) HEREBY DISCLAIM ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE. THE COUCHBASE PARTIES DO NOT WARRANT THAT THE SOFTWARE IS DESIGNED, MANUFACTURED, OR INTENDED FOR USE IN HAZARDOUS ENVIRONMENTS REQUIRING FAIL-SAFE PERFORMANCE WHERE THE FAILURE OF THE PRODUCT COULD LEAD TO DEATH, PERSONAL INJURY, OR SIGNIFICANT PHYSICAL OR ENVIRONMENTAL DAMAGE. **11. Indemnification of Third-Party Claims.** 11.1 **Couchbase Indemnification.** Subject to the terms of this Section 11, Couchbase will indemnify and defend Customer from and against any damages finally awarded against Customer resulting from any third-party claims that the non-open source software components of the Software, Documentation or Professional Services infringe any valid, enforceable United States patent, United States copyright, or United States trademark; provided that: (a) Customer promptly notifies Couchbase of the claim; (b) Customer gives Couchbase all necessary information regarding the claim and reasonably cooperates with Couchbase; (c) Customer allows Couchbase exclusive control of the defense and all related settlement negotiations; (d) Customer does not admit fault or liability with respect to this Agreement, any Order, Customers actions or those of Couchbase; and (e) Customer agrees any damage award does not include any Fees owed to Couchbase. 11.2 **Enjoinment.** Without limiting the forgoing, and notwithstanding anything to the contrary in this Agreement, if use of the Software is enjoined, or Couchbase determines that such use may be enjoined, Couchbase will, at its sole option and expense, (i) procure for Customer the right to continue using the affected Software; (ii) replace or modify the affected Software such that it does not infringe; or (iii) if either option (i) or (ii) is not commercially feasible in Couchbase’s reasonable opinion, as applicable, terminate the affected portions of an Order and refund Customer any prepaid but unused Fees for the affected Software. 11.3 **Customer Indemnification.** Customer will indemnify and defend the Couchbase Parties from and against any damages awarded against Couchbase in connection with any third-party claim arising out of (a) Customer’s use, operation or combination of the Software, including Customer’s data or content, that infringes any United States patent, United States copyright or United States trademark; (b) use of, or inability to use the Software by Customer, or any third party that receives or obtains access to or relies on the Software or any component thereof from or through (directly or indirectly) Customer; and (c) any breach by Customer of any provisions of this Agreement, provided that: (i) Couchbase promptly notifies Customer of the claim; (ii) Couchbase gives Customer all necessary information regarding the claim and reasonably cooperates with Customer; (iii) Couchbase allows Customer exclusive control of the defense and all related settlement negotiations; (iv) Couchbase does not admit fault or liability with respect to this Agreement, any Order, Couchbase’s actions or those of Customer; and (v) Couchbase agrees any damage award does not include any Fees paid to Couchbase. 11.4 **Exclusions.** Couchbase will have no liability or obligation to indemnify under Section 11.1 for any infringement claim arising out of (i) modifications made by a party other than Couchbase, to the extent a claim would not have occurred but for such modifications, (ii) the use of any non-current version of the Software provided that Couchbase has given reasonable written notice to Customer to migrate to the then-current version of the Software (unless the infringing portion is also in the then-current, unaltered release), (iii) the use, operation or combination of the Software with non-Couchbase programs, data, or equipment to the extent such infringement would have been avoided but for such use, operation or combination, (iv) any open source software components, (v) use in violation of this Agreement or in non-compliance with the applicable Documentation, (vi) Customer’s continuation of its allegedly infringing activity after being notified thereof or after being provided a replacement or modification by Couchbase that would have avoided the alleged infringement; or (vii) Couchbase’s compliance with any materials, designs, specifications or instructions provided by Customer. The Couchbase indemnification obligations will also not apply to any claim to the extent it arises from any matter for which Customer is obligated to indemnify Couchbase pursuant to Section 11.3. 11.5 **Sole Remedy.** THE TERMS OF THIS SECTION 11 CONSTITUTE THE ENTIRE LIABILITY OF THE COUCHBASE PARTIES, AND CUSTOMER’S SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY THIRD-PARTY CLAIMS OF INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF ANY KIND. **12. LIMITATION OF LIABILITY.** TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COUCHBASE PARTIES BE LIABLE TO CUSTOMER OR TO ANY THIRD PARTY FOR: (A) ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES; OR (B) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR PROFESSIONAL SERVICES ARISING OUT OF OR IN ANY WAY RELATING TO THIS AGREEMENT, OR THE USE OF OR INABILITY TO USE THE SOFTWARE, DOCUMENTATION OR THE PROFESSIONAL SERVICES; OR (C) DAMAGES OR OTHER LOSSES FOR LOSS OF USE, LOSS OF BUSINESS, LOSS OF GOODWILL, WORK STOPPAGE, LOST PROFITS, LOSS OF DATA, COMPUTER FAILURE OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES EVEN IF ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE COUCHBASE PARTIES’ AGGREGATE LIABILITY TO CUSTOMER, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, EXCEED THE TOTAL AMOUNT OF FEES PAID OR DUE AND OWING UNDER THE APPLICABLE ORDER(S) BY CUSTOMER TO COUCHBASE THAT ARE ATTRIBUTABLE TO THE ORDER GIVING RISE TO THE LIABILITY IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE ACT OR OMISSION FIRST GIVING RISE TO THE LIABILITY. The parties expressly acknowledge and agree that Couchbase has set its prices and entered into this Agreement in reliance upon the limitations of liability specified herein, which allocate the risk between Couchbase and Customer and form a basis of the bargain between the parties. **13. Term and Termination.** 13.1 This Agreement is effective as of the date of Customer’s acceptance of this Agreement (the **“Effective Date”**) and will continue until: (i) ninety (90) days after all of Customer’s active Orders and SOWs hereunder have expired whether either party gives notice or not, or (ii) either party terminates this Agreement as set forth in this Section, provided that the parties’ rights and obligations under the provisions listed in Section 13.4 shall survive any termination for all of the foregoing subsections (i) through (ii). This Agreement shall govern: (i) Orders or SOWs that reference this Agreement, and (ii) any POs submitted by Customer as set forth in Section 7.3. The Subscription Term for each Order or SOW shall commence and have the duration as set forth in the applicable Order or SOW. 13.2 Subject to Couchbase’s rights under Section 3 above, either party may terminate the applicable Order or SOW, if the other party materially breaches its obligations thereunder and, where such breach is curable, such breach remains uncured for thirty (30) days following written notice of the breach. Customer’s obligation to make a payment of any outstanding, unpaid fees shall survive termination or expiration of an Order, SOW or this Agreement. 13.3 Upon termination or expiration of all active Orders, SOWs or this Agreement, Customer will (i) promptly return or destroy the Documentation (except as explicitly permitted to be retained by Customer in a SOW) and all copies and portions thereof, in all forms and types of media, and (ii) uninstall the Software as described in the then-current Couchbase uninstallation instructions (located [https://docs.couchbase.com/manual/uninstall/](https://docs.couchbase.com/manual/uninstall/)). Upon request, Customer shall provide written certification signed by an officer of Customer of cessation of use and destruction as set forth herein within five (5) calendar days of request. 13.4 The following sections will survive termination or expiration of any Order, SOW and/or this Agreement: Section 2.2 (Tools, Connectors, and Third Party Products), Sections 3 (Customer Responsibilities), 5 (Proprietary Rights), 7 (Fees), 8 (Records Retention and Audit), 9 (Confidentiality), 10 (Disclaimer of Warranties), 11 (Indemnification), 12 (Limitation of Liability), 13 (Term and Termination), and 14 (General). **14. General.** 14.1 Neither party shall be liable for any delay or failure in performance (except for any payment obligations by Customer) due to causes beyond its reasonable control. 14.2 Customer agrees that Couchbase may include the Customer’s name and logo in client lists that Couchbase may publish for promotional purposes from time to time and grants Couchbase a limited license to its trademark solely for this purpose, provided that Couchbase complies with Customer’s branding guidelines. 14.3 Customer may not assign or transfer its rights or obligations under this Agreement, an Order, or a SOW, in whole or in part, by operation of law or otherwise, without Couchbase's prior written consent. Any attempt to assign or otherwise transfer this Agreement, an Order, or SOW without such consent will be null and of no effect. Subject to the foregoing, this Agreement will bind and inure to the benefit of each party's successors and permitted assigns. 14.4 If for any reason a court of competent jurisdiction finds any provision of this Agreement invalid or unenforceable, that provision of this Agreement will be enforced to the maximum extent permissible and the other provisions of this Agreement will remain in full force and effect. The failure by either party to enforce any provision of this Agreement will not constitute a waiver of future enforcement of that or any other provision. All waivers must be in writing and signed by both parties. 14.5 Any notice or communication provided by Couchbase under this Agreement may be provided by posting a notice on the Couchbase website, or by mail or email to the relevant address associated with Customer’s account, if available. Any notice or communication provided by Customer to Couchbase under this Agreement shall be provided to Couchbase by certified mail, return receipt requested, to Couchbase, Inc., Attn: Legal Dept, 3250 Olcott Street, Santa Clara, CA 95054, United States. 14.6 This Agreement shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of law rules. The parties expressly agree that the UN Convention for the International Sale of Goods will not apply. Any legal action or proceeding arising under this Agreement will be brought exclusively in the federal or state courts located in Santa Clara County, California and the parties hereby irrevocably consent to the personal jurisdiction and venue therein. Except as otherwise set forth in this Agreement, Couchbase may modify this Agreement (including the Support terms) at any time by (i) posting a revised version on the Couchbase website or (ii) by otherwise notifying Customer in accordance with Section 14.5, and by continuing to use the Software after the effective date of any such modifications to this Agreement, Customer agrees to be bound by this Agreement, as modified. The date Couchbase last modified this Agreement is set forth at the end of this Agreement. Notwithstanding the foregoing, any Orders placed under this version of the Agreement may only be modified by a mutually signed amendment by the parties. 14.7 This Agreement incorporates the Privacy Notice by reference, and together with each Order and/or SOW constitute the entire agreement and understanding of the parties and supersedes all prior or contemporaneous oral or written agreements regarding the subject matter hereof, including any agreement on confidentiality previously executed by the parties. Furthermore, no additional or conflicting terms set forth on any other document shall have any force or effect and are hereby rejected unless expressly agreed upon by the parties’ duly authorized representatives in writing. To the extent that any terms and conditions set forth in an Order or SOW conflict with the terms of this Agreement, the applicable terms of the Order or SOW shall prevail. 14.8 Except as expressly set forth in this Agreement, the exercise by either party of any of its remedies under this Agreement will be without prejudice to its other remedies under this Agreement or otherwise. 14.9 The parties to this Agreement are independent contractors and this Agreement will not establish any relationship of partnership, joint venture, employment, franchise, or agency between the parties. 14.10 Neither party will have the power to bind the other or incur obligations on the other’s behalf without the other’s prior written consent. 14.11 This Agreement may be executed in any number of counterparts, each of which shall be deemed an original, but all of which together shall constitute one instrument. Signatures transmitted electronically or by facsimile shall be deemed original signatures. **ESLA V9:** 20220501 ###### Exhibit A Additional Terms and Conditions for Couchbase Components and Third Party Products Couchbase Component: Connector to Tableau Software, LLC Additional Terms and Conditions: [www.couchbase.com/toollicenses/tableau](https://www.couchbase.com/toollicenses/tableau/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Enterprise to Capella Migration URL: https://www.couchbase.com/enterprise-to-capella-migration/ ## Top Reasons to Upgrade From Couchbase Enterprise Edition to Couchbase Capella™ Our Capella DBaaS lowers costs while easing manageability and scalability. Plus, a built-in AI Data Plane™ makes it the go-to choice for AI applications. [Use Capella Free](https://cloud.couchbase.com/sign-up) Watch the video -  Couchbase Server to Capella migration guide ### Use our step-by-step migration guide for detailed, yet easy-to-follow, instructions! [Get The Guide](https://www.couchbase.com/blog/how-to-migrate-from-couchbase-server-to-couchbase-capella/) ### Build AI faster, safer, and smarter with lower TCO Capella drives down TCO by reducing overall complexity, management efforts, and costs to build more scalable AI. - ### Reduce costs Lower your technology, operational, and LLM costs with our powerful database and caching. - ### Offload management headaches No longer worry about patches, upgrades, maintenance, and infrastructure. - ### Built for AI Capella includes the AI Data Plane and billion-scale vector search to make apps faster and safer. ### Capella is Enterprise as a service and more Capella gives you the power of Enterprise Edition as a service along with our best AI capabilities, lower risk, and less management. ### Future-proof with AI The AI Data Plane accelerates building scalable and safe AI applications. ### Simplify management Automate time-consuming tasks and free up developer resources for key projects. ### Reduce risk Improve availability and disaster recovery while increasing scalability. ### Lower TCO Reduce costs for compute, storage, and networking while eliminating many operational and management costs. ### Next steps Ready to upgrade to Capella? Simplify your process for a smooth migration. ### Talk to our team Our Professional Services experts will ensure the fastest, easiest, and most successful migration path. [Contact the team](https://info.couchbase.com/CE-to-Capella-Contact.html) ### Do it yourself Use our migration guide for detailed, yet easy-to-follow, steps and tips. If you have any questions, we’re here to help. [Get the guide](https://www.couchbase.com/blog/how-to-migrate-from-couchbase-server-to-couchbase-capella/) ### Learn more Find out more about both upgrade options and let us walk you through our DIY guide. Watch now ### What customers are saying -   > "Switching to Capella enabled us to offload support, upgrades, and management to Couchbase. This has been a no-brainer from my point of view." > **Ian Merrington,** CTO, Seenit 500K+ videos stored 75K+ users [Read Customer Story](https://www.couchbase.com/customers/seenit) [See all stories](https://www.couchbase.com/customers/) -   > "Capella’s impressive price performance and edge capabilities give our developer team a more agile experience and allow our clients’ apps to remain synced." > **Vigyan Kaushik, **Co-founder and CEO, Quantic 50% reduction in query time [Read Customer Story](https://www.couchbase.com/customers/quantic/) [See all stories](https://www.couchbase.com/customers/) -   > "By migrating to Capella, we have been able to reduce our reliance on infrastructure, thereby cutting down our infrastructure maintenance and operational costs." > **Titu Joseph Rajan, **Head of Integration, Centrica 70K+ users [Read Press Release](https://www.couchbase.com/press-releases/centrica-powers-crucial-engineering-services-for-millions-of-customers-with-couchbase-capella/) [See all stories](https://www.couchbase.com/customers/) -   > “When our environment was self-managed, we were reluctant to > make a change until it was absolutely necessary.” > **Brad Brane, **Manager of Software Development and Support, Faith Comes By Hearing 250+ projects 10K audio files per project [Read Customer Story](https://www.couchbase.com/customers/fcbh/) [See all stories](https://www.couchbase.com/customers/) ### Compare Capella to top DBaaS competitors See how our award-winning DBaaS stacks up against MongoDB™ Atlas and DynamoDB. [Get The Facts](https://www.couchbase.com/nosql-database-cloud-comparison/) ### Couchbase Enterprise Edition to Capella FAQ Get quick answers about why you should migrate from Couchbase Enterprise Edition to Couchbase Capella. #### How do Enterprise Edition and Capella compare?+ Enterprise Edition is self-managed on your own infrastructure. Capella is the fully managed cloud equivalent with automated backups, scaling, and high availability built in. #### Is Capella compatible with Enterprise Edition?+ Yes. Capella supports the same SQL++ queries, JSON data model, SDKs, and APIs as Enterprise Edition, so most applications migrate with minimal or no code changes required. #### Does Capella cost less than Enterprise Edition?+ Yes. Over 53% of Couchbase customers reduced TCO by 50% or more after migrating to Capella by eliminating infrastructure, licensing, and operational management overhead. #### What AI features does Capella add over Enterprise?+ Capella adds managed model hosting, data processing, automated vectorization, and AI Functions, which are not yet available in Enterprise. #### How long does migrating to Capella take?+ Migration timelines vary by dataset size and complexity. Couchbase provides guided migration tooling and a dedicated team to help Enterprise Edition customers move to Capella quickly and safely. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Environmental-Social-Governance URL: https://www.couchbase.com/environmental-social-governance/ ## Environmental-Social-Governance ### ESG at Couchbase At Couchbase, ESG is among the many ways we put Our Values in action. Although all six values statements stand in support of our ESG vision, there are some, such as Be A Good Human, Act With Uncompromising Integrity and Make Tomorrow Better Than Today, that we believe are not only core to who we are, but are critical in earning the trust of our employees, customers, partners and shareholders, and are foundational to our success as a business. That’s why our focus on ESG begins at the top – our Nominating and Corporate Governance Committee of the Board is responsible for overseeing ESG matters and receives regular updates on a variety of ESG topics. Updates are provided to our Board at least annually. There is also executive-level oversight: our CEO is a champion of our ESG efforts and our CLO serves as executive sponsor, providing oversight of the activities of the ESG working group. The ESG working group, established in 2022, consists of a cross-functional team that collaborates to define ESG strategy, identify priorities and advance initiatives. ##### Environmental As a leader in database technology, Couchbase is an international company with a global reach, mindful that challenges like climate change should be tackled not just by governments but by innovative companies like ours. Along our journey, we recognize that we have an impact on the planet and its natural resources, and how we conduct our business can greatly increase or reduce this impact. Couchbase is committed to exploring ways to continually reduce its impact to Make Tomorrow Better Than Today, Starting Now. ##### Social We amplify our social impact by cultivating a collaborative, diverse and inclusive culture and supporting our employees, customers and communities to thrive. It all starts with our very first value: Be A Good Human, Always. This commitment is grounded in passionate advocacy for humanity and belonging. We will always strive to be good humans, and we do that by insisting that we live Our Values through authenticity, acceptance and connection. We strive to not just state Our Values but demonstrate and live them throughout Couchbase. ##### Governance As a public company, we are committed to strong corporate governance and effective board oversight. We believe that building trust and accountability is critical to our success and the long-term interest of our shareholders. Governance includes corporate security and product security for our cutting-edge database solutions. Couchbase demonstrates commitment to security by setting forth policies, strategic direction, providing resources and empowering employees. Industry best practices and security by design are ingrained in our policies, procedures, software development practices and cloud operations. Governance also includes data privacy, a key area of focus for Couchbase. We track global standards and laws to ensure we meet our commitments and obligations with respect to the privacy of our Couchbase community, customers and others who engage with our company. We strive to incorporate privacy by design and continuously review the requirements of data privacy laws that apply to our products and services. ### Identifying ESG Priorities Our ESG strategy will focus on five priorities identified by a recent materiality assessment based on both internal and external stakeholder perspectives: - Data Privacy & Cybersecurity - Employee Recruitment Development & Retention - Diversity, Equity & Inclusion - Employee Engagement Well-Being & Satisfaction - Business Ethics Please check out our [ESG Highlights for FY25](https://investors.couchbase.com/static-files/e9e8dd54-c02f-40f3-b9eb-1b16dd7770ca) and stay tuned as we look to publish more information on our ESG programs. ### Our Policies in Support of Our ESG Efforts - [Privacy Policy](https://www.couchbase.com/privacy-policy/) and [Candidate Privacy Notice](https://www.couchbase.com/candidate-privacy-notice/) - [Code of Business Conduct and Ethics](https://investors.couchbase.com/static-files/43fd5d72-a8b5-440e-9a2b-0ddafdf9c51f) - [Modern Slavery Statement](https://www.couchbase.com/modern-slavery-statement/) - [Code of Conduct for Partners and Suppliers](https://www.couchbase.com/code-of-conduct-for-partners-suppliers/) - Information Security: ○ [Enterprise Security](https://www.couchbase.com/resources/security/) - ○ [Capella Trust Center](https://www.couchbase.com/products/capella/trust/) - [Anti-Harassment, Bullying, Discrimination & Retaliation Policy](https://resources.couchbase.com/c/couchbase-anti-harrasment-policy?x=XedDUn) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Events & Webcasts URL: https://www.couchbase.com/resources/webcasts-and-events/ ## Events & Webcasts Join us and learn about the world’s first enterprise-class, multicloud to edge NoSQL database Featured event ### Couchbase vs. MongoDB: Choosing the Right NoSQL Database [On-demand] Why customers are making the switch to Couchbase’s unified developer data platform. [Register Now](https://info.couchbase.com/couchbase-vs-mongodb-choosing-the-right-nosql-database-2025september)  ### Explore Couchbase Events --- ### Find a Partner URL: https://www.couchbase.com/partners/find-a-partner/ ## Find a Couchbase Partner Easily locate a Couchbase partner that meets your needs – by type or by location [Contact Us](https://www.couchbase.com//contact) [Try Free](https://cloud.couchbase.com/sign-up) ### Explore Couchbase Partners --- ### Firebase page URL: https://www.couchbase.com/comparing-couchbase-mobile-vs-firebase/ ## Compare Couchbase Mobile vs. Google Firebase When the internet goes down, your business shouldn't. See why enterprises choose Couchbase Mobile over Firebase for mission-critical apps that demand 100% uptime. [Try Free](https://cloud.couchbase.com/sign-up/) Watch mobile sync demo  Sample app ### Couchbase Mobile demo app source code – Sync iOS, Android, web apps, and cloud [Check It Out!](https://github.com/couchbase-examples/couchbase-lite-retail-demo) CHALLENGES ### Couchbase Mobile vs. Firebase for mission-critical mobile apps Firebase is a cloud-only platform that cannot guarantee speed and uptime when the network drops, putting revenue, transactions, and user experience at risk. It lacks a true embedded database, governed sync, real SQL, search, and on-device AI. - Challenge #1 ### Network resilience Firebase offers only a small, unencrypted cache for brief outages – not a true embedded database. [Learn more](https://docs.couchbase.com/couchbase-lite/current/index.html) - Challenge #2 ### Data synchronization Firebase sync is two-way only – no filtering, no delta sync, no peer-to-peer when offline. [Learn more](https://docs.couchbase.com/cloud/app-services/index.html) - CHALLENGE #3 ### Query Firebase offers a limited "SQL-like" API – no JOINs, no aggregations, no complex queries. [Learn more](https://docs.couchbase.com/couchbase-lite/current/android/query-n1ql-mobile.html) - CHALLENGE #4 ### Vector search Firebase has no on-device vector search, so it can't power private, low-latency edge AI. [Learn more](https://docs.couchbase.com/couchbase-lite/current/android/fts.html) - CHALLENGE #5 ### Deployment flexibility Firebase runs on Google Cloud only – no multicloud, on-prem, or layered edge deployment. [Learn more](https://docs.couchbase.com/cloud/mobile-guides/intro.html) - CHALLENGE #6 ### Mobile scale Firestore throttles high-write "hot" documents, forcing sharding workarounds to scale throughput. [Learn more](https://docs.couchbase.com/cloud/app-services/index.html) FEATURES ### Couchbase Mobile vs. Google Firebase The superior scale, flexibility, and offline-first capabilities of Couchbase Mobile support larger and more-complex use cases than Firebase. What's includedCloud databaseOffline-first embedded databaseComprehensive data syncEdge deployment topologiesScalabilityMulticloud/on premisesQuery languageFull-text searchOn-device vector search Distributed ACID transactionsCouchbase MobileMulti-directional, filters, channels, custom conflict resolution20K writes/sec and scales linearly with nodesComplex SQLFirebaseTwo-way only, no filters, simple conflict resolutionAuto-scales, but per-document write limits require workaroundsSimple u201cSQL-likeu201d CUSTOMERS ### What customers are saying  -  -  -  -  -    > “With Capella, millions of players are able to have a consistent experience without any disruptions. These capabilities are critical for us.” > **Lars Schmeller**, Team Lead, Lotum 100M downloads worldwide 10M+ monthly active users [Read Customer Story](https://www.couchbase.com/customers/lotum/) [See all stories](https://www.couchbase.com/customers/)  > “We need to have a robust supply chain as well as a good frontline sales application to be able to manage the orders and deliver products.” > **Madhav Mekala**, Director of Mobile App Development, PepsiCo 30K users [Read Customer Story](https://www.couchbase.com/customers/pepsico/) [See all stories](https://www.couchbase.com/customers/)  > “The Couchbase sync capabilities are very impressive. Teams can test multiple players simultaneously, then sync a large amount of data seamlessly.” > **Daniel Beeler**, CTO, NeuroSync 24/7 always-on assessment [Read Customer Story](https://www.couchbase.com/customers/syncthink/) [See all stories](https://www.couchbase.com/customers/)  > “All the intelligence has to be processed on the edge so it can be invested back into the guest experience in real time.” > **John Padgett**, President, Carnival 100% uptime for on-vessel apps [Read Customer Story](https://www.couchbase.com/customers/carnival/) [See all stories](https://www.couchbase.com/customers/)  > “Capella’s impressive price-performance and edge capabilities give our developer team a more agile experience and allow our clients’ apps to remain synced.” > **Vigyan Kaushik**, Co-founder and CEO, Quantic 50% reduction in query time [Read Customer Story](https://www.couchbase.com/customers/quantic/) [See all stories](https://www.couchbase.com/customers/) ### Try the Couchbase Mobile sample app Couchbase Mobile demo app source code – Sync iOS, Android, web apps, and cloud. [Check It Out!](https://github.com/couchbase-examples/couchbase-lite-retail-demo) Resources ### Learn more about Couchbase Mobile -  DATASHEET #### Couchbase Mobile [Read now](https://info.couchbase.com/rs/302-GJY-034/images/Mobile_Datasheet.pdf) -  WHITEPAPER #### How to choose a database for your mobile apps [Read now](https://info.couchbase.com/rs/302-GJY-034/images/How_To_Choose_A_Mobile_Database.pdf) -  DATASHEET #### Couchbase Capella App Services [Read now](https://info.couchbase.com/rs/302-GJY-034/images/Capella_App_Servies_Datasheet.pdf) [See All Resources](https://www.couchbase.com/resources?content=customer_usecases) FAQ ### Couchbase Mobile vs. Firebase FAQ Get quick answers to questions about how Couchbase Mobile compares to Firebase. #### Does Firebase support offline-first apps?+ Firebase offers basic local caching for brief outages but has no embedded database, delta sync, or peer-to-peer sync. It is not designed for true offline-first applications. #### Does Couchbase Mobile work without internet?+ Yes. Couchbase Mobile stores data locally on-device using an embedded database, syncs bidirectionally when connectivity returns, and supports peer-to-peer sync between devices. #### Does Firebase support multicloud deployment?+ No. Firebase is hosted exclusively on Google Cloud with no support for AWS, Azure, on premises, or hybrid deployments. Couchbase Mobile runs across all major clouds and on premises. #### How does Firebase handle complex queries?+ Firebase provides a limited SQL-like query language with no JOIN support. Couchbase Mobile uses SQL++, which supports JOINs, aggregations, and complex queries natively. #### Does Firebase support on-device vector search for edge AI?+ Firebase does not have on-device vector search. For 100% on-device vector search, developers must pair the platform with a local edge database that supports vector search. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### GDPR URL: https://www.couchbase.com/resources/gdpr/ ## GDPR General Data Protection Regulation  ### Addressing the Requirements of the EU General Data Protection Regulation (GDPR) With GDPR, businesses incorporated in the EU or businesses transacting with end users in the EU must ensure data is processed and secured appropriately. This requires insight into the nature of the data at issue and the ability to enforce certain controls wherever this data resides. The emergence of GDPR highlights the regulatory role in ensuring a strong and up-to-date framework for the management and processing of personal data. A number of the principles in GDPR can be found in other regulations such as the Health Insurance Portability and Accountability Act (HIPAA) and the Payment Card Industry Data Security Standard (PCI DSS), which ensure data is processed and secured appropriately. Securing data, using it appropriately, and building trust is not just about regulation: **it’s the foundation for exceptional customer engagement.