Total crash of the software

Hi

I am using Couchbase Server Version: 4.5.1-2845 Community Edition (build-2845) on a Windows 10 Server.

I have one server node with 6 Memcached Buckets and tonight the software totally crashes.
First it starts by stopping caching.
And few minutes later, the admin interface was no more accessible.
I try to reboot couchbase service without succes, I need to reboot my server.

Unfortunately, I am a new user so I can’t upload log file.
Here are some logs :

[ns_server:error,2018-01-23T22:19:56.978+01:00,ns_1@127.0.0.1:index_stats_collector-index<0.432.0>:index_rest:get_json:42]Request to (indexer) 127.0.0.1:9102/stats?async=true failed: {error,
timeout}
[ns_server:error,2018-01-23T22:20:13.343+01:00,ns_1@127.0.0.1:index_status_keeper_worker<0.408.0>:index_rest:get_json:42]Request to (indexer) 127.0.0.1:9102/getIndexStatus failed: {error,
timeout}
[ns_server:error,2018-01-23T22:20:26.283+01:00,ns_1@127.0.0.1:<0.357.0>:menelaus_web:loop:189]Server error during processing: [“web request failed”,
{path,"/pools/default"},
{method,‘GET’},
{type,exit},
{what,
{{timeout,
{gen_server,call,
[menelaus_web_alerts_srv,fetch_alert]}},
{gen_server,call,
[<0.274.0>,
#Fun<menelaus_web_cache.2.70484883>,
infinity]}}},
{trace,
[{gen_server,call,3,
[{file,
“c:/cygwin64/home/ADMINI~1/src/OTP_SR~1/lib/stdlib/src/gen_server.erl”},
{line,188}]},
{menelaus_web,handle_pool_info,2,
[{file,“src/menelaus_web.erl”},
{line,1283}]},
{request_throttler,do_request,3,
[{file,“src/request_throttler.erl”},
{line,59}]},
{menelaus_web,loop,2,
[{file,“src/menelaus_web.erl”},
{line,167}]},
{mochiweb_http,headers,5,
[{file,
“c:/Jenkins/workspace/watson-windows/couchbase/couchdb/src/mochiweb/mochiweb_http.erl”},
{line,94}]},
{proc_lib,init_p_do_apply,3,
[{file,
“c:/cygwin64/home/ADMINI~1/src/OTP_SR~1/lib/stdlib/src/proc_lib.erl”},
{line,239}]}]}]
[ns_server:error,2018-01-23T22:20:26.324+01:00,ns_1@127.0.0.1:<0.1665.0>:menelaus_web:loop:189]Server error during processing: [“web request failed”,
{path,"/pools/default"},
{method,‘GET’},
{type,error},
{what,badarg},
{trace,
[{ets,lookup,
[menelaus_web_cache,
{pool_details,true,unstable,“127.0.0.1”}],
[]},
{menelaus_web_cache,
lookup_value_with_expiration,3,
[{file,“src/menelaus_web_cache.erl”},
{line,50}]},
{menelaus_web_cache,
lookup_or_compute_with_expiration,3,
[{file,“src/menelaus_web_cache.erl”},
{line,68}]},
{menelaus_web,handle_pool_info,2,
[{file,“src/menelaus_web.erl”},
{line,1283}]},
{request_throttler,do_request,3,
[{file,“src/request_throttler.erl”},
{line,59}]},
{menelaus_web,loop,2,
[{file,“src/menelaus_web.erl”},
{line,167}]},
{mochiweb_http,headers,5,
[{file,
“c:/Jenkins/workspace/watson-windows/couchbase/couchdb/src/mochiweb/mochiweb_http.erl”},
{line,94}]},
{proc_lib,init_p_do_apply,3,
[{file,
“c:/cygwin64/home/ADMINI~1/src/OTP_SR~1/lib/stdlib/src/proc_lib.erl”},
{line,239}]}]}]
[ns_server:error,2018-01-23T22:20:26.384+01:00,ns_1@127.0.0.1:<0.1410.0>:menelaus_web:loop:189]Server error during processing: [“web request failed”,
{path,"/pools"},
{method,‘GET’},
{type,error},
{what,badarg},
{trace,
[{ets,lookup,
[menelaus_web_cache,versions],
[]},
{menelaus_web_cache,versions_response,0,
[{file,“src/menelaus_web_cache.erl”},
{line,45}]},
{menelaus_web,handle_pools,1,
[{file,“src/menelaus_web.erl”},
{line,1123}]},
{request_throttler,do_request,3,
[{file,“src/request_throttler.erl”},
{line,59}]},
{menelaus_web,loop,2,
[{file,“src/menelaus_web.erl”},
{line,167}]},
{mochiweb_http,headers,5,
[{file,
“c:/Jenkins/workspace/watson-windows/couchbase/couchdb/src/mochiweb/mochiweb_http.erl”},
{line,94}]},
{proc_lib,init_p_do_apply,3,
[{file,
“c:/cygwin64/home/ADMINI~1/src/OTP_SR~1/lib/stdlib/src/proc_lib.erl”},
{line,239}]}]}]
[ns_server:error,2018-01-23T22:20:26.424+01:00,ns_1@127.0.0.1:<0.2074.0>:menelaus_web:loop:189]Server error during processing: [“web request failed”,
{path,"/pools"},
{method,‘GET’},
{type,error},
{what,badarg},
{trace,
[{ets,lookup,
[menelaus_web_cache,versions],
[]},
{menelaus_web_cache,versions_response,0,
[{file,“src/menelaus_web_cache.erl”},
{line,45}]},
{menelaus_web,handle_pools,1,
[{file,“src/menelaus_web.erl”},
{line,1123}]},
{request_throttler,do_request,3,
[{file,“src/request_throttler.erl”},
{line,59}]},
{menelaus_web,loop,2,
[{file,“src/menelaus_web.erl”},
{line,167}]},
{mochiweb_http,headers,5,
[{file,
“c:/Jenkins/workspace/watson-windows/couchbase/couchdb/src/mochiweb/mochiweb_http.erl”},
{line,94}]},
{proc_lib,init_p_do_apply,3,
[{file,
“c:/cygwin64/home/ADMINI~1/src/OTP_SR~1/lib/stdlib/src/proc_lib.erl”},
{line,239}]}]}]
[ns_server:error,2018-01-23T22:20:26.517+01:00,ns_1@127.0.0.1:index_status_keeper_worker<0.408.0>:index_rest:get_json:42]Request to (indexer) http://127.0.0.1:9102/getIndexStatus failed: {ok,
{{401,
“Unauthorized”},
[{“Content-Type”,
“text/plain; charset=utf-8”},
{“Content-Length”,
“17”},
{“Date”,
“Tue, 23 Jan 2018 21:20:26 GMT”}],
<<“401 Unauthorized\n”>>}}
[ns_server:error,2018-01-23T22:20:31.306+01:00,ns_1@127.0.0.1:<0.2109.0>:timeout_diag_logger:do_diag:118]Got timeout {timeout,{gen_server,call,[menelaus_web_alerts_srv,fetch_alert]}}
Processes snapshot is:

