Cbbackupmgr as Administrator runs into permission error for API

[maka]

Hi there,

while working on integrating backups into Azure storage, I ran into a weird problem that prohibits me from doing even simple backups.

/opt/couchbase/bin/cbbackupmgr backup -c localhost -u Administrator -p 'XXXX' -a testbackup -r repo1

results in a permission error for the endpoint the CLI is apparently using:

Error backing up cluster: permission error executing ‘GET’ request to ‘/api/v1/bucket/my-bucket/backup’, user missing required permissions

I don’t really understand how this can happen, since I’m using the Administrator user and, to my knowledge, there is no way of altering its permissions? Typos in username/password result in different errors and the CLI doesn’t attempt to start the process itself.

cbbackupmgr version 7.6.1-3200 (c32f0440)
CB Server: 3 nodes with “Enterprise Edition 7.6.1 build 3200”

I would be very grateful if someone could tell me how to navigate this or what information is needed to get a grip on debugging this issue.

Best
Marc

[mreiche]

Hi Marc - I don’t find any such known issues. Since you have Enterprise Edition, you can open a ticket with customer support and they can investidate.

• Mike

[mreiche]

I’m told there is a similar ticket - 61942, it might help mentioning that to support.
I believe the issue with that ticket was S3 permissions. So maybe check your Azure permissions.

[maka]

Thanks for your help Mike.

While I did encounter this problem with Azure in the beginning, I also encounter it with a completly fresh new local backup repo. Azure or any other cloud provider is not involved.

I’ll provide that number with the ticket, thanks!

[mreiche]

You’ll get the most help directly from your support ticket. I’m not in the cbbackup group.