Tag: customer service

Part 2 – AI in Action: Enhancing and Not Replacing Jobs

Part 2 – AI in Action: Enhancing and Not Replacing Jobs

Welcome back to the second part of our two-part series on building an interactive customer service support application that empowers support agents with the help of AI. The goal is to enhance their important work by leveraging previously resolved answers...

Couchbase Named a Leader in Fall 2022 G2 Reports

Couchbase Named a Leader in Fall 2022 G2 Reports

These days, many buyers navigate the buying journey in a self-serve manner. They look to user reviews and industry peer feedback to help them decide which vendors are the right choice for their business needs. Customer testimonials are critical for...

Couchbase Earns 2022 Top Rated Awards from TrustRadius–again!

Couchbase Earns 2022 Top Rated Awards from TrustRadius–again!

There is nothing better than getting great feedback from our customers. One of our values at Couchbase is Attack Hard Problems, Driven By Customer Outcomes – we channel our passion to solve hard problems so that our customers can innovate....

Couchbase Recognized as a Leader in the Spring 2022 G2 Reports

Couchbase Recognized as a Leader in the Spring 2022 G2 Reports

Woohoo! Couchbase continues to receive recognition for delivering excellence to its customers! G2, the popular peer-to-peer review site, released its 2022 Spring Reports after gathering extensive feedback from enterprise customers last month. We are proud and honored to announce that...