In today’s world, the ability to run applications using and analyze large datasets in real-time is crucial for businesses to remain competitive. Couchbase, with its NoSQL capabilities, provides enterprises with the tools needed to derive actionable insights from their data efficiently. In this blog, we will explore the benefits of Couchbase and highlight how leading brands leverage it to enhance their operations.

Real-World Use Cases

Travel Industry: Amadeus and Carnival

Amadeus leverages Couchbase to manage user profiles, pricing, and reservations. By utilizing an in-memory database with multi-dimensional scaling, Amadeus achieves improved agility with 180TB of usable storage for a 17TB dataset. This setup supports 20 million operations per second with response times under 2.5 milliseconds, ensuring a seamless experience for users booking travel services.

Carnival uses Couchbase to power their Ocean Medallion program, providing real-time analysis of customer habits for personalized marketing. The user profile store feature saves user preferences for future voyages, enhancing the customer experience and enabling more targeted marketing efforts.

Logistics: Coyote

Coyote employs Couchbase to create personalized real-time dashboards. With scalable real-time performance, Couchbase supports 500 million documents, providing Coyote with the ability to offer detailed and timely insights into their logistics operations.

Retail: Carrefour, Tesco, and Trendyol

Carrefour uses Couchbase to manage user profiles and session stores, ensuring smooth performance even during peak traffic periods. Their product catalog applications sustain performance of 20,000 operations per second, even under extreme load spikes of up to 4x the normal workload, with average response times of less than 3 milliseconds.

Tesco utilizes Couchbase for profile management and session stores, scaling easily to support 10 million products and 35,000 requests per second. This ensures smooth operations even during high-demand periods like Black Friday, providing a reliable shopping experience for customers.

Trendyol has built an enterprise-wide caching solution called “sidecache” using Couchbase as the core technology. This plug-and-play solution improves query performance by over 75% and increases coupon usage rates by 10%, demonstrating Couchbase’s capability to enhance both performance and customer engagement.

Related: Rakuten Modernizes Advertising Services, Minimizes TCO with Couchbase

Financial Services: Revolut, and Equifax

Revolut employs Couchbase for real-time fraud detection. Using high-speed caching, their machine learning algorithms continually learn and update rules, achieving a 96% success rate in catching fraudulent transactions. The architectural advantages of Couchbase, including speed, agility, and scalability, support Revolut’s dynamic data needs.

Equifax uses Couchbase to manage user profiles, processing 300+ million documents in 40 minutes. With multi-dimensional scaling, Equifax can scale individual workloads while providing 5-millisecond response times, ensuring efficient handling of 1.5 billion constantly changing records.

Related: AI in Retail Banking and the Financial Services Industry

Healthcare: BroadJump and Medicasoft

BroadJump leverages Couchbase for advanced pricing models, enabling customers to achieve true pricing transparency and save millions. The ability to handle complex queries and large datasets efficiently is crucial for delivering these insights.

Medicasoft uses Couchbase for operational analytics, collecting 50-200 feeds of clinical data from hospitals, comprising 100 billion JSON documents to date across all clients. This enables Medicasoft to provide comprehensive and timely healthcare analytics, improving patient care and operational efficiency.

Conclusion

The capabilities of Couchbase extend beyond simple data processing, offering support for complex queries, real-time updates, and scalable performance. This makes Couchbase an indispensable tool for modern enterprises, ensuring they can maximize the value from their data and maintain a competitive edge. Couchbase integrates seamlessly into broader enterprise ecosystems, providing personalized services and proactive recommendations that significantly improve customer satisfaction and engagement. From travel and logistics to retail, financial services, and healthcare, leading brands rely on Couchbase to power their data-driven strategies and achieve operational excellence.



Author

Posted by Matt Spillar - Product Marketing Manager

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