Error “CouchbaseLiteException: CouchbaseLiteException (LiteCoreDomain / 20): file is not a database (or encryption key is invalid/missing).”

Mobile Couchbase Lite
1

Hello Team,
I am facing below raygun issue on production at the time of couchbase database connection.

CouchbaseLiteException: CouchbaseLiteException (LiteCoreDomain / 20): file is not a database (or encryption key is invalid/missing).

I am using Xamarin forms project with licensed/paid version of Couchbase.Lite.Enterprise 2.8.6. Usually the error occurs while sign up or log in into the application at the time of creating database instance for some of the users (not for every user).

Please help me to get the solution of this issue.

Thanks.

2

Hi there @VaibhavMalokar , apologies for the delay in getting back to you. Given that this is a production issue and you have a license for the Enterprise Edition, it would probably be best for you to open a ticket with our support team so that they can investigate more deeply why this is happening.