** At Couchbase, we view securing our customers’ data as one of the key building blocks for digital activity and digital interactions. It is important that each and every business takes the necessary steps to ensure their GDPR compliance. However, if your GDPR program is operating in a silo and solely focused on tick-box compliance, then your business is missing a trick. GDPR is really important, but it’s just one of many pieces of regulation that make up the fabric of interacting with customers in an increasingly digital world. It is better to keep an eye on the real challenge and, in fact, the real opportunity that we all want: supporting more digital interactions and transactions. Couchbase can help in these efforts around addressing your data privacy and regulatory requirements. ### Read the Couchbase Privacy Policy [Read Now](https://www.couchbase.com/privacy-policy/) ### Explore related resources -  WHITEPAPER #### Best Practices for Data Protection and Security in Couchbase [Read the paper](https://info.couchbase.com/rs/302-GJY-034/images/BestPractices_Security_WP_5M2018.pdf) -  eBook #### Don’t Waste Your GDPR Effort on Narrow Compliance [Read the eBook](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase-GDPR-eBook_Boost-Your-Digital-Strategy.pdf) -  BLOG #### Businesses must focus on digital transformation, not just tick-box compliance [Read the blog](https://www.couchbase.com/blog/gdpr-businesses-must-focus-digital-transformation-not-just-tick-box-compliance/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Healthcare URL: https://www.couchbase.com/use-cases/healthcare/ INDUSTRIES: HEALTHCARE ## Healthcare Database Solutions Couchbase powers modern healthcare database systems with high availability, offline capability, and real-time performance. Discover how our NoSQL medical database solutions support scalable infrastructure for virtual care, secure mobile access, and continuous patient data availability, even in emergencies. [Read AEDES’s Story](https://www.couchbase.com/customers/aedes/) [Get the healthcare brief](https://info.couchbase.com/rs/302-GJY-034/images/COU_052-Health-Business-Brief.pdf)  CHALLENGE + IMPACT ### Reliable healthcare apps that work anywhere The effect of COVID-19 will forever transform the digital infrastructure of the healthcare industry. The pandemic highlighted why healthcare organizations must accelerate their investment in technologies that advance a virtual strategy and lets hospitals implement practices like self-triage and virtual care. Prudent organizations will ensure these investments are their long-term strategies as they make the shift from reactive to proactive care. These efforts increasingly rely on robust healthcare database systems and medical database solutions that can support virtual care delivery at scale. - ### High availability Databases used in healthcare need applications to be available 24/7 to support continuous patient care - ### Offline capability Healthcare database systems need access to critical patient data at all times, even in remote or low-connectivity areas - ### Scalability Ensure your medical database solutions can scale seamlessly, handle sudden spikes in usage during emergencies WHY COUCHBASE ### Why Choose Couchbase NoSQL Database for Healthcare Key features for why healthcare customers choose Couchbase’s NoSQL database solution for their mission-critical applications. ### Availability and disaster recovery Couchbase provides built-in high availability and flexible replication capabilities that support disaster recovery. [Explore disaster recovery](https://www.couchbase.com/products/xdcr/) ### Health mobile devices Couchbase Mobile extends apps from the cloud to the edge with an embedded NoSQL database and a web gateway for data sync. [Extend your mobile platform](https://www.couchbase.com/products/mobile/) ### Better performance Couchbase’s in-memory and distributed architecture consistently delivers the sub-millisecond responsiveness that users need. [Read NoSQL comparison](https://www.couchbase.com/nosql-database-cloud-comparison/) ### Lower costs, faster time to market Couchbase drives the flexibility and increased operational efficiency needed to keep up with constantly changing data by adapting to the evolving demands of managing medical database systems. [Get full-text search](https://www.couchbase.com/products/full-text-search/) ### Secure and compliant Couchbase ensures HIPAA compliance with enterprise-level security throughout the entire platform. [Explore our security platform](https://www.couchbase.com/products/capella/trust/) ### Easier, more affordable scalability Couchbase’s network-centric architecture allows the database to be easily extended while maintaining performance at scale. [Get the details on scalability](https://www.couchbase.com/resources/concepts/database-scalability/) ### Use Capella for free today Try some sample code, explore tools, and play with free datasets. [Try Free](https://cloud.couchbase.com/) CUSTOMERS ### Customer testimonials related to healthcare  -  -  -    > “Couchbase is a trifecta of value. We get more features, save time, and spend less money all at once.” > **Philip Lupercio**, VP of Technology, BroadJump 50% reduction in overall storage needs 500% improvement in query performance [Read Customer Story](https://www.couchbase.com/customers/broadjump/) [See all stories](https://www.couchbase.com/customers/)  > “We wanted a solution that works across server and mobile. None of the other solutions came close to Couchbase’s broad enterprise capabilities.” > **Aviram Agmon**, CTO, Maccabi Healthcare Services 2.5M customers 60% user ratings improvement [Read Customer Story](https://www.couchbase.com/customers/maccabi/) [See all stories](https://www.couchbase.com/customers/)  > “The Couchbase sync capabilities are very impressive. Teams can test multiple players simultaneously, then sync a large amount of data seamlessly.” > **Daniel Beeler**, Chief Technology Officer, NeuroSync <1 ms response times [Read Customer Story](https://www.couchbase.com/customers/syncthink/) [See all stories](https://www.couchbase.com/customers/) ### Explore related resources -  SOLUTION BRIEF #### Couchbase healthcare solution brief [Explore the solution brief](https://info.couchbase.com/rs/302-GJY-034/images/COU_052-Health-Business-Brief.pdf) -  WHITEPAPER #### Altoros benchmark: Compare Couchbase Capella and MongoDB™Atlas [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### High Tech URL: https://www.couchbase.com/use-cases/high-tech/ INDUSTRIES: HIGH TECH APPLICATIONS ## NoSQL Database for High Tech Apps Power modern high-tech applications with Couchbase's NoSQL, the real-time database platform built for performance, scalability, and resilience. Deliver always-on, low-latency access across IoT, mobile, and cloud environments to support the next generation of digital innovation. [Read LinkedIn's Story](https://www.couchbase.com/customers/linkedin/)  CHALLENGE + IMPACT ### Deliver real-time, business-critical data Today’s high-tech leaders are embracing next-generation NoSQL database technology to build and run modern web, mobile, and IoT applications. Legacy relational databases can’t keep up with the demands for performance, agility, and scalability. That’s why the High Tech sector relies on [Couchbase](https://www.couchbase.com/), a highly scalable database that underpins mission-critical applications, enabling companies to move from monolithic systems to microservice architectures and deliver engaging, responsive, and reliable digital experiences. - ### Data modeling and schema design High-tech companies need to carefully structure their data to meet application requirements - ### Application complexity and integration Applications deal with unstructured or semi-structured data, which can lead to increased application complexity - ### Mobile and real-time data access Ensuring low-latency data retrieval is essential for delivering the user experience the market demands WHY COUCHBASE ### Why Couchbase NoSQL for high-tech applications Key features for why high-tech customers choose Couchbase’s NoSQL database solution for their mission-critical applications. ### Easier, more affordable scalability Couchbase’s network-centric architecture allows the database to be easily extended while maintaining performance at scale. [Get the details on scalability](https://www.couchbase.com/resources/concepts/database-scalability/) ### Better performance Couchbase’s [in-memory and distributed architecture](https://www.couchbase.com/developers/architecture/) consistently delivers the sub-millisecond responsiveness that users need. [Read NoSQL comparison](https://www.couchbase.com/nosql-database-cloud-comparison/) ### Availability and disaster recovery Couchbase provides built-in high availability and flexible replication capabilities that supports disaster recovery. [Explore disaster recovery](https://www.couchbase.com/products/xdcr/) ### Integrated mobile capabilities [Couchbase Mobile](https://www.couchbase.com/products/mobile/) extends apps from the cloud to the edge with an embedded NoSQL database and a web gateway for data sync. [Extend your mobile platform](https://www.couchbase.com/products/mobile/) ### Lower costs, faster time to market Couchbase drives the flexibility and increased operational efficiency you need to keep up with constantly changing data. [Get full-text search](https://www.couchbase.com/products/full-text-search/) ### Enable operational analytics The [Analytics](https://www.couchbase.com/products/analytics/) service in Couchbase reduces the time to insight on operational data and simplifies analytical data pipelines [Optimize your analytics](https://www.couchbase.com/products/analytics/) ### Use Capella for Free Today Try some sample code, explore tools, and play with free datasets. [Try Free](https://cloud.couchbase.com/) CUSTOMERS ### Customer testimonials related to high-tech applications  -  -  -    > “Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s caching systems.” > **Michael Kehoe**, Senior Staff Site Reliability Engineer, LinkedIn 10+ million queries per second <4 ms avg latency for 2.5+ billion items [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/)  > “Capella’s price performance and edge capabilities give our developer team a more agile experience and allow our clients’ applications to remain synced.” > **Vigyan Kaushik**, Co-founder and CEO, Quantic 50% reduction in query time [Read Customer Story](https://www.couchbase.com/customers/quantic/) [See all stories](https://www.couchbase.com/customers/)  > “There are many key factors that made us choose Couchbase: scalability, high availability, XDCR, flexible schema, and advanced monitoring, to name a few.” > **Krishnan Venkatasubramanian**, Head of IT Architecture, Sky 50% reduction in sign-in time [Read Customer Story](https://www.couchbase.com/customers/sky/) [See all stories](https://www.couchbase.com/customers/) ### Explore related resources -  CASE STUDY #### Linkedln customer success story [Read the case study](https://www.couchbase.com/customers/linkedin/) -  WHITEPAPER #### Altoros benchmark: Compare Couchbase Capella and MongoDB™Atlas [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) -  VIDEO #### Watch Nuance discuss Couchbase for conversational AI Watch the video [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Home URL: https://www.couchbase.com/ Couchbase. The Operational Data Platform for AI.® ## Your Data. Endless Possibilities. Turn your database into the data layer for production AI agents and the foundation for your next breakthrough. [Learn More](https://www.couchbase.com/products/ai-services/)  - https://www.couchbase.com/customers/amadeus/ - https://www.couchbase.com/customers/broadjump/ - https://www.couchbase.com/customers/cisco/ - https://www.couchbase.com/customers/comcast/ - https://www.couchbase.com/customers/directv/ - https://www.couchbase.com/customers/dominos/ - https://www.couchbase.com/customers/fico/ - https://www.couchbase.com/customers/pepsico/ - https://www.couchbase.com/customers/pge/ - https://www.couchbase.com/customers/quantic/ - https://www.couchbase.com/customers/viber/ - https://www.couchbase.com/customers/sky/ - https://www.couchbase.com/customers/tesco/ - https://www.couchbase.com/customers/tommy-hilfiger/ - https://www.couchbase.com/customers/turk-telekom/ - https://www.couchbase.com/customers/united-airlines/ - https://www.couchbase.com/blog/couchbase-customer-spotlight-series-ups/ - https://www.couchbase.com/customers/verizon/ - https://www.couchbase.com/customers/wallbid/ - https://www.couchbase.com/customers/wells-fargo/ -  Couchbase Catalyst | October 20-22 ### Secure your spot for Couchbase Catalyst 2026 and get the blueprint for agent-ready data [Register Today](https://catalyst.couchbase.com/) -  COUCHBASE AI DATA PLANE™ ### Memory, context, and governance for production AI agents Watch The Demo -  Mobile ### Couchbase Mobile introduces advancements in data sync & development flexibility [Read More](https://www.couchbase.com/products/mobile/) -  ENTERPRISE ANALYTICS ### Query Iceberg lakehouse tables in place from Enterprise Analytics 2.2 [Learn More](https://docs.couchbase.com/enterprise-analytics/current/intro/intro.html) ### Different on purpose Couchbase is the only enterprise data platform that connects and mobilizes your data so you can protect critical experiences, scale globally, and give production AI agents one governed layer to remember, reason, and act – all with less risk and lower overhead. #### Power your performance+ Expect peak performance from your digital experiences – even at peak demand.  #### Accelerate your innovation+ Get to market faster and stay one step ahead of competitors with a unified data platform.  #### Simplify your operations+ Cut complexity and drive visibility by consolidating your legacy infrastructure and services.  #### Unleash your data+ Take your data wherever it needs to go – across regions and data centers, from cloud to edge.  #### Keep costs in control+ Optimize your infrastructure spending with a unified database that significantly reduces your TCO.  [Discover Our Advantage](https://www.couchbase.com/why-couchbase/) ### Who We Are We help the world’s biggest and most trusted brands make AI a practical part of mission-critical applications, giving production agents, copilots, and assistants the data foundation they need to reach production.  ### Speed Sub-millisecond latency keeps experiences fast even as demand skyrockets, matching the pace of agentic workloads that fire many reads, writes, searches, and memory lookups per interaction. ### Scale Purpose-built for complex, critical infrastructure, our scale-out architecture grows with unpredictable agent traffic as teams build more agents and apps. ### Efficiency Save time, money, and resources by reducing custom memory and retrieval code and cutting redundant inference calls across every team. ### Resilience De-risk operations with data infrastructure and partnership that keep both critical applications and the production agents wired into them continuously available. ### Built for AI since day 1 Even at our inception, we believed in doing data differently, which is why Couchbase is the natural foundation for the Couchbase AI Data Plane™ and the production agents that run on it. Here’s why. - ### Multipurpose One JSON-native layer for profiles, memory, vectors, and traces. - ### Distributed Keep agent memory and context close to every user and edge. - ### Unified A unified backbone that moves agents from pilot to production fast. - ### High performance In-memory speed plus LLM caching that skips repeated, redundant calls. - ### Optimized for scale Scale-out clusters absorb unpredictable, growing agent traffic. - ### Always available Continuous uptime for the agents wired into critical applications. - ### Cost-effective Consolidate memory, vectors, cache, and data onto one efficient layer. ### The proof is in the performance Couchbase enables 99.999% availability anywhere and has a track record for delivering up to a >50% reduction in TCO. See what Couchbase can do:  ### Deploy securely, anywhere Run your data and your agents across DBaaS, Kubernetes, cloud, on premises, edge, mobile, and air-gapped environments. ### Performance that beats expectations Caching, workload isolation, billion-scale vector search, and auto-sharding combine into infrastructure that delivers real-time AI context seamlessly. ### Deliver a better experience Give customers and teams local, ultra-low-latency access and agents that remember context instead of asking users to re-explain it. ### Bring everything together Deploy the agent data layer across public cloud, private cloud, hybrid, on-prem, and edge so your architecture evolves with your business. ### Dive right In Access developer tools and SDKs to start building production AI agents on Couchbase today. -   > “We found that the replication technology across data centers for Couchbase was superior, especially for large workloads.” > **Claus Moldt,** CIO, FICO <1ms response times 24x365 application uptime [Read Customer Story](https://www.couchbase.com/customers/fico/) [See all stories](https://www.couchbase.com/customers/) -   > “With less than half the servers, we can increase performance and gain a much better scalable architecture.” > **Amir Ish-Shalom,** Sr. Director of Operations, Viber 15B call and message events/day 60% reduction in total servers [Read Customer Story](https://www.couchbase.com/customers/viber/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase is a highly scalable distributed data store that plays a critical role in our caching systems.” > **Michael Kehoe,** Sr. Staff Site Reliability Engineer, LinkedIn 10M+ queries per second <4ms latency for 2.5B items [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/) -   > “Enterprise-class boxes cost lots of money. We can scale and be highly available with commodity hardware.” > **Thomas Vidnovic,** Solutions Architect, Marriott International 4K transactions per second 30M+ documents [Read Customer Story](https://www.couchbase.com/customers/marriott/) [See all stories](https://www.couchbase.com/customers/) ### Make your cloud database go further Whatever cloud server you work with, we take your data wherever it needs to go – across regions and data centers, from cloud to edge. [Explore Our Partners](https://www.couchbase.com/partners/find-a-partner/) [Become a partner](https://www.couchbase.com/partners/partner-with-couchbase/) https://www.couchbase.com/partners/amazon/  https://www.couchbase.com/partners/google/  https://www.couchbase.com/partners/microsoft/  https://www.couchbase.com/partners/confluent/  ### Stay ahead of AI Product #### Be AI-native Keep data, AI workloads, and agents on a single platform to accelerate every AI initiative. - Agent Memory - MCP Server - Agent Catalog - Model hosting - Vector search from cloud to edge [Learn more](https://www.couchbase.com/products/ai-services/) Blog #### Couchbase AI Data Plane [Read the blog](https://www.couchbase.com/blog/your-ai-agents-are-stuck-in-pilot-its-a-data-problem-not-a-model-problem/) Blog #### What's new in Couchbase Mobile [Read the blog](https://www.couchbase.com/blog/when-the-internet-goes-down-your-business-shouldnt/) #### Start today Get hands-on with Couchbase in just a few clicks. [Start for free](https://cloud.couchbase.com/sign-up?_gl=1*7z3uo8*_gcl_au*MTUyOTIzMzk2Mi4xNzYyODkxNjY2) #### Access resources Check out our developer portal to explore NoSQL and browse resources. [Learn more](https://www.couchbase.com/developers/) #### Let’s partner Work with Couchbase engineers to scale performance with growth. [Contact us](https://www.couchbase.com/contact/) --- ### Infosys & Couchbase URL: https://www.couchbase.com/partners/infosys/ --- ### ISV and Couchbase URL: https://www.couchbase.com/isvs/ PARTNER ECOSYSTEM: ISVS ## ISVs and Couchbase ISVs use Couchbase’s modern database to build AI powered applications, improve revenue, margins and time to market by offering greater performance, scalability, flexibility, and faster deployment. [Get In Touch](https://www.couchbase.com/contact/)  ### Build powerful apps with less complexity & cost Couchbase’s unique data platform helps ISVs succeed through faster product development, varied use case support and a highly scalable, memory first architecture to support growth cost effectively. Our platform includes a document store, built-in cache, full-text & vector search, offline mobile, analytics, & more. Build highly scalable modern applications with support for your Gen AI & predictive ML needs. - ### Overcome legacy database challenges Couchbase’s distributed, memory-first architecture ensures high performance, massive scalability, and low latency everyday. - ### Improve development agility and speed Bring new features to market faster with flexible schemas, multiple access methods & SQL++. Support Gen AI use cases with our high scale architecture, vector search & more. - ### Consolidate to save time, effort, and costs Our integrated data platform means less technologies to learn, code, integrate, secure, update, and support. [Become a Partner](https://www.couchbase.com/partners/partner-with-couchbase/) ### Couchbase ISV stories -   > “We looked at Cassandra, we looked at Mongo. We found that the replication technology across data centers for Couchbase was superior, especially for the large workloads.” > **Claus Moldt, **CIO, FICO <1ms response times 24x365 application uptime [Read customer story](https://www.couchbase.com/customers/fico/) -   > “What Couchbase has done with SQL++ has been one of the most innovative things done in the database space in decades.” > **Bill House, **VP of Engineering, SWARM Engineering 400% faster planning $1M+ savings per optimization [Read Customer Story](https://www.couchbase.com/customers/swarm-engineering/) -   > “What we value a lot is that Couchbase was able to embrace with us our vision to the cloud, and the fact that we wanted to operate data stores directly on PaaS.” > **Vincent Bersin,** Unit Manager, NoSQL Solutions, Amadeus 20M operations per second <2.5ms response times [Read Customer Story](https://www.couchbase.com/customers/amadeus/) -   > “Switching to Capella enabled us to offload support, upgrades, and management to the Couchbase team. This has been a no-brainer from my point of view.“ > **Ian Merrington,** CTO, SeenIt 500K+ videos stored 75K+ users [Read customer story](https://www.couchbase.com/customers/seenit/) -   > “Capella’s impressive price performance and unique edge capabilities give our developer team a more agile experience and allow our clients’ applications to remain synced.” > **Vigyan Kaushik,** Co-founder and CEO, Quantic 50% reduction in query time [Read customer story](https://www.couchbase.com/customers/quantic/) ### Explore related resources -  Whitepaper #### Why NoSQL databases for AI-powered apps? An architect guide [Read the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Why_NoSQL_Architect_Guide_Whitepaper.pdf) -  Training #### Get productive fast [On-demand training](https://learn.couchbase.com/store) -  Webpage #### Reduce software, infrastructure, and operational costs [Visit page](https://www.couchbase.com/use-cases/operational-cost-reduction/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Leadership URL: https://www.couchbase.com/leadership/ ## Couchbase’s Leadership Couchbase’s management and board members bring together decades of proven vision, leadership, and success from leading global technology and venture capital companies. ### Meet the Team  BJ Schaknowski Chief Executive Officer  [Connect with BJ Schaknowski](https://www.linkedin.com/in/bschaknowski/) ### BJ Schaknowski Chief Executive Officer BJ Schaknowski is a software industry executive, with over 25 years of experience in leadership roles across a wide variety of operating functions. BJ spent the last five years as the CEO of symplr, more than tripling the size of the business during his tenure and launching the first non-clinical integrated Operations Platform to the US healthcare category. Before symplr, BJ served as the Chief Sales & Marketing Officer at Vertafore, the world’s leading provider of insurance technology. He held numerous senior and global leadership roles earlier in his career at LexisNexis Software Solutions, CA Technologies, Intuit, and Sage Software. BJ brings his dedication to creating balanced value and outcomes for employees, customers, and shareholders to the Couchbase community. Deeply committed to philanthropic efforts, BJ serves on the Susan G. Komen Board of Directors and is deeply involved in US Veteran’s transition and support organizations. BJ earned a BA in Communications from the State University of New York at Geneseo and his MBA at the University of Georgia – Terry College of Business. Schaknowski also served in the United States Marine Corps Reserves for 8 years. He lives in Denver with his wife, Heather, and two children.  Veronica Curran Chief People Officer  [Connect with Veronica Curran](https://www.linkedin.com/in/veronicacurran/) ### Veronica Curran Chief People Officer Veronica Curran brings more than 20 years of experience building and scaling people and culture functions for global technology companies. She joins Couchbase as Chief People Officer, where she will lead the company’s talent strategy and organizational health, aligning people programs with business priorities to enable sustainable growth and high performance. Veronica joins Couchbase from Magnolia People Solutions where she was the founder and managing partner, working with high-growth tech companies to design talent strategies, strengthen leadership teams, and foster scalable organizational health. Prior to Magnolia, she held several senior leadership roles at SmartBear, Alumni Ventures, Flywire, Mendix, and Turbonomic. Originally from Galway, Ireland, Veronica now lives on the North Shore of Massachusetts with her husband, Douglas, and spends much of her free time with her children, golfing, hiking, and enjoying the outdoors.  Gopi Duddi Chief Technology Officer  [Connect with Gopi Duddi](https://www.linkedin.com/in/gopi-duddi/) ### Gopi Duddi Chief Technology Officer As Chief Technology Officer, Gopi is responsible for all product development and delivery at Couchbase. He came to Couchbase from Amazon Web Services (AWS), where he served as General Manager of Analytics and Observability. During his tenure at AWS, he oversaw the development of numerous cloud-native databases, notably AWS Redshift and Aurora, and was a founding member of the AWS Glue service and CloudWatch Observability initiatives. Previously, Gopi held senior technical leadership positions at IBM and Informix, leading their flagship database offerings. Gopi holds a master’s degree in Data Science and Machine Learning from UC Berkeley, and bachelor’s degree in Computer Science from Coimbatore Institute of Technology, India.  Yusuf Hadidi Chief of Staff  [Connect with Yusuf Hadidi](https://www.linkedin.com/in/yusuf-hadidi/) ### Yusuf Hadidi Chief of Staff Yusuf serves as Chief of Staff, where he works directly with the CEO and senior leadership team to drive strategic priorities, operational cadence, and cross-functional alignment across the organization. In this role, he acts as a force multiplier for the executive team, translating strategy into execution and ensuring the company’s most important initiatives move forward with speed and clarity. Prior to joining Couchbase, Yusuf was a Senior Associate at Haveli Investments, a software-focused private equity firm, and an investment banker at Morgan Stanley (Global Technology and M&A Groups). He graduated with Highest Honors from the University of Texas at Austin, majoring in Finance with a minor in Accounting.  Josh Harbert Chief Marketing Officer  [Connect with Josh Harbert](https://www.linkedin.com/in/joshharbert/) ### Josh Harbert Chief Marketing Officer As Chief Marketing Officer at Couchbase, Josh leads all aspects of marketing and sales development, driving brand momentum, market leadership, demand creation, and growth. With over 20 years of marketing leadership experience, Josh has a proven track record of driving growth and achieving strategic outcomes in both private and public companies. Prior to joining Couchbase, he served as CMO at Delphix, where he helped lead and guide the company to high growth and profitability, culminating in a successful acquisition. Previously, he held senior marketing roles at Tanium, Qumulo, and Apptio, where he played a pivotal role in Apptio’s journey from early stage to IPO and a $2B acquisition. Josh’s deep technical background and expertise in enterprise software have been instrumental in developing effective marketing strategies. He holds a degree in mathematics from Bellarmine College and is passionate about leveraging technology to drive business success.  Barry Morris Chief Product and Strategy Officer  [Connect with Barry Morris](https://www.linkedin.com/in/bsmorris/) ### Barry Morris Chief Product and Strategy Officer Barry Morris is Couchbase’s Chief Product and Strategy Officer. He is a veteran of the data management business, most recently in executive roles at both Google Cloud and Amazon Web Services, where he had responsibility for Google’s database portfolio and most of AWS’s non-relational database services respectively. Prior to AWS, Morris was the CEO of Undo.io, CEO/Chair of NuoDB, CEO of StreamBase, and CEO of IONA Technologies. He also held management positions at Digital Equipment Corp (DEC), Lotus Development, and Leading Technologies. Morris was raised in South Africa and educated in Great Britain. He has a degree in engineering from New College in Oxford University and an Honorary Doctorate in Business Administration (DBA) from the IMC Association. In addition to multiple board roles in technology companies, he has chaired the board of the International School of Boston, and served on the board of the Sugan Theater Company.  Joe Remington Chief Business and Transformation Officer  [Connect with Joe Remington](https://www.linkedin.com/in/joeremington/) ### Joe Remington Chief Business and Transformation Officer Joe Remington is the Chief Business and Transformation Officer, where he aligns strategy, operations, and execution to drive high-growth value creation. He specializes in operational rigor, KPI discipline, and scaling systems within private equity-backed technology environments. Previously, Joe held executive leadership roles at symplr (Chief Business Officer), Aspect Software (VP of Finance, Corporate Development, and IT), and Vertafore (Chief of Staff). He also led operations innovation at DaVita. Joe holds a degree in Finance from the University of Colorado Boulder.  Deirdre Toner President and Chief Commercial Officer  [Connect with Deirdre Toner](https://www.linkedin.com/in/d-toner/) ### Deirdre Toner President and Chief Commercial Officer Deirdre Toner is a proven growth and transformation executive with deep expertise in emerging data domains. For more than 25 years, she has accelerated go-to-market performance and built enduring customer partnerships that delivered breakthrough results. Most recently, Deirdre spent seven years at Amazon Web Services (AWS), where she held multiple strategic leadership roles, including heading the Global Data Go-to-Market and Sales organization. Prior to AWS, she held senior executive roles at notable technology companies including SAP, DataStax, and Business Objects, where she led teams through periods of rapid growth and market expansion. Deirdre is a dedicated community advocate and champion for women in technology. She serves on the Board of Trustees for Sierra Community House in Lake Tahoe and is a frequent speaker at industry and internal events, inspiring the next generation of female tech leaders.  Maggie Warren Chief Legal Officer  [Connect with Maggie Warren](https://www.linkedin.com/in/maggie-warren-34266021/) ### Maggie Warren Chief Legal Officer Maggie Warren is Chief Legal Officer at Couchbase, where she leads the company’s global legal, compliance, and data governance functions. She is a seasoned executive with deep experience in guiding high-growth, technology-driven organizations through complex regulatory environments and transformational change. Prior to Couchbase, Maggie served as Chief Administrative Officer at Enhance Health, overseeing legal, compliance and people operations for a leading healthcare insurance agency. She previously spent several years as Senior Vice President and General Counsel at Vertafore, where she helped steer the company through its evolution from private equity ownership to the public sector, while modernizing the legal function and establishing enterprise-wide privacy, data governance, compliance and cybersecurity programs. Earlier in her career, Maggie was Associate General Counsel at Clarivate Analytics supporting its successful separation from Thomson Reuters and transition to a standalone, private-equity-backed company. Maggie holds a juris doctor, cum laude, from Western Michigan University and Bachelor of Arts from the University of Colorado. She is licensed to practice law in Colorado and Michigan.  Kari Wimmer Chief Financial Officer  [Connect with Kari Wimmer](https://www.linkedin.com/in/kari-wimmer-b9b3213/) ### Kari Wimmer Chief Financial Officer Kari Wimmer is Chief Financial Officer at Couchbase, leading the global finance organization spanning FP&A, accounting, and treasury. A seasoned finance executive with 20+ years of experience, she guides teams through complex inflection points to drive disciplined, scalable growth and stronger operating performance. Before Couchbase, Kari was CFO at Intellistack, where she strengthened financial infrastructure and forecasting, and EVP of Finance at Businessolver, helping scale the business and build a high-performing team. She has also held senior leadership roles at IHS Markit (now part of S&P Global), P2 Energy Solutions, and Arrow Electronics, focused on capital allocation, corporate development, and operational discipline. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Legal URL: https://www.couchbase.com/legal/ ## Couchbase Legal Find documentation related to our Website Terms of Use, Acceptable Use Policy, Trademark Standards for Use, Privacy Hub, Privacy Policy, Data Privacy Framework Statement, Law Enforcement Information Request, and Modern Slavery Statement. https://www.couchbase.com/terms-of-use/ ### Terms of Use Use of the Couchbase website is subject to Couchbase’s Website Terms of Use. https://www.couchbase.com/cookie-policy/ ### Cookie Policy Our Cookie Policy explains how and why Couchbase uses cookies and other similar tracking technologies, and the choices that you have to control and manage them. https://www.couchbase.com/privacy-policy/ ### Privacy Policy Your privacy is important to us. Our Privacy Policy describes our privacy practices and provides information about the choices you have regarding the ways in which information is collected by Couchbase. https://www.couchbase.com/products/security/ ### Security Couchbase is committed to designing and maintaining an appropriate, robust program of security to secure data, systems, and services. Our security program describes our security practices. https://www.couchbase.com/resources/gdpr/ ### GDPR Our GDPR statement addresses the EU General Data Protection Regulation (GDPR). https://www.couchbase.com/modern-slavery-statement/ ### Modern Slavery Statement Couchbase’s Modern Slavery and Human Trafficking Statement. https://www.couchbase.com/code-of-conduct-for-partners-suppliers/ ### Code of Conduct for Partners and Suppliers Code of Conduct for Partners and Suppliers describes the policies and standard by which Couchbase conducts business. https://www.couchbase.com/legal/agreements/ ### Legal Agreements Access the legal terms, support policies, and third-party licenses governing usage of Couchbase products and services. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. 