WHY COUCHBASE

100% uptime and real-time speed for AI at the edge

Couchbase processes data and AI on devices at the edge, eliminating your internet dependencies and allowing field service apps to run anywhere. When there’s a connection, data automatically syncs between user devices and the cloud.

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Embedded database

Improve app speed and increase uptime by using an embedded database to eliminate dependency on the internet.

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Cloud-to-edge sync

Eliminate data loss and maintain consistency and accuracy by syncing easily between edge devices and the cloud.

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Vector search

Deliver highly relevant and accurate search results using AI with the industry’s only on-device vector database.

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Peer-to-peer sync

Sync between local devices to enable collaboration in complete isolation without a central cloud control point.

Field Service

Top field services data processing use cases

Couchbase Mobile helps you build AI-powered field service mobile applications that operate reliably all the time, even without the internet. On-device data storage, vector search, and cloud-to-edge sync ensure the best possible experience for app users.

Utilities technician field service apps

Utilities technicians diagnose issues, search for similar parts, and update task lists, maps, and inspection reports on hand-held devices even with no network connectivity.

Field insurance apps

Field insurance agents snap damage photos, search for similar accidents, file claim reports, and update customer policy information on mobile devices in remote locations with slow or unreliable internet.

Restaurant and hospitality

Restaurants and hospitality providers expedite customer facing processes, make preference-based recommendations, and reduce wait times with order-entry and check in kiosks.

Mobile clinics and healthcare

Healthcare workers access and sync patient records across the clinic, suggest possible diagnoses in real time, and write and submit prescriptions regardless of network availability.

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PGE
“To set up a resilient implementation of Couchbase, it took us minutes. We stood up three servers, balanced the load, and instantly we were resilient.”
Robert Lawrence, Product Owner of Digital Catalysts Platforms, PG&E
TH-Image
“Our digital showroom completely reimagines the traditional buying approach and establishes a new fashion industry benchmark for business-to-business sales.”
Daniel Grieder, CEO, Tommy Hilfiger
United-Image
“Couchbase provides a seamless customer experience, which you can’t put a price on. We have no downtime and the performance is very good.”
Rasheed Kazmi, IT Delivery Manager, United Airlines
Healthcare-Customer
“The peer-to-peer synchronization in Couchbase Mobile enables patient data to be shared across the clinic seamlessly in real time.”
Lori Most, CEO, BackpackEMR

Field service apps FAQ

Get answers to the most common questions about using Couchbase management software for AI-powered field service apps that work without an internet connection.

How can I ensure apps respond in real time?

You can eliminate the latency that impacts performance by embedding data and AI processing directly into apps that run on field devices.