[ns_server:error,2018-01-23T22:20:31.306+01:00,ns_1@127.0.0.1:<0.2109.0>:timeout_diag_logger:do_diag:120]
{<0.2109.0>,
[{registered_name,[]},
{status,running},
{initial_call,{proc_lib,init_p,3}},
{backtrace,
[<<“Program counter: 0x000000000433e370 (unknown function)”>>,
<<“CP: 0x0000000007058730 (diag_handler:grab_process_info/1 + 56)”>>,
<<>>,
<<“0x00000000638ee138 Return addr 0x0000000007049cc0 (timeout_diag_logger:’-do_diag/1-fun-0-’/2 + 96)”>>,
<<“y(0) []”>>,<<“y(1) []”>>,<<>>,
<<“0x00000000638ee150 Return addr 0x0000000006425200 (lists:foldl/3 + 120)”>>,
<<"(0) [{<0.2108.0>,{‘EXIT’,{function_clause,[{proplists,get_value,[backtrace,undefined,undefined],[{file,“c:/cygwin64/”>>,
<<“y(1) <0.2109.0>”>>,
<<“y(2) Catch 0x0000000007049cc0 (timeout_diag_logger:’-do_diag/1-fun-0-’/2 + 96)”>>,
<<>>,
<<“0x00000000638ee170 Return addr 0x00000000070492f8 (timeout_diag_logger:do_diag/1 + 176)”>>,
<<“y(0) #Fun<timeout_diag_logger.1.103469756>”>>,<<“y(1) []”>>,
<<>>,
<<“0x00000000638ee188 Return addr 0x000000000640a090 (proc_lib:init_p/3 + 688)”>>,
<<“y(0) []”>>,
<<“y(1) {timeout,{gen_server,call,[menelaus_web_alerts_srv,fetch_alert]}}”>>,
<<>>,
<<“0x00000000638ee1a0 Return addr 0x00007ff807d06c98 ()”>>,
<<“y(0) []”>>,
<<“y(1) Catch 0x000000000640a0b0 (proc_lib:init_p/3 + 720)”>>,
<<“y(2) []”>>,<<>>]},
{error_handler,error_handler},
{garbage_collection,
[{min_bin_vheap_size,46422},
{min_heap_size,233},
{fullsweep_after,512},
{minor_gcs,4}]},
{heap_size,196650},
{total_heap_size,318186},
{links,[<0.126.0>]},
{monitors,[]},
{monitored_by,[]},
{memory,2546328},
{messages,[]},
{message_queue_len,0},
{reductions,177818},
{trap_exit,false},
{current_location,
{diag_handler,grab_process_info,1,
[{file,“src/diag_handler.erl”},{line,95}]}},
{dictionary,
[{’$ancestors’,[timeout_diag_logger,ns_server_cluster_sup,<0.86.0>]},
{’$initial_call’,
{timeout_diag_logger,’-maybe_spawn_diag/2-fun-0-’,0}}]}]}

Does somebody can tell me what’s happened?