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Tableau Connector 1.1.1 ###### Couchbase Tableau Connector Third Party Licenses Tableau Connector 1.0.0 #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Manufacturing & Logistics URL: https://www.couchbase.com/use-cases/manufacturing-and-logistics/ INDUSTRIES: MANUFACTURING & LOGISTICS ## NoSQL Database for Manufacturing Architect responsive applications that work anywhere, all the time [Read GroundHog App's Story](https://www.couchbase.com/customers/groundhogapps/)  CHALLENGE + IMPACT ### Deliver always-on, responsive applications Empowering field employees involves equipping them with reliable applications that operate seamlessly, irrespective of network accessibility. Whether they're stationed in a warehouse, on an oil rig, in a factory, or in remote locations, your workforce and their essential vehicles, machinery, and equipment rely on application infrastructure that guarantees uninterrupted availability. - ### Data volume Need to develop robust data modeling strategies to ensure seamless management for immense volume of diverse data - ### Real-time data processing Real-time insights are crucial for quick decision-making and proactive issue resolution - ### Scalability demands Failing to scale properly can lead to performance bottlenecks and operational disruptions WHY COUCHBASE ### Why Couchbase NoSQL for manufacturing & logistics Key features for why manufacturing & logistics customers choose Couchbase’s NoSQL database solution for their mission-critical applications. ### Availability and disaster recovery Couchbase provides built-in high availability and flexible replication capabilities that supports disaster recovery. [Explore disaster recovery](https://www.couchbase.com/products/xdcr/) ### Integrated mobile capabilities Couchbase Mobile extends apps from the cloud to the edge with an embedded NoSQL database and a web gateway for data sync. [Extend your mobile platform](https://www.couchbase.com/products/mobile/) ### Easier, more affordable scalability Couchbase’s network-centric architecture allows the database to be easily extended while maintaining performance at scale. [Get the details on scalability](https://www.couchbase.com/resources/concepts/database-scalability/) ### Better performance Couchbase’s in-memory and distributed architecture consistently delivers the sub-millisecond responsiveness that users need. [Read NoSQL comparison](https://www.couchbase.com/nosql-database-cloud-comparison/) ### Lower costs, faster time to market Couchbase drives the flexibility and increased operational efficiency you need to keep up with constantly changing data. [Get full-text search](https://www.couchbase.com/products/full-text-search/) ### Enable operational analytics The Analytics service in Couchbase reduces the time to insight on operational data and simplifies analytical data pipelines. [Optimize your analytics](https://www.couchbase.com/products/analytics/) ### Use Capella for Free Today Try some sample code, explore tools, and play with free datasets. [Try Free](https://cloud.couchbase.com/) CUSTOMERS ### Customer testimonials related to manufacturing & logistics  -  -  -    > “With Couchbase, my top engineers didn’t have to focus on the mobile sync and data management challenges anymore.” > **Michael Hart**, Director of Predix Mobile Engineering, GE [Read Customer Story](https://www.couchbase.com/customers/ge/) [See all stories](https://www.couchbase.com/customers/)  > “With Couchbase, we can concentrate on delivering innovative user experiences that meet our customers’ evolving needs.” > **Krishna Kunam**, Chief Technology Officer, GroundHog [Read Customer Story](https://www.couchbase.com/customers/groundhogapps/) [See all stories](https://www.couchbase.com/customers/)  > “We penetrate more than 95% of households with our products, so we need to have a good frontline sales application to manage the orders and deliver products.” > **Madhav Mekala**, Director of Mobile App Development, PepsiCo 30,000 users [Read Customer Story](https://www.couchbase.com/customers/pepsico/) [See all stories](https://www.couchbase.com/customers/) ### Explore related resources -  CASE STUDY #### Maximizing value from heavy machinery [Read the case study](https://info.couchbase.com/rs/302-GJY-034/images/GroundHog-Case-Study.pdf) -  WHITEPAPER #### Altoros benchmark: Compare Couchbase Capella and MongoDB™Atlas [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Master Partner Agreement URL: https://www.couchbase.com/mpa/ ## Master Partner Agreement **Last updated:** November 4, 2025 This Master Partner Agreement (the “**Agreement**”) governs your participation in the Couchbase PartnerEngage Program and sets forth the terms under which you (“**Partner**”) may engage with Couchbase, Inc. (“**Couchbase**”) in one or more partnering activities. This Agreement is effective as of the date you first (i) accept an Order that references these terms; or (ii) register for the PartnerEngage Program, whichever occurs earliest (“**Effective Date**”). If you are entering into this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the legal authority to bind such entity to this Agreement. By participating in the Couchbase PartnerEngage Program, you acknowledge that you have read, understood, and agree to be bound by this Agreement. **1. DEFINITIONS.** 1.1. “**Application Packaged**” means distributed with the Partner Product for separate installation or use by Clients; when applied to the Software, it means the Software is bundled with the Partner Product but remains a distinct component that Clients may install or run alongside the Partner Product. 1.2. “**Client**” means a third party end-user who has executed a written agreement with Partner (“**Client Agreement**”) for Couchbase Offerings or other products or services offered by Partner. 1.3. “**Cloud Service**” means the Couchbase Capella database-as-a-service and related cloud service functionalities and offerings made available under this Agreement. 1.4. “**Couchbase Offerings**” means the Cloud Service, Software, and Professional Services. 1.5. “**Cross-Data Center Replication**” means an asynchronous data replication system, involving replicating active data to multiple, geographically diverse data-centers or data repositories. 1.6. “**Deployment**” means all Licensed Nodes and Licensed Devices within a particular workload or application. 1.7. “**Documentation**” means  technical documentation provided by Couchbase related to the applicable Products. 1.8. “**Embedded**” means incorporated into and executed as part of the Partner Product in object code form; when applied to the Software, it means the Software is built into the Partner Product’s functionality and not installed or run separately by Clients. 1.9. “**Fees**” means the fees and charges (i) specified in an applicable Order, (ii) accrued through usage of the Cloud Service, or (iii) otherwise payable to Couchbase under the Agreement. 1.10. “**Intellectual Property Right**” means all intellectual, industrial, and proprietary rights of any kind, whether registered or unregistered, including patents and patent applications, copyrights and moral rights, trademarks, service marks, trade names, trade dress, logos, designs, slogans, domain names, trade secrets, know-how, proprietary processes, formulae, algorithms, software, databases, and other intangible rights of a similar nature, together with all applications, registrations, continuations, renewals, and extensions thereof, whether existing now or arising in the future and whether created before or after the Effective Date. 1.11. “**Lead Referral Revenue**” means payments actually received by Couchbase from a Commissionable Lead for commissionable products ordered during the six (6) months from the first Order date between Couchbase and the Commissionable Lead, provided the Order date falls within six (6) months of Partner’s Registration Form submission for that Commissionable Lead (unless Couchbase extends this period in writing); otherwise, no commission is payable. Payments are net of taxes, write-offs, refunds, or chargebacks. Lead Referral Revenue excludes (i) amounts for renewals; (ii) amounts for non-commissionable products or services as of the relevant Referral Confirmation; and (iii) amounts owed but not received by Couchbase. 1.12. “**Licensed Device**” means a unique device (such as a mobile device, laptop, or IoT device) that stores data locally using the “Couchbase Lite” or “Edge Server” product during a rolling thirty (30) day period. 1.13. “**Licensed Node**” means an instance of the Software running on a server, including a physical server, server blade, virtual machine, software container, or cloud server (whether in a testing, development, production or other environment). 1.14. “**Managed Services**” means outsourced managed services, cloud management platform services, migration planning, application modernization, operational management and any other services Customer provides to its Clients as part of its use of the Software. 1.15. “**Order**” means a transaction document (such as an order form or statement of work) identifying entitlements for the Couchbase Offerings, along with applicable Fees and term(s), signed by both Parties or accepted by Partner through an authorized third-party platform. 1.16. “**PartnerEngage Program**” means Couchbase’s partner program, as described on the Couchbase Partner Portal, accessible [https://www.couchbase.com/partners/partner-with-couchbase/](https://www.couchbase.com/partners/partner-with-couchbase/). 1.17. “**Partner Product**” means any software product developed by Partner and identified in the applicable Order, provided that: (a) the software product does not compete with the Software or any other Couchbase software; and (b) the software product adds significant and primary additional functionalities to the Software. 1.18. “**Privacy Policy**” means the policy available at[https://www.couchbase.com/privacy-policy](https://www.couchbase.com/privacy-policy) (or any successor location), as updated from time to time. 1.19. “**Product**” means the Cloud Service, Software, and/or other offerings (i) as set forth in an Order; or (ii) as otherwise made available to Partner under the Agreement, and their respective related technologies. 1.20. “**Professional Services**” means consulting, training, and other services, and any resulting reports, materials, or other deliverables, provided by Couchbase under the applicable Order or SOW. 1.21. “**Program Referral Percentage**” means the commission rate payable by Couchbase to Partner on Lead Referral Revenue, as specified in the PartnerEngage Program at the time of the Registration Form submission. 1.22. “**Software**” means the Couchbase Enterprise Edition Software and related self-managed products made available to Partner under this Agreement. 1.23. “**SOW**” means a statement of work  identifying and describing the Professional Services purchased by Partner and entered into between Couchbase and Partner. 1.24. “**Subscription Term**” means the period specified in the applicable Order during which (i) the Software license is effective, (ii) Cloud Service access and use entitlements remain available, and/or (iii) Professional Services are provided, ending on the expiration date. If no period is specified, the Subscription Term defaults to twelve (12) months from the Order effective date. 1.25. “**Support**” means technical support services for the applicable Couchbase Product as described in the then-current Couchbase support policies, at[https://www.couchbase.com/support-policy](https://www.couchbase.com/support-policy), as updated from time to time. 1.26. “**Support Level**” means the level(s) of technical support and maintenance services, each defined as follows: - 1.25.1. “**First Level Support**” means initial support level responsible for triaging incoming issues, taking initial calls from Clients, providing general product information, providing support for routine, short duration installation and usage questions, and performing simple diagnostics and gathering relevant information by analyzing symptoms to identify which subsystem is experiencing a problem. - 1.25.2. “**Second Level Support**” means intermediate support level, such as responding to questions requiring knowledge of fundamental NoSQL concepts, troubleshooting and resolving basic problems with Software, triage characterizing and diagnosing problems with the Software, and establishing a clear case for Third Level Support escalation with supporting material. - 1.25.3. “**Third Level Support**” means to answer questions requiring deep technical expertise in the Software raised by First or Second Level Support personnel, diagnose and resolve issues escalated by First or Second Level Support personnel, and engage and actively work with Fourth Level Support personnel to resolve critical issues. - 1.25.4. “**Fourth Level Support**” means engineering/product development support in troubleshooting and determining root cause to severity 1/ production outage issues and being able to address critical severity 1/ production outage issues that may require a Software code change. 1.26. “**Territory**” means a specific geographic area as identified in the Partner Application available at [https://www.couchbase.com/partners/partner-with-couchbase/](https://www.couchbase.com/partners/partner-with-couchbase/). 1.27. “**Third Party Products**” means products, components, files, programs, databases, content sources or other materials developed and owned by third parties. 1.28. “**Updates**” means updates, upgrades, bug fixes, patches, or other feature changes, which may alter or remove functionality of the Software. All Updates are part of the Software under this Agreement. The term “including” means including but not limited to. **2. RIGHTS GRANTED AND LICENSE RESTRICTIONS** 2.1. General License. Subject to this Agreement and applicable Orders, Couchbase grants Partner a revocable, non-exclusive, non-transferable, non-sublicensable license to: - use the Product for demonstration purposes, - Embed in or Application Package the Product with Partner Product (if applicable) in accordance with Section 2.2; and - resell the Couchbase Offerings within the Territory. - use the Product to provide Managed Services to Clients within the Territory and in accordance with the applicable Order. Use of the Product requires a current, paid subscription for all environments (including, testing, quality assurance, production, backup, and disaster recovery environments), unless it is a development-only Deployment for Partner's internal use only, and not for resale or distribution to end clients. Support or other services requested for any environment require a paid subscription. 2.2 Embedded and Application Packaged Software. Partner may install the Software via Couchbase’s website ([https://www.couchbase.com](https://www.couchbase.com)) and, if specified in an Order, may: - develop the Partner Product using the Software; - Embed or Application Package the Software with the Partner Product; - reproduce the Software in object code form and Documentation as needed in accordance with the licenses granted under this Section 2.2; - make a single backup copy of the Software and Documentation; - use the Software internally for testing solely with the Partner Product; and - resell the Embedded or Application Packaged Software as part of the Partner Product to Clients for Client’s internal use only, within the licensed scope and quantity. All rights apply solely to the Partner Product identified in the applicable Order; a separate Order is required for each unique Partner Product. Any other tool or SDK from Couchbase’s website shall be governed solely by this Agreement, which prevails over any Couchbase website terms. 2.3 Tools, Connectors, and Third Party Products. Where certain Couchbase components (i.e., components developed and owned by Couchbase)  interface with or connect to Third Party Products, Partner and Clients must comply with any applicable third party license terms that Third Party Products may be subject to. Couchbase does not own, control or license such Third Party Products. As such, Couchbase shall have no responsibility or liability whatsoever for (i) the confidentiality, security, and integrity of any content or data Partner and/or Client choose(s) to transfer to any Third Party Products; nor (ii) the installation, operation, or support functionality of, or otherwise related to or arising out of, any Third Party Products. 2.4 Partner agrees to use Couchbase Offerings only to the extent expressly allowed in this Agreement and applicable Documentation, and to devote reasonable efforts to promote the Couchbase Offerings. 2.5 Couchbase retains all rights, title, and interest in the Couchbase Offerings and Documentation (including the source code, any modifications, improvements, enhancements or derivatives thereto), and all Documentation and Professional Services (including associated deliverables), including intellectual property. Partner retains rights in its own Partner Products. Clients may only use modules specifically listed in an Order.  2.6 Couchbase reserves the right to modify or discontinue its PartnerEngage Program or Couchbase Offerings with three (3) months’ prior written notice. Couchbase reserves the right to sell the Couchbase Offerings directly and bill customers accordingly. In case of a channel conflict, both Parties will cooperate in good faith to reach a mutually agreeable resolution.   2.7 Partner shall not, and shall not allow any third party to: - alter, modify, adapt, translate, enhance, reverse engineer, decompile, disassemble, or create derivative works of the Product or Documentation; - derive or attempt to derive the source code, underlying ideas, or trade secrets of the Product; - transfer, sell, lease, lend, disclose, sublicense, or use the Product for timesharing, service bureau, or similar purposes; - use, copy, or provide access to the Product or Documentation for the benefit of any third party; - claim or acquire any right, title, or interest in the Couchbase Offerings or Documentation beyond the license expressly granted; - remove, obscure, or alter any proprietary notices, trademarks, warranties or disclaimers relating to the Product or Documentation; - access or use the Couchbase Offerings or Documentation in violation of Intellectual Property Rights or applicable law, including unlawful content or data use or disclosure; - conduct penetration testing, performance testing, or benchmarking, or use the Product for competitive analysis or to develop or provide a competing product or service; - restrict or interfere with Couchbase’s access, monitoring, or provision of the Cloud Service; - bypass, disable, or breach any security or usage-control measures; - resell the Product bundled with non-Partner Products, reassign Licensed Nodes or Licensed Devices across products or projects, or host (or offer to host) any instance of the Software for third parties.   **3. FEES AND PAYMENTS** 3.1 Partner will pay Couchbase the Fees specified in each Order or SOW. Unless otherwise stated, all Fees are due within thirty (30) days of invoice and are non-refundable. Partner remains responsible for payment of Fees to Couchbase, regardless of whether Client pays Partner. Couchbase may change its Fees with ninety (90) days written notice to Partner. Partner may set its own pricing for Clients. Late payments will incur interest at the lesser of one and one-half percent (1 ½%) per month or the maximum rate allowed by applicable law. Partner will reimburse Couchbase for all reasonable costs and expenses (including reasonable attorneys’ fees) of collecting overdue amounts. Upon expiration or termination of this Agreement, all outstanding amounts become immediately due. 3.2  If Partner issues a purchase order (“**PO**”), it is considered a binding offer, which Couchbase may accept at its  discretion. Only the commercial details (i.e., product, Client, quantity (including number of Licensed Nodes and/or Licensed Devices), price, server size metric, Support Level, Subscription Start and End Date, and Professional Services description) in an accepted PO will apply; any other term on the PO are void,even if signed. All accepted POs are governed by this Agreement. 3.3 All Fees are exclusive of taxes, duties, or similar charges, including, without limitation, VAT, GST, sales, excise, service, and gross receipts tax (collectively, the “**Transaction Taxes**”), which Partner agrees to pay within thirty (30) days of receiving an invoice or other notification from Couchbase, unless Partner provides an applicable exemption or direct payment certificate. Partner shall provide Couchbase with information necessary to determine Couchbase’s tax collection obligations. All payments must be made free of withholding or deduction. If withholding is legally required, Partner must gross up the payment to Couchbase so that Couchbase receives the full invoiced amount. Couchbase will provide tax forms as needed to minimize tax withholdings. Partner shall cooperate with Couchbase to minimize taxes where legally permitted, including by applying for reduced rates or exemptions, and shall provide original or certified copies of documentation of any tax payments upon request.  **4. ORDERS ** 4.1 Partner may register sales opportunities with Couchbase. An opportunity becomes an approved Order only upon mutual written agreement signed by both Parties. 4.2 Any change to an approved Order requires repeat approval under Section 4.1. Failure to comply gives Couchbase the right, but not the obligation, to terminate the Agreement immediately. A waiver of this right in one instance does not waive it in others. 4.3 Upon request, Partner shall promptly provide complete and accurate written information about prospective Clients and Partner Products for Couchbase’s prior written approval. This includes Client’s name, address, distribution date, intended Software use, and support details. Partner must promptly update Couchbase in writing of any change. Partner represents and warrants that all information provided is, and will remain, complete and accurate.  **5. DELIVERY, SUPPORT AND PROFESSIONAL SERVICES** 5.1 Delivery. The Product is delivered electronically upon execution of the Order. Couchbase has no shipment obligations. 5.2 Software Support. Couchbase will provide Support to Client as specified in the Order. All Licensed Nodes and Licensed Devices in a Deployment, including disaster recovery or backup nodes, must be at the same Support level. Each Deployment may have a different Support level. Development and test environments must also maintain consistent Support levels, which may be at a different support level from the Deployments. Couchbase may update the Support policy from time to time, provided changes do not materially and adversely affect existing subscriptions. 5.3 Partner Product Support. For Partner Products, Partner shall provide First and Second Level Support to Client. Couchbase shall use commercially reasonable efforts to provide higher-level support to Partner (i.e., Third and Fourth Level Supports). All Licensed Nodes and Devices using the Cross-Data Center Replication feature must be at the same Support level, including if one side of the connection is only used for disaster recovery or backup. Couchbase may provide Updates, which Partner shall promptly install; failure to install them may impair functionality. Partner is solely responsible for Client support for Partner Products and must notify Couchbase of any complaints. 5.4 Cloud Service. Use of the Cloud Service requires user account registration for Client and Partner. Couchbase will provide Support per the service plan selected by Client or specified in the Order.  5.5 Professional Services. Couchbase may provide certain Professional Services to Partner or for resell to Clients as described in an Order or SOW. Professional Services will be performed in a professional and workmanlike manner. Partner shall pay Fees as stated in the applicable Order or SOW. Professional Services are deemed accepted upon delivery unless otherwise stated in an Order or SOW. Couchbase may use  subcontractors but remains responsible for their compliance with this Agreement. Unless otherwise stated in an Order or SOW, unused Professional Services expire at the end of the Subscription Term without refund. For postpaid Professional Services, Couchbase will issue a final invoice for unused Professional Services. Partner shall reimburse Couchbase for reasonable travel and incidental expenses related to on-site Professional Services, upon invoice. ** 6. CLIENT AGREEMENT** 6.1 Partner shall contract with Clients using its standard agreement, provided each Client Agreement contains terms that: - restrict use of the Couchbase Offerings and Support as set forth in Sections 2 and 5 of this Agreement and the applicable Order or SOW; - prohibit (i) transfer (except temporary transfer due to hardware failure); (ii) assignment, timesharing and rental ; (iii) transfer of title; (iv) reverse engineering, disassembly, decompilation, or source code access; and (v) duplication beyond one backup copy; - disclaim Couchbase's liability, to the extent permitted by law, for all damages arising from Client use of Couchbase Offerings; - require Clients to cease use and return or destroy all copies of the Product and Documentation upon termination; - require compliance with all applicable international and domestic export and economic sanctions laws or regulations, including those of the United States of America, to ensure that neither the Couchbase Offerings nor any direct product thereof are exported, directly or indirectly, in violation of such laws or regulations; - designate Couchbase as a third-party beneficiary of this Section 6; - maintain complete and accurate records of activities under the Client Agreement to verify compliance; and - for the Cloud Service, require Client registration, creation of  a Cloud Service user account, and acceptance of Couchbase’s Cloud Service terms. Partner shall use reasonable and technical means to enforce these terms. If Partner knows or should know of an unauthorized Client use, it must immediately notify the Client and, if unresolved, terminate the Client’s sublicenses and/or access.  Partner will indemnify Couchbase for any failure to include the above terms in Client Agreements and for any misrepresentation by Partner or its agents about Couchbase Offerings, Documentation, and Support, that materially deviates  from Couchbase’s own representations or warranties.  Third-party software delivered with the Software may only be used in conjunction with Partner's or Client’s licensed use of the Software. 6.2 Partner shall: - enforce Client Agreements and promptly notify Couchbase of any Client breach; - maintain records of Client Agreements and related distribution details (Client name, address, date of distribution and offerings provided); and - (c) provide Couchbase access to such records upon request. ** 7. INFRINGEMENT INDEMNITY** 7.1 Partner indemnification. Partner shall indemnify, defend, and hold harmless Couchbase, its Affiliates, and licensors (collectively, the “**Couchbase Parties**”) from any damages, costs, or liability arising from: - infringement or misappropriation of Intellectual Property Rights by the Partner Product, or by any combination of the Software/Documentation with the Partner Product, Partner data, or Partner content; - any use or inability to use the Software by Partner or any third party obtaining access through Partner; or - any breach of this Agreement by Partner. Indemnification is conditioned on Couchbase: (i) promptly notifying Partner of the claim; (ii) providing necessary information and cooperation; (iii) granting Partner exclusive control of defense and settlement; and (iv) refraining from admissions of liability. 7.2 Couchbase Indemnification. Subject to Section 7.3 and 7.4, Couchbase will defend or settle any third party claim against Partner that the non-open source components of the Couchbase Offerings (when used as documented) infringe a U.S. patent, copyright, trade secret, or other intellectual proprietary right (“**IP Claim**”), provided Partner: - promptly notifies Couchbase in writing; - allows Couchbase full control of the defense or settlement; and - reasonably cooperates with Couchbase. Couchbase will pay any final judgement or settlement it approves in writing. 7.3 Couchbase remedies. If an IP Claim arises, Couchbase may, at its discretion: (i) obtain the right for continued use; (ii)  replace or modify the Couchbase Offering to make it non-infringing; or (iii) terminate the affected license or subscription and refund any prepaid, unused fees on a pro-rated basis. 7.4 Limitations. Couchbase is not liable for IP Claims resulting from: - combination with third party products, services, or data; - modification by any party other than Couchbase;(c) continued infringing use after notice or availability of a workaround; - use not in accordance with the Agreement, Orders, SOW or Documentation; - Couchbase’s modifications of the Couchbase Offerings in compliance with Partner’s specifications; - third-party open source components; - use of outdated versions if the current version avoids the claim and is offered at no additional cost. Partner shall indemnify Couchbase for any claim arising from this Section 7.4 in the same manner as provided above. **8. LIMITED WARRANTIES AND DISCLAIMERS ** EXCEPT FOR ANY EXPRESS WARRANTIES PROVIDED BY COUCHBASE, THE COUCHBASE OFFERINGS AND DOCUMENTATION ARE PROVIDED “AS IS,” WITHOUT ANY WARRANTY WHATSOEVER. THE COUCHBASE PARTIES DISCLAIM ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. COUCHBASE DOES NOT WARRANT THAT THE COUCHBASE OFFERINGS OR DOCUMENTATION, OR ANY PORTION THEREOF, WILL BE ERROR FREE OR UNINTERRUPTED. **9. LIMITATION OF LIABILITY ** 9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL: (i) EITHER PARTY (NOR COUCHBASE’S THIRD PARTY PROVIDERS) BE LIABLE TO THE OTHER OR TO ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION ARISING OUT OF OR RELATED TO THE AGREEMENT, PARTNER OR CLIENT’S INABILITY TO USE THE PRODUCTS, DOCUMENTATION, OR THE PROFESSIONAL SERVICES IN ACCORDANCE WITH AND SUBJECT TO THE AGREEMENT; AND (ii) EITHER PARTY’S AGGREGATE LIABILITY TO THE OTHER FOR ALL LOSSES, CLAIMS AND DAMAGES (EXCEPT FOR FEES OWED UNDER THE AGREEMENT) EXCEED THE TOTAL AMOUNT OF FEES PAID OR PAYABLE BY PARTNER FOR THE APPLICABLE PRODUCT UNDER THE AGREEMENT IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT FIRST GIVING RISE TO THE LIABILITY. All limitations and exclusions of liability in the Agreement will apply even if the above stated remedies fail of their essential purpose and regardless of the form or source of claim or loss, whether the claim or loss was foreseeable, and whether the Couchbase Parties have been advised of the possibility of the claim or loss. **10. CONFIDENTIALITY** 10.1 Each party (“**Recipient**”) may receive confidential or proprietary information from the other (“**Discloser**”) that is marked or reasonably understood to be confidential (“**Confidential Information**”). Confidential Information includes the terms of this Agreement, pricing, customer or prospect data, and  technical or business information related to Couchbase Offerings, services, or plans.  Recipient shall: - Use Discloser’s Confidential Information solely to perform under this Agreement; - Not disclose Confidential Information to any third party without Discloser’s prior written consent (except as required by law); and - Protect Confidential Information to the same degree of care as it protects its own, but not less than reasonable care. Partner shall not disclose results of any Couchbase performance, benchmark, or evaluation tests without prior written approval from Couchbase. 10.2 Confidential Information does not include information that: - becomes public through no fault of Recipient; - was lawfully known to Recipient before disclosure; - is lawfully disclosed by a third party without restriction,  where Recipient was not aware that the information constituted Confidential Information; - is independently developed without use of Discloser’s Confidential Information; or - must be disclosed by law or legal process, provided Recipient gives prompt notice and cooperates with efforts to limit disclosure. 10.3 Breach of confidentiality may cause irreparable harm. The Discloser is entitled to seek injunctive relief in addition to any other available remedies.  ** 11. TERM AND TERMINATION** 11.1 Unless otherwise stated in an Order, this Agreement is effective as of the Effective Date and will continue until terminated in accordance with this Agreement. 11.2 Either party may terminate this Agreement or an Order: - upon thirty (30) days’ written notice of the other Party’s material breach that remains uncured; - immediately for bankruptcy, insolvency, or material breach of the confidentiality obligations. Either party may also terminate this Agreement (but not an active Order) for convenience with thirty (30) days’ written notice. Termination of the Agreement will not affect any active Order, which shall remain in full force and governed by this Agreement until expiry or termination of such Order.  11.3 Obligations on termination. Upon termination or expiration: - Client Agreements in effect as of termination may continue for the remaining Subscription Term under the applicable Order, provided Clients are not in default and Partner continues to pay all amounts due to Couchbase. For this purpose only, Partner may retain one copy of the Software to support such Clients in accordance with Section 5.3 for the remainder of the Subscription Term; - Except as in (a), (i) all licenses terminate immediately; (ii) Partner shall cease all use, reproduction, and resale of the Couchbase Offerings and Documentation; and (iii) Partner shall cease representing itself as a Couchbase partner or reseller; - Partner shall not renew any Client Agreement without Couchbase’s prior written consent; and - Any Client communication or public announcement regarding termination shall be mutually agreed in writing before release.   **12. PUBLICITY** 12.1. Neither Party may use the other’s trademarks, logos, or proprietary designations (each a “**Trademark**”) without prior written consent, except as permitted under this Agreement.  Neither party shall use or register any mark that is confusingly similar to the other’sTrademarks or combine Trademarks to form a composite mark.    12.2. Partner grants Couchbase a non-exclusive, royalty-free license to use Partner’s name and logo to identify Partner as a Couchbase partner in marketing materials, press releases, program directories, and on Couchbase websites. Partner will provide necessary artwork upon request. Use will comply with Partner’s trademark guidelines provided in writing.  All goodwill from such use benefits Partner. 12.3. Couchbase grants Partner a non-exclusive, royalty-free license to use Couchbase’s name and the PartnerEngage logo solely during the term of this Agreement to promote Couchbase Offerings. Use must comply with Couchbase’s trademark guidelines (available at [https://www.couchbase.com/trademark-policy](https://www.couchbase.com/trademark-policy)) or as otherwise provided. Couchbase may revoke this license at any time with written notice.  