Field Service
Top field services use cases
Couchbase Mobile helps you build AI-powered mobile field service apps that operate reliably all the time, even without the internet. On-device data storage, vector search, and cloud-to-edge sync ensure the best possible experience for app users.
Utilities technician field apps
Utilities technicians diagnose issues, search for similar parts, and update task lists, maps, and inspection reports on hand-held devices even with no network connectivity.
Field insurance apps
Field insurance agents snap damage photos, search for similar accidents, file claim reports, and update customer policy information on mobile devices in remote locations with slow or unreliable internet.
Restaurant and hospitality
Restaurants and hospitality providers expedite customer facing processes, make preference-based recommendations, and reduce wait times with order-entry and check in kiosks.
Mobile clinics and healthcare
Healthcare workers access and sync patient records across the clinic, suggest possible diagnoses in real time, and write and submit prescriptions regardless of network availability.
Field services FAQ
Get answers to the most common questions about using Couchbase for AI-powered field services apps that work without an internet connection.
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How can I ensure apps respond in real time?
You can eliminate the latency that impacts performance by embedding data and AI processing directly into apps that run on field devices.
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How do I guarantee reliability and uptime?
Reduce dependencies on an inherently unreliable internet by storing and processing data locally on devices and syncing that data with peer devices to expedite cloud connections.
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How do I maintain data consistency and accuracy?
Automatically and efficiently sync data between the cloud and the edge using delta sync, filters, compression, and built-in conflict resolution.
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How do I use AI where there's no internet?
On-device vector search enables semantic search and RAG at the edge, no internet required!
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How can I support non-mobile platforms?
Couchbase has APIs and SDKs for all popular platforms and languages, including C, allowing you to embed data processing on non-mobile devices like Raspberry Pi and Arduino.
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How can I offload managing the database and sync?
Couchbase Capella provides a fully managed cloud backend DBaaS and app services for data sync and user security.