All goodwill from such use benefits Couchbase.  12.4. Partner agrees to reasonably cooperate with Couchbase, at Couchbase’s expense, to protect Couchbase’s Trademarks. All license rights grants under Section 12.3 terminate upon expiration of the Agreement.  **13. RECORDS, VERIFICATION AND AUDIT ** 13.1. Records. Partner shall maintain and ensure its Clients maintain complete and accurate records of activities under this Agreement to verify compliance.  13.2. Usage Verification. Every three (3) months, or as otherwise agreed, Partner shall submit a usage report certifying Product usage by Clients (e.g., number of Licensed Nodes or Licensed Devices). Reports must follow Couchbase’s instructions and be submitted either as (i) a signed certification or (ii) an automated report using Couchbase-provided tools. Any overuse will be billed at the rates in the Order, or Couchbase’s then-current list price if not specified, and prorated as applicable. 13.3. Audit Rights. Couchbase may audit Partner no more than once every twelve (12) months, upon thirty (30) days’ prior written notice, during regular business hours, and in a manner that does not unreasonably disrupt business to verify that Partner and each Client is in compliance with the terms of this Agreement. Partner and its Clients shall provide access to relevant records. If underpayment is found, Partner shall pay the shortfall within thirty (30) days. If underpayment exceeds five percent (5%) of the Fees for the audited period, Partner shall also reimburse Couchbase's reasonable audit costs. Audit rights survive for one (1) year after termination of the Agreement.   13.4. Third Party Auditors. Audits may be conducted by Couchbase or an independent certified public accountant reasonably acceptable to both Parties.   **14. REFERRALS ** 14.1. Partner may identify and submit potential customer opportunities (“**Leads**”) to Couchbase using Couchbase’s lead registration form (“**Registration Form**”). Upon request, Partner will provide additional information and assist Couchbase in engaging the Lead (e.g., introductions, meetings, or calls). 14.2. Couchbase will review each Registration Form and notify Partner by email whether the Lead is accepted or rejected (“**Referral Confirmation**”). Couchbase may reject a Lead at its sole discretion, including if: - the Lead is already a Couchbase customer; - A prior submission was made by Partner or a third party; - The Lead fails Couchbase’s credit or compliance checks; - The Lead is subject to trade restrictions or outside the designated Territory. 14.3. Upon request, Partner will support Couchbase in the sales process with Leads. Couchbase is under no obligation to pursue or sell to any Lead and assumes no liability for doing so. 14.4. This Agreement is non-exclusive. However, once a Lead is accepted as a Commissionable Lead (as defined below), Partner may not refer the same Lead to a direct competitor of Couchbase. **15. COMMISSIONS** 15.1. A Lead qualifies as commissionable (“**Commissionable Lead**”) only if: - Partner submitted a complete Registration Form in accordance with Section 14.1; and - Couchbase accepted the Lead in writing under Section 14.2. 15.2. If Couchbase receives payment from a Commissionable Lead and Partner complies with all Agreement terms, Couchbase shall pay Partner commission equal to the Program Referral Percentage of Lead Referral Revenue. For promotional opportunities sourced or influenced by Partner, commission will be: - the Program Referral Percentage for sourced deals, and - as separately communicated by Couchbase for influenced deals. Commission (less taxes or other levies) is payable within forty-five (45) days after the end of the calendar quarter in which Couchbase receives payment, provided Partner submits a valid invoice to [accounting@couchbase.com](mailto:accounting@couchbase.com). 15.3. Couchbase may change the Program Referral Percentage with thirty (30) days’ prior written notice. Changes apply only to Registration Forms submitted after the notice period. 15.4. Unless terminated for Partner’s breach, Couchbase will continue to pay commission on Lead Referral Revenue received after termination. 15.5. Except as expressly stated in this Section, Partner is not entitled to any other payments, fees, or reimbursements. **16. INDEPENDENT CONTRACTORS ** The parties are independent contractors. Nothing in this Agreement creates a legal partnership, agency, joint venture, or employment relationship. Neither party may bind or represent the other. Partner may not make commitments, incur obligations, or speak on behalf of Couchbase. Couchbase is not liable for any actions, agreements, or representations made by Partner. **17. MISCELLANEOUS ** 17.1. Export Control. Partner acknowledges that the Couchbase Offerings, Documentation, and related technology or services (“**Items**”) may be subject to U.S. export control laws and regulations. Both Parties represent that they are not listed on any U.S. government denied-party list. Partner agrees to comply with all applicable export and sanctions laws and shall ensure that neither Partner nor any Client: - exports, reexports, transfers, or uses such Items in violation of U.S. laws or embargoes; - provides access to such Items to (i) individuals or entities on U.S. restricted party lists (i.e., Department of Commerce’s Denied Persons List, Entity List, or U.S. Treasury Department’s list of Specially Designated Nationals), (ii) military end-users or for military end-use, or (iii) those involved in proliferation of weapons of mass destruction. This obligation survives termination of the Agreement.   17.2. Non-exclusivity. This Agreement is non-exclusive. Couchbase may contract directly with any Client. Clients may purchase from Couchbase, Partner, or another reseller. Partner agrees not to promote or support the community edition of the Software; any such breach entitles Couchbase to immediately terminate this Agreement and all related Orders. 17.3. U.S. Government Use. If the Product is used by or on behalf of the U.S. Government, such use is subject to the terms of this Agreement. Pursuant to FAR 12.212 (for civilian agencies) and DFARS 227.7202-1 through 227.7202-4 (for Department of Defense agencies), the Product and Documentation are licensed as “commercial computer software” and “commercial computer software documentation.” All U.S. Government end users acquire the Product with only those rights set forth herein. 17.4. Compliance. Each Party shall comply with all applicable laws in performing its obligations, including anti-bribery and anti-corruption laws such as the U.S. Foreign Corrupt Practices Act and the UK Bribery Act. Partner shall also comply with Couchbase’s Code of Conduct for Partners and Suppliers, available at [https://www.couchbase.com/code-of-conduct-for-partners-suppliers](https://www.couchbase.com/code-of-conduct-for-partners-suppliers), as updated from time to time. 17.5. Assignment. Partner may not assign or transfer this Agreement, Orders or SOWs, in whole or in part (including by merger or acquisition) without Couchbase’s prior written consent.  17.6. Force Majeure. Neither Party shall be liable for delays or failures in performance due to causes beyond its reasonable control, except for payment obligations.  17.7. Severability and Waiver. If any provision is found unenforceable, that provision shall be enforced to the maximum extent allowed, and the remainder will remain in effect. Failure to enforce any provision shall not waive future enforcement. All waivers must be in writing and signed by both parties. 17.8. Survival. Any provision intended to survive termination of the Agreement will remain in effect thereafter. 17.9. Notices. All notices must be in English and delivered to the designated address by: (i) certified/ registered mail or courier with delivery confirmation; or (ii) email to the address provided by the receiving party. 17.10. Government Law and Venue. This Agreement is governed by the laws of the State of California and applicable federal U.S. laws, excluding conflict of laws rules. The Parties consent to exclusive jurisdiction in the state or federal courts of Santa Clara County, California. The U.N, Convention on Contracts for the International Sale of Goods does not apply. The prevailing party in any dispute shall be entitled to reasonable attorneys’ and expert witnesses’ fees and court costs. 17.11. Entire Agreement and Order of Precedence. This Agreement incorporates the Privacy Policy by reference, together with any Order or SOW governed by this Agreement. This Agreement constitutes the complete and exclusive agreement between the Parties and supersedes all prior agreements and communications. Any conflicting or additional terms in Partner’s purchase orders or other documents are void. In the event of conflict, the Order shall control unless expressly stated otherwise.  Modifications must be in writing and signed by the Parties to be bound. 17.12. Counterparts. This Agreement may be executed in counterparts, each of which is deemed  an original, but all of which together constitute one agreement. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Media & Entertainment URL: https://www.couchbase.com/use-cases/media-and-entertainment/ INDUSTRIES: MEDIA & ENTERTAINMENT ## NoSQL for Media & Entertainment Couchbase is the NoSQL database for Entertainment and Media companies that need always-on availability, real-time scalability, and personalized user experiences. From streaming platforms to mobile-first apps, Couchbase delivers sub-millisecond performance, global reach, and flexible deployment across cloud and edge environments. [Read Comcast’s Story](https://www.couchbase.com/customers/comcast)  CHALLENGE + IMPACT ### Meet user demand while maintaining uptime Digital media is one of the most demanding environments, where applications must manage spiky traffic while guaranteeing zero downtime. From streaming the most popular shows to delivering real-time personalized experiences, media and entertainment companies can rely on our NoSQL database solutions to ensure 100% uptime, scale instantly to millions of users, and provide a unified customer view. - ### Data complexity and integration Media companies deal with diverse data types requiring efficient data pipelines and integration processes. Modern media database solutions like Couchbase unify structured and unstructured data into one reliable platform. - ### Scalability and performance Entertainment apps must handle surges in traffic, high data ingestion, and real-time analytics without disruption. NoSQL databases for entertainment deliver the scalability and responsiveness needed for global streaming and personalized user experiences. - ### Data quality and accuracy Accurate, consistent data is essential for personalization and actionable insights. With advanced media database solutions, organizations can ensure data quality while improving analytics and customer engagement. WHY COUCHBASE ### Why Couchbase NoSQL DBaaS for digital media apps Key features for why media & entertainment customers choose [Couchbase Capella](https://www.couchbase.com/products/capella/) as their NoSQL database solution for mission-critical applications. ### Easier, more affordable scalability Couchbase’s network-centric architecture allows the database to be easily extended while maintaining performance at scale. [Get the details on scalability](https://www.couchbase.com/resources/concepts/database-scalability/) ### Better performance Couchbase’s [in-memory and distributed architecture](https://www.couchbase.com/developers/architecture/) consistently delivers the sub-millisecond responsiveness that users need. [Read NoSQL comparison](https://www.couchbase.com/nosql-database-cloud-comparison/) ### Availability and disaster recovery Couchbase provides built-in high availability and flexible replication capabilities that supports disaster recovery. [Explore disaster recovery](https://www.couchbase.com/products/xdcr/) ### Integrated mobile capabilities [Couchbase Mobile](https://www.couchbase.com/products/mobile/) extends apps from the cloud to the edge with an embedded NoSQL database and a web gateway for data sync. [Extend your mobile platform](https://www.couchbase.com/products/mobile/) ### Lower costs, faster time to market Couchbase drives the flexibility and increased operational efficiency you need to keep up with constantly changing data. [Get full-text search](https://www.couchbase.com/products/full-text-search/) ### Enable operational analytics [Couchbase Analytics](https://www.couchbase.com/products/analytics/), the analytics service in Couchbase, reduces the time to insight on operational data and simplifies analytical data pipelines. [Optimize your analytics](https://www.couchbase.com/products/analytics/) ### Use Capella for Free Today Try some sample code, explore tools, and play with free datasets. [Try Free](https://cloud.couchbase.com/) CUSTOMERS ### Customer testimonials related to media & entertainment  -  -  -  -  -    > “With Couchbase working with us building resilient large solutions, it puts us in a good place to really achieve our goal of a perfect customer experience.” > **Scott Carney**, Director of Software Development, Comcast 40+ million documents 61K users [Read Customer Story](https://www.couchbase.com/customers/comcast) [See all stories](https://www.couchbase.com/customers/)  > “We realized that SQL++ offers the flexibility to search with a language that looks 99% the same as SQL. So for all developers, it was an easy transition.” > **Fidencio Garrido**, Principal Engineer, Synamedia 38+ million customers 3k+ channels of unique content [Read Customer Story](https://www.couchbase.com/customers/synamedia) [See all stories](https://www.couchbase.com/customers/)  > “There are many key factors that made us choose Couchbase: scalability, high availability, XDCR, flexible schema, and advanced monitoring, to name a few.” > **Krishnan Venkatasubramanian**, Head of IT Architecture, Sky 50% reduction in sign-in time 22+ million subscribers [Read Customer Story](https://www.couchbase.com/customers/sky) [See all stories](https://www.couchbase.com/customers/)  > “Couchbase enables us to perform writes of our catalog at peak load consistently. Instead of doing it every two hours we can do it every 15 minutes.” > **Mritunjay Singh**, Lead Consultant, BT [Read Customer Story](https://www.couchbase.com/customers/bt) [See all stories](https://www.couchbase.com/customers/)  > “We looked at multiple NoSQL options and we really liked the architecture of Couchbase – the memory-first approach, N1QL, and cross datacenter replication.” > **Kris Alexander**, Platform Architecture Lead, Gannett 75% reduction in licensing fees 140 million digital audience served each month [Read Customer Story](https://www.couchbase.com/customers/gannett) [See all stories](https://www.couchbase.com/customers/) ### Explore related resources -  WHITEPAPER #### Altoros benchmark: Compare Couchbase Capella and MongoDB™Atlas [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  CASE STUDY #### Comcast customer success story [Read the case study](https://www.couchbase.com/customers/comcast/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Memcached replacement URL: https://www.couchbase.com/memcached-replacement/ ## Replacing Memcached for Scalability Facing Memcached issues? Couchbase can help. [Try Capella Free](https://cloud.couchbase.com/sign-up/)  Whitepaper ### High-performance applications with distributed caching: Choosing the right solution [Read Whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/High_Performance_With_Distributed_Caching_Couchbase.pdf) CHALLENGES ### Couchbase vs. Memcached Memcached is a simple cache, while Couchbase is a scalable, persistent NoSQL database with advanced features. - CHALLENGE #1 ### Cold cache Memcached failures overload the RDBMS. Couchbase ensures high availability with automatic data replication. [Memory storage](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/memory-and-storage.html) - CHALLENGE #2 ### Limited features Memcache functionality limits use cases. Couchbase is multipurpose. [Services](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/services.html) - CHALLENGE #3 ### Scalability Memcached scaling is complex and disruptive. Couchbase has auto-sharding and online rebalancing. [Scaling](https://docs.couchbase.com/cloud/clusters/scale-database.html) - Challenge #4 ### Monitoring Memcached lacks unified management. Couchbase offers a built-in admin console and APIs for streamlined cluster control. [Metrics, alerts, events](https://docs.couchbase.com/cloud/clusters/monitoring/monitoring.html) FEATURES ### Couchbase vs. Memcached Compare Couchbase and Memcached to see how Couchbase adds persistence, replication, querying, and scalability beyond simple key-value caching. What's includedIn-memory cachingScaling/sharding/clusteringPersistent storage optionData access: SQLData access: text searchData access: vectorMobile capabilitiesRole-based access controlCross data center replication (XDCR)CouchbaseMemcached CUSTOMERS ### What customers are saying  -  -    > "Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s caching systems." > **Michael Kehoe**, Senior SRE, LinkedIn 10+ million queries per second <4 ms average latency for 2.5B+ items [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/)  > "Couchbase was able to embrace with us our vision to the cloud." > **Vincent Bersin**, Manager, NoSQL Solutions, Amadeus 20 million operations per second <2.5 ms response times [Read Customer Story](https://www.couchbase.com/customers/amadeus/) [See all stories](https://www.couchbase.com/customers/) ### Ephemeral buckets Memory-only storage comparable to Memcached with the scaling benefits of Couchbase. [Learn More](https://docs.couchbase.com/server/current/learn/buckets-memory-and-storage/buckets.html#replication-dcp-and-xdcr) Resources ### Explore related resources -  WHITEPAPER #### High-performance applications with distributed caching [Read the paper](https://info.couchbase.com/rs/302-GJY-034/images/High_Performance_With_Distributed_Caching_Couchbase.pdf) -  Concept #### Write-back cache enhances system performance [Learn more](https://www.couchbase.com/resources/concepts/write-back-cache/) -  Blog #### Couchbase multi-model capabilities [Browse the articles](https://www.couchbase.com/blog/tag/multimodel/) [See All Resources](https://www.couchbase.com/resources) FAQ's ### Memcached frequently asked questions Common questions and answers about memcached and Couchbase #### Difference between memcache vs. memcached?+ Nothing. "memcache" is the software, "memcached" is the daemon program name. Most people now just say "memcached" for both due to naming convention and common usage. #### How do you pronounce memcached?+ Is it memcached (as in “I just cached it”) or is it memcache-dee? Both are used widely in technical circles, but if you hold to its UNIX roots, you would pronounce it “memcache-dee. #### Does Couchbase support memcached?+ Couchbase once supported memcached-compatible buckets – still possible, but now deprecated and not recommended for new projects. #### What should I use instead of memcached buckets?+ If you want memory-only storage, use an Ephemeral bucket. If you want memory-first with persistence to disk, use a Couchbase bucket. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### MongoDB Redis URL: https://www.couchbase.com/mongodb-redis/ ## Redis + MongoDB vs. Couchbase: Performance Benchmark Comparison Superior performance and manageability [Try Free](https://cloud.couchbase.com/sign-up) [Read benchmark](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf)  DOWNLOAD ### The best way to learn more is to download the software and try it out. [Get It Now](https://www.couchbase.com/downloads/) CHALLENGES ### 7 frequent challenges with Redis/MongoDB Using MongoDB™ with Redis can enhance performance, but the combination adds significant complexity and might introduce more challenges. Because Redis lacks some features, it often needs additional modules that further complicate the setup. - Challenge #1 ### Architecture Redis/MongoDB is very difficult to scale from a single replica set to a fully sharded environment. [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) - Challenge #2 ### Cost MongoDB's inability to scale increases operational costs. [Learn more](https://www.couchbase.com/tco/) - Challenge #3 ### Replication and failover MongoDB is highly susceptible to data loss and inconsistency. [Learn more](https://www.couchbase.com/resources/concepts/data-consistency/) - Challenge #4 ### Operational overhead Redis/MongoDB deployments require operations teams with mastery of disparate skill sets. [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-Database-Advice-Guide.pdf) - Challenge #5 ### Multi-data center deployment When deployed in multiple geographies, MongoDB can’t perform all writes locally. [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/High_Availability_Disaster_Recovery_Globally_Distributed_Data_XDCR_.pdf) - Challenge #6 ### Mobile Redis lacks a mobile solution, and MongoDB's mobile solution has significant shortcomings. [Learn more](https://www.couchbase.com/comparing-couchbase-vs-mongodb-mobile/) - Challenge #7 ### Time Redis/MongoDB is time-consuming to develop, manage, and maintain. [Learn more](https://www.couchbase.com/mongodb-redis/#codesnippet) FEATURES ### Key features of Couchbase vs. Redis + MongoDB What's includedBuilt-in cacheJSON flexibilityAutomatic mobile sync and peer-to-peer syncMasterless architectureFull SQL queryingMulti-master geographic replicationAnalyticsAutomatic sharding/partitioningDatabase logicBuilt-in full-text searchData structures (queue, set, etc.)Multi-dimensional scalingCouchbaseEventing, UDFsRedis + MongoDBRedis onlyRequires RedisJSON moduleMongoDB onlyRedis is Lua only CUSTOMERS ### Success stories: Couchbase over MongoDB and Redis  -  -  -    > "With less than half the servers, we can increase performance and gain a much better scalable architecture." > **Amir Ish-Shalom**, Sr. Director of Operations, Viber 15 billion call and message events/day 60% reduction in total servers [Read Customer Story](https://www.couchbase.com/customers/viber/) [See all stories](https://www.couchbase.com/customers/)  > “Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s caching systems.” > **Michael Kehoe**, Senior Staff Site Reliability Engineer, LinkedIn 10M+ queries per second <4ms avg latency for 2.5+ billion items [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/)  > “None of the other solutions came even close to Couchbase’s broad enterprise capabilities.” > **Aviram Agmon**, CTO, Maccabi Health Care 2.3 million customers on a single app 0 downtime for thousands of daily connections [Read Customer Story](https://www.couchbase.com/customers/maccabi/) [See all stories](https://www.couchbase.com/customers/) Code Snippet ### Couchbase's SQL++ and single API excels over Redis/MongoDB Couchbase key-value - Couchbase key-value - Redis key-value - Couchbase SQL++ query - MongoDB query language - Redis Couchbase key-valueRedis key-valueCouchbase SQL++ queryMongoDB query languageRedis // scope/collection allow for more flexible data organization const bucket = cluster.bucket('accounts-receivable'); const scope = bucket.scope('tenant1'); const collection = scope.collection('invoices'); const result = await collection.get('key'); // Redis lacks scope and collection capability const redisClient = redis.createClient({ ... }); redisClient.connect(); const value = await redisClient.get('key'); /* equivalent to the Mongo example */ SELECT SUM(value * volume) AS val, symbol FROM db.stocks WHERE symbol IN ( "AAPL", "GOOG" ) AND value > 0 GROUP BY symbol ORDER BY val DESC, symbol ASC // equivalent to the SQL++ example db.stocks.aggregate([ { "$match": { "$and": [ {"symbol": { "$in": [ "AAPL", "GOOG"]}}, { "value": { "$gt": 0 }}]}}, { "$group": { "_id": { "symbol": "$symbol" }, "sum(value * volume)": { "$sum": { "$multiply": [ "$value", "$volume"]}}}}, { "$project": { "_id": 0, "sum(value * volume)": "$sum(value * volume)", "symbol": "$_id.symbol"}} { "$sort": { "sum(value * volume)": -1, "symbol": 1 }}]}) // Redis lacks a complex query language like SQL ### DBaaS performance report See how Redis and MongoDB Atlas compare to Couchbase Capella™. [Get It Now](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) Resources ### Learn how Couchbase powers high-performance applications -  BENCHMARK #### 2023 NoSQL DBaaS performance [Read the report](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) -  WHITEPAPER #### High-performance applications with distributed caching [Get the paper](https://info.couchbase.com/rs/302-GJY-034/images/High_Performance_With_Distributed_Caching_Couchbase.pdf) -  VIDEO #### Couchbase’s multi-dimensional scaling Watch now [See All Resources](https://www.couchbase.com/resources?content=customer_usecases) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Multi-Dimensional Scaling URL: https://www.couchbase.com/multi-dimensional-scalability-overview/ ## Multi-Dimensional Scaling Couchbase Multi-Dimensional Scaling (MDS) improves performance and lowers costs by scaling services independently and avoiding the wasted resources of all-in-one designs. [Try Free](https://cloud.couchbase.com/sign-up) [Documentation](https://docs.couchbase.com/cloud/clusters/scale-database.html)   WHITEPAPER ### Couchbase Under the Hood [Read The Paper](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase_Under_The_Hood_WP.pdf) ### What is multi-dimensional scaling? Couchbase MDS improves performance and reduces costs by letting you scale your query, index, and data services separately. This separation eliminates resource conflicts, wasted hardware, and unnecessary rebalancing. Plus, you can assign each service to the best hardware for its job – CPUs for queries, SSDs for indexes, and RAM for data. Your apps run faster, customers get a better experience, and your system is easier to manage. #### How do database services benefit from isolation? ### Fast processors for queries Queries run faster on dedicated nodes and don’t slow down reads or writes by hogging CPU. [Learn more](https://www.couchbase.com/benchmarks/) ### High-performance SSDs Indexes on dedicated nodes search faster and don’t slow down writes by overloading disk I/O. [Learn more](https://docs.couchbase.com/server/current/learn/services-and-indexes/indexes/indexes.html) ### Data distribution More nodes mean more data capacity. With isolated data nodes memory use goes up, CPU/disk needs go down, and read/write speed stays consistent. [Learn more](https://www.couchbase.com/use-cases/distributed-workloads/) ### Efficiency Couchbase lets you assign services to specific nodes, maximizing CPU and RAM usage through efficient resource distribution. [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase_Under_The_Hood_WP.pdf) ### Independent services You can scale each of these Couchbase services independently and don’t need to run every service on every node. - ### Data Storage and key/value access for JSON documents. [Docs](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/data-service.html) - ### Query SQL++ query engine can be used with Data and Index services. [Docs](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/query-service.html) - ### Index Primary and secondary indexes on data. [Docs](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/index-service.html) - ### Search Full-text, geospatial, and vector search for AI. [Docs](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/search-service.html) - ### Analytics Real-time workload-isolated analytics and SQL++. [Learn more](https://www.couchbase.com/products/analytics/) - ### Eventing Real-time logic to respond to mutations/times. [Docs](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/eventing-service.html) - ### Backup Full and incremental backups and merges. [Docs](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/backup-service.html)  ### Speed without interference Dedicated query nodes ensure fast processing without slowing down reads or writes. By isolating query operations, you avoid CPU contention with other services, and you can scale query nodes without rebalancing data. This makes queries consistently fast, even under heavy loads. [Query Service](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/query-service.html) ### High-speed lookup, zero bottlenecks Index services benefit from SSDs and operate best when isolated. This keeps writes fast since disk I/O isn’t shared with other services. You can scale indexing independently and create as many indexes as needed without affecting data distribution or write performance. [Index Service](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/index-service.html)   ### Consistent reads and writes at scale When data nodes are isolated from query and index workloads, reads and writes stay fast and predictable. You don’t have to rebalance queries or indexes to scale the data layer, and you can prioritize memory while using more modest CPU and disk resources. [Data Service](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/data-service.html) ### What customers are saying -   > "Switching to Couchbase increased performance while lowering database and operational costs." > **Jeremy Badong**, Program Director, Yondu 95% reduction in update time 20% reduction in incident reports [Read Customer Story](https://www.couchbase.com/customers/yondu/) [See all stories](https://www.couchbase.com/customers/) -   > "What we value a lot is that Couchbase was able to embrace with us our vision to the cloud." > **Vincent Bersin**, Unit Manager, NoSQL Solutions, Amadeus 20M operations per second <2.5ms response times [Read Customer Story](https://www.couchbase.com/customers/amadeus/) [See all stories](https://www.couchbase.com/customers/) ### Database scalability Explore database scalability, its challenges, and how Couchbase scales. [Read More](https://www.couchbase.com/resources/concepts/database-scalability/) ### Explore related resources -  Video #### Couchbase’s multi-dimensional scaling Watch the video -  Docs #### Planning for and using multi-dimensional scaling for your cluster [Read the docs](https://docs.couchbase.com/operator/current/concept-mds.html) -  Blogs #### Latest blogs about MDS [Browse the articles](https://www.couchbase.com/blog/category/multi-dimensional-scaling/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com/contact/) --- ### National Cloud Database Day URL: https://www.couchbase.com/clouddbday/ ## National Cloud Database Day June 1  Couchbase established [National Cloud Database Day](https://www.nationaldayarchives.com/day/national-cloud-database-day/) to raise awareness around the value of cloud databases and how they form the backbone of modern applications. First established in 2022, this special day celebrates cloud databases, their evolution alongside technological advancements, and use cases across all industries, including transportation, retail, banking, and many more. What once were IT-centric systems built around storage efficiency are now data-centric, developer-first data platforms designed for speed, flexibility, and AI. As organizations move from basic AI implementations to enterprise-grade agentic AI deployments, modern cloud databases are enabling a new class of intelligent applications that are adaptive, hyper-personalized, and context-aware. **How to participate:** On June 1, share posts on social media using [this](https://info.couchbase.com/rs/302-GJY-034/images/NationalCloudDatabaseDay_logo.jpg?_gl=1*6nzb3l*_gcl_au*MTI5Nzc5MDA1Ni4xNzQzNzEwNzIy) downloadable graphic and the hashtags: #NationalCloudDatabaseDay #CloudDBDay  ### What is a cloud database? A modern cloud database is a database that is deployed, delivered, and accessed in the cloud. It enables users to perform all the functions of traditional databases, including data storage, retrieval, modification, deletion, and processing; while supporting multiple data models (JSON, relational, key-value), specialized AI capabilities like vector search and embeddings storage, agent memory, and real-time data processing. Plus, it delivers the flexibility, scalability, and automation of cloud infrastructure needed for agentic AI applications. By their nature, cloud databases have more automation built in, and they provide a more convenient and cost-effective way for organizations to quickly “spin up” and “wind down” dev and test environments. Modern platforms have freed developers from operational burdens that previously consumed up to [15 hours per week](https://www.cortex.io/report/the-2024-state-of-developer-productivity), enabling [37% productivity gains](https://cdn.prod.website-files.com/6222ca42ea87e1bd1aa1d10c/663911b008c539f0c3f93346_State%20of%20Developer%20Experience%202024.pdf) and faster innovation cycles. It’s also faster and easier to evolve database clusters, provide services, expand regions, and move data in the cloud because cloud providers already have the required infrastructure in place. There’s no need for organizations to purchase, set up, or configure their infrastructure in advance. Today’s developer-first cloud databases excel in four key areas essential for agentic AI: flexibility in data models and access patterns, exceptional performance at scale, real-time data processing capabilities, and built-in support for AI workloads. They support the complete AI data lifecycle, from data sourcing and preparation through operational use, validation, and observability, while running consistently across cloud, edge, mobile, and on-premises environments. #### What is National Cloud Database Day?+ National Cloud Database Day celebrates the critical role of cloud databases and their evolution to AI-ready developer data platforms used across all industries. #### When is National Cloud Database Day?+ Every year on June 1. #### How can I celebrate?+ To celebrate cloud databases, you could write a blog post or article about your experiences using a cloud database. Also, be sure to show your appreciation for the developers, architects, admins, and others who use cloud databases to deliver the intelligent applications and AI agents we all depend on every day. #### Is there a hashtag?+ Yes, please use #NationalCloudDatabaseDay and/or #CloudDBDay to show us how you’re celebrating, and we’ll try to retweet you from our corporate account! ### Check out Couchbase’s additional resources for National Cloud Database Day -  Webpage #### Learn how Capella AI Data Plane empower developers to build agentic applications [Learn more](https://www.couchbase.com/products/ai-services/) -  Article #### Celebration of National Cloud Database Day on The New Stack [Learn more](https://thenewstack.io/enterprise-ai-success-demands-real-time-data-platforms/) -  Product #### Start a free trial of Couchbase Capella™ DBaaS [Try free](https://cloud.couchbase.com/sign-up) -  Webpage #### Run Couchbase across AWS, Azure, and GCP clouds [Learn more](https://www.couchbase.com/ecosystem/cloud/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### NoSQL Resources URL: https://www.couchbase.com/resources/ ## NoSQL Resources Explore whitepapers, datasheets, case studies, videos, and more [Try Free](https://cloud.couchbase.com/sign-up?ref=web-capella) - Case Study ### Helping cities provide cost-saving smart services using the power of AI [Read case study](https://info.couchbase.com/rs/302-GJY-034/images/Helping-Cities-Provide-Cost-Saving-Smart-Services-Using-AI-Tondo-Case-Study.pdf?version=0) - Concepts ### Container security uses best practices, policies, and tools to protect a container from threats [Read now](https://www.couchbase.com/resources/concepts/container-security/) - Blog ### Chat With Couchbase Technical Documentation [Read the blog](https://www.couchbase.com/blog/chat-with-couchbase-technical-documentation/) --- ### NoSQL Whitepapers URL: https://www.couchbase.com/resources/nosql-whitepapers/ ## NoSQL Whitepapers Get the latest insights with in-depth expertise into the inner workings of Couchbase [Try Free](https://cloud.couchbase.com/sign-up?ref=web-capella) ### Explore Couchbase Whitepapers --- ### Podcasts URL: https://www.couchbase.com/resources/podcasts/ ## Podcasts Get the latest insights with in-depth expertise into the inner workings of Couchbase [Try Free](https://cloud.couchbase.com/sign-up?ref=web-capella) ### Explore Couchbase Podcasts --- ### PSDesc URL: https://www.couchbase.com/psdesc/ ## Description of Standard Professional Services (Consulting and Training) By signing an Order or statement of work, or by submitting a purchase order (collectively, hereafter referred to as an “**Order**“) referencing the URL: [https://www.couchbase.com/PSDesc](https://www.couchbase.com/PSDesc/) (and/or the Couchbase SKU numbers below), Customer has accepted that the scope and deliverables for standard Couchbase professional consulting and/or training services purchased under the Order shall be (as applicable) as described in Section I (“**Consulting Professional Services**“) and Section II (“**Training Professional Services**“) below (collectively, the “**Professional Services**“), subject to the terms applicable in Section III (“**Professional Services Terms**“). “Customer” as referenced herein also refers to Couchbase Partner. ###### I. Consulting Professional Services **A. Aligned Solutions Architect ****(Couchbase SKU: CBSVASA)** **Objective:** Aligned Solutions Architect (ASA) is a consulting service designed to help the Customer get the most value from their Couchbase deployment while building a stronger and closer relationship with Couchbase. **Engagement Approach:** Couchbase’s solutions architects are proven field consultants with deep knowledge of successful Couchbase project architecture, implementation, and cluster management strategies. For the ASA Professional Service, Customer will be assigned a Couchbase solutions architect to work closely in a consultative role with Customer’s project teams from conceptualization through implementation, deployment, and post-production activities. The ASA Professional Service allows a Couchbase solutions architect to act as a Customer’s embedded Couchbase expert so that you experience continuity between engagements and consistently high-quality deployments. **Scope:** ASA Professional Service is available for a minimum duration of twelve (12) Consulting days. The number of ASA days purchased by Customer will be as specified in the Order. **B. Health Check ****(Couchbase SKU: CBSVCHC)** **Objective:** Health Check is to help Customer be successful with application and database deployment on Couchbase. It includes a review of the Couchbase deployment architecture, application, and operational practices. Couchbase works with Customer’s architects and developers to assess changes needed in order to provide a responsive, available, and functional service. The Couchbase consultant will obtain the logs from the cluster and analyze them to look for trends or issues that require attention. Couchbase consultants will carry out a thorough analysis into the current state of an existing cluster, including the logs, and then provide the specific metrics and details and how to improve. Specifically, this engagement will include: use case analysis, Couchbase topology review, server sizing exercise, and operational best practices review. **Engagement Approach:** The approach for a Health Check engagement is as follows: An initial meeting to understand the Customer’s application and discuss the Customer’s desired focus of the Health Check. Couchbase to request prerequisites based on the focus of the Health Check including architecture diagrams and configurations to prepare for the engagement. Couchbase’s consultant to lead a review of Customer’s application, environment, and operational practices. Couchbase’s consultant to provide a deliverable document following the engagement. Finally, a follow-up meeting to review the deliverable document and recommendations. **Deliverable:** A written report that includes all recommendations Couchbase consultant reviewed with Customer plus any additional observations. **Scope:** The engagement will be restricted to one Couchbase use case or project deployment. **C. Consulting Day ****(Couchbase SKU: CBSVCCD)** **Objective:** Couchbase Consulting Day will provide the Customer with general advice relating to Customer’s use of the Couchbase product. During the course of providing Consulting Day Consulting Professional Services, Couchbase may design, develop for or deliver to Customer documentation, reports, and other tangible Deliverables. The following consulting resource level of experience is available for Consulting Day Consulting Professional Services: (i) Couchbase consultant or (ii) Couchbase senior consultant. The type of consultant chosen by Customer will be stated in the Order. A consulting day is up to a maximum of eight hours of consulting (“**Consulting Day**“). **Scope:** Available for a minimum engagement of five Consulting Days. The number of Consulting Days purchased by Customer will be as specified in the Order. **D. Architecture Review ****(Couchbase SKU: CBSVCAR)** **Objective:** Architecture Review helps Customer be successful with application and database deployment on Couchbase and includes a review of the planned architecture, applications, and data modeling. Couchbase consultant to work with Customer architects and developers regarding planned applications, including the design principles needed for Customer’s efforts to implement architecture and a system that follows best practices and recommendations. Specifically, this engagement will include: use case analysis, data and document modeling, Couchbase topology review, server sizing exercise, and operational best practices review. **Engagement Approach:** The approach for an Architecture Review engagement is as follows: An initial remote meeting with Couchbase consultant to understand Customer’s application and discuss Customer’s desired focus of the Architecture Review engagement. Customer to complete and return an Architecture Review questionnaire provided by Couchbase ahead of the engagement. Couchbase’s consultant to lead review of Customer’s application, environment, and operational practices. Couchbase’s consultant to provide a deliverable document following the engagement. Finally, a follow-up web meeting to review the deliverable document and recommendations. **Deliverable:** A written report that includes all recommendations Couchbase consultant reviewed with Customer plus any additional observations. **Scope:** The engagement will be restricted to one Couchbase use case or project deployment. **E. Upgrade Readiness Assessment ****(Couchbase SKU: CBSVCUS)** **Objective:** Upgrade Readiness Assessment provides Customer with clear guidance, best practices, and a specific plan for successfully upgrading their Couchbase deployments from one major version to the next, without disrupting the business. The Upgrade Readiness Assessment includes a walk-through of the upgrade process customized to Customer’s deployment. Couchbase consultants will work with Customer architects, administrators, and developers to assess and build an upgrade plan. **Engagement Approach:** The approach for an Upgrade Readiness Assessment is as follows: An initial meeting to understand the Customer’s application and discuss the desired focus of the engagement. Couchbase to request prerequisites based on the focus of the engagement, including architecture diagrams and configurations in order to prepare for the engagement. Engagement dates and logistics discussed and planned with Customer. **Deliverable:** A written report that includes all recommendations Couchbase consultant has reviewed with Customer plus any additional observations. **Scope:** The engagement will be restricted to one Couchbase use case or project deployment and will be specific to an upgrade of either Couchbase Server or Couchbase SDK only. **F. Mobile Architecture Review ****(Couchbase SKU: CBMOBAR)** **Objective:** Mobile Architecture Review is to help Customer be successful quickly with Couchbase Mobile. Our expert Couchbase consultant will supplement your team by providing best practice advice in the following areas: - Reviewing Customer’s mobile use case and architecture. - Developing an application using Couchbase Mobile and Couchbase Lite. - Reviewing Customer’s implementation of Sync Gateway. - Tuning and optimizing Couchbase for Customer’s mobile application. - Devising and implementing performance measurement strategies. - Troubleshooting techniques. - Deploying an application into production. - Monitoring, alerts, and logging for Sync Gateway, Couchbase Lite, and Couchbase Server.   **Engagement Approach:** The approach for a Mobile Architecture Review is as follows: An initial meeting to gain an understanding of Customer’s application and discuss the desired focus of the engagement. Based on the focus of the engagement, Customer to provide Couchbase with prerequisites such as architecture diagrams and configurations that will prepare Couchbase for the engagement. Engagement dates and logistics discussed and planned with Customer. **Deliverable:** A written report that includes all recommendations Couchbase consultant has reviewed with Customer plus any additional observations. **Scope:** The engagement will be restricted to one Couchbase use case or project deployment. **G. Cloud Readiness Review** **Objective:** The Cloud Readiness Review is intended for projects where there is a well-defined use case with ongoing design/architecture phases, or to review and validate an existing use case after it has been deployed. The Cloud Readiness Review includes a review of existing and planned architectures, applications, data modeling, and operations. Couchbase consultants will work with Customer’s architects, developers, and DevOps team to assess Customer’s Couchbase environment and determine, according to Couchbase best practices and NoSQL design principles, the changes required to successfully meet Customer’s business and technical requirements. **Engagement Approach:** The approach for a Cloud Readiness Review engagement will begin with an initial meeting to gain an understanding of Client’s application and discuss the desired focus of the engagement. Based on the focus of the engagement and depending on the public cloud being used (AWS, Azure, GCP), Customer to provide prerequisites such as architecture diagrams and configurations that will assist Couchbase to prepare for the engagement. Engagement dates and logistics discussed and planned with Customer. **Deliverable:** A written report that includes all recommendations Couchbase consultant has reviewed with Customer plus any additional observations. **Scope:** The engagement will be restricted to one Couchbase use case or project deployment. **H. Production Readiness ****(Couchbase SKU: CBSVPRR)** **Objective:** Production Readiness is to help Customer develop a well-designed plan to ensure that Customer can detect potential issues before deploying into production. Couchbase experts work with Customer’s architects, administrators, and developers to assess the project and build a readiness plan that includes clear guidance and best practices for successfully completing testing, staging, and preproduction. The Production Readiness also includes a customized walk-through of the implementation process, giving you the confidence of knowing no important issues have been overlooked. Specifically, this Professional Service includes: - Use case review. - Code/application review to ensure SDK usage is optimal. - Capacity planning. - High availability and disaster recovery review. - Monitoring and alerts planning. - Production readiness planning. - Risk analysis and plan execution.   **Engagement Approach:** The Production Readiness engagement is as follows: Couchbase and Customer have an initial meeting remotely to gain an understanding of Customer’s application and discuss the desired focus of the engagement. Based on the focus of the engagement, Couchbase may request prerequisites such as architecture diagrams and configurations that will prepare Couchbase for the engagement. Engagement dates and logistics discussed and planned with Customer. **Deliverable:** A written report that includes all recommendations Couchbase consultant has reviewed with Customer plus any additional observations. **Scope:** The engagement will be restricted to one Couchbase use case or project deployment. **I. Advanced Query Tuning ****(Couchbase SKU: CBSVCAQT)** **Objective:** Advanced Query Tuning can be used to support a project in its development phase after a preliminary data model is defined and the needs for querying capabilities are well understood. Advanced Query Tuning can also help the applications already in production to identify the optimization possibilities in the next version of the application. Specifically, this Professional Service includes the following activities: - Review the use case and its requirements for data access, query performance, and consistency. - Choice of the query technology and specific features to meet identified requirements. - Review the existing data model and query design. - Help with challenging query and index design. - Discuss the best practices for query design and performance tuning. - Identify the performance issues in the existing deployments. - Find and optimize slow queries. - Review and optimize the set of indexes in the cluster. - Review cluster sizing for relevant query services.   **Engagement Approach:** The approach for an Advanced Query Tuning is as follows: An initial meeting to understand the use case, status of the project, and discuss the desired focus of the engagement. Customer to provide to Couchbase prerequisites based on the focus of the engagement, including requirement and/or design documents. Engagement dates and logistics discussed and planned with Customer. **Deliverable:** A report summarizing the results of the query design review and the performance analysis, and general recommendations as well as concrete query designs developed during the engagement. **Scope:** The engagement will be restricted to one Couchbase use case or project deployment. **J. New Customer Program (Couchbase SKU: CBSVNCBB / CBSVNCBS / CBSVNCBA)** **Objective:** New Customer Program is to ensure the successful launch of Customer’s new Couchbase application into production and to provide Customer with the development and operational training necessary to operate their Couchbase deployment. Training includes virtual instructor-led courses for Couchbase operations (CS300) and Couchbase N1QL (CD212). **Engagement Approach:** New Customer Program can be purchased as one of the following: BASIC (CBSVNCBB)STANDARD (CBSVNCBS)ADVANCED (CBSVNCBA)1 Design Workshop1 Design Workshop Production Readiness1 Design Workshop Production Readiness 5 Consulting Days1 seat of CS300 1 seat of CD212 1 attempt at Couchbase Associate Certification1 seat of CS300 1 seat of CD212 1 attempt at Couchbase Associate Certification4 seats of CS300 4 seats of CD212 4 attempts at Couchbase Associate Certification **Design Workshop:** A Couchbase consultant will supplement Customer’s team by providing advice, guidance, and specific recommendations on Couchbase Server operations and development best practices. **Production Readiness:** New Customer Program is to help Customer develop a well-designed plan to ensure that Customer detects potential issues before it deploys Couchbase Server into production. A Couchbase consultant will work with Customer architects, administrators, and developers to assess the project and build a readiness plan that includes clear guidance and best practices for successfully passing through the standard industry environments of testing, staging, and preproduction. New Customer Program also includes a customized walk-through of the implementation process, giving you the confidence of knowing no important issues have been overlooked. **Deliverable:** A written report that includes all recommendations Couchbase consultant reviewed with Customer plus any additional observations. **Scope:** The engagement will be restricted to one Couchbase use case or project deployment. **CS300 Couchbase NoSQL Server Administration Course ****(Couchbase SKU: T-CS300-Remote):** Completion of this course will enable participants to train in the following: - Install, configure, and manage Couchbase Server. - Configure, create, and secure cross datacenter replication (XDCR). - Configure and manage security in Couchbase Server. - Manage backup and restore in Couchbase clusters. - Monitor Couchbase clusters. - Identify and troubleshoot issues in Couchbase clusters.   **CD212 Couchbase NoSQL Data Modeling, Querying, Full-Text Search, and Analytics Course ****(Couchbase SKU: T-CD212-Remote):** Completion of this course will enable participants to train in the following: - Identify the key components of Couchbase Server. - Design data models for optimal storage and retrieval in Couchbase. - Query for data using SQL-like syntax. - Create effective indexes using performance enhancements to meet your requirements. - Monitor to assess how queries are performing and identify and tune any slow-running queries. - Perform full-text search (Google-like search capability on JSON documents). - Use Couchbase Analytics to efficiently run complex queries over many records. ###### II. Training Professional Services **A. CD227 Couchbase Mobile Development ****(Couchbase SKU T-CD227i-Remote, T-CD227a-Remote, or T-ONS-CD227-6)** **Objective:** Through conceptual presentation, demonstration, and extensive hands­-on labs and exercises, this two-day instructor-­led course guides iOS developers on storing and accessing data rapidly and at web scale, in diverse document-database use cases based on JSON, using Couchbase Lite, Sync Gateway, and Couchbase Server. All labs rely on the iOS SDK to store data and perform queries. The training course is aimed at mobile developers and architects. The hands-on labs (usually 60% of course time) aim to give real-world flight time connecting to the Couchbase Lite embedded database, synchronize data using Sync Gateway, and processing data from Couchbase Server. **Engagement Approach:** The training course is delivered over two (2) consecutive 8-hour days. It is available either as an individual seat on a publicly scheduled class, or as a private session for multiple employees from the same company. Public classes will be delivered remotely via Zoom or Microsoft Teams. Private classes may be delivered remotely via Zoom or Microsoft Teams, or where agreed with Couchbase in advance in writing on-site at the customer facility. **Deliverable:** Two-day training course delivered by a Couchbase instructor, with course materials available on completion of the training course. **Scope:** The training course is not customizable and will follow the objectives laid out on [https://learn.couchbase.com/store](https://learn.couchbase.com/store). **B. CD212 Couchbase NoSQL Data Modeling, Querying, Full-Text Search, and Analytics (Couchbase SKU T-CD212-Remote or T-ONS-CD212-6)** **Objective:** Through conceptual presentation, demonstration, and extensive hands­-on labs and exercises, this four-day instructor-­led course guides developers, architects, and DBAs on storing and accessing data rapidly and at web scale, in diverse document-database use cases based on JSON, using Couchbase Server, N1QL, and related technologies. All labs rely on queries in N1QL for query, N1QL for analytics, or full-text search queries without dependency on any particular application programming language. The training course is aimed at developers, architects, analysts, SQL and Oracle developers, DBAs, data warehouse and business intelligence admins and analysts, and DevOps professionals. The hands-on labs (usually 60% of course time) aim to give a real-world flight time modeling NoSQL data, using best practices for JSON and key-value, creating and exploiting secondary indexes, performing complex aggregations using N1QL, and becoming capable with N1QL as a basis for developing powerful, scalable, and reliable applications using NoSQL data, in any programming language. **Engagement Approach:** The training course is delivered over four (4) consecutive 8-hour days. It is available either as an individual seat on a publicly scheduled class, or as a private session for multiple employees from the same company. Public scheduled classes will be delivered remotely via Zoom or Microsoft Teams. Private classes may be delivered remotely via Zoom or Microsoft Teams, or where agreed with Coucbase in advance in writing on-site at the customer facility. **Deliverable:** Four-day training course taught by a Couchbase instructor, with course materials available on completion of the training course. **Scope:** The training course is not customizable, and will follow the objectives laid out on [https://learn.couchbase.com](https://learn.couchbase.com). **C. CS300 Couchbase Administration ****(Couchbase SKU T-CS300-Remote orT-ONS-CS300-6)** **Objective:** This four-day instructor-­led Couchbase Administration course is a fast-paced technical practicum on Couchbase Server, from an operations perspective. Through instructor-led discussion, demonstrations, and intensive hands-on labs, participants will build and administer a production-capable Couchbase Server cluster and proof of concept (POC), modeled on typical use cases for high-performance mission-critical enterprise NoSQL databases. Hands-on lab time will be approximately 40% to 60% each day. Each participant will be provisioned multiple virtual machines running in the cloud for hands-on practice installing, configuring, monitoring, and troubleshooting multi-node clusters in realistic scenarios, including filtered cross datacenter replication. **Engagement Approach:** The training course is delivered over four consecutive 8-hour days. It is available either as an individual seat on a publicly scheduled class, or as a private session for multiple employees from the same company. Public scheduled classes will be delivered remotely via Zoom or Microsoft Teams. Private classes may be delivered remotely via Zoom or Microsoft Teams, or where agreed with Couchbase in advance in writing on-site at the customer facility. **Deliverable:** Four-day training course delivered by a Couchbase instructor, with course materials available on completion of the training course. **Scope:** The training course is not customizable, and will follow the objectives laid out on [https://learn.couchbase.com](https://learn.couchbase.com). **D. CD410 Advanced N1QL Training ****(Couchbase SKU T-CD410-Remote or T-ONS-CD410-6)** **Objective:** This four-day Advanced N1QL Training course goes into detail on key concepts for building, managing, and deploying N1QL queries and Global Secondary Indexes (GSI) as part of your Couchbase applications. The workshop includes 16 modules of N1QL content that is not available in any other course, numerous self-guided labs, and hands-on exercises with each course session. **Engagement Approach:** The training course is delivered over four consecutive 8-hour days. It is available either as an individual seat on a publicly scheduled class, or as a private session for multiple employees from the same company. Public scheduled classes will be delivered remotely via Zoom or Microsoft Teams. Private classes may be delivered remotely via Zoom or Microsoft Teams, or where agreed with Coucbase in advance in writing on-site at the customer facility. **Deliverable:** Four-day training course delivered by a Couchbase instructor, with course materials available on completion of the training course. **Scope:** The training course is not customizable, and will follow the objectives laid out on [https://learn.couchbase.com](https://learn.couchbase.com). **E. CS400 Advanced Operations Training ****(Couchbase SKU T-CS400-Remote or T-ONS-CS400-6)** **Objective:** This four-day Advanced Couchbase Operations Training course goes into depth on key concepts for sizing, deploying, managing, monitoring, and troubleshooting Couchbase clusters. The course consists of modular content that is not available in any other course, numerous self-guided labs, hands-on exercises with each lesson, and a fully provisioned environment for the duration of the workshop. **Engagement Approach:** The training course is delivered over four consecutive 8-hour days. It is available either as an individual seat on a publicly scheduled class, or as a private session for multiple employees from the same company. Public scheduled classes will be delivered remotely via Zoom or Microsoft Teams. Private classes may be delivered remotely via Zoom or Microsoft Teams, or where agreed with Couchbase in advance in writing on-site at the customer facility. **Deliverable:** Four-day training course delivered by a Couchbase instructor, with course materials available on completion of the training course. **Scope:** The training course is not customizable, and will follow the objectives laid out on [https://learn.couchbase.com](https://learn.couchbase.com). **F. CD215 Couchbase Java Developer Training ****(Couchbase SKU T-CD215-Remote or T-ONS-CD215-6)** **Objective:** This four-day Couchbase Java Developer Training course is intended to instill a good understanding of the Couchbase Java SDK best practices. Participants attending this course will have an opportunity to gain deep hands-on experience with many aspects of developing a data-driven application using the Couchbase Java SDK. **Engagement Approach:** The training course is delivered over four consecutive 8-hour days. It is available either as an individual seat on a publicly scheduled class, or as a private session for multiple employees from the same company. Public scheduled classes will be delivered remotely via Zoom or Microsoft Teams. Private classes may be delivered remotely via Zoom or Microsoft Teams, or where agreed with Couchbase in advance in writing on-site at the customer facility. **Deliverable:** Four-day training course delivered by a Couchbase instructor, with course materials available on completion of the training course. **Scope:** The training course is not customizable, and will follow the objectives laid out on [https://learn.couchbase.com](https://learn.couchbase.com). ###### III. Professional Services Terms **1. Customer Responsibilities:** 1.1 For Consulting Professional Services Customer shall: - for the duration of the Consulting Professional Services engagement, identify and provide access to at least one key representative from Customer’s development and operations teams with knowledge of the Couchbase application and deployment topology; - for on-site Consulting Professional Services delivered by Couchbase, provide Couchbase’s consultant with prompt access to all relevant Couchbase servers via SSH and the web administration interface when on-site, and; - with respect to any on-site Consulting Professional Services consume the Consulting Professional Services within a minimum of three (3) consecutive days, otherwise the Consulting Professional Services will be forfeited without refund of any prepaid fees. 1.2 For Training Professional Services Customer shall: - not record, copy, or redistribute the training course and ensure participants do not record, copy, or redistribute any of the content of the training course. 1.3 Unless otherwise specified in an Order, the Professional Services shall be available to Customer for a period of twelve (12) months from the start date of an Order (“**Expiration Date**“). Customer shall ensure to schedule and consume all Professional Services prior to the Expiration Date. If the Professional Services are not consumed by the Expiration Date, any remaining prepayment for the applicable Professional Services will be forfeited and expire without refund of any prepaid fees. **2. Billable Hours and Notices:** 2.1. Billable Hours: - All Consulting Professional Services delivered on-site shall be billable at a minimum of one day (i.e., eight (8) hours) increments. All Consulting Professional Services delivered remotely shall be billable at a minimum of four (4) hour increments. - Consulting Day and Aligned Solution Architect Consulting Professional Services provided outside of normal business hours (i.e., outside of the times between the hours of 08:00 – 18:00) and during the weekend will be charged at two times (2x) the fee rate purchased under the applicable Order. - For Consulting Professional Services Customer must provide a minimum of fourteen (14) days’ written notice to book an appointment with a Couchbase consultant or consultant (as applicable). 2.2 Notices: - To cancel any booked Consulting Professional Services delivery, Customer must provide Couchbase a minimum of forty-eight (48) hours’ prior written notice to the scheduled Consulting Professional Services delivery time. Failure to provide the required notice shall result in Customer being charged for the canceled Consulting Professional Services. - To cancel or reschedule any booked Training Professional Services, Customer must provide Couchbase a minimum of fourteen (14) days’ prior written notice. Failure to provide the required notice to postpone a booked Training Professional Services shall result in a booking cancellation and any prepaid fees paid by Customer shall be forfeited without refund. Full cancellation of any booked Training Professional Services shall result in any prepaid fees paid by Customer being forfeited without refund. Notwithstanding the foregoing, Couchbase reserves the right at its sole discretion to cancel or reschedule a public Training Professional Service due to training course instructor illness, scheduling conflicts, or low attendance. In such circumstances participants or Customer will be given the opportunity to attend the same Training Professional Service at a later date before the expiry date of the applicable Training Professional Services. **3. Resources** For Consulting Professional Services, upon execution of an Order, Couchbase will work with the Customer to schedule personnel and related resources and to determine the Consulting Professional Services commencement date. The Consulting Professional Services start date may vary based on resource availability, unless otherwise agreed, at least four (4) weeks from the effective date of the Order or SOW. **4. Expenses** Couchbase’s reasonable travel and incidental expenses incurred in conducting any on-site Professional Services shall be billable to and paid by Customer upon receiving invoice. Receipts to be provided by Couchbase if requested. **5. Intellectual Property** Couchbase shall own all right, title, and interests in and to the Professional Service Deliverables, provided that any Customer-specific information (“**Customer Content**“) included in the Deliverable shall remain the property of the Customer and Customer hereby grants Couchbase an irrevocable non-transferable, non-sublicensable right and license to use said Customer Content in said Deliverables. Couchbase hereby grants to Customer a non-exclusive, non-transferable, non-sublicensable right and license, during the Subscription Term, to access and use the Deliverables solely for the Customer’s internal purposes and for no other purpose whatsoever. **6. Governing Terms** 6.1 The Professional Services shall be governed by the terms of the Couchbase Enterprise Software License Agreement between the parties, or if the parties have signed a master agreement, the terms of such master agreement (collectively the “**Agreement**“) as referenced on the Order, with the following additional term: **Warranties.** Couchbase represents and warrants that the Professional Services provided by Couchbase shall be provided using commercially reasonable efforts and in a professional and workmanlike manner, and the Deliverables shall substantially conform to the descriptions specified above. In the event of a breach of this warranty, Couchbase shall use commercially reasonable efforts to re-perform the applicable Professional Services or re-deliver the applicable Deliverables, provided that Customer notifies Couchbase within thirty (30) days of the non-conformance. The foregoing shall be Customer’s sole and exclusive remedy for a breach of this warranty. 6.2 Capitalized terms not defined herein shall have the same meaning as in the Agreement or Order (as applicable). To the extent that any terms set forth above conflict with the terms of the Agreement or an Order, the applicable terms of the Agreement or Order shall prevail. **DoS v5-2021-04-20** #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Register a Deal URL: https://www.couchbase.com/register-a-deal/ ## Registering a Deal: Steps Ready to register a deal with Couchbase? The registration form is used to confirm your details as a partner of Couchbase and to learn more about the prospect you are registering. **The registration form:** - Confirms your partner details and contact information so that we may reach out to you to discuss the registration - Lets us know about the prospect that you’re registering and the main contact at that organization - Tells us some information that will help qualify the prospect We will review and qualify the prospect and opportunity registrations, and if we determine it meets our criteria, we will approve the registration. We may reject an opportunity at our sole discretion. Approved “Resell” registrations ensure you receive deal protection and discounting based on the agreed partner program terms. Approved “Referral” registrations ensure you receive a referral fee on a closed “won” deal based on the agreed partner program terms and your governing agreement with Couchbase. Finally, approved “Co-Sell” registrations receive no commercial benefits but will be used to track opportunities with Couchbase. Any future deals would be governed by your governing agreement with Couchbase. We will use the prospect information to help qualify the registration and we may require additional information from you or the end customer. Please note that Couchbase will contact you prior to engaging with the prospect. Furthermore, the qualification information will be used by the Couchbase Sales team to help qualify the registration. ### Register a Deal #### Thank You for Your Submission. A Couchbase representative will be in touch with you shortly. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Report a Vulnerability URL: https://www.couchbase.com/report-a-vulnerability/ ## Report a Vulnerability Couchbase is committed to ensuring the security of its products. Our goal is to provide secure world class products and services to our customers, and we welcome feedback and suggestions in helping us achieve that goal. If you have found a vulnerability in any Couchbase owned products or services, we request you to ethically report the vulnerability using the form below. #### Thank You for Your Submission. A Couchbase representative will be in touch with you shortly. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Try Capella iQ Use our generative AI-powered coding assistant to create sample data, refine it, and build queries on the datasets. [Contact us](https://www.couchbase.com/contact/) --- ### Retail & E-commerce URL: https://www.couchbase.com/use-cases/retail-and-ecommerce/ INDUSTRIES: RETAIL & E-COMMERCE ## NoSQL Database for Retail Couchbase provides a NoSQL database for e-commerce and retail brands needing high performance, real-time responsiveness, and scalable flexibility. Explore how Couchbase helps overcome legacy database challenges with built-in mobile support, operational analytics, and low-latency transactions. [Read Tesco's Story](https://www.couchbase.com/customers/tesco/) [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/digital-transformation-in-retail-whitepaper.pdf)  CHALLENGE + IMPACT ### Architect high-performance applications that scale Legacy technologies, including relational databases, struggle to meet the scalability, performance, availability, flexibility, and mobile demands of modern digital commerce. Couchbase’s NoSQL e-commerce model solves these challenges with a flexible, distributed architecture designed for real-time, always-on retail experiences. - ### Data modeling complexity Inefficient data modeling can make data retrieval and analysis difficult, leading to poor user experiences and slower insights. - ### Data consistency and transaction management Inconsistent or incomplete data can result in pricing errors, inventory issues, and failed transactions—hurting customer satisfaction and order fulfillment. - ### Real-time data processing and latency Latency in processing real-time data limits the effectiveness of personalized recommendations, targeted marketing, and timely content delivery. WHY COUCHBASE ### Why choose Couchbase NoSQL for retail and e-commerce Retail and e-commerce organizations rely on Couchbase’s NoSQL database to power mission-critical applications that demand high performance, scalability, and flexibility. Explore the key features and real-world use cases that make Couchbase a go-to NoSQL database for modern digital commerce. ### Easier, more affordable scalability Couchbase’s network-centric architecture allows the database to be easily extended while maintaining performance at scale. [Get the details on scalability](https://www.couchbase.com/resources/concepts/database-scalability/) ### Better performance Couchbase’s in-memory and distributed architecture consistently delivers the sub-millisecond responsiveness that users need. [Read NoSQL comparison](https://www.couchbase.com/nosql-database-cloud-comparison/) ### Availability and disaster recovery Couchbase provides built-in high availability and flexible replication capabilities that supports disaster recovery. [Explore disaster recovery](https://www.couchbase.com/products/xdcr/) ### Integrated mobile capabilities Couchbase Mobile extends apps from the cloud to the edge with an embedded NoSQL database and a web gateway for data sync. [Extend your mobile platform](https://www.couchbase.com/products/mobile/) ### Lower costs, faster time to market Couchbase drives the flexibility and increased operational efficiency you need to keep up with constantly changing data. [Get full-text search](https://www.couchbase.com/products/full-text-search/) ### Enable operational analytics The Analytics service in Couchbase reduces the time to insight on operational data and simplifies analytical data pipelines. [Optimize your analytics](https://www.couchbase.com/products/analytics/) ### Use Capella for Free Today Try some sample code, explore tools, and play with free datasets. [Try Free](https://cloud.couchbase.com/) CUSTOMERS ### Customer testimonials related to retail & e-commerce  -  -    > “Our digital showroom completely reimagines the traditional buying approach and establishes a new fashion industry benchmark for business-to-business sales.” > **Daniel Grieder**, CEO, Tommy Hilfiger 66% reduction in buying trip duration 80% cut in sample production [Read Customer Story](https://www.couchbase.com/customers/tommy-hilfiger/) [See all stories](https://www.couchbase.com/customers/)  > “With Couchbase we can rapidly retrieve data, enabling us to provide the most up-to-date information to our customers.” > **Pavan Kumar**, Manager, Software Engineering & Architecture, Tesco [Read Customer Story](https://www.couchbase.com/customers/tesco/) [See all stories](https://www.couchbase.com/customers/) ### Explore related resources -  WHITEPAPER #### NoSQL for retail and e-commerce [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/NoSQL_for_Retail_and_eCommerce_Couchbase.pdf) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) -  WHITEPAPER #### 8 data requirement transforming retail applications [Read the case study](https://info.couchbase.com/rs/302-GJY-034/images/digital-transformation-in-retail-whitepaper.pdf) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Self-Managed Software Supplement URL: https://www.couchbase.com/self-managed-software-supplement/ ## Self-Managed Software Supplement  **Last updated:** August 7, 2025 ### Self-Managed Software Supplement This Supplement applies to any use by Customer of the Software. This Supplement and any applicable Order are governed by the MSA between Customer and Couchbase. Capitalized terms used but not defined in this Supplement have the meanings given to them in the MSA. **1. Definitions. **Capitalized terms used herein shall have the following definitions: **“Core” **means the virtual representation of one or more hardware threads. A hardware thread can be either a physical core or a hyper-threaded core. **“Cross-Data Center Replication”** means an asynchronous data replication system, involving replicating active data to multiple, geographically diverse data centers or data repositories. **“Deployment”** means all Licensed Nodes and Licensed Devices within a particular workload or application. **“Development Nodes”** means an instance of the Software deployed in a database environment used to create, revise, and integrate an application or system. Common database activities include schema development, data modeling, query development, SDK installation/configuration, and/or debugging. **“Licensed Device”** means a unique device (such as a mobile device, laptop, or IoT device) that stores data locally using the “Couchbase Lite” or “Edge Server” product during a rolling thirty (30) day period. **“Licensed Node”** means an instance of the Software running on a server, including a physical server, server blade, virtual machine, software container, or cloud server (whether in a testing, development, production, or other environment). **“RAM”** or Random Access Memory, means the main memory used to store data for quick access by a computer’s processor. **2. ​​License Grant. **During the Product Term, and subject to Customer’s compliance with the terms and conditions of the Agreement, Couchbase grants to Customer a revocable, non-exclusive, non-transferable, non-sublicensable (except as explicitly set forth herein), fee-bearing license to install and use the Software and Documentation only for Customer’s own internal use and limited to the type, size, and number of Licensed Nodes and Licensed Devices paid for by Customer and in accordance with any additional license terms specified in the applicable Order, and for no other purpose whatsoever. Customer’s license is subject to Customer maintaining a current, paid subscription for all use of the Software in any environments (e.g., testing, quality assurance, production, backup, or disaster recovery environments); provided that Development Nodes used solely for development purposes in a development environment shall only require a paid subscription if Customer requests Support or other services for such Deployment. **3. Responsibilities.** In addition to the responsibilities in the MSA, Customer shall not and shall not allow any third party to: (a) use or deploy the Software in excess of the number of Licensed Nodes and Licensed Devices for which Customer has paid the applicable Fees in accordance with the MSA; (b) use or deploy the Software in excess of the number of Cores and RAM for each Licensed Node for which Customer has paid the applicable Fees in accordance with the MSA; (c) use the Software for providing time-sharing services, service bureau services or as part of an application services provider or as a service offering primarily designed to offer the functionality of the Software; or (d) use or transfer Licensed Nodes and/or Licensed Devices designated to a particular Deployment or project to another or new Deployment or project. **4. Support. **4.1 During the Product Term, Couchbase shall provide Customer with the level of Support stated in an Order and paid for by Customer, as well as the Software maintenance services (with the right to receive Software updates and upgrades made generally available by Couchbase) as set forth at [https://www.couchbase.com/support-policy/enterprise-software/](https://www.couchbase.com/support-policy/enterprise-software/). 4.2 For all Licensed Nodes and Licensed Devices within a specific Deployment, all such nodes and instances must be at the same level of Support, including any that are used for disaster recovery or backup that are associated with the specific Deployment. For the avoidance of doubt, each specific Deployment can have its own level of Support. 4.3 When using the Cross-Data Center Replication feature, Customer must have all Licensed Nodes and Licensed Devices at the same level of Support for all instances on all sides of the replication connection, including if one side of the connection is only used for disaster recovery or backup. **5. Verification of Usage. **During any Product Term and for at least one (1) year thereafter, Customer shall maintain complete and accurate records to permit Couchbase to verify the number of Licensed Nodes and Licensed Devices used by Customer and provide Couchbase with such records within ten (10) days of request. Every three (3) months within a Product Term (or on another cadence as mutually agreed between the parties), Customer shall self-certify to Couchbase any and all use of the Software, including the total number of Licensed Nodes and Licensed Devices used in any Deployment (including production, testing, and development). Such self-certification shall be in accordance with Couchbase’s instructions and in the form of either a (i) written report signed by an authorized representative of Customer or (ii) copy of an automatically generated report created by Customer. Couchbase will review such reports and determine if any true up Order is required. Additional fees for any excess usage shall be calculated based on the fees specified in the applicable Order for the applicable Licensed Node or Licensed Device size and type, and prorated, as applicable. If the excess usage includes nodes or device sizes or types for which fees are not specified in the applicable existing Order, then the (additional) fees shall be calculated based on Couchbase's list price in effect at the time and prorated, as applicable. Any fees assessed hereunder shall be payable in accordance with the MSA. **6. Software Termination. **In addition to Customer’s termination obligations in the MSA, upon termination or expiration of all active Orders or the Agreement, Customer will uninstall the Software as described in the then-current Couchbase uninstallation instructions (located at: [https://docs.couchbase.com/manual/uninstall/](https://docs.couchbase.com/manual/uninstall/) or any successor location). Upon request, Customer shall provide written certification signed by an officer of Customer of cessation of use and destruction of the Software within five (5) calendar days of the request. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Try Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) --- ### Soracom and Couchbase URL: https://www.couchbase.com/partners/soracom/ ## Soracom & Couchbase: Powering IoT Connectivity Discover how Soracom's global IoT platform and Couchbase's cloud-native database solutions combine to deliver seamless, reliable, and secure IoT connectivity and data management. [Read The Blog](https://www.couchbase.com/blog/couchbase-soracom-iot-partnership/)  ### Trusted by the world's largest companies - https://www.couchbase.com/customers/bublup/ - https://www.couchbase.com/customers/carrefour/ - https://www.couchbase.com/customers/foundries-io/ - https://www.couchbase.com/customers/gannett/ - https://www.couchbase.com/customers/lotum/ - https://www.couchbase.com/customers/revolut/ - https://www.couchbase.com/customers/seenit/ - https://www.couchbase.com/customers/gannett/  Video ### Couchbase Capella expands edge support with cellular IoT connectivity Watch Now ### Couchbase and Soracom integrations Soracom's cloud-native multicarrier cellular network combined with Couchbase's distributed NoSQL database offers a robust solution for IoT applications that require reliable connectivity and efficient data management. #### Global IoT connectivity+ Soracom provides reliable 2G, 3G, and 4G LTE connectivity with unique IoT SIM and eSIM solutions to ensure devices stay connected worldwide. [Get the eBook](https://soracom.io/ebooks/iot-asset-tracking-ebook/)  #### Edge data management+ Couchbase's offline-first architecture enables seamless data synchronization from edge devices, even in locations with intermittent network connectivity. [Read the blog](https://soracom.io/exploring-the-power-of-soracom-and-couchbase-a-comprehensive-demo/)  ### Couchbase and Soracom serve a range of industries The Soracom-Couchbase partnership delivers tailored IoT solutions that enhance operational efficiency and data-driven decision-making across industries. - ### Manufacturing & logistics Optimize production processes using connected machinery and data analytics. [Learn more](https://www.couchbase.com/use-cases/manufacturing-and-logistics/) - ### Retail & e-commerce Enhance customer experiences using smart devices and real-time data insights. [Learn more](https://www.couchbase.com/use-cases/retail-and-ecommerce/) - ### Energy & utilities Monitor, analyze, and manage distributed assets and infrastructure with real-time IoT data and resilient edge-to-cloud connectivity. [Learn more](https://www.couchbase.com/use-cases/energy-and-utilities/) - ### Healthcare Handle data securely and reliably for patient monitoring devices. [Learn more](https://www.couchbase.com/use-cases/healthcare/) -  > "With Couchbase, we simplify IoT data capture, storage & analysis, even on low-power edge devices, with offline-first sync that works despite spotty connectivity." > **Kenta Yasukawa**, CTO & Co-Founder, Soracom ### Explore related resources -  Video #### Couchbase Capella expands edge support with Soracom [Watch the video](https://youtu.be/t8LGNh0uoGQ?feature=shared) -  Use Case #### Dynamic Internet of Things (IoT) Applications [Learn more](https://www.couchbase.com/use-cases/iot/) -  Blog #### Soracom network reliability, redundancy, and uptime [Read the blog](https://www.soracom.io/blog/uptime-reliability-blog/) [See All Resources](https://www.couchbase.com/resources/) #### How does Soracom enhance IoT connectivity?+ Soracom offers global cellular connectivity with IoT SIM and eSIM solutions to ensure devices remain connected across various networks. #### What benefits does Couchbase provide for IoT applications?+ Couchbase's offline-first architecture and efficient data synchronization make it ideal for managing data from edge devices in IoT deployments. #### Can I integrate Soracom and Couchbase in existing systems?+ Yes, both platforms are designed for seamless integration, allowing you to enhance your current IoT infrastructure with minimal disruption. #### Is the solution scalable for large IoT deployments?+ Absolutely. The combined solution supports scalability to accommodate a growing number of devices and increases in data volume. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### SQL and JSON URL: https://www.couchbase.com/sql-and-json/ ## How Couchbase Outperforms Legacy Databases Using SQL and JSON SQL and JSON, the best of both worlds. [Start For Free](https://cloud.couchbase.com/sign-up) [SQL for JSON webcast](https://info.couchbase.com/sql-for-json-simplifying-data-access-across-models-2025february)  BLOG ### Multipurpose data access with SQL++ reduces multi-database complexity [Read More](https://www.couchbase.com/blog/single-platform-multi-purpose-couchbase-vector-search-geospatial-sql-more/) CHALLENGES ### Legacy databases vs. Couchbase When you switch from legacy databases to Couchbase, you can use SQL++ for familiar query access, store data as JSON (avoiding restrictive relational data models), and build new features with our multi-model services. - ### CHALLENGE #1 ### Rigid data models slow down dev cycles Rigid data models hinder agility. App objects that are split into tables must be reassembled. [Learn more](https://www.couchbase.com/developers/data-modeling/) - ### CHALLENGE #2 ### Apps perform poorly Relational modeling requires many reads/writes with no built-in managed cache. [Learn more](https://www.couchbase.com/benchmarks/) - ### CHALLENGE #3 ### New requirements increase tools and costs Bolted-on tools add work. Caching, analytics, mobile, vector, and AI increase setup and maintenance. [Learn more](https://www.couchbase.com/blog/single-platform-multi-purpose-couchbase-vector-search-geospatial-sql-more/) - ### CHALLENGE #4 ### It’s hard to scale deployments with HA Legacy DBs scale poorly. They’re difficult, costly, and prone to 2 a.m. weekend downtime headaches. [Learn more](https://www.couchbase.com/multi-dimensional-scalability-overview/) FEATURES ### Key features of Couchbase vs. legacy databases Whatu2019s includedSQLACID transactionsFlexible JSONSQL++ (SQL for JSON)Built-in cachingMultipurpose data accessBuilt-in horizontal scalingCouchbaseLegacy databasesLimited CUSTOMERS ### What customers are saying  -  -  -    > "Couchbase is a trifecta of value. We get more features, save time, and spend less money all at once." > **Philip Lupercio**, VP of Technology, BroadJump 500% query performance improvement 50% reduction in storage needs [Read Customer Story](https://www.couchbase.com/customers/broadjump/) [See all stories](https://www.couchbase.com/customers/)  > "We are able to put data to work in a more efficient way, and we have built a strong foundation for the future." > , Architecture Lead, Nielsen 80% more efficient change management 50% boost in response time [Read Customer Story](https://www.couchbase.com/customers/nielsen/) [See all stories](https://www.couchbase.com/customers/)  > "Couchbase puts us in a good place to really achieve our goal of a perfect customer experience." > **Scott Carney**, Director of Software Development, Comcast 40M+ documents 61K users [Read Customer Story](https://www.couchbase.com/customers/comcast/) [See all stories](https://www.couchbase.com/customers/) ### Try SQL++ in your favorite IDE Couchbase IDE plugins help you migrate, navigate data, develop SQL++, and more. [Plugins And Integrations](https://www.couchbase.com/developers/integrations/) ### Learn more about working with SQL and JSON -  Whitepaper #### Moving from relational to NoSQL [Read the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Relational_NoSQL_GetStarted.pdf) -  Datasheet #### SQL++: The power of SQL meets JSON flexibility [Read the datasheet](https://info.couchbase.com/rs/302-GJY-034/images/SQL_Datasheet.pdf) -  DOCUMENTATION #### Run your first SQL++ query in Couchbase [Read the docs](https://docs.couchbase.com/server/current/getting-started/try-a-query.html) [See All Resources](https://www.couchbase.com/resources) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### SQL Server URL: https://www.couchbase.com/sql-server/ ## From SQL to NoSQL Couchbase eases your transition to NoSQL while providing the power of SQL, improving scalability and performance, and reducing complexity and risk [Download Now](https://www.couchbase.com/downloads/)  Video ### Is your cloud database ruining your application? Watch Now CHALLENGES ### Cost, reliability, and performance challenges Couchbase addresses SQL Server's challenges with easier scaling, enhanced performance for large data and joins, and streamlined replication and failover for efficient management. - ### CHALLENGE #1 ### Scale fail Complex sharding, costly hardware upgrades, and intricate performance tuning make scaling difficult. [Learn more](https://www.couchbase.com/resources/concepts/database-scalability/) - ### CHALLENGE #2 ### Poor performance Large data, complex joins, and heavy read-writes often lead to performance issues. [Learn more](https://www.couchbase.com/blog/relational-vs-non-relational-database/) - ### CHALLENGE #3 ### Replication and failover Complex setup, resource-intensive management, and potential synchronization issues increase risk. [Learn more](https://www.couchbase.com/blog/couchbase-replication-and-sync/) FEATURES ### Key features of Couchbase vs. SQL Server Whatu2019s includedSQLACID transactionsSchema flexibilityHorizontal scalingAutomatic replicationBuilt-in cachingMulti-model supportMobile and edge syncAutomatic shardingMulti-dimensional scalingDatabase logicREST management APICouchbaseEventing, UDFSQL ServerLimited native sharding, complexSprocs, triggers, views CUSTOMERS ### Success stories: From SQL Server to Couchbase  -  -    > “Couchbase Full-Text Search allows us to deliver customer search results from extremely large datasets very efficiently.” > **Brant Burnett**, Systems Architect, CenterEdge Software 1,000+ accounts 20+ years serving the entertainment industry [Read Customer Story](https://www.couchbase.com/customers/centeredge/) [See all stories](https://www.couchbase.com/customers/)  > “Couchbase Server provides a flexible data model, including full-text search integration, on which we can develop highly dynamic interactive applications.” > , Director MHE Labs, McGraw-Hill Education 75,000+ indexed and ranked articles, videos, images [Read Customer Story](https://www.couchbase.com/customers/mcgraw-hill-education/) [See all stories](https://www.couchbase.com/customers/) ### SQL to NoSQL: Automated migration Migrating from SQL Server to Couchbase: Key strategies and tools. [Learn More](https://info.couchbase.com/rs/302-GJY-034/images/DZone-RefCard-NoSQL-Migration-Essentials.pdf) ### Learn more about how Couchbase compares to SQL Server -  Documentation #### Run your first SQL++ query [Learn how](https://docs.couchbase.com/server/current/getting-started/try-a-query.html) -  Concepts #### Distributed ACID transactions for NoSQL applications [Explore ACID](https://www.couchbase.com/transactions/) -  Tutorial #### Comparing document databases and relational databases [Read now](https://developer.couchbase.com/comparing-document-vs-relational/) [See All Resources](https://www.couchbase.com/resources?content=customer_usecases) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### SQL++ URL: https://www.couchbase.com/sqlplusplus/ ### SQL++ query examples Couchbase is leading the way in the early adoption of the SQL++ specification, using it to unlock analytical JSON data interaction in Couchbase Server. By using SQL++ as a standardized base for querying, users benefit by easily transferring their skills from traditional relational databases into the NoSQL domain. Lowering the barrier to querying NoSQL databases is essential to empowering enterprises to extract value from their JSON data holdings. N1QL for Analytics is the Couchbase query language built on SQL++. --- ### TCO Campaign Page URL: https://www.couchbase.com/tco/ ## Reduce TCO With Couchbase See how Couchbase lowers TCO and frees the budget for AI initiatives. Compare it to other cloud databases to learn how you can maximize savings. [Get Paper](https://info.couchbase.com/rs/302-GJY-034/images/2000_Lowering%20Total%20Cost%20of%20Ownership%20%28TCO%29%20for%20Modern%20NoSQL%20Databases%20in%20AI-Driven%20Enterprises_en_WP.pdf?version=0) [See pricing](https://www.couchbase.com/pricing/)  -  WHITEPAPER ### Achieve High-Performance AI Applications and Lower TCO With Couchbase [Get Paper](https://info.couchbase.com/rs/302-GJY-034/images/1951%20-%20TCO%20Brief%20-%20Achieve%20High-Performance%20AI%20Applications%20and%20Lower%20TCO%20With%20Couchbase.pdf?version=0) -  Blog ### How to Calculate TCO for NoSQL Databases [Read blog](https://www.couchbase.com/blog/how-to-calculate-tco/) -  Whitepaper ### Lowering Total Cost of Ownership for Modern NoSQL Databases in AI-Driven Enterprises [Read Now](https://info.couchbase.com/rs/302-GJY-034/images/2000_Lowering%20Total%20Cost%20of%20Ownership%20%28TCO%29%20for%20Modern%20NoSQL%20Databases%20in%20AI-Driven%20Enterprises_en_WP.pdf?version=0) -  eBook ### Couchbase Capella Helping Customers Lower TCO [Get It Now](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase-Capella-Helping-Customers-Lower-TCO.pdf) CHALLENGES ### TCO Challenges & Couchbase Advantages Enterprises struggle with rising costs, complex deployments, and hidden overhead. Couchbase addresses these issues with flexible options, clear pricing, and efficient scaling. - Challenge #1 ### Deployment needs It's hard to mix cloud/on-prem. Couchbase runs anywhere. [Compare installation options](https://developer.couchbase.com/tutorial-couchbase-installation-options/) - Challenge #2 ### Licensing costs Licensing stacks up fast. Couchbase cuts costs and has simple pricing. [See pricing](https://www.couchbase.com/pricing/) - Challenge #3 ### Performance and scale Scale fast, pay less. Memory-first Couchbase lowers node count. [Learn about database scalability](https://www.couchbase.com/resources/concepts/database-scalability/) - Challenge #4 ### Management overhead Too much admin slows teams. Couchbase automates ops for faster work. [Look under the hood](https://info.couchbase.com/rs/302-GJY-034/images/1294_the%20developer%20data%20platform%20built%20for%20AI_en_WP.pdf?version=0) - CHALLENGE #5 ### Global app support Global apps face latency. Couchbase syncs data fast across regions. [Learn about XDCR](https://www.couchbase.com/products/xdcr/) - Challenge #6 ### TCO for AI workloads Couchbase efficiency reduces TCO, freeing money for AI growth. [Discover AI Data Plane](https://www.couchbase.com/products/ai-services/) COMPARE ### Database costs, control, and global scale Couchbase simplifies deployment, pricing, performance, management, global reach, and AI TCO compared to competitors Feature or ChallengeDeployment needsLicensingPerformance, caching, and scaling costsManagement overheadGlobal application supportTCO for AI workloadsCouchbaseSupports both self-managed and cloud for hybrid control.Usage-based with clear pricing and fewer add-ons.Scales efficiently with fewer nodes using memory-first design.Integrated services and self-healing reduce ops work.XDCR enables low-cost, multi-region replication.Lower TCO with native caching and vector support.MongoDBOffers both, but hybrid setups are harder.Cluster or usage-based, extra costs for features.Scales via sharding but often needs more nodes.Needs more manual tuning; Atlas eases some burden.Global clusters work but cross-region costs are high.Solid AI support but higher node count inflates cost.DynamoDBFully managed only, no self-managed option.Pay-per-request or capacity; bills can spike.Auto-scales easily but throughput costs rise fast.Fully managed but limited customization and extra monitoring costs.Global tables replicate but add egress and consistency fees.Cheap for key-value AI, but lacks multi-model features. ### Couchbase Pricing Flexible payment options include credit card, cloud marketplace, and prepaid plans [See Pricing](https://www.couchbase.com/pricing/) STATS ### Lower total cost of ownership Couchbase proves its value by reducing AI costs, cutting tech overlap, improving hardware efficiency, and lowering hidden operational expenses that inflate TCO. #### AI costs add up+ AI models demand heavy compute and storage, driving up total costs. Couchbase lowers infrastructure overhead, freeing more budget to invest directly in AI innovation. [Learn more](https://www.couchbase.com/products/ai-services/)  #### One platform, fewer tools+ Multiple niche databases create overlap and extra spend. Couchbase’s multipurpose platform trims waste and simplifies your data layer stack. [Learn more](https://docs.couchbase.com/server/current/learn/services-and-indexes/services/services.html)  #### Efficiency through performance+ High-performance design makes hardware work harder for you. With memory-first caching and smart scaling, Couchbase lowers node counts and infrastructure costs. [Learn more](https://www.couchbase.com/benchmarks/)  #### Hidden ops costs matter+ Ongoing management, monitoring, and tuning eat into TCO. Couchbase cuts these hidden costs through automation, integrated services, and reduced ops complexity. [Learn more](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase-Capella-Helping-Customers-Lower-TCO.pdf)  -   > “Couchbase is a trifecta of value. We get more features, save time, and spend less money all at once.” > **Philip Lupercio**, VP of Technology, Broadjump 50% reduction in overall storage needs 500% improvement in query performance [Read Customer Story](https://www.couchbase.com/customers/broadjump/) [See all stories](https://www.couchbase.com/customers/) -   > "What we value a lot is that Couchbase was able to embrace with us our vision to the cloud, and the fact that we wanted to operate data stores directly on PaaS.” > **Vincent Bersin**, Unit Manager, NoSQL Solutions, Amadeus 50M operations/second < 2.5 response times [Read Customer Story](https://www.couchbase.com/customers/amadeus/) [See all stories](https://www.couchbase.com/customers/) -   > “With less than half the servers, we’re able to increase performance and gain a much better, scalable architecture.” > **Amir Ish-Shalom**, Director of Operations and Chief Architect, Viber 60% reduction in total servers (300+ to 120) 15B calling and messaging events per day with Couchbase [Read The Story](https://www.couchbase.com/customers/viber/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase Capella has the best pricing and performance we’ve seen from a DBaaS. We’ve reduced cost by 50% and increased performance by 2,000%.” > **Scott W. Bradley**, Principal Engineer, Facet Digital 50% cost reduction 2,000% performance increase [Read The Story](https://www.couchbase.com/customers/facet-digital/) [See all stories](https://www.couchbase.com/customers/) ### How can we help you? All fields with an asterisk (*) must be filled out #### Thank You for Your Submission. A Couchbase representative will be in touch with you shortly. Resources ### Explore related resources -  Whitepaper #### Lower database TCO with Couchbase Capella guide [Read paper](https://info.couchbase.com/rs/302-GJY-034/images/Couchbase-Capella-Helping-Customers-Lower-TCO.pdf) -  FORRESTER STUDY #### Modernize DBMS for performance and TCO [Get report](https://info.couchbase.com/rs/302-GJY-034/images/Forrester_Modernize_DBMS_TCO_Report.pdf&_gl=1*wup78f*_gcl_aw*R0NMLjE3NTUxMjkxMDcuQ2p3S0NBanc3X0RFQmhBZUVpd0FXS2lDQzlhUzc5VGNIZEFxRUxoNjBhN3I2N3JWckRBUHhWNzNZM2NudDl3WS1nWE5yMWpnekNtVXZSb0NVTmtRQXZEX0J3RQ..*_gcl_au*MTQ2MTk3OTk4OS4xNzU1MTAyOTAz) -  Blog #### How to calculate TCO for NoSQL Databases [Read blog](https://www.couchbase.com/blog/how-to-calculate-tco/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Telecommunications URL: https://www.couchbase.com/use-cases/telecommunications/ INDUSTRIES: TELECOMMUNICATIONS ## NoSQL Database for Telecommunications Couchbase delivers a scalable, high-performance NoSQL database solution for telecommunications providers, enabling real-time data delivery, low latency, and mission-critical support for OSS, BSS, 5G, mobile, and edge use cases. [Read Viber Story](https://www.couchbase.com/customers/viber/) [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Data-Driven-Telecom-Appledore-Reseach-Whitepaper.pdf)  CHALLENGE + IMPACT ### Architect applications to deliver real-time data Today’s telecommunication providers must manage massive volumes of data generated every second while supporting complex OSS, BSS, and OTT applications. To keep pace, they rely on a telecommunications database capable of handling real-time processing and large-scale integration across networks. With the rise of 5G and distributed edge environments, the demand for flexible and high-performance telecom database software has never been greater. As users remain constantly connected through mobile devices, a database used in telecommunication must deliver hyper-personalized, low-latency data experiences that enhance reliability, performance, and customer satisfaction. - ### Data modeling complexity Inefficient data modeling can result in difficulties in data retrieval and analysis, affecting user experience - ### Data consistency and transaction management Inconsistent data can lead to errors in product availability or pricing, affecting experience and order fulfillment - ### Real-time data processing and latency Delays in real-time data processing impact personalized recommendations, marketing campaigns, and content delivery WHY COUCHBASE ### Why Couchbase NoSQL for telecommunications Key features for why telecommunication customers choose Couchbase’s NoSQL database solution for their mission-critical applications. ### Easier, more affordable scalability Couchbase’s network-centric architecture allows the database to be easily extended while maintaining performance at scale. [Get the details on scalability](https://www.couchbase.com/resources/concepts/database-scalability/) ### Better performance Couchbase’s [in-memory and distributed architecture](https://www.couchbase.com/developers/architecture/) consistently delivers the sub-millisecond responsiveness that users need. [Read NoSQL comparison](https://www.couchbase.com/nosql-database-cloud-comparison/) ### Availability and disaster recovery Couchbase provides built-in high availability and flexible replication capabilities that supports disaster recovery. [Explore disaster recovery](https://www.couchbase.com/products/xdcr/) ### Integrated mobile capabilities [Couchbase Mobile](https://www.couchbase.com/products/mobile/) extends apps from the cloud to the edge with an embedded NoSQL database and a web gateway for data sync. [Extend your mobile platform](https://www.couchbase.com/products/mobile/) ### Lower costs, faster time to market Couchbase drives the flexibility and increased operational efficiency you need to keep up with constantly changing data. [Get full-text search](https://www.couchbase.com/products/full-text-search/) ### Enable operational analytics The [Analytics](https://www.couchbase.com/products/analytics/) service in Couchbase reduces the time to insight on operational data and simplifies analytical data pipelines. [Optimize your analytics](https://www.couchbase.com/products/analytics/) ### Use Capella for Free Today Try some sample code, explore tools, and play with free datasets. [Try Free](https://cloud.couchbase.com/) CUSTOMERS ### Customer testimonials related to telecommunications  -  -  -  -    > “There are many key factors that made us choose Couchbase: scalability, high availability, XDCR, flexible schema, and advanced monitoring, to name a few.” > **Krishnan Venkatasubramanian**, Head of IT Architecture, Sky 50% reduction in sign-in time [Read Customer Story](https://www.couchbase.com/customers/sky/) [See all stories](https://www.couchbase.com/customers/)  > “With a partner like Couchbase working side by side with us building these kind of resilient large solutions, it puts us in a good place to really achieve our goal of a perfect customer experience.” > **Scott Carney**, Director of Software Development, Comcast 40+ million documents 61K users [Read Customer Story](https://www.couchbase.com/customers/comcast/) [See all stories](https://www.couchbase.com/customers/)  > “We quickly realized that SQL++ offers the flexibility to search with a language that looks 99% the same as SQL. So for all developers, it was an easy transition.” > **Fidencio Garrido**, Principal Engineer, DirecTV 38+ million customers 3K+ channels of unique content [Read Customer Story](https://www.couchbase.com/customers/directv/) [See all stories](https://www.couchbase.com/customers/)  > “With less than half the servers, we’re able to increase performance and gain a much better, scalable architecture.” > **Amir Ish-Shalom**, Senior Director of Operations and Chief Architect, Viber 15 billion calling and messaging events per day 60% reduction in number of total servers [Read Customer Story](https://www.couchbase.com/customers/viber/) [See all stories](https://www.couchbase.com/customers/) ### Explore related resources -  Blog #### Reinventing telecommunications with AI: How Couchbase helps telcos thrive [Read now](https://www.couchbase.com/blog/reinventing-telecommunications-ai-couchbase/) -  WHITEPAPER #### Altoros benchmark: Compare Couchbase Capella and MongoDB™Atlas [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) -  EBOOK #### 10 common NoSQL use cases for modern applications [Get the ebook](https://info.couchbase.com/rs/302-GJY-034/images/Ebook-10-NoSQL-Use-Cases.pdf) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Tikeasy URL: https://www.couchbase.com/customers/tikeasy/ CUSTOMER STORIES ## Empowering seniors with simple and secure internet access and services Watch The Video   #### Industry [High tech](https://www.couchbase.com/use-cases/high-tech/) #### Use Cases [IoT](https://www.couchbase.com/use-cases/edge-computing/) #### Key Features [Mobile](https://www.couchbase.com/products/mobile/) Watch The Video ### About Tikeasy Tikeasy was founded in France in 2008 to empower senior citizens by making it easier for them to access and use the internet. Tikeasy's Ardoiz solution is a touchscreen tablet with a simplified interface, a custom family communication site, rich ad-free content, and dedicated phone support. Couchbase Mobile provides Ardoiz with a powerful database that works both online and offline, provides automatic and secure sync and backup, and supports Tikeasy’s ambitious goals for growth, scale, and commercial development. ### STORY HIGHLIGHTS - Improved performance, flexibility, and scalability of NoSQL deployments - Automatic synchronization and regular and encrypted backup - Easy and fast user profile and content recovery onto new devices ### KEY RESULTS 100K+ tablets sold 87% of users active daily or weekly 15 content/service providers > “We wanted to synchronize and back up a large volume of information. We needed performance, flexibility, and scalability, which is why we chose Couchbase.” > **Thierry Corbillé**, CTO & Co-founder, Tikeasy ### Explore related resources -  Video #### How Couchbase powers social engagement for the elderly at Tikeasy Watch video -  Blog #### Meet Couchbase Edge Server [Read blog](https://www.couchbase.com/blog/couchbase-edge-server-lightweight-sync/) -  Webpage #### NoSQL for high tech [View industry page](https://www.couchbase.com/use-cases/high-tech/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Transactions URL: https://www.couchbase.com/transactions/ ## Distributed ACID Transactions in NoSQL Applications Couchbase provides distributed, multi-document ACID transactions that ensure data consistency, scalability, and high availability across NoSQL applications. Developers can easily build reliable, high-performance transactional systems using Couchbase’s native SDKs, SQL++ support, and seamless integration for cloud, edge, and mobile environments. [Try Free](https://cloud.couchbase.com/sign-up)   Blog ### Couchbase supports atomic single-document operations and optimistic and pessimistic locking [Learn More](https://www.couchbase.com/blog/transactional-databases/) ### Distributed multi-document ACID transactions in SQL++ Couchbase supports distributed, multi-document ACID database transactions at scale, without compromising performance or high availability. Migrate your relational database applications to Couchbase to achieve ACID compliance and leverage the power of SQL++ and JSON. #### Why choose Couchbase for transactions ### Multi-document support Execute transactions across multiple documents and collections, simplifying complex operations without extra code. [Learn more](https://www.couchbase.com/blog/distributed-multi-document-acid-transactions/) ### ACID transactions Get full ACID guarantees – even in distributed environments – so you can focus on building without worrying about data integrity. [Learn more](https://www.couchbase.com/blog/how-to-ensure-data-integrity/) ### Scalable performance Leverage schemaless data modeling to facilitate easier migration from relational databases. [Learn more](https://developer.couchbase.com/tutorial-schemaless-data-modeling/) ### Seamless integration Work natively in your preferred Couchbase SDK with intuitive, developer-friendly APIs. [Learn more](https://docs.couchbase.com/sdk-extensions/distributed-acid-transactions.html) ### Transactions key capabilities Couchbase delivers distributed multi-document ACID transactions with full atomicity, consistency, isolation, and durability. Execute complex operations across buckets, scopes, and collections while maintaining high throughput and low latency at scale. - ### Distributed ACID compliance Execute multi-document transactions that uphold ACID properties across distributed NoSQL datasets. - ### Flexible query and key-value operations Integrate SQL++ queries with key-value operations within a single transaction. - ### Monotonic atomic view isolation Ensure that reads within a transaction are consistent with the most recently committed state. - ### Developer-friendly SDKs Use SDKs to implement transactions with error handling, retries, and support for asynchronous programming models.  ### Execute atomic, multi-document writes Perform all-or-nothing updates across multiple documents and collections within a single, atomic transaction to prevent partial states. ### Support high-concurrency workloads Safely handle simultaneous read and write operations across distributed applications with built-in conflict detection and isolation.   ### Enable automatic rollback on failure Leverage transactional guarantees that automatically undo all staged changes if a transaction is interrupted, reducing manual recovery logic. ### Run distributed transactions at the edge Implement ACID-compliant transactions on mobile and edge devices, with offline support and automatic sync when connectivity is restored.  ### What customers are saying -   > “Couchbase is a highly scalable, distributed data store that plays a critical role in LinkedIn’s caching systems.” > **Michael Kehoe**, Senior Staff Site Reliability Engineer, LinkedIn 10+ million queries per second <4ms avg latency for 2.5+ billion items [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/) -   > “What we value a lot is that Couchbase was able to embrace with us our vision to the cloud, and the fact that we wanted to operate data stores directly on PaaS.” > **Vincent Bersin**, Unit Manager, NoSQL Solutions, Amadeus 20 million operations per second <2.5 ms response times [Read Customer Story](https://www.couchbase.com/customers/amadeus/) [See all stories](https://www.couchbase.com/customers/) ### Want to learn more about ACID transactions? Achieve ACID transactions at scale and get rich SQL support with Couchbase. [Go To Docs](https://docs.couchbase.com/server/current/learn/data/transactions.html) ### Explore related resources -  Documentation #### SQL++ support for Couchbase transactions [Read the docs](https://docs.couchbase.com/server/current/n1ql/n1ql-language-reference/transactions.html) -  DOCUMENTATION #### Create Couchbase transactions with SQL++ [Learn more](https://docs.couchbase.com/server/current/install/rhel-suse-install-intro.html) -  BLOG #### Understanding how transactions work in cross data center replications (XDCR) [Read the blog](https://www.couchbase.com/blog/couchbase-xdcr-transactions/) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help [Contact us](https://www.couchbase.com//contact/) --- ### Travel & Hospitality URL: https://www.couchbase.com/use-cases/travel-and-hospitality/ INDUSTRIES: TRAVEL & HOSPITALITY ## NoSQL for Travel and Hospitality Couchbase powers modern travel and hospitality applications with an always-on NoSQL database built for scale and speed. Deliver real-time booking, personalized experiences, and resilient mobile access to keep customers connected anywhere in the world. [Read Marriott Story](https://www.couchbase.com/customers/marriott/) [Explore whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Travel_Hospitality_WP.pdf)  CHALLENGE + IMPACT ### Deliver the high-performance travel apps needed The travel and hospitality industry depends on a complex network of interactions between travelers, consolidators, suppliers, maintenance providers, call centers, web services, and management services. To support this ecosystem, companies need a modern hospitality database that can manage large volumes of interactions in real time. Couple that with look-to-book ratios doubling annually to a staggering 1000:1 in the past decade, and it becomes nearly impossible to support such an ecosystem with existing transactional and analytical systems. - ### Data modeling complexity Inefficient data modeling in a hospitality industry database can result in difficulties in data retrieval and analysis, directly affecting user experience. - ### Data consistency and transaction management Inconsistent data within a travel database can lead to errors in product availability or pricing, impacting customer experience and order fulfillment. - ### Real-time data processing and latency Delays in real-time processing across a hospitality database can affect personalized recommendations, marketing campaigns, and content delivery. WHY COUCHBASE ### Why Couchbase NoSQL DBaaS for travel & hospitality Key features for why travel and hospitality customers choose Couchbase’s travel database solutions for their mission-critical applications. With [Couchbase](https://www.couchbase.com), organizations gain a modern hospitality database designed for scalability, real-time performance, and always-on customer experiences. ### Availability and disaster recovery Couchbase provides built-in high availability and flexible replication capabilities that supports disaster recovery. [Explore disaster recovery](https://www.couchbase.com/products/xdcr/) ### Integrated mobile capabilities [Couchbase Mobile](https://www.couchbase.com/products/mobile/) extends apps from the cloud to the edge with an embedded NoSQL database and a web gateway for data sync. [Extend your mobile platform](https://www.couchbase.com/products/mobile/) ### Easier, more affordable scalability Couchbase’s network-centric architecture allows the database to be easily extended while maintaining performance at scale. [Get the details on scalability](https://www.couchbase.com/resources/concepts/database-scalability/) ### Better performance Couchbase’s [in-memory and distributed architecture](https://www.couchbase.com/developers/architecture/) consistently delivers the sub-millisecond responsiveness that users need. [Read NoSQL comparison](https://www.couchbase.com/nosql-database-cloud-comparison/) ### Lower costs, faster time to market Couchbase drives the flexibility and increased operational efficiency you need to keep up with constantly changing data. [Get full-text search](https://www.couchbase.com/products/full-text-search/) ### Enable operational analytics Unlock the power of real-time insights with Couchbase Analytics, the only JSON-native database for operational analytics and real-time write-back for smarter applications. [Optimize your analytics](https://www.couchbase.com/products/analytics/) ### Use Capella for Free Today Try some sample code, explore tools, and play with free datasets. [Try Free](https://cloud.couchbase.com/) CUSTOMERS ### Customer testimonials related to travel & hospitality  -  -  -    > “What we value a lot is that Couchbase was able to embrace our vision to the cloud, and the fact that we wanted to operate data stores directly on PaaS.” > **Vincent Bersin**, Unit Manager, NoSQL Solutions, Amadeus 20 million operations per second <2.5 ms response times [Read Customer Story](https://www.couchbase.com/customers/amadeus/) [See all stories](https://www.couchbase.com/customers/)  > “We said, 'Wouldn't it be nice to have a data store where we could go from the Java object to the database and back without lots of overhead?' Well, this is it.” > **Thomas Vidnovic**, Solutions Architect, Marriott 4000 transactions per second 30+ million documents [Read Customer Story](https://www.couchbase.com/customers/marriott/) [See all stories](https://www.couchbase.com/customers/)  > “Couchbase provides a seamless customer experience, which you can’t put a price on. We have no downtime and the performance is very good.” > **Rasheed Kazmi**, IT Delivery Manager, United Airlines 1.5+ million flights operated per year [Read Customer Story](https://www.couchbase.com/customers/united-airlines/) [See all stories](https://www.couchbase.com/customers/) ### Explore related resources -  WHITEPAPER #### How travel and hospitality companies are transforming their customer experience [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Travel_Hospitality_WP.pdf) -  CASE STUDY #### Amadeus-NoSQL customer success and case study [Read the customer story](https://www.couchbase.com/customers/amadeus/) -  WHITEPAPER #### Altoros benchmark: Compare Couchbase Capella and MongoDB™Atlas [Get the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/2023-Altoros-NoSQL-Dbaas-Performance-Capella-Atlas-Dynamo-Redis.pdf) [See All Resources](https://www.couchbase.com/resources/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Why NoSQL page URL: https://www.couchbase.com/resources/why-nosql/ ## NoSQL Explained: What It Is, How It Works & Why It Matters NoSQL databases offer scalability, flexibility, and high performance for modern applications. They handle unstructured data, support horizontal scaling, and eliminate complex ORM layers. Ideal for AI, big data, and real-time analytics, NoSQL enables agility and faster development. [Try Free](https://cloud.couchbase.com/sign-up) [Learn more](https://www.couchbase.com/products/capella/)  ### Overview: NoSQL Structure & Key Concepts To better understand how NoSQL databases work, this page covers: - What is a NoSQL database? - What is the difference between SQL and NoSQL? - Types of NoSQL databases - Why use NoSQL? - NoSQL tutorial - Why relational databases fall short - Conclusion ### What is a NoSQL database? A NoSQL database, short for “not only SQL (Structured Query Language),” is a non-relational database designed to handle diverse and flexible data structures. The NoSQL definition refers to databases that support multiple models—including document, graph, key-value, wide-column, and vector stores—offering greater scalability and adaptability compared to traditional SQL databases, which rely on structured tables and fixed schemas. The meaning of NoSQL has evolved with advancements in CPUs, RAM, cloud computing, and AI interactions, enabling modern databases to efficiently manage large, real-time datasets. By prioritizing [horizontal scaling](https://www.couchbase.com/resources/concepts/database-scalability/) and performance, NoSQL databases ensure seamless data distribution across multiple nodes, making them the preferred choice for AI, big data, and real-time analytics, where traditional databases often struggle to keep up. > **SUMMARY**NoSQL refers to databases that store data in flexible formats using models such as documents, key-value stores, and vector stores. Their scalability and performance make them ideal for modern applications that require real-time access and handle large dynamic workloads. ### What is the difference between SQL and NoSQL? SQL and NoSQL databases [differ in how they store and query data](https://www.couchbase.com/blog/relational-vs-non-relational-database/). SQL databases rely on tables with columns and rows to retrieve and write structured data, while NoSQL databases use flexible data models better suited for unstructured and semi-structured data. [SQL](https://en.wikipedia.org/wiki/SQL), first introduced in the 1970s, is now used by developers and data analysts worldwide to find and report on data stored in relational systems. SQL databases are ideal for applications that require data integrity and use structured relationships and standardized queries (e.g., enterprise resource planning software). Although [NoSQL](https://en.wikipedia.org/wiki/NoSQL) has been around since the 1960s, the term was first coined in the early 2000s as it became crucial for developers to use databases capable of storing and retrieving data for real-time applications. It’s worth noting that SQL has been expanding to support NoSQL access patterns. For example, many relational databases now support JSON (JavaScript Object Notation) as a data type. Some databases have even extended SQL to directly query JSON structures, including Couchbase, which supports SQL++ (SQL for JSON). > **SUMMARY**The difference between SQL and NoSQL databases lies in their structure and use cases. SQL databases use tables, making them ideal for applications that require a rigid structure and normalized data. In contrast, NoSQL databases use flexible models, making them better suited for handling unstructured and semi-structured data while enabling real-time access. ### Types of NoSQL databases These are the most popular types of NoSQL database access patterns: - [**Key-value stores**](https://www.couchbase.com/resources/concepts/key-value-database/) group associated data in independent tables where records are identified by unique keys for easy retrieval. They have just enough structure to mirror the value of relational databases while adding the performance and accessibility benefits of a NoSQL data access structure. Key-value data is easily stored in a cache where frequently accessed data is kept in memory for fast reads. Writes, updates, and new read requests are programmatically routed to persistent storage. Key-value stores prioritize atomic access speeds above consistency, isolation, and durability. - **Document databases** primarily store information as logical documents, including JSON documents. For example, these systems can also store XML documents or binary objects. Due to the flexible nature of the format and the degree of control it provides developers, document databases are preferred when building data-driven applications. - **Wide-column and columnar databases** store data by [columns rather than rows](https://www.couchbase.com/blog/columnar-store-vs-row-store/), which optimizes query performance for analytical workloads and large-scale data processing. Like key-value stores, wide-column databases have some basic NoSQL structure while preserving flexibility, data handling, and aggregation abilities. - **Search databases** allow users to query semi-structured and unstructured data such as web pages, documents, maps, JSON, and XML documents. They use specialized inverted indexes to locate keywords within bodies of text to find relevant data, similar to “googling” something online. - **Graph databases** use graph structures like nodes, edges, and properties to define the relationships between stored data elements. Graph databases are useful for identifying relationship patterns in [unstructured](https://www.couchbase.com/resources/concepts/unstructured-data/) and [semi-structured](https://www.couchbase.com/resources/concepts/semi-structured-data/) information, creating social networks, parts assemblies, organizational structures, and ontologies. Graph databases are heavily used in recommendation engines, fraud pattern recognition, predictive AI functions, and linking social networks. - **Time series databases** allow users to track data changes over time and detect anomalies in stock price charts, machine logs, health monitors, and alert systems. Because time series data changes rapidly, these databases generate massive amounts of information, potentially introducing scaling issues. - **[Vector databases](https://www.couchbase.com/blog/vector-databases/)** help improve the accuracy of generative AI models by providing hints (vectors) that [help them find the “correct” answers](https://www.couchbase.com/blog/embedding-models/) within their training data. Vector databases operate within retrieval-augmented generation (RAG) processes to store vector embeddings that help reduce generative AI hallucinations and maintain model progress. > **SUMMARY**Popular NoSQL data access patterns include key-value stores, document databases, wide-column and columnar databases, search databases, graph databases, time series databases, and vector databases. These NoSQL types each have unique characteristics, such as scalability, schema flexibility, and query efficiency. You should explore them in depth to decide which NoSQL database to use. ### Why use NoSQL? Enterprises favor NoSQL databases for their ability to handle large volumes of diverse and growing data. Specific advantages of NoSQL databases include: - **Scalability:** NoSQL databases scale horizontally by distributing data across multiple servers, making them ideal for large workloads. - **Flexibility:** Unlike relational databases, NoSQL allows schemaless data storage, making it easier to store and manage unstructured or semi-structured data. - **High performance:** Optimized for fast reads and writes, NoSQL databases reduce query complexity and improve response times for real-time applications. - **Various data models:** NoSQL databases favor key-value, document, wide-column, search, and time series data models, making them ideal for multiple use cases. - **Big data and real-time processing:** NoSQL is designed to handle massive amounts of data, making it ideal for [big data analytics](https://www.couchbase.com/resources/concepts/what-is-big-data-analytics/), IoT, and caching and session management. - **Cloud and distributed computing:** NoSQL databases work well in cloud environments by ensuring high availability and fault tolerance across distributed systems. - **Easier development and iteration:** With NoSQL, developers can leverage existing SQL skills and use a database that integrates with familiar tools, [integrated development environments (IDEs)](https://www.couchbase.com/resources/concepts/development-environment/), and frameworks. Couchbase’s multipurpose NoSQL database is especially well suited for AI applications because it offers: **1. High performance and low latency** - **Memory-first architecture:** Uses a distributed memory-first design for fast reads and writes, reducing AI model inference latency. - **Sub-millisecond response times:** Ensures real-time data access, which is crucial for use cases like [recommendation engines](https://www.couchbase.com/use-cases/smart-personalization/), fraud detection, and predictive analytics. **2. Scalability and distributed architecture** - **Multi-dimensional scaling:** Can scale horizontally or vertically to handle massive AI datasets and growing workloads. - **Cross data center replication (XDCR):** Supports multi-region and multicloud AI deployments with high availability. **3. Multi-model and flexible data storage** - **JSON-based NoSQL database:** Stores unstructured and semi-structured data, which is essential for AI applications processing diverse datasets. - **Support for vector search:** Helps developers build apps using vector search and integrates with [LangChain](https://www.couchbase.com/developers/integrations/langchain/) and LlamaIndex. **4. Built-in AI and analytics capabilities** - **SQL for JSON (SQL++):** SQL-like querying with indexing, full-text search, and analytics for AI model training and inferencing. - **Eventing and stream processing:** Enables [real-time AI insights](https://www.couchbase.com/use-cases/real-time-analytics/) using built-in functions and event-driven architecture. - **Integration with AI/ML frameworks:** Works with TensorFlow, PyTorch, and Apache Spark for AI model training and deployment. **5. Multicloud and edge AI deployment** - **Multicloud environment:** Runs on Amazon Web Services (AWS), Microsoft Azure, and Google Cloud, so developers can develop and deploy AI applications to the cloud of their choice. - **Edge computing support:** Ideal for real-time AI applications on mobile and IoT devices, reducing cloud dependency and improving response times. **6. Security and compliance** - **Enterprise-grade security:** Provides built-in encryption, role-based access control (RBAC), and compliance with regulations like GDPR, HIPAA, and SOC 2. - **Data isolation and governance:** Supports AI-driven compliance monitoring and fraud detection. **7. Cost efficiency** - **High performance at a lower cost:** Reduces cloud infrastructure costs by efficiently managing resources and minimizing data transfer. - **Multimodal database:** Allows developers to store and query multiple data types, reducing the need for additional databases and saving on potential integration costs, licensing fees, and cloud spend. Specific use cases for AI applications with Couchbase include: - **Personalized recommendations:** E-commerce and streaming services - **Fraud detection and risk analysis:** Banking and cybersecurity - **Chatbots and [agentic AI](https://www.couchbase.com/blog/agentic-ai/):** Customer support and virtual assistants - **IoT and [edge AI](https://www.couchbase.com/blog/edge-ai/):** Smart devices and autonomous systems > **SUMMARY**Enterprises favor NoSQL databases for their flexibility, scalability, and high performance in handling large volumes of diverse and growing data. Additionally, NoSQL databases use horizontal scaling, distributing data across multiple servers to maintain performance as workloads grow. These capabilities make them well suited for AI applications, IoT systems, adaptive field services, and caching and session management. ### Global 2000 enterprises are rapidly embracing NoSQL databases to power their mission-critical applications: -   > “We found that the replication technology across data centers for Couchbase was superior, especially for large workloads.” > **Claus Moldt,** CIO, FICO <1ms response times 24x365 application uptime [Read Customer Story](https://www.couchbase.com/customers/fico/) [See all stories](https://www.couchbase.com/customers/) -   > “With less than half the servers, we can increase performance and gain a much better scalable architecture.” > **Amir Ish-Shalom,** Sr. Director of Operations, Viber 15B call and message events/day 60% reduction in total servers [Read Customer Story](https://www.couchbase.com/customers/viber/) [See all stories](https://www.couchbase.com/customers/) -   > “Couchbase is a highly scalable distributed data store that plays a critical role in our caching systems.” > **Michael Kehoe,** Sr. Staff Site Reliability Engineer, LinkedIn 10M+ queries per second <4ms latency for 2.5+ billion items [Read Customer Story](https://www.couchbase.com/customers/linkedin/) [See all stories](https://www.couchbase.com/customers/) -   > “Enterprise-class boxes cost lots of money. We can scale and be highly available with commodity hardware.” > **Thomas Vidnovic,** Solutions Architect, Marriott International 4K transactions per second 30M+ documents [Read Customer Story](https://www.couchbase.com/customers/marriott/) [See all stories](https://www.couchbase.com/customers/) ### NoSQL tutorial How does NoSQL compare to relational databases? Let’s take a closer look. The following tutorial illustrates a NoSQL application used for managing resumes. It interacts with resumes as an object (i.e., the user object), contains an array for skills, and has a collection for positions. Alternatively, writing a resume to a relational database requires the application to “shred” (normalize) the user object. Storing this resume would require the application to insert six rows into three tables, as illustrated in **Figure 1**.  And, reading this profile would require the application to read six rows from three tables, as illustrated in **Figure 2**.  JSON not only eliminates the object-relational impedance mismatch but also the overhead of object-relational mapping (ORM) frameworks. It simplifies application development because objects can be read and written without normalizing them (i.e., a single object can be read or written as a single document), as illustrated in **Figure 3**.  #### What about querying and SQL? Some may argue that querying NoSQL databases is tougher, but this is a common misconception. The inherent flexibility of document-oriented NoSQL databases allows them to handle structured and unstructured data equally well, and new tools allow for faster querying than ever before. Couchbase supports [SQL++](https://www.couchbase.com/products/n1ql/), which enables developers to leverage the power of SQL and the flexibility of JSON. It not only supports standard SELECT / FROM / WHERE statements but also aggregation (GROUP BY), sorting (SORT BY), joins (LEFT OUTER / INNER), and querying nested arrays and collections. Additionally, query performance can be improved with composite, partial, and covering indexes. SQL - SQL - SQL++ SQLSQL++ SELECT RTRIM(p.FirstName) + ' ' + LTRIM(p.LastName) AS Name, d.City FROM AdventureWorks2025.Person.Person AS p INNER JOIN AdventureWorks2025.HumanResources.Employee e ON p.BusinessEntityID = e.BusinessEntityID INNER JOIN (SELECT bea.BusinessEntityID, a.City FROM AdventureWorks2025.Person.Address AS a INNER JOIN AdventureWorks2025.Person.BusinessEntityAddress AS bea ON a.AddressID = bea.AddressID) AS d ON p.BusinessEntityID = d.BusinessEntityID ORDER BY p.LastName, p.FirstName; SELECT RTRIM(p.FirstName) || ' ' || LTRIM(p.LastName) AS Name, d.City FROM AdventureWorks2025.Person.Person AS p INNER JOIN AdventureWorks2025.HumanResources.Employee e ON p.BusinessEntityID = e.BusinessEntityID INNER JOIN (SELECT bea.BusinessEntityID, a.City FROM AdventureWorks2025.Person.Address AS a INNER JOIN AdventureWorks2025.Person.BusinessEntityAddress AS bea ON a.AddressID = bea.AddressID) AS d ON p.BusinessEntityID = d.BusinessEntityID ORDER BY p.LastName, p.FirstName; > **SUMMARY**NoSQL databases store data in flexible JSON documents, eliminating the need for complex object-relational mapping (ORM) and making it easier to manage structured and unstructured data. This approach simplifies application development by storing and retrieving objects as a single document rather than splitting them into multiple tables. Couchbase further enhances querying capabilities with SQL++, which supports familiar SQL syntax. ### Why relational databases fall short Relational database management systems were born in the era of mainframes and business applications – long before the internet, the cloud, big data, mobile, artificial intelligence, and today’s massively interactive enterprises. These databases were engineered to run on a single server – the bigger the better, and their design was intended to optimize the usage of scarce resources for storage, RAM, and processing. The only way to increase the capacity of these databases was to upgrade the servers (processors, memory, and storage) to scale up. Over the decades, most of their original design restrictions, including normalization, strong data typing, and referential integrity, have been eased or eliminated. NoSQL database management systems emerged due to the exponential growth of the internet and the rise of web applications. Google released the [Bigtable research paper](https://static.googleusercontent.com/media/research.google.com/en//archive/bigtable-osdi06.pdf) in 2006, and Amazon released the [Dynamo research paper](https://www.allthingsdistributed.com/2007/10/amazons_dynamo.html) in 2007 – these papers detailed how the two companies designed their databases to meet the evolving needs of enterprises. Ultimately, modern databases focused on **developing with agility**, **meeting changing requirements**, and **eliminating data transformation**. > **SUMMARY**Relational databases were originally designed for single-server environments to optimize limited resources, but as data needs grew, they faced scalability challenges. Driven by the rise of the internet and web applications, NoSQL databases emerged to address these limitations, focusing on agility, scalability, and reducing data transformation complexities. ### Conclusion So, what are NoSQL databases used for and why do they matter? As enterprises shift to artificial intelligence – enabled by cloud, mobile, social media, machine learning, and [AI technologies](https://www.couchbase.com/blog/generative-ai-development/) – developers and operations teams must build and maintain web, mobile, and IoT applications faster and at greater scale. Flexible, high-performance NoSQL is increasingly the database technology they choose. Thousands of [Global 2000 enterprise](https://www.forbes.com/lists/global2000/) developers and millions of developers working in smaller businesses and startups have adopted NoSQL. For many, the use of NoSQL started with a cache, proof of concept, or a small application, then expanded to targeted mission-critical applications before becoming the foundation for all application development. With NoSQL databases, enterprises can develop with greater agility, operate at any scale, and deliver the performance and availability required to meet the demands of digital economy businesses. ### Explore Related NoSQL Database Resources Learn more about why NoSQL benefits developers and architects working on applications that require diverse data types, and compare Couchbase to other NoSQL data platforms. -  Whitepaper #### Why NoSQL databases? A developer's guide [Read the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Why-NoSQL-Databases-Developers-Guide-Ebook.pdf) -  Webpage #### NoSQL cloud database comparison [Compare cloud databases](https://www.couchbase.com/nosql-database-cloud-comparison/) -  Whitepaper #### Why NoSQL databases for AI-powered apps? [Read the whitepaper](https://info.couchbase.com/rs/302-GJY-034/images/Why_NoSQL_Architect_Guide_Whitepaper.pdf) [See All Resources](https://www.couchbase.com/resources/) ### Looking for additional NoSQL training? Learn how to develop scalable, high-performance applications using NoSQL data. [Learn More](https://learn.couchbase.com/store) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) --- ### Why Move CE-to-Capella URL: https://www.couchbase.com/why-move-ce-to-capella/ ## Why Upgrade From Community Edition to Couchbase Capella™? Our fully managed Capella DBaaS lowers your costs, enhances capabilities, improves scalability and performance, and provides live support. [Use Free](https://www.couchbase.com/products/capella) Watch an overview  Product ### Capella brings you the latest updates of Couchbase Enterprise as a service. [Start Here](https://www.couchbase.com/downloads/) ### Lower total cost of ownership Even though CE’s license is free, Capella drives down your TCO by reducing technology cloud costs and eliminating many of your operational and team costs. - ###### CHALLENGE #1 ### Operational costs Capella takes over your scaling tasks, upgrade processes, failover and backup management, and monitoring. - ###### CHALLENGE #2 ### Team costs Your team doesn’t need to worry about DevOps, best practices, or managing day-to-day operations. - ###### CHALLENGE #3 ### Technology costs You can significantly reduce cloud instances, storage, networking, and security and monitoring tools. ### Capella gives you the power of Enterprise Edition as a service with more capabilities, better performance, lower risk, and less management. ### Reduce risk Increase high availability and disaster recovery, improve scalability, and get live access to Support team experts. ### Lower TCO Reduce compute, storage, and networking costs while eliminating many operational and management costs. ### Simplify management Automate time-consuming tasks and free up developer resources for key projects. ### Support modernization Get the versatility and performance of NoSQL, a cloud-first design, and mobile syncing app services. ### Next steps Ready to upgrade to Capella? Simplify your process for a smooth migration. ### Option 1: Talk to our team We’ll ensure the fastest, easiest, and most successful migration path. We also have promotional offers like your first month free. [Contact the team](https://info.couchbase.com/CE-to-Capella-Contact.html) ### Option 2: Do it yourself Use our migration guide for detailed, yet easy to follow, steps and tips. If you have any questions, we’re here to help. [Get the guide](https://www.couchbase.com/blog/how-to-migrate-from-couchbase-server-to-couchbase-capella/) ### Learn more Find out more about both options and let us walk you through our DIY guide. Watch now ### Compare Capella to top DBaaS competitors See how our award-winning DBaaS stacks up against MongoDB™ Atlas and DynamoDB. [Get The Facts](https://www.couchbase.com/nosql-database-cloud-comparison/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ## Pricing & Getting Started ### Pricing URL: https://www.couchbase.com/pricing/ ## Pricing Flexible payment options include credit card, cloud marketplace, and prepaid plans. ### Plans & Pricing CAPELLA - CAPELLA - SERVER - MOBILE CAPELLASERVERMOBILE  A faster, better DBaaS for transactions, search, and edge applications Buy now: [Couchbase](https://www.couchbase.com/contact/) or [AWS](https://aws.amazon.com/marketplace/pp/prodview-xrhx5zgue5c26), [GCP](https://console.cloud.google.com/marketplace/product/couchbase-public/couchbase-capella-database-as-a-service?pli=1), [Azure](https://azuremarketplace.microsoft.com/en/marketplace/apps/couchbase.couchbase_capella_dbaas?tab=Overview). ### Free [Use Capella for free](https://cloud.couchbase.com/sign-up) #### Free capabilities - SQL++ (Capella iQ) & key value - Search (vector, FTS, geo,...) - Mobile App Services - RBAC; scopes & collections - 1 node - 8GB #### Support - Forum support [Start for Free](https://cloud.couchbase.com/sign-up) ### Basic from $0.15/hr per node View detailed pricing #### Basic capabilities - SQL++, search, and indexing - RBAC; scopes & collections - Single-cluster availability zone - 1-node minimum - Cross data center replication (XDCR) - 24-hour backup interval - Analytics, Eventing - Billion-scale vector search with flexible indexing #### Support - Forum support - 99.5% uptime SLA (multi-node clusters) Request a Quote ### Developer Pro from $0.35/hr per node View detailed pricing #### Basic capabilities, plus - 1-node minimum - Multiple cluster availability zones (3 nodes) - Up to 1-hour backup interval #### Support - 8-hour response, 24x7* - 99.99% uptime SLA (multi-node clusters) Request a Quote ### Enterprise from $0.49/hr per node View detailed pricing #### Basic capabilities, plus - 3-node cluster minimum - Multiple cluster availability zones - Up to 1-hour backup interval - Cluster & App Services auditing - Customer-managed encryption keys (KMIP) #### Support - 30-minute response time, 24x7* - 99.99% uptime SLA Request a Quote  * P1 & P2 cases receive 24x7 support; P3 & P4 receive Mon-Fri business hour support. For more details see: [Capella support policy](https://www.couchbase.com/support-policy/cloud/). ### Capella AI Data Plane **Extend Capella with one governed data layer for production AI agents – memory, secure data access and governance. Extend Capella for Gen-AI applications, automating RAG workflows, model deployment, and agent management.** Buy now: [Couchbase](https://www.couchbase.com/contact/) or [AWS](https://aws.amazon.com/marketplace/pp/prodview-xrhx5zgue5c26) ### Developer Pro #### Core capabilities - Agent Catalog access - Data Processing Services  - Vectorization Service - AI Functions - RBAC #### Support - 8-hour response, 24x7* Request a Quote ### Enterprise from $0.86/hr per node #### Core capabilities - Model Service with NVIDIA's layered AI security - Audit logs #### Support - 30-minute response, 24x7* - 99.99% uptime SLA Request a Quote  * P1 & P2 cases receive 24x7 support; P3 & P4 receive Mon-Fri business hour support. For more details see: [Capella support policy](https://www.couchbase.com/support-policy/cloud/). ### Capella Analytics **Real-time JSON-native analytics,** **zero ETL, and operational write-back.** Buy now: [Couchbase](https://www.couchbase.com/contact/) or [AWS](https://aws.amazon.com/marketplace/pp/prodview-xrhx5zgue5c26), [GCP](https://console.cloud.google.com/marketplace/product/couchbase-public/couchbase-capella-database-as-a-service?pli=1), [Azure](https://marketplace.microsoft.com/en-us/product/saas/couchbase.couchbase_capella_dbaas) ### Developer Pro from $0.61/hr per node View detailed pricing #### Core capabilities - Standard and memory-optimized compute - Storage: Up to 1TB  - Backups: Daily, 7-day retention - RBAC access - Monitoring & reporting - Prod: 2/4/8/16/32 nodes (One/Multi AZ) - Dev/Test: 1 node (One AZ) #### Support - 8-hour response, 24x7* - 99.99% uptime SLA Request a Quote ### Enterprise from $0.86/hr per node View detailed pricing #### Core capabilities - Standard and memory-optimized compute - Storage: Unlimited  - Backups: Up to 1 hour, 30-day retention - RBAC access - Monitoring & reporting - Prod: 2/4/8/16/32 nodes (One/Multi AZ) #### Support - 30-minute response, 24x7* - 99.99% uptime SLA Request a Quote  * P1 & P2 cases receive 24x7 support; P3 & P4 receive Mon-Fri business hour support. For more details see: [Capella support policy](https://www.couchbase.com/support-policy/cloud/). ### Lower TCO with Couchbase 53% of customers realized a >50% reduction in their total cost of ownership [Get Paper](https://info.couchbase.com/rs/302-GJY-034/images/1951%20-%20TCO%20Brief%20-%20Achieve%20High-Performance%20AI%20Applications%20and%20Lower%20TCO%20With%20Couchbase.pdf?version=0) ### Couchbase Enterprise **Enterprise clusters run in your cloud** from $0.66/hr per node via cloud marketplaces - Full-featured Couchbase Server 8 - SQL++ for JSON documents - Natural language query with SQL++ for developers - Billion-scale vector search with 3 index types - Cross data center replication (XDCR) - Search and indexing - Eventing services - Support for scopes & collections - Backup and recovery service - Advanced security (RBAC, auditing, encryption at rest, KMIP) - Advanced operations (dynamic topology, auto-failover) - Silver or Gold-level support - Professional Services available Request Pricing ### Enterprise Analytics **Real-time operational analytics for JSON** from $0.67/hr per node via cloud marketplaces - Memory and compute separation - Zero ETL for JSON - Multi-source ingestion - Operational write-back - Lightning-fast analytics - RBAC access - Silver or Gold-level support - Professional Services available Request Pricing ### Couchbase Mobile **Embedded, offline-first NoSQL database with native sync** - Sync Gateway license - Couchbase Lite - No data syncing fees - Offline-first design - Peer-to-peer syncing - SQL++ and full-text search (FTS) - Global mobile sync from any data center - Vector search - Audit logging - Indexing, eventing, and analytics - Backup and recovery - Silver or Gold-level support - Professional Services available Request Pricing ### Pricing FAQ Get answers to questions about plans and pricing for Couchbase Capella, Server, and Mobile subscriptions. #### How do Capella and Server pricing differ?+ Capella uses a consumption-based model in which teams are charged per node per hour. Server follows a traditional subscription model based on the total number of nodes used in production. #### What are the available Couchbase pricing tiers?+ Couchbase offers Free, Basic, Developer Pro, and Enterprise tiers. Each tier provides different levels of performance, features, and support. #### How does the Capella credit system work?+ Teams purchase credits to cover the varying costs of Data, Query, and Search services. This allows you to scale resources up or down dynamically while only drawing from your pre-paid credit balance. #### What is included in the Capella free tier?+ The Capella free tier offers a fully managed NoSQL DBaaS with credits, sample data, SQL++ queries, search, mobile sync, and a small cluster (≈1 node, ~8GB) for prototyping – no credit card required. #### Does node size affect the hourly cost?+ Yes. Pricing scales based on the vCPU and RAM allocated to each node. Larger instance types consume more credits per hour to account for the increased compute and memory capacity. ### Have more questions about pricing? Talk to us about pricing and subscription options. #### Thank You for Your Submission. A Couchbase representative will be in touch with you shortly. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com/contact/) #### Couchbase Capella Pricing AWS - AWS - GCP - AZURE AWSGCPAZURE Node CountvCPU/NodeRAM/NodeStorage/NodeCredits/hrBasic $/hrDev Pro $/hrEnterprise $/hr128500.15$0.15$0.19N/A1416500.29$0.29$0.37N/A3416800.98$0.98$1.23$1.7238321602.33$2.33$2.92$4.0838643203.68$3.68$4.60$6.44316643204.8$4.80$6.00$8.403161286407.3$7.30$9.13$12.783321286409.55$9.55$11.94$16.71332256128014.33$14.33$17.92$25.08364256128018.85$18.85$23.57$32.99348384192019.72$19.72$24.65$34.51 **AWS N. Virginia (us-east-1) region, (pricing may vary by region)** **Data Transfer Fees** For most customers, data transfer fees will be less than 10 percent of their bill, but will vary based on usage. **Backup Services** Capella backups are configured by the customer and then fully managed. Backup schedules are set at the bucket (database) level and securely archived. Restores can be performed at the bucket or collection level. Backup costs $0.07/GB per month (in the N. Virginia region). Backup charges will vary based on data volume, backup frequency, and retention. Additionally, Capella also offers Cloud Provider Snapshots for cluster level backups, at a cost of 0.14/GB credits per month. Snapshot charges will vary based on the data volume, backup frequency, and retention. Node CountvCPU/NodeRAM/NodeStorage/NodeCredits/hrBasic $/hrDev Pro $/hrEnterprise $/hr128500.17$0.17$0.22N/A1416500.3$0.30$0.38N/A3416800.83$0.83$1.04$1.4638321601.61$1.61$2.02$2.8338643202.52$2.52$3.15$4.41316643203.17$3.17$3.97$5.553161286404.98$4.98$6.23$8.723321286406.29$6.29$7.87$11.0133225612809.90$9.90$12.38$17.33364256128012.52$12.52$15.65$21.91348384192014.82$14.82$18.53$25.94 **GCP Iowa (US-Central) region, (pricing may vary by region)** **Data Transfer Fees ** For most customers, data transfer fees will be less than 10 percent of their bill, but will vary based on usage. **Backup Services** Capella backups are configured by the customer and then fully managed. Backup schedules are set at the bucket level and securely archived. Restores can be performed at the bucket or collection level. Backup costs $0.06/GB credits per month (in the N. Virginia region) Backup charges will vary based on data volume, backup frequency, and retention. Additionally, Capella also offers Cloud Provider Snapshots for cluster level backups, at a cost of 0.14/GB credits per month. Snapshot charges will vary based on the data volume, backup frequency, and retention. Node CountvCPU/NodeRAM/NodeStorage/NodeCredits/hrBasic $/hrDev Pro $/hrEnterprise $/hr128500.23$0.23$0.29N/A1416500.39$0.39$0.49N/A34161281.15$1.15$1.44$2.0238322562.23$2.23$2.79$3.9038645123.40$3.40$4.25$5.95316645124.37$4.37$5.47$7.6531612810246.64$6.64$8.30$11.6133212810248.60$8.60$10.75$15.04332256204813.11$13.11$16.39$22.94364256204817.05$17.05$21.31$29.84348384204817.85$17.85$22.32$31.24 **Azure Virginia (East US) region, (pricing may vary by region)** **Data Transfer Fees** For most customers, data transfer fees will be less than 10 percent of their bill, but will vary based on usage. **Backup Services** Capella backups are configured by the customer and then fully managed. Backup schedules are set at the bucket level and securely archived. Restores can be performed at the bucket or collection level. Backup costs $0.06/GB credits per month (in the N. Virginia region) Backup charges will vary based on data volume, backup frequency, and retention. Additionally, Capella also offers Cloud Provider Snapshots for cluster level backups, at a cost of 0.14/GB credits per month. Snapshot charges will vary based on the data volume, backup frequency, and retention. #### Capella Analytics pricing ANALYTICS AWS - ANALYTICS AWS - ANALYTICS GCP - ANALYTICS AZURE ANALYTICS AWSANALYTICS GCPANALYTICS AZURE Node CountvCPU/NodeRAM/NodeCredits/hrBasic $/hrDev Pro $/hrEnterprise $/hr14320.49N/A$0.61N/A18320.76N/A$0.95N/A18640.96N/A$1.20N/A116641.51N/A$1.89N/A1161281.92N/A$2.40N/A24320.98N/A$1.23$1.7228321.52N/A$1.90$2.6628641.92N/A$2.40$3.36216643.02N/A$3.78$5.292161283.84N/A$4.80$6.72MeasurementServiceCreditsBasic $Dev Pro $Enterprise $Storage, Backup & RestoreGB/MonthPrimary0.07N/A$0.09$0.12Storage, Backup & RestoreGB/MonthBackup0.14N/A$0.18$0.25Storage, Backup & RestoreGB RestoredRestore0.06N/A$0.08$0.11 **AWS N. Virginia (us-east-1) region, (pricing may vary by region)** **Data Transfer Fees** For most customers, data transfer fees will be less than 10% of their bill, but will vary based on usage. **Storage and Backup Services** Capella Analytics primary storage is charged at a rate of .07/GB credits per month (in the N.Virginia region). Backups are configured by the customer and then fully managed. Backup charges will vary based on data volume, backup frequency, and retention at a rate of 0.14/GB credits per month. Restores cost .06/GB credits based on the amount of data restored. Node CountvCPU/NodeRAM/NodeCredits/hrBasic $/hrDev Pro $/hrEnterprise $/hr14320.49N/A$0.62N/A18320.77N/A$0.97N/A18640.96N/A$1.20N/A116641.53N/A$1.92N/A1161281.91N/A$2.39N/A24320.98N/A$1.23$1.7228321.54N/A$1.93$2.7028641.93N/A$2.42$3.38216643.06N/A$3.83$5.362161283.83N/A$4.79$6.71MeasurementServiceCreditsBasic $Dev Pro $Enterprise $Storage, Backup & RestoreGB/MonthPrimary0.06N/A$0.08$0.11Storage, Backup & RestoreGB/MonthBackup0.14N/A$0.18$0.25Storage, Backup & RestoreGB RestoredRestoreN/AN/AN/AN/A **GCP S. Carolina (us-east1) region (pricing may vary by region)** **Data Transfer Fees** For most customers, data transfer fees will be less than 10% of their bill, but will vary based on usage. **Storage and Backup Services** Capella Analytics primary storage is charged at a rate of .06/GB credits per month (in the S. Carolina region). Backups are configured by the customer and then fully managed. Backup charges will vary based on data volume, backup frequency, and retention at a rate of 0.14/GB credits per month. Node CountvCPU/NodeRAM/NodeCredits/hrBasic $/hrDev Pro $/hrEnterprise $/hr14320.48N/A$0.60N/A18320.74N/A$0.93N/A18640.93N/A$1.17N/A116641.44N/A$1.80N/A1161281.83N/A$2.29N/A24320.96N/A$1.20$1.6828321.47N/A$1.84$2.5828641.86N/A$2.33$3.26216642.89N/A$3.62$5.062161283.67N/A$4.59$6.43MeasurementServiceCreditsBasic $Dev Pro $Enterprise $Storage, Backup & RestoreGB/MonthPrimary0.05N/A$0.07$0.09Storage, Backup & RestoreGB/MonthBackup0.14N/A$0.18$0.25Storage, Backup & RestoreGB RestoredRestoreN/AN/AN/AN/A Azure Virginia (East US 2) region (pricing may vary by region) **Data Transfer Fees** For most customers, data transfer fees will be less than 10 percent of their bill, but will vary based on usage. **Storage and Backup Services** Capella Analytics primary storage is charged at a rate of .06/GB credits per month (in the Virginia region). Backups are configured by the customer and then fully managed. Backup charges will vary based on data volume, backup frequency, and retention at a rate of 0.14/GB credits per month. --- ## Downloads ### Downloads URL: https://www.couchbase.com/downloads/ --- ## About & Contact ### Couchbase About URL: https://www.couchbase.com/about/ ## Couchbase. The Operational Data Platform for AI.® We're building a future where AI is seamlessly embedded in every critical application, and enterprises can innovate with confidence at global scale.  ### Business is 24/7 and global. Your data should be, too. There are endless ways to bring data to life. Couchbase helps you turn your database into the foundation for your next breakthrough, whether you’re scaling up, connecting cloud to edge, or awakening possibilities in AI.  ### Trusted by the world's largest companies - https://www.couchbase.com/customers/amadeus/ - https://www.couchbase.com/customers/bd/ - https://www.couchbase.com/customers/cisco/ - https://www.couchbase.com/customers/comcast/ - https://www.couchbase.com/customers/directv/ - https://www.couchbase.com/customers/dominos/ - https://www.couchbase.com/customers/fico/ - https://www.couchbase.com/customers/ge/ - https://www.couchbase.com/customers/pepsico/ - https://www.couchbase.com/customers/pge/ - https://www.couchbase.com/customers/quantic/ - https://www.couchbase.com/customers/viber/ - https://www.couchbase.com/customers/sky/ - https://www.couchbase.com/customers/tesco/ - https://www.couchbase.com/customers/tommy-hilfiger/ - https://www.couchbase.com/customers/turk-telekom/ - https://www.couchbase.com/customers/united-airlines/ - https://www.couchbase.com/blog/couchbase-customer-spotlight-series-ups/ - https://www.couchbase.com/customers/verizon/ - https://www.couchbase.com/customers/wallbid/ - https://www.couchbase.com/customers/wells-fargo/ ### Cloud. Mobile Edge. Offline. And Beyond. Couchbase is here to empower tomorrow’s businesses to succeed by bringing data to life in new ways. Here’s how we do that: #### We’re Built for the Critical Path+ Couchbase is architected for the applications businesses depend on most.  #### We’re Designed to Go Anywhere+ We offer effortless agility across cloud, hybrid, mobile edge, and whatever comes next.  #### We’re AI-Powered Since Day 1+ We were created to enable AI-powered decisions without sacrificing performance or trust.  [Discover Our Advantage](https://www.couchbase.com/why-couchbase/) ### Our Values Every single person at Couchbase is motivated by our customers’ success. We get to know our customers on a deeper level, and our passion is to solve their biggest challenges with personalized attention and world-class database platform solutions. Discover the values that shape who we are:  ### Be a Good Human, Always. Be authentic. Assume and act with positive intent, even in tough times. Eliminate bias, foster inclusion. Be your best self. Smile. ### Attack Hard Problems, Driven by Customer Outcomes. Be courageous and innovative. Satisfy unmet, underserved needs. Deliver technical excellence and honesty. Enable transformation. ### Act with Uncompromising Integrity, Period. Do the right thing, every time. Build trust with all constituents. Be honest and transparent. Do what you say. Be proactive. ### Play to Win, Together. Plan for success. Put in work, be proud of it. Balance confidence and humility. Never lose alone. Be a great teammate. Celebrate. ### Serve Your Family, As Defined by You. Put your family first. Let the company work for you in times of need. Help your family benefit through the company’s success. ### Make Tomorrow Better Than Today, Start Now. Have a bias for action. Execute with intensity and urgency. Know you have an impact. What we do matters. Enjoy the journey. ### Awards - https://www.developerweek.com/announcing-the-2025-devies-award-winners/ - https://www.cloud-awards.com/cloud-computing-awards/ - https://intellyx.com/2023/05/22/couchbase-wins-the-2023-digital-innovator-award-from-intellyx/ - https://www.greatplacetowork.co.uk/awards/uks-best-workplaces-in-tech/uks-best-workplaces-in-tech-2022/ - https://www.couchbase.com/press-releases/couchbase-named-one-of-the-best-workplaces-in-the-bay-area-in-2022-by-great-place-to-work-and-fortune-magazine/ - https://www.dbta.com/Editorial/Trends-and-Applications/DBTA-100-2022-The-Companies-That-Matter-Most-in-Data-153094.aspx - https://globeeawards.com/information-technology/winners/ - https://www.couchbase.com/blog/couchbase-trustradius-top-rated-awards-2022/ - https://www.couchbase.com/blog/couchbase-database-leader-spring-2022-g2-reports/ - https://www.couchbase.com/press-releases/couchbase-awarded-uks-best-workplaces-recognition/ - https://www.crn.com/rankings-and-lists/wotc2022-details.htm?w=89 - https://www.trustradius.com/products/couchbase/reviews - https://bizj.us/1qa0vc ### Locations Team Couchbase works from all over the world. Some work from home and those who work at an office do so from these locations: - ### San Jose – HQ 3155 Olsen Drive, Suite 150 San Jose, CA 95117 United States - ### Bangalore Prestige Poseidon 1st and 2nd Floor Municipal No. 139, Residency Road Bangalore - 560025 India - ### Japan Marunouchi 1-8-3 Chiyoda-ku, Tokyo Marunouchi Trust Tower Main Building 20th Floor - ### London #02-102, 51 Eastcheap, London EC3M 1DT, United Kingdom - ### Manchester #03-120 1 St Peter’s Square Manchester M2 3DE, United Kingdom - ### Paris 185 Avenue du Général de Gaulle Neuilly sur Seine Paris, France 92100 - ### Singapore #03-01 21 Collyer Quay Singapore 049320 ### Join Our World-Class Team Come join us and make tomorrow better than today. [Careers](https://www.couchbase.com/careers/) #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Get in touch Want to learn more about Couchbase offerings? Let us help. [Contact us](https://www.couchbase.com//contact/) --- ### Contact Us URL: https://www.couchbase.com/contact/ ## Get in Touch Complete the form and a Couchbase team member will follow up. #### Thank You for Your Submission. A Couchbase representative will be in touch with you shortly. ### Need help with something else? **Access Customer Support** Enterprise customer and need technical help? Visit our [support portal](https://support.couchbase.com/hc/en-us) to open a new ticket or find answers from our dedicated support team. **Engage with our Community** Connect with fellow developers and experts. Share insights, ask questions, and learn from the [Couchbase community](https://www.couchbase.com/developers/community/). **Training** Master Couchbase with our [comprehensive training courses](https://www.couchbase.com/academy/certification/). Build your skills with expert-led paths designed for every level. **Documentation** Read [technical documentation](https://docs.couchbase.com/home/index.html) to guide your development and implementation. ### FAQ Get quick answers to questions about Couchbase’s operational data platform for AI. #### How do I contact Couchbase sales?+ Fill out the contact form on this page and select Talk to Sales to reach our Solutions Engineering team directly. A Couchbase representative will follow up shortly. #### How do I get enterprise support from Couchbase?+ Enterprise customers can contact Couchbase Support directly through the support portal at [https://support.couchbase.com/hc/en-us](https://support.couchbase.com/hc/en-us). For new enterprise inquiries, fill out the contact form on this page and select Customer Support. #### How do I become a Couchbase partner?+ Fill out the contact form and select Partner, or email partners@couchbase.com directly. You can also learn more about the [Couchbase PartnerEngage program](https://www.couchbase.com/partners/partner-with-couchbase/) before reaching out. #### How do I contact Couchbase for media or press inquiries?+ For media and press inquiries, email couchbasePR@couchbase.com or fill out the contact form and select Press & Media to reach our Corporate Communications team. #### How long does it take to hear back from Couchbase after submitting the form?+ A Couchbase representative will typically be in touch within 1-2 business days of receiving your submission. #### Where is Couchbase headquartered?+ Couchbase is headquartered in San Jose, California, at 3155 Olsen Drive, Suite 150, San Jose, CA 95117, United States. #### Start today Get hands-on with Couchbase in just a few clicks. [Start for free](https://www.couchbase.com/downloads/) #### Access resources Check out our developer portal to explore NoSQL and browse resources. [Learn more](https://www.couchbase.com/developers/) #### Let’s partner Work with Couchbase engineers to scale performance with growth. [Contact us](https://staging.couchbase.com/contact-us/) --- ### Career Page New URL: https://www.couchbase.com/careers/ ## Couchbase Careers Discover a world class team that values creativity, collaboration, and cutting-edge technology. Explore our roles in shaping the future of how developers and architects build, deploy, and run their core applications for some of the world’s largest enterprises. We believe in tackling challenging opportunities with a spirit of playing to win, together. Sound like you? Apply below. Join Our Team  ### Our company values Our collective mission is channeling our passion to solve hard problems so customers can innovate and change the world. Since 2011, we’ve been building a world-class company, products and team by focusing on the values that are at the core of who we are as a company.  ### Be a Good Human, Always. Be authentic. Assume and act with positive intent, even in tough times. Eliminate bias, foster inclusion. Be your best self. Smile. ### Attack Hard Problems, Driven by Customer Outcomes. Be courageous and innovative. Satisfy unmet, underserved needs. Deliver technical excellence and honesty. Enable transformation. ### Act with Uncompromising Integrity, Period. Do the right thing, every time. Build trust with all constituents. Be honest and transparent. Do what you say. Be proactive. ### Play to Win, Together. Plan for success. Put in work, be proud of it. Balance confidence and humility. Never lose alone. Be a great teammate. Celebrate. ### Serve Your Family, As Defined by You. Put your family first. Let the company work for you in times of need. Help your family benefit through the company’s success. ### Make Tomorrow Better Than Today, Start Now. Have a bias for action. Execute with intensity and urgency. Know you have an impact. What we do matters. Enjoy the journey. [Explore Open Roles](https://www.couchbase.com/careers/#career) ### A world class team fueled by the power of diversity At Couchbase, we value individuals and the unique experiences we each bring. We believe that providing opportunity for people to be their true selves makes us a more nimble and dynamic organization and it helps us live our values in **making tomorrow better than today**. #### Diversity+ Couchbase embraces diversity - in people, our experiences, and our ideas. A diverse team is a more impactful team.  #### Equity+ We create space for all our team to flourish - from employee groups to programs supporting growth and career aspirations.  #### Inclusion+ At Couchbase, we want team members to create value and be valued in an environment where they not only feel included, they feel like they belong.  ### Our hiring philosophy & guidelines We employ the best talent in the industry, and enable you to do the best and most fulfilling work within a culture we believe in, and care about deeply. ### Who we hire Our world class team is comprised of individuals who consistently deliver results, have a growth mindset, and collaborate well with others. ### Interview process You will typically speak with a recruiter at first, then the hiring manager, then you’ll meet other members of the team individually in the final/panel round. ### Interview preparation Make sure to study the role description and understand our core values. Structure your responses by giving context, describing what you did, and the outcomes you drove. ### Onboarding Couchbase ensures every new hire embarks on a seamless journey with a world-class onboarding plan, tailored to foster growth and success from day one. ### Employee testimonials Read some of our employee’s testimonials on their experience at Couchbase. -  > “The company respects employees’ contributions and provides a great culture. We work with some of the smartest people in the industry. There are ample opportunities for Learning and Growth.” > **Nithya Krishnan**, Senior Manager – Field Marketing, India -  > “From the moment I accepted the offer, clear communication was a consistent theme. The communication has fostered a sense of confidence and belonging from day one.” > **Leah Walker**, Senior Associate People Partner, UK -  > “Onboarding into the dynamic and empowering culture at Couchbase was a breeze, thanks to the incredibly supportive colleagues who made the process seamless.” > **Carolyn Grasshof**, Sr. Director, People Partnering & Ops Leader, US -  > “My journey with Couchbase has been nothing short of amazing, where they foster an environment of collaboration and innovation. I’m proud to be part of Couchbase.” > **Chandrakantha N**, Engineering Manager – UI, India ### Unlock your potential with career opportunities at Couchbase Browse through our diverse range of openings below and embark on a rewarding journey with us. #### Start building Check out our developer portal to explore NoSQL, browse resources, and get started with tutorials. [Develop now](https://www.couchbase.com/developers/) #### Use Capella free Get hands-on with Couchbase in just a few clicks. Capella DBaaS is the easiest and fastest way to get started. [Use free](https://cloud.couchbase.com/sign-up) #### Couchbase for ISVs Build powerful apps with less complexity & cost. [Learn more](https://www.couchbase.com/isvs